ISSUE 9 — 29 May 2020

A MESSAGE FROM ICTS EUROPE PRESIDENT & CEO— OREN SAPIR

Dear ICTS Family members,

I trust you are all well and keeping pace with the emerging reality of eased lock- downs and fewer restrictions across the globe.

Still, it remains crucial to maintain the social distancing precautions, as the virus is yet to disappear; only responsible behaviour and caution will make it slowly die out.

In the meantime, we move forward and continue to shape the future of the com- “The way up pany. We hold regular discussions with clients, regulators, and other stakehold- ers, and are being approached daily by organisations seeking solutions and rela- has begun. tionships with ICTS. Admittedly, it’s Already in Asia, our contactless check-in kiosks are fully operational and are being always harder and promoted by our clients. slower when you We are working tirelessly on developing our solutions even further, and remain climb, but also optimistic. hugely rewarding On the Canine front, our dogs achieve promising results in detecting COVID-19 and satisfying once traces in samples from patients, in a trial currently running in France. you’ve reached Gradually, an increasing number of Airport terminals reopen, and more facilities the summit” resume operations.

The process might be slow at the beginning, but we are healthy enough to ac- company it with patience, newly developed bespoke solutions, and as always, the highest level of quality.

The way up has begun. Admittedly, it’s always harder and slower when you climb, but also immensely rewarding and satisfying once you’ve reached the summit.

So, stay on the wheel on its upward journey to the top. We have paved our new paths and will rise to new challenges. I promise you all that with the good old sport and values of ICTS, our journey will inevitably end up with great accom- plishments and enormous satisfaction.

I am looking forward to riding on the same wheel as all of you.

Yours truly as always,

Oren Sapir 1

AN INTERVIEW WITH MANAGING DIRECTOR, ICTS UK & IRELAND — ANDY KYNOCH

How are you?

I am doing really well considering the current situation we all find ourselves in. My wife and daughter are masters at 1000-piece jigsaws and the three of us are keeping fit and healthy during lockdown. We used this time to purchase and welcome into the family a border collie puppy, Callie, the timing being right after losing our last collie 14 months ago. My hair is slowly growing back after a ‘covid cut’ by my 13-year-old daughter.

Our Leadership Team in the UK has been working very hard to ensure we main- tain the continuity of the business through the pandemic, keeping our employees safe, whether they were furloughed or still working, and thinking long and hard about the return to business and opportunities that can bring.

What message do you want to send to your employees and the wider ICTS Europe Group? I will never forget this time. I have been overwhelmed by the response from our “I have been staff in the UK and how they have responded to this crisis. Truly remarkable and overwhelmed by an honour to be part of such a great workforce that adapts so well in times of the response from trouble and cares for one another. Our Corporate or General Security Division has worked hard to keep the revenue rolling in too. A true family spirit that ex- our staff in the UK tends back and forth throughout the wider ICTS Group too. Everyone has been and how they have extremely supportive of one another across the world.

responded to As I look back over the last 33 years of ICTS in the UK, I realise the company is this crisis. probably one of the longest serving aviation suppliers in the business. Many a Truly remarkable past crisis, (Lockerbie, Gulf War, 9-11 etc) saw a dramatic downturn in airline and an honour to be business but ICTS kept going, saw through the bad times and came out the other side. I can think of many a handling agent or airline that sadly succumbed in part of such a great times of trouble and that are no longer with us. I see ICTS going from strength to workforce that strength as we all learn to work in a more economical way, which we have al- adapts so well in ready tasted during lockdown. times of trouble and cares for one On a personal note, what have you learnt to appreciate during this forced change of routine? another.” I have learnt much during this forced change, immediate and wider family time is precious although I have missed seeing my two sons and other daughter and the grandchildren too. I am the youngest of seven and we introduced a weekly con- ference call which has been entertaining. I have reintroduced myself to regular daily exercise, something I was missing since retiring from football 5 years ago and listening to podcasts which I had never done before whilst exercising.

I have witnessed and appreciated that it’s the people with a caring family spirit who are first and foremost required to get a company through a crisis.

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Quarantine is an unchartered territory and we are here to help! Every week we will be looking to tackle a different challenge by sharing your survival tips. This week’s topic: “HISTORICAL LANDMARKS NEAR YOUR HOME”

“This is Warminghurst Church in West Sussex, England. It’s about a mile from where I live. William Penn owned this church in 1676 and the nearby manor from which he wrote and drafted the first Constitution for the American state of Pennsylvania” - Andy Kynoch, Managing Director, ICTS UK & Ireland.

