New Horizons Learning Catalog 2015

IT Training for all your needs:

• Microsoft Technical • Cisco • VMware • CompTIA • IBM • Red Hat • Citrix • ITIL/ITSM • Security • Microsoft Office • Adobe • Project Management • Business Skills

Our Official Training Partners: Table of Contents

3 Learning Modalities 4 Top Certification Programs 6 Microsoft Career Paths 8 Microsoft Technical Training 18 Cisco Career Paths 20 Cisco Technical Training

26 VMware Training

30 IBM Training 36 CompTIA 36 Citrix 37 Red Hat

37 Linux

38 Java

38 Information Security 39 ITIL 42 Applications Training 48 Business Skills Training 52 Project Management Training 54 Worldwide Locations

Learning Methods and Class Times

ILT Instructor-Led Training Certified instructors guide learners through material in a classroom setting where they can participate in group activities, complete labs, and ask questions.

OLL Online Live® New Horizons Online LIVE® removes geographical boundaries from learning by bringing students and instructors together synchronously in a virtual live classroom. This innovative program provides students with all of the benefits of being in a dynamic interactive learning environment — while enabling students to study from work, home, or from a New Horizons center.

ML Mentored Learning® New Horizons Mentored Learning® is a Microsoft Innovation Award-winning training methodology that allows students to learn at their own pace with a certified instructor from home or at work. With Mentored Learning®, students choose when they want to study by leveraging flexible learning schedules that free them from being constrained by the traditional 9-5 multiday class schedule.

OLA Online ANYTIME® Flexible, focused and fast alternative to learning in a classroom environment. Self-paced to ensure you learn the skills you need.

Visit our website at www.newhorizons.com for a complete listing of courses. The list of courses is updated constantly, ensuring current titles contain up-to-the-minute information! 2 At New Horizons, New Horizons Computer Learning Centers Integrated Learning® is a complete method of training through all stages of the learning lifecycle –Access, Learn, Reinforce, Support and Validate – delivered through flexible learning options including Instructor Led Classroom, Online LIVE® (virtual classroom), Mentored Learning® (personal instruction) and Online Anytime® (self-paced e-learning). New Horizons provides you with more courses, more flexibility and scheduled more often.

Classroom ILT As the foundation of our integrated learning approach, the classroom experience has become a more enriching, dynamic and valuable learning experience for students. Classroom Learning students have their own networked environments, which enable instructors to manage hands-on lab demonstrations and exercises that mirror the professional environment. Our state of the art, fully configured live lab environment, provides students hands-on access to the systems and applications taught in our classrooms, empowering them to learn in the classroom as well as learning on their own schedules. Classroom Learning has been enhanced to include Web-based resources, such as tutorials and simulations, during and after class. A post assessment is completed by every student to gauge the return on a company’s investment and measure increased productivity.

Online LIVE® New Horizons Online LIVE® removes geographical boundaries from learning by bringing students and instructors together synchronously in a virtual live classroom. This innovative program provides students with all of the benefits of being in a dynamic interactive learning environment — while enabling students to study from work, home, or from a New Horizons center. OLL classes follow the same framework as our traditional instructor-led training. By combining lecture, group discussions, hands-on simulated labs and vendor authorized curriculum - our certified trainers provide instruction through our collaborative eLearning platform. Our fully configured live lab environment, provides students hands-on access to the systems and to use the same applications taught in our classrooms, therefore making remote instruction seamless. With a robust schedule and varied open-enrollment training schedule, chances are the class you want to learn begins next week.

Mentored Learning® Our newly upgraded Mentored Learning® is a Microsoft Innovation Award–winning training methodology that allows students to learn at their own pace at home or work with a certified instructor. With Mentored Learning®, students choose when they want to study by leveraging flexible learning schedules that free them from being constrained by the traditional 9–5 multiday class schedule. This is accomplished through a learning environment which provides students with simultaneous access to information delivered via audio and video, a simulated production environment, and a mentor to guide them through the process and provide one-on-one support. Our real-time, cloud-based lab solution allows students to access their labs easily while they are learning. Students control the content covered and the pace at which they learn so they can focus on the specific skills they need to achieve their goals. Hands-on practice reinforces those skills and one-on-one support and guidance from a certified instructor increase comprehension and retention of course material. The result is a truly learner-centric training solution that meets the needs of a multitude of students with varying skill levels and learning preferences.

ONLINE ANYTIME® is a self-paced e-learning method that is convenient and easy. You can fit learning into your busy schedule, whether you are in the office, at home, or on the road. Your courses are available when you are, any time of the day or night. Online ANYTIME is convenient and easy. Learning can be fit into any busy schedule, either at the office, on the road or at home. Courses are available anytime from anywhere. Online ANYTIME Learning is a Web-based training platform and features the same content as our world-renowned instructor-led training.

With more than 3,000 courses, there is something for everyone, from high-level technical training to basic desktop applications and business skills. Plus, the online courses are completely searchable so when you want to learn a specific skill, you can pinpoint the exact part of the course you need to view.

3 Top Certification Training Programs

At New Horizons, we know that technology is integrated into every aspect of business today and is vital in helping organizations achieve and maintain a competitive advantage. IT departments must align themselves with business strategies and deliver clear value in solving business problems. It is critical that individuals in IT roles be proficiently trained and skilled to support business goals and objectives.

Microsoft Certification: As part of the largest network of Microsoft Gold and Silver Learning Partners, New Horizons offers Microsoft certification training using only Microsoft Official Curriculum and taught by Microsoft Certified Trainers (MCTs). Certification training includes courses mapping directly to Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Developer (MCSD), Microsoft Office Specialist (MOS), and the new Microsoft Technology Associate (MTA).

VMWARE CERTIFICATION: New Horizons delivers authorized VMware world-class certification training taught by VMware Certified Instructors (VCI’s). Whether becoming a VMware Certified Professional (VCP) or VMware Certified Advanced Professional (VCAP) in Data Center, Cloud, or end user virtualization, this training is designed to validate and recognize IT professionals with the technical capabilities and real-world experience needed to effectively install, manage, deploy and support VMware products and solutions.

CISCO CERTIFICATION: Cisco certifications are one of the the most sought after certifications in IT. By becoming Cisco certified, you demonstrate the unique ability to manage, secure and administer networks run on Cisco equipment. New Horizons offers authorized Cisco courses to help obtain your certification goals from CCNET and across the CCNA, CCDA, CCNP, CCDP tracks.

comptia Certification: As a Plantinum Partner of CompTIA, New Horizons has courses that follow the exam objectives of CompTIA’s certification programs developed in conjunction with its member organizations. Available certification tracks include: A+, Network+, Security+, Mobility+, Linux+, CompTIA Advanced Security Practitioner (CASP), Mobile App Security (Android & OS), Server+, Storage+, Project+.

IBM Certification: The IBM Certification Program will assist in laying the groundwork for your personal journey to become a world-class resource to your customers, colleagues, and company, by providing you with the appropriate skills and accreditation needed to succeed. New Horizons offers a comprehensive suite of offerings centered around the most popular IBM certifications.

Red Hat Certification: Red Hat Certifications give employers a way to find and develop qualified professionals and allows technical professionals to prove their skills and build their careers. New Horizons offers a complete suite of Red Hat courses that qualify candidates for an array of exams for system and application administrators, engineers, architects, enterprise developers, and cloud and virtualization administrators.

SECURITY CERTIFICATION: New Horizons offers top security courses and certifications. These include EC-Council’s Certified Ethical Hacker (CEH) and Computer Hacking Forensic Investigator (CHFI) certifications, and the Certified Information Systems Security Professional (CISSP) certification from ISC².

4 Top Certification Training Programs

CITRIX: Citrix technologies put IT professionals at the forefront of virtualization, networking, and cloud innovation. Popular certifications include Citrix Certified Integration Architect (CCIA), Citrix Certified Administrator (CCA) (CCAA), and Citrix Certified Enterprise Engineer (CCEE).

LINUX Certification: Linux certification requires extensive knowledge of the Linux Operating System. New Horizons can help you prepare for popular Linux certifications such as Novell’s Certified Linux Professional and CompTIA’s Linux+.

NOVELL CERTIFICATION: The Novell technical education program is the only one that helps you integrate multi-vendor environments and products. And all Novell courses at New Horizons are taught by Certified Novell Instructors (CNIs). Certification tracks available include: Certified Novell Administrator (CNA), Certified Novell Engineer (CNE), Master Certified Novell Engineer (Master CNE), and Certified Directory Engineer (CDE). information technology infrastructure library (itil): ITIL is the most recognized framework for IT service management in the world. ITIL helps service providers with best-practice guidance on the provisioning of quality IT services, and the processes, functions and other capabilities needed to support them. Training in IT service management is available at the Foundation, Intermediate, Practitioner, and Manager Expert levels.

IT Service Management: IT Service Management (ITSM) is the implementation and management of quality IT services to meet the needs of the business. Good ITSM has become a key component of successful IT deliverables, which is critical in today’s competitive business environment. New Horizons offers a complete suite of ITSM courses to help you leverage these processes and best practices.

PROJECT MANAGEMENT: Project Management training from New Horizons will help you keep your projects within their budget and delivered on time. Whether your goal is to learn the basics of project management, become certified in project management, or learn project management software, New Horizons has the courses and training you need. New Horizons partners with leading project management vendors including the Project Management Institute (PMI) and PRINCE2.

HEALTHCARE INFORMATION MANAGEMENT: This program will give you the skills and knowledge to acquire a top-quality position in the medical billing and coding industry. Hands-on, interactive teaching methods, combined with certified instructors and real world documents allow for the best learning in the industry. The Healthcare information Management Program can help you achieve the following certifications: CMAA – Certified Medical Administrative Assistant, CBCS - Certified Billing and Coding Specialist, and CPC - Certified Professional Coder.

Adobe Certification: The Adobe Certified Expert is recognized as an industry asset—an immediate way to communicate knowledge and gain advanced skills. Becoming an Adobe Certified Expert provides a clear and focused way to tell the world about Adobe expertise and communicate proficiency in leading products from Adobe. New Horizons Training can help prepare you for this valuable certificate.

International Association of Information Technology Asset Managers, Inc. Certification: IAITAM Certification Courses, the CSAM, CHAMP and CITAM were designed to establish a viable professional development path for the IT Asset Manager and related occupations. IAITAM courses have been accepted around the globe as the industry benchmark for excellence in IT Asset Management education and an IAITAM Certification award shows the IT world that the holder is an IT professional that is prepared to handle the tasks necessary for the role of IT Asset Manager.

5 Microsoft Certified Professional Career Path

Whether you’re an experienced IT professional or new to the field, we have the training and certification path that will help lead you to success. Our classes are taught by Microsoft Certified Trainers, so you can be confident that the lesson material is accurate, complete, and up to date. Great training leads to Microsoft Certification—the premier credential of IT professionals worldwide. Certification is available for a diverse spectrum of job roles and responsibilities, and validates your ability to get the job done right.

6 Microsoft Certified Professional Career Path

7 Microsoft Technical Training Microsoft Technical Training

Windows 7 (50255) Managing Windows Environments IT professional with Group Policy – 4 DAYS Windows 8.1 (6292) INSTALLING AND CONFIGURING Students will learn how to control and manage WINDOWS 7 CLIENT – 3 DayS computer systems and domain users running Windows (20687) CONFIGURING WINDOWS 8.1 – 5 Days This three-day instructor-led course is intended for Server 2003, Server 2008 R2, XP, and Windows 7, Students will learn how to install and customize IT professionals who are interested in expanding create Group Policies, implement administrative and Windows 8.1 operating systems and apps, integrate their knowledge base and technical skills about security templates, and determine best practices. ILT OLL and control access to domains and cloud services, Windows 7 Client. In this course, students learn how and migrate and synchronize settings across multiple to install, upgrade, and migrate to Windows 7 client. (50322) Configuring and Administering devices. ILT OLL ML ILT OLL ML Windows 7 – 5 DAYS Students will learn to configure and administer (20688) Supporting Windows 8.1 – 5 Days (6293) Troubleshooting and Supporting Microsoft Windows 7 as a standalone installation or in In this course, students will gain the knowledge and Windows 7 in the Enterprise – 3 DayS a corporate environment as a part of a Windows Active skills you need to support the Windows 8.1 operating This course is designed for Information Technology (IT) Directory domain. ILT OLL ML system and solve technical troubleshooting problems professionals who have experience with Windows XP

in a Windows 8.1 and Windows Server 2012 R2 and Windows Vista who work as Windows 7 Enterprise (50331) WINDOWS 7 ENTERPRISE DESKTOP networking environment. ILT OLL ML Desktop Support Technicians (EDSTs) in Tier 2 support SUPPORT TECHNICIAN – 5 DayS ILT OLL ML environments. This course provides students with the knowledge Microsoft Windows 8.1: Transition from and skills needed to isolate, document and resolve Windows 7 – 1 Day (6294) PLANNING AND MANAGING problems on a Windows 7 desktop or laptop computer. Develop an understanding of how to accomplish your WINDOWS 7 DESKTOP DEPLOYMENTS AND ILT OLL ML day-to-day work tasks in this new environment will ENVIRONMENTS – 5 Days push you one step closer to being able to comfortably In this course, students will learn how to plan and Windows SERVER 2012 work from a number of platforms, and a number of deploy Windows 7 desktops in large organizations. devices, nearly anywhere you go. ILT OLL They will also learn how to design, configure, (10971) Storage and High Availability and manage the Windows 7 client environment. with Windows Server® – 4 Days (55032) Getting Started with Windows 8 ILT OLL ML In this course, you will learn about traditional storage 1 Day topologies such as Direct Attached Storage (DAS), Students will learn the new features and capabilities of (50216) Microsoft System Center Network Attached Storage (NAS), Storage Area the Windows 8 Operating System, enable them to both Operations Manager 2007: Advanced Networks (SANs), and bus technologies such as Fibre Channel and Internet SCSI (iSCSI). ILT OLL leverage these new features and successfully navigate Configuration and Administration the new user interface, and provide them with the 3 DAYS ILT OLL This course provides students with skills to configure (10972) Administering the Web Server (IIS) knowledge to personalize their computer. Role of Windows Server – 5 Days and administer a complex environment with Microsoft This course provides students with the fundamental System Center Operations Manager 2007 R2. knowledge to configure and manage IIS. It provides Coverage includes Architecture and Troubleshooting, pre-requisite skills supporting a broad range of Internet Management Packs, Reporting, and Connectors. ILT OLL web applications, security, and knowledge to help support other products that use IIS. ILT OLL

8 New Horizons has the world’s largest network of Certified Microsoft Learning Partners. We offer organizations and individuals the widest selection of Microsoft Official Curriculum titles, each one delivered by Microsoft Certified Trainers (MCTs). Microsoft training helps improve team productivity, reduce downtime, increase employee satisfaction and loyalty, and helps IT professionals and developers master technologies to improve career opportunities. Whether you are working toward certification or just enriching your knowledge, Microsoft training from New Horizons can help you reach your goals.

(10974) Deploying Windows Server® (20417) Upgrading Your Skills to MCSA (10215) Implementing and Managing 3 Days Windows Server 2012 – 5 Days Microsoft Server Virtualization – 5 Days In this course you will learn how to plan for and deploy This course explains new features and functionality This course will provide students with the knowledge your Windows Server infrastructure in both physical in Windows Server 2012 around management, and skills to deploy and manage a server virtualization and virtual environments. ILT OLL networking infrastructure, storage, access control, environment using Microsoft technologies, providing details on how to deploy and manage Hyper-V and Hyper-V, high availability, and identity federation. ILT OLL ML Remote Desktop Services on Windows Server 2008 R2. (20410) Installing and Configuring ILT OLL ML Windows Server 2012 – 5 Days (10969) Active Directory® Services with This course primarily covers the initial implementation Windows Server® – 5 Days and configuration of core services including Active system center 2012 Students will learn the skills you need to better Directory Domain Services (AD DS), networking manage and protect data access and information, (10747) Administering System Center 2012 services, and Microsoft Hyper-V Server 2012 simplify deployment and management of your identity configuration. ILT OLL ML Configuration Manager – 5 Days infrastructure, and provide more secure access to data This course describes how to configure and manage a (20411) Administering Windows Server from virtually anywhere. ILT OLL System Center 2012 R2 Configuration Manager site and 2012 – 5 Days its associated site systems. The course focuses on day- This course focuses on the administration tasks (10970) Networking with Windows to-day management tasks for System Center 2012 R2 necessary to maintain a Windows Server 2012 Server® – 5 Days Configuration Manager. ILT OLL ML infrastructure such as configuring and troubleshooting Students will learn how to automate and consolidate name resolution, user and group management with networking processes and resources, more easily (10748) Deploying System Center 2012 Active Directory Domain Services (AD DS) and Group connect private clouds with public cloud services, and Configuration Manager – 3 Days Policy. ILT OLL ML more easily connect users to IT resources and services This course describes how to plan and deploy a System across physical boundaries. ILT OLL (20412) Configuring Advanced Windows Center 2012 Configuration Manager hierarchy, including Server 2012 Services – 5 Days Windows SERVER 2008 the central administration site, one or more primary sites Students will learn advanced configuration and services and secondary sites, and all associated site systems. tasks necessary to deploy, manage and maintain (6433) Planning and Implementing ILT OLL ML Windows Server 2012 infrastructure, such as identity Windows Server 2008 – 5 Days management, rights management, Federated services, The course content and exercises direct you toward (10750) Monitoring and Operating a network load balancing, and failover clustering. making decisions and providing guidance to others. Private Cloud with System Center 2012

ILT OLL ML This course reflects the decision-making tasks that a 5 Days ILT OLL server administrator undertakes. This course describes how to monitor and operate a (20413) Designing and Implementing a (6438) Implementing and Administering private cloud with Microsoft System Center 2012. This Server Infrastructure – 5 Days course focuses on how to manage and administer the This course provides students with the skills and Windows® SharePoint® Services 3.0 in private cloud, and it describes how you can monitor key knowledge needed to plan, design, and deploy a Windows Server® 2008 – 2 Days infrastructure elements and more. ILT OLL physical and logical Windows Server 2012 Active This course provides the knowledge and skills that IT Directory Domain Services (AD DS) infrastructure. Professionals need to configure Microsoft Windows ILT OLL ML SharePoint Services in Windows Server 2008. (10751) Configuring and Deploying a ILT OLL ML Private Cloud with System Center 2012 (20414) Implementing an Advanced 5 Days Server Infrastructure – 5 Days (6418) Deploying Windows Server 2008 This course describes private cloud configuration Students learn skills to plan and implement a highly 3 Days and deployment with Microsoft System Center 2012. This course provides students with an understanding of available, secure infrastructure with focus on Active ILT OLL ML migrating and deploying Windows Server 2008 R2. You Directory® Federation Service (AD FS), public key will learn how to automate server deployment, as well infrastructure (PKI), and Active Directory Rights as provide guidelines, best practices that will help you ILT OLL ML Management Services (AD RMS). migrate to Windows Server 2008 R2. ILT OLL ML

(20415) Implementing a Desktop (6435) DESIGNING A WINDOWS SERVER 2008 Infrastructure – 5 Days NETWORK INFRASTRUCTURE – 5 Days This course provides guidance on planning and This course will prepare IT professionals for the role ILT Instructor-Led Training deploying desktops by using several technologies of Enterprise Administrator. Students will learn how to such as User State Migration Tool (USMT), design application infrastructure solutions based on Microsoft Deployment Toolkit (MDT), Virtual Desktop Windows Server 2008 to meet varying business and OLL OnLine Live - Virtual ILT Infrastructure (VDI), and more. ILT OLL ML technical requirements. ILT OLL

(20416) Implementing Desktop (6436) DESIGNING WINDOWS SERVER 2008 ML Mentored Learning Application Environments – 5 Days ACTIVE DIRECTORY INFRASTRUCTURE AND This course provides students with the skills needed SERVICES – 5 DAYS to design, deploy, and manage a physical and virtual Students will learn how to design an Active Directory Windows Server 2012 application management infrastructure in the Windows Server 2008 and infrastructure, and focus on using Microsoft System Windows Server 2008 R2 operating systems for Center 2012 Service Pack 1 (SP1). ILT OLL ML security, high availability, disaster recovery, and migrations. ILT OLL (55021) Configuring and Administering Hyper-V in Windows Server 2012 – 3 Days Students will learn the history of Virtualization as it pertains to Microsoft technologies. Students will learn the new features of Hyper-V in Windows Server 2012. www.newhorizons.com ILT OLL

9 Microsoft Technical Training

(20696) Managing Enterprise Devices (55039) WINDOWS POWERSHELL SCRIPTING (55028) SharePoint 2013 Power User and Apps using System Center AND TOOLMAKING – 5 Days 2 Days Configuration Manager – 5 DAYS This course focuses on the Windows PowerShell This SharePoint 2013 Power User training class In this course, you will learn day-to-day management scripting language and on the concepts and techniques is designed for individuals who need to learn the tasks including how to manage software client health, needed to produce reusable, professional tools. fundamentals of managing SharePoint sites. ILT OLL hardware and software inventory, applications. and ILT OLL integration with Windows Intune. ILT OLL (55033) SharePoint 2013 Site Collection and Site Administration – 5 Days (55004) INSTALLING AND CONFIGURING SharePoint Server 2013 This course will provide the student with a deeper, SYSTEM CENTER 2012 OPERATIONS MANAGER narrowly-focused training on the important and popular 5 DAYS (20331) Core Solutions of Microsoft skills needed to be an administrator for SharePoint site This course provides students with the knowledge SharePoint Server 2013 – 5 Days collections and sites. ILT OLL and skills to install and configure System Center 2012 This course will teach you how to configure SharePoint Operations Manager. In addition this class will prepare Server 2013, as well as provide guidelines, best (55049) PowerPivot, Power View and the student for managing their 2012 Operations practices, and considerations that will help you optimize ILT OLL SharePoint 2013 Business Intelligence Manager infrastructure. ILT OLL ML your SharePoint server deployment. Center for Analysts – 2 DAYS (55006) SYSTEM CENTER 2012 OPERATIONS Students will learn PowerPivot and Power View in (20332) Advanced Solutions of MANAGER – 5 DAYS Excel 2013 and how to surface the workbooks and Microsoft SharePoint Server 2013 In this course, students are introduced to the basic visualizations using the Business Intelligence Center in 5 Days theory of service monitoring. They will also learn about SharePoint 2013. ILT OLL configuration, deployment, monitoring, and operation of Students will learn how to plan, configure, and manage Operations Manager 2012. ILT OLL a Microsoft SharePoint Server 2013 environment. You will also learn to optimize the Search experience, how SharePoint 2010 (55007) SYSTEM CENTER 2012 ORCHESTRATOR to develop and implement a governance plan. and how

3 DAYS to perform an upgrade to the server. ILT OLL ML (10174) Configuring and Administering In this course, students are introduced to the various Microsoft SharePoint 2010 – 5 Days System Center products, and then learn how (20488) DEVELOPING MICROSOFT SHAREPOINT Students will learn how to install, configure, and Orchestrator 2012 is architected and deployed within SERVER 2013 CORE SOLUTIONS – 5 DAYS administer Microsoft SharePoint and also how to the Systems Center suite. ILT OLL Students will learn core skills that are common to manage and monitor sites and users by using Microsoft

almost all SharePoint development activities, including SharePoint 2010. ILT OLL ML (55009) SYSTEM CENTER SERVICE MANAGER server-side and client-side object models, developing 2012 – 5 DAYS and deploying features, solutions, and apps, managing This five-day course teaches students how to design, (10175) Microsoft SharePoint 2010, identity and permissions, and querying. ILT OLL deploy and maintain Service Manager 2012 within Application Development – 5 Days their organizations. Students are introduced to the This course provides existing .NET developers with (20489) Developing Microsoft® various System Center 2012 products and will learn practical information and labs that enables them to how Service Manager 2012 is designed and deployed. SharePoint® 2013 Advanced Solutions build solutions on the Microsoft SharePoint 2010 ILT OLL 5 DAYS platform. ILT OLL ML Students will learn how to implement SharePoint (10964) Cloud & Datacenter Monitoring solutions using Enterprise Search, Managed Metadata (10231) Designing a Microsoft with System Center Operations Service, Business Connectivity Services, Enterprise SharePoint 2010 Infrastructure – 5 Days Manager – 5 DAYS Content Management, Web Content Management, This course teaches IT Professionals to design and This course equips students with the skills they require Social Computing features and SharePoint Apps. plan the deployment of Microsoft SharePoint 2010. to deploy and configure System Center 2012 R2 ILT OLL ILT OLL ML Operations Manager. ILT OLL (50403) Implementing Active Directory (10232) Designing and Developing (10965) IT Service Management with Rights Management Services with Microsoft SharePoint Server 2010 System Center Service Manager – 4 DAYS Exchange and SharePoint – 5 Days Applications – 5 Days This four day course will provide students with the key Students will gain the knowledge and skills to deploy In this course, students learn the skills and best knowledge required to deploy and configure System Microsoft Active Directory Rights Management Services Center 2012 SP1 Service Manager. ILT OLL practices that are required to help organizations (AD RMS), and to understand the role AD RMS plays design and develop effective SharePoint applications. in a wider infrastructure and how it interacts with other ILT OLL ML Windows powershell Microsoft technologies. ILT OLL ML (10961) AUTOMATING ADMINISTRATION WITH (50429) SharePoint 2010 Business WINDOWS POWERSHELL – 5 DAYS (55042) SHAREPOINT 2013 BUSINESS Intelligence – 5 days Learn how with Windows PowerShell 3.0, you can INTELLIGENCE – 3 DAYS This course explores how to use SharePoint as your remotely manage single or multiple Windows-based Students will learn to work with all the associated platform for Business Intelligence. Journey through the servers and automate day-to-day management and SharePoint business intelligence services including SharePoint Business Intelligence Center, Excel Services, administration tasks. ILT OLL PerformancePoint Service, Excel Services, Business Reporting Services, Analysis Service, Performance Connectivity Services, and Visio Services. ILT OLL Point and PowerPivot. ILT OLL (10962) Advanced Automated Administration with Windows (55026) Upgrading your End User Skills (50547) Microsoft SharePoint 2010 Site PowerShell® – 3 DAYS to SharePoint 2013 – 3 Days Collection and Site Administration This course is built on Windows Server 2012 R2 and Students will learn all the new end user features 5 Days Students will learn to manage, administer and modify Windows 8.1 and while it is specifically focussed on exposed in SharePoint 2013. ILT OLL Windows PowerShell v4.0, is also relevant in v2.0 and a SharePoint 2010 site based on business needs and objectives.The course will also focus on different v3.0 Windows PowerShell environments. ILT OLL aspects of Governance, Office 2010 integration, workflows and web parts. ILT OLL

10 Microsoft Software Assurance offers a broad range of value-added benefits in one program, combining the latest software with tools and resources to help you deploy, manage, and migrate software. Software Assurance Training Vouchers (SATVs) are just one benefit and can be redeemed at New Horizons for Microsoft Official Curriculum courses. Contact your Account Executive for more information.

