www.autofile.co.nz JULY 2018

The trusted voice of the auto industry for more than 30 years Kiwi dealers jailed Specialised training that’s for fraud in the UK proven to increase profits Autofile talks to one of the seven victims who paid hefty deposits for expensive cars only to be conned Excellent progress ne of the victims including here in New Zealand. on recalls ripped off by two New “I’m now moving on and I’m Zealanders operating in pleased with the court verdict,” convicted p 14 theO UK as car dealers wants them Mattinson told Autofile. “O’Neil has to be known in this country in case quite a lot of victims in the UK. they try to repeat their crimes here “I want to ensure that when he when they get out of prison. comes out of prison that he doesn’t Stink-bug rules delayed Nicholas Patrick O’Neil and start doing it again. He may contact David Jonathon Chandler have people in New Zealand, convince been jailed after a trial at St them to give him deposits and run Albans Crown Court, north of off with them.” London, after being found guilty When the cars on which p 17 of fraud charges. deposits had been paid never They scammed £334,000 – or arrived, “it was fob-off after fob-off, Marques show off the equivalent of about $650,000 – brush-off after brush-off”. at Fieldays in deposits over a two-year period Scammer Nicholas O’Neil “He just pissed off and tried to from clients of high-end cars, walk away, but two or three friends which failed to materialise. $60,000 after being befriended by and I said, ‘no, this isn’t happening’,” The police finally caught up with O’Neil at a wedding when they lived says Mattinson, who works in cyber the two criminals when tipped off in Shipston-on-Stour, Warwickshire. security and IT. p 22 by, among others, Simon Mattinson. It was one victim too many for “We befriended O’Neil’s ex-wife O’Neil was jailed for five years O’Neil, who also uses Nic and Nick Melissa, who had divorced him. p 29 and six months, while Chandler’s as first names. After getting his emails released, sentence was two years and four Mattinson reported him to the we found about $650,000 worth of months with their different terms authorities because he “didn’t know fraud and that a lot of people were based on culpability. what else to do”. He later found owed money. Mattinson, who was one of out O’Neil had been working in “I believe he also ripped off Rally legend: seven victims, was fleeced for about the automotive industry for years, people in New Zealand in the past. Andrew Hawkeswood

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guest editorial Chalk and cheese

in tackling airbags Directors Editor Brian McCutcheon Darren Risby [email protected] [email protected] ph. 021 455 775 David Crawford looks at differences in Journalists Darren Wiltshire Sue Brebner-Fox recall risks between here and Australia [email protected] [email protected] ph. 021 0284 7428 Lucy Pink hank goodness what his expectations are [email protected] Designer we live in New and when industry has Adrian Payne Motorsport Zealand. Normally completed its obligations [email protected] Mark Baker IT say that with parochial to do everything [email protected] gusto, but not this time. reasonable within its Autofile magazine is also available online as a readable file or downloadable as a PDF. No, I’m saying it with power for an affected Subscriptions are available at Autofile Online – www.autofile.co.nz. Back copies are a sigh of relief while at vehicle to be fixed. also available on the website. the same time muttering He understands that Copyright: Published monthly by 4Media Ltd, PO Box 6222, Dunedin 9059. David Crawford under my breath that if a consumer doesn’t All statements made, although based on information believed to be accurate and CEO, MIA thank goodness we are choose to take a car in reliable, cannot be guaranteed, and no liability can be accepted for any errors or omissions. Reproduction of Autofile in print or digital format in whole or part without not in Australia. to be remedied, then written permission, whether by copying or any other means, is strictly forbidden. This isn’t Australia bashing here industry shouldn’t be penalised for All rights reserved. either. I really enjoy jumping across a decision it cannot make. ISSN 0112-3475 (print) ISSN 2350-3181 (online) the ditch and visiting the West Isle Conversely, our complexity is because it has so much to offer the used-imported vehicles. casual visitor. For the mandatory recall, New The thing that has sparked Zealand’s new-vehicle distributors my reaction this time around have agreed to undertake the call- is the response by the federal back for all new and used vehicles, government, through the and when the vehicle is owned by Vehicle Inspection NZ Australian Competition and a consumer the cost of the recall Consumer Commission, to the will be met by the Kiwi distributor Takata airbag recall compared to in the first instance. the New Zealand government’s Identifying which vehicles are Entry Certification approach. These two approaches subject to the recall and the status are chalk and cheese. of individual units in terms of specialists In Australia, everything is whether or not the recall has been mandated with threats of punitive completed for any used import actions on distributors if a vehicle is not as straightforward as one isn’t fixed even though the might reasonably assume it is. discretionary part of the recall The full explanation of this remains with the owner. process is much longer than my The list of things distributors word limit for this guest editorial, must do is long and onerous. although this has been previously The programme imposed on covered in Autofile. distributors in Australia doesn’t Coming back to my main theme target the principle “at risk” areas, it of New Zealand over Australia. It’s treats everything as “ultra-high risk”. not often that industry passes out Conversely, our Minister of bouquets to government ministers, Commerce and Consumer Affairs but in this case one is due to Faafoi. has taken a more measured and His willingness to be firm with targeted approach. industry, but reasonable in the • Entry Certification for imported cars • Vehicle Appraisals • Pre-Purchase Inspections • WoF • CoF • Road User Charges Kris Faafoi has focused on the obligations we need to meet, means • Registration & relicencing • Exhaust emission testing “at risk” Takata airbags, which are there’s a greater chance we can loosely known and referred to as both achieve the result we want – alpha-type airbags. “at risk” airbag inflators removed 0800 GO VINZ VINZ.CO.NZ Tel: +64 9 825 0888 www.jacanna.co.nz He has been clear with industry and replaced with safe ones. www.autofile.co.nz 3 news

[continued from page 1]

“A few years ago, when the noose Police say Chandler, aged 49, assistance to the investigation t was tightening, he took a flight to the of Grays, Essex, and 47-year-old through intelligence checks on UK and everyone was left helpless.” O’Neil knew each other well and Fraudsterthe suspects and facilitating Autofile has spoken to plotted their scheme to extract the New Zealand-based victims’ independent sources in the money from car dealers and presentation of evidence.” automotive industry, who confirm buyers who approached them Speaking from Surrey, near this appears to have been the case. and wanted the likes of Ferraris, London, where he now lives, Mattinson says if it wasn’t for Bentleys and Porsches. Mattinson said he was told by him calling time on O’Neil, his The models in question were O’Neil he could access six Porsche criminal activities could have gone so exclusive they needed to be 911 GT3 RSs from a friend in on for longer. built to order – a process that Cyprus, which is a right-hand-drive “Both he and Chandler go can take in excess of six months market “so the finance was needed way back. O’Neil knows how to – and they fabricated documents to secure them”. David Chandler was sentenced to two defraud. He befriended me when allowing clients to believe they years and four months in jail Mattinson and some friends he realised I had wealthy friends. had been ordered. handed over deposits and “He was a neighbour and almost The case came to light when in Broxbourne, Hertfordshire, expected the cars to be built to a best friend. We hit it off straight it was reported to Hertfordshire while O’Neil was sole director of their specifications. O’Neil told away. He liked super-cars and Constabulary via Action Fraud and his company Drive Direct. him the process had been delayed Porsches, and said he sold them. the National Fraud Intelligence Sergeant Steve Dowty, of the and more excuses followed. “I did my due diligence and Bureau in March 2016. cyber and financial investigation “As his neighbour, I saw cars nothing came up, so I contacted a The authorities got involved unit, told Autofile: “Although O’Neil coming over and that he was in the few wealthy mates who said ‘we’ve when victims became suspicious and Chandler were identified trade,” says Mattinson. “He also said got to have these cars’. about the time it was taking to get early in the investigation, this he could get five Bentley Bentaygas “O’Neil pretty much sent their vehicles and a lack of action was a complex and protracted and GT4s. They were sought after most of our money to a broker in from both men. investigation with numerous as well. O’Neil was basically buying London, who we later found out The police discovered suspects, witnesses and victims a list and selling it on. was David Chandler. We saw cars Chandler worked for Kis Cars, as well as financial, technical and “There were about five pubs in coming in, but it was a scam from which was the trading name of international inquiries. our area. He used to be in them start to finish.” Kis Consultants Ltd and registered “New Zealand Police provided from noon to midnight every day 

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4 www.autofile.co.nz news

t buying everyone a drink. I even thought about going into business with him. “We would listen to him about sending his children to private school and he would fly first class back to New Zealand. “O’Neil lived a life of luxury. He Nicholas O’Neil claimed he could access six had all those deposits, spent it all Porsche 911 GT3 RSs similar to these and was flash. He thought he was on top of his game, but the money There is an ongoing financial O’Neil as being bold in their went to his head. He could have investigation to try to identify crimes by taking large sums of sold cars five times over, but they “O’Neil pretty assets, some of which have already money from innocent people never existed.” much sent most been restrained. However, it’s in exchange for an exclusive Chandler and O’Neil’s trial in St unlikely the victims will recover all service they had no intention of Albans lasted six weeks and they of our money to a of their money. providing. were sentenced on June 21. broker in London, The court heard that Chandler “It was only when one of the O’Neil was found guilty of one used much of the cash to prop victims realised something wasn’t count of transferring criminal who we later found up a failing business while O’Neil right, after being fobbed off one property, six counts of fraud by frittered the rest away on day-to- too many times and informing false representation and one out was David day living, including regular trips the police, that the fraud was count of theft. Chandler was found Chandler. We saw to the pub. discovered,” adds Mordey. guilty of one count of transferring Investigator Alan Mordey, “The scale of their offending criminal property and two counts cars coming in, but of Hertfordshire Constabulary’s was uncovered when more victims of fraud by false representation. it was a scam from serious fraud and cyber unit, says stepped forward. I hope they use Chandler and O’Neil have also the case involved hard work, their time in prison to reflect on been banned from being company start to finish” which “was worth it to see the their actions. The fact they are directors for five and seven years - Simon Mattinson sentences handed down”. behind bars will be a comfort to  respectively. He describes Chandler and their victims.” Criminals’ past happy Chandler and O’Neil appear A notice for compulsory strike- WITH YOUR CURRENT to no longer have websites specific off was issued in June 2015 and to their past business activities. discontinued the following month. ARE YOU VEHICLE SUPPLIER However, O’Neil says on social Another notice was issued in May ? media he was in the class of 1985 2017. This was suspended two at Takapuna Grammar School on months later, but Drive Direct was WHAT YOU GET WITH the North Shore and attended dissolved via compulsory strike-off King’s College, Auckland, in the in December 2017. class of 1983. Chandler was previously a On LinkedIn, he claims to have director of Kis Consultants, trading been dealer principal of Archibald as Kis Cars. He held that position and Shorter in Auckland from from December 2011 before Reliability Stock Ready First choice for NZ dealers foR Shipping January 2004 to March 2008. resigning in September 2012. He for 20 years Extensive range of pre-purchased “I buy and sell cars around was reappointed in December 2012 stock available for shipping NOW the globe,” O’Neil’s profile states. until termination three days later. expeRience Our buyers are knowledgeable “I’ve worked with mainstream Three other people have been about NZ dealers requirements tRue dealeR through to luxury marques. I’ve run listed as being involved with Kis WholeSale Fixed fee includes all Japan side: dealerships over the last 10 years. Cars, which was dissolved after choice transport, documents and taxes I’ve predominantly done import and liquidation in September 2017. 100,000 vehicles per week available through our auction search engine export of vehicles around the globe.” On the website Referral Key, StRictly Autofile traced O’Neil’s UK Chandler says he has been in the peace of Mind dealeR only business through records held by business for 22 years specialising All vehicles Ramp Inspected Heiwa Auto never sell or export vehicles to private buyers Companies House in London. in vehicle sourcing. before departure Drive Direct was incorporated The site adds: “Kis stands contact: Kei Mikuriya in June 2013 and dissolved in for ‘keeping it simple’, which is email: [email protected] December 2017. He’s listed as what we do. Dealing with us is a sole director. pleasure.” www.heiwa-auto.co.nz

www.autofile.co.nz 5 news Call-backs for battery software

he New Zealand division When Autofile went to print, of a Japanese car Nissan NZ was waiting for a manufacturer is set to formal reply from its parent makeT an announcement about company in Japan on the way software issues connected to forward. batteries in some of its electric John Manley, managing vehicles (EVs). director, says: “We are aware a The news follows on the heels programme has been launched of a voluntary call-back launched in the US to recalibrate systems by Nissan North America to and that may happen in Japan remedy “inaccurate calculations” sometime. We are working on it with the state of health (SoH) of and hope to have news soon.” batteries in 30kWh Leafs and their Manley, who indicates an driving ranges. announcement may be made The recall there affects models Henrik Moller, left, early this month, notes the and Dima Ivanov, made between May 2015 and co-founders of Flip The Fleet 30kWh Leafs came into this July 2017 at the company’s plant country as used imports and were in Smyrna, Tennessee, and a lithium-ion batteries replaced, as a possible problem with not supplied to the Kiwi market similar remedy may be taken in problems still existed and it controllers. Testing confirmed this as new vehicles by Nissan NZ. this country. became unclear if batteries were with a software update needed as All of that said, FTF’s research Owners of the EVs in the US degrading at an accelerated rate a corrective measure. into SoH is ongoing. Co-founder have reported up to 25 per cent or if their controllers were faulty. It announced recalls across its Henrik Moller says: “Not enough loss of range and battery capacity The issue came to Nissan region on June 6 to reprogram information is available yet in as little as 25,000km of use. North America’s attention late 30kWh Leafs to “result in an to form any reliable scientific After some cars had their last year and was diagnosed accurate display of battery conclusion about whether capacity and trip range”. It adds Nissan’s instrumentation error the software update will “correct is a sufficient explanation for the calculation used for the observed declines in reported battery-capacity level gauge and battery health of 30kWh Leafs. distance remaining”. “We hope Nissan will show its The voluntary call-back technical data for all to evaluate. is open to all 2016 and 2017 In the meantime, we invite New Leafs regardless of mileage or if Zealand’s Leaf owners to supply their batteries were previously monthly battery-health records replaced. to Flip The Fleet’s community A better deal for the Similar issues have been database so we can monitor what reported in New Zealand. happens to battery indicators Flip The Fleet (FTF), a citizen over the coming months.” Motor Vehicle Trade science project, has been FTF has also contacted monitoring the energy-holding Nissan NZ to ask if and when the nFlexible credit facility available to fund capacity – or SoH – of batteries in firmware patch will be available vehicles in transit or on your yard 30kWh Leafs on these shores. for 30kWh Leaf owners here. The SoH is an estimate of how Its database shows nAccess to stock when you want to buy, much energy the battery can hold accelerating decline in reported not only when you have the available cash now and can be compared to when SoH as the 30kWh Leaf gets older, it was first manufactured. This but it has no way of accurately nFree up your capital and grow is reported by the EV’s battery- predicting how they will last in your business management system (BMS). the long term. nOnly available to registered FTF says, just like a cellphone, the FTF says the observed drop in motor vehicle traders car’s battery capacity is expected to reported SoH of 24kWh batteries fade as it gets older, so full-charge at five years is close to what range will gradually decline. Nissan estimates it should be, It released a report in March while the decline in many 30kWh showing SoH reported from units – at an age of less than 30kWh Leaf batteries at two years 2.3 years – is close to where the of age seemed to be degrading at marque says they should reach Ph: 09 320 5646 an average of about three times after five years. Contact us now to find out more www.autobridge.co.nz the rate of the 24kWh variant. “We’ve been careful to say our

6 www.autofile.co.nz [continued on page 8] Driving great partnerships for over 30 years

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Battery checks Flip The Fleet advises sellers and buyers of electric cars to get a battery scan done. A cross-section of a Nissan Leaf showing its battery It says some caution is required with Nissan Leafs as the battery- been conducting dynamometer telling drivers they needed to stop direction. It’s too early for me to say health metric can sometimes tests in Christchurch. and charge before they had to. if cars with this update tend to be sharply drop after purchase He has been measuring the “Owners reporting less usable more accurate or not.” depending on how the vehicle actual battery capacity of 30kWh range from their cars are telling Larason says software updates was treated prior to sale and Leafs against reported battery the truth because their range in the past have been in the $100- during transport to New Zealand – assuming it’s a used import. capacity from the BMS. Systems between a full charge and the $300 range. The metric can fluctuate by in some cars have been found to instrument cluster indicating Whatever the eventual up to eight per cent when on be reporting accurately, but there empty was getting shorter.” outcome of Larason’s tests of the the road here following rapid have been examples of under and He’s now trying to establish if BMS software upgrade, Moller charging on long trips. Also, over-reporting. Nissan North America’s software urges everyone to keep the issue it sometimes reduces sharply during cooler weather. “In under-reporting cases, the update can correctly estimate the in perspective. BMS was telling people the battery true battery capacity and state of “Only one Leaf model is affected was worse than it was,” says charge in most 30kWh Leafs. and we need to remember this is report just looks at the SoH of Larason, who specialises in the likes “If it does, with the assistance a wonderful car,” he says. “EVs are batteries as reported by the cars’ of high-voltage battery repairs, re- of the guys at Flip The Fleet, we new technology and occasional instruments,” stresses Moller. “It is balancing and upgrades. should be able to see a more set-backs can be expected, so possible instruments are giving With heavily under-reporting accurate picture of the condition people need not be put off. This is a false signals”. vehicles, owners were incorrectly of batteries in a large number of blip along the way.” FTF believes formal tests using seeing the loss of battery-capacity these cars in New Zealand. The 24kWh Leafs “are doing dynamometers under controlled “bars”. They also showed lower “We’ve already performed the brilliantly, and their batteries conditions is the only way to really usable ranges as some capacity software update on several vehicles, are ahead of expectations and see if warning signals in 30kWh was being hidden below the Leaf’s but are monitoring them to see if longevity”, but when it comes Leafs will seriously affect range. “very low battery warning”. they settle on correct values. Some to old and degraded batteries, Walter Larason, an electrical Larason says: “Charge calculations are taking longer than expected, the marque “needs to front up” engineer at EVs Enhanced, has have been affected in that they were but still moving in the correct by providing replacement and 

