Positive Aging 2014 Directory

| 3 Positive Aging Directory Information for people 50+ and their families Table of Contents (You may also find what you’re looking for in the alphabetical index on pages 151–156.)

A Message from the Premier, Honourable Stephen McNeil 6 A Message from the Minister of Seniors, Honourable Leo A. Glavine 6 About this Directory 8 Frequently Called Numbers 9 Department of Seniors 10 Toll Free Seniors Information Line 10 Toll Free Seniors Abuse Information and Referral Line 10 Funding Initiatives 11 Seniors’ Organizations in Nova Scotia: Group of IX Seniors’ Advisory Council of Nova Scotia 13 Seniors Councils, Clubs, and Centres 18 Other Nova Scotia Seniors Organizations 21 Recognition & Scholarships 22 Congratulatory Messages 22 Intergenerational Award 22 Order of Nova Scotia 22 Remarkable-Senior Awards 23 Federal Government: Aging and Seniors 23 National Seniors Organizations 24 Information and Referral 25 Seniors Information Services 25 Government Information 26 Resources for Newcomers 26 Resources for Senior Women 27 Government Information 27 Help Lines 30 Active Living, Recreation, and Sport 31 Nova Scotia Department of Health and Wellness 31 Leisure and Hobbies 37 Volunteer Activities 39 Travel 42 Planning for your Grandchildrens’ Education 43 Lifelong Learning Opportunities 45 Libraries 45 Gerontology Programs 46 Community Learning Networks 46 Other Seniors Programs 46 University and Community College Courses for Seniors 46 Computers and the Internet 49 Employment 53 Transportation 58 Licences and Safe Driving 58 Federal Retirement Income Programs 64 Provincial Financial Aid Programs 72 4 | Positive Aging Directory / Table of Contents

Vital Statistics and Proof of Age 74 Birth, Marriage, and Death Certificates 74 Proof of Age 74 Taxes 75 Personal Income Tax 75 Impôt sur le revenu des particuliers 75 Community Volunteer Income Tax Program 76 Programme communautaire des bénévoles en matière d’impôt 77 GST/HST Credit 77 Crédit pour la TPS/TVH 77 Legal Matters 79 Nova Scotia Department of Justice 79 Legal Information Society of Nova Scotia (LISNS) 80 Other Legal Resources 81 Human Rights 82 Consumer Information and Complaints 82 Insurance 84 Senior Abuse Awareness 86 Telephone Contact Programs 92 Personal Emergency Response Systems 92 Emergency Medical Information 93 Nova Scotia Emergency Management Office (EMO) 94 Housing 95 Housing Nova Scotia 99 Home Maintenance, Renovations, and Environmental Assessments 102 Provincial Health Services 104 Nova Scotia’s Health-Care System 104 Nova Scotia Health Insurance/MSI 107 Ambulance Services 108 Nova Scotia Seniors’ Pharmacare Program 110 Medication Use 115 Private Health Insurance 115 Continuing Care Services 115 Protection of Persons in Care 120 Addiction Services 123 Mental Health Services 124 Adult Mental Health Programs/ Services 125 Preventing Falls 126 Specialized Health Programs for Seniors 127 Accommodation for Health-Care Patients and Visitors 127 Health Screening Programs 128 Services for Frail, Disabled, or Homebound Seniors 130 In-Home and Community Meal Programs 131 Health Equipment and Services 133 Private Home Care and Home-Support Services 134 End-of-Life Issues 139 Health-Related Organizations 143 Safer Sex 148 Professional Associations 150 Alphabetical Index 151 Advertisers’ Directory 157

6 | Positive Aging Directory / Welcome Messages

Message from the Premier of Nova Scotia

I’m pleased to present the Seniors play important roles keeping our Positive Aging Directory communities healthy and vibrant. I believe we for 2014. owe it to our parents and grandparents to make Seniors are the fastest the necessary investments in our communities so growing age group in our seniors can get the care and support they need to population. This trend live well in our province. is expected to continue for the next several decades. The Nova Scotia government will work hard to ensure that strong programs and services are in place to protect seniors, support our caregivers and strengthen our Hon. Stephen McNeil communities. Premier of Nova Scotia The Positive Aging Directory is an important resource that will help you discover and access government programs and community resources that focus on active, healthy living for older Nova Scotians.

Message from the Minister of Seniors

Thank you for taking the connected with us by visiting us at www.gov.ns.ca/ time to explore the Positive seniors or calling us toll-free at 1-800-670-0065 or Aging Directory. following us on Twitter @NSSeniors. As the Minister of Seniors, I want you to have I look forward to hearing from you. quick and easy access to the programs and services available to our seniors. This directory is produced each year to keep you informed about the programs and services Hon. Leo Glavine offered in your community. It can help you find Minister of Seniors new opportunities for learning, socializing, volunteering or being active. We know that living an active and engaged lifestyle is essential for healthy, positive aging. The Department of Seniors welcomes your ideas and inquiries. I encourage you to stay Provincial & Federal Representatives

Jamie Baillie Robert Chisholm Hon. Geoff Regan MLA – MP – Dartmouth–Cole Harbour MP – Halifax West

Constituency Office: Constituency Office: Constituency Office: 6 MacFarlane Street Evergreen Place 1496 Bedford Highway Springhill, NS 530 Portland St., Ste. 204 Suite 222 B0M 1X0 Dartmouth, NS Bedford, NS B2Y 4V6 B4A 1E5 Ph: 597-1998 Ph: 462-6453 Ph: 426-2217 Fx: 597-8080 Fx: 462-6493 Fx: 426-8339