(50470) Microsoft SharePoint Server (10977) Updating Your SQL Server Skills SQL SERVER 2008 2010 for the Site Owner/Power User to Microsoft® SQL Server® 2014 – 5 Days 2 Days This course teaches students how to use the (2778) WRITING QUERIES USING MICROSOFT SQL This course is designed for the site owner/”power user” enhancements and new features that have been added SERVER 2008 TRANSACT-SQL – 3 Days of a SharePoint site who needs to know how to create to SQL Server and the Microsoft data platform since This course provides students with the technical skills sites and lists, manage user access and customize the release of SQL Server 2008. ILT OLL required to write basic Transact-SQL queries for Microsoft lists and pages. This class uses the SharePoint Server SQL Server 2008. ILT OLL ML 2010 version of SharePoint. ILT OLL (40074) Microsoft® SQL Server® 2014 for Oracle DBAs – 4 Days (6158) Updating Your SQL Server® 2005 This course provides students with the knowledge and Skills to SQL Server 2008 – 3 Days SQL Server 2014 skills to capitalize on their skills and experience as an This course provides students with the knowledge and Oracle DBA to manage a Microsoft SQL Server system. skills to upgrade their SQL Server 2005 skills to SQL Server 2008. ILT OLL ML (2074) Designing and Implementing OLAP Students will be training for Oracle DBA to compare Solutions Using Microsoft SQL Server and contrast Oracle database management. ILT OLL (6231) MAINTAINING A MICROSOFT SQL SERVER 2000 – 5 Days 2008 R2 DATABASE – 5 Days This course provides students with the knowledge This course provides students with the knowledge and skills necessary to design, implement, and deploy SQL Server 2012 and skills to maintain a Microsoft SQL Server 2008 R2 OLAP solutions by using Microsoft® SQL Server database. The course focuses on teaching individuals how 2000™ Analysis Services. ILT OLL (10774) Querying Microsoft SQL Server to use SQL Server 2008 R2 product features and tools 2012 – 5 Days related to maintaining a database. ILT OLL ML (20461) Querying Microsoft SQL Server® Students will learn technical skills required to write 5 Days basic Transact-SQL queries for Microsoft SQL Server (6232) IMPLEMENTING A MICROSOFT SQL Students learn the technical skills to write basic 2012. This course is the foundation for all SQL Server- SERVER 2008 R2 DATABASE – 5 Days This course is intended for Microsoft SQL Server database Transact-SQL queries for Microsoft SQL Server 2014. related disciplines:Database Administration, Database developers who are responsible for implementing a Development and Business Intelligence. ILT OLL ML This course is the foundation for all SQL Server-related database on SQL Server 2008 R2. In this course, students disciplines; namely, Database Administration, Database learn the skills and best practices on how to use SQL Development and Business Intelligence. ILT OLL (10775) Administering Microsoft SQL Server 2008 R2 product features. ILT OLL ML Server 2012 Databases – 5 Days (20462) Administering Microsoft® SQL Students will gain the knowledge and skills to maintain (6234) IMPLEMENTING AND MAINTAINING Server® Databases – 5 Days a Microsoft SQL Server 2012 database. The course MICROSOFT SQL SERVER 2008 ANALYSIS The course focuses on teaching individuals how to use focuses on teaching individuals how to use SQL Server SERVICES – 3 Days SQL Server 2014 product features and tools related to 2012 product features and tools related to maintaining This course teaches students how to implement an maintaining a database. ILT OLL a database. ILT OLL ML Analysis Services solution in an organization. The course discusses how to use the Analysis Services development (20463) Implementing a Data Warehouse (10776) Developing Microsoft SQL Server tools to create an Analysis Services database and an OLAP cube. ILT OLL ML with Microsoft® SQL Server® – 5 Days 2012 Databases – 5 Days Students will learn how to create a data warehouse Students will learn logical table design, indexing and (6235) IMPLEMENTING AND MAINTAINING with Microsoft SQL Server 2014, implement ETL with query plans, as well as the creation of database objects MICROSOFT SQL SERVER 2008 INTEGRATION SQL Server Integration Services, and validate and including views, and stored procedures, along with SERVICES – 3 Days cleanse data with SQL Server Data Quality Services parameters, and functions. Also covered is procedure This course teaches students how to implement an and SQL Server Master Data Services. ILT OLL coding. ILT OLL ML Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration (20464) Developing Microsoft® SQL (10777) Implementing a Data Warehouse Services packages. ILT OLL ML Server® Databases – 5 Days with Microsoft SQL Server 2012 – 5 Days This course introduces SQL Server 2014 and describes (6236) IMPLEMENTING AND MAINTAINING Students will learn how to create a data warehouse MICROSOFT SQL SERVER 2008 REPORTING logical table design, indexing and query plans. It also with SQL Server 2012, implement ETL with SQL Server SERVICES – 3 Days focusses on the creation of database objects including Integration Services, and validate and cleanse data This course teaches students how to implement a views, stored procedures, along with parameters, and with SQL Server Data Quality Services and SQL Server Reporting Services solution in an organization. The functions. ILT OLL Master Data Services. ILT OLL ML course discusses how to use the development tools to create reports, and how to use the Reporting Services (10977) Updating Your SQL Server Skills (10778) Implementing Data Models and management and administrative tools. ILT OLL ML to Microsoft® SQL Server® 2014 – 5 Days Reports with Microsoft SQL Server 2012 This course teaches students how to use the 5 Days enhancements and new features that have been added Students will learn how to implement self-service to SQL Server and the Microsoft data platform since analytics and reporting, to implement multidimensional the release of SQL Server 2008. ILT OLL analysis solutions, create PowerPivot and tabular ILT Instructor-Led Training data models, and deliver rich data visualizations with (20465) Designing a Data Solution with PowerView and SQL Server Reporting Services. OnLine Live - Virtual ILT Microsoft SQL Server – 5 Days ILT OLL ML OLL The focus of this course is on planning and implementing enterprise database infrastructure (20467) Designing Business Intelligence Mentored Learning solutions by using SQL Server 2014 and other Solutions with Microsoft® SQL Server® ML Microsoft technologies. ILT OLL 2012 – 5 Days Students will learn how to design and implement a BI (20466) Implementing Data Models and infrastructure. The course discusses design, installation, Reports with Microsoft® SQL Server® and maintenance of a BI platform. ILT OLL ML 5 Days This course describes how to implement multidimensional and tabular data models, deliver reports with Microsoft SQL Server Reporting Services, create dashboards with Microsoft SharePoint Server PerformancePoint Services. ILT OLL www.newhorizons.com

11 Microsoft Technical Training

(6317) Upgrading Your SQL Server 2000 (20337) ENTERPRISE VOICE AND ONLINE (80439) Introduction in Microsoft Skills to SQL Server 2008 – 3 Days SERVICES WITH MICROSOFT LYNC SERVER Dynamics® NAV 2013 – 2 DayS This course provides students with the knowledge 2013 – 5 DAYS Students will learn the basic concepts of Enterprise and skills to upgrade their SQL Server 2000 database Students will gain the knowledge and skills to configure Resource Planning (ERP), how to personalize the user administration (DBA) skills to SQL Server 2008 DBA and manage a Lync Server 2013 on premises, in the interface and how to navigate in Microsoft Dynamics ILT OLL ML ILT OLL skills. cloud or in a mixed deployment. ILT OLL NAV 2013.

(50068) Microsoft SQL Server 2008 for (80290) Marketing Automation in the Experienced Oracle Database (10533) Deploying, Configuring, and Administering Microsoft Lync Server Microsoft Dynamics CRM 2011 – 1 Day Administrator – 5 Days This course introduces you on how to use Microsoft This course provides students with the knowledge and 2010 – 5 Days This course teaches IT professionals how to deploy, Dynamics CRM to extend the effectiveness of your skills to capitalize on their skills and experience as an marketing department and provides context of how to Oracle DBA to manage a Microsoft SQL Server system. configure, and administer a Microsoft Lync Server 2010 use things such as marketing campaigns, marketing ILT OLL solution. The course also emphasizes Lync Server 2010 Enterprise Voice features from a deployment and lists, and campaign templates in MS Dynamics CRM. ILT OLL configuration perspective. ILT OLL ML Exchange SERVER 2013 (80291) Sales Management in Microsoft (20341) Core Solutions of Microsoft Dynamics CRM 2011 – 1 Day Exchange Server 2013 – 5 Days WINDOWS AZURE This course introduces the capabilities of Sales Students will gain the knowledge and skills to plan, (10978) Introduction to Azure™ for Management in Microsoft Dynamics CRM that allow deploy, manage, secure, and support Microsoft you to track and manage the sales process from ILT OLL ML Developers – 5 Days Exchange Server 2013. This course offers students the opportunity to take potential to close. ILT OLL (20342) Advanced Solutions of an existing ASP.NET MVC application and expand its functionality as part of moving it to Azure. This course (80292) Service Management in Microsoft Microsoft Exchange Server 2013 Dynamics CRM 2011 – 1 Day 5 Days focuses on developing in Azure using Storage, Cloud ILT OLL Students will learn how to use the knowledge base Students will gain the knowledge and skills to configure Services, Service Bus, Active Directory. and manage a Microsoft Exchange Server 2013 and discusses how organizations can browse, locate, messaging environment. ILT OLL ML (20487) Developing Windows Azure and and share information in the repository. The course also Web Services – 5 Days discusses how to create, manage and use teams and In this course, students will learn how to design and queues in Microsoft Dynamics CRM. ILT OLL Exchange SERVER 2010 develop services that access local and remote data from various data sources and how to develop and (80293) Service Scheduling in Microsoft (10135) CONFIGURING, MANAGING AND deploy services to hybrid environments, including Dynamics CRM 2011 – 1 Day TROUBLESHOOTING MICROSOFT EXCHANGE on-premises servers and Windows Azure. ILT OLL ML This course discusses the scheduling process, 2010 – 5 Days scheduling engine, and scheduling service activities in This course provides students with the knowledge and (20532) Developing Microsoft Azure detail since they are key entry points in the scheduling skills to configure and manage an Exchange Server Solutions – 5 Days process. ILT OLL 2010 messaging environment, as well as provide This course is intended for students who have guidelines, best practices, & considerations that will help you optimize your Exchange Server deployment. experience building vertically scaled applications. (80294) Microsoft Dynamics CRM 2011 ILT OLL ML Students will also have experience with the Microsoft Customization and Configuration Azure platform and a basic understanding of the 3 Days (10165) Updating Your Skills from services offered. ILT OLL The student will learn techniques required to customize Microsoft Exchange Server 2003 or Microsoft Dynamics CRM to meet the specialized Exchange Server 2007 to Exchange (20533) Implementing Microsoft Azure needs of businesses. Topics covered include security; Server 2010 – 5 Days Infrastructure Solutions – 5 Days creation and configuration of entities; design of forms This course supports the large numbers of customers This course is aimed at experienced IT Professionals views and charts; auditing and solutions. ILT OLL still running Exchange 2003 or Exchange 2007 in who currently administer their on-premise infrastructure. upgrading their skills and environments to Exchange The course introduces the student to Microsoft (80295) Extending Microsoft Dynamics 2010 Service Pack 1 (SP1). ILT OLL Azure and then teaches them how to manage their CRM 2011 – 3 Day infrastructure in Azure rather than on premise. ILT OLL The student will learn to develop extensions for (10233) DESIGNING AND DEPLOYING Microsoft Dynamics CRM 2011, extension methods MESSAGING SOLUTIONS WITH MICROSOFT (50592) Advanced SQL Azure – 4 Days documented in the Microsoft Dynamics CRM SDK, EXCHANGE 2010 – 5 Days Students will learn the basics around server and Common Platform Operations and integration between This course describes how to gather requirements for a database provisioning, valid Azure TSQL, and how Windows Azure and Microsoft Dynamics CRM 2011. messaging solution and then design the integration of security is implemented and managed. Advanced ILT OLL Exchange Server 2010 with the current infrastructure. topics include partitioning with sharding, database You will then learn how to plan and deploy the various design optimization, backup and synchronization. (80296) Microsoft Dynamics CRM 2011 server roles in Exchange Server 2010. ILT OLL ML ILT OLL Installation and Deployment – 2 Days The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation LYNC Server 2013/2010 instructions for the Microsoft Dynamics CRM Server, microsoft forefront the E-mail Router, Microsoft Dynamics CRM for Office Outlook, and more. ILT OLL (20335) LYNC Network Readiness (50382) Implementing Forefront Identity Assessment – 3 Days Manager 2010 – 4 Days This course targets the needs of professionals with (80534) Finance Essential in Microsoft Students will learn the features and capabilities of Dynamics® NAV 2013 – 3 DayS data networking experience who take part in the Microsoft Forefront Identity Manager 2010 (FIM), planning, design, and deployment of a Lync Server Students will learn key financial functions of Microsoft with an overview of the solution scenarios that FIM Dynamics such as the Cash Management, the 2013. ILT OLL addresses. ILT OLL management of VAT, Journal development and transactions, the General Ledger, and Receivables and (20336) Core Solutions of Microsoft Payables Management. ILT OLL Lync Server 2013 – 5 Days Dynamics The course teaches IT professionals how to plan, (80428) SQL Optimization in Microsoft (80535) Finance Advanced in Microsoft design, deploy, configure, and administer a Microsoft Dynamics AX 2012 – 2 DayS Dynamics® NAV 2013 – 3 DayS Lync Server 2013 solution. ILT OLL Students will gain the knowledge and skills to Students will focus on the advanced financial functions configure and maintain the performance of Microsoft within the Microsoft Dynamics such as multicurrency, Dynamics AX 2012. ILT OLL cost accounting, cash flow forecast, and the VAT rate change tool as well as internal reporting and analysis

functionality. ILT OLL

12 Microsoft Software Assurance offers a broad range of value-added benefits in one program, combining the latest software with tools and resources to help you deploy, manage, and migrate software. Software Assurance Training Vouchers (SATVs) are just one benefit and can be redeemed at New Horizons for Microsoft Official Curriculum courses. Contact your Account Executive for more information.

(80538) Human Resource Management in (80572) General Ledger in Microsoft (2555) Developing Microsoft .NET Microsoft Dynamics® AX 2012 R2 – 3 DayS Dynamics® GP 2013 – 1 Day Applications for Windows (Visual C# .NET) Students will learn how to use the Human resources Students will learn to set up general ledger accounts, 5 Days module to track worker setup, absences, performance, enter and post transactions, and perform account This course provides students with the skills required compensation, and benefits. Additionally students will reconciliation, budgeting, allocation, period-end to build Microsoft Windows Forms applications by ILT OLL learn to maintain jobs and positions and recruit for procedures and year-end closing procedures. using the Microsoft .NET Framework. The course will ILT OLL open positions. cover the major topics for Windows client application (80573) Payables Management in ILT OLL ML (80540) Installation and Configuration Microsoft Dynamics® GP 2013 – 1 Day programming on the .NET Framework. in Microsoft Dynamics® GP 2013 – 2 DayS In this course, students will examine the accounting Students will learn the technologies and techniques cycle and processes required to enter vendor invoices (2576) Implementing and Administering necessary to successfully install Microsoft Dynamics and process checks, as well as additional functions Microsoft Internet Information Services G P. ILT OLL such as adjustments, prepayments, month-end closing, 5 Days and cash flow control. ILT OLL This course provides students with the knowledge (80541) Payroll in Microsoft Dynamics® and skills to implement and administer IIS 6.0. The AX 2012 R2 – 2 DayS (80574) Receivables Management in course focuses on the IIS 6.0 architectural features Students will learn how to use the Payroll module Microsoft Dynamics® GP 2013 – 1 Day that improve reliability, security, manageability and to track worker earnings, benefits, and deductions. Students will learn accounting cycle and processes performance. ILT OLL Additionally students will learn to create schedules and required to enter invoices and receive payments, issue payments. ILT OLL and how to enter credit memos, prepayments, small balance write offs, print customer statements, (2609) Introduction to C# Programming with Microsoft .NET – 5 Days (80542) CUSTOMIZATION AND CONFIGURATION enter and void scheduled payments and month-end processes. ILT OLL In this course, developers learn the fundamental skills IN MICROSOFT DYNAMICS CRM 2013 – 3 DayS that are required to design and develop object-oriented This course describes the techniques required to customize Microsoft Dynamics CRM to meet the (80575) Bank Reconciliation in Microsoft applications for the Web and Microsoft Windows Dynamics® GP 2013 – 1 Day by using C# and the Microsoft® Visual Studio .NET specialized needs of businesses. The course describes each topic and how each topic relates to the other Students will learn the processes required to manage development environment. ILT OLL ML topics to produce a full configured, effective solution. cash receipts, cash disbursements, and other ILT OLL transactions and how to perform the checkbook (20480) Programming in HTML5 with reconciliation process in the Bank Reconciliation JavaScript and CSS3 – 5 Days ILT OLL (80544) Warehouse Management System module, ensuring accuracy of financial data. This course provides an introduction to HTML5, CSS3, in Microsoft Dynamics® AX 2012 R2 and JavaScript. This course helps students gain 2 DayS (80576) Fixed Assets in Microsoft Dynamics® GP 2013 – 1 Day basic HTML5/CSS3/JavaScript programming skills. In this class, students with learn the necessary tools ILT OLL ML and resources to perform basic tasks in the warehouse Students will learn the processes required to enter, depreciate, and retire fixed assets and additional management flow in Microsoft Dynamics AX 2012 R2. (20481) Essentials of Developing ILT OLL related functions such as changing asset information, mass changes, partial transfers and partial retirements. Windows® Metro Style Apps Using HTML5 (80545) Customer Service in Microsoft ILT OLL and JavaScript – 5 Days Dynamics CRM 2013 – 1 Day Students will learn essential programming skills and (80316) PROJECT ESSENTIALS IN MICROSOFT techniques that are required to develop Windows Store This course focuses on how an organization can DYNAMICS AX 2012 – 2 DayS nurture customer satisfaction through automation of apps, including design and development skills, and This course provides students with the knowledge and business processes within Microsoft Dynamics CRM use of the Visual Studio and Expression Blend tools. skills to set up the Project Management and accounting 2013. ILT OLL ILT OLL ML module of Microsoft Dynamics AX R2. It also shows students how to create project transactions. ILT OLL (80546) Sales Management in Microsoft (20482) Advanced Windows Store App Dynamics® CRM 2013 – 1 Day (80317) PROJECT ADVANCED IN MICROSOFT Development Using HTML5 and JavaScript This course introduces the capabilities of Sales DYNAMICS AX 2012 – 3 DayS 5 Days Management in Microsoft Dynamics CRM 2013 that This course provides students with the knowledge and Students will learn the more advanced programming allow you to track and manage the sales process from skills to set up the advanced features in the Project skills and techniques that they can use to optimize their potential to close. ILT OLL management and accounting module of Microsoft Windows Store app and differentiate their app from Dynamics AX. The course focuses on the advanced other apps in the Windows Store. ILT OLL (80549) Data Upgrade and Code Upgrade project functionality available in Microsoft Dynamics AX. to Microsoft Dynamics® NAV 2013 ILT OLL 2 Days This two-day instructor-led course provides students (80318) REPORTING IN MICROSOFT DYNAMICS with the knowledge and skills to perform a full upgrade AX 2012 – 2 DayS from Microsoft Dynamics NAV 2009 SP1, with This course provides students with an introduction to customizations, to Microsoft Dynamics NAV 2013. the reporting and business intelligence features and ILT OLL functionality in Microsoft Dynamics AX 2012. ILT OLL

(80550) Manufacturing in Microsoft ILT Instructor-Led Training Dynamics NAV 2013 – 4 Days In this class, students will gain the tools and information Visual studio 2013/ Application to help them better understand and identify the new DEVELOPMENT OLL OnLine Live - Virtual ILT and enhanced features of Manufacturing in Microsoft ILT OLL (20497) Software Testing with Microsoft Dynamics NAV 2013. ® Visual Studio 2013 – 2 Days ML Mentored Learning Students will learn how to plan test efforts, execute (80571) Introduction to Microsoft manual and automated tests, and some techniques Dynamics® GP 2013 – 1 Day to manage work items and the test process workflow. The student will learn system and company setup ILT OLL procedures, how to use reports and inquiries, how to use SmartList to expand inquiry and analysis (2349B) Programming with the Microsoft. capabilities and tips for the user to personalize NET Framework (Visual C# .NET) Microsoft Dynamics GP to streamline business ILT OLL 5 Days practices. The goal of this course is to help application developers understand the Microsoft® .NET Framework. The course provides a series of labs, which introduce and explain .NET Framework features that are used to code, debug, tune, and deploy applications. www.newhorizons.com ILT OLL ML

