3RD ANNUAL CONVENTION OF THE EUROPEAN PLATFORM AGAINST POVERTY AND SOCIAL EXCLUSION
Speed dating session List of projects
Brussels, 26 November 2013
Social Europe List of projects
“Mo.Ki – Monheim for Kids”...... 1
“Job Shadow”...... 2
“Restoring of occupational skills and preparing the return to society and labour market for persons dependent on addictive substances in inpatient treatment”..... 3
Crossroads Gothenburg...... 4
“BIO-KNOBLAUCH ROMANES”...... 5
Emancipa-T...... 6
Global Grant Small Subsidies...... 7
Individual Placement and Support (IPS)...... 8
Parler bambin ‘little talkers’...... 9
Roma-Net...... 10
StreetLink...... 11
“Provisions on organic and integrated policies for the recognition, promotion and support for the family”...... 12
KansenWerkCentrum de Einder...... 13
Development and Implementation of Motivation Program for Homeless Unemployed People...... 14
Social Supermarkets...... 15 1 Speed dating session “Mo.Ki – Monheim for Kids”
The Workers Welfare Organization (AWO) and the town Monheim on the Rhine developed the project “Mo.Ki” 2002. Since then it is scientifically accompanied constantly, got some prizes and the OECD-Kindergarten-Survey praised it, too. The project organizes a prevention chain for socially disadvantaged and excluded children and juveniles – from birth to the beginning of the working life. First possible support, inclusion of the parents and precise networking with all approx. 60 institutions and organizations on a local level (for example: kindergartens, schools, the youth welfare office and many different NGOs), reduce the effects of the social selection of the education system. These organizations ensure the success of education and schooling. “Mo.Ki” improves the educational careers of these socially disadvantaged children and juveniles verifiably.
Difficult circumstances of the society make it hard The phase for the juveniles 14+-year-olds is in for many families to support their children during process of planning. the institutional transitions. The project Mo.Ki sup- ports and empowers the parents and the children Sustainability (lasting impact): at the very beginning. Trough improving the educational careers with the prevention chain (from birth to the begin- To guarantee sustainable successes in the peda- ning of the working life) that project for children gogic work, all the youth work professionals are and youth welfare can overcome sustainably the trained and qualified. effects of the social selection of the education system and the risk of becoming unemployed. The Main outcomes and budget: success of the project is documented by scientific Aims: evaluations and the OECD-Kindergarten-Survey. • Establishing and ensuring a successful devel- opment and an educational career to as many Relevance (field of activity): as possible children. The project includes early childhood education • Reduction of the scientific based coherence and the work of different NGOs who offer chil- between social origin and educational success. dren and youth welfare. All children and juve- • Guaranteeing all children a better chance of niles are facing complex situations and are education, schooling and encouragement and socially disadvantaged. therefor a self-determined life. • Prevention from and early recognition of any- Transferability (proven or potential): thing that endangers children’s welfare. There is the potential to transfer that project to different regions of Germany and of course to The project-phases are implemented successively: different regions of Europe. Marzahn-Hellersdorf children from 0- to 3-year-olds, from 3- to 6-year- a district of Berlin already initialized a comparable olds and from 6- to 10-year-old. These project- prevention chain. phases are already completed and their measures and arrangements now institutionalized. Contact details: Sophie Schwab For the age groups to 10-year-olds the “Mo.Ki”- Federal Association of the Workers Welfare budget is now regularly financed mainly by the Organization; Senior Expert for Social Policy; local authority and AWO resources. Department Work, Social Affairs and Europe Member of NAK (Federal Anti-Poverty Network) The age-group 10- to 14-year-olds is still in the and Member of EAPN-Germany (European Anti- project-phase and the budget is financed by dif- Poverty Network) ferent sources of finance. Tel.: +49 (0)30 26 309 206 Fax.: +49 (0)30 26 309 32 206 That budget is 200.000 EUR per year. [email protected] 2 Speed dating session “Job Shadow”
Is a national project bringing people with disabilities and local employers together for one day to promote equal employment opportunities and highlight the valuable contribution people with disabilities can make at work. Participants explore the world of work by ‘shadowing’ someone in the workplace as they go about their normal working routine.
