HIMACHAL PRADESH Postal Circle

A Profile

Postmen of H.P. Circle participating in Republic Day Parade at historical the Ridge on 26.01.2020.

Content

Chapter Page No. Chapter Page No.

Contents 16. Public Grievance Redressal...... 29

1. Introduction...... 5 17. Post Payments Bank...... 29

2. Jurisdiction...... 6 18. Swatchh Bharat Mission...... 30

3. Organization Structure...... 9 19. Post Office Passport Seva Kendra (POPSK)...... 30

4. Network...... 10 20. Status of Computerization and Information Technology

5. Growth of Network...... 10 (IT) Services in H.P. Circle...... 31

6. COVID-19...... 11 Division wise...... 38 Chamba Postal Division...... 38 7. Human Resource...... 18

8. Mail Network...... 19 Dehra Postal Division...... 40

9. Financial Services...... 21 Dharamsala Postal Division...... 42

10. Postal Life Insurance Business...... 22 Hamirpur Postal Division...... 44

11. Premium Services...... 24 Mandi Postal Division...... 46

12. Traditional Services...... 24 Rampur Bushahr Postal Division...... 48

13. Philately...... 26 Shimla Postal Division...... 50

14. Jan Suraksha Schemes of Prime Minister...... 26 Postal Division...... 54

15. Estates Management...... 27 Una Postal Division...... 56

3 Smt. Smita Kumar, CPMG (HP), Sh. Rajeev Kapoor, Circle Head IPPB (HP) and Ms. Deeksha, BPM Kaled (Dehra Gopipur Dn.) facilitated by Shri A.N. Nanda, Secretary (Posts) in presence of Sh. Ravi Shankar Prasad, Minister of Communication, GOI and Sh. Salim Haque, Member (Technology) Postal Services Board on 11.09.2019.

4 1. Introduction

Himachal Pradesh Postal Circle with its Headquarters at Shimla was carved out of the erstwhile North West (N.W.) Circle in December, 1986. The Circle encompasses the entire State of Himachal Pradesh covering an area of 55673 Sq.Kms. and population of 68.65 lacs as per 2011 census. It comprises 9 Postal Divisions, one R.M.S. Division, one Postal Stores Depot and the office of Director of Accounts (Postal). Since the inception of the Circle, w.e.f. 08.12.1986, the Postmaster General/Chief Postmaster General of the status of Joint Secretary to the Government of India remained the administrative head of the Circle. On upgradation of the post, the Circle is now headed by Chief Postmaster General of the rank of Additional Secretary to the Government of India. At Circle Headquarters, the Chief Postmaster General is assisted by one Director Postal Services, Director (Accounts) and four other officers in Circle Office.

5 2. Jurisdiction

The HP Postal Circle co-terminates with the entire territory of HP State whose statistical highlights are as follows:

Area  55673 Sq.Kms.

Population (2011 Census)  68,64,602 (Approximately 68.65 Lac)

No. of Revenue Districts  12

No.of Tehsils  106 (As per statistical Year Book of HP 2018-19)

No.of Blocks  80 (As per statistical Year Book of HP 2018-19)

No.of Gram Panchayats  3226 (As per statistical Year Book of HP 2018-19)

Density (As per Census)  123 person per square kilometre

6 Volleyball Team of H.P. Postal Circle in a group photograph with Hon’ble Governor of Himachal Pradesh Shri Bandaru Dattatreya on closing ceremony of 34th All India Postal Volleyball Tournament hosted by Himachal Pradesh Postal Circle from 23rd to 26th Spetember,2019 at Indira Gandhi Indoor Stadium, Shimla. The team of HP Postal Circle emerged as winner of the tournament. 7 Pavilion of Himachal Pradesh Postal Circle during Global Investors’ Meet organized by Government of Himachal Pradesh on 7th & 8th November 2019 at . The event was graced with the auspicious presence of Hon’ble Prime Minister Sh. Narendra Modi.

8 3. Organization Structure

Himachal Pradesh Postal Circle comprises of 9 Postal Divisions, one RMS Division, one PSD, one DAP and one Civil Division

Chief Postmaster General

01 Director Postal Accounts Director Postal Services HQ 01 Civil Wing

09 Postal 01 RMS 01 Postal Division Division Store Depot

Dehra Dharam- Chamba Hamirpur Mandi Gopipur sala

Rampur Shimla Solan Una Bushahr

9 4. Network

4.1 The Circle has a Network of 2795 Post Offices, out of which The Network of Post offices in the State serves a population 132 Post Offices are in urban area, 2663 Post Offices arein of 68.65 lacs. On an average, a Post Office in the State serves rural area. an area of 19.92 Sq. Kms and a population of 2456 persons as against the National average of 7725 persons per Post Office The area-wise distribution of the Post office is as under:- and an average area of 21.48 Sq.Kms. The details of coverage Status of Post Offices Urban Rural Total of population and area per post office in Rural and Urban Head Post Offices 15 03 18 areas are as under:- Sub Post Offices 104 349 453 Average Coverage Urban Rural Combined Branch Post Offices 13 2311 2324 per Post Office Total 132 2663 2795 Population served 5216 2319 2456 Heads Heads Heads Besides above, 8 Franchisee Outlets and 20 Panchayat Area served 2.05 20.80 19.92 Sanchar Sewa Kendras (PSSKs) are also functioning in Sq.Kms. Sq.Kms. Sq.Kms. the Circle. 4.3 Mail collection is done through 6480 letter boxes. Every village 4.2 There are 20690 total villages out of which 17882 inhabited having a population of 300 population or above has a letter villages in the Circle according to 2011 census. In this circle box installed. Mail is also collected through Delivery Staff. 3226 are Gram Panchayat villages out of which 2446 Gram 4.4 There is one Mail Motor Unit located in Shimla with a total fleet Panchyat villages have Post Offices and 20 villages are of 12 number of vehicles. The vehicles have been provided with covered under Panchayat Sanchar Sewa Kendra scheme. Global Positioning System (GPS) for monitoring the movement All the villages are provided with daily mail delivery service. of the vehicles.

5. Growth of Network

There has been adequate expansion of Postal facilities in the Circle since its inception in December, 1986. At the time of inception, there were 2427 Post Offices in the Circle which have now gone up to 2795 thereby listing a growth of 15%.