13 Microsoft Technical Training

(20483) Programming in C# – 5 DayS (10263) Developing Windows VISUAL STUDIO 2008 This training course teaches developers the Communication Foundation Solutions programming skills that are required for developers to with Microsoft Visual Studio 2010 (6460) Visual Studio 2008 Connected create Windows applications using the C# language. 3 Days Systems: Windows Presentation ILT OLL ML This course provides participants with the knowledge Foundation – 3 days and skills to develop distributed applications using WCF This course provides students with the knowledge and

(20484) Essentials of Developing 4 and Microsoft Visual Studio 2010. ILT OLL ML skills to build and configure a Windows Presentation Windows® Store Apps Using C# – 5 DayS Foundation (WPF) solution. ILT OLL ML Students will learn essential programming skills and (10264) Developing Web Applications techniques required to develop Windows Store apps, with Microsoft Visual Studio 2010 (6461) Visual Studio 2008 Connected including a combination of design and development 5 Days Systems: Windows Communication skills and using Visual Studio and Expression Blend In this course, students will learn to develop advanced Foundation – 3 days tools. ILT OLL ASP.NET MVC and Web Forms applications using .NET This course provides students with the knowledge and Framework 4 tools and technologies. ASP.NET MVC skills to build and configure a Windows Communication (20485) Advanced Windows® Store App will be introduced and compared with Web Forms so Foundation (WCF) solution. ILT OLL ML Development Using C# – 5 DayS that students know when each should/could be used. Students will learn the more advanced programming ILT OLL ML (6462) Visual Studio 2008 Connected skills and techniques that they can use to optimize their Systems: Windows Workflow Windows Store app and differentiate their app from (10265) Developing Data Access Foundation – 2 days other apps in the Windows Store. ILT OLL Solutions with Microsoft Visual Studio This course provides students with the knowledge 2010 – 5 days and skills to build and configure a Windows Workflow (20486) Developing ASP.NET MVC 4 Web Experienced developers who know the basics of data Foundation (WF) solution. ILT OLL ML Applications – 5 Days access (CRUD) in Windows client and Web application Students will learn to develop advanced ASP.NET environments will learn to optimize their designs (6463) Visual Studio 2008: ASP.NET 3.5 MVC applications using .NET Framework 4.5 tools and and develop better performing data access code by 2 days technologies. ILT OLL ML using the ADO.NET Entity Framework, and ADO.NET. This course provides students with the knowledge and

ILT OLL ML skills to create a fully functional Web application by (10975) Introduction to Programming using ASP.NET 3.5. ILT OLL ML 5 DAYS (10266) PROGRAMMING IN C# WITH In this 5-day course, students will learn the basics of MICROSOFT VISUAL STUDIO 2010 – 5 DAYS (6464) Visual Studio 2008: ADO.NET 3.5 computer programming through the use of Microsoft The course focuses on C# program structure, 2 days Visual Studio 2013 and either the Visual C# or Visual language syntax, and implementation detailswith This course provides students with the knowledge and Basic programming languages. ILT OLL .NET Framework 4.0. This course describes the new skills to access and modify data by using ADO.NET enhancements in the C# 4.0 language by using Visual 3.5. ILT OLL ML Studio 2010. ILT OLL ML (6214) Effective Team Development using Microsoft Visual Studio Team System 3 Days (10267) Introduction to Web Development with Microsoft Visual other This course provides students with the knowledge Studio 2010 – 5 days and skills to manage source control management, a (20246) Monitoring and Operating a This course provides knowledge and skills on configurable build process, tools that aid in test driven Private Cloud – 5 days developing Web applications by using Microsoft Visual This course describes how to monitor and operate development, and process workflow integrated directly Studio 2010. ILT OLL ML into Visual Studio 2008. ILT OLL ML a cloud with Microsoft System Center 2012 R2. It focuses on how to manage and administer a cloud (10550) Programming in Visual Basic with environment and describes how you can monitor key (6215) Implementing and Administering Microsoft Visual Studio 2010 – 5 Days infrastructure elements and applications. ILT OLL Microsoft Visual Studio 2008 Team This course teaches students Visual Basic language Foundation Server – 2 Days syntax, program structure, and implementation by using This course provides students with the knowledge and (20247) Configuring and Deploying a Microsoft Visual Studio 2010 and the Microsoft .NET Private Cloud – 5 days skills to implement and administer Microsoft Visual Framework 4. ILT OLL Studio 2008 Team Foundation Server. ILT OLL ML This course equips students with the skills they require to configure and deploy a cloud using Microsoft System Center 2012 R2. ILT OLL Microsoft Virtualization VISUAL STUDIO 2010 (20346) Managing Office 365 Identities (20409) SERVER VIRTUALIZATION WITH and Services – 5 days (10953) Programming HTML5 – 3 days WINDOWS SERVER HYPER-V AND SYSTEM This course focuses on skills required to set up an Students will gain the knowledge and skills to develop CENTER – 5 DAYS Office 365 tenant, including federation with existing HTML5 web applications using Microsoft Visual Studio Students will learn the skills you need to deploy and user identities, and skills required to sustain an Office 2010. ILT OLL manage a Microsoft Server Virtualization infrastructure 365 tenant and users. ILT OLL in an enterprise environment. ILT OLL

(40375) HTML5 Application Development (50588) Office 365: A day in the life of the Fundamentals – 3 days (55021) Configuring and Administering End-User – 1 day This course helps you prepare for Microsoft Exam Hyper-V in Windows Server 2012 – 3 DAYS This course provides students with the knowledge 98-375, and build an understanding of: Manage the Students will learn the history of Virtualization as it and skills to productively utilize Office 365. The course Application Life Cycle, Build the User Interface by Using pertains to Microsoft technologies. Students will learn focuses on day in the life scenarios for working in HTML5, Format the User Interface by Using CSS, Code the new features of Hyper-V in Windows Server 2012. Outlook Web Access (OWA), accessing new features of by Using JavaScript. ILT OLL ILT OLL Outlook 2010. ILT OLL

(10262) Developing Windows Applications (20694) Virtualizing Enterprise Desktops (20695) Deploying Windows Devices and with Microsoft Visual Studio 2010 – 5 Days and Apps – 5 DAYS Enterprise Apps – 5 days In this course, experienced developers who know the This course builds your skills in Microsoft Application This course describes how to assess operating system basics of Windows Forms development gain more Virtualization (App-V) Service Pack 2 (SP2), Microsoft and application deployment options, determine the advanced Windows Client design and development User Experience Virtualization (UE-V), and Virtual most appropriate deployment strategy, and then skills. ILT OLL ML Desktop Infrastructure (VDI) as part of Windows Server implement a lite-touch or zero-touch deployment 2012 R2. ILT OLL solution for Windows devices and apps. ILT OLL

14 50412 Implementing Active Directory (55040) Data Mining, Predictive Analytics (50524) Installing and Configuring Federation Services 2.0 – 4 days with Microsoft Analysis Services and Service Level Dashboard – 2 days Students will learn terminology, user interfaces, and Excel PowerPivot– 3 days Students will gain the knowledge and skills to create common configuration scenarios for AD FS, how to This course will introduce the students to the concepts Service Level Dashboards to monitor the Service design AD FS environments and supporting technology of data mining, machine learning and predictive Level Objectives defined in System Center Operations such as a Public Key Infrastructure, and how to design analytics utilizing the Microsoft toolsets including SQL Manager 2007 R2. ILT OLL AD FS for security and high availability. ILT OLL Server Analysis Services and Excel with PowerPivot and the Data Mining Add-ins. ILT OLL

= ILT Instructor-Led Training OnLine Live - Virtual ILT Success OLL ML Mentored Learning Whether you’re looking to learn a new Microsoft technology,get prepared for Microsoft Certification, to start a new career in IT, or to improve your Marketability, Microsoft Learning Partners can help you achieve your training goals

www.newhorizons.com

15 MENTORED LEARNING As more organizations move to cloud technologies, the demand for cloud computing skills continues to increase.

Cloud computing is transforming IT operations, management and the development of software applications, but the transition to the cloud 61% increase in year-over-year doesn’t have to be daunting when it comes to the development of your demand for cloud skills. With New Horizons’ extensive range of in-depth training programs computing expertise. across the latest cloud-ready technologies, you can ensure your skills (Study conducted by talent research firm, Wanted Analytics) are in-line with current industry demands.

Infrastructure Specialists Software Developers As an administrator, you’ll move from a traditional data As a developer of cloud software solutions, you’ll need to center to cloud optimized IT. As a Windows Server understand how applications are designed, developed, administrator, you’ll need to reposition your skills for the and deployed for platform as a service (PaaS). Consider Mentored Learning is now upgraded! We offer the same one-on-one support and coaching from hosted data center, so that you can monitor, provision and expanding your skills to include identity and access control, a certified instructor with greater flexibility through an online environment that connects Mentors manage a data center with Microsoft System Center 2012. through WCF, and HTML5, to provide richer websites. Cloud training available for Infrastructure Specialists: Cloud training available for Software Developers: and students regardless of geography. Stay focused. Stay in charge. - Windows Server 2012 - Windows Azure Application Development - System Center 2012 - Visual Studio 2012 Mentored Learning: • Expanded my job skills • Worked around my schedule Database Specialists Office 365 Administrators • Made every minute count • Prepared me for the real-world • Provided one-on-one coaching • Internet-accessible remote learning As you move from your role as DBA to data steward in a As an IT administrator, you’ve probably specialised in • Focused on my specific goals • Allowed me to learn at work cloud environment, you’ll need to be able to design and a particular technology, such as Microsoft Exchange, manage databases anywhere. Being able to architect a SharePoint, or Lync. As an Office 365 administrator, you’ll • Never canceled a class or home cloud strategy and identify data to move to cloud storage build on this expertise as you move from an on-premise will be important skills as you work with SQL Azure cloud- deployment model to a public cloud model. based relational database services. Cloud training available for Office 365 Administrators: Cloud training available for Database Specialists: - Exchange Server 2013 - SQL Server 2012 - SharePoint Sever 2013 - Querying, Admin, Dev, Data Warehousing & BI - Lync Server 2013 1 16 In today’s competitive IT marketplace being average isn’t enough. New Horizons is proud to offer Authorized VMWare Training. Demand for outstanding VMware practitioners is growing at all levels, and evolving with the industry requires continuous professional development. We can help you achieve your VMware goals. MENTORED LEARNING As more organizations move to cloud technologies, the demand for cloud computing skills continues to increase.

Infrastructure Specialists Software Developers As an administrator, you’ll move from a traditional data As a developer of cloud software solutions, you’ll need to center to cloud optimized IT. As a Windows Server understand how applications are designed, developed, administrator, you’ll need to reposition your skills for the and deployed for platform as a service (PaaS). Consider Mentored Learning is now upgraded! We offer the same one-on-one support and coaching from hosted data center, so that you can monitor, provision and expanding your skills to include identity and access control, a certified instructor with greater flexibility through an online environment that connects Mentors manage a data center with Microsoft System Center 2012. through WCF, and HTML5, to provide richer websites. Cloud training available for Infrastructure Specialists: Cloud training available for Software Developers: and students regardless of geography. Stay focused. Stay in charge. - Windows Server 2012 - Windows Azure Application Development - System Center 2012 - Visual Studio 2012 Mentored Learning: • Expanded my job skills • Worked around my schedule Database Specialists Office 365 Administrators • Made every minute count • Prepared me for the real-world • Provided one-on-one coaching • Internet-accessible remote learning As you move from your role as DBA to data steward in a As an IT administrator, you’ve probably specialised in • Focused on my specific goals • Allowed me to learn at work cloud environment, you’ll need to be able to design and a particular technology, such as Microsoft Exchange, manage databases anywhere. Being able to architect a SharePoint, or Lync. As an Office 365 administrator, you’ll • Never canceled a class or home cloud strategy and identify data to move to cloud storage build on this expertise as you move from an on-premise will be important skills as you work with SQL Azure cloud- deployment model to a public cloud model. based relational database services. Cloud training available for Office 365 Administrators: Cloud training available for Database Specialists: - Exchange Server 2013 - SQL Server 2012 - SharePoint Sever 2013 - Querying, Admin, Dev, Data Warehousing & BI - Lync Server 2013 www.newhorizons.com 1 23 Cisco Certification Training Paths

Set a Path to Success in IT Networking Cisco Certiﬁcations help you launch and advance your IT Networking career. Choose a career path that meets your goals for professional and ﬁnancial rewards.

18 Cisco Certification Training Paths

19 Cisco Technical Training

IPv6 Fundamentals, Design and Interconnecting Cisco® Networking cisco Training Deployment (IP6FD) – 5 days Devices Accelerated v2.0 (CCNAX) Individuals who get formal training on Cisco This course aims at enabling learners to study and 5 days technologies demonstrate higher productivity, make configure Cisco IOS Software IP version 6 (IPv6) This course is a derivative works course consisting of fewer errors and possess more of the skills valued by features. The course is a technology course covering ICND1 and ICND2 content in its entirety, but with the employers and customers than those who simply go IPv6 design and implementation topics. ILT OLL content merged into a single course. ILT OLL through on-the-job training. Whether you are an experienced network professional or just starting a Implementing Cisco® Switched career in technology, Cisco training and certifications Networks v1.0 (SWITCH) – 5 Days security open up new IT networking career opportunities. This course is designed to help students prepare to plan, configure, and verify the implementation of complex enterprise switching solutions for campus Implementing Cisco IOS Network environments using the Cisco Enterprise Campus Security (IINS) 2.0 – 5 days Routing and switching Architecture. ILT OLL ML Students will focus on the design, implementation, and monitoring of a comprehensive security policy, using Interconnecting Cisco® Networking ILT OLL Devices Part 1 v2.0 (ICND1) – 5 Days Implementing Cisco® Switched Cisco IOS security features and technologies. Students will learn how to install, operate, configure, Networks v2.0 (SWITCH) – 5 days and verify a basic IPv4 and IPv6 network, including SWITCH v2.0 is a 5 day course that includes major Implementing Core Cisco® ASA Security configuring a LAN switch, configuring an IP router, updates and follows an updated blueprint. ILT OLL v1.0 (SASAC) – 5 days connecting to a WAN, and identifying basic security This course provides update training on the key threats. ILT OLL ML Troubleshooting and Maintaining features of the post-8.4.1 release of the Cisco ASA Cisco® IP Networks v1.0 (TSHOOT) adaptive security appliance, including 9.x features. INterconnecting Cisco® Networking ILT OLL 5 days Devices Part 2 v2.0 (ICND2) – 5 Days The course will provide information about Students will learn to install, configure, operate, and Implementing Advanced Cisco® ASA troubleshoot a small enterprise network, focusing on troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the Security v1.0 (SASAA) – 5 days redundant topologies, configuring EIGRP and multi-area This course provides update training on the key post OSPF, understanding Wide Area Network technologies, troubleshooting and maintenance process. 8.4.1 release Cisco ASA features including most 9.x device management and Cisco licensing. ILT OLL ML ILT OLL ML features such as CX and Clustering. ILT OLL Implementing Cisco® IP Routing v1.0 Troubleshooting and Maintaining ® (ROUTE) – 5 Days Cisco® IP Networks v2.0 (TSHOOT) Implementing Cisco Edge Network This course is designed to provide professionals of 5 days Security Solutions v1.0 (SENSS) medium to large network sites with information on the TSHOOT v2.0, is a 5-day course which includes major 5 days use of advanced routing in implementing scalability for The student will gain hands-on experience with updates and follows an updated blueprint. ILT OLL Cisco routers that are connected to LANs and WANs. configuring various perimeter security solutions for ILT OLL ML mitigating outside threats and securing network zones. Implementing Cisco® Bring Your Own ILT OLL Implementing Cisco® IP Routing v2.0 Device Solutions (SBYOD) – 3 days (ROUTE) – 5 days In this course, students will learn advanced concepts, Implementing Cisco® Secure Access ROUTE v2.0 includes major updates and follows an architecture, and use cases that are related to the Solutions (SISAS) – 5 days Cisco Identity Services Engine (ISE). It will also prepare updated blueprint. However, note that this course does This course provides the student with foundational not cover all items listed on the blueprint. Some older learners to implement advanced Cisco ISE solutions. knowledge and the capabilities to implement and ILT OLL topics have been removed or simplified, while several managed network access security by utilizing Cisco ISE new IPv6 routing topics have been added. ILT OLL appliance product solution. ILT OLL

20 New Horizons has been recognized as the Cisco Learning Partner of the Year (U.S. and Canada) for our performance and accomplishments as a Cisco channel partner. As a Cisco Learning Partner Associate, New Horizons employs Certified Cisco Systems Instructors and delivers Cisco authorized and approved content, including product-specific training, technology training and Cisco certification-preparation courses. Cisco Learning Credits may have been included along with the purchase of your company’s Cisco equipment. Each Cisco Learning Credit is each worth $100 of Cisco Authorized Training. To redeem Cisco Learning Credits at New Horizons, please contact your Account Executive.

Implementing Cisco® Secure Mobility Implementing Cisco® Unified Solutions v1.0 (SIMOS) – 5 days Voice Communications IP Telephony Part 2 (CIPT2) Students of this course will gain hands-on experience Introducing Cisco® Voice and Unified 5 Days with configuring and troubleshooting remote access Communications Administration v8.1 Students will apply a dial plan for a multisite environment and site-to-site VPN solutions, using Cisco ASA (ICOMM) – 5 days including TEHO, configure survivability for remote sites adaptive security appliances and Cisco IOS routers. Students learn the architecture, components, during WAN failure and implement solutions to reduce ILT OLL ILT OLL functionalities, and features of Cisco Unified bandwidth requirements in the IP WAN. Communications solutions and describes how daily job tasks, like system monitoring, moves, Troubleshooting Cisco® Unified Implementing Cisco Threat Control adds, and changes are performed on Cisco Unified Communications (TVOICE) – 5 days Solutions (SITCS) – 5 days Communications Manager. ILT OLL ML Students learn the knowledge and skills that are required This course is designed to prepare security engineers ® to troubleshoot Cisco Unified Communications systems with the knowledge and hands-on experience so Implementing Cisco Voice and solutions in enterprise, midmarket, and commercial that they can deploy Cisco’s Next Generation Firewall Communications and QoS v8.0 (CVOICE) 5 days deployments in single-site and multisite environments. (NGFW), provide operational support for Intrusion Students learn about voice gateways, characteristics ILT OLL Prevention Systems as well as Web Security, Email of VoIP call legs, dial plans, basic implementation of Security and Cloud Web Security. ILT OLL IP phones in Cisco Unified Communications Manager Integrating Cisco® Unified Communications Express environment and essential information about Applications v8.0 (CAPPS) – 5 days Securing the Web with Cisco® Web gatekeepers and Cisco Basic Element. ILT OLL Students learn the integration options of Cisco Unified Security Appliance (SWSA) – 2 days Presence, Cisco Unity Express, and Cisco Unity This course will provide students with product Implementing Cisco® Unified Communications Connection. It describes voice messaging deployment information, and practical activities that will prepare Manager, Part 1 v8.0 (CIPT1) – 5 Days scenarios, Cisco Unified Presence features, and Students will perform post-installation tasks, configure ILT OLL them to evaluate, install, configure, and administer a Cisco Unified Communications Manager, implement troubleshooting mechanisms. Secure Web Network Appliance in SMB, and enterprise Media Gateway Control Protocol (MGCP) and H.323 installations. ILT OLL gateways, and build dial plans to place on-net and off- net phone calls. ILT OLL wireless ® Securing the Web with Cisco Web ® Security Appliance v1.01 (PASWSA) – 2 days Implementing Cisco® Unified Communications Implementing & Configuring Cisco Identity Manager, Part 2 v8.0 (CIPT2) – 5 Days Services Engine for Wireless Engineers This comprehensive training course covers how to Students will apply a dial plan for a multisite (SWISE) – 2 days install, configure, operate and maintain the Cisco environment including TEHO, configure survivability This course will enable Cisco end customers and IronPort WSA Web Security Appliances or WSA. The for remote sites during WAN failure and implement authorized Cisco System Engineers (SEs) to understand the course also covers how to configure and deploy the solutions to reduce bandwidth requirements in the IP concepts, architecture, and use cases that are related to Cisco ScanSafe Web Security solution. ILT OLL WAN. ILT OLL the Cisco ISE. ILT OLL Implementing Cisco® Unified Wireless Networking Essentials (IUWNE) – 5 Days Students will learn how to help design, install, configure, monitor, and conduct basic troubleshooting tasks for a Cisco WLAN in small and mediumsized business (SMB) Upgrade Your Career and enterprise installations. ILT OLL ML Conducting Cisco® Unified Wireless Site Survey v2.0 (CUWSS) – 5 days With Cisco Training Students will gain a firm understanding of how to conduct a site survey and explore WLAN topologies for voice and data as well as Cisco Context-Aware Services. ILT OLL

ILT Instructor-Led Training

OLL OnLine Live The Cisco Certified Network Associate (CCNA) certification is the first-level certification offered by Cisco that validates the foundational network knowledge needed to install, operate, and secure mid-sized routed and switched networks. ML Mentored Learning

The CCNA certification path is an excellent start for those who are pursuing a career managing and implementing larger, multilayer switched networks. Whether you are an experienced network professional or considering a career in technology, Cisco Career Certifications open up new IT networking career opportunities in exciting industries, from fashion to film production, law, healthcare, and more!