Toll Free 1-888-923-2262 Email: [email protected] Email: [email protected] Email: [email protected] www.robertchisholm.ca www.geoffregan.ca

Gerald Keddy Greg Kerr Maureen MacDonald MP – South Shore–St. Margaret’s MP – West Nova MLA –

Constituency Office: Constituency Office: Constituency Office: 129 Aberdeen Rd., 368 Main Street, 3115 Veith Street Suite 201 Suite 220 Halifax, NS Bridgewater, NS Yarmouth, NS B5A 1E9 B3K 3G9 B4V 2S7 Ph: 527-5655 Ph: 742-6808 Ph: 455-2926 Fx: 527-5656 Fx: 742-6815 Fx: 455-3929

Toll Free: 1-888-816-4446 Email: [email protected] Email: [email protected] Email [email protected] www.geraldkeddymp.ca www.maureenmacdonald.ca Gordie Gosse Lenore Zann Leo Glavine MLA – Sydney-Whitney Pier MLA – Truro-Bible Hill-Millbrook-Salmon River MLA – Constituency Office: Constituency Office: 35 Commercial Street, 694 Main Street 731 Victoria Rd Suite 212 P.O. Box 250 Sydney, NS Truro, NS Kingston, NS B1N 1J3 B2N 3H9 B0P 1R0 Ph: 564-9161 Ph: 897-ZANN Ph: 765-4083 Fx: 564-9975 (9266) Fx: 765-4176

Email: [email protected] Email: [email protected] Email: [email protected] www.mlalenorezann.ca

For more information about all Nova Scotia’s Members of the Legislative Assembly (MLAs), visit the legislature website: http://nslegislature.ca 8 | Positive Aging Directory / Introduction

For more information about About this Directory this directory please contact the Department of Seniors. Welcome to the 24th edition of Positive Aging Directory. It is Call 424-0065 or produced annually by the Nova Scotia Department of Seniors. It 1-800-670-0065 (toll free in NS). includes a number of features designed to help find what you need: Valerie J. White, Chief Executive Officer • Table of Contents – Page 3. A list of general topics by page Department of Seniors number. 15th Floor, Barrington Tower 1894 Barrington Street • Alphabetical Index – Begins on page 151. An index of all the Halifax, Nova Scotia organizations, agencies, and government departments featured B3J 2R8 within the publication. Phone: 424-0065 • Advertisers’ Directory – Begins on page 157. Toll Free: 1-800-670-0065 Fax: 424-0561 E-mail: [email protected] This guide is reviewed and changed each year to help meet your www.novascotia.ca/seniors needs. If you have suggestions or comments about this edition of the Positive Aging Directory, we want to hear from you! Please use the Produced by Metro Guide Publishing “Give Us Your Comments” form at the back of the guide and return it to the Nova Scotia Department of Seniors. Thank you! For advertising inquiries: Tel. 420-9943 Fax 429-9058 E-mail: [email protected] «This symbol notes that the government department, www.metroguidepublishing.ca organization, or agency that provides the particular service is able 1300 Hollis Street, Halifax, Nova Scotia B3J 1T6 to respond in French to questions and concerns from the public. Publisher Patty Baxter Advertising Sales Susie White «Ce symbole indique que le ministère, l’organisme ou l’agence Production Coordinator Paula Bugden du gouvernement qui offre ce service est en mesure de répondre en Design Beth Muzzerall Printing Advocate Printing & Publishing français aux questions et aux préoccupations du public. Endorsement Disclaimer

The Department of Seniors does not endorse or recommend @Crown copyright, Province of any commercial products or private-sector services listed in this Nova Scotia, 2014. directory. Consumers should be cautious and ensure that the No part of this publication may be individuals and companies they deal with are reputable. See page 82 reproduced without written consent of in this directory for information about the Better Business Bureau. Communications Nova Scotia. While every Contact Service Nova Scotia and Municipal Relations at effort has been made to ensure accuracy, the publisher cannot be held responsible 1-800-670-4357 to determine whether a business is registered. for any errors or omissions that may occur.

Unless otherwise noted, phone numbers (if long distance) should be PLEASE RECYCLE preceded by the provincial area code 902. ON OUR COVER Main Image: Touring Nova Scotia, Lighthouse Museum & Research Centre on Advertising the Pictou waterfront, housed in a replica The Nova Scotia Department of Seniors would like to thank the of the 1905 gulf-style lighthouse in Caribou. CNS Photo – Len Wagg advertisers in the directory for their support. Inset Images: CNS Photo – Len Wagg, Megan Mahon, Catherine Neily Positive Aging Directory / Frequently Called Numbers | 9