10 6. COVID-19

6.1 COVID-19 control room was made functional since 24.03.2020 in Circle Office and Divisional Offices to monitor postal activities and compile various reports regarding opening of post offices, staff attendance, mail transmission thorough various modes, booking and delivery of accountable articles, reports of Core Banking Solutions (CBS) and India Post Payments Bank (IPPB) and payment of Social Security Pensions at doorstep. 6.2 Established Circle COVID Case Response and Management Team (CCCRMT) at Circle level and Division level COVID Case Response & Management Team (DCCRMT) at Divisional level for regular monitoring of COVID-19.

6.3 Ensured Supply of masks, hand sanitizers to all Postal Employees (including GDS), particularly delivery staff and staff involved for AADHAAR enabled transactions before proceeding to their respective beats. 6.4 Timely supply of personal protections equipments such as masks, hand sanitizer and gloves etc. to Post Office staff particularly to delivery staff, counter staff and GDS. 6.5 Conducted Virtual meetings with all stakeholders to review preventive measures against spread of COVID-19 and prepare common strategy in case detection of COVID 19 positive employee. Virtual meetings were promoted at each level. 6.6 Contact less door step delivery of postal articles was ensured. 6.7 Isolation units in Postal colonies were identified.

11 Payment of Social Security Pension at doorstep was ensured during lockdown. Efforts were also appreciated by Hon’ble Governor of Himachal Pradesh. 12 Mobile Post Office: An initiative by Una Postal Division during lockdown.

13 6.8 Ensured every employee download Arogya Setu app in their mobile and take self assessment before coming to office. 6.9 Ensured thermal scanning in all big post offices and administrative offices. 6.10 Ensured frequent sanitization of offices an d mail vans. 6.11 Implemented Attendance of employees with staggered timings. 6.12 Strict adherence to the practices of social distancing norms and health & hygiene practices at Workplace. 6.13 Exemplary handling of postal business during COVID 19 pandemic and lockdown. Despite curfew and decreased mobility, H.P. Circle kept almost 99% of its establishment open. 6.14 Home delivery of social security pension to more than 4 lakh beneficiaries for almost 143 crore isa substantial achievement which shows the strength of out network and staff. 6.15 In addition delivery and booking of medicines and other essential mails, running of our own transport arrangements for transmission of mail are noteworthy achievement. 6.16 During lockdown till 20.05.2020 approx 3500 number of articles containing medicine/ medical equipments were delivered to approx 3450 beneficiaries 6.17 10536 DBT transactions amounting Rs. 77,60,061/- & 17460 AEPS transactions amounting Rs. 6,71,20,579/- 6.18 Social security pension to 4,05,712 welfare pensioners amounting Rs.1,43,72,66,532/- was disbursed at their door steps including high altitude/ snowbound / far flung areas of Chamba, Kinnaur, Lahaul & Spiti Booking and delivery of medicines and essential items during lockdown. Districts of Himachal Pradesh.

14 6.19 Plied RTNs on 04 major intra circle on daily basis to ensure same day transmission of mails. 6.20 32 Postmen deployed with District Administration Shimla for “Active Case Finding” exercise initiated by State Govt. 6.21 Approx 5000 articles weighing 2500 Kgs containing medicine for cancer patients of different parts of country were booked / processed. 6.22 30 Quintals of Ration packages were distributed to 170 needy families. 6.23 During COVID-19 crisis, Department of Posts has authorized doorsteps payment of pension to all beneficiaries irrespective of age criteria/ disability. 6.24 The efforts of Department of Posts during lockdown period have been well appreciated from all the segments of the society. 6.25 Special recognition has been given by Hon’ble Governor of Himachal Pradesh Shri Bandaru Dattatreya through his video message to Himachal Pradesh Postal Circle and appreciation certificate to Divisional Head of Una Postal Division for pension disbursement during lockdown period. 6.26 Hon’ble Minister of Communication Shri Ravi Shankar Prasad also has mentioned about the successful doorsteps cash disbursement in remote, snowbound tribal area in this Tweet.

15 Postal Corona Warriors at work at Shimla GPO.

16 SHIMLA

Delivery work force of Shimla GPO worked tremendously and rose to the occasion during lockdown.

17 7. Human Resource 8. Mail Network

Sanctioned and Working strength as on 31.12.2019:- Sr. Category of Post Sanctioned Working Shortage No. Strength Strength A group photograph of Postmen staff who 1 Group ‘A’ officers 10 7 3 participated in Republic Day 2 Group ‘B’ officers including ASP 56 43 13 Parade at historical the Ridge 3 Group ‘B’ Non Ggztt. 240 97 143 Shimla on 26.01.2020. 4 Group ‘C’ staff including DA(P) 2082 1750 332 5 MTS staff including DA(P) 409 319 90 6 BPM 2324 2112 212 7 ABPM 3353 3096 257 8 Dak Sewak 988 774 214 9 Drivers 15 4 11 10 Safai Karamchari 8 6 2 Total 9485 8208 1277

18 8. Mail Network

8.1 There is only one RMS Division in the Circle, viz. H.P. R.M.S. Division, with Headquarters at Mandi. There are 8 Sorting Offices in HP Circle. Pathankot Sorting Office and Shimla Sorting Office are working as inward Concentration Centres for H.P. Circle. 8.2 H.P. Circle has 365 Mail Motor Lines for conveyance of mails. Out of these, 1 is Mail Section on Train and 364 Mail Lines are served through HRTC buses and one Departmental Mail Motor operates between Shimla and Kalka. Besides, there are 1608 foot Mail Lines on which the mail is conveyed through two categories of mail runners i.e. ‘Departmental Mail Runners’ and ‘GDS Mail Carriers’. In the State of H.P., access to certain interior areas of Kinnaur, Lahaul & Spiti and Killar Pangi is through very lengthy tracks/routes. To cover distances for the conveyance of mail on such routes, Departmental Mail runners (of the cadre of MTS officials) have been employed. Despite of adverse weather conditions, timely delivery of mail articles are ensured. On other routes, GDS mail carriers have been employed for the conveyance of mail in the State. 8.3 The Circle is served by 3 (Three) Speed Post Hubs namely; Shimla, Pathankot and Ambala and 4 (Four) Intra Circle Hubs namely; Mandi, Solan, Kangra, Hamirpur and 2 National Parcel Hubs (Shimla & Pathankot) and 2 Satellite Parcel Hub (Mandi & Hamirpur). One NPDC established at Dharamsala during FY 2019-20 and NDC Shimla is running on pilot basis. 8.4 The mail delivery network in the State is spread over 18 Head Post Offices, 453 Sub Post Offices, and 2324 BOs.

