Corporate Responsibility
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CORPORATE RESPONSIBILITY Social Responsibility 061 Quality, Safety & Health and Environment (QSHE) 062 - 065 Human Capital Development 066 - 068 Community and Social Development 069 - 075 Calendar of Events 076 - 083 061 Gamuda Berhad (29579-T) Annual Report 2013 Corporate Social Responsibility Responsibility We see corporate social responsibility (CSR) as an essential component in our business activities and consistent with being a responsible organisation. Gamuda Group views corporate social responsibility (CSR) in harmony with our values. Balanced economic growth, as an integral part of our business activities and consistent environmental protection and social progress can be with being a responsible organisation. Caring for our achieved with the right efforts. community, protecting the environment and ensuring the welfare of our employees and business partners, The various elements of our CSR programmes are while delivering our commitment to our customers, are categorised under three main areas: QUALITY, SAFETY & HEALTH AND ENVIRONMENT (QSHE) • QSHE policy statement • Quality programmes & achievements • Safety & Health programmes & achievements • Environmental programmes & achievements HUMAN CAPITAL DEVELOPMENT • Tunnelling Training Academy • Construction Training Centre • Gamuda Plant Operator School • Gamuda Scholarship Awards • Gamuda Learning Centre • Gamuda Quantity Surveyor Apprenticeship Programme COMMUNITY AND SOCIAL DEVELOPMENT • Community outreach • Employee engagement 062 Gamuda Berhad (29579-T) Annual Report 2013 Corporate Responsibility Quality, Safety & Health and Environment QSHE policy statement (QSHE) Report The QSHE Policy is one of our core values document The Group is fully committed to provide quality products stipulating the Group’s commitment to uphold quality, and services and ensure the timely delivery of these safety & health and environmental standards in all our products and services to our customers, shareholders, operations, while ensuring that a cost effective and reliable and the general public. We first achieved our product or services are delivered to our customers. internationally recognised ISO 9001 Quality Management System certification back in 1997 – a testament to our With this in mind, our policy statement requires that we: uncompromising commitment to quality. • understand and consistently respond to the needs and expectations of our customers; The Group is also dedicated to provide a safe and healthy • systematically manage our products or services to work environment to our employees and those under our enhance its value to our shareholders; care, while maintaining an environmentally responsible • develop and inculcate a self-regulating mindset to all approach to our businesses. With this in mind, we staff members to ensure the success of the QSHE expanded and improved our Management System further Management Systems and the company’s goals; and as a result, we achieved the ISO 14001 Environmental • continually improve our quality, safety & health Management System and the OHSAS 18001 / MS 1722 and environmental processes to facilitate effective Occupational Health and Safety Management Systems management and control of the aforesaid areas; certification in 2008. • minimise safety & health risks through the adoption of best practices; With an aim to streamline the requirements and • mitigate environmental impacts and manage the operations of our Management Systems, we decided to Group’s resources through proper and effective integrate these three Management Systems into a single implementation of our obligations; entity, appropriately termed Quality, Safety & Health and • identify and comply with the relevant safety & health Environmental (QSHE) Management Systems. and environmental legislations and regulations; and • provide appropriate training to our employees and We strive to continually review and improve our QSHE related parties to improve awareness and knowledge Management Systems as times change to support the on safety & health and environmental requirements. growth direction of the Group. 