Frequently Called Numbers Continuing Care Services (Home Care, Long-Term Care, Caregiver Allowance, Adult Protection) 1-800-225-7225 Doctors Nova Scotia 468-1866 Federal Government General Inquiries 1-800-622-6232 GST Refunds 1-800-959-1953 Home Repair Grants & Loans (by regional office) See page 99 Housing and Care / Housing Authorities (by regional office) See page 95 Income Tax (personal tax and volunteer clinics) 1-800-959-8281 Legal Information Society of Nova Scotia (publications) 454-2198 (general inquiries) 455-3135 MSI 1-800-563-8880 Nova Scotia Department of Seniors 424-0065 or 1-800-670-0065 Old Age Security (OAS)/Guaranteed Income Supplement (GIS), and Canada Pension Plan (CPP) (English) 1-800-277-9914 (Français) 1-800-277-9915 Pharmacare Program 1-800-544-6191 Property Tax Rebate 1-877-296-9338 Service Nova Scotia and Municipal Relations (motor vehicles, vital statistics, licenses, land registration, consumer services, Provincial Tax Commission) Public Inquiries 424-5200 or 1-800-670-4357 Superannuation Plans (Provincial): 424-5070 or 1-800-774-5070 (Federal): 1-800-561-7930 Transportation Services (by region) See page 58 10 | Positive Aging Directory / Nova Scotia Department of Seniors

Nova Scotia Department of Seniors

The Nova Scotia Department of Seniors is the are answered or returned during business hours, provincial government agency responsible for 8:30 am–4:30 pm Monday to Friday (except seniors’ interests and information. holidays.)

The department serves as a single entry point to Phone (toll free in NS): 1-877-833-3377 or government for seniors and their families. The Phone (out of province): 902-424-3163 department partners and consults with other government departments, seniors, and seniors’ If the situation is an emergency or it could be organizations and groups. Together we coordinate dangerous, call the police at 911. government policies, programs, and services for seniors. The department also responds to seniors’ More information about senior abuse is included issues and concerns and provides information on in this directory on pages 86–91. matters related to aging. Funding Initiatives Seniors Toll Free Information The Age-Friendly Communities Program Grant Line supports municipal units in creating or adapting To obtain information on programs and services policies, services and the built environment to for seniors, or discuss any concerns you may have, help older people to participate fully in healthy, call the department from anywhere in Nova Scotia supportive communities. Grants support two at no charge. main streams:

Hours: Monday to Friday, 8:30 am–4:30 pm • community planning to develop and implement (except holidays.) An answering machine records action plans based on the community’s age- messages left after hours, and staff respond to friendly priorities them the next working day. Phone: 424-0065 | Toll Free: 1-800-670-0065 • projects to create or adapt the community’s physical structures or services to make them accessible to seniors with varying needs and Senior Abuse Information and abilities Referral Line Grants up to $5,000 are awarded to municipalities. Call the Senior Abuse Information and Referral Projects must be 50% cost-shared with Line for information on abuse, resources and municipalities, either in cash or in-kind. To see services available to help, or to talk about a examples of projects funded in the past, visit the situation that is concerning you. Your call will be Department of Seniors at www.gov.ns.ca/seniors. kept confidential except as required by law. Calls Positive Aging Directory / Nova Scotia Department of Seniors | 11

The Positive Aging Fund Grant helps non- Justice. The grant contributes to the enhancement profit, community based organizations create of existing Seniors’ Safety Programs and the and implement projects that advance the goals expansion of programs to areas of Nova Scotia outlined in Nova Scotia’s Strategy for Positive where programs do not currently exist. Grant Aging. The grant supports projects with a money is made available to eligible programs focus on health, well-being and community annually to a maximum of $20,000. The grant participation of Nova Scotia seniors. Grants are demonstrates government’s commitment to awarded up to $10,000, and may fund up to 100% seniors’ safety and provides a cost effective of the project. To see examples of projects funded approach to crime prevention and community in the past, visit the Department of Seniors at capacity building. The grant also supports the www.gov.ns.ca/seniors. Nova Scotia Elder Abuse and Positive Aging strategies and actions to prevent and reduce The Senior Safety Grant is a joint initiative of crime. Non-profit organizations may reapply each the Nova Scotia Departments of Seniors and year, when the funding call is open.

“Providing rst-rate quality nursing care & home support is what we do” Call for Free in-home consultations 435-2525 Serving Metro & Surrounding Areas Fax: 434-9505 Toll Free 1-800-565-3494 www.beltoneworld.com

HALIFAX Professional 422-4327 • Registered Nurses 6589 Chebucto Rd. "We treat your family… Services by Licensed • Licensed Practical Nurses BEDFORD 835-3494 • Personal Care Workers / CCA like family." 2 Dartmouth Rd. Hearing Instrument • Sitters (Home & Hospital) DARTMOUTH Practitioners & 469-3494 • Foot Care / Blood Collection 530 Portland St. • Palliative Care WINDSOR Audiologists. 798-0952 53 Gerrish St. • Housekeeping / Cooking • Live-in / Live-out Caregivers • Companionship • Family Relief / Respite Care VAC HEALTH IDENTIFICATION CARDS ACCEPTED. WCB APPROVED SERVICE PROVIDER. Short or long term Live-in or Live-out caregivers available for elderly & children www.ansoncaregivers.ca • email: [email protected] • [email protected] 0% financing solutions OAC 5 Portland Estates Blvd Dartmouth, NS B2W 6A1 • P.O. Box 1188 Dartmouth, N.S. B2Y 4B8 12 | Positive Aging Directory / Nova Scotia Department of Seniors

Please call the Department of Seniors for information about when and how your organization may be eligible to apply for the grants described above.

