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ANNUAL REPORT 2001-2002

Valuable Canadian Innovative Complete Creative Invigorating Trusted Complete Distinctive Relevant News People Trust Arts Sports Innovative Efficient Canadian Complete Excellence People Creative Inv Sports Efficient Culture Complete Efficien Efficient Creative Relevant Canadian Arts Renewed Excellence Relevant Peopl Canadian Culture Complete Valuable Complete Trusted Arts Excellence Culture CBC/RADIO- ANNUAL REPORT 2001-2002

2001-2002 at a Glance

CONNECTING DISTINCTIVELY CANADIAN CBC/Radio-Canada reflects Canada to CBC/Radio-Canada informs, enlightens Canadians by bringing diverse regional and entertains Canadians with unique, and cultural perspectives into their daily high-impact programming BY, FOR and lives, in English and French, on , ABOUT Canadians. Radio and the Internet. • Almost 90 per cent of prime time This past year, • CBC English Television has been programming on our English and French transformed to enhance distinctiveness Television networks was Canadian. Our CBC/Radio-Canada continued and reinforce regional presence and CBC Newsworld and RDI schedules were reflection. Our audience successes over 95 per cent Canadian. to set the standard for show we have re-connected with • The monumental Canada: A People’s Canadians – almost two-thirds watched broadcasting excellence History / Le Canada : Une histoire CBC English Television each week, populaire enthralled 15 million Canadian delivering 9.4 per cent of prime time in Canada, while innovating viewers, nearly half Canada’s population. and 7.6 per cent share of all-day viewing. and taking risks to deliver • The Last Chapter / Le Dernier chapitre • Through programming renewal, we have reached close to 5 million viewers for its even greater value to reinforced CBC French Television’s role first episode. as cultural lifeline for French-speakers Canadians. Two years ago, across Canada. The network captured • Random Passage, an historical we set a new strategic almost 20 per cent of prime time and four-part drama series set in 19th century over 14 per cent of all-day viewing Newfoundland, averaged over one million direction and initiated change by Francophones. viewers per episode. CBC French Television will broadcast the series as • Enhanced reflection of Canada’s diverse across all media lines to Cap Random in 2002-2003. regions is a major priority for our fortify CBC/Radio-Canada’s Television and Radio networks. Over • CBC English Television’s broadcast 50 per cent of Canadian programming of Trudeau was watched by almost capacity to connect across all our schedules reflected the two million Canadians. Trudeau will Canadians through distinctive, regions and about 2,000 programming be presented on CBC French Television hours per week were produced in in 2002-2003. the regions. high-quality, trusted • Record numbers of Canadians joined Canadian programming. This • Our four Radio networks were top choice CBC/Radio-Canada to cheer for their for increasing numbers of Canadians. talented athletes at the Salt Lake year, we have made progress CBC French Radio achieved its highest City Winter Olympics. Over 6 million market share since 1984. CBC watched our women’s gold and achieved impressive results. Radio achieved its highest market share medal performance in hockey, while in 10 years. Each captured 10 per cent 8.7 million watched the men’s final of radio listening in their respective hockey game and an astounding audiences. 10.5 million tuned in for the men’s gold-medal awards presentation. • Our websites, cbc.ca and radio-canada.ca, continued to be • Across all our networks, critical a Canadian top choice among news acclaim was again strong. Our Television and information websites. Each networks received over 300 awards, month, cbc.ca welcomed an average including 39 Gemini and 41 Prix 961,000 visitors, while radio-canada.ca Gémeaux. Our Radio networks won hosted 792,000 per month. more than 100 national and international awards. • Maximising our use of partnerships and strategic alliances to forward our programming goals, CBC/Radio-Canada launched three specialty services: ARTV (first Francophone service in Canada entirely devoted to arts and cultural programming), The Documentary Channel and Country Canada. uMidi du Disclosure, CBCNews:Sunday CBCEnglish Television addedmore • CBCFrench Television launched • to dosoisclearlyworking! Our strategyforenhancingourcapacity Canadian programmingtoCanadians. distinctive to providinghigh-quality, CBC/Radio-Canada remainscommitted OurnewCentredel’information • CBCNewsworldproducedover • OnSeptember11 • and NewMedia. Television Radio, for French, English and reportin Canada andaroundtheworld, postedacross team of800professionals, Ourexceptionalnews around theworld. on eventshappeningacrossCanadaand offersuniquelyCanadianperspectives It and mosttrustednewsorganisation. CBC/Radio-Canada isCanada’s largest CANADA’S TRUSTEDSOURCE programming with dynamic newsandcurrentaffairs Radio. four millionlistenedtoour while French Televisionservices, and milliontunedintoourEnglish 16 information andanalysis–about bringCanadiansthelatest to wemovedquickly that followed, affairs coverage. supper hourNewstoincludepublic Canada stationsextendedtheir The network’s four Westernnews. u 5 sur 5 coverage. withextendedregionalnews and aaie andextended magazine, o rnhTlvso n RDI. Television and French for gathering andproductionofnews digitisesresourcesforthe and state-of-the-art facilitycombines This Montrealwas opened. in ahrn aaiyi h regions. gathering capacityinthe networksenhancedtheirnews- Both percent. to3.2 sharefrom1.9 its increasing specialty newschannels, number onespotforFrench-language RDIcapturedthe viewers eachweek. reaching anaverage6.2million liveprogramsandinserts, 1,500 aninnovative weekly , to includemoreregional th B News: CBC and inthedays L’Heure eirMngmn omte ...... IV . . Senior ManagementCommittee III . BasicNetworks On-air StationsandRebroadcasters, I . . CBC/Radio-Canada Ownedand Affiliated Stations 68 . CBC/Radio-Canada Addresses 50 . . Management Discussionand Analysis 49 . Board ofDirectors 48 . . Public Accountability 46 . Strengthening Our Team 44 . Awards 40 . Connecting Canadians 37 . Sports 34 . Children and Youth 27 . Arts andEntertainment 22 . News andCurrent Affairs 20 . . High-impact UniquelyCanadian 14 . . Building OnOurSuccess 13 . . A MoreChallengingMediaEnvironment 12 . Serving CanadiansinUnique Ways 11 . Financial Highlights 8 . Priorities for2001-2002andBeyond 4 . Message fromthePresidentandCEO 2 . Message fromtheChair i . 2001-2002 ataGlance Table ofContents fte1991 the of ispublishedinaccordancewiththeprovisions 2002, 31, March The Annual ReportofCBC/Radio-Canadafortheyearended Broadcasting Act atII Section 71. Part III, ,

Table of Contents 2 Message from the Chair hsps erw aelvdsc oet.OnSeptember 11 This pastyearwehavelivedsuchmoments. of triumphandtragedy–thoseunforgettablemomentsthatbindusasanation. inmomentsofcelebration andofstillness–intimes orperhapsespecially, there also, Butithasbeen entertainingandkeeping uscompanythroughlongwinters. informing, CBC/Radio-Canadahasbeenapartoftheflowourdailylives: For over65years, competition fromforeignprogramming. whilepreservingournationalculturalsovereigntyinthefaceofoverpowering other, publicbroadcaster’s essentialroleinhelpingCanada’s regionsunderstandeach the HonouredbecauseIbelieveprofoundlyin ofDirectors. CBC/Radio-Canada’s Board of Chair dutiesof I amveryhonouredtohavebeeninvitedperformthe Message from theChair CBC/RADIO-CANADA ANNUALREPORT 2001-2002 I amveryproudoftheserviceprovidedbyCBC/Radio-Canada’s journalistsand the importanceofindependentCanadianpublicbroadcastingatatimecrisis. Canadiansacrossournationunderstood Television andNewMedia. Radio, and English, French CanadiansturnedtoCBC/Radio-Canada inrecordnumbers: For theseanswers, ourvalues asCanadians? with mesh howdidthis “war onterrorism” journalists?Mostimportantly perhaps, our orourexperts, policy orbordersecurity? What didourPrimeMinisterhavetosay, Howdiditaffectourimmigration know whatthisinternationaltragedymeanttous. wanted to alongwithmillionsofCanadians, I, During thedarkhoursthatfollowed, Itwas atimeof massbewildermentandunthinkablesuffering. the streetandatwork. on athome, bytheradioortelevision, silentandunbelieving, stopped intheirtracks, CBC/Radio-Canada intheshort-and long-term. believethatthedevelopment andsharingofstoriesiswhatwillstrengthen I hearthecomplexityanddiversityofideasvoicesfrom acrossthiscountry. to whoyearns originallyfromOntario, ama I Western Canadian, Inmyowncase, Chair. increased regionalreflectiononCBC/Radio-Canadaisoneofmykey prioritiesas Strengthening thatkindofunderstandingandlinkbetweenCanadians through friends acrossthenation. cousinsand publicbroadcastingconnects uswithourneighbours, atitsvery best, So, people meters. werethehighestinCanadianbroadcastinghistorysinceintroductionof game CBC/Radio-Canada’s ratingsforthat Canada watched asourmendidthesame. Ourwomenhadalreadytaken goldandontheSunday, hockey gameintheOlympics. And sometimesthoseextraordinaryeventsarejoyouscelebrationssuchasthefinal anddeliversavaluable publicservice. tailor-made foritsnationalaudience, providescontextthatis itmakes roominitsscheduleforextraordinaryevents, does: thatiswhatapublicbroadcaster Yet, information foraccuracyataveryturbulenttime. They informedusquicklywhilevetting technicians inthosechaoticdaysandnights. th 01 Canadians 2001, , CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

In keeping with this desire to improve the regional reflection in our programming is my effort, already begun, to meet informally with as many citizens as possible from different community sectors to hear their comments on our programming and service, and to solicit their support for CBC/Radio-Canada. I am aware that we need to strengthen our relationships with our audiences and to build bridges to new ones.

I am also meeting with members of our dedicated staff across the country who carry on with their hard work every day, because they too believe passionately in the importance of .

As Chair, I need to ensure that the Board of Directors fulfils its responsibility to oversee the management directions of the Corporation. I am very impressed with the commitment and dedication of our Board members. In March 2002, the Board approved new governance guidelines, bringing its responsibilities and liabilities up to current international standards.

Another of my priorities is to encourage the creation of more cross-cultural programming at CBC/Radio-Canada, for which the Board has now approved a $10 million budget. In recent years, the Corporation has been producing and airing innovative programming that combines the interests, sensibilities and expertise of our French and English media services. Joint programming initiatives such as Canada: A People’s History / Le Canada : Une histoire populaire, and this year’s The Last Chapter / Le Dernier chapitre and the Trudeau mini-series reflect Canadians’ shared experiences and promote a common understanding amongst Canadians. I believe that devoting a generous budget to programs of this kind is a natural fit for this special organisation and a natural progression in our history.

I want to emphasise the fact that CBC/Radio-Canada is unique. There is no other institution that produces excellent programming in English and French and in eight Aboriginal languages, delivered by Canada’s most rigorous journalists, creative writers and technicians on an expanding list of media platforms. It broadcasts across the second largest country on the planet using the world’s longest and most sophisticated transmission system in the interest of educating, informing and entertaining Canadians.

Given the borderless traffic on the airwaves, it is vital for Canada to strengthen CBC/Radio-Canada as an independent voice for all Canadians – celebrating Canadian values, and talent. Many countries around the world recognise the need to maintain their own public broadcasting system. They feel the effects of world dominance by the American media, and consequently support public broadcasting as a key to preserving their national culture and values. I am proud that Canada does, as well.

In closing, I am very happy to be a part of this energetic, innovative and creative organisation, and I look forward to serving the Board of Directors, the employees, and the public at large over the next five years.

Carole Taylor, O.C. Chair, Board of Directors

CANADIAN 3 4 Message from the President and CEO anann balancedprogramming. maintaining while wearecreatinginnovative Canadiancontent, confronting challenges, high-quality Canadianprogrammingfoundnowhereelseinthebroadcastingworld. our overallobjective–toclearlydefineCBC/Radio-Canadaas The changeswehavemadeoverthepastyearmovedusmuchclosertoachieving CBC/Radio-Canada’s rolebeenmoreevident. Rarelyhas andfourmilliontoourEnglishFrench Radionetworks. services, 16millionCanadiansturnedtoourEnglishandFrench Televisionunforgettable day, Onthat journalists andtechnicianswhoprovideduswithextraordinaryservice. wewitnessedthemettleofCBC/Radio-Canada Together asanation, thesituation. of thatouraudiencescould receivethelatestinformationtotrydigestenormity so netiigveigevrnetfrCnd’ hlrnadyuh Taking risksand entertaining viewingenvironmentforCanada’s childrenandyouth. educationaland We continuetodeliverasafe, newsprogramming. affairsand public We aresafeguardingourjournalisticleadershipwithnew voices andnewfaces. new We areshowcasingnewtalents, reflectionacrossallmedialines. presence and We arereinforcingregional distinctiveness inthenewcompetitiveenvironment. CBC/Radio-Canada issupportingchangeinitiativesinallmediatoenhanceits … … featuringprogramming changes On September11 CBC/Radio-Canada delivers! to Canadianperspectivesandvoices. Canadiansneedaccess sounds and mediachoices, constant barrageofforeignimages, Undera satelliteandInternetservicesseemtospringupeveryday. television, radio, wherenew multi-platformworld, We liveinaglobalised, national publicbroadcaster. ithasneverplayedamoreimportantroleasCanada’s programming forCanadians, As CBC/Radio-Canadapreparestocelebrate50yearsofprovidinguniquetelevision two yearsago. operationsandmanagementinitiatedlessthan transformation ofourprogramming, We canbeproudofourmanyaccomplishmentsinsupportthefundamental The year 2001-2002was oneofprogressandrenewedvitalityatCBC/Radio-Canada. renewal A yearofprogress and Message from thePresident andCEO CBC/RADIO-CANADA ANNUALREPORT 2001-2002 th o xml,ourregularprogrammingscheduleswereshelved forexample, , the source for distinctive, CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

… that are getting results … Our strategy for change is working. Canadians are showing that they appreciate the resulting quality and distinctiveness they find in CBC/Radio-Canada programming. More than four in five Canadians indicate they are satisfied or highly satisfied Success Measures – All Services with the programming offered by any one of our Radio or Television services. Four Overall Satisfaction in five Canadians believe we offer programs not available on other radio and 86% television stations. Essential Those opinions are echoed by Canadians’ usage of our services. In the Fall of 2001, 95%

CBC Radio One achieved its highest share in 10 years and the Première Chaîne marked Distinctive its highest share since 1984. For the second consecutive year, English Television’s 80% audience share increased, particularly remarkable given the proliferation of specialty Credible channels. As well, French Television continued to attract 20 per cent of all television 93% viewing by Francophones in prime time. And, while the Internet universe grew by about Complete 20 per cent over the past year, visitors to the cbc.ca and radio-canada.ca websites 92% increased by twice that amount. Canadians aged 18+ were asked to rate As Canadians cheered for our talented athletes at the Salt Lake City Winter Olympics CBC/Radio-Canada services based on five performance indicators. in February 2002, they tuned into CBC/Radio-Canada in record-breaking numbers. October – December 2001 Source: CBC/Radio-Canada Corporate Research (QRS) An astounding 8.7 million Canadians viewed the entire men’s final hockey game, while 10.5 million watched during the gold-medal awards presentation!

Proving yet again that Canadians will tune in for high-quality original Canadian programming, CBC/Radio-Canada celebrated its achievements in Canada: A People’s History / Le Canada : Une histoire populaire, reaching an astounding 15 million Canadians. Trudeau, our four-hour dramatic series about one of Canada’s most remarkable and controversial Prime Ministers, attracted an average of 1.9 million viewers. French Television will broadcast Trudeau in 2002-2003. The Last Chapter / Le Dernier chapitre, a six-hour dramatisation of the biker wars in and , was broadcast on both English and French Television networks and attracted just under one million viewers per episode. Random Passage, about early life in Newfoundland, maintained an average viewing audience of 1.2 million Canadians; its French equivalent, Cap Random, will be shown on French Television in 2002-2003. Hall, a moral fable about money, glory and creativity, attracted 1.5 million viewers in the Francophone market.

This is public broadcasting at its best!

DISTINCTIVE 5 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

and operational/management changes … To further build CBC/Radio-Canada’s capacity to deliver distinctive, Canadian programming of the highest quality, our renewal work has also included significant change to our operations and management.

These changes were undertaken under six key priorities and are described in more detail in the Priorities section of this Annual Report:

• Leverage assets to add value to our programming initiatives. • Deliver distinctive programming of the highest quality. • Demonstrate that adequate funding coupled with efficiencies enhances CBC/Radio-Canada’s value to Canadians. • Ensure the sustainability of our Canadian schedules. • Develop alliances and partnerships to extend CBC/Radio-Canada’s value to Canadians. • Reinforce the capacity of CBC/Radio-Canada to work as one integrated conglomerate.

… that are making headway. A clear vote of confidence in the fundamental changes we have been making came in May 2001 when the Government of Canada announced $60 million in new funding for CBC/Radio-Canada for the current fiscal year. We are very pleased by the Government’s subsequent announcement that this level of funding will be renewed for the upcoming fiscal year. This funding is being invested in programming improvements so that we may better serve Canadians.

But more remains to be done. In March 2002, the Chair and I appeared before the Standing Committee on Canadian Heritage whose members are conducting a study on the current state of the Canadian broadcasting system. Our messages were clear.

• CBC/Radio-Canada’s pivotal role in the Canadian broadcasting system must be reconfirmed and we must have the tools and flexibility to fulfil our mandate and properly serve the Canadian broadcasting system and the Canadian people. • There must be a rebalancing of policy and funding instruments to provide greater support to broadcasters who have a genuine commitment to Canadian programming. • The current year-by-year approval of CBC/Radio-Canada’s budget should be replaced by a multi-year funding formula to provide the Corporation with greater certainty and flexibility in its operations. This is particularly relevant when one considers that it can take about three years for a television program to go from concept to on-air broadcast.

In the year ahead, CBC/Radio-Canada will continue renewal efforts, building on our core competencies to show Canadians that we deliver clear value for their investment.

6 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

On a personal note For me personally, one of this year’s highlights was the appointment of Carole Taylor as the Chair of CBC/Radio-Canada’s Board of Directors in July 2001. Ms. Taylor brings 20 years of broadcasting experience and a solid understanding of both the public and private sectors. I strongly support Ms. Taylor’s conviction that CBC/Radio-Canada must be preserved and strengthened in order to protect Canada’s cultural sovereignty.

I also wish to extend my personal thanks to the Board of Directors. The Board’s support and strategic guidance as we renew CBC/Radio-Canada is invaluable.

Sadly, we have lost some dear on-air friends this year – , Ernie Coombs, Maman Fonfon, Frank Shuster and Harry Brown. During their long careers, these people helped define the unique character of CBC/Radio-Canada and were part of our lives. They will be missed.

Special thanks to the entire CBC/Radio-Canada team CBC/Radio-Canada would not be the important institution that it is without the dynamic contributions of people who work on-air and behind the scenes.

I want to extend my heartfelt thanks and congratulations to our talented and creative staff. Your dedication to excellence and to public broadcasting is the driving force behind all of the achievements and exciting changes we are making. Together, we are transforming CBC/Radio-Canada into an excellent national public broadcaster for the benefit of all Canadians, and a model for public broadcasting worldwide.

As President and CEO of CBC/Radio-Canada, I am often asked what this country’s national broadcaster will look and sound like in five years. The best answer I can provide is distilled in one phrase: Canadian, and even more distinctive.

Robert Rabinovitch President and CEO

INNOVATIVE 7 8 CBC/Radio-Canada’s Priorities for 2001-2002 and Beyond generate additionalrevenues. Division tomanageourassetsand new Transmission wecreateda through, follow the abilityofinterestedbiddersto Because themarket downturnundermined revenue forprogramminginvestment. assets asameansofgainingnew selling ourtransmissionanddistribution Last yearweexploredthepossibilityof four ofourotherfacilities. potentially profitablearrangementsat We areconsideringother annually. whichwillyield$6million Regina, and BroadcastingCentresin our hasfinalisedarrangementsat space, revenue throughsellingorrentingsurplus to manageourpropertyandgenerate createdlastyear Our RealEstateDivision, re-investment inourprogramming. generatevalue andnewcashflowfor to assets arefundamentaltoourstrategy Leveraging andefficientlymanagingour Leverageassetsto 1) As Canada’s nationalpublicbroadcaster, CBC/RADIO-CANADA ANNUALREPORT 2001-2002 2001-2002 andBeyond CBC/Radio-Canada’s Prioritiesfor e objective. key the followingprioritiestoachievethat theCorporationhas setout environment, resources andanincreasinglycompetitive Inthecontextoflimited experience. provideCanadianswithaunique to distinct publicservicebroadcasterand more a strengthenourabilitytobe to Ourfocusis fiscally responsiblemanner. efficient technologyavailable andina Canadian programmingthroughthemost distinctive Canadians withhigh-quality, provide CBC/Radio-Canada must 6 4 1 programming initiatives. valuetoour add 5 2 3 .JntKde,Chris William Martin, Janet Kidder, 5. nls V .PtikGyte ah rnn ei Bernard, Denis MachaGrenon, Patrick Goyette, 4. English TV; .MnqeGiroux, Monique 2. h udyEdition Sunday The Evan Solomon, CaroleMacNeil, 1. e refrains d’abord Les RadioOne. , CBC News:Sunday o Stone Tom rmèeCan;3 ai Suzuki, David 3. PremièreChaîne; , niomn.The resultisincreased environment. del’information’s entirelydigital Centre arenowcombinedinthe and RDI production ofnewsforFrench Television Resources forthegatheringand its Centredel’informationinMontreal. opened Radio-Canada 2001, In Autumn truepublicbroadcaster. a efforts torepositionCBC Television as Canadian programmingarepartofour and newschedulepresentinghigh-quality thehostedthemenights Along withthis, CBC Television andCBCNewsworld. we introducedanewvisualidentityfor inSeptember2001 transformation plan, As partofEnglish Television’s maintaining balancedprogramming. of innovative Canadiancontentwhile and confrontingchallengesinthecreation andtakingrisks environment forchildren; educational andentertainingviewing creatingadependable, leadership; safeguardingourjournalistic new faces; newvoicesand showcasing newtalents, and reflectionacrossallmedialines; arealsoreinforcingregionalpresence We in thenewcompetitiveenvironment. mediatoenhanceourdistinctiveness all We aresupportingchangeinitiativesin Deliverdistinctive 2) Corporation locations. exchangeofvehiclesbetween and maintenance, acquisitionorsale, for clearerplans reduction infleetsize, annual savingsbyway ofanoverall substantial year andidentifiedpotential, We examinedourfleetofvehiclesthis highest quality. programming ofthe , English TV; 6. Michael Enright, Michael 6. EnglishTV; , , English TV, CBC Newsworld; CBC EnglishTV, , Mon meilleurennemi h aueo Things of Nature The French TV; , , CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

efficiency and the redirection of We redesigned our website, cbc.ca, • access to the necessary broadcast journalistic resources for improved to allow viewers to find content and spectrum to extend the reach of our coverage and more in-depth analysis. program information more quickly. Radio services; and, One of Canada’s most frequently visited On September 11th regular programming • amendments to the Broadcasting websites, cbc.ca has an average of schedules were shelved and advertising Act to reinstate CBC/Radio-Canada’s nearly 50 million page views and nearly put aside for many days so that our place in the broadcasting system; one million unique visitors each month. audiences could receive the latest and to provide the Corporation with information and have unfettered time to We are studying our international role, the necessary flexibility to leverage try to digest the enormity of the situation. the dissemination of our programs and our assets to re-invest in our The importance of having Canadian services, and how to maximise the programming and to establish journalists at home and on the scene benefits of international involvement. alliances and partnerships. to help us comprehend events was This year we reorganised our shortwave highlighted this Autumn: in times of crisis, service, Radio Canada International, Canadians want a Canadian perspective. merging RCI’s support and distribution 4) Ensure the sustainability services with those of the Corporation, of our Canadian CBC Radio One will soon announce and generating enough savings to schedules. its plans for revitalising its weekday reinstate weekend newscasts and and Saturday programming, as well CBC/Radio-Canada’s ability to deliver augment our programming in foreign as on-air presentation and promotion. high-quality, distinctive Canadian languages. Radio One will remain committed to programs and to fulfil its legislative telling Canadian stories to Canadians, mandate is largely linked to its ability presenting regional reflection, and 3) Demonstrate that to secure appropriate levels of public providing excellent news and arts adequate funding funding which will remain its primary programming and political coverage. coupled with source of funds. As its audience changes, Radio One also efficiencies enhances To maintain and enhance its Canadian needs to change to remain vital and CBC/Radio-Canada’s schedules, CBC/Radio-Canada needs relevant. There is a need for flexibility, value to Canadians. increased access to the Canadian nation-sharing programming and Television Fund (CTF). We believe that increased interactivity with listeners. We are committed to improving the CTF’s resources should be directed We expect these innovations to attract internal productivity and generating as fully and effectively as possible a broader audience. new revenues. This strategy, however, to high-quality, distinctive Canadian is insufficient to meet the rising costs In Autumn 2001, French Radio achieved programming and that equitable access of program production. For Canada its highest BBM ratings since 1984, should apply to both public and private to guard its national identity and cultural primarily through its coverage of the broadcasters. sovereignty in an increasingly globalised events of September 11th and its series marketplace, there must be a renewed We also believe that public policies in on René Lévesque. commitment to CBC/Radio-Canada, support of distinctive Canadian television The expansion of the Chaîne culturelle’s which should include: need to be rebalanced to allow network of transmitters proposed in broadcasters with a real commitment • effective and predictable multi-year Autumn 2001 will soon be a reality to Canadian programming to benefit funding; with the granting, by the CRTC, of 19 from greater access to public funds. new frequencies. By 2003, the Chaîne • continuous and equitable access to As well, in order for us to meet our culturelle will be available to Canadians the Canadian Television Fund (CTF); commitment to extend our French and in all the provincial capitals. French Radio • re-balancing of public policies English Radio services, the CRTC and is especially proud of this important in support of distinctive Canadian the Government need to adopt measures project which will enable it to extend its television; to ensure that we can plan for and have music network to all parts of the country. access to available FM frequencies.