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21 Cisco Technical Training

Implementing Cisco® Unified Wireless Designing Cisco® Data Center Unified Deploying Cisco® Service Provider Voice Networks (IUWVN) – 5 days Fabric (DCUFD) – 5 days Network Routing (SPROUTE) – 5 days Students will gain a firm understanding of how to The course covers architectural components of Cisco This course is designed to provide service provider integrate voice over wireless LAN (VoWLAN) services Nexus and Cisco Catalyst switching lines, Cisco IOS professionals with information on the use of advanced into the WLAN and how to implement quality of service and Cisco Nexus Operating System (NX-OS) software routing in implementing scalability for Cisco routers that (QoS) and high-bandwidth applications into the wireless architecture, as well as management from the network are connected to LANs and WANs. ILT OLL ILT network. design perspective. ILT OLL Deploying Cisco® Service Provider Implementing Cisco® Unified Wireless Troubleshooting Cisco® Data Center Advanced Routing (SPADVROUTE) – 5 days Mobility Services v2.0 (IUWMS) – 5 Days Unified Computing (DCUCT) – 5 Days This course is required for the CCNP-SP Certification. Students will learn to integrate mobility services into This certification is designed to prepare students to In this course, you gain the knowledge and skills the network, tune and troubleshoot the wireless work at the Professional level in a Service Provider to properly troubleshoot Cisco UCS B-Series and LAN (WLAN), and implement indoor enterprise mesh environment. ILT OLL C-Series servers operating in standalone and integrated networks. This course reinforces the instruction by modes. Through hands-on labs, you will learn the providing labs. ILT OLL Implementing Cisco® Service Provider proper configuration procedures, and become Next-Generation Core Network Implementing Advanced Cisco® Unified familiar with common troubleshooting scenarios and Services v1.0 (SPCORE)– 5 days Wireless Security (IAUWS) 2.0 – 5 Days recommended solutions.. ILT OLL This course is required for the new CCNP-SP Certification. This certification is designed to prepare The student will learn to use appropriate security ® policies and best practices to secure the wireless Troubleshooting Cisco Data Center students to work at the Professional level in a Service network from security threats and to ensure the proper Unified Fabric v5.0 (DCUFT) – 3 Days Provider environment. ILT OLL implementation of security standards and configuration The course covers the key components and of security components. ILT OLL procedures needed to troubleshoot and resolve Implementing Cisco® Service Provider common issues with the Cisco Nexus 7000 Series, the Next-Generation Edge Network Cisco Nexus 5000 Series, the Cisco MDS Series, and Services v1.0 (SPEDGE) – 5 days Data center the Nexus 2000 Fabric Extenders in the network and This course is required for the new CCNP-SP SAN environment. ILT OLL Certification. This certification is designed to prepare Introducing Cisco® Data Center students to work at the Professional level in a Service NETWORKING (DCICN) – 5 Days Provider environment. ILT OLL In this course, students are introduced to the three design primary technologies that are used in the Cisco data center. Through hands-on labs, you will focus on the Designing for Cisco® Internetwork service provider basic configuration tasks required to obtain a solid Solutions (DESGN) – 5 Days operations foundational knowledge. ILT OLL This course will enable students to gather ® internetworking requirements, identify solutions, and Supporting Cisco Service Provider IP Introducing Cisco® Data Center design the network infrastructure and elements to NGN Operations v1.0 (SSPO) – 5 Days Technologies (DCICT) – 5 Days ensure the basic functionality of the proposed solutions. This course is designed to introduce entry-level Students explore the Cisco technologies that make up ILT OLL personnel to the service provider network operations the fundamental deployment of a data center, including environment, processes-orientation, management unified computing, unified fabric, and network services. tools, and methods. It gives students the opportunity to Designing for Cisco® Internetwork ILT OLL Through hands-on labs, you will focus on verifying Solutions (DESGN) v2.1 – 5 Days practice the primary job roles and tasks. configurations, making configuration changes, and This course will enable students to gather ® designing new topologies. ILT OLL Operational Foundations for Cisco internetworking requirements, identify solutions, and Service Provider Core Networks v1.0 design the network infrastructure and elements to Configuring Cisco® Data Center Unified (OFCN) – 5 Days ensure the basic functionality of the proposed solutions. This course introduces level-two personnel to the Computing System v3.0 (DCUCS) – 5 Days ILT OLL This course prepares individuals for implementing service provider network operations environment, processes, and management tools and methods, and maintaining Cisco UCS hardware with a strong Designing Cisco® Network Service emphasis on best practices. The Configuring Data enables students to practice the primary job roles and Architecture (ARCH) – 5 days tasks and prepare for the CCNP® SP exam. ILT OLL Center Unified Computing course also addresses Students will learn how to perform the conceptual, relevant additional features added by Version 2.1 Cisco intermediate, and detailed design of a network ® UCS. ILT OLL Maintaining Cisco Service Provider infrastructure that supports desired network solutions Routing Protocols (MSPRP) – 5 Days over intelligent network services to achieve effective This five-day course provides the knowledge needed to Data Center Unified Computing ILT OLL ML Implementation (DCUCI) – 5 days performance, scalability, and availability. support a service-provider environment using an Interior Gateway Protocol (IGP) such as Open Shortest Path Students will learn how to configure and manage Cisco First (OSPF) or Intermediate System-to- Intermediate UCS servers with consolidated I/O networking for LAN System (IS-IS) and Border Gateway Protocol (BGP). and SAN connectivity and learn how to virtualize server service provider You also gain the understanding of advanced routing properties to enable simple and rapid mobility of server policies using route maps with Cisco IOS® Software images between physical servers. ILT OLL Building Cisco® Service Provider Next- Generation Networks, Part 1 v1.01 and Routing Policy Language (RPL) with Cisco IOS XR ILT OLL Implementing Cisco® Data Center Unified (SPNGN1) – 5 days Software. This course provides students with the basic Fabric v5.0 (DCUFI) – 5 days Maintaining Cisco® Service Provider This program designed for systems, field and consulting knowledge and skills necessary to support a service provider network. The course provides knowledge of VPNs and MPLS Networks (MSPVM) systems engineers, technical solutions architects, and 5 Days Cisco integrators and partners who install and implement the major components of a network and helps learners You will gain the knowledge needed to provide support the Cisco Nexus 7000 and 5000 Switch, and the Cisco to understand how service provider networks function. in a service-provider environment using Multiprotocol Nexus 2000 Fabric Extender. ILT ILT OLL Label Switching (MPLS). You acquire the skills to leverage MPLS and the associated technologies used Designing Cisco® Data Center Unified Building Cisco® Service Provider Next- Generation Networks, Part 2 v1.01 in service provider environments, and to monitor and Computing (DCUCD) – 5 Days troubleshoot these technologies. ILT OLL In this course, you will learn how to choose and design (SPNGN2) – 5 days scalable, reliable, and intelligent data center unified This course provides network engineers and Maintaining Cisco® Service Provider computing and virtualization solutions. You’ll also technicians the knowledge and skills necessary to Quality of Service v1.0 (MSPQS) – 3 Days learn how to evaluate existing data center computing implement and support a service provider network, This course is designed to provide learners with solutions, determine the requirements, and design as well as knowledge of the major components the knowledge needed to implement, monitor, and Cisco data center unified computing and virtualization of a service provider network construction and troubleshoot QoS policies in the service provider ILT OLL solutions. administration. ILT OLL network core and at the edge using Cisco IOS or Cisco IOS XR Software. ILT OLL

22 Deploying Cisco® Unified Contact Implementing Advanced Cisco® video Center Enterprise v1.0 (DUCCE) – 5 days TelePresence Video Solutions Part 2 This course will give students an understanding of the v1.0 (PAIATVS2) – 5 Days Implementing Cisco® Video Network Cisco Unified CCE deployment capabilities, processes, This course prepares students to configure, maintain, Devices, Part 2 (VIVND2) v1.0 – 5 Days fault tolerance, installation, and basic troubleshooting. and troubleshoot additional features of the Cisco In this course, students learn Cisco business video ILT OLL TelePresence Video Communication Server (VCS), solutions and gain the skills to implement and including provisioning. ILT OLL troubleshoot Cisco Unified Communication and Deploying Cisco® Unified Intelligence Collaboration, TelePresence and Digital Media Player Center v1.1 (DUIC) – 3 days Implementing Cisco® Advanced Storage in different Cisco business video solution architectures. This course is designed to make the task of creating ILT OLL Networking Solutions v4.0 (IASNS) reports from disparate data sources easier on the 5 Days customer, and present a consistent user interface and a Contact Center Enterprise v1.0 (AUCCE) Students will learn advanced topics for Cisco MDS common tool to access the varied data across multiple 9000 Series storage networks, including building 5 days Cisco product families. ILT OLL This course will give students an understanding of virtual and heterogeneous SAN fabrics, configuring the Cisco Unified CCE system, the Intelligent Contact Designing Cisco® Data Center Network management and security services, configuring an Management (ICM) routing application, and the Cisco Internet Small Computer Interface (iSCSI), and more. Outbound Option. ILT OLL Infrastructure (DCNID) – 5 days This course enables students to a create Data Center ILT OLL network design that optimizes availability, scalability, Administering Cisco® Unified Contact ® Center Enterprise v2.0 (AUCCE1) – 5 days performance, and security. ILT OLL Implementing Cisco Data Center This course describes the requirements, resources and Network Infrastructure 2 (DCNI-2) tools needed to perform routine adds, Designing Cisco® RF Networks v1.0 5 Days moves and changes in the inbound/outbound UCCE (DRFN) – 3 days This course provides the skills and knowledge environment. ILT OLL Students will learn all of the RF design skills that are necessary to install, operate, and troubleshoot a small needed to design municipal, public safety, and campus to medium-size branch office Enterprise network, mesh networks. ILT Administering Cisco® Unified including configuring switches and routers, connecting Communications Manager 8.0 (ACUCM) to a WAN and implementing network security. ILT OLL 3 days Implementing Cisco® Catalyst 4500 The course teaches the concepts of IP of the system Series Switches (RSCAT4K) – 3 days from the perspective of server administration, including The course covers the key components and Implementing Cisco® Express its function, features, and configuration. This is an procedures that are needed to install, configure, telePresence Video Solutions v1.0 entry-level course that begins with the basic concepts manage, and troubleshoot the Cisco Catalyst 4500E (PAIETVS) – 2 days of IP telephony. ILT OLL Series Switches in the network environment. ILT OLL IIn this course, students will install and operate a basic Cisco TelePresence network. ILT OLL Administering Cisco® Unity Connection Implementing Cisco® MPLS v2.3 (MPLS) v8.0 (AUC) – 2 days 5 days Implementing Cisco® IOS Telephony and This course describes Cisco Unity Connection An introduction to MPLS concepts, installation, Unified Communications Express v8.5 implementation opportunities and challenges and migration, operation, inspection, and troubleshooting (IITUCX) – 5 Days the tools and skills that are required to manage the will be covered in this 5-day course. An overview of Students will learn how to implement Cisco Unified environment on an ongoing basis. ILT OLL MPLS, MPLS operation, and MPLS VPN deployment Communications Manager Express and Cisco Unity will be taught as well. ILT OLL Express using the CLI and GUI interfaces. ILT OLL Advanced Services Implementing Cisco® Identity Services Engine Secure Introducing Cisco® Data Center Solutions v1.0 (ISE) – 5 days Networking v1.0 (DCICN) – 4 days Students will implement network services using Cisco This course will introduce the students to the three Catalyst and Nexus switches, wireless products, primary technologies that are used in the Cisco Data ASAs for VPN based posture assessment and policy Center. The course is targeted for individuals that will enforcement using NAC platforms, solution design, perform only the more basic configuration tasks. sizing and resiliency and platform troubleshooting. ILT OLL ILT OLL Introduction to 802.1X Operations for Configuring BGP on Cisco® Routers Cisco® Security Professionals v1.0 (BGP) – 5 days (8021X) – 3 days This course covers the theory of BGP, configuration of Students will gain the foundational knowledge of IEEE BGP on Cisco IOS routers, detailed troubleshooting 802.1X protocol; the skills that are needed to configure information, and hands-on exercises that provide the Cisco Identity Services Engine (ISE) for 802.1X learners with the skills that they need to configure and operation; hands-on experience configuring a network troubleshoot BGP networks. ILT OLL for 802.1X-based network services. ILT OLL ILT Instructor-Led Training Data Center Unified Computing Implementing Cisco® Quality of Service System C-Series Troubleshooting v1.0 v2.5 (QOS) – 5 Days OLL OnLine Live - Virtual ILT (DCUCSCTS) – 2 days This course provides students with knowledge of The student will learn to troubleshoot Level 2 UCS IP QoS requirements, conceptual models using (Unified Computing System) C-Series issues. ILT OLL Differentiated Services (DiffServ), Integrated Services ML Mentored Learning (IntServ) and Best Effort (over provisioning), and the Data Center Unified Computing implementation of IP QoS on Cisco IOS switches. Troubleshooting v1.0 (DCUCTS) – 4 days ILT OLL

The student will learn how to design a data center ® unified network and features of the data center class Implementing Advanced Cisco platforms, ranging from continuous operation, resiliency TelePresence Video Solutions Part 1 and virtualization to power efficiency and management. v1.0 (PAIATVS1) – 5 Days ILT OLL This course is designed to empower the partner with the capacity to install, configure, maintain, and troubleshoot a Cisco TelePresence network so that 80 percent of all field activity is unassisted. ILT OLL www.newhorizons.com

23 Cisco Technical Training

Implementing Cisco® IOS Unified Implementing Cisco® Unified Web and Troubleshooting Cisco® Unified Communications (IIUC) – 5 Days E-Mail Interaction Manager Enterprise Communications Systems (TUC) Students will be able implement and configure v2.0 (UEIME) – 5 Days 5 Days small to medium sized IP Telephony solutions. UC This course is is intended for installation engineers, This course equips network professionals with the products covered during labs include the Cisco system administrators, database administrators, knowledge and skills required to troubleshoot Unified Unified Communications Manager Express / Cisco and others who are responsible for installing and Communications Systems / solutions in Enterprise, Unity Express and the UC500 Smart Business maintaining a Cisco Unified E-Mail and Web Interaction Mid-Market, and Commercial deployments. ILT OLL Communications System. ILT OLL Manager installation. ILT OLL Unified Communications Architecture Implementing Cisco® IOS Unified Implementing Cisco® Unity Connection v8 and Design v8.0 (UCAD) – 5 days Communications Part 2 (IIUC2) – 5 Days (IUC) – 5 days The course teaches students how to identify Cisco Students will review the Cisco Unified Communications Describes Cisco Unity Connection installation, Unified Communications components and how to Manager Express and Cisco Unity Express architecture, implementation, integration, and networking, and design Cisco Unified Communications call control components, functionality, and advanced features and presents Cisco Unity Connection with the focused goal solutions. These solutions include enterprise network also provides a command-line interface (CLI)-based of providing engineers and installers with the necessary infrastructure, LAN, WAN, and quality of service (QoS). implementation guide. ILT OLL skills to implement Cisco Unity Connection. ILT OLL ILT OLL

Implementing Cisco® Multicast v2.0 Implementing CiscoWorks® LMS 4.0 Unified Contact Center Express & (MCAST) – 5 Days (CWLMS) – 5 Days Unified IP IVR Deployment (UCCXD) This course covers the fundamentals of IP multicasting Students learn CiscoWorks LAN Management Solution 5 days which include multicast applications, sources, receivers, (LMS) 4.0 to manage their network. The focus is to This course presented by training partners to systems group management, and IP multicast routing protocols find the correct tools within CiscoWorks to document engineers, Cisco Unified Communications system (such as Protocol Independent Multicast [PIM] used the network inventory, manage device configurations, Partners, and customers who will be charged with within a single administrative domain. ILT OLL control software updates, monitor performance. deploying the Cisco Unified Contact Center Express ILT OLL (CCX) and Cisco Unified IP Interactive Voice Response. Implementing Cisco® NAC Appliance ILT OLL ML (CANAC) – 3 Days Implementing the Application Control The NAC Appliance (Cisco Clean Access) solution Engine Service Module v2.0 (ACESM) Unified Contact Center Express allows administrators to authenticate, authorize, Advanced 1.0 (UCCXA) – 4 days 4 Days Student will learn more advanced techniques in interrogate and remediate users and their machines This course covers all of the key features of the Cisco scripting and overall CRS functionality and implement enforcing policy based access control on the network. ACE Module, including resource virtualization and features that extend the functionality of UCCX using ILT OLL management, server load balancing (Layers 3 and 4 many of the tools that are already available in the and Layers 5 through 7), Secure Sockets Layer (SSL) ® premium version. ILT OLL Implementing Cisco Secure Access termination and offload, and security features. ILT OLL Control System v5.2 (ACS) – 3 Days Unified Wireless Networking v7.2 (CUWN) Students will learn how to provide secure access to Installing Cisco® TelePresence Video network resources by using the Cisco Secure Access 4 days Immersive Systems v1.0 (PAITVIS) In this course, you will learn the basics of how to install, Control System (ACS) version 5.2, which interoperates 2 days configure, operate, and maintain a wireless network, with security features in Cisco IOS Software. ILT OLL This course will empower the student to install, both as an add-on to an existing wireless LAN (WLAN) ® configure, operate, and troubleshoot Cisco and as a new Cisco Unified Wireless Networking Implementing Cisco Security TelePresence System T3 products. ILT ILT OLL Monitoring, Analysis and Response solution. System (MARS) – 4 Days Maintaining Cisco® Service Provider Voice Portal Implementation v8.0 (CVPI) The Cisco Security Monitoring Analysis and Response Routing Protocols v1.0 (MSPRP) – 5 days 5 days System (CS-MARS) is part of the Cisco Security Students will learn knowledge needed to provide Students will define the tasks necessary for the Management Suite which provides security monitoring support in a service-provider environment using an Operation, Administration, Maintenance, and for network security devices and host application made IGP such as Open Shortest Path First (OSPF) or Provisioning (OAM&P) of Cisco Unified CVP as it is by Cisco or non-Cisco providers. ILT OLL Intermediate System-to-Intermediate System (IS-IS) and installed in a Comprehensive Cisco Unified Intelligent ILT OLL ® BGP. Contact Management (ICM) Enterprise environment. Implementing Cisco Storage Network ILT OLL Solutions (ICSNS) – 5 Days Maintaining Cisco® Service Provider This course is a five-day training program that is VPNs and MPLS Networks v1.0 (MSPVM) Wide Area Application Services (CWAAS) designed for systems and field engineers who 5 days 5 days implement storage networking solutions with the Cisco Students will be provided with the knowledge that Students will design and deploy a solution using Cisco MDS 9000 Series Switch platform. ILT OLL is needed to provide support in a service provider WAAS that improves application performance over the WAN while enabling infrastructure consolidation. ® environment for services that are based on MPLS. Implementing Cisco TelePresence ILT OLL These services include Cisco MPLS Traffic Engineering, Solutions Immersive v1.1 (ITSI) – 5 days Layer 3 and Layer 2 MPLS virtual private networks. Implementing Cisco TelePresence Solutions Immersive ILT OLL is a combination of Implementing Cisco TelePresence Solutions (ITS) v1.1 and Physical Installation of Cisco Securing Networks with ASA TelePresence Systems (PITS) v1.0. ILT OLL Fundamentals (SNAF) – 5 Days

® This task-oriented course teaches students the Implementing Cisco Unified Messaging knowledge and skills needed to configure, maintain, v8.0 (IUM) – 5 Days and operate Cisco ASA 5500 Series Adaptive Security The goal of this course is to teach systems engineers Appliances. ILT OLL how to design and implement Cisco Unity solutions. This class will prepare you to install, upgrade, configure, Securing Networks with Cisco® Routers maintain, and troubleshoot new and existing Cisco and Switches (SNRS) – 5 Days Unity installations. ILT OLL This course is aimed at providing network specialists with the knowledge and skills needed to secure Cisco IOS router and switch-based networks. ILT OLL

24 ILT Instructor-Led Training

OLL OnLine Live - Virtual ILT

ML Mentored Learning

www.newhorizons.com

25 VMware Certification Training Paths

26 VMware Certification Training Paths.

27 VMware Training

VMware vSphere: Skills for Operators DATA CENTER virtualization (V5.5) – 2 Days end-User computing VMware vSphere: Install, Configure, This course is designed to help operators and Horizon (with View): Install, Configure, Manage (V5.5) – 5 Days administrators create and manage virtual machines. Manage (V6.0) – 4 days In this hands-on course you explore the installation, Students will gain the skills required to work effectively This course builds your skills in installing, configuring, configuration, and management of VMware with VMware® virtual machines. ILT OLL and managing the Horizon™ View™ component vSphere®, which consists of VMware ESXi™ and of VMware Horizon™. Students gain practical VMware® vCenter Server™. This course is based on VMware vSphere: Troubleshooting experience with these concepts through the versions of ESXi 5.5 and vCenter Server 5.5. ILT OLL Workshop (V5.5) – 5 Days completion of hands-on labs. View includes: VMware Students will have the advanced knowledge, skills, View® Manager™, VMware View® Composer™, and and abilities to achieve competence in troubleshooting VMware vSphere: Fast Track (V5.5) View security server. ILT OLL 5 Days the VMware vSphere® environment. This workshop ILT OLL also increases your skill and competence in using the This course combines the content of the VMware VMware Horizon View: Install, vSphere: Install, Configure, Manage course with command-line interface to analyze problems. ILT OLL Configure, Manage (V5.2) – 4 Days advanced tasks and skills for configuring a highly This hands-on training course builds your skills in available and scalable virtual infrastructure. ILT OLL VMware vSphere with Operations Management: Fast Track (V5.1) – 5 Days the VMware® Horizon View™ suite of products: VMware® View Manager™, VMware® View VMware vSphere: What’s New (V5.5) This course explores installation, configuration, and 2 Days management of vSphere, which consists of VMware Composer™, and VMware® ThinApp®. ILT OLL Students will explores new features in VMware® ESXi™ and VMware® vCenter Server™. ILT OLL vCenter Server™ 5.5 and VMware ESXi™ 5.5. Topics VMware Horizon Mirage: Install, include VMware vSphere® 5.5 installation and how to VMware vCenter Site Recovery Configure, Manage (V4.0) – 2 Days upgrade from vSphere 4.x to vSphere 5.5. ILT OLL Manager: Install, Configure, Manage This course builds your skills in installing, (V5.5) – 2 Days configuring, and performing common administrator VMware vSphere: Design Workshop In this hands-on course you explore the installation, tasks and enduser tasks with the VMware® Horizon (V5.X) – 3 Days configuration, and management of VMware vSphere®, Mirage™ software. ILT OLL The goal of this course is to equip consulting consisting of VMware vSphere® ESXi™ and VMware® professionals with the knowledge, skills, and abilities to vCenter Server™. This course is based on prerelease VMware View: Design Best Practices achieve competence in designing a VMware vSphere® versions of ESXi 5.1 and vCenter Server 5.1. ILT OLL (V5.1) – 3 Days 5 virtual infrastructure. ILT OLL This course presents a methodology for designing a NSX: Install, Configure, Manage (V6.0) VMware® View™ solution for the VMware vSphere® VMware vSphere: Optimize & Scale (V5.5) 5 days infrastructure. The design methodology includes 5 Days This comprehensive, fast-paced course focusing on gathering and analyzing data to make sound design This training course, for experienced VMware vSphere® installing, configuring and managing NSX. ILT OLL decisions for the vSphere infrastructure and View personnel, teaches advanced skills for configuring component. ILT OLL and maintaining a highly available and scalable virtual VMware Virtual SAN: Deploy and infrastructure. The course is based on VMware® ESXi™ Manage (V5.5) – 2 days VMware View: Desktop Fast Track (V5.1) 5.5 and VMware® vCenter Server™ 5.5. ILT OLL This training course focuses on deploying and managing 5 Days a software-defined storage solution with VMware® This fast-paced, course includes the content of the Virtual SAN™ 5.5. ILT OLL following courses: • VMware View: Install, Configure, Manage • VMware View: Design Best Practices Students will learn skills in the VMware® View™ suite: View Manager™, View Composer™, and ThinApp®. ILT OLL

28 In today’s competitive IT marketplace being average isn’t enough. New Horizons is proud to offer Authorized VMware Training. Demand for outstanding VMware practitioners is growing at all levels, and evolving with the industry requires continuous professional development. We can help you achieve your VMware goals.