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8 www.autofile.co.nz news

t refurbished units at fair prices. which should remedy the “We need Nissan and the problem,” he says. “As we had government to ensure safety hoped from the start, there’s nets for replacing batteries are probably nothing wrong with the in place so people can charge batteries in these cars.” on as before and buy EVs with Vinsen told Autofile the first confidence. application to go before the “Relying on second-hand EVs Motor Vehicle Disputes Tribunal isn’t a free lunch. We’ve been involving the battery on a 30kWh taking advantage of Japanese Leaf has been delayed on the basis and UK government grants paid of new software being released. to buyers of these cars, but need “It has been decided the to think in the long term and plan hearing should be postponed for the whole life of EVs, including until after the software has having battery been upgraded to replacement and determine what reuse services in difference it makes.” place.” Analysing data Vinsen says Moller notes Flip The Fleet aims to most customers are many dealers “accelerate uptake in electric well-informed and have been great vehicles in New Zealand”. battery SoH is a key in regards to Owners provide monthly point discussed at records on distance the battery SoH time of purchase. travelled, efficiency, charging issue, so people On the uptake patterns and average speed. are buying About 850 drivers have of EVs going these vehicles signed up to contribute data forward, Vinsen has with eyes open since the testing phase of confidence in the and for fair the project began in July market. prices. 2016, followed by a public “It’s worth “Businesses launch in 2017. bearing in mind – such as this is relatively new importers and technology and there early adopters – are vulnerable will be glitches from time to time. because the Consumer It was about four months ago that Guarantees Act [CGA] puts them Flip The Flip identified a possible as the filling in the sandwich if problem. There has been a fast something goes wrong. response from Nissan. It’s pleasing “We’re not getting at Nissan, to see it dealing with the issue.” but it needs to stand by its Vinsen says the network –  product for owners with this both charging and with services problem. – is supporting the increasing “Its official replacement volume of EV imports, and battery service is unavailable in stresses importers and dealers are New Zealand. The government aware of their CGA obligations. and VIA [the Imported Motor “Buyers may be concerned Vehicle Industry Association] if they see a smaller number could work with Nissan to bring of bars on their battery health it here. reading, for example, but these “At least we would then have a Leafs are fit for purpose and of back-stop if Nissan’s software patch merchantable quality. Dealers isn’t a sufficient fix of potential importing them are providing 30kWh Leaf battery problems.” after-sales services as required by the CGA and market.” MARKET REMAINS POSITIVE Vinsen points out dedicated David Vinsen, chief executive service departments are being of VIA, says the issue with the developed specialising in EVs, 30kWh Leafs appears to have while electrical engineers been with SoH measurements are moving forward with rather than the batteries methodologies and test systems themselves. to refurbish batteries. “We understand Nissan has After-market manufacturers developed a software update, are developing replacement

[continued on page 10] www.autofile.co.nz 9 news

[continued from page 9] products, which became obvious selling them as well as owners. at a recent trade fair in Taiwan. “We are quietly optimistic,” “It’s my personal opinion says Johnston. “These Leafs aren’t after-market batteries will be failing and Flip The Fleet’s report more energy dense and cheaper doesn’t state they are. We’ve been than originals over time,” says contacted by a few customers, Vinsen. “Systems and procedures but they haven’t been overly to provide adequate after-sales concerned – more interested if service, maintenance and battery we know anything fresh.” replacements will develop in step Even when it has come to with more EVs.” the lowest indicated SoH for Specialist importers and car batteries, Johnston says 30kWh dealers contacted by Autofile Leafs are achieving better ranges say 30kWh Leafs they have sold than the 24kWh. achieve good ranges. “Battery degradation is a Hayden Johnston, general factor with every EV and any Henry Schmidt with electric cars on his yard in Auckland manager of GVI in Penrose, device with a battery in it. We are Auckland, has read FTF’s report still selling 30kWh Leafs and there says: “This issue affects only a value or reject the car. As the and is keeping an eye on stock has been no slowdown. It comes few 30kWh Leafs, maybe two to manufacturer, Nissan also has coming through the system. down to customer education, and three per cent, so it’s not a major responsibilities under the CGA. On the software upgrade, being upfront and honest.” problem.” “The US Environmental he notes: “It’s being tested He stresses GVI has sold Schmidt, who has had a few Protection Agency says, when and Nissan should release it hundreds of Leafs and has only complaints so far, adds Leaf new, the 30kWh Leaf will cover soon. We’ve done some testing had to replace two battery packs batteries are widely available 172km on a full charge compared ourselves, and there seems to in early first-generation 24kWh overseas, especially in England, if to 135km for the 24kWh model.” be a marked increase in SoH and vehicles. They were second-hand they need replacing. Overseas, Nissan offers a bars returning.” and sourced locally. “One cell costs about $150 and battery replacement warranty for Remedying software issues with Henry Schmidt, of Autolink the whole pack around $9,000. the 30kWh Leaf when there’s a 30kWh Leafs will be a relief to dealers Cars in Grey Lynn, Auckland, You can get $4,000 for the old loss of four bars on the dashboard battery because it can be used for – equivalent to about 60 to 65 the likes of solar-panel storage. per cent battery capacity – within So, in the worse-case scenario, it eight years or 160,000km. can cost $5,000.” “Nissan doesn’t offer Nelson Cottle, of Auto Court in replacement packs in New Zealand Dunedin, says Leafs with a lower for the 30kWh Leaf. However, it indicated SoH are still getting does have zero emission-certified an independent choice good ranges. dealers, which used to sell the “We were wondering if it’s 24kWh Leaf new and could a battery or software issue. perform upgrades should Nissan Quest Insurance offers: Something like this could damage make them available. the market. But if they have got “A replacement 30kWh battery Mechanical Breakdown Insurance the range and it’s a software pack can be purchased and fitted – backed by AA Roadside Assist glitch, it’s not so much of an issue.” in Japan for about $9,000. There Comprehensive Motor Vehicle Insurance is a limited supply of used 24kWh – including learner and restricted license cover. LETTER OF THE LAW packs in New Zealand sourced Weekly, fortnightly & monthly instalment options now Car dealers should be aware of from wrecked cars. Some of these available to match your customers pay cycle advice issued by Consumer NZ can be fitted to 30kWh Leafs with before news of the software relative ease.” Guaranteed Asset Protection update for 30kWh Leafs broke. Autofile asked Paul Smith, of Lifestyle Protection Insurance It says there are about 800 of Consumer NZ, if its advice will them on Kiwi roads, or about 12 now change as a result of the per cent of all EVs in New Zealand. software issue being flagged up. The watchdog warns the “I’m discussing what this CGA states goods must be of means for 30kWh Leaf owners acceptable quality, do what and plan to update our advice they’re meant to and be fit for accordingly,” he says. If you are a forward thinking motor vehicle trader, or financier, purpose. “If it’s a controller display looking for a trusted vehicle insurance partner, call Quest. “If your vehicle is affected, go error and the capacity or range back to the dealer and ask for a of affected cars isn’t degrading as Contact: Simon Moore remedy,” it says. “If the problem fast as thought – and New Zealand ph. 021 149 2266 can’t be fixed, you could claim owners can get the upgrade – it is e: [email protected] compensation for any drop in good news for owners.”

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CARS! prestigious car dealership Thompson objected to this in Auckland has been and wrote a letter of complaint Our objective is to help you increase sales ordered to pay out to the chief executive of Ferrari by delivering quality leads to your dealership. $130,000A for failing to make good Australasia to express his concern, Our unique online system puts you in control on a contract to import a Ferrari, a the judgement states. and provides details of: judge has ruled. The reply he received stated • customer location* • call duration Martyn Thompson arranged the vehicle was sold locally in time and date to purchase an F12 Berlinetta, Malaysia. It transpired that the F12 • similar to the one pictured, from was eventually bought by a car We’ve seen outstanding growth in print Continental Car Services, but the dealer in this country. readership — now at 178,000** readers transaction failed. Nothing came of Thompson’s per issue — and an increase of 150% He believed he had bought it complaint. in dealer advertising year on year. from the dealership, which Continental disputed that a disputed this, according to the deal had been done because there Give me a call or send an email for more high-court judgement made by was no signed vehicle offer and information on how our dealer packages can Justice Peter Churchman. sale agreement (VOSA). work for your business. In June 2016, Thompson spoke Justice Churchman preferred to staff there and said an offer was Thompson’s evidence the deal was made a month later. done first and the VOSA was seen CAMERON COE According Account Manager as a formality. to the decision, The judge 027 539 0760 the price was to stated that [email protected] be $480,000 or knowing $130,000 plus Thompson had his F458 Spider. been led to Thompson opted believe the F12 for the trade-in was on its way and also selected Continental Cars was ordered to pay to New Zealand, Car Finance Specialists $130,000 compensation specified if the dealership modifications on the F12. wanted to make the agreement Know your customers are in good hands Later in July, Thompson was conditional it “should have used clear told he could get the vehicle as words explaining representations

$44,845 1805 Friday 22 June 2018 part of a purchase from Malaysia. made to Thompson were untrue, At Oxford, we offer quality finance packages for motor vehicles to both Page 20 $12,990

Page 37 2009 Chevrolet Camaro SS RS He paid a $5,000 deposit the next neither Continental nor Ferrari 09 950 5394 2009 BMW private and business customers. We’ll ensure your customers’ financial 325i Touring $14,990 09 276 2598 Page 70 day, although it was disputed Australasia owned the vehicle, and it $69,980

Page 53 2014 Suzuki needs are met, so you can get on with doing what you do best. Swift Sport 09 9511 633 what the money was for. was still in Malaysia”. It was eventually 2012 Porsche Panamera S Hybrid $25,990 09 444 5168

Page 30 $29,995 Continental subsequently bought by a dealer in this country

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2016 Ford Kuga 09 951 1691 emailed Thompson to inform him it and was listed at $529,990. 2010 Toyota Hiace 09 278 0111 For more information and personal service, get in touch with us today. had pulled out of buying the vehicle The judge ordered aa.co.nz because of communication issues Continental to pay $130,000 – and a fluctuating exchange rate the difference between the F12’s with the euro. market value of $610,000 and Auckland Levin Christchurch “We thought we might be able the contract price. “Thompson to supply the F12 on terms we lost his ability to purchase the 0800 88 44 66 0800 263 264 0800 735 562 AFFORDABLE • TRUSTED • QUALITY LEADS discussed,” it said. “As a sign of good F12 lower than its market value. *Not all locations can be tracked **Nielsen Readership results March 2018 faith, a deposit was provided so we He’s entitled to be compensated could pursue the opportunity.” for that loss of a bargain.” oxfordfinance.co.nz 12 www.autofile.co.nz Car Finance Specialists Know your customers are in good hands

At Oxford, we offer quality finance packages for motor vehicles to both private and business customers. We’ll ensure your customers’ financial needs are met, so you can get on with doing what you do best.

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Auckland Levin Christchurch 0800 88 44 66 0800 263 264 0800 735 562 oxfordfinance.co.nz www.autofile.co.nz 13 news Excellent progress on recalls he midpoint has been Meanwhile, JEVIC has added an May 2018: Vehicles with alpha-type airbag fitted – mandatory recall reached for the new-vehicle extra search function to its website industry replacing alpha- Total in recall Completed Interim fix To do to provide accurate information Ttype Takata airbags subject to the NZ-new 30,825 26,069 - 4,756 on the status of alpha-type airbags government’s mandatory recall. Used imports 72,994 24,737 14 48,257 in vehicles inspected by the Motor Industry Association Total 103,819 50,806 14 53,013 company pre-shipment and then (MIA) statistics show that, as of transported here. May, 50,806 out of 103,819 vehicles New Zealand-new vehicles: Takata airbag recalls completed “The introduction of new were remedied, which means March 2018 May 2018 Increase border-inspection requirements 53,013 remain outstanding. Alpha type 6,481 26,069 19,528 has been seamless,” says Euan The total for non-alpha airbags – Non-alpha 61,006 111,779 50,773 Philpot, chief executive officer of for which voluntary call-backs have JEVIC NZ. “Purchasers of vehicles been issued – come to 490,004 units Used-imported vehicles: Takata airbag recalls completed and the industry have been with 183,975 close-outs. seeking greater assurances and March 2018 May 2018 Increase Overall, that means 593,893 certainty of information in relation Alpha type 22,469 24,737 2,241 vehicles have been affected by Non-alpha 55,938 72,196 16,258 to recall status. This free search mandatory and voluntary recalls function provides that.” More MIA tables on the recalls can be found online at www.autofile.co.nz with 234,781 dealt with. It includes all data of vehicles David Crawford, chief challenges to overcome identifying with their head office’s database. pre-shipment inspected by executive officer of the MIA, says: at an individual vehicle level those “This has been a focus of JEVIC and shipped here since “Distributors have worked tirelessly caught in recalls.” attention since March,” adds December 1, 2017. to identify vehicles, whether New Before replacement parts can be Crawford. “Much work has been And MotorWeb’s vehicle Zealand-new or used imports. ordered, distributors need to know completed and parts are on order. information reports now include an “For used imports, it has been a if used imports are in New Zealand Industry continues to allocate alert if a vehicle may be affected by significant logistical exercise with and must verify the status of each significant resources to achieve a a call-back. co-ordinated and timely response Alan Clark, head of Trade Me to the recall.” Motors, says: “The recall has caused VIA (the Imported Motor traders some headaches and we’re Vehicle Industry Association), always looking for ways to work recognises distributors may have with them.” their own order of priority for While compulsory recall data fulfilling recalls. isn’t available from all marques “But, generally speaking, yet, the company will continue to distributors are dealing with liaise with the NZTA with its reports Specialists in vehicles sold NZ-new first,” says reflecting updates as they occur. pre‑shipment inspections Malcolm Yorston, technical manager. “Distributors will have procured in Japan & UK replacement parts, sent letters to Massive numbers Alpha-type is how the market owners and allocated individual  Full border inspections here describes vehicles fitted inflators for these vehicles.” with life-threatening Takata Next in line are used imports  Authorised MPI inspections airbag inflators subject to in the fleet. Inflators will be mandatory recall.  Authorised NZTA inspections allocated if the distributor has In the US, they are known as procured replacements or is being PSAN, which stands for doing so with owners being the propellant phase-stabilised  Odometer verification ammonium nitrate. notified when parts are available. In May 2016, recalls in Yorston says unregistered and  Pre-export appraisal America were expanded uncomplied stock is the lowest to include all Takata non-  Vehicle history reports priority because distributors desiccated PSAN inflators, cannot allocate parts. which contain a drying agent, “We continue to work with for call-back by December the MIA to develop a process 31, 2019. The total number of inflators being recalled there is for reworking used imports,” he around 68 million units. adds. “It’s important all recalls An investigation into the are actioned in the country of safety of Takata’s desiccated JEVIC NZ origin before deregistration PSAN propellant, or non-alpha, and closed out by the inflators is ongoing, say the 09 966 1779 www.jevic.co.nz manufacturer before shipping.” authorities there.

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*Super Feature must be activated on the same day as your Turbo package. www.autofile.co.nz 15 tech report Looking overseas to reduce emissions nder the Paris Agreement, formula for passenger what they bring in. predictable the further one tries to New Zealand is vehicles so that heavier For many intents and look into the future. contractually obliged to cars will require more purposes, the importer There will be clear benefits to doU its part to reduce further climate carbon reduction than is construed to be the these coalitions of importers that change. lighter cars. manufacturer. decide to exchange overs and Our government is now Failure to meet Our government unders. looking to the EU and Australia the requirements will is, therefore, looking As part of our submission to for inspiration in developing a result in having to pay to allow groups of the government in developing this scheme to reduce our carbon an excess premium, Kit Wilkerson importers to enter model, we at VIA are now trying to Policy adviser and analyst footprint. As in those jurisdictions, which is essentially a [email protected] into contractual figure out ways to enable this “co- reducing transport emissions has fine. This is a set fee arrangements – or opetition” while still allowing the been identified as the most cost- multiplied by grams of coalitions – subject industry to be competitive both effective way to achieve this. CO2/km in excess and to similar conditions internally and externally. While New Zealand does not the number of units sold. In the EU as marques in the European and There’s another important yet have a definitive plan, we can plan, the fine gets progressively Australian schemes. This will consideration, and that is no look at these two jurisdictions to more onerous over time, resulting include both new and used-vehicle solution can be collusion. There are understand what our government in a de-facto education and importers. strict Commerce Commission rules is planning and how we can compliance period. The way importers operate surrounding the establishment make it work for us, especially Australia’s emissions plan is creates different dynamics for how of fixed pricing levels between considering our unique fleet very similar, except it plans to base they will be required to comply. ostensibly competing businesses. composition and vehicle sourcing. its formula on vehicle footprint as For instance, manufacturers’ Nor do we want to create a Under the EU’s proposed opposed to mass. official importers are likely to dynamic that often occurs with scheme, each manufacturer gets quota or credit-trading schemes an individual annual target based where benefits of scale for big on the average mass of all its companies make it difficult or new cars registered in a given “For many intents and purposes, impossible to compete as a small year. Instead of setting maximum business. permitted values for emissions, the importer is construed to be The used industry has a real an average is set that the marque opportunity to demonstrate its must meet. the manufacturer” maturity by acting cohesively and The Council of the EU will set the assisting the government in finding target average, slowly decreasing The stated rationale for this is have several years to address their a solution that allows New Zealand it over time – about 6CO2/kg per that it creates greater incentive “overs and unders” – offsetting to meet its obligations, while annum until 2020 in the EU plan. for manufacturers to decrease less efficient vehicles with more keeping the doors open for the Manufacturers will still be able the mass of a vehicle without efficient models – to meet the entire motor-vehicle industry. to make and supply vehicles with necessarily decreasing its size. The specified average limit. Once a solution is established, emissions above their mandated assumption of this argument is a The reason this is practicable is we can all be pleased for having averages as long as they are offset footprint can be a better proxy for that new-vehicle importers are able done our part to save the world – by others below the targets. different uses. Whether this is true to plan their stock well in advance. at least for now. The only requirement is the in practice will remain to be seen. Used-vehicle importers, on the Perhaps, one day, we can start sales-weighted average be less In New Zealand, the other hand, have a more difficult exploring cross ways to reduce than the mandated target; the government is looking to apply time planning for future stock. carbon across every industry, and sales-weighted target based upon a similar system for importers. Purchasing decisions in source maybe even find ways to actually the average mass of the vehicles As we have no passenger vehicle jurisdictions entirely depend reduce carbon output instead of sold in the previous year. manufacturers, all importers are on available stock and foreign- what we’re doing now, which is The EU has also designed its expected to be responsible for exchange rates, which become less simply slowing the rate of increase.