EFFICIENT 9 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

5) Develop selective In February 2002, we provided our of high-calibre journalists, working in alliances and coverage of the Salt Lake City Winter both English and French on Radio and partnerships to extend Olympics to Canadians on not only Television, thereby reducing costs and CBC/Radio-Canada’s our own networks but also via TSN and enhancing the breadth of our reporting. RDS. This unusual partnership provided value to Canadians. As part of our Content Management Canadians with increased viewing choices Strategy, we are developing a business We are extending our audience reach, and was hailed for its valuable service. plan for managing and using the optimising our investment, mitigating In January 2002, we launched a free Corporation’s vast archives with the goal our risk, and creating new revenue service for distribution of daily news of maximising the value of these assets. streams through strategic partnerships headlines and late-breaking stories in Among other important pan-corporate and alliances. English and in French to small- and projects are an improved rights We are proud of the three new specialty medium-sized companies for use on their management process, New Media Television services that we launched in own websites, thereby extending our content management and new content partnership in September 2001: ARTV, services to more Canadians. This service development. with Télé-Québec and BCE among is in addition to the distribution of our This year, the local news and current others; The Documentary Channel, news, with partners, on most large portals affairs team at Radio One in Toronto with the National Film Board, Corus and such as Yahoo and MSN. began its move into new offices within independent producers; and Country In August 2001, CBC Records/Les disques the CBC Broadcasting Centre, integrating Canada, in partnership with Corus. All SRC and Dittybase Inc. announced a more with National Radio News. In three services draw substantially on new partnership intended to facilitate , our Radio and Television News the strengths of CBC/Radio-Canada for the licensing of music from CBC Records/ services were integrated. Both moves their programming and have been a Les disques SRC for use in broadcast, produce efficiency, savings and greater critical success. film and New Media. coverage. In , young program We have also reached our first significant developers are experimenting and partnership involving the print media, combining the strengths of different with Le Groupe Gesca/La Presse,to 6) Reinforce the capacity media to bring exciting new services produce a new Television/Radio guide, of CBC/Radio-Canada to to their audiences. Voilà !, for 650,000 Quebec households. work as one integrated conglomerate. Radio-Canada has signed an agreement with Cogeco Radio-Télévision inc. We will ensure synergies are maximised involving affiliated Television stations in amongst media lines; strengthen Trois-Rivières, Sherbrooke and Chicoutimi/ cross-promotion amongst media; foster Jonquière. Radio-Canada will produce cross-media initiatives; ensure consistent regional news with independent editorial branding throughout the Corporation; control, while Cogeco will produce at develop a cohesive content management least 100 hours of local programming system; and ensure that technological per year and will remain the licence decisions support programming priorities holder. Viewers will benefit from and directions. receiving a greater diversity of voices On September 11th, and afterwards, and information. our news teams from Radio, Television and New Media worked together in an unprecedented fashion to bring Canadians timely information. No other network can count on a pool

10 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Financial Highlights

REVENUES AND OPERATING SOURCES OF FUNDS – CBC/RADIO-CANADA (millions of $) Amortisation of deferred capital funding (item not affecting 131 147 current operating funds)

133 123 Specialty Services 83 60

319 350

60

1,242 1,204 Main Channels

780 794

2001 - 2002 2000 - 2001

Advertising and program sales Amortisation of deferred capital funding Additional funding CBC Newsworld, RDI, Galaxie and RCI Parliamentary appropriation for operations Miscellaneous

During fiscal year 2001-2002, the federal government granted CBC/Radio-Canada additional non-recurring funding of $60 million, which was used for developing new programming initiatives. In 2001-2002, CBC/Radio-Canada suffered a loss in advertising revenues owing, in part, to its strategy to decommercialise certain programs and, in part, to ongoing market fragmentation and increased competition. Financial Highlights

2001 - 2002 OPERATING EXPENDITURES – 1,496.1 millions of $ (millions of $) 78.6

English Television $559.6 (37.4%)

120.7 French Television $318.1 (21.3%)

English Radio $168.0 (11.2%) 130.8 559.6 French Radio $104.9 (7%) 15.4 Corporate Management $15.4 (1%)

104.9 Amortisation of capital assets $130.8 (8.7%)

Specialty Services and RCI $120.7 (8.1%)

168.0 Distribution and affiliates $78.6 (5.3%)

318.1 *Excluding recovery of income and large corporations taxes.

EXCELLENCE 11 12 Serving Canadians in Unique Ways Television At leastoneservice Radio CBC/Radio-Canada Most Canadiansuse cbc.ca Source: CBC/Radio-CanadaCorporateResearch(QRS) –December2001 October CBC/Radio-Canada serviceswithinthepastmonth. Canadians aged18+wereasked iftheyused 8% or radio-canada.ca 40% 83% 88% justconcerts.com evn aain nUniqueWays Serving Canadiansin CBC/RADIO-CANADA ANNUALREPORT 2001-2002 ( programming foryouthontheInternet advertising revenue; entirely bycablesubscriptionsand financed 24-hour newsandinformation, offering all-news Televisionservices, ( programming foryouthontheInternet programming andcorporateinformation; uniqueNewMedia productions, CBC/Radio-Canada’s Radioand Television multi-layeredwebsites carrying two reaching 2.5millionsubscribers; hoursadaywithouttalkorcommercials, 24 offering 30continuousmusicchannels, Galaxie Bandeapart.fm Radio Three cbc.ca l’information (RDI) CBC NewsworldandtheRéseaude languages; eightAboriginal and Radio and Television servicesto English andinFrench acrossthecountry; and special-interestprogrammingin deliveringgeneral affiliatedstations, 24 networks with24regionalstationsand Télévision française CBC Television andRadio-Canada’s culturalRadioprograms; and music general-interest, mix ofinformation, offeringaunique French, English andin in broadcasting coast-to-coast-to-coast, networks with73regionalstations, culturelle Première Chaîneandthe the CBCRadio Two, CBC RadioOne, different ways: many Canadiansin reaches CBC/Radio-Canada bandeapart.fm 120seconds.com, newmusiccanada.com, and adigitalpayaudioservice : fourcommercial-freenational : radio-canada.ca Englishinteractive : French interactive : ); ); nEgih French inEnglish, , Canada’s leading : twonational : : extending ourreachtoCanadians. partnership withtheprivate sectorand specialty Television serviceslaunchedin eesd2 newCanadian CDs. released 25 thislabel 2001-2002, In . inCanadaforCanadian leading label CBC Records/Les disquesSRC Les disquesSRC CBC Records/ DocumentaryChannel The ARTV, CountryCanada and, internationally insevenlanguages; broadcasting servicesintheworld, radio themostrespectedshortwave of one Radio CanadaInternational(RCI) rcommunityrebroadcasters. or affiliated and282 affiliates private 26 rebroadcasters, 1,164CBC/Radio-Canada stations, CBC/Radio-Canada-owned 103 microwave andlandlineto programsviasatellite, its CBC/Radio-Canada distributes television advertising. various sourcesincluding from supplemented byrevenue mainly throughpublicfunds, CBC/Radio-Canada isfinanced Minister ofCanadianHeritage. reporting annuallythroughthe Canada, to theParliament of operates underthe1991 andnow 1936, November 2, an Act ofParliament on by created was public broadcaster, Canada’s national Corporation, The Canadian Broadcasting Broadcasting Act Itisaccountable . and , ourthree , is a , CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

A More Challenging Media Environment

The Canadian media environment has seen unparalleled transformation in recent years.

Market fragmentation, the introduction rather than aggressively pursue video-on-demand, a service that allows of digital services and acquisitions the top-line revenue growth from its consumers to order movies over and mergers involving key players have new services that was the rationale their remote control with full VCR-like reshaped the media landscape. for their acquisitions. functionality. Other cable companies in Canada have similar plans. As cable While 2001 did not see the same level Despite a dampening economy, many and satellite companies embrace services of consolidation activity as 2000, there new services did rollout in 2001. Perhaps that deliver programming on-demand, was still close to $1.8 billion of mergers the most significant was the launch of the broadcasters’ traditional advertising and acquisitions in the broadcasting over 50 licensed digital specialty services model will face challenges as consumers sector. Examples include Alliance Atlantis’ – the single largest launch of new learn to bypass commercials. purchase of Salter Street and Quebecor’s specialty services in Canadian history. divestiture of TQS to Cogeco/Bell These channels were made available Advances in digital audio services also Globemedia. The reversal of the CRTC across Canada to digital cable and expanded in 2001, creating a more rule regarding cable company satellite subscribers. Although audience dynamic environment. Digital Audio ownership of specialty channels allowed viewing numbers were low, in comparison Broadcasting (DAB) continued to expand cross-ownership of assets including to conventional and other analog in Canada, with 55 DAB stations in four Rogers’ purchase of the balance of services, both cable operators and major markets and additional planned . Arguably the most significant channel owners expect to see increased expansion in 2002. transaction, though, was Télémédia’s penetration of these services in the The impact of consolidation and sale of its radio properties to Astral, future. This will inevitably lead to further technological change on the Rogers and Standard Broadcasting. The audience fragmentation. broadcasting system continues to be transaction represented Télémédia’s In addition to the new digital specialty monitored and managed. In 2001, wholesale exit from the radio business services, we saw new “on-demand” the Canadian Radio-television and and fuelled concern over concentration in television technologies emerge in the Telecommunications Commission (CRTC) the radio market, particularly in Quebec. broadcasting system. Bell ExpressVu conducted hearings on the rollout of A More Challenging Media Environment A More The focus for media companies in 2001 launched a new set-top box with an digital television (or DTV) to develop a was to digest their acquisitions, as the integrated personal video recorder (PVR) sustainable policy framework for the ability of these companies to realise – the first in Canada. The PVR, which is conversion to digital. The Commission synergies is key to their future growth essentially a computer hard-, allows also initiated a fact-finding process for potential. Media companies continued the viewer to pause and rewind live interactive television, or new services to seek out opportunities from television as well as record programs enabled by the conversion to digital. cross-promotion, cross-selling and with the click of the remote. In the future, The Department of Canadian Heritage consolidation of administrative resources other Broadcasting Undertaking Units also weighed in on important issues to strengthen their positions and exert (BDUs, i.e., cable operators or satellite this year – the question of what is pressure on audiences and advertising service providers) hope to use the being one. dollars. Efforts amongst the largest PVR capacity to download movies and We expect that next year, like this and media conglomerates to enact their offer advanced interactive television the one before, the media landscape convergence strategies continued services. Cable companies have also will continue to change and transform. unabated, but were overshadowed by begun to deploy “on-demand” television Canadian broadcasters are continually an unexpected economic downturn technologies. Rogers was the first challenged to meet the demands of that saw them streamline their operations cable company in Canada to launch such a dynamic environment.

1 2 3 1. Céline Galipeau, Foreign News Correspondent; 2. François Dompierre, Ici tout est permis, Chaîne culturelle; 3. Anthony Germain, The House, Radio One; 4. , CBC News: , English TV; 5. Alison Smith, Sunday Report, English TV, CBC Newsworld; 6. Patrice L’Ecuyer, 4 5 L’Ecuyer, French TV.

6 TRUSTED 13 14 Building On Our Success Essential Overall Satisfaction Distinctive CBC English Television Success Measures – Source: CBC/Radio-CanadaCorporateResearch(QRS) –December2001 October Television. Viewers aged18+wereasked torateCBCEnglish 73% 84% 92% programming eachyear. commercial-free educational, more safe, aredeliveringmoreand we generation, theimportanceofCanada’s next of ofrecognition Out Canada. issues facing publicdiscourseonthe aplatformfor with providing Canadians our emphasison introduced newprogramsandincreased have we integrityinjournalism, and excellence position andreputationfor leadership To preserveour faces. new and voices new showcase newtalent, findinnovative ways tosupportand to wecontinue important culturalinstitutions, oCanadians. to delivergreatervalue programmingto in resources arebeingwhollyinvested These new $60 millionfor2002-2003. the Governmentannouncedanadditional December2001, In funding for2001-2002. millionof provision ofanadditional$60 by theGovernmentofCanadawith The importanceofthisworkwas endorsed ofCanada’s most Asone diverse regions. andproductionactivities inCanada’s reach wehaveincreased our programming, wellreflectedacrossallof our are To ensurethattheregions way oflife. oftheirnationand the Canadian sense that willhelpstrengthenCanadians’ Canadian programming– distinctive even morehigh-quality, goalcontinuestobeproduce Our lines. majorrenewal exerciseacrossallmedia a CBC/Radio-Canadabegan Two yearsago, today’s challenges. respond to pastsuccessesandto on excellence, whileinnovatingtobuild traditionofbroadcasting 65-year CBC/Radio-Canada continuesits Building OnOurSuccess CBC/RADIO-CANADA ANNUALREPORT 2001-2002 6 4 1 5 2 3 .McèeBraaPleir SergePostigo, BarbaraPelletier, Michèle 5. rnhT;4 e Murphy, Rex 4. TV; French .SeeSmith, Steve 6. u rs etc. arts, Aux RickMercer, 1. hîecluel;3 alPue,MarinaOrsini, KarlPruner, 3. Chaîneculturelle; , Made inCanada h e re Show Green Red The Cross CountryCheckup , English TV; 2. Johanne Despins, Johanne 2. EnglishTV; , EnglishTV. , ui Hall Music ftheSaltLake City Winter Olympics. of in concerttoprovidesuperiorcoverage Allofourmedialinesworked transmitters. Canada byapplyingtotheCRTC fornew extenddramaticallyitsservices across to French Radiospedupitsplan this year. alsohadrecordaudiencefigures country, linkforFrancophones acrossthe vital a French Radio, servicesforCanadians. its processofredesigningandrenewing a andthenetworkbegan recordheights, to Radio’s audiencefiguressoared English French throughoutCanada. in culture and supportandpromotetalent develop, continuingto itsschedule, part of Television revamped aconsiderable French programming foundnowhereelse. more innovative high-qualityCanadian Canadian televisionlandscapebyoffering and reinforceditsdistinctpositioninthe next stepsinitsmajortransformationplan English TelevisionThis year, pursuedthe prts The goaloftransformation is operates. andimprove theway it organised, is dramaticallyaltertheway it television, significantly thefaceofCanadianpublic its transformationplantochange English Television continuedtoimplement Newsworld CBC English Television and to re-investinprogramming. management inordertoachievesavings significant changetoouroperationsand Our renewal workalsoincluded ai One; Radio , rnhTV; French , L’Or , CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

to increase the real and perceived value The third transformation phase began English Television instituted a of English Television to Canadians, this year with the introduction of hosted, comprehensive qualitative survey this year and to accomplish this in a way that themed evenings: Sunday and Monday to measure Canadian attitudes towards is financially responsible. nights feature drama and high-impact CBC Television. CBC Television Audience programs; Tuesday and Wednesday nights, Report Cards consistently confirm that Now in its second year, the plan has information programs; Thursday nights, 90 per cent of English-speaking Canadians had some demonstrable success. performing arts programs; Friday nights, believe that it is “essential” that CBC Ratings have reached the highest levels ; and on Saturdays, sports. Television is available to Canadians. in years, Canadians tell us they value CBC Sports Saturday details amateur Seven out of 10 Canadians tell us they CBC/Radio-Canada more, and the changes and professional sports. Also this year, believe that CBC Television is distinctive, have won critical favour in the media. CBC current affairs was revitalised with providing programs unavailable on English Television is the only conventional the launch of CBC News: Disclosure,a other stations. television broadcaster consistently program of investigative journalism and This year, CBC Television and delivering Canadian content in prime time: CBC News: Sunday, which focuses on CBC Newsworld launched a new visual 75 per cent of its daytime programming media, ethics and spirituality. identity that brought the two networks is Canadian, increasing to 90 per cent A much greater priority was given to into the same visual family. The networks during prime time. Having already high-impact, high-profile dramatic series also unveiled new descriptive mottos produced an almost totally Canadian like Random Passage, The Last Chapter closely related to the core attributes programming schedule, English Television and Trudeau, programs which drew of Canada’s public broadcaster. The is now emphasising the public service critical approval and audiences mottos are more than mere phrases; aspect of the Corporation’s mandate and comparable to American blockbuster they are promises of performance: the provision of a “public space” for movies. CBC/Radio-Canada has for CBC Television, Canada’s Own; shared discourse contributing to informed demonstrated that outstanding Canadian and, for CBC Newsworld, Trusted. citizenship. There is a renewed emphasis productions can attract large audiences. Connected. Canadian. on arts, children and youth, amateur sports, documentaries and public affairs Another major theme in the CBC Newsworld is available in more programming. There is more production transformation plan is creativity and than nine million subscriber homes via from more parts of the country, and this year English Television launched ZeD, , direct-to-home and enhanced reflection of all regions on an experimental program for younger microwave distribution systems – the national network. adults on late-night television, showcasing more than any other specialty service. emerging Canadian talent. In the earlier phases of the plan, local Despite the launch of new and network English Television News and Even with market fragmentation and digital channels and continued CBC Newsworld services were integrated the proliferation of specialty channels, fragmentation of the television market, and streamlined across the country in English Television was the only CBC Newsworld’s 2+ share for English order to better use resources to cover conventional television broadcaster television viewers held strong over more stories and provide more in-depth to increase its share this year the fiscal year (April 1, 2001 up to analysis. CBC News: Canada Now was (9.4 per cent in prime time, up from February 24, 2002) at 1.1 per cent, created and The National was revitalised. 9 per cent last year; and 7.6 per cent matching the level of the previous The commercial time for both programs full day, up from 7.3 per cent). fiscal year. CBC Newsworld continued was cut in half. There were 750 hours of English Television shares reached their to be Canada’s highest rated News commercial-free new programming added highest level in four years. In terms of network, with almost twice the share for children and youth. The arts program, reach, almost two-thirds of Canadians of CTV Newsnet. The average weekly Opening Night, also commercial-free, watch English Television each week. reach for the fiscal year was 6.2 million was introduced, and Canada: A People’s The increases are an impressive among people two years of age and History / Le Canada : Une histoire confirmation of English Television’s older. CBC Newsworld’s highest weekly populaire received critical acclaim and transformation strategy. share was 2.8 per cent, the week garnered an impressive audience of of September 10-16, with a reach 15 million (nearly half the population of 9.4 million. of Canada).

CANADIAN 15 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

As part of its growing reflection of country; and contributes to the influence the country, CBC Newsworld this year and accessibility of their products and created five new Canadian News culture around the world. French Television bureaus with video journalists in aims to contribute directly to the evolution Kelowna, ; Bathurst, of Canadian culture and society; to create New Brunswick; Kitchener, Ontario; production partnerships and enable a Thompson, ; and , better use of resources; and to enrich . These journalists Canada’s audiovisual heritage for allow CBC Newsworld to better serve the the future. regions of Canada from places that no This year, French Television focused on other networks cover on a regular basis. three important projects: the opening CBC Newsworld has expanded its of Radio-Canada’s Centre de l’information, industry-leading ability to provide in ; the launching of the immediate live coverage of breaking French-language arts specialty channel, news and special events with the addition ARTV, in September, 2001; and the of new state-of-the-art equipment. New signing of a new agreement with satellite trucks in and Cogeco to expand the reach augment the service of those in of CBC/Radio-Canada’s services Vancouver, Winnipeg, Toronto, , for Canadians. Success Measures – Montreal, , Moncton and Underlining these projects is the clear CBC French Television Halifax. A new, full-time satellite objective of positioning French Television Overall Satisfaction transponder enables CBC Newsworld in the evolving fragmented television 88% to move video images from the field market and enabling it to continue to to its many production centres 24 hours Essential offer diverse high-quality programming 94% a day, seven days a week. in its areas of excellence: information, Distinctive CBC Newsworld is proud to be the drama, youth, culture, cross-cultural 72% exclusive carrier of Voiceprint, the national programs, and amateur sports.