19 20 9. Financial Services

9.1 Against the projected population of about 69 lakh, we have around 52.39 lakhs Savings accounts having balance of Rs. 9957 crores apart from the Savings Certificates. We are providing Savings Schemes in all 2795 Post Offices in HP Circle. Members of the public particularly in rural areas can benefit from Small Savings Schemes available in all the rural Post Offices in HP. The detail of accounts held by H.P. Circle follows as under: -

Sr. No. Name of Number of Door Step Banking through IPPB mobile app even in the far remotest areas (Labrang BO Scheme Accounts under Spillo SO of Distt. Kinnaur). 1. SB 2150426 2. RD 2048853 3. MIS 157885 4. Sr. Citizen 12993 5. 1 year TD 206850 6. 2 year TD 32676 7. 3 year TD 48199 8. 5 year TD 206403 9. PPF 33069 10. MGNREGA 75816 Accounts 11. Others 5876 12. Sukanya 262314 Samridhi Total 5241360

9.2 During the financial year 2019-20, revenue of Rs. 116.68 crores was achieved against total target of Rs 159 crores which was 73.38% of the total target upto 31-03-2020. 21 10. Postal Life Insurance Business

10.1 Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) Schemes are in operation in the Circle. There are 99480 live PLI policies with sum assured of 2606.54 Crore and 302932 RPLI live policies with sum assured of Rs. 2485.77 Crore live in HP Circle. In the financial year 2019-20, PLI Premium income business amounting to Rs. 125.03 Crore against the target of 151 Crore was procured which was 86.02 % of the target. Similarly, under RPLI, business of Rs. 101.45 Crore against a target of 117 Crore was procured which is 86.98 % of the total target. 10.1.1 Private educational institutions /Schools/ Colleges etc affiliated to recognised boards i.e. CBSE, ICSE, State Boards, Open schools etc are also eligible for PLI. Professionals such as Doctors, Engineers, Management Consultants, Chartered Accountants, Architects, Lawyers, Bankers, Employees of listed companies of NSE(National Stock Exchange) and Bombay Stock Exchange (BSE) are also covered under PLI now. 10.2 Rollout of McCamish in Post Offices:- To provide online Postal Life Insurance service, all Departmental Post Offices having connectivity have been migrated on McCamish platform.

22 23 11. Premium Services

11.1 The Himachal Pradesh is a hilly state and the economy is basically based on agriculture. The industries in the state are concentrated mainly in the periphery of the state in border areas of Baddi, Barotiwala, Parwanoo, , Kala Amb, Paonta Sahib, Mehatpur etc. 11.2 We are providing all the premium services of the Department i.e. Speed Post, Business Parcel, express Parcels, Bill Mail Services, Business Post, Direct Post, Media Post, e Post throughout the state. Our major customers for premium products are Government offices, Banks, PSUs, general public and aspirants applying for various posts of Himachal Pradesh Public service Commission and Subordinate Commission. 11.3 The Circle achieved the target of Rs. 18.46 Cr in last financial year against a total target of Rs. 28 crores.

12. Traditional Services

12.1 We are providing all the traditional services such as booking of registered letters, registered parcels, money orders, Registered Newspapers, Blind Literature, Book and Pattern packets etc. in HP Circle. 12.2 We have achieved a revenue of Rs. 28.35 crores against a target of Rs. 29 crores in the traditional services up to 31-03-2019.

24 25 13. Philately

13.1 There is only one Philatelic Bureau in HP located at Shimla GPO. In addition to this, 27 Philatelic Counters are also functioning at other 17 HOs and 10 prominent SOs. 13.2 HP Circle has also issued 4 Special Covers during FY 2019-20. 13.3 The detail of revenue generated for the last financial years is as under:-

Financial Year 2018-19 2019-20 Revenue Realized 41.95 Lac. 33.37 Lcc. (in Rs.) Display of collection of stamps during District Level Philately Exhibition- KANGRAPEX, 2019 organized by Dharamsala Postal Division on 02nd -03rd October, 2019.

14. Jan Suraksha Schemes of Prime Minister

14.1 The various kind of Jan Suraksha Schemes initiated by Prime Minister such as- Pradhan Mantri Jeevan Jyoti Bima Yojana, Pradhan Mantri Suraksha Bima Yojana and Atal Pension Yojana are being provided in all those Post Offices in HP Circle which have been switched over to CBS Platform.

14.2 The achievement in these schemes for the last financial year is Facilitation as under: of THORE Name of Scheme Achievement (in Numbers) Branch Post Office (under Pradhan Mantri Suraksha Bima 31329 Jassur SO) for Yojana (PMSBY) outstanding Pradhan Mantri Jeevan Jyoti 2151 performance Bima Yojana (PMJJBY) in Atal Pension Atal Pension Yojana (APY) 595 Yojna (APY) during 2019-20.

26 15.2 Maniar (Una Division) and Chowki: There are 23 (Twenty three) vacant 15. Estates Management land plots available in the Circle for construction of PO Buildings and Staff quarters. Estimate has been called for construction of the 15.1 Departmental and Rented Buildings:- building at Haripur Post Office in Dehra Division and Chowki-Maniar in Una Division during current financial year. Status of Office Number Departmental Rented Rent Free of Offices Building Building Building 15.3 Visibility Of Post Offices in Rural Areas: To improve the visibility of the Administrative 6 5 1 0 Branch Post Offices in rural areas new signage boards are being Office provided to all Branch Post Offices in the Circle. Till date 2324 number Post Office 471 77 373 21 of Branch Post Offices have been provided with new signage boards RMS Office 6 1 5 0 in HP Circle. 215 BOs were provided with the new signage boards in Total 483 83 379 21 the last financial year. Infrastructure i.e. chairs, tables, Almirahs, cash chests, weighing scales, heater/fans and wall clocks have been provided to all the 2324 Branch Post Offices. Infrastructure Equipment was provided to 27 Branch Post offices in last year only.

27 Indulge in the Mystic Aura of Shiny Peaks

Kalpa S.O. 172108

Every Mountain top is within

reach if you just This magnificent place is Kalpa in District Kinnaur having a Single handed keep climbing CBS Sub Post Office with PIN Code 172108.

28 16. Public Grievance Redressal 17. India Post Payments Bank

15.1 The public grievances are being settled promptly 17.1 Twelve IPPB branches have been opened in in the circle. As on 31-03-2020 only 556 number HP Circle. of complaints are pending for settlement in the 17.2 Total Access points where IPPB work done is 2545. CRM portal. Total Active end user as on date are 3273. 15.2 As on 31-03-2020 there was 5 pendency in the 17.3 A total of 297167 accounts have opened so far in complaints registered on Twitter Handle of the IPPB. Out of these 295029 are saving a/c and 2147 department, and in CPGRAMS. are current a/c.