The Crooked Spire in Chesterfield, England. “St Mary's is famous for its peculiar 13th century twisted spire, which leans at an alarming 9 feet 5 inches from true. But why does it lean? The typical explanation is that the builders used green timbers, which warped over time.

One old story says that the devil was resting on the spire, his tail wrapped around it for support. The smell of incense from inside the church made him sneeze, and the violence of the sneeze caused the spire to twist, another version of old tales are noth- ing short of slanderous towards Chesterfield's female population. One says that the spire twisted on its own when a virgin was married in the church, and it will un- twist when a second one does” - Caroline Atterton, H&S Advisor– Environmental Manager, ICTS UK & Ireland.

Petra Nash, Executive Assistant, A.S.P. Security Services—”Located in Canada, the Ramparts of Que- bec City are the only remaining fortified city walls in North America north of Mexico. The British began refortifying the existing walls, after they took Quebec City from the French in the Battle of the Plains of Abraham in 1759. The wall, which runs on the eastern extremity on the Promontory of Que- bec, surrounds most of Old Quebec, which was de- clared a World Heritage site by UNESCO in 1985. The fortifications were designated a National Histor- ic Site of Canada in 1948.”

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“Newark is a historic market town in Nottingham- shire, England, and I moved here two years ago. I am lucky enough to have the castle on my door- step.

An integral part of our national history, Newark Castle was founded in Saxon times but was devel- oped as a castle by the Bishop of Lincoln in 1123. Known as the Gateway to the North, the castle endured numerous sieges during the Baronial and English Civil war before it was partially destroyed in 1646.

Its been wonderful in these lockdown times to still enjoy a walk down the banks of the River with the evening sun reflecting on the water and lighting up the castle itself” - Nikola Fearnhead, Divisional Director, ICTS UK & Ireland.

Audrey Reman, Finance, ICTS France—"I would like to share with you a place that I particularly like: Le Palais Idéal du Facteur Cheval. It is located about 30 km north of Paris, France, in a place called Hauterives in the Drôme region.

Le Palais Idéal du Facteur Cheval is considered one of the strangest buildings in France; a palace of brown stones in the most special shapes. The story behind the palace is very special.

It is a monument built between 1879 and 1912 by the postman, Ferdinand Cheval. During one of his rounds, he stumbled across an odd stone and decided to build his own dream palace.

During his 33 years of delivering post, Ferdinand Che- val collected all kinds of stones which he found very special and beautiful. He used those stones to build the palace which included statues of Gods and God- desses, inscriptions and sculptures of animals.

In 1969 the Palace was declared a national monument and a unique example of Naïve architecture and today it is a popular landmark amongst tourists. To learn more, please click here.”

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“Château de Chantilly is a beautiful place to visit and a nice place to go for a walk. You can see kangaroos in the gardens and taste strawberries with whipped cream in the tea room to end the visit” said Laetitia Bourrioux, Assistante de Direction, ICTS France .

“The Château de Chantilly is a historic French château located in the town of Chantilly, Oise, about 50 kilometres (30 miles) north of Paris. The domain is made up of the château and its Condé museum, the grounds and their gardens, and the Great Stables and Museum of the Horse.

The château houses the Condé Museum, which is made up of the princely suites, an exceptional collection of paintings - over 800 masterpieces by artists such as Botticelli, Raphael, Poussin, Delacroix - and a library and archives conserving over 13,000 works.

The grounds offer a magnificent panorama of the art of the Western garden with the French-style garden designed by Le Nôtre in the 17th century, the 18th century Anglo-Chinese gar- den - which houses the Hamlet that served as a model for Ma- rie-Antoinette's hamlet in the Petit Trianon in Versailles – and the 19th century English garden.

Lastly, the great Stables are a masterpiece of 18th century ar- chitecture. They house the Museum of the Horse, which is home to over 200 objects and works of art dedicated to the equine world. All year long, the Great Stables propose magical equestrian shows.”

Dimitris Gourniarakis, Security Agent & Guard, Heraklion Port, Crete, ICTS Hellas - “The Fortress of the Sea or Rocca a Mare, is located at the entrance of the Venetian port of Heraklion, Crete. It was built in today’s form in the middle of the 16th cen- tury, in order to protect the city of Candia from sea invasions. After the fall of Chandakas in 1669 to the Turkish conquerors, the fortress was preserved and fortified with a "twin" smaller fortress on the opposite south side of the port,. It has since been demolished to make way for the new modern port. It also got its current widespread name “Koules” from the Turkish word (culesi), which means castle.”

