Cable Can Be Cut on Import ITS - for Now

VOLUME 8 ISSUE 1 FEBRUARY 2017

Confidence for the road ahead

Cable can be cut on Modelling import ITS - for now shows massive 2017 market oyota New Zealand has oyota New Zealand has Tconfirmed revealed its market modeling Intelligent Transport Tfor the year is showing a mas- System units that sive number of sales – but there is conflict with local scepticism. radio spectrums can At a Lexus be deactivated. function last The units, which week, Toyota broadcast in the 760 New Zealand Mhz range, which sales and in New Zealand is operations owned by telecom- manager Steve munications compa- Prangnell nies for 4G networks, told journal- Steve Prangnell are progressively be- ists modelling ing fitted to Toyotas shows overall sold new in Japan. optional extra on cars fitted with the New Zealand new vehicle sales If active, the transmitters make the brand’s Safety Sense suite of intelligent could hit 157,214 for the year – well car an illegal import. safety technology - a package of items ahead of the 146,753 cars and com- The Imported Motor Vehicle Indus- like autonomous emergency braking mercials sold in last year’s record try Association has been working on and lane departure warnings. market. the issue with the Ministry of Trans- While it is available in only a small But Prangnell says he is scepti- port, and a delegation visited Japan to number of models, one is the high- cal and will be suggesting a differ- look at the issue late last year. volume Prius, while Safety Sense is ent figure to head office in Japan The system that creates the issue is becoming more widely spread. Toyota at an upcoming planning meeting. Toyota’s ITS Connect unit, which is an Japan confirmed last month all Vitz “It is going to be above 144,000, Continued on page 7 but I am sceptical about 157,000,” Prangnell says. “When I go up INSIDE in March we are going to say AA defends appraisal system 3 150,000.” Farmlands picks Toyota 4 He is expecting strong sales Armstrong reflects on career 9 for Toyota New Zealand’s opera- SEAT returns to NZ 11 4 9 Continued on page 4

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WEEKLY PASSENGER & COMMERCIAL VEHICLE AUCTIONS Vehicle Inspection NZ

2 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

AutoTalk Magazine and Customers confused autotalk.co.nz are published by Auto Media Group 8/152 Quay Street, Limited. P.O. Box 10 50 10, about AA reports: Dealer Auckland City, 1030. Ph. 09 309 2444. unedin dealer Neil on them. dealers use the appraisal sys- GROUP EDITOR Cottle is calling on the “It is important for a per- tem as a “selling tool”. AUTO TRADE TITLES Scott Morgan Automobile Associa- son to know if it is an original But she says the difference D 021 240 2402 tion to make clear the differ- car or has been repaired or is clear if people read the ap- [email protected] ence between its appraisal had extensive restoration praisal form, which recom- and inspection services. done.” mends they also arrange an Some dealers are using the The AA should be provid- inspection. MANAGING EDITOR AA appraisal cars receive during only full reports, Cottle In terms of understanding Richard Edwards 021 556 655 ing the compliance period or says. the difference between the [email protected] afterwards as a selling point, “A normal inspection con- two reports, “some people do, Cottle says. sists of a lot of detail, includ- some don’t,” she says. But often they do not ing photographs. “At the end of the day PUBLISHER explain that an appraisal for “I don’t think the AA is be- people all need to do their Vern Whitehead a dealer is not as thorough own due diligence on the 021 831 153 as a customer-initiated AA car.” [email protected] inspection. That might include an

“Some dealers are giving appraisal, inspection or test CHIEF REPORTER a big pep talk to the peo- drive. Robert Barry ple, saying it has had an AA Stocks says the appraisal 022 0180 998 inspection,” Cottle says. and inspection services will [email protected] Stella Stocks Neil Cottle “They should be calling it remain separate, being sold an appraisal rather than an ing fair to its members. A lot to dealers and consumers SALES MANAGER inspection.” of people think they have got respectively. Dale Stevenson He is keen to highlight that an AA report.” To be associated with the 021 446 214 an appraisal does not cover Motoring services man- appraisal programme, the [email protected] information about damage or ager Stella Stocks says the AA AA requires dealers to have a repairs to a vehicle. has had no complaints about physical yard the public can OPERATIONS “What I’m saying is, if you dealers misrepresenting what visit. It also needs 80% of a MANAGER as a client rang the AA and an appraisal is. dealer’s stock to be appraised Deborah Baxter booked the car in [for an “We would be very disap- by the AA. 027 530 5016 inspection], the AA would say pointed if any dealers were If those conditions are not [email protected] ‘this car has had repairs in a misrepresenting the differ- met, the organisation reserves certain area’. ence and would deal with the right to remove dealers SUBSCRIPTION “The appraisal reports that.” from the programme, Stocks SPECIALIST don’t have that information Stocks acknowledges says. John Stephens 027 530 5023 [email protected]

Car depreciation result unsurprising Auto Media Group Limited makes every endeavour to ensure information study that shows New United Kingdom-based on- United States on 51%. contained in this publication is accurate, Zealand cars depreci- line used car dealer, says cars Imported Motor Vehicle however we are not liable for any losses or issues resulting from its use. ate more quickly than in New Zealand lose 54% of Industry Association chief A Annual subscription: anywhere else in the world their value by the time they executive David Vinsen says $84 + gst ($96.60) is not a surprise for some hit 56,000km. the result sounds accurate, Printed by: Alpine Printers. industry leaders. That is followed closely with the supply of used im- Research by Carspring, a by the UK on 52% and the Continued on page 30

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AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 3 NEWSTALK

Farmlands chooses Toyota in preference to Ford

ural supplies co-operative Farmlands is en- Rtering into an exclusive collaboration with Toyota New Zealand, which gives its shareholders a better deal on new vehicle purchases. As part of the initial four- year deal, Toyota is also the exclusive supplier of fleet vehicles to the Farmlands Co-operative. Farmlands' current purchasing relationship with Ford New Zealand will conclude on February 28, according to its communications and government affairs manager, Tom Clancy. “We have notified our Farmlands customers and card holders that they can continue to receive Ford support and services from sales and operations head lands exists to make sure its “We are focused on selected dealers,” Clancy Steve Prangnell. shareholders get a better improving the safety of New says. He says that the brand deal. Our new agreement Zealand’s rural roads — we “Farmlands customers will partnership is a natural fit with Toyota ensures we live can do this by providing be able to continue to enjoy for Farmlands shareholders, up to our end of the bargain, modern vehicles with all the same special pricing many of whom are either no matter where our share- the safety features, comple- beyond 28 Feb 2017 — the past or current Toyota cus- holders are in New Zealand,” mented by driver educa- only change is that it is now tomers. Reidie says. tion,” Reidie says. directly from Ford,” he says. Farmlands chief executive, “We have also chosen The majority of Toyota ve- The newly signed Farm- Peter Reidie, says choosing Toyota to be our fleet sup- hicles come with an ANCAP lands agreement with Toyota Toyota as a strategic partner plier, so you can expect to five-star safety rating, which gives rural New Zealand even aligns with the co-operative's see more Farmlands-brand- appealed to us.” better access to its motor mission to enhance the pro- ed Toyota utes on-farm in vehicles, and dealer network, ductivity of its shareholders. the not too distant future,” says Toyota New Zealand’s “As a co-operative, Farm- he says.

Modelling shows massive 2017 market

Continued from page 1 “Tourism is massive; to continue at a healthy rate the year is off to a hot tion – with the Toyota and immigration is strong. And against the Japanese yen start. A total of 13,823 new Lexus brands forecast to top there are lots of infrastruc- and Prangnell says interest vehicles were registered in 30,000 sales – the first time ture projects regarding rates are relatively low. the month, up to a massive this has been achieved. roads and housing.” “Money is still cheap in 16% year-on-year, and well Why the positive out- The company is forecast- New Zealand.” ahead of the average 9.5% look? ing the New Zealand dollar January’s statistics show growth seen last year.

4 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

Impressive new North Shore facility for Great Lake

reat Lake Motor Distributors is to build an impressive new state Gof the art purpose built showroom in Albany, on Auckland’s North Shore, to house the SsangYong and LDV vehicle brands. It will be GLMD Owned and Oper- ated - falling under the Vehicle Logistics Ltd group of companies CELEBRATING which operates dealerships in 25 YEARS Henderson, Takanini, Taupo and Wellington. Directors Deon Cooper and Rick Cooper manage the dealerships directly. The new 3800 square metre dealership site is located at 281 Albany Highway, a 20 minute drive from Auckland’s CBD. “SsangYong and LDV repre- sent some of the fastest growing vehicle brands in this country, and Auckland is key market with close to 50% of all new vehicle sales sold in the region” says Deon, managing director of the company. “Both vehicle brands have a range of new vehicles arriving over the next 18 months, including a complete new line-up from SsangYong, full electric vans from LDV and a new range of LDV utes” The new dealership boasts a high-stud workshop with heavy duty hoists to accommodate large motorhomes based on LDV chassis. “This strategic location also allows us to provide better service to some key long-term partners such as NZ Football, Action Manufactur- ing and Ritchies Transport Hold- ings. SsangYong also has a well- established retail customer base on the Shore”. Construction will begin as soon as the building consents are granted, with plans to have the dealership open by Christmas 2017.

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 5 NEWSTALK

Global award for generous John Andrew Ford principal

iving exceptional service to Cycle Challenge, a seven- his community has seen John day cross-country event that GAndrew Ford dealer principal raises money for a variety of Paul Brown honoured at Ford’s Salute charitable causes. to Dealers. Each year his dealership Brown is one of six winners selected donates vehicles to the from a field of nearly 80 nominees winners of the corporate from the United States, Canada, Brazil, challenge race, who in turn Europe, Asia Pacific, the Caribbean, assign the vehicles to be Mexico and Central America, Africa used by selected charities, and the Middle East. including the Cancer Soci- His achievements include his dedi- ety and Ronald McDonald cated support of Camp Quality, a char- House. John Andrew Ford dealer principal Paul Brown is ity that focuses on improving the quality Brown has also recently congratulated by Edsel B. Ford II of life of children living with cancer. completed two terms on Proceeds from his dealership’s local school boards of ways to truly go further in their com- many fundraising efforts – more than trustees. munities,” he says. $950,000 to date – have helped Camp Salute to Dealers awards programme As part of the award, the Ford Motor Quality grow its offerings and the num- chairman Edsel B Ford II says he is Company Fund donates $10,000 to a ber of children it can accommodate. amazed by the efforts of the company’s charity of each winner’s choice. Brown is also a generous supporter dealers from all around the world. The five other winners are from the of the BDO Wellington-to-Auckland “Time and time again our dealers find United States, Canada and Turkey. Renault-distributor lands Infiniti brand

issan’s spinoff premium brand a bigger group of brand new QX70 Infiniti will be constructed at 500 Infiniti is set to arrive in New SUVs parked on the Port of Auckland Great South Road, Greenlane but Au- NZealand – but in the hands of a wharves this week. totalk believes the Infiniti vehicles will different distributor. The spokesperson also says the initially share space at the Renault site Global Motors New next door. Zealand Limited, owned In Australia, Infiniti vehi- by interests related to the cles officially went on sale Giltrap and Spencer families, from the third quarter of currently distributes Renault, 2012, and the brand shares but will add the brand to its premises with Nissan Aus- roster over the next couple tralia in Dandenong South, of months. Victoria. It will officially – but While Infiniti spun-off quietly – begin selling the from the Nissan brand, it brand from its Auckland and now exists in its own right Christchurch dealerships as part of the Renault Nissan from March. Alliance. A spokesperson for Global Nissan New Zealand man- Motors – who declined to aging director John Manly be named – confirmed to says that while they have AutoTalk sales will begin with the Q50 Q30, QX30, and Q60 Coupe models looked at Infiniti in the past, the local sedan, QX70 SUV and QX80 SUV. will follow later in 2017, “and what distributor had not sought the brand, Stock has already begun arriv- we saw in Detroit will be part of the planning instead to focus on its role as ing – AutoTalk spotted a small ship- brand’s line-up in mid-2018.” a mainstream distributor. ment of two QX80 SUVs as well as In Auckland, a new dealership for

6 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz PEOPLETALK

Cable can be cut on import ITS - for now

Continued from page 1 mendation is that a gap is are, but if they have to im- working to make sure this would be fitted with Safety cut in the wire and a ‘do not port them, this is what needs happens fast,” he says. Sense from this year. reconnect’ sticker is at- to be done.” “We are watching, and As of October 2016, tached, so someone does He is unsure how long the continuing to work with around 50,000 vehicles car- not inadvertently repair the solution will work. stakeholders here in New ried the ITS Connect system. wire at a later date. This must “I think it is going to be Zealand, and we are continu- Toyota NZ spokesperson be completed before the car fine until they start inte- ing to monitor the progress Morgan Dilks says the brand leaves Japan. grating more autonomous of this technology in Japan,” has been working with the “Our primary advice is to functions into vehicles, and Wilkerson says. MoT and IMVIA to provide leave these cars where they Japanese manufacturers are them access to cars in Japan for testing, and confirma- tion of how the system works and how it can be disabled. The system can be identified through a dash screen menu, and disabling it is as simple as cutting a wire - although access is reported to be difficult. It does not affect other safety systems. “The ITS system (which has the conflicting frequency in New Zealand) can be disabled by removing the power input to the ITS computer in the vehicle,” Dilks says. “This Lake Taupo Port Calls Carrera 1703 Tokyo Car 1705 Carrera 1706 is detected on the multi- 1704 display when the ignition is Osaka 3 Feb 15 Feb 3 Mar 17 Mar turned on. “Disabling the system Nagoya 4 Feb 16 Feb 4 Mar 18 Mar through cutting the power Yokohama 5 Feb 17 Feb 5 Mar 19 Mar input does not impact on Auckland 20 Feb 7 Mar 22 Mar 7 Apr any of the vehicle’s other Wellington 6 Mar 10 Mar 3 Apr 10 Apr safety features.” Dilks notes this may not Lyttelton 4 Mar 9 Mar 1 Apr 9 Apr always be as simple. Nelson 6 Mar 11 Mar 3 Apr 11 Apr “Currently while the ITS system can be disabled in PORT TO DOOR SERVICE INCLUDING: isolation without affect- ing other vehicle features  MPI Border inspection  NZ Customs clearance (such as safety) then ITS is manageable. In the future, if  Odometer certification  Delivery Nationwide ITS systems are more tightly  Digital Photography for  Insurance integrated then it could be more difficult to disable in prior sales in NZ isolation.” IMVIA policy analyst Kit Wilkerson believes companies processing vehicles for export in Japan have the www.armacup.com ability and tools to remove dashboards in an economic and damage-free way to undertake the work. The association’s recom-

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AutoTalk's January 7 managing editor THE halo model next year. looks at the Swift range revised Managing director Nobuya month gone by on after ten years at the Sonada has confirmed today AutoTalk.co.nz the NSX supercar will be

Richard Edwards DIARY top launched here. To celebrate the Suzuki Swift achieving a decade of being New Zealand’s top selling light January 14 January 5 car, the New Zealand distribu- Call for review on Fewer large cars no tor has axed two model vari- ANCAP aligns ants, and dropped the price on taxi regulation barrier to safety says the base model by 5%. The leader of the Act party protocols with Euro AA The entry-level 1.4-litre GL has called for a review of rules NCAP While big cars didn’t dominate model now carries a recom- governing taxi-service style From 2015, the Australasian the ANCAP list for 2014, the mended retail price of $18,990, apps, such as Uber. New Car Assessment Pro- range of small to medium ve- plus on-road costs, for the The technology has hit gramme (ANCAP) will align its hicles with 5-star safety ratings manual version, and $19,990, the headlines in the last week testing protocols with those of continues to grow according plus on-road costs, for the with Police stoping and fin- the European NCAP. to the New Zealand Automo- automatic transmission model. ing Uber drivers for allegedly While the physical crash tests bile Association using their smartphones as are close to identical, analysis “The Mazda3,. the 2014 taxi meters. At times this has of the resulting data is slightly New Zealand Car of the Year, January 8 meant the leaving of passen- different. From now, Euro NCAP along with the Toyota Corolla, gers on the roadside. results will be released in New Volkswagen Polo and Honda Giant DMS company NZ Hyundai dealers Zealand and Australia without Accord have all been awarded promises faster being reassessed by ANCAP, 5-star safety ratings this year, dig in for rally champ however they will still carry the so the New Zealand fleet is technology ‘down Hyundai WRC works driver ANCAP brand. becoming safer,” says AA under’ Hayden Paddon’s partnership motoring services general The formation of a giant global with Hyundai New Zealand, manager Stella Stocks. DMS company – CDK Global, and its dealer network, has Due to strong growth over the past 12 months one of Inc. – has been welcomed by been strengthened with a deal Auckland’s leading vehicle retailers, Buy Right Cars, is one of the biggest automotive that will support him through softtware providers in Australa- the next twelve rallies in his looking for an experienced buyer to join a sia, TSI. WRC i20 car. STRONG VEHICLE PURCHASING TEAM. “The formation of CDK, along with the operational Economist’s theory autonomy it now has, is espe- on imports misses +gst The Buyer will be responsible for: cially exciting for those of us in the world’s smaller mar- key point – IMVIA • purchasing stock in NZ kets,” says TSI’s group general A think piece issued by eco- • purchasing stock from auctions in Japan nomics firm Infometrics has $395 • pricing trade in’s We need someone manager, Darryn Crothall. been dismissed as ‘completely • analysing the used car market trends and providing who can commit suggestions on purchasing strategy weekdays and half a incorrect’ by the Imported Mo- • analysing reconditioning costs for vehicle types to be day on Saturday and January 13 tor Vehicle Industry Association. incorporated into pricing strategy the role may involve a The claims by economist Accountabilities include: few business trips to Speeding review Benje Patterson, say that fur- Japan each year. ther dropping of tariffs from • Assist in documenting the vehicle testing process requested • Ensure vehicle purchase prices are always the Japanese-Australian vehi- In return, the Police Minister Michael maintained at wholesale market value after cle trade could severely affect taking into account reconditioning/repair costs successful applicant Woodhouse has asked Police the New Zealand market for • Secure vehicle purchasing volumes will be rewarded with to undertake a review of the vehicles. a competitive public messages that under- The successful applicant would have/be: remuneration package pinned the 2014/15 summer • A minimum of 5 years experience as a buyer and a challenging fast road safety campaign. either in Japan or using contacts in NZ paced environment. January 15 • Honest, trustworthy and hardworking The ‘zero tolerance’ campaign has been widely • Ability to analyse and interpret market trends Scrapage rates fall as • Strong interpersonal skills criticised as taking the focus fleet grows • Strong contacts within the NZ dealership market off safe driving. The number of vehicles leaving If this role sounds like a good fit, please email NZ to get Honda New Zealand’s fleet rose this expressions of interest to Qiuchee Wong at year – but is still tracking well [email protected], or call supercar behind the number entering. While Jazz, Civic and CRV may 0274 482 433 if you’d like further information. According to Turner’s mar- lead Honda on volume in New ket report, a total of 138,805 Zealand, the company has vehicles left the market last confirmed it will have some- year, up 4% for all of 2013. 12 | AUTOTALK FEBRUARY 2015 | thing more interesting as a www.autotalk.co.nz Fiat Chrysler NZ boss

Continued on page 13

Quarter page ad in monthly THE WORKS – all of the above 1,2,3 3 PDF and printed magazine – also listed on website for $995+gst autotalk.co.nz for 4 weeks. Live link from the PDF mag and web to your ad on NEWSTALK AutoTalk's January 7 managing editor THE halo model next year. looks at the Swift range revised Managing director Nobuya month gone by on after ten years at the Sonada has confirmed today AutoTalk.co.nz the NSX supercar will be

Richard Edwards DIARY top launched here. To celebrate the Suzuki Swift achieving a decade of being Talk to us today – and get the New Zealand’s top selling light January 14 January 5 car, the New Zealand distribu- Call for review on Fewer large cars no tor has axed two model vari- autotalk.co.nz ANCAP aligns ants, and dropped the price on taxi regulation barrier to safety says the base model by 5%. The leader of the Act party protocols with Euro AA The entry-level 1.4-litre GL has called for a review of rules NCAP While big cars didn’t dominate model now carries a recom- governing taxi-service style From 2015, the Australasian the ANCAP list for 2014, the mended retail price of $18,990, apps, such as Uber. New Car Assessment Pro- range of small to medium ve- plus on-road costs, for the The technology has hit gramme (ANCAP) will align its hicles with 5-star safety ratings manual version, and $19,990, the headlines in the last week testing protocols with those of continues to grow according plus on-road costs, for the with Police stoping and fin- the European NCAP. to the New Zealand Automo- automatic transmission model. ing Uber drivers for allegedly While the physical crash tests bile Association using their smartphones as are close to identical, analysis “The Mazda3,. the 2014 taxi meters. At times this has of the resulting data is slightly New Zealand Car of the Year, January 8 meant the leaving of passen- best deal on staff recruitment different. From now, Euro NCAP along with the Toyota Corolla, gers on the roadside. results will be released in New Volkswagen Polo and Honda Giant DMS company NZ Hyundai dealers Zealand and Australia without Accord have all been awarded promises faster being reassessed by ANCAP, 5-star safety ratings this year, dig in for rally champ however they will still carry the so the New Zealand fleet is technology ‘down Hyundai WRC works driver ANCAP brand. becoming safer,” says AA under’ Hayden Paddon’s partnership motoring services general The formation of a giant global with Hyundai New Zealand, manager Stella Stocks. DMS company – CDK Global, and its dealer network, has Due to strong growth over the past 12 months one of Inc. – has been welcomed by been strengthened with a deal Auckland’s leading vehicle retailers, Buy Right Cars, is one of the biggest automotive that will support him through softtware providers in Australa- the next twelve rallies in his looking for an experienced buyer to join a sia, TSI. WRC i20 car. STRONG VEHICLE PURCHASING TEAM. “The formation of CDK, along with the operational Economist’s theory autonomy it now has, is espe- on imports misses The Buyer will be responsible for: cially exciting for those of us in the world’s smaller mar- key point – IMVIA • purchasing stock in NZ kets,” says TSI’s group general A think piece issued by eco- • purchasing stock from auctions in Japan nomics firm Infometrics has We need someone manager, Darryn Crothall. • pricing trade in’s been dismissed as ‘completely • analysing the used car market trends and providing who can commit incorrect’ by the Imported Mo- suggestions on purchasing strategy weekdays and half a DEBORAH BAXTER • analysing reconditioning costs for vehicle types to be day on Saturday and January 13 tor Vehicle Industry Association. incorporated into pricing strategy the role may involve a The claims by economist Accountabilities include: few business trips to Speeding review Benje Patterson, say that fur- Japan each year. ther dropping of tariffs from • Assist in documenting the vehicle testing process requested • Ensure vehicle purchase prices are always the Japanese-Australian vehi- In return, the Police Minister Michael maintained at wholesale market value after cle trade could severely affect taking into account reconditioning/repair costs successful applicant Woodhouse has asked Police the New Zealand market for • Secure vehicle purchasing volumes will be rewarded with to undertake a review of the vehicles. a competitive public messages that under- The successful applicant would have/be: remuneration package pinned the 2014/15 summer • A minimum of 5 years experience as a buyer and a challenging fast road safety campaign. either in Japan or using contacts in NZ paced environment. January 15 The ‘zero tolerance’ • Honest, trustworthy and hardworking [email protected] campaign has been widely • Ability to analyse and interpret market trends Scrapage rates fall as • Strong interpersonal skills criticised as taking the focus fleet grows • Strong contacts within the NZ dealership market off safe driving. The number of vehicles leaving If this role sounds like a good fit, please email NZ to get Honda New Zealand’s fleet rose this expressions of interest to Qiuchee Wong at supercar year – but is still tracking well +gst [email protected], or call behind the number entering. While Jazz, Civic and CRV may 0274 482 433 if you’d like further information. According to Turner’s mar- lead Honda on volume in New ket report, a total of 138,805 Zealand, the company has vehicles left the market last confirmed it will have some- 027 530 5016 $450 year, up 4% for all of 2013. 12 | AUTOTALK FEBRUARY 2015 | thing more interesting as a www.autotalk.co.nz Fiat Chrysler NZ boss