Viewers aged 18+ were asked to rate CBC French reading service for the visually impaired. Television. This year, journalistic teams were October – December 2001 enriched across the country. A renewed Source: CBC/Radio-Canada Corporate Research (QRS) French Television and RDI emphasis on drama was witnessed in the introduction of six new series – French Television is a public, general Rivière-des-Jérémie, Les Super Mamies, interest, popular television service with L’Or, Asbestos, Music Hall, and roots in every region of the country and Le Dernier chapitre – many of which a commitment to reflect the culture of were based in the regions. Youth all Francophones. With 14.7 per cent of programming was revitalised with the the Francophone market share, it plays launching of, among other programs, a fundamental role for French-speaking a new téléroman for eight-to-fourteen- Canadians throughout the country. year-olds – Ayoye ! French Television’s mission is to produce The number of original Canadian and broadcast high-quality programming cultural programs was also increased; in French for as many people as possible. La Vie la vie, which was launched It develops, supports and promotes talent last year, continued to gain attention and culture in French, throughout Canada; from critics and audiences for its serves the specific needs of the various innovative content and style. Amateur Francophone communities across the sport occupied an important place in

16 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

the schedule, especially with the focuses on creative and experimental Jeux de la Francophonie, the expression. It also represents a unique 8th IAAF (International Amateur Athletic partnership between the public and Federation) World Championships, and private sectors and between Canadian the Winter Olympics in Salt Lake City. and international organisations. CBC English Radio “distinctive” The integration of the news-gathering Another innovative partnership between for 8 in 10 listeners facilities for French Television and RDI French Television and the private sector Overall Satisfaction into Radio-Canada’s new, entirely digital is the redefined agreement with Cogeco 91%

Centre de l’information brought French Radio-Télévision inc. (CRTI) that will allow Essential Television closer to its goal of making Radio-Canada to produce regional News 96% all of its operations digital. Among the with independent editorial control to be Distinctive objectives of this integration are the broadcast on affiliated stations owned by 77% following: to free up resources in order Cogeco in Trois-Rivières, Sherbrooke and to improve news coverage and analysis; Chicoutimi/Jonquière. This agreement Listeners aged 18+ were asked to rate CBC English Radio. and to facilitate exchanges with other provides a broader diversity of voices and October – December 2001 Source: CBC/Radio-Canada Corporate Research (QRS) media. In 2002-2003 French Television’s information for viewers in these regions, drama facilities will also be made digital. and will give French Television a greater presence in these communities. RDI serves 8.7 million households across the country: 2.3 million in Quebec and CBC English Radio shares return 6.4 million outside Quebec. Its mission is English Radio to historic heights to inform the public quickly, and in depth, English Radio provides high-quality infor- 8.7 9.2 of the most significant regional, national 7.7 7.7 7.4 mation, cultural and music programming CBC Radio One and international news, and to provide on Radio One and Radio Two, originating context to help audiences understand CBC Radio Two programming from 48 communities across 3.0 3.3 3.4 3.6 3.5 the news. RDI is a reliable, relevant and Canada, and broadcasting on a network of high-quality network serving the public Fall 19971998 1999 2000 2001 over 430 AM and FM transmitters. interest. During the regular 2001-2002 Share of Anglophone 12+ listening in CBC service areas. season (September to March), RDI topped Radio One and Radio Two experienced Source: CBC/Radio-Canada Corporate Research (BBM) the ranks of French-language specialty historically high audience shares with a channels among Francophones with cable combined share of 12.7 per cent according television. With a share of 3.2 per cent, to BBM in Fall 2001. The reach for the two the network considerably improved its Radio services combined, at its highest in audience share of 1.9 per cent for the over 10 years, is approximately four million previous year. RDI is also the specialty Canadians each week. Weekday morning channel watched by the largest number shows ranked first or second in nine of viewers (relative reach of 49 per cent markets across Canada in Fall 2001. In of Francophones with cable television). fact, CBC Radio has some of the highest user satisfaction levels for any media in This year’s launching of ARTV represented the country, with over 95 per cent of a unique opportunity to expand the listeners to both Radio One and Radio Two availability of arts programming in the expressing themselves as being “satisfied” French-language television market. Being or “very satisfied” (QRS 2000). the first Francophone service in Canada entirely devoted to arts and cultural pro- Radio One can be received by 98 per cent gramming, it allows CBC/Radio-Canada of English-speaking Canadians. Radio Two and its partners to promote Canadian art is expanding its coverage to 75 per cent of and artists through programming that the English-speaking population in most

DISTINCTIVE 17 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

provinces by 2007. Kamloops Radio Two French Radio’s role in protecting was opened in October 2001, and and developing a public space for openings are planned for new Radio Two Francophones in Canada has become transmitters in 2002 in Corner Brook; even more important in the context of Mulgrave (Nova Scotia); Quebec City; increased competition from large media and Sherbrooke. conglomerates and rapidly changing, sophisticated technology. This has meant Radio Three’s websites – 120seconds.com the need for French Radio to improve its (multimedia storytelling, all-Canadian), services and to target its activities in newmusiccanada.com (featuring terms of programming and the promotion new and emerging Canadian bands), of its services. justconcerts.com (concert and studio sessions recorded live across Canada) – In Autumn 2001, French Radio had its launched in 2000, are being expanded highest audience ratings (BBM) since to attract more young Canadians. 1984. With 740,000 listeners per week, the Première Chaîne accounted In 2001-2002, CBC Radio, through CBC French Radio shares return for 8.6 per cent of all listening by to historic heights commissions and rights payments, directly Francophones, up from 6.9 per cent invested more than $6 million in Canadian 7.9 8.6 the previous Autumn, which is a Première 7.1 6.3 6.9 writers, composers and performers. Chaîne 25 per cent increase; while the Chaîne Chaîne 2.9 CBC Radio continued to demonstrate its culturelle, with 258,000 listeners per culturelle 2.2 1.9 2.0 2.5 commitment to the highest quality of week, accounted for 2.5 per cent of all

Fall 19971998 1999 2000 2001 Radio programming this year, while listening by Francophones, that share beginning a process to fundamentally being its highest in three years. Share of Francophone 12+ listening to French stations in Radio-Canada areas. re-develop and update its relevance to all The Première Chaîne and the Chaîne Source: CBC/Radio-Canada Corporate Research (BBM) Canadians. Initiatives were undertaken to culturelle are currently available improve on-air presentation on Radio One to 98 per cent and 80 per cent of and Radio Two. Radio One began a major Francophones, respectively. re-examination of its program schedules Success Measures – for Saturdays and weekday Extension of French Radio services to CBC French Radio with the intention of providing new and all parts of Canada is a top priority. In Overall Satisfaction innovative programming in the Fall of 2001 alone, new transmitters began 92% 2002. This program development is based operation in the Gaspé, Sudbury and

Essential on extensive audience research and the Winnipeg, and our Rouyn affiliate 98% best ideas from Radio producers across became a full rebroadcaster of the the country. Première Chaîne service. In October 2001, Distinctive CBC/Radio-Canada filed applications 82% This past year CBC Radio was awarded with the CRTC for new transmitters in a record number of major national Listeners aged 18+ were asked to rate order to extend the Chaîne culturelle’s CBC French Radio. and international awards – well over October – December 2001 programming to an additional Source: CBC/Radio-Canada Corporate Research (QRS) 100 in 2001 alone. 18 communities from Newfoundland and to Alberta over the next French Radio 24 months, making this programming available to over 90 per cent of all CBC/Radio-Canada’s unique French Radio French-speaking Canadians. If approved, service has always been at the heart of this extension would be well ahead of the Canadian broadcasting system, the schedule promised to the CRTC providing a voice and a reflection of in the Corporation’s January 2000 Canadians across the country. licence renewal.

18 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Technical changes were made in 2001 international service, particularly to in order to improve the quality of signal the Middle East. RCI proved to be of the Première Chaîne. New transmitters a major source of international were installed, allowing the extension information for its listeners, provided of the Première Chaîne’s services by a team of veteran correspondents radio-canada.ca Most Popular French-language Website* to Témiscaming, in December 2001, from English Radio and French Radio and to Fermont, in February 2002. who demonstrated the complementary radio-canada.ca Two new journalistic bureaus in Ontario nature of the two networks with 902 and Newfoundland and Labrador have respect to gathering and broadcasting cyberpresse.ca reinforced French Radio’s journalistic international news. 546 coverage and presence in the regions. RDS.ca Early in 2002, French Radio also opened 464 bureaus in Rio de Janeiro and Jerusalem. New Media tva.ca This year, CBC/Radio-Canada French Radio’s bandeapart.fm, 328 demonstrated beyond a doubt that launched for young people last year on teletoon.com its websites provide essential service the Internet and Galaxie as a place for 234 of a very high editorial, cultural and emerging talent and new musical styles, technical quality. The regrettable events * Among broadcasters and news/information websites. this year added a Television component, of September 11th illustrated the fact Based on number of unique visitors to broadcasters’ bandeapart.tv, for broadcast on ARTV. websites by Francophones aged 2+, at home. that CBC/Radio-Canada is the principal March 2002 As well, in March 2002, bandeapart.fm Source: Jupiter Media Metrix supplier of Canadian non-commercial, was officially launched in Paris. Since its impartial content on the Web. In fact, beginnings, the bandeapart.fm initiative our English and French websites has won awards and garnered loyal combined are ranked number one audiences. cbc.ca Most Popular amongst Canadian media sites, ahead English-language Website* of CTV, ,and TVA. cbc.ca Radio Canada They are also ahead of CNN for 1,064 International Canadian browsers. msnbc.com Radio Canada International (RCI) is an Our Salt Lake City Winter Olympics 845 websites received 2.4 million individual integral part of CBC/Radio-Canada’s public CNN.com service mandate. CBC/Radio-Canada is visitors this year – a remarkable 752 firmly committed to the future of RCI and performance. The combination of globeandmail.com complementary Television, Radio and is determined to continue to enhance its 668 programming content. Not only does Internet services as well as chat rooms RCI provide services to its international and forums allowed Canadians to theweathernetwork.com 577 listeners, but it also “brands” Canada enjoy a unique collective experience. abroad by presenting Canadian culture, The close integration of production * Among broadcasters and news/information websites. values and perspectives worldwide Based on number of unique visitors to broadcasters’ teams from New Media, Radio and websites by Anglophones aged 2+, at home. through its programming. March 2002 Television has also allowed us to improve Source: Jupiter Media Metrix This year, RCI continued to broadcast our services, especially those aimed at its regular shortwave Radio services the audiences which are more difficult internationally in seven languages. In to reach through traditional media – the aftermath of September 11th, RCI young people, for instance. Radio Three, significantly strengthened its Arabic and bandeapart.fm and youth websites fulfil Russian programming to ensure better a need for information, entertainment and interactivity in this group.

INNOVATIVE 19 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

High-impact Uniquely Canadian

CBC/Radio-Canada continues to make meaningful contributions to Canadian awareness and identity through innovative, nation-binding programming not available anywhere else.

In recent years, CBC/Radio-Canada establishes a new model of cooperation has produced various Television and between our English and French Radio programs for broadcast on both Television services, and we believe our English and French networks. that it also serves as an exemplar for These programs are intended to appeal public broadcasting at its best, delivering to all Canadians and to reflect their distinctive, high-quality, high-impact shared experiences. Our cross-cultural programming. The 17-part series, programming allows our networks to pool broadcast over two years, comprises resources and expertise to produce more 32 hours of stunning documentary high-quality programming, and allows programming produced using entirely us to utilise our distribution platforms digital technology. Audience and critical more efficiently to promote exchanges reactions have been extraordinary, and between the linguistic communities and an astounding 15 million Canadians – to reach more audiences. As well, it is nearly half of the population of Canada – natural that the public broadcaster of a watched the series. The home videos and bilingual country would undertake such companion book are bestsellers. Nearly programming, and our viewers and 80 per cent of Canadian schools have listeners have endorsed this point of access to the series’ educational materials view through their enthusiastic and the 500-page, fully bilingual website audience response. continues to be popular with students and viewers. High-impact Uniquely Canadian CBC/Radio-Canada has formally embraced the notion of producing and In Spring 2002, English Television aired airing more cross-cultural programming Trudeau, a four-hour dramatic series that on our different media platforms by took a candid look at one of Canada’s dedicating a generous budget to such most remarkable and controversial initiatives. Prime Ministers. Starring in the lead role, the series showcased an We are proud of the cross-cultural exceptional group of French- and programming that we delivered to English-speaking actors. Audience figures Canadians this year. A prime example were very good. The programs attracted was the second year of episodes in an average of 1.9 million viewers. our landmark documentary series, French Television will air Trudeau in Canada: A People’s History / Le Canada : the 2002-2003 broadcast year. Une histoire populaire. This series

1 2 3 1. Michael Ironside, Roy Dupuis, The Last Chapter / Le Dernier chapitre, English and French TV; 2. Peter Anderson, The Overcoat / Le Manteau, English and French TV; 3. Polly Shannon, 4 5 Colm Feore, Trudeau, English and French TV; 4. Canada: A People’s History / Le Canada :

6 Une histoire populaire, English and French TV; 5. Deborah Pollitt, Colm Meaney, Random Passage / Cap Random, English and French TV; 6. Sonia Rodriguez, Aleksander Antonijevic, Les Sylphides, Opening Night, English TV. 20 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

The Last Chapter / Le Dernier chapitre The close spirit of cooperation seen in The CBC/Radio-Canada-En Route is a high-powered dramatisation of the previous years between CBC Newsworld Literary Competition (May 2001-May biker wars in Ontario and Quebec. and RDI continued to grow this year 2002) was funded by CBC/Radio-Canada, Co-produced by our English and French with the joint commissioning of Canada Council for the Arts and Television services, this six-hour series 10 independent documentaries to En Route Magazine. Winning entries was filmed simultaneously in French and be shown in English and French on were broadcast on our English and English and broadcast on both networks. both networks. The documentary French Radio services and printed in About 4.7 million Canadians watched at From Russia for Love, commissioned En Route Magazine every month from least some part of the first episode of by CBC Newsworld, was also presented February to July 2002. the series on either English Television under the title De la Russie par amour Radio Two and the Chaîne culturelle each or French Television. on French Television’s Enjeux, where year record concerts for broadcast on it received critical acclaim, thus Random Passage, a tale of survival both networks. Examples this year were demonstrating the universal appeal and love in 19th century Newfoundland, a concert gala at the Canadian Centre for of the programs that appear on is an Irish-Canadian co-production Architecture in Montreal, and the Louis CBC Newsworld’s involving our English and French Lortie Beethoven concert series. The and Rough Cuts. Television networks and RTE Ireland, networks also collaborate in presenting CBC/Radio-Canada’s Irish national CBC Newsworld and RDI also jointly the results of three major music talent public broadcasting counterpart. Based commissioned 22 new episodes of competitions, which we discuss later in on the novels of Newfoundland writer Culture Shock/Culture-choc, the only this Annual Report. Bernice Morgan, this eight-hour regular program on Canadian television Radio One devotes two weekly mini-series was broadcast over two seen simultaneously in English and French programs to cross-cultural programming weeks on English Television, attracting Canada. Culture Shock/Culture-choc to provide a window on French Canada an average audience of 1.2 million follows the cross-country travels of young for its listeners. C’est La Vie, hosted across four Sunday and Monday evenings, video journalists as they explore the by Bernard St-Laurent, looks at even opposite the Super Bowl. It was different traditions and lifestyles of French-language media, literature, also broadcast on RTE Ireland. Random Canadians. humour and ideas among Francophone Passage will be shown on French Our English and French Radio networks Canadians. À Propos, hosted by Television in 2002-2003 as Cap Random. also collaborate to bring the best Jim Corcoran, features recordings and The Overcoat / Le manteau,an programming to their audiences. This discussion about contemporary French innovative theatre piece produced year, Ideas, hosted by Paul Kennedy, music, with special emphasis on the by Vancouver Playhouse Theatre, and and Des idées plein la tête, hosted by Quebec popular music scene. conceived by Morris Panych based Bernard Derome, co-produced three on a Gogol short story, was shown Radio documentaries with a Montreal this year on French Television’s freelance producer. Les Beaux Dimanches and on Another joint initiative by our English English Television’s Opening Night. and French Radio services was This wordless production is set to music Imagine.ca, a writer-in-residence by Shostakovich performed by project which has become a community Angela Cheng, Jens Lindemann and outreach, Radio programming and the CBC Radio Orchestra under extensive online initiative, featuring . A CD of the musical two authors, five high schools and a performance was recorded by writing project. Funded in part by CBC Records/Les disques SRC and was Canada Council for the Arts, Imagine.ca nominated for a West Coast Music Award. ran for a month in Autumn 2001.

DISTINCTIVE 21 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

News and Current Affairs

CBC/Radio-Canada continues to be Canada’s trusted source for news and current affairs, bringing a uniquely Canadian perspective to regional, national and international happenings that affect our lives.

CBC/Radio-Canada is Canada’s largest Middle East. Most of the foreign corre- news organisation, employing over spondents in these bureaus file in both 800 people in different journalistic official languages for CBC/Radio-Canada’s functions, in Canada and abroad. It is Radio and Television services. This the only news organisation with a resource capacity significantly boosted presence throughout the country, our ability to deliver more value and a operating in both official languages, broader range of stories and background and the only journalistic institution to context to Canadians during the crisis place French-language journalists in Afghanistan this year when four of west of Ottawa. CBC/Radio-Canada’s our foreign correspondents filed for regional operations provide Canadians both English and French Television and in all parts of the country with news Radio networks. about events throughout Canada. This year, CBC Newsworld produced CBC/Radio-Canada Radio and over 1,500 live programs and live Television reporters are located in nearly inserts including those covering 70 locations across Canada. In 2001, Nelson Mandela’s visit to Canada to English Television opened nine News become an honourary citizen; Canadian bureaus, including those in Bathurst, troops and ships leaving for Afghanistan;

News and Current Affairs News and Current Inuvik, Kelowna, Kitchener and Thompson the final Walkerton water report; and, opened by CBC Newsworld. French the death of Princess Margaret. These Television also opened 10 new bureaus, and other topics were also covered notably in Caraquet, the Magdalen by RDI this year in programs such as Islands, Kingston, Sudbury and . Le Téléjournal / Le Point and Additional mobile News trucks were Grands Reportages. purchased for RDI operations in Ontario, In 2001-2002, CBC Radio provided the West and in the Jonquière region. Canadians with 900 hours of unique CBC/Radio-Canada operates 11 interna- newscasts, documentaries, current tional bureaus: in New York, Washington affairs interviews and discussion, and and , covering the Americas; in commentary each week. This year, London, Paris and Moscow, covering World Report reached almost two million Europe; in the Ivory Coast, covering Canadians in its weekly and weekend Africa; and in Jerusalem, Cairo, Bangkok reports on Radio One and Radio Two; and Beijing, covering the Far and reached 900,000 on Radio One and 300,000 on Radio Two

1 2 3 1. Stéphan Bureau, Le Téléjournal / Le Point, French TV, RDI; 2. Wendy Mesley, , CBC News: Disclosure, English TV, CBC Newsworld; 3. Jean Dussault, La Tribune du Québec, 4 5 Première Chaîne; 4. Judy Maddren, World Report, Radio One, Radio Two; 5. ,

6 The National, English TV, CBC Newsworld; 6. Michaëlle Jean, Grands Reportages, RDI; The Passionate Eye, Rough Cuts, CBC Newsworld. 22 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

(BBM Fall 2001). Local Morning shows Our Corporate websites, cbc.ca and Tuesday evenings and on such as The Early Edition (Vancouver), radio-canada.ca, continued to deliver CBC Newsworld Sunday afternoons), Information Radio (Winnipeg), up-to-date information on local, regional, hosted by Wendy Mesley in Toronto (Toronto), and national, and international events, and Diana Swain in Winnipeg, Island Morning (Charlottetown) 24-hours a day, with access from any part brings a contemporary and together were heard by over two million of the country. These websites were the style to CBC’s proud tradition of Canadians each week (BBM, Fall 2001). top media News sites used by Canadians investigative journalism. Past This Morning, with host Shelagh Rogers, in September 2001 (Media Metrix). The episodes of both programs can be reached over 1.4 million Canadians each average monthly unique home audience seen on the CBC News: Sunday and week (BBM Fall 2001). (2+) between August 2001 and February CBC News: Disclosure websites on 2002 (with home excluding work and cbc.ca whenever a viewer chooses. CBC Radio began to integrate its regional school) was: radio-canada.ca, 792,000; and network information resources Sharon Lewis became the new host of and cbc.ca, 961,000. The average through greater operational consolida- CBC Newsworld’s current affairs debate monthly unique home audience (2+) tion where the needs of the regional program, counterSpin, now in its fourth in September 2001 had a combined audiences could be fully addressed, as season. Sharon Lewis moderates an hour total of 1,831,000. News and information in Toronto. There were also experiments of passionate, knowledgeable argument can also be received instantly on in greater cooperation with English about the big political and cultural issues wireless devices through various media Television to provide more comprehensive facing Canada and the world. partnerships. regional and content coverage in shared French Television’s noon News bureaus and, as in Winnipeg, with Early in 2002, CBC/Radio-Canada program was revised this year. integrated Radio-Television newsrooms. New Media launched its affiliates Renamed L’Heure du Midi, the bulletin program to create a network of partners. French Radio’s News services continued was extended by a half-hour to include New Media continued to exploit the to enjoy an excellent reputation for the regional News produced in Montreal benefits of convergence and further the quality of their information, the credibility and Quebec City for a Quebec audience integration between our traditional of their journalists, and the relevance of and in Ottawa and Moncton for other media and New Media. New Media also the stories presented. The creation of a audiences. The four French Television developed Wink interactive Television Radio current affairs department made it stations in Western Canada extended services for CBC News, as well as current possible to integrate over 300 hours of their supper hour News bulletins to affairs multimedia projects involving new content into broadcasts. include public affairs coverage. Radio, Television and New Media. French Radio opened two new journalistic This year, a new innovative weekly bureaus in 2001, in Rio de Janeiro and magazine, 5 sur 5, hosted by New Programs and Hosts Jerusalem, which will expand coverage Bernard Derome, was launched as a of events considerably. As part of its transformation to a more collaborative effort between New Media public broadcaster, CBC News launched and Radio-Canada Information services. Sans frontières again this year two programs this year. CBC News: This program examines subjects presented national and international Sunday (on CBC Television Sunday suggested by its audiences who pose information and in-depth analysis in mornings and on CBC Newsworld Sunday their questions to a network of cameras order to provide listeners with extensive evenings) is a two-hour weekly current in public places from Caraquet to detail for an understanding of current affairs and information magazine hosted St-Boniface. Television and multimedia events. Sans frontières was awarded by Carole MacNeil and Evan Solomon. teams work together in the same the 2001 Radio Prize for best Focusing on politics, media, ethics, and locations. Among the objectives of the special (hosting and information) for spirituality through interviews and program are the construction of a its September 11th, 2001, program. documentary-style field pieces, the platform permitting the public to express Radio Canada International (RCI) this year program goes beyond reporting events itself and to influence the content added 365 hours of original programming to examine the personal motivation and of the program; and the creation of an in Russian and 810 hours of programming values of the people in the news. instrument for the democratisation in Arabic, in the wake of the events of CBC News: Disclosure (on CBC Television of information. September 11th.

EXCELLENCE 23 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

The Chaîne culturelle also introduced new programs and hosts in 2001, The Big News Events including Salut Garneau !, with Richard Garneau, a morning program of the Year RDI stays number one notable for its originality and unique September 11th 3.2 musical content. Also, the cultural 2.6 2.5 Rarely has the role of RDI 2.1 1.9 program, Aux arts, etc., with Johane Despins, informed its listeners CBC/Radio-Canada been more evident 1.4 th 0.9 1.1 than on September 11 and in the LCN 0.4 0.7 about happenings in music, the performing arts, films, and literature. weeks that followed. Canadians 97-9898-99 99-00 00-01 01-02 turned to our services in phenomenal On the Première Chaîne, the program numbers, as they usually do in times September – March Source: Nielsen Media Research C’est bien meilleur le matin with host of crisis, because they want a Canadian René Homier-Roy, offered its listeners perspective on events. Canadians know something out of the ordinary, where the importance of having respected rigorous information was provided with Canadian journalists on the scene and humour by a truly unusual team. The CBC Newsworld, leader among around the world to help everyone Canadian News Services network program Indicatif présent with understand. Audience Share (per cent) 24 Hours Marie-France Bazzo is a socio-cultural Our coverage has been praised both 1997-98 program covering society’s major trends. at home and abroad for its informed, 1.3 0.7 0.2 Finally, Sans frontières, an afternoon information program, provided an respectful and balanced treatment. 1998-99 The figures speak for themselves. 1 1.4 0.3 accurate picture of the daily news. On September 11th, the reach for 1999-00 English Television, French Television, 0.9 0.5 1 Special Programming CBC Newsworld, and RDI combined 2000-01 was 16 million, while the reach Now in its second season, 1.1 0.8 0.5 for Radio One, Radio Two, the CBC News Big Picture focuses on a 2001-02 Première Chaîne, and the subject of broad interest to Canadians 1.1 3.2 0.6 Chaîne culturelle combined was four and deals with it through documentaries, million. RCI’s journalistic coverage, special reports, interviews, and panel CBC Newsworld which aired on every continent, had CNN discussions on CBC News, Current Affairs, impressive audience figures around CTV News CBC Newsworld and on-line the world. English Television’s coverage September – March programming over one or more days. Source: Nielsen Media Research was picked up by the USA Cable Topics this season have included: Network and carried to 80 million Inside Canada’s Prisons; Sky homes throughout the United States. (the problems in Canada’s airline CBC News also provided the pool industry); The Kindness of Strangers coverage of the Canadian memorial (why volunteering is on the decline); service on , which Coping With Uncertainty (the was picked up by every Canadian Canadian economic outlook); broadcaster, including those not and Four Months Later (the aftermath generally airing news. Radio-Canada’s of September 11th). signal was available on TV5 Monde continued on page 26 as well, which quadrupled its audience during these events.