Main Outcomes for Employers: offered employment so far following their day Job Shadow offers employers the opportunity to in the workplace with many more continuing on promote and encourage an inclusive workplace, to to job placements with a view to gaining expe- explore the concept of supported employment and rience and ultimately, paid employment. More learn more about the model for just one day. It pro- than 400 Job Shadow matches took place on vides employers with the opportunity demonstrate the day across the length and breadth of the commitment to equal employment opportunities, to country, with close to a 20 per cent increase be a champion of social justice in the community, in the number of employers taking part to access a pool of potential employees, and get compared to last year, which is a hugely new customers as people with disabilities have a positive development for both employers and potential spending power of €billions! persons with disabilities.
Main Outcomes for Jobseekers: Relevance (field of activity): Gain an insight into a particular job or professional Job Shadow is particularly relevant to young per- field, network and meet new people, learn more sons who are in transition from vocational edu- about job requirements and employers’ expecta- cation and training programmes to employment tions, identify and explore employment opportu- and work opportunities in the open labour market. nities in the community, and learn more about the businesses generally. Transferability (proven or potential): Job Shadow has the potential to be replicated Project funded by ERASMUS 4 All – Learning throughout the 28 EU member states at either Mobility of Individuals/Cooperation for Innovation local, regional and / or national level, as proven & Good Practices by its growing annual success in the Irish context.
Sustainability (lasting impact): Contact details: The national Job Shadow project has become Michael Barrett - Special Projects Manager - a regular national event raising awareness COPE Foundation, Cork, Ireland about the skills and abilities of people with a [email protected] disability throughout Ireland. During 2013 alone, +353 (0)21 4643291 fourteen Job Shadow participants have been 3 Speed dating session “Restoring of occupational skills and preparing the return to society and labour market for persons dependent on addictive substances in inpatient treatment”
The project expands on the activities in occupational therapy in therapeutic communities for drug dependent persons in SANANIM (NGO) – TC Němčice a TC Karlov. The target group consists of abstaining persons with the diagnosis of drug addiction, undergoing inpatient treatment in a therapeutic community – teenagers and young adults under 23, mothers with children and people over 23 years old. The treatment in these communities is mid-term and long-term, divided in 4 phases. In TC Karlov the treatment for teenagers and young adults takes 6-8 months, for mothers 8-10 months. In TC Němčice it takes 10-15 months.
The project focuses on the overall readiness of them to find a way to focus in labour skills, to clients to their future employment on the open match job and care about family, to find a job labour market, as well as on the issues related despite a handicap (criminal record, long-term to the prevention of relapse (reuse of addic- unemployment, only primary education, no or tive drugs), and on evaluation of training for minimal professional experience, health prob- an employment. lems (like hepatitis C, HIV, varicose ulcer)).
The project activities are divided into – 1) occu- III. “Continuous evaluation” - except monitored pational record and self-development plan; 2) indicators there will be two questionnaires evalu- occupational therapy and practice; 3) relapse ated. One is “Evaluation of labour therapy” which prevention expanded by motivational and work- is a self-assessment made at the end of the 2nd related modules; 4) use of achieved theoretical phase of therapy which is then being analysed. and practical skills; 5) family counselling; 6) coor- This questionnaire serves in 3rd phase of therapy dination and project management. to assess how a client is prepared for a real job (outside a community). It should show strong It is a three-year project (from 1 May 2011 to and weak points of readiness to get employed 30 April 2014) and it takes place in two communi- and it serves to look introspectively on each ties. The team consists of 11 clients and the total person. Second part of the continuous evalu- number of clients involved in the project will be ation “Appraisal final questionnaire” is focused 90; all having their permanent residence outside on a feedback - prepared as a final report by a the city of Prague. therapist when a client ends in the programme.
The three main outcomes of the project: The budget is 6 174 494.4 CZK, of which about I. Manual “Methodology for relapse prevention 80 % are wages and salaries and the rest is used focused on employment” was created during the for equipment for occupational therapy – mechan- first months of the project and is used within ical and electronic equipment, kitchen equipment, relapse prevention groups. Themes include e.g. funds for animal and plant production, etc. “Mapping social needs of clients”, “Plans, objec- tives, personal and professional growth”, “How to Contact details: speak about your past with employers”, “Prepara- SANANIM tion for stressing situations”. Jiří Richter Executive Director The other two outcomes are currently under prep- Head Office aration and will be finalized in the upcoming year: 158 00 Praha 13, Ovčí hájek 2549/64A, Czech Republic II. “The system of training clients directed to the Tel.: +420284 822 872 labour market requirements of good practice” - Fax.: +420266 315 306 operational manuals of services will be enriched [email protected] with case interpretations/histories of clients for which the project was important to help them to get prepared for the labour market - it helped 4 Speed dating session Crossroads Gothenburg
The context: During cold Swedish winter in January 2012, sicknesses among homeless people increased rapidly. Poor living conditions exacerbated. This made us to take emergent actions with focus on three main dimensions: Rights, Obligations and Possibilities for EU migrants and third- country nationals living in Gothenburg City. As the basic needs were given a priority, we organized breakfast, possibility to get warm clothes and take a shower.