Continued on page 13

8 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz THESE SPECIAL RATES APPLY TO RECRUITMENT ADS ONLY. PEOPLETALK TheULTIMATE Armstrong’s journey to the top

ick Armstrong is best up”. 450 employees, is also strongly known for his involve- Once his success in the focused on keeping up with RECRUITMENT Rment in the new- south was solidified, Arm- changes in technology. car game, with a string of strong made the move north “It’s happening a damn successful franchises that in 2007, setting up Subaru sight quicker than you want PACKAGE stretch the length of the and Peugeot franchises in it to. But we are subject to country. Wellington. all the information, we know Get your recruitment advertising into the media that delivers people you won’t have to train However, his early days in “It was one of those situ- what’s coming when. the industry were dominated ations where it is hard to set “There’s a level of training by selling used cars and im- up there. It is really difficult in we are having to put techni- porting from overseas. any of those smaller centres cians and sales staff through Rick Armstrong THREE GREAT OPTIONS Armstrong began his career to set up a business without which is intensive. time we had to use a check in 1985 as a 19-year-old local knowledge.” “Technology is changing sheet on a clipboard.” working for a couple of used- However, Armstrong says so much they are almost be- It is also changing the way List your advert (up to half a page) car dealers in Christchurch, the operation has gone from coming IT people in a way.” people buy cars, with plenty FOR MAXIMUM IMPACT go on before managing a yard. strength to strength. Investing in that technol- of research that can be done on autotalk.co.nz (with over 1 2 the front page of our three-weekly “I worked there for a few “Wellington for us is a ogy isn’t cheap, but it does online before even visiting a 35,000 page views a month). news ALERTS (read by 40,000 years, learning the ropes and very, very important region. help increase efficiency, he dealership. subscribers each month). Claim attention selling cars very successfully We have got big market says. “When you check a car “How we sell to the pub- • 4 weeks on autotalk.co.nz as a young guy,” he says. share down there.” in for service, you’re met by lic and market to the public opportunities page with a panel on 3 of the weekly ALERTS “I learned a lot about the And when the opportunity a service advisor that’s got is fast changing, but it keeps • 4 weeks on bottom of AutoTalk linked to your ad industry, buying and sell- to buy Auckland City Toyota an iPad. you on your toes. It gives Alert (12 appearances) with link to (up to a half page) ing, made some money and from the Giltrap Group came “Everything is becoming you a bit of a buzz.” on autotalk.co.nz managed to hang on to it.” about in 2014, he jumped at very operationally efficient, However, Armstrong is still your advert on autotalk.co.nz Eventually the entrepre- the chance to move north which is exactly what we are a believer in physical dealer- • Adverts are also listed on neur went out on his own, again. looking for. Once upon a Continued on page 10 forming Armstrong Motor “I always had the ambition dieseltalk.co.nz on 12 weekly Group in 1993, which dealt in of getting to Auckland. I liked alerts. $650 +gst used imports. the idea of living here.” Armstrong says he parallel After putting the time into imported everything from it to establish the business, Subarus to Nissans and Mit- Armstrong has four Auckland subishis. dealerships operating, and

NEWSTALK “You name it, we were another being built in Botany.

Richard Edwards DIARY top launched here. To celebrate the Suzuki Swift bringing it in. “One of the things achieving a decade of being New Zealand’s top selling light January 14 January 5 car, the New Zealand distribu- Call for review on Fewer large cars no tor has axed two model vari- ANCAP aligns ants, and dropped the price on taxi regulation barrier to safety says the base model by 5%. The leader of the Act party protocols with Euro AA The entry-level 1.4-litre GL has called for a review of rules NCAP While big cars didn’t dominate model now carries a recom- governing taxi-service style From 2015, the Australasian the ANCAP list for 2014, the mended retail price of $18,990, apps, such as Uber. New Car Assessment Pro- range of small to medium ve- plus on-road costs, for the The technology has hit eraPower has gramme (ANCAP) will align its hicles with 5-star safety ratings manual version, and $19,990, the headlines in the last week testing protocols with those of continues to grow according plus on-road costs, for the with Police stoping and fin- “Those were the days that has been beneficial the European NCAP. to the New Zealand Automo- automatic transmission model. ing Uber drivers for allegedly While the physical crash tests bile Association using their smartphones as are close to identical, analysis “The Mazda3,. the 2014 taxi meters. At times this has of the resulting data is slightly New Zealand Car of the Year, January 8 meant the leaving of passen- different. From now, Euro NCAP along with the Toyota Corolla, gers on the roadside. results will be released in New Volkswagen Polo and Honda Giant DMS company NZ Hyundai dealers Zealand and Australia without Accord have all been awarded promises faster being reassessed by ANCAP, 5-star safety ratings this year, dig in for rally champ however they will still carry the so the New Zealand fleet is technology ‘down Hyundai WRC works driver ANCAP brand. becoming safer,” says AA under’ Hayden Paddon’s partnership motoring services general The formation of a giant global with Hyundai New Zealand, when new cars were quite throughout is me living in manager Stella Stocks. DMS company – CDK Global, and its dealer network, has Due to strong growth over the past 12 months one of Inc. – has been welcomed by been strengthened with a deal Auckland’s leading vehicle retailers, Buy Right Cars, is one of the biggest automotive that will support him through softtware providers in Australa- the next twelve rallies in his looking for an experienced buyer to join a sia, TSI. WRC i20 car. STRONG VEHICLE PURCHASING TEAM. “The formation of CDK, along with the operational Economist’s theory autonomy it now has, is espe- on imports misses +gst The Buyer will be responsible for: cially exciting for those of us in the world’s smaller mar- key point – IMVIA • purchasing stock in NZ kets,” says TSI’s group general A think piece issued by eco- • purchasing stock from auctions in Japan nomics firm Infometrics has expensive in New Zealand.” the region and developing $395 • pricing trade in’s We need someone manager, Darryn Crothall. increased dealership been dismissed as ‘completely • analysing the used car market trends and providing who can commit suggestions on purchasing strategy weekdays and half a incorrect’ by the Imported Mo- • analysing reconditioning costs for vehicle types to be day on Saturday and January 13 tor Vehicle Industry Association. incorporated into pricing strategy the role may involve a The claims by economist Accountabilities include: few business trips to Speeding review Benje Patterson, say that fur- Japan each year. ther dropping of tariffs from • Assist in documenting the vehicle testing process requested • Ensure vehicle purchase prices are always the Japanese-Australian vehi- In return, the Police Minister Michael maintained at wholesale market value after cle trade could severely affect taking into account reconditioning/repair costs successful applicant Woodhouse has asked Police the New Zealand market for • Secure vehicle purchasing volumes will be rewarded with to undertake a review of the vehicles. a competitive public messages that under- The successful applicant would have/be: remuneration package But by 2000, Armstrong the business,” he says. pinned the 2014/15 summer • A minimum of 5 years experience as a buyer and a challenging fast road safety campaign. either in Japan or using contacts in NZ paced environment. January 15 • Honest, trustworthy and hardworking The ‘zero tolerance’ campaign has been widely • Ability to analyse and interpret market trends Scrapage rates fall as • Strong interpersonal skills criticised as taking the focus fleet grows • Strong contacts within the NZ dealership market off safe driving. The number of vehicles leaving If this role sounds like a good fit, please email New Zealand’s fleet rose this by NZ to get Honda expressions of interest to Qiuchee Wong at year – but is still tracking well [email protected], or call supercar behind the number entering. While Jazz, Civic and CRV may 0274 482 433 if you’d like further information. According to Turner’s mar- lead Honda on volume in New revenue ket report, a total of 138,805 had swapped importing for Zealand, the company has “You become part of the vehicles left the market last confirmed it will have some- year, up 4% for all of 2013. 12 | AUTOTALK FEBRUARY 2015 | thing more interesting as a www.autotalk.co.nz Fiat Chrysler NZ boss Continued on page 13 the new-car new franchise community. I’ve done that in segment, starting off in his all of the places I have lived.” Quarter page ad in monthly THE WORKS – all of the above 1,2,3 Christchurch home base. One thing Armstrong has % 3 PDF and printed magazine “I just decided the import learned after almost two – also listed on website for $995+gst market was no longer for decades in the new-car busi- me. I’m staggered that the ness is customers need the autotalk.co.nz for 4 weeks. Live link import market is still going,” whole package, from service from the PDF mag and web he says. to finance, customer experi- to your ad on NEWSTALK He had secured several ence and parts. AutoTalk's January 7 managing editor THE halo model next year. looks at the Swift range revised Managing director Nobuya month gone by on after ten years at the Sonada has confirmed today AutoTalk.co.nz the NSX supercar will be

Richard Edwards DIARY top launched here. To celebrate the Suzuki Swift achieving a decade of being Talk to us today – and get the franchises in Christchurch by “Selling cars is a part of New Zealand’s top selling light January 14 January 5 car, the New Zealand distribu- Call for review on Fewer large cars no tor has axed two model vari- Contact us to learn how autotalk.co.nz ANCAP aligns ants, and dropped the price on taxi regulation barrier to safety says the base model by 5%. The leader of the Act party protocols with Euro AA The entry-level 1.4-litre GL has called for a review of rules NCAP While big cars didn’t dominate model now carries a recom- governing taxi-service style From 2015, the Australasian the ANCAP list for 2014, the mended retail price of $18,990, apps, such as Uber. New Car Assessment Pro- range of small to medium ve- plus on-road costs, for the The technology has hit 2006, including the popular the business. You want to gramme (ANCAP) will align its hicles with 5-star safety ratings manual version, and $19,990, the headlines in the last week testing protocols with those of continues to grow according plus on-road costs, for the with Police stoping and fin- the European NCAP. to the New Zealand Automo- automatic transmission model. ing Uber drivers for allegedly bile Association using their smartphones as 20 While the physical crash tests are close to identical, analysis “The Mazda3,. the 2014 taxi meters. At times this has of the resulting data is slightly New Zealand Car of the Year, January 8 meant the leaving of passen- best deal on staff recruitment different. From now, Euro NCAP along with the Toyota Corolla, gers on the roadside. results will be released in New Volkswagen Polo and Honda Giant DMS company NZ Hyundai dealers Zealand and Australia without Accord have all been awarded promises faster Subaru brand, and had set up being reassessed by ANCAP, 5-star safety ratings this year, continue selling them cars dig in for rally champ however they will still carry the so the New Zealand fleet is technology ‘down Hyundai WRC works driver ANCAP brand. becoming safer,” says AA under’ Hayden Paddon’s partnership tinyurl.com/eraPowerNZ motoring services general The formation of a giant global with Hyundai New Zealand, manager Stella Stocks. DMS company – CDK Global, and its dealer network, has Due to strong growth over the past 12 months one of Inc. – has been welcomed by been strengthened with a deal Auckland’s leading vehicle retailers, Buy Right Cars, is one of the biggest automotive that will support him through softtware providers in Australa- the next twelve rallies in his looking for an experienced buyer to join a sia, TSI. WRC i20 car. STRONG VEHICLE PURCHASING TEAM. “The formation of CDK, a Mercedes-Benz dealership and servicing their cars, along with the operational Economist’s theory autonomy it now has, is espe- on imports misses The Buyer will be responsible for: cially exciting for those of us in the world’s smaller mar- key point – IMVIA • purchasing stock in NZ kets,” says TSI’s group general A think piece issued by eco- 09 478 0370 • purchasing stock from auctions in Japan nomics firm Infometrics has We need someone manager, Darryn Crothall. • pricing trade in’s been dismissed as ‘completely • analysing the used car market trends and providing who can commit incorrect’ by the Imported Mo- suggestions on purchasing strategy weekdays and half a DEBORAH BAXTER • analysing reconditioning costs for vehicle types to be day on Saturday and January 13 tor Vehicle Industry Association. incorporated into pricing strategy in Dunedin. building that customer base. the role may involve a The claims by economist Accountabilities include: few business trips to Speeding review Benje Patterson, say that fur- Japan each year. ther dropping of tariffs from • Assist in documenting the vehicle testing process requested • Ensure vehicle purchase prices are always the Japanese-Australian vehi- In return, the Police Minister Michael maintained at wholesale market value after cle trade could severely affect taking into account reconditioning/repair costs successful applicant Woodhouse has asked Police the New Zealand market for • Secure vehicle purchasing volumes will be rewarded with to undertake a review of the vehicles. a competitive public messages that under- The successful applicant would have/be: remuneration package pinned the 2014/15 summer • A minimum of 5 years experience as a buyer and a challenging fast road safety campaign. January 15 In hindsight, he says it was paced environment. “That’s the challenge in either in Japan or using contacts in NZ The ‘zero tolerance’ • Honest, trustworthy and hardworking [email protected] campaign has been widely • Ability to analyse and interpret market trends Scrapage rates fall as • Strong interpersonal skills criticised as taking the focus fleet grows • Strong contacts within the NZ dealership market off safe driving. The number of vehicles leaving If this role sounds like a good fit, please email NZ to get Honda New Zealand’s fleet rose this expressions of interest to Qiuchee Wong at supercar year – but is still tracking well +gst [email protected], or call behind the number entering. While Jazz, Civic and CRV may 0274 482 433 if you’d like further information. According to Turner’s mar- lead Honda on volume in New ket report, a total of 138,805 the start of “a nationwide the car industry.” Zealand, the company has vehicles left the market last confirmed it will have some- 027 530 5016 $450 year, up 4% for all of 2013. 12 | AUTOTALK FEBRUARY 2015 | thing more interesting as a www.autotalk.co.nz Fiat Chrysler NZ boss Continued on page 13 company from the bottom The company, which has

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 9 THESE SPECIAL RATES APPLY TO RECRUITMENT ADS ONLY. PEOPLETALK

Continued from page 9 market is steady, it’s the best interested, it can be an excit- so focused and committed ships, because “people still time. You’re not challenged ing career. If you like it and to what he wants.” like to deal with people they with an upturn or a downturn.” want to have a bit of fun in While he plans to take a trust”. Armstrong says the car work, it’s something people trip to Europe later this year Armstrong says the fran- industry is a fantastic one should consider.” to follow his son’s progress, chise side of the market is in- that young people looking During his downtime, he doesn’t have to go far to credible at the moment, but for a career should consider Armstrong takes on the role of watch him in action right he prefers when the market getting involved in. “I’ve been proud dad, following his son now. is steady rather than too up in the game all this time and Marcus’ motor-sport career. “At the moment he’s in or down. seen a lot of people come “He’s living up in Europe New Zealand doing the “When the business is and go from the car industry. at the moment on a Ferrari Toyota Racing Series. It’s growing and being driven by If you stick at it, it’s been really development contract. He cool having Marcus home.” growth, you need bigger fa- good to so many people. will be in pretty good hands cilities at a big cost. When the “I just think if you’re really over the next few years. He’s New cars provide

The New Zealand Automotive Industry’s software provider of choice best value: Armstrong

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10 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

SEAT to launch in New Zealand panish car manufacturer The rise of the SUV seg- SEAT is returning to the ment in New Zealand has SNew Zealand market encouraged the company to after an absence of almost bring two specifications of its two decades. Ateca model — the Style and The Volkswagen subsidiary Xcellence — into the country. pulled out of the Australa- “There is growth in SUVs sian market in the late here, and the sporty na- 1990s. ture of the brand is dif- However, SEAT New ferent to what’s already Zealand general man- out there,” Yates says. SEAT is bringing its Ateca SUV to New Zealand ager James Yates says The Ateca will be here, but it is generally un- early in the piece. now is the right time to joined by the Leon known in New Zealand. “Profile is a hard one to return. SEAT New Zealand Cupra and Leon However, he believes peo- measure. We’ve got targets. There are plans to general manager FR — two differ- ple will be impressed by the “If we can get a small foot- start in Auckland, with James Yates ent versions of the quality of the product, which hold, I will be pretty happy.” a showroom opening company’s five- originated in Barcelona. Yates says his team is at one of Giltrap Group’s exist- door hatch. “We’re not trying to launch working on digital options for ing dealerships in the second Yates says it is likely more a brand from an unknown showcasing the cars, but get- quarter of the year, he says. models will be introduced country or one with low qual- ting the Auckland showroom “If we can make it work next year. ity perceptions.” up and running is the priority. here [in Auckland], we can He says there are a few And as for building the Price is still being worked talk to the rest of the country people that might remember brand here, it is hard to quan- through, but will be competi- at a later stage.” the brand from its first stint tify how long that will take so tive, he says. MTF Accelerator on the right foot

ven with the intro- To minimise the poten- email advising that the duction of comput- tial for mistakes and rework loan has begun. Custom- Eers, writing loans still involved in documentation, ers can access their loan seems to involve a lot of Accelerator can calculate documents at any time paperwork and signatures. who needs to sign what by logging into the cus- Automotive financier box, and all the documents tomer website. MTF is working towards required for each type of MTF CEO Glen Todd taking the time and hassle contract. Signatures are says: “While a face-to- People using the Accelerator app out of the process, the first made on the digital con- face relationship with step is being its new app — tract with a special pen, customers is key, we simply app as simple as possible. Accelerator. or even the customer’s couldn’t ignore the potential “As it turns out, the more Accelerator is an iPad finger. Required customer saving of time, paper and traditional dealers had no app which captures sig- hassle offered by problem adapting to the natures and even whole developing a fully new process at all, and documents. Developed By Simon Hopkins, digitally integrat- have been great ambassa- by MTF, the app’s avail- Solutions Team Manager ed process. MTF dors for the software.” able to all its vehicle [email protected] vehicle dealers A number of MTF finance dealers and franchises and franchises providers cover great around New Zealand. love the mobil- distances to meet custom- The speed of uptake has ity and flexibility ers, so the flexibility offered been impressive: from an documents and ID are that Accelerator offers, and by the app has been a real initial release to five pilot photographed with the iPad our customers tell us they boon. Jacob Gray from users in March, well over camera, and automatically appreciate how up-market Carbase in Dunedin advises half of all MTF loans are filed with MTF, completing and convenient it is.” that as well as finding the now completely paperless. the compliance require- Todd explains that there application very easy to use, And, much like the mobile ments. The loan is finished were some initial concerns his customers were “pretty internet banking revolu- on the iPad, and within two from those dealers wary of wowed” by being able to tion, users wonder how minutes the customer is au- new technology, so great sign their contract on an they managed without it. tomatically sent a welcome care was taken to keep the iPad.