29 18. Swatchh Bharat Mission Implementation of Swatchta Abhiyan in Post offices of Dehra Postal Division.

18.1 Swachh Bharat Mission is being carried out throughout the Circle since its introduction from 02.10.2014. All the departmental post offices, branch offices and administrative offices have been cleaned under Swachh Bharat Mission. 18.2 Annual Action Plan has been chalked out for the current Swachh Bharat Mission. Task force has been constituted at Circle and Divisional level to ensure cleanliness at all offices of the Circle during the current period. “Shramdan” by the employees is being carried out continuously on each week-end day for 2 hrs at Circle, Division and individual office level.

19. Post Office Passport Seva Kendra (POPSK)

19.1 The department has started opening of Post Office Passport Sewa Kendras in collaboration with Ministry of External AffaiRs. 19.2 In HP Circle Six POPSK have started functioning at Palampur, Hamirpur, Mandi, , Kangra and Una Head Post Offices. On an average fifty applications are being processed in each of POPSKs on daily basis.

30 20. Status of Computerization and Information Technology (IT) Services in H.P. Circle

20.1 Kullu HO was the first Head Post Office in the Circle, which was 20.3 IT in Savings Bank fully computerized and made operational w.e.f. 26.12.2000. 20.3.1 Initially, the Sanchay Post software was adopted for computerization The 17 more Head Post Offices were computerized subsequently of the savings bank operations. The software was based on Windows and at present all the 18 Head Post Offices in the Circle have been NT platform with MS SQL server as RDBMS and Power Builder as fully computerized. In addition to that, all the 453 Sub Post Offices front- end tool. The software was upgraded from time to time. have also been fully computerized. 20.3.2 With the introduction of the IT Modernization Project, 2012 we 20.2 IT in mail offices/Post Offices have switched over to Core Banking Solutions (CBS). Shimla GPO was the first one to be migrated to CBS platform on 08.12.2014. At 20.2.1 The Information and Communication technology has also been present 428 Post Offices have been migrated to CBS platform. adopted in mail operations in HP Circle. The Computerized Registration Centres (CRCs) are functional in all the 8 sorting 20.3.3 First Post Office ATM in Himachal Pradesh was started in June, 2015. offices in H.P. At present total number of ATMS in HP has gone up to 22. Initially the ATMs were being used only by Post Office customeRs. Since 1st 20.2.2 There are two National Speed Post Hubs and four Intra Circle January 2017 our ATMs have become interoperable and now Post Hubs which are fully computerized and the entire speed post mail coming into HP and going out of HP is fully processed in these Hubs Office customers are using other Banks ATMs and Bank customers so that the customers can enjoy the facility of track and trace of are using Post Office ATMs speed post. If the customer gives his mobile number at the time of booking of speed post he gets a message at the time of delivery. 20.4 IT in Insurance Services The similar facility is also available in eMO. Under PNOP 2 National 20.4.1 The computerisation has been introduced for Postal Life Insurance Parcel Hubs have been established at Pathankot & Shimla and (PLI) in 2005. This software was Disk Operating System (DOS). This also 2 Satellite Parcel Hubs have been established at Mandi and was a standalone system. The new proposals were fed into the Hamirpur upto 31-03-2020. system having a local server and Policy Bonds were issued using 20.2.3 Core System Integrator (CSI) has been introduced in May, 2018 in standard templates. The month wise schedules were received phased manner. All the post offices are migrated on CSI platform from the Head offices through the floppies and posted in the server except technically not feasible offices. using floppy drives.

20.2.4 292 mobile phones have been supplied to the Postmen in HP Circle 20.4.2 The Oracle based software having a central server provided by for updating the delivery information on real time basis as well as the PLI Directorate maintained by the NIC was introduced in the IPPB transactions at door steps of customers. year 2009. The Proposals, Acceptance letters, policy bonds were

31 Bharmour Sub Post Office – 176315 is situated in a small town famous for “Chaurasi” temple built in 7th century.

32 issued from the system. All the assignments, loans and claims were settled in the system. Monthly schedules of ledger posting were done online from the Head Post Office itself. 20.4.3 The latest online application named ‘McCamish’ was started from Solan Head Post Office in the month of October, 2015. The remaining Head Post Offices were rolled out in a phased manner and completed in the month of January, 2016. The application is working online and customers can also deposit premium of policies online using debit cards. The request regarding any type of Claims etc. can be made at any Post office across India and is processed thereafter.

20.5 IT in Public Grievances 20.5.1 Web based CSI CRM portal is operational in all the Post Offices having internet availability in HP Circle for speedy redressal of complaints of general public. Complaints redressal is also being done quickly through Twitter handle @CPMGHP1. Centralized Public Grievance Redress & Monitoring system (CPGRAMS) is also web based. 20.5.2 For the training of staff in new services and to make them acquaint with latest software eight Workplace Training Centers are functional in HP Circle.

20.6 IT in Postal Account Office 20.6.1 The Office of Director Postal Accounts which is functioning in Sundernagar (in District Mandi) has also been computerised and using various kind of software such as Patram for pairing of cash certificates, GASP for maintain GPF record, PAIS for Pension, PACS for reconciliation of bank cheque clearance, COMPACT for classification of accounts and NPS for New Pension Scheme. 20.6.2 HRMS (Payroll) Rollout for whole HP Circle was successfully completed. Delivery of article through Postman App.

33 34 20.7 IT in Postal Store Depot

20.7.1 In Postal store Depot the “CSI Procurement Module” is in use. This software is used for invoicing, pairing, supply of items and inventory management.

20.8 IT in Various Other Services

20.8.1 All the postal work except savings bank and insurance is managed by a single integrated software called CSI. In HP Circle, all the 471 post offices are on CSI Platform.

20.8.2 The money order service by the department has been switched over to electronic mode to e-MO, which is a web based Money transfer service. Remitter can also send a message by choosing any one from standardized messages & it will be delivered along with money at no extra cost. If the customer provides his mobile number at the time of booking, a message is delivered to him at the time of payment.

20.8.3 e-Post Service has been provided by the Department of Posts to bridge the digital divide. Through e-Post customer can send their written messages in any language to any address in India which is a combination of electronic Transmission and physical delivery through a network and Post Offices. e-Post service provides the facility of one to one and one to many to the customers. In HP Circle, this facility is available in all the departmental post offices except technically not feasible office for networking purpose.