24 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

English Television began live full coverage French Television also began live coverage the events. Throughout the Autumn, shortly after the events on the morning of the events shortly after they occurred CBC Radio continued to provide of September 11th and stayed on the air and carried special uninterrupted thoughtful coverage of the events continuously for the next two days with coverage for two days simultaneously and issues. special programming and extended with RDI. In all, French Television On French Radio, the events of editions of Canada Now, CBC Morning, presented close to 60 hours of special September 11th generated the and The National. In the days programming describing the impact of broadcast of 750 stories, to which following, the network continued with the terrorist attacks and the beginning were added 478 reports by foreign extended news programming and of the American retaliation in Afghanistan. correspondents, hundreds of stories CBC News Specials, broadcast without RDI provided exhaustive coverage of the from the regional stations and commercial breaks. Overall audiences events, in addition to offering programs 212 stories by freelance journalists. to The National in the weeks following and documentaries that looked for Worth noting are the specials September 11th jumped 36 per cent answers to the big questions raised by Sans frontières aired on (compared to the weeks before), these events. During the week of September 11th and in the days proving that Canadians trust and seek September 10-16, RDI achieved a following. Journalistic coverage out CBC/Radio-Canada for important historical audience share of 9.9 per cent, by French Radio was distinguished information. a record for a Francophone specialty by its rigorous and relevant channel. Coverage on CBC Newsworld was analysis of current affairs. continuous from 0845ET Tuesday, CBC Radio’s and French Radio’s feed Audience shares for the weeks that September 11th, to 2300ET Sunday. The was carried by National Public Radio followed the events showed a clear first 91 hours were commercial-free. in the U.S. and by Radio France at advance in audience numbers for CBC Newsworld reached 9.4 million one point or another. During the week French Radio in relation to those viewers the week of September 10-16, of September 10-16, CBC Radio for their competitors. receiving its highest weekly share of the (One and Two combined) had a share year, of 2.8 per cent. A second high of 14.5 per cent (compared with On September 11th, the Zone occurred a few weeks later, during the 12.7 per cent over the rest of the Nouvelles of radio-canada.ca was week of October 8-14, when U.S. Fall survey period). The combined the most consulted French-language bombing began in Afghanistan. The reach of the English Radio service was website in Canada. Both cbc.ca and reach that week was 7.4 million. 4,475,000 for that week (compared radio-canada.ca presented exclusive with an average 3,888,300). multimedia documents to aid their A CBC News Special documentary audiences in understanding the by Terence McKenna revealed new CBC Radio One was preempted history of the conflict and current information on the Canadian connection with continuous live coverage on events. Traffic on cbc.ca has more to the bin Laden network. In a September 11th and for much of the than doubled since September 11th, remarkable special documentary report, remainder of the week. Hosts reaching 3.3 million page views in Inside CBC News: Voices of War, Michael Enright, Judy Maddren, October 2001, for an average length English Television News foreign Shelagh Rogers, and Bernie McNamee of visit of approximately 23 minutes. correspondents went beyond the military were on air in the morning. aspects of the campaign to offer intimate Cross Country Check Up with Canadians can be proud of their anecdotes and impressions of a ravaged Rex Murphy provided Canadians with public broadcaster. Through country and desperate people. one of the few national forums to react CBC/Radio-Canada, a Canadian and share for two days running after voice and point of view were heard at home and around the world.

TRUSTED 25 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

continued from page 24

CBC Newsworld produced its second Science, Technology, On English Television, the award-winning annual Generations program on Health science program, Remembrance Day as part of with David Suzuki, now in its 42nd season, The Memory Project partnership, an In 2001-2002, RDI introduced a new broadcast sometimes controversial stories educational outreach program that daily program produced in Quebec, about technology, the environment and unites students with war veterans to Bulletin de santé. Shown Monday to the world of science. Friday from 11:30 a.m. to noon, tell and preserve their stories. th Bulletin de santé looks at all aspects Now in its 26 year, CBC Radio’s CBC Newsworld partnered with of health. Quirks and Quarks continued to provide The Dominion Institute for exclusive the highest quality in provocative and th Television coverage of the third annual For the 14 season, French Television entertaining science journalism in Lafontaine-Baldwin Symposium, this presented the program Découverte,a Canada. Quirks and Quarks has an year delivered by Georges Erasmus. complete magazine program dealing 11 per cent share of Radio listening not only with scientific questions, but and reaches close to 500,000 Canadians also with their social, political and even each week (BBM Fall 2001). moral impact. This program had a Summit of the Scientific, technology and health issues Americas weekly average of 550,000 viewers in 2001-2002. The program on are a regular part of CBC Radio regional In April 2001, Quebec City hosted January 20, 2002, which presented and network programs, including the Summit of the Americas. special features on Ecstasy and This Morning, , and Before the opening of the event, Parkinson’s disease, peaked with close The World at Six. todradio.com, which French Television showed to 800,000 viewers. returned for a summer run in 2001, is La Marche des Amériques,an an interactive live program about new The Première Chaîne broadcasts exhaustive analysis of the relevant technology and Canadians, hosted out of a weekend program entitled, issues and implications. Vancouver simultaneously on Radio and Les Années lumière. Twice daily during French Television and RDI presented via the Internet by futurist Tod Maffin. the week, two Info-science bulletins complete coverage of the actual are also offered to listeners. Summit and the happenings on the street outside of it as well. As part of the CBC News Big Picture CBC News also provided series, English Television, CBC Newsworld comprehensive coverage of the and cbc.ca presented Curing Health Quebec City gathering, including Care. This presentation combined live broadcasting of the closing gala, coverage of the first day of the inquiry Rhythm of the Americas, into health care in Canada with live presented on French Television reports from hospitals in Sudbury and under the title Amérythmes. Halifax, and taped reports from the health front across the country.

Evan Solomon this year looked at the extraordinary ideas and lives of some of the most influential contemporary innovators in a special series co-produced by CBC Newsworld and PBS. Health Matters with Norma Lee MacLeod, also on CBC Newsworld, focused on health news and issues.

26 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Arts and Entertainment

CBC/Radio-Canada is Canada’s most important vehicle for supporting Canadian arts and culture.

CBC/Radio-Canada is the country’s most Outstanding Performing occasion, La Francophonie chante important vehicle for developing and Arts Programming Plamondon; as well as Je vous parle showcasing Canadian arts and culture, d’un temps, a program reviving including orchestras, composers and English Television’s Opening Night French song from 1950 to 1980. There performers, theatre, comedy and returned this year for its first full was also Les refrains d’abord,a literature, and dance ensembles on both season. Opening Night is a two-hour, French Radio program from which national and regional levels. It is strongly commercial-free, prime-time performing Le cabaret des refrains was produced committed to the commissioning, arts program that offers Canadians for French Television in Autumn 2001, production and broadcast of original the finest cultural programming and with great success. works by Canadian artists. Our services performances from Canada and around ARTV, the new specialty arts channel also help to discover and promote the globe. This program confirms in which CBC/Radio-Canada is a future generations of Canadian talent English Television’s strong commitment major shareholder, further affirms by organising important competitions to the arts in Canada. Among this year’s CBC/Radio-Canada’s mission to promote throughout the year. outstanding productions were: Don Giovanni Unmasked; Cross-Canada the arts and artists of French-speaking This year, in partnership with the private Christmas; The Overcoat (with the Canada with strong Canadian content sector, CBC/Radio-Canada launched CBC Radio Orchestra and based on the and a commitment to all forms of creative ARTV, a new French-language specialty Vancouver Playhouse Theatre production); expression. The channel’s broadcasting Television service devoted entirely to the and, Dracula: Pages from a Virgin’s Diary schedule includes specials, documentaries, promotion of all forms of art. (with The Royal Winnipeg Ballet). news, new programs from Europe and features music of all types, dance, theatre, CBC/Radio-Canada contributes greatly French Television’s Les Beaux Dimanches the visual arts, literature, film and more. to Canada’s cultural community, continued its tradition of presenting While presenting established artists and providing direct payments to artists and exceptional cultural performances each their works, ARTV’s programming independent producers in the range of Sunday night. In December, the program distinguishes itself by featuring new Arts and Entertainment $100 million per year. celebrated the Théâtre du Nouveau talent and experimental art. ARTV’s CBC/Radio-Canada’s Corporate websites, Monde with Les 50 ans du TNM.On program, Silence, on Court !, featuring cbc.ca and radio-canada.ca, also promote another evening, Les Beaux Dimanches the best Canadian short films, is Canadian talent in literature, visual arts, focused on the oldest theatre troupe in supplemented by an Internet site theatre, films, and music. Canada, Le Cercle Molière de Winnipeg, devoted exclusively to the short films which celebrated its 75th anniversary on the program. In a Spring 2001, survey conducted at the heart of Franco-Manitoban life. by Canadian Facts (which questioned This program was produced by 1,800 Canadians aged 18 and over), Radio-Canada Manitoba. Specials three in four Canadians agreed In 2001, French Radio produced several that CBC/Radio-Canada is a vital French song was celebrated in numerous specials. In the series Radio-concerts, part of Canadian culture. programs, including the live broadcast of the opening ceremonies on Parliament there was a performance by Louis Lortie; Hill of the IVes Jeux de la Francophonie for French song, there were programs in Ottawa and the concert given on that concerning Félix Leclerc and

1 2 3 1. Véronique Cloutier, La Fureur, French TV; 2. Marie-France Bazzo, Indicatif présent, Première Chaîne; 3. , , , , English TV; 4. Sylvie Léonard, Guy A. Lepage, Un gars, une fille, French TV; 5. Arthur Black, Basic Black, Radio One; 6. , 4 5 , , , , English TV.

6 CANADIAN 27 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Raymond Lévesque; and in current special entitled, Lara Fabian: From Lara concerts and performances, or affairs, there were program series With Love, featuring the Montreal singer participating financially in various major dealing with René Lévesque, and in her first Canadian television special. music events, such as the Festival d’été Les femmes et la guerre. de Québec, the Festival de la chanson CBC/Radio-Canada presented special de Petite-Vallée in the Gaspé, or the To celebrate the inauguration of a tributes to important Canadians who died Festival Franco-Ontarien, French Radio new antenna for CBC/Radio-Canada’s last year: Peter Gzowski, Ernie Coombs, supports the emergence of new Chaîne culturelle in Winnipeg, in , and Al Waxman. Francophone talent in both minority January 2002, French Radio broadcast A Celebration of Peter Gzowski was communities and in Quebec. live a concert featuring held at the ’s Sylvain Lelièvre in one of his last Convocation Hall in February 2002. The CBC Newsworld had the honour of appearances before his untimely death. event was aired live across the country co-producing the first visit to Canada This event was particularly significant on Radio One and CBC Newsworld, and of BBC’s Antiques Roadshow. More as it marked the launching of the rebroadcast the following day on than 5,000 people received free tickets Chaîne culturelle in Manitoba (the Radio One and English Television. to the two Canadian tapings made network’s first to be heard in the West). at the National Gallery of Canada Our English and French Television and Casa Loma in Toronto. These In March 2002, CBC Radio launched networks both broadcast award shows editions of the regularly programmed to search for a book this year. French Television again Antiques Roadshow aired on Canadians could read together. Comedian presented the Prix Gémeaux, the CBC Newsworld during the winter Mary Walsh led a panel made up of Gala de l’ADISQ dedicated to music and along with a behind-the-scenes former Prime Minister , humour, and La Soirée des Masques, documentary about the making of the actor Megan Follows, writers celebrating theatre craftspersons. Antiques Roadshow in Canada.The and Nalo Hopkinson, and musician English Television broadcast the project garnered unprecedented success , each of whom proposed 16th , the , in publicity and audience ratings. a Canadian book. After much debate, the East Coast Music Awards (heard also the panel chose the winning book: on Radio Two), the National Aboriginal ’s In the Skin of a Lion. Achievement Awards, and the Canadian Drama In addition to intense outside media Awards. For the last two This year, English Television presented attention, Canada Reads captured the years the East Coast Music Awards has several new series. Ken Finkleman’s imagination of Canadians, including won the Gemini Award for the Best Music Foreign Objects featured six short stories many who had never listened Variety Program. Both Television networks about love, betrayal, intrigue, tragedy to CBC Radio before. aired the prestigious Governor General’s and song, and was broadcast over Performing Arts Awards in 2001. English Television and English Radio three consecutive nights in September. placed high priority on working together In its special programming this Tom Stone is a new prime-time Television in the recording and presentation of year, French Television offered a tour drama set in Calgary about an ex-cop performance programs, including these of artistic life in our country: who is recruited to work undercover for three musical specials: Easter Sunrise Danse dans les flammes by the Acadian the RCMP. Jinnah On Crime, the first Concert; Natalie MacMaster – My Roots group, Le Grand Dérangement; of a projected series of movies of the are Showing; and, Anne Murray: Canadian performers in Montreal’s week, was set in Vancouver’s East Asian What a Wonderful Christmas. Francofolies 2001; De Fête et de fierté community. Among the returning series English Television also broadcast a from the Festival Franco-ontarien; the was Da Vinci’s Inquest. Now in its fourth Festival d’été international de Québec; season, the gritty reality-based series, set and, Solstice 2000, the closing ceremony largely in Vancouver, has gained a huge of the Présence autochtone Festival. following, won numerous awards, and was voted the favourite drama series by In order to promote French song, TV Guide readers. French Radio crisscrosses the country seeking new talent. Whether taping

28 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Top 10 CBC English Television Canadian entertainment Top 10 CBC French Television Canadian entertainment programs or specials programs or specials

PROGRAM AMA (000) PROGRAM AMA (000) Trudeau 1,879 Music Hall 1,561 Céline Dion 1,635 Gala de L’ADISQ 1,217 Royal Canadian Air Farce: Best of 2001 1,388 L’Or 1,130 Anne Murray 1,206 La Fureur : Jour de l’an 1,125 Random Passage 1,198 Un gars, une fille 1,104 Talking To Americans (repeat) 1,155 Ici... La rentrée 1,010 Royal Canadian Air Farce: Season Premiere 1,112 La Fureur 997 Royal Canadian Air Farce 997 Mon meilleur ennemi 995 Royal Canadian Air Farce: Season Finale 995 La Vie la vie 990 NWYR 992 Le Dernier chapitre 989

September 30, 2001 to April 14, 2002 (2001-2002 regular season of entertainment programs or specials). Source: Nielsen Media Research

English Television also aired numerous In April 2001, a special 30-minute CBC/Radio-Canada’s websites, containing special movies and mini-series this year, program reprising the highlights of original material, accompany our drama including Dream Storm (a North of 60 4etdemi…was aired just before the series. The popularity of these sites story), Harry’s Case, A Wind at My Back door closed for the last time on its indicates our browsers’ appreciation for Christmas Special, and Chasing Cain. likeable tenants. This broadcast received our New Media content: for instance, Also broadcast were three cross-cultural a Prix Gémeaux 2001 for best téléroman. there were thousands of visitors a week films made in collaboration with The innovative form and content of for the Virginie website. CBC/Radio-Canada’s French Television: La Vie la vie were also recognised The Last Chapter / Le Dernier chapitre, with three Prix Gémeaux. Random Passage / Cap Random, and Comedy On English Radio, drama and spoken Trudeau. This year, Friday nights were comedy word performance of literature and nights on English Television and four very French Television has initiated a thorough comedy are presented in a range of successful programs returned to delight revamping of its program schedule. This weekly programs, including The Mystery audiences. Royal Canadian Air Farce, exercise, which began in 2000-2001, Project, Sunday Showcase, Monday now in its ninth year, added a regular will be spread over three years, until Night Playhouse, Between the Covers, line-up of guest stars to complement 2002-2003, and will result in the and Madly Off in All Directions. its regular cast of Roger Abbott, replacement of nearly 90 per cent of As part of the international Don Ferguson and Luba Goy. Royal drama programs in prime time. French English-language radio drama exchange, Canadian Air Farce was one of the first Television introduced seven new CBC Radio Drama and Canadian two inductees into the new Canadian Canadian drama series in 2000-2001 playwrights and actors are heard in Comedy Hall of Fame. For the second year and six new drama series in 2001-2002. half a dozen countries around the world in a row, the program won the Viewer’s Several new programs on French with a potential audience of tens of Choice Award. This Hour Has 22 Minutes Television this year were set outside of millions. This exchange also brings has won 19 Gemini Awards over its nine Montreal: Asbestos, which takes place drama to Canadians from the BBC, seasons on English Television, and is a in small-town Quebec after the war; Australian Broadcasting Corporation five-time winner of the Best Comedy Rivière-des-Jérémie, a téléroman set in and Radio Television Hong Kong, Series. This year Colin Mochrie joined the the Outaouais; and L’Or, a story of love among others. regular cast of This Hour Has 22 Minutes and adventure in Abitibi, Vancouver and for satire aimed at Canada’s newsmakers. French Radio caters to opera fans with China. Other new programs included: , one of the most the program L’opéra du samedi / L’opéra Music Hall, a new genre, a type of moral popular comedy series on television, du Metropolitan. English Radio offers fable about money, glory and creativity; returned for a fourth year in 2001-2002. parallel programs, Saturday Afternoon and, Les Super Mamies, a téléroman at the Opera / The Metropolitan Opera. about four middle-aged women.

DISTINCTIVE 29 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Made in Canada, a smartly written This year, French Television’s daily arts ArtsCanada was launched in series, is about the inner workings of a magazine, Tam Tam, discussed the November 2001 replacing the fictional film and television production cultural life in summer, and broadcast Entertainment link on the cbc.ca home company. Now in its fourth season, from the Festival d’été de Québec and page. A joint English Television, Radio the series stars , formerly from the region of Ottawa-Hull during and New Media initiative, ArtsCanada of This Hour Has 22 Minutes. the IVes Jeux de la Francophonie. includes daily arts news headlines, Made in Canada won this year’s Christiane Charette en direct, broadcast special reports focusing on arts events Gemini award as Best Comedy Series. live from a bar in Montreal, met with across the country, and full in-depth, popular artists, intellectuals, and artists animated stories produced in On April 1, 2001, Rick Mercer’s out- from the alternative art scene, and collaboration with original CBC Radio standing special, Talking to Americans, offered live performances. The weekly and English Television productions. achieved the highest audience rating magazines, Expresso in Ottawa and Brio ever for a CBC comedy show or series – in Moncton, continued to reflect the an astounding 2.7 million. cultural and artistic scene of their regions. Documentaries French Television’s situation , Jamais sans mon livre added other English Television this year presented Un gars, une fille; Catherine; Le monde forms of artistic expression to its literary a variety of documentaries such as de Charlotte; and La Vie la vie returned focus this year. The Big Show (on the 25th anniversary this season, as did Infoman, with its of the Toronto International Film Festival); Among French Television’s new piercing look at daily affairs. Niagara Falls (a six-part series); and culture and variety broadcasts was Trudeau (a new two-hour documentary French Television also launched a new L’Été… c’est péché !, a morning program by Terence McKenna). series, Chick’n Swell, highlighting a dedicated to the pleasures of summer of comedians who present surreal and and “inspired” by the seven deadly sins. Witness, English Television’s absurd sketches in an innovative format award-winning weekly anthology series This past year CBC Radio continued each week. of hour-long documentaries, is the to distinguish itself with a range of premier national showcase for Canadian performance programming and arts independent films. Culture and Variety coverage on both CBC Radio One and Radio Two. CBC Radio now provides a CBC Newsworld’s investment in the This season, CBC Newsworld launched nightly arts magazine on Radio One, independent production community >PLAY, a fresh new, live weekly magazine The Arts Today, as well as national and continued this year with 30 compelling talk show featuring news, reviews, views regional Arts Updates and Arts Reports and provocative documentaries and interviews from the hottest cultural on Radio Two. The highly acclaimed commissioned for Rough Cuts and happenings in Canada and around the Writers & Company with host The Passionate Eye. This investment is world. Broadcast live from Toronto, >PLAY Eleanor Wachtel provides a weekly part of CBC Newsworld’s commitment is hosted by , arts journalist in-depth exploration of the leading to the CRTC and to the future of and lead singer and songwriter with authors from Canada and around independent production in Canada. folk-rock group Moxy Fruvous. >PLAY also the world. Viewers enjoyed the second season of features a weekly report from Vancouver the CBC Newsworld Documentary and, with locally based reporters, scours On the Chaîne culturelle, French Radio Festival in 2001-2002. The festival Canada’s many other cultural centres for airs the program Aux arts, etc., an arts traveled to St. John’s, Vancouver, Toronto, new arts developments. and culture magazine show. On the Halifax, Calgary and Edmonton. The Première Chaîne, info culture inserts diverse film lineup included world review the various cultural activities premieres of powerful films with local, and concerts taking place in the areas Canadian and international flavour. served by the regional stations.

30 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

CBC Newsworld opened up its CBC Newsworld. The documentaries will Professor Janice Stein who spoke of schedule for documentaries following be translated into local dialects and used The Cult of Efficiency. Ideas reaches the events of September 11th. More than as educational tools throughout Africa. 400,000 Canadians each week 12 documentaries provided insight (BBM, Fall 2001). CBC Newsworld documentaries were and understanding for the remarkably award-winners. My Left Breast, directed Among the documentaries produced by large audiences that tuned in daily. by Gerry Rogers and produced by French Radio was a program discussing RDI’s Grands Reportages was replaced Paul Pope, won six different awards the status of women in Pakistan. It by documentaries at this time as well, across North America, including two depicted the daily lives of four women and French Television’s Zone libre totally Gemini Awards. CBC Newsworld living in cities in the south and north revised its broadcast schedule to continued to collaborate with the of Pakistan through on-site interviews. accommodate documentaries on key National Film Board in its Reel Diversity figures in the conflict, the military forces competition for filmmakers of colour. involved and the unfolding events. Last year the network telecast two Reel Music Zone libre also broadcast an in-depth Diversity winners, Film Club and French Television and English Television Broadcasts of all types of music have an Speakers for the Dead. co-production on the terrorist networks. important place in French Television’s schedule. Some examples of this year’s High audience figures demonstrated This year also marked the integration offerings are: Angèle Dubeau… la fête Canadians’ need for complete information of the CBC Newsworld and English de la musique ! (presenting a variety of and analysis. Television documentary units, with a new musical styles); Au Cabaret des refrains Director of Independent Documentaries. The events of September 11th positioned (a collaboration between French Radio French Radio as a source to turn to for CBC Newsworld and French Television and French Television, featuring artists in-depth analysis of the events: for collaborated in the commissioning interpreting French song); and gathering and sharing peoples’ reactions; and broadcast of 10 independent Pour l’amour du country (taped in and for an understanding of the present documentaries to be seen in both Moncton and featuring players from and future impact of these events on languages on both networks. This spirit all regions of Canada). society and on the world in general. of cooperation continues to grow. The events showed that while television French Television also broadcast several French Television featured Canadian was the spontaneous medium, with its concerts by the Orchestre symphonique documentaries in prime time again this shocking images, radio, with its in-depth de Montréal including: OSM Branché – year. Among them was Il parle avec les coverage and interviews, played a Ravel : Boléro, and L’Enfant et les loups, which won the jury prize at the dominant role in analysing the facts Sortilèges; OSM Branché – Le Violon XXth Festival of International Cinema in and contributing to an understanding rouge; Festival international de Abitibi-Témiscamingue. of the events. Lanaudière 2001 (Solveign Kringelborn, soprano, and the OSM). There was CBC Radio is the only source for The two Francophone media also a special program celebrating the consistent radio documentary production demonstrated their collaboration and 20th anniversary of the Orchestre in Canada. Documentary production complementarity in the coverage of Métropolitain du Grand Montréal. occurs largely in network and regional these events. current affairs programming, but is also Opening Night, the premier CBC Newsworld was a partner in featured in sports and arts programming. prime-time performing arts program an unprecedented international Ideas, hosted by Paul Kennedy, is on English Television, offers Canadians co-production dealing with Africa and broadcast nationally weekday evenings a high-profile showcase for the finest AIDS called Steps for the Future. This on Radio One. The program covers the cultural programming and performances partnership involving 20 international humanities, social and physical sciences, from Canada and around the world. broadcasters produced 30 documen- popular culture and the arts. Ideas also Among this year’s productions were: taries, four of which appeared on produces the , this year Don Giovanni Unmasked and delivered by University of Toronto

INNOVATIVE 31 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Buried Treasures, archival footage of and orchestras, on Take Five and winners were featured on some of the great popular musicians In Performance. Other programs include In Performance and Take Five and on who performed on CBC/Radio-Canada Saturday Afternoon at the Opera concert features on the Chaîne culturelle. in the 1950s. (from Canadian stages and New York’s The National Competition for Young Metropolitan Opera), Choral Concert Composers is jointly presented by our In January 2002 English Radio and (featuring Canadian choirs and choral English and French Radio services with English Television launched ensembles) and Two New Hours the participation of Canada Council for The Great Canadian Music Dream, (contemporary Canadian classical the Arts. In 2001, 171 Canadians entered. a cross-Canada talent search and composition). Winners shared over $40,000 in cash competition. The competition prizes, as well as public performances, acknowledges our place as Canada’s Radio Two takes a leadership role in jazz broadcasts and recordings of their work. own public broadcaster while and blues in Canada, with Jazz Beat The National Competition for Amateur demonstrating our unique strengths out of Montreal, After Hours out of Choirs, the country’s major choral as a showcase for the enormous range Winnipeg, and out showcase, is another biennial event of musical talent in Canada. Auditions of Edmonton. This past year CBC Radio organised jointly by our English and will lead to the selection of five hosted the first ever national Jazz Awards, French Radio networks, with the help of contestants from each of five regions in which After Hours host Ross Porter Canada Council for the Arts. There were by the beginning of June 2002. The was named Jazz Broadcaster of the Year. 98 Canadian choirs entered in the last competition is open to all new and The Chaîne culturelle is French Radio’s competition, which offers prizes totaling emerging singers and musicians, and specialty music network, dedicating almost $60,000, plus national broadcast the prize is the ultimate Great Canadian 80 per cent of its content to music. This exposure for the winning ensembles. Music Dream – their own Television network helps acquaint audiences with and Radio special in January 2003. Our French Radio services reflect the different types of music – through the vitality of French-language song and Programming of classical, jazz, world, production of shows and the broadcast artistic creation in Canada and nurture and popular music by Canadian of concerts featuring classical, jazz and the emerging artistic potential in all composers and performers is heard other musical genres, and through the of Canada’s various Francophone throughout the schedules of Radio One promotion of emerging artists, with the communities. This is achieved, in part, and Radio Two, with Radio Two a prime organisation and financial support of through participation in various music showcase for music performance in various competitions, and the production festivals annually. Canada. Approximately 80 orchestral and recording of musical material. broadcasts were produced last year The Chaîne culturelle produced and As in previous years English Radio and representing almost every major broadcast 58 concerts in 2001-2002. French Radio and their partners were orchestra in Canada. In total, Radio One During 2001, 15 hours of music involved in three major music talent and Radio Two produced approximately production were created in conjunction competitions involving thousands of 50 hours of original music and spoken with the Rouyn, Gaspé and Sudbury Canadian artists and providing invaluable word performance programming each stations. We expect to increase that encouragement and exposure for the week in 2001-2002. production to 25 hours next year. participants, as well as more than Radio Two presents two full-length $150,000 in prizes. The National Once its new antennas are set up, by classical music concerts each weekday Competition for Young Performers, held 2003, the Chaîne culturelle will enjoy from a range of Canadian stages every two years, is organised jointly by greater visibility and will be in a position our English and French Radio networks to offer a broad selection of musical in collaboration with Canada Council works to listeners. With its new for the Arts, the National Arts Centre, production centres in Halifax, Calgary the University of Montreal, the Orchestre and Vancouver, the network will offer Métropolitain du Grand Montréal, more content and will increase its and Hôtel Renaissance. In 2001, participation in various music events 130 performers entered and the across the country.

