University of East Anglia the Directory October 2019

Home , East Anglia, Norwich Business School, Norwich Medical School, Norwich Research Park, Union of UEA Students

UNIVERSITY OF EAST ANGLIA THE DIRECTORY OCTOBER 2019

- Key telephone contacts - Who does what - Abbreviations - General Enquiries dial 0 or email: [email protected]

For further information please visit www.uea.ac.uk Abbreviations for Schools and Centres

Listed below are some of the departmental abbreviations used throughout the University. These abbreviations are used where applicable in the Telephone Directory.

Abbreviated School/Department/Section Page No Title Abbreviated School/Department/Section Page No ACCOM ACCOMMODATION OFFICE 29 Title AMA SCHOOL OF ART, MEDIA & AMERICAN STUDIES 16 AMS ARTHUR MILLER CENTRE AMERICAN STUDIES 17 LAW SCHOOL OF LAW 26 ARM ADMISSIONS, RECRUITMENT & MARKETING 29 LDC SCHOOL OF LITERATURE, DRAMA AND CREATIVE BCLT BRITISH CENTRE FOR LITERARY TRANSLATION 18 WRITING 17 BIO SCHOOL OF BIOLOGICAL SCIENCES 24 LIB LIBRARY 44 CARE APPLIED RESEARCH IN EDUCATION, LTS LEARNING AND TEACHING SERVICE 42 CENTRE FOR 16 MAINT MAINTENANCE SERVICES (ESTATES) 36 CAT CATERING SERVICE 33 MED NORWICH MEDICAL SCHOOL 21 CBESS BEHAVIOURAL AND EXPERIMENTAL SOCIAL MTH SCHOOL OF MATHEMATICS 25 SCIENCE, CENTRE FOR 18 NBS NORWICH BUSINESS SCHOOL 27 CCEN UEA CAREERS SERVICE 33 NURS UEA NURSERY 46 CCP CENTRE FOR COMPETITION POLICY 27 PES PHYSICAL EDUCATION AND SPORT 47 CEAS CENTRE OF EAST ANGLIAN STUDIES 18 PGR POST GRADUATE RESEARCH 46 CEEC CENTRE FOR ECOLOGY, EVOLUTION AND PHA SCHOOL OF PHARMACY 24 CONSERVATION 19 PRU PRINT SERVICES 42 CHAP MULTIFAITH CENTRE 34 PPL SCHOOL OF POLITICAL, PHILOSOPHY AND CHE SCHOOL OF CHEMISTRY 24 LANGUAGE AND COMMUNICATION STUDIES 17 CIMR CENTRE FOR INTERDISCIPLINARY MATHEMATICAL PSY SCHOOL OF PSYCHOLOGY 27 RESEARCH 19 PVC(Academic) PRO-VICE CHANCELLOR (ACADEMIC) 55 CIPP CENTRE FOR INTERPROFESSIONAL PRACTICE 21 PVC(Research) PRO-VICE CHANCELLOR (RESEARCH) 55 CJS JAPANESE STUDIES, CENTRE FOR 18 RIN RESEARCH AND INNOVATION SERVICES 48 CMP SCHOOL OF COMPUTING SCIENCES 25 REG REGISTRAR AND SECRETARY’S OFFICE AND CO CHIEF OFFICERS (VCO) 55 REGISTRY SERVICES 49 COAS CENTRE FOR OCEAN & ATMOSPHERIC SCIENCES 25 SCI FACULTY OF SCIENCE 24 CRU CLIMATIC RESEARCH UNIT 18 SCVA SAINSBURY CENTRE FOR VISUAL ARTS 22 CSED CENTRE FOR STAFF AND EDUCATIONAL SISJAC SAINSBURY INSTITUTE FOR THE STUDY OF DEVELOPMENT 50 JAPANESE ARTS AND CULTURES 23 DAC DEVELOPMENT AND CAMPAIGNS (THE SP SPORTSPARK 50 DEVELOPMENT OFFICE) 55 SRU SAINSBURY RESEARCH UNIT 23 DEV SCHOOL OF INTERNATIONAL DEVELOPMENT 26 SSF FACULTY OF SOCIAL SCIENCES 25 DEVCO INTERNATIONAL DEVELOPMENT UEA 19 STS STUDENT SERVICES 51 DISP.OFF DISCIPLINARY OFFICER 53 STU UNION OF UEA STUDENTS 53 EAFA EAST ANGLIAN FILM ARCHIVE 19 SWK SCHOOL OF SOCIAL WORK 22 ECO SCHOOL OF ECONOMICS 26 SYSCO SYS CONSULTING LIMITED 28 EDU SCHOOL OF EDUCATION AND LIFELONG TU TRADES UNIONS 53 LEARNING 26 TYN TYNDALL CENTRE FOR CLIMATE CHANGE ENV SCHOOL OF ENVIRONMENTAL SCIENCES 25 RESEARCH 28 EST ESTATES AND FACILITIES DIVISION 35 UMS UNIVERSITY MEDICAL SERVICE 45 FMH FACULTY OF MEDICINE AND HEALTH SCIENCES 20 USS UNIVERSITY SAFETY SERVICE 50 FPG FINANCE, PLANNING & GOVERNANCE 38 VCO VICE-CHANCELLOR’S OFFICE 55 GSC GRADUATE STUDENTS’ CLUB 40 WEATHERQUEST WEATHERQUEST LIMITED 28 HIS SCHOOL OF HISTORY 16 ZICER ZUCKERMAN INSTITUTE FOR CONNECTIVE HRD HUMAN RESOURCES DIVISION 40 ENVIRONMENTAL RESEARCH 28 HSC SCHOOL OF HEALTH SCIENCES 20 HUM FACULTY OF ARTS AND HUMANITIES 16 ITCS INFORMATION TECHNOLOGY AND COMPUTING SERVICE 41 IIH INTERDISCIPLINARY INSTITUTE FOR THE HUMANITIES 17

INTERNAL COMMUNICATIONS AT UEA

Internal Communications at UEA

As well as containing phone numbers and e-mail The Operator types the words you want to say, addresses for key contacts in Schools, Faculties and meanwhile the person you are calling is waiting on-line Departments, this Directory can help you find the to respond. The Operator reads out the response from answer to a wide range of queries: Who does what? On the person you are calling and you then reply - she/he pages 2 – 12 lists services provided by the university's types the message for the person to read. central divisions and, where available, includes the name, telephone extension and e-mail address of the person you need to contact. Staff and Student communications channels: • Daily portal news: Campus news is published daily on the portal for staff and students. Major stories are highlighted on the portal homepage

• Weekly e-bulletins: A round-up of news and events is emailed to staff and students every Tuesday (monthly out of term time for students)

• School and departmental bulletins: Most areas

• issue regular updates to staff/students

• The Communications team will send emergency texts in a crisis.

For more information about internal communications visit https://portal.uea.ac.uk/arm/campus- news/internal-communications.

TextDirect This is a service for people with hearing or speech impairments who use textphones called 'TextDirect'. This is a service that 'sits on top of' the old Typetalk operator relay service. The prefix (for hearing callers) to call TextDirect is 18002, who must then enter the full phone number including area code; and if dialling from within the University you have to remember to dial '9' therefore the number to call becomes (9)18002 01603 59xxxx. (xxxx being the extension number). This applies whether calling from inside UEA or outside (without the initial '9'). When you dial the number you receive the following message:

"Welcome to BT TextDirect please hold for connection" followed by:

"Please press star (*) on your telephone if you require an introduction to this call". If you do want an introduction and you press star you will hear the following message:

"This call will be connected to a Typetalk Operator who will relay the conversation as the person you are calling is a textphone user. If you require any further guidance, please ask the Operator."

The Operator types the words you want to say, meanwhile the person you are calling is waiting on-line to respond. The Operator reads out the response from the person you are calling and you then reply - she/he types the message for the person to read.

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

ADMISSIONS, RECRUITMENT AND MARKETING (ARM)

Marketing Gemma Potter 3119 [email protected] Relationship Manager Digital Marketing Martin Earl 3973 [email protected] Research / PGR Kate Franklin / 1572 [email protected] Marketing Cerian Hutchings [email protected] Communications/Press Simon Dunford 2203 [email protected] Assistant Head of Maresa Padmore 3492 [email protected] Alumni, Conference and Events Alumni Relations Charlotte 2220 [email protected] Burford Conferences Anna-Marie 1881 [email protected] Moody Events Tanner Barnes 1926 [email protected] Admissions PGT Steve Carruthers 2331 [email protected] International Charlotte 1352 mailto:[email protected] Progressions Richardson International Alexandra Cole 1514 [email protected] Programmes and Study Abroad UKVI Mel Risebrow 1512 [email protected] PGCE Sue Armes 2852 [email protected] Outreach Charlotte 1524 [email protected] Wheatland Outreach Academic Chris Jones/Mark 3418 [email protected] HUM Walmsley 7779 [email protected]

Outreach Academic Carl Harrington 7786 [email protected] SCI Outreach Academic Kristina Garner 3509 [email protected] SSF Outreach Academic Sally Homden 7045 [email protected] FMH Recruitment Sally Rix 1510 [email protected] Recruitment Events Francesca 3301 [email protected] Uragallo Enquiries Peninna 1515 [email protected] Headland

ESTATES AND FACILITIES DIVISION (EST) Senior Management Team Director Roger Bond 2213 [email protected] PA to Director Anna Russell 2774 [email protected] Deputy Director of Mahmood Foroughi 1088 [email protected] Estates & Facilities – Strategy & Development

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Assistant Director of Richard Hipperson 1087 [email protected] Estates - Operations Assistant Director of Nick Syder 3731 [email protected] Estates – Finance, Risk & Administration Reception General Enquiries EST Helpdesk 2121 [email protected] Key collection EST Helpdesk 2121 [email protected]

Administration Administration Manager Sharon Weekley 2726 [email protected] (SMT & Finance, Risk & Administration) Freedom of Information Sharon Weekley 2726 [email protected] Requests Office Administration Deborah Gibbs (SMT/S&D) 2933 [email protected] Amanda Holland (Projects) 2569 [email protected] Vacancy (SMT/ Operatio Holly Leveridge (Space) 3652 [email protected] Becky Plumb (Projects) 2359 [email protected] Nuria Ortega (Facilities, 2660 [email protected] Compliance & H&S) Kareen Tolson (Projects) 2038 [email protected] Rebecca Topley 2660 [email protected] (Maintenance) David Weekley (Projects) 2668 [email protected]

Campus Services Head of Campus Services Christine Beveridge 2050 [email protected] Access & Security Martin Leeder 3799 [email protected] Operations Manager Security Registry 2352 [email protected] Emergencies (24 hours) Security 2222 Barbeque Permits The Lodge 2352 [email protected] Lost Property The Lodge 2352 [email protected] Grounds (Management) Tom Everett 2036 [email protected] Neil Gosling 1098 [email protected] Grounds Work Requests 2121 [email protected] Pest Control 2121 [email protected] Cleaning & Grounds Head of Cleaning & Ian Picket 2112 [email protected] Grounds Quality & Compliance Debbie Cook 2634 [email protected] Manager Cleaning Services Tom Bohan (Academic) 7660 [email protected] Enquiries Lynn Edwards (Residences) 2363 [email protected] Customer Liaison Customer Liaison Corinne Ashwell 3840 [email protected] Manager Customer Liaison Officer

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Communications Co- Shaun McIntosh 3778 [email protected] ordinator Breakdowns, portering Helpdesk 2121 [email protected] requests, pest control issues, maintenance issues, car parks, footpaths & roads General enquiries / Customer Services [email protected] feedback Design & Space Management Interim Head of Space Rachel Brown 2361 [email protected] Management & Design Space Planning Co- Vacancy ordinator Room Numbering Rachel Brown 2361 [email protected] 2D & 3D CAD Designs, Rachel Brown 2361 [email protected] models and presentations CAD Technician Graham Wales 1031 [email protected] Interior Design Rachel Brown 2361 [email protected] Space Design Standards Rachel Brown 2361 [email protected] Space Allocation, Rachel Brown 2361 [email protected] assistance and advice Move Management Rachel Brown 2361 [email protected] Furniture Procurement Rachel Brown 2361 [email protected] and Recycling Signage Rachel Brown 2361 [email protected] Campus plan/ordnance Graham Wales 1031 [email protected] survey/aerial photographs Site infrastructure Graham Wales 1031 [email protected] Campus Buildings floor Graham Wales 1031 [email protected] plans and drawing archive management Maintaining space Rachel Brown 2361 [email protected] databases Buildings square Rachel Brown 2361 [email protected] meterage Conducting space use Rachel Brown 2361 [email protected] audits Space allocation Rachel Brown 2361 [email protected] Post and Portering Andrew Brinded 2082 [email protected] Manager Portering Work Requests 2121 [email protected] Travel & Transport Active Travel Officer Stewart Ingram 07387 051047 [email protected] Parking Permits Transport Assistants 2353 [email protected] Enquiries Transport Assistants 2353 [email protected]

Sustainability, Utilities & Engineering Head of Sustainability, Phil Hunt 3970 [email protected] Utilities & Engineering Energy & Utilities Richard Bettle 2104 [email protected] Manager 4

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Assistant Energy & Jeremy Carter 1654 [email protected] Utilities Manager Senior Engineering and Oliver Cozens [email protected] Infrastructure Manager Engineering and Steve Edwards 3751 [email protected] Infrastructure Manager Engineering and Scott Hurkett 2228 [email protected] Infrastructure Manager Strategic Asset Manager Thomas Smith TBC [email protected] Environmental concerns, Sustainability Hotline 3535 [email protected] sustainability suggestions, sustainability network, energy saving ideas etc Waste EMS & Waste Manager Katherine Middleton 2045 [email protected] k

Disposal of electrical Katherine Middleton 2045 [email protected] items, general waste, k food waste, glass, metal, confidential waste BMS BMS Development Carlos Merchan 7099 [email protected] Manager Projects and Estates Development Head of Estates, Rebecca Samworth 7935 [email protected] Programming, Projects & Development Planning and Andrew Burbidge 3640 [email protected] Development Manager

Senior Estates Project Martin Lovatt 1113 [email protected] Manager Senior Estates Project Neil Wilson 1209 [email protected] Manager Estate Project Lead Richard Loveland 1116 [email protected] Estate Project Lead Clare Cole TBC [email protected] Estate Project Lead Phil Page 2051 [email protected] Estates Project Lead Beth Licence 1418 [email protected] Estates Project Lead Sam Haigh 2004 [email protected] Estates Quantity Surveyor Sue Sewell 3180 [email protected] Maintenance Head of Maintenance Charlie Dowen 7785 [email protected] Deputy Head of Shaun Palmer 3841 [email protected] Maintenance Assistant Maintenance Laurence Jerromes 1878 [email protected] Manager - Contracts Building Fabric Manager Mark Provis 2211 [email protected] Assistant Maintenance Mark Pummell 1858 [email protected] Manager – Assets & Compliance Estates Deliveries Paul Woods 2039 [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Maintenance Work 2121 [email protected] Requests Finance Assistant Director of Nick Syder 3731 [email protected] Estates – Finance, Risk and Administration Estates Finance Manager Mark Thompson 2609 [email protected] Senior Finance Lauren Rees 1616 [email protected] Administration (Catering) Senior Finance Officer Wendy Fox 2287 [email protected] Business Systems Miguel Rios 1637 [email protected] Manager Business Systems Lindsay Lane 1456 [email protected] Technician Health, Safety & Risk Dave Brown 2650 [email protected] Manager

FINANCE, PLANNING AND GOVERNANCE (FPG)