The project: One of the purposes of Crossroads is to provide EU migrants and third-country nationals with information about their rights, obligations and opportunities in Sweden. It is an initiative to enhance integration of EU citizens and third county nationals into the Swedish labour market by advising and guiding them in their job seeking process. The goal is also to advocate by becoming a voice for the EU immigrants at the local, national and European levels. Therefore one of the objectives of the information centre is to advocate for the rights of EU citizens living in Gothenburg by raising the concerns at all levels and involving local politicians to actions. The project contributes to the gathering of information about the migrants, their situation and their needs. Crossroads Göteborg provides support and assistance in regards to job seeking process (example: making CV’s (Curriculum vitae), as well as contacting relevant authorities both in Sweden and in other EU countries. By doing this Crossroads increases social and economic inclusion of the group concerned.
Main outcomes and budget At Crossroads we are 4 employees and 20 volun- Crossroad Göteborg has created a network teers. The extent of the number involved is entirely with the Public Employment Office, Migration depend only of what activities you choose to have, Board, Emergency Social Services, other NGOs We serve breakfast, which in itself means that ten and labour unions in order to raise awareness volunteers is dedicated solely to solving prepa- about intra-EU migration issues. A group of EU ration and delivery. The Swedish course requires migrants have written a debate article about additional volunteers. Minimum requirements for their challenges to Gothenburg’s biggest daily employees in addition to language skills, is a good newspaper. The report about the EU migrants, understanding of how national rules work and which was released by the City Mission of Goth- also EU legislation. In addition to the appropriate enburg based on the experiences of Crossroads personnel, you need a place reasonably central to Göteborg, has boosted the discussions on that secure access for this group. regard in the news reports and for the first time has led to the opened debate in the Swedish Contact details: Parliament. The annual budget is 2,5 million Crossroads Gothenburg SEK (~275 000 €), 0,5 million SEK (~58 000 €) Claes Haglund is from the City of Gothenburg. Stigbergsliden 6 SE - 414 63 Gothenburg, Sweden +46 31 755 36 00 www.stadsmissionen.org 5 Speed dating session “BIO-KNOBLAUCH ROMANES”
Bio-Knoblauch Romanes is a sustainable eco-social project aiming to provide a future for Roma families in Europe. The project is a follow up in a larger scale of a first pilot project and this new phase has started in late 2012 and run until 2014. The project aims to respond to different needs such as: full inclusion of Roma families into the local communities, support Roma families with income generating activities, through the biological agriculture. The consortium is composed by partners from 9 EU countries (Austria, Slovakia, Hungary, Romania, Germany, Poland, Croatia, Italy), including non-profits and Roma associations, local authorities and private companies.
Main outcomes and budget: • provision of training to women and men The project’s long-term goal is to create sustain- for sustainable livelihood there is no high able jobs by means of innovative and targeted dependency on technologies and instruments training concepts which will ensure a bright future that may need repair/continuous funding for the European Roma population. for operating.
• develop sustainable eco-social measures to Relevance (field of activity): support Roma families. Extreme poverty; Roma inclusion; Education for • create new jobs in the sector of agriculture, all; Gender. trade and manual work in order to provide Roma families with means to secure income Transferability (proven or potential): and an independent livelihood. The project is already running in 8 of the 9 coun- • improve life conditions and stabilize the liveli- tries (except Belgium where partner are European hoods of Rome families. networks) and it is already a scaled up project. • support the inclusion of Roma fami- lies sustainably. Contact details: EUROPEAN NEIGHBOURS The budget is made of contribution (financial or Markus P. Mandl in-kind) of the different partners. Total budget can Managing Director be estimated around 200.000 €. Großmarktstraße 8b, 4. Stock 8020 Graz, Austria Sustainability (lasting impact): Tel.: +43 (0) 664 / 52 00 646 • composition of partnership (private, public, [email protected] NGOs) is key for the economic sustainability www.european-neighbours.net after the public funding. 6 Speed dating session Emancipa-T
The Project is adressed to youth between 18 and 23 years old who, due to its situation of social exclusion (most of them are former user of supervised flats and inmigrants), and they need to count on a support that enables them to continue their basic studies (or some specific) and the insertion n labour market through a training contract. This contract is granted in a place, where he or she might continue studying and also can be provided with a family environment. The project is coordinated at national level, creating a network of employing agents, training agents, funding organizations, educators and youth beneficiaries at local level.