32 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

CBC Records/ 8:00 p.m.); Take Five (weekdays from and ever-growing platform on which Les disques SRC 10:05 a.m. to 3:00 p.m.); Symphony Hall to expose Canadian artists: with its (Sundays at 10 a.m.); and West Coast comprehensive line-up of channels, CBC Records/Les disques SRC is Canada’s Performance (Sundays at noon in Galaxie presents more Canadian artists premier independent classical music label, British Columbia). The Orchestra makes and more music produced here than supporting CBC/Radio-Canada’s cultural appearances regularly on CBC Radio’s all Canadian commercial radio stations leadership role through the production disc shows as well. put together. of compact disc recordings featuring Canadian composers and performers. Galaxie’s commitment to the exposure In 2001-2002, CBC Records/Les disques Galaxie and development of Canadian musical SRC released 25 new CDs. This label has talent does not stop there. To fulfil the Galaxie, CBC/Radio-Canada’s received critical acclaim for its recordings CRTC’s requirement that it contribute continuous music network, is both internationally and nationally, and money directly to indigenous musical progressively establishing itself as a has 17 Junos to its credit. talent development, Galaxie has set up reference in the world of music the Rising Stars Program. Launched in programming. In operation for just under Partnering with both internal and external August 1998 at the end of the continuous five years, Galaxie has become the production and musical organisations music network’s first operating year, provider of musical content in Canada. has proven to be a very successful Galaxie’s Rising Stars Program sets out to With its 30 channels of uninterrupted strategy, as CBC Records/Les disques SRC stimulate and develop new musical talent music in as many genres, soon to grow to has produced discs as diverse as the in Canada through partnerships between 45, Galaxie provides over two-and-a-half soundtrack for The Overcoat, to the very the Continuous Music Network and a million Canadian homes with high-quality first recording of the Montreal Symphony host of organisations from the music and music, programmed by an array of Orchestra outside of its major record entertainment industry nationwide. The professionals working from different label contract – Bruch Violin Concertos Program currently has 40 such partners parts of the country. For the third year Nos. 1 and 3 with James Ehnes. The latter across the land, and this year it will in a row, Galaxie has received an disc won the Canadian Music Week’s spend close to $400,000 in two sectors: astonishing 97 per cent satisfaction INDIE for Best Classical Album and is a promotional (or sponsorship) system index from its subscribers. nominated for a 2002 . that encourages organisations (called Galaxie’s mission is to produce low-cost, Rising Star Partners) to devise new ways CBC Radio Orchestra high-quality audio programming that to showcase up-and-coming artists; contributes to CBC/Radio-Canada’s net and cash awards (called Rising Stars) The CBC Radio Orchestra is the only income and to offer this programming presented to artists on the rise and radio orchestra in North America. The to customers through many different managed by the Rising Star Partners, work of the Orchestra is divided devices. The service is made available in line with CRTC requirements. into three parts – preparing radio through satellite, cable and microwave programs in a studio setting, presenting digital distribution systems. public concerts for radio broadcast, and recording as the “house orchestra” for In addition to its commercial, for-profit the CBC Records/Les disques SRC label. objectives, Galaxie is helping to fulfil The Orchestra also commissions and CBC/Radio-Canada’s cultural mandate by performs works by Canadian composers promoting Canadian artists alongside the and showcases Canadian performers best in the world and by extending the and conductors. The music the Orchestra CBC/Radio-Canada brand and values to records in live concert and in the this important field of Canadian cultural studio is heard regularly on many expression. Yet Galaxie is much more than CBC/Radio-Canada programs, including a mere revenue-generating operation for In Performance (weekday nights at the Corporation. It provides an important

EFFICIENT 33 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Children and Youth

CBC/Radio-Canada is Canada’s leading source of commercial-free, safe and educational content for Canada’s next generation.

CBC/Radio-Canada is proud of its long CBC InfomatriX was launched in the tradition of excellence in Canadian 4:00-5:00 p.m. after-school block, along children’s programming. We recognise with a website for 8-12-year-olds. the need to provide children with CBC InfomatriX combines a hip host respectful programming that values their with a graphic interface to allow viewers learning and entertainment needs and to learn about current culture across the offers a Canadian perspective on daily country. Included in this programming life. CBC/Radio-Canada offers non-violent block are: Spy Net, a combined Television programming for children, much of and Web-based series (cbcSpyNet.ca for which is presented without commercials. an interactive adventure game) where the viewer experiences the action through English Television again this year improved the eyes of the program’s spy heroes; and expanded its services for young MythQuest, a fantasy series that follows people as part of its transformation to a two contemporary teens to places where true public broadcaster. Last year, we mythology and folk tales are “real”; reported that English Television had added Incredible Story Studio; CBC News.Real, 750 hours of programming, an increase a daily five-minute newscast; Crash Zone; of one-third to its existing schedule for Scholastic’s Horrible Histories; and children and youth. Continuing this year Radio Active. were the programming blocks, Get Set for Life, providing educational In another joint venture, English Television commercial-free programming focusing also introduced Smart Ask!, a new quiz

Children and Youth Children on the social, intellectual and emotional show featuring high school students development of children aged 2-5; from across the country competing in and CBC4Kids, offering entertaining, a high-energy game show. This is the challenging, provocative programs first integrated, multi-platform program for school-aged children. CBC4Kids is involving CBC Radio, English Television linked to and complemented by our and the Internet. Smart Ask! began award-winning website, cbc4kids.ca airing on CBC Radio in September 2001 which presents original content plus with eight weeks of regional playoffs re-versioned youth programming from among 128 Canadian high schools. English Television and CBC Radio. This Winners moved on to national finals year’s redevelopment of cbc4kids.ca was on English Television starting in a joint initiative of the two networks. December 2001.

Following on last year’s dynamic changes, English Television continued to broadcast English Television introduced additional its most popular program series this year. innovative commercial-free programming Street Cents, in its 13th season, is the only for young viewers. In February 2002,

1 2 3 1. Katerine-Lune Rollet, 0340, French TV; 2. Martin, Chris Kratt, Zoboomafoo, English TV; 3. Arthur, English and French TV; 4. Martin Héroux, Isabelle Brouillette, Ayoye !, French TV; 4 5 5. Michie Mee, Justin Landry, Smart Ask!, English TV; 6. Dragon Tales, English TV.

6

34 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

television consumer show for young these programs. Among the new people in North America. This year programs this year was Bric-à-Brac; Street Cents won both a Gemini Award and Ayoye !, which looks at the world for the Best Children’s or Youth Program of 8-14-year-olds and focuses on a and a prestigious International Emmy family of extraterrestrials who attempt CBC French Television first among Award. Edgemont, a realistic drama to adapt to life on Earth. children in the afternoon series in its second season, follows the French Television brought back 29 lives of teens in Vancouver. Other numerous successful series this year: returning series included Pit Pony; TQS 26 26 0340, Au m@x, La Boîte à lunch, 24 Emily of New Moon; and Our Hero. Télétoon Bouledogue bazar, Bêtes pas bêtes +, 22 20 21 19 In September 2001, English Television Les Chatouilles, Sciences point com, 18 19 19 Radio-Canada 17 presented Ice Beyond Cool, a special Tohu-bohu, Watatatow (in its th 16 documentary about teenage suicide, 11 season), and Zoolympiques. 15 14 English 12 prepared in Vancouver. This program Stations Once again this year, RDI offered two included a panel discussion and Famille/ 7 7 information programs designed specially VRAK.TV 8 on-line chat. 6 for young people aged eight to 12: In March 2002, English Television and the daily newscast RDI Junior Fall 00 Spring 01 Fall 01 Spring 02 cbc.ca launched a month-long pilot (the first daily information program Between 3 p.m. and 5 p.m. of ZeD, a new late-night innovative designed specifically for this audience) Source: CBC/Radio-Canada Corporate Research (BBM) and interactive program from Vancouver and the weekly magazine show showcasing emerging Canadian film and Bulletin des jeunes. The host of performance talent and content from RDI Junior, François Étienne Paré, won interesting sources including the audience the Prix Gémeaux for best hosting itself. The full series will return in of a youth program. Autumn 2002. Since the inception of radio-canada.ca, CBC Newsworld was also active in we have put a special focus on our youth programming this year, presenting Zone Jeunesse. There, viewers can exclusive live coverage of the find a great deal of original content Governor General’s Youth Forum from developed expressly for the site. In 2001, Ottawa. CBC Newsworld and RDI again for example, young people could follow jointly commissioned 22 new episodes Bernard Voyer’s Antarctic expedition via of Culture Shock/Culture-choc,an both telephone messages on the site and award-winning independent production a logbook by Nico, a virtual character seen simultaneously in English and from one of Radio-Canada’s most popular French on our networks and featuring youth websites, Fd6 (Filière des 6) who young bilingual video journalists “accompanied” the voyage. exploring different customs, traditions A prime illustration of and lifestyles of Canadians. convergence between our Internet French Television this year presented and Television services was seen more than 1,200 hours of high-quality in Habille Katerine-Lune on programming for children and youth. All radio-canada.ca, where young Web programs were presented by friendly browsers could become involved directly hosts in different contexts in order that in the content of our French Television children could recognise themselves in program by choosing the host’s clothing

EXCELLENCE 35 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

from amongst a suggested selection. Radio and the Internet. It is also an Viewers were able to see the impact of innovative tool for the development and such participation by subsequently tuning promotion of new music and homegrown in to discover which pieces of clothing talent. This year, bandeapart.tv was Children choose CBC English were chosen by vote. There have been created for broadcast on ARTV, one of Television in the morning 10,000 participants since the launch of CBC/Radio-Canada’s new specialty 24 this project. channels, in partnership with the private 22 sector. ARTV will carry 26 one-hour Other Zone Jeunesse initiatives have programs from this initiative. In March been very popular as well. The website 2002, bandeapart.fm was officially complementing French Television’s 15 launched in Paris during the interna- CBC Bouledogue Bazar, which receives 13 tional week of the Francophonie. The PBS 12 13 20,000 visitors a week, had 74,000 Educational* 13 bandeapart.fm initiative encourages Teletoon 10 11 10 participants in its contest this year. The YTV 10 9 9 10 new Canadian talent and allows 7 regular cyberletter of Zone Jeunesse Treehouse 7 CBC/Radio-Canada to extend its reach 7 7 can boast of its 55,000 subscribers. Family 6 to new audiences at home and abroad. 5 5 Zone Jeunesse, which received a Prix 99-00 00-01 01-02 Gémeaux 2001 and a Prix Boomerangs Also in 2000-2001, English Radio

No other broadcaster accounts for more than 5 per cent. 2001, has other impressive numbers, as launched three new websites, * Educational Networks are: Access, Knowledge, well: nearly 10 million page views and 120seconds.com, justconcerts.com and TVO and Ed. Network. Weeks 6 to 32 for 1999-2000, 2000-2001 nearly 600,000 visits per month which newmusiccanada.com, as part of the Weeks 1 to 30 for 2001-2002 Source: Nielsen Media Research is a 100 per cent increase to the former Radio Three youth initiative. Since their and a 75 per cent increase to the latter beginnings, these sites have been very (from October 2000 to October 2001). successful with their loyal audiences In fact, radio-canada.ca is the most and have received widespread acclaim, popular site of young people between including, this past year, the Prix Italia 2 and 11 years old (Media Metrix). for 120seconds.com. Also this year, Radio Two launched Just Concerts French Radio’s Première Chaîne again 10-11:00 p.m. Saturday) and this year broadcast its regular weekday New Music Canada (11:00 p.m. to programs, 275-Allô and ADOS-radio. midnight Saturday) leveraging Hosted by Dominique Payette, 275-Allô content from the Radio Three websites. responds to the need amongst young As part of the Radio Three initiative, people to know and to ask questions. CBC Radio recorded and featured In 2001, this host won the international over 10,000 recordings by new “Jean-Pierre Goretta” prize given by Canadian bands. Radio Suisse Romande for a very moving interview aired on 275-Allô. The website, Africado, accompanied the special program of ADOS-radio entitled Afrique-Ados.

In 2000-2001, French Radio launched bandeapart.fm (for 13-21-year-olds) on the Internet and Galaxie (our pay-audio service), as a place for emerging talent and new musical styles. This is an exciting multi-platform initiative involving

36 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Sports

CBC/Radio-Canada continues to provide Canadians with opportunities to cheer their athletes as they take on the world’s best… and win!

Since its beginnings, CBC/Radio-Canada’s weekly program, The Inside Track, programming has reflected the special now in its 17th season, provided listeners place held by sports in the Canadian with in-depth analysis and documen- imagination. Watching or listening to taries about all aspects of sports in broadcast games and getting to know Canada. Likewise, Sports Journal,on our Canadian athletes has helped to CBC Newsworld and English Television, bind Canadians to one another across provided a weekly look at the people the country. Sports such as hockey and and the happenings behind the curling, which are played and loved by sporting events. so many Canadians, have undoubtedly Audience figures for our New Media increased in popularity as a result of services were very impressive the shared audience experience provided this year. Page views on Zone Sports, by CBC/Radio-Canada’s broadcasts. on radio-canada.ca, increased by As part of its overall transformation 150 per cent. A full 60 per cent of into a more clearly defined public Zone Sports visitors consulted the broadcaster, CBC/Radio-Canada made amateur sports content, making this an important commitment to the CRTC website the premier reference for such and to Canadians to emphasise its information in the Francophone market. coverage of amateur sports over that of This website offers complete, original, professional sports. That commitment exclusive coverage, and multimedia was reinforced this year. We significantly applications. Since September 2001,

increased and broadened our televised one of radio-canada.ca’s Web journalists Sports coverage of amateur sports, looking at a has contributed a live weekly report on greater variety of sports and increasing amateur sports to French Television’s our focus on women’s sports, such as the regular sports bulletin. Synchronized Swimming Championships in Japan, the Women’s Softball Challenge in , and the Rhythmic Olympics Gymnastic Championships in Toronto. In February 2002, CBC/Radio-Canada At the same time, fewer hours brought the Salt Lake City Winter of professional sports were shown. Olympics to Canadians with complete, balanced and informed coverage across English Radio continued to provide all of its media platforms. Audience regular sports updates on its national numbers for our Olympic coverage newscasts as well as regional and local were extraordinary, a third greater than coverage on regional morning and those for the Nagano Olympics. afternoon programming. Radio One’s

1 2 3 1. Richard Garneau, Salut Garneau !, Chaîne culturelle; 2. Colleen Jones, Newsworld Morning, CBC Newsworld; 3. Brian Williams, CBC Sports, English TV; 4. Ron MacLean, , English TV; 5. Marie-Josée Turcotte, French TV; 4 5 6. John Hancock, CBC Radio Sports, Radio One.

6 TRUSTED 37 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

For the 16 days of competition, CBC English Television’s coverage of Winter a tremendous success CBC/Radio-Canada significantly reorganised its programming schedule All Persons 2+ Audience Summary Salt Lake compared to Sydney and Nagano Sydney 2000 Nagano 1998 Salt Lake 2002 to accommodate Olympic programming. 2305 Only a public broadcaster would invest 1796 both the time and resources to bring 1512 1339 1136 this extraordinary level of quality and 910 1001 659 distinctiveness to its programming 458 schedule. The level of coverage of these Games required the cooperation of all Total Prime Average Total Off-Prime Average Total Games Average

of our media lines, English and Audience summary comparing Salt Lake City coverage with Sydney and Nagano. French Television, CBC Newsworld and Note: Audience averages do not include opening/closing ceremonies and concerts. Source: Nielsen Media Research RDI, English and French Radio, and New Media, along with our partners, English Television, and 10.5 million broadcast schedules, and unique Web TSN and RDS. Our partners generally watched the medals presentation! Even features on athletes. There were presented events alternative to those then, the numbers do not include those interactive and multimedia quizzes, being shown by CBC/Radio-Canada, who watched the games in public places. games and competitions for young with the unique feature that the On French Television, the game reached people as well as information for networks informed their viewers of 56 per cent of the Francophone audience, teachers. Allô Salt Lake received more the programming being presented or 1,596,000 viewers. English Radio than one million visitors, with simultaneously by their partners. provided a live broadcast of both the seven million page views. The cbc.ca Canadian audiences came through for men’s and the women’s gold-medal website attracted approximately their athletes during these Games. The hockey games in their entirety for 32 million page views throughout the prime-time audience for English Television thousands of Canadians in their cars, Olympics with no technical interruptions. averaged 2.3 million, and the full-day homes, offices and over the Internet. These websites also delivered excellent audience averaged 1.5 million. French The broadcasting of these hockey games coverage of the Paralympic Games, Television attracted an average prime- was truly nation-binding! In fact, these in fact offering a special adapted version time audience of 838,000 viewers, and games were so popular and so seminal and a daily audio résumé for visually an average full-day audience of to Canadian sports history that impaired people. 585,000 viewers. CBC/Radio-Canada rebroadcast them CBC/Radio-Canada employed new shortly after the close of the Olympics. Up to 6.2 million watched the technology for its Olympic Television women’s gold-medal hockey game on CBC/Radio-Canada also provided broadcasts, sending live uncompressed English Television. The men’s hockey unparalleled coverage of the Paralympic video on Bell Canada’s Digital Video gold-medal triumph drew the largest Games in March 2002. For the first time service. This was the first time that audience in Canadian television history Canadians could see their paralympic CBC/Radio-Canada broadcast a major since the introduction of people meters: athletes in same-day competition television event using end-to-end 8.7 million watched the whole game on coverage. digital technology entirely on fibre optics. While viewers enjoyed sharper During the Olympics, our New Media video coverage, CBC/Radio-Canada services offered innovative technological significantly reduced the cost per video applications and more Television-Web channel. This technology also allowed convergence. Dedicated websites on CBC/Radio-Canada to add an additional cbc.ca and radio-canada.ca (Allô Salt News channel from Salt Lake City, giving Lake), compiled by Web journalists viewers more Olympic Game coverage. reporting from Salt Lake City, provided browsers with news and results,

38 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

CBC French Television’s coverage of Winter Olympic Games a tremendous success Other Sports

All Persons 2+ Audience Summary For 10 days in August 2001, Salt Lake compared to Sydney and Nagano Sydney 2000 Nagano 1998 Salt Lake 2002 CBC/Radio-Canada televised the th 772 796 8 IAAF (International Amateur Athletic 680 562 Federation) World Championships from 455 271 319 Edmonton, bringing Canadians 36 hours 179 228 of top-level international competition

Total Prime Average Total Off-Prime Average Total Games Average involving 1,800 athletes from 200 countries. As host broadcaster, Audience summary comparing Salt Lake City coverage with Sydney and Nagano. Note: Audience averages do not include opening/closing ceremonies and concerts. English Television fed 263 hours of Source: Nielsen Media Research coverage to broadcasters around the world. Earlier in July 2001, from Ottawa/Hull, CBC/Radio-Canada Hockey as local CBC reporters examined hockey’s televised the IVes Jeux de la Francophonie place in their communities and recognised featuring athletes from 50 countries. CBC/Radio-Canada’s English and French individuals who have dedicated Our New Media services created a hybrid Television this year celebrated their themselves to teaching, maintaining and Radio/Television Web page for cultural 50th year of Hockey Night in Canada / improving the game. Also featured were and sports coverage of the competition. La Soirée du hockey. The first NHL game documentaries, panel discussions, and a New Media was also involved in the to be televised by CBC/Radio-Canada special edition of the pre-game show coverage of the 2001 Formula 1 was from Montreal on October 11, 1952, Labatt Saturday Night with Don Cherry Grand Prix of Canada. Zone Sports of between the and and Ron MacLean answering questions radio-canada.ca doubled the number of the Red Wings. The first game from across Canada. The day concluded its visitors during the week of the event broadcast from Toronto was three weeks with an all-Canadian triple-header on st by offering multimedia and interactive later on November 1 . Hockey Night in Canada during which activities including a virtual race on board To commemorate this occasion, the games averaged over a million an F1, videos, and a virtual pit stop. French Television’s Les Beaux Dimanches viewers a minute. presented La Soirée du hockey… 50 ans CBC Sports has been named the d’émotions, a program combining Grey Cup host broadcaster for the upcoming documentary, humour and nostalgia. Pan-American Games to be held In November 2001, 2.7 million Canadians in Santo Domingo, Dominican Republic, English Television this year signed a new watched English Television for the in August 2003. five-year broadcast agreement to carry 89th Grey Cup Championship Game NHL games through the 2007 Stanley Cup live from Montreal. This was the finals. A new made-in-Canada option for 50th consecutive broadcast of the the playoffs will ensure that hockey fans Grey Cup finals on English Television. can see all the games they want while Grey Cup Sunday also presented live those viewers interested in the News will interviews, analysis, panel discussions experience far fewer delays. and feature stories. English Television’s long association with The Grey Cup radio-canada.ca website hockey and its emphasis on amateur contained exclusive, original multimedia sports came together in the third annual reports as well as innovative multimedia Hockey Day in Canada: Celebrating the activities, including a virtual football field. Game on January 5, 2002. There were 10 live remotes from across the country

CANADIAN 39 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Connecting Canadians

CBC/Radio-Canada reaches out to all Canadians, bringing regional issues and perspectives to national audiences and playing an important role in communities.