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 11 NEWSTALK

Moving metal a fast-changing game

n an age where hybrid and 2016, they certainly know And then there was the implement. electric vehicles are no how to move metal. expo floor, all 31,120 square But I can imagine identify- Ilonger considered oddities, Along with a small con- metres of it, filled with all ing what to attend would’ve and with autonomous ve- tingent of Kiwis, I joined the manner of suppliers from been a nightmare for a dealer hicles on the horizon, the car thousands of attendees at the DMS providers to auto- principal. Do I go to Stop the as we know it is undergoing NADA conference with an eye mated car washes, and every Haemorrhaging of Attrition its most significant transition on learning about new tech- conceivable technology to and Increase Sales and Gross in 100 years. niques to boost dealership enhance or measure each by 50%, or Five Strategies to It is fitting, then, that 2017 enquiry and customer reten- nuance of a modern car Dominate Your Market? How will mark the 100th anniver- tion, and optimise am I can going to find time sary of the North American sales. for Dealership of Tomorrow Dealer Association (NADA), We know the US by Steve Vermeulen — Retail Trends for the Next the United States body for car market is huge, Marketing manager Decade and Beyond, and still vehicle retailers. but sometimes it’s Nichibo attend Recruiting: To Find the NADA’s suitably elabo- hard to fathom just Needle in the Haystack? rate annual conference was how big it is. It takes So, yes, scheduling at held in New Orleans, and something like NADA is an issue, but overall focussed firmly on the ways NADA to put it all in perspec- dealership. there’s enough good content we market, sell and service tive, and within minutes With so many interesting and innovation on display to vehicles. Unsurprisingly, that of stepping into the New learning modules available, get a flavour of what we need side of the industry is also Orleans convention centre managing the crossover is to be thinking about over the undergoing its own shift in we started to understand the challenging — you simply next couple of years. traditional thinking. scale of things. can’t attend everything, and Looking for a silver bullet? Amid political insanity, The centre itself is more of course there’s a risk you’ll Keep looking. NADA 2017 seemingly unbridgeable di- than a kilometre long, with miss one really critical work- didn’t throw up any revela- vides in equality and — if the NADA training workshops shop while attending a dud. tions you probably haven’t streets of New Orleans are filling break-out rooms along As a marketer, I focussed heard about — unless you’re any indicator — an ever-pre- about half of that expanse. on topics I knew could either still agonising about the size sent whiff of pot, Americans Hundreds of individual dramatically enhance the of the starburst in your print generally do know how to theatres housed anywhere current strategies and tactics ad, and shooting for a one in treat a customer. from 30 to 100 participants in I have in play, or give me six closing ratio — in which And with more than 17.5 sessions on every aspect of insight into emerging trends case … um … where to start? million new vehicles sold in dealership improvement. or technology I can begin to Continued on page 13

12 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

Continued from page 12 was the one innovation that finally brings 100% vehicle e- and fast, both consumer and However, it was reassuring hinted most at a future selling commerce to the fore? dealer facing. One thing’s for to see our US counterparts tool. I sampled a beta version I suspect we’ll see more certain, the next 100 years validating some of the tactics of what eBay Motors sees as developments in automotive promise a lot more change New Zealand benchmark the not-too-distant technol- VR applications coming thick to come. operators are implement- ogy which will help us ing. It should be no surprise engage consumers even that more than 70% of typical more. Dealer Information Notice dealership enquiries in the With a low-cost headset Dealer Information Notice States are now triggered from and mobile device a user a digital source, and Vehicle can now have an immer- MTA MEMBERSHIP INFORMATION Display Pages (VDPs) and sive 3D interior and exte- Cost Interests website form fills are critical rior view of a car at home National Subscription of motor vehicle dealers a priority measures. or in the $700 Excl GST & Branch fee Yes No Content is dealership.  increasingly A simple Brand Year Capacity important, wave of the Strong & nationally recognised Since 1917 4000 members with the writ- hand al- MTA is NZ’s largest dealer representative group: Franchise ten word for lows them dealers, used dealers, motorcycle dealers, and truck dealers search engine to peruse Market analysis - regular, visibility, but specifica- Mediation Yes No accurate and detailed video is also tions, read Advocacy - pushing the causes a powerful peer re- HR Advice Yes No engagement views and for your industry tool. If you’re try different Benefits - save money with MTA stationery Yes No putting more trim levels,  key business partners attention on these areas, and they can even take a IT Advice Business Range of Need a mentor you’re focussing on what a virtual test drive. Yes No Managers newsletters Yes No lot of successful dealers in A salesperson can Specialist training Business Advice the States are now imple- see what they’re looking Industry Yes No menting in volume. at, and can offer voice research Yes No  I’ve definitely picked up prompts to enrich the FURTHER INFORMATION ABOUT MTA some valuable new meth- experience. It doesn’t fulfil Website Events / get Free phone odology to more accurately that touch-and-feel com- www.mta.org.nz togethers Yes No track digital effectiveness, im- ponent car consumers still prove remarketing and craft find essential but, for early CONTACT US more engaging content. adopters at least, could this Tony Everett 04 381 8827 But for me virtual reality be the technology which

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 13 NEWSTALK

Major dealer employs EV sales specialist

earning about electric some of the other brands in vehicles (EVs) has been stock. La “steep learning curve” And he is proud to admit for Andrew Dudley. to driving a Leaf to and from Genuine Vehicle Import’s work, which is a fantastically (GVI) EV specialist says he is smooth ride. a convert to the technology “Electric cars are not Motor Vehicle Vehicle Motor Insurance Insurance Mechanical Breakdown Insurance Repayment Loan Protection Asset Guaranteed after taking on the role four wind-up toys. The battery months ago. sits quite low, so they are not a a a a 0800 674 678 0800 674 www.mainstreaminsurance.co.nz “I was all about the affected in a gust of wind.” combustion engine. Now I’m Not only is the Leaf great immersed in the EV culture during the crawl to work, it and technology.” also performs well on the He is predicting 2017 will race track as Dudley discov- be the “Year of the EV” as ered at Hampton Downs,

charging infrastructure con- pushing it to its limits. tinues to be built and people “I put it through its paces. become more concerned It shows the potential of an about driving a car that is EV in a controlled environ- environmentally-friendly. ment.” Dudley’s prediction is protection certainly proving to be true More to learn Valu e so far. Despite his impressive January has been his most success in the EV sector, successful month, breaking Dudley says he is a long way double digits for EVs sold for from being an expert. the first time during his tenure “I’m still researching. That at the company. will not stop. The most popular model “Basically I have been go- he has sold since starting ing cross-eyed looking at a

Better insurance at GVI is the Nissan Leaf screen for much longer than because of its reliability, with is healthy.” BMWs and Mercedes-Benz Continued on page 15

14 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

Continued from page 14 buys an EV to make sure new cars. You’ve got to spend what they have learned. If Research also involves charging at home is safe. time with people because they don’t have confidence in travel, with a trip to the UK Particularly in older they have lots of questions. the person selling, the people last year opening Dudley’s homes with ageing switch- “They want to confirm won’t buy the vehicle.” eyes up to some of the other boards, upgrades can cost EV models on the market. from $300, he says. That includes the Nissan “As a retailer, we have to Tekna, which GVI has since make sure customers are imported. aware of the safety require- NYK VEHICLE Another trend he has no- ments needed for home EXPRESS SERVICE ticed is most people buy EVs charging. as a second car. “What they save in fuel “They’ve the first month taken that first often pays for Reliable fortnightly step. They can the electricity vehicle logistics see EVs are good upgrade.” service JAPAN to NZ for the environ- EV servic- ment and good ing and repairs for the country.” are also offered PORT TO PORT / In terms of by GVI in case bigger EV cars, customers have DOOR TO DOOR Dudley says they any problems, to Auckland, Christchurch, are still develop- Andrew Dudley Dudley says. Wellington, and Nelson ing. “A Nissan e-NV200 is a Specialist field good option for the EV pur- GVI general manager Full MPI inspection ists, while a hybrid version of Hayden Johnston says the service from Kawasaki, the Mitsubishi Outlander is company’s used EV sales, Osaka, Nagoya and Moji another solid choice.” which have been developing for more than two years,

Safety first have grown strongly since SUN PHOENIX CO.,LTD. + Marine Insurance available Dudley says GVI does its Dudley took over. best to make sure custom- Selling used EVs re- For eFFIcIent custoMer Focused servIce ers are educated about the quires a particular set of contact fundamentals before buying skills, which Dudley has NYK an EV. developed very quickly, Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 That includes a free as- Johnston says. email: [email protected] sessment for anyone who “Selling EVs is like selling

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 15 INDUSTRYTALK Crawford’s Case brought to you by By David Crawford, CEO of the CRAWFORD’S CASE Motor Industry Association of NZ (Inc). By David Crawford, CEO of the Motor Industry Association of NZ (Inc). MARAC, a division of Heartland Bank Limited. New Year reflections

here’s a saying along I did not have any real re- the reduction of the rate of But those are not the only the lines of “only two sponsibilities, and my parents road trauma. changes we are seeing. The Tthings don’t change — gave me relatively free rein But worldwide the rate way vehicles are being pro- you pay taxes, and change is so long as I did my fair share of accident reduction has pelled is also changing. a constant”. of farm duties. slowed. New Zealand is no Driven by the need to be This year is a milestone I remember the long list different, and in recent years ever more in sync with the year for me — towards the of cars and other vehicles the rate of road trauma environment that sustains end of it I will celebrate six my father owned as I grew here has plateaued, and it is human life, the push to decades of existence. up. In the ‘70s I developed currently bouncing up and decarbonise transport is very As the New Year rolled on my petrolhead tendencies, a down. real. Not only decarbonise, through, I paused to reflect natural result of growing up That could well change in but also reduce harmful ex- on that. in a rural community. the foreseeable future. haust emissions which affect One of my earliest memo- In my youth, cars were Vehicle manufacturers quality of life, mainly in urban ries is of my second year pretty basic things. You can’t began to change their re- areas. at school, listening to the really say that nowadays, and search focus five or so years Electric vehicles, low- radio in class about the DC3 in the next 10 years the level ago, from the objective of emission vehicles, fuel cells airplane crash in the Kaimai of complexity and sophis- minimising harm should an and other technology are Ranges. It was and remains tication will not just evolve, accident happen, to saying here now, or not that far the deadliest plane crash on it will radically change. Cars what if we could stop cars away from hitting the mar- New Zealand soil. will become easier to drive, having accidents at all? The ket. Some operational and It was the first time in my but the technology behind benefits of this R&D effort commercialisation issues still young life that the realities of this will be anything but easy are beginning to play out. need to be resolved. a big world outside my im- to design and safely imple- There are two main tech- This rate of change is a lit- mediate existence registered ment. nological areas vehicle man- tle uncomfortable for some, in my mind, the beginning In the 50 years leading up ufacturers are pursuing. The while others embrace it. of the loss of childhood in- to 2010, the development first is enabling vehicles to It is not surprising that we nocence and naivety. focus was on engineering see what’s around them and have passionate people ei- The transition to decimal design to protect the oc- other vehicles. Often referred ther supporting fully autono- currency in 1967 looms large cupant should an accident to as vehicle-to-vehicle and mous vehicles, or who don’t in my memory, as well as happen. vehicle-to-infrastructure want to see it coming. Fully the first man landing on the The development of air- communications, it involves autonomous vehicles are still moon in July 1969. The ‘70s bags, ABS brakes and crum- two sets of protocols — one a little way off, but I have no were some of my favourite ple zones combined with for radar detection, and the doubt we will seem them in years — it was a fun time laws on mandatory seatbelt other for two-way commu- the foreseeable future. during which, as a teenager, wearing all contributed to nications. The real question is, at The second area is transi- some point in the future “Electric vehicles, low- emission vehicles, tion from fully manual to should drivers eventually be fuel cells and other technology are here fully autonomous driving. banned from driving manual now, or not that far away from hitting The protocols cover a five- or semi-autonomous vehi- stage transition, the idea be- cles? That will be an interest- the market. Some operational and ing that vehicles can detect ing debate, one I am happy commercialisation issues still need to be and respond much more to discuss with anyone over resolved.” quickly than humans, and a glass of beer. I know which make rational decisions. I prefer! Drive away with finance from MARAC Provided by Heartland Bank Limited marac.co.nz MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply. heartland.co.nz

16 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz INDUSTRYTALK

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SHAW THING & By Gordon Shaw – chief executive officer – Vehicle Inspection NZ We all need to spread the word that vehicle safety is our total focus!

ost of you reading citainsp.org — International also important to determine it has a total focus on safety this article know that Motor Inspection Commit- end of life (ELV), and pre- outcomes. Mthe vehicle you drive tee — looking at global best vent further changes to the on the road in New Zealand practice for port of entry vehicle on arrival in another Electric vehicle fleet is supported by a massive inspections. country in any attempt to numbers regulatory process which The last general assembly disguise extensive damage Just wanted to draw your ensures your safety. But how of CITA approved the crea- not picked up by in-service attention to the latest EV many of your friends, col- tion of three ad-hoc working checks. fleet statistics that are posted leagues, customers and The POE AH group agreed on the Ministry of Trans- family do? on the following principles ports website — transport. Most drivers and regarding the recommenda- govt.nz/research/newzea- owners of vehicles have tion: landvehiclefleetstatistics/ no idea that vehicles • Applicable to all kind of monthly-electric-and-hy- in New Zealand are road vehicles brid-light-vehicle-registra- subject to strict safety • Preference to set up tions-dec-2016/. and inspection stand- technical requirements For light EV registrations ards before they enter rather than asking for a we have had an increase of the NZ vehicle fleet, and limit of age 418 vehicles between 2015 while they are operated on group to create guidelines • It is important to retrieve and 2016. Well done to eve- NZ roads. on new inspection schemes, information from the ryone who is investing in EV For example, it is worth anti-fraud measures and authorities of the country ownership. considering that a used car port-of-entry inspections. of origin The towns with the big- imported from Japan is in- These recommendations The working group has gest EV fleets are: spected in Japan (biosecurity will be aimed worldwide used the NZ Entry Certifica- 1. Auckland and safety) before export, and used as support for the tion and Compliance inspec- 2. Christchurch then inspected and complied international stakeholders tion system as a best practice 3. Wellington by approved service pro- supporting road safety in example, together with the 4. Whangarei viders before the vehicle is developing countries, like European Union standards. 5. Dunedin able to enter the NZ vehicle UN, WHO, World Bank and This is a big endorsement If you have not visited the fleet, and that’s before it is multilateral development that our mature inspection MoT’s statistical information, inspected for its Warrant of banks. system for used cars enter- I encourage you to do so. It Fitness or Certificate of Fit- With the increasing trade ing our fleet is a model that is a great resource for us all ness. of vehicles both new and can be used elsewhere, as to use. The New Zealand inspec- used across geographical Total BEV and PHEV tion supply chain is being and country borders it is Year registrations Fleet Size – BEVs used as a benchmark stand- imperative that there is a set ard by many other regula- of minimum standards for 2014 328 255 tors looking at way to make the inspection of vehicles at 2015 502 295 inspection systems more port of entry. robust. The working group also 2016 1513 713 I am on an international recommends that pre-ship- BEV = battery electric vehicles working group of CITA ment origin inspections are PHEV = plug-in hybrid electric vehicles

See us ﬁrst for... Specialists in JEVIC Authorised NZTA Border Pre Shipment Inspection Inspecons Agency 0800 GO VINZ

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 17 MARKETINGTALK

Sales attribution – what activity actually generates sales?

here are many rea- towards traditional media the world is neither black sons a brand/OEM of TV, newspaper, radio and nor white. A whole industry Twould want to deploy outdoor advertising. But has sprung up with com- a consistent lead manage- what is it that would make panies that espouse Multi- ment tool across its network. marketers wary of having ac- Touch Sales Attribution. This At AutoPlay, we find that one cess to market insights? method accepts the fact that the US, and almost none in of the key selling points for The answer comes down customers interact with the NZ — but rest assured they any brand HQ is the ability to to sales attribution. Sales at- brand at many points along will come! So, what can you push leads generated from tribution is the process of at- their buying journey, and do in lieu of costly attribu- brand marketing activity out tributing marketing spend to to the dealership network, different marketing activities. and then track activity and Digital marketers commonly results once the dealerships will use a method called Last start working those leads. Touch Attribution — essen- For most brands access- tially giving all the credit for ing this information from dealerships is like getting tion specialists? The good blood out of a stone — not Matt Darby works for AutoPlay, which news is that nothing is per- because dealerships want specialises in Lead Management Tools. fect, and multi touch sales to be difficult, but because Contact AutoPlay on 09 361 1505, or email attribution is just another [email protected] to find out more. without an effective lead effort to make sense of this management tool the act multi-channel, cluttered of compiling, retrieving media space that we exist and translating this data is sales to the last action taken. attributes the credit for sales within in 2017. hugely time consuming. Depending on the industry/ across multiple touch points. There is no single answer, To date, every person I’ve product, more often than It encompasses a ho- but the key is not to let one met in sales or management not this last action comes in listic view of both online KPI determine all your deci- loves this tool, as it gives the form of an email enquiry, and offline interactions sions. The SEO experts will tell them visibility over whether so it suits digital marketers the customer has had with you everything is a result of their dealership network is to attribute it to whatever the brand, in order to truly organic or paid AdWords. The treating their leads with re- online marketing activity they gauge which marketing Third Party Listing site will tell spect, and working them to have conducted. activities make a difference you that all your sales come their full potential. Marketing Conversely, purveyors of and which do not. from its website. The tradi- teams love this as well, as it traditional media like TV, ra- So why don’t we all use tional marketers will tell you gives them a picture of how dio and outdoor will almost Multi-Touch Sales Attribu- that the customer wouldn’t successful marketing actions always adhere to a model of tion? The simplest answer is have contacted the dealership are at ground level — beyond First Touch Attribution — giv- that it’s a specialist field. Like if they hadn’t first heard your the KPIs of reach, views, ing 100% of the credit for the DMS providers being good at advert on the radio. clicks or emails generated. sale to the first event/inter- providing DMS software, and All these measurements Long story short, it’s al- action the customer had with AutoPlay being good at lead have value, but over reli- most always a positive thing. the brand. I came across a management tools, providing ance on any one KPI will lead However, raise the idea of US company called Clarivoy data-driven sales attribution you down the garden path. this level of tracking with (clarivoy.com) which illus- requires the technology and Instead take the insights some marketing teams and trated this pretty succinctly knowhow to make sense of provided from each analytic you may find yourself look- with the chart below. the noise. and use them to compile ing at a group of uncomfort- It’s this biased approach A quick search on Google a big picture view of what able people — particularly that can make marketing will show you countless marketing is working for your if their media mix is skewed teams nervous. In reality sales attribution solutions in dealership.

18 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz MARKETINGTALK

The relevance of content marketing for a dealer website

anuary 20, and the used the medium of Twit- tures and holds the attention derstanding of how dealers inauguration of Don- ter to advance his spur-of- of your customer and at the undertake their content mar- Jald Trump as the 45th the-moment commentaries same time achieves higher keting, I completed a simple President of The United on all manner of subjects, SEO ranking for your dealer website content marketing States of America is now a at times in contradiction of website. comparison between three historic moment of record. earlier pronouncements. For a dealership seeking large-volume common-brand The intervening days have His continual use of Twit- to improve their content, franchise dealerships in Auck- provided those who care to ter achieved cut through the first step is to develop land, Sydney and Los Angeles, partake with comprehensive because the content was a simple strategy. Decide nine dealer websites in total. and at times fascinating me- simple, specific, and often how best you wish to com- Content marketing infor- dia coverage of the admin- controversial. municate, what you wish to mation within the six trans- istration’s first days in office. His messages via televi- communicate, and who will Tasman dealer websites As referenced in my January sion, other than the candi- be responsible for maintain- compared to their US fran- article, ‘expecting the unex- date debates, were often ing the content. PCG — a US chised equivalents was low pected’ is the new normal digital marketing in volume, and my anecdo- from this President’s office. group — suggests tal takeout was there did not To date President Trump has Peter Aitken that “content can appear to be a developed proved true to form. “Ameri- [email protected] take the form of a marketing strategy as to the ca is great and their national or 021-940 318 blog, social media type and formatting of the interests such as creating such as Face- content set out within their more jobs always comes book or Twitter respective six websites. The first”. What is also becoming or YouTube video. three Sydney websites were increasingly apparent is that repetitive sound bites, how- The primary aim of content marginally ahead, both in it will take a strong leader- ever, they had the desired marketing being to build the volume of their content ship team to reign in Trump’s effect of resonating with his trust with your customers and their use of customer myopic tendencies. followers. He knew what he and ultimately become a reli- testimonial comments. I’ll continue to track had to say, in what tone, and able resource of automotive Of the three Los Angeles progress on the new US how to capitalise on his op- information for your com- dealer websites the standout Administration’s first 100 ponents’ weaknesses. munity. was Longo Toyota (Penske days in office in my next There are communication The end goal of effective ownership), which is Toyota’s three articles, and in par- lessons for all of us in what content marketing is that by largest-volume dealership ticular any relevant policy we have witnessed during delivering consistent, rel- in the world, and which has announcements that have these US elections. Within evant and valuable content been the top-selling US consequences for the New the field of content market- to potential customers they Toyota dealer for the past Zealand economy and our ing for any dealer website, will ultimately reward you 48 years. When a dealership auto market. the challenge is always that with business and loyalty. is this large one can readily It is an interesting parallel of achieving cut through and PCG also recommend deal- understand why its content to write on the subject of rel- creating and posting material ers avoid promotional pitch- management is comprehen- evant dealer website content that will be of interest to your ing or hard sell, as custom- sive. All the LA Dealers also marketing and the content potential customers. One ers visit websites and social facilitate customer Dealer marketing of Donald Trump obviously does not need to media pages for insightful Rater and Yelp reviews as a in his pre-election and embark on a controversial or information about a busi- component of their content. subsequent pre-inauguration adversarial line of commu- ness’s expertise. To explore Longo’s site visit period. As we know, Trump nication, but a line that cap- In order to gain an un- longotoyota.com.