Main beneficiaries: employer in the training contract, food and accom- Young people from all around Spain with the fol- modation, training and educational mentoring of lowing characteristics: the addressee. Funds are distributed between the • Being part of a previous project within the beneficiary itself, the national applicant organiza- framework of Salesian Social Platforms for tion, the employer, individual partners and com- at least one year. panies and private foundations. • Having dropped out from studies due to exter- nal reasons (involuntarily), and therefore, Sustainability (lasting impact): likely to restart a training activity. This project is having a strong impact in every • Being part of a family environment with inte- participant, that come out from a complete social gration problems or without the necessary exclusion (without resources, without a social or structure for future personal development. family network, with a low formation, without • Lack of adults of reference that support housing access, without any entrance to labour them, whether because of absence, or due world), and after one year in the process, develop to being in their origin country, in case of a whole process of emancipation in a 90 % of young migrants. the cases (access to housing, ending or returning • Need of employment that enables them to to studies, higher possibilities of insertion in the get the material and economical means to labour market…). emancipate, and to renew their documenta- tion in case of young migrants. Relevance (field of activity): • Written commitment from the participants The project is oriented towards “youth facing com- that they will continue their training and profit plex situations”, and from systematic perspec- from this labour and learning opportunity. tive, faces several aspects: training, legal issues, housing, etc. Main Outcomes: Young people from this Project achieve: Transferability (proven or potential): • Reincorporate to studies, obtaining in most Is an easy project to export to other European cases the School gradúate. organizations, mainly those who, as Salesians, • Obtain their first working and professional apart from doing social projects may have access experience to other institutions: education, companies, etc. • Obtain some savings to face the process of final emancipation Contact details: • Live together in a positive environment of José Luis Aguirre Salesian setting. Director • Pay Social Security, and in certain cases, regu- Coordinadora Estatal de Plataformas late their Identity documents. Sociales Salesianas C/ Alcalá 164 Budget: 28028 Madrid, Spain The cost per young person is approximately of [email protected] 19.200 €, including economic support for the +34 91 361 00 50 7 Speed dating session Global Grant Small Subsidies
Global Grant–Small Subsidies (GG) is an initiative promoted by Apulia Region under the aegis of the ESF programme, to develop local economies by promoting employment for disadvantaged people, providing financial facilities. It takes two to tango: GG started at the end of the 2000-06 ORP on the instigation of the Cooperative Associations. Apulia Region made timely response, responding to the challenge avoiding the automatic withdrawal of funds. Real sharing of responsibility: Intermediary Organization (IO) managed the public Funds by committing to the goals and securing the full amount under bank guarantee. Synergies between the Funds: Mutual funds for cooperation development have participated with their own funds to capitalize the cooperatives participating in the GG. Shall we dance, again? Following on from this first step, Apulia Region launched a further GG, allocating 6M€ in an agreement signed with the same IO. Activities already in progress are scheduled to continue until Dec. 2014.
Sustainability (lasting impact): Transferability (proven or potential): The lasting period of the accomplished edition GG is an important tool for creating a new rela- of the Global Grant has been longer than the tionship between public bodies and representa- 12 months planned. The positive outcomes are tives of the social economy. The intermediate active right now. The Global Grant represented a body constituted, is an effective instrument to smart solution for responding to the needs of the achieving simplification of administrative proce- third sector (on one hand) and the disadvantaged dures and bureaucracy in addition to this allows people on other hand. The second edition have a higher effectiveness. Thanks to the proactive been planned and it’s going to be implemented on involvement of social actors are particularly active the base of the success of the first edition, aiming in the area and aware of the needs present. That to create an added value on the territory both on action has already been successfully implemented the social and economic point of view. in other parts of Italy and could certainly be imple- mented in wider areas of Italy and Europe, consid- Relevance (field of activity): ering the high added value in terms of efficiency Wide social inclusion activities have been imple- and social and economic profitability. mented in the first edition of the Global Grant, together with the proper involvement of all Contact details: stakeholders upon the regional territory. Those Responsible person: activities were about social inclusion, childhood GIOVANNI TRICARICO Regional Director education and care, youth facing complex situ- Confcooperative Puglia ation, innovative financial instruments. In par- [email protected] ticular really interesting was the start-up of a +39 080.5011001 cooperative made by Roma. The second edition Project presenter: will permit the financing of almost 200 initiatives. ANTONIO SPERA International Cooperation The goals will be the same than the first edition officer Confcooperative Puglia with a new keyword: innovation, realized through [email protected] new technologies and new ways of working in +39 080.5011001 the field of social Innovation, characteristics, role and perspectives of the social economy actors; Integration pathways for the employment of dis- advantaged people; Development of skills in a learning perspective, for youth and adults. 8 Speed dating session Individual Placement and Support (IPS)
Youth is an important factor in developing mental health problems and people with even severe mental health problems are willing and able to work productively, and employment has been shown to facilitate recovery. Traditional (re)integration schemes for this group fail to address the true barriers - prejudice and inaccurate perceptions of capabilities and potential.