CBC/Radio-Canada is rooted in the weekly. This translates to 42 per cent of communities and regions of Canada, network programming being produced reflecting them to themselves and to the in the regions. country as a whole. CBC/Radio-Canada The Chaîne culturelle, with its nine provides Canadians with a variety of regional stations and nine transmitters, platforms on which to discuss and will be expanded considerably in the illuminate regional issues and concerns. future, becoming available in all This is one of CBC/Radio-Canada’s provincial capitals by 2003 under the greatest strengths and most distinctive expansion project authorised by the features. In addition to programming CRTC in May 2002. The Chaîne culturelle activities, CBC/Radio-Canada’s outreach will gain three new regional stations activities help ensure that we maintain and 17 new transmitters, to be installed strong contacts within our local in various parts of the country. Here too, communities, and allow the Corporation regional stations make a significant to engage in annual charitable activities contribution to the Chaîne culturelle, directly benefiting the people in the providing some 20 per cent of its regions in which we operate. programming. CBC/Radio-Canada spends approximately French Radio accords an importance 40 per cent of the total operating budget to the regions, with regard to both in the regions or in support of regional infrastructure and programming. activities. Across CBC/Radio-Canada as a French Radio is convinced that greater

Connecting Canadians whole, regional production accounts for involvement by the regional stations in approximately 2,000 hours per week of network programming is a guarantee programming. Fifty per cent of the total of success amongst listeners and a way amount of Canadian programming on to ensure representation of all regions CBC/Radio-Canada’s schedules reflects of the country. the regions. In English Television, enhanced reflection The Première Chaîne is a network firmly of all parts of the country in the national anchored in all regions of the country, network service is a fundamental goal with its 20 regional stations and 149 of the transformation plan. This year, transmitters distributed across Canada. English Television demonstrated its Thanks to this infrastructure, the regions commitment to the regions in a variety have a major role to play through their of ways. Production in all areas was contribution of 643 hours of programming

1 2 3 1. Bernard Derome, 5 sur 5, French TV; 2. Gregory Charles, Culture Shock / Culture-choc, CBC Newsworld, RDI; 3. Dianne Buckner, Venture, 4 5 English TV; Venture Files, CBC Newsworld; 4. Wayne Rostad, On the Road Again,

6 English TV; 5. Shelagh Rogers, This Morning, Radio One; 6. Suhana Meharchand, Newsworld Today, CBC Newsworld. 40 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

decentralised, with the result that the going to the United Nations Donor national portion of CBC News: Canada Alert Appeal and victims of the Now was produced in Vancouver; September 11th terrorist attacks; and the CBC News: Disclosure came out of 11th Heart Institute Telethon in Ottawa. Winnipeg and Toronto; the new drama, English Television utilised a novel form Tom Stone, from Calgary; Random of accountability this year, inviting its Passage, from Newfoundland; viewers to “vote” on whether or not two This Hour Has 22 Minutes, from comedy pilot series should be developed Halifax; and the new late-night show, and continued next year. Voter “turnout” ZeD, was produced in Vancouver, to was outstanding. mention just a few. CBC/Radio-Canada’s French Television Integrating CBC News and service is the only source of CBC Newsworld News operations across French-language regional television the country, and creating content units News in the Atlantic Provinces, Ontario to serve all programs, meant that and Western Canada. French Television more stories from more places across this year increased investment in its the country appeared on the national journalistic resources throughout the network this year. Re-investment in country, reinforcing existing teams in regional production also allowed News several regions and opening 10 new bureaus to be created and staff and journalistic bureaus from Caraquet to resources to be added to existing Whitehorse. bureaus. Consistent emphasis on regional stories is being implemented across all Each year, French Television broadcasts network News programming. more than 300 hours of network programming produced outside of In addition to its extensive regional Montreal, in addition to regional reports News and sports coverage, each year carried on regular information and about 75 regionally based independent current affairs programming. This year production companies make Saturday afternoons were given over documentaries, dramas and children’s to regional reflection: Des mots et programs for English Television. des maux from Ottawa; Brio from the CBC’s TransCanada Fund has contributed Atlantic Provinces, and Expresso from an additional $5 million for the Ontario; L’Accent francophone, about development of new regional programs Francophone communities outside over five years. Quebec; and Culture-choc (produced by young bilingual video journalists who Decision-making was also decentralised cross the country collecting stories this year; senior regional managers now shown in both languages on our English have specific management roles at the and French Television networks). network level. French Television also broadcast special English Television was involved programs delineating the cultural vitality in numerous charitable events this of the regions, such as seen at the year, including, for example, Festival Franco-ontarien, Ontario Pop, Music Without Borders, a Canadian the Festival d’été de Québec, and the all-star benefit concert in Toronto, Fête nationale des Acadiens. with all money raised from ticket sales

DISTINCTIVE 41 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

French Television invests in the regional This year regional stations covered topics independent production industry such as: new pipeline projects in the through such series as Un air de famille, and Northwest Territories; Pour l’amour du country, and Manitoba’s provincial drainage system; Sciences point com. French Television PEI’s potato industry; contaminated water relies heavily on regionally based in , Saskatchewan; independent production companies, True North Concert 2001, broadcasting around 80 hours of (a showcase for new Northern talent); independently produced regional the Dene National Assembly (coverage programs each year. in five Aboriginal languages); the Ottawa Folk Festival, Ottawa Jazz Festival, Among charitable contributions to the Ottawa Writers Festival, and the Doctors community this year was the tenth Without Borders’ mock refugee camp; annual La grande guignolée organised September 11th coverage from in December 2001 by French Television Newfoundland where international and French Radio in collaboration with passengers were caught in the crisis; various partners. The event raised nearly Community Dialogue: The Cost of Fear; $303,000 and collected over 10,000 bags a Winnipeg forum following of unperishable food for the needy. September 11th; and, the Canada-U.S. English Radio maintains its journalistic softwood lumber story seen from presence in 48 communities across Vancouver Island. Canada, in every province and territory Each year CBC Radio organises charitable and works with English Television News gatherings. Tens of thousands of to provide additional journalistic coverage Canadians participate in Christmas Open and sharing of resources in smaller Houses, raising thousands of dollars and centres. gathering tonnes of food for charities and In 2001-2002 over three-quarters of the food banks in most CBC Radio locations. Radio One schedule consisted of some Among this year’s examples: CBC Radio form of regional reflection or regional Ottawa raised over $75,000, more than production. In total, regional and 1,000 pounds of food, plus clothes and sub-regional programming represented snowsuits. In Saint John, the Harbour over 1,100 hours of programming Lights Campaign raised over $103,000 produced for CBC Radio listeners each for food banks in southwestern and every week. For Radio Two, New Brunswick. And in Edmonton, 58 per cent of programming was CBC Radio’s annual “turkey drive” produced in the regions. garnered 3,000 turkeys for the needy, while the food bank drive raised Regional morning, noon and afternoon $425,000. current affairs shows are broadcast from almost 40 locations across Canada, Readings of Dickens’ A Christmas Carol representing over 25 per cent of air time are now a very successful ten-year CBC on the Radio One schedule. Respectively tradition started by National News Host they attract 2 million, 1.2 million and Judy Maddren. This year there were 1.4 million listeners each week to 70 readings involving 110 CBC Radio Radio One (BBM, Fall 2001). hosts teamed up with community groups from across the country to raise money for local charities.

42 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

CBC Radio held over a dozen public and Vancouver; and six weekly programs CBC/Radio-Canada’s Internet service meetings with listeners and stakeholders had contributions from Moncton, provides 13 English and 10 French across Canada, this year. Noon Radio Toronto, Winnipeg, Rimouski, Ottawa, regional sites that feature regional phone-in programs invited calls directly Trois-Rivières, Windsor and Quebec. News, information about local Television to CBC Radio Vice-President Alex Frame. There were also regular contributions and Radio programs and, in many Accountability and stakeholder sessions from regional stations to current affairs cases, information about and links to were held in Halifax, Ottawa, Toronto, and information programs such as the community. Live streaming and Sudbury, Winnipeg, Regina, Saskatoon, La Tribune du Québec, Sans frontières, on-demand regional News from Calgary, Edmonton, Kamloops, Vancouver D’un soleil à l’autre, Les affaires et la vie 15 English and eight French regional and Iqaluit. and Dimanche magazine. Regional Radio stations are available as well as coverage of cultural events such supper hour Television News on demand On French Radio’s Première Chaîne as various Salons du livre and festivals from 10 English and five French locations. and the Chaîne culturelle combined, was included in programs such as This allows Canadians to receive their 60 per cent of the network programming Au cœur du monde, Indicatif présent, regional News and to listen to their local comes from the regions. Several regular D’un soleil à l’autre and Bachibouzouk, CBC/Radio-Canada station, whenever network programs are produced by all confirming French Radio’s commitment they want, and from wherever they regional stations, including, this year: to regional reflection of all parts of may be in the world. from Vancouver, Ici Vancouver and the country. Le Monde à Lanvers; from Winnipeg, Escapades; and from Moncton, There was also the twinning of regional Bande à part. In information stations in Canada with stations in programming, the regions helped to Francophone countries such as France produce more than 3,000 regional and Belgium, and in Africa, thus further inserts for the Première Chaîne’s opening up our Radio to the world and network programming. enabling us to diversify and enrich our programming for the benefit of our The regional stations of the listeners. Première Chaîne and the Chaîne culturelle were very active in program production The Première Chaîne extended its service this year, contributing 643 hours and this year by opening new transmitters, in 24 hours, respectively, of programming Témiscaming in December 2001 and in each week. A number of these regional Fermont in February 2002. productions were broadcast on the In Spring 2002, the CRTC authorised our national network, enriching programming project to expand the Chaîne culturelle and intensifying regional reflection across and install a large number of transmitters the country. Programs such as Au cœur throughout Canada, in order to reach du monde and D’un soleil à l’autre were 85 per cent of the Francophone produced in Quebec; Le Diable à quatre population. This major infrastructure involved stations in Winnipeg, Toronto, undertaking will enable the network to Rimouski and Moncton; La nuit, la vie set up in all the provincial capitals, in was out of Vancouver; La Grande addition to several other regions that Traversée, from Ottawa; and Au détroit do not yet enjoy this service. Besides de la nuit was produced in Windsor. allowing CBC/Radio-Canada to complete Regional stations collaborated to produce the infrastructure of a network that will programs this year as well. Three daily now be pan-Canadian, this colossal programs were developed out of Quebec project enables the Corporation to meet the requirements issued by the CRTC in its license renewal decision in 2000.

INNOVATIVE 43 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Awards

Success for any broadcaster rests on the quality of its programming and its talented workforce.

During the past year, CBC/Radio-Canada top investigative award for programs and personalities were again His Word Against History, a Justicia honoured at home and abroad with Award for The Scandal of the Century, hundreds of awards. along with a Gemini Award.

English Television and French Television The Nature of Things received a combined received over 300 awards and Canadian Nurses Association Award of certificates, including 39 Geminis and Excellence, a Gemini Award, along with 41 Prix Gémeaux. a Gracie Allen Award in the Public Affairs category for Amanda’s Choice. English Radio won over 100 major awards, while French Radio brought Da Vinci’s Inquest won four Gemini home many prestigious national and awards for Best Dramatic Series, Best international awards. Lead Actor, Best Writing and Best Direction. Street Cents won a Gemini Many award-winners were selected and an International Emmy, one of the from our News services: The National most highly regarded awards for received the Gemini Award for Best excellence in television programming, Newscast while, for the sixth time, for Best Program for Children and Peter Mansbridge was recognised as Youth. CBC/Radio-Canada also received Best News Anchor. English Television a Gemini for its live coverage of also picked up Emmy Awards for The Scott Tournament of Hearts The National and Witness, an English curling championships. Television documentary program. Le Téléjournal / Le Point won a number Awards CBC News also took the Gemini for of awards, including a Prix Gémeaux for Best Live Special Event Coverage for Meilleur journal télévisé and Meilleur Pierre Elliot Trudeau: A Nation Mourns, reportage-topo. while Wendy Mesley, new co-host of CBC News: Disclosure, received the Michaëlle Jean won a Prix Gémeaux award as Best Host or Interviewer for best interview on RDI à l’Écoute. for her work on Undercurrents. Zone Libre won six awards, including Canada Now (Winnipeg) received the four Prix Gémeaux for Meilleure série Canadian Journalism Foundation’s d’information, Meilleure émission Excellence in Journalism Award. d’information, Meilleure réalisation : émission ou série d’information, and Now in its 27th season, the fifth estate Meilleure animation : émission ou série received the Michener Award for d’information. meritorious public service journalism, the Canadian Association of Journalists’

1 2 3 1. Dominique Payette, 275-Allô/ADOS-radio, Première Chaîne; 2. Patrick Labbé, Julie McClemens, Normand Daneau, Macha Limonchik, Vincent Graton, La Vie la vie, French TV; 3. Bob McDonald, 4 5 Quirks and Quarks, Radio One; 4. Darryl Kyte, Kim D’Eon, Connie Walker, Street Cents, English TV,

6 CBC Newsworld; 5. , Da Vinci’s Inquest, English TV; 6. , Linden MacIntyre, Anna Maria Tremonti, the fifth estate, English TV, CBC Newsworld. 44 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Découverte captured two Canadian news special for his coverage of Science Writer’s Association Awards, a the September 11th terrorist attacks. Prix Gémeaux, two Molson Awards, and Dominique Payette received the a Canadian Nurses Association award. prestigious Jean-Pierre Goretta award from Radio Suisse Romande for her French Television produced a number very moving interview with an of award-winning programs, such as 11-year-old boy who had recently lost 4etdemi…, the winner of the Prix his mother. Jacques Languirand, host of Gémeaux for drama. The dramatic Par 4 chemins, was awarded a special series La Vie la vie captured three Prix prize from the Onassis Foundation for Gémeaux, including Best Production. his play Faust et les radicaux libres. French Television also won seven design awards for outstanding design Among national prizes awarded to contributions in the broadcast French Radio, Dominique Payette, host media industries. of ADOS-radio, won the Molson Grand Prize for Recreation Journalism for the English Radio received 18 awards at Quebec finals of “Expos-sciences du loisir the prestigious New York Festivals 2001 scientifique.” bandeapart.fm won the Awards, including Gold Medal Winners Boomerangs Grand Prize in the media Karen Levine, in the History category for website category. The Chaîne culturelle her story Hana’s Suitcase and Sandra received the Mnémo award for its record- Bartlett and Michael McAuliffe for Best ing Chants et complaintes maritimes Investigative Report for their story, des Terres françaises d’Amérique. The Road To Racak. CBC/Radio-Canada engineers have long Quirks & Quarks, now in its 26th year been recognised for their technological on Radio One, and Global Village, on the innovations that have improved same network, have been listed among the transmission of programming to the world’s top 10 English-language our Canadian audiences. This year, programs in the Passport to World Band CBC Technology, Network Services, Radio 2002 Edition. was presented with a Gemini Award Quirks & Quarks’ host Bob McDonald for Outstanding Technical Achievement. received the Sandford Fleming Medal CBC/Radio-Canada’s French and English for outstanding contributions to public websites are recognised nationally and understanding of Science in Canada while internationally for the quality of their the program also captured a Canadian programming. The 0340 French website Science Writers’ Association Science in for children won the first Prix Gémeaux ever Society Journalism Award. awarded for a website, while Boomerangs Stuart McLean, host of Vinyl Café awards were presented to bandeapart.fm, on Radio One, captured his second radio-canada.ca/jeunesse and Stephen Leacock Award for Humour radio-canada.ca/sports. Radio Three’s for his book Vinyl Café Unplugged. 120seconds.com, winner of the prestigious Prix Italia for its rich and original use of French Radio’s Yvan Cloutier received language, sound, animation and graphic an award for best news story for his design, also won a creative excellence coverage of President George W. Bush’s award at the International Web Page September 14th visit to New York City, Awards in California, as did while Pierre Trottier, Producer of Sans newmusiccanada.com. frontières, was recognised for best

EFFICIENT 45 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Strengthening Our Team

Re-engineering Task Force Learning and Development The CBC/Radio-Canada Re-engineering Task Force, created in December 1999 CBC/Radio-Canada has continued to examine business and programming to provide leadership training to practices, has become an ongoing current and future leaders within the means of achieving efficiencies and organisation. We have also continued improvements. Over the past year, to provide core skills training to the Task Force completed a number employees throughout the organisation of reviews ranging from increased and to provide comprehensive cross-cultural programming to managing organisational development and change the CBC/Radio-Canada fleet. The Task management expertise to guide culture Force has also become an effective change throughout CBC/Radio-Canada. vehicle for developing mid-level managers by teaming them with colleagues from other parts of the Corporation to address Human Resources pan-Corporate improvement projects. Human Resources continued to As such, the Task Force is a key part of provide comprehensive services to reinforcing the Corporation’s philosophy the organisation. An employee opinion of continuous improvements. survey was conducted and we are involved in several initiatives to respond Labour Relations to the feedback our employees provided. One of these major initiatives is the During 2001-2002, CBC/Radio-Canada implementation of a comprehensive completed its case before the Canada performance management and staff Industrial Relations Board for the development program for all employees consolidation of its three industrial (unionised and management) in the bargaining units in the English Networks. English Networks.

Strengthening Our Team Strengthening The case to consolidate four industrial bargaining units in Radio-Canada is still at the hearing stage. If these cases are Employment Equity successful, it will enable the networks to CBC/Radio-Canada’s Help Fund produce programming differently and was renewed and supported another improve the labour relations instability 30 projects to enable designated inherent in the current structure. group members to find jobs or receive on-the-job developmental assignments and internships in production, technical or journalism areas. The partnership with English Radio’s New Voices, aimed at attracting new and diverse talents,

46 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

was renewed for another year. The Official Languages French Services internship program was maintained and continued to work with CBC/Radio-Canada maintained its the Help Fund to optimise resources. commitment to the development and enhancement of linguistic minority CBC/Radio-Canada Workforce – The Corporation was active in communities. French Television created As of March 31, 2002 participating, with other Federal a Regions’ Panel made up of concerned 580 entreprises, in the review of the citizens from minority communities 603 Employment Equity Act. across the country. Two meetings were held. The CBC Equity Newsletter, promoting 6,737 6,929 the Corporation’s portrayal of designated CBC/Radio-Canada renewed its group members on air, continued to be commitment to the cultural communities published three times a year. Though of the country by signing, for a period originally meant for employees, it enjoys of five years, a Multipartite Agreement 2001 2002 a wide external readership of interested with the Fédération culturelle individuals, groups and institutions. canadienne-française (FCCF), Regular Canadian Heritage and other federal Temporary cultural institutions.

Finally, CBC/Radio-Canada signed an agreement with Canadian Heritage and Telefilm Canada to proceed with two major projects under the IPOLC program (Interdepartmental Program with Official Language Communities), one for French Television to develop independent producers, directors and writers and the other for French Radio to create a Réseau des galas de la Chanson to promote Francophone songs and songwriting across the country and to assist in developing Francophone talent from outside Quebec.

EXCELLENCE 47 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Public Accountability

Accountability In 2001-2002, the Office of the Mechanisms Ombudsman (English and French Services combined) handled a total As in the past, CBC/Radio-Canada of 2,317 complaints, expressions continued to report to Canadians on of concern and other communications. the fulfilment of its commitments. It There were 941 concerning English accounted for its activities to the programming and 1,376 concerning Minister of Canadian Heritage and French programming. On the English Parliament through its Annual Report side, 499 communications fell within the and Corporate Plan; to the Canadian mandate of the Ombudsman (information Radio-television and Telecommunications programming), while there were 802 on Commission (CRTC) through year-end the French side. Communications not reports and annual financial returns; relating directly to CBC information and to stakeholders through townhall programming were acknowledged and meetings and CBC/Radio-Canada forwarded to the programming websites. departments concerned.

The Ombudsman Where to Write

The Office of the Ombudsman The Ombudsman, English Services provides viewers and listeners with an Canadian Broadcasting Corporation opportunity to have investigated serious, PO Box 500, Station A unresolved complaints pertaining to Toronto, Ontario M5W 1E6 CBC/Radio-Canada journalism. An [email protected] impartial and independent body, the Office of the Ombudsman investigates Bureau de l’ombudsman, Services français the complaint and provides a written Société Radio-Canada report which helps to ensure the C.P. 6000

Public Accountability excellence of the Corporation’s news Montréal, Québec H3C 3A8 and information programs. [email protected]

The Office has two Ombudsmen, one for English-language Services and the other for French-language Services. Both Ombudsmen report directly to the President and are completely independent from the Corporation’s media management.

48 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Board of Directors 2001-2002

The CBC/Radio-Canada Board of Directors Carole Taylor, O.C. L. Richard O’Hagan has completed a thorough revision of the Chair, Board of Directors Principal Corporation’s By-Laws, and also the (since July 2001) Richard O’Hagan Associates mandate of the Chair of the Board, the Vancouver, British Columbia Toronto, Ontario President and CEO, and the various Robert Rabinovitch James S. Palmer, C.M., .C. Board committees. President and CEO Lawyer and Chairman The primary purpose of revising the Ottawa, Ontario Burnet, Duckworth & Palmer By-Laws was to bring CBC/Radio-Canada Barristers and Solicitors John Kim Bell, O.C. corporate governance practices up to Calgary, Alberta Founder and President date. Responsibilities have been clearly National Aboriginal Achievement W. Thomas R. Wilson identified. The roles of both the Chair and Foundation President and CEO the President and CEO have been clearly Toronto, Ontario Oceanic Adventures International defined. The number of mandatory Toronto, Ontario committees has been reduced to three. Dr. Val H. Conway All other committees must be approved Ophthalmologist by a Board resolution. The mandate St. John’s, Newfoundland and Labrador of each committee, in addition to the Marie Giguère provisions contained in the Act, has been Senior Vice-President redesigned to ensure that it is consistent Chief Legal Officer and Secretary with the latest governance practices. Molson Inc. CBC/Radio-Canada has also amended Montreal, Quebec its provisions respecting indemnities Roy L. Heenan, O.C. for directors, officers and employees of Chairman and Senior Partner the Corporation, with a view to ensuring Heenan Blaikie Barristers and Solicitors compliance with current corporate Montreal, Quebec practices. Jane Heffelfinger The same approach was adopted 2001-2002 of Directors Board Actress and Broadcaster for settling conflicts of interest. Monday Publishing CBC/Radio-Canada has modelled its Victoria, British Columbia approach on the recent amendments made to the Canada Business Robert Lantos, C.M. Corporations Act. Producer Serendipity Point Films Finally, CBC/Radio-Canada has approved Toronto, Ontario a grid profiling the chief characteristics sought in members of the Board of Clarence LeBreton Directors. The Corporation thus plans Assistant Deputy Minister to play a larger role in the appointment Training and Employment Development of members to its Board by guiding the Government of New Brunswick government in the choice of members. Caraquet, New Brunswick

TRUSTED 49 50 Management Discussion and Analysis new talentandenhanceprogramminginitiatives. develop cross-cultural productionsandcoproductions, among themediaandwas usedtoincrease This additionalfundingwas distributed million. $60 government grantofnon-recurringfunding The bulkofthisincreasecanbeattributedtoafederal 2001-2002. $46.3 millioninfiscal governmentfundingincreased by On anetbasis, funding Government Analysis Management Discussionand ALLOCATION OF ADDITIONAL $60MILLION Television French 30% English Radio 8% 01-20 loainb eim2001-2002 Allocation bycategory 2001 -2002 Allocation by medium French Radio 8% New Media CBC/RADIO-CANADA ANNUALREPORT 2001-2002 5% Television English 49% Entertainment nNote3b). in thisvariance isfound Reconciliation of million. $11.4 netresultsreflectasurplusfortheyearof the Canadian generallyacceptedaccountingprinciples, previous yearisincluded)–whereasaccordingto thesurpluscarriedoverfrom if $23.8million, of in governmentfundingterms(acumulativesurplus operating results–adeficitfortheyearof$14.9million showsdifferentnet therefore, CBC/Radio-Canada, Canadian governmentduringdifferentfiscalyears. operatingstatementmaybefundedbythe the The elementsfiguringin Canadiangovernment. the CBC/Radio-Canada receivespartofitsfundingfrom yearis$11.4million. fiscal thenetresults forthe accounting principles, According toCanadiangenerally accepted Results Arts and 48% Music 6% New Media 5% Public Affairs News and 41% CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Revenues Balance sheet items Advertising revenues decreased by $31 million Increase in assets of $49.5 million. from the previous year. Miscellaneous revenues, The item “cash and short-term investment” consists of however, increased by $21.9 million. cash and securities from the short-term money market Advertising revenues were down by $31 million, fully insured by the Government of Canada. compared to the previous year, because of the strategy The decrease in program inventory is attributed to decommercialise certain programs, market to the broadcast of the second part of the series fragmentation, increased competition and the effects Canada: A People’s History / Le Canada : of the September 11th attacks on the market. Une histoire populaire. CBC/Radio-Canada nevertheless experienced an The item “deferred charges and other assets” increased increase in its miscellaneous revenues. This is linked further to the initiatives by CBC/Radio-Canada, creating in large part to the host-broadcaster activities of new partnerships with the private sector, notably CBC/Radio-Canada during the 8th IAAF (International by investing in new specialty channels such as ARTV, Amateur Athletic Federation) World Championships The Documentary Channel and Country Canada. in Edmonton. The items “pension plan assets” and “employee-related Expenses liabilities (long-term)” reflect the application of CICA rules respecting employee future benefits. Expenses according to Canadian generally accepted accounting principles increased by $103.3 million.

With additional temporary funding granted by the federal government, CBC/Radio-Canada was able to inject additional funds into operations in 2001-2002, and thus continue its commitment to offer distinctive top-quality programming. All the additional funds received were invested in Radio, Television program- ming and New Media.