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 19 ADVANTAGE

FEBRUARY 2017 The fight against money laundering Motor traders to play new role under revised legislation

he motor vehicle industry stands in high-value goods such as cars, boats, rest of the transaction. to be affected by proposed jewellery, bullion, art and antiquities. “Because of the likely requirements Tchanges to anti-money launder- Evidence shows these businesses for registration, very few RMVTs will ing and counter financing of terrorism are at high risk of being targeted by individually register,” says IMVIA Policy (AML/CFT) laws, specifically covering criminals to launder money. Analyst Kit Wilkerson. “We recommend transaction reporting. Under the proposed change, busi- that this option remains available to Phase 1 of the AML/CFT laws came nesses trading in certain high-value businesses that decide to avail them- into effect in 2013, covering various goods would be required to: selves of well-established existing sys- financial services and casinos. Phase 2, • verify customers’ identities (that is, tems related to AML/CFT, as opposed to which the Government aims to pass by carry out customer due diligence having to assume the costs of compli- mid-2017, will extend the laws to cover or CDD) when they receive cash in ance of individual registration.” real estate agents, many lawyers, ac- a single transaction (or a series of “We do not think this behaviour will countants, and some additional gam- related transactions) of $15,000 or be limited to RMVTs.” bling operators and businesses that trade more; The IMVIA further noted in its sub- • report cash transactions of $15,000 mission that the government might or more to the Police Financial Intel- consider a policy that encourages all ligence Unit; large sum transactions, for all goods or Health • keep certain records; and services, to go through banks – as their • if requested by an AML/CFT supervi- systems are already in place and fall and Safety sor, audit its compliance obligations. within their core area of expertise. The IMVIA, as the industry associa- “Discussions with our members have tion for the import of used vehicles, has identified the burden on the retail cus- made a submission tomer as one of our Are you prepared for to the Ministry of industry’s greatest the new Health and Safety Justice outlining concerns,” says framework? the preferred appli- IMVIA Technical By 2020, the Government aims cation of these laws Manager Malcolm to achieve a 25% reduction in for its membership. Yorston. “It is very workplace injuries. Following important to re- consultation with member that these New rules to achieve this goal members, the restrictions are were introduced on April 4. Are you ready? IMVIA has taken the likely not just oner- position that Reg- ous for businesses, The IMVIA is here to help, with istered Motor Vehicle Traders (RMVTs) but also inconvenient for the customer industry-ready Procedures Kits can avoid the requirements to register and can potentially be barriers to trade. for workshops, car yards and under the new Act, by utilising channels Customers will use the path of least compliance shops – developed and procedures already in place. RMVTs resistance, or potentially not buy at all.” in conjunction with experts offered cash for a major purchase will The IMVIA thus emphasises that HRtoolkit. likely take a deposit which is below education is the key. With anectodal For more information, contact: the given threshold, and then send the evidence suggesting that many retail Malcolm Yorston, customer to a bank to exchange the customers currently withdraw large Technical Services Manager balance of the cash for a bank cheque. sums of cash from the bank for a major on 0800 046 842 This allows the RMVT to secure the purchase, this behaviour could easily or DDI 09 573 3243 business by taking the deposit, and then be discouraged by proper information Email: [email protected] utilises the bank’s existing AML/CFT and education. compliance processes to manage the

Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues – we can help! Advice and advocacy for the used vehicle industry

in an instant. There will be no more guesswork on the part of shipping or Vinsen’s View logistics companies when locating a particular vehicle. Dealers will be able The monthly report from IMVIA chief to see for themselves its exact loca- executive, David Vinsen tion, whether it’s on the water, in compliance or on its way to the yard. It will be up to the dealer to de- Keep track, if you want to keep up cide when the tracking device gets switched off; if they choose to keep Track and trace technology arrives in vehicle import industry GTS on the vehicle until the sale is complete, it will continue to provide hese days, when we pick up our much wider implications in the future real time tracking of where the car smartphone to check what time of automation and intelligent transport is, whether on the yard or being test Tour parcel was delivered, or how systems. Already, it is reaching New driven. far away our pizza is, some of us do Zealand’s imported vehicle industry The use of tracking apps will revo- still stop and wonder at the conve- in a much more immediate way, with lutionise real-time information in the nience of it all. many of the IMVIA’s members and hands of dealers, and the way vehicles It doesn’t seem so long ago that we their service providers now starting to can be tracked. It will also bring a new lived our lives with access to far less harness the benefits of GPS technol- level of transparency to the activities of information. Paper map books were ogy in their business. service providers! Customers will know out of date within weeks, and anything The days of packing cars off to sea exactly when their vehicle has left that you couldn’t find out at the library and crossing our fingers until they ar- Japan, when it arrives in New Zealand, or research for yourself was destined rive (ideally) 9000km away will soon when and where it is offloaded, when to remain a mystery. be behind us, as the new generation of it will be picked up for transporting Now, of course, we don’t think track and trace technology comes to locally, where it is in its compliance twice about Googling the PM’s most our vehicles and our smartphones. process and where and when it will be recent speeches or relying on our delivered. navigation devices to guide us across New app now live With this innovation, say its pro- a new part of town. With the advent One company leading the charge ponents, no cars should ever be lost of large-scale access to GPS – and is Jacanna Customs and Freight again. the rapid rise of mobile phones as (Jacanna), a freight forwarding and computers – we can be instantly customers brokerage with a specialty A win-win situation connected to almost anyone and, in vehicle transport and logistics. While Jacanna has been first out of increasingly, anything. Jacanna has recently launched a the blocks with this locally, I have it global tracking system and app deon good authority that other players The internet of things signed in a joint venture with Japan are not far behind. Once enough people had smart- Forwarding Agency (JFA). Their new This will continue to be an area of phones and GPS technology was Global Tracking System (GTS) can track hot competition in 2017 and beyond, within reach, it didn’t take long for the a vehicle wherever it may be in the as the benefits continue to reveal first mass market businesses to start supply chain. themselves across every point in the harnessing the benefits. Many apps During its pre-export inspection by supply chain. that you download for your phone will JFA, the vehicle is fitted with a GTS This is an exciting development – now require you to share your loca- tracking device, which can then be one which is certain to spark huge tion. As well as willingly being tracked tracked at any point between inspec- leaps in our efficiency and ultimately, ourselves, objects like fleet vehicles, tion in Japan and sale in New Zealand. delivery to our customers. The race our air conditioners and even our gar- Once the dealer has downloaded the for new technology is one that, in the den sprinkler systems are increasingly app or logged into a secure website, larger sense, we all win – through connected and intelligent. they can input the VIN and locate sharper service standards and ever Of course, this technology has their vehicle, highlighted on a map, more detailed, real-time information at our fingertips. PARTNERS AND SPONSORS

Advice and advocacy for the used vehicle industry If you have technical questions, compliance problems, consumer complaints, staff issues – we can help! AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 21 F&ITALK

Highs hit in WE ARE NOT THE MARKET December for LEADERS BY LUCK... F&I sales

Last year we managed over ecember was a great 31% for used/import dealers, month for the F&I the highest figure in recent Dsector of the auto months. • p• 30,000 claims industry – with both used/ Sales of Payment Protec- import and franchised deal- tion Insurance (PPI) at 13% • p• 5,000 mobile assessments ers ending the year on a high for used/import dealers was note. the highest in five months, Used/import dealers with franchise dealers hitting • p• 170,000 phone calls with showed a net average in- only 10%, the lowest in four your customers come per retail vehicle sold months. of $1258 – the best figures Franchise dealers did in the past five months. better with motor vehicle Franchise dealers also had insurance sales, at 16%, the the best result since August, highest penetration rate in If customer satisfaction and netting an average $963 per four months. Used/import retention is important to you retail unit sold. dealers achived a much Penetration of 43% for better penetration rate with CALL US TODAY! finance was achieved by double the franchise figure franchise dealers, the best at 32%. in four months, while used/ However, this equalled import dealers hit 41% - the November’s figure but was best figure in five months. down on recent months. Sales of mechanical breakdown policies also hit new highs, with used/import dealers reaching 51% penetration – the first time in five months that the 50% mark was exceeded. Franchise dealers hit 48% to equal the figure for November, again the best in five months. GAP insurance sales hit 33% for franchise dealers and

Franchise October November December Finance 39% 41% 43% MBI 46% 48% 48% PPI 11% 11% 10% GAP 29% 31% 33% MVI 13% 14% 16% Used/ Import October November December Finance 39% 40% 41% MBI 46% 49% 51% PPI 12% 11% 13% GAP 28% 29% 31% “Providing confidence for the road ahead MVI 33% 32% 32% for over 25 years.” October November December Franchise $941 $952 $963 www.autosure.co.nz / 0800 267 873 Used/Import $1,209 $1,234 $1,258

22 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz Autosure Agents New Zealand Anywhere!

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Preparing to Win elling has been described information as you can before as a transfer of feel- a customer is turned over to Sings from one person to you by the sales team. Oh, did another to create trust. If you I mention T/O— that’s another trust the person that’s selling subject for another day. to you, you might buy, but if • You need to know your busi- you don’t trust them, no matter ness, your product knowl- how good their product or edge, and have practiced and service may sound, you’ll never tuned your sales skills to sell buy — and that’s how it is for with confidence, anticipate your customers. and overcome customer The motor industry in objections which we operate is fast- • You need to know your paced and constantly chang- customer, and as much as ing, and to compete at our you can gather about them, best we have to be on top of their current vehicle, and the our game. vehicle they are purchasing In the F&I (make it your office, not business only are we By Steve Owens to find out facing the of Provident before they traditional Insurance enter your competition office). from banks, • You need other lending to set the institutions and insurers (tar- stage to ensure you and your geting your customers to sell office are set up and ready to the types of products you are impress the customer selling them), but regulation is • You need to have all the also increasing, and customers information you require at are better educated and keep your fingertips to ensure a up-to-date with the use of smooth sales process, in- mobile devices and the internet cluding appropriate sales aids to empower them and to chal- to help reinforce the value lenge you. of the products. In saying Then there are the compli- this I recommend you avoid ance requirements which are having your office cluttered eating into our F&I delivery with brochures and posters process, and forcing us to try on every product. Remember to sell more in less time. So, we the purchase of a motor ve- have to be better prepared. It’s hicle, whilst exciting, can also no different in business than it be a stressful time for a cus- is in sport. tomer, and they don’t want Planning and preparation to feel that they’re being led are the first and most impor- out of one sales process into tant stages in the success of another, so just have them any activity. You don’t have to available for you to reference be the most intelligent person, them. the silver-tongued lizard, the Every two months Provident best looking or most charis- Insurance runs an F&I Seminar matic, you just have to be the in some region of the country. most prepared. Prepare for Next month (February 23/24) every customer, for every situa- it’s in Christchurch. We still tion and every outcome. The have some spaces available, so key is preparation — the battle if you’re interested in learn- is won or lost before it begins. ing more and maximising F&I It’s important you posi- profits, call me on 021 947 752 tion yourself to have as much to reserve your place.

24 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEW VEHICLES 2016 MARKET QUICK REFERENCE GUIDE

TOP 20 USED IMPORT COMMERCIAL MAKES YTD Market MAKE YTD '16 Movement % Change '15 Share All the used TOYOTA 4997 4220 18.4 45.6 NISSAN 2413 1699 42.0 22.0 MAZDA 781 503 55.3 7.1 vehicle ISUZU 554 390 42.1 5.1 FORD 391 313 Up 1 24.9 3.6 stats for the MITSUBISHI 378 341 Down 1 10.9 3.4 HINO 229 227 0.9 2.1 FIAT 220 159 Up 2 38.4 2.0 2016 year www.autohub.co HOLDEN 219 169 29.6 2.0 CHEVROLET 198 224 Down 2 -11.6 1.8 VOLKSWAGEN 81 79 2.5 0.7 TOP 10 USED IMPORT COMMERCIAL MODELS YTD YTD DODGE 62 57 8.8 0.6 MAKE MODEL MAKE MODEL GMC 44 45 -2.2 0.4 '16 '15 SUZUKI 43 32 Up 2 34.4 0.4 TOYOTA HIACE 3742 TOYOTA HIACE 3040 MERCEDES-BENZ 40 37 8.1 0.4 NISSAN CARAVAN 938 NISSAN CARAVAN 721 MAZDA BONGO 628 MAZDA BONGO 389 SSANGYONG 30 23 Up 1 30.4 0.3 NISSAN VANETTE 485 TOYOTA DYNA 336 KENWORTH 28 39 -28.2 0.3 Down 3 NISSAN NV200 398 NISSAN VANETTE 333 GREAT WALL 22 11 Up 10 100.0 0.2 TOYOTA REGIUS 369 TOYOTA REGIUS 313 VOLVO 19 19 Up 3 0.0 0.2 ISUZU ELF 344 ISUZU ELF 239 IVECO 18 17 Up 4 5.9 0.2 TOYOTA DYNA 341 NISSAN NV200 211 OTHER 201 233 -13.7 1.8 NISSAN ATLAS 215 TOYOTA TOYOACE 210 TOTAL 10968 8837 24.1 100.0 FIAT DUCATO 213 MITSUBISHI CANTER 192 USED IMPORT COMMERCIAL MAKES – 2016 AROUND THE COUNTRY YTD YTD % DISTRICT '16 '15 CHANGE WHA 3317 3041 9.08 AUC 73387 71211 3.06

CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL HAM 9612 9309 3.25 16-Jan 16 5 13 18 9 11 25 35 33 158 338 7 27 695 THA 1111 937 18.57 15-Jan 15 3 12 17 18 9 28 43 18 130 311 6 64 644 % diff 7 67 8 6 -50 22 -11 -19 83 22 9 17 -58 8 TAU 6255 6067 3.10 16-Feb 14 4 6 26 14 14 38 45 33 159 354 10 28 745 ROT 1646 1354 21.57 15-Feb 12 2 9 24 13 8 22 34 24 132 360 7 34 681 GIS 691 554 24.73 % diff 17 100 -33 8 8 75 73 32 38 20 -2 43 -18 9 NAP 3215 2767 16.19 16-Mar 14 4 6 26 14 14 38 45 33 159 354 10 28 745 15-Mar 12 5 8 22 33 18 35 44 30 147 395 4 32 785 NEW 2254 2234 0.90 % diff 17 -20 -25 18 -58 -22 9 2 10 8 -10 150 -13 -5 WAN 934 896 4.24 16-Apr 14 4 0 32 13 17 41 52 26 198 391 6 32 826 PAL 3806 3620 5.14 15-Apr 15 3 5 24 13 7 38 36 25 140 378 4 49 737 MAS 875 685 27.74 % diff -7 33 -100 33 0 143 8 44 4 41 3 50 -35 12 16-May 14 3 4 29 20 13 50 65 32 176 430 8 40 884 WEL 11396 11163 2.09 15-May 30 3 5 30 19 21 27 32 44 138 361 8 24 742 NEL 2812 2464 14.12 % diff -53 0 -20 -3 5 -38 85 103 -27 28 19 0 67 19 BLE 708 616 14.94 16-Jun 14 8 4 26 20 16 48 60 26 201 400 7 34 864 GRE 462 464 -0.43 15-Jun 12 4 3 24 22 17 29 37 29 135 355 2 21 690 % diff 17 100 33 8 -9 -6 66 62 -10 49 13 250 62 25 WES 123 129 -4.65 16-Jul 17 7 4 30 10 19 50 57 28 234 438 5 33 932 CHR 19000 18832 0.89 15-Jul 22 11 3 26 28 16 37 51 43 139 384 4 42 806 TIM 1229 1151 6.78 % diff -23 -36 33 15 -64 19 35 12 -35 68 14 25 -21 16 OAM 290 323 -10.22 16-Aug 21 3 4 39 30 17 44 76 32 213 482 3 27 1002 15-Aug 27 4 3 24 18 15 32 48 23 144 342 7 48 735 DUN 4624 4056 14.00 % diff -22 -25 33 63 67 13 38 58 39 48 41 -57 -44 36 INV 1779 1682 5.77 16-Sep 13 6 8 32 19 24 46 67 45 218 435 7 44 964 TOTAL 149526 143642 4.10 15-Sep 22 6 7 26 15 17 40 39 21 171 344 9 42 759 % diff -41 0 14 23 27 41 15 72 114 27 26 -22 5 27 16-Oct 16 5 13 40 13 25 61 82 23 225 428 5 38 974 15-Oct 16 2 17 17 11 11 21 57 31 124 378 9 42 736 % diff 0 150 -24 135 18 127 190 44 -26 81 13 -44 -10 32 16-Nov 18 6 84 34 33 25 54 93 31 240 474 8 44 1144 15-Nov 18 4 38 31 17 17 29 46 36 153 341 11 51 792 % diff 0 50 121 10 94 47 86 102 -14 57 39 -27 -14 44 16-Dec 26 5 72 55 22 21 51 86 42 203 396 10 57 1046 15-Dec 16 10 45 48 20 13 52 36 17 146 272 8 48 731 % diff 63 -50 60 15 10 62 -2 139 147 39 46 25 19 43 YTD 16 197 60 218 387 217 216 546 763 384 2384 4920 86 432 10821 YTD 15 217 57 155 313 227 169 390 503 341 1699 4221 79 497 8838 %diff -9 5 41 24 -4 28 40 52 13 40 17 9 -13 22

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AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 25 NEW VEHICLES 2016 MARKET QUICK REFERENCE GUIDE

TOP 20 USED IMPORT PASSENGER MAKES % Market MAKE YTD '16 YTD '15 Movement Change Share TOYOTA 37557 32649 15.0 25.1 NISSAN 28145 25188 11.7 18.8 MAZDA 22663 23563 -3.8 15.2 HONDA 15474 15265 1.4 10.3 SUZUKI 7535 8454 -10.9 5.0 SUBARU 7074 7908 -10.5 4.7 www.autohub.co BMW 6121 6309 -3.0 4.1 VOLKSWAGEN 5612 5381 4.3 3.8 MITSUBISHI 5249 5353 -1.9 3.5 TOP 10 USED IMPORT PASSENGER MODELS MERCEDES-BENZ 2920 2683 Up 1 8.8 2.0 YTD YTD MAKE MODEL MAKE MODEL AUDI 2748 2799 Down 1 -1.8 1.8 '16 '15 FORD 1589 1639 -3.1 1.1 NISSAN TIIDA 7529 SUZUKI SWIFT 7083 VOLVO 1034 935 10.6 0.7 TOYOTA COROLLA 7358 MAZDA AXELA 6682 LEXUS 683 615 Up 1 11.1 0.5 MAZDA AXELA 6639 NISSAN TIIDA 6609 HOLDEN 529 449 Up 3 17.8 0.4 SUZUKI SWIFT 6283 MAZDA DEMIO 5985 CHEVROLET 524 621 Down 2 -15.6 0.4 MAZDA DEMIO 5529 TOYOTA COROLLA 5897 JAGUAR 464 448 Up 2 3.6 0.3 HONDA FIT 5316 HONDA FIT 5509 HYUNDAI 462 476 Down 1 -2.9 0.3 TOYOTA WISH 3754 SUBARU LEGACY 4204 MINI 462 557 Down 3 -17.1 0.3 SUBARU LEGACY 3433 TOYOTA WISH 3498 LAND ROVER 397 423 -6.1 0.3 VOLKSWAGEN GOLF 3387 MAZDA ATENZA 3473 OTHER 2284 1927 18.5 1.5 TOYOTA VITZ 3208 VOLKSWAGEN GOLF 3323 TOTAL 149526 143642 4.1 100.0 USED IMPORT PASSENGER MAKES – 2016 AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 15-Jan 220 472 60 20 173 32 1160 59 1992 229 511 2012 24 618 775 2648 420 366 11791 % diff 2 0 2 -35 -24 50 14 -25 -7 -9 -21 3 -29 -10 -12 6 0 -6 -1 16-Feb 211 469 58 8 144 33 1255 41 1862 203 385 2143 16 630 676 2760 473 369 11736 15-Feb 190 475 81 18 169 30 1120 38 1678 200 388 1779 18 561 684 2414 403 326 10572 % diff 11 -1 -28 -56 -15 10 12 8 11 2 -1 20 -11 12 -1 14 17 13 11 16-Mar 241 470 51 10 129 42 1369 40 1796 230 422 2240 20 593 657 2910 489 444 12153 15-Mar 276 585 58 12 167 29 1240 54 1942 250 479 2076 25 655 772 2804 486 403 12313 % diff -13 -20 -12 -17 -23 45 10 -26 -8 -8 -12 8 -20 -9 -15 4 1 10 -1 16-Apr 240 497 32 13 151 47 1218 43 1847 239 431 2357 18 555 646 2978 468 360 12140 15-Apr 246 527 67 13 138 47 1179 34 1805 227 431 1753 18 605 653 2468 448 379 11038 % diff -2 -6 -52 0 9 0 3 26 2 5 0 34 0 -8 -1 21 4 -5 10 16-May 222 542 44 7 151 46 1267 50 1895 242 438 2429 23 579 628 3103 511 390 12567 15-May 253 599 56 10 153 33 1391 36 1989 264 427 2106 15 739 736 2721 495 392 12415 % diff -12 -10 -21 -30 -1 39 -9 39 -5 -8 3 15 53 -22 -15 14 3 -1 1 16-Jun 221 503 35 17 120 25 1227 43 1735 246 484 2252 13 579 633 3007 459 392 11991 15-Jun 286 585 40 16 105 36 1403 28 2048 258 482 2132 14 677 711 2746 484 364 12415 % diff -23 -14 -13 6 14 -31 -13 54 -15 -5 0 6 -7 -14 -11 10 -5 8 -3 16-Jul 220 543 31 7 120 36 1381 53 1961 243 467 2540 17 599 639 3260 525 413 13055 15-Jul 269 629 45 23 150 40 1422 31 2219 281 519 2453 22 797 850 3152 527 462 13891 % diff -18 -14 -31 -70 -20 -10 -3 71 -12 -14 -10 4 -23 -25 -25 3 0 -11 -6 16-Aug 237 561 44 18 116 38 1327 33 1974 272 461 2408 22 592 674 3267 508 440 12998 15-Aug 255 588 51 26 121 41 1198 30 1962 213 446 2136 14 694 746 2725 446 369 12061 % diff -7 -5 -14 -31 -4 -7 11 10 1 28 3 13 57 -15 -10 20 14 19 8 16-Sep 259 528 42 15 130 58 1267 21 1902 261 426 2288 8 609 624 3261 457 408 12564 15-Sep 217 526 46 11 116 43 1261 41 1876 199 388 2057 22 650 651 2745 445 373 11667 % diff 19 0 -9 36 12 35 0 -49 1 31 10 11 -64 -6 -4 19 3 9 8 16-Oct 219 502 33 14 116 47 1282 32 1943 268 465 2355 14 615 580 3324 470 430 12709 15-Oct 200 459 34 23 112 36 1261 40 1867 189 394 1940 21 647 632 2565 391 338 11149 % diff 10 9 -3 -39 4 31 2 -20 4 42 18 21 -33 -5 -8 30 20 27 14 16-Nov 240 517 44 15 150 52 1261 28 1914 233 417 2494 11 593 523 3373 436 461 12762 15-Nov 186 429 41 21 112 38 1321 40 2015 179 407 2168 12 598 653 2793 398 321 11732 % diff 29 21 7 -29 34 37 -5 -30 -5 30 2 15 -8 -1 -20 21 10 44 9 16-Dec 214 519 49 11 131 57 1296 34 1975 275 449 2564 16 572 576 3520 395 528 13181 15-Dec 201 435 42 11 123 44 1309 45 2170 194 481 2576 20 667 591 2868 438 383 12598 % diff 6 19 17 0 7 30 -1 -24 -9 42 -7 0 -20 -14 -3 23 -10 38 5 YTD 16 2748 6121 524 148 1589 529 15474 462 22663 2920 5249 26002 195 7074 7535 37557 5612 4980 149531 YTD 15 2799 6309 621 204 1639 449 15265 476 23563 2683 5353 25188 225 7908 8454 32649 5381 4476 143642 %diff -2 -3 -16 -27 -3 18 1 -3 -4 9 -2 3 -13 -11 -11 15 4 11 4

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26 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz USED VEHICLES 2016 MARKET QUICK REFERENCE GUIDE