Department of Seniors Phone: 424-0065 | Toll Free: 1-800-670-0065 Fax: 424-0561 E-mail: [email protected] www.novascotia.ca/seniors Positive Aging Directory / Seniors Organizations in Nova Scotia: Group of IX | 13

Seniors Organizations in Nova Scotia: Group of IX Seniors Advisory Council of Nova Scotia

The Department of Seniors consults regularly communities and quality of life for older adults in with the Group of IX Seniors Advisory Council Nova Scotia through knowledge transfer, capacity of Nova Scotia. The “Group of IX” is independent building, and advocacy. Regionally based Ageing of government and may consult with other Well Together Coalitions work with community organizations and special interest groups in an partners in many aspects of ageing well, including effort to be fully informed and representative of physical activity and falls prevention, age friendly the senior population of the province. The Group communities, access to transportation, and of IX has recently had significant input into such gambling awareness. seniors-related government programs as Seniors’ Pharmacare and the Continuing Care Strategy. Community Links serves as the Nova Scotia Division of Canadian Pensioners Concerned and Organizations whose elected representatives form is an active member of the Group of IX. the Group of IX are highlighted below. Bill Poole, President CARP – A New Vision of Aging Phone: 582-1229 Email: [email protected] in Canada Anne Corbin, Executive Director CARP is a national organization that promotes the Phone: 422-0914 | Toll Free 1-855-253-9355 rights and quality of life for Zoomers - Canadians Email: [email protected] aged 50 and over. A non-profit association that www.nscommunitylinks.ca does not receive government funding, CARP advocates for social change, offers member benefits and information, and hosts community National Association of Federal events through its chapters. Retirees (FSNA) FSNA protects the benefits and promotes the CARP Nova Scotia Chapter interests of people (and their spouses and Bill VanGorder, President | Phone: 497-8073 survivors) who have retired from the ranks of E-mail: [email protected] the Public Service of Canada, the Canadian www.CARPnovascotia.ca Forces, the Royal Canadian Mounted Police and federally appointed judges. Federal retirees who Community Links: have questions about their pensions may call the Superannuation Directorate at 1-800-561-7930 for Representative Canadian information. Pensioners Concerned Community Links is a provincial non-profit Federal Superannuates National Association also organization with a membership comprised known as National Association of Federal Retirees of seniors’ clubs, senior serving organizations, (FSNA) and individual members aged 55+. Community Phone: (613) 745-2559 Links works to promote healthy, age friendly E-mail: [email protected] | www.fsna.com 14 | Positive Aging Directory / Seniors Organizations in Nova Scotia: Group of IX

Federation of Senior Citizens Le RANE travaille, en implantant des programmes et en organisant des activités, à atteindre deux and Pensioners of Nova Scotia résultats importants : (FSCPNS) Vitalité : Les aînés constituent un facteur important The Federation is composed of small and large de la vitalité de l’Acadie de la Nouvelle-Écosse. seniors’ clubs and councils across the Province Mieux-être des aînés : Les aînés de l’Acadie de la and as such is viewed as a strong voice for Nouvelle-Écosse atteignent un plus grand niveau seniors. The Federation, through its Councils de mieux-être. and Clubs, monitors seniors programs, services, benefits as well as advocates for their maintaince. Le Regroupement compte des membres répartis An Annual Convention is held in May each year dans les sept régions acadiennes de la Nouvelle- at the Glengary Trade and Convention Center, Écosse. Pour de plus amples renseignements au Truro. Resolutions are read, discussed and those sujet des activités du Regroupement ou pour accepted are put in a report and presented to the devenir membre, n’hésitez pas à visiter leur site appropiate government department. Web au www.rane.ns.ca ou à communiquer avec le bureau du RANE au 433-0860. Bernie LaRusic, President | Phone/Fax: 562-1901 E-mail: [email protected] Stan Surette, Président | Phone: 762-2457 E-mail: [email protected] Nova Scotia Government Retired Employees Association (NSGREA) Retired Teachers Organization NSGREA is dedicated to the well-being of retirees of the Nova Scotia Teachers who are in receipt of a pension from the Nova Union (NSTU) Scotia Public Service Superannuation Plan. This The Retired Teacher Organization of Nova Scotia includes the Nova Scotia Power Corporation, is the official body representing the retired Nova Scotia Liquor Commission, Canadian Union teachers of Nova Scotia and will advance, promote of Public Employees (NS Transportation) and and protect the welfare of its members. the Nova Scotia Public Servants. All recipients of the Nova Scotia Public Service Superannuation Jim Kavanaugh, President | Phone: 862-3833 Allowance may join. E-mail: [email protected]

Bernard K. Conrad, President | Phone: 865-5050 E-mail: [email protected] Royal Canadian Legion, Nova www.nscommunitylinks.ca Scotia/Nunavut Command The RCL is a non-profit, dues supported Regroupement des aînées et aînés organization that advocates and secures benefits and support services for Veterans and their de la Nouvelle-Écosse (RANE) families. The Royal Canadian Legion are the Le RANE est l’organisme porte-parole des aînés keepers of Remembrance in Canada. The NS/NU de l’Acadie de la Nouvelle-Écosse. En plus de faire Command of the RCL also supports programs for valoir les points de vues, désirs et besoins des youth and seniors throughout Nova Scotia and aînés de cette communauté auprès des diverses the territory of Nunavut. instances gouvernementales et communautaires, le RANE favorise et valorise la contribution des Phone: 429-4090 Ext.3 | Toll free: 1-877-809-1145 aînés à la collectivité. E-mail: [email protected]