Academic Calendar enquiries Rebecca Phillips 3203 [email protected] Academic Transcripts Tina Murray 2200 [email protected] Accounts Payable enquiries Reuben Thompson 2613 [email protected] Elaine Osborne 2273 Nicola Mainwaring 2473 Accounts Receivable enquiries Shirley Clapton 3781 [email protected] Almanac Rebecca Phillips 3203 [email protected] Assembly Becky Price 2500 [email protected] Audit Committee Peter Courridge 2928 [email protected] Budgetary Control & Gavin Clarke 2101 [email protected] Management Accounting Business Intelligence Management [email protected] Rebecca Price 7937 Manager [email protected] Joseph Jameson 2929 Statistical Reports and Research [email protected] Hannah Chilvers 3419 Monitoring & Evaluation [email protected] Charlotte Chapman 2534 Market Research/ [email protected] Caroline Botwood 1203 University Surveys [email protected] Johanna Hardy 2773 [email protected] Natalie Cole 1962 Cashier enquiries Leanne Peel 2687 [email protected] Committees (Governance): Management Garrick Fincham 3498 [email protected] Senior Admin Assistant Rebecca Phillips 3203 [email protected] Corporate Plan Ian Callaghan 2208 [email protected] Lisa Williams (VCO) 2229 [email protected] Council Agenda Ian Callaghan 2208 [email protected] Governance Committee Ian Callaghan 2208 [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Council Tax Certificates Tina Murray 2200 [email protected] Course and Module Management Ant Griffiths 3052 [email protected] Emily Kreetzer 1052 [email protected] Data Quality and Standards Manager Ant Griffiths 3052 [email protected] Systems & Processes Officer Hannah Adcock 2830 [email protected] Operational Reporting Officer Greg Dimsey 3871 [email protected] Data Quality Officer Emily Kreetzer 1052 [email protected] Senior Admin Assistant TBC 2122 Degree Parchments (Replacements) Tina Murray 2200 [email protected] Director of Finance Jason Brown 2108 [email protected] 3612 Personal Assistant Lynne Owen 2767 [email protected] DOS Support Data Quality and 2169 [email protected] Standards Team Executive Team – Plus Ian Callaghan 2208 [email protected] Executive Team - Finance Jason Brown 2108 [email protected] Fees: Enquiries/Invoices Caroline Reynolds 2995 [email protected] (FIN) Policy (Fees setting, Fees Peter Courridge 2928 [email protected] billing programme) Tracey Erskine 1188 [email protected] Finance Committee Jason Brown 2108 [email protected] Financial Control & Policy Jason Brown 2108 [email protected] Financial Planning Jason Brown 2108 [email protected] Financial Returns & Statistics Rhoda Wolf 3780 [email protected] Gavin Clarke 2101 [email protected] GAYE/BUPA enquiries Caroline Wells 3485 [email protected] Graduation Management and Co-ordination Louisa Griffiths 2775 [email protected] Administration (Students) Graduation Office 3769 [email protected] Staff Gown Hire/Administration Lynne Owen 2767 [email protected] Honorary Graduands (VCO) Natasha Lacey 2735 [email protected] HEBSS/Bursaries: Management Tracy Erskine 1188 [email protected] Administrative Assistant Emma Lisette 2769 [email protected] HEFCE Liaison Jason Brown 2108 [email protected] HESA Statistical Returns: Student Returns Travis Bowditch 2927 [email protected] Graduate Outcomes Leon Doughty 2484 [email protected] Co-ordination (Students) Travis Bowditch 2927 [email protected] Staff Return Stuart Gascoyne 2732 [email protected] Unistats Emily Kreetzer 1052 [email protected] Insurance enquiries Oliver Whitham 2729 [email protected] [email protected] International Payroll Sophie Chapman 3484 [email protected] IR35 Enquiries Sophie Chapman 2108 [email protected] Market Research Caroline Botwood 1203 [email protected] Johanna Hardy 2773 [email protected] Natalie Cole 1962 [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

National Student Survey (NSS) Caroline Botwood 1203 [email protected] Nominal Ledger Rhoda Wolf 3780 [email protected] Operational Support Greg Dimsey 3871 [email protected] Payroll Project Officer Matt Horlock 1083 [email protected] Payroll enquiries Chris Lynds 2678 [email protected] Nicola Buskell 2677 [email protected] Tracy Irons 3021 [email protected] Kerry Powles 1083 [email protected] Gary Reynolds 1082 [email protected] Tracy Seville 1080 [email protected] Payroll/Pensions [email protected]

Pensions Enquiries Duncan Sides 2676 [email protected] Teresa McCarthy 1211 [email protected] Michelle Carey 2674 [email protected] Melanie Garrod 1081 [email protected] Post Release Ian Callaghan 2208 [email protected] Jason Brown 2108 [email protected] Administration Lynne Owen 2767 [email protected]

Projects Management Leon Doughty 2484 [email protected] Support Rebecca Phillips 3203 [email protected] Administrative Assistant Lucy Mellor 3615 [email protected]

Purchasing/ Tendering enquiries Rob Bloomer 3686 [email protected] Claire Woodcroft 2728 [email protected] Steve Whitehead 2402 [email protected] QR Funding Jason Brown 2108 [email protected] Registration Travis Bowditch 2927 [email protected] Resource Allocation Model Jason Brown 2108 [email protected] Risk Register Ian Callaghan 2208 [email protected] Statutory Returns Stuart Gascoyne 2732 [email protected] Student Finance: and Planning Manager Peter Courridge 2928 [email protected] Administrator Tracy Erskine 1188 [email protected] Administrative Assistant Emma Lisette 2769 [email protected] Student Loan Liaison 2769 [email protected] Surveys (University) Caroline Botwood 1203 [email protected] UBW Finance System Support Ian Hamshaw 3700 [email protected] Jason Bird 2109 [email protected] USSS Secretary to Trustees Duncan Sides 2676 [email protected] VAT enquiries Manuela Moxon 1695 [email protected] Rhoda Wolf 3780 [email protected] Verification, Compliance and 2200 [email protected] Records (Student Records) Management Stuart Gascoyne 2732 [email protected] Manager Travis Bowditch 2927 [email protected] Administrator Elaine Elsey 3242 [email protected] Senior Admin Assistant TBC 2122 [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

2200 Administrative Assistant Tina Murray 3615 Lucy Mellor [email protected] Widening Participation Assistant Head of Planning: WP Becky Price 7937 [email protected] and Business Intelligence Business Intelligence Manager: Rosie Hannant 2500 [email protected] WP Insight WP Evaluation Project Officer TBC TBC [email protected] WP Officer 1845 [email protected] Administrative Assistant James Ferguson 3615 Lucy Mellor

HUMAN RESOURCES DIVISION (HRD)

Academic Related Staff Alison Clements 2193 [email protected] Review Committee HESA Statistical Returns: Stuart Gascoyne 2732 [email protected] Staff Human Resources General Enquiries 3034 [email protected] Promotions Committee HR Managers HUM 3582 [email protected] FMH 2193 [email protected] SCI 2124 [email protected] SSF 2936 [email protected] Sponsorship Certificates Human Resources Division 3034 [email protected] and Entitlement to Work in the UK Staff - Appointments, Gradings, Terms and Conditions, Policies and Procedures: All staff categories HUM Linda Cole 3582 [email protected] FMH Alison Clements 2193 [email protected] SCI Jenny Summers 2124 [email protected] SSF Santha Forder 2936 [email protected]

General Enquiries HR Reception 3034 [email protected]

Staff Records Matthew Bond 2059 [email protected]

Head of Equality & Helen Murdoch 1898 [email protected] Diversity Project Officer Equality & Matthew Gooch 7209 Diversity [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Head of Centre for Staff Amanda Giles 3699 [email protected] and Educational Development

ITCS

IT Director Mark Barry 2102 [email protected] Campus card enquiries 2419 IT Support: Assistant Director, Faculty Mark Jones 2442 [email protected] IT Support IT Business Relationship Sheena Macrae 7331 [email protected] Manager IT Service Desk 2345 [email protected] ITCS Finance James Alborough 2365 [email protected] ITCS Office Manager James Alborough 2365 [email protected] Assistant to the Director of Jane Baker 2102 [email protected] IT/HR Print Services Reception 2204 Print Services Manager Kate Rogerson 2488 [email protected] Switchboard: 0 [email protected] • Dialling facilities • Changes to handset caller display • Voicemail • Diverts and pick-up groups • Location updates • General enquiries Telephony new extension James Alborough 2365 [email protected] requests, requesting conference call accounts Information compliance: Dave Palmer 3523 [email protected] Freedom of Information, Ellen Paterson 2431 [email protected] Data Protection, Copyright Paul Cutting 1143 [email protected] Emma Gedge 7709

The Library

Library helpdesk 2993 [email protected] Library User Services Catherine Breame 3507 [email protected] Manager Assistant User Services Ruth Collins 2420 [email protected] Manager Rob Mitchell 7490 [email protected] Jessica Daly 3219 [email protected] User Services Team Leader Zoe Cross 1165 [email protected] Abigail Chaney 2414 [email protected] Catherine Mitchell 2414 [email protected]

Academic Engagement Librarians:

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

HUM Grant Young 2426 [email protected] SSF Kate Squire 1712 [email protected] Anne Lawrence SCI Liz Clarke 1249 [email protected] Rachel Henderson 2428 [email protected] FMH Matthew Smith 2412 [email protected] Education Lucy Fleming 3518 [email protected] Library skills and online Joanna Brookes 2430 [email protected] training Library HR & finance Rachael Murphy 2425 [email protected] administration Sandra Harley 2407 [email protected]

POSTGRADUATE RESEARCH (PGR)

Head of Postgraduate Dr Vivien Easson 1835 [email protected] Research Service Research Degrees Manager Mrs Tracey Oak 1800 [email protected]

Doctoral Training and Ms Melanie Steele 3870 [email protected] Quality Manager NBI Graduate Studies Dr Kate Conway 01603 450772 [email protected] Manager PGR Partnerships Manager Dr Audrey Heppleston 3106 [email protected]

REGISTRY SERVICES (REG)

Registry access Sarah Simpson 2731 [email protected] Registry building Sarah Simpson 2731 [email protected] maintenance Registry post James Beggs 3694 [email protected] General Office James Beggs 3694 [email protected] Registry Reception Katharine Day 2223 [email protected] Joanne Murphy 2730

RESEARCH AND INNOVATION SERVICES (RIN) Director of Research and Innovation Helen Lewis 3307 [email protected] Division Executive Officer Alison Cooper 1599 [email protected] PA to Director of Research and Jackie Wright 7671 [email protected] Innovation Division General Enquiries RIN Reception 1574 [email protected] Head of Research Julia Sheldrake 3949 [email protected] Head of Innovation Jon Carter 1577 [email protected] FMH applications Research Manager Sarah Ruthven 1486 [email protected] HSC Graham Horne 1477 [email protected] MED Danelle Breach 3688 [email protected] Basia Brown 3713 [email protected] Contracts Tracy Moulton 1482 [email protected] SCI applications Research Manager Cassy Spearing 7483 [email protected] BIO Eva Wan 3619 [email protected] CHE/CMP Deborah Clemitshaw 1191 [email protected] ENV/MTH /TYN Jason Rust 1479 [email protected] 11

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

ENV/PHA Maya Kumar 2994 [email protected] Contracts Tracy Moulton 1482 [email protected] HUM applications Research Manager Emma King 1598 [email protected] AMA, LDC,PPL Hannah Chroston 1566 [email protected] HIS Graham Horne 2851 [email protected] Contracts Tracy Moulton 1482 [email protected] SSF applications Research Manager Emma King 1598 [email protected] International Development (DEV) Hannah Ings 2809 [email protected] ECO, EDU, Graham Horne 2851 [email protected] LAW Hannah Chroston 1566 [email protected] NBS, PSY, SWK Jon Spink 1483 [email protected] Contracts Tracy Moulton 1482 [email protected] EU Funding Ian Beggs 3399 [email protected] International Funding Ane Sesma 3160 [email protected] Business & Development Opportunities Healthcare and Social Sciences Richard Clarke 3178 [email protected] Digital, Heritage and Creative Chris Blincoe 3445 [email protected] Engineering Paul Tabern 1488 [email protected] Medical and Life Sciences Karen Smith 3147 [email protected] Business, Financial and Legal Services Anna Douglas 2076 [email protected] Marine, Agriculture and Environmental Colette Matthewman 1569 [email protected] Sciences CAST Sue Johnson 1578 [email protected] Communications, Marketing & Events Safiya Waley 3368 [email protected] Katie Hupton 3343 [email protected] Consultancy/CPD (short courses) Sue Johnson 1578 [email protected] Consultancy Enquiries Katherine Humphries 1610 [email protected] Matt Hume 1489 [email protected] ERIA Lead Karen Smith 3147 [email protected] Operations Manager Stephen Knock tbc [email protected] Artificial Intelligence Ian Tebble 1279 [email protected] Digital Creative Beth Sowersby 3112 [email protected] Bio Tech Kenny Lang 7968 [email protected] Ethics Helen Brownlee 3435 [email protected] Impact enquiries Claire Gallant 3189 [email protected] Facilities Sue Johnson 1578 [email protected] Intellectual Property Enquiries Joita Dey 1576 [email protected] Alison Northwood 1810 [email protected] Faye Outram 1248 [email protected] Communication, Marketing and Events Katie Wyatt-Hupton 3443 [email protected] Safiya Waley 3368 [email protected] Open Access and Research Data Anna Collins 1807 [email protected] Enquiries Georgia Kalamida 1077 [email protected] PURE John Stewart-Rayner 1809 [email protected] Research Integrity Manager Helen Brownlee 3435 [email protected] Research Information Manager Jaqui Farrar 2710 [email protected] Research Finance Enquiries Shirley Brackenridge 1703 [email protected] Kath Mortimer 3593 [email protected] Systems and Management Information John Stewart-Rayner 1809 [email protected]

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

SYSCO Sue Johnson 1578 [email protected] Virtual Past Sue Johnson 1578 [email protected]

SAINSBURY CENTRE FOR VISUAL ARTS (SCVA) Administration Director Paul Greenhalgh 3193 [email protected] Deputy Director Ghislaine Wood 3201 [email protected] Rachel Hoxley-Carr Executive Officer 2467 [email protected] (PT) Finance and Administrative Officer Karen Parsons 2499 [email protected] Administrative Assistant Kerry Cross 3488 [email protected] Collections & Exhibitions Head of Collections Management and Calvin Winner 1034 [email protected] Conservation Curator Tania Moore 2472 [email protected] Monserrat Pis Curator 1171 [email protected] Marcos Natalie Baerselman Exhibitions Coordinator 2466 [email protected] Le Gros Registrar Joanna Roberts 1057 [email protected] Assistant Registrar Vacany 1057 Conservator Maria Ledinskaya 2777 [email protected] Head of Technical Services Roger Bishop 2464 Design and Gallery Technician Paul Kuzemczak 2464 [email protected] Learning Head of Learning Kate Dunton 2465 [email protected] Learning Programme Manager (Adults Nell Croose Myhill 3726 [email protected] and Young People) Learning Programme Manager (Children Lawrence Bradby 3725 [email protected] and Families) Learning Programme Manager (Schools Rose Hughes 3936 [email protected] and Outreach) (maternity cover) Learning Administrator (Schools and Lynn Gray (PT) 1597 [email protected] Outreach) Lisa Hawkins-Weeks Learning Team Administrator 1033 [email protected] (PT) Communications & Visitor Experience Head of Marketing and Communications Penelope Lucas 3649 [email protected] Charlene Communications and Marketing Officer 2470 [email protected] Katuwawala Development Stephanie Renouf Head of Development (Sainsbury Centre) 1350 [email protected] (PT) Grants Coordinator Mary Loxley 7577 [email protected] Front of House

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

Visitor Services and Retail Manager Rory Hill 2476 [email protected] Visitor Services Assistant Manager Rachel Page 3199 [email protected] Events and Hospitality Officer Debbie Longordo 3202 [email protected] Shop and Front of House (Bookings) Kiran Miller-Burton 3199 [email protected] Lily Alden Shop and Front of House Duncan Borrett 2468 [email protected] (Gallery Reception) Philippa Lacey Matt Billington Security Lee Heath Lisa Brooks Andy Crouch Helen Clarke Nigel Clarke Gallery Assistants 2469 [email protected] Trevor Collett Duncan Donaldson- Davidson Jason Gotts Gary Laidlaw

STAFF AND EDUCATIONAL DEVELOPMENT, CENTRE FOR (CSED)

Head Amanda Giles 3699 [email protected] General Kate Faire 3039 [email protected] Enquiries,Leadership & Management,PA to Head of CSED & CSED Finance MA-HEP Georgina Joss 2958 [email protected] Academic Practice, MA- Tim York 2215 [email protected] HEP & PPD IT training & CSED Jude Smith 3849 [email protected] Marketing Designer PPD, and Leadership & Michelle Jones 3191 [email protected] Management Research-related Abby Simpson 3269 [email protected] [email protected]

STUDENT SERVICES (STS)

* Policy & procedures Jon Sharp 2905 [email protected] * Non-academic complaints * Strategic oversight of Student Services * Prevent *Sexual harassment & Jane Amos 3701/7716 [email protected] assault • Wellbeing Claire Pratt 3774 [email protected]

* General enquiries Georgia Sartin / Hannah 2761/3676 [email protected] Wicklund

WHO DOES WHAT

SERVICE CONTACT PERSON EXT EMAIL

* Booking student appointments * Complaints regarding Kathryn Redfern 3271 [email protected] student behaviour off- campus * Student discipline Diana Keyzor 3730 [email protected]

VICE-CHANCELLOR’S OFFICE (VCO)

Personal Assistant to Vice Katie Phillips 2206 [email protected] Chancellor Assistant Registrar Lisa Williams 2229 [email protected] PA to DVC & PVC ACAD Maria Fox 2224 [email protected] PA to PVC RI and Events Natasha Lacey 2735 [email protected] Support PA Jennifer Jones 3821 [email protected] Business Continuity Plan Lisa Williams 2229 [email protected] Registry Services Sarah Simpson 2731 [email protected] Coordinator Council House Sarah Simpson 2731 [email protected] Management Executive Team support Lisa Williams 2229 [email protected] VC Consultation meetings Lisa Williams 2229 [email protected] Honorary Degrees and Lisa Williams 2229 [email protected] Appointments Committee Nominations to Lisa Williams 2229 [email protected] committees and outside bodies Sainsbury Trustees Lisa Williams 2229 [email protected] University Policy Days Lisa Williams 2229 [email protected] Freedom of Information Lisa Williams 2229 [email protected] Prevent Lisa Williams 2229 [email protected] CHIEF OFFICERS