VMware vCenter Configuration VMware vCloud: Design Best Practices CLOUD management Manager: Install, Configure, Manage (v1.5) – 3 Days VMware vCenter Operations Manager: (V5.7) – 3 days Students will learn to appreciate the effects of design Analyze & Predict (V5.0) – 2 Days This course for Virtual Infrastructure administrators and choices in VMware vSphere®, VMware vCloud® This course for experienced users of VMware® managers provides you with the knowledge and skills Director™, VMware® vCenter™ Chargeback™, and the vSphere® teaches skills in the use of VMware® to install and configure vCenter Configuration Manager, VMware® vShield Edge™ capability that is included with vCenter™ Operations Manager™ as a forensic and navigate the user interface, manage compliance, and vCloud Director. ILT OLL perform administrative and configuration tasks against predictive tool. ILT OLL your infrastructure. ILT OLL VMware vCloud Networking & Security VMware vCenter Configuration for vSphere Professionals (V5.5) VMware vCloud Automation Center: 3 Days Manager for Virtual Infrastructure Install, Configure, Manage (V6.0) (v5.1) – 3 Days 5 Days This intensive training course focuses on installing, This course provides you with the knowledge and skills configuring, and managing VMware vCloud® Networking This course covers the configuration and use of and Security™ for the VMware® vSphere® professional. to install and configure vCenter Configuration Manager, vCloud Automation Center as a platform for self- ILT OLL navigate the user interface, manage compliance, and service provisioning of virtual, cloud, and physical perform administrative and configuration tasks against machines to create and manage on-demand and your virtual infrastructure. ILT OLL multi-vendor cloud infrastructures. ILT OLL

VMware vCenter Orchestrator: VMware vCloud Director: Install, Develop Workflows (V5.1) – 3 Days Configure, Manage (V5.5) – 3 Days This course explores the use of VMware® vCenter™ The student will learn how to deploy and manage the Orchestrator™ for the automation of IT processes, both ongoing operation of VMware® vCloud Director® for physical and virtual. ILT OLL a small private cloud environment. ILT OLL

29 IBM Training

COGNOS (B5255) IBM Cognos BI Administration (IK100) IBM Cognos Financial Statement (V10.2) – 3 days Reporting (FSR) (V6.6) – 2 days (B5258) IBM Cognos Report Studio: This course is designed to teach new administrators The IBM Cognos Financial Statement Reporting Author Professional Reports the fundamental tasks of administering servers and (FSR) 6.6 course is a hands-on instructor-led course Fundamentals (V10.2) – 3 days content in IBM Cognos BI. Through a combination of that provides Administrators with knowledge on how This course is designed for professional report authors lectures and interactive exercises, students will install to build and maintain financial statement reporting to learn report building techniques using relational data and configure the IBM Cognos BI software, implement documents using FSR 6.6. ILT OLL models, and methods of enhancing, customizing, and security, and manage the server components. Students managing professional reports. ILT OLL will also monitor and schedule tasks, create data sources, manage and deploy content, manage report WEBSPHERE (B5259) IBM Cognos Report Studio: content in IBM Cognos Connection. ILT OLL (WA585) WebSphere Application Server Author Professional Reports Advanced V8.5 Administration – 5 Days (V10.2) – 2 days (B5280) IBM Cognos Data Manager: Build In this course, you learn how to install, configure, and Building on topics learned in the Fundamentals course, Data Marts with Enterprise Data (V10.2) maintain IBM WebSphere Application Server V8.5 base, the Advanced course is designed for professional 5 days Network Deployment (ND), and the Liberty profile, report authors to learn advanced report building This course teaches participants how to move, merge, and to deploy enterprise Java applications in a single techniques using mostly relational data models, and consolidate, and transform data from a range of data computer or clustered configuration. ILT OLL ways of enhancing, customizing, and managing sources to build and maintain subject-area data marts. professional reports. ILT OLL In the process, students will create a catalog and add (WA880) WebSphere Application Server connections to data sources and targets.They will also V8.5: Using Intelligent Management (B5281) IBM Cognos Workspace Advanced: deliver fact and dimension data to a data mart through 3 days Author Self-Service Reports (V10.2) the use of builds and the dimensional framework. In In this course students will learn the skills needed to 2 days addition, students will learn how to automate common configure and administer IBM WebSphere Application This course will develop the skills the participants will functionality and handle complex data issues, such as Server V8.5 Intelligent Management features. ILT OLL need to use IBM Cognos Workspace Advanced to ILT OLL create effective reports with relational and dimensional unbalanced hierarchical structures. data. ILT OLL (WA380) IBM Websphere Application (B5252) IBM Cognos Framework Manager: Server V8 Administration on Windows (P8252) IBM Cognos TM1: Design and Design Metadata Models (V10.2) – 5 days 5 Days Develop Models (V10.2) – 5 days This course provides participants with introductory to In this course, students learn how to install, configure, This course will teach modelers how to build a advanced knowledge of metadata modeling concepts, and maintain IBM WebSphere Application Server V8 complete model in TM1 mainly using the Performance and how to model metadata for predictable reporting base and Network Deployment (ND), and to deploy ILT OLL Modeler tool. and analysis results using Framework Manager. enterprise Java applications in a single machine or Participants will learn the full scope of the metadata ILT OLL (B5261) IBM Cognos Report Studio: clustered configuration. Author Reports with Multidimensional modeling process, from initial project creation, to Data (V10.2) – 2 days publishing of metadata to the Web, enabling end users (WM664) IBM WebSphere Message Broker This course allows professional report authors to to easily author reports and analyze data. ILT OLL V8 Application Development I – 5 Days build on their experience with Report Studio by This course provides students an intermediate-level applying dimensional techniques to reports. Through overview of the WebSphere Message Broker product, interactive demos and workshops, students will learn focusing on using WebSphere Message Broker to how to author reports that navigate and manipulate develop, deploy, and support platform-independent dimensional data structures using specific dimensional message flow applications. ILT OLL functions and features available in Report Studio. ILT OLL

30 Introducing IBM Authorized Training at New Horizons New Horizons is now authorized to offer IBM software and systems training. Through a partnership with Arrow ECS Learning Solutions, one of IBM’s select global training providers, New Horizons will now deliver authorized training for the design, installation, maintenance and troubleshooting of IBM technology, hardware, and storage. This partnership allows New Horizons to leverage the award-winning IBM technical training content that is exclusive to IBM’s global training providers. Redeem your IBM Education Packs with New Horizons to empower your employees with the appropriate skills and accreditation needed for your organization to succeed.

(WM674) IBM WebSphere Message Broker (AN120) Power Systems for AIX II: AIX TIVOLI V8 Application Development II – 3 Days Implementation and Administration This course extends students knowledge of the 5 Days (TN024) IBM Tivoli Netcool/OMNIbus 7.4 WebSphere Message Broker product, focusing on Learn to install, customize, and administer the AIX Installation and Configuration using WebSphere Message Broker to develop, deploy, operating system in a POWER (System p) partitioned 2 Days and support platform-independent message flow environment. This course is based on AIX 7.1 running Learn to perform a complete Netcool/OMNIbus Version applications. ILT OLL on a Power7 system managed by HMC version. 7.3 installation.This course includes all the steps ILT OLL required to install the core software components, (WM644) IBM WebSphere Message Broker configure an ObjectServer, install basic probes, and (AN140) IBM AIX Jumpstart for UNIX configure a bi-directional gateway to implement an V8.0, System AdministratioN – 4 Days ObjectServer high-availability configuration. ILT OLL In this course, you learn how to administer WebSphere Professionals – 5 days Message Broker V8 on distributed platforms, such as This course will provide focused training for (TM022) IBM Tivoli Monitoring 6.2.3 Windows and AIX, by using the WebSphere Message experienced UNIX administrators on how to install, Fundamentals – 3 Days Broker administrative interfaces. ILT OLL customize, and administer the AIX operating system Students will learn about the Tivoli Monitoring in a multiuser POWER (System p) partitioned architecture and how to navigate the Tivoli Enterprise ILT OLL (WPL43) Developing WebSites Using IBM environment. The course is based on AIX 7.1. Portal. ILT OLL Web Content Manager 8.0 – 5 Days This course is designed to introduce experienced web (AN150) Power Systems for AIX III: (ts613/TSX13) IBM Tivoli Storage Manager developers to the concepts and skills necessary to Advanced Administration – 5 Days 7.1 Implementation and Administration build a website and authoring system using IBM Web In this course you wil learn advanced AIX system for windows or AIX – 5 Days Content Manager. ILT OLL administrator skills focusing on availability and problem In this course, the student will install the Tivoli Storage determination. ILT OLL Manager 7.1 server, backup-archive client, the Tivoli (WPL53) Developing Applications for IBM Integrated Portal, and Administration Center. Creating WebSphere Portal 8.0 – 5 Days (AN300) IBM Power Systems for and configuring storage pool hierarchies and define policies to manage the flow of data from disk to disk or This course is designed for users who are new AIX - Virtualization I: Implementing tape media will be addressed. TS613 labs on demand to developing applications for IBM WebSphere Virtualization – 5 days on Windows and TSX13 labs on AIX. ILT OLL Portal Server V8.0. It describes the fundamentals This course provides an overview of the PowerVM of designing and creating portlets and how to put edition’s features on POWER6 and POWER7 ILT OLL (TP403) IBM Endpoint Manager 9 the new features to use including managed pages. processor-based systems. ILT OLL Platform Fundamentals – 3 days (AN310) IBM Power Systems for AIX - This course will present basic and intermediate level knowledge to help users in administrator and (WPL83) Installation and Administration Virtualization II: Advanced PowerVM and Performance – 5 Days operator roles of the product to develop the foundation of IBM WebSphere Portal 8.0 on knowledge they need to successfully leverage this In this course you will learn how to implement Windows – 5 Days product in their managed environments. ILT OLL advanced IBM PowerVM features, such as Active This instructor-led course is designed for system administrators who want to acquire or update their Memory Sharing, Active Memory Expansion, shared (TS622/TSX22) IBM Tivoli Storage WebSphere Portal administration skills. Through dedicated processors, multiple shared processor Manager 6.3 Advanced Admin Tuning and ILT OLL hands-on application of installing, configuring and pools, and Live Partition Mobility. Troubleshooting – 5 Days managing WebSphere Portal, system administrators Students learn how to control and tune the Tivoli will learn basic through advanced concepts of (AN61) PowerHA 7 Planning, Storage Manager environment and what steps to take WebSphere Portal administration management. Implementing, Customization & when troubleshooting. Students will explore the DB2 ILT OLL Administration – 5 Days database management methods and options, using This course is designed to prepare students to install the disaster recovery plan file, and using SQL scripts. and configure a highly available cluster using PowerHA In addition, the exercises involve multiple servers to SystemMirror. ILT OLL simulate an enterprise environment. ILT OLL power systems (NGT11G) IBM PureFlex System Fundamentals – 3 days industry solutions This fundamentals class covers IBM PureSystems, (6T530) IBM Sterling Gentran:Server IBM PureFlex System, and the new IBM Flex System for Microsoft Windows Mapping and Enterprise Chassis along with the IBM X-Architecture Translation – 4 Days Instructor-Led Training and IBM Power Systems compute nodes, systems This course introduces you to Sterling Gentran:Server ILT management, networking, and IBM Flex System for Windows and Electronic Data Interchange (EDI) V7000. ILT OLL mapping. You will build and execute maps, set OnLine Live - Virtual ILT up trading partner profiles, run processes, and OLL (AN100) AIX Basics – 4 Days troubleshoot problems. ILT OLL LThis course enables you to perform everyday tasks using the AIX operating system. Learn to perform (6T710G) IBM Sterling Connect:Direct for ML Mentored Learning everyday tasks using the AIX operating system. Microsoft Windows Fundamentals ILT OLL 3 days Students will install and configure Sterling (ES10G) Fundamental System Skills in Connect:Direct, apply the Sterling Connect:Direct z/OS – 5 days Process Language, issue commands, integrate This course is designed to teach you the fundamental applications, and troubleshoot problems. ILT OLL practical skills to navigate and work in a z/OS environment. ILT OLL

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31 IBM Training

(TS623) IBM Tivoli Storage Manager (CL711) IBM DB2 Stored Procedures (TSNV1) IBM SAN Volume Controller (SVC) 7.1 Advanced Admin, Tuning, Programming Workshop – 2 days Planning and Implementation Workshop Troubleshooting – 5 days This course is designed to provide the database 2 days In this course, students with a fundamental knowledge application designer with knowledge to recognize This course will focus on planning and implementation of IBM Tivoli Storage Manager will learn how to control when a stored procedure is the correct solution for an tasks associated with integrating the SVC into the and tune the Tivoli Storage Manager environment and application. The development of stored procedures is storage area network. ILT OLL what steps to take when troubleshooting. ILT OLL taught using the SQL Procedural Language. ILT OLL

(TN034) IBM Tivoli Netcool/OMNIbus 7.4 (RT273) Test Management with IBM Administration and Maintenance (CL484) IBM DB2 10.1 for Linux, UNIX, and Rational Quality Manager V4.0 – 2 days 4 Days Windows Quickstart for Experienced This course introduces test managers to the basics This course covers advanced administration Relational DBAs – 4 days of using IBM Rational Quality Manager to manage configurations such as: Advanced migration topics, This course teaches you to perform basic and a test effort within a software development project. TEC migration considerations, product integrations, advanced database administrative tasks using DB2 The course teaches how to set up a test project, virtualization support, advanced SQL and query 10.1 for Linux, UNIX, and Windows. These tasks plan the test effort, develop test artifacts, align with optimization. It also addresses advanced ObjectServer include creating and populating databases and requirements and development, manage the test team’s and Webb GUI configurations, new probe and gateway implementing a logical design to support recovery work, monitor progress, submit and track defects, and remote installation and configurations, multi-tiered requirements. ILT OLL report test results and status. ILT OLL architecture, advanced security configurations, new user authentication configurations, best practices and problem resolution. ILT OLL (CL2X3) IBM DB2 10 for LUW: Basic (RR353) Essentials of IBM Rational Administration for Linux and Windows Requirements Composer, V4.0 – 2 days (TV355) IBM Tivoli Monitoring 6.3 for 4 days This course teaches analysts and engineers how to Implementers – 3 days This course teaches you to perform basic database define, elaborate, organize, and manage textual and With IBM Tivoli Monitoring, you can manage your administrative tasks using DB2 10.1 for Linux, UNIX, graphical requirements and requirements-related systems graphically, dynamically, and flexibly. A and Windows. These tasks include creating and information in IBM Rational Requirements Composer. browser-enabled interface helps transform systems populating databases and implementing a logical It also teaches how to plan, create, configure and management data into information you need to keep design to support recovery requirements. The manage Rational Requirements Composer projects. systems available. In this course, you learn how to access strategies selected by the DB2 Optimizer will ILT OLL ILT OLL implement IBM Tivoli Monitoring version 6.3. be examined using the DB2 Explain tools. Various

diagnostic methods will be presented including (SNV1) IBM SAN Volume Controller (SVC) (TM062) IBM Tivoli Monitoring 6.2.3 using the db2diag.log file messages to direct your Planning and Implementation Workshop Advanced Administration – 2 days investigation of problems as well as using the db2pd 4 days In this course, you will learn about creating queries, commands. ILT OLL This course will focus on planning and implementation links, situations (enterprise and private), autonomous

agents, policies, agentless monitoring, and event tasks associated with integrating the SVC into the ILT OLL integration with Netcool®/OMNIbus and Tivoli storage area network. Enterprise Console®. ILT OLL infosphere

(Tr571) ibm maximo asset management 7.5 (KM202) IBM InfoSphere DataStage storage fundamentals – 4 days Essentials V9.1 – 4 days This course introduces the Fundamental concepts and This course is for project administrators and ETL (SS29) IBM System Storage TS7650 set up considerations of the various business areas developers responsible for data extractions and ProtecTIER – 2 days supported by Maximo. ILT OLL transformations using DataStage as an introduction to This course is intended to provide the basic skills DataStage 9.1. ILT OLL necessary to configure, deploy, and operate an IBM db2 TS7650 system including replication, within a typical (KM402) IBM InfoSphere Advanced enterprise backup environment. ILT OLL (CL492) IBM DB2 9 for LUW Advanced DataStage - Parallel Framework V9.1 Database Recovery – 4 days 3 days (SSE1) Storwize V7000 Implementation Workshop– 4 days Gain a deeper understanding of the advanced recovery This course is designed to introduce advanced parallel This course is designed to leverage SAN storage job development techniques in DataStage V9.1. In features of DB2 9 for Linux, UNIX, and Windows connectivity by integrating a layer of intelligence - the database environments with single and multiple this course you will develop a deeper understanding IBM Storwize V7000 - to facilitate storage application partition databases. Get practical experience in the of the DataStage architecture, including a deeper data access independence from storage management planning and utilization of a wide variety of DB2 understanding of the DataStage development and functions and requirements. ILT OLL recovery facilities in a series of database recovery runtime environments. This will enable you to design scenarios you complete during lab exercises using DB2 parallel jobs that are robust, less subject to errors, Enterprise 9.7 for Linux. ILT OLL reusable, and optimized for better performance. business analytics ILT OLL (CL413) IBM DB2 for Linux, UNIX, and (0G522) Data Management and Windows Performance Tuning and rational Manipulation with IBM SPSS Statistics Monitoring Workshop – 4 days (V21) – 2 days Learn how to tune for optimum performance the (RS727) Configuring Projects in IBM In this course, students will gain an understanding IBM DB2 10 for Linux, UNIX, and Windows relational Rational Team Concert V4.0.1 – 3 days of the various options for controlling the IBM SPSS database management system and associated This course targets project administrators and team Statistics operating environment and how to use basic syntax to perform data transformations efficiently. applications written for this environment. ILT OLL leads. You will learn how to configure Rational Team ILT OLL Concert project areas and processes so that the core IBM practices for agile development and change and (CE121) IBM DB2 SQL Workshop – 2 days release management can be effectively adopted by the (0A005) Introduction to IBM SPSS This course provides an introduction to the SQL project team. ILT OLL Modeler and Data Mining (V16) – 2 days language. This course is appropriate for customers This course will provide an overview of data mining and working in all DB2 environments, that is, z/OS, VM/ (QN164) IBM Rational DOORS Foundation, the fundamentals of using IBM SPSS Modeler. The VSE, iSeries, Linux, UNIX, and Windows. It is also V9.4 – 1 day course structure follows the stages of a typical data appropriate for customers working in an Informix This course is for new Rational DOORS users. It mining project, from reading data, to data exploration, environment. ILT OLL introduces basic Rational DOORS concepts and data transformation, modeling, and effective interpretation of results. ILT OLL functionality. ILT OLL

32 security (BQ121) IBM Security QRadar SIEM 7.2 Administration and Configurations (BQ101) IBM Security QRadar SIEM 7.2 3 days Foundations – 2 days In this course, you learn how to configure and In this course, you learn to navigate the user interface administer QRadar SIEM, create Universal DSMs and and how to investigate offenses. You search and Log Source Extensions, and create event, flow and analyze the information from which QRadar SIEM anomaly rules. ILT OLL concluded a suspicious activity. ILT OLL

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Online LIVE utilizes cutting-edge technology to provide remote, live instructor-led training from the convenience of your home or workplace. What is Online LIVE (OLL)? New Horizons’ Online LIVE (OLL) training model allows students to experience LIVE instruction from expert trainers, access LIVE hands-on labs and use authorized vendor curriculum, all from a remote location. The objective of OLL is to provide a rich, virtual classroom that simulates a traditional in-class environment by enabling students to easily interact with instructors and their peers via a remote network. ILT Instructor-Led Training All OLL courses follow the same framework as our traditional instructor-led training programs, using lectures, demos and exercises through a virtual platform to impart knowledge OLLand OnskillsLine Live - Virtual ILT to students.

ML Mentored Learning Key Benefits of Online LIVE: Learn from the convenience of your work, home or nearest New Horizons training center No need to travel to attend in-class training (reduced travel costs and time out of the office) Gain remote access to high quality LIVE, instructor-led training from industry certified trainers Connect virtual teams for collaborative group learning www.newhorizons.com

1 34 In today’s competitive IT marketplace being average isn’t enough. New Horizons is proud to offer Authorized VMWare Training. Demand for outstanding VMware practitioners is growing at all levels, and evolving with the industry requires continuous professional development. We can help you achieve your VMware goals.

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35 Technical Training

CompTIA CompTIA Mobile App Security+ - Android CHD-100 Help Desk Support for Citrix Edition – 3 days XenDesktop 5.6 and XenApp 6.5 – 3 Days CompTIA A+ Certification – 5 days In this course, you will learn why it’s critical to build This course introduces help desk and tier 1/tier 2 support professionals to concepts and troubleshooting In this course, you will acquire the essential skills security into your Android apps, how to improve programming processes to promote security, & how to strategies for XenApp and XenDesktop environments. and information you will need to install, upgrade, ILT OLL repair, configure, troubleshoot, optimize, and perform provide countermeasures for the numerous threats to preventative maintenance of basic personal computer which a ‘Droid app and its users are exposed. ILT OLL CVA-500-2I Architecting a Citrix hardware and operating systems. ILT OLL ML Virtualization Solution – 5 Days CompTIA Mobile App Security+ - iOS This course will provide students with the key CompTIA Network+ Certification – 5 days Edition – 3 days considerations for managing the project, assessing The student will describe the major networking In this course, you will learn why it is critical to build environment readiness and risks and designing the technologies, systems, skills, and tools in use in security into your iOS apps, how to improve your appropriate solution according to Citrix best practices. modern networks. Taking this course will help the programming processes to promote security, & how to ILT OLL student prepare for the N10-005 exam and certification. provide countermeasures for the numerous threats to ILT OLL ML which an iOS app and its users are exposed. ILT OLL (CVE-401) Engineering a Citrix Virtualization Solution – 5 Days CompTIA Security+ Certification – 5 days CompTIA Storage+ Certification – 5 days This course teaches Citrix engineers how to plan In this course, students will implement, monitor, and Students will gain knowledge of storage concepts, for and perform the tasks necessary to successfully troubleshoot infrastructure, application, information, components, and the ability to work on a storage integrate the component technologies that make up a and operational security. Students will prepare for the networking environment. ILT OLL Citrix virtualization solution in a Windows Server 2008 CompTIA Security+ certification examination (SY0-401). environment. ILT OLL CompTIA Social Media Security ILT OLL ML Professional (SMSP) – 3 Days (CNS-203-2I) Basic Administration for In this course students will also be prepared to Citrix XenApp 9.3 – 5 Days CompTIA Mobility+ – 5 days help guide and develop organization’s social media Learners gain an understanding of NetScaler features This course builds on your existing knowledge and personnel security policy. ILT OLL experience to provide you with critical concepts related such as load balancing, SSL offload, classic and to over-the-air technologies, wireless networking, and advanced expressions, rate limiting and AppExpert mobile devices. ILT OLL templates. Learners are guided through administrator Citrix tasks preparing them to manage Citrix NetScaler 9. CompTIA Linux+ Certification – 5 Days CCB-200 Implementing WAN Optimization ILT OLL Students will acquire the skills needed to install with Citrix CloudBridge 7 – 3 Days and support one or more distributions of the Linux The objective of this course is to provide the (CXA-206-1) Citrix XenApp 6.5 operating system and learn information and skills that foundational concepts and skills necessary to Administration – 5 Days will be helpful as you prepare for CompTIA® Linux+™ implement, configure, secure, and monitor a Citrix Students will learn to install and configure Citrix XenApp Powered by LPI exams. ILT OLL CloudBridge system in a WAN environment, providing 6.5 for Windows Server 2008 R2, Citrix Receiver and application and data access to users. ILT OLL plug-ins, and administrative consoles and tools to CompTIA Advanced Security Practitioner configure resources, policies, server and farm settings, (CASP) – 5 days CCP-300 Implementing Citrix printers, virtualized applications. ILT OLL In this course, students will examine advanced security CloudPlatform 4.3 Powered by Apache concepts, principles, and implementations that pertain CloudStack – 3 Days This course is designed specifically for learners who ILT OLL to enterprise level security. have limited or no previous CloudPlatform experience. In order to successfully complete this course, learners will have access to hands-on exercises within a virtual lab environment. ILT OLL

36 New Horizons is proud to offer IT professionals the most comprehensive learning experience. Through our partnerships with industry leaders such as CompTIA, Red Hat, Linux, Novell, Citrix, EC-Council, Business Objects and Axelos, we deliver training on the IT products and practices that drive business success.