Project information: Sustainability (lasting impact): Individual Placement and Support (IPS) is an evi- Research shows that the method is most effec- dence-based method shown to successfully inte- tive when closely following the principles of the grate people with severe mental health problems specifically developed ‘IPS Fidelity’ approach. into competitive employment as well as education Based on this framework, key considerations for and training. It is based on the premise that the implementation are: willingness to engage is the primary determinant • Availability of a designated employment of success and implements a person-centred specialist for each client, with focus on confi- approach, ‘place then train’ technique, and avail- dence-building and practical guidance (each ability of ongoing support to both sides of the employment specialist manages a caseload employment relationship. IPS is administered by of clients). a joint health and social services team and guided • Physical co-location of the employment spe- by a contextualised evaluation framework. cialist and clinical team. • Rapid job search and placement as opposed Main outcomes: to lengthy training modules. Implemented in pilot projects across Europe and • High priority to clients’ preferences in identi- worldwide, IPS shows more than double success fying job or education/training opportunities. rates in comparison with other activation meas- • Face-to-face meetings involving client, ures for people with mental health problems. IPS employer and employment specialist to build outcomes include considerably higher job access, objective perceptions. retention, and earning levels. In addition, IPS • Possibility of ongoing contact to support both participants gain employment faster. IPS is also client and employer (pilot projects show that associated with less dropout rates from its ser- the intensity of such contact substantially and vices (13 % Vs 45 %) and a reduction in hospital rapidly decreases over time). readmissions (20 % Vs 31 %). Budget: The conversion of traditional services to IPS thus translates into higher-paying and more IPS is cost-neutral. sustainable jobs, contributing to poverty reduc- tion. It also enables social participation through Contact details for further information: employment or education/training for what is Olga Kozhaeva otherwise one of the most marginalised groups. Mental Health Europe (MHE) On a macro-economic scale, it promotes savings Boulevard Clovis 7 on welfare and health costs as well as greater B-1000 Brussels, Belgium productivity and tax contributions. Tel: +32 2 280 04 68 Fax: +32 2 280 16 04 [email protected] [email protected] 9 Speed dating session Parler bambin ‘little talkers’
The project helps develop language skills of children under 3 years of age to reduce social and cognitive inequalities and, as a consequence, to prevent school drop-out and the intergenerational transfer of poverty.
Background: (+10 points in 6 months) in children who par- A pilot project in Grenoble revealed that 80 % ticipated in ‘Parler Bambin’. It also increased the of children in deprived urban areas were below attention that day-care staff pays to early-years average in normal language development for their language development. Moreover, the project age. Cognitive development in the first three years raised awareness among parents of the need for is crucial for the further capacity for learning, so good linguistic skills, in particular when French is addressing language issues at this early stage not the mother tongue of either or both parents. reduces inequalities, prevents school failure and It is expected that the project will bring long-term improves children’s chances of breaking out of socio-economic benefits through cost-avoidance, the cycle of poverty. A number of studies showed but a formal evaluation is still on-going. a strong link between poverty and a low level of language development in children. Language is Transferability: also the main tool for all relationships: the number In the pilot phase, the project was established in of words a person can make use of defines their one facility for babies and toddlers in 2008, then capacity of expressing feelings and the accessibil- evaluated and transferred in two other facilities in ity to the world of adults; lack of words can lead 2009. It was then gradually scaled up to 27 early- to misunderstanding and frustration. childhood services in Grenoble. When the tools and method were fully developed, the program Activities: was rolled out in other French cities that share Trained educators in 27 day-care facilities in the the same political objective of reducing child pov- city of Grenoble make constant interactive conver- erty: Lille in 2011, Rennes in 2012, Nantes and Le sation with babies and toddlers during the activi- Havre in 2013. The project’s transferability poten- ties. In addition, the educators organise regular tial is high in all early childhood care facilities. workshops with 2-3 toddlers identified as ‘late talkers’, where they encourage speaking using Contact person: techniques that gradually introduce words. Gre- Marie-Automne THEPOT noble’s day-care facilities give a high priority to Deputy Director vulnerable families (40 % of the toddlers). Social affairs Department City of Grenoble Main Outcomes: [email protected] An evaluation demonstrated strong impact of the project. A comparison between two groups of 50 similar children in two different day-care facilities showed improved speech in late talkers 10 Speed dating session Roma-Net
The project aimed to promote the inclusion of Roma people in nine European cities: Budapest (HU), Almería (ES), Bologna (IT), Glasgow (UK), Karvina (CZ), Kosice (SK), Nagykálló (HU), Torrent (ES) and Udine (IT).