Chief Operating Officer Jenny Baxter 2771 [email protected] Chief Resource Officer Ian Callaghan 2771 [email protected] University Secretary Ian Callaghan 2771 [email protected] Personal Assistant to Maria Fox 2224 [email protected] Chief Operating Officer Personal Assistant to Jessica Pointer/TBC (job share) 2771 [email protected] Chief Resource Officer

SCHOOLS/ACADEMIC

APPLIED RESEARCH IN EDUCATION, ARTS AND HUMANITIES, FACULTY OF Centre for (CARE)

Director Dr Anna Robinson-Pant 2857 HUM-FIN

Faculty Finance Manager ARTS AND HUMANITIES, FACULTY OF Chris Penn 2684 (HUM) Finance Administrator General enquiries: Mrs Tracey Gaskin (ext 3027) Lesley Snell 3163 Email: [email protected]

Senior Administrative Assistants HUM Curtis Chenery 7490 Pro-Vice-Chancellor Kelly Aroyo 2274 Nessie Welton 7597 Professor Sarah Barrow 7755

Finance Administrative Assistants Senior Faculty Manager Susan Clarkson 3927 John Tully 7385 Lesley Knightley 1728

Faculty Manager John Simpkin 2287

Susan Amphlett 3663

PA to PVC/Senior Faculty Manager SCHOOLS Tracey Gaskin 3027 ART, MEDIA AND AMERICAN STUDIES, Project Officer SCHOOL OF (AMA) Amanda Harris 2450

Assistant to Associate Dean Research HUM Claire Grasby 3563

ARTS AND HUMANITIES, FACULTY OF Head of School Dr Malcolm McLaughlin 3426

School Manager

HUM-EVENTS Nick Garforth 7592

Team Leader Festival and Events Manager Richard Delahaye 3427 Molly Taylor 7582 Head of School Secretary Events Senior Administrative Assistant Rebecca Wildner 2743 Sophie Scott 3412 Clerical Assistant Events Administrative Assistant Irene Wallace 2751

Vacant

Music Centre HISTORY, SCHOOL OF (HIS) Music Centre Director

Stuart Dunlop 2454 HUM

Music Centre Administrator Alex Carlson 3948

SCHOOLS/ACADEMIC

Head of School Head of School Secretary Dr Matthias Neumann 3657 Holly Dyer 2149

School Manager Languages Co-ordinator Rachel Cole 2284 Katie Frost 3708

Team Leader Clerical Support Amy Waller 3456 Alex Russell-Davis 7601

Head of School Secretary Emma Roper 3521 ARTHUR MILLER CENTRE FOR AMERICAN STUDIES (AMS) Clerical Assistants Ben Smart 7590

Danielle Shaw 7590 HUM

Director LITERATURE, DRAMA AND CREATIVE Dr Emma Long 3613 WRITING, SCHOOL OF (LDC)

GRADUATE SCHOOL HUM

Head of School HUM Professor Alison Donnell 7366 Associate Dean, PGR School Manager Dr John Turnpenny 3908 Linda Cosham 3564 Lecturer in Humanities Team Leader Dr Matthew Sillence 1929 Leon Shakespeare 2408 Administrative Assistant Head of School Secretary Beverley Youngman 2451 Laura Buczaczer-Stuart 2713

School Support Assistant INTERDISCIPLINARY INSTITUTE FOR THE Kate Vine 7599 HUMANITIES

POLITICS, PHILOSOPHY, LANGUAGE AND HUM COMMUNICATION STUDIES, SCHOOL OF (PPL) Head of Institute Rowena Burgess 3878 HUM Institute Manager Deborah Graver 1045 Head of School Professor Lee Marsden 3408 Team Leader Kate Weston 7466 School Manager Jennifer Wilkinson 7600 Secretary/PA Sequoia Mallett 7467 Team Leader Chris Hinton 7778 Digital Humanities Manager Nadine Zubair 2810

SCHOOLS/ACADEMIC

JAPANESE STUDIES, CENTRE FOR (CJS) See page 24

Email: [email protected] COMPETITION POLICY, Centre for (CCP) HUM See page 27

Director COMPUTING SCIENCES, School of Dr Simon Kaner 7512 See page 25 Administrative Assistant Neil Webb 1819 SYS Consulting Ltd See page 28 BEHAVIOURAL AND EXPERIMENTAL SOCIAL SCIENCE, CENTRE FOR (CBESS) CREATIVE AND PERFORMING ARTS, (DEV/ECO/NBS/PSY) Centre for (LDC)

Director Director Dr Stefan Penczynski 1796 Jon Cook 2789

BIOLOGICAL SCIENCES, School of UEA DRAMA STUDIO (LDC) Enquiries: ext 2272 See page 24 HUM

BRITISH CENTRE FOR LITERARY TRANSLATION (BCLT) (LDC) Drama Studio Administrator Timothy Lawrence-Cave 2279

Academic Director Administrative Assistant Prof Duncan Large 2739 Vacant

Manager Senior Drama Technician Mrs Anna Goode 2785 Robert Little 3023

CLIMATIC RESEARCH UNIT (CRU) Drama Technician Chad Mason 3025 General enquiries

Tel: ext. 2542 CAST Officer Fax: (01603) 591327 CRU Vera Cooke 7679 E-mail: [email protected]

CAST Co-ordinators

Joanne Courtier 3024 Director Suzanna Long. 3024 Prof Tim Osborn 2089

EAST ANGLIAN STUDIES, Centre of Research and Administration Manager

Dr Clare Goodess 2875

HIS-CEAS Administrative Assistant

ENV Reception 2542

IT Manager Director Mr Michael Salmon 1658 Dr Tom Licence 3364

CHEMISTRY, School of

SCHOOLS/ACADEMIC

EAST ANGLIAN FILM ARCHIVE (EAFA) ENVIRONMENTAL SCIENCES, (FTV) School of Main phone number: The Archive Centre See page 25 (Martineau Lane) ext. 2664 EAFA E-mail : [email protected] HISTORY, School of

Director See page 16 Dr Tim Snelson 3847

Archive Manager INTERDISCIPLINARY MATHEMATICAL Ms Angela Graham 2156 RESEARCH, Centre for (CIMR) (MTH)

Director Curator Prof Alexander Korobkin 3869 Miss Jane Alvey 3846 INTERNATIONAL DEVELOPMENT, Senior Technician School of Mr Peter White 3131 See page 26 Licensing and Archive Administrator Mrs Clare Bury 3844 INTERNATIONAL DEVELOPMENT CENTRE Archive Education Technologist UEA Mr Sean Kelly 3329 General enquiries Val Skipper

Ext: 2813 DEVCO Technical Workflow, Mon, Thurs, Fri Licensing and Archive Administrator. Tues, Wed. Email: [email protected] Ms Mellissa Beeken 3829 Centre Manager Katharine Trott 2323 ECOLOGY, EVOLUTION AND CONSERVATION, CENTRE FOR (CEEC) Project Development Manager (BIO/ENV) Hannah Ings 2809

Research Finance Administrator BIO Co-ordinator Dr Jenny Gill 3553 ENV Co-ordinator Dr Paul Dolman 3175 Stephen Le Grice 3165

Finance & Project Administrator ECONOMICS, School of Julie Frith 2475

See page 26 Finance Assistant

BEHAVIOURAL AND EXPERIMENTAL SOCIAL Caroline Pozzi 2055

SCIENCES, Centre for Senior Administrative Assistant

See page 18 Val Skipper 2813

Training & Skills Development 2340

EDUCATION AND LIFELONG Global Environmental Justice (GEJ) Coordinator LEARNING, School of Hannah Gray 2341

See page 26 Co-ordinator, UK Secretariat: Sustainable

Agriculture Innovation Network (SAIN) Applied Research in Education, Centre for Dr Yuelai Lu 3264 See page 16 19

SCHOOLS/ACADEMIC

Public Media Alliance [PMA] UEAHSCP Managing Director Mr Mark Hitchcock 3342 CEO Ms Sally-Ann Wilson 2335 PA to PVC of FMH & UEAHSCP Managing Director Mrs Sarah Brookes 7267 Finance Manager 3678 Clerical Assistant Editorial Manager Miss Bianca Bianchi 2812 Mr Kristian Porter 3598 Project and Data Coordinator Research Journalist Mrs Katia Brumpton 3681 Chloe Howcroft 3362 Communications & Project Officer Miss Heather Judson 2682 INTERPROFESSIONAL PRACTICE, Centre for (CIPP) FMH & PPE Finance Team Finance Manager See page 21 Mrs Helen Latham 1008

POLITICS, PHILOSOPHY, LANGUAGE AND Senior Administrator COMMUNICATION STUDIES, School of Mrs Sally Bailey 1474

See page 17 Administrator Mrs Sarah Walker 1075 LAW, School of SIFT & SHA Reporting Administrator See page 26 Mrs Sadie Jones 7139 BCRE / 3100 Centrum

LITERATURE, DRAMA AND CREATIVE Administrative Assistants WRITING, School of Mrs Sue Fincham (Mon-Fri 8:00-16:00) 1716 Mrs Maxine Molloy (Wed-Fri 9:00-17:00) 1430 See page 17 Mrs Emma Hunt (Mon-Wed 8:00-16:00) 3028

British Centre for Literary Translation (BCLT) SCHOOLS See page 18 HEALTH SCIENCES, SCHOOL OF (HSC) Creative and Performing Arts, Centre for General Enquiries See page 18 ECB Reception: ext 7001 FMH UEA Drama Studio Email: [email protected] See page 28 Fax: 01603 597019

MATHEMATICS, School of Queens Reception: ext 3891 Email: [email protected] See page 25 Fax: 01603 593166

Dean of School (HSC) MEDICINE AND HEALTH SCIENCES, Professor Sally Hardy 3940 FACULTY OF (FMH) General enquiries: ext 7267 Senior Faculty Manager (HSC) Email: [email protected] Mrs Brigitte Nelson 7338 FMH Pro-Vice Chancellor Faculty of FMH School Manager (HSC) Professor Dylan Edwards 2184 Ms Felicity Hinch 3916

SCHOOLS/ACADEMIC

Dean of School Secretary Senior Administrative Assistants Ruth Marriott (Temp) 1724 Mrs Ruth Flather – Medical Education / PA to MB BS Course Director 1128 Team Leader/Administrator Mrs Lindsey Harding - BCRE (Thur-Fri) 3540 Mrs Lucie Dack 7093 Mrs Lise Marie Loud – Health Svc 1155 Mrs Val Knights – Public Health & Health Svcs Senior Administrative Assistants Research 3602 Mrs Dawn Standley – Personnel 3636 Mrs Ingrid Matthews - Personnel 2377 Ms Suzanna Dell – Research 7196 Mrs Amanda Wheeler - BCRE (Mon-Wed) 3540

Administrative Assistants Personnel Department Mrs Sally Beet 1212 Mrs Sharon Vout 1104 Mrs Lucy Conway 1285 Mr Nick Glenister 3246 Health Economics/Research Mrs Ros Hawbrook 3323 Miss Lisa Rowe 1641 Mrs Karen Howe 7116 Mr Samuel Lawrence 1620 Miss Emma Jones 3623 Mr Billy Lubach 7128 Administrative Assistants Mrs Lisa Richards 7070 Medical Education Mrs Christine Sellgren 1438 Miss Katie Chambers 3929 Mr Daniel Shaw 7142 Miss Paula Didwell 3746 Mrs Liz Williams 3447 Ms Barbara Jane 1026 Mrs Bryony Lloyd 7476 Queen Elizabeth Hospital Mr Andrew Sanders 2693 Reception 01553 613751 ClinPsyD Clerical Assistant/Receptionists Mr Andrew Sanders 2693 Mrs Sharon Bradfield, ECB 7001 Miss Jayne Rogers, Queens 3891 Anatomy Administration Mrs Claire Phillips-Hill, QB/ECB 3891/7001 Miss Helen Sayer 1104 Ms Caren Neep, QEH 01553 613751 Department of Medicine Mr Tom Frances 1156 NORWICH MEDICAL SCHOOL (MED) Mr Samuel Lawrence 1620 General Enquiries: 3061 Mr Dan Leeson 1953 Fax: 01603 593752 Ms Helen O’Connor (+ Seesaw / Med Ed) 3177

[email protected] FMH Project Co-ordinator Seesaw / Athena Swan Miss Pascale Gallagher 7068

Dean of School (MED) IAPT Professor William Fraser 3971 Ms Lis Jennings 1596

Senior Faculty Manager (MED) Clerical Assistants/Receptionists Mr Stephen Chapman 7538 Mrs Kay Tate 3061 Mrs Elizabeth Gladwell 3061

School Manager Mr Colin Bryant 1955 CENTRE FOR INTERPROFESSIONAL PRACTICE (CIPP) Team Leader General Enquiries Vacant 1484 Mrs Gillian Blunt ext 1888 Email: [email protected] FMH PA to Dean of School (MED) Mrs Jennifer Barlow 3959 Administrator Mrs Elizabeth Davison 1219

SCHOOLS/ACADEMIC

Administrative Assistant Executive Officer Mrs Gillian Blunt 1888 Rachel Hoxley-Carr 2467

WORKFORCE HUB Finance and Administration Officer General Enquiries Karen Parsons 2499 ext 7199 Email: fmh@[email protected] FMH Administrative Officer Kerry Cross 3488

CPD Service Administrator Head of Collections Management and Mrs Louise Addison 7008 Conservation Calvin Winner 1034 Administrative Assistants Mrs Linda March 7630 Curator Mr Kevin Sides 7624 Tania Moore 2472 Mrs Sharon Ingham 7629 Monserrat Pis Marcos 1171 Mrs Sherry Beard 7068 Mrs Susan Mitchell 1397 Exhibitions Coordinator Miss Amber Raven 1596 Natalie Baerselman Le Gros 2466

NHS Contracts & CPD Administrator Conservator Mr Mario Salts 7119 Maria Ledinskaya 2777 Registrar On-line Learning Technologist Joanna Roberts 1057 Mr Eoghan O’Maolain 7168 Assistant Registrar NORWICH BUSINESS SCHOOL (NBS) Post vacant 3706

See page 27 Head of Technical Services Roger Bishop 2464 PHARMACY, School of Design and Gallery Technician See page 24 Paul Kuzemczak 2488

RESEARCH ON CHILDREN AND FAMILIES, Head of Learning Centre for (SWK) Kate Dunton 2465

Director Learning Programme Manager Professor Marion Brandon 2054 Adults and Young People Nell Croose Myhill 3726 Centre Administrator Children and Families Mrs Alice Francis 2086 Lawrence Bradby 3725 Schools and Outreach Rose Hughes 3936 SAINSBURY CENTRE FOR VISUAL ARTS (maternity cover) General enquiries Learning Administrator (Schools and Outreach) Gallery Reception ext. 3199 E-mail: [email protected] SCVA Lynn Gray 1597

Learning Team Administrator Director Lisa Hawkins-Weeks 1033 Professor Paul Greenhalgh 3193 Head of Marketing and Communications Deputy Director Penelope Lucas 3649 Ghislaine Wood 3201 Communications and Marketing Officer Charlene Katuwawala 2470 22

SCHOOLS/ACADEMIC

Head of Development (Sainsbury Centre) Dr Ryoko Matsuba 7503 Stephanie Renouf 1350 Institute Administrator Grants Co-ordinator Denisa Edwards 7509 Mary Loxley 7577 Project Consultant Visitor Services and Retail Manager Sue Womack 7505 Rory Hill 2476 Librarian Shop and Front of House Assistant Manager Akira Hirano 7511 Rachel Page 3702 Research and Finance Officer Shop and Front of House (Bookings) Kaoru Sakurai 7510 Kiran Miller-Burton 3199 Digital and Research Officer Front of House Assistants Jane Emerson 7514 Lily Alden 2468 Duncan Borrett Office Coordinator Matt Billington Hannah Stroud 7507

Events and Hospitality Officer Debbie Longordo 3202 SAINSBURY RESEARCH UNIT FOR THE ARTS OF AFRICA, OCEANIA AND THE Gallery Assistants 2469 AMERICAS Lee Heath,Lisa Brooks,Nigel Clarke General enquiries Helen Clarke, Jason Gotts, Gary Laidlaw, Duncan Mrs Lisa Farrington ext. 2498 Donaldson-Davidson, Trevor Collett, Andrew E-mail: [email protected] SRU Crouch