Highlights Provincial government programs are helping seniors Out-of-province Travel and Accommodation live independently, take part in local activities and Assistance stay mobile. Many of these programs and benefits are Nova Scotians who need to travel outside the intended to make life better for lower-income seniors. province for insured medical care that is not available in Nova Scotia may qualify for help with travel costs. Programs Income tax refund for seniors receiving To determine whether a patient qualifies, a specialist Guaranteed Income Supplement sends a letter to MSI explaining why the treatment Seniors who received the Guaranteed Income is needed. MSI will inform the specialist whether the Supplement and paid provincial income tax get a patient is eligible for coverage. For more information, refund. The amount an individual receives depends visit the Department of Health and Wellness at http:// on how much they paid in provincial income taxes for novascotia.ca/DHW/Travel-and-Accommodation- the previous year. An application form isn’t required, Assistance/ or call 1-877-449-5476. but an income tax return must be filed each year. This benefit helps more than 17,000 seniors, putting What does this mean for me? a minimum of $50 and an average of $463 back in Helping seniors pay for travel outside the province their pockets for the 2012 tax year. Starting January when they are sick can make it easier for them to 1, 2014, most seniors currently receiving the refund focus on getting better instead of worrying about will not have to pay provincial income taxes and wait travel costs. for a refund cheque thanks to a new Age Amount tax credit. You could get help with paying for up to 12 medical visits outside Nova Scotia a year. For each trip you Age Amount tax credit could be reimbursed for up to $1,000 for travel by plane, bus or train. You could also receive up to Beginning with the 2014 tax year, approximately $1,500 for each month’s accommodation (maximum 25,000 seniors will have their provincial income $125 each night). Transportation costs for an escort tax liability reduced to zero and an additional to travel with the patient will be covered if medically 4,000 seniors will have a portion of their income required. tax returned to them through the new $1,000 non- refundable Age Amount tax credit. Seniors with taxable income of less than $24,000 will be eligible Self-managed Care Allowance and Personal to claim the new tax credit. More information on how Alert Assistance to claim this credit will be included in the 2014 tax Some people would be able to stay in their package. own homes longer if they had a little more help. These programs could help them live safely and Nova Scotia Affordable Living Tax Credit independently in their homes. Please see page 119 of The Nova Scotia Affordable Living Tax Credit provides this directory for more information about the benefits $255 per household, plus $60 for each child under 19 available. living in the household, for those with family incomes up to $30,000 dollars. Families with incomes between Ambulance Fee Assistance Program $30,000 dollars and $35,100 will receive a partial Some Nova Scotia seniors will be able to have their credit. The amount of the credit is calculated from the ambulance fees waived under the Ambulance Fee income tax return. This tax credit from the provincial Assistance program. To qualify, they must meet first government will help offset some of the cost of the Statistics Canada Low Income Measure criteria. paying tax on goods and services. For a full list of eligibility criteria or to apply, visit http://novascotia.ca/dhw/ehs/. Ambulance fees for seniors What does this mean for me? The provincial government pays the cost of transfers If you live in public housing, you may notice the from one health-care facility to another (such as following ongoing upgrades to help you get around hospitals) but there are fees for other ambulance more easily and stay safer: services. The fee to transport nursing home and • automatic door openers to make large, heavy residential care facility residents to hospital is doors easier to open $52.90. For seniors who need an ambulance to get • lever door handles to replace hard-to-turn knobs to medically necessary appointments, the fee is • ramps to make it easier to avoid stairs and keep $105.80. For more information, visit http://novascotia. seniors mobile ca/dhw/ehs/ambulance-fees.asp. • electricity generators, in case of power failure • handrails for added safety Fair drug prices • extra-loud fire alarms, to help hard-of-hearing Nova Scotians are now paying less for generic drugs residents stay safe in case of fire through the Pharmacare program and the cap for the cost of most generic drugs is now 35 per cent of the The Department of Community Services houses cost of brand names. A number of Nova Scotians, 8,500 seniors in public housing around the especially seniors, rely on Pharmacare. This will help province. These improvements will help seniors live ease some of the financial burdens many seniors independently longer. face. Assistance for low-income homeowners Continuing care improvements Efficiency Nova Scotia offers assistance to low- The province continues to make major investments income homeowners who wish to make their homes to support home care. By drastically reducing wait more energy-efficient. Upgrades like insulation and lists, this will help people stay in their homes and draft-proofing can make homes more comfortable communities longer. Home-care services are available and heating bills more affordable. to Nova Scotians of all ages who need help with care in their homes and communities. What does this mean for me? If you own your home and you meet the income The Department of Health and Wellness has also eligibility requirements, you could receive free energy- made improvements to the Caregiver Benefit efficiency upgrades to keep the heat in. Upgrades program, which is for low-income adults with high can reduce energy bills, saving you money every year care needs. If the caregiver and the care recipient and helping you stay in your home. To apply for this both qualify for the program, the caregiver will receive service, contact Efficiency Nova Scotia (1-877-434- $400 per month. This benefit is now available to more 2136). Nova Scotians because of the changes made to qualifying income levels. Heating Assistance Rebate Program The Heating Assistance Rebate Program helps lower- Building improvements that help seniors remain income Nova Scotians with the cost of home heating. This program is for residents who pay a heating bill at in their own homes their current address and: The Department of Community Services continues • are living alone with an income of less than to address this issue from two directions. First, by $27,000 implementing an Aging in Place Plan targeted at • live with others and have a combined income of making seniors’ public housing more age-friendly to less than $42,000 help seniors live independently longer. Second, there • receive Income Assistance from the Department of are two programs for low-income senior households: Community Services, or the Home Adaptations for Seniors Independence • receive the Guaranteed Income Supplement Program and the Senior Citizens Assistance Program. These programs help seniors continue to live For an application please visit independently in their own homes. www.homeheatinghelp.ca or call 1-800-670-4357. 18 | Positive Aging Directory / Seniors’ Councils, Clubs, and Centres