Background: Main Outcomes: Roma-Net was set up as a partnership project The project consortium prepared eight the- between these nine European cities to tackle matic guides on the challenges to Roma Roma exclusion. Budapest was the lead partner in inclusion, employability, education, policy, the project, which lasted for 36 months. The pro- housing, health and social care, Roma move- ject evolved around the following three themes: ment in Europe and planning and govern- • active community engagement ance for Roma inclusion. The LSGs developed and empowerment. nine local action plans for Roma integra- • integrated and area based approaches to tion, which are currently being implemented. tackling exclusion and segregation. The project also highlighted the importance of • building a transitional labour market. building broad partnerships, including all stake- holders and establishing sound relationships and Relevance (field of activity): synergies to the city administrations. Importantly, Activities were carried out on two levels: the project offered the Roma population and its 1. Local planning and cooperation: in each city, organisations the means to engage with local a range of stakeholders came together to form authorities. Through stakeholder involvement, Local Support Groups (LSGs) to develop local stigma and prejudice are decreasing. Finally, the action plans. People from a range of services participation in the project has brought the issue such as education, healthcare, employment, of Roma inclusion into the local political agenda. housing, the police, political organisations and importantly local Roma organisations came Project funded by the URBACT II programme together to form the LSGs. The LSGs worked on preparing local action plans for Roma inte- Transferability: gration in their city or neighbourhood. The methodology of developing the local action plans can be used in many other cities. 2. Transnational exchange and learning: two transnational exchange and learning events Contact person: were organised under each theme, during which Gizella Matyasi partners learned from each other and from the- Senior Adviser and Project Manager matic experts. They also discussed current and Representation of Budapest planned actions and fed these into their own [email protected] local action plans. [email protected] www.urbact.eu/roma-net 11 Speed dating session StreetLink
StreetLink is a website, telephone service and mobile phone app which enable the public to alert local authorities in England about rough sleepers in their neighbourhood. StreetLink offers the public a means to act when they see someone sleeping rough and is the first step someone can take to ensure rough sleepers are connected to the local services, accommodation and support available to them. Anyone can become homeless, and sleeping rough can damage your health and be dangerous. Evidence suggests that many individuals sleeping rough may not be known to local services while not all rough sleepers are aware that advice and services are available to them. About 50 % of rough sleepers arrive on the streets without seeking advice from anyone. StreetLink aims to help address this by providing the first step the public can take to ensure rough sleepers are connected to the local services and support available to them. The details provided by a member of the public are sent immediately to the right local authority (out of 326 in England), so they can help connect the person to local services and support. The person reporting the problem will receive details of the action the local authority will take when they are told someone is sleeping rough. StreetLink staff contact the council within a week to find out what has happened as a result of the alert and, if requested, provide the person who made the report with an update. This feedback loop is crucial to the success of the project.
Main outcomes: costs of the phone line. It costs about £30,000 a We launched StreetLink in December 2012. Since month to run the StreetLink service. The most that date we have had 38,000 contacts from expensive part of the service is the 24/7 phone the public and received more 9,000 referrals of line which has fully trained professional staff rough sleepers. We have successfully found over working round the clock. 3,300 rough sleepers and connected them to local services. 550 people have been housed as StreetLink is managed and delivered by Home- a direct result of their referral to StreetLink. About less Link, the national membership charity for 50 % of our referrals come via the digital service homelessness services in England, in partnership (website and phone apps) and the remainder via with Broadway Housing and Support, a major pro- the phone line. vider of homelessness services.