Director Prof Steven Hooper 3022 SAINSBURY INSTITUTE FOR THE STUDY OF JAPANESE ARTS AND CULTURES Academic Secretary (SISJAC) Mrs Lisa Farrington 2498 64, The Close, Norwich, NR1 4DH Tel: 597507 Administrative Officer Fax: Nor 625011 Mrs Lynne Crossland 3005 SISJAC Lecturers: Dr George Lau 3198 Executive Director Dr Karen Jacobs 2747 Head, Centre for Archaeology and Heritage Prof Anne Haour 1006 Professor Simon Kaner 7512 Dr Aristoteles Barcelos Neto 3646 Prof John Mack 2463 Research Director Dr Chris Wingfield 3756 Professor Nicole Rousmaniere 7507 Librarian Professor for Japanese Arts and Cultural Heritage Ms Patricia Hewitt 1645 Professor Toshio Watanabe 7507 Assistant Librarian Mr Jeremy Bartholomew 2659 Lecturer in Japanese Arts, Cultures and Heritage Library Assistant Dr Eugenia Bogdanova-Kummer 7517 Miss Laura Armstrong 2659

Research Fellow, Centre for Archaeology & Divine Lordships Project Heritage Dr Jacob Bongers 2642 Dr Andy Hutcheson 7502 Mrs Katharine Malcolm 2880 Senior Digital Humanities Officer

SCHOOLS/ACADEMIC

Visiting Fellows Office 3194 SCHOOLS

BIOLOGICAL SCIENCES, SCHOOL OF (BIO) SCIENCE, Faculty of (SCI) General enquiries and office: Joy Taylor, ext 3026 SCI Email: [email protected] SCI School Manager Ms Charlotte Price 2712 Pro-Vice Chancellor Prof Mark Searcey 7544 PA to Head of School Miss Emma Godbold/Ms Sarah Pike 2782 Personal Assistant Miss Joy Taylor 3026 Fax: N/A

Senior Faculty Manager Programme Coordinator Mrs Laura McGonagle 3296 Mrs Emma Skeet 3122

Faculty Manager Admin support Ms Sarah Lucas 2571 Mr Simon Burroughs 3722 Ms Emma Hall 3820 Project Co-ordinator Ms Georgina Hallsworth 3719 Mrs Jayne Hopkinson 3229 Mrs Vicky Walklate 1714

Admin Support for Associate Deans Clerical Support/Reception Mrs Elaine Dawson 2131 Jenny Phillips 2269 Ms Katharine Bird 1068 Vacancy 2269

Finance Office CHEMISTRY (CHE) & PHARMACY (PHA), [email protected] 1704 SCHOOLS OF

Finance Office Manager

Mr Peadar Langan 2088 SCI

Finance Office Supervisor Mr Suneet Mistry 2704 School Manager Mrs Kate Russen (PHA) 1493 Mr Shaun Canon (CHE) 3062 Senior Administrative Assistants Mrs Clare Collison 1664 PA to Heads of School Mrs Polly Slowiok 1266 Miss Mimi Foreman 3143 Mrs Andrea Thompson 1462 Fax: 2003

Administrative Assistants Programme Coordinators Mrs Hilary Hopley 1017 Miss Sarah Collingwood (CHE) 3135 Mr William Delf 2780 Mr Paul Chandler (PHA) 1503 Ms Helen Woods 1016 Admin support Clerical Assistant Miss Rachel Smith 3031 Mrs Julia Crook 1704 Mr John Pullinger 7327 Miss Georgina Breeze 3748

Pharmacy Practice Admin Team Sharron Goddard 7161 Rebecca Appleby 7150 Angela Schroeder 3226 24

SCHOOLS/ACADEMIC

Caroline Hill 2020 OCEAN AND ATMOSPHERIC SCIENCES, Eugenia Garcia Felix 3144 Centre for (COAS) (ENV) Clerical Support

Mrs Jessica Livermore/ Mrs Alison Thompson 3145 Director Prof Claire Reeves 3625

COMPUTING SCIENCES (CMP) & Deputy Director MATHEMATICS (MTH), SCHOOLS OF Prof Jan Kaiser 3393

SCI SOCIAL SCIENCES, Faculty of (SSF) General enquiries: 01603 597370

Email: [email protected] School Manager SSF Mrs Nadia Mobbs 1842

PA to Heads of School Pro-Vice Chancellor Faculty of Social Sciences Miss Cindy Tatum 2844 Professor Frances Bowen 7976 Fax: N/A Senior Faculty Manager Programme Coordinator Mrs Amanda Dorr 3444 Miss Liz Jones 3335 Faculty Co-ordinator and Personal Assistant to SSF Admin support Pro-Vice Chancellor and Senior Faculty Manager Miss Sidney Brouet 2280 Miss Sarah Finch 1450 Mr Tony Isherwood 3006 Mr Callum Mobbs 2910 Faculty Administrator Mrs Clare Sandall 3669

ENVIRONMENTAL SCIENCES, SCHOOL OF (ENV) SOCIAL SCIENCES FINANCE TEAM (SSF- FIN) General enquiries: SCI Fax: 01603 591103

Email: [email protected] School Manager

Mr Simon Allen 2576

PA to Head of School SSF - FIN

Mrs Rachel Snow/Miss April Dyer 2836

Fax: 1327

Faculty Finance Manager Programme Coordinator Mrs Barbara Johnson 7320 (7696 Centrum) Mrs Emma Skeet 3122 Finance Administrator

Mr Chaz Mathews 7381 Admin support

Mrs Sarah Clarke 3176 Senior Finance Assistants Miss Mandy Hamer 1326 Mrs Angela McMullan 2802 Mrs Tina Sills 3224 Mr Andy Taplin 2657 Miss Maria Zalewska 3739 Miss Sarah Marshall 7527

Mr Matt Settle 1454 Clerical Support

Ms Caroline Chastney 2542 Finance Assistants

Miss Chelsie Bracking 3156 Ms Alis Avis 3692 Miss Teresa Cornwall 1368

SCHOOLS/ACADEMIC

SCHOOLS EDUCATION AND LIFELONG LEARNING, SCHOOL OF (EDU) INTERNATIONAL DEVELOPMENT, SCHOOL General enquiries: 01603 591451 OF (DEV)

General enquiries: 01603 591472 Email: [email protected] SSF Fax: 01603 451999 SSF Email: [email protected] Head of School Prof Richard Andrews 2646 Head of School Professor Laura Camfield 1885 Personal Assistant to Head of School Vacant 2853 Head of School's Secretaries Faculty Manager Vacant (Mon, Tues, Weds AM) 2893 Dr Joanne Ashman 1320 Mrs Nancy Roberts (Weds PM, Thurs, Fri) 2893 School Manager Faculty Manager Dr Jane English 2622 Ms Kirsty Walne 1183 Laboratory Technician School Manager Vacancy Mrs Catherine Butcher 3724 Teaching Resources Technician Administrative Assistant Mrs Louisa Sadler 7234 Miss Elizabeth Austin 2329 School Administrator Clerical Assistant Mrs Julianne Martin (Mon/Fri) 2869 Mrs Liz Monahan 1472 Mrs Dawn Corby (Tues-Thur) 2869

Clerical Assistants ECONOMICS, SCHOOL OF (ECO) Zara Owen (Mon/Tues/Weds) 1451 General enquiries:01603 592941 Vacant (Thurs/Fr) Fax: 01603 456259 Email: [email protected] SSF LAW, SCHOOL OF (LAW) General enquiries: 01603 597563 Head of School Fax: 01603 250245 Dr Emiliya Lazarova 2867 Email: [email protected] SSF

Personal Assistants to Head of School Helen Bush (Weds pm to Friday) 7535 Head of School Mrs Clare Crosthwaite (Monday to Weds am) Professor Andreas Stephan 2526 7535 Faculty Manager Ms Kirsty Walne 1183 Head of School's Secretary Mrs Kaye Mackay 2427 School Manager Ms Gina Neff 2065 Faculty Manager Dr Joanne Ashman 1320 Administrative Assistant Mr Thomas Cushan 1090 School Manager Mrs Jess Hinton 3456 Clerical Assistant Vacant 2941 Administrative Assistant Joe Fitzsimmons 7380

SCHOOLS/ACADEMIC

Clerical Assistant Thomas Kerin 7563 School Manager Mrs Yvonne Kirkham 1653

NORWICH BUSINESS SCHOOL (NBS) School Co-ordinator and Personal Assistant to General enquiries: 01603 592263 Head of School Fax: 01603 593343 Mrs Jackie Orford 7146 Email: [email protected] SSF School Administrator Mr Scott Steward 7380 Head of School Professor Paul Dobson 7270 School Support Assistant Ms Emma Elliott 7147 School Co-ordinator/PA to Head of School Miss Samantha Wright 2624 SOCIAL WORK, SCHOOL OF (SWK) Faculty Manager General enquiries: 01603 592068 Miss Kirsty Walne 1183 SSF School Manager Mrs Louise Cutting 1673 Head of School Mr Ollie Carlisle 7389 Professor Jonathan Dickens 3634

NBS Support Team Leader School Co-ordinator & PA to Head of School Mrs Liane Ward 1820 Leanne Rhodes 2057

Marketing & Business Relationship Executive Faculty Manager Jenny Bach 1002 Dr Joanne Ashman 1320

PGT Co-ordinator School Manager Mrs Emma Van-Haren 1429 Miss Jenni Maxwell 7564

MBA Support School Administrator Mrs Elle Green 1753 Carly Baldwin-Dean 7951

UG Support School Support Assistant Miss Helen Mounser 1908 Jacqueline Haslam 2068

Administrative Assistants Mr Jacob Millard 1892 COMPETITION POLICY, Centre for (CCP) Miss Emily Beck 1399 ECO/LAW/NBS/PPL Mr Matthew Fullalove 1934 General enquiries: 1287

Email: [email protected] Clerical Assistant SSF Miss Rebecca Attoe 2263 Director Prof Sean Ennis 1622 PSYCHOLOGY, SCHOOL OF (PSY) General enquiries: 01603 597147 Deputy Director Email: [email protected] Prof Amelia Fletcher 1287 SSF Centre Manager Head of School Vacancy 1624 Prof Kenny Coventry 7145 Centre Coordinator Faculty Manager Ms Nicolette Neile 3715 Dr Joanne Ashman 1320 27

SCHOOLS/ACADEMIC

Centre Support Assistant Graduate Student Room (Z) 01.01 1343 Ms Helen Tomlin 1287 Zicer Post Graduate Office 1346

SYS CONSULTING (SYSCO) Learning and Teaching Hub Reception 7581 Consultancy enquiries Mrs Sue Johnson, ext 1578 E-mail: [email protected]

General Enquiries & Accounts 1489

TYNDALL CENTRE FOR CLIMATE CHANGE RESEARCH (TYN) (ENV)

Executive Director Mr Asher Minns 3906 or 07880 547843

Tyndall Centre Office 3900

UEA DRAMA STUDIO (LDC) Enquiries: ext 2272

HUM

Drama Studio Administrator Scott Brown 2272

Administrative Assistant Timothy Lawrence-Cave 2272

Senior Drama Technician Robert Little 3023

Drama Technician Chad Mason 3025

CAST Co-ordinators Beatrice Leal 3024 Natasha Hutcheson 3024

WEATHERQUEST LTD (ENV)

Admin Phone 01603 507605 Fax 01603 505146 Premium Rate Telephone Line 09065 777675

E-mail: [email protected]

ZUCKERMAN INSTITUTE FOR CONNECTIVE ENVIRONMENTAL RESEARCH (ZICER) (ENV)

Enquiries ENV Reception 2542

SERVICES

MARKETING UEA ACCOMMODATION OFFICE General enquiries and office: ext 2092 Head of Strategic Marketing Email: [email protected] Giles Whattam 1582 ACCOM Personal Assistant to the Head of Strategic Marketing Accommodation Manager Daisy Mailey 3773 Mr Paul Bailey 3690 Assistant Head of Deputy Accommodation Manager Marketing(Acquisition/Conversion) Mr Julian Richardson 3208 Chris Hill 1887 Assistant Head of Marketing(Creative) Student Accommodation Coordinators Holly Mudie 3964 Mr Alex Carter 7330 Mrs Pauline Coats 3239 Marketing Relationship Manager Mr Gunnar Eigener 7756 Gemma Potter 3119 Ms Kerry Lomax 3539 Mr David Newson 2032 Marketing Manager (PGR) Cerian Hutchings 1572 Student Homestay Coordinator Miss Gillian Savage 1140 Marketing Managers James Smith 1688 Accommodation Administrator Ceri Owen/Laura Paul 7603 Mr Jonathan Moore 7329 Marketing and Recruitment Officers Accommodation Administrative Assistant Lydia Lanckmans 2619 Ms Karen Overland 3479 Suzanne Harvey 2013 Angela Hook 2066 Student Accommodation Assistants Miss Rowena Golledge 2092/2960 CRM Communications Co - ordinator James Maas 7249 Mrs Amelia Stevens 2092/2960 Marketing Administrative Assistant Fiz Grout /Sam Harper 1064 ADMISSIONS, RECRUITMENT AND MARKETING (ARM) Social Media Coordinator General enquiries: ext 3773 Laura Deakin 1590

ARM Studio and Project Officer Steve Dixon 7641

Marketing Insight and Analytics Officer Director of Admissions, Recruitment and Marketing Adam White 1591 Angelina Bingley 2654

Multi Media Marketing & Comms Officer Personal Assistant to the Director of Admissions, Neil Hall 3926 Recruitment and Marketing and Heads of

Department Marketing Innovation Project Manager Daisy Mailey 3773 Martin Earl 2320 Marketing Innovation Project Officer Academic Director for Admissions Jamie Beavis 7471 Professor Richard Harvey 3257 Governance and Training Officer PA to Academic Director for Admissions Claire Zamorski 7470 Tara Welsh 2283

SERVICES

Website Co-ordinator Database Assistant Vacant 7640 Marianela Blanco 1567 Publications and Brand Co-ordinator Rachel Pattinson-Hillyard Events Manager Tanner Barnes 1926 Mar-Tech Project Manager Joe Marshall Alumni and Events Co-ordinator Rachel Watkins 2130 Website and Portal Content Manager Rosanna Ponsonby 2344 Engagement Administrative Assistant Ruth Selwyn-Crome 1561 COMMUNICATIONS Conferences Officer Anna-Marie Moody 1881 Head of Corporate Communications Andrew Stronach 1520 Conference and Events Administrators Personal Assistant to the Head of Corporate Kathryn Downes 1925 Communications Nicola Stead 1924 Daisy Mailey 3773 Alumni, Conferences and Events Administrative Assistant Head of Research Communications Assistant Simon Dunford 2203 Libby Brient 1111

Assistant Head of Corporate Communications UEA INTERNATIONAL RECRUITMENT Sue Lawson 1200

Media Relations Managers Head of International Cat Bartman 3007 Karen Blackney 3214 Lisa Horton 2764 PA to Head of International/Project and Events for Laura Potts 1069 UEAI & Aurora Network Student Communications Officer Tara Welsh 2283 Yasmin Hoy 2976 Digital Communications Officer Assistant Heads of International Recruitment Steve Sanders 2226 Craig Smitherman 2212 Corporate Communications Officer Vacancy Lauren Burgess 1205 International Progressions Officer Communications Co-ordinators Nilu Rashidova 3827 Sundari Faraday-Drake 3496 Regional Managers Communications Assistant Tim Hubbard 2110 Lawrence Brown 3815 Mark Bentley 3514 Pete Ryan 7733 Assistant Head of Alumni, Conferences and Events Maresa Padmore 3492 Country Development Officer Basma Hakim 3499 Alumni Relations Manager Charlotte Burford 2220 International Officer Graham Wise 1352 Alumni Communications Officer Freddie Reynolds 3069 UEA International Team Leader Caroline Kavanagh 3280 Global Alumni Officer Vacant 3978 International Co-ordinator Database Administrator Helen O’Flynn 2908 Chris Livermore 2915

SERVICES

International Office Administrative Assistants Project and Events Coordinator for UEA Robin Lubach 3055 International & Aurora Network Steve Streatfield 2616 Tara Welsh 2283

ADMISSIONS UEA INTERNATIONAL PROGRAMMES AND STUDY ABROAD Head of Admissions Assistant Head of International Programmes and Alix Delany 7073 Study Abroad PA to Head of Admissions Alexandra Cole 1514 Andrew Blanch (Tara Welsh) 7383

Institutional Erasmus Co-ordinator Assistant Head of Undergraduate Admissions Clementine Jones 3967 Luke Gibbons 1730

Study Abroad Manager UG Admissions Officers Katrien Verbruggen 2048 Lindsey Green 3711 Avril Frary 1729 Study Abroad Team Leader John Nelson 3085 Vacancy Emma-Jayne Jennings 2073

International Officer UG Admissions Administrative Assistants Rachel Gover (central) 7524 Bex White 7136 Vacancy 1902 Study Abroad Mobility Data Officer Joanne Yaxley 2332 Brook Newton (incoming students) 3728 Jamie Bygrave 3115 Sam Field 1886 Study Abroad Coordinators Toby Browne 7120 Emma Pinder (outbound) 2742 Kay Baker 2819 Celine De Oliveira 7322 Alannah Ross 3894 Brittany Hopkins 7793 Catherine Thornett 1894

Study Abroad Administrators Victoria Myhill 3139 Angela Murgatroyd (outbound) 2823 Paul Thorpe 1228 Rachel Jones (outbound) 1871 Amelia Wilkins 1072 Orla Condra (outbound) 7771 Margot Tancred 2835 Amy Humphreys Anna Sandford Emma Jones 3894 Widening Access and Student Mobility Support Officer Assistant Head Postgraduate Taught Admissions Emma Waters 1352 Steve Carruthers 2331