Seniors’ Councils, Clubs, and Centres

Approximately 14 seniors councils and over 150 Antigonish/Guysborough Senior Citizens’ seniors clubs are active in Nova Scotia. They Council #63 offer a wide variety of representation, programs Shirley Davidson, Phone: 386-2625 and social events for local seniors. To find local contacts, please call the Department of Seniors. Cape Breton Council of Senior Citizens and Pensioners Seniors’ Councils Emerson Jessome, Phone: 736-2174 Councils are comprised of representatives from each seniors club. They serve as a forum for Colchester/East Hants Seniors’ Council sharing information and addressing local seniors Vince De Adder, Phone: 662-2536 issues. Representatives of the seniors councils are invited to meet with the Department of Seniors at Cumberland County Senior Citizens’ Council least twice a year. Judy Schultz, Phone: 447-2272

Annapolis County Senior Citizens’ Council Halifax County Seniors’ Council – Zone 15 Murray Covert, Phone: 532-2660 Irvin Patterson, Phone: 404-5110

Inverness/Victoria 63A Council Don Fitzpatrick, Phone: 248-2202

Kings County Senior Citizens’ Council Rita Tibert, Phone: 678-1658

Pictou County Council of Senior Citizens Len Thomas, Phone: 485-3337

Richmond County Senior Citizens’ Council Alister Jollymore, Phone: 226-0554

Sackville Seniors’ Advisory Council Charlene Nolan, Phone: 864-5591

Yarmouth County Senior Citizens’ Council Eileen Pothier, Phone: 663-4700

Association of Halifax Regional Senior Councils Inez MacKenzie, Phone: 885-3055 Positive Aging Directory / Seniors’ Councils, Clubs, and Centres | 19

Societies Act / Registry of Joint Sackville Seniors Advisory Council Stock Companies 45 Connolly Road, Lower Sackville Seniors clubs, councils and other organizations Phone: 864-5591 may incorporate under the Societies Act for a fee E-mail: [email protected] of $42.35, with an annual renewal fee of $30.35. www.sackvilleseniors.com

Registry of Joint Stock Companies Spencer House 9 North, Maritime Centre 5596 Morris Street, Halifax 1505 Barrington Street Phone: 421-6131 PO Box 1529, Halifax, NS B3J 2Y4 E-mail: [email protected] Phone: 424-7770 | Toll Free: 1-800-670-4357 www.spencerhouse.ca E-mail: [email protected] www.gov.ns.ca/snsmr/rjsc Ward 5 Neighborhood Centre 5540 Russell Street, Halifax Seniors’ Centres Phone: 454-0018 | www.ward5.org Seniors centres are places where people can meet one another, participate in activities, and receive Cape Breton Region services. Contact your local seniors centre for a Fortress Club complete listing of the activities it provides. 7572 Main Street, Louisbourg Phone: 733-2896 Metro Region Bloomfield Centre 2786 Agricola Street, Halifax Phone: 490-4629

Chebucto Links 2080 Windsor Street, Halifax Phone: 422-3525 E-mail: [email protected] www.chebuctolinks.ca

Dartmouth Seniors’ Service Centre 45 Ochterloney Street, Dartmouth Phone: 465-5578 reBoom 2615 Northwood Terrace, Halifax Phone: 454-3361 | www.nwood.ns.ca

Rockingham Community Centre 199 Bedford Highway, Halifax Phone: 490-4686 E-mail: [email protected] 20 | Positive Aging Directory / Seniors’ Councils, Clubs, and Centres

Steelworkers and Sydney Pensioners Club Valley Region 30 Inglis Street, Sydney Kingston & Area Seniors’ Association Phone: 539-8000 Kingston Lions Club, Kingston | Phone: 765-3292

North Shore Region Western Region Club 60 Bear River New Horizons Centre Antigonish | Phone: 863-3195 Bear River | Phone: 245-2234

Greenfield Oldsters Club Freeport Super Seniors Aspen | Phone: 833-2230 Freeport, Digby County | Phone: 839-2320

Pictou County New Horizons Seniors’ Centre Les Femmes Acadiennes de Clare 14 Kempt Street, Pictou | Phone: 485-2573 Saulnierville | Phone: 769-0719

Seniors Outreach/Help Line Nouveaux Horizons de la Baronnie c/o Valley View Villa, Stellarton Lower West Pubnico | Phone: 762-2741 Phone: 752-8400 E-mail: [email protected] Tiverton Super Seniors Tiverton, Long Island | Phone: 839-2244 South Shore Region E-mail: [email protected] Bridgewater Senior Citizens’ Club 96 North Street, Bridgewater | Phone: 543-2213 Westport Super Seniors Westport, Digby County | Phone: 250-0889 Sunnyside Senior Centre Chester Basin Positive Aging Directory / Other Nova Scotia Seniors’ Organizations | 21

