Northumbria University Northumbria University CASE STUDY

Northumbria University has two a million visitors each year and large city-based campuses in renowned for its buzzing nightlife. Newcastle and uses SafeZone Given the university’s city-centre locations, alerts are typically from as part of its integrated users worried about suspicious approach to help promote people or feeling threatened. and assure student and staff SafeZone enables the Northumbria safety within this busy urban security team to intervene more SafeZoneApp.com environment. quickly, to offer support, and to prevent incidents from escalating. “SafeZone allows us to SafeZone has also helped save lives Northumbria University is home to respond more quickly and by accelerating first-aid support to almost 32,000 students and staff and victims suffering from cardiac arrest, in many cases to prevent was the first university in Europe to stroke, severe choking or an extreme incidents from escalating. adopt SafeZone®. The service is now allergic reaction. used across all its Newcastle facilities, Northumbria’s commitment central London campus and a new to safety and security is recently announced Amsterdam site. also helping us to recruit SafeZone is an essential element in more overseas students Northumbria’s integrated approach to security that includes the university who are increasingly having its own dedicated crime being drawn towards prevention team and full-time Newcastle and our city- police officer. based campuses,”

Newcastle is one of the UK’s liveliest JOHN ANDERSON cities, attracting over a quarter of Head of Security at Northumbria University, Newcastle SafeZone solution Benefits and outcomes

Northumbria University has an active in their profile. If required, they can SafeZone is helping Northumbria communications programme to assist them with immediate first University to provide a safer and highlight the benefits of SafeZone to aid, to evacuate safely, or to advise more secure environment, as well all prospective and current students, where their nearest disabled refuge as boosting its global reputation parents and guardians, and to new point is in the case of fire alarms. and market position. System and existing staff. It is also uses benefits include: SafeZone to specifically support and And thirdly, Northumbria has a to demonstrate Northumbria’s offer small group of students who have Providing security staff with to three areas of its community who identified themselves as potentially greater distributed, situational might otherwise find university life at higher risk of abduction or attack awareness particularly challenging. (for example by violent ex-partners) Faster response times enable while on the university’s premises. earlier intervention to help Firstly, SafeZone is perfect for SafeZone has allowed the security defuse incidents overseas students and staff who team to reassure those individuals Helping security to provide have not lived in the UK before they have the means to better more targeted and effective or where English is not their first protect them, so they can continue responses language. If they need help in an their studies. As an added measure emergency, they simply tap a button of security, the Northumbria team Increasing the university’s on their smartphone. In addition, also uses SafeZone to create appeal to students (and the system has been specifically temporary geo-zones for them their parents). configured so users can use it to while they are working at off-site contact the campus services help placements. desk; for example, for maintenance issues with their university Most users access SafeZone via accommodation. their smartphone but Northumbria extensively uses the desktop Secondly, anyone who joins version too. Staff working outside Northumbria with additional of normal hours are encouraged to healthcare needs, such as limited check-in when they log into their mobility, hearing difficulties or a computers to let security know severe allergy is encouraged to where they are. And of course, register their details, to complete SafeZone is also the ultimate lone a Personal Emergency Evacuation worker solution for all security Plan (PEEP) if required and to patrols because it allows the use SafeZone, particularly the security control room to monitor lone worker check-in facility. With their exact locations plus provides SafeZone, the security team knows the ability to call for urgent back- exactly where an individual is up with the press of a button. located as well as additional data

CriticalArc is a leading technology innovator, designing and developing the distributed command and control solution, SafeZone, which is revolutionising the way organisations manage safety and security operations.

Asia/Pacific Europe +61 1300 13 53 40 +44 (0) 800 368 9876 Americas Middle East +1 800 985 9402 +973 17 716 704 www.criticalarc.com safezoneapp.com [email protected]