International Programmes Manager PGT Admissions Officers Claire Arnup 2249 Helen Codling 1901 International Programmes Officer Sarah Park 2302 Lewis Sillett 1136 Kerry Brundrit 7115 International Programmes Administrator Amanda Edwards-Sutton 3366 Hannah Graham PGT Admissions Administrative Assistants UEA INTERNATIONAL STRATEGIC Victoria Pritchard/Simon Osborne ENGAGEMENT 1393 Aiden Lessiter 2063 Strategic Engagement Manager Daniel Ryder 3209 Dan Li 1557 Fiona Brown 2154 Vacancy 7230 Nick Croucher 2216

SERVICES

Patrick Giles 2297 Heather Monsey 1313 Hayley Bate 3717 Scott Knight 1513 3503 Emily Paterson 3490 Amii Errington 3252 PGCE Co-ordinator Outreach Academic Officers Sue Armes 2852 Mark Walmsley (HUM) 7779 PGCE Administrative Assistant Chris Jones (HUM) 3418 Ruth Phillips 2855 Carl Harrington (SCI) 7786 Rachel Nuttall 2805 Kristina Garner (SSF) 3509 Sally Homden (FMH) 7045 UKVI Policy, Operations and Compliance Manager Mel Risebrow 7699 Faculty Outreach Co-ordinator Student Visa Compliance and Federal Loans Officer Hannah Tough 7799 Ly Nguyen 1512 Outreach Marketing Officer Visa Compliance Senior Administrative Assistants Shulla Elgood 7795 Katie Harrington/Maria Sides 1701 Recruitment and Outreach Operations Manager Assistant Head of Data and Contacts Charlotte Torbitt 1738 Sarah Cox 3854 Data and Systems Manager Recruitment and Outreach Administrative Vacancy 3295 Assistants Data and Systems Senior Assistant Lyndsey Wise 1521 Jack Camplin 1519 Lisa Howard 1464 William South 1395 David Hicks 3919 Susan Morgan 1511 Lauren Middleton 1465 Matthew Cooke 7213 Contact Manager Assistant Head of Recruitment (UK/EU) Peninna Headland 1791 Sally Rix 1510 Contact Assistants Recruitment Events Manager Erica White 1515 Francesca Uragallo 3301 Annmarie Cox 1515 Recruitment Events Officers Louise Jordan 1515 Jane Bryan 1767 Vanda Graff 1515 Vicki Gaff 1775 Adam Keogh 1515 Louise Chandler 1522 Aisling Musgrove 1522 UK/EU RECRUITMENT AND OUTREACH Caroline Stewart 1762

Head of Recruitment and Outreach UK/EU Recruitment Events Administrative Assistants Claire Petley 1956 Ben Fisher 3251 PA to Head of Recruitment and Outreach UK/EU Ann Cox/Hayley Smith 3164 Daisy Mailey 3773 Matthew Knightley 3704

Assistant Head of Outreach Recruitment Administrative Assistants Charlotte Wheatland 1524 Joanna Holmes/Sam Osborne 1957

Outreach Managers Events Enrichment Officer Scott Knight 1513 Gabrielle Copping 1961 Stefanie Copsey 1621 Recruitment Manager Outreach Officers Beth Bunn 1959 Liz Ferguson 1960 Gemma Standen 1758 HE Advisors Darren McMorran 1516 Lucy Nottingham 1518 Lauren Starkey 1337 Jess Smith 07799 408728 Lydia Newton 07717 717523 32

SERVICES

Lauren Hughes 07747 206270 Hospitality Sales Co-ordinator Hannah Wake 07833 237811 Mrs Kate Gillies 1027

Catering Finance ALUMNI OFFICE (ARM) Mr Matt Beasley 1616

See page 30 Catering Admin Miss Kathryn Browne (General admin) 3772 BANKS Miss Sophie Jackson (Bookings / Hospitality) 2477

Barclays 08457 555555 UEA CAREERS SERVICE (CCEN) BOOKSHOP (WATERSTONES) www.uea.ac.uk/careers See Shops on Campus, page 49 General enquiries and office: ext 3452 Email: [email protected] BROADVIEW LODGE (SSS) CCEN

Broadview Lodge Manager Mrs Olwyn Emerson 1921 Careers Team: Joint Head of Careers (Academic Engagement) James Goodwin 2826 Catering Services – The Campus Kitchen Assistant to Joint Head of Careers (Academic (CAT) Engagement) & Admin Support to the Academic Director of Employability Mary Ladd 2485 General enquiries: ext 2477 Fax: 01603 592478 CCEN Careers Advisers (SCI) email: [email protected] Rachael Rose (Senior Careers Adviser) 2579 Isla Hosking 2829 Head of Catering & Hospitality Mr Gavin Yuill 1711 Careers Advisers (SSF) Vacancy 7255 Catering Operations Manager Darren Johnson 3243 Mrs Debra Pittick 3618 Careers Advisers (HUM) Duty Manager 07467338189 Adrienne Jolly 2741 Wendy Woolery 2827 Executive Chef Mr Michael Avis 2824 Career Advisers (PGR, Research Staff) Dr Suzanne Walker 3019 Head Chef Dr Rebecca Wyand 2770 Mr Matthew Crooks 1552 Dr Rosemary Bass 2828

SCVA Restaurant and Function Manager Sessional Careers Advisers Ms Agata Guziejko 2474 Galit Hart 3735/2579 Rachael Breed 3735 Assistant Catering Managers Ms Karen Gallant 7193 Initial Client Contact Officers Ms Susan Estall 2897 Lydia Wright 3452/3282 Mr Geoff Mayers 3665 Alice Drummee-Hines 3452/3282

Hospitality Operations Co-ordinator Lucy Crook (maternity leave) 3452/3282 Mr Aivars Bismanis 1677 Tasha Cobb 3452/3282

SERVICES

Data & Systems Officer Marketing Administrator Jon Haylock 3450 Matt West 3455

Data & Systems Coordinator Business Engagement Officers Josh Gray 2483 Lisa-Rose Moller 3038 Liz Davis-Smith 3038 UEA (Skills) Award Officer Vacancy 2201 Business Engagement Administrator UEA (Skills) Award Assistant Tom Rockingham 7759 Vacancy 1032

Student Enterprise and Employability Student Enterprise Officers Development (SEED) Team: Finbarr Carter 3248 Sophie Cox 3785 Joint Head of Careers (Business Engagement) Julie Schofield 1585 Initial Client Contact Officer – Enterprise Sam Haylett 2142 Assistant to Joint Head of Careers (Business Engagement) Jennie Waddington 7638 MULTIFAITH CENTRE (STS) General enquiries and office: ext 2168 Placement & Internship Manager Evan Hancock 1435 Email: [email protected] MFC Placement & Internship Officers Vacancy (SSF) 7757 Anne Patton (SCI) 2688 Chaplains and Faith contacts Danielle Rowe (HUM) 7918 Coordinating Chaplain Placement & Internship Administrators Fr Andrew Eburne 2168 Laura Bell 3917 Raymond Marlborough (SCI) 3036 Anglican Stacie Mace (SSF) 2103 Fr Darren Thornton 2166 Matt Paul (HUM) 7523 Buddhist Marketing & Events Officer Alokadhara Haworth 2166 Jennifer Lloyd 7256 Coptic Orthodox Careers Events Organisers Fr Shishoy El Antony 01603 881646 Lucy Schofield 2831 07813558089 Charlotte McGreavy 1659 Eastern Orthodox Volunteering & Mentoring Administrator Fr Julian Sadowski 01603 455273 Kerensa Rands 7637 Free Churches Opportunities Co-ordinator Rev Timothy Bright 2167 Andrew Hunt 3276 Hindu Opportunities Administrative Assistant Dr Suresh C Vasishtha 0208 5506231 Olivia Smith 2527 Shaunaka Rishi Das 01865 304300

Opportunities Assistant Jewish Vacancy 2803 Daniel Rosenthal 07828205997

Marketing Co-ordinator Muslim Anna Burbidge 3070 Mr Momodou Jobe 34

SERVICES

Quaker Engineering and Infrastucture Managers Professor Peter Belton 2167 Steve Edwards 3751 Scott Hurkett 2228 Roman Catholic Fr Andrew Eburne 2168 Engineering and Infrastructure Records Manager Bob Savage 1859

CONFERENCE OFFICE (ARM) Strategic Asset Manager Tom Smith Mobile: 07825 196966 See page 30

CSED (HRD) Sustainability Hotline 3535

See CENTRE FOR STAFF AND EDUCATIONAL DEVELOPMENT, Transport See page 50 Security and Transport Operations Manager ESTATES & FACILITIES DIVISION (EST) Aaron Grant General enquiries: ext 2121 email: [email protected] Active Travel Officer EST Stewart Ingram Mobile: 07387 051047

Director of Estates & Facilities Division Lodge Coordinator Roger Bond 2213 Charlotte Melling 2230

PA to Director Anna Russell 2774 Transport Assistants 2353 Lodge Assistants 3792 Deputy Director of Estates & Facilities – Strategy & Development Mahmood Foroughi 1088 Helpdesk 2121 (Diverted to Security Lodge Ext. 2352 after Assistant Director of Estates - Operations 16:00 hrs) Richard Hipperson 1087 Email: [email protected]

Assistant Director: Finance, Risk & Administration Customer Services General Feedback & Enquiries: Nick Syder 3731 [email protected]

Sustainability, Utilities & Engineering Customer Liaison Team Customer Liaison Manager Head of Sustainability, Utilities and Engineering Corinne Ashwell 3840 Phil Hunt 3970 Customer Liaison Officer Energy and Utilities Manager Vacancy Richard Bettle 2104 Communications Co-ordinator Assistant Energy and Utilities Manager Shaun McIntosh 3778 Jeremy Carter 1654 Helpdesk Coordinator Environmental Management System and Waste Claire Gillard 2121 Manager Katherine Middleton 2045 Engagement & Training Officer Vicki Hunter-Lines 2942 Senior Engineering and Infrastructure Manager Oliver Couzens 1264

SERVICES

Administration Senior Estates Project Leads Administration Manager Martin Lovatt 1113 Sharon Weekley 2726 Neil Wilson 1209

Senior Administrators Estates Project Leads Anna Russell (PA to Director of Estates) 2774 Phil Page 2051 Deborah Gibbs (PA to Deputy Director SMT/S&D) Richard Loveland 1116 2933 Clare Cole 3016 Rebecca Plumb (Projects) 2359 Sam Haigh 2004 Kareen Tolson (Projects) 2038 Beth Licence 1418 Amanda Holland (Projects) 2569 Estates Quantity Surveyor Administration Assistants Sue Sewell 3180 Vacancy (SMT Operations) 1533 Holly Leveridge (Space) 3652 Maintenance Mike Payne (Space) 3652 Maintenance Fault Reporting / Work Requests Nuria Ortega (Facilities) 2660 24-hour cover for emergencies David Weekley (Projects) 2668 Helpdesk: Ext 2121 Bea Millward (Maintenance) 3215 Rebecca Topley (Maintenance) 1115 Head of Maintenance Charlie Dowen 7785

Space Management Deputy Head of Maintenance Email: [email protected] Shaun Palmer 3841

Head of Design and Space Management Assistant Maintenance Managers Rachel Brown 07554 439623 Laurence Jerromes (Contracts) 1878 Vacancy (Labour) Space Planning Co-ordinator Mark Pummell (Assets & Compliance) 1858 Tammy Allen 2361 Maintenance Team Co-ordinators CAD Technician Neil Irons (Accommodation) 2611 Graham Wales 1031 Kevin Duffin (Academic East) 2762 Jezz Seville (Academic West) 1112 Post and Portering Shawn Curson (Central Plant & Infrastructure) (Ext 2080) Mobile: 07747 460630 Email: [email protected] Dan Goldsmith 3800 Post & Portering Manager Paul Woods (Stores) 2039 Andrew Brinded 2082 Building Fabric Manager Lost Property Mark Provis 2211 (Located in The Lodge - Ext 2352) Email: [email protected] Asbestos Manager Simon Corke 1114 Chris Brett 2052 Projects Stores 2039

Head of Programme, Projects & Development Finance Rebecca Samworth 7935 Estates Finance Manager Head of Project Management Officer Mark Thompson 2609 Andrew Burbidge 3640 Senior Finance Officer Estates Negotiator Wendy Fox 2675 John Wilson Mobile: 07889 279629 Senior Finance Administrator (Capital Projects) Lauren Rees 1030 36

SERVICES

Mobile: 07747 476305 Finance Assistant EFRY, Queens, JSC, MED, SCVA, LSB, Colney Pavilion Thomas Beare 3750 John Sharp 2360 Mobile: 07500 814058 Administration Assistant Glynis Watling 2046 Sciences, Climate Research Unit, BIO, BMRC, CAP, ITCS Purchasing Assistant Andrew Bushell 2359 Stuart Perrins 3495 Mobile: 07767 655247

Business Systems Manager Enterprise Centre, Earlham Hall, Blackdale,LSB , Miguel Rios 1637 Thomas Paine, ARTS Luiginio Velez 1492 Business Systems Technician Mobile: 07881 264495 Lindsay Lane 1456 Congregation Hall, Drama, Registry, BIOMASS, Health, Safety & Risk Manager Accommodation, Multifaith Centre, Street & Dave Brown 2650 Square buildings ( Careers, Laundrette, Music Centre, DOS, Print Room, DEV Farm), Library, Campus Services Lecture Theatres, Union House, Council Chamber General Enquires: Ext 2352 (Responsible for all calls made to 2121 after 16:00 Joanne Woodrow 1306 hrs) Mobile: 07500 814050 Email: [email protected] ZICER, Estates, Hubert Lamb Building, Nursery, (staffed 365 days per year, 24 hrs a day) Restaurant, Library Luis Guimaraes 2359 Business Resilience Manager Mobile : 07764 162717 Christine Beveridge 2050 Kett House, Brown House, Orwell House, Wolfson Head of Security Operations House, Victory House, Britten House, Chrome Court Martin Leeder 3799 Sharon Rudd 2140 Mobile: 07747 568139 Campus Services Events Advisor Ann Tattam 1604 The Village Allan Moore 3979 Emergencies only 2222 Mobile: 07747 756153

Cleaning & Grounds Barton House, Hickling House, Paston House Donna Reynolds 7660 Head of Cleaning & Grounds Mobile: 07825 676870 Ian Pickett 2112 Nelson Court, Colman House, Broadview Lodge, Quality & Compliance Manager WoodHall Debbie Cook 2634 Sandra Bron 3071 Mobile: 07775 597375 Mobile: 07771 775032 Landscape Manager Tom Everett 2036 Constable Terrace, Norfolk Terrace, Suffolk Mobile: 07765 073909 Terrace, Suffolk Walk Rachel Beckett 3072 Grounds Maintenance Co-ordinator Mobile: 07717 356100 Neil Gosling 1098 Mobile: 07768 501561 Cleaning Services Managers Tom Bohan (Academic) 7660 Mobile: 07747 006847 Lynn Edwards (Residences) 2363 37

SERVICES

FINANCE, PLANNING & GOVERNANCE Reuben Thompson 2613 (FPG) Elaine Osbourne 2273 Centrum Building Nicola Mainwaring 2473

General enquiries: ext 2767 Accounts Receivable (Registry Building Floor 0) Manager

Shirley Clapton 3781

FPG Accounts Assistants Lynn Kerin 3695 Angela Clover 2686 Caroline Reynolds 2995 Finance Abigail Smith 2685

James McDonald 2209 Director of Finance

Jason Brown 2108 Cashiers Office (Registry Building Floor 0) 3612 Enquiries 2687 PA to Director of Finance Lesley Hanner 1162 Lynne Owen 2767 Leanne Peel 2687

Management Accounting Student Finance and Planning

Head of Management Accounting Manager Gavin Clarke 2101 Peter Courridge 2928 Central Management Accountants Administrator Maxine Newey 3788 Tracy Erskine 1188 Jason Dewhurst 3807 Administrative Assistant Management Accountant Costing & Capital Emma Lisette 2769 Stuart Laws 2113 Systems Accountant Ian Hamshaw 3700 Payroll and Pensions Finance Systems Support Officer Jason Bird 2109 Head of Payroll and Pensions Sophie Chapman 3484 Accounting Technician Faculty Finance Managers (FFM) Caroline Wells 3485 Senior Pension Administrator Helen Latham (FMH) 1008 Duncan Sides 2676 Christopher Penn (HUM) 2684 Senor Payroll and Pension Administrator Peadar Langan 2088 Teresa McCarthy 1211 Barbara Johnson (SSF) 7320 Pension Administrators Melanie Garrod 1081 Michelle Carey 2674 Financial Accounting Senior Payroll Administrator Chris Lynds 2678 Head of Financial Accounting Payroll Project Officer Rhoda Wolf 3780 Matt Horlock 1083 Financial Accountant Payroll Clerks Manuela Moxon 1695 Gary Reynolds 1082 Accounts Assistants (Cashbook) Tracy Irons 3021 Leanne Peel 2683 Nicola Buskell 2677 Matthew Russen 2111 Kerry Powles 3963 Company Accountant Tracy Seville 1080 Lesley Hanner 1162