Advocate  Advise Advise  Connect • Advocate • Connect

Imported Motor Vehicle Industry Association

www.via.org.nz

16 www.autofile.co.nz Stink-bug rules delayed he consultation period and certifying used vehicles and actions were conducted.” on changes to the import machinery from all countries, and Other measures included health standard (IHS) for strengthening the management of repeated inspections, insecticide vehiclesT entering New Zealand imports from Japan. fogging, heat treatment, using Conifer bug has been extended after an official “New and used vehicles and trained detector dogs for request from overseas. machinery are a biosecurity risk stink bugs during controlled The government in Japan says as regulated contaminants and discharges and, in some cases, it needs more time to consider pests are commonly associated preventing vessels from docking. requirements relating to vehicles, with them,” says the MPI. “Used The MPI is committed to machinery and equipment, says the items provide higher risk than managing the pathway through Ministry for Primary Industries (MPI). new as contaminants and pests measures primarily conducted The revised IHS will come have a longer period and greater in countries of origin under the into force as soon as possible to opportunity to infest them.” revised IHS. Brown marmorated protect New Zealand’s border The MPI reissued the current IHS All new vehicles and stink bug from biosecurity risks – and in time on February 19 to strengthen rules machinery from Japan will for the start of the next brown for vehicles and machinery from have to comply with the marmorated stink bug (BMSB) Japan because of the stink-bug IHS and be treated overseas season in September. crisis, which continued into March. for BMSBs from September 1 The request from the Japanese “At that time, significant numbers to April 30, or managed in means the consultation deadline of live assassin bugs, BMSBs, conifer countries of departure under an has been pushed back to July 2 bugs, yellow-spotted stink bugs and MPI-approved new vehicle and from June 8 with the MPI hoping “to other pests were intercepted on machinery system. publish the new standard in its final vessels from Japan,” it says. Exclusions will apply to new Asian gypsy moth form at the end of that month”. “The MPI was concerned vessels bicycles, motorised bicycles, The MPI’s amended IHS is an – and vehicles and machinery being motorbikes, motor scooters, attempt to ensure biosecurity carried – hadn’t received appropriate side-by-side racers and quad risks linked to importing vehicles, cleaning, management or treatment bikes – but not when they have machinery and equipment to effectively deal with the high-risk been used. Assassin bug “are managed in response to pests prior to departure. According to the proposed commercial practices and changing “The situation led to increased IHS, all used units – including scientific knowledge”. border intervention, including non-standard vehicles, such as The changes primarily relate declining discharge from buses, dump-trucks and motor to extra requirements for cleaning Japanese vessels until mitigating homes – must be managed in [continued on page 18]

Yellow-spotted Wide range of methods to protect OUR border stink bug

The MPI has supplied Autofile with Disadvantages: May leave 16gm3 for 12 hours, achieves treatment needed but may be cut its pros and cons of treatments residues, can delay vessels slightly lower results for hibernating in near future, ozone-depleting gas considered to combat brown depending on when applied. bugs, higher rates may exceed use if escapes, broad spectrum, can marmorated stink bugs (BMSBs). Relative efficacy: Scientifically limits in some countries. react with some vehicle parts. Heat treatment unproven, but when used with Freezing Relative efficacy: At fumigation rates Advantages: Environmentally other measures appears to reduce Advantages: Environmentally clean, exceeding 400gh/m3 at 10-15°C, such clean, quicker than fumigation, bugs to acceptable level, seems quicker than fumigation, effective, as 48g/m3 for 24 hours, achieves more effective, wide range of pests successful as an emergency wide range of pests controlled. than 99.9 per cent efficacy. controlled, insects usually visible measure for vessels ex-Japan. Disadvantages: Energy source Ethyl formate afterwards. Sulfuryl fluoride (SF) needed, chamber cost, insects not Advantages: Handles large Disadvantages: Energy source Advantages: Handles large visible after treatment, efficacy volumes, broad spectrum for needed, cost of chamber, careful volume of cars, cost-effective, not against BMSBs unknown. surface insects, not ozone application to avoid damage, reactive with vehicle parts. Relative efficacy: Unknown at less depleting or global warming, usually small batches. Disadvantages: 12 hours’ than -18°C, biological intolerance generally safe. Relative efficacy: Heating achieves treatment needed, global- to freezing may indicate a high Disadvantages: May cost more a high level of efficacy, greater than warming gas if escapes, not broad level of efficacy. than SF or MB, treatment time the 99.9 per cent rate for BMSBs. spectrum – particularly against Methyl bromide (MB) required unknown but likely to be Insecticide fogging eggs – at stink-bug rate, currently Advantages: Handles large less than 24 hours, level of efficacy Advantages: Handles large volume unregistered for use here. volumes, cost-effective, wide range against BMSBs not known. of cars, cost-effective, broad Relative efficacy:At current of pests controlled. Relative efficacy: Unknown, but spectrum, flushes insects out. fumigation rates of 10-15°C of Disadvantages: 24 hours’ testing is under way.

www.autofile.co.nz 17 news

Vehicle carriers from Japan were subject to massive delays during the stink-bug crisis

Japan under an approved system flouride, or heat treatment. Japan, and other jurisdictions, prior offshore,” a spokesman told Autofile. before export with a treatment A spokesman told Autofile: “At to shipment to ensure there are no “Some facilities are already in place, component used in the stink-bug this stage, the MPI isn’t proposing organisms that have the potential others are in progress.” season. Used machinery must to adopt an alternative treatment to compromise our agricultural, The reply to whether the industry be certified by an MPI-approved method. horticultural or forestry industries on – shipping, port and motor-vehicle cleaning provider and treated there “There has been discussion with vessels destined for New Zealand.” supply chain – will have enough over the same timescale. industry about other measures, for VIA’s submission draws the MPI’s time to respond to changes is: “The “The BMSB and other high-risk example freezing, but we would attention to the need for appropriate MPI believes it will. Everybody wants pests – such as the asian gypsy require sufficient scientific evidence treatments to be available because to avoid a repeat of recent events, moth – conceal themselves and to support their use. Any person or not all vehicles can be heat-treated which is why we’re taking steps to may actively hide when disturbed, organisation can request the MPI due to their componentry. mitigate future issues.” reducing inspection efficiency,” says to assess an alternative treatment “This is the case for electric Having offshore treatments in the MPI. “The current requirement method for approval.” vehicles and hybrids when heating place before the start of the stink- for cleaning isn’t considered to be VIA (the Imported Motor Vehicle at temperatures required to ensure bug season may reduce disruption appropriate to manage hidden pests. Industry Association) has made 100 per cent mortality of organisms come September. “The MPI considers cleaning and a submission on the proposed will have a detrimental effect on “It’s also important to review how treatment in Japan is effective in changes and supports the intent of propulsion batteries, which will supply chains can be strengthened killing hidden pests, and reduces IHS amendment. contribute to their accelerated in terms of biosecurity. This involves the risk of non-compliant vehicles or Malcolm Yorston, technical degradation,” explains Yorston. looking at things like storing and machinery arriving in New Zealand.” manager, says: “It aims to minimise “We have concerns around the shipping vehicles in ways that reduce Current MPI-approved biosecurity risk by requiring new biosecurity integrity of cargo given risk. The MPI continues to talk with treatment options are fumigation and used vehicles and machinery vessels often leave New Zealand, exporters, manufacturers, shippers with methyl bromide or sulfuryl to be processed and treated in travel to China and then Korea and importers on the situation, and loading vehicles for New Zealand how to best manage the risk.” and other markets, then to Japanese ports to load again for New Zealand ROBUST SYSTEMS ‘CRITICAL’ NEED YOUR CAR OR TRUCK MOVED? and other markets. Automotive Technologies Ltd (ATL) Transport Logistics – Specialists in Inter-Island Transportation “Once leaving Japan, a vessel will has become the second company typically call into Brisbane and Botany to secure MPI-approval for the heat harbours in Australia to discharge treatment of vehicles in Japan. and pick up cargo. Unless all cargo The method was used at Ports of in these vessels has been subject to Auckland during the stink-bug crisis treatment in accordance with the and, because of likely changes to the IHS, irrespective of where loaded or IHS, ATL has added heat treatment as intended discharge, the biosecurity of an offshore option for vehicles. cargo will be compromised. Nigel Grindall, chief executive “The last thing we want to see officer of ATL, says: “Having robust is a repeat of the recent BMSB scare and efficient processes for vehicles and subsequent actions due to in Japan will be critical to meeting cargo destined for other markets the required level of biosecurity compromising the integrity of cargo control MPI is seeking under the destined for New Zealand.” current revision to the IHS.” The Motor Industry Association ATL has installed heat-treatment SHIP. RAIL. ROAD. supports incorporating MPI-approved facilities across all of its operations in Japan, “coupled with increased TAILORED SOLUTIONS TO BRING YOU THE BEST PRICE systems for new and used vehicles and machinery in the revised IHS. staffing levels at sites”. PORT-TO-PORT – DOOR-TO-DOOR “The introduction of these In mid-April, JEVIC’s system was systems will provide assurances for approved by the MPI. Please contact us: the MPI that our biosecurity risks are “The purpose of the heat- Auckland office Tina Boatwright 029 525 8950 being managed and recognises how treatment chamber is to treat vehicles email: [email protected] vehicle manufacturers can assist in in Japan found with live insects,” says Christchurch office managing those risks,” says David Euan Philpot, chief executive of JEVIC Louise O’connell 03 374 5716 email: [email protected] Crawford, chief executive officer. NZ. “Heat treatment is approved The MPI stresses the regime treatment by the MPI for this purpose. will be in place by September 1. The implementation is an addition to “Treatments will be carried out JEVIC’s current system.”

18 www.autofile.co.nz news Eliminating the red flags for buyers

hy did they purchase you thought was a sure  The dealership’s Price doesn’t feature as much elsewhere? The sale, end up leaving facilities, which in turn as people would assume it does. answer to this the dealership and forms their perception This is great news as apart from Wquestion is highly valuable and never coming back? of your cars and buying lowering prices (which impacts significantly important to your Well, it could’ve confidence. the bottom line) it means you dealership. been for a number of  Email and phone can address many other areas Understanding any consistent reasons, such as you communication was without any additional cost or reason as to why prospective didn’t have the vehicle poor and slow to negative effect on margin. customers who have come to your they ultimately settled MARK GREENFIELD respond, or there was There are a couple of easy dealership, engaged with your on and purchased Motorcentral no response. ways to gather this intelligence staff, test driven a vehicle, then left elsewhere, or they are undecided from those that got away. and bought somewhere else, is the on what vehicle and are still in the Thinking about how they One is getting an employee first place to start when wanting market looking. Others may be: would answer any of these points, to contact each customer to to sell more vehicles.  A poor experience with your you can start to get an idea of ask some simple questions as Plenty of sales people will tell sales person or manager – what insight you would have from to whether they are still in the you the answer to this question is they didn’t like or trust them, potential customers as to their market, if they have purchased that it was price, or they were a tyre- or they weren’t given any reasons for not buying from you. somewhere else, and, if they have, kicker and not in the market. This is attention by employees. Once you learn what it was that why they didn’t buy from you. generally very far from the reality.  The vehicle’s presentation has them off looking or purchasing The only downside to doing Each month you have a level was poor, its price was too elsewhere, you can then form a it from the dealership is you of customer opportunity that high or they didn’t like it after plan to eliminate as many of these may not get 100 per cent honest presents itself through the way test driving it. red flags as possible. feedback depending on how of enquiry, walk-in and test drive.  What you offered for their To increase conversion leading comfortable the customer feels Some you sell to, some you don’t. trade-in. to vehicle sales, it’s now up to the with their experience and the It’s the ones who don’t  Finance wasn’t competitive or dealership to make changes to person they are talking to. purchase from you that hold the they were unable to get it via ensure the next lot of customers An alternative to this is using information that you need to your dealership. don’t have the same experience. the survey tool BuyerScore, understand. which is entirely automated and Once you understand why, Car dealers should find out comes from a trusted third party why prospective clients end you can then address these areas up buying elsewhere on behalf of the dealership. The to ensure more of those customer surveys are sent straight to your opportunities are converted to inbox as customers complete sales in the coming months, or them, so you know in real time years, ahead. what their reasoning was. Do nothing and you will keep BuyerScore can also facilitate losing the same, if not more, the gathering of important rating than what you lose now. If and review information from you aren’t sure of how many customers who did you lose, just think about purchase from you, so how many test drives overall offering a complete you did last month versus how solution to understand more many sales from those test drives. about the customers you lost and Chances are high that there’s those you won. some lost opportunity waiting for Either way, measure their you to explore. feedback, embrace the negative So why did that customer, who and celebrate the positive.

www.autofile.co.nz 19 news

News in brief Vehicles wanted Huge growth in premiums for insurance business Geneva Finance has announced after-tax profits of $6.1 million for the 12 dealers Buying now months to March 31 – up by 19 per cent on 2016/17 – with revenue from ordinary activities climbing by 23 per cent. “From a profitability perspective, it has been a satisfactory year,” says managing director David O’Connell. “In addition, a combination VEHICLES WANTED of operational changes and acquisitions has positioned each business All Audi, Porsche, Jaguar, Land Rover and Volvo Models segment to build on this platform.” They include Quest Insurance Group, which returned unchanged pre- tax profits of $900,000 even though its direct channel delivered 270 per cent growth in gross written premiums to $8.3m. Jeff Dacombe . 021 532 355 . jeff[email protected] These benefits aren’t reflected in Quest’s profits with premium revenues deferred over a policy’s life with the deferred amount held in the unearned premium account on the balance sheet, which now stands at $7.1m – up by $4.3m. To advertise here, contact: The company expects this “effect” to normalise this financial year when [email protected] benefits of increased premium sales begin to flow into revenue. or ph 021 455 775 Marque aims for aircraft to advance car technology Honda aims to start selling its six-seater business jet in Japan in the first half of 2019. Global process It’s awaiting certification for the NZ$7.6 million plane at home and in China after for top position securing US and European certifications over the past he long-standing chief no intention of immediately two years. executive officer of Trade jumping into another top role – “Japan lacks a strong Me is stepping down in his first priority will be to enjoy culture of business jets [with about 90 in use at the moment], but the Tabout six months’ time. the summer with his children number of high net-worth individuals is competitive with the US,” says Jon Macdonald took over and family. He may then consider Michimasa Fujino, chief executive officer of Hondajet. “We want to target running the company taking on extra these customers to grow the market.” from founder Sam directorships and is The jet’s engines are mounted on the wings, not the fuselage, to cut Morgan in 2007. keen to work with cabin noise and make space for a full-sized washroom for a first in its Before that he was some start-ups. segment. general manager Macdonald Honda hopes the plane will help boost its image as a maker of after being head of believes Trade Me cutting-edge technology, and that jet-engineering skills will raise the technology in 2003 has a long and bright efficiency and performance of future cars. when Trade Me had future, so “it’s a good only 15 staff. time to pass the Recalls across ditch to increase demand for parts The company’s baton to someone The federal government in Australia has recalled 1.1 million more board will now start Jon Macdonald with fresh eyes and vehicles fitted with Takata airbags to increase the country’s biggest-ever a global recruitment a full tank of gas”, and compulsory call-back to almost four million units. process and work with him over says it has been “a privilege” to The authorities there have already ordered manufacturers to replace the coming months to ensure a work with so many passionate almost three million airbags by December 31, 2020, or face fines of smooth transition. and talented people. NZ$1.8m per breach. “Jon has done an enormous “I’m proud of the business The decision is likely to put further pressure on some marques in New amount to grow and shape we’ve built together and all that Zealand to secure parts needed for remedial work to close out mandatory Trade Me over the past 15 years,” we have accomplished, but it’s call-backs here. says chairman David Kirk. “It’s time for me to take a rest and now a company of more than then do something new,” he adds. Economic signals hint at possible recession in Japan 600 people. “I would like to thank the The world’s third biggest economy contracted at an annualised rate of 0.6 “We’re grateful for the board and team for their help per cent in the first quarter of 2018. enormous amount of energy and and support. I’ll be leaving the Some economists says Japan may be able to dodge a recession, which care he has put into his work, and business in good hands with a is usually two consecutive quarters of negative growth. Rising wages wish him all the best.” lot of fond memories and great are supporting consumer spending, while manufacturing and industrial Macdonald says he has affection for the people here.” production remain strong.