20.9 Status of IT Modernisation Project

20.9.1 NETWORK INTEGRATION- The Department of Posts has established its own Wide Area Network to operate its services in a secure manner. M/s Sify Technology is our partner for this. The primary network is being provided by BSNL and secondary network by any viable network operator in that area. In HP 461 Post Offices have been covered under Network Integration. Ten sites are Technically Not Feasible (TNF) and efforts are being made to provide connectivity through alternate technology. 35 36 20.10. Core Banking Solutions (CBS) 20.10.1 CBS has rolled out in 429 Post Offices in Himachal. 10 TNF sites could not be migrated to CBS. 32 sites are having only secondary network where bandwidth and speed is not enough for operations of Core Banking Solutions.

20.11 Core Insurance Solutions (CIS) - PLI 20.11.1 The latest online application i.e. ‘McCamish’ has been rolled out in all the Post Offices in HP except 10 TNF sites. However, the insurance related work done in TNF Post Offices is being fed into the McCamish software through csv files. 20.12 Rural Information and Communication Technology (RICT/ DARPAN) 20.12.1 The RICT has been rolled out in 2316 Branch Post Offices out of 2324 Branch post Offices. Four Branch Post Offices has been added recently in Postal Network of HP Circle.

20.13 Core Services Integrator (CSI) 20.13.1 Core Services Integrator which will integrate all the services of Department of Posts except Savings Bank and PLI has been rolled out in HP Circle in 47 offices out of 471 offices. Presently 48 offices are TNF where as from two Offices NSP-I connectivity has been withdrawn by the Service provider i.e. BSNL.

37 Division wise Chamba Postal Division

Chamba Postal Division came into existence with effect from 16.07.1979 form came into being on 1st. November, 1966 consequent upon the re- erstwhile from Dharamsala Division. Prior to this, Chamba was under the organization of the erstwhile , when Dalhousie Sub Tehsil comprising administrative control of Gurdaspur Division [Punjab]. On formation of of areas of Dalhousie, and Cantonment Himachal Pradesh State from 01.11.1966, was placed was annexed to it. Chamba town was founded by Sahil Varman under the administrative control of Dharamsala Division and a separate when he conquered the lower Ravi Valley from the petty chiefs called Division was formed with Headquarter at Chamba with effect from Ranas and Thakurs in the beginning of 10th Century. It seems the original 16.07.1979. The Division covers the whole Chamba Revenue District with name of the town was “CHAMPA” as mentioned in Kalhan’s Rajtarangani. total area of 6522 Sq.Kms. According to the Surveyor General of India In the bansauli or genealogical rolls of the Chamba a reference and population as 5,19,080 as per census made during 2011. Rural area occurs of a place which was adorned with highly fragrant “CHAMPAKA’ population is 4,82,972 and urban is 36,108. The density of population is 80 trees and guarded by Goddess Champavati or more popularly known as persons per Sq.Kms. Chameshni. The temple was built by Sahil Varman in honour of his daughter Erstwhile was merged to form a part of Himachal Pradesh Champavati who is worshipped as a Goddess in Chamba. Champavati on 15th April, 1948 and formed a separate District. The District in its present temple became the family temple of the ruling family.

2. Jurisdiction The Chamba Postal Division statistical highlights are as follows: - Area No. of Gram Panchayats  6522 Sq.Kms.  283

Population (2011 Census) No. of Villages  519080  1591

No. of Revenue Districts  1 (Fully covered)

38 3. Network 3.1 The details of coverage of population and area per post office in Rural and Urban areas are as under:- The Chamba Postal Division has a Network of 223 Post Offices, out of which 9 Post Offices are Urban Area and 214 Post Offices are in Rural Average Coverage Urban Rural Combined Area. The area-wise distribution of the Post Offices are as under:- per Post Office Population served 4012 Heads 2256 Heads 2327 Heads Status of Post Offices Urban Rural Total Area served 2.30 Sq.Kms. 30.37 Sq.Kms. 29.24 Sq.Kms. Head Post Offices 1 0 1 Sub Post Offices 8 18 26 4. The Chamba Division comprises of 3 Sub Divisions, 1 HO, 26 SOs and Branch Post Offices 0 196 196 196 BOs details are as under:-

Total 9 214 223 S. No. Name of Sub Divn. H.O. SOs EDBOs Total Besides above, 6 Panchayat Sanchar Sewa Kendras (PSSKs) and 1. Chamba East 1 8 66 75 1 Franchisee Outlet is also functioning in the division. 2. Chamba West -- 6 71 77 3. Dalhousie -- 12 59 71 Total 1 26 196 223

39 The details of coverage of population and area per Jurisdiction Dehra Postal Division post office in Rural and Urban areas are as under:- The statistical highlights of Dehra Average Urban Rural Combined Postal Division are as follows; Dehra Gopipur is a town, a Municipal Council, and a Tehsil Coverage per Post in in the state of Himachal Pradesh, India.  Area Office 2359 Sq.Kms Dehra Postal Divison was carved out Dharamsala and Population 5762.6 2633.37 2701.39 Hamirpur Postal Divisions and came into existence on served Heads Heads Heads  Population (2011 census) October 21,1980. It is a martial domain division. Dehra Area served 13.83 8.42 8.54 7,45,586 Postal Division is providing postal services to the people of Sq.Kms. Sq.Kms. Sq.Kms. No. of Tehsils Dehra Civil Sub Division, parts of Jawali, Kangra and Nurpur  9 Civil Sub Division. The Dharamsala, Hamirpur & Una Postal The Dehra Division comprises of 3 Sub Divisions, 2 Divisions are the neighboring Divisions. HOs, 41 SOs and 233 BOs details are as under:-  No. of Blocks 7 Dehra Postal Division with its Headquarter at Dehra Gopipur Sr. Name of H.O. SOs EDBOs Total is located at 31.90N 76.22 E. It has an elevation of 503 metres No. Sub Divn.  No. of Gram Panchayats (1650 feet). River ‘Beas’ flows adjacent to Dehra Town dividing 1. ASP Kangra 1 10 87 98 399 Dehra and Gopipur. The Division covers an area of 2359 Sq. kms 2. IP Jawali -- 14 82 96 and population of 7.48 lakhs as per 2011 census. It comprises of No. of Revenue Districts 3. IP Dehra 1 17 64 82  1 (Partially covered 2 Head Post Offices, 41 Sub Offices, 233 Branch Offices. Total 2 41 233 276 Kangra District) Network The Division has a network of 276 post offices, out of which 6 Post Ofices are in urban area and 270 Post Offices are in rural area. The area wise distribution of the Post Office is as under:-

Status of Post offices Urban Rural Total Head Post Offices 2 - 2 Sub Post Offices 3 38 41 ED Branch Post Offices 1 232 233 Total 6 270 276

No Panchayat Sanchar Sewa Kendras (PSSKs) is functioning in the Division.