Budget: Contact details: StreetLink is funded by the UK government as Matt Harrison part of their commitment to end rough sleep- Director of Business & Social Enterprise ing in England, with additional funding from the Homeless Link Mayor of London.StreetLink cost £150,000 to set www.homelesslink.org up. This funded the design and development of [email protected] the website and mobile phone apps, the under- Website: www.streetlink.org.uk lying databases of local authorities services, Phone: 0300 500 0914 the branding and launch publicity and the setup Mobile apps: “StreetLink” 12 Speed dating session “Provisions on organic and integrated policies for the recognition, promotion and support for the family”
A new regional law has been created to face the emerging urgent needs in the Veneto Region for early education and care. There is need for more flexibility of the existing measures and a better offer for family needs according to the principle of subsidiarity and for new criteria of quality, efficiency, productivity, cost effectiveness
The approach adopted is aimed at better under- business world and local governments to build standing today’s reality: on the one hand to rede- social well-being, including measures to promote fine the quantity and quality of social protection work-life balance... for individuals and families, resulting in a different distribution of resources, and on the other hand to Main outcomes, sustainability establish collaborations between public and pri- and relevance: vate entities in order to optimise policy outcomes The effectiveness of the these actions is rein- in favour of families guaranteeing the citizens’ forced through the role of the permanent fam- fundamental rights. In our region, families have ily observatory by intensive efforts devoted to had to cope with an increase in the expectations research and study of the “family situation”, not of the individuals who form them, the stress due only to meet its needs, but also to constantly elab- to the increasing work commitment of couples, orate family policies. This Regional law underlines the need for care and assistance related to the how legislation at local level can improve the situ- elderly, the attractions from the leisure sector, ation of the target group, which being “commu- the critical situations present especially amongst nity welfare” system, gives to local communities young people and in case of disintegration of the responsibilities and competences. family unit, the economic difficulties and, at the same time, with a decrease in the birth-rate. Concrete application in family counselling, social and educational system, family associations and With this law, we present a long and detailed list networks, family brands, families in need, recon- of objectives relating to the development of a ciliation family time and working hours family dimension, in its different education, train- ing, support and subsidiarity functions, as well as Contact details: the related services and the relationships that it Mario Modolo implies and influences. We want to foster the logic Director Social Services and coordinator of the of shared education responsibility between fami- ENSA network lies and services, but we also want to encourage Regione Veneto people to remain at home and with their fam- Rio Novo - Dorsoduro, 3493 ily unit, with integrated home care. Horizontal 30123 Venezia (VE), Italy subsidiarity is affirmed through the recognised Tel.: 041 2791420-1421 importance of family associations and networks, Fax.: 041 2791369 not to mention the collaboration between the e-mail: [email protected] 13 Speed dating session KansenWerkCentrum de Einder
The school, de Einder, has about 270 students between the age of 12 and 18 and is located in one of the most disadvantaged urban areas of The Hague, where crime and poverty are a big problem. The students that go to our school consist of 22 different nationalities, and a lot of them have problems with speaking Dutch and they have often learning disabilities and behavioral problems. Unemployment is very high, and most parents don’t have jobs. The main goal of our school is to enable them to realize these dreams: make them believe they can achieve what is possible, and also to make them responsible for the neighborhood they live in.