20 www.autofile.co.nz news Tyres scheme gains traction rganisations in the just recycling but also establishing automotive industry are controls around the storage of backing the revival of used tyres awaiting disposal.” mandatoryO product stewardship Phil Goff, Mayor of Auckland, for end-of-life tyres (ELTs) after welcomed comments in May several years’ work on the project made by Eugenie Sage, the was canned. Associate Minister for the The Tyrewise Working Group Environment, on the declaration has relaunched with a fresh stance of ELTs as a priority product. on the issue being taken by the The political ducks now seem new government. more lined up for this country’s first It is updating work completed mandatory product stewardship six years ago, which provided a scheme for ELTs to be set up. framework for an industry-led The total volume of tyres, from and government-supported Adele Rose, chief executive the likes of cars, trucks and aircraft, of the 3R Group. stewardship scheme for ELTs. Photo: Tim Whittaker Photography which come to the end of their It’s hoping tyres will soon be useful lives in New Zealand each declared a priority product by the with one of them being Jo Knight, will now pick up the proposal.” year, is equivalent to more than 7.75 Ministry for the Environment (MfE). facilitator of the NZ Tyre Recyclers’ The MTA fully supports the million passenger-tyre equivalents – When that happens, a mandatory and Collectors’ Association. revival of the Tyrewise programme, or about 73,700 tonnes. scheme can finally be set up. She said with so much support says Ian Baggott, sector specialist – No real solutions for ELTs in the Adele Rose, chief executive of for a stewardship programme – energy and environment. past have resulted in millions being Hastings-based 3R Group, which and industry doing much of the leg He adds: “We’re pleased to see stockpiled around the country, leads Tyrewise, is excited to get work – nobody could understand the government placing a priority wasting a resource, and posing harm “another crack” at the project. why Smith had such a turnabout in on resolving ELT problems, not to people and the environment. “ELTs represent a huge backing the self-funding scheme. potential resource that’s lost when “There’s a real need to develop dumped or put in landfill,” she says. markets for products from ELTs,” “Mandatory stewardship makes said Knight. “This is a difficult economic and environmental sense, task given the news during the Vehicles wanted and will enable a circular economy summit on no commitment to approach to deal with them.” priority-product status for tyres The project would see the cost from the government.” Toyota SUVs & Utes disposing ELTs built into purchase The announcement didn’t come prices. Fees would be used to from Smith at the conference. incentivise end markets, and process The verdict was delivered by Mike and collect tyres to end stockpiling, Mendonca, regional director of illegal dumping and landfilling. operations for the MfE. Tyrewise, whose members “Tyres in New Zealand are include VIA (the Imported Motor probably as safe in landfill as Vehicle Industry Association (VIA), anywhere else,” he said. “Tyres the Motor Trade Association (MTA) can be a problem in landfills, but and Motor Industry Association, not significant. Hilux • Land Cruiser • Prado started its work in earnest in 2012 to “We don’t have regulation of provide a framework to manage ELTs. the tyre sector on our programme It was signed off and for the next 12 months, so it’s presented to then-Minister for the something we aren’t looking at.” Environment, Nick Smith, in August Looking to the future, David 2013, but the National government Vinsen, VIA’s chief executive, is instead went with an investment hopeful the government will act strategy to secure markets for ELTs. to make the scheme come to We are always looking to purchase late model Fast forward to 2015. Autofile fruition, belatedly. reported in June on the inaugural “We were disappointed a lot of NZ New cars aNd commercials tyre industry summit in Auckland work was done six years ago on a being a success despite lobbying for proposal to deal with ELTs, but it stewardship ending with an impasse. wasn’t acted on. We are delighted miles motor group Many of the 90 or so delegates with the new government’s were furious with the outcome position on tyres and hope that it Paul Curin 0274 333 303 [email protected]

www.autofile.co.nz 21 fieldays Marques show off their wares

he first pure-electric Hyundai’s Kona Electric compact SUV has landed – literally – in New Zealand Twith global demand exceeding forecasts. The Kona Electric was unveiled by Hyundai at last month’s Fieldays after being flown in especially for the event. It is a direct development of the Ioniq’s technology, which was New Zealand’s top-selling new electric car last year. The 64kWh lithium-ion battery in the version for these shores can deliver 150kW of power and 395Nm of torque, and makes the 0-100kph dash in 7.6 seconds. The Kona is capable of a single- to showcase it. Due to massive takes RAM into the heart of the the fourth quarter of 2018 will t charge range of up to 470km. interest, we’ve worked hard to premium ute market in New Zealand. bolster the brand’s SUV portfolio Charging takes just under 10 hours ensure New Zealand is one of the “Volume expectations are on to five models along with the Trax, using a standard connection, but first markets to see it.” a different scale to the 2500 and Equinox, Captiva and Trailblazer. a fast-charger sees that drop to Pricing for the Kona has yet to 3500. The designers, engineers, “Sourced from North America, about 75 minutes for up to 80 per be confirmed, but customers can technicians and component but with significant Holden cent of capacity from empty. pre-order now. The new Santa Fe suppliers have done a remarkable involvement from the start of Tweaked headlights and also made its debut, alongside job on the remanufactured RAM development, the Acadia is a sealed grille vents are the only real other fresh models such as the i30N, 1500, which is world class.” game-changer for us and the indications of the electric motor Genesis G70, i30 wagon and iLoad. It’s powered – as standard – by segment,” says Marc Warr, national within. The inside includes a new Hyundai NZ hosted Hayden a 5.7-litre HEMI engine, which sees marketing manager of Holden NZ. centre console and seven-inch Paddon and his AP4 rally car with the return of the V8-powered ute “Not only does it boast driver display equipped with EV some lucky visitors being co-driver to the Kiwi market. It can tow up to high-tech features, such as a functions, such as real-time battery in virtual-race experiences. 4.5 tonnes, a tonne more than the 360-degree camera, wireless status and usage statistics. The first RAM 1500 off the rest of the market. phone-charging, heated and Apart from its drivetrain and Australian production line where the The 1500 comes in two cab cooled seats, and the ability to cockpit, the roomy SUV is similar to American truck is being reconfigured sizes – the Express with quad cab park itself, it’s great to drive. other Konas. It boasts the SmartSense into right-hand drive headed to and the crew-cab Laramie. It’s “Also, we’ve incorporated highly safety package, including the Mystery Creek for its Kiwi launch. priced from $94,900 to $118,990, desirable accessories to create the forward collision-avoidance assist At its wheel was Roger Zagorski, plus on-road costs. Colorado Xtreme and anticipate with pedestrian detection, lane- managing director of the Ateco Holden revealed two new significant interest.” keeping and following assist, and an Group, official factory-appointed models at Mystery Creek – the Features include a winch bar intelligent speed-limit warning. RAM importer and distributor. all-new Acadia, a large executive- and winch-wire harness kit, 18-inch Andy Sinclair, general manager “There is a steady stream of styled seven-seat SUV, and the black alloys with all-terrain tyres, of Hyundai NZ, says: “It was fantastic 1500s coming off the Melbourne special-edition Colorado Xtreme. a black extended sports bar, black to bring the full EV here so quickly production line,” he says. “This truck The Acadia’s arrival during tubular side steps, rear step, soft- 

Roger Zagorski, of the Ateco Group, Holden’s special-edition Colorado Xtreme with the first RAM 1500 off the production line in Melbourne

22 www.autofile.co.nz fieldays

Ford’s Ranger Raptor Mercedes-Benz Vans’ Marco Polo Activity

Toyota New Zealand's Hilux concept Lexus’ NX 300 Mitsubishi Motors NZ’s Triton R Concept

t tonneau cover, tow bar and a black taken in the other direction,” says director of Ford NZ, says: “The for the Hilux, alternative wheel and roof tray. It will be in dealerships Congdon. “The R Concept sits just response to our announcement tyre packages, extra lighting, and around the same time as the Acadia. 50mm off the road – 230mm lower in September, and interest from TRD parts and decals. For serious Pricing for Acadia will be than the factory version.” February’s global reveal, to bring it off-roading, there are snorkels, bull revealed closer to launch, while the To achieve a negative camber to market adds to the anticipation bars and winches. Xtreme is available from $79,990. effect, a Pajero rear-suspension unit ahead of its arrival in showrooms. Visitors to the Lexus lounge Mitsubishi Motors NZ unveiled has been fitted to the rear chassis “Kiwis love the Ranger and experienced the recently its Huntaway II with only 20 with a modified front suspension for there have been calls for a vehicle launched LS with all of their local units made available with a the super-low stance to be balanced. like the Raptor for some time.” senses with the sedan being put $69,990 price-tag. A new grille and interior It will be Ford’s first performance in a blacked-out area. “Our custom-built Huntaways updates round out the low-slung ute in New Zealand. The one at “As drivers we generally look have taken the Triton GLX-R four- unit with a red front bumper being Fieldays was an early-build tool trial, at a car, feel how it drives and wheel-drive double-cab diesel its only identifiable link to its which was off-road tested before listen to the exhaust on a high- auto to the next level,” says Reece Huntaway II inspiration. arriving at Mystery Creek. performance model,” says Paul Congdon, head of marketing and The marque also showcased the The Raptor features unique Carroll, senior general manager corporate affairs. Triton GLS 4WD Black Edition – and suspension with Fox Racing shock of Lexus NZ. “The ‘out-of-sight The special edition has custom the colour’s all in the name. absorbers, bulging guards, sports experience’ was designed to wheel guards, hard lid and rail kit, The double cab’s factory-fitted seats and trim. It’s powered by a get people to feel and smell the rear-protection bar, bull bar with body kit includes these items in 157kW two-litre bi-turbo diesel craftsmanship of the LS’ interior.” LED daytime running lights and a black – 17-inch wheels, over-fenders, engine matched with a 10-speed The award-winning steel personalised bash guard. sports bar, door handles, wing automatic transmission. performance sports coupe, the LC Sitting on 18-inch alloys and mirrors, front grille, tailgate handle, This year’s supply is restricted to 500, and SUV models including the shod with 33-inch all-terrain tyres, running boards, rear bumper, door 250 units with about 100 pre-sold NX, RX and LX were also on display. the Huntaway II stands more than sashes and headlight surrounds. with many buyers expected to Finally, for something different 80mm above a regular Triton Other exterior GLS features come out of the XLT. Kiwis got to see Mercedes-Benz  thanks to 50mm suspension lift include fog lights, high-intensity Toyota NZ displayed models Vans’ seven-seater Marco Polo and aggressive tyres. discharge headlights with fitted with a variety of systems. Activity for the first time. It boasts The 2.4-litre turbo engine packs integrated daytime LED running These were five customised a roof that pops up and fold-down 437Nm of torque. Trailer stability- lights, and electric fold mirrors with Hiluxes, a Land Cruiser 70 and 200, back seats. assist and electronic brake-force turn indicator. and a Hiace. They boasted Toyota Diane Tarr, chief executive, distribution help keep loads in line. Ford NZ revealed the first Genuine, T Custom, Toyota Racing says the Activity was launched The marque’s technical team Ranger Raptor to arrive in the Development (TRD) and Toyota in Australia last August and the showed off its prowess when the country. It was the first time it has Associated Suppliers accessories. company has been “pleasantly curtains went back on its new-look been seen anywhere in the world “Fieldays gives us a chance to surprised” by the interest in it. ute – the Triton R Concept, which in “conquer grey” livery. mix up functional and extreme “We think it will have more is designed for street-side show Due to go on sale late this year customisation,” says Andrew Davis, appeal to New Zealanders given rather than off-road escapades. from $84,990, the marque is hailing Toyota NZ’s general manager of exploring the countryside is part of “After adding 80mm to standard it as the new “hero model” in the marketing and customer. the national psyche. We’ll test the Triton’s height, our team couldn’t ute’s line-up. Major items available included a market over the coming months resist seeing how far it could be Simon Rutherford, managing constant load-suspension upgrade before making a decision.”

www.autofile.co.nz 23 newslooking back The month that was.... July PROUDLY BROUGHT TO YOU BY

July 9, 2004 July 20, 1998 Attention turns to recalls Director wades into imports debate Call-backs involving the Mazda 6 and Atenza The Land Transport Safety Authority (LTSA), accelerated action towards getting industry which was responsible for certifying imports, agreement on how the thorny issue of recalls told importers they shouldn’t assume recent law should be dealt with in the future. changes on parallel importing meant they could The Motor Industry Association (MIA) and put any car they liked on New Zealand’s roads. Independent Motor Vehicle Dealers’ Association Only stock from Australia, Japan, the US and edged closer to having their members’ EU automatically qualified under New Zealand’s responsibility for action on this more clearly vehicle-safety standard regulations. defined and broadly accepted. LTSA director Reg Barrett said every vehicle for on-road use here must Although manufacturers maintained official responsibility for fixing comply with the rules. He said it was up to importers to establish stock used imports already in the country legally rested with the selling met required standards before it could be certified. dealers, some new-vehicle importers were willing to remedy used He was reported as saying he was concerned about the “arrogance” imports as well as new units. of some dealers who he described as “fly-by-nighters” and “quick-buck Perry Kerr, of the MIA, said: “The key to a distributor accepting responsibility experts”. The LTSA’s comments on compliance were seen by some as a for rectifying recalled used imports is getting support from its overseas clear warning to traders. supplier. Even then this compensation doesn’t cover all costs and the At that time, Autofile understood 25 new Malaysian Vitaras were distributor may look to the owner or importing wholesaler to meet some. already on the water, while more than 20 new Japanese-assembled “Arguably, importers and wholesalers should come to the party, but how Isuzu trucks were also on their way to New Zealand. do you find out who imported the vehicle when it could’ve been brought in by a private individual.” July 28, 2006 The MIA was working with the Land Transport Safety Authority on Inspection changes put on hold protocols and procedures to set minimum standards for handling future The Ministry of Agriculture and Forestry (MAF) recalls of New Zealand-new and used-import vehicles already in the delayed implementing biosecurity procedures country. That would necessitate defining when “safety” was involved. until 2007 after consultation and meetings with representative bodies. July 16, 2004 The review of the process of importing cars, especially used, and with the health and biosecurity Revised compliance law proposed risks involved, was part of a general review of import Radical changes were on the way for compliance health and biosecurity standards. Used vehicles were testing of imports entering New Zealand. highlighted as high risk and examined in high profile. The Land Transport Safety Authority met with the Over the past 12 months, MAF had examined hundreds of vehicles transport service delivery agents – On Road, VINZ, after cleaning in Japan and New Zealand using intensive and invasive VTNZ and the AA – to discuss far-reaching changes procedures, such as microscopic video probes. to entry certification. Fifty-one per cent of vehicles still had contaminants not spotted using Many feared this would put at risk millions of current visual-inspection methods – mainly dried plant material, soil, dollars invested in buildings, equipment and staff by compliance and seeds, and live spiders and egg sacks. service centres across the country. MAF was favouring a procedure in which all used vehicles would The changes proposed were described by one participant at the be decontaminated then heat-treated for at least 30 minutes either meeting as of “extreme interest to everyone involved in the used import onshore or offshore. and compliance areas”. There were concerns they could go so far as It was pondering how to implement changes while considering closing compliance centres in provinces to concentrate on locations in different fumigation technology and the practicality of setting up heat- main import areas, such as Auckland and Christchurch. treatment facilities.

