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Office of Volunteer Resources 5 the Mary C The Honorable William D. Sessoms Jr., Mayor Members of City Council Dear Council Members: I am proud to provide you with our Fiscal Year 2014-2015 Annual Report. The Volunteer Resources program continues to prosper through the dedication of volunteer citizens and city staff. I look forward to presenting this information to City Council December 8, 2015. The exciting results of FY15 are that 17,754 volunteers dedicated 1,261,459 hours in services valued at $29,101,863. This value equates to saving approximately 5.6 cents on each $100 of the Real Estate Tax Rate. If you notice a significant spike or drop in value of service but little change in the number of volunteers and hours served in previous years, this is a reflection of the recent change we made to how we quantify the value of volunteer service. As you remember from a memo to City Council back on May 1, 2015, we chose to align with the Virginia Beach City Public Schools and the Bureau of Labor Statistics hourly service value with the 2015 Department of Labor National Average at $23.07. City volunteerism ensures that vital city services remain intact. These services are part of what makes Virginia Beach a “Community for a Lifetime”. Our Volunteer Program would not be possible without you and City Council’s unwavering support. We could not accomplish our goals without the support of Jim Spore our City Manager, Cindy Curtis our Deputy City Manager, Department Directors and staff who serve as Volunteer Resource Managers. With great respect and love for our City, Jim Parke Director of Volunteer Resources c: James K. Spore, City Manager Cindy Curtis, Deputy City Manager CONTENTS DEDICATION TO JAMES K. SPORE 4 OFFICE OF VOLUNTEER RESOURCES 5 THE MARY C. RUSSO VOLUNTEER RECOGNITION GARDEN 5 CITY OF VIRGINIA BEACH - PROGRAM STATISTICS 2014-2015 6 - 7 AGRICULTURE 8 BUDGET AND MANAGEMENT SERVICES 8 CITY AUDITOR 8 CITY CLERK 9 CITY MANAGER 9 COMMONWEALTH ATTORNEY 9 COMMUNICATIONS AND INFORMATION TECHNOLOGY 10 COURT SERVICes – CourT APPOINTED SPECIAL ADVOCATES 10 CULTURAL AFFAIRS – SANDLER CENTER 10 ECONOMIC DEVELOPMENT - VIRGINIA BEACH READS 11 EMERGENCY COMMUNICATIONS & CITIZEN SERVICES 11 EMERGENCY MEDICAL SERVICES 12 FINANCE 12 Fire – OCEANA VOLUNTEER FIRE DEPARTMENT 13 HISTORY MUSEUMS 13 HOUSING & NEIGHBORHOOD PRESERVATION 13 HUMAN RESOURCES 14 HUMAN SERVICES 14 PARKS AND RECREATION 15 POLICE 15 PUBLIC HEALTH – MEDICAL RESERVE CORPS 16 PUBLIC LIBRARIES 16 PUBLIC UTILITies – PuMP STATION AMBASSADORS 17 PUBLIC WORKS 17 SHERIFF 17 STRATEGIC GROWTH Areas – The RESORT ADVISORY COMMISSION 18 STRATEGIC GROWTH Areas – The 2040 Vision TO ACTION COMMUNITY COALITION 18 VIRGINIA AQUARIUm 18 DEDICATION TO JAMES K. SPORE We would like to dedicate this year’s Office of Volunteer Resources Annual Report to retiring City Manager James K. Spore for his commitment and endless support to the mission of the City’s volunteer program. Founding Volunteer Resources director, Mary Russo, often talked fondly of Mr. Spore’s first day on the job as City Manager. On his first day at work, Mary greeted the new city manager with a hug and insisted the two meet for lunch that day to discuss volunteers. Since that time, Mr. Spore has helped bring awareness of the tremendous value of volunteer service in city government. We are so appreciative of Mr. Spore’s devotion to putting community in government and wish him the very best in his future adventures. His support and leadership will be truly missed. 4 OFFICE OF VOLUNTEER RESOURCES Established in 1978, the City of Virginia Beach Office of Volunteer Resources seeks to maximize the full potential of the city’s volunteers by promoting awareness of opportunities, fostering effective volunteer resource management, documenting the scope and impact of volunteer engagement, and celebrating the contributions and spirit of volunteerism in Virginia Beach. The office is made up of one volunteer director, two full time employees, one part-time assistant and a variety of volunteers that help drive the mission of the office. THE MARY C. RUSSO VOLUNTEER RECOGNITION GARDEN Originally bestowed in 1999, the City of Virginia The garden is located in a quiet corner of City Beach dedicated the Volunteer Recognition Hall at the Municipal Center, bordered by North Garden to honor past and present volunteers who Landing Road and George Mason Drive, and is a gave, and continue to give, their time and talents place of beauty that all citizens can enjoy. to make Virginia Beach a better community. The Volunteer Recognition Garden was paid for On April 15, 2014, the City remembered the late through the generosity of private citizens and Mary Russo, longtime director of the Office of businesses and is tended year-round by municipal Volunteer Resources, by renaming the space the employees as a symbol of unity between the city Mary C. Russo Volunteer Recognition Garden in and volunteers. her honor. Mary founded the Office of Volunteer Resources in 1978 and served as its director until her death in March, 2014. She served her entire Pictured above: Father Jim Parke, Director term as a volunteer. Pictured Left to Right: OVR Staff Melissa Zibutis, Mary Freeman and Beanie Salmons. 