TOP 20 NEW COMMERCIAL MAKES (UNDER 3500KG) % Market MAKE YTD '16 YTD '15 Movement Change Share All the new FORD 9313 7768 Up 1 19.9 21.0 TOYOTA 8920 8389 Down 1 6.3 20.2 HOLDEN 3974 3781 5.1 9.0 vehicle stats for ISUZU 3640 2820 Up 1 29.1 8.2 MITSUBISHI 3189 2504 Up 1 27.4 7.2 NISSAN 3096 3147 Down 2 -1.6 7.0 the 2016 year MAZDA 1819 1382 31.6 4.1 VOLKSWAGEN 1203 1273 -5.5 2.7 HYUNDAI 1058 662 Up 4 59.8 2.4 LDV 972 473 Up 6 105.5 2.2 TOP 10 NEW COMMERCIAL MODELS MERCEDES-BENZ 957 881 Down 2 8.6 2.2 YTD YTD MAKE MODEL MAKE MODEL SSANGYONG 903 687 Down 1 31.4 2.0 '16 '15 FIAT 827 664 Down 1 24.5 1.9 FORD RANGER 8485 FORD RANGER 6832 HINO 641 660 -2.9 1.4 TOYOTA HILUX 6191 TOYOTA HILUX 5632 FOTON 571 534 6.9 1.3 HOLDEN COLORADO 3751 HOLDEN COLORADO 3594 MITSUBISHI FUSO 508 753 Down 6 -32.5 1.1 MITSUBISHI TRITON 3186 NISSAN NAVARA 3147 FACTORY BUILT 349 62 Up 14 462.9 0.8 NISSAN NAVARA 3096 TOYOTA HIACE 2496 VOLVO 248 243 Down 1 2.1 0.6 TOYOTA HIACE 2601 MITSUBISHI TRITON 2432 UD TRUCKS 247 262 Down 1 -5.7 0.6 ISUZU D-MAX 2387 ISUZU D-MAX 1699 MAN 242 172 Up 3 40.7 0.5 MAZDA BT-50 1819 MAZDA BT-50 1382 OTHER 1579 2028 -22.1 3.6 HYUNDAI ILOAD 1009 FORD TRANSIT 887 TOTAL 44256 39145 13.1 100.0 SSANGYONG ACTYON SPORT 903 VOLKSWAGEN AMAROK 826 NEW COMMERCIAL MAKES (UNDER 3500KG) NEW AROUND THE COUNTRY DISTRICT YTD '16 YTD '15 % CHANGE FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 WHA 2065 1939 6.50 15-Jan 60 504 43 68 43 239 67 176 40 85 31 122 37 254 3 468 139 278 2657 AUC 47149 44857 5.11 % diff 17 39 28 -93 -12 17 -21 22 55 25 81 57 -27 -9 2867 0-16-1713 HAM 6636 5799 14.43 16-Feb 41 662 47 2 32 249 67 215 82 115 41 288 25 22 78 644 102 412 3124 THA 814 667 22.04 15-Feb 26 463 40 47 40 206 55 202 35 111 35 210 37 266 72 647 113 216 2821 TAU 3964 3470 14.24 % diff 58 43 18 -96 -20 21 22 6 134 4 17 37 -32 -92 8 0-109111 16-Mar 42 752 85 8 48 284 76 318 41 151 53 462 50 234 96 851 124 244 3919 ROT 1038 1080 -3.89 15-Mar 53 629 51 40 61 357 86 246 38 123 44 326 58 280 67 818 136 267 3680 GIS 467 410 13.90 % diff -21 20 67 -80 -21 -20 -12 29 8 23 2042 -14 -16 43 4 -9 -9 6 NAP 2455 2277 7.82 16-Apr 43 580 26 0 73 240 69 275 71 126 37 168 45 327 59 768 86 157 3150 NEW 1629 1592 2.32 15-Apr 36 566 38 49 41 263 49 220 25 84 44 160 51 347 36 620 99 188 2916 WAN 796 713 11.64 % diff 19 2 -32 -100 78 -9 41 25 184 50 -16 5 -12 -664 24 -13 -16 8 PAL 2635 2490 5.82 16-May 42 814 28 0 51 411 77 281 92 183 47 246 49 194 66 788 104 205 3678 MAS 728 606 20.13 15-May 38 568 33 32 69 327 35 235 44 106 45 192 57 385 62 646 120 197 3191 % diff 11 43 -15 -100 -26 26 120 20 109 73428 -14 -50 6 22 -13 4 15 WEL 8080 7418 8.92 16-Jun 45 882 38 0 73 431 98 393 83 183 57 328 36 303 88 1097 150 228 4513 NEL 1183 1103 7.25 15-Jun 33 810 56 42 56 503 51 310 47 210 45 234 61 353 73 771 136 217 4008 BLE 662 635 4.25 % diff 36 9 -32 -100 30 -14 92 27 77 -13 27 40 -41 -14 21 42 10 5 13 GRE 180 214 -15.89 16-Jul 75 972 37 0 79 317 129 345 93 208 76 206 36 254 80 703 76 180 3866 WES 30 45 -33.33 15-Jul 49 529 39 38 56 325 63 253 45 147 62 191 47 238 63 677 97 175 3094 CHR 16945 15110 12.14 % diff 53 84 -5 -100 41 -2 105 36 107 41 23 8 -23 7 27 4-22325 TIM 792 699 13.30 16-Aug 97 861 42 0 58 283 80 338 70 129 139 231 75 273 86 739 73 206 3780 15-Aug 60 813 34 44 67 295 60 269 39 95 100 177 60 185 52 791 108 192 3441 OAM 204 222 -8.11 % diff 62 6 24 -100 -13 -4 33 26 79 36 39 31 25 48 65 -7 -32 7 10 DUN 2862 2589 10.54 16-Sep 142 835 72 0 61 439 89 326 67 192 124 354 58 284 49 730 108 250 4180 INV 1330 1162 14.46 15-Sep 92 831 53 18 60 334 39 273 35 90 118 225 83 200 54 847 113 173 3638 TOTAL 102644 95097 7.94 % diff 54 0 36 -100 2 31 128 19 91 113 5 57 -3042-9 -14 -4 45 15 16-Oct 89 839 61 0 61 376 93 288 85 155 114 197 39 298 74 819 92 234 3914 15-Oct 98 628 42 16 57 313 48 196 27 121 107 245 54 210 38 583 63 206 3052 % diff -9 34 45 -100 7 20 94 47 215 28 7 -20 -28 42954046 14 28 16-Nov 79 839 46 1 37 410 117 356 121 137 129 263 45 231 67 739 98 303 4018 15-Nov 62 769 51 19 49 290 76 183 26 112 132 253 86 218 47 901 83 154 3511 % diff 27 9 -10 -95 -24 41 54 95 365 22 -2 4 -48 6 43 -18 18 97 14 16-Dec 62 578 34 2 30 254 110 291 105 134 84 254 23 247 71 573 73 231 3156 15-Dec 57 659 54 12 61 329 33 256 72 98 117 169 122 211 50 620 66 150 3136 % diff 9 -12 -37 -83 -51 -23 233 14 46 37 -28 50 -81 17 42 -8 11 54 1 YTD 16 827 9313 571 18 641 3974 1058 3640 972 1819 957 3189 508 2898 903 8920 1203 2881 44292 YTD 15 664 7769 534 425 660 3781 662 2819 473 1382 880 2504 753 3147 617 8389 1273 2413 39145 %diff 25 20 7 -96 -3 5 60 29 105 32 9 27 -33 -8 466-519 13

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 27 USED VEHICLES 2016 MARKET QUICK REFERENCE GUIDE

TOP 20 NEW PASSENGER MAKES TOP 10 NEW PASSENGER MODELS YTD % Market YTD YTD MAKE YTD '16 Movement MAKE MODEL MAKE MODEL '15 Change Share '16 '15 TOYOTA 17878 17963 -0.5 17.4 TOYOTA COROLLA 6277 TOYOTA COROLLA 6516 HOLDEN 10388 10247 1.4 10.1 TOYOTA RAV4 3613 TOYOTA RAV4 3522 MAZDA 9417 8707 8.2 9.2 KIA SPORTAGE 3067 HOLDEN COMMODORE 2714 FORD 7468 6071 Up 1 23.0 7.3 MAZDA CX-5 2843 MAZDA CX-5 2583 HYUNDAI 7329 7686 Down 1 -4.6 7.1 HYUNDAI TUCSON 2652 TOYOTA HIGHLANDER 2542 MITSUBISHI 6070 5654 7.4 5.9 SUZUKI SWIFT 2571 MAZDA MAZDA3 2507 NISSAN 5544 4733 17.1 5.4 MAZDA MAZDA3 2473 TOYOTA YARIS 2502 KIA 5295 3260 Up 3 62.4 5.2 HOLDEN COMMODORE 2458 HOLDEN CAPTIVA 2459 SUZUKI 5290 4377 Down 1 20.9 5.2 TOYOTA YARIS 2376 SUZUKI SWIFT 2375 HONDA 3963 3613 9.7 3.9 HOLDEN CAPTIVA 2292 HYUNDAI IX35 2190 VOLKSWAGEN 3894 3780 Down 2 3.0 3.8 HYUNDAI SANTA FE 2066 HYUNDAI SANTA FE 2042 SUBARU 2663 2268 17.4 2.6 NISSAN X-TRAIL 2061 HONDA JAZZ 1890 MERCEDES-BENZ 2482 2095 18.5 2.4 MITSUBISHI OUTLANDER 2021 MITSUBISHI OUTLANDER 1789 BMW 1864 1954 -4.6 1.8 TOYOTA HIGHLANDER 1989 NISSAN QASHQAI 1573 AUDI 1830 1766 3.6 1.8 NISSAN QASHQAI 1794 MITSUBISHI ASX 1571 JEEP 1558 1438 Up 1 8.3 1.5 HONDA JAZZ 1589 NISSAN X-TRAIL 1555 SSANGYONG 1462 1533 Down 1 -4.6 1.4 MITSUBISHI ASX 1535 HOLDEN CRUZE 1554 SKODA 1209 1007 20.1 1.2 SUZUKI VITARA 1482 MAZDA MAZDA2 1489 LAND ROVER 1148 919 24.9 1.1 MAZDA CX-3 1479 VOLKSWAGEN GOLF 1381 PEUGEOT 751 759 Up 1 -1.1 0.7 MAZDA MAZDA2 1396 FORD KUGA 1199 OTHER 5141 5267 -2.4 5.0 TOTAL 102644 95097 7.9 100.0 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 15-Jan 12 148 149 14 4 31 502 2 1280 356 746 109 198 123 52 722 191 64 469 528 101 74 89 87 116 337 1941 343 36 186 9010 % diff 83 -7 35 57 0 -19 48 -100 -25 -4 -23 -12 34 26 1544 -80 -59 475 5 -87 -34 7 12 30 119 12-9128-2-1 16-Feb 21 137 193 17 3 44 604 0 645 292 470 100 407 64 59 719 164 44 413 484 55 25 102 95 208 362 915 309 53 187 7191 15-Feb 3 151 193 16 2 44 514 0 765 252 694 123 247 47 56 674 155 54 472 371 71 30 75 106 172 289 906 372 46 157 7057 % diff 600 -9 0 6 50 0 18 -16 16 -32 -19 65 36 5 7 6 -19 -13 30 -23 -17 36 -10 21251-1715192 16-Mar 13 181 199 23 4 47 509 0 608 468 731 107 405 127 60 816 271 50 567 378 46 37 127 86 216 618 999 304 58 136 8191 15-Mar 9 181 165 31 9 54 461 0 794 434 669 129 304 108 63 732 217 64 611 434 63 46 90 100 239 483 970 420 33 162 8075 % diff 44 0 21 -26 -56 -13 10 -23 8 9 -17 33 18 -5 11 25 -22-7-13-27-2041 -14 -10 28 3 -28 76 -16 1 16-Apr 5 138 135 13 2 29 696 0 589 82 523 68 455 84 53 674 206 38 451 445 85 46 8 87 221 382 748 261 38 228 6790 15-Apr 7 155 195 36 6 34 509 0 576 261 587 86 295 49 53 597 130 37 373 357 55 36 73 114 155 373 794 288 22 120 6373 % diff -29 -11 -31 -64 -67 -15 37 2 -69 -11 -21 54 71 0 13 58 3 21 25 55 28 -89 -24 43 2 -6 -9 73 90 7 16-May 17 159 113 17 1 26 697 0 677 268 628 94 400 101 55 671 202 31 474 394 63 34 112 114 234 427 965 301 58 169 7502 15-May 3 174 134 11 2 35 457 0 778 261 645 77 221 80 48 695 159 49 428 328 64 45 101 108 174 325 958 309 29 145 6843 % diff 467 -9 -16 55 -50 -26 53 -13 3 -3 22 81 26 15 -3 27 -371120-2 -24 11 6 34 31 1 -3 100 17 10 16-Jun 6 166 123 10 4 58 596 0 843 420 836 89 553 100 55 842 226 44 565 384 85 42 141 159 210 495 1569 338 62 165 9186 15-Jun 16 163 144 17 4 86 466 0 870 285 773 146 292 70 47 697 173 58 691 281 48 30 117 145 245 404 2171 369 38 175 9021 % diff -63 2 -15 -41 0 -33 28 -3 47 8 -39 89 43 17 21 31 -24 -18 37 77 40 21 10 -14 23 -28 -8 63 -6 2 16-Jul 4 121 131 2 1 38 578 0 663 325 513 124 596 92 50 686 205 48 418 467 49 35 88 42 237 407 1321 252 51 157 7701 15-Jul 8 130 162 12 0 66 513 0 647 358 539 140 282 83 52 724 178 40 413 348 53 62 73 111 199 352 1179 312 39 197 7272 % diff -50 -7 -19 -83 -42 13 2 -9 -5 -11 111 11 -4 -5 15 20 1 34 -8 -44 21 -62 19 16 12 -19 31 -20 6 16-Aug 6 166 141 3 2 39 602 0 767 423 655 140 502 85 77 813 221 50 564 454 64 35 89 73 255 484 1542 421 47 174 8894 15-Aug 10 166 128 9 1 62 413 0 721 331 664 147 306 77 45 743 153 41 407 444 62 33 93 172 210 332 1512 291 48 131 7752 % diff -40 0 10 -67 100 -3746 6 28 -1 -5 64 10 71 9 44 22 39 2 3 6 -4 -58 21 46 2 45 -2 33 15 16-Sep 2 155 161 9 0 52 619 0 1197 395 716 155 503 100 68 883 193 61 565 534 72 33 66 158 214 502 1692 391 51 157 9704 15-Sep 5 187 182 12 3 102 618 0 1068 353 700 131 265 71 57 891 194 63 604 425 50 31 81 111 258 314 1471 314 56 218 8835 % diff -60 -17 -12 -25 -100 -49 0 12 12 2 18 90 41 19 -1 -1 -3 -6 26 44 6 -19 42 -17 60 15 25 -9 -28 10 16-Oct 6 148 158 2 1 58 785 0 1490 387 499 147 458 101 64 912 253 60 567 483 74 50 116 249 208 418 2468 386 52 195 10795 15-Oct 10 121 185 14 7 40 594 0 992 284 687 161 265 80 50 907 178 58 366 395 79 29 92 226 191 400 2741 253 41 188 9634 % diff -40 22 -15 -86 -86 45 32 50 36 -27 -9 73 26 28 1 42 3 55 22 -6 72 26 10 9 5 -10 53 27 4 12 16-Nov 2 187 185 0 0 28 650 0 1169 351 691 238 531 93 65 832 205 65 643 506 61 28 114 248 231 479 1541 338 50 191 9722 15-Nov 13 124 185 16 3 33 492 0 998 289 569 87 340 67 57 737 144 59 327 406 80 21 84 186 209 338 1712 286 55 198 8115 % diff -85 51 0 -100 -100 -15 32 17 21 21 174 56 39 14 13 42 10 97 25 -24 33 36 33 11 42 -10 18 -9 -4 20 16-Dec 2 135 124 0 0 49 387 0 776 211 489 200 218 46 65 714 192 31 475 521 30 16 46 38 175 340 2344 247 42 156 8069 15-Dec 9 66 132 13 2 40 532 0 758 149 413 102 245 64 61 588 223 28 493 416 33 7 39 67 100 430 1608 223 62 207 7110 % diff -78 105 -6 -100 -100 23 -27 2 42 18 96 -11 -28 7 21 -14 11 -4 25 -9 129 18 -43 75 -21 46 11 -32 -25 13 YTD 16 106 1830 1864 118 22 493 7468 0 10388 3963 7329 1558 5293 1148 1526 8706 2416 890 6196 5117 751 460 1109 1462 2663 5290 17878 3894 608 2098 102644 YTD 15 105 1766 1954 201 43 627 6071 2 10247 3613 7686 1438 3260 919 641 8707 2095 615 5654 4733 759 444 1007 1533 2268 4377 17963 3780 505 2084 95097 %diff 1 4 -5 -41 -49 -21 23 -100 1 10 -5 8 62 25 138 0 15 45 10 8 -1 4 10 -5 1721032018

28 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz NEWSTALK

It’s getting easier to own an EV

here’s an old saying that necessity The changes are occurring in three will see the new model list grow. is the mother of invention. broad areas - low emission fuel options, Another barrier to EV ownership is T In an increasingly climate- connected vehicles and the move to anxiety over range and a lack of charg- constrained world, necessity has rarely autonomous vehicles. ing stations. been greater than what lies before us in As interest has grown in electric The association has been work- coming decades. vehicles, their availability is in question. ing with government and the charging Globally each year, the motor in- Not many models are available and station sectors to provide advice on dustry spends billions developing new those that we do have cost more than cables and connectors so that as the technologies to improve fuel consump- their non-EV equivalents. sector develops at a fast pace, there is tion, reduce noxious vehicle emissions To give the market clarity the MIA uniformity of plugs and connectors be- and lower carbon dioxide emission last year surveyed its light vehicle tween the car and the charging station. levels from vehicles. members on their plans to distrib- The MIA is also addressing the need This development is leading to ute battery electric vehicles (BEVs) for advice to emergency responders on greater fuel efficiency from the and plug-in hybrid electric vehicles what to do and what not to do when internal combustion engine and the (PHEVs), which we refer to as plug-in responding to an accident involving accelerated develop- EVs. ment of hybrid, plug-in Much has been hybrid and fully electric David Crawford is chief executive of the Motor Industry said about the vehicles. Association and a member of the government-appointed cost of EVs com- Alternative low- working group for electric vehicle leadership. A member of pared to non-EV carbon technologies the group he writes mostly on its work. Read more about vehicles. such as fuel cells are also electric vehicles at EVtalk.co.nz. It is true that receiving considerable EVs carry a pur- attention and investment. chase price pre- Who knows what else is mium. In time, as around the corner? vehicles, to the end of 2021. battery technology improves, volumes The Motor Industry Association (MIA) The survey results are on our increase and technological improve- is a voluntary trade body set up to rep- website http://www.mia.org.nz/ ments reduce production costs, the resent the interests of the new vehicle Documents#Environment. purchase price of an EV will become industry, specifically the official New We also track the number of new more competitive. Zealand distributors of overseas vehicle low-emission vehicles sold each More importantly, right now it is manufacturers. month. That data can be found at easier to own an EV when consider- Members account for more than 98% http://www.mia.org.nz/Sales-Data/ ing that when the purchase price and of all new vehicles imported and sold in Vehicle-Sales#hybrid variable running costs (charging and New Zealand across the passenger car, The survey showed that around 44 servicing) are combined, EVs are already light and heavy commercial vehicle and new models would be introduced to approaching price parity over a four to motor cycle sectors. the market from the beginning of 2016 five-year period. The association has 39 members - to the end of 2021. David Crawford began his tenure official distributors appointed by vehicle The rate of introduction is around as chief executive officer of the -Mo manufacturers - covering 79 different seven to 10 new models a year, with tor Industry Association in February brands. a third of them being BEVs and two- 2013. He had previously worked more In the past few years, it has been thirds PHEVs. than 20 years in government, including active in foreshadowing the fast-paced With worldwide interest growing in several years as Land Transport Safety technological developments of vehicles EVs, the pace at which manufacturers and Environment general manager at over the next decade. are developing new models continues the Ministry of Transport. In that role In our view, in the next 10 years we to accelerate. he led, among other things, the climate will see more change in how cars are To keep the industry data up to date change transport work programme. built and function than we have in the the MIA will redo the survey in the sec- past 50 years. ond quarter of this year and I expect we

Keep up with the Electric Vehicle industry news

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AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 29 LAUNCHEDTALK

Mazda launches MX-5 retractable fastback (RF) azda New Zealand motoring to a wider audience. sters, a 1.5-litre GSX grade only change from the soft-top reckons the newly “The RF is a car that broad- six-speed manual ($40,995), being the 5mm increase in Mlaunched RF model ens the appeal of the MX-5, and a 2.0-litre Limited grade in the height of the RF’s folding will account for nine out of and it is something that only a six-speed manual ($46,995) metal roof. 10 of ND-series MX-5 sales in Mazda could create,” he says. or automatic transmission According to Mazda, the 2017. Clearwater thinks there is ($48,495). roof may be operated when Since the local introduc- still some momentum in the The 2.0-litre RF will be the vehicle is moving, but at tion of the soft-top ND-series new vehicle, and he believes available in a GSX grade six- no more than 10 kilometres Mazda MX-5 roadster more speed automatic per hour. than 18 months ago, 134 have ($48,495), Lim- Autotalk drove both the found homes in New Zealand. ited grade six-speed manual and automatic RF Mazda New Zealand is manual ($51,495) or and roadster models back- forecasting sales of 135 MX-5 automatic ($52,995). to-back on some winding vehicles for 2017, and it is con- For the launch, country roads during the fident the majority will be the there are 15 spe- car’s media launch, to gain new Limited grade RF models cial edition Limited some comparative insight. with automatic transmission. RF-S models with a While there was very little The brand is confident that six-speed automatic difference in handling and the addition of the 2.0-litre 2017 will be another “stellar ($54,995) available for MX-5 performance between the two RF to the MX-5 roadster line- year for new car sales, but aficionados. variants top down when the up will attract new buyers we may not see double-digit While the RF is 47kg heavier RF’s roof is closed, it is signifi- who like the idea of a wind- growth again.” than the roadster, the Japa- cantly more quiet and refined in-the-hair sports car, but The MX-5 RF morphs from nese manufacturer has kept in the two-seat cabin at higher prefer the convenience and a stylish teardrop-shaped fast- the 50:50 weight distribution speeds. security of a folding three- back coupé to a Targa-top– which imbues the MX-5 with The RF’s suspension also piece metal roof rather than a style cabriolet in 13 seconds, its sports car handling and seemed the more comfort- soft-top. with Mazda claiming it’s the responsiveness. able and compliant of the Mazda New Zealand man- world’s fastest operating fold- It offers the same boot ca- two MX-5 models, particularly aging director Andrew Clear- back metal roof yet. pacity as the roadster, and the when driven over some of water says the MX-5 RF sees Mazda will continue to overall length and wheelbase New Zealand’s worst road the acceleration of open-top market three soft-top road- remain the same, with the surfaces. Car depreciation result unsurprising

Continued from page 2 a huge effect on the New study’s result. “It is staggering to see ports into the country “almost Zealand market. “This is not unique to New what people will pay for an inexhaustible”. “After many years of con- Zealand but does mean a old second-hand ute.” “We have the accelerated siderably higher volumes of considerable discount is ap- Notably, not all brands are effect of used vehicles being used vehicles than new, used plied to start with which can covered by the study. imported, which acceler- imports now make up the serve to add to the perceived Japanese carmakers like ates the depreciation of new larger share of our national new vehicle depreciation.” Honda and Mitsubishi are vehicles. fleet. Most new vehicles sold not included, while Euro- “We are the country that “Used imports can be here are to business and pean brands are particularly has the largest proportion accessed and shipped to fleet buyers, so discounts prominent. of vehicles in our fleet that New Zealand and still be a can be significant, he says. Carspring co-founder started life as a used import.” marketable proposition – in “You’re already seeing a Maximilian Vollenbroich says He says the rate of depre- effect they are already heavily massive depreciation before the value of used cars around ciation means consumers discounted at their source.“ the car leaves the show- the world can be confusing. who buy a used vehicle get Everett says there is also room.” “But we took it upon “excellent value”. a big difference in the new Additionally, not all vehi- ourselves to make the com- Motor Trade Association vehicle market between the cles face the same depre- plicated simple and present dealer services and mediation actual transaction prices and ciation levels, with “hot seg- a snapshot of the current manager Tony Everett agrees recommended retail price, ments” like diesel SUVs and global value of used cars.” that used imports have had which may have affected the utes holding their value well.