(CXA-207) Citrix XenApp 7.5 Skills Update (CXS-203-1) Citrix XenServer 6.0 Red Hat RHCE Rapid Track Course 2 Days Administration – 5 Days (RH299) – 4 Days Students will learn how to configure a XenApp Students will learn to effectively install, configure, This course is designed for senior Linux system 7.5 environment that includes the following Citrix administer, and troubleshoot XenServer 6.0. Students administrators who want to validate their competencies components: Delivery Controller, Director, Studio, will also learn how to configure a Provisioning by earning the RHCSA and RHCE credentials. Also available with RHCSA and RHCE Exams (Course MCS, NetScaler, Provisioning Services, and Receiver. Services 6.0 host, and create and manage vDisks in a RH300). ILT OLL ILT OLL XenServer environment. ILT OLL Red Hat Command Line System (CXA-301-1) Citrix XenApp 6.5 Advanced Administration (RH190) – 3 Days Administration – 5 Days Programming Fundamentals Red Hat Command Line Skills (RH190) is designed This course provides learners with the skills necessary for IT professionals who are new to Linux and UNIX to monitor, maintain, optimize and troubleshoot Citrix (10958) Programming Fundamentals of administration and require core administration skills Web Applications – 5 DayS using the command line only. Graphical user interface XenApp 6.5 environments running on Windows Server (GUI) administration tools will not be addressed. 2008 R2 software. ILT OLL Students will learn basic web development, including ILT OLL CSS, plug-ins, scripting, basic data access, how to Red Hat Linux Troubleshooting (RH242) (CXD-202-1) Citrix XenDesktop 5 use Windows Azure for application hosting, and how 4 Days to move beyond WebMatrix 2 into Visual Studio. Administration – 5 Days System administrators will learn techniques for Students will learn how to select a desktop delivery ILT OLL troubleshooting a Linux system and how to use the model for each user group based on their needs, troubleshooting tools available on Red Hat Enterprise build proof-of-concept and production XenDesktop Operational Support and Analysis Linux. ILT OLL environments, assign virtual desktops to users and 5 Days customize the user experience through policies. The ITIL® OSA (Operational Support & Analysis) System Administration of Red Hat Linux 5 ILT OLL course is part of the ITIL® Intermediate Capability 5 Days In this course, students will install, configure, maintain, certification stream. The course prepares candidates (CXD-202-2) Citrix XenDesktop 5.5 and troubleshoot Linux systems. They will also explore to take the ITIL® Operational Support & Analysis. the client-server architecture and acquire basic Administration – 5 Days ILT OLL Students will learn how to select a desktop delivery networking skills. ILT OLL model for each user group based on their needs; build proof-of-concept and production XenDesktop Red Hat Enterprise Storage environments; assign virtual desktops to users; and red hat Management (RH436) – 4 DayS customize the user experience through policies. This hands-on Red Hat® Enterprise Clustering ILT OLL and Storage Management course teaches storage Red Hat Enterprise Storage management, the Red Hat High Availability Add-On, Management (RH436) – 4 DayS (CXD-203) Managing Citrix XenDesktop 7.5 and the shared storage technology delivered by Red This hands-on Red Hat® Enterprise Clustering Hat Global File System 2 (GFS2) and Red Hat Storage Solutions – 5 Days and Storage Management course teaches storage Server. ILT OLL This course provides students with the skills required management, the Red Hat High Availability Add-On, to effectively support a Citrix application and desktop and the shared storage technology delivered by Red virtualization solution in a Windows Server 2012 R2 Hat Global File System 2 (GFS2) and Red Hat Storage environment. ILT OLL Server. ILT OLL Linux CompTIA Linux+ Certification – 5 Days (CXD-300) Deploying App and Desktop Red Hat Enterprise Deployment, Virtualization and Systems Students will acquire the skills needed to install Solutions with Citrix XenApp and Management (RH401) – 4 DayS and support one or more distributions of the Linux XenDesktop 7.5 – 5 Days Experienced system administrators will learn how to operating system and learn information and skills that This course provides students with the skills required implement and manage Red Hat Enterprise Linux® will be helpful as you prepare for CompTIA® Linux+™ to successfully deploy a complete Citrix hosted deployments efficiently and effectively, in ways Powered by LPI exams. ILT OLL ML application and desktop virtualization solution in a that make their systems manageable by a team of Windows Server 2012 R2 environment. ILT OLL administrators. ILT OLL (CXD-400) Designing Citrix XenDesktop 7 Essentials of Red Hat Linux 5 – 5 Days Solutions – 5 Days In this course, students explore the shell environment, use and manage the Linux file system, and familiarize Students will learn to successfully assess and design a yourself with the basic aspects of Linux system XenDesktop 7 app and desktop solution based on the administration. ILT OLL top key projects and architectures that a majority of ILT Instructor-Led Training Citrix customers implement, across different industries Networking and Security and use cases. ILT OLL Administration of Red Hat Linux 5 – 4 Days OLL OnLine Live - Virtual ILT In this course, students will implement system security CXM-302 Designing, Deploying, and and user authentication between hosts. Students will Managing Enterprise Mobility implement advanced system and network services Mentored Learning Solutions with Citrix XenMobile – 5 along with security policies to ensure efficient network ML Days administration. ILT OLL This course includes all the components required to design a XenMobile solution, install a standard Red Hat System Administration III (RH254) deployment, troubleshoot common process mistakes 4 Days ILT OLL This course is designed for experienced Linux and perform maintenance tasks. administrators who require networking and security administration skills. Also available with RHCE exam (Course RH255). ILT OLL

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37 Technical Training

JAVA ISC² Cisco

Introduction to Programming Using THE OFFICIAL (ISC²)® CISSP® CBK® REVIEW IMPLEMENTING CISCO IOS NETWORK Java SE 7 – 1 Day SEMINAR – 5 DAYS SECURITY (IINS) 2.0 – 5 DAYS Students will learn the basic concepts of programming This course provides a comprehensive discussion IINS focuses on the design, implementation, and ILT OLL using Java as the tool for learning. of the ten core subject areas fundamental to the monitoring of a comprehensive security policy, using understanding of security for CIOs, managers, and Cisco IOS security features and technologies as examples. The course covers security controls of Cisco Java Fundamentals (Java SE 7) – 5 Days engineers. This course covers the ten domains that are Students will create basic applications using the Java IOS devices as well as a functional introduction to the required knowledge for the CISSP® certification exam. SE 7 programming language and describe object- Cisco Adaptive Security Appliance (ASA). ILT OLL ILT OLL ML oriented concepts, Unified Modeling Language (UML) representation of object-oriented programming (OOP) IMPLEMENTING CISCO EDGE NETWORK concepts, and Java platforms and technologies. SECURITY SOLUTIONS (SENSS) – 5 DAYS ILT OLL Comptia Gain hands-on experience with configuring various perimeter security solutions for mitigating outside Java Programming (Java SE 7) – 5 Days CompTIA Security+ Certification (2014 Objectives) – 5 Days threats and securing network zones. Students will learn Students will work with advanced features of Java. how to reduce the risk to their IT infrastructures and ILT OLL The CompTIA® Security+® (2014 Objectives) course is designed to help students prepare for the SY0-401 applications using Cisco Switches, Cisco ASA, and exam. Students will implement and monitor security Router security appliance feature and provide detailed Ajax Training using JSP – 3 Days operations support for these products. ILT OLL Students learn to make calls to the server with on networks, applications, and operating systems, and respond to security breaches ILT OLL ML JavaScript and to manipulate XML content returned IMPLEMENTING CISCO THREAT CONTROL from the server. ILT OLL COMPTIA CASP – 5 DAYS SOLUTIONS (SITCS) – 5 DAYS JavaScript Advanced Programming and In this course, students will examine advanced security This course is designed to prepare security engineers AJAX – 2 DayS concepts, principles, and implementations that pertain with the knowledge and hands-on experience so In this course, students will use the advanced to enterprise level security. ILT OLL that they can deploy Cisco’s Next Generation Firewall techniques in JavaScript programming and Ajax to (NGFW), provide operational support for Intrusion make your web pages highly functional. ILT COMPTIA MOBILE APP SECURITY+ (ANDROID) Prevention Systems as well as Web Security, Email 3 DAYS Security and Cloud Web Security. ILT OLL In this course, you will learn why it’s critical to build Information Security security into your Android apps, how to improve IMPLEMENTING CISCO SECURE ACCESS programming processes to promote security, & how to SOLUTIONS (SISAS) – 5 DAYS EC-Council provide countermeasures for the numerous threats to Security engineers will learn the knowledge and gain which a ‘Droid app and its users are exposed. ILT OLL hands-on experience so that they can deploy Cisco’s CERTIFIED ETHICAL HACKER (CEH) – 5 DAYS Identity Services Engine and 802.1X secure network This class will immerse the student into an interactive COMPTIA MOBILE APP SECURITY+ (IOS) access. Students will gain hands- on experience with environment where they will be shown how to scan, 3 DAYS configuring various advance Cisco security solutions In this course, you will learn why it is critical to build test, hack and secure their own systems. Students then for mitigating outside threats and securing devices security into your iOS apps, how to improve your learn how intruders escalate privileges and what steps connecting to the network. ILT OLL programming processes to promote security, & how to can be taken to secure a system. ILT OLL ML provide countermeasures for the numerous threats to IMPLEMENTING CISCO SECURE MOBILITY which an iOS app and its users are exposed. ILT OLL COMPUTER HACKING FORENSICS SOLUTIONS (SIMOS) – 5 DAYS INVESTIGATOR (CHFI) – 5 DAYS SOCIAL MEDIA SECURITY PROFESSIONAL SThis course prepares network security engineers with This course will provide participants the necessary skills 3 DAYS the knowledge and skills they need to protect data to identify an intruder’s footprints and to properly gather In this course students will also be prepared to traversing a public or shared infrastructure such as the the necessary evidence to prosecute in the court of help guide and develop organization’s social media Internet by implementing and maintaining Cisco VPN law. ILT OLL personnel security policy. ILT OLL solutions. Students of this course will gain hands-on experience with configuring and troubleshooting remote CERTIFIED SECURE PROGRAMMER (ESCP) Certified Information System Security access and site-to-site VPN solutions, using Cisco ASA 5 DAYS Professional (CISSP) – 5 Days adaptive security appliances and Cisco IOS routers. EC Council Certified Secure Programmer (ESCP) In this course, students will analyze a wide range ILT OLL teaches developers how to identify security flaws and of information systems security subjects that implement security countermeasures throughout the are organized into 10 domains for CISSP exam IMPLEMENTING ADVANCED CISCO ASA software development life cycle to improve the overall certification. ILT OLL ML SECURITY (SASAA) – 5 DAYS quality of products and applications. ILT OLL This course is targeted towards network security Certified Information Systems Auditor engineers who require in depth knowledge of the CERTIFIED SECURITY ANALYST – 5 DAYS (CISA) – 5 Days advanced features of Cisco ASA Security products, EC Council Certified Security Analyst, ECSA an In this course, students will evaluate organizational including features of Cisco ASA 5500-X Series Next- advanced ethical hacking training certification that policies, procedures, and processes to ensure that an Generation Firewalls, ASASM, and ASA 1000V Cloud complements the Certified Ethical Hacker, CEH organizations information systems align with its overall Firewall, and install and set up the Cisco IPS and Cisco ILT OLL ML certification by exploring the analytical phase of ethical business goals and objectives. ASA CX software modules, Implement Cisco ASA hacking. While the Certified Ethical Hacker certification Identity Firewall policies by using Cisco CDA and Cisco exposes the learner to hacking tools and technologies, Certified Software Quality Engineer ASA, Implement Cisco ASA CX policies, and Implement the Certified Security Analyst course takes it a step (CSQE) – 5 Days Cisco ASA and Cisco Cloud Web Security integration. This course teaches to ASQ’s objectives to certify further by exploring how to analyze the outcome from ILT OLL understanding of software quality development and these tools and technologies. ILT OLL implementation, software inspection, testing, verification IMPLEMENTING AND CONFIGURING CISCO and validation. ILT OLL CERTIFIED SECURE COMPUTER USER (SCU) IDENTITY SERVICES ENGINE FOR WIRELESS ENGINEERS (SISE) – 3 DAYS 2 DAYS Security Awareness Concepts and EC Council CSCU training program immerses students Practices – 1 Day This course discusses the Cisco Identity Services Engine (ISE) version 1.1.1, including authentication, into an interactive environment where they will acquire Students will learn to identify and apply security authorization, and accounting (AAA), posture, profiling, fundamental understanding of various computer and techniques. ILT OLL network security threats such as identity theft, credit device on-boarding, and guest management, into a card fraud, online banking phishing scams, virus and single context-aware identity-based platform. ILT OLL backdoors, emails hoaxes, sex offenders lurking online, loss of confidential information, hacking attacks and social engineering. ILT OLL

38 Microsoft ITIL INTERMEDIATE SERVICE DESIGN 4 DAYS Prince2 (20410) INSTALLING AND CONFIGURING The student will learn the SD (Service Design) part of the PRINCE2® FOUNDATION – 3 DAYS WINDOWS SERVER 2012 – 5 DAYS ITIL® v3 Intermediate Lifecycle certification stream. The The course covers PRINCE2™ methodology including Students will learn to implement a core Windows course prepares candidates to take the ITIL® v3 Service the seven processes, seven themes and seven Server 2012 Infrastructure in an existing enterprise Design Intermediate exam as well as proving valuable principles central to running a project using the environment. ILT OLL ML workplace knowledge. ILT OLL PRINCE2™ method. This course measures whether a student would be able to act as an informed member (10775) ADMINISTERING MICROSOFT SQL ITIL INTERMEDIATE SERVICE OPERATION of a project management team using the PRINCE2™ SERVER 2012 DATABASES – 5 DAYS 4 DAYS method within a project environment supporting Students will gain the knowledge and skills to maintain SO (Service Operation) course is part of the ITIL® PRINCE2™. ILT a Microsoft SQL Server 2012 database. The course v3 Intermediate Lifecycle certification stream. The focuses on teaching individuals how to use SQL Server course prepares students to take the ITIL® v3 Service PRINCE2® PRACTITIONER – 3 DAYS 2012 product features and tools related to maintaining a Operation Intermediate exam as well as proving valuable The course covers PRINCE2™ methodology including database. ILT OLL ML workplace knowledge. ILT OLL the seven processes, seven themes and seven principles central to running a project using the ITIL INTERMEDIATE RELEASE CONTROL & PRINCE2™ method. This course course lays a firm ISACA VALIDATION – 5 DAYS grounding for the student to apply the PRINCE2™ The student will learn the RCV (Release, Control & method to managing projects in the work place. ILT CERTIFIED INFORMATION SYSTEMS AUDITOR Validation) part of the ITIL® v3 Intermediate Capability (CISA) – 5 DAYS certification stream. The course prepares candidates In this course students will perform evaluations of to take the ITIL® v3 Release, Control & Validation IAITAM organizational policies, procedures, and processes Intermediate exam. ILT OLL to ensure that an organization’s information systems IAITAM ITAM FOUNDATIONS – 2 DAYS This course is designed to impart an extensive align with overall business goals and objectives. INTERMEDIATE SERVICE OFFERINGS AND overview of IT Asset Management (ITAM) best ILT OLL ML AGREEMENTS – 5 DAYS The Service Offerings & Agreements course is part of practices and processes as well as ways to embrace the ITIL® v3 Intermediate Capability certification stream. multiple organizational frameworks such as ITAM & IT CERTIFIED INFORMATION SECURITY Service Management (ITSM). ILT OLL MANAGER® (CISM) – 5 DAYS The course prepares candidates to take the ITIL® v3 In this course, students will establish processes to Service Offerings & Agreements Intermediate exam. ILT OLL CERTIFIED HARDWARE ASSET MANAGEMENT ensure that information security measures align with PROFESSIONAL - (CHAMP) – 2 DAYS established business needs. ILT OLL ML OPERATIONAL SUPPORT AND ANALYSIS Designed to address the numerous issues plaguing 5 DAYS professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional The ITIL® OSA (Operational Support & Analysis) IT Service Management (“CHAMP”) Course follows the lifecycle of IT hardware course is part of the ITIL® Intermediate Capability assets beyond the scope of the cradle to grave ITIL certification stream. The course prepares candidates analogy and discusses the business practices that can to take the ITIL® Operational Support & Analysis best be used to manage those assets efficiently and ITIL® FOUNDATION – 3 DAYS Intermediate exam. Students will learn the concept of cost-effectively. Emphasis is placed on identifying the ITIL Foundation certification training program introduces Service Management as a Practice, Event, Incident, policies that enhance lifecycle management. ILT OLL the student to the fundamentals of IT Service Access and Problem management as well as planning, Management (ITSM) based on ITIL® 2011 Edition. implementation and Request fulfilment. ILT OLL CERTIFIED MOBILE ASSET MANAGEMENT This course covers the latest version of core ITIL (CMAM) – 2 DAYS best practices presented from a lifecycle perspective. PLANNING, PROTECTION AND OPTIMIZATION This course is aligned with the IAITAM Best Practices ILT OLL ML 5 DAYS Library (“IBPL”). The IAITAM Certified Mobile Asset TPPO (Planning, Protection & Optimization) course is Management (“CMAM”) course prepares the individual ITIL® 2011 INTERMEDIATE: SERVICE part of the ITIL® Intermediate Capability certification and organizations responsible for the complex task of TRANSITION – 4 DAYS stream. The course prepares candidates to take the managing mobile devices. ILT OLL The ITIL® ST (Service Transition) course is part of the ITIL® Planning, Protection & Optimization Intermediate ITIL® Intermediate Lifecycle certification stream. The exam. Topics include Availability, Capacity, IT Service course prepares candidates to take the ITIL® Service Continuity, Security and Demand Management. ILT OLL Transition Intermediate exam as students will learn the principles and core elements along with the activities EXPERT MANAGING ACROSS THE LIFECYCLE and technology & implementation considerations within 4 DAYS the Service Transition stage of the Service Lifecycle. This course offers candidates the ability to achieve the ILT OLL ITIL Expert certification upon passing the ITIL Managing Across the Lifecycle exam as well as providing valuable ITIL INTERMEDIATE SERVICE STRATEGY knowledge that can be implemented in the workplace. ILT OLL 4 DAYS ILT Instructor-Led Training Students will learn the SS (Service Strategy) part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service OLL OnLine Live - Virtual ILT Strategy Intermediate exam. ILT OLL

ITIL INTERMEDIATE CONTINUAL SERVICE ML Mentored Learning IMPROVEMENT – 4 DAYS CSI (Continual Service Improvement) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares students to take the ITIL® v3 Continual Service Improvement Intermediate exam. ILT OLL

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39 Technical Training

CERTIFIED IT ASSET DISPOSAL – (CITAD) 2 days The IAITAM Certified IT Asset Disposal (“CITAD”) course prepares individuals to manage the IT asset disposal process within an organization. Best practices in IT Asset Disposition (“ITAD”) are broken down from policy management, data security to chain of custody transitioning. Attendees will take away the knowledge of how to avoid risk of data loss and public exposure that surround a breakdown in ITAD process management. ITAD processes can be a profit center and area of risk mitigation for those organizations that embrace the CITAD. ILT OLL

Six Sigma SIX SIGMA GREEN BELT – 1 DAY Students will implement Six Sigma as a Green Belt. ILT

LEAN SIX SIGMA MASTER BLACK BELT – 5 Days The Lean Six Sigma Master Black Belt program allows students to complete certification requirements faster than traditional Lean Six Sigma training programs. This course combines Six Sigma Methodology and Lean Thinking. ILT OLL

cobit 5 Introduction to COBIT 5 – 1 Day This course will provide existing practitioners and potential new COBIT® users’ excellent insight into the Private Group new framework and explain the differences between COBIT®4.1 and COBIT®5. ILT OLL COBIT 5 Foundation – 3 Days This course provides an overview the main concepts of IT Governance according to COBIT 5, ISACA ’s latest Classes governance framework, and how they can be applied. ILT OLL New Horizons offers private group classes that provide flexible, customizable training solutions to fit your organization’s unique LEAN IT needs. Private training allows organizations to train an entire team LEAN IT FOUNDATION – 2 DAYS Lean IT is applied to transform your IT organization or department with one unified learning experience, ensuring that to a customer-focused, efficient and transparent IT organization that can deliver sustainable results to the everyone obtains the same knowledge and skills. Courses can be business. The Lean IT Foundation training covers all delivered “off the shelf”, slightly modified or completely customized elements to introduce you to Lean IT. ILT OLL to meet your organizations learning initiatives. Private training can be delivered in any of our 300 training centers worldwide, on-site at your AGILE offices, or at a location of your choice. AGILE ESSENTIALS – 1 DAY In this course students will identify the key features of the agile software development model and the benefits New Horizons private group classes provide: of implementing this model to develop a software product. ILT OLL • Customized solutions to fit your training objectives • Flexible scheduling to minimize downtime and maintain productivity • Unified learning experience for all employees • Real-world, objective-specific skills to ensure your project's success • Reduced training costs Contact your Account Executive to learn more about our private group class options.

40 A security breach can cost a business more than money. Their reputation and hard-earned competitive edge can also suffer irreparable damage. The best line of defense lies with security professionals who are well trained to respond quickly and effectively to attacks.

New Horizons provides a complete suite of security training and certifications that can turn you into the security professional businesses are desperately looking for. In the most recent Cisco Security Report, the following facts were presented:

• More than a million security professional jobs will not be filled across the globe due to lack of required skills

• CISOs are struggling to hire people because of this skill gap

• Security professionals with data analytic skills are in great demand

• Cybersecurity risks are not going away, especially as enterprisesInstructor- Led Training become more digitized ILT

OLL OnLine Live - Virtual ILT

ML Mentored Learning

Let New Horizons help you secure your future. www.newhorizons.com

41 Applications Training

The Microsoft Office Specialist certification is the credential required by academia and business, recognized globally as the premier credential chosen by individuals seeking to validate their knowledge, skills and abilities relating to the Microsoft Office systems. In academia, MOS promotes success in the classroom for students and instructors, and prepares students for an increasingly competitive workforce for business. MOS maximizes office productivity and efficiency for the organization and increases job satisfaction and heightens career achievement among employees. In workforce development, MOS prepares and places job candidates, ensuring they possess the skills employers require.

Microsoft Office Access 2010 - Part 3 – 1 Day Excel 2010 - Part 2 – 1 Day In this course students will exchange data with This course builds upon the foundational Microsoft® Access 2013 - Part 1 – 2 Days other applications, automate business processes by Office Excel® 2010 knowledge and skills you’ve In this course, students will learn how to use Access using VBA code, and secure and share databases. already acquired, and sets you on the road to creating 2013 to manage data, including creating a new ILT OLL ML advanced workbooks and worksheets that will deepen database; constructing tables; designing forms and your firm’s business intelligence. ILT OLL ML reports; and creating queries to join, filter, and sort Excel 2013 - Part 1 – 1 Day data. ILT OLL ML In this course, students will use Microsoft® Office Excel 2010 - Part 3 – 1 Day Excel® 2013 to create spreadsheets and workbooks The students will learn about some of the more Access 2013 - Part 2 – 2 Days that you can use to store, manipulate, and share your advanced features of Excel including automating In this course, students learn advanced Access data. ILT OLL ML common tasks, auditing workbooks to avoid errors, features such as database management, advanced sharing data with other people, analyzing data, and form design, packaging a database, encrypting a Excel 2013 - Part 2 – 1 Day using Excel data in other applications. ILT OLL ML database, preparing a database for multi-user access Students will build upon the foundational Microsoft® and more. ILT OLL ML Office Excel® 2013 knowledge and skills already Excel 2010 - Part 4 – 1 Day acquired and learn to create advanced workbooks In this course, students will use the advanced features Access 2010 - Part 1 – 2 Days and worksheets, including advanced formulas, tables, of Microsoft® Office Excel® 2010 to attain proficiency In this course, students will learn how to use Access PivotTables, PivotCharts and data filtering. ILT OLL ML as an Excel power user. ILT OLL 2010 to manage data, including creating a new database, constructing tables, designing forms and Excel 2013 - Part 3 – 1 Day Excel 2010 Certification Preparation reports, and creating queries to join, filter, and sort In this course, students will learn some of the more data. ILT OLL ML advanced features of Excel, including automating 3 Days common tasks, auditing workbooks to avoid errors, Students will use the features of Microsoft® Office Access 2010 - Part 2 – 2 Days sharing data with other people, analyzing data, and Excel® 2010 to attain proficiency as an Excel power Students will expand their knowledge of Microsoft® using Excel data in other applications. ILT OLL ML user. ILT OLL Access® 2010 to include relational database design, writing advanced queries, structuring existing data, Excel 2010 - Part 1 – 1 Day Excel 2010 Pivot Tables – 0.5 Day sharing data across applications, and customizing In this course, students will use Microsoft® Office In this course, students will create and analyze reports. ILT OLL ML Excel® 2010 to create spreadsheets and workbooks PivotTable data. ILT OLL that they can use to store, manipulate, and share data. ILT OLL ML

42 Want to improve communications, increase productivity, and streamline/automate processes—all of which can impact the bottom line? New Horizons offers more than 400 desktop applications courses in areas such as word processing, databases, graphics, desktop presentations, operating systems (and more!) that can help you meet your business goals. Courses are offered at multiple skill levels (Level 1, Level 2, Level 3) with curriculum that provides practical hands-on knowledge. Classes are available during the day or evening in multiple learning modalities – including on-site at your company’s location of choice.