Other Nova Scotia Seniors’ Organizations

Association of Dalhousie Indo-Canadian Seniors Group Retirees and Pensioners of Nova Scotia This association facilitates and promotes the This group addresses healthy lifestyles and sharing of information to Dalhousie University organizes recreational, cultural, and fundraising (DAL) retirees and promotes a sense of activities. It offers presentations on a variety continuing membership within the family of DAL of topics, including health issues, investments, retirees. insurance, estate planning, literacy, social benefits, exercise, and meditation. Dr. Carolyn Savoy, President | Phone: 494-7174 E-mail: [email protected] | www.adrp.dal.ca Mr. Sunder Sharma, President | Phone: 423-1988 Grandparents’ Rights for Nova Nova Scotia Centre on Aging Scotia Association (NSCA), Mount Saint Vincent This association is committed to raising public University, Halifax awareness about grandparents’ rights and For more than 20 years, the NSCA has advanced supporting the relationships between children knowledge on aging related issues through and their grandparents. research education and community engagement. The NSCA’s main areas of expertise are focused Pauline Glenn, President | Phone: 257-2974 on issues related to family and friend caregivers, home care human resources, age-friendly Italian-Canadian Golden Age communities, dementia care, nursing home Senior Group residents’ quality of life, and abuse of older This group organizes recreational, cultural, and adults. The NSCA conducts local, provincial fundraising activities at the Italian-Canadian regional and national projects in collaboration Cultural Association of Nova Scotia Centre with a wide range of public and private sector in Halifax. Members and guests can attend partners, including other universities and not-for- presentations on topics such as health issues, profit organizations. The NSCA has developed social benefits, literacy/computers, and investment a sound reputation for producing high-quality planning. relevant materials, which link research to policy development. Italian-Canadian Cultural Association of Nova Scotia Halifax Phone: 457-6546 Phone: 453-5327 E-mail: [email protected] E-mail: [email protected] www.msvu.ca/nsca 22 | Positive Aging Directory / Recognition & Scholarships

Recognition & Scholarships

NSCA Endowment Fund – Zoran Radulovic, Certificate Program Clerk Protocol Office, Halifax Dr. F. R. MacKinnon Phone: 424-3692 | www.gov.ns.ca/prot The Dr. F. R. MacKinnon fund supports the mandate of the Nova Scotia Centre on Aging to promote education for seniors, practitioners, and Intergenerational Awards caregivers; consult with seniors organizations and These awards recognize the contributions of decision makers; and support research initiatives Nova Scotia volunteers who inspire interaction that benefit seniors. between children, youth and older adults and foster respect and caring across the generations. To donate, please contact: There are 3 recipients of the awards each year - a Dr. F. R. MacKinnon Endowment Fund community group, an older person and a younger University Advancement, person. Awards are sponsored by the Rotary Club Mount Saint Vincent University, Halifax of Halifax, the Nova Scotia Department of Seniors Phone: 457-6470 | www.msvu.ca/nsca and the Nova Scotia Department of Community Services’ Child & Youth Strategy. For more information about these awards, please call the Congratulatory Messages Department of Seniors. The Nova Scotia Government’s Protocol Office offers a congratulatory-message service from Phone: 424-0065 the Premier of Nova Scotia to Nova Scotians Toll Free in NS: 1-800-670-0065 celebrating 65+ birthdays and 25+ anniversaries at five-year intervals. The Protocol Office will also, if requested, contact the following offices: Order of Nova Scotia This award is the highest honour of the Province • The Queen (100th birthdays and 60th of Nova Scotia. Members of the Order are entitled anniversaries only) to use the initials O.N.S. after their name. The • Governor General of Canada (90+ birthdays award encourages excellence by recognizing and 50+ anniversaries) Nova Scotians for outstanding contributions or • Prime Minister of Canada achievements to the cultural, social, or economic • Lieutenant Governor (80+ birthdays and 50+ well-being of our province. The Protocol Office anniversaries) accepts nominations throughout the year. The • Members of Parliament deadline, in each year, is the third Friday in March. • Members of the Legislative Assembly Protocol Office Requests should be submitted at least six weeks 1700 Granville Street, Barrington Level in advance of the celebration, with the exception P. O. Box 1617 of the Queen, who requires eight weeks’ advance Halifax, NS B3J 2Y3 notice. Her office also requires proof of age or Phone: (902) 424-2467 marriage. E-mail: [email protected] | www.gov.ns.ca/prot Positive Aging Directory / Federal Government: Aging and Seniors | 23

Remarkable Senior Awards male and female will win in each category, and These awards are presented annually at the 50+ nominations of husband-and-wife teams are Expo. You can nominate an individual aged 50+ accepted. who has made an outstanding contribution to Nova Scotia in the areas of community service, 50+ Expo Show Manager volunteerism, or leadership. A remarkable Phone: 464-1339