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24 www.autofile.co.nz news ‘Strong platform’ to support growth

urners Automotive Group Buy Right Cars secured revenue growth of warns Grant Baker, chairman. Ltd aims to increase market about one-third in 2017/18, but operating As for insurance, revenue profit dropped by almost one-quarter share after announcing rocketed by almost 300 per cent strongT results amid a booming to $46.9m and operating profit used-vehicle sector. increased by more than 500 per It has delivered a 33 per cent cent to $5.7m. lift in net profit after tax to $23.4 “The focus has been on million for 2017/18 following combining businesses into Autosure,” takeovers and integration. It will says Baker. “Progress has been made, now focus on “organic growth and including a move to new premises. synergy benefits”. “The number of gross written The company benefited from policies and new policy sales a full year of Buy Right Cars grows, while sales of mechanical trading, finance reflected growth breakdown and vehicle insurance in receivables and insurance took Turners took over managing The finance division delivered a exceed 5,300 policies per month.” a revenue step-change from the the company in September 2017, 48 per cent revenue lift to $39.7m Turners’ overall revenue was up Autosure transaction. a year earlier than expected with and a 16 per cent rise in operating 31 per cent to $330.5m in 2018. The group’s largest division is the new team installed two months profit to $11.7m. The main aim of Shareholder equity as of March 31 automotive with Turners Group later. The original owners’ earn-out 2017/18 was to merge businesses was $214.3m, up from $171.7m, and Buy Right Cars. It generated 68 payment has been adjusted, while under the Oxford Finance brand and reflected a $30m capital raise per cent of revenue and 41 per cent the board “remain confident about with Turners Finance loans being in October 2017. of operating profit, and secured its growth prospects”. redirected into it this financial year. The capital provides funding to revenue of $223.2m and $16.6m in Looking ahead, a closer “Credit criteria continues to support growth and a “war chest” for operating profit. association with group branding is be tightened for the inevitable initiatives. Visit www.autofile.co.nz Moving from wholesale being lined up for Buy Right Cars, downward shift in the credit cycle,” for more on the annual report. continued with 70 per cent of which has grown by one new branch sales being retail, up five per cent. in Penrose, Auckland, with three sites Fixed-price transactions rose by planned over the next two years. Buy And sell With ConfidenCe? 17 per cent. Finance contract sales Turners’ footprint has expanded it’s all good to go! Checka’s got your back. jumped by 16 per cent in loans with new sites for cars, trucks and written and by 15 per cent for machinery, and a partnership with Checka has been a trusted supplier of vehicle information mechanical breakdown insurance. Auto Super Shoppes. to thousands of individuals and businesses since 2009. Buy Right Cars notched up It will look into buying brown-field Checka constantly evolves, updating with the most revenue growth of 34 per cent, but sites or bare land with developments trusted information and tools to provide you with the its operating profit tumbled by 21 on “customised leases, sale and lease- ultimate in dealership backup. per cent. Its financial performance back providing profit opportunities” has “disappointed” as a new to capitalise on the brand being With a Checka Business Account you receive our management team deals with a tenant, and large projects in most comprehensive and cost-effective package. legacy issues and an aged inventory. Auckland and Christchurch.  Fast, accurate & easy to use pre-purchase vehicle information including access to NZTA, Promotion for Walsh Rightcar, Fuelsaver & MBIE ike Walsh has part of DEKRA in 2013,”  Accurate dealership management of vehicle been selected says Walsh, pictured. documentation including CIN, sale and as executive “The region covers purchase agreements, valuation and appraisal vice-presidentM of DEKRA’s Southern Africa, Australasia documents, vehicle price comparisons new Oceania and Southern and much of south-east  Africa region. Asia, and includes industrial Quick online transactions with NZTA He will continue as chief and automotive product  And so much more... executive officer of VTNZ and help certification, consulting and find his replacement before taking inspection businesses. It’s a growing No setup fees or ongoing costs. Only pay for what you use. up the position towards the end of market with a lot of potential.” Check out Checka for the many ways we have your back. the year. Stefan Kölbl, chairman of DEKRA’s “I’m excited by the management board, adds: “Mike has Take a FREE online Checka appointment, which recognises been with VTNZ since 2004 and has Business Account test drive today at testdrive.checka.nz the great work of VTNZ’s team and led its expansion through changing We’ve got your BACk or contact us on (09) 889 9046 ongoing success since we became market conditions.”

www.autofile.co.nz 25 Industry movers NZ labour market report MARC EBOLO, the new managing director of Holden NZ, has had an extensive career with General Motors Changes to employment to them, or coming into their care, since joining in 2001. legislation can catch some will be entitled to primary-carer He has worked in sales, marketing and distribution companies unaware and the impact leave of 22 weeks. This is up from 18 in Australia, and regionally for the company. on them can be quite damaging. weeks with a further increase to 26 Ebolo returned to Australia in 2017 as general You’re probably wondering weeks from July 1, 2020. manager of revenue strategies after managing GM’s regional as a business owner what your The provision for “keeping-in- operations in Malaysia, Brunei and Fiji. obligations are and what some of the touch” days – paid days when work He replaces Kristian Aquilina, who was appointed as Holden’s changes mean, so I’ve highlighted is performed by the employee on director of marketing in April to oversee Australia and New Zealand. some you may want to pay attention parental leave – is increasing from “We have the opportunity to grow in New Zealand,” says Ebolo. to along with some tips. 40 to 52 hours from July 1, “I’m excited to continue to grow sales, particularly in the SUV, light The most notable and up to 64 hours from commercial and passenger segments.” that has impacted every July 1, 2020. business in the country MIKE ESSON has been appointed dealer principal was health and safety TRIAL PERIOD of Manukau Nissan, the marque’s number-one legislation, which came Several changes are dealership in the country, following the resignation of into effect in April 2016. proposed under the Jonathan Martin. Two years on, there Employment Standards Will Allan, Hello Monday Esson, pictured, has been with Automotive are businesses that Bill, which covers the Holdings Group for a number of years. He first led the new retail sales haven’t updated employment Employment Relations Act. team at Davie Motors Holden in South Auckland and was more recently documents – such as their health One of note is the 90-day trial dealer principal at West Auckland Nissan in Henderson. and safety policies and processes period. It’s under review with (health and safety induction), proposals as follows: DANIEL COOK has been promoted to chief operating employee handbooks and  It will only apply to businesses officer at Mitsubishi Motors NZ from the position of employment agreements. with less than 20 employees. general manager of vehicle sales and marketing. Businesses are advised to reduce  The law may be amended to He started with the marque in 2001 as a market any risk and get these documents require employers to provide a analyst, and has held various marketing and sales updated as soon as possible, it will reason for dismissing staff. Daniel Cook roles over the years. save you a heap of headaches if  A dismissal within the period can TONY JOHNSTON, previously manager of national anything ever happens on-site. be challenged through a free fleet sales, is now head of new-vehicle sales. It’s a great idea to get your HR referee service with no lawyers He’s on his third stint with the company and has person or employment lawyer to involved. The understanding is racked up 10 years’ service. review employment documents. the outcome will be binding and REECE CONGDON has become head of corporate Ideally, it’s best to review your cannot be appealed. and marketing affairs. Before that he was marketing employment documents on an manager – a role he started six years ago. Tony Johnston annual basis. Why not treat it as your Tips for the current 90-day trial Congdon has several years’ experience in the HR and people warrant of fitness! period include it having to be advertising industry. He started as an advertising There are other recent changes agreed to in the employment executive before holding various roles on the that are good to be aware of. agreement before the worker starts marketing team. or the trial is invalid, and that it can NINA RAMA was previously manager – financial MINIMUM WAGE be used in any industry for any job. accountant. She has become manager of The minimum wage increased by The contract with the 90- performance and management accounting. Reece Congdon 75c to $16.50 an hour on April 1. day trial must be signed by the Since starting with the marque almost 30 years There will be further increases with employee before starting work. ago as management accountant, Rama became its a targeted minimum wage of $20 This includes training time, while financial accountant in 1996. per hour by April 2021. notice of termination must be Warren Brown, chief executive officer, says the Some businesses are already inside the trial period. appointments will strengthen his senior leadership paying next year’s minimum now, Both of these points are still team and allow the wider organisation to develop. which helps them stay ahead with tripping up businesses – when they Visit www.autofile.co.nz for more on this story. Nina Rama forecasting and budgeting for start someone without signing the wages and salaries. employment agreement, or they GRANT KEMBLE has been appointed to take over from Richard Also, training rates have risen sign it on the day they start or after Lorraway as chief risk officer at Heartland Bank. 40c to $13.20. Again, ensure they have started. Kemble has been a project manager with the company since late employment agreements and payroll If you’re unsure again, it’s last year. His most recent role was chief executive officer of Perpetual systems are updated to reflect this. best to ask your HR person or Guardian in New Zealand and he was also a non-executive director of employment lawyer for guidance. Airways NZ. PARENTAL LEAVE Will Allan owns Auckland-based From July 1, employees planning to TO FEATURE IN INDUSTRY MOVERS EMAIL [email protected] Hello Monday, a specialist HR take parental leave for a child born consulting and recruitment provider

26 www.autofile.co.nz f & i focus Professionalism is important business manager has to an informed decision basic elements: any extras with the prices included. perform a wide range of about the options Always refer to the Other details to cover are the duties including helping available in connection 1business manager approximate delivery date and time Acustomers, interacting with the sales with the purchase. as the “business of the vehicle, and a copy of the team and lenders, keeping abreast of Finally, a professional manager”. amended consumer information changing legislation and maintaining business manager fully Don’t use notice with the current odometer a desired level of dealership discloses to clients terms such as the reading and corrected sale price. profitability. It’s certainly not a role the costs, terms and finance or F&I guy, The write-up sheet should also for the faint-hearted. contractual obligations Tony Headland manager, person, include a copy of the buyer’s driver’s Business managers should of any finance General manager whiz or anything else licence, any promises made and the exemplify the ideals of a professional, transaction, as well as Protecta Insurance unprofessional. sales manager’s authorisation. acting with integrity and conducting any products or services offered. Advise your customer that themselves in accordance with the A major component of an 2 you will check to see if the After completing the documents, highest standards of ethical conduct. effective finance and insurance business manager is available. the business manager should always They should treat every customer (F&I) department is a quality Then give the business manager return the client to the salesperson with courtesy and respect, answer turnover from the salesperson. a verbal overview of the deal with with a summary of the deal. their questions completely, directly The goal is 100 per cent quality the write-up sheet. This means the salesperson and honestly, and comply with all turnover at the time of sale. After that, take your customer should ensure they are available to relevant legislation including the Nothing will make a business and introduce him or her to the receive their customer back. new responsible lending code. manager’s role harder than an business manager. Most importantly, the business The business manager inappropriate introduction by sales Always have a write-up sheet manager is there to assist the ensures every customer has all staff or other managers. These types 3 with all of the relevant details. selling of more vehicles. of the finance, leasing and risk- of introductions denigrate their role as This information should include Acting as a team and helping management options reviewed and a professional within the dealership. the negotiated sale price, trade-in each other will produce better explained to enable them to make Quality turnover requires three price and appraisal sheet, as well as results for everyone.

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www.autofile.co.nz 27 motorsport

SPEED DIARY Series returns to Highlands 6 - 8 July Australian Supercars - Townsville 400 he 2019 Castrol Toyota 64th New Zealand Grand Prix at unlikely to return to contest the Racing Series (TRS) will Manfeild’s Circuit Chris Amon. championship. 7 July F1 Qualifying - Silverstone GP, UK return to Highlands Entries for TRS 2019 opened Meanwhile, the 17-year-old has NASCAR Cup Series - Daytona, USA MotorsportT Park in the South Island recently with Pukekohe’s Liam broken through to become the new 7 - 8 July and will not start at Ruapuna as it Lawson indicating he’s likely to pull leader of the 2018 FIA Formula 3 Formula 2 - Silverstone has done for the past few years. together a package to race. European championship. Superbikes - Misano, Italy The TRS will run on the Central Russian Robert Shwartzman won He took a win, a second and third GP3 Series - Silverstone GP Circuit Otago circuit’s full 3.9km layout, the 2018 title after a dramatic finale to leap from sixth to outright leader 8 July including the bridge. The switch in which long-time points leader over three races at the Norisring in F1 - Silverstone GP Circuit leaves Canterbury Car Club’s Marcus Armstrong crucially lost Bavaria from June 23-24, shading 12 - 15 July Goodwood Festival of Speed prestigious Lady Wigram Trophy in several positions at a late restart. second-placed Dan Ticktum by one limbo as the club requires that it be Armstrong has indicated he’s point – 101 to 100. 13 - 25 July Silk Way Rally - Xi’an, China to raced at Ruapuna. Moscow, Russia There will again be three races per round. The remainder of the 14 - 15 July F3 European Championship - five-round calendar is unchanged Zandvoort, Netherlands from 2018 with the finale being the Formula E - New York, USA DTM - Zandvoort, Netherlands The 2019 TRS calendar 15 July Rnd Date Circuit MotoGP - Sachsenring, Germany 1 Jan 10-13 Highlands Motorsport Park, Cromwell 20 - 22 July 2 Jan 17-20 Teretonga Park, Invercargill Australian Supercars - Coates Hire Ipswich SuperSprint 3 Jan 24-27 Hampton Downs Motorsport Park, North Waikato 4 Jan 31-Feb 3 Bruce McLaren Motorsport Park, Taupo 21 July F1 Qualifying - Hockenheim, Germany 5 Feb 7-10 Circuit Chris Amon, Feilding

21 - 23 July European Rally Championship - Rallye Sanremo, Italy Resurgence seen in Kiwi rallying 22 July Hockenheim, Germany F1 - uoyed by some insightful raising funds to compete at NASCAR Cup - New Hampshire, USA European Le Mans - Spielberg, Austria changes to regulations Coromandel in August and Raglan governing the national in October. Molly Taylor is another 26 - 29 July 24 Hours of Spa - Spa-Francorchamps, championshipB and the international rumoured to be working on a deal Belgium success of Hayden Paddon, rallying to compete here. WRC - Rally Finland in New Zealand is in a period of Adding in distances the 27 - 28 July rapid growth. Australians have to travel to get F3 European Championship - Nathan Quinn Spa-Francorchamps, Belgium The eligibility of R5 and AP4+ to events tips the scales in New cars has enabled Kiwi drivers to gain Zealand’s favour, meaning it can 28 July F1 Qualifying - Budapest, Hungary experience at speeds approaching against growing fields of locals, often be cheaper to compete here Formula E - Montreal, Canada the World Rally Championship (WRC) with the recent South Canterbury than across the ditch. at a relatively affordable price, while Rally attracting an entry list of 96 A recent informal plot-out of 28 - 29 July Formula 2 - Budapest, Hungary the country’s compact size and nature – believed to be a record for a special stage speeds comparing GP3 Series - Budapest, Hungary of its roads is attracting overseas national round in this century. local stages with WRC stages 29 July drivers in increasing numbers. Having contested the recent shows Kiwi events are giving F1 - Budapest, Hungary Australians are clamouring to round, Aussie champion Nathan drivers experience at an equal Formula E - Montreal, Canada NASCAR Cup - Pocono Raceway, USA get across the Tasman and compete Quinn is back across the Tasman pace to premier global series.

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Pushing rules to the limit

e was a driving force cars and AP4 has reinvigorated when it was relatively cheap to get associated with the category behind the modification local rallying. into the sport. – transmission rebuilds and or and acceptance of the AP4 “The cars actually look like And Millen, often competing replacements at $30,000-$40,000 H“+” rules that have transformed and they’re on the edge and spectators against best mate John Woolf and during a season, suspension revitalised rallying in New Zealand. appreciate a return to the sideways sometimes also brother Steve Millen, components that would fail under A passionate rally man for “years antics of old.” were the Possum Bournes of their normal rally conditions. Many and years”, he won the 2017 NZ Rally Like many current “seasoned” time, larger-than-life local heroes. competitors had rally or class wins Championship when aged 49. rallymen, Hawkeswood got his “At 15, I built a Ford Anglia and snatched away by mechanical failures. Then Andrew Hawkeswood start in the sport after watching the went racing on dirt tracks, which With the title in his sights in shocked the local scene by masters of Group 4. was all I could afford back then,” 2017, Hawkeswood says there was announcing he wouldn’t be Inspired at a young age by a says Hawkeswood. to be no chance of his Mazda2 contesting this year’s championship. rally-driver uncle and by witnessing “Years later, I made my first suffering the same fate. Six months later, he was back action from the 1977 Rally of New Mazda connection after returning The team was thorough and built at the wheel and in the thick of Zealand, Hawkeswood still recalls from a stint as a mechanic for race the car to withstand a championship national championship competition. the driving exploits of Finnish teams in the US. I worked with season. The transmission, for Once that adrenalin bug bites, it legend Ari Vatanen and seeing Neil Allport during a decade of example, was rated for 920Nm – bites hard and doesn’t let go. local ace Rod Millen compete in his evolution for the Mazda 323.” around double the torque loadings The old adage “win on Sunday, Mazda heyday. Hawkeswood was a late it could be expected to deal with in sell on Monday” rings true for Vatanen’s win-it-or-bin-it antics, bloomer in terms of a start in New Zealand rallying. Hawkeswood, whose company knocking corners off an increasingly rallying, only taking up the sport as Everything else on the car was Force Motorsport designed, built battered Ford Escort RS 1800 run by a driver in the 1990s. built in-house by Force Motorsport, and engineered the smart little the Masport team, inspired a whole He thus experienced Group N the venture acting as a rolling shop Mazda2 that carried him to the generation of enthusiasts at a time rallying and the enormous costs window for the company. title. The company was promptly Engine builder Norm Soo Andrew Hawkeswood lists Ari Vatanen swamped with queries and orders and Rod Millen as his rallying influences has worked with Hawkeswood for replicas. for 22 years. For the new car he AP4+ cars are not as expensive developed a power unit based as the full FIA R5 cars, which makes on the two-litre Mazda SkyActiv them popular in countries such as engine with direct injection. New Zealand, which has suffered Destroked – with capacity under the Group N rules for too reduced to 1,600cc to conform long, and seen corporate money to AP4 specs – the engine has and spectators dwindle. a unique Force Motorsport With the rise of the AP4+ category turbocharger set-up. It reliably has come a resurgence in the sport, produces 261kW and 550Nm, which is exciting for Hawkeswood. outputs more commonly “I get a buzz from modifying associated with V8s. cars, extracting maximum “We had input from a Mazda performance and even pushing the factory engineer who visited from rules to the absolute limit,” he says. Hiroshima, but without a factory- “That’s why I helped devise the style testing regime each season is current AP4 competition category. The home of a journey into the unknown.” Force Motorsport, The regulations allow competitors Hawkeswood’s rallysport So far, the journey has been plenty of freedom to modify the engineering business Hawkeswood and co-driver Jeff Cress remarkably smooth.