Main outcomes: ask for an explanation, who knows how to ask for We help our students to develop their skills and help and doesn’t react negative if they have repeat also to become a good employee, by practicing a task again. And our students will keep learning social and employee skills. during their job placement. Because they’ve learned how to gain experience in practice. In the Kansen WerkCentrum our 14 en 15 years old students “work” 1 day in a week in one of the Budget: 9 little companies we have: a shop, an informa- The KansenWerkCentrum is a very expensive tion desk, a copy shop, a launderette, a sewing project. Through our own efforts we’ve raised workshop, bicycle repair, technical woodshop, a €550.000,-. To become cost-effective we need restaurant with a little theatre, and an art studio €350.000 (the ESF Grant). We have received this that’s run by a group of artists with help from grant for 2013-2014, but it is uncertain if we can our students. Security and cleaning is also being count on it again in 2014-2015. carried out with help from our students. They feel, and are, responsible for their work and very proud The neighborhood and the local community is very to show it to others. The students are very enthu- happy with the effort we put into both. Thanks to siastic. So much so that they would even gladly de Einder the elderly have people to clean their “work” after school hours, helping the people in houses, assist the disabled in and around the the neighborhood with small jobs. house, and the people in the neighborhood have access to our school garden, where they can get The result: the adults (parents, teachers, neighbors) fresh vegetables and fruit, and where they can are very proud of the students. There is less van- relax. We think we have developed a project which dalism because we make them responsible for their can be used by every Praktijkschool school for own surroundings. But the most important is they helping students to better themselves and we are proud of themselves. They have learned new hope gain more recognition for our hard work- skills, and gained experience, instead of thinking to ing students. themselves that they can’t achieve anything. And when we try find them an internship in one of the Contact details: companies in The Hague they will meet our stu- A.A.M. van Loenen dents, who have great employee skills, they don’t Kansenwerkcentrum ‘De Einder’ get a learned expert. Instead, they get someone Spionkopstraat 9 who knows how to be punctual and who’s seldom NL - 2572 NK 's-Gravenhage ill. And if it should happen, knows how to commu- +31(0)70-4451616 nicate they with his employer. Who knows how to [email protected] 14 Speed dating session Development and Implementation of Motivation Program for Homeless Unemployed People
The project develops social rehabilitation services and introduce services as an alternative to long-time social care for homeless persons, including: persons released from prison; people with disabilities, imminent disabilities or chronic illnesses. It creates and implements a set of measures aimed at raising of self-esteem of homeless persons, resuming or improving their social skills as well as renewing or mastering jobs seeking skills or job skills or restore the social status and to adapt themselves to society. The whole process within the project is organized on the basis of multi-level principle.
Main outcomes: Outcome indicators: Development and implementation of alterna- 240 persons have received advanced social tive social rehabilitation and motivation program rehabilitation services during the project imple- through the development of self-respect and self- mentation. At this moment 6 persons have found care skills and the understanding of each person permanent job and around 60 persons has shown as full-fledged and capable member of society. their ability to enter into working conditions and The participants also acquired job skills, in a find short term job. learning by doing practice. Total amount of project: Target groups takes part in various processes of LVL 92 262,73 or EUR 131 278,00 the rehabilitation according to their individual rehabilitation plans. Financial beneficiary: Riga Shelter The participants could also get individual lessons and workshops offered by a psychologist, sand Country: therapy and health care - by a social worker, Latvia improvement of job skills - by a job skills trainer and social rehabilitation - by a specialist. Contact details: Project presenter: Within the framework of the project people have Inese Steina been aware of the current situation and have Deputy director a wish to change their own life. At the moment State Employment Agency 6 persons have found the job. [email protected] +37167072004 People involved in the project expressed their Responsible person: gratitude about the ‘role playing game’ - job Dagnija Kamerovska interview and repeatedly express their regret of Director the end of this project. There are groups of people Riga Shelter which, once the project was already ended, partici- [email protected] pate at weekend classes organized according to +37167037760 the guidelines of the developed social motivation and rehabilitation programs. 15 Speed dating session Social Supermarkets
Under this project, food is distributed to people who are deprived, in a dignified way, ensuring that individual choices and needs are respected.
Background: Transferability: Since the 2008 economic crisis, the number of The project has a large transferability potential. As people requiring food assistance in the Nou Barris the pilot project was successful, the city authori- district of Barcelona has increased. Food products ties decided now to open solidarity supermarkets are provided by the Food Bank, as part of the Euro- in each of Barcelona’s ten districts. The project pean Program of Food Aid to the Most Deprived. was inspired by the French ‘Epiceries Sociales’. To deal with this increased demand, the social supermarket (DISA) was established in 2012 and Contact person: is run by Caritas, which works together with the city Jordi Tolrà i Mabilon, authorities to supply food to people most in need. Director of Barcelona’s Social Inclusion Plan 2012-2015 and Policy Advisor for Social Affairs Activities: Barcelona City Hall The neighbourhood social services assess the [email protected] family or an individual and allocate a number of points (depending on the size of the family). People can then spend these points in the social supermarket by choosing products which they and their family need for next month. The supermar- ket is thus a dignified way of distributing food. The social supermarket also distributes hygiene products and so it collaborates with cosmet- ics companies.
Outcomes: The project ensures basic nutrition among both adults and children, preventing therefore, a range of problems. In fact, educational outcomes, employment performance and health are heavily affected by diet.
The project eliminated queuing to get charity food in the area where the supermarket has been opened. It also increased the engagement of the local community through volunteering and it decreased work load of social services.