30 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO Imports also break YOU BY: January record

AROUND THE COUNTRY he new-car market is Commercial registrations Mazda on 1979, up 6.5% JAN JAN % DISTRICT not the only one in a continue to soar, up a third for a 15.3% stake. '17 '16 CHANGE Trecord-setting mood to 928 units from 695 a year Honda was fourth, WHA 303 214 41.59 — with used import registra- ago. down 1.2% to 1308, Su- AUC 6059 5776 4.90 tions in January the highest Toyota was the passen- zuki claimed fifth, down HAM 820 764 7.33 THA 92 85 8.24 ever. ger market leader on 3396, 8.4% to 622. TAU 558 508 9.84 Passenger vehicle registra- up 21.5% for a 26.3% market The Toyota Corolla ROT 136 112 21.43 tions for the month hit 12,933 share. was the most popular GIS 60 46 30.43 units, a 10.8% gain on the Nissan was second on used-import vehicle, on NAP 301 263 14.45 total of 11,675 registered this 2268, up 9.3% for 17.5% of 701 units. NEW 200 174 14.94 time last year. the market, followed by In second was the WAN 63 72 -12.50 PAL 351 309 13.59 Mazda Axela on 606, MAS 78 65 20.00 followed by the Nissan WEL 1058 852 24.18 Tiida on 549. NEL 298 227 31.28 The Suzuki Swift was a BLE 70 53 32.08 very close fourth on 542, GRE 38 41 -7.32 followed by the Honda WES 15 10 50.00 Fit on 485. CHR 1713 1438 19.12 TIM 129 112 15.18 The most popular OAM 34 30 13.33 people mover was the DUN 393 383 2.61 Toyota Wish on 320, the INV 164 141 16.31 Continued on page 32 TOTAL 12933 11675 10.78 USED IMPORT COMMERCIAL MAKES JAN JAN % Market USED IMPORT COMMERCIAL MODELS MAKE Movement '17 '16 JAN JAN Change Share MAKE MODEL MAKE MODEL '17 '16 TOYOTA 404 338 19.5 43.5 TOYOTA HIACE 293 TOYOTA HIACE 255 NISSAN 197 158 24.7 21.2 MAZDA 83 35 137.1 8.9 NISSAN CARAVAN 79 NISSAN CARAVAN 70 ISUZU 41 25 Up 1 64.0 4.4 MAZDA BONGO 74 NISSAN VANETTE 31 MITSUBISHI 33 33 Down 1 0.0 3.6 TOYOTA REGIUS 43 TOYOTA DYNA 30 FORD 30 18 66.7 3.2 NISSAN VANETTE 41 MAZDA BONGO 28 FIAT 23 13 p 1 76.9 2.5 ISUZU ELF 26 NISSAN NV200 21 CHEVROLET 19 16 Down 1 18.8 2.0 NISSAN NV200 26 ISUZU ELF 19 HINO 19 9 Up 1 111.1 2.0 FIAT DUCATO 23 TOYOTA REGIUS 17 HOLDEN 13 11 Down 1 18.2 1.4 NISSAN NAVARA 21 NISSAN ATLAS 15 OTHER 66 39 69.2 7.1 TOYOTA TOYOACE 19 TOYOTA HILUX 13 TOTAL 928 695 33.5 100.0

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 31 STATSTALK USED VEHICLES

USED IMPORTS BROUGHT TO YOU BY: for 21.2% of the trade. Mazda was third on 83, followed by Isuzu on 41 and Mitsubishi on 33. The Toyota Hiace was the most popular commercial model on 293 units — well Continued from page 31 clear of anything else. Mazda Atenza was the large- The Nissan Caravan was car leader on 292, and the second on 79, followed by Volkswagen Golf top Euro the Mazda Bongo on 74. on 289. The Toyota Regius was The most popular SUV fourth on 43, while the Nis- was the Mitsubishi Outlander san Vanette achieved a tally on 256. of 41. Toyota was the most showed significantly more Whangarei, up 42.6%; Ro- popular brand of commercial Auckland not leading market growth. torua, up 21.4%; Gisborne, on 404 units, up 19.5% for a Auckland was not the Sales in the city were up up 30.4%; Wellington, up 43.5% market share. Nissan source of the market’s strong just 4.9%, to 6059 units. 24.2%; Nelson, up 21.3% and was second on 197, up 24.7% growth — regional centres The big movers were Blenheim, up 32.1%.

Electric Nissan boost Note to top of market

issan’s Note — The Nissan Serena was and Honda, with the C-HR driven by the ar- the second most popular SUV and Freed minivan Nrival of the ePower model, nearly doubling respectively. hybrid version — topped its sales to 11,179 units off the Japanese car market in the back of a new ProPilot January. semi-autonomous driving The ePower version, system. which has a battery and Last year’s market an electric motor, and is leader, the Toyota Prius, charged by an onboard recorded a 53% decline in petrol generator engine, sales year-on-year to 9883 boosted Note sales by 70% — the first time sales have to top the market. dropped into four figures in Total full-sized car regis- 14 months. trations were up 8.6% year- Also boosting sales were on-year to 258,085 units. new models from Toyota

USED IMPORT COMMERCIAL MAKES – 2017 CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 16-Jan 16 5 13 18 9 11 25 35 33 158 338 7 27 695 % diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 YTD 16 19 4 23 30 19 13 41 83 33 197 404 10 52 928 YTD 15 16 5 13 18 9 11 25 35 33 158 338 7 27 695 %diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 • Interest rates from 11.95% • Nichibo and non Nichibo cars financed • Competitive commissions – no retention and no claw back Tel: (09) 369 5276 • Low and no deposit to approved purchasers www.autofinancedirect.co.nz

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USED IMPORTS Truckometer shows BROUGHT TO YOU BY: economic growth easing off

he ANZ Truckome- “Given mounting evi- intermediaries to lend are all watching a number of ter shows economic dence that the economy is issues facing the economy, global risks, which have been Tgrowth could be eas- attempting to grow faster according to the report. brought into focus by the ing, with slight falls in Janu- than it sustainably can, we “We expect this half year intersection of heavy debt ary’s Heavy Traffic Index and do expect to see growth may mark the peak of the loadings and the recent rise Light Traffic Index. ease over the course of this economic cycle, in growth in interest rates. The Heavy Traffic Index year, but to rates that are terms. This certainly does not “Global politics also has dipped 0.8% but continues still more than respectable,” mean that we expect that a the potential to add volatil- an overall trend upward, ANZ says. sharp downturn is around ity. However, we expect that while the Light Traffic Index Labour shortages, high the corner,” ANZ says. left well enough alone, this fell 0.5% in January, flatten- debt levels, and less appe- “As has been the case for economy could truck on for ing out overall. tite and ability of financial some time, we are closely a while yet.”

USED IMPORT PASSENGER MODELS USED IMPORT PASSENGER MAKES JAN JAN JAN JAN % Market MAKE MODEL MAKE MODEL MAKE Movement '17 '16 '17 '16 Change Share TOYOTA COROLLA 701 SUZUKI SWIFT 567 TOYOTA 3396 2794 21.5 26.3 MAZDA AXELA 606 NISSAN TIIDA 550 NISSAN 2268 2075 9.3 17.5 NISSAN TIIDA 549 MAZDA AXELA 546 MAZDA 1979 1859 6.5 15.3 HONDA 1308 1324 -1.2 10.1 SUZUKI SWIFT 542 HONDA FIT 479 SUZUKI 622 679 -8.4 4.8 HONDA FIT 485 TOYOTA COROLLA 455 BMW 568 470 Up 1 20.9 4.4 MAZDA DEMIO 465 MAZDA DEMIO 447 SUBARU 543 558 Down 1 -2.7 4.2 TOYOTA WISH 320 SUBARU LEGACY 307 MITSUBISHI 469 404 Up 1 16.1 3.6 MAZDA ATENZA 292 TOYOTA WISH 295 VOLKSWAGEN 467 421 Down 1 10.9 3.6 VOLKSWAGEN GOLF 289 VOLKSWAGEN GOLF 261 MERCEDES-BENZ 275 208 Up 1 32.2 2.1 TOYOTA PRIUS 267 MAZDA ATENZA 256 AUDI 264 224 Down 1 17.9 2.0 VOLVO 107 69 Up 1 55.1 0.8 SUBARU LEGACY 259 MAZDA MPV 230 FORD 102 131 Down 1 -22.1 0.8 MITSUBISHI OUTLANDER 256 TOYOTA VITZ 211 LEXUS 65 49 Up 1 32.7 0.5 TOYOTA VITZ 241 MITSUBISHI OUTLANDER 210 CHEVROLET 56 61 Down 1 -8.2 0.4 TOYOTA MARKX 239 NISSAN MURANO 185 JAGUAR 54 35 Up 3 54.3 0.4 MAZDA MPV 226 BMW 3 SERIES 170 LAND ROVER 47 28 Up 3 67.9 0.4 TOYOTA ESTIMA 211 HONDA ODYSSEY 162 HOLDEN 43 48 Down 2 -10.4 0.3 MINI 40 47 Down 2 -14.9 0.3 BMW 3 SERIES 210 TOYOTA IST 157 PORSCHE 34 13 Up 5 161.5 0.3 MAZDA PREMACY 194 TOYOTA PRIUS 157 OTHER 226 178 27.0 1.7 NISSAN DUALIS 182 MAZDA PREMACY 146 TOTAL 12933 11675 10.8 100.0 HONDA ODYSSEY 168 NISSAN NOTE 143 USED IMPORT PASSENGER MAKES – 2017 AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 % diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 YTD 17 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 YTD 16 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 %diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 COMPETITIVE FINANCE. Tel: (09) 369 5276 PERSONAL SERVICE. www.autofinancedirect.co.nz

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Year begins with another record for new vehicle sales

he new year has begun A total of 13,823 vehicles commercial sectors,” Motor with another highest were registered, up a mas- Industry Association chief Tmonth ever for new sive 16% year on year, and executive David Crawford vehicle registrations – indi- well ahead of the average says. cating 2017 could continue 9.5% growth seen last year. Passenger car and SUV the market’s record setting “This is the strongest ever registrations of 10,150 units run. start to a new sales year with were up 14%, while com- record levels of new vehicles mercial registrations were up NEW COMMERCIAL MAKES (UNDER 3500KG) purchased by New Zealand 23% to 3673. JAN JAN % Market businesses and consumers Toyota remains the overall MAKE Movement '17 '16 Change Share across the passenger and Continued on page 35 FORD 788 699 12.7 21.5 TOYOTA 698 469 48.8 19.0 HOLDEN 383 280 36.8 10.4 NISSAN 276 231 19.5 7.5 ISUZU 271 214 26.6 7.4 MITSUBISHI 219 192 14.1 6.0 MAZDA 154 106 Up 1 45.3 4.2 VOLKSWAGEN 123 117 Down 1 5.1 3.3 LDV 87 62 Up 2 40.3 2.4 SSANGYONG 83 89 Down 1 -6.7 2.3 OTHER 591 535 10.5 16.1 TOTAL 3673 2994 22.7 100.0 NEW PASSENGER MAKES NEW PASSENGER MODELS JAN JAN % Market MAKE Movement JAN JAN '17 '16 Change Share MAKE MODEL MAKE MODEL '17 '16 TOYOTA 1644 1774 -7.3 16.2 MAZDA AXELA 606 TOYOTA COROLLA 719 HOLDEN 1381 964 43.3 13.6 NISSAN TIIDA 549 TOYOTA RAV4 391 MAZDA 779 855 -8.9 7.7 SUZUKI SWIFT 542 HOLDEN COMMODORE 366 FORD 778 745 4.4 7.7 HONDA FIT 485 MAZDA MAZDA3 293 SUZUKI 728 376 Up 2 93.6 7.2 MAZDA DEMIO 465 MAZDA CX-5 243 MITSUBISHI 647 368 Up 2 75.8 6.4 TOYOTA WISH 320 HYUNDAI SANTA FE 227 KIA 603 265 Up 4 127.5 5.9 MAZDA ATENZA 292 NISSAN X-TRAIL 201 HYUNDAI 540 578 Down 3 -6.6 5.3 VOLKSWAGEN GOLF 289 TOYOTA YARIS 195 NISSAN 478 494 Down 3 -3.2 4.7 TOYOTA PRIUS 267 HOLDEN BARINA 192 VOLKSWAGEN 474 346 Down 1 37.0 4.7 SUBARU LEGACY 259 TOYOTA HIGHLANDER 191 HONDA 405 341 Down 1 18.8 4.0 MITSUBISHI OUTLANDER 256 SUZUKI SWIFT 189 SUBARU 236 254 -7.1 2.3 TOYOTA COROLLA 245 FORD MONDEO 153 MERCEDES-BENZ 222 144 Up 2 54.2 2.2 TOYOTA VITZ 241 NISSAN QASHQAI 147 BMW 198 201 Down 1 -1.5 2.0 TOYOTA MARKX 239 HONDA JAZZ 146 AUDI 154 137 Up 1 12.4 1.5 LAND ROVER 111 155 Down 2 -28.4 1.1 MAZDA MPV 226 HYUNDAI TUCSON 139 SKODA 106 100 Up 1 6.0 1.0 TOYOTA ESTIMA 211 FORD FOCUS 138 MINI 73 78 Up 3 -6.4 0.7 BMW 3 SERIES 210 SUBARU OUTBACK 135 PEUGEOT 73 67 Up 3 9.0 0.7 TOYOTA AURIS 198 FORD MUSTANG 131 OTHER 520 657 -20.9 5.1 MAZDA PREMACY 194 HONDA HR-V 131 TOTAL 10150 8899 14.1 100.0 NISSAN DUALIS 182 MITSUBISHI LANCER 125 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

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Continued from page 34 market leader with 17% VW becomes world’s market share (2342 units), followed by Holden with top-selling car maker 13% (1764 units) and Ford with 11% market share (1566 he Volkswagen Group million sales which VW re- units). has overtaken Toyota ported last week. Toyota led passenger Tto become the world’s The milestone comes vehicle sales on 1644, a 16% best-selling carmaker, the despite VW’s scandal over share, followed by Holden first time the German com- emissions tests cheating, 14% (1381 units) and Mazda pany has held the position. which sparked a global China. with 8% market share (779 Japan’s Toyota, which backlash and multiple law- And it has been making units). had topped sales for the past suits. inroads in other markets Ford was the commercial four years, sold 10.175 million The scandal has so too. In Sweden, for example, market leader with 21% (788 vehicles globally in 2016. far cost Europe’s biggest the Volkswagen Golf was units) followed by Toyota That fell short of the 10.31 carmaker billions of euros, the most popular new car with 19% (698 units) and NEW AROUND THE COUNTRY and led to the in 2016 — the first time in Holden with 10% market indictment of more than half a century that share (383 units). DISTRICT JAN '17 JAN '16 % CHANGE six of its senior a Volvo hasn’t topped the The Ford Ranger was WHA 217 128 69.53 executives in the country’s sales. again the top of the bestsell- AUC 5218 4584 13.83 United States. Toyota’s sales grew by ing vehicle model table with HAM 627 600 4.50 The company 0.2% — though it appears to 741 units. THA 71 67 5.97 also faces dam- have suffered from a slow- The Toyota Corolla was TAU 366 266 37.59 age claims from down in the US car industry. the second bestselling model ROT 88 85 3.53 investors total- Toyota fell from the top for the month of January GIS 42 37 13.51 ling 8.8 billion spot for the first time since with 590 units followed by NAP 240 186 29.03 euros (A$12.9 2011, when manufacturers’ NEW 168 160 5.00 the Toyota Rav 4 with 556 billion) and is supply chains were disrupted WAN 106 88 20.45 units – 418 of those rentals. in talks with by a powerful earthquake PAL 274 161 70.19 SUVs continued to domi- MAS 77 64 20.31 customers over and resulting tsunami in nate with the SUV medium WEL 755 664 13.70 mass recalls and north-eastern Japan. segment accounting for 17% NEL 136 107 27.10 compensation. However, in New Zealand, of the market, followed by BLE 51 50 2.00 Volkswagen, Toyota retained top spot — the small passenger segment GRE 20 18 11.11 which makes selling the most new vehicles with 13% and the SUV large WES 5 1 400.00 the Audi, Por- for the 29th consecutive year. with 12% market share. CHR 1216 1213 0.25 sche and Skoda General Motors is yet to Overall the sports util- TIM 62 62 0.00 brands, saw a report its figures, but it is ity segments accounted for OAM 25 60 -58.33 3.8% increase expected to lag both the 40% of January registrations, DUN 247 247 0.00 in sales buoyed Japanese and the German followed by the passenger INV 139 94 47.87 by demand in firms. vehicle segments with 32%. TOTAL 10150 8899 14.06 “As 2017 gets underway, NEW COMMERCIAL MAKES (UNDER 3500KG) nothing has changed with the economic environment that existed for most of 2016,” says Crawford. FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL “The key drivers to high 17-Jan 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 levels of new vehicle sales 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 are the continued high levels % diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 of net immigration, low costs YTD 17 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 of debt and a strong national YTD 16 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 economy.” %diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 Your first choice in automotiveFixed Rates. lending. Fast approval. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

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Positive start to 2017 for Australian new car sales

ew vehicle sales Within the segments, (3473 sales), Toyota Corolla followed by Mazda (11.9%, across Australia got light commercials fell 3.9%, (2943), Toyota Hilux (2702), Holden (8.5%), Hyundai Noff to a solid start in passenger car sales declined Ford Ranger (2622) and (7.9%) and Ford (7%). January, with the month’s slightly down 0.8%, while Hyundai i30 (2018). sales nudging ahead of the SUVs continued a consistent Toyota led the market in same period last year and a growth pattern, with a gain January with rise in activity among private of 3.2%. a 14.8% purchasers. The nation’s top five best- share, There were 84,910 new selling vehicles in January vehicle sales in January were the Mazda3 2017 – an increase of 537 vehicle sales or 0.6% on January 2016. January 2017 had 24 selling days – the same number of selling days as January 2016, which resulted in an increase of 22.4 vehicle sales per day. Total sales for January, including passenger cars, NEW COMMERCIAL MODELS (UNDER 3500KG) JAN JAN SUVs, light commercial MAKE MODEL MAKE MODEL vehicles (LCVs) and heavy '17 '16 commercial vehicles (HCVs) FORD RANGER 741 FORD RANGER 661 totalled 84,910 for the TOYOTA HILUX 447 TOYOTA HILUX 300 month, 0.6% up on the same HOLDEN COLORADO 360 HOLDEN COLORADO 266 month in 2016. NISSAN NAVARA 276 NISSAN NAVARA 231 TOYOTA HIACE 234 MITSUBISHI TRITON 191 LCVs sales fell 3.95% to MITSUBISHI TRITON 219 ISUZU D-MAX 166 13,942 from 14,503 in Janu- ISUZU D-MAX 198 TOYOTA HIACE 157 ary 2016, while HCV sales in- MAZDA BT-50 154 MAZDA BT-50 106 creased 20.9% to 1921 from SSANGYONG ACTYON SPORT 83 SSANGYONG ACTYON SPORT 89 1589 in January 2016. VOLKSWAGEN AMAROK 69 VOLKSWAGEN AMAROK 69 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 % diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 YTD 17 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 YTD 16 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 %diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.