www.autofile.co.nz 29 disputes

The case: The buyers wanted to Damage caused by collision may have reject their four-year-old Ford Kuga after it would occasionally break down on acceleration from standstill. caused faulty car to break down They said the car failed to comply with the guarantee of acceptable quality in the Consumer Guarantees Act (CGA) Background wasn’t connecting because its damaged wire that caused because the trader took too long to Lei Chen purchased a new Ford fuse had blown. the Kuga’s electrical problems find and remedy the fault. The trader said the problem was likely caused Kuga in 2013 from Hutchinson On May 30, the buyers took the was likely caused by frontal- by frontal-impact damage after the Motors Ltd. About four years Kuga into the trader’s workshop impact problems. vehicle was involved in a crash. later, he and his partner Anna “not running”. A fault code for the The trader argued the crash The decision: The buyer’s experienced problems with cam-angle sensor was identified damage was a form of vehicle application to reject the car was the SUV breaking down on and the part was replaced. use that was inconsistent dismissed. acceleration from standstill. At the end of June, the SUV was with the manner of use that a The Motor Vehicle Disputes They took the car to the returned to Hutchinson Motors. Its At: reasonable consumer would Tribunal, Christchurch. trader for repairs four times over report stated the “vehicle’s engine expect to obtain, so the Kuga eight months, but said they had stops when driving”. A fault code didn’t fail to comply with the reached the end of their patience identified an electrical relay was guarantee of acceptable quality. The tribunal said given that with the vehicle. switching off too soon and it was finding, it was unnecessary to They told Hutchinson Motors swapped to another location. The finding investigate the Chens’ claim that they wanted to reject it because A fourth breakdown occurred The tribunal acknowledged the the trader failed to fix the problem it didn’t comply with the CGA. in early 2018. The engine light buyers had had a difficult driving in a reasonable time under section The trader said it had fixed the came on with “engine malfunction” experience with the Kuga, but they 18 of the CGA and in regards to problem, so the Chens weren’t displayed. Again, a communication failed to establish any entitlement their application to reject the car. entitled to a refund. fault with the PCM was uncovered. to a remedy under the CGA. It said Hutchinson Motors acted After what Greg Barnard, Although the trader advanced rationally in trying basic diagnostics The case Hutchinson Motors’ service a respectable theory for why the before a “head to toe” investigation During the first three years the manager, described as a “head to car didn’t fail to comply with the on the Kuga, which led to the Chens owned the Kuga, they said toe” investigation of the electrical guarantee of acceptable quality, discovery of the chafed wire. it worked satisfactorily. system on January 3, a chafed the lack of evidence on crash The tribunal added that even In late 2015, another vehicle wire was found in the left front damage and remedial work made if the buyers had a right to reject hit the front of the SUV, but of the engine bay below the air it difficult for the tribunal to be the vehicle, they lost that right no evidence was supplied to cleaner. Barnard said this wire fed sure the chafed wire was caused before they sent a rejection email the tribunal about damage or multiple circuits. It was replaced by the accident or repairs. It was to the trader on January 4, 2018, subsequent repairs. long with the PCM. also impossible to determine if for two reasons. However, the accident had Hutchinson Motors said this wire was present at purchase. Firstly, the right to reject was some relevance during the hearing two matters rebutted Chen’s The fact it took three-and-a-half lost because it wasn’t exercised and in the tribunal’s decision. assertion the car failed to comply years before the fault’s symptoms within a reasonable time of From April 2017, the Kuga with the CGA’s guarantee of appeared suggested the wire supply. The buyers notified the suffered unexpected breakdowns acceptable quality. was probably chafed sometime dealer they wanted to reject after accelerating from standstill. The first was that the following purchase. the vehicle four years and two It could only be driven a few Kuga hadn’t been serviced But given the likelihood it months after purchase. metres before its engine stopped. in accordance with the happened post-sale, the tribunal Secondly, the rejection right The car was taken to recommended service intervals. was unable to find Hutchinson was also lost as the goods were Hutchinson Motors for repairs. However, the tribunal’s assessor Motors responsible for breaching damaged following supply for It found a battery fault and said the irregular servicing wasn’t the CGA in respect of the chafed reasons unrelated to its state or replaced the battery, but the relevant to the engine failure. wire. Therefore, the Chens didn’t condition when sold. engine wouldn’t start. The second rebuttal was the demonstrate the Kuga failed to It was later discovered that crash damage to the front of the comply with the guarantee of Order the power control module (PCM) car. Hutchinson Motors said the acceptable quality. The application was dismissed.

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30 www.autofile.co.nz disputes

The case: Two weeks following Vehicle could only be driven in reverse purchase, a high-mileage Mazda Familia’s transmission failed. The trader refused to fix the fault and two weeks after buyer took possession said the buyer wasn’t entitled to a remedy under the Consumers Guarantees Act (CGA). However, the Background director Tom Rolton, who didn’t would expect this to be an end- buyer rejected the car and sought On October 27, 2017, Amanda attend the hearing, denied the of-life vehicle with faults and the tribunal’s help to get a full refund. Edwards purchased a 1994 Mazda vehicle was sold with a one-month issues that may not be apparent Familia for $1,300 from Car Fox warranty and pointed out there to the trader, buyer or WOF The decision: The purchaser’s Ltd for her son. was no written record of one. inspector.” rejection was upheld. The trader was ordered by the tribunal to pay her She said the salesman told Edwards said she had reminded The tribunal’s assessor said $1,350 and collect the vehicle. her it was a perfect first car for Rolton of her rights under the CGA. the evidence from Edwards and her son. About two weeks later, He said he was sorry to hear about her son was sufficient for him to At: The Motor Vehicle Disputes Tribunal, Palmerston North. it broke down. It could no longer the transmission issues, but that conclude the transmission had be driven forward, but could be it was a $1,300 vehicle sold with a likely failed – probably due to driven in reverse. new VTNZ warrant of fitness (WOF). a valve-body fault or possibly a After unsuccessfully seeking He said: “What is fit for stuck valve causing no oil flow in adjudicator said Car Fox was Car Fox’s assistance to remedy the purpose on a $1,300 vehicle? the selected drive position – and correct the Familia was rather transmission, Edwards rejected A $1,300 vehicle is half a step it would need to be replaced. old, had high mileage and was the Mazda. up from a scrap, project or When the Mazda broke down, sold for a low price. Car Fox denied it was liable parts vehicle due to the age, Edwards contacted Rolton. However, a reasonable under the CGA for repairs. It kilometres and condition of He told her it wasn’t Car Fox’s purchaser would expect that said the buyer shouldn’t have it. There’s no way of knowing problem and she would have to even an old car would meet expected anything more from an how long it will last. Sadly, the fix it herself. basic standards of durability. If old, low-cost, high-mileage and transmission hasn’t lasted as long Edwards said she told Rolton bought from a trader, it should end-of-life vehicle. as we would both expected.” the Familia came with a warranty be good for at least one month The tribunal asked Edwards to so Car Fox would have to repair it. of motoring without needing The case obtain a diagnosis from a repairer Rolton denied this was the case major repairs. After test driving the Mazda, approved by the Motor Trade and stated that he asked Edwards Accordingly, the tribunal Edwards was told by Car Fox’s Association about the fault and what more she expected from a concluded the Familia failed to salesman that the car came an estimate for repairs. Edwards vehicle that cost $1,300. comply with the CGA’s guarantee with a one-month mechanical said she was unable to have the Two days later, Edwards of acceptable quality because it warranty. fault accurately diagnosed as the emailed the trader her letter of was insufficiently durable. During the two weeks car wasn’t driveable. rejection seeking a full refund Under the legislation, when a following supply, it drove Lincoln Automatics provided under the CGA. supplier was required to remedy satisfactorily for about 1,350km. the buyer with an estimate of Three days later, Rolton a failure, but refused to do so, the However, on November 15, $1,292 to remove and replace offered her $300 to settle the consumer may reject the goods. Jayden Lines, Edwards’ son, found the transmission with a second- matter. Shortly before the Edwards set out her grounds that when the car was put into hand unit. hearing, the trader revised its for rejection in an email about “drive”, it just revved as if in neutral. Rolton took issue with offer to $402 – the cost of a three weeks post-purchase, which The vehicle went in reverse, but Edwards’ failure to get the Mazda replacement transmission –but was within a reasonable time of wouldn’t move forward after properly assessed and said Car Car Fox didn’t offer to remedy the vehicle’s date of supply. selecting forward gears. Fox was “yet to receive any proof the fault. Edwards contacted Car Fox from a mechanic shop that the Orders for assistance, but it refused to vehicle has this fault”. The finding The buyer was entitled to reject accept she had any grounds for He added: “Our position is this In regards to the primary issue the car. Car Fox had to repay complaint about the Familia’s is a high kilometres, old vehicle of whether the Mazda failed Edwards $1,300, which was the quality. sold with a new VTNZ WOF for to comply with the guarantee Mazda’s purchase price, and $50 In a written submission, $1,300. A reasonable person of acceptable quality, the costs for her tribunal fee.

Disputes cost you time & money MTA dealer members have access to a free support service. Visit www.mta.org.nz/mediation or call 0508 682 633

www.autofile.co.nz 31 Driving the Pacifi c

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Imported Passenger Vehicle Sales by Make - June 2018 Imported Passenger Vehicle Sales by Model - June 2018

Jun ’18 2018 YEAR 2018 Jun ’18 2018 YEAR 2018 Make Jun ’18 Jun ’17 +/- % Make Model Jun ’18 Jun ’17 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Toyota 2,881 3,304 -12.8 22.8% 17,609 23.6% Nissan Tiida 627 602 4.2 5.0% 3,152 4.2% Nissan 2,486 2,590 -4.0 19.7% 14,067 18.9% Mazda Axela 621 558 11.3 4.9% 3,575 4.8% Mazda 2,018 1,983 1.8 16.0% 12,125 16.3% Suzuki Swift 605 554 9.2 4.8% 3,388 4.5% Honda 1,322 1,304 1.4 10.4% 7,525 10.1% Honda Fit 550 439 25.3 4.3% 2,867 3.8% Suzuki 714 653 9.3 5.6% 4,010 5.4% Mazda Demio 474 440 7.7 3.7% 2,891 3.9% Subaru 685 669 2.4 5.4% 4,287 5.7% Subaru Legacy 356 346 2.9 2.8% 2,104 2.8% Bmw 590 537 9.9 4.7% 3,186 4.3% Toyota Prius 336 281 19.6 2.7% 1,719 2.3% Mitsubishi 421 507 -17.0 3.3% 2,335 3.1% Toyota Wish 322 348 -7.5 2.5% 1,693 2.3% Volkswagen 363 437 -16.9 2.9% 2,304 3.1% Nissan Leaf 297 162 83.3 2.3% 1,386 1.9% Audi 267 252 6.0 2.1% 1,448 1.9% Toyota Atenza 237 315 -24.8 1.9% 1,583 2.1% Mercedes-Benz 216 290 -25.5 1.7% 1,382 1.9% Mazda Premacy 231 188 22.9 1.8% 1,303 1.7% Lexus 105 89 18.0 0.8% 537 0.7% Mitsubishi Outlander 230 293 -21.5 1.8% 1,309 1.8% Ford 81 120 -32.5 0.6% 612 0.8% Volkswagen Golf 228 265 -14.0 1.8% 1,456 2.0% Volvo 76 69 10.1 0.6% 385 0.5% Nissan Note 223 181 23.2 1.8% 1,110 1.5% Jaguar 44 37 18.9 0.3% 287 0.4% Toyota Vitz 216 240 -10.0 1.7% 1,576 2.1% Land Rover 41 47 -12.8 0.3% 243 0.3% Toyota Blade 190 122 55.7 1.5% 999 1.3% Chevrolet 34 46 -26.1 0.3% 290 0.4% Toyota Corolla 183 194 -5.7 1.4% 1,034 1.4% Holden 34 68 -50.0 0.3% 228 0.3% Nissan Skyline 181 132 37.1 1.4% 895 1.2% Dodge 33 25 32.0 0.3% 193 0.3% Subaru Impreza 180 158 13.9 1.4% 1,060 1.4% Porsche 28 40 -30.0 0.2% 134 0.2% Nissan Dualis 179 223 -19.7 1.4% 1,052 1.4% Mini 27 39 -30.8 0.2% 191 0.3% Toyota Markx 167 253 -34.0 1.3% 1,311 1.8% Hyundai 25 28 -10.7 0.2% 168 0.2% Honda Stream 152 144 5.6 1.2% 867 1.2% Chrysler 22 18 22.2 0.2% 108 0.1% Toyota Auris 146 148 -1.4 1.2% 968 1.3% Jeep 22 24 -8.3 0.2% 156 0.2% Mazda Mpv 139 201 -30.8 1.1% 1,058 1.4% Renault 17 32 -46.9 0.1% 63 0.1% Mazda Verisa 122 93 31.2 1.0% 661 0.9% Peugeot 15 14 7.1 0.1% 110 0.1% Nissan Bluebird 121 166 -27.1 1.0% 681 0.9% Daihatsu 11 11 0.0 0.1% 56 0.1% Bmw 320i 116 103 12.6 0.9% 632 0.8% Kia 8 7 14.3 0.1% 58 0.1% Nissan X-Trail 114 129 -11.6 0.9% 699 0.9% Skoda 5 0 500.0 0.0% 15 0.0% Honda Odyssey 111 193 -42.5 0.9% 783 1.0% Plymouth 4 4 0.0 0.0% 21 0.0% Toyota Ractis 110 109 0.9 0.9% 615 0.8% Pontiac 4 7 -42.9 0.0% 28 0.0% Nissan Murano 109 144 -24.3 0.9% 860 1.2% Alfa Romeo 3 8 -62.5 0.0% 22 0.0% Honda Crv 100 105 -4.8 0.8% 694 0.9% Bentley 3 5 -40.0 0.0% 24 0.0% Toyota Aqua 95 27 251.9 0.8% 409 0.5% Citroen 3 6 -50.0 0.0% 33 0.0% Toyota Estima 93 204 -54.4 0.7% 802 1.1% Fiat 3 3 0.0 0.0% 20 0.0% Honda Accord 89 101 -11.9 0.7% 548 0.7% Others 40 66 -39.4 0.3% 312 0.4% Others 4,401 5,178 -15.0 34.8% 26,832 36.0% Total 12,651 13,339 -5.2 100.0% 74,572 100.0% Total 12,651 13,339 -5.2 100.0% 74,572 100.0%

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34 www.autofile.co.nz autoportalauctions.com Used sales take another tumble egistrations of used prices may affect vehicles sales. of the market is a good way of an increase in sales of electric imported cars fell for the But Kevin Moloney, of trying to attract local buyers. vehicles (EVs). fifth month in a row – from Moloney Motor Court in Timaru, “We have smaller cars for retired “Petrol isn’t expensive enough RFebruary to June – when compared doesn’t expect local buyers people, but a lot of families now yet, but when the price gets to the same period during 2017. to switch to smaller and more have a double-cab ute and a car.” very high then people will come June saw 12,651 used imported economic cars in the near future So far, Moloney hasn’t felt the around,” he says. “They do come in passenger vehicles sold, which despite the region having some impact of vehicles being fitted and talk to us about what EVs have was a fall of 5.2 per cent compared of the highest petrol prices in with alpha-type Takata airbags to offer. If the price of petrol hits $3 to the same month of last year. New Zealand. being recalled. That said, “you a litre, it may be a different story. All up, 2018’s registrations are “It depends on how long high have to take it case by case”. “We can meet an increase in down by 6.72 per cent compared prices last,” he told Autofile. “If Henry Schmidt, of Autolink demand for EVs. But if the New to the first half of last year – you need to tow a boat, you need Cars in Grey Lynn, Auckland, says Zealand dollar keeps dropping, 74,572 units versus 2017’s 79,952. a bigger vehicle. the biggest problem posed by prices of cars will have to go up However, an expert in the “A lot of people talk about recent supply issues has been as well.” automotive industry says buying more economical vehicles vehicles being pre-sold and Schmidt notes this is “crystal- the market for used vehicles when the price of petrol goes up, people then getting frustrated by ball gazing” because no one can continues to be strong. but it’s hard to get an accurate late deliveries. tell him if the dollar is going Todd Hunter, chief executive feel for any change. “We’ve had customers waiting to drop further, but a stable officer of Turners Automotive “Sometimes, before you make for their cars and there’s nothing currency does make it easier to Group Ltd, says the large number a decision, the price comes down we can do about that,” he adds. do business. of cars nearing scrapping age again. Often people just cut back on “We import some cars from the “The price of petrol is going is growing, which is positive for travel to save money. It can be hard UK, mostly Renaults and the new- up and our dollar keeps dropping, “underlying replacement demand” for young families. But if it gets to shape Nissan Leaf.” so it’s possible that we could be and as vehicle sales increase, “so $3 a litre and stays there for a long As for the cost of fuel, Schmidt paying $3 a litre at the pumps.” does demand for finance and time, then things will change.” says there hasn’t been a surge in He imports some EVs from the insurance products”. Moloney believes a cross- petrol prices since 2013. While UK and supply from there wasn’t He describes the used-car section of vehicles and there has been a lot of talk impacted by stink-bug delays market as “resilient and less specialising in specific parts about the rise, he hasn’t seen because cars are transported here discretionary than new” with 80 in containers. per cent of people buying vehicles Used Imported Passenger Registrations - 2015-2018 “But we don’t bring in a lot of priced at less than $20,000. cars from the UK because it takes For the 2017/18 financial year, 15,500 too long to get them here,” says Hunter says: “The percentage of 15,000 Schmidt. So far, he’s unaware of ‘owned vehicles’ increased to 50 14,500 any recall issues associated with per cent, up from 48 per cent, of 14,000 Takata airbags in Leafs. transactions with better margins. 13,500 Back to June’s statistics, 13,000 “The company has a strong Nissan’s Tiida was the top-selling 12,500 platform to support growth. model on 627 units, Mazda’s 12,000 While mergers and acquisitions Axela was second with 621 and 11,500 will be considered when there’s a 11,000 the Suzuki Swift was third on 605. strategic benefit, the majority of 10,500 Toyota was June’s top marque medium-term growth will come 10,000 2015 with 2,881 registrations – but its 2016 from within the group.” 9,500 2017 total was down by 12.8 per cent 2018 There has been some 9,000 on June 2017. Nissan was second discussion across the industry Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec on 2,486 and Mazda was third about how the recent hike in petrol with 2,018. A wide range of quality vehicles All inclusive gst invoice in $nz AvAilAble autoportalauctions.com CREW with PASSION NZ office - contact Tada: 09-571-2063 or 0800-428-2728

www.autofile.co.nz 35 www.mmnz.biz Check website for call-backs ar dealers importing used vehicle recall system” and clicking at compliance and should also be to the same month of last year. vehicles from Singapore on the link, specific models can provided to prospective purchasers.” The year-to-date total now have been advised to be accessed for call-backs as well VIA has received feedback stands at 80,157 – down by 8,932 Ccheck their status online before as all recalls announced in the that deregistered vehicles in units or 10 per cent on 89,089 in deregistering stock there. past six months. Singapore aren’t found on the the first six months of 2017. VIA (the Imported Motor Vehicle “For members importing from LTA’s database. That said, last month’s total Industry Association) has been Singapore, we advise them to If the vehicle has been was an increase of 7.4 per cent contacting the authorities overseas check prospective vehicles on this deregistered, the Kiwi importer compared to 14,566 in the same as part of its work dealing with the website prior to deregistration,” will need to ask the last registered month of last year. Takata airbag recall to see if there is says Malcolm Yorston, VIA’s owner to use the feedback facility, Japan’s market share for 2018 is any call-back information publicly technical manager. which can be found in the top 93.75 per cent, with its year-to-date available for vehicles there. “If no recalls are right-hand corner of the home page total down from 15,642 units in The website www.onemotoring. outstanding, print off the results. If of www.lta.gov.sg or call the LTA 2017 to 14,506 in 2018. com.sg – run by the Land Transport there are recalls outstanding, have hotline on 1800-2255 582 for advice. Australia took out second spot Authority (LTA) in Singapore – has these completed, recheck online As for June’s statistics, there were last month with 340 units. Its a facility to check the status of and then print the results once 16,272 used passenger vehicles total for June was down from 475 individual vehicles. cleared on the website. imported into New Zealand – up units in June 2017 for a decline of After searching for “electronic “These results will be required by 4.8 per cent when compared 28.4 per cent.