5 CITY OF VIRGINIA BEACH VOLUNTEER PROGRAM STATISTICS 2014-2015 This past year, the Office of Volunteer Resources took the opportunity to assess the current practices related to assessing the value of volunteer service. When looking at ways to ensure consistency among the 30 departments, accuracy of the more than 17,000 volunteers, integrity of the data and the impact of added work on staff, it was imperative that the division research alternatives to existing procedures. The team looked to local partners, similarly focused organizations, national volunteer organizations and asked for feedback from city and state Volunteer Resource Managers. After conducting extensive environmental scanning, reviewing best practices in volunteer administration, and seeking input from staff, Human Resources, and the City Auditor’s Office,the recommendation was made to align the City of Virginia Beach value of volunteer service with the Virginia Beach City Public Schools utilizing the National Average Hourly Value of Volunteer Time. Each April, the Department of Labor updates its figures for the National Average Hourly Value of Volunteer Time. Using this number allows annual adjustments to be made prior to calculating the statistics to compile the annual report. This year’s value of one hour of volunteer service, no matter what the job description or volunteer role, is $23.07. With 3 volunteers to every 1 paid staff member we continue to strive to make Virginia Beach, A Community for a Lifetime. City departments and state-related agencies manage active volunteer programs that supplement the work 30 of staff and provide many services 30 not otherwise available increase in the number of volunteers 22% participating in our programs. 17,754 volunteers contributed 1,261,459 hours of service valued at $ 29,101,863.05 amounting to a Real Estate Tax Rate savings of 5.6 cents per $100 of assessed value. 6 CITY OF VIRGINIA BEACH VOLUNTEER PROGRAM STATISTICS 2014-2015 Sites/Departments Volunteer Hours Hours Value Hours FTE Count Agriculture 34,823 $803,367 16.74 1,238 Budget and Management Services 499 $11,508 0.24 45 City Attorney 973 $22,447 0.47 5 City Auditor 218 $5,029 0.1 2 City Clerk 4,850 $111,890 2.33 15 City Manager’s Office 5,629 $129,856 2.71 77 Commonwealth Attorney 4,147 $95,680 1.99 20 COMIT 2,528 $58,312 1.22 36 Convention and Visitor Bureau 671 $15,480 0.32 9 Courts 12,616 $291,045 6.07 204 Cultural Affairs 21,918 $505,637 10.54 196 Economic Development 3,154 $72,771 1.52 223 ECCS 60 $1,384 0.03 1 Emergency Medical Services 434,657 $10,027,532 208.97 1,106 Finance 344 $7,925 0.17 17 Fire 29,252 $674,849 14.07 303 History Museums 943 $21,763 0.45 123 Housing & Neighborhood Preservation 442 $10,185 0.21 64 Human Resources 1,072 $24,723 0.52 34 Human Services 28,962 $668,154 13.92 247 Libraries 36,438 $840,632 17.52 975 Parks and Recreation 119,520 $2,757,320 57.46 9,020 Planning & Community Development 1,892 $43,648 0.91 43 Police 56,118 $1,294,646 26.98 649 Public Health 6,273 $144,728 3.02 667 Public Utilities 114 $2,630 0.05 16 Public Works 2,334 $53,840 1.12 105 Sheriff 372,460 $8,592,642 179.07 959 Strategic Growth Area (SGA) 792 $18,271 0.38 74 Virginia Aquarium 77,762 $1,793,969 37.39 1,461 City Wide Grand Total 1,261,459 $29,101,863 606.47 17,754 *Starting with this past fiscal year, the value of volunteerism has been updated to reflect the National Average Hourly Value of Volunteer Time from the Department of Labor. This new value will be updated each year. The Value of Volunteer Service for FY 14-15 is $23.07 7 CITY DEPARTMENTS VOLUNTEER HIGHLIGHTS AND RECOGNITION AGRICULTURE The Virginia Beach Farmers Market utilized military volunteers from the USS Abraham Lincoln (CVN) to enhance the Rural Heritage Center (RHC) Children’s Educational Program. Volunteers enclosed an area identified for the Children’s Educational Garden with landscape timbers that greatly assisted with weed control and keeping participants feet dry. They constructed a compost bin; scraped and painted the Market’s curbing, recycled benches, and chairs; cleaned landscape and wooded areas; and accomplished numerous other tasks during their visits. The area has a whole new look, and it’s because of contributions from many different sources: Parks and Recreation Landscape Management provided resources, dedicated Virginia Beach Master Gardeners volunteered to assist with the RHC tours and maintenance of the newly established educational garden, while community and business donations led to fence posts for the compost bin; the construction of a children’s potting table, bat and bird houses; large and small wooden planters; a chicken coop with runner; and other whimsical items that enriched the overall visual appeal of the garden.
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