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Compliance made simple ...since 1999 Slow start for secondhand

he market for second- The public transacted busy in January, up 10.1% to hand cars ended the 43,481 vehicles, a 3.2% gain. 2573 units, while dealer pur- Tyear down, but has In motorcycles, dealer chases were up 19% to 1791. made a small recovery. sales were down 2.2% to Public sales were up 7.8% Secondhand sales by 395, while purchases up to 6062. dealers were up 3.9% with 12.4% to 381 bikes. the month to 16,754 units, Public sales of bikes rose their purchases up by the 10.2% to 2044 units. same margin to 12,078. Dealer truck sales were

SECONDHAND REGISTRATIONS − JANUARY 2017 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2017 Public to Trader 234 4211 1154 101 612 80 85 360 245 130 618 87 1073 216 109 25 1924 149 15 403 247 12078 Public to Public 1866 14849 3378 538 2218 907 379 1584 1081 492 1725 448 3047 1031 437 229 76 5388 561 181 2027 1039 43481 Trader to Public 534 5444 1362 207 900 269 185 596 419 151 811 194 1477 306 155 76 25 2319 232 58 703 331 16754 Cars 2016 Public to Trader 222 4180 1121 87 520 107 92 368 235 143 546 97 1068 236 109 34 1682 136 6 406 226 11621 Public to Public 1849 14567 3146 636 2093 879 353 1457 979 522 1649 431 2931 1038 412 228 78 5232 518 158 2026 969 42151 Trader to Public 498 5493 1312 204 882 346 143 581 389 197 743 175 1420 305 165 59 17 1949 212 61 616 360 16127 Cars % Change Public to Trader 5.4 0.7 2.9 16.1 17.7 -25.2 -7.6 -2.2 4.3 -9.1 13.2 -10.3 0.5 -8.5 0.0 -26.5 14.4 9.6 150.0 -0.7 9.3 3.9 Public to Public 0.9 1.9 7.4 -15.4 6.0 3.2 7.4 8.7 10.4 -5.7 4.6 3.9 4.0 -0.7 6.1 0.4 -2.6 3.0 8.3 14.6 0.0 7.2 3.2 Trader to Public 7.2 -0.9 3.8 1.5 2.0 -22.3 29.4 2.6 7.7 -23.4 9.2 10.9 4.0 0.3 -6.1 28.8 47.1 19.0 9.4 -4.9 14.1 -8.1 3.9 Motorcycles 2017 Public to Trader 5 147 31 26 2 2 13 10 3 19 2 65 8 2 26 13 7 381 Public to Public 76 582 176 21 118 48 9 94 74 23 90 11 160 58 30 7 4 272 29 10 111 41 2044 Trader to Public 13 139 33 3 24 6 1 13 10 6 18 4 39 10 4 1 43 4 1 15 8 395 Motorcycles 2016 Public to Trader 5 107 36 30 4 4 8 3 32 5 47 7 2 30 2 12 5 339 Public to Public 49 564 162 25 97 35 8 68 68 21 82 15 135 73 25 9 6 262 22 3 86 40 1855 Trader to Public 12 116 40 9 26 11 1 16 15 4 28 5 46 14 1 1 27 4 2 20 6 404 Motorcycles % change Public to Trader 0.0 37.4 -13.9 -13.3 -50.0 225.0 25.0 0.0 -40.6 -60.0 38.3 14.3 0.0 -13.3 -100.0 8.3 40.0 12.4 Public to Public 55.1 3.2 8.6 -16.0 21.6 37.1 12.5 38.2 8.8 9.5 9.8 -26.7 18.5 -20.5 20.0 -22.2 -33.3 3.8 31.8 233.3 29.1 2.5 10.2 Trader to Public 8.3 19.8 -17.5 -66.7 -7.7 -45.5 0.0 -18.8 -33.3 50.0 -35.7 -20.0 -15.2 -28.6 300.0 0.0 59.3 0.0 -50.0 -25.0 33.3 -2.2 Trucks 2017 Public to Trader 51 550 207 32 85 22 33 76 37 27 122 23 77 66 32 210 31 2 64 44 1791 Public to Public 320 1652 524 85 342 121 99 264 184 77 282 70 348 169 70 41 22 780 104 42 305 161 6062 Trader to Public 129 618 243 52 140 58 39 134 83 40 150 31 160 68 56 26 7 287 39 15 123 75 2573 Trucks 2016 Public to Trader 45 420 161 13 78 22 30 68 39 26 79 21 70 56 33 9 190 26 2 59 58 1505 Public to Public 314 1486 467 90 343 127 68 214 174 91 231 86 317 176 75 53 18 687 88 21 313 186 5625 Trader to Public 102 595 189 38 139 54 43 111 81 42 115 43 124 56 39 17 4 295 41 18 111 81 2338 Trucks % change Public to Trader 13.3 31.0 28.6 146.2 9.0 0.0 10.0 11.8 -5.1 3.8 54.4 9.5 10.0 17.9 -3.0 -100.0 10.5 19.2 0.0 8.5 -24.1 19.0 Public to Public 1.9 11.2 12.2 -5.6 -0.3 -4.7 45.6 23.4 5.7 -15.4 22.1 -18.6 9.8 -4.0 -6.7 -22.6 22.2 13.5 18.2 100.0 -2.6 -13.4 7.8 Trader to Public 26.5 3.9 28.6 36.8 0.7 7.4 -9.3 20.7 2.5 -4.8 30.4 -27.9 29.0 21.4 43.6 52.9 75.0 -2.7 -4.9 -16.7 10.8 -7.4 10.1

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AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 37 STATSTALK TRUCKS

Strong start for Vehicle Inspection NZ motorcycle sales

otorcycle sales have sales. The Suzuki GN125H was umph were tied for second made a healthy start Harley Davidson was the fourth on 20 followed by the on 23 bikes each, followed Mto the year - up 7.4% fourth most popular brand - Piaggio Zip 50 on 17. by Yamaha on 21 and Honda in January. up 50% to 72, while Triumph on 20. The market totalled 801 was fifth on 44, up one bike Used bikes surge bikes and scooters registered from January 2016. Used import bike sales - against 746 this time last Next was Kawasaki on 37, had a huge month in Janu- year. followed by KTM on 31, TNT ary, up 47.8% to 248 Suzuki was the market Motor on 30, BMW on 25 units. leader on 145 bikes, down and Aprilia on 22. Harley Da- 4% for an 18.1% market The most popular bike vidson topped share. was the learner-approved the market, up Yamaha was second on Yamaha MT-03 on 28 units. 48.1% to 77 units, 101, up 156.1% for a 13.1% The Suzuki UZ50 was next for a 31% market stake, while Honda was third on 25, followed by the TNT share. on 73, down 9.9% for 9.1% of Motor Roma on 24. Ducati and Tri- NEW BIKE MODELS MAKE MODEL JAN '17 YAMAHA MT-03 LA 28 SUZUKI UZ50 25 NEW BIKE MAKES TNT MOTOR ROMA 2T 24 JAN YTD JAN % Market VEHICLE MAKE SUZUKI GN125H 20 '17 '17 '16 Change Share % PIAGGIO ZIP 50 2T 17 SUZUKI 145 145 151 -4.0 18.1 ROYAL ENFIELD CLASSIC 16 YAMAHA 105 105 41 156.1 13.1 YAMAHA MT-07 LAG 16 HONDA 73 73 81 -9.9 9.1 HONDA CRF 1000 14 HARLEY DAVIDSON 72 72 48 50.0 9.0 HONDA NBC 110BN 12 TRIUMPH 44 44 43 2.3 5.5 HARLEY DAVIDSON DYNA 17 LOW RIDER S 11 KAWASAKI 37 37 44 -15.9 4.6 KTM 31 31 28 10.7 3.9 USED BIKE MAKES TNT MOTOR 30 30 23 30.4 3.7 % of BMW 25 25 28 -10.7 3.1 MAKE JAN '17 JAN '16 % Change Market APRILIA 22 22 24 -8.3 2.7 HARLEY DAVIDSON 77 52 48.1 31.0 PIAGGIO 18 18 17 5.9 2.2 DUCATI 23 20 15.0 9.3 ROYAL ENFIELD 18 18 5 260.0 2.2 TRIUMPH 23 14 64.3 9.3 VESPA 16 16 22 -27.3 2.0 YAMAHA 21 14 50.0 8.5 FACTORY BUILT 15 15 37 -59.5 1.9 HONDA 20 23 -13.0 8.1 DUCATI 13 13 19 -31.6 1.6 BMW 14 15 -6.7 5.6 FORZA 12 12 13 -7.7 1.5 KTM 14 2 600.0 5.6 SCOMADI 12 12 6 100.0 1.5 KAWASAKI 9 7 28.6 3.6 MOTO GUZZI 11 11 3 266.7 1.4 SUZUKI 8 7 14.3 3.2 PGO 11 11 6 83.3 1.4 VICTORY 8 1 700.0 3.2 VICTORY 11 11 9 22.2 1.4 OTHER 31 20 55.0 12.5 OTHER 80 80 98 -18.4 10.0 TOTAL 248 168 47.6 100.0 TOTAL 801 801 746 7.4 100.0

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38 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz STATSTALK TRUCKSBIKES

Full speed ahead for new trucks Vehicle Inspection NZ

t was a healthy start to the tally slip from 30 to 25 new 10 or more units if pushed,” Isuzu accessories which is in year for truck registrations vehicles last month but fifth- he says. line with our current promo- Iwith 320 new trucks reg- placed Volvo Trucks rose to “Our wholesale result tion,” he says. istered in January - up from 19 from 11 units. beat our aggressive target 284 units in January 2016. In sixth place, UD Trucks and smashed our January Used trucks remain steady Isuzu Trucks recorded 60 remained static with 18 average out of the park. Registrations of used new truck registrations last registrations while seventh- “The pipeline for the imported trucks rose to 126 month as it aims for its 18th placed Kenworth fell to 15 forthcoming months is very units in January 2017 from consecutive year leading the units from 29 in January healthy.” 109 at the same time last market. 2016. Muir says Isuzu Trucks is year. Its monthly tally was 46% And in eighth position, taking a sound volume of or- Isuzu was the market up year-on-year from 41 DAF also dropped 13 listings ders on light-duty, medium- leader in used imported truck registrations in the previous down from 26 at the same duty, and heavy-duty trucks registrations with 34 units, up corresponding period. time last year. so it is hard to tell as yet if 47% from 23 units in January Second-placed Fuso leapt Isuzu Trucks New Zea- there has been increased 2016. from 16 new vehicle registra- land general manager Colin interest in any one category. Second-placed Toyota tions in January 2016 to 56 Muir says the pleasing result He confirms the company saw a small year-on-year units last month, an increase meets the distributor’s inter- will have an extensive pres- decline, making 21 used of more than 250%. nal forecast. ence at the upcoming trans- imported truck registrations In third place on the table, “It was about where we port and heavy equipment in last month, down from 25 Hino Distributors was up 10% predicted, give or take a expo at Mystery Creek. in the previous correspond- year-on-year with 42 regis- couple of units. Our 10-year “We’ll show a selection of ing period. trations in January, up from average for January new cab and chassis models as Third-placed Hino saw a 38 at the same time last year. truck registrations is 26 so well as customer trucks from jump to 19 units from 7 while Fourth-placed Fiat saw we have no complaints and light-duty to heavy-duty, fourth-placed Mitsubishi its year-on-year registration probably could have done and we will also be promot- remained static on 14. NEW TRUCK MAKES (OVER 3500KG) ing the growing selection of JAN JAN % of JAN JAN USED TRUCKS MAKES MAKE % Change '17 '16 Market '17 '16 JAN JAN % % of JAN JAN MAKE ISUZU 60 41 46.3 16.3 60 41 '17 '16 Change Market '17 '16 HINO 42 38 10.5 11.4 42 38 ISUZU 34 23 47.8 27.0 34 23 MITSUBISHI FUSO 34 16 112.5 9.3 34 16 TOYOTA 21 25 -16.0 16.7 21 25 FIAT 25 30 -16.7 6.8 25 30 HINO 19 7 171.4 15.1 19 7 FUSO 22 0 6.0 22 0 MITSUBISHI 14 14 0.0 11.1 14 14 VOLVO 19 11 72.7 5.2 19 11 NISSAN 10 14 -28.6 7.9 10 14 UD TRUCKS 18 18 0.0 4.9 18 18 KENWORTH 4 2 100.0 3.2 4 2 MERCEDES-BENZ 4 1 300.0 3.2 4 1 KENWORTH 15 29 -48.3 4.1 15 29 CHEVROLET 2 1.6 2 DAF 13 26 -50.0 3.5 13 26 FIAT 2 9 -77.8 1.6 2 9 IVECO 12 9 33.3 3.3 12 9 IVECO 2 1 100.0 1.6 2 1 OTHER 60 66 -9.1 16.3 60 66 OTHER 14 13 7.7 11.1 14 13 TOTAL 320 284 12.7 87.2 320 284 TOTAL 126 109 15.6 100.0 126 109

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AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 39 TRIBUNALTALK

Communications failure in new Mercedes deal Ji Xiang Garden Development Limited v Ingham Motor Holdings Limited

n January 28, 2016, of the handbrake fault, the into the vehicle’s dash and be fitted to the vehicle to the purchaser — a vehicle was returned to the controls the vehicle’s radio, restore the functionality Ocompany — bought trader, and the park brake navigation, and telephone provided by the damaged a new 2016 Mercedes-Benz control unit was identi- systems, as well as the COMAND unit until such GL350 Blue TEC vehicle fied as causing the fault. A screen which shows images time as the new correct from the trader. new park brake control unit from the reversing camera part COMAND unit could be At the end of Febru- was obtained and fitted to and other warning messag- obtained from Germany. ary 2016 the purchaser, the vehicle at the start of es. At the start of April the This was the ‘work through its director and the April, and the issue has not trader advised the purchas- around’ COMAND unit main driver of the vehicle, recurred. er’s accountant, who dealt solution. The trader says said there was a fault with In the course of repro- with all matters between the it believes that on April the handbrake and the gramming the park brake trader and the purchaser, of 18 a former employee of vehicle was returned to the control unit, the trader’s the failure of the COMAND the trader contacted the trader to have that fault re- technicians damaged the unit. purchaser’s accountant by paired. The trader says the vehicle’s COMAND unit. The It requested that the telephone, and offered to fit vehicle was scanned and a COMAND, which stands for trader return the vehicle to the ‘work around’ COMAND fault was corrected with a Cockpit Management and the purchaser, because its unit as an interim solution software upgrade. Data system, is an electronic director was not comforta- until the correct COMAND In March the purchaser box — about the size of a ble driving a loan car which unit part became available. complained of a recurrence DVD player — which fits had been provided by the The trader says that its offer trader. The purchaser’s di- was refused. The purchaser rector had had an accident denies they were told that in the loan car provided by the trader had a COMAND the trader, and was asked unit which could restore the to pay a $300 contribution functionality of the damaged Anywhere. Anytime. towards the repair costs. unit, but acknowledged that Two weeks later Mer- the purchaser’s account- Your most important dealership information cedes-Benz informed the ant had all dealings with the accessible from any desktop, tablet or mobile trader that the COMAND trader, and that he had not device. Faster. Easier. Smarter. unit which had been dam- been personally involved. aged as a consequence of For the next 15 weeks the reprogramming of the the trader says it sought to park brake control unit was obtain the correct part from irreparable, and Mercedes- Singapore and then Germa- Benz requested the trader to ny, and the trader’s dealer replace the COMAND unit in principal said that the part the vehicle with a new unit. was not available as quickly Unfortunately there were no as the trader expected. new COMAND units avail- The trader’s dealer prin- able in New Zealand. cipal told the tribunal that The trader says it did on June 29 he personally have access to a unit, very telephoned the purchaser’s similar in appearance, which accountant and asked for — although not the correct the vehicle to be returned to part number for the vehicle the trader so that it could fit — was a newer specifica- the ‘work around’ COMAND tion and was visually and unit. He says he told him dimensionally identical, and that he would contact the 0800 623 687 was interchangeable with trader after July 8 to make www.motorcentral.co.nz the COMAND unit fitted to a booking. On that day he the vehicle. This unit could Continued on page 41

40 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz TRIBUNALTALK

Continued from page 41 The tribunal found that the tribunal believes this was purchaser), the purchaser’s telephoned the trader, and considering the price paid, an inconvenience to the accountant, and the trader.” told it he did not want the the vehicle was not as du- purchaser, including a lack It did note the period of ‘work around’ COMAND unit rable as it should be con- of reversing camera which 15 weeks to get the part was fitted to the vehicle. sidering the fault with the may have been a factor in far too long. On July 25 the correct handbrake and the damage a minor reversing accident It declined the rejection, COMAND unit part arrived to the COMAND unit. the purchaser had. It also as well as an unsubstanti- from Germany and the It found that a reasonable accepted the purchaser ated claim for $20,000 trader notified the purchas- consumer paying close to rejected the ‘work around’ damages. er to bring the vehicle in to $159,000 for a high-quality solution. The tribunal felt the case have it fitted. On the same European vehicle would not The tribunal felt the issue should never have been day the trader received a consider this to be accept- came from a breakdown in brought, as it should have letter from the purchaser’s able. communications. been clear to the purchaser solicitors rejecting the The handbrake issue “After listening to the evi- and its legal advisers that the vehicle. could have become a safety dence given by the parties trader had a strong defence The trader says that the issue, but the tribunal says I consider that this whole to the claim. It ordered the vehicle was not unsafe with- this was repaired in good dispute has been caused purchaser to pay the tribu- out the COMAND unit in the time. by a breakdown in com- nal’s costs, and the cost of vehicle being functional. As for the COMAND unit, munications between (the an interpreter, of $750.

Vehicle should have never been on road Watermann v Domenech

n September 2017 the vehicle’s engine started to the trader of the faults and reasons are first, because purchaser paid $3500 overheat, and the pur- overheating issues, and the the vehicle was not safe to Ifor a 1992 Toyota Estima. chaser says he had to stop trader asked the purchaser be on the road with at least The vendor is not a regis- five times to replenish the to bring the vehicle back to six serious WOF defects. tered trader, but both the radiator with water. Auckland at the purchaser’s Second, its cooling system purchaser and a friend gave When the purchaser cost, for the respondent to was not free of faults, caus- evidence that when they reached Kaitaia he took repair. ing the engine to overheat. visited the vendor’s prem- the vehicle to a workshop The purchaser refused Third, the vehicle was not ises there were six or seven which pressure tested to do so, and rejected as durable as a reasonable vehicles there for sale. the cooling system, and the vehicle for its serious consumer paying $3500 The purchaser also advised in an invoice that it faults. would regard as accept- signed a ‘sales agreement’ suspected the radiator was Subsequently the trader able, because the vehicle promising a one week blocked, the thermostat offered to refund $3200 only lasted seven days warranty and a buy back was missing, and the cool- and later $3000 of the pur- before overheating.” option. When pressed ing system in the vehicle chase price, an offer then It accepted the rejec- the trader admitted he was in a poor condition withdrawn at the hearing. tion, and ordered a full thought he had sold five requiring repairs costing The tribunal noted the refund plus the costs of vehicles in the last 12 $700. There could also be car was 24 years old, and workshop assessing the months. an issue with the vehicle’s believed its 137,540km vehicle. It also ordered the The tribunal felt the cylinder head or head odometer reading was trader collect the vehicle vendor was carrying on the gasket due to the vehicle likely fictitious. It also noted at its own expense. business of a trader, and is overheating several times. the car only cost $3500 treating him as such under They reported the vehicle — and that it only lasted the Motor Vehicle Sales was using water. 785km before failing. Act. The workshop did a “I do not think this old, Having acquired the ve- Warrant of Fitness check, unsafe vehicle should have hicle, the purchaser drove which the vehicle failed been on the road. I have Keep up with the it to Kerikeri. The right front for numerous reasons — no hesitation in finding that Electric Vehicle tyre was in such a poor including safety ones. A it did not comply with the industry news condition that it blew out, quote to repair it, includ- guarantee of acceptable and the purchaser had ing structural issues, came quality — even allowing to replace it. On the way to $5850. for its age, high mileage from Kerikeri to Kaitaia the The purchaser notified and cheap sale price. My www.evtalk.co.nz

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 41 TRADE DIRECTORY The comprehensive guide to every service a dealer could use

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42 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz DIARYTALK

THE Industry Association. “New Zealand experienced AutoTalk's The Ford Ranger dominated solid economic growth last group editor the New Zealand market selling year and we’ve been a benefi- Scott Morgan DIARY 8478 units in 2015 an increase ciary of that. The construction looks at the of 1660 units over 2015, while and infrastructure sectors Scott Morgan Scott month gone by at number two on the list the are booming and we’ve got on AutoTalk.co.nz Toyota Hilux increased its 2015 a great line-up and the right total by 566 to 6187 units for tools of the trade,” says Steve 2016. Prangnell, Toyota New Zealand to jack up the retail prices of general manager of sales. January 9 hybrid vehicles, which were Mercedes-Benz “Last year was far and away imported duty free before secures most luxury the biggest new vehicle market January 1. Mitsubishi employees New Zealand has ever seen.” “Any abuse will result in the brand registrations says Prangnell. shine on world stage issuance of a Customs Infringe- Mercedes-Benz has topped off Service advisor Michael ment Notice for not passing a successful year by recording Strudwick succeeded against on the zero duty to consum- the most new car registrations January 16 some of the world’s best at the ers,” says FRCA chief executive, for a luxury brand. Mitsubishi Motors Global Skills Visvanath Das. That’s following the release Dealer numbers rising Competition. of the Motor Industry As- Strudwick, of Mexted Mit- Top Trade Me Motors sociation’s 2016 registration again subishi in Wellington, placed listings offer huge data, which shows 2480 The number of registered new Mercedes-Benz vehicle vehicle traders in New Zealand third among service advisors at variety the competition in Tokyo last registrations to the end of the is climbing slowly again, after A plane, bus and other automo- month, which featured em- calendar year. peaking in October. biles dominate Trade Me Motors’ ployees from 28 countries. BMW managed 1860 registra- Dealer numbers hit a peak of top 10 most viewed listings for He says the calibre of com- tions, while Audi secured 1829. 3341 in October, eased to 3314 2016. petition was particularly high, “2016 was a truly outstanding in November and then rose At the head of the pack is a so finishing third was a great year for Mercedes-Benz Cars”, again last month to 3332. badly damaged Lamborghini surprise. “I didn’t know what to the company’s general manager Numbers usually peak in Huracan that received 208,000 expect. I just stayed focused and Ben Giffin says. October, then ease a little when views and eventually sold for stuck to the procedures I follow renewals of registration weed $165,800. every day at work – and it paid out some players only casually Plenty of people thought off! January 12 committed to the auto trade. about taking to the skies, with a This year the fall off has been Bapcor closer to Czech jet coming in at num- VW agrees to not as great, and numbers have ber five. This Czech jet proved bounced back quickly, as the control of Hellaby popular in views but didn’t sell. pay billions after economy roars along and the The prolonged takeover of None of the 43,000 people who admitting guilt in economy holds the promise of Hellaby Holdings by Australian viewed the listing were willing emissions scandal. good trading in 2017. automotive aftermarket giant to pay the $179,000 asking price Bapcor is getting closer to frui- Volkswagen faces a US$4.3 for the jet, which is still in the billion penalty after it decided Holden announces tion. hands of its Timaru seller. Forty- During the Christmas- to plead guilty to three felonies end date to Australian foot boat the Laura Bruce found associated with the diesel emis- New Year period, Bapcor a new home after the previous manufacturing built a 48.7% stake in Hellaby sions scandal. Holden has revealed that owner no longer had the time Six German-based VW Holdings, creeping closer to to maintain it. October 20, 2017 will be the winning control of its target executives have been indicted carmaker’s final day as a car according to BusinessDesk. by the US Department of Jus- manufacturer in Australia. It says Bapcor held 47.5% of January 10 tice, including Oliver Schmidt The final car built will be Hellaby on Dec. 28, 2016. Under who was arrested on Monday, a Holden Commodore at its FT.com reports. its takeover offer made in Oc- Nissan and Elizabeth plant in Adelaide. It tober, it wants to buy up to 90% “For years, Volkswagen ad- will mean an end to over 60 of Hellaby at $3.60 per share, a Volkswagen sell fewer vertised its vehicles calling them years of vehicle manufacturing threshold which would allow it utes in 2016 ‘clean diesel’,” Loretta Lynch, US by Holden at the site. to enforce mop-up provisions It was a mostly stellar year for all attorney-general says. to take the company private ac- the 4×4 and 4×2 pickups in the cording to BusinessDesk. top 15 light commercial table, January 17 with only two brands selling January 13 Dealers’ landed prices fewer vehicles in 2016 than 2015. Safety ratings for MG Toyota is celebrating revealed to public Nissan and Volkswagen GS and NZ-based were the two brands which another record year Car buyers can now access the Avensis landed price of individual vehi- sold fewer light commercials of sales. The Australasian New Car As- cles imported into Fiji. in 2016 than the previous cor- The company sold 26,753 sessment Program (ANCAP) has At the same time, the Fiji responding period, 53 fewer Toyotas across its 68 dealers awarded the MG GS medium Revenue and Customs Author- Navara and 152 less Amarok to nationwide in 2016, up from SUV 4 stars, while the Toyota ity (FRCA) has issued a stern be exact, according to figures 26,319 in 2015. warning to vehicle dealers not received today from the Motor Continued on page 44