The increase in specialty services expenses may be attributed to additional revenues that were reinvested in the programming of these services.

The net surplus linked to the application of the Canadian Institute of Chartered Accountants (CICA) rules respecting employee future benefits decreased by $43.2 million from last year ($25.7 million in 2002 versus $68.9 million in 2001).

51 52 Management’s Responsibility for the Financial Statements rsdn n E Vice-President andChiefFinancial Officer President andCEO 2002 May 17, Canada Ottawa, and reportingissues. accounting auditing, the Auditor Generalonaregularbasistodiscussthefinancialreportingprocessaswell and theInternal Auditor Internal Audit andmeetswithmanagement, AuditCommitteeoverseestheactivitiesof The reviewsandadvisestheBoardonfinancialstatements Auditor General’s reportthereto. Corporation, h or fDrcos ui omte,wihcnit ffv ebr,noneofwhomisanofficerthe offivemembers, whichconsists The BoardofDirectors’ Audit Committee, reports onheraudittotheCanadianBroadcastingCorporationandMinisterofHeritage. The Auditor GeneralofCanadaconductsanindependentaudittheannualfinancialstatementsand practices. proceduresand The Corporation’s Internal Auditor hastheresponsibilityforassessingCorporation’s systems, ttmns whichincludeamountsbasedonmanagement’s bestestimatesasdeterminedthroughexperienceand statements, These financial management andhavebeenreviewedapprovedbytheBoardofDirectorsCorporation. The financialstatementsandallotherinformationpresentedinthe Annual Reportaretheresponsibilityof Management’s ResponsibilityfortheFinancialStatements n httascin r nacrac ihthe with accordance thattransactionsarein and effectively out carried thatoperationsare economically andefficientlyintheattainmentofcorporateobjectives, managed thatresourcesare These controlsprovidereasonableassurancethatassetsaresafeguarded, basis. whicharedesignedfortheprovisionofreliableandaccuratefinancialinformationonatimely information systems, and financialandmanagementcontrol, records, Management oftheCorporationmaintainsbooksaccount, generally acceptedaccountingprinciples. accordancewithCanadian in havebeenproperlypreparedwithinreasonablelimitsofmaterialityandare judgment, CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Broadcasting Act n h ylw ftheCorporation. of and theby-laws iaca ttmnshv,i l infcn epcs beeninaccordancewithPart IIIofthe inallsignificantrespects, financial statementshave, thetransactionsofCorporationthathavecometomynoticeduringaudit inmyopinion, Further, theseprincipleshavebeenappliedonabasisconsistentwiththatoftheprecedingyear. inmy opinion, that, a 7 2002 May 17, Canada Ottawa, Auditor GeneralofCanada FCA Sheila Fraser, by-laws of theCorporation. the and Myresponsibilityistoexpressanopiniononthesefinancialstatementsbased theCorporation’s management. of These financialstatementsaretheresponsibility operationsandequitycashflowfortheyearthenended. of 2002andthestatements I haveauditedthebalancesheetofCanadianBroadcastingCorporationasatMarch31, and theMinisterofCanadianHeritage Canadian BroadcastingCorporation To theBoardofDirectors Auditor’s Report codnewt aaingnrlyacpe conigpicpe.Asrequiredbythe accordance withCanadiangenerallyacceptedaccountingprinciples. 2002andtheresultsofitsoperationscashflowsforyearthenendedin Corporation asatMarch31, thefinancialpositionof inallmaterialrespects, thesefinancialstatementspresentfairly, In myopinion, aswellevaluating theoverall financialstatementpresentation. by management, Anauditalsoincludesassessingtheaccountingprinciplesusedandsignificantestimatesmade financial statements. evidencesupportingtheamountsanddisclosuresin onatestbasis, Anauditincludesexamining, misstatements. that Iplanandperformanaudittoobtainreasonableassurancewhetherthefinancialstatementsarefreeofmaterial Those standardsrequire I conductedmyauditinaccordancewithCanadiangenerallyacceptedauditingstandards. myaudit. on CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Broadcasting Act Broadcasting Act , I report I , 53 Auditor’s Report 54 Statement of Operations and Equity Statement ofOperationsandEquity For theyearendedMarch31 The accompanyingnotesforman integral partofthefinancialstatements. qiy n fya 2,5 108,660 124,052 (43,284) 147,944 4,000 108,660 11,392 4,000 150,632 10,060 endofyear Equity, Working CapitalFunding(Note3) beginning ofyear Equity, Net resultsfortheyear Net resultsbeforetaxes Government Funding Operating lossbeforegovernmentfunding, Expense prtn eut eoennoeaigrvneadtxs1,6 82,487 10,060 Non-operating revenue Operating resultsbeforenon-operatingrevenueandtaxes Revenue ano ipslo on uiesvnue 68,145 – 2,688 147,301 (1,332) 149,294 130,953 15,520 130,806 15,418 794,058 Provision for(recoveryof)incomeandlargecorporations taxes(Note6) 60,461 840,404 Gain ondisposalofjointbusinessventures 82,383 Amortisation ofdeferredcapitalfunding(Note9) Funding reservedforRadioCanadaInternational(Note4) Parliamentary appropriationforoperating expenditures(Note3) Amortisation ofcapitalassets Miscellaneous oprt aaeet1,0 15,907 14,282 15,402 15,774 16,760 16,626 93,423 57,838 104,076 1,046,266 61,850 1,150,557 Corporate Management Payments toprivate stations Radio CanadaInternational distributionandcollection Transmission, Specialty services(Note5) Television andradio servicecosts pcat evcs(oe5 1772107,672 117,722 350,259 319,257 Specialty services(Note5) Advertising andprogram sales CBC/RADIO-CANADA ANNUALREPORT 2001-2002 o-prtn eeu n ae 9675 (874,392) (976,715) non-operating revenueandtaxes ,9,7 1,392,784 1,496,077 1,6 518,392 519,362 8,7 956,879 986,775 (thousands ofdollars) 022001 2002 Balance Sheet As atMarch31 The accompanyingnotesforman integral partofthefinancialstatements. Commitments andcontingencies(Notes1213) ietrDirector Director Approved onbehalfoftheBoardDirectors: Equity EQUITY Current LIABILITIES Current ASSETS Long-term eerdcptlfnig(oe9 6447646,827 654,457 4,747 115,569 5,111 148,319 – 128,091 167,215 47,208 1,022,927 25,495 121,933 37,814 1,016,465 11,841 116,096 102,541 18,476 188,009 Deferred capitalfunding(Note9) 174,029 Obligations undercapitalleases(Note11) Employee-related liabilities(Note10) 154,730 Accounts payable andaccruedliabilities Pension plansasset(Note10) investmentsandothers Deferred charges, Capital assets(Note7) Prepaid expenses Program inventory Accounts receivable Cash andshort-terminvestments(Note16) mlyerltdlaiiis(oe1) 75897,774 372,138 97,578 367,026 Obligations undercapitalleases(Note11) Employee-related liabilities(Note10) CBC/RADIO-CANADA ANNUALREPORT 2001-2002 ,4,3 1,494,034 1,543,530 1,494,034 1,543,530 ,1,6 1,116,739 1,119,061 2,5 108,660 124,052 459,266 483,094 0,1 268,635 300,417 (thousands ofdollars) 022001 2002 55 Balance Sheet 56 Statement of Cash Flow Statement ofCashFlow For theyearendedMarch31 The accompanyingnotesforman integral partofthefinancialstatements. Investing Activities Financing Activities Operating Activities Cash Flowfrom(usedin) ahadsottr netet,edo er1470174,029 81,499 154,730 174,029 92,530 (19,299) endofyear Cash andshort-terminvestments, beginningofyear Cash andshort-terminvestments, Increase (Decrease)incashandshort-terminvestments eerdcags(,5)(2,402) (3,654) 76,649 (103,658) – – (129,216) 2,368 7,463 (4,257) (4,459) (4,747) 5,000 102 Proceeds ondisposalofjointbusinessventures Deferred charges Acquisition oflong-terminvestments(Note8) Acquisition ofcapitalassets Proceeds ondisposalofcapitalassets 66 147,944 Capital portionofleasepayments Government fundingforcapitalpurchasesRCI 11,392 1,849 (68,145) Parliamentary appropriations(Note3): – Net changeinworkingcapitalbalancesexcluding Items notinvolvingcash: Loss ondisposalofcapitalassets (Gain) ondisposalofjointbusinessventures Net resultsfortheyear okn aia udn ,0 4,000 104,017 138,481 4,000 (8,504) – – (25,495) (63,469) (6,352) (196) (3,932) 149,294 5,119 (147,301) 130,806 (130,953) 1,276 Working capitalfunding Capital funding Share ofjointbusinessventures Employee-related liabilities[long-term] Employee-related liabilities[current] Pension plansasset Amortisation ofdeferredcapitalfunding Amortisation ofdeferredchargesandother Amortisation ofcapitalassets ahadsottr netet Nt 5 (228 2,363 (12,218) cash andshort-terminvestments(Note15) CBC/RADIO-CANADA ANNUALREPORT 2001-2002 (129,664) (27,043) 3,3 108,558 137,836 (27,471) 11,015 (thousands ofdollars) 022001 2002 neddt ehl omaturity. heldto intended tobe atcostastheyare securities andbondsarecarried Short-term investmentsconsistingofmarketable Short-termInvestments b. capital assetsarecreditedtoEquity. appropriations forworkingcapitalandnon-depreciable Parliamentary therelatedcapitalassets. as periods andoverthesame samebasis amortised onthe andare BalanceSheet, deferred capitalfundingonthe for depreciablecapitalexpendituresarerecordedas Parliamentary appropriations of OperationsandEquity. operating expendituresarerecordedontheStatement Parliamentary appropriationsfor Government ofCanada. fromthe The Corporationreceivesmostofitsfunding Parliamentary Appropriations a. following significantaccountingpolicies. accepted accountingprinciplesandincludethe preparedinaccordance withCanadiangenerally been The financialstatementsoftheCorporationhave POLICIES SIGNIFICANTACCOUNTING 2. Canadian BroadcastingAct CBC/Radio-Canada was firstestablishedbythe1936 OBJECTIVE AUTHORITY AND 1. For theyearendedMarch 31,2002 Notes totheFinancialStatements national andregionalaudiences. Canadian programstoreflectCanadaanditsregions languages incorporatingpredominantlyanddistinctively provides Radioand Television servicesinbothofficial CBC/Radio-Canada As thenationalpublicbroadcaster, Corporation isthepropertyofHerMajesty. agent ofHerMajestyandallpropertyacquiredbythe The Corporation isan 1968 and1991Broadcasting Acts. n Deferred CapitalFunding and and continuedbythe1958, CBC/RADIO-CANADA ANNUALREPORT 2001-2002 sesa follows: assets as basedontheestimated usefullifeofthe using rates Amortisation iscalculatedonthestraight-linemethod lease paymentsattheinceptionoflease. initially recordedatthepresentvalue oftheminimum Assetsacquiredundercapitalleasesare overhead. directlabourandrelated Corporation includesmaterial, The costofassetsconstructedbythe amortisation. lessaccumulated Capital assetsarerecordedatcost, CapitalAssets d. i)FilmandScriptRights (ii) ProgramInventory (i) .PormIvnoy imadSrp Rights FilmandScript Program Inventory, c. Corporation’s policy. andarethenamortisedaccordingtothe completion, to theappropriatecapitalassetclassification upon included inuncompletedcapitalprojects aretransferred Amounts leases toamaximumperiodoffiveyears. therespective overtheremainingtermsof amortised Leasehold improvementsarecapitalisedand ulig 33years Technical equipment • Buildings • uooie5years 5years Automotive 10years • Computers • Furnishingsandofficeequipment • unusable. whendeemed approved programscheduleor the charged tooperationsinaccordancewith The costoffilmandscriptrightsis accounts. eachcontractarerecorded asassetsinthe of The paymentsmadeundertheterms script rights. filmand The Corporationentersintocontractsfor orsold. deemedunusable, programs arebroadcast, Program costsarechargedtooperationsasthe programs. to overheadexpensesapplicable labour and and materialsandservices, includes thecostof Cost available forsalearerecordedatcost. or production Programs completedandinprocessof te 5years 20years Other Transmitters andtowers

57 Notes to the Financial Statements For the year ended March 31, 2002 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

e. Deferred Charges The pension cost is determined using the cost of Deferred charges incurred in the development of employee pension benefits for the current year’s service, specialty channels are amortised over the license the interest expense on the accrued benefit obligation, period. Initial costs incurred as a result of an operating the expected investment return on the actuarial value lease are amortised over the period of the lease. Other of plan assets, the amortisation of the transitional deferred charges are amortised over the period of the asset/obligation, the amortisation of net actuarial gains respective agreements. and losses and the amortisation of past service costs. The market related value of plan assets is used for f. Long-term Investments the purpose of calculating the expected return on Investments in entities over which the Corporation plan assets. exercises significant influence are accounted for The transition asset/liability, the net actuarial gains using the equity method. Under this method, and losses and the adjustments arising from plan CBC/Radio-Canada’s investment is increased or amendments are amortised over the estimated decreased according to the undistributed net income average remaining service life of the employee or loss since acquisition. The cost method of accounting group (13.5 years). is used to account for investments in businesses over which CBC/Radio-Canada does not have the ability The difference between the accumulated pension to exercise significant influence. Under this method, expense and the employer’s contributions to the dividends received are recorded as income. Investments Pension Fund is reflected in the balance sheet as in entities over which the Corporation exercises a joint an employee-related asset (liability). control are accounted for using the proportionate h. Employee Future Benefits other than Pension consolidation method. Under this method, the pro-rata share of assets, liabilities, revenues and expenses that The Corporation provides employee future benefits such are subject to joint control are combined with the as severance pay and other benefits such as vacation Corporation’s results. pay, continuation of benefits coverage for employees on long-term disability, post-retirement life insurance g. Pension Cost and Obligation and workers’ compensation.

The Corporation provides pensions based on length of The cost of these benefits, other than vacation pay, service and final average earnings as classified under is determined on an actuarial basis using the projected defined benefit retirement pension arrangements. benefit method pro-rated on years of service and The cost of pension benefits earned by employees is management’s best assumptions such as salary determined on an actuarial basis using the projected increases, inflation, retirement ages of employees, benefit method pro-rated on service and management’s mortality of members and expected health care costs. best assumptions such as the expected long-term For severance pay, the transitional obligation and the rate of return on plan assets, rate of compensation, net actuarial gains or losses are amortised over the inflation, retirement ages of employees and mortality average remaining service life of the employee group of members. (13.5 years). The transitional obligations and the net actuarial gains or losses for post-retirement life insurance, continuation of benefits for employees on long-term disability and workers’ compensation are amortised over the applicable remaining service lifetime of the plan members.

58 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

Vacation pay is calculated at the salary levels in effect j. Measurement Uncertainty at the end of the year for all unused vacation pay The preparation of financial statements in accordance benefits accruing to employees. with Canadian generally accepted accounting principles Since a major portion of the liabilities for these items requires management to make estimates and represents costs which will be funded mainly from assumptions that affect the reported amounts of assets appropriations received from the Government of and liabilities at the date of the financial statements Canada in the future, these items do not have an and the reported amounts of income and expenses for impact on the Corporation’s current net results of the year. Employee-related liabilities, estimated useful operations on a government funding basis. lives of capital assets and contingent liabilities are the most significant items where estimates are used. i. Income Taxes Actual results could differ from those estimated. The Corporation follows the tax allocation method of providing for income taxes. The cumulative differences 3. PARLIAMENTARY APPROPRIATIONS between taxes calculated on such a basis and taxes a. Parliamentary Appropriations currently payable are essentially timing differences and Approved and Received result in deferred income taxes. The Corporation has Parliamentary appropriations approved and the unrecorded deferred income tax benefits which will amounts received by the Corporation during the year be recognised in the accounts when they are realised. are as follows:

2002 2001 (thousands of dollars) Operating Funding Annual Funding 855,574 807,356 One-time funding for programming initiatives (Note 3d) 60,000 – Transfer from (to) capital funding – Supplementary Estimates B1 (15,170) (13,298) Frozen allotment to be reprofiled in future years (60,000) – 840,404 794,058 Capital Funding Annual funding 100,311 113,719 Transfer from (to) operating funding – Supplementary Estimates B1 15,170 13,298 Frozen allotment to be reprofiled in future years 23,000 (23,000) 138,481 104,017 Working Capital Funding 4,000 4,000

1. In the event that significant changes in current year requirements occur, appropriations are transferred from one vote to another or reprofiled from one fiscal year to the next through Appropriation Acts tabled in the House of Commons.

59 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

b. Reconciliation of Net Results of Operations in one year may be funded through Parliamentary to Government Funding Basis appropriations in different years. Accordingly, the The Corporation receives a significant portion of its Corporation’s net results of operations for the year funding through Parliamentary appropriations, which on a government funding basis differ from those on is based primarily on cash flow requirements. Expenses a Canadian generally accepted accounting principles recognised in the Statement of Operations and Equity basis. The differences are outlined below:

2002 2001 (thousands of dollars)

Net results for the year 11,392 147,944 Items not generating operating funds: Amortisation of deferred capital funding (130,953) (147,301) Income items relating to capital assets 1,849 66 Other 184 (213) (128,920) (147,448) Items not requiring operating funds: Amortisation of capital assets 130,806 149,294 CBC/Radio-Canada Pension Plans and other employee future benefits (25,664) (54,690) Vacation Pay (3,932) (6,352) Program inventory costs 8,139 (1,546) Other (3,728) (4,333) 105,621 82,373 Net results of operations on a government funding basis (including impact of disposal of joint business ventures) (11,907) 82,869 Less: Net proceeds from the disposal of joint business ventures – (64,624) Less: Interest generated from the disposal of joint business ventures (3,011) (3,816) (3,011) (68,440) Net results of operations on a government funding basis (excluding impact of disposal of joint business ventures) (14,918) 14,429 Government funding surplus, beginning of year 38,687 24,258 Government funding surplus, end of year 23,769 38,687

60 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

c. Net Results for Capital generally accepted accounting principles may be The purchase of capital assets is financed by funded by Parliamentary appropriation in different Parliamentary appropriation. Additions to capital years. The differences are outlined below: assets recorded in the current year under Canadian

2002 2001 (thousands of dollars)

Parliamentary appropriations and transfers 138,481 104,017 Capital funding for Radio Canada International 102 5,000 Capital funding (Note 3a) 138,583 109,017 Proceeds on disposal of capital assets 7,463 2,368 Total capital funding for the year 146,046 111,385 Acquisition of capital assets (129,216) (103,658) Capital portion of lease payments (4,747) (3,082) Capital funding surplus for the year 12,083 4,645 Change in proportionate share of joint venture assets – (166) Net results for capital for the year, government funding basis 12,083 4,479 Capital funding surplus, beginning of year 7,393 2,914 Capital funding surplus, end of year 19,476 7,393

d. One-time Funding for Programming Initiatives 4. FUNDING FOR RADIO CANADA In May 2001, the Government of Canada announced INTERNATIONAL additional, one-time funding for CBC/Radio-Canada, in Radio Canada International is funded under the terms the amount of $60 million for fiscal 2001-2002. These of a contribution agreement with the Government funds are being used across all media particularly for of Canada. the enhancement of programming initiatives. 2002 2001 (thousands of dollars) Operating funding 15,418 15,520 Capital funding 102 5,000 15,520 20,520

61 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

5. SPECIALTY SERVICES previous years’ accumulated excess revenues The Corporation operates CBC Newsworld, the over expenses to fund current year activities. At Réseau de l’information (RDI) and Galaxie under license March 31, 2002, the accumulated excess revenues over conditions that require the reporting of incremental expenses carried forward to future years’ activities for costs and revenues. CBC Newsworld and RDI use CBC Newsworld totalled $11.7 million ($10.2 million for 2001), $274,000 for RDI ($59,000 for 2001).

2002 2001 Repayments Repayments to CBC Main to CBC Main Revenue Expenses Service1 Net Revenue Expenses Service1 Net (thousands of dollars) CBC Newsworld 66,592 62,565 2,509 1,518 61,945 54,562 2,387 4,996 RDI 40,308 36,587 3,506 215 38,159 35,203 2,921 35 Galaxie 10,822 4,924 775 5,123 7,568 3,658 1,405 2,505 117,722 104,076 6,790 6,856 107,672 93,423 6,713 7,536

1. Capital expenditures for the acquisition of equipment to introduce, maintain and expand the Specialty Services are made by CBC/Radio-Canada from its capital appropriation with an approved corporate repayment plan for recovery from the Specialty Services’ revenues. Those repayments are funded from the accumu- lated excess revenues over expenses.

6. INCOME TAX AND TAX ON The Corporation has a loss carryforward for tax LARGE CORPORATIONS purposes of $20.8 million (2001 – $9.8 million), The Corporation is a prescribed federal Crown the benefit of which has not been recognised in the Corporation under Part LXXI of the Income Tax financial statements and which begins to expire in Regulations and is subject to the provisions of the 2007. The Corporation also has net timing differences Income Tax Act (Canada). The Corporation is not of $16.9 million (2001 – $35.3 million) resulting from subject to provincial income taxes on its own items reported for tax purposes in different periods activities. The Corporation’s 2002 recovery of income than for accounting purposes, the benefit of which has and large corporations taxes relates solely to the large not been recognised in the financial statements. These corporations tax. The Corporation’s expected income timing differences generally result from the accrual of tax rate is the net federal statutory rate (including pension and severance pay costs, and the capital cost surtax) of 37.96 per cent (2001 – 39.27 per cent). The allowance on its long-term capital lease where funding 2002 and 2001 effective tax rates are zero, exclusive for the lease obligation is provided over several years. of the large corporations taxes, due to the utilisation of Capital cost allowance is generally not claimed on other previously unrecognised losses and timing differences. capital assets because acquisitions are substantially funded by the Government of Canada (Note 3).

62 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

7. CAPITAL ASSETS

2002 2001 Accumulated Cost Amortisation Net Book Value (thousands of dollars) Land 34,685 – 34,685 34,772 Buildings 387,449 217,263 170,186 184,310 Technical equipment 1,188,439 895,675 292,764 296,878 Furnishings, office equipment and computers 104,997 72,781 32,216 40,798 Automotive 40,558 29,713 10,845 12,116 Leasehold improvements 7,162 4,307 2,855 2,306 Property under capital lease 512,178 137,935 374,243 389,624 Uncompleted capital projects 98,671 – 98,671 62,123 2,374,139 1,357,674 1,016,465 1,022,927

Current year amortisation expense of $15.4 million 9. DEFERRED CAPITAL FUNDING (2001 – $15.4 million) relating to the property under capital lease is included in the amortisation of capital 2002 2001 assets on the Statement of Operations and Equity. (thousands of dollars) Balance, beginning of year 646,827 685,111 8. LONG-TERM INVESTMENTS Government funding for capital expenditures (Note 3c) 138,583 109,017 During the fiscal year 2002, the Corporation acquired Amortisation of deferred ownership interests in three specialty channels: capital funding (130,953) (147,301) $% Balance, end of year 654,457 646,827 Cost: Country Canada 30 30 Equity: ARTV 4,070,000 37 The Documentary Channel 29 29

CBC/Radio-Canada has also entered into a partnership with Publications Gesca ltée in which CBC/Radio-Canada acquired a 50 per cent interest in Voilà ! At March 31, 2002, the Corporation has net equity of $136 in this joint venture which is accounted for using the proportionate consolidation method.