Excel 2010 PowerPivot – 1 Day microsoft office 2013 Transition from PowerPoint 2011 (Macintosh) - Level 2 In this course, students will make use of the 2007/2010 – 1 Day 1 Day PowerPivot add-in to import data from various sources This course builds upon the foundational Microsoft® Students will enhance presentations by using and create a dynamic report. ILT OLL Office® 2007/2010 knowledge and skills students have features that will transform it into a powerful means already acquired. It focuses on the enhanced features of communication. Students will customize the Excel 2010 - VBA – 1 Day to improve the way to manage, organize, present, PowerPoint interface to suit all requirements and use The student will learn to automate job tasks in and distribute a company’s data and information. features to create dynamic presentations. ILT OLL ILT OLL ML Microsoft® Office Excel® 2010. ILT OLL PowerPoint 2010 - Part 1 – 1 Day OneNote 2013 – 1 Day Using the vast array of features and functionality Excel 2011 (Macintosh) - Level 1 – 1 Day The student will learn how to use the key components contained within Microsoft® Office PowerPoint® Students will learn to create and edit basic Microsoft of the Microsoft® Office OneNote® 2013 application 2010, students will gain the ability to organize content, Office Excel 2011 worksheets and workbooks. on a desktop, laptop, or Microsoft® Windows® 8 enhance it with high-impact visuals, and deliver it with ILT OLL tablet device, when working in or away from the a punch. ILT OLL ML primary office or study environment. ILT OLL Excel 2011 (Macintosh) - Level 2 – 1 Day PowerPoint 2010 - Part 2 – 1 Day In this course, students will use advanced formulas OneNote 2010 – 1 Day In this course students will enhance their presentation and work with various tools to analyze data in by using features that will transform it into a powerful In this course, students will create, edit, organize, and means of communication. They will customize the spreadsheets. Students will also organize table data, enhance notes and also integrate them with other PowerPoint interface to suit the requirements and use present data as charts, and enhance the look and applications using Microsoft OneNote 2010. features to create presentations. ILT OLL ML appeal of workbooks by adding graphical objects. ILT OLL ILT OLL Microsoft SharePoint Designer 2013 Outlook 2013 - Part 1 – 1 Day 1 Day InfoPath 2010 - Creating InfoPath Forms Students will learn the basic skills needed to start In this course, students will learn to create and publish 1 Day using Outlook 2013 to manage email communications, custom SharePoint workflows without code using ILT OLL In this course, students will learn how to use InfoPath calendar events, contact information, tasks, and notes. SharePoint Designer 2013. to gather and share information by creating and ILT OLL ML Microsoft SharePoint Foundation 2013: implementing XML-based forms. ILT OLL Outlook 2013 - Part 2 – 1 Day Site Administrator – 1 Day Students will explore the advanced features provided This course helps students collaborate and use familiar Office 365: A day in the life of the End- applications and web-based tools to create, access, User – 1 Day with the Outlook interface, such as advanced message, calendar, and contacts management. ILT OLL ML store, and track documents and data in a central This course provides students with the knowledge ILT OLL and skills to productively utilize Office 365. The course location. focuses on day in the life scenarios for working in Outlook 2010 - Part 1 – 1 Day Microsoft SharePoint Foundation 2013: Outlook Web Access (OWA) and accessing new In this course, you will explore the Outlook interface, features of Outlook 2010. ILT Site Owner – 1 Day manage Email communications, Calendar, Contacts, Students will learn how to create, configure, and

create Tasks and Notes for yourself and customize the manage a SharePoint Team Site so that their Office 365: Web Apps and Collaboration Outlook interface to serve your own personal needs. organization can share information and collaborate for Office 2013 – 1 Day ILT OLL ML effectively. ILT OLL Students will get an introduction to Microsoft® Office 365™: Web Apps and Collaboration for Office 2013 Outlook 2010 - Part 2 – 1 Day Microsoft SharePoint Foundation 2013: in a cloud-based environment, without requiring an In this course, students will explore the advanced Site User – 1 Day installation of the full desktop version of Microsoft® features provided with the Outlook interface, such In this course, students will learn about and use a Office 2013 on the local computer. ILT OLL as advanced message, calendar, and contacts SharePoint Team Site to access, store, and share management. ILT OLL ML information and documents. ILT OLL Office 365: Office Web Apps and Collaboration for Office 2010 – 1 Day Outlook 2010 - Level 3 – 1 Day This course is an introduction to the Microsoft® Office In this course, students will work with the advanced 365™: Microsoft Office Web Apps and Collaboration features of Outlook. ILT OLL ML in a cloud-based environment. Users can easily communicate with each other through Outlook® mail PowerPoint 2013 - part 1 – 1 Day ILT Instructor-Led Training and Lync® instant messaging and online meetings. In this course, you will use PowerPoint 2013 to begin ILT OLL creating engaging, dynamic multimedia presentations. ILT OLL ML OLL OnLine Live - Virtual ILT Managing Office 365 Identities and Services – 5 DAYS PowerPoint 2013 - part 2 – 1 Day This course focuses on skills required to set up an PowerPoint® 2013 Part 2 provides the student with ML Mentored Learning Office 365 tenant, including federation with existing advanced tools that can help in delivering presentations user identities, and skills required to sustain an Office in nearly any situation, while saving time and effort. 365 tenant and users. ILT ILT OLL ML

Microsoft Office 2013: Transition from PowerPoint 2011 (Macintosh) - Level 1 Office 2003 – 1 Day 1 Day This course will help you bridge the gap from the Students will explore the PowerPoint environment and version you already know and love to the latest release create a presentation. They will format text on slides, of Microsoft’s flagship productivity suite. ILT OLL adding graphical objects, tables and charts to enhance clarity and appeal. Then they will finalize and deliver a presentation. ILT OLL www.newhorizons.com

43 Applications Training

Microsoft SharePoint Designer 2010 Microsoft Windows 8 and Office 2013: Level 1 – 1 Day Making the Transition – 1 Day Adobe/Web Design This course will teach students to transition to Windows In this course students will use Microsoft® Office Adobe Acrobat X Pro - part 1 – 1 Day SharePoint® Designer 2010 to create and modify a 8 and Office 2013, bridging the gap between laptop In this course, students will use Adobe Acrobat Pro to SharePoint site. ILT OLL or desktop PC, and a variety of mobile devices. ILT OLL ML create and manage PDF documents. ILT OLL Microsoft SharePoint Designer 2010 Level 2 – 1 Day Windows 7: Introduction to Personal Adobe Acrobat X Pro - part 2 – 1 Day In this course, students will extend a SharePoint site Computers – 1 Day In this course, students will use Adobe® Acrobat® In this course, students will become familiar with the by including server-side controls and administer a Pro to convert documents to PDF files, enhance and SharePoint site. ILT OLL basic components of personal computers, log on to Windows 7, explore the Windows 7 interface, manage customize PDF documents for interactive use online, and prepare them for printing. ILT OLL Microsoft SharePoint Foundation 2010 files and folders, use the common tools and programs Level 1 – 2 Days available, and customize the desktop. ILT OLL In this course, students will use, create, and edit Adobe Acrobat XI - part 1 – 1 Day content in a team website. Students will also create Windows 7 - Level 1 – 1 Day Students will learn the power of the Portable Document Students will log on to Windows 7, explore its interface, Format. Taking advantage of the functionality and and perform basic management of a team site using identify the different components in the interface, ILT OLL ML SharePoint Foundation 2010. customize the Windows 7 desktop, manage files and features available in Acrobat, students will ensure the folders, use the common tools and programs available integrity of electronic documents for any viewer, on any Microsoft SharePoint Foundation 2010 in Windows 7, and browse the Internet. ILT OLL ML devices, or operating systems. ILT OLL Level 2 – 2 Days In this course, students will manage site collections and Windows 7 - Level 2 – 1 Day Adobe Acrobat XI - part 2 – 1 Day site components as a site collection administrator and In this course, students will familiarize yourself with the Students will learn to use Adobe Acrobat XI Pro to as a site administrator. ILT OLL ML advanced customization techniques and work with applications and programs in Windows® 7. In addition convert technical documents to PDF files, enhance PDF Microsoft SharePoint Server 2010 to this, students will also work with Internet Explorer 8. documents, create interactive PDF forms, and prepare Introduction – 1 Day ILT OLL ML PDF files for commercial printing. ILT OLL In this course, students will collaborate with team members and share information with them using Word 2013 - Part 1 – 1 Day Adobe Captivate 5.0 - Level 1 – 1 Day ILT OLL In this course, students will learn how to use Word Microsoft SharePoint Server 2010. In this course, students will create software 2013 to create and edit simple documents; format documents; add tables and lists; add design elements demonstrations and interactive training simulations Visio Professional 2013 - part 1 – 1 Day ILT OLL Visio provides students with an intuitive, customizable and layout options; and proof documents. ILT OLL ML using Adobe® Captivate® 5. tool to easily create a professional-looking visual product by using its extensive gallery of shapes. Word 2013 - Part 2 – 1 Day Adobe ColdFusion 9 - Level 1 – 1 Day ILT OLL In this course, students will learn to use Word more Students will learn tol build and deploy dynamic web ILT OLL ML efficiently by automating some tasks and creating applications using ColdFusion. Visio Professional 2013 - part 2 – 1 Day complex documents that include lists, tables, charts, In this course, students will learn about more advanced graphics, and newsletter layouts and will merge data to Adobe Contribute CS4 – 1 Day features—making students more efficient and effective In this course, students will administer and maintain personalize correspondence and labels. ILT OLL ML Visio users. ILT OLL a multi-user website using Adobe Contribute CS4 ILT OLL Visio Professional 2010 - Level 1 – 1 Day Word 2013 - Part 3 – 1 Day In this course, students will gain advanced skills to In this course, students will design and manage basic Adobe Dreamweaver CC - part 1 – 1 Day diagrams, workflows, and flowcharts. ILT OLL work with lengthy documents, collaborate with others, and create forms, as well as revise, manage, and In this course, you will learn to maintain and administer secure business documents. ILT OLL ML your website with Dreamweaver’s site and page Visio Professional 2010 - Level 2 – 1 Day ILT OLL In this course, students will create custom elements management tools. and a custom template, represent external data as a Word 2011 (Macintosh) - Level 1 – 1 Day drawing, and share your work with others. ILT OLL Adobe Dreamweaver CC - part 2 – 1 Day Students will learn to create, edit, and enhance In this course, you will use Adobe Dreamweaver CC to Using Microsoft Windows 8.1 – 1 Day standard business documents using Microsoft® Office create fluid CSS layouts, implement mobile integration Students will define what a PC is, and be familiarized Word 2011. ILT OLL techniques, and share files over a server to work in a with the Windows 8.1 user interface and its basic collaborative manner. ILT OLL capabilities. In this course, students will explore Word 2011 (Macintosh) - Level 2 – 1 Day Windows 8.1 and learn how to create documents, send In this course, students will create complex Adobe Dreamweaver CS6 - Part 1 – 1 Day email, browse the Internet, and more. ILT OLL ML documents and build personalized efficiency tools using In this course, students will use Adobe Dreamweaver Using Microsoft Windows 8 – 1 Day Microsoft Office Word 2011. ILT OLL to create web pages while focusing on the content, In this course, students will explore Windows 8 and styling, and design. As web pages are created, learn how to create documents, send email, browse the Word 2010 - Part 1 – 1 Day Dreamweaver will competently create the XHTML, CSS Internet, and share information between applications In this course, you’ll learn how to use Word 2010 to and JavaScript required. ILT OLL and with other users. ILT OLL create and edit simple documents; format documents; add tables and lists; add design elements and layout Adobe Dreamweaver CS6 - Part 2 – 1 Day options; and proof documents. ILT OLL ML Windows 8.1 Tablet for Business Use In this course, students will create fluid CSS layouts, 1 Day implement mobile integration techniques, and share Students will learn how to set up, configure, and secure Word 2010 - Part 2 – 1 Day a Windows 8.1 tablet, run and use various apps, In this course, students will create complex documents files over a server to work in a collaborative manner. manage files, use your tablet in conjunction with other and build personalized efficiency tools using Microsoft ILT OLL devices, and search for information. ILT OLL Office Word 2010. ILT OLL ML

Windows 8.1 Transition from Windows 7 Word 2010 - Part 3 – 1 Day 1 Day The student will learn to collaborate on complicated You will gain a foundational understanding of how to operate within the Windows 8 environment from your documents and manage how the documents are PC and be able to take full advantage of the many accessed and distributed. Advanced features of Word sharing, storing, and multi-platform benefits inherent in 2010 enable you to revise, manage, and secure your the Windows 8 operating system. ILT OLL business documents. ILT OLL ML

44 Adobe Fireworks CS5 - Level 1 – 2 Days Adobe InDesign CC - Part 2 – 1 Day Business Productivity In this course, students will use Adobe Fireworks In this course students will learn advanced InDesign CS5 to create vector graphics, edit bitmap graphics, techniques to enhance the look and functionality of Crystal Reports 2013 - Part 1 – 2 DayS optimize images, create and assign rollover effects, and your documents. ILT OLL Organizations use reporting tools to access data create multiple pages for the web. ILT OLL sources and generate customized reports. Crystal Adobe InDesign CS6 - Part 1 – 1 Day Reports 2013 enhances report building and report Adobe Flash CC - Part 1 – 1 Day Adobe ® InDesign ® CS6 course gives you all the tools processing techniques with a variety of features that ILT OLL In this course, students will learn to navigate the Flash you need to give your documents a well-designed, add value to a presentation. CC interface and gain knowledge in using the tools and professional look, including Paragraph and character Crystal Reports 2013 - Part 2 – 2 DayS features necessary for drawing graphics and creating styles, layout features, and customized text and In this course, you will create complex reports and data a website that contains an animated introduction. graphics. ILT OLL sources using the tools in Crystal Reports 2013. You ILT OLL Adobe InDesign CS6 - Part 2 – 1 Day will not only create more sophisticated reports including subreports and cross-tabs, but you will also increase in In this course, students will learn advanced InDesign Adobe Flash CC - Part 2 – 1 Day speed and efficiency. ILT OLL This course covers the Interactive Media Using Adobe techniques to enhance the look and functionality of Flash Professional CC objectives to help students your documents. ILT OLL Introduction to Cloud Computing prepare for the Adobe Certified Associate (ACA) exam. 1 Day This course is also designed to cover the Adobe Adobe Photoshop CC - Part 1 – 1 Day In this course, students will define cloud computing Certified Expert (ACE) exam objectives. ILT OLL This course focuses on some of the basic features technology and describe its impact on IT scenario. of Photoshop so that the student can navigate the ILT OLL Adobe Flash CS6 - Part 1 – 1 Day environment and use Photoshop tools to work with photographic images. ILT OLL In this course, students will learn to navigate the Google AdWords - Part 1 – 1 Day Students will create a Google AdWords account, Adobe® Flash® CS6 interface, and gain knowledge Adobe Photoshop CC - Part 2 – 1 Day an AdWords campaign and text ads, research and in using the tools and features necessary for drawing This course delves into some of the more advanced optimize keywords, refine text ad copy, manage a graphics and creating a website that contains an image creation and editing techniques, and offers campaign through analysis, analyze and optimize animated introduction. ILT OLL ILT OLL you hands-on activities that demonstrate how these bidding and budget, and generate reports. techniques can be used in combination to create Adobe Flash CS6 - Part 2 – 1 Day exciting visual effects. ILT OLL Google AdWords - Part 2 – 1 Day Students will gain an understanding of ActionScript and In this course, you will create a Display Network other advanced features of Flash, importing content Adobe Photoshop CS6 - Part 1 – 1 Day Campaign, define location and language targeting, and schedule when your ads will run. You will optimize from external sources, such as XML and video files, Adobe Photoshop CS6: Part 1 focuses on basic your Display Network targeting and create a YouTube and create items that respond to user interaction. features of Photoshop so that the student can navigate campaign. ILT OLL ILT OLL the environment and use the Photoshop tools to work with photographic images. ILT OLL Google AdWords - Part 3 – 1 Day Adobe Illustrator CC- Part 1 – 1 Day Students will use advanced AdWords features to This course covers the Graphic Design & Illustration Adobe Photoshop CS6 - Part 2 – 1 Day dynamically generate ads, insert keywords into ads, Using Adobe Illustrator CC objectives to help students This course delves into some of the more advanced and experiment with changes to your campaign before prepare for the Adobe Certified Associate (ACA) exam. image creation and editing techniques, and offers you making them permanent. ILT OLL This course is also designed to cover the Adobe hands-on activities that demonstrate how Photoshop Certified Expert (ACE) exam objectives. ILT OLL techniques can be used in combination to create Google AdWords for businesses – 1 Day exciting visual effects. ILT OLL In this course, students will create an AdWords Adobe Illustrator CC- Part 2 – 1 Day account, run an ad campaign, and track the performance of ads. ILT OLL In this course, students will use painting tools, manage Adobe Premiere Pro CS4 - Basic Video colors, format type, work with effects, prepare artwork Editing – 1 Day for commercial printing, and prepare graphics for the In this course, students will use Adobe® Premiere® web. ILT OLL Pro to create a video program that combines video, audio, and still images. ILT OLL Adobe Illustrator CS6 - Part 1 – 1 Day Students will learn to create “drawn” graphics, Web Design with HTML5 and CSS3 – Level 1 integrating content from other CS6 domains (such as 1 Day In this course, students will use HTML5 to create and photo-oriented graphics and animation, which belong design web pages. ILT OLL to Photoshop and Flash). ILT OLL Web Design with HTML5 and CSS3 – Level 2 Adobe Illustrator CS6 - Part 2 – 1 Day 1 Day ILT Instructor-Led Training Students will learn to create complex artwork using Students will learn to create advanced web pages and advanced tools, options, and effects prepare artwork test their validity. ILT OLL for commercial printing and save it for the Web. OLL OnLine Live - Virtual ILT Students will draw complex illustrations, and enhance them using various painting options. ILT OLL ML Mentored Learning Adobe InDesign CC- Part 1 – 1 Day This course has all the tools you need to elevate the look of your document and get it out to the people who need to see it, whether it be in print or on the web. ILT OLL

www.newhorizons.com

45 Applications Training

Google Analytics - Part 1 – 1 Day Project 2010 - level 2 – 1 Day Publisher 2010 - Level 1 – 1 Day In this course, students will implement Google Analytics Students will manage and customize project plans In this course, students will create, format, edit, and and perform analysis by using standard reports. during the implementation stage of a project. distribute publications. ILT OLL ILT OLL ILT OLL ML QuickBooks 2014 - Get Going with Google Analytics for businesses Project 2010 Web App – 1 Day QuickBooks 2014 – 1 Day 1 Day In this course, students will view and manage project This training guide is dedicated to providing you with a flexible, high-performance learning system. ILT OLL In this course, students will track and analyze your related information. ILT OLL websites and applications. ILT OLL QuickBooks 2014 - Keep Going with Project Management Essentials QuickBooks 2014 – 1 Day Making Google Work For You – 1 Day 3 Days In this course, students will use products such as This training guide is dedicated to providing you with a In this course, students will identify and apply generally flexible, high-performance learning system. ILT OLL Google Chrome, Google Mail, Google Desktop, recognized practices in project management. ILT OLL iGoogle, and Google Maps. Students will use Google gadgets and applications to communicate, collaborate, Salesforce.com: Administrator – 3 Days Project Management Fundamentals This course is designed to help Salesforce.com obtain, and download information from the Internet. System Administrators fulfill the typical responsibilities ILT OLL 1 Days In this course, students will identify effective project expected for both the implementation of a new org and management practices and their related processes. for the maintenance and improvement of an existing Project 2013 - Part 1 – 1 Day ILT OLL They will examine the elements of sound project organization. This course is designed to familiarize you with the basic management and apply the generally recognized features and functions of Microsoft Project Professional Salesforce.com: for Sales practices to successfully manage projects. ILT OLL 2013 so that you can use it effectively and efficiently in Representatives – 1 Day a real-world environment. ILT OLL ML Building strong relationships with your customers is Project Management Skills for Non- the key to sales success. Salesforce® is a powerful Project Managers – 0.5 Day tool that enables you to manage your customer Project 2013 - Part 2 – 1 Day In this course, students will identify methods of Students will learn the advanced features and functions relationships more effectively and efficiently—resulting in effectively managing small- to medium-sized projects ILT OLL ILT OLL ML greater sales to new and existing customers. of Microsoft Project Professional 2013. and achieving their stated objectives.. ILT OLL ML

Project 2010 - level 1 – 1 Day Publisher 2013 – 1 Day In this course, students will create and manage a Students will learn desktop publishing capabilities of project schedule using Microsoft® Project 2010. Publisher, including how to produce greeting cards, ILT OLL ML certificates, newsletters, and calendars, integrating mail merge features for a list of recipients and exporting publications as HTML web pages. ILT OLL

Modernize your workforce. People today want to be productive wherever they go. They want to work faster and smarter across their favorite devices, while staying current and connected. Simply put, they want to have business tools that work as hard as they do Office 365 fits the way you work today and tomorrow. Beginning with Word, Excel, PowerPoint and Outlook, Office 365 provides all the familiar Office applications you know, along with a dynamic set of secure cloud connected tools that help you communicate, collaborate and get more done. And it keeps itself up to date so you have the tools you need to do what you do best. With Office 365 you can: • Deliver your best work with the latest version of Office • Store, sync, and share files with OneDrive for Business Visit www.newhorizons.com • Use and access Office on virtually any device today for more information! • Trust a financially-backed 99.9% uptime guarantee

46 Modernize your workforce.

ILT Instructor-Led Training

OLL OnLine Live - Virtual ILT

ML Mentored Learning

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47 Business Skills Training

BUSINESS SKILLS Get ahead with Current Business Skills! Business Case Writing – 1 Day In this course, students will identify the elements of a Today’s emerging business managers must have a complete and balanced skill-set to business case, find out how to gather and present all be productive within their organization and competitive in the marketplace. the critical information, and make a compelling argument in favor of funding. ILT Build valuable business skills in classes like these: Advanced Business Writing – 1 Day BUSINESS WRITING: Poor writing skills can leave a bad impression of you and In this course, students will learn how to choose the best document to use and prepare to write the document to your business. Learn how to use writing to effectively communicate information in the help them achieve their business goals. ILT proper formats for various written pieces, such as business letters, e-mail messages, and memos. Advanced Communication Skills – 1 Day In this course, students will be shown how to apply TIME MANAGEMENT: Effectively manage your time by learning how to identify goals, advanced verbal and written communication techniques create daily plans and increase productivity by controlling interruptions. in the workplace. ILT Appraising Performance – 1 Day MANAGERIAL LEADERSHIP: Develop the skills to effectively motivate, empower, This course provides an overview of the basics of and lead people. Learn how to motivate employees during times of change and conducting performance appraisals. It provides resolve conflicts. guidelines and best practices for evaluating and improving the work performance of employees, thereby PROJECT TEAMS: Building a team or working with other departments can be a increasing quality and productivity. ILT source of conflict instead of success. Learn to build a project team that works together, communicates effectively and is motivated for success. Business Crisis Management – 1 Day In this course, students will manage business crises. Popular Course Combinations include: ILT • Financial Management • Project Management Fundamentals Client Relationship Management– 1 Day • Emotional Intelligence for Managers • Effective Business Writing In this course, students will manage client relationships during various phases of a project’s life cycle. ILT • Sales Negotiations • Outlook 2010 (Levels 1, 2 & 3) Coaching in the Workplace – 1 Day • Coaching in the Workplace • Word 2011 or 2013 (Levels 1, 2 & 3) In this course, students will learn how to coach in the • Excel 2010 or 2013 (Levels 1 & 2) • Managing Project Teams workplace. ILT • Six Sigma Consulting Skills – 1 Day Students will develop the necessary skills to be a successful consultant, by learning from the best: industry expert Elaine Beich. Students will explore the basics of consulting and how it may affect their work and their organization. ILT 48 Master the critical skills that propel dynamic careers and grow successful businesses. Today’s emerging business professionals must have a complete and balanced skill-set to be productive within their organizations and competitive in the marketplace. New Horizons has the solution: Business Skills Training. You can choose from an extensive list of seminar style courses that will give you the practical skills you’ll use every day to get ahead in business.