Accounts Payable Accounts Assistants 38

SERVICES

Procurement Hannah Chilvers 3419 Widening Participation Monitoring and Evaluation Head of Procurement Officer TBA 2194 Charlotte Chapman 2354 Category Manager Management Information Officer (Wellbeing) Claire Woodcroft 2728 TBC TBC Category Manager Business Intelligence Data Assistant Steve Whitehead 2402 Sally Mellows 7917 Category Manager Rob Bloomer 3686 Market Research Procurement Officer Business Intelligence Manager: Market Research Mike Howes 3632 Caroline Botwood 1203 Trainee Procurement Officer Market Research Officer Sonny Gardine 7489 Johanna Hardy 2773 Purchasing Assistant Market Research Assistant Lisa Donaldson 2401 Natalie Cole 1962 Insurance Officer Oliver Whitham 2729 Widening Participation Graduation Office Assistant Head of Planning: Widening Participation Graduation Officer and Business Intelligence Louisa Griffiths 2775 Becky Price 7937 Administrative Assistant Cath Pepper 3204 Business Intelligence Manager: Widening Participation Insight PLANNING Rosie Hannant 2500 Widening Participation Officer Head of Planning James Ferguson 1845 Dr Garrick Fincham 3498 Widening Participation Evaluation Project Officer Senior Administrative Assistant (Support) TBC TBC Rebecca Phillips 3203 Widening Participation Monitoring and Evaluation Officer Projects Charlotte Chapman 2354 Planning Change Manager Market Research Officer Leon Doughty 2484 Johanna Hardy 2773 Senior Administrative Assistant (Project Support) Administrative Assistant Rebecca Phillips 3203 Lucy Mellor 3615 Administrative Assistant Lucy Mellor 3615 Verification, Compliance and Records (incorporating Student Records) Governance Office Senior Administrative Assistant Assistant Head of Planning: Systems and Returns Rebecca Phillips 3203 Stuart Gascoyne 2732

Manager Business Intelligence Travis Bowditch 2927 Administrator Assistant Head of Planning: Widening Participation Elaine Elsey 3242 and Business Intelligence Senior Administrative Assistant Becky Price 7937 TBC 2122 Administrative Assistants Business Intelligence Manager: Data Analysis and Tina Murray 2200 Insight Lucy Mellor 3615 Joseph Jameson 2929 Management Information Officer

SERVICES

Data, Quality and Standards HEALTH CENTRE

Data Quality and Standards Manager See MEDICAL CENTRE, page 44 Ant Griffiths 3052 Systems and Processes Officer Hannah Adcock 2830 HUMAN RESOURCES DIVISION (HRD) Operational Reporting Officer General enquiries and Reception: ext 3034 Greg Dimsey 3871 Email: [email protected] Data Quality Officer HRD Emily Kreetzer 1052 WP Database Officer TBC TBC Senior Administrative Assistant Director of People and Culture TBC 2122 Mrs Helen Wiseman 2123 Human Resources Administrator Mrs Diane Whalen 2733 GRADUATE STUDENTS’ CLUB Administrative Assistant (Human Resources) Miss Sarah Lambert 3034 Common Room Bar 2513 Administrative Assistant Mrs Myra Hendey 3624 GROUNDS SERVICES (EST) Human Resources Systems Assistant See page 34 Mr Matthew Bond 2059 Human Resources Data Assistant DIGNITY & RESPECT IN THE WORKPLACE Miss Sian Williams 3698 Employees wishing to talk to someone in confidence about a dignity and/or respect issue Human Resources Manager (HUM, VCO, STS, UKVI, should contact the Human Resources HERA and LTS) Manager/Senior Human Resources Adviser for Mrs Linda Cole 3582 their Faculty, Division or Department. Senior Human Resources Adviser Mrs Kirsty Webb 3729 General dignity and respect related enquiries can Staff Immigration Compliance Adviser be directed to: Mrs Sam Swinton 2317 Santha Forder, Human Resources Manager on ext. Human Resources Assistants 2936. Mrs Gillian Jaffrey & Mrs Natasha Garforth 3809

A list of HR Managers/Advisers is available at:

https://www.uea.ac.uk/hr/about-hr/organisation- Human Resources Manager (SSF, ARM, Equality, structure SVCA, Development Office)

Mrs Santha Forder 2936 Other information and sources of help are Human Resources Advisers available at: https://portal.uea.ac.uk/csed/staff- Mrs Katie Oliver & Mrs Felicity Close 7542 networks/dignity-and -respect-in-the-workplace Human Resources Assistants

Mr Nathan Everitt 3494 Students should contact the Student Support Miss Lauren Sims 7541 Service Office on ext. 2892.

Human Resources Manager (FMH, ITCS, USS, FPG) Human Resources Managers/Senior Advisers Mrs Alison Clements 2193 Mrs Linda Cole (HUM/ARM) 3582 Human Resources Adviser Mrs Julie Goodridge (FMH/FIN/HR) 2126 Miss Fay Tooke 7543 Mrs Santha Forder (SSF/LTS) 2936 Human Resources Assistant Mrs Alison Clements (Central) 2193 Mrs Julie Wilderoder 2581 Ms Jenny Summers (SCI/REN) 2124 Human Resources Assistant Mrs Alison Boucher (EST) 3046 Mrs Jill Rice 2314 Mrs Kirsty Webb (MAC/SCVA) 3729

SERVICES

Human Resources Manager (SCI, RIN, PGR, CCEN, Corporate Information Services ADAPT, Commercial Services (LIB, PES, CAT, NUR, ACCOM) Assistant CIS Director Ms Jenny Evans 2124 Mr Paul Hooper 1029 Senior Human Resources Adviser (EST, HRD, CSED) Head of Operations Mrs Hazel Childs 3046 Mr Thompson Zulu 1975 Mrs Alison Boucher 3046 Head of Development Human Resources Advisers Mr Ben Petley 3662 Mrs Amy Meyer & Mrs Rachel Rogers 2126 Head of Web Development Mrs Alex Phillips 3458 Mr Alistair Quinn 7334 Human Resources Assistants SITS Enquiries Mrs Karen O'Brien 2734 SIS Application Support Advisor Miss Lauren Sims 7541 Mrs Joanne Champeney 1707 IT Project Managers Dr Helen McSparron 3576 ITCS Mr Ian Prior 2248 www.uea.ac.uk/is Mr Steve Barnes 7220 General enquiries and office: ext 2365 Ms Vanessa Boon 7253 IT servicedesk: ext 2345 [email protected] IT Business Analysts IT feedback: [email protected] Ms Jessica Lockwood 1706 Helen Roberts 3953 Freedom of Information enquiries: ext 2431/3523 Alice Harvey 7936 [email protected] David Buck 7465 Tony Robinson 7702

Director of IT Mr Mark Barry 2102 ICT Systems Personal Assistant Mrs Jane Baker 2102 ICT Systems Director IT Office Manager Mr Iain Reeman 2926 Mr James Alborough 2365 Head of Systems ITCS Administrative Assistant Mr Jon Woodley 2415 Vacant 2390 Head of Networking Mr Pete Andrews 3804 Head of Research & Specialist Computing IT Mr Jimmy Cross 7223 Data Centre Manager Assistant Director - IT Strategic Planning Mr Dominic Belisario 3207 Architecture and Policy Matt Roach 1916 Faculty IT Support Information Security Manager Mr Philip Ayers 3994 Assistant Director, Faculty IT Support Information Security Analyst Mr Mark Jones 2442 Mr James Hodge 2438 Head of IT Service Management Ms Jo Jennett 1152 Head of Information Compliance and Data Protection Officer Learning spaces Technology Manager Ms Ellen Paterson 2431 Mr Matthew North 7159 Information Compliance Manager IT Business Relationship Manager Mr Dave Palmer 3523 Ms Sheena Macrae 7331 IT Service Desk Manager Information Compliance Specialist Ms Marie Frost 2439 Mr Paul Cutting 1143 Information Compliance Specialist Ms Emma Gedge 7709

SERVICES

CENTRE FOR TECHNOLOGY ENHANCED Office Administrator LEARNING (CTEL) Mrs Gemma Astley 2025 Administrative Assistants Head of Learning Technology Mrs Johanna Hammersley 1844 Alicia McConnell 1250 Mrs Rhian Brooke 7214 Learning Technologists Dr Jakob R. Avgustin 2210 Ms Jo Bruce 3237 Mrs Samantha Greef 2210 Mr Andrew Mee 1541 Mrs Laura Leech (NSC) 7609 Head of Services (Quality) Dr Charlie Williams 7044 Mrs Rachel Paley 7374 Mr Ian Davis 2384 Head of Services (Systems) Mrs Caroline Sauverin 7371 Digital Learning Designer Team Leader Mr Paul Wright 3855 L&T HUB - Arts Building (East UG + PGT) VLE System Administrator Enquiries 7580 Mr Oliver Watkins 2917 [email protected] [email protected]

Print Services Assistant Heads Ms Michele Pavey 2097 Email: [email protected] 2204 Print Services Manager LTS Managers Ms Kate Rogerson 2488 Mrs Heather Reynolds 2517 Ms Lorraine Newark 2157 Mrs Clare Walker 7608 Switchboard Mrs Sally Doe 7791 Dial : 0 Email: [email protected] • Dialling facilities Team Leaders • Changes to handset caller display Mr Chris Tripp 7402 • Voicemail Mr Adam Everett 7112 • Diverts and pick-up groups Mrs Audrey Richardson 7768 • Location updates Mrs Stephanie Klippel 2790 • General enquiries Mrs Patricia Goodwin 3168 Miss Pamela Manning 3520 Switchboard Team Leader Mrs Carole Dean 0/4001 Senior Administrative Assistants Telephonist Mrs Kerry Singleton 2062 Miss Wendy Brown 0/4003 Administrative Assistants Miss Kelly Myhill 2723 IT AND COMPUTING SERVICE (ITCS) Mr Jaymar Tamayo 3680 Miss Kate Meehan 2744 See 41 Ms Jane Alvarez 7604 Miss Lexie Rogers 2516 LEARNING AND TEACHING SERVICES Miss Christina Jeffrey 2592 (LTS) and ACADEMIC PARTNERSHIPS (AP) Ms Helen Clarke 2282 Mr Mark Bailey 2191

Miss Laura Howe 2894

Mrs Doris Pearce 7789

LTS & AP Mr Juha Agren 2364

Miss Paloma Proctor 2098

Mr Ben Pavey 7111

Mr Joshua Sowter 7605 Director of Student and Academic Services Miss Klara Krcova 3924 Dr Andrea Blanchflower 2618 Mrs Sue King 3569

Miss Anwulika Emessiri 2217

Miss Bethan Bishop 3595 42

SERVICES

Miss Krissie Lessiter 2299 Ms Danielle Lefeuvre 1231 Miss Chloe Leggett 2705 Front Desk Supervisor Ms Julie Loughridge 1722 Miss Chloe Kiggins 7556 Mr Michael Mason 7626 Mr Dominic Nozahic 2017 Administrative Assistants (Front Desk) Mrs Emma Ogle 1233 Mr Oliver Pitts 2520 Mrs Julie Penton 7552 Miss Tracy Walby 1843 Mrs Lauren Powles 3881 Miss Lucy Hambley 7562 Ms Suzanne Rickenback 3244 Ms Lisa Parnham 3597 Mrs Rebecca Rios 1230 Ms Rosie Rogers 7613 L&T HUB - Elizabeth Fry Building Mr Malcolm Robertson 2266 Enquiries 7578 Mr Kieran Shakespeare-Ward 2490 [email protected] Mr Peter Thompson 3056 Mrs Faye Thurston 1764 Assistant Heads Sophie Yates 2837 Ms Christina Chan (Mon, Tues, Wed AM) 2626 Mrs Rachel Paley (Wed, Thurs, Fri AM) 2254 Front Desk Supervisor Miss Jean Whiting 2801 Mrs Jennifer Lawrence 3346

LTS Managers Administrative Assistants (Front Desk) Miss Clare Cooper 1531 Frances Caynes 7553 Mrs Louise Firman (Mon, Tues, Wed AM) 3270 Miss Joanna Eames 7550 Miss Karin Goodby 3505 Rachel Hurren 7554 Miss Alexandra Hupton (Wed, Thurs, Fri) 7372 Mr Adam Veale 7555 Mr Alexander Ponka 3262 Mrs Caroline Rose 1700 L&T – Timetabling (Elizabeth Fry Building) Assistant Head Team Leaders Mr Nigel Shed 2388 Miss Louisa Ball 3029 Ms Sarah Browne 3074 Administrative Assistant Ms Alicia Campbell Hemingway 3267 Francesca Coupland 3946 Mr Matt Clark (Wed PM, Thurs, Fri) 2804 Web Administrator Mr James Colley 2016 Ms Samantha Rajasingham 1434 Mrs Kelsey Keeler (Mon, Tues, Wed AM) 7547 Mrs Rosanna Miller (Wed PM, Thurs, Fri) 7547 L&T HUB - Zicer Building Mr Thomas Miller 2381 Enquiries 7581 Ms Sarah Reynolds (Wed PM, Thur, Fri) 3234 [email protected] Mrs Caroline Woolsgrove (Mon, Tues, Wed AM) 2804 Assistant Head Ms Becky Fitt 1157 Administrative Assistants Miss Lindsay Balls 2649 LTS Managers Mr Neil Bowman 1684 Miss Dawn Goff 7113 Jacqueline Braithwaite 2986 Mrs Robbie Meehan 3083 Miss Kate Brown 2031 Mr Tim Greene 3217 Adele Bull 1502 Mrs Julia Jones 3528 Mr Nathan Byram 2979 Mrs Sally Barber 3579 Ms Lisa Clarke 1862 Mr Alex Dean 7551 Team Leaders Miss Lucy Dye 2234 Ms Sarah Young 3349 Mrs Tracy Elley 7552 Mrs Miroslava Beasley 3349 Mr Che Harrington 1614 Ms Clare Cooper 2756 Mr Robert Hebblethwaite 7613 Mr Jeff Davison 7557 Ms Silke Hunter 7061 Mr Richard Sapiano 3159 Miss Louise Land 2597 Ms Louise Davison 2896 Mr Dale Larwood 7627 Ms Katie Vaughan 7063 43

SERVICES

Ms Olivia Loukes 1481 Mr Andrew Miller 7373 Miss Sue Dolby (Placements) 7060 Ms Sonia Moppett 1718 Senior Administrative Assistant Miss Amy Leach 3616 Administrative Assistants Administrative Assistants Ms Nina Coe 2087 Miss Ruth Kemp 2821 Ms Steph Greenacre 3721 Mrs Julie Winner 3271 Mr Isaac Mace-Tessler 1643 Mrs Samantha Sims 7114 Academic Partnerships Ms Catherine Spencer 1911 Enquiries 3206 Ms Rachel Essinger 2071 [email protected] Mrs Christine Halliday 1717 Mr Kristopher Harper 2144 Head of Academic Partnerships Miss Erin Rawcliffe 3691 Mr Gavin Tash 2205 Ms Jess Kerry 7118 Ms Julie Burgess 7558 Assistant Head of Academic Partnerships Mr Daniel Gathergood 2567 Mrs Hannah Jackson 1603 Mr Dane Boyle-Smith 1117 Mr Lewis Wright 7011 Partnerships Managers Ms Ellie Edwards 2383 Miss Alexandra Frusher 1639 Miss Sarah Methold 3497 Ms Antonia Marsh 2776 Ms Claire Upton 1476 Mr Steven Monsey 2672 Mr David Gurney 1476 Mrs Gillian Rogers 1640 Partnerships Coordinators Mr Harry Barnett-Hall 7559 Miss Llse King 3206 Mr James Cawkwell 3515 Mrs Madeleine le Grice 7190 Ms Nicola Shearing 1551 Ms Joanna Donelly 1555 Degree Apprenticeships Team Mrs Julie Reynolds 3348 Degree Apprenticeships Manager Mrs Lesley Halls 7487 Ms Sharon Davies 1484 Miss Elizabeth Poole 7549 Mrs Louise Davison 2896 Apprenticeships Operations Manager Ms Melanie Clifford 3310 Ms Kerry McConnell 3042 Ms Megan Murray 7972 Mr James Davey 7770 Apprenticeships Coordinator Mr Liam Parker 7611 Ms Sarah Rix 1154 Ms Emma Coulson 3348 Apprenticeships Administrative Assistant Front Desk Supervisor Ms Danny Wilson 7971 Mrs Jennifer Lawrence 7607 The Library Administrative Assistants (Front Desk) www.uea.ac.uk/is Ms Nicola Ward 7606 General enquiries and office: ext 2425 Miss Clare Shortman 7566 Fax: 01603 591010 Mr Dylan Brook Davies 7548 Library helpdesk: ext 2993 [email protected]

