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PDF Download March 2008 Volume VI, Issue X www.boeing.com/frontiers Blades of glory Why Boeing is the market leader in the defense rotorcraft business BOEING FRONTIERS MARCH 2008 1 ON THE COVER: An artist’s conception of the V-22 Osprey, the CH-47F Chinook and the AH-64D Apache Longbow. GRAPHIC BY BRANDON LUONG 2 MARCH 2008 BOEING FRONTIERS March 2008 Volume VI, Issue X BOEING FRONTIERS ON THE COVER: An artist’s conception of the V-22 Osprey, the CH-47F Chinook and the AH-64D Apache Longbow. GRAPHIC BY BRANDON LUONG COVER STORY BOB FERGUSON PHOTO Leading edge | 12 Jules Maddon, an Apache manufacturing/ordnance technician in Mesa, Ariz., is one of the 9,500 teammates in Rotorcraft Systems. Here’s what the team has done to help Boeing become a leader in the defense rotorcraft market. FEATURE STORY | 42 Potential fulfilled Leaders “bring out 100 percent of their people’s potential as well as their own,” Boeing Chairman, President and CEO Jim McNerney told at- tendees of the sixth annual Global Diversity and EEO Compliance Summit. Here’s a look at the happenings and lessons shared at this gather- ing, which took place last month. MARCH 2008 BOEING FRONTIERS BOEING FRONTIERS MARCH 2008 3 Contents BOEING FRONTIERS Greener and Leaner | 20 Three Boeing facilities (Exmouth, Australia; Everett, Wash.; and Portland, Ore.) have earned ISO 14001 certification. Here’s why this internation- ally recognized standard is important to Boeing’s efforts to improve its environmental performance—and how Lean+ fits into this effort. I see the light | 24 Thanks to a new tool at the Everett, Wash., paint hangar, the task of painting a commercial airplane’s livery has become easier and more accurate. The new tool, which involves a system of networked lasers and computer programs, replaces a decades-old process. On-sight assistance | 27 Brian Maglalang pulls a mylar roll from a storage cart in the Everett, Wash., paint hangar. The Everett paint hangar Through some quick action and first-aid know-how, Mike Borkan, a 24 team is using a new laser-based tool to replace most uses 737 functional test technician in Renton, Wash., helped a teammate of mylars. who accidentally had hydraulic fluid sprayed in her eyes. ED TURNER PHOTO Making a difference | 28 Avoiding rework and waste is particularly challenging in an area such as Boeing Fabrication Auburn Machining/Emergent Operations in Auburn, Wash., where one-of-a-kind and last-minute parts are being built. Yet employees there are involved in efforts to improve quality, and the numbers show their efforts have been paying off. Chillin’ at work | 30 Welcome to the Boeing Research Aerodynamic Icing Tunnel, one of only seven icing tunnels in the world. This Seattle facility, operated by Flight Operations, Test & Validation employees, is an essential tool in the commercial-airplane product development and certification processes. Icing Tunnel mechanic Michael Myers (left) and Engineering INSIDE Technical Fellow Gene Cain measure ice formed during a 30 test in the Boeing Research Aerodynamic Icing Tunnel in Letters Historical Perspective Seattle. 6 8 ED TURNER PHOTO 7 Notebook 10 New and Notable 4 MARCH 2008 BOEING FRONTIERS BOEING FRONTIERS MARCH 2008 Contents BOEING FRONTIERS Training kept a-rollin’ | 32 With several milestones on tap for 2008, Boeing is accelerating its activities in developing and delivering the cutting-edge Distributed Mission Operations training network for the U.S. Air Force. This work has invigorated the Boeing team supporting this effort. No repair waits | 36 A team of Boeing employees in Fort Walton Beach, Fla., tackles the critical job of keeping U.S. Air Force Special Operations Forces aircraft ready for missions. The customer has recognized this Boeing team’s achievements, in terms of cost, quality and speed. Tracking the flow | 38 Boeing engineers have helped design a special tile that will test airflow on the outside of the Space Shuttle. The data from this experiment will help NASA in its efforts to develop new spacecraft such as the Orion crew exploration vehicle. The paper chase | 40 Last year, teammates on Boeing’s KC-10 Contractor Logistics Support program in San Antonio delivered their first “paperless” aircraft. That means easier access to information, fewer worries about lost records, better process oversight and improved cycle time for servicing an important warfighting asset. Bobby Mehne, a maintenance modification mechanic in San Antonio, uses the iCapture wireless touch-screen 40 tablet during a review of a noncomforming discrepancy 45 Stock Charts 49 Around Boeing inside a thrust reverser from the Number 3 engine of a KC-10A Extender. 