Federal Government: Aging and Seniors

Public Health Agency of Address locator: 1909C2 200 Eglantine Driveway, Ottawa, ON K1A 0K9 Canada « www.phac-aspc.gc.ca/seniors-aines Within the Public Health Agency of Canada, Publications: [email protected] the Division of Children, Seniors and Healthy Development, Centre for Health Promotion Public Health Agency of Canada, Atlantic Region integrates a public health life course approach Maritime Centre, 15th Floor to developing healthy transitions throughout 1505 Barrington Street, Suite 1525 childhood, adolescence, adulthood and the senior Halifax, NS B3J 3Y6 | Phone 426-2700 years. Within this approach, the Seniors Policy E-mail: [email protected] Unit is the focal point for advancing seniors’ www.pph-atlantic.ca public health issues in order to optimize healthy aging. New Horizons for Seniors PHAC also administers a number of funding The New Horizons for Seniors Program programs that address a variety of health issues. (NHSP) helps to ensure that seniors can benefit The programs have been designed to ensure that from, and contribute to, the quality of life in projects meet specific community health needs their communities, through active living and and strengthen the capacity of communities participation in social activities. The program and community-based organizations to respond provides funding for projects that encourage to identified health problems and needs. The seniors to volunteer, participate in and lead solicitation process is the most common approach community activities. The program also provides used by PHAC to provide grant and contribution funds to help organizations make necessary funding to recipients who undertake projects that modifications or repairs to their existing facilities contribute to the achievement of the goals and or to purchase equipment and furnishings, which objectives of the Agency. To learn more about will enable their continued use for programs and funding opportunities, visit the Agency’s website at activities. Employment and Social Development www.phac-aspc.gc.ca/fo-fc/index-eng.php. Canada invites various organizations to apply for funding once or twice a year. Check their website Division of Children, Seniors and Healthy for Calls for Proposals. Development Public Health Agency of Canada New Horizons for Seniors Program Jeanne Mance Building c/o Service Canada 24 | Positive Aging Directory / National Seniors Organizations

126 Cromarty Drive également à des organismes d’obtenir des fonds Dartmouth Crossing, Dartmouth pour modifier ou rénover leurs installations ou B3B 0E9 acheter de l’équipement et du mobilier afin de Toll Free (English): 1-800-277-9914 poursuivre la prestation de leurs programmes TTY: 1-800-255-4786 et activités. Emploi et social Développement www.hrsdc.gc.ca Canada invite divers organismes à présenter une demande de financement une ou deux fois par an. Nouveaux Horizons pour les Consultez les appels à propositions sur le site de aînés ce ministère. Le Programme Nouveaux Horizons pour les Programme Nouveaux Horizons pour les aînés aînés (PNHA) permet aux personnes âgées a/s de Service Canada de profiter de la qualité de vie qu’offre leur 126 Rue Cromarty collectivité ainsi que d’y contribuer en menant Dartmouth Crossing, Dartmouth des vies actives et en participant à des activités B3B 0E9 sociales. Ce programme permet d’obtenir du Numéro sans frais (français) : 1-800-277-9915 financement pour des projets visant à inciter les ATS : 1-800-255-4786 aînés à faire du bénévolat ainsi qu’à participer et Site Web: www.rhdcc.gc.ca à diriger des activités communautaires. Il permet National Seniors Organizations

Canadian Association on National Seniors Council « Gerontology (CAG) The National Seniors Council was established CAG is a national, multi-disciplinary, scientific, to advise the Government of Canada on matters and educational association established to related to the well-being and quality of life of provide leadership in matters related to the aging seniors. Canada has a diverse and growing population. Its mission is to improve the lives seniors’ population with approximately 4.8 million of older Canadians through the creation and people who are 65 years old or older. In the next distribution of knowledge in gerontology-related 25 years, that number is estimated to double to policy, practice, research, and education. almost nine million people, representing one quarter of the population. Canadian Association on Gerontology Association canadienne de gérontologie Seniors have helped to build this country and 263 McCaul Street, Suite 328 make it what it is today. The National Seniors Toronto, ON M5T 1W7 Council helps give Canadian seniors the chance to E-mail: [email protected] have a say in the issues that matter to them. www.cagacg.ca Toll Free: 1-855-CAG-ACG0 (224-2240) The Council provides advice to the Minister of Fax: 1-855-224-2240 Human Resources and Skills Development, the Minister of Health, and the Minister of State (Seniors). Under the leadership of the Chair of the National Seniors Council, the Council: Positive Aging Directory / Information and Referral | 25

• advises on current and emerging issues and stakeholders and interested parties; and opportunities related to the well-being and • ensures a comprehensive and collaborative quality of life of seniors, both now and in the approach in its examination of the policies, future; programs and services that have an impact on • undertakes activities such as commissioning the lives of seniors by consulting with other research, convening expert panels and round federal departments, other levels of government tables, and holding consultative meetings; and advisory bodies involved in seniors-related • delivers well-balanced advice, taking into efforts. account the views of experts, seniors, organizations and groups that provide seniors’ E-mail: [email protected] programs and services, provincial/territorial www.seniorscouncil.gc.ca advisory bodies on seniors, and other relevant Information and Referral

Seniors Information Services E-mail: [email protected] Help-line/Outreach Seniors’ Infoline – www.chebuctolinks.ca Pictou County seniors in need may call this information line, located at Valley View Villa, Shelburne County Seniors’ Monday to Friday, 9 am–1 pm. Calls received after Services Infoline hours are answered by a recorded message and This information line is located at the Barrington will be returned during regular hours. Municipal Administrative Centre.

Phone: 752-8400 Toll Free: 1-800-565-0397 Seniors’ Info Line, The Air Quality Health Index VON Greater Halifax The Air Quality Health Index (AQHI) is a scale Information on programs and services for seniors from 1 to 10+ that relates outdoor air pollution in the Halifax Regional Municipality is available to short term health risk. The lower the