L&T Assessments and Quality Office Library feedback: [email protected] Enquiries 2757 Archives and Special Collections: ext 3491 [email protected] [email protected]

Assistant Head Miss Jean Whiting 2801

Manager Library Miss Lisa Marie Atthowe 2315 Library Director Mr Nicholas Lewis 2382 Team Leader 44

SERVICES

Mrs Jessica Daly 3219 Office Manager Ms Rachael Murphy 2425 User Services Team Leader Administrative Assistant Ms Zoe Cross 1165 Mrs Sandra Harley 2407 Ms Abigail Chaney 2414 Miss Catherine Mitchell 2414 Library Academic Services Head of Academic Liaison NAM Library, King’s Lynn Ms Jane Helgesen 2221 Mrs Alison Castleton 01553 613959

Academic Engagement Librarians Mr Grant Young (HUM) 2426 LOST PROPERTY (EST) Miss Kate Squire (SSF) 1712 Dr Elizabeth Clarke (SCI) 1249 See page 35 Ms Rachel Henderson (SCI) 2428 Mr Matthew Smith (FMH) 2412 MEDICAL CENTRE Mrs Lucy Fleming (Education) 3518 General enquiries Ms Joanna Brookes 2430 Main Reception: (01603) 251600 (Library skills & online training) Secretaries: (01603)251601 Anne Lawrence Fax: 01603 506579 UMS (International Development, PPL & Space E-mail: [email protected] UMS Management) Website: www.umsuea.co.uk

E-Services team When the medical centre is closed, phone 111 E-Services Manager (NHS 111) for out-of-hours information. Ms Allison Carroll 2411 Doctors E-Services team leader Dr Louise Francis 251600 Mrs Victoria Hay 3472 Dr Angela Gillibrand Dr Matt Green Systems Librarian Dr Claire Hughes Mr Alan Exelby 2432 Dr Henry Jones Dr Helen Tabberer Digital Services Librarian Dr Charlotte Turner Ms Alison Dyer 2409 Dr Roger Timms Dr Julie Harris Reading Lists Administrator Dr Serge A Engamba Mr Robin Farndon 3831 Dr Jamie Crawford Dr Adilya Rahim Collections Team Head of Resources Business Manager Mr Edmund Chamberlain 2429 Christina Fielding 251625

Collections Team Leader Operations Manager Mr Christopher White 2413 Karen Holland 251628

User Services IT Coordinator Oliver Tyrrell 251623 Head of User Services Mrs Heather Wells 3440 Staff Administrator Zoë Barr 251616 Library User Services Manager Mrs Catherine Breame 3507 Computer Operator Jake Tiddy 251600 Assistant User Services Manager Megan Winpenny Mrs Ruth Collins 2420 Sarah Chandler Mr Rob Mitchell 7490 45

SERVICES

Medical Secretaries Deputy Manager Rebecca Cates 251601 Miss Angela Cooper 2884 Sally Richardson Julia Brice Secretary Anne Dogett Mrs Debbie Smith 2884 Lisa Tombling Sarah Holmes-Smith Receptionist Ms Tina Hurn 2884 Receptionists Katie Still 251600 Sharon Clark POSTGRADUATE RESEARCH (PGR) Courtney Clayton General enquiries: 01603 591709 Marianne Hilliard General Emails: Jake Tiddy [email protected] Graduate Schools: Nursing Staff [email protected] Michaela Dearlove 251600 [email protected] Lynda Greenwood [email protected] Sara Read [email protected] PGR Helen Atkinson [email protected] Vanja Briggs Professional Doctorates: Victoria Astley [email protected] [email protected] Health Care Assistant [email protected] Paula Winter 251600 Doctoral Training Partnerships and Centres [email protected] Occupational Health [email protected] Main Reception 592174 [email protected] Internal ext. 2174 [email protected] Email: [email protected] [email protected] Website: www.umsoccupationalhealth.co.uk

Occupational Health Physicians Postgraduate Research Service Dr Matt Green 2174 Head of Postgraduate Research Service Dr Clare Shephard Dr Vivien Easson 1835

Occupational Health Advisors PA to Head of Postgraduate Research Service Rachel Doktor 2174 Mrs Nicky Bastian 2202

Business Manager PGR Admissions Enquiries (all Schools) Christina Fielding 251625 Miss Rebecca Scott 1709

Occupational Health Administrator Doctoral Training and Quality Manager Mary Mooney 2174 Ms Melanie Steele 3870 Amy Metcalf Occupational Health Admin Assistants Quality and Information Team Millicent Baker-Lynch 2174 Mr Robin Braysher (Coordinator) 2856 Laura Harriman Mr Paul Vazquez 2164 Doctoral Training Partnerships: NURSERY (HRD) ARIES, EnvEast, NEXUSS General enquiries and office: ext. 2884 Dr Alice Brewer (Officer) 3947 Email: [email protected] Ms Alison Henry 3558

Doctoral Training Partnerships: Manager CHASE, SeNSS, AgriFoRwArdS Mrs Anne Meyer 2884 Mr David Craythorne (Officer) 1453 Mrs Mavis Foster-Nyarko 2214 46

SERVICES

PGR Partnerships Manager Dr Audrey Heppleston 3160 Director of Sport and Commercial Services Research Degrees Manager Phil Steele 2399 Mrs Tracey Oak 1800 Personal Assistant to Director of Sport and SSF Faculty Team Commercial Services Mr Philip Hearsey (Officer) 3637 Rachael Evans 1133 Miss Gilly Potter 7231 Miss Nicola Howlett 3923 Head of Sport Operations Ben Price 3566 HUM Faculty Team Revd Lyn Marsh (Officer) 3040 Head of Sport & Physical Activity Development Miss Clare Thornett 3771 Adam Garford 3645 Ms Ann Nicholls 2546 Department Managers SCI Faculty Team Quality & Health and Safety Manager Mrs Sonia Fagan (Officer) 2544 Hannah Gook 2380 Miss Michelle Lane 2625 Aquatics Manager Mrs Catherine Taylor 3002 Matthew Critchfield 3384 Miss Sophie Rix 1705 Fitness Iain Kermode 3655 FMH Faculty Team Dryside Mr Bill Daniels (Officer) 7932 Beth Swallow 3382 Miss Melissa Haggar 7934 Customer Relations Manager Ms Antonella Foglia 7933 Rebecca Harrison 3482 Catering Assistant Manager Professional Doctorates Team Michelle Turner 3862 Mrs Fiona Gibbons (Officer) 2308 Administration & Finance Manager Miss Kate Patterson 3076 Jennifer Bettinson 3779 Mr Tim Barker 3153 Student Sport Operations Mrs Helen Bainbridge 3153 James Raywood 7242 Ms Sharon Hine 1258 Student Performance Sport Sophie Thomas 2301 NBI Graduate Studies Manager Divisional Marketing & Communications Manager Dr Kate Conway 01603 450772 Alice Ladbrooke 3048 Marketing and Communications administrator Doctoral Training Partnerships: TBC TBC Norwich Research Park Biosciences, MRC DART Senior Events coordinator Mrs Dawn Turnbull (Officer) 01603 450648 Kerri Duncan 3403 Dr Sarah Eglington (Placements) 01603 450774 Conferences and Parties coordinator Mrs Michelle Eastman 01603 450777 Louise Hebron 2814 Events administrator NBI Graduate School Office James Atkins 3403 Mr Mark Meehan (Coordinator) 01603 450768 PROgress Mrs Joanna Blackman 01603 450646 Rebecca Tuff 3170 Clerical Assistant 01603 450769 PGR Officer (Courage Wellbeing Project) Ms Katharine Trott 2160 PLANNING (FPG)

See page 38

PHYSICAL EDUCATION AND SPORT (PES) POST AND PORTERING (EST) General enquiries and office: ext 2937 Email: [email protected] See page 47 Bookings/Reception: ext 2398 PES 47

SERVICES

PRESS AND PUBLIC RELATIONS OFFICE (ARM) Ian Tebble 1279 Kenny Lang 3394 See page 30Error! Bookmark not defined. Beth Sowersby 3112 (Communications and Media Relations) Administrator Alicia Rodriguez 7923 PROCUREMENT/PURCHASING OFFICE (FPG) Communication, Marketing and Events Officers See page 38 Katie Wyatt-Hupton 3443 Safiya Waley 3368 Communications, Marketing and Events Intern RESEARCH AND INNOVATION SERVICES Sophie Enever 7761 (RIN) Intellectual Property Managers Joita Dey 1576 General enquiries: ext 1574 Vacancy 1575 Intellectual Property Officer Caroline Middleton ext 1574 [email protected] RIN Alison Northwood 1810 Faye Outram 1248 Email: [email protected] Intellectual Property Administrator Kate Bilclough 3475 Madeleine Copley 7197 Director of Research and Innovation Division Helen Lewis 3307 Consultancy Manager Sue Johnson 1578 Executive Officer Consultancy Officer Alison Cooper 1599 Matt Hume 1489 Consultancy Co-ordinator Personal Assistant to Director of Innovation Katherine Humphries 1610 Division Jackie Wright 7671 Contracts Manager Tracy Moulton 1482 Head of Innovation Contracts Officer Jon Carter 1577 Polly Harrison 7948

Head of Research Research Integrity Manager Julia Sheldrake 3949 Helen Brownlee 3435

Relationships Managers Research Managers Chris Blincoe (Digital, Heritage and Creative) 3445 Sarah Ruthven (FMH) 1486 07785456604 Emma King (SSF and HUM) 1598 Richard Clarke (Healthcare and Social Sciences) Cassy Spearing (SCI) 7483 3178 07917163482 Research Information Manager Anna Douglas Jaqui Farrar 2710 (Business, Financial and Legal Services) 2076 EU Funding Manager Colette Matthewman (Marine, Agriculture Ian Beggs 3399 & Environmental Sciences) EU Administrator 1569 Kate Wood 7924 Paul Tabern (Engineering) 1488 International Funding Manager Karen Smith (Medical and Life Sciences) 3147 Ane Sesma 3160 Relationship Administrator International Administrator Sue Coleman 3390 Megan King 7333 Sam West 7670 EIRA Open Access and Research Data Officer Operations Manager Anna Collins 1807 Stephen Knock 1569 Open Access Administrator Fellows Georgia Kalamida 1077 48

SERVICES

Research Impact Officer Research Administrators Claire Gallant 3189 Benjamin Annis 1726 Research Impact Co-ordinator Isobel Appleton 7074 Claire Bushell 7290 Vikki Coe 1720 Joanne Godwin 7291 Emma Eden 1808 Impact Administrator Laura Glibbery 7208 Philippa Stebbing 2303 Erin Harman 1478 Katy Watkins 7305 Sara Jones (temp) 7197 James Epps 7303 Jonathan Micklewright 1663 Paramita Muljono 7302 Jayne Riley 1579 Jamie Trindall 1490 Innovation Funding Team Manager Joshua Ludkin 7672 Saffron Myhill- Hunt 7248 Senior Research Administrator Investment Analyst Natasha McGowan 7307 Samantha Burton 7342 Martijn Muntingh 7184 REF Administrator Rob Smith 7183 Constance Croot 7313

Investment Team Coordinator Systems & Management Information Co- Emma Muntingh 1177 Ordinator John Stewart-Rayner 1809 Innovation Funding Adminstrator Sarah Green 2548 Administrative Assistants Jo Holland 2548 Ann Bedingfeld 1480 Victoria Hamilton 2601 Enterprise Centre Commercial Services Team Tracey Hobbs 3235 Manager Caroline Middleton 1574 Fearn Ainsworth 7343 Tenancy & Business Development Manager FINANCE Angela MacDonald 1379 Research Finance Officer Finance Officer Shirley Brackenridge 1703 Marisse Slack 1497 Commercial Services Co-Ordinator Management Information Officer Becky Roe 1049 Nicholas Hindley 3593 Events Co-Ordinator Kath Mortimer 3593 Julia O’Rourke 1765 Receptionists Research Finance Administrators Tom Levy 1366 Steph Byng 2127 Rebecca Lawlor 1366 Helen Finn 1078 Rhian Hunter 1550 Impact and Innovation Finance Administrator Vicki Larwood 7328 Lisa Osborne 7669 Colin McDermott 3749 Faye Moloney 1077 Project Officers Chris Orr 1570 Danelle Breach 3688 Paulina Steliga 1573 Basia Brown 3713 Hannah Chroston 1566 Deborah Clemitshaw (maternity cover) 1191 Julie Frith (maternity cover) 2809 Graham Horne (HSC) 1477 Graham Horne (HUM/SSF) 1477/2851 REGISTRY SERVICES (REG) Maya Kumar 2994 General enquiries: ext 2223 Fax: 01603 592423 Mercedes Mills 1721 Jason Rust 1479 REG JonSpink 1483 49

SERVICES

Post Office Senior Assistant Registrar VCO Jo Pilgrim/Jonathan Freezer 01603 457776 Ms Lisa Williams 2229 Waterstones Bookshop Registry Services Coordinator E-mail uea.waterstones.co.uk Mrs Sarah Simpson 2731 Manager Margaret Janes 2497 & 01603 453625 General Office Mr James Beggs 3694 SPORTSPARK (PES) General enquiries and office: Mrs Jane Rumball Registry Reception ext 3779 Mrs Katharine Day/Mrs Joanne Murphy 2223 Fax 01603 593779 2730 Email: [email protected] Bookings/Reception: ext 2398 PES RESIDENT TUTORS

See SENIOR RESIDENTS, page 29 Reception 2398

Heads of Dept. SAFETY SERVICES (USS) Quality/Health & Safety 2380 General enquiries and office: General enquiries Aquatics 3384 Kathy Brandish ext. 2763 Fitness 3655 Dryside 3382 USS Conference & Catering 3862 Customer Relations 3482

Director Duty Manager 3863 Mr Paul Donson 2199 Marcoms Co-ordinator 3048 Administrator Conference Co-ordinator 2814 Mrs Kathy Brandish 2763 Events Co-ordinator 3403

Deputy Director STAFF ASSOCIATION Mrs Karen Thompson 3945 www.uea.ac.uk

Safety & Radiation Protection Officer Chair Mr Jim Hunter 2107 Miss Sharon Weekley (EST) 2726 [email protected] Fire Safety Officer Mr Mark Farley 3608 Secretary Mrs Diane Whalen (HRD) 2733 Training & Safety Officer [email protected] Mr Simon Walklate 3577 Treasurer Safety & Radiation Protection Technician Mrs Julia Jones (LTS) 3528 Ms Amy Lyall 2241 [email protected]

SECURITY SERVICE (EST) Membership Secretary Mrs Beverley Youngman (HUM) 2451 See page 36 [email protected]

SHOPS ON CAMPUS STAFF AND EDUCATIONAL DEVELOPMENT, CENTRE FOR (CSED) The Shop 2877 General Enquiries, Leadership & Management Manager enquiries, and PA to Head of CSED Wendy Storey 2670 Kate Faire, ext 3039

SERVICES

Email: [email protected] STUDENT SERVICES (STS) General enquiries and office: ext 2761 IT Course and marketing enquiriesCSED Fax: 01603 591427 Jude Smith, ext 3849 Email: [email protected] Email: [email protected] STS

Academic Practice and PPD enquiries Tim York, ext 2215 Senior Management Team Email: [email protected] Director of Student Services Dr Jon Sharp 2905 MA-HEP enquiries Georgina Joss, ext 2958 Head of Student Services (Life & Learning) Email : [email protected] Ms Jane Amos 3701/7716

Research enquiries Head of Student Services (Wellbeing) Abby Simpson, ext 3269 Miss Claire Pratt 3774 Email : [email protected] PA to the Senior Management Team Leadership & Management and PPD enquires Miss Claire Kreetzer 2892 Michelle Jones, ext 3191 Email : [email protected] Student and Academic Services Manager Paul Hartzler 2281

Head of CSED Courage Project Manager Ms Amanda Giles 3699 Dr Benjamin Marshall 1311

Course Director – MA-HEP & Senior Staff General Advisory Team Development Officer (Academic Practice) Assistant Head of Life & Learning (Student Life) Dr Stephanie Aspin 1491 VACANT TBC

Lecturers in Academic Practice Student Life Manager (Advice and Guidance) Ms Florence Dujardin 3931 Diana Keyzor 3730 Dr Phil Long 2404 Dr Rebecca Thomas 1022 Senior Student Life Adviser (International & Dr Pablo Dalby 3777 Systems) Miss Francesca Mackenzie 7939 Senior Staff Development Officer (Personal & Professional Development) Senior Student Life Adviser (Administration) Ms Gurpeet Gill 2951 Mrs Jill Brown 2491

Staff Development Officers (Personal & Senior Student Life Adviser (Community & Professional Development) Complaints) Mr Alex Dawson 2393 Miss Kathryn Redfern 3271 Mr Pip Cartwright 3223 Ms Sally Gregory 1822 Assistant Wardens (out of hours) via Security 2352