40 41 Dharamsala Postal Division

Dharamsala Postal Division used to be known as Kangra Postal Division. It came into existence in the 19th century as far as known. Dharamsala which is (known as ‘queen of hills’) was selected by the then British rulers as District Head quarter of Kangra District. It is situated at an altitude of 4500 feet above sea level. The Municipal Council Jurisdiction of Dharamsala town however, extends upto Mcleodganj at distance of 11 kms from Dharamsala (4 Km. by Jeep able road) at a height of 6000 feet. Hoshiarpur Postal Division (Punjab Circle) A view of Dharamsala HO-176215 Mandi Postal Division, Hamirpur Postal Division, Chamba Postal Division and Dehra Postal Division were carved out of erstwhile Kangra Division and now the jurisdiction of Dharamsala Division extends to Tehsil Dharamsala, Shahpur, Nurpur, Palampur, Baijnath, Jaisinghpur and parts of Kangra, Indora, Jawali, Baroh, Khudndian tehsils of Kangra District.

Network: The Dharamsala Division has a Network of 368 Post Offices, out of which 20 Post Offices are Urban Area and 348 Post Offices are in Rural Area. The area-wise distribution of the Post Offices are as under:-

Status of Post Offices Urban Rural Total Head Post Offices 2 0 2 Sub Post Offices 13 48 61 Branch Post Offices 5 300 305 Total 20 348 368

Besides above, 2 Panchayat Sanchar Sewa Kendras (PSSKs) are functioning in the Division. School students being facilitated during KANGRAPEX-2019, District level Philately Exhibition.

42 The details of coverage of population and area per post office in Rural and Urban areas of Dharamsala Division are as under:-

Average Coverage per Post Office Urban Rural Combined Population served 2583.75 Heads 2048.31 Heads 2077.41 Heads Area served 1.96 Sq.Kms. 9.59 Sq.Kms. 9.18 Sq.Kms.

The Dharamsala Division comprises of 5 Sub Divisions, 2 HOs, 61 SOs and 305 BOs and details are as under:-

Sr. Name of Sub Divn. H.O. SOs BOs Total No. 1. ASP Palampur 1 11 64 76 2. Inspector Post ‘Palampur’ 0 15 61 76 3. Inspector Post ‘Baijnath’ 0 11 55 66 4. Inspector Post ‘Nurpur’ 0 11 71 82 5. Inspector Post ‘Dharamsala’ 1 13 54 68 Total 2 61 305 368

Jurisdiction:

Area Population (2011 Census) No. of Gram Panchayats  3440 Sq.Kms.  764489  383

No. of Villages  No. of Revenue Districts  1 (Partially covered Kangra District) 2060

43 Hamirpur Postal Division

Hamirpur Postal Division is one of the biggest Divisions of Himachal region are Una and Hoshiarpur on broad- gauge Railways. At Divisional Pradesh Circle which was created on 01-04-1972. It was formerly a part Head Quarter the Sr. Supdt Post Office is assisted by the ASPO (Tour) and of Dharamshala Division. Another new division Una was carved out CI in Division Office. of Hamirpur division in 1996. At present it comprises of four contiguous The division is teemed with grand and splendid of historic temples such as revenue districts of Hamirpur, Bilaspur and some portion of Una and Kangra Baba Balak Nath temple at Deot Sidh and Shah Tallai, Murli Manahar Mandir Districts. It is situated on south west of Himachal Pradesh. It is crisscrossed at Sujanpur Tira and Old Fort of Raja Sansar Chand situated at Tihra. Important by low hills forming part of Himalayan Shivalik ranges verging in elevation educational Institution such as NIT, Govt.Polytechnical college, Govt Medical from 400 to 1100 meters and deep valleys beside the Himalayan foothills college and so many schools at Hamirpur and Sainik School at Sujanpur surrounded by plains and Punjab state. The important Rail heads to this Tira are located here. Hence Hamirpur is called as Educational Hub.

Jurisdiction The Hamirpur postal division co terminates with the districts of Hamirpur, Bilaspur and some portion of Una and Kangra Districts whose statistical highlights are as follows : Area No. of Gram Panchayats  2285 Sq.Kms.  383

Population (2011 Census) No. of Tehsil  836724  13

No. of Revenue Districts No. of Blocks  02  09

Network The Hamirpur Postal has a network of 377 post offices out of which 14 post offices are in Urban area and 363 Post Offices in Rural area. The area wise distribution of the post offices is as under: Status of Post offices Urban Rural Total Head Post Offices 02 01 03 Sub Post Offices 12 65 77 ED Branch Post Offices - 297 297 Total 14 363 377

44 Beside above, 05 (Five) Panchayat Sanchar Sewa Kendras are also 4. The Hamirpur Division comprises of 5 Sub Divisions, 3 HOs, 77 SOs functioning in the division. and 297 BOs and details are as under:-

3.1 The details of coverage of population and area per post office in Sr. No. Name HO SOs BOs Total Rural and Urban areas of Hamirpur Division are as under:- 1. IPOs(East) Hamirpur 0 18 60 78 Average coverage Urban Rural Combined 2. IPOs(West) Hamirpur 1 16 60 77 per post offices 3. IPOs Barsar 1 15 59 75 Population served 4184 Heads 2144 Heads 2220 Heads 4. IPOs 0 11 63 74 Area served 0.43 Sq.Kms. 5.63 Sq.Kms. 6.06 Sq.Kms. 5. ASPOs Bilaspur 1 17 55 73 Total 3 77 297 377