Creating a Winning Management Style Employee Relations – 1 Day Hiring Outstanding Teams – 1 Day 1 Day In this course, students will identify strategies for In this course, students assess the team needs, attract In this course, students will learn to adopt the best maintaining effective employee relations. ILT candidates, interview them, select and hire the ideal practices for a winning management style and to build candidate, and integrate the employee into their team. an effective team. ILT Fundamentals of Communication ILT 1 Day Customer Service – 1 Day This course provides an overview of the basic principles HR Optimization – 1 Day In this course, students will explore the background In this course, students will optimize their human of business communication. It provides guidelines and and techniques of customer interactions. ILT resources practices. ILT best practices for effectively communicating in the ILT Customer Service Via Phone and Email workplace. Apple iPad for Business Use (iOS7) 1 Day 1 Day In this course, students practice skills and apply Fundamentals of Customer Service Contact your local New Horizons for more information. principles for providing customer service remotely, via 1 Day ILT OLL telephone and the web. ILT This course provides guidelines and best practices for providing excellent customer service that will enable Introduction to Effective Dealing with Challenging Customer frontline associates and service staff in back-up and Presentations – 1 Day Interactions – 1 Day support roles to build, maintain, and increase a loyal In this course, students will learn active listening skills In this course, students will explore methods for dealing customer base. ILT to facilitate the exchange of ideas in meetings and with common difficult customer interactions. ILT presentations. They will also organize ideas to create Fundamentals of Finance for IT coherent and convincing oral presentations. ILT Developing and Presenting Managers – 1 Day Successful Training for Non-training Students will identify the fundamental concepts of Interviewing Skills for Management Professionals – 1 Day finance, the budgeting process, and how a budget is 1 Day In this course, students will examine guidelines and In this course, students will learn how to develop and prepared. Students will also identify project costs and strategies for making effective hiring decisions. This present successful training. ILT how to monitor and control them. Students will also explore some financial statements. ILT can reduce or even eliminate significant turnover and allow their company to focus instead on achieving Developing Yourself as a Leader production goals. ILT 1 Day Getting The Results Without The Authority – 1 Day This course will provide the methods to perform a This course offers strategies to build relationships, IT Projects - Influencing without personal assessment so that new managers can identify the key people you will need to help complete Authority – 1 Day identify areas for improvement and apply strategies to your project, ask them for the assistance that you In this course, students will influence others to get develop and grow their leadership capabilities. ILT need, and orchestrate the process of moving your results in their IT projects without any formal authority. project forward to completion. ILT ILT Effective Business Writing – 1 Day This course offers effective strategies to sharpen Giving and Receiving Performance Leadership Skills – 0.5 Day your writing skills by structuring your ideas logically, Feedback – 1 Day Students will develop critical leadership skills to be able exercising diplomacy in letters and reports, and In this course, students will give and receive to step forward with confidence as a leader in their shaping your arguments. ILT performance feedback. ILT organization. Students will develop practical, necessary skills such as managing your time well, communicating Effective Contract Negotiation for IT Having Tough Talks – 0.5 Day effectively, and delegating work. ILT Managers – 1 Day In this course, students will use Lead Star’s leadership In this course, students will perform IT contract communication skills to resolve challenging and negotiations. ILT sensitive performance and conduct problems. ILT OLL

Effective Facilitation Skills – 1 Day Introduction to Google Analytics In this course, students will strategically plan work 2 Days sessions and create formal agendas, lead groups to This course introduces the student to web analysis ILT Instructor-Led Training generate new ideas through brainstorming events, and using Google Analytics. ILT OLL help people work through facilitated difficult sessions. OnLine Live - Virtual ILT ILT Advanced Google Analytics OLL 1 Day This course continues from Introduction to Google Effective Time Management – 1 Day ML Mentored Learning In this course, students will practice techniques that will Analytics. ILT OLL help them achieve more effective use of their time so that they can direct their energy towards the activities Google Analytics for Businesses that will further their professional and personal goals. 1 Day ILT In this course, students will track and analyze websites and applications. ILT Emotional Intelligence for Managers 1 Day Advanced Google AdWords – 1 Day Students will take a deeper dive into understanding In this course, students will assess their current and optimizing search engine marketing campaigns, emotional intelligence capabilities, determine strengths, covering advanced features of Google AdWords. ILT and identify areas for improvement. They will examine www.newhorizons.com how emotions affect behavior and how those behaviors Grammar Essentials – 1 Day impact relationships with others. ILT In this course, students will review the rules of grammar, identify common grammar errors, and refine their business writing style. ILT 49 Business Skills Training

Leading in Tough Times – 1 Day Recruiting the Workforce of the In this course, students will learn to lead during tough Future – 1 Day times. ILT In this course, students will develop the skills they need to develop the right-sized workforce for today’s Leading Virtual Teams – 1 Day business needs. Students will also explore traditional In this course students practice skills and apply hiring criteria and create new, more appropriate principles for leading virtual teams so teams can employee profiles. ILT achieve high-performance status. ILT

Managing Information Effectively Sales Negotiation – 1 Day 1 Day In this course, students will apply sales negotiation In this course, students will apply important principles strategies when interacting with customers to achieve and skills to manage the information they have to do a mutually beneficial outcome. ILT their job. ILT Classroom Sales Territory Management – 1 Day Managing Multigenerational Teams In this course, students will identify how to plan daily 1 Day tasks efficiently, manage territory effectively, and In this course, students will recognize how generational maximize business success. ILT Rentals differences affect a team’s performance and conduct. Students will change problematic behavior, leverage generational assets, and hire and retain members of a Sexual Harassment Awareness for specific generation to complement teams. ILT Employees – 0.5 Day Wondering where to hold your In this course, students will develop a working employee training? Reserve Managing Organizational Goals knowledge of how to prevent sexual harassment for 1 Day non-management employees. ILT our classrooms for the day, In this course, students will develop skills needed to establish tactical goals for their team based on Sexual Harassment Awareness for week or year. organizational directives and general goals from their Supervisors – 0.5 Day manager and create and manage action plans to In this course, students will identify methods of achieve these goals. ILT For more information about educating and guiding supervisors and managers to prevent sexual harassment complaints and concerns. dates, times and locations Managing Outsourced Projects as an IT ILT Vendor – 1 Day contact your Account In this course, students will examine the management Six Sigma Green Belt – 1 Day of outsourced projects as an IT vendor. ILT Executive today! Students will implement Six Sigma as a Green Belt. ILT Managing Project Teams – 1 Day In this course, students will determine how to manage Six Sigma Lean - Introduction – 1 Day the team so that it remains effective. They will identify In this course, students will identify the fundamental ways of building a team, apply strategies for managing concepts of Lean Six Sigma. ILT a working team, and identify ways of effectively ILT decommissioning a team. Lean Six Sigma Master Black Belt 5 Days Marketing Essentials – 1 Day The Lean Six Sigma Master Black Belt program allows In this course, students will develop essential marketing students to complete certification requirements faster skills. They will learn strategic and tactical skills to use than traditional Lean Six Sigma training programs. This to create, execute, and evaluate a marketing plan. ILT course combines combines Six Sigma Methodology and Lean Thinking. ILT OLL Motivating Your Employees – 1 Day This course will assist students in understanding and Strategic Development of Talent implementing strategies that will help to motivate their 1 Day ILT work force. In this course, students will strategically develop talent in their organization. ILT Negotiating Skills – 1 Day In this course, students will perform the basic steps in a Team Sponsorship – 1 Day ILT business negotiation. In this course, students will acquire skills and strategies to sponsor teams. ILT Positive Work Environment – 1 Day In this course students will apply methods of Women in Leadership – 1 Day overcoming a negative work environment and creating Students will recognize leadership traits and compare a positive work environment. ILT their own leadership styles to those they have identified. Students will practice effective leadership skills and get Practical Leadership – 1 Day around challenges that prevent female leaders from In this course, students will learn the practical skills they advancing in their careers. ILT need to be an effective leader in their organization. ILT

Public Presentations – 1 Day In this course, students will gain confidence in public speaking by practicing proven techniques for preparing and delivering effective public presentations. ILT

50 What our students have to say... The below statistics are the top 10 reasons students choose New Horizons Training over other training schools.

Our Students Notice a Difference!

Satisfaction of Instructor performance 98%

Would recommend New Horizons to others 98%

Utilize knowledge and skills gained 98%

Apply knowledge and skills within 6 weeks 75%

More Productive on job 68%

Significant impact on increasing quality 60%

Training critical to job performance 59%

On the job % using knowlege and skills 51% ILT Instructor-Led Training

OLL OnLine Live - Virtual ILT

% increase in ROI as a result of training received by NewML HorizonsMentored Learning

100% 150% 200% 250% 300% 350% 400% 450% 500%

www.newhorizons.com * based on feedback provided by KnowledgeAdvisors Metrics that Matter from over 3.6 million evaluations collected.

1 51 Project Management Training

Certified Associate in Project Project Management Essentials – 3 Day PROJECT MANAGEMENT Management (CAPM®) - Fourth Edition In this course, students will identify and apply 3 Days PRINCE2® Foundation – 3 Days generally recognized practices in project management. In this course students will apply the generally ILT OLL ML The course covers PRINCE2™ methodology including recognized practices of project management the seven processes, seven themes and seven acknowledged by the Project Management Institute IT Projects - Influencing without principles central to running a project using the (PMI®) to manage projects successfully. ILT OLL ML Authority – 1 Day PRINCE2™ method. This course measures whether a In this course, students will influence others to get student would be able to act as an informed member Introduction to Agile Project results in their IT projects without any formal authority. of a project management team using the PRINCE2™ Management – 1 Day ILT method within a project environment supporting In this course, students become familiar with the concepts of traditional project management and PRINCE2™. ILT may have used the concepts to manage multiple Managing Outsourced Projects as an IT projects. Students will use Agile project management. Vendor – 1 Day PRINCE2® Practitioner – 3 Days ILT OLL ML In this course, students will examine the management The course covers PRINCE2™ methodology including of outsourced projects as an IT vendor. ILT the seven processes, seven themes and seven Introduction to Project Portfolio principles central to running a project using the Management – 1 Day Managing Project Teams – 1 Day PRINCE2™ method. This course course lays a firm In this course, students become familiar with the basic In this course, students will determine how to manage concepts of Project Portfolio Management (PPM). grounding for the student to apply the PRINCE2™ the team so that it remains effective. They will identify ILT OLL ML method to managing projects in the work place. ILT ways of building a team, apply strategies for managing Risk Management Professional a working team, and identify ways of effectively Project Management skills For (PMI-RMP) Certification – 3 Days decommissioning a team. ILT Non-Project Managers – 1 Day In this course, students will apply the generally Learn how to strategically plan a project so you can recognized practices of project risk management achieve the desired results on time and on budget. acknowledged by the Project Management Institute Identify project requirements and resources, monitor (PMI) to manage project risks successfully. ILT OLL the project’s progress, and mitigate related obstacles Project Management Essentials so you can lead a team in bringing the project to a 3 Days ILT Instructor-Led Training ILT successful completion. In this course, students will identify and apply generally recognized practices in project management. Project Management Fundamentals ILT OLL ML OLL OnLine Live 1 Day In this course, students will identify effective project Project Management Professional ML Mentored Learning management practices and their related processes. (PMP®) Certification Preparation They will examine the elements of sound project 5 Days In this course, students will apply the generally management and apply the generally recognized recognized practices of project management practices to successfully manage projects. ILT OLL acknowledged by the Project Management Institute

(PMI®) to successfully manage projects. ILT OLL ML

52 Project Management Training Employment Trends • Out of 13 advertisements for project manager jobs posted on CIO.com and Dice.com, 8 ads either require or prefer project management certification.

• All 8 ads are for mid- to senior-level IT project management positions that require anywhere from a minimum of 5 to 11+ more years of experience.

• 5 of the 8 ads say project management certification is “highly desirable,” “an advantage,” “preferred,” or “a plus.” The three ads that require certification all specify the Project Management Institute’s (PMI) Project Management Professional (PMP) credential.

• More and more CIOs believe in the importance of project management certifications, according to research from The Standish Group. The publisher of the CHAOS reports which track IT project success and failure rates says that two-thirds of CIOs it surveyed regard a PMI certification as valuable. The number of CIOs who require their project managers to be certified grew from 21% percent in 2005 to 31% percent by 2009.

Go to www.newhorizons.com to find the latest Project Management Courses!

ILT Instructor-Led Training Classroom Rentals OLL OnLine Live ML Mentored Learning Wondering where to hold your employee training? Reserve our classrooms for the day, week or year. For more information about dates, times and locations contact your Account Executive today!

www.newhorizons.com

53 Locations - With over 300 centers in 70 countries, New Horizons is the world’s largest independent IT training company. Through an integrated learning approach that ensures that new knowledge can be applied to real life situations, New Horizons delivers a full range of technology and business skills training from basic application and desktop productivity tools to complex and integrated business systems.

Alabama Louisiana Oregon Birmingham: 205-942-2522 New Orleans: 504-849-6600 Beaverton: 503-641-8028 Eugene: 888-690-1015 Arizona Maryland Portland: 503-641-8028 Phoenix: 480-736-9300 Baltimore: 410-872-0573 Salem: 888-690-1015 Sierra Vista: 800-720-4012 Tucson: 520-290-5600 Massachusetts Pennsylvania Boston: 617-574-8713 Allentown: 610-867-4002 California Waltham: 781-487-3200 Harrisburg: 717-791-0200 Anaheim: 714-221-3100 Worcester: 781-487-3200 King of Prussia: 610-270-8700 Burbank: 818-333-4600 Carlsbad: 858-880-2200 Lancaster: 717-791-0200 Michigan Philadelphia: 610-270-8700 Chula Vista: 888-825-6684 Detroit (Livonia): 734-525-1501 Laguna Hills: 714-221-3100 Pittsburgh: 412-920-5100 Lansing: 517-318-4005 Reading: 610-685-1313 Los Angeles: 310-342-3500 Grand Rapids: 616--574-7500 Wilkes-Barre/Scranton: 570-270-2700 Palm Desert: 888-825-6684 Kalamazoo: 269-353-1501 Sacramento: 916-609-4700 Troy: 248-824-1000 San Bernardino: 909-380-7970 Rhode Island San Diego: 858-880-2200 Minnesota Providence: 401-654-5252 San Marcos: 888-825-6684 Minneapolis: 651-287-9950 St. Paul: 651-287-9950 South Dakota Colorado Twin Cities: 651-287-9950 Sioux Falls: 605-339-3221 Colorado Springs: 719-380-0300 Denver (Englewood): 303-745-0100 Mississippi Tennessee Biloxi: 877-424-5694 Chattanooga: 423-892-3085 Connecticut Knoxville: 865-692-1515 Fairfield & New Haven Counties Missouri Memphis: 901-375-1533 203-375-3370 Kansas City: 913-660-9999 Nashville: 615-251-6955 Hartford: 860-768-3777 St. Louis: 314-429-3311 Texas Delaware Nebraska Wilmington: 610-270-8700 Austin: 512-349-9555 Lincoln: 402-464-8004 Dallas: 972-490-5151 Omaha: 402-331-4123 District of Columbia El Paso: 915-772-2365 Fort Worth: 817-737-8997 Washington, DC: 703-749-4030 Nevada Las Vegas: 702-214-3910 Houston: 713-552-1414 Florida Reno: 775-851-4333 Killeen: 254-432-4755 Daytona Beach: 407-210-4200 San Antonio: 210-308-8200 Fort Lauderdale: 954-572-8600 New Hampshire Gainesville: 352-378-8007 Nashua: 603-882-4900 Utah Jacksonville: 904-564-9500 Salt Lake City: 801-952-4300 Lakeland: 407-210-4200 New Jersey Melbourne: 407-210-4200 Cherry Hill: 856-667-4200 Virginia Miami: 305-265-7576 Iselin: 732-767-1000 Richmond: 804-320-4600 Orlando: 407-210-4200 Parsippany: 732-767-1000 Tysons Corner: 703-749-4030 Pensacola: 850-434-3414 Princeton: 609-570-6900 Tampa: 813-387-3500 West Palm Beach: 561-967-7976 Washington New Mexico Spokane: 509-328-8077 Albuquerque: 505-830-7100 Vancouver: 888-690-1015 Georgia Atlanta: 770-270-2000 new York Wisconsin Albany: 518-452-6444 Appleton/ The Fox Cities: 920-967-6000 Illinois Buffalo: 716-826-6600 Chicago (Downtown): 773-693-6000 Long Island: 631-499-7929 Madison: 608-807-0466 Chicago (Rosemont Area): 773-693-6000 New York City: 646-695-5700 Milwaukee: 414-607-5600 O’Fallon: 314-429-3311 Rochester: 585-350-7000 Wausau: 888-610-1055 Syracuse: 315-449-3290 Indiana Indianapolis: 317-575-7600 North Carolina Charlotte: 704-522-9747 Fayetteville: 919-336-1000 Iowa Greensboro: 336-299-5022 Cedar Rapids: 319-294-9035 Raleigh-Durham: 919-336-1000 Des Moines: 515-226-3265 Quad Cities: 563-441-1515 Ohio Cincinnati: 513-554-0111 Kansas Cleveland: 216-332-7960 Kansas City/Overland Park: 913-660-9999 Columbus: 614-798-1000 Dayton: 937-879-6080 Kentucky Lexington: 859-266-2900 Oklahoma Louisville: 502-426-8519 Oklahoma City: 405-516-4000 Tulsa: 918-346-6226

54 Europe Saudi Arabia - Makkah: 00966 254 93555 Asia Pacific Bulgaria - Sofia: 359 2 4210040 Saudi Arabia - Najran: 00966 7 522 544 4 Australia - Brisbane: 61 7 3835 2600 Czech Republic - Praha: 420 296 348 816 Saudi Arabia - Oniezah: 00966 63632727 Australia - Melbourne: 61 3 9670 3366 England - London: 44 0208 532 3400 Saudi Arabia - Qasim Buraidah: 00966 638 Australia - Perth: 61 8 9265 9600 England - London, Barbican: 44 020 8532 3400 27999 Australia - Sydney: 61 2 8263 5900 England - Portsmouth: 44 023 9288 2813 Saudi Arabia - Riyadh: 00966 1492 9402 Bangladesh - Chittagong: 880 31 657306 Germany - Berlin: 49 30 206 3950 Saudi Arabia - Tabouk: 00966 442 11111 Bangladesh - Dhaka: 88 02 8619503 Germany - Bremen: 49 421 33080 Saudi Arabia - Taif: 00966 273 76600 Bangladesh - Gulshan: 88 02 989 4353 Germany - Dortmund: 49 2301 91810 Saudi Arabia - Yanbu: 00966 43926666 Guam - Hagatna: 671 633 4811 Germany - Frankfurt: 496196 7775150 Syria - Aleppo City: 00963-21-268 9602 India - Ambala: 91 98 131 70107 Germany - Fulda: 49 661 296 9850 Syria - Damascus: 00963 11 2311 100 India - Bangalore: 91 80 25595380 Germany - Hamburg: 49 40300 6000 U.A.E. - Abu Dhabi: 00971 2 6266667 India - Belgaum: 91 0831 421 6997 Germany - Hannover: 49 511 902290 U.A.E. - Dubai: 00971 4 3962222 India - Bhavnagar: 91 0278 2520481 Germany - Köln - Düsseldorf: 49 221 952 7520 Yemen - Sana’a: 00967 1 448573 India - Chennai: 011 4361 2405 Germany - Leipzig: 49 341 5502400 India - Delhi: 91 11 24361514 Germany - Mainz/Wiesbaden: 49 611 5858990 Africa India - Gurgaon: 011 4361 2405 Germany - Mannheim/Heildelberg: 49 621 8209040 Egypt - Alexandria: 203 543 0820 India - Hyderabad: 011 4361 2405 Germany - Munich: 49 89 456 65960 Egypt - Cairo (Dokki): 202 3761 7013 India - Indore: 91 731 30490 01 Germany - Nuremburg: 49 911 27786450 Egypt - Cairo: 00202 837 1836 India - Kolkata: 011 4361 2405 Germany - Oldenburg: 49 441 36116680 Egypt - Cairo (Nasr City): 002 02 4024902 India - Noida: 011 4361 2405 Germany - Stuttgart: 49 711 504 77501 Egypt - Daqahalia: 20 50 2239667 India - Pune: 011 4361 2405 Ireland - Dublin: 353 1 889 8700 Egypt - Mansoura: 050 223 9667 Malaysia - Kuantan: 609 5143498 Ireland - Galway: 091 392 800 Ethiopia - Addis Ababa: 251 115 50 2026 Malaysia - Kuala Lumpor: 603 2287 1829 Latvia - Riga: 371 67847600 Kenya - Nairobi: 254 733 600326 Nepal - Kathmandu: 977 1555 0507 Romania - Bucharest: 402 132 11568 Libya - Tripoli: 218 91 3400870 Pakistan - Karachi: 92 21 3531 7690 Slovakia - Bratislava: 421 55 7201 151 Malawi- Lilongwe: 265 1 752374 Papua New Guinea - Port Moresby: 675 Slovakia - Košice: 421 55 3218 101 Mozambique- Maputo: 258 8208421266 303 1333 Spain - Madrid: 34 91 571 71 61 Nigeria - Abuja: 234 8036484640 Singapore - Singapore: 65 6822 8282 Switzerland - Zurich: 41 44515 0333 Nigeria - Festac: 23 480 2864 2518 Vietnam - Ho Chi Mhin: 84 8 38423333 Nigeria - Ikeja-Lagos: 2341 7901013 Middle East Rwanda - Kigali: 250 255 121 299 Iraq - Baghdad: 964 7400763300 South Africa - Cape Town: 27 21 419 3213 Israel - Tel Aviv: 972 3 710 0777 Swaziland - Mbabane: 268 240 45288 Jordan - Amman: 00962 6 5672118 Tanzania - Dar es Salaam: 255 22 21 13502 Kuwait - Kuwait City: 965-222-40190 Uganda - Kampala: 256 31 2263067 Lebanon - Beirut Central District: Zambia - Lusaka: 260 211293508 961 1 989808 Lebanon - Beirut Zalka: 961 1 893 311 Latin America Oman - Muscat: 968 24600647 Aruba - Oranjestad: 305 265 7576 Qatar, Doha: 974 44465000 Chile - Santiago: 56 2 657 6300 Saudi Arabia - Abha: 00966 72282700 Costa Rica - San Jose: 506 2231 1101 Saudi Arabia - Ahsa: 00966 35305007 Curacao - Willemstad: 305 265 7576 Saudi Arabia - Baha: 00966 77272266 Ecuador - Guayaquil: 593 4 2308460 Saudi Arabia - Bisha: 00966 76225876 Ecuador - Quito: 59322 222000 Saudi Arabia - Dammam: 00966 38071466 Guatemala - Guatemala City: 502 24134000 Saudi Arabia - Hafer-al Baten: 00966 372 Honduras - Tegucigalpa: 504 239 3300 31616 Mexico - Mexico City: 52 55 1670 4080 Saudi Arabia - Jubail: 00966 334 11110 Nicaragua - Managua: 505 222 2767 Saudi Arabia - Jezan: 00966 731 70509 Panama - Panama City: 507 366 6888 Saudi Arabia - Jeddah: 00966 26621100 Peru - Arequipa: 51 54 604444 Saudi Arabia - Khamis: 00966 723 75051 Peru - Lima: 511 619 2900 Saudi Arabia - Kharj: 00966 15489492 Trinidad - Port of Spain : 305 265 7576 Saudi Arabia - Khobar: 0966 385 88882 Saudi Arabia - Madinah: 00966 4822 3333 Saudi Arabia -Mahayel: 0966 72855666

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