Sofia Paraskevopoulou, Security Agent & Screener, Inter- national Airport, ICTS Hellas—“Mount Egaleo. In 480 BC, the Persian King Xerxes watched the victorious battle of the Greek fleet and the catastrophic naval battle of Salamis from his throne, which was on top of the mountain, opposite the island of Salamis.”

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Paul Reynolds, Senior ICTS Trainer, London Gatwick Airport,

ICTS UK & Ireland—“I would like to share with you a pho- tograph I took at night of St Paul’s Cathedral in London. Lots of photographs are taken of the front with view of the dome. I decided to take a different approach.

A brief history of St Paul’s Cathedral:

The original church on this site dates back to AD604 , but in its history there are two times which stand out.

The Great Fire of London in 1666 destroyed St Paul’s Cathedral and a decision was then made to build a new cathedral, which Sir Christopher Wren was assigned and he became one of the most highly acclaimed English architects in history and was also responsible for rebuild- ing 52 churches in the city of London from 1666.

During the blitz in London during the WWII, the dome was still standing and there are many images of the dome surrounded by smoke. The Cathedral survived the blitz and there is a famous image that we still see today of The Cathedral surrounded in smoke that was photographed in 1940 during an air raid. At the height of an air raid in 1940 Sir Winston Churchill telephoned the London Guildhall to insist all fire fighting resources be directed to St Paul’s Cathedral and that The Cathedral must be saved as it would sap morale of the country.

Today The Cathedral is used for great occasions one occasion being the state funeral of Sir Winston Churchill in 1965.

With its famous dome, St Paul’s Cathedral is an iconic part of London’s skyline.”

Spyros Pavouris, Security Agent & Guard, Athens Interna- tional Airport, ICTS Hellas—

“In Schinias, near Mesosporitissa, there is a copy of the trophy of the Battle of Marathon that the Athenians built following their victory in the Battle of Marathon against the Persians in 490 BC. Pieces from the trophy are in the Archaeological Museum of Marathon.

Frankish Tower is located in Oinoi of Athens. The Tower was built around 1250, when 's ruler was Guy de la Ross (or Delaros). The Tower’s purpose was to protect and supervise the area's estates. The Tower is in relatively good condition. Recently, renovation work was carried out that respected the medieval form of The Tower.”

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Evangelos Tsintziras, Security Agent & Screener, Athens International Airport, ICTS Hellas—”The Theseus Statue is located in Thisseio of Athens, close to the train station. The Statue was created by the sculptor George Vitalis and was completed in 1868. It was initially presented to the Athenians in 1870.

Theseus was the son of the King of Athens, Aegeas & Aethra and is the most popular hero of ancient , along with Hercules. He is mentioned as a mythical figure in ancient Greek, Latin and world literature and theatre.”

Susanna Abu-Sultan, Operations Manager, ICTS Sweden - “I like to share with you pictures from a Titan Air flight from Gothenburg- Sweden to the US on 9-10 May. We only received information regarding this flight two days in advance, and we managed to get full access to the air- port, badges etc.! This was a great achievement to ar- range everything in such a short time! It is also an im- portant milestone as it’s the first time ICTS Sweden has ever operated from Gothenburg, which is four hours away by train from Stockholm. In cooperation with the amazing teams from ICTS Denmark & ICTS Sweden, we successfully secured the flight. L-R: Hadi Warda- Supervisor ICTS Denmark, Agneta We had a satisfied client, and the Airport Operator and Frisk- Supervisor ICTS Sweden, Linda Öhrling Ström- Security Managers were also very thankful as they don´t Agent ICTS Sweden, Sherif Elsaban- Station Manag- er ICTS Denmark usually operate flights to the US and were unfamiliar with US flight regulations.

If you were wondering, the Swedish Health Agency Strictly recommends that we don’t use face masks.”

L-R: Hadi Warda- Supervisor ICTS Denmark, Sherif Elsaban- Station Manager ICTS Denmark

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Tracy Fuller, Chief Commercial Officer, ACTS- Aviation Security, Inc. USA—“On Monday May 25, ACTS began providing passenger health screening services for Air France at John F Kennedy (JFK) and Los Angeles (LAX) Airports. Atlanta (ATL) started on Tuesday May 26.