Used imported passenger vehicle arrivals

20,000 19,000 18,000 17,000 16,000 15,000 14,000 13,000 12,000 11,000 2 017 2018 10,000 2015 9,000 2016 2014 8,000 7,000 6,000

4,000 2013 JAN FEB MAR APR MAY JUN JUL Aug Sept Oct Nov Dec

Used Imported Passenger Vehicles By Country Of Export

2017 2016 Country of Export 2018 JAN ’18 Feb ’18 Mar ’18 Apr ’18 May ’18 Jun ’18 Jun Mrkt Share % 2018 Total TOTAL % Share 2016 TOTAL MRkt Share Australia 435 359 383 340 392 340 2.1% 2,249 5,540 3.2% 5,151 3.4% Great Britain 123 66 95 87 80 70 0.4% 521 2,173 1.3% 1,537 1.0% Japan 9,681 8,852 10,154 16,801 14,755 15,642 96.1% 75,885 160,822 93.8% 143,080 93.7% Singapore 132 111 101 126 129 99 0.6% 698 1,202 0.7% 1,231 0.8% Usa 80 101 102 102 98 89 0.5% 572 1,419 0.8% 1,275 0.8% Other countries 28 36 89 17 30 32 0.2% 232 387 0.2% 438 0.3% Total 10,479 9,525 10,924 17,473 15,484 16,272 100.0% 80,157 171,543 100.0% 152,712 100.0% Door-to-Door vehicle shipping experts To and from Japan, USa, UK, aUSTralia, Singapore, and The pacific Ph +64 9 303 0075 www.mmnz.biz ContaCt us today!

36 www.autofile.co.nz ‘Crazy’ situation with airbag parts car dealer in Northland is won’t touch a trade-in until we’ve as soon as possible. However, a 41.3 per cent jump up to 178 from working hard to deal with checked it out to ensure it’s not part huge percentage of the public don’t 126 last year, while Rotorua was issues arising from the of the recall.” have any idea about the recall.” third – up by 39.3 per cent with mandatoryA call-back of vehicles Stevenson says Honda and Despite dealers being cautious 124 trade-ins compared to 89 in with unremedied alpha-type Toyota have been “brilliant” because when accepting trade-ins due to June 2017. Takata airbags. they will fix the airbags as soon as the mandatory airbag recall, June’s There were 17,247 second-hand Andre Stevenson, of the Optimum possible, but “Subaru has told us it public-to-dealer sales of 13,425 passenger vehicles sold by traders Motor Group in Whangarei, has a doesn’t have the parts”. were only down by 1.7 per cent last month – down by 2.3 per cent good amount of stock on the yard He adds “The airbag situation is compared to the same month of on June 2017’s 17,649 and down with 20 units soon to arrive. crazy. There’s a website where you last year. by 8.78 per cent, or 1,661 units, on “We’re being selective about can put in the chassis number to Dealers in Palmerston North May’s 18,908. what we bring in – cars with check, but it may tell you the vehicle clocked up an 85.7 per cent jump Wanganui saw a 33.3 per cent affected airbags must be repaired doesn’t exist. in trade-ins last month with 1,320 increase with 260 dealer-to-public in Japan before coming into the “The Hondas and Toyotas we units compared to 711 in the same sales compared to 195 in June 2017. country,” he told Autofile. had that needed repairs were month of last year, even though the Rotorua was second with a 29.8 “We will not trade in vehicles quickly fixed. We have tackled it area experienced a 2.3 per cent fall per cent jump to 392 sales in June. from Nissan or Subaru if their head-on and got a small number of in dealer-to-public sales. Thames came third with a 21 per airbags haven’t been fixed, and cars that need airbag repairs done Thames came in second with a cent increase and 282 units.

Secondhand car sales - June 2018

Dealer To Public Public To Public Public To Dealer Jun ’18 Jun ’17 +/- % MarKET SHARE Jun ’18 Jun ’17 +/- % Jun ’18 Jun ’17 +/- % Whangarei 585 611 -4.3 3.4 1,930 1,928 0.1 254 268 -5.2 Auckland 5,923 5,908 0.3 34.3 13,565 14,249 -4.8 4,965 5,046 -1.6 Hamilton 1,279 1,477 -13.4 7.4 3,150 3,437 -8.4 1,002 1,336 -25.0 Thames 282 233 21.0 1.6 621 583 6.5 178 126 41.3 Tauranga 839 948 -11.5 4.9 2,123 2,326 -8.7 632 623 1.4 Rotorua 392 302 29.8 2.3 1,009 837 20.5 124 89 39.3 Gisborne 138 156 -11.5 0.8 411 369 11.4 70 56 25.0 Napier 607 668 -9.1 3.5 1,449 1,489 -2.7 436 445 -2.0 New Plymouth 363 405 -10.4 2.1 1,010 1,053 -4.1 183 251 -27.1 Wanganui 260 195 33.3 1.5 636 534 19.1 141 166 -15.1 Palmerston North 794 813 -2.3 4.6 1,592 1,706 -6.7 1,320 711 85.7 Masterton 206 185 11.4 1.2 474 380 24.7 112 103 8.7 Wellington 1,544 1,499 3.0 9.0 3,146 3,191 -1.4 1,082 1,112 -2.7 Nelson 277 327 -15.3 1.6 1,005 1,010 -0.5 228 287 -20.6 Blenheim 210 178 18.0 1.2 463 461 0.4 109 141 -22.7 Greymouth 53 75 -29.3 0.3 157 212 -25.9 35 51 -31.4 Westport 7 24 -70.8 0.0 28 82 -65.9 0 0 0.0 Christchurch 2,063 2,216 -6.9 12.0 5,088 4,972 2.3 1,663 1,985 -16.2 Timaru 221 218 1.4 1.3 499 520 -4.0 147 136 8.1 Oamaru 38 69 -44.9 0.2 133 206 -35.4 1 18 -94.4 Dunedin 713 713 0.0 4.1 2,006 1,926 4.2 473 437 8.2 Invercargill 453 429 5.6 2.6 1,130 1,076 5.0 270 276 -2.2 NZ total 17,247 17,649 -2.3 100.00 41,625 42,547 -2.2 13,425 13,663 -1.7

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www.autofile.co.nz 37 New Passenger Vehicle Sales by Make - June 2018 New Passenger Vehicle Sales by Model - June 2018

Jun ’18 2018 YEAR 2018 Jun ’18 2018 YEAR 2018 Make Jun ’18 Jun ’17 +/- % Make Model Jun ’18 Jun ’17 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Toyota 1,558 2,011 -22.5 16.0% 8,748 16.5% Toyota Rav4 678 412 64.6 7.0% 2,069 3.9%

Mazda 862 940 -8.3 8.9% 5,157 9.7% Toyota Corolla 360 508 -29.1 3.7% 2,328 4.4%

Hyundai 823 829 -0.7 8.5% 3,645 6.9% Mazda Cx-5 328 309 6.1 3.4% 1,904 3.6%

Mitsubishi 727 667 9.0 7.5% 3,650 6.9% Kia Sportage 293 297 -1.3 3.0% 1,632 3.1%

Holden 695 686 1.3 7.1% 3,947 7.4% Holden Captiva 282 182 54.9 2.9% 1,153 2.2%

Kia 639 626 2.1 6.6% 3,659 6.9% Mitsubishi Asx 265 177 49.7 2.7% 892 1.7%

Suzuki 563 677 -16.8 5.8% 3,418 6.4% Hyundai Tucson 255 225 13.3 2.6% 915 1.7%

Honda 521 440 18.4 5.4% 2,809 5.3% Suzuki Swift 243 296 -17.9 2.5% 1,566 2.9%

Ford 443 459 -3.5 4.6% 2,987 5.6% Honda Jazz 241 111 117.1 2.5% 1,013 1.9%

Volkswagen 413 430 -4.0 4.2% 1,990 3.7% Mitsubishi Outlander 222 314 -29.3 2.3% 1,177 2.2%

Nissan 394 361 9.1 4.1% 2,079 3.9% Hyundai Kona 194 0 19400.0 2.0% 969 1.8%

Subaru 323 387 -16.5 3.3% 1,828 3.4% Nissan Qashqai 190 116 63.8 2.0% 1,018 1.9%

Audi 213 190 12.1 2.2% 1,069 2.0% Volkswagen Tiguan 188 192 -2.1 1.9% 898 1.7%

Mercedes-Benz 207 280 -26.1 2.1% 1,131 2.1% Hyundai Santa Fe 162 228 -28.9 1.7% 803 1.5%

Bmw 170 163 4.3 1.7% 1,020 1.9% Ford Escape 149 141 5.7 1.5% 718 1.4%

Skoda 170 154 10.4 1.7% 824 1.6% Nissan X-Trail 148 153 -3.3 1.5% 756 1.4%

Jeep 169 127 33.1 1.7% 777 1.5% Subaru Outback 143 177 -19.2 1.5% 745 1.4%

Land Rover 124 123 0.8 1.3% 551 1.0% Mitsubishi Eclipse Cross 138 0 13800.0 1.4% 837 1.6%

Peugeot 71 60 18.3 0.7% 513 1.0% Honda Crv 137 11 1145.5 1.4% 849 1.6%

Ssangyong 69 83 -16.9 0.7% 368 0.7% Mazda Mazda3 136 120 13.3 1.4% 1,012 1.9%

Lexus 66 60 10.0 0.7% 395 0.7% Toyota Highlander 121 451 -73.2 1.2% 1,387 2.6%

Mini 56 73 -23.3 0.6% 380 0.7% Mazda Mazda2 114 109 4.6 1.2% 659 1.2%

Volvo 53 50 6.0 0.5% 311 0.6% Suzuki Vitara 113 112 0.9 1.2% 608 1.1%

Haval 49 0 4900.0 0.5% 251 0.5% Volkswagen Golf 100 104 -3.8 1.0% 545 1.0%

Jaguar 48 26 84.6 0.5% 191 0.4% Mazda Cx-3 99 174 -43.1 1.0% 704 1.3%

Mahindra 46 2 2200.0 0.5% 92 0.2% Holden Commodore 96 158 -39.2 1.0% 937 1.8%

Isuzu 39 41 -4.9 0.4% 160 0.3% Volkswagen Polo 96 45 113.3 1.0% 317 0.6%

Porsche 33 29 13.8 0.3% 209 0.4% Subaru Xv 95 21 352.4 1.0% 583 1.1%

Renault 32 29 10.3 0.3% 136 0.3% Toyota C-Hr 91 63 44.4 0.9% 475 0.9%

Tesla 32 32 0.0 0.3% 147 0.3% Holden Equinox 90 0 9000.0 0.9% 394 0.7%

Alfa Romeo 22 21 4.8 0.2% 59 0.1% Toyota Yaris 89 217 -59.0 0.9% 786 1.5%

Seat 16 0 1600.0 0.2% 68 0.1% Mazda Cx-9 85 148 -42.6 0.9% 580 1.1%

Citroen 15 28 -46.4 0.2% 125 0.2% Ford Focus 84 118 -28.8 0.9% 841 1.6%

Ldv 10 1 900.0 0.1% 35 0.1% Holden Trax 83 72 15.3 0.9% 416 0.8%

Maserati 10 10 0.0 0.1% 69 0.1% Kia Rio 80 130 -38.5 0.8% 532 1.0%

Others 44 86 -48.8 0.5% 313 0.6% Others 3,537 4,290 -17.6 36.4% 20,093 37.8%

Total 9,725 10,181 -4.5 100.0% 53,111 100.0% Total 9,725 10,181 -4.5 100.0% 53,111 100.0%

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships June 2018 ( vs May 2018) S S Web - Dealer 1.2% Web - Dealer 17.3% S Web - Dealer 8.2% T E E D S V

Brand Direct L Web - Classified A 30.8% I 7.8% 27.4% E A R E

L Web - Classified 5.7% T D Brand 4.9% S Brand 32.9% Smart Digital Tools

38 www.autofile.co.nz Sales decreases across board

he number of new marginally up by 0.5 per cent, or by There was plenty of activity on benefits of owning an EV with zero passenger vehicles sold in 428 units, compared to the first six the dealership front last month compromise. New Zealand last month months of 2017. with events including Tesla The marque says its servicing droppedT by 4.5 per cent compared Toyota retained the position officially launching its first New model on offer at the store is to June 2017 – from 10,181 units of overall market leader with a 16 Zealand store and service centre in built on a zero-profit model to to 9,725 to bring the year-to-date per cent share of the market and Karangahape Road, Auckland. ensure owners receive a full total to 53,111. 2,458 units. It was followed by It hosts two Model Ss and a understanding of costs and Toyota’s RAV4 was the best- Ford with 11 per cent and 1,629 Model X, in addition to a signature works being undertaken on selling model with 678 units, units, and Holden with eight per Tesla “skateboard” chassis and vehicles upfront. up from 412 in the same month cent and 1,276 units. Tesla Powerwall. People can also view Tesla’s of last year, while the Corolla The medium-sized SUV It also has five super-charging home-energy product offering, came second. It achieved 360 segment was June’s top segment bays, which will take the total which includes its Powerwall and registrations, down from 508, while with a market share of 18 per cent. number of such sites in New solar panels. Mazda’s CX-5 came third on 328 It was closely followed by the pick- Zealand to six, while the company Twenty-four hour access to the units, up from 309. up and chassis cab four-by-four is expanding its network with sites centre is available to owners with Fourth spot was taken by Kia’s segment on 17 per cent. Compact in Queenstown and Omarama. customers able to use a lounge Sportage with 293 sales, down by SUVs accounted for 13 per cent. The marque says this furthers with snacks, refreshments and four units compared to June 2017, “We have received many the investment of electric-vehicle television. while the Holden Captiva came fifth inquiries on whether higher fuel (EV) infrastructure in New Zealand Model 3s can be ordered with a with a 54.9 per cent jump to 282. prices have resulted in people with owners already benefitting right-hand-drive version anticipated So far this year, the Corolla leads purchasing smaller vehicles or from destination chargers in to be available next year. the way with 2,328 registrations for more electric vehicles,” says David more than 75 locations nationally, Meanwhile, June also saw the a market share of 4.4 per cent. The Crawford, chief executive officer of such as shopping centres, secure official opening of Infiniti’s multi- RAV4’s total is 2,069 for 3.9 per cent the Motor Industry Association. parking locations, hotels and level showroom in Auckland. of the market, while 1,904 CX-5s “Based on results to the end of restaurants. It’s part of a three-level new have been sold for 3.6 per cent. June, there appears to be a slight Tesla’s retail model, which build in Greenlane and adjoins June’s top-selling marque was shift to smaller vehicles with the is direct to customer, allows for the recently developed two-level Toyota on 1,558, which was a 22.5 SUV medium and SUV compact buyers to customise the design dealership that houses the city’s per cent decrease on June 2017’s segments coming in first and third.” of vehicles and be educated on the Renault and shared servicing total of 2,011. facilities. Mazda took out second spot New Passenger Registrations - 2015-2018 Special guest Minoru Kikuchi, with 862 sales. This was an 8.3 per Consul-General of Japan, cut cent drop from 940 in the same the ribbon at the opening of the 11,000 month of last year. Hyundai was facility, which completes a four- third on 823, down by 0.7 per cent year development on the Great from 829. 10,000 South Road site. When looking at the overall Richard Couch, sales manager market for new cars and commercial 9,000 of Infiniti Auckland, says he’s proud vehicles, the number of units to be working in the “world-class, registered was down by 5.09 premium facility – it’s perfect for 8,000 per cent – or 813 units – when showcasing and displaying our compared to June 2017, but it was range of vehicles, and to give a top- still the second strongest-ever June. 7,000 2016 class experience.” There were 15,172 units 2017 Visit www.autofile.co.nz for 2018 registered last month, which 6,000 more information and photographs means the year-to date total is Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec of the two new dealerships.