63 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

10. PENSION PLANS ASSET AND EMPLOYEE-RELATED LIABILITIES Employee-related liabilities are as follows: 2002 2001 2002 2001 Current Long-term (thousands of dollars) Pension plans (Note 10a) – – –1 10,742 Employee future benefits other than pension 11,330 – 97,300 86,727 Vacation pay 38,035 41,967 – – Workforce reduction (Note 10b) 2,910 12,701 – – Other 2 75,816 60,901 278 305 128,091 115,569 97,578 97,774

1. The value of the pension plan represents an asset of $25.5 million as of March 31, 2002 (Note 10a). 2. Including salary-related liabilities.

a. CBC/Radio-Canada Pension Plans and in the last ten years of employment. Employees are Other Employee Future Benefits required to contribute a percentage of their pensionable The Corporation maintains a contributory defined salary to the plan, with the Corporation providing the benefit pension plan, the CBC/Radio-Canada Pension balance of the funding, as required, based on actuarial Plan, covering substantially all employees of the valuations, which are made at least on a triennial Corporation. Retirement benefits are based on the basis. The Corporation also maintains unfunded length of pensionable service and on the average of non-contributory defined benefit pension arrangements. the best five consecutive years of pensionable salary

2002 2001 Assumptions – annual rates: Expected long-term rate of return on plan assets 6.75% 6.75% Discount rate – beginning of year 6.00% 6.50% Discount rate – end of year 6.00% 6.00% Long-term rate of compensation increase, excluding merit and promotion 4.00% 4.00% Health care trend 8.5% for 8.5% for 4 years; 5 years; 4.5% thereafter 4.5% thereafter

2002 2001 Annual amounts: (thousands of dollars) Employee contributions 22,848 21,439 Benefit payments for the year – pension plans 167,678 173,730 Benefit payments for the year – other employee future benefits 7,987 13,300

64 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

2002 2001 CBC/Radio- Other CBC/Radio- Other Canada Employee Canada Employee Pension Future Pension Future Plans Benefits Plans Benefits (thousands of dollars) Fair-market value of plan assets – end of year 3,657,481 – 3,683,301 – Accrued benefit obligation – end of year 3,330,698 140,063 3,226,583 133,096 Surplus (deficit) – end of year 326,783 (140,063) 456,718 (133,096) Accrued benefit liability at beginning of year 10,742 86,727 83,964 82,451 Employee future benefits expenses (revenues): Current service cost 57,714 6,331 47,816 5,817 Interest on accrued benefit obligation 190,995 8,128 187,924 8,141 Expected return on actuarial value of assets (232,188) – (224,801) – Amortisation of past service costs 9,597 – 9,597 – Amortisation of transitional obligation (asset) (92,996) 3,618 (92,996) 3,618 Amortisation of actuarial losses 31,415 483 – – Employee future benefits expenses (revenues) for the year (35,463) 18,560 (72,460) 17,576 Corporation pension plan contributions – – – – Benefit payments of unfunded plans (774) (7,987) (762) (13,300) Accrued benefit liability (asset) at end of year (25,495) 97,300 10,742 86,727

At March 31, 2002, the accrued benefit obligation 11. OBLIGATIONS UNDER CAPITAL LEASES for the CBC/Radio-Canada Pension Plan and for the The capital lease consists of premises occupied by unfunded benefit pension arrangements represents the Corporation in Toronto. Future minimum lease respectively $3,296.5 million (2001 – $3,195.7 million) payments and obligations are as follows: and $34.2 million (2001 – $30.9 million). (thousands of dollars) The amortisation of past service costs is due to an amendment to the CBC/Radio-Canada Pension Plan, 2003 33,039 which has resulted in a refund of a portion of 2004 33,039 contributions to plan members. As of March 31, 2002, 2005 33,039 the unamortised amount of past service costs is $110.4 million (2001 – $120 million). 2006 33,039 2007 33,039 The unamortised portion of the actuarial losses represents, as of March 31, 2002, $658.6 million for 2008 to 2027 677,295 CBC/Radio-Canada Pension Plans and $6.5 million Total future minimum payments 842,490 for other employee future benefits. Deduct: imputed interest (7.53%) The unamortised portion of the transitional asset and executory costs 470,353 as of March 31, 2002 is $1,070.3 million Obligation under capital lease 372,137 (2001 – $1,163.2 million) for the CBC/Radio-Canada Less: current portion 5,111 Pension Plan and $(36.3) million (2001 – $(40) million) Long-term portion 367,026 for other employee future benefits. b. Workforce Reduction Since 2000-2001, the Corporation is implementing a workforce reduction plan. The results are in line with the plan.

65 CBC/RADIO-CANADA ANNUAL REPORT 2001-2002

The Corporation owns the land on which the Canadian companies. The Corporation enters into transactions Broadcasting Centre in Toronto is located. Interest with these related parties in the normal course of expense relating to the Canadian Broadcasting Centre business on normal trade terms applicable to all lease, which is included in current year expenditures, is individuals and enterprises. Transactions with the $28.1 million. At the end of the lease, the Corporation Government of Canada are outlined in Note 3. will own the building. 15. NET CHANGE IN NON-CASH WORKING 12. COMMITMENTS CAPITAL BALANCES a. Program-related and Other 2002 2001 As at March 31, 2002, commitments for sports rights (thousands of dollars) amounted to $368.4 million; procured programs, film Cash flows provided by rights and co-productions amounted to $34.2 million (used for): and capital assets amounted to $21 million for total Accounts receivable (71,913) (7,169) commitments of $423.6 million. Program inventory* 14,951 22,437 b. Operating Leases Prepaid expenses 9,394 (3,746) The operating leases consist mainly of property leases, Accounts payable and network distribution leases and equipment leases. accrued liabilities 18,896 (7,315) Future annual payments related to operating leases Employee-related liabilities 16,454 (1,844) are as follows: (12,218) 2,363

(thousands of dollars) * Excluding $4.4 million of amortisation of capital assets in 2002 2003 53,841 (2001 – $2.1 million). 2004 25,998 16. FINANCIAL INSTRUMENTS 2005 27,228 Short-term investments, accounts receivable, accounts payable and accrued liabilities, and obligations under 2006 23,653 capital leases are valued at cost, which approximates 2007 – 2024 241,766 fair value. Total future payments 372,486 Cash and short-term investments consist of $(5.8) million of cash (2001- $(8.7) million) and 13. CONTINGENCIES $160.5 million (2001 – $182.7 million) of short-term investments. The Corporation invests in the short-term Various claims and legal proceedings have been money market and all securities are limited to those asserted or instituted against the Corporation. Some that are 100 per cent guaranteed by the Government demand large monetary damages or other relief and of Canada. The average yield of the portfolio, as of they could result in significant expenditures. Litigation March 31, 2002, is 3.55 per cent (2001 – 5.44 per cent) is subject to many uncertainties and the outcome of and the average term to maturity is 19 days individual matters is not predictable. A provision for (2001 – 16 days). these expenditures has been recorded based on management’s best estimate. It is reasonably possible The Corporation uses financial instruments such as that the Corporation may have to settle some of these options to reduce the risk of loss due to adverse claims for amounts in excess of established provisions movements in foreign exchange. Foreign exchange in the near term. Any such costs will be charged to forward options worth $8 million were outstanding operations as incurred. at the end of the year. Gains or losses on financial instruments are recognised in earnings over the period 14. RELATED PARTY TRANSACTIONS the hedged items are recognised in earnings. The Corporation is related in terms of common ownership with other Government departments, 17. COMPARATIVE FIGURES agencies and Crown Corporations and with private Some of the prior year’s comparative figures have been reclassified to conform to the current year’s presentation.

66 Five Year FinancialReview xldn pcat evcs mriaino aia ses amortisationofdeferredcapitalfundingandnon-operating revenue amortisationofcapitalassets, ExcludingSpecialtyServices, * SUMMARY –SOURCE AND USEOFFUNDS* For theyearendedMarch31 oprt aaeet1. 1. 1. 1. 15.1 12.3 16.2 2.7 12.5 1,177.5 15.3 2.7 64.1 1,165.7 13.0 15.9 1,146.1 1,083.3 62.2 2.8 1,137.0 14.3 1,072.1 15.4 1,243.4 63.3 437.9 2.7 1,051.7 1,197.6 16.8 1,046.3 393.6 1,153.1 57.8 (1.3) 1,172.2 1,150.6 407.5 Total applicationsoffunds 61.9 1,204.8 Income taxesandonlargecorporations 410.8 Corporate Management 1,242.1 Payment toprivate stations distributionandcollection Transmission, 401.7 Television andradio services Application offunds Total sources offunds Total self-generatedrevenues Self-generated revenues Parliamentary appropriationfor Sources offunds detsn n rga ae 1. 303 2. 397 383.3 329.7 328.7 350.3 319.3 Advertising andprogram sales Miscellaneous 82.4 60.5 78.8 63.9 54.6 prtn xedtrs804 9. 747 5. 759.7 759.5 764.7 794.0 840.4 operating expenditures CBC/RADIO-CANADA ANNUALREPORT 2001-2002 0120 0020 9920 9819 1997-1998 1998-1999 1999-2000 2000-2001 2001-2002 (millions ofdollars) . 67 Five Year Financial Review 68 Main Addresses (514) 597-7500 Quebec H3C3A8 Montreal, PO Box 6000 East 1400 René-LévesqueBlvd. RADIO CANADA INTERNATIONAL [email protected] (514) 597-7734 QuebecH2L2M2 Montreal, East 1400 René-LévesqueBlvd. RÉSEAU DEL’INFORMATION [email protected] (514) 597-6013(TDD*) (514) 597-6000 QuebecH2L2M2 Montreal, PO Box 6000 East 1400 René-LévesqueBlvd. FRENCH NETWORKS [email protected] 1-866-220-6045 (TDD*) (416) 205-6300 OntarioM5W1E6 Toronto, Station A PO Box 500, Canadian BroadcastingCentre CBC NEWSWORLD [email protected] 1-866-220-6045 (TDD*) 1-866-306-4636 OntarioM5W1E6 Toronto, Station A PO Box 500, Canadian BroadcastingCentre ENGLISH NETWORKS [email protected] (514) 597-4757 QuebecH3C3A8 Montreal, PO Box 6000 Renaud Gilbert French Services: [email protected] (416) 205-2978 OntarioM5W1E6 Toronto, Station A PO Box 500, Canadian BroadcastingCentre David Bazay English Services: OMBUDSMEN CBC/RADIO-CANADA [email protected] (613) 724-5173(TDD*) (613) 724-1200 OntarioK1Y1E4 Ottawa, StationC PO Box 3220, 250 Lanark Avenue HEAD OFFICE Main Addresses CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Television: Radio: NEWFOUNDLAND (English) Regional Offices (613) 724-5529 OntarioK1P6L7 Ottawa, Suite1204 99 MetcalfeStreet, FUND CBC/RADIO-CANADA PENSION [email protected] Television: Radio: Television: Radio: 1-877-GALAXIE (425-2943) OntarioK1Y1E4 Ottawa, StationC PO Box 3220, GALAXIE MARITIMES (English) ONTARIO (French) 1-866-306-4636 Ontario M5W1E6 Toronto, Station A PO Box 500, Street West 205 Wellington Canadian BroadcastingCentre ONTARIO (English) (418) 654-1341 QuebecG1V2X2 Sainte-Foy, PO Box 10400 2505 LaurierBlvd. QUEBEC (French) QUEBEC CITY AND EASTERN East 1400 René-LévesqueBlvd. PROVINCE OFQUEBEC(English) 250 Université Avenue ATLANTIC PROVINCES (French) t ons Newfoundland A1B 3T8 John’s, St. Station A PO Box 12010, (613) 724-1200 OntarioK1Y1E4 Ottawa, StationC PO Box 3220, (514) 597-5970 QuebecH2L2M2 Montreal, PO Box 6000 (506) 853-6666 NewBrunswickE1C8N8 Moncton, PO Box 950 (902) 420-8311 Nova ScotiaB3J3E9 Halifax, PO Box 3000 (709) 576-5000 25 HenryStreet Château LaurierHotel 5600 SackvilleStreet 95 UniversityStreet 250 Lanark Avenue 1840 BellRoad (867) 920-5400 Northwest TerritoriesYellowknife, X1A2N2 PO Box 160 5002 Forrest Drive CBC NORTH (604) 662-6000 BritishColumbia V6B 4A2 Vancouver, PO Box 4600 700 HamiltonStreet (English andFrench) BRITISH COLUMBIA (780) 468-7500 Alberta T5J 2P4 Edmonton, PO Box 555 Television: Radio: Website: [email protected] (613) 724-5721 OntarioK1Y1E4 Ottawa, Station C PO Box 3220, 250 Lanark Avenue CBC/Radio-Canada Affairs Public Corporate Communicationsand Publication andDistribution 0-662-66603-8 BCI-2002 ISBN * TDD:Telephone DevicefortheDeaf www.cbc.radio-canada.ca www.radio-canada.ca www.cbc.ca Main Websites ALBERTA (EnglishandFrench) (306) 347-9540 Saskatchewan S4P4A1 Regina, PO Box 540 2440 BroadStreet (English andFrench) SASKATCHEWAN (204) 788-3222 ManitobaR3C2H1 Winnipeg, PO Box 160 541 Portage Avenue MANITOBA (EnglishandFrench) 7909 -51 cbc.radio-canada.ca 8861 -75 st Avenue th Street As of March 31, 2002 / Au 31 mars 2002 Saskatchewan Private affiliated stations / Stations privées affiliées ENGLISH TELEVISION / CHANNEL / Owned stations / Stations de base Jonquière ...... CKTV-TV 12 LA TÉLÉVISION ANGLAISE CANAL Regina ...... CBKT 9 Rivière-du-Loup ...... CKRT-TV 7 Saskatoon ...... CBKST 11 Rouyn ...... CKRN-TV 4 Sherbrooke ...... CKSH-TV 9 Newfoundland and Labrador / Terre-Neuve et Labrador Private affiliated stations / Stations privées affiliées Trois-Rivières ...... CKTM-TV 13 Owned stations / Stations de base Prince Albert ...... CKBI-TV 5 Corner Brook ...... CBYT 5 ...... CJFB-TV 5 Ontario St. John’s ...... CBNT 8 ...... CKOS-TV 5 Owned station / Station de base Ottawa ...... CBOFT 9 Prince Edward Island / Île-du-Prince-Édouard Alberta Owned station / Station de base Owned stations / Stations de base Manitoba Charlottetown ...... CBCT 13 Calgary ...... CBRT 9 Owned station / Station de base CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Edmonton ...... CBXT 5 Winnipeg ...... CBWFT 3 Nova Scotia / Nouvelle-Écosse Owned stations / Stations de base Private affiliated stations / Stations privées affiliées Saskatchewan Halifax ...... CBHT 3 ...... CKSA-TV 2 Owned station / Station de base Sydney ...... CBIT 5 Medicine Hat ...... CHAT-TV 6 Regina ...... CBKFT 13 Red Deer ...... CKRD-TV 6 New Brunswick / Nouveau-Brunswick Alberta Owned station / Station de base British Columbia / Colombie-Britannique Owned station / Station de base Fredericton ...... CBAT-TV 4 Owned station / Station de base Edmonton ...... CBXFT 11 Vancouver ...... CBUT 2 Québec British Columbia / Colombie-Britannique Owned station / Station de base Private affiliated stations / Stations privées affiliées Owned station / Station de base Montréal ...... CBMT 6 Dawson Creek ...... CJDC-TV 5 Vancouver ...... CBUFT 26 Kamloops ...... CFJC-TV 4 Ontario Kelowna ...... CHBC-TV 2 Owned stations / Stations de base Prince George ...... CKPG-TV 2 CBC RADIO ONE FREQUENCY / Ottawa ...... CBOT 4 Terrace ...... CFTK-TV 3 FRÉQUENCE Toronto ...... CBLT 5 Windsor ...... CBET 9 FRENCH TELEVISION / CHANNEL/ Private affiliated stations / Stations privées affiliées LA TÉLÉVISION FRANÇAISE CANAL Kingston ...... CKWS-TV 11 North Bay ...... CHNB-TV 4 New Brunswick / Nouveau-Brunswick Peterborough ...... CHEX-TV 12 Owned station / Station de base Newfoundland and Labrador / Terre-Neuve et Labrador Moncton ...... CBAFT 11 Sault Ste. Marie ...... CJIC-TV 5 Owned stations / Stations de base Sudbury ...... CKNC-TV 9 Québec Corner Brook ...... CBY 990 KHz Thunder Bay ...... CKPR-TV 2 Gander ...... CBG 1400 KHz Timmins ...... CFCL-TV 6 Owned stations / Stations de base Montréal ...... Goose . . . . .Bay ...... CBFT . . . .2 ...... CFGB-FM 89.5 MHz Manitoba Québec ...... Grand . . . . . Falls. . . . . CBVT . . . . 11...... CBT 540 KHz Owned station / Station de base Labrador City ...... CBDQ-FM 96.3 MHz Winnipeg ...... CBWT 6 St. John’s ...... CBN 640 KHz Private affiliated station / Station privée affiliée Prince Edward Island / Île-du-Prince-Édouard Brandon ...... CKX-TV 5 Owned station / Station de base Charlottetown ...... CBCT-FM 96.1 MHz Nova Scotia / Nouvelle-Écosse Owned stations / Stations de base Halifax ...... CBHA-FM 90.5 MHz Sydney ...... CBI 1140 KHz

CBC Owned and Affiliated Stations/ I Stations de base de Radio-Canada et stations affiliées II

New Brunswick / Nouveau-Brunswick Northwest Territories / Territoires du Nord-Ouest Manitoba Owned stations / Stations de base Owned stations / Stations de base Owned station / Station de base Fredericton ...... CBZ 970 KHz Inuvik ...... CHAK 860 KHz St-Boniface ...... CKSB 1050 KHz Saint John ...... CBD-FM 91.3 MHz ...... CFYK 1340 KHz Moncton ...... CBA 1070KHz Saskatchewan Owned station / Station de base Québec Owned stations / Stations de base Regina ...... CBKF-FM 97,7 MHz Owned stations / Stations de base Iqaluit ...... CFFB 1230 KHz Montréal ...... CBME-FM 88.5 MHz ...... CBQR-FM 105.1 MHz Alberta Québec ...... CBVE-FM 104.7 MHz Owned station / Station de base Edmonton ...... CHFA 680 KHz Ontario LA PREMIÈRE CHAÎNE Owned stations / Stations de base British Columbia / Colombie-Britannique London ...... CBCL-FM 93.5 MHz Prince Edward Island / Île-du-Prince-Édouard Owned station / Station de base Owned station / Station de base Vancouver ...... CBUF-FM 97,7 MHz Ottawa ...... CBO-FM 91.5 MHz CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Sudbury ...... CBCS-FM 99.9 MHz Charlottetown ...... CBAF-FM-15 88,1 MHz Thunder Bay ...... CBQT-FM 88.3 MHz Nova Scotia / Nouvelle-Écosse CBC RADIO TWO Toronto ...... CBLA-FM 99.1 MHz Owned station / Station de base Windsor ...... CBE 1550 KHz Halifax ...... CBAF-FM-5 92,3 MHz Manitoba New Brunswick / Nouveau-Brunswick Owned stations / Stations de base Owned station / Station de base Thompson ...... CBWK-FM 100.9 MHz Moncton ...... CBAF-FM 88,5 MHz Winnipeg ...... CBW 990 KHz Newfoundland and Labrador / Terre-Neuve et Labrador Québec Owned station / Station de base Saskatchewan Owned stations / Stations de base St. John’s ...... CBN-FM 106.9 MHz Owned stations / Stations de base Chicoutimi ...... CBJ-FM 93,7 MHz ...... CBKA-FM 105.9 MHz Matane ...... Nova . . . CBGA Scotia 1250 / Nouvelle-Écosse KHz Regina ...... CBK 540 KHz Montréal ...... Owned. . CBF-FM stations 95,1 / MHzStations de base Québec ...... Halifax. CBV-FM . . .106,3 . . . . .MHz ...... CBH-FM 102.7 MHz Alberta Sydney ...... CBI-FM 105.1 MHz Owned stations / Stations de base Rimouski ...... CJBR-FM 89,1 MHz Calgary ...... CBR 1010 KHz Rouyn-Noranda ...... Québec CHLM-FM 90,7 MHz Edmonton ...... CBX 740 KHz Sept-Îles ...... Owned. . CBSI-FM station 98,1 / StationMHz de base Sherbrooke ...... CBF-FM-10Montréal 101,1. . . . . MHz...... CBM-FM 93.5 MHz British Columbia / Colombie-Britannique Trois-Rivières ...... CBF-FM-8 88,1 MHz Owned stations / Stations de base Ontario Kelowna ...... CBTK-FM 88.9 MHz Private affiliated stations / Stations privéesOwned affiliées stations / Stations de base Prince George ...... CBYG-FM 91.5 MHz La Tuque ...... Ottawa. . . . CFLM . . . 1240. . . . KHz...... CBOQ-FM 103.3 MHz Prince Rupert ...... CFPR 860 KHz Ville-Marie ...... Sudbury. . . . CKVM . . . 710. . . .KHz ...... CBBS-FM 90.1 MHz Vancouver ...... CBU 690 KHz Ontario Thunder Bay ...... CBQ-FM 101.7 MHz Victoria ...... CBCV-FM 90.5 MHz Owned stations / Stations de base Toronto ...... CBL-FM 94.1 MHz Windsor ...... CBE-FM 89.9 MHz Yukon Ottawa ...... CBOF-FM 90,7 MHz Owned station / Station de base Sudbury ...... Manitoba CBON-FM 98,1 MHz Whitehorse ...... CFWH 570 KHz Toronto ...... Owned. . . . . CJBCstation 860 / Station KHz de base Windsor ...... Winnipeg. . . . . CBEF . . 540. . . .KHz ...... CBW-FM 98.3 MHz Saskatchewan LA CHAÎNE CULTURELLE Ontario Owned station / Station de base Owned stations / Stations de base Regina ...... CBK-FM 96.9 MHz New Brunswick / Nouveau-Brunswick Ottawa ...... CBOX-FM 102,5 MHz Owned station / Station de base Sudbury ...... CBBX-FM 90,9 MHz Alberta Moncton ...... CBAL-FM 98,3 MHz Toronto ...... CJBC-FM 90,3 MHz Owned stations / Stations de base Calgary ...... CBR-FM 102.1 MHz Québec Manitoba Edmonton ...... CBX-FM 90.9 MHz Owned stations / Stations de base Owned station / Station de base Chicoutimi ...... CBJX-FM 100,9 MHz Winnipeg ...... CKSB-FM 89,9 MHz British Columbia / Colombie-Britannique Montréal ...... CBFX-FM 100,7 MHz Owned station / Station de base Québec ...... CBVX-FM 95,3 MHz Vancouver ...... CBU-FM 105.7 MHz Rimouski ...... CBRX-FM 101,5 MHz CBC/RADIO-CANADA ANNUALREPORT 2001-2002

ON-AIR STATIONS AND REBROADCASTERS, BASIC NETWORKS / TOTAL DES STATIONS ET RÉÉMETTEURS, RÉSEAUX DE BASE As of March 31, 2002 / Au 31 mars 2002

Television Networks / Réseaux de télévision Radio Networks / Réseaux de radio English / Anglais French / Français English / French / Total TV / Radio Radio Première Chaîne Total Grd Tot. / Anglais Français télé One Two Chaîne culturelle Radio Tot. gén.

Owned stations / 16 8 24 36 14 20 9 79 103 Stations de base Rebroadcasters / 437 174 611 380 15 149 9 553 1,164 Réémetteurs Private affiliated stations / 19 5 24 0 0 2 0 2 26 Stations privées affiliées Private affiliated rebroadcasters / 50 13 63 0 0 1 0 1 64 Réémetteurs affiliée privés Community owned stations / 0 0 0 1 1 0 0 2 2 Stations communautaires Community owned rebroadcasters / 145 10 155 45 8 8 0 61 216 Réémetteurs communautaires

Total 667 210 877 462 38 180 18 698 1,575

III Senior Management Committee / IV Comité supérieur de direction

Robert Rabinovitch Johanne Charbonneau President and CEO / Vice-President and Chief Financial Officer / Président-directeur général Vice-présidente et chef de la direction financière

Harold Redekopp Ray J. Carnovale Executive Vice-President, English Television / Vice-President and Chief Technology Officer / Vice-président principal, Télévision anglaise Vice-président et chef de la direction technologique

Michèle Fortin Michel Saint-Cyr Executive Vice-President, French Television / President, Real Estate Division / Vice-présidente principale, Télévision française Président, Division immobilière CBC/RADIO-CANADA ANNUALREPORT 2001-2002 Alex Frame Vice-President, English Radio / Vice-président, Radio anglaise

Sylvain Lafrance David Bazay Vice-President, French Radio and New Media /Ombudsman, English Networks / Vice-président, Radio française et Nouveaux MédiasOmbudsman, Services anglais

George C.B. Smith Renaud Gilbert Senior Vice-President, Human Resources Ombudsman, French Networks / and Organisation / Ombudsman, Services français Premier vice-président, Ressources humaines et Organisation

Pierre Nollet Vice-President, General Counsel and Corporate Secretary / Vice-président, avocat-conseil et secrétaire général

Michel Tremblay Vice-President, Strategy and Business Development / Vice-président, Stratégie et Développement commercial