45 Mandi Postal Division

Mandi Postal Division is one of the biggest Division of Himachal Pradesh Network Circle which was created on 1st October, 1966 and subsequently Mandi Division has a Network of 515 Post Offices, out of which 21 post upgraded into Group ‘A’ Division on 8th January, 1980. Mandi Town is offices are in urban area, 494 post offices are in rural area. the headquarter of the Division. It ranges from Udaipur (Lahaul Valley) to Slapper (). It consists of three revenue Districts of Himachal The area –wise distribution of the post office is as under:- Pradesh viz. Mandi, Kullu (except Ani and Nirmand Tehsils) and Keylong Status of Post Offices Urban Rural Total and Udaipur Tehsils of Lahaul and Spiti Distircts. Some part of Kangra Distrct Head Post Offices 3 1 4 also falls in the administrative jurisdiction of this Division. Sub Post Offices 17 62 79 It is entirely a hilly Division with altitudes ranging from 750 to 420 meters. ED Branch Post offices 1 431 432 The most difficult terrain in the Division is Rohtang Pass with height of 13050 Total 21 494 515 feet, which has to be crossed to enter the Lahaul Valley. The entire area Besides above, 6 (six) Franchisee Outlets and 4 (four) Panchayat Sanchar of Lahaul Valley is invariably accessible from May to November. The Sewa Kendras (PSSKs) are also functioning in the division. Division has got places of panoramic beauty and world famous health The details of coverage of population and area per post office in Rural resorts at Manali. Hot water springs are located at Manakiran, Vashisht and Urban areas are as under:- and Tattapani. In fact, Mandi is called as ‘Chotti Kashi’ and Kullu is widely known as ‘Valley of Gods’ and it is famous for apple orchards. Average Coverage Urban Rural Combined per Post Office 2. Jurisdiction: The statistical highlights of Mandi Postal Division are as Population served 4381Heads 2257 Heads 2629 Heads follows: Area served 2.13 Sq.Kms. 27.31 Sq.Kms. 26.28 Sq.Kms. Area Population (2011 Census)  13537 Sq.Kms.  1354393

No. of Gram Panchayats No. of Tehsil  653  22

No. of Revenue Districts Density as per Census  3 (One Fully covered and Two  335 partially covered District)

46 4. The Mandi Postal Division comprises of 6 Sub Divisions, 4 HOs, 79 SOs and 432 BOs details are as under:-

Sr. No. Name of Sub Divn HOs SOs BOs Total 1. IP Mandi (N) - 16 71 87 2. IP Mandi (s) 1 11 75 87 3. ASP Sunder Nagar 1 12 72 85 4. ASP Kullu 2 17 57 76 5. IP Kullu - 8 83 91 6. IP Sarkaghat - 15 74 89 Total 4 79 432 515

47 Rampur Bushahr Postal Division

Rampur Bushahr Postal Division came into existence after bifurcation the inception of the Division, the Supdt. Post Offices of the status of Group of Shimla Postal Division, on 3rd March, 1996. The total area of Division ‘B’ Gazatted of Government of India remained the administrative head is 15565.08 Sq. K.M. and population is 3,24,854 (as per 2011 census). The of the Division. At Divisional Headquarter, the Supdt. Post Offices is assisted jurisdiction of the division extends to the parts of Shimla Distt ( by one Inspector Post Offices (Office Supervisor / Public Grievances). Tehsil, Nankhari Tehsil & Rampur Tehsil)., Parts of Kullu Distt. (Ani Tehsil and Nirmand Tehsil, area known as OUTER SERAJ, declared as backward area by the H.P. State Govt. Parts of Lahaul & Spiti Distt. (Only Spiti Tehsil) and 3. Network : entire Kinnaur Distt. The Head Quarter of the division is situated at the The Division has a network of 204 Post Offices, out of which 03 Post Offices Sub Divisional Head Quarter of . The town is located on the are in urban area and 201 Post offices are in Rural area. bank of River , surrounded by high hills of Shimla and Kullu Districts. The area wise distribution of the Post office is as under: There are 03 Sub Divisions and one night sorting office in the Division. Since Status of Post Offices Urban Rural Total Head Post Offices 01 01 02 Sub Post Offices 01 33 34 Branch Post Offices 01 167 168 Total 03 201 204

Besides above 02 Panchayat Sanchar Sewa Kendras (PSSKs) are also functioning in the Division. However no Franchise outlet is functioning in the Division.

3.1 The details of coverage of population and area per Post Office in Rural and Urban areas are as under:

Average coverage Urban Rural Combined per Post Office Population served 1551.67 Heads 1593.02 Heads 1592.42 Heads Area served 1.17 Sq.Kms. 77.42 Sq.Kms. 76.30 Sq.Kms.

48 Jurisdiction The statistical highlights of Rampur Bushahr Postal Division are as follows :

 Area 15565.08 Sq.Kms

 Population (2011 census) 3,24,854

 No. of Tehsils 10

 No. of Blocks 8

 No. of Gram Panchayats 204

No. of Revenue Districts  03 (One fully and Two partially covered Districts)

The Rampur Bushahr Division comprises of 3 Sub Divisions, 2 HOs, 34 SOs and 168 BOs details are as under:-

Sr. No. Name of the Sub Division HO SOs BOs Total 1 Reckong Peo 1 11 58 70 2 Rampur Bushahr (West) 1 12 51 64 3 Rampur Bushahr (East) 0 11 59 70 Total 2 34 168 204

49 Shimla Postal Division

Shimla Postal Division came into existence in February’1961 and was further bifurcated and Solan Division formed in October’1973. Another new division ‘Rampur Bushahr’ was carved out of Shimla Division in March’1996. At present, the jurisdiction of Shimla Division encompasses Shimla Distt. Except two tehsils of Rampur Bsr. and Kumarsain and sub-tehsil Nankhari of Shimla Distt. Four BOs falling under Sirmour Distt. Namely Bharoli, Bhujjal; Deothi – Majhgaon and Neripul are included in this Division due to their close proximity. The jurisdiction of Shimla Division stretches over wide and vast ranges of snow clad hills, difficult terrain and remote area of Dodra Kwar known as “Chansal Ghatti” perched at a height of 12585 feet. It extends to high and low ranges of Himalayan mountains surrounded by Pine, Deodar, Oak and numerous other types of trees with lush green vegetation of swaying verdant fields, whispering mighty rivers and streams and has a large variety of flora and fauna.

50 2. Jurisdiction of Shimla Postal Division: The Shimla Postal Division statistical highlights are as follows: -

Area Population (2011 Census) No. of Gram Panchayats  4749.88 Sq.Kms.  601746  274

No. of Villages  No. of Revenue Districts  1 2169

- THE POST OFFICE - 51 3. Network The Shimla Division has a Network of 289 Post Offices, out of which 31 Post Offices are Urban Area and 258 Post Offices are in Rural Area. The area-wise distribution of the Post Offices are as under:-

Status of Post Offices Urban Rural Total Head Post Offices 1 0 1 Sub Post Offices 27 26 53 Display of collection of stamps during District Level Branch Post Offices 3 232 235 Philately Exhibition-SIMPEX, 2019 organized by Shimla Total 31 258 289 Postal Division on 18th – 19th October,2019.