063 Gamuda Berhad (29579-T) Annual Report 2013 Corporate Responsibility Quality programmes & achievements The full list of quality accreditations achieved by the Group A set of quality objectives and targets have been as at 2012/2013 is as follows: established for the various functions, departments and projects under the Group’s operations. The objectives i. Gamuda Berhad and Gamuda Engineering Sdn Bhd – and targets established are based on the requirements of ISO 9001:2008, OHSAS 18001:2007, MS 1722:2005, the ISO 9001 and our QSHE Policy, and focuses on the ISO 14001:2004; monitoring of conformance to the system and product ii. Lingkaran Trans Kota Holdings Berhad (LITRAK) – ISO policy, observing customer satisfaction, value engineering, 9001:2008; training, and continual improvement actions. iii. Kesas Sdn Bhd – ISO 9001:2008; iv. Syarikat Pengeluar Air Sungai Selangor Sdn Bhd Various activities and measures were carried out at all (SPLASH) – ISO/IEC 17025:2005, OHSAS 18001:2007, levels to ensure that quality objectives and targets were ISO 9001:2008; met. These include periodic internal audits, submission v. GB Kuari Sdn Bhd – ISO 9001:2008; of monthly project performance reports, QSHE induction vi. Megah Sewa Sdn Bhd – ISO 9001:2008; trainings and annual management review meetings. vii. Gamuda Land (Hicom-Gamuda Development Sdn Bhd, Besides these essential activities and measures, we have Valencia Development Sdn Bhd, Harum Intisari Sdn also implemented the following initiative: Bhd – ISO 9001:2008); and viii. Gamuda Land (Horizon-Hills Development Sdn Bhd) – • QSHE e-Library ISO 9001:2008. Sharing of knowledge and learning from past experiences are an important step to enable us to Safety & Health programmes & achievements advance our techniques and processes in future The Group’s Safety & Health Division drives various undertakings. With this in mind, we established the safety & health initiatives and defines the framework QSHE e-Library. The e-Library is an essential collection that exemplifies the Group’s effort to continuously meet consisting of valuable online documents prepared by legal compliance and enhance safety & health technical our talents from past and current projects, as well as standards based on industry best practice. The Safety & compilations from local and international construction Health Division at the headquarters and various project standards, best practice guidelines, legal and other sites also drives strategies, monitors and reports safety regulatory requirements, and etc. The e-Library will be & health performance to ensure occupational risk is accessible to all staff members within the Group as minimised to reasonably feasible levels. The Group a ready source of reference, anytime anywhere within will continue to reinforce its Occupational Safety and our facilities. Health (OSH) Management System at all stages and strengthen OSH leadership, mindset and culture within the organisation. The Group places a high degree of emphasis on all aspects of safety & health at all operational levels, with particular focus on protecting our employees and the public’s well-being. Mandatory requirements with clearly identified accountabilities covering monitoring, supervision and assessment are implemented throughout the organisation and at all project sites. We believe that safety & health is everyone’s responsibility. 064 Gamuda Berhad (29579-T) Annual Report 2013 Corporate Responsibility Some of the factors contributing to the effectiveness and • No smoking campaign at project sites; continual improvement of the Group’s OSH Management • SHE Reward Programme – establishing SHE Corners to System include: share inspiring SHE-related information and workplace inspection for SHE compliance; and • taking a proactive risk management approach at all • Ongoing interaction with neighbourhood committees project sites; at project sites to enhance neighbouring communities’ • empowering each employee to undertake safety & safety & health. Activities include safety talks, gotong- health responsibility and ownership; royong, and etc. • accelerating the propagation of SHE culture across the organisation with leadership from top management; and Safety & Health Promotions are held regularly at the • organising training programmes that are designed to headquarters and project sites to assess main and instil lasting behavioural change and enable efficient emerging risks associated with operational and business information and technology transfer to enhance activities. The campaigns conducted are as follows: employees’ competency and awareness. • Monthly safety campaigns to highlight significant The Group is also committed to support our employees occupational risks at project sites such as working at in reducing health risks and maintaining good physical heights, electricity, night works, underground utilities, and mental well-being through implementation of various and etc in accordance with the nature and progress workplace programmes. With this in mind, several status of the project; and measures have been instituted to improve workplace • Safety & health enhancement trainings to raise conditions and minimise occupational risk. competency and knowledge on safety management and create awareness on specific safety requirements The latest introduction of the Flexi-Wellness Plan, applicable based on the projects’ needs. to all staff as part of the Group’s core benefits scheme,