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 43 DIARYTALK

Continued from page 43 Marac Finance has a Suzuki New Zealand (SNZ) is the Avensis wagon gets a 5-star January 19 newly appointed official vehicle rating. new CFO supplier to Netball NZ (NNZ) Vehicle financier Marac Finance “The GS is a good car $3.5 million to get and the Silver Ferns. has a new boss, with Heartland structurally, offering sound ANZ automobile general more EVs on the road Bank – Marac’s parent – nam- levels of occupant protection manager Gary Collins says that About $3.5 million has been ing Air New Zealand deputy however its safety specification given a high proportion of the allocated to 15 projects that will finance boss David Mackrell as is lacking,” says ANCAP chief brand’s Kiwi customers are fe- help promote electric vehicle its new chief financial officer. executive James Goodwin. male, “it’s a perfect partnership (EV) uptake in New Zealand. The incoming CFO will Autonomous emergency from our perspective.” The money, from the Low start on February 15, replacing braking (AEB), lane support It’s a three-year deal accord- Emission Vehicles Contest- Simon Owen who announced systems and intelligent seat belt ing to NNZ in which SNZ will able Fund, aims to help the his resignation in November, reminders for second row occu- become the driving force be- government meet its target of ending a 13-year stint with pants are not offered on the GS. hind the country’s most popular getting 64,000 EVs on the road Heartland and its predecessor, team sport for women. Air NZ pulls Jaguar by 2021, energy and resources Marac Finance. minister Judith Collins says. safety video Mackrell spent 12 years as Air “The funding will provide up NZ’s deputy CFO, reports NBR. Air New Zealand will drop an to 50% of funding for projects January 25 in-flight ad that features a Jag- that will demonstrate and New charge card for uar F-Pace SUV driving on the New appointments showcase low emission vehicle BMW EV owners right-hand side of the road due technologies in high-profile, A new charge card is now all to Turners leadership to safety concerns. visible ways that will help to that is needed for BMWi owners team The ad, which was filmed normalise these technologies.” overseas, has been screening to access New Zealand’s largest There are several new faces on Airbus A320 flights between Government offers network of charging stations. on Turners Limited’s leadership BMW’s ChargeNow network team. Auckland and Queenstown as guidance around new part on an inflight quiz,Stuff. is operated by Charge Net NZ, The company operates co.nz reports. EV charging stations providing customers more four divisions – Automotive “The advertisement high- Official guidance for those than 100 DC charging stations Retail, Finance, Insurance and lighted doesn’t meet our wanting to build electric vehicle between Kaitaia and Invercar- Debt Management, with senior required standard and we’ve (EV) charging stations has been gill. executives overseeing divisions requested that it be removed,” released by the government. It will allow BMW’s electric across the group. Air NZ spokesperson Anna Transport minister Simon vehicle (EV) drivers the ability Current chief operating Cross says. Bridges says the guidance is to fast-charge their cars at sta- officer of Turners Cars, Aaron timely, with the New Zealand’s tions with the ChargeNow card, Saunders, has been promoted EV fleet reaching more than which effectively operates as a to group chief operating officer January 18 2500. debit card. of Turners Limited. “This guidance is an impor- UDC boss defending tant step towards developing a Williams’ role at BMW ANZ sale to Chinese safe and consistent nationwide January 23 questioned charging network that EV drivers All Black Sonny Bill Williams’ role conglomerate can depend on,” says Bridges. Trade Me bans trader as a BMW ambassador is being The chief executive of UDC is who failed to deliver revaluated after questions were supporting ANZ’s move to sell imported cars raised about his association with its asset finance arm to Chinese January 20 controversial Muslim clerics. Dealers are being urged to avoid conglomerate HNA for $660m Newsroom reports com- working with a rogue trader after an Auckland finance Cox Automotive plaints have been made by who has been banned from consultant called the move a BMW customers, the LGBT and Australia finalises Trade Me after failing to deliver ‘backwards step’. Jewish communities about cars to customers. Auckland-based finance merger Williams’ links with Mufti Ismail At least 16 Trade Me cus- expert Simon Thompson told The Cox Automotive Aus- Menk and Erbrahim Bham. tomers claim they have been the New Zealand Herald that tralia merger has been officially South African-based Menk is left without cars after paying a credit downgrade of UDC’s finalised and will see the new known for his anti-homosexual a 50% deposit for vehicles the rating from A minus to BBB company work with a majority views, describing same-sex acts trader said he was importing with a negative credit watch by of Australian new and used car as “filthy” and “wrong”. the Standard and Poors agency dealers. from Japan, the NZ Herald immediately after the sale The merger covers Cars- reports. announcement, would mean Guide, Dealer Solutions, Man- Trade Me head of trust and January 26 higher interest rate costs for heim and Sell My Car to form safety Jon Duffy told Autotalk UDC customers. Cox Automotive Australia and the company is working with ANCAP delivers 2 “Secondly HNA has no includes the finalisation of all police on the matter after kick- prior exposure to New Zealand necessary regulatory approvals. ing the trader off the site and star rating for Ford markets and no direct finance For John Bailey, Cox Auto- warning customers about what Mustang experience so there must be motive president of internation- he has done. The Ford Mustang has been concerns about their direction,” al, the merger will be a water- a popular sports car in recent Thompson says. shed moment for the Australian Netball New Zealand years, but potential buyers automotive industry. partners with Suzuki should be aware it scored a Continued on page 45

44 | AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz DIARYTALK

Continued from page 44 connect customers to a virtual autonomous driving $98 million anticipated by lowly 2-Star rating in its Australa- tour where they can see and economists, according to a sian New Car Assessment Pro- interact with a life-size model in Germany consensus forecast reports Germany’s federal govern- gramme (ANCAP) assessment. through a headset. BusinessDesk. “This result is simply shock- ment has approved a draft law ing for such a newly designed allowing for autonomously- Car buyers prioritising and popular model,” says AN- January 27 driving cars to be active on technology over CAP chief James Goodwin. German streets. “The safety of adult occu- Transport costs push This is seen as an impor- brand or style: Study pants, child occupants and the tant step as Germany is home Nearly half of consumers (48%) ability to avoid a crash all form up CPI to three of the world’s most in the US, say they would priori- The Consumer Price Index rose the basis of our ratings and the innovative automakers, BMW, tise in-vehicle technology over 0.4% in the December quarter, Mustang falls short in each of VW and Mercedes Benz. brand or body style, according with transport costs a key con- these areas,” he adds. Crucially within the law, to the 2017 Autotrader Car Tech tributor to the increase. responsibility for mishaps Impact study. Mazda launches MX-5 Statistics New Zealand fig- continued to rest firmly in the Growing numbers believe retractable fastback ures show petrol prices rose 4.1 hands of the driver, but allows certain safety technologies, percent, while road passenger for the driver to hand control including blind-spot detection (RF) transport prices jumped 11 per- of his or her vehicle to the and forward collision warning, Mazda New Zealand reckons cent, due to seasonally higher vehicle’s own control system should be standard on all vehi- the newly launched RF model prices for hire cars. in certain situations and for cles sold in the US, according will account for 9 out of 10 of Prices for new cars saw a 3.1 certain periods of time. to the study. ND-series MX-5 sales in 2017. percent rise, due to lower levels Convenience and entertain- Since the local introduc- of discounting. High Kiwi dollar ment options, such as the latest tion of the soft-top ND-series negating further connectivity systems offered Mazda MX-5 Roadster more Hellaby wants official cash rate cut? by automakers, also rank high than 18 months ago, 134 have agreeable outcome on consumers’ preferred list of Inflation has risen back into the found homes in New Zealand. technology features. Mazda New Zealand is fore- from collective Reserve Bank’s target band, casting sales of 135 MX-5 vehi- negotiation which combined with the New VW becomes world’s cles for 2017, and it is confident The head of Hellaby Automotive Zealand dollar sitting at a two- top selling car maker says his company is committing and-a-half-month high means the majority will be the new Volkswagen Group has over- to a mutually agreeable out- further cuts to the official cash Limited grade RF models with taken Toyota to become the come over a collective agree- rate (OCR) are unlikely. automatic transmission. world’s best-selling carmaker, ment under negotiation with the According to BusinessDesk, the first time the German com- Generous dealer gives union representing its workers. the consumer price index rose pany has held the position. away car Distribution centre work- 0.4% in the December quarter for an annual increase of 1.3% Japan’s Toyota, which had Whitney Andrews couldn’t ers at Hellaby owned car parts as the recovery in global oil topped sales for the past four believe her luck over the holiday supplier Brake and Transmis- prices pushed up local petrol years, sold 10.175 million vehi- period after winning a car from sion (BNT) walked off the job costs and as the rampant hous- cles globally in 2016. New Plymouth dealer Greg yesterday. ing market continues to drive That fell short of the 10.31 “Ozy” Davis. The First Union claims it the rapid house price gains. million sales which VW reported It is a turnaround in fortunes second time in as many months The Kiwi dollar climbed last week. for the Kiwi American who re- and that the company contin- as high as 73.12 US cents, cently broke up with her boy- ues postponing negotiations. Four consumer trends the highest since Nov. 9, and friend after moving back from recently traded at 73.07 cents fleet managers can’t the United States to Taranaki. Autonomous electric from 72.70 cents immediately “It was the hardest year of vehicle arrives at afford to ignore before the release. my life, but I’ve grown more in Fleet management firm, Teletrac Christchurch Airport Navman, has compiled the four that time than over my entire 25 There is no driver needed for biggest automotive trends that years,” she told Stuff.co.nz. Christchurch Airport’s fully au- January 31 fleet managers need to look at, tonomous Smart Shuttle, which which were showcased at 2017 Virtual reality coming is part of New Zealand’s first Declining imports and the Consumer Electronics Show on-road research trial. for Jaguar Land Rover (CES). The electric vehicle will car- exports means little customers According to Teletrac Nav- ry 15 people, has no steering Jaguar Land Rover dealerships deficit change man, “This year’s CES demon- wheel and will run on private The decline in December 2016 will soon roll out new virtual strates that vehicle technology roads around the airport. imports and exports means New reality experience packs as the is no longer about cool gadgets Christchurch Airport chief Zealand’s monthly trade deficit car maker sets its sights on at- in some far off utopian future. executive Malcolm Johns says was little changed from the pre- tracting customers. There’s real value in integrat- the airport team is keen to vious corresponding period. The packs will be intro- ing vehicles into an increasingly understand how autonomous According to BusinessDesk, duced to New Zealand in the networked world to improve shuttles might operate and how New Zealand had a $41 million next few months to immerse worker communication, safety people may react and interact trade deficit in December 2016, customers in each new vehicle and productivity. It’s a philoso- with them. compared with a $42 million the company launches. phy that’s worth remembering deficit in December 2015. Even before vehicles are as you invest in new technology Law enables The deficit is less than the available, retailers will be able to for your fleet.”

AUTOTALK FEBRUARY 2017 | www.autotalk.co.nz | 45 AUSSIETALK W Australian dealer news at www.autotalk.com.au FOLLO

years of vehicle manufactur- finalised and will see the new AUSSIE TALK ing by Holden at the site. company work with a majority AutoTalk’s senior The company announced of Australian new and used car Aussie journalist it will still make more than dealers. Max Pichon looks DIARY back at the major 30,000 vehicles in Australia The merger covers Cars- stories in the past before manufacturing ends in Guide, Dealer Solutions, Man- Max Pichon Max month on our nine months. heim and Sell My Car to form Austrailian Cox Automotive Australia and AutoTalk website – autotalk.com.au Authorities crash includes the finalisation of all $5.4M fake car parts necessary regulatory approvals. pricing realignment to coin- For John Bailey, Cox Au- cide with the roll out of its new ring tomotive president of inter- Tens-of-thousands of fake January 10 Mercedes-Benz truck range, national, the merger will be and counterfeit car parts were with price reductions of more a watershed moment for the seized in a raid in the United Drive for online car than 30% on key items. Australian automotive industry. Arab Emirates (UAE) late last loans grows More than 10,000 items have been reduced. As part of week destined for Australia, say Car dealers are being urged to the initiative, Mercedes-Benz investigators. recognise the benefits of the January 24 is also expanding its product The fake parts emulated online car sales market and range of re-manufactured and bore the trademarks of 15 to adjust their marketing and Driverless car parts to more than 3000 items. different automotive marques. sales tactics to suit. It has also reduced the cost The confiscation of over supplier sets up HQ A new report by ACA Re- of re-manufactured engines 500,000 fake and counterfeit in Adelaide search reveals customers are and transmissions by 30%. car parts was the largest of its Leading driverless car sup- effectively using the internet kind in Abu Dhabi’s history. plier, RDM Group, will open its to streamline the process of Raiding a warehouse and Asia-Pacific headquarters in deciding on a shortlist of ve- distribution centre in Abu Adelaide, with future plans to hicles, narrowing down their January 13 Dhabi’s Al Ain city, the inves- develop an assembly facility in final choice in an average four tigation netted parts with a South Australia. weeks. JLR Australia breaks value of over AUD$5.4 million. RDM Group – which is Around two-thirds (66%) of sales record, more The 21 truckloads of parts will working on delivering the Australians spend more than dealerships planned be destroyed. UK’s first driverless vehicles six hours researching vehicles for use on public pavements, online, resulting in a more in- in 2017 streets and private land – will formed customer who’s likely Jaguar Land Rover (JLR) Aus- January 18 open an office at Flinders Uni- ready to buy, according to ACA tralia, had its best ever full-year versity’s Tonsley campus. Research. sales in 2016, selling 16,605 vehicles, up 26% on the previ- EV sales plummet in The office will be respon- ous year. Australia sible for purchasing, sales and January 11 JLR also has plans to open The popularity of new elec- technology support as part five more dealers in 2017 at a tric vehicles (EV) and hybrids of the firm’s expansion into Subaru adds test cost of $70 million. among Australian buyers has Australia and the Asia-Pacific It is JLR Australia’s ninth taken a hit year-on-year, new region. drives to shopping successive year of growth in VFACTS figures reveal. centres sales, which is more than triple In the private passenger car Subaru has launched its first the 2010 figure. Jaguar brand segment, there were drops January 25 test drive pop-up stores sales in Australia were up a in both electric vehicle and featuring the new Impreza in huge 132% on the prior year, hybrid sales in 2016 compared Mazda unveils top major shopping centres. retailing 3008 new models to the previous year. dealers for 2016 The shopping centres of- in 2016. This is the brand’s There were 65 EVs sold in Fifteen Mazda dealers have fering the service are, Castle strongest ever full-year perfor- this segment last year com- been recognised for delivering Towers in New South Wales, mance in Australia. pared to 220 EVs sold in 2015 exceptional customer service Highpoint in Victoria and Gal- – a 69% drop. and customer satisfaction leria in Western Australia. In the non-private passen- at the Mazda Master Dealer A shopping centre environ- January 16 ger car segment, sales dipped Awards 2016. ment gets monthly floor traffic from 145 EVs in 2015 down to The awards are designed to of 3.6 million people, accord- Holden’s end date to 101 in 2016 – a 30% drop year- acknowledge Mazda dealer- ing to the company. local manufacturing on-year. ships in areas like business processes, people develop- Mercedes Benz unveiled ment, sales results, financial Holden has revealed that January 20 management and customer Trucks cuts parts October 20, 2017 will be the satisfaction. prices, expands range carmaker’s final day as a car Cox Automotive New South Wales and Mercedes-Benz Trucks has re- manufacturer in Australia. Victoria both had five dealer- duced the price of its parts to The final car built will be Australia finalises ships recognised, while three drive down the operating costs a Holden Commodore at its merger Queensland and two South for its customers. Elizabeth plant in Adelaide. It The Cox Automotive Aus- Australian dealerships also The company has timed the will mean an end to over 60 tralia merger has been officially made the grade.

46 | AUTOTALK JANUARY 2017 | www.autotalk.co.nz STATSTALK DIESELTRUCKSBIKESTALK

Heavy transport and equipment news

FOLLOW at www.dieseltalk.co.nz

verge of Moa Street, Ingle- (EECA). wood has incensed residents Foodstuffs is importing who plan to petition the New 28 Nissan e-NV 200 vehi- talk editor DIESEL Plymouth mayor for a remedy. cles during 2017 from the Robert Barry Moa Street is a heavy vehi- European factory. Once looks at the month DIARY gone by on cle bypass which runs parallel fully charged the e-NV 200 is

dieseltalk.co.nz with State Highway 3 through capable of travelling up to 150 Robert Barry Robert -daily news for the the Taranaki town. kilometres at a time without heavy transport and equipment sectors. The Taranaki Daily News generating either noise or is reporting that Moa Street emissions. residents Gary and Anne “This is the first time for Meads say that trucks stopping New Zealand that a com- January 10 or leaving trailers parked on mercial electric vehicle fleet the grass verge opposite their of this size is under trial,” says January 4 Isuzu Truck’s record house are creating an erosion Foodstuffs North Island Ltd 17th year at number problem which is also contrib- chief executive Chris Quin. Ping pong balls lose one uting to an odour problem. dangerous goods Isuzu Trucks had it’s high- classification est retail year yet with 1253 January 25 A decision by the United Na- registrations in 2016, marking January 19 tions means that ping pong it’s 17th consecutive year at KiwiRail considering balls are no longer to be number one with a new record Companies not 15% ‘earthquake’ levy classified as dangerous goods to beat in 2017. aware of obligations KiwiRail is considering a levy reports the UK-based Freight Hino Distributors was sec- for drivers under on commercial users of the Transport Association (FTA). ond on the table for 2016 with interisland ferries following Ping pong balls are made 641 units, only 19 short of its HSW Act the impact of the Kaikoura of celluloid or similar flamma- 2015 total of 660 registra- Companies with small vehicle earthquake. ble plastics, and were on the tions. fleets already struggling to If implemented the levy list of products included in Previously, Isuzu Truck’s make sure they are compliant will be 15%, imposed from ADR regulations for the inter- greatest number of trucks reg- under the Health and Safety mid-February and would ap- national carriage of danger- istered was 1167 units in 2004. at Work Act are often not ply to commercial traffic in ous goods by road because of aware that a vehicle is a place both directions. the deadly fumes produced if of work as it is buried in the The state-owned company they catch light. January 11 legislation. told DIESELtalk consultation Amendments which came The Act also requires that on the levy began in Decem- into force on January 1 saw Restoring Wellington anyone who drives as part of ber. their work must receive train- them removed as a hazardous container operations “In December KiwiRail pro- item. ing that is specific to the job, posed an earthquake levy for in four to six otherwise the company could commercial vehicle customers months? be liable (or partly liable) in on its Interislander service fol- the event of an accident. January 9 Wellington’s CentrePort is lowing a review of the impacts “Around 30% of all road ac- developing a plan for interim of the Kaikoura earthquake on cidents are workplace related. EROAD appointing works that could restore modi- freight flows and operations,” a They cause personal trauma, fied container services within spokesperson says. North American vehicle downtime, adminis- four to six months, according Road Transport Forum tration costs, lost opportuni- President to its chief executive. members are encountering ties and increased insurance EROAD has appointed Norm Port boss Derek Nind con- customer resistance when ne- premiums,” says Darren Cot- Ellis as its North American firmed this in a statement to gotiating the recovery of more tingham, director of DT Driver president, effective January 6. Stuff yesterday. costs such as the proposed Training. Ellis is reporting to EROAD Moving shipping containers KiwiRail 15.5% earthquake levy. chief executive officer Steven by road and rail in and out of Newman. Wellington continues to grow Ellis will lead the North while the CentrePort cranes January 20 American senior management remain still since the Novem- team as the business gears up ber 14, quake. Foodstuffs trialling to meet the opportunity creat- electric Nissan ed by the new Electronic Log- delivery vans ging Device (ELD) regulations. January 17 Keep up with the Newman says the appointment A trial of Nissan e-NV 200 electric delivery vans by the Electric Vehicle of Ellis as the company chases Potholing trucks the ELD opportunities “is a real Foodstuffs grocery co- industry news coup”. causing a stink in operative at New World and Inglewood PAK’nSAVE supermarkets in 2017 is receiving funding sup- Trucks and trailers parking and port from the Energy Efficiency creating potholes in the grass www.evtalk.co.nz and Conservation Authority

AUTOTALKAUTOTALK FEBRUARY JANUARY 2017 | www.autotalk.co.nz | 47 Everything. In the palm of your hand.

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