52 3.1 The details of coverage of population and area per post office in Rural and Urban areas are as under:-

Average Coverage per Post Office Urban Rural Combined Population served 5409.7 Heads 1703 Heads 2082 Heads Area served 1.61 Sq.Kms. 18.2 Sq.Kms. 16.4 Sq.Kms.

4. The Shimla Division comprises of 4 Sub Divisions, 1 General Post Office (GPO), 53 SOs and 235 BOs. The details are as under:-

Sr. No. Name of Sub Divn. GPO SOs EDBOs Total 1. ASP ‘West’ Sub Division, Shimla-3 1 16 52 69 2. Inspector Post ‘East’ Sub Division, Shimla-171004 -- 18 55 73 3. Inspector Post Theog Sub Division, Theog-171201 -- 07 66 73 4. Inspector Post Sub Division, Rohru-171207. -- 12 62 74 Total 1 53 235 289

53 Solan Postal Division

Solan Postal Division came into being on 02.07.1973. The division consists Average Coverage Urban Rural Combined of two Revenue Districts viz. Solan and Sirmaur with Headquarters at Solan per post office and respectively. It has 4 Postal Sub divisions with headquarters at Population served 7586 2895 3172 Nahan, Subathu, Parwanoo and Saproon (Solan). The area of the division Heads Heads Heads is 4761 Square Kms, with population of 1129235 souls as per 2011 census. Area served 2.49 14.05 13.37 3172 souls are served by each P.O. and area served per Post Office is 13.37 Sq.Kms. Sq.Kms. Sq.Kms. Sq kms. in the division. The boundaries of the division are surrounded by The Solan Division comprises of 4 Sub Divisions, 2 HOs, 47 SOs and Uttrakhand, Punjab and Haryana States and Shimla and Hamirpur division. 307 BOs details are as under:-

Network Sr. Name of Sub Division HO SOs EDBOs Total No. The Solan Division has a Network of 356 Post Offices, out of which 21 Post 1 ASPOs Nahan-173001 1 10 87 98 Offices are Urban Area and 335 Post Offices are in Rural Area. The area- 2 Inspector Post 0 13 69 82 wise distribution of the Post Offices are as under:- Parwanoo-173220 Status of Post offices Urban Rural Total 3 Inspector Post 0 11 74 85 Subathu-1732060 Head Post offices 2 --- 2 4 Inspector Post 1 13 77 91 Sub Post offices 17 30 47 Solan-173212 Branch Post offices 2 305 307 Total 2 47 307 356 Total 21 335 356

Besides above, 1 (one) Franchisee Outlet is functioning in the division. However no PSSK is functioning in the division. 3.1 The detail of coverage of population area per post office in Rural and Urban areas as under:

54 2. Jurisdiction of Solan Postal Division: The Solan Postal Division statistical highlights are as follows: -

Area Population (2011 Census) No. of Gram Panchayats  4761 Sq.Kms.  1129235  439

No. of Villages  No. of Revenue Districts  2 (Fully covered) 3346

55 Una Postal Division

Una Division has been created with effect from 21.06.96. Formally it was Una is situated on the banks of river Swan. It is believed that Saint Balmiki part of Hamirpur Postal Division. The office started functioning at Una in had named this river as “SomBhadra”. During the times of 10th Guru HPO Building w.e.f. 03.08.96. It covers whole of Revenue Distt. Of Una and Gobind Singh, a follower of Guru Nanak Dev known as “Baba Kaladhari” Two EDBOs of Kangra Distt., namely Samnoli and Swana. had come and settled here. The descendants of this Kaladhari family were The present Una Distt. until 1966 was one of the Tehsil of Hoshiarpur Distt. in given a jagir of 177 villages by Maharaja . It is they who laid the Punjab. Consequent to reorganization of Punjab, all the hill areas including foundation of Una Town. Every year in the month Feburary/March, a fair is Una Tehsil which is East of outer Shivaliks was transferred to Himachal held here to commemorate Baba Kaladhri. Pradesh in 1966. Ever since then, until Sept 1972 it continued to remain as Physical Feature Tehsil of the then Kangra District. On 1st Sept, 1972 the Kangra Distt. was Una Distt. is in the South Western Part of Himachal Pradesh. It is bounded reorganized into three Distt. namely Una, Hamirpur and Kangra. Una Distt. by Kangra, Hamirpur and Bilaspur Distt. in the North, East and South and consists of Five Tehsils of Una, Amb, Bangana, Haroli, Ghanari and Seven Hoshiarpur Distt. of Punjab in the West. Sub Tehsils Bharwain, Bhirukalan, Dulehar, Jol, Kaloh, Mehatpur Basdehra and Ispur which were carved out of the Una and Amb Tehsil.

56 57 58 59 2. Jurisdiction The Una Division co-terminates with the entire District of Una & two EDBOs of Kangra District, namely Samnoli and Swana, whose statistical highlights are as follows :- Area Population (2011 Census) No. of Tehsils 1550 Sq.Kms. 5,21,173 5

No. of Revenue Districts No. of Blocks No. of Gram Panchayats 1 (Fully covered) 5 239

3. Network The Una Postal Division has a Network of 187 Post Offices, out of which 7 Post Offices are in Urban area, 180 Post Offices are in rural area. The area-wise distribution of the Post offices is as under :-

Status of Post Offices Urban Rural Total Head Post Offices 1 0 1 Sub Post Offices 6 29 35 ED Branch Post Offices 0 151 151 Total 7 180 187

Besides above One Panchayat Sanchar Sewa Kendra (PSSK) is also functioning in the Division. 3.1 The detail of coverage of population area per post office in Rural and Urban areas as under:-

Average Coverage per Post Urban Rural Combined Office Population Served 6416 Heads 2645 Heads 2787 Heads Area Served 4 Sq.Kms. 8.45 Sq.Kms. 8.29 Sq.Kms.

4. The Una Division comprises of 2 Sub Divisions, 1 HO, 35 SOs and 151 BOs and details are as under:-

Sr. No. Name of Sub Divn. H.O. SOs EDBOs Total 1. Una Sub Division 1 13 80 94 2. Amb Sub Division 0 22 71 93 Total 1 35 151 187

60 61 62