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships June 2018 ( vs May 2018) S S Web - Dealer 1.2% Web - Dealer 17.3% S Web - Dealer 8.2% T E E D S V

Brand Direct L Web - Classified A 30.8% I 7.8% 27.4% E A R E

L Web - Classified 5.7% T D Brand 4.9% S Brand 32.9% Smart Digital Tools

www.autofile.co.nz 39 ‘Significant’ sales at Fieldays marque doubled its leading up to the event. New Commercial Sales - 2016-2018 first-day sales record at 6,000 “By default, Fieldays has 2016 Mystery Creek compared become a national motor show,” 5,500 2017 Ato last year – although it’s keeping 2018 he adds. “It’s an opportunity for the exact figures under wraps. 5,000 us to put the brand in front of Reece Congdon, head of 120,000 eyes. 4,500 marketing and corporate affairs at “The Triton is our biggest seller Mitsubishi Motors NZ, says – in line 4,000 followed by the ASX and Outlander, with other brands – it doesn’t release while we were pleased to add the 3,500 specific figures from the event. Eclipse Cross, which we’ve had a “Having said that, it was a 3,000 fantastic response to.” significant number of units sold from 2,500 He emphasises close to one-in- one day’s trading,” he told Autofile. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec every-four new vehicles sold in this Its Mystery Creek line-up country is a ute. included three Triton utes, the marque’s main attractions and our results reflect the momentum “The dominant segments are the Black Edition GLS 4WD, with a limited supply of 20 units. we continue to foster with year-on- utes and SUVs, so our range fits Huntaway II and R Concept, as Day one closed with only a few year growth,” says Congdon. with New Zealand’s appetite. Utes well as the Outlander, Pajero units left up for grabs. Chief executive officer, Warren do everything from a recreational Sport and Eclipse Cross. “Fieldays provides a great Brown, says an enormous amount point of view, and are equipped The Huntaway II was one of opportunity to showcase our range of work is done by his team and drive like a family car.”

New Commercial Sales by Make - June 2018 New Commercial Sales by Model - June 2018

Jun ’18 2018 YEAR 2018 Jun ’18 2018 YEAR 2018 Make Jun ’18 Jun ’17 +/- % Make Model Jun ’18 Jun ’17 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Ford 1,186 1,230 -3.6 21.8% 5,764 21.3% Ford Ranger 1,049 1,178 -11.0 19.3% 5,171 19.1% Toyota 900 1,299 -30.7 16.5% 5,238 19.4% Toyota Hilux 646 964 -33.0 11.9% 3,938 14.6% Holden 581 666 -12.8 10.7% 2,483 9.2% Holden Colorado 567 650 -12.8 10.4% 2,448 9.1% Mitsubishi 507 466 8.8 9.3% 2,270 8.4% Mitsubishi Triton 507 466 8.8 9.3% 2,270 8.4% Isuzu 415 460 -9.8 7.6% 1,899 7.0% Nissan Navara 365 289 26.3 6.7% 2,082 7.7% Nissan 365 291 25.4 6.7% 2,082 7.7% Isuzu D-Max 286 335 -14.6 5.3% 1,299 4.8% Ldv 255 126 102.4 4.7% 1,004 3.7% Toyota Hiace 227 304 -25.3 4.2% 1,132 4.2% Volkswagen 244 232 5.2 4.5% 1,006 3.7% Mazda Bt-50 202 202 0.0 3.7% 1,032 3.8% Mazda 202 202 0.0 3.7% 1,032 3.8% Ford Transit 137 52 163.5 2.5% 593 2.2% Fuso 122 86 41.9 2.2% 447 1.7% Ldv T60 135 1 13400.0 2.5% 490 1.8% Mercedes-Benz 97 85 14.1 1.8% 470 1.7% Volkswagen Amarok 122 190 -35.8 2.2% 522 1.9% Hino 70 65 7.7 1.3% 348 1.3% Volkswagen T6 95 27 251.9 1.7% 240 0.9% Fiat 61 63 -3.2 1.1% 430 1.6% Ldv V80 67 72 -6.9 1.2% 289 1.1% Foton 57 119 -52.1 1.0% 324 1.2% Fiat Ducato 60 62 -3.2 1.1% 429 1.6% Hyundai 56 84 -33.3 1.0% 388 1.4% Ldv G10 53 53 0.0 1.0% 224 0.8% Scania 37 22 68.2 0.7% 125 0.5% Isuzu F Series 52 54 -3.7 1.0% 234 0.9% Factory Built 35 6 483.3 0.6% 110 0.4% Hyundai iload 51 78 -34.6 0.9% 373 1.4% Bci 29 0 2900.0 0.5% 30 0.1% Mercedes-Benz X-Class 50 0 5000.0 0.9% 148 0.5% Daf 24 32 -25.0 0.4% 152 0.6% Isuzu N Series 48 49 -2.0 0.9% 212 0.8% Ssangyong 23 45 -48.9 0.4% 293 1.1% Foton Tunland 48 118 -59.3 0.9% 281 1.0% Others 181 225 -19.6 3.3% 1,150 4.3% Others 680 660 3.0 12.5% 3,638 13.5% Total 5,447 5,804 -6.2 100.0% 27,045 100.0% Total 5,447 5,804 -6.2 100.0% 27,045 100.0%

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40 www.autofile.co.nz Trade boost from Mystery Creek t’s not only the franchises that doesn’t think they will take off yet Used Commercial Sales - 2016-2018 benefit from Fieldays each year 1,300 “because their ranges aren’t high – so do used-vehicle dealers as enough, so it will take a while for Imore stock heads their way. 1,200 them to impact our market”. Gareth Karrasch, director of 1,100 June’s statistics show 999 used Auto Biz, which operates three light commercials were registered yards in South Auckland, says a lot 1,000 – down by 11.5 per cent on 1,129 of trade-ins come through thanks 900 in June 2017. This year’s total now to the annual event at Mystery stands at 5,880 – down by 482 800 Creek, which keeps business going 2016 units when compared to the first 2017 over the winter. 700 half of 2017. 2018 “There’s always a big flow-on Toyota was once again top 600 effect from Fieldays,” he told Autofile. marque with 453 registrations, Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec “We go down there every year and although this total was down by talk to people about their trades. – Hiaces and Hiluxes – coming in. He adds: “But if someone needs a 15.5 per cent on the same month of “Sometimes people will take “They always sell well although we van or ute for work, they will still buy last year. Nissan was second on 201 a month or two after the event to don’t make a lot of money off them.” what they need and pass the running units and Mazda was third on 65. buy a new ute or van and then we’ll As for the cost of fuel increasing costs onto their customers. Tradies The Toyota Hiace was the best- get the trade-in.” recently, he believes people will will charge more for travel costs.” selling model, followed by Nissan’s Karrasch gets plenty of Toyotas think about their personal spending. As for electric vans, Karrasch Caravan and Mazda’s Bongo.

Used Commercial Sales by Make - June 2018 Used Commercial Sales by Model - June 2018

Jun ’18 2018 YEAR 2018 Jun ’18 2018 YEAR 2018 Make Jun ’18 Jun ’17 +/- % Make Model Jun ’18 Jun ’17 +/- % Mkt Share TO DATE Mkt share Mkt Share TO DATE Mkt share Toyota 453 536 -15.5 45.3% 2,583 43.9% Toyota Hiace 355 423 -16.1 35.5% 1,973 33.6% Nissan 201 236 -14.8 20.1% 1,240 21.1% Nissan Caravan 60 82 -26.8 6.0% 384 6.5% Mazda 65 70 -7.1 6.5% 359 6.1% Mazda Bongo 53 51 3.9 5.3% 294 5.0% Isuzu 53 67 -20.9 5.3% 338 5.7% Toyota Regius 40 32 25.0 4.0% 190 3.2% Ford 39 52 -25.0 3.9% 250 4.3% Nissan Nv200 38 49 -22.4 3.8% 254 4.3% Hino 33 20 65.0 3.3% 214 3.6% Isuzu Elf 29 33 -12.1 2.9% 193 3.3% Mitsubishi 33 40 -17.5 3.3% 212 3.6% Nissan Vanette 29 28 3.6 2.9% 150 2.6% Chevrolet 20 20 0.0 2.0% 110 1.9% Toyota Dyna 27 29 -6.9 2.7% 197 3.4% Fiat 20 8 150.0 2.0% 86 1.5% Nissan Nv350 27 11 145.5 2.7% 181 3.1% Holden 13 25 -48.0 1.3% 111 1.9% Nissan Atlas 23 17 35.3 2.3% 126 2.1% Daihatsu 8 2 300.0 0.8% 31 0.5% Hino Dutro 19 7 171.4 1.9% 95 1.6% Mercedes-Benz 7 7 0.0 0.7% 36 0.6% Fiat Ducato 18 8 125.0 1.8% 80 1.4% Suzuki 7 3 133.3 0.7% 25 0.4% Isuzu Forward 18 18 0.0 1.8% 84 1.4% Volkswagen 6 6 0.0 0.6% 32 0.5% Toyota Toyoace 17 21 -19.0 1.7% 92 1.6% Daf 5 2 150.0 0.5% 15 0.3% Mitsubishi Canter 14 22 -36.4 1.4% 96 1.6% Dodge 4 5 -20.0 0.4% 35 0.6% Ford Ranger 14 18 -22.2 1.4% 92 1.6% Kenworth 4 3 33.3 0.4% 12 0.2% Hino Ranger 11 9 22.2 1.1% 92 1.6% Gmc 3 2 50.0 0.3% 25 0.4% Ford Transit 10 16 -37.5 1.0% 58 1.0% Great Wall 3 2 50.0 0.3% 8 0.1% Mazda Bt-50 9 6 50.0 0.9% 27 0.5% Iveco 3 0 300.0 0.3% 21 0.4% Toyota Delica 7 5 40.0 0.7% 34 0.6% Others 19 23 -17.4 1.9% 137 2.3% Others 181 244 -25.8 18.1% 1,188 20.2% Total 999 1,129 -11.5 100.0% 5,880 100.0% Total 999 1,129 -11.5 100.0% 5,880 100.0%

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www.autofile.co.nz 41 New car stock hits record high he amount of new stock than June 2017’s 66,972 units, car for a great price,” says Wales. up by 80.7 per cent, March by 65.9 sitting at dealerships is but only 0.7 per cent higher than “They are such refined vehicles. It’s per cent, April by 31.2 per cent and the highest on record May’s 76,484. not like driving a truck. May by 101.1 per cent. They rose despiteT a significant drop in the However, June’s daily average “We concentrate on private in June by 47.4 per cent with 140 amount of new cars arriving in sales remains high, sitting at 298 buyers with Great Wall, but Haval sales compared to 95 in June 2017. the country during June. – two units higher than the same has the most sales with SUVs “Auckland and Tauranga are There were 10,263 new month of last year and only one across the whole range. Buyers too expensive for many retirees so passenger vehicles imported last unit lower than May. want high-spec SUVs. they’ve move to Rotorua, Tokoroa month for a 16 per cent decrease Year to date, 58,932 new cars “Mid-sized SUVs and utes are our or Putaruru or they live close by,” on May’s 12,273 units, but only have been imported into New best-sellers. Sedans have dropped says Watkins. down by two per cent on the same Zealand, while 53,111 cars have off while the Lancer is going well.” “Retirees are trading in their month of last year. been registered leaving a variance Cherie Watkins, of Grant older cars for new smaller cars that Registrations of new cars during of 5,821. Johnstone Motors in Rotorua, suit their needs better. We have June totalled 9,725 units, which Matthew Wales, general says the city has become a central done well in that market. was an increase of 4.9 per cent on manager of Andrew Simms, shopping hub for the region’s many “We get a lot of repeat business May’s 9,275, but down by 4.5 per says the company’s new Mitsubishi retirees, who either live there or and are often selling to our fourth cent on June 2017. dealership in Botany, which opened within a short commute. generation of customers. It’s our When taking into account new at the start of April, has made a During the past six months, business to look after them and 95 car imports during June minus strong start. The company sells new car sales have experienced per cent of our customers come registrations, there were 538 units eight brands including Kia, Haval big gains compared to the same here to get their cars serviced. unsold, which boosted the amount and Great Wall. He says utes have period during 2017. “A lot of people live here and of stock on-hand to 77,022 – the essentially become passenger cars In January 2018, registrations work in Tauranga, so late-model biggest level on record. as far as buyers are concerned. were up by 87.3 per cent on the Suzukis are popular because they That total is 15 per cent higher “Any ute is as good as a decent same month of 2017, February was are very fuel efficient.”

Dealer stock of new cars in New Zealand Days stock in NZ - new Cars

CAR Sales DAILY SALES Days Variance Stock - 12-MONTH stock 260 Imported Registered AVERAGE at hand June 2017 — June 2018

Jun ‘17 10,483 10,181 302 66,972 296 227 240 Jul ‘17 12,591 7,605 4,986 71,958 295 244 Aug ‘17 10,599 8,606 1,993 73,951 295 251 220

Sep ‘17 7,620 9,855 -2,235 71,716 295 243 June 2016 — June 2017 Oct ‘17 10,473 11,109 -636 71,080 296 240 200 Nov ‘17 9,825 10,289 -464 70,616 297 237 Dec ‘17 8,736 8,151 585 71,201 298 239 180 Jan ‘18 8,086 10,798 -2,712 68,489 299 229 160 Feb ‘18 8,043 7,415 628 69,117 298 232 Mar ‘18 9,999 9,050 949 70,066 297 236 140 Apr ‘18 10,268 6,848 3,420 73,486 297 248 of stock Days

May ‘18 12,273 9,275 2,998 76,484 299 256 120 June ‘18 10,263 9,725 538 77,022 298 259

Year to date 58,932 53,111 5,821 100 Change on last month -16% 4.9% 0.7% 0 v g

Change on June 2017 -2% -4.5% 15.0% ay o ct S ep J ul F eb N o APR D e c J an J un A u Jun M M ar Less IMPORTED Less SOLD More STOCK

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42 www.autofile.co.nz Call to ‘stand by products’ n importer of used “First we had the stink-bug are deaths in the local market.” facilities since records began. vehicles from Japan isn’t issue, then the recall”, although As for the recent petrol price There were 16,272 used cars purchasing stock in Japan both issues have failed to hit the hike, he says most modern vehicles imported last month – up by 4.8 Aunless their alpha-type Takata company’s bottom line. are reasonably fuel-efficient, per cent on the same month of airbags have been remedied. He notes the situation with especially ex-lease cars. “We will last year and up by 5.1 per cent on Greg Hedgepeth, chief airbag call-backs will continue for adjust buying to meet any change May’s 15,484 units. executive officer of Turners Group as long as it takes for distributors to in demand.” Average daily sales have NZ Ltd, says the company has repair affected systems. Meanwhile, Todd Hunter – slipped to 439, which is still eight alerted its buyers to avoid cars that The ability to get parts, and Hedgepeth’s counterpart at Turners units higher than June 2017, but may be affected by the mandatory willingness to deal with all cars no Automotive Group Ltd – reports significantly lower than January’s recall issued by the government. matter what channel they have the automotive sector expanded high of 456. “We feel like we’re reasonably come into New Zealand through, will over the 2017/18 financial year Registrations of used passenger prepared, but the situation isn’t hopefully see distributors standing with sales of second-hand vehicles vehicles took a tumble last month. ideal,” he says. “We’ve had to put by their products, “but we have no in line with previous years as trade- There were 12,651 units sold – additional measures in place to be idea how long this will take”. in, damaged and end-of-life stock down by 5.2 per cent on the same sure we don’t end up with cars we Hedgepeth says consumers are jumped by 11 per cent. month of last year and 5.7 per cent cannot sell. We will look at trade- always complacent about getting Hunter adds ex-overseas lower than May’s 13,420 units. ins on a case-by-case basis on our recall repairs completed with registrations are starting to return That left a variance of 3,621 ability to get the vehicle fixed.” uptake very low. to normal levels as vehicles hit the stock units, which pushed the Hedgepeth told Autofile He suggests vehicles with market after Customs delays. amount of unsold imported distributors have taken different outstanding call-back notices As for last month’s statistics, used stock up by 6.2 per cent on approaches between imported could be denied warrants June saw the highest amount of June 2017 and by 9.9 per cent new cars and those imported by of fitness. “People don’t pay used imported stock sitting unsold on May to 40,187 units – or three used dealers. attention to recalls unless there on dealers’ yards or in storage months’ supply.

Days stock in NZ - USEd Cars Dealer stock of used cars in New Zealand

CAR Sales DAILY SALES Days 180 Variance Stock - 12-MONTH stock Imported Registered AVERAGE at hand

160 Jun ‘17 15,530 13,339 2,191 37,850 431 88 Jul ‘17 14,055 14,430 -375 37,475 434 86 140 Aug ‘17 12,416 14,483 -2,067 35,408 439 81 Sep ‘17 13,378 13,645 -267 35,141 442 80 120 Oct ‘17 14,866 14,118 748 35,889 445 81 Nov ‘17 14,642 14,924 -282 35,607 451 79 100 Dec ‘17 13,097 14,102 -1,005 34,602 454 76 June 2017 — June 2018 Jan ‘18 10,479 13,719 -3,240 31,362 456 69 80 Feb ‘18 9,525 12,048 -2,523 28,839 455 63 Mar ‘18 10,924 11,841 -917 27,922 448 62 60 Days of stock Days June 2016 — June 2017 Apr ‘18 17,473 10,893 6,580 34,502 444 78

40 May ‘18 15,484 13,420 2,064 36,566 441 83 June ‘18 16,272 12,651 3,621 40,187 439 92

20 Year to date 80,157 74,572 5,585 Change on last month 5.1% -5.7% 9.9% v g

ay Change on June 2017 4.8% -5.2% 6.2% o ct S ep J ul F eb N o APR D e c J an J un A u Jun M M ar More IMPORTED Less SOLD More STOCK

Helping dealers provide the best insurance Leading provider of vehicle protection for New Zealand motorists. Find out about becoming an Autosure Approved Dealer. protection policies for over 30 years! www.autosure.co.nz | 0800 267 873

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