46 Milestones 50 Spotlight LANCE CHEUNG PHOTO MARCH 2008 BOEING FRONTIERS BOEING FRONTIERS MARCH 2008 5 Letters BOEING FRONTIERS “Dedication to your profession affects more than you.” Frontiers —William Vawter, Titusville, Fla. Publisher: Tom Downey Editorial director: Anne Toulouse front of a monitor making relations with both of them February 2008 EDITORIAL TEAM Volume VI, Issue IX software do its job. His over the years. success rate is shown in On the 707, the pilot who Editor: the history of the SPACE- Paul Proctor: (312) 544-2938 the history of the SPACE- spent more time with us than HAB missions. any other was Jim Gannet. Managing editor: I am grateful for Bob’s Tex was on at least one of the Junu Kim: (312) 544-2939 www.boeing.com/frontiers incredible contributions transatlantic survey fl ights we Designer: to the success of that con- Brandon Luong: (312) 544-2118 to the success of that con- conducted in October 1958 tract. Boeing has an array before the start of scheduled Commercial Airplanes editor: of awesome talent, and Dick Schleh: (206) 766-2124 of awesome talent, and service. Bob is a very strong light On all of these fl ights we Integrated Defense Systems editor: in that array. Congratula- Diane Stratman: (562) 797-1443 A BETTER FUTURE, in that array. Congratula- were the only airplane in the tions to Boeing for recog- sky over the ocean at our Engineering, Operations & BY DESIGN Boeing’ s Carol Anway contributes to nizing that. speed and altitude. I remem- Technology editor: engineering both at work and in the community. Look inside for more about Bob may not even ber one fl ight returning west- William Cole: (314) 232-2186 her and her engineering teammates. Shared Services editor: remember who I am, but bound from Santa Maria in Mick Boroughs: (206) 919-7584 I will never forget the les- the Azores. We were halfway Human Resources and son he taught: Dedication across before Ocean Control Administration editor: to your profession affects had our fl ight plan. A little Geoff Potter: (312) 544-2946 more than you. while later they came back Copy editor: DEDICATION RECOGNIZED —William Vawter to us, “We now have you as Walter Polt: (312) 544-2954 ust a comment on the indi- Titusville, Fla. friendly on our circuit.” That ONLINE PRODUCTION Jvidual on Page 20 of your was a comforting thought, Production manager: February 2008 issue: Bob REMEMBERING THE 707 since those were still the Cold Alma Dayawon: (312) 544-2936 Robinson is, without a doubt, enjoyed your Historical War days. Web designer: one of the most dedicated peo- IPerspective article about the —Bob Blake Michael Craddock: (312) 544-2931 ple on this planet. As a Boeing Boeing 707 in your December Seattle Graphic artists: spacecraft technician on the 2007/January 2008 issue. Brandon Luong: (312) 544-2118 SPACEHAB contract, I ex- It stirred some 50-year-old Cal Romaneschi: (312) 544-2930 perienced the great privilege memories. Tex Johnston, Jim Web developers: of observing Bob’s dedication Gannet and Tommy Layne Lynn Hesby: (312) 544-2934 and ability to stay focused on were all old friends. Keith Ward: (312) 544-2935 a task for hours on end. On Dec. 20, 1957, I was EDITOR’S Information technology consultant: Bob came to the home in Brooklyn getting Tina Skelley: (312) 544-2323 SPACEHAB facility in Cape ready for Christmas. I was Canaveral, Fla., to upgrade and recently back from three NOTE How to contact us: correct software issues associ- weeks in Seattle where I had This edition of Boeing Frontiers E-mail: ated with a Shuttle mission. I been attending Boeing’s fi rst features design changes that [email protected] observed him at work at about jet performance class for the represent the latest step in the Mailing address: 7 a.m. tapping away on the key- 707, an airplane that had yet design evolution of the magazine. Boeing Frontiers board and intently focused on to make its fi rst fl ight. The MC: 5003-0983 the monitor in front of him. He These changes align with Boeing’s 100 N. Riverside Plaza class was for Pan Am perfor- Chicago, IL 60606 was in that spot for more than mance engineers and engi- brand standards. To learn more Phone: 13 hours, only stopping long neering pilots, but there were about the Boeing brand, including (312) 544-2954 enough to take a restroom break also included a couple of new what the brand stands for and Fax: and to grab a drink. When members of the Boeing fl ight- how to present it properly, visit (312) 544-2078 invited to lunch, his response test group. One was Tommy the Boeing Brand Center at Web address: was, “I have to get this done.” Layne, and the other was Jack http://brandcenter.web.boeing. www.boeing.com/frontiers More than once, Bob has Waddell. We would have close Send all retiree address changes to spent in excess of 10 hours in com on the Boeing intranet.
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