Here are a few pictures from the screening at JFK, where we screened approximately 200 passengers.” Luiz Gioppo, Security Agent at JFK, ACTS

Harold L. Jones, Regional Manager, ACTS-Aviation Security Inc.—“The Air France temperature check start-up at Atlan- ta Airport on Tuesday May 26 was very successful. The Air France Station Manager and his staff were on hand to con- gratulate the ACTS staff for their due diligence and a job well done.

The total passenger count screened by the ACTS staff was as follows: First class, (9) Business class, and (148) Tourist class, we also screened the Air France flight crew prior to allowing them to gain access to the ticket/boarding door.

ACTS Operations Lead, Carl Beard, was the primary screener; however I also had Anita James on site to ob- serve so that she can assist Carl and I with the training of other staff members in the future.

It was a very smooth process and the ACTS staff represent- ed the brand in a very professionally manner. Thanks to all parties involved for your assistance regarding the start of this new venture!!!

HERE WE GROW AGAIN.”

Jeremy L. Price, Director, East Coast Opera- tions, ACTS-Aviation Security, Inc., shares with us a picture of himself while at work and says “What a beautiful day in Miami (MIA) to be out and about in the operation!”

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L-R: Nadia El Adlouni, Iman Muhe, Bianca Araneta L-R: Lahouari Otmani, Aya Hammad

Philippe Forest, Director General, ICTS Geneva, Switzerland shares with us some operational pictures from the team in Geneva handling an Ethiopian Airlines Cargo flight and providing Cargo screening for DHL.

Mesut Mujedini, Operation Manager Germany- Airline Security & Station Manager Frankfurt Airport, ICTS Deutschland—”Despite the stand-still in many airports in Germany, our General Security and the Aviation Security at Frankfurt Airport (FRA) has remained significantly busy throughout the whole time!

ICTS at FRA is providing security services to approxi- mately 15 daily cargo flights (some scheduled, oth- ers short notice requests) for our clients; Delta Air Lines, United Airlines, LATAM and Air China!”

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Laetitia Bourrioux, Assistante de Direction, ICTS France—”For those who do not wish to cook, there is nothing better than a giant tasting board with a mountain of different flavours. Enjoy different chees- es and cold meats and a good bottle of wine.”

NEXT WEEK’S TOPIC IS: “WHAT HAVE YOU LEARNT DURING LOCKDOWN? HAVE YOU FOUND A NEW HOBBY OR SKILL?”

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Every week we will be looking to feature a quote of HOPE, RESILIENCE, and SOLIDARITY

His Holiness the 14th Dalai Lama, Tenzin Gyatso, describes himself as a simple Buddhist monk. He is the spiritual leader of Tibet. He was born on 6 July 1935, to a farming family, in a small hamlet located in Taktser, Amdo, northeastern Tibet. At the age of two, the child, then named Lhamo Dhondup, was recognized as the reincarnation of the previous 13th Dalai Lama, Thubten Gyatso. Tenzin Gyatso was sworn in as a Dalai Lama in 1940. From 1950, the then 16-year-old Tenzin was also confirmed as the political leader of Tibet, following the Chinese invasion. In March 1959, the bloody rebellion of the Tibetan people against the Chinese occupiers prompted the Dalai Lama to flee Tibet. He has since lived in Dharamsala, North India, also the seat of the Tibetan government in exile. From 1963, the Dalai Lama played a key role in the democratization of the Tibet- an state, which was completed in 1990. To this day, the Dalai Lama is a champion of peace and has consistent- ly advocated the policy of nonviolence in his fight for Tibet. In 1989 he received the Nobel Peace Prize for his work for peace and nonviolence. In 2011, the Dalai Lama relinquished his status as Tibet’s political leader. In doing so, he ended the 368-year tradition in which the Dalai Lama has both spiritual and political power.

NOTE FROM THE EDITORS:

Our thoughts are with our colleagues and their families who have lost loved ones, and we wish all who have contracted Covid-19 a speedy recovery.

We have created this bulletin because we care. In these uncertain times it is important more than ever before, that we stand united and reach out to one another. This is our weekly bulletin. Any thoughts, suggestions, contributions and feedback will be most welcome.

Look after yourselves, be kind to others and remember that you are not alone in this crisis.

Roberta Puccinelli Sacha Miettinen— Efrat Thomas— Sher— Project Assistant, Group Marketing Communications ICTS Europe/CTSN Manager, Manager, Group ICTS Europe ICTS UK & Ireland

Follow ICTS Europe on www.ictseurope.com

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