Staff Development Officer (Research Staff) Student Life Advisers (International) Dr Lisa Worrall 1024 International Student Adviser Mrs Susan Peters Corbett 2901 Course Co-ordinators Ms Ruby Coleman tbc Ms Jude Smith 3849 Ms Michelle Jones 3191 Student Life Advisers (Finance) Tim York 2215 Student Finance Advisers Ms Abby Simpson 3269 Miss Janise Narayan 3290 Ms Georgina Joss 2958 Mrs Kerry Menzies 1702 Mrs Carole Timm 3184

SERVICES

Mr Jonnie Sellex 7719 Embedded Team Embedded Team Manager Learning Enhancement Team Vacant tbc Assistant Head of Life & Learning (Learning Enhancement) Wellbeing Advisers Dr Jeremy Schildt 1836 Yin Leung 2656 Darrell Yaxley tbc Learning Enhancement Tutors Alison Briton-Hill tbc Mr Chris Bishop 3381 Dr Gordon Collins 3720 Wellbeing Training Manager Dr Luciana Davila-Smith 3796 Jumara Begum 2904 Mrs Zoe Jones 1312 Mrs Lisa Phillips 3720 Counselling Team Miss Athina Thoma 3720 Assistant Head of Wellbeing (Talking Therapies) Holly Brown tbc Mr Chris Haylock 2878 Kajsa Berg 7730 Phillip Roberts 7731 Student Counsellors Ms Miriam Crasnow 2651 Specific Learning Difficulties Tutors Mrs Gerry Theobald 2651 Mr Calvin Hoy 1877 Ms Jenny White 2904 Dr Simon Andrews 3826 Giuditta Gardner 7775 Heidi Gilhooly 2188 Specific Learning Difficulties Adviser Mark Clamp 2258 Mr Jonnie Sellex 7719 Staff Counsellors Peer Assistant Learning Team (PAL): Dr Tanya Augustine 3757 Learning Enhancement Tutor (Widening Ms Sarah Robinson 2258 Participation) Cathy Nottingham 2358 Mr Pablo Dalby 3238 Mrs Zoe Jones 1312 CBT Team Psychological Wellbeing Practitioners Learning Enhancement Tutor Miss Gaby Cason 2904 Emma Watkinson-Aspinall 3238 Miss Danielle Rolfe 3451 Zoe Poysden 7714 Wellbeing Team Assistant Head of Wellbeing (Advice & Guidance) CBT Practitioners Mr Jock Downie 3108 Dr Nick Rout 7774 Mrs Jessica Davies Senior Wellbeing Advisers Ali Argo 7715 Miss Claire Proudlove 2372 Samantha Phillippo 7711 Professional Services Team Student Life Manager (Processes and Systems) Wellbeing Advisers (Disability) Mrs Sarah Green 7776 Annabel Allison (Disability) 2037 Mrs Emma Ainger-McKillop (Disability) 3693 Senior Administrator Mrs Lydia Blake (Disability) 2948 Mr Andrew White 3271 Mr Liam Davison (Disability) 7938 Administrative Assistants Wellbeing Advisers (Mental Health) Claire Barker 7713 Ms Jo Appleton (Mental Health) 3693 Mr Tom Carding 2890 Heather Connolly (Mental health) tbc Harriet Crooks 7987 Peter Cropley (Mental Health) tbc Mr Leigh Flaherty 2492 Alice Davis (Mental Health) 7712 Mr Nick Flower 2316 Mrs Becky Irwing (Mental Health) 2930 Kate Hesketh 7288 Jack Santy (Mental health) tbc Molly Thornton (Mental health) tbc Mrs Sarah Hartzler 3833 Mr Toby Holmes 7288 52

SERVICES

Mr Alex Jordan 2651 Health & Safety Anushka Leslie 2891 Mr James Goillau 2946 Mr James Riches 7545 Equalities Officer Ms Carole Timm 3833 Mr Trevor Bellward n/a Mrs Angela Younger 2890 Pensions Officer Mr Bertrand Leze 3397 Receptionists Learning Officer Miss Georgia Sartin 7973 Mr Paul Unwin 1468 Miss Hannah Wicklund 2761 Social Media Officer Miss Abbie Clements 3676 Mr Tom Elden 2883 Miss Victoria Rawlins 7773 UNITE SCHOOL REPS MAINT DENTAL SERVICE Mr Stewart Thompson n/a MED Dental Surgeons Mr James Goillau 2946 Mrs Wendy Scarle 2173 ITCS Dr Ruth Phomane 2173 Mr Roy Carter 2973 Dr Reza Khosravi 2173 UCU Dental Manager Branch Officers Mrs Alison Herridge 3660 Chair Dental Nurse/Receptionists Benjamin Jones 2791 Miss Natasha Whittle 2173 Vice Chair Mrs Charlotte Gilbert 2173 Mark Hobbs 2795 Miss Kerry King 2173 Secretary Miss Rebekka Britcher 2173 Mark Walmsley 7779 Treasurer Pierre Bocquillon 3716 DISCIPLINARY OFFICER (DISP.OFF) Membership Secretary Jo Drugan 1974 Student Disciplinary Officer Anti Casualisation Officer Mrs Emma Sutton 7027 Michael Kyriacou 7906 Equality Officer THE LIBRARY (LIB) Susan Sayce 1286 Environmental Officer See page 44 Helen Pallett 1038 Branch Office Administrator TRADES UNIONS (TU) Rachel Henderson 2652 Committee Members UNISON Amanda Williams 1816 Branch Secretary Georgia Walker Churchman 3878 Amanda Chenery-Howes 07565 170254 Georgia Philip 3365 UNITE COMMITTEE Lewis Spurgin 2947 Chair Valeria Vinogradova n/a Mr Jimmy Cross 7223 Branch Secretary Mr Colin Jenkinson 3504 Treasurer Mr Stuart Rix 2236 UNION OF UEA STUDENTS Vice Chair General enquiries Mr James Goillau 2946 01603 593272 Membership Secretary STU Mr Stewart Thompson n/a Health & Safety & Environmental Officer Student Officers Mr Stewart Thompson n/a 53

SERVICES

Post Graduate Education Officer Postgraduate Research Mental Health Co- Martin Marko 3272 ordinator Undergraduate Education Officer Bryony Porter 3272 Callum Perry 2504 Nightline 01603 503504 Activities & Opportunities Officer Alicia Perez 1187 Student Groups Administrator Campaigns& Democracy Officer Eleanor Martin 3272 Sophie Atherton 3880 Marketing and Business Development Welfare, Community & Diversity Officer Marketing Co-ordinator Amelia Trew 3272 Jonathan Murray 3982

CEO Entertainments: Toby Cunningham 3461 Sales and Marketing Manager Democracy and Governance Co-ordinator Zoe Phillips 2515 Tony Moore 2181 Venues Operations Manager Gavin Hudson 3278 Operations Box Office Head of Student Opportunities Jake Wilson 01603 592504 Alun Minifey 3272 Student Operations and Events Manger The Waterfront Victoria Cook 3272 Venue Manager Office Manager Chelie Lear 01603 632717 Angie Bunting 3461 Fax 01603 615463 HR Co-ordinator E-mail: [email protected] Emily Ketteridge Bars: Payroll Administrator Bars Manager Millie Smith 3464 Carl Wright 3278 Graduate Centre Manager Student Media: Sara Claxton 2513/2514 Concrete/UEA:TV/Livewire 3466 Unio Student Support Services: Cheryl Hall 2479 Head of Advice Coffee Shop Manager Lucy Aspey 2593 Shane Blake 2479 The Pub 2481 Home Run letting Coordinator Natalie Beales 2505 Finance Head of Finance Advice Workers Mr Tim Cave 2509 Jo Plumstead 3838 Deputy Head of Finance Carl Portman 3462 Shirley Reade 3814 Mike Hill 7254 Purchase/Sales Ledger Administrator Advice Centre Reception 3463 Kim Limbu 3272 Assistant Accountant Head of Student Voice, Education & Equality Sarah Munday 1186 Jo Caulfield 3679 Student Voice, Education & Equality Esin D’Emery 3272 SHOPS ON CAMPUS Liberation, Equality & Diversity Co-ordinator Jen Bello 3272 The Shop: 2877 Student Engagement Co-ordinator Manager (Representation) Kerry Searle 3240 Lindsay Westgarth 3272 Postgraduate Engagement Co-ordinator Post Office: Josh Melling 3272 Jo Pilgrim/Jonathan Freezer 01603 457776 54

SERVICES

Daniel Crouch 7276

SWITCHBOARD (ITCS) Development Manager Mrs Katie Pountain 3824 See page 42 Development Manager Mrs Gaynor Egan TBC VICE-CHANCELLOR’S OFFICE General enquiries: ext 3821 Development Manager – Trusts & Foundations E-mail: [email protected] Anna Hunt 7275 VCO Campaigns Manager Vice-Chancellor Ms Jenny West 1391 Prof David Richardson 2206 Campaigns Communications Executive Personal Assistant Miss Sophie Hall 7576 Katie Phillips 2206 Events & Engagement Officer Assistant Registrar Ms Jade Newbold 7746 Lisa Williams 2229 Scholarships Administrator Deputy Vice-Chancellor and Miss Holly Chatburn 3930 Pro-Vice-Chancellor (Academic Affairs) Prof Neil Ward 2224 Regular Giving Officer PA Miss Rosanna Tarleton 1005 Maria Fox 2224 Head of Data & Insight Pro-Vice Chancellor (Research & Innovation) Mr Robert Chetwood 3249 Prof Fiona Lettice 2735 PA & Events Support Prospect Research Officer Natasha Lacey 2735 Miss Laura Bonnington 3776

PA Finance & Data Analyst Jennifer Jones 3821 Mr Darren Henderson 7473

DEVELOPMENT AND CAMPAIGNS OFFICE CHIEF OFFICERS (VCO) (DAC) – ARTS 3.02 Chief Operating Officer Director of Development Ms Jenny Baxter 2771 Mr David Ellis 1168 PA PA to Director & Office Administrator Maria Fox 2224 Mrs Paula Joannou 2945 Senior Development Manager Chief Resource Officer & University Secretary Mrs Georgette Ward 7574 Mr Ian Callaghan 2771

Senior Development Manager – Trusts & PA Foundations Jessica Pointer/TBC (job-share) 2771 Miss Laura-Jane Ryves 2752 Senior Development Manager Ms Dianne Rowe 7575

Development and Legacy Manager Mrs Joyce Griffin 2114

Development Manager

AFFILIATED INSTITUTES AND ACCREDITED COLLEGES

Department of Medical Physics and Bioengineering Affiliated Institutes Norfolk and Norwich University Hospitals Colney Lane The British Trust for Ornithology Norwich NR4 7UY The Nunnery Tel: Norwich (01603) 286286 Thetford, IP24 2PU Tel: Thetford (01842) 750050 The Microbiology Department Norfolk and Norwich University Hospitals Broom’s Barn Research Station Bowthorpe Road Higham Norwich NR2 3TX Bury St Edmunds Tel: Norwich (01603) 611816 Suffolk IP28 6NP Tel: Bury St Edmunds (01284) 812200 Norfolk and Norwich Institute for Medical Education Centre for Environment, Fisheries and Aquaculture Science (CEFAS) Norfolk and Norwich University Hospital Pakefield Road Colney Lane Lowestoft Suffolk NR33 0HT Norwich NR4 7UY Tel: Lowestoft (01502) 562244 Tel: Norwich (01603) 286286

Quadrum Institute Bioscience The Sainsbury Institute for the Study of Japanese Norwich Research Park Arts and Cultures Colney Norwich NR4 7UA 64 The Close Tel: Norwich (01603) 255000 Norwich NR1 4DH Tel: Norwich (01603) 597507 John Innes Centre Norwich Research Park The Sainsbury Laboratory Colney Norwich NR4 7UH John Innes Centre Tel: Norwich (01603) 450000 Norwich Research Park Colney Norwich NR4 7UH The Arable Group Tel: Norwich (01603) 450400 Morley Business Centre Deopham Road Morley Accredited Colleges of the University Wymondham NR18 9DB Tel: Wymondham (01953) 713200 Associate Colleges

The National Institute of Agricultural Botany (NIAB) Ms C. Peasgood Huntingdon Road Principal Cambridge CB3 0LE City College Norwich Tel: Cambridge (01223) 342200. Ipswich Road Norwich NR2 2LJ Norfolk and Norwich University Hospitals Tel: Norwich (01603) 773309 Colney Lane Norwich NR4 7UY Ms D. Price Tel: Norwich (01603) 286286 Centre Director INTO University of East Anglia Department of Family Medicine Norwich Research Park Norfolk and Norwich University Hospitals Norwich Colney Lane NR4 7TJ Norwich NR4 7UY Tel : (01603) 591130 Tel: Norwich (01603) 286286 Prof H Langton Vice Chancellor University of Suffolk Waterfront Building

AFFILIATED INSTITUTES AND ACCREDITED COLLEGES

Neptune Quay Ipswich Suffolk IP4 1QJ Tel: Ipswich (01473) 338000

Ms J Townsend Principal Easton & Otley College (Easton Campus) Easton Norwich NR9 5DX Tel: Norwich (01603) 731200

Mr S. Jameson Principal Mountview Academy of Theatre Arts Clarendon Road London NR22 6XF Tel: 020 8881 2201

Ms D Whitmore Brooksby Melton College Asfordby Road Melton Mowbray Leicester LE13 0HJ Tel: 01664 850850

Dr R. Verity The Royal Marsden School Fulham Road London SW3 6JJ Tel: 0207 808 2923

Ms A.O. Donoghue South Essex College Nethermayne Basildon Essex

Ms A. Andreas Colchester Institute Sheepen Road Colchester CO3 3LL Tel: 01206 712000

Dr N. Savvas West Suffolk College Out Risbygate Bury St Edmunds IP33 3RL Tel: 01284 701301

QUICK REFERENCE GUIDE: OPENSTAGE 15 VOIP HANDSET

OPENSTAGE 15 VOIP HANDSET Quick Reference Guide

Answer a Call

Lift handset or press Speaker key

Make a Call

Enter number and select OK (Hands free is automatically activated) Or Lift handset, enter number and select OK

Transfer a Call with Consultation

Whilst active on a call the display shows ‘Consult?’ Press OK to confirm Enter 2nd party’s number and press OK Announce the call to the 2nd party and Replace Handset

To Cancel a Consultation Call

If Busy, No reply or the 2nd party does not wish to accept the call - Select ‘Disconnect and Return’ to reconnect to 1st Party

To Toggle between calls

Select ‘Alternate’. Use repeatedly to toggle between the two parties

To Hold a Call

Select ‘Hold’ Select ‘Reconnect’ to return to the held call

Callbacks

Should the required extension be busy or no answer, select ‘Callback’ NB: This feature is only available if it has been configured on the system

Responding to a Callback

Lift Handset or select ‘Accept’ to activate the Callback Or Select ‘Reject’ to ignore the Callback

Calling back Missed Calls

Calls received whilst you were absent are recorded on the display . The function key also lights up. Press and select ‘CallLog’ ‘Missed’ is displayed Arrow down , to view missed calls Select and confirm the entry you want Select on ‘Dial’

QUICK REFERENCE GUIDE: OPENSTAGE 15 VOIP HANDSET

Programmable Keys

The phone has 8 programmable sensor keys, all of which can be programmed on 2 separate levels. A ‘Shift’ key enables you to switch between the 2 key levels.

Programming a Key

Press and hold the programmable key you want to program until the input field opens. The key illuminates continuously.

Arrow down and press on ‘Normal’ to program the first level Or ‘Shifted’ to program the second level Arrow down and press on ‘Selected Dialling’ from the list Press on ‘Save & Exit’ twice

Programming a Speed Dial Key

Press and hold the programmable key you want to program until the input field opens. The key illuminates continuously.

Arrow down & press on ‘Setting’ under ‘Normal’ or Shifted’ Arrow down to ‘Mode’ & press until it changes to numerical Enter the required destination number Select Select ‘Save & Exit’ twice

Ringer Settings

Several volume settings and melodies can be adjusted through the Service Menu

Press the Menu key Select ‘User’ Select ‘Audio’ Select ‘Settings’ Select desired function (i.e. pattern melody) Adjust using the press OK to store Select ‘Options = Play Ringer’ Select ‘Save & Exit’

ISDX facility codes

Outside Line 9

Transfer R X

Enquiry R X with party on hold Cancel enquiry R * * 1 Reconnect held party R * 1 Hold R * 9 Park R * 6 X Conference R X R * 4 Group pick up * * 3 Pick up * 3 X

System abbrev. dial # 6 + digits

Camp-on busy R # 1

Camp-on ring no reply R # 1

Cancel camp-on # # 1

Save number dialled R # 4

Repeat number dialled # 7

Call diversion # 9 X

Cancel call diversion # # 9

Do not disturb # 5

Cancel – do not disturb # # 5

Operator 0

R = Recall X= Follow with extension number :

EMERGENCY NUMBERS

- Emergency (Security) 2222 - General 2352 - Medical 01603 251600 - Buildings 2121 - Portering Services 2080 - General Enquiries 0

University of East Anglia Norwich Research Park Norwich NR4 7TJ England T: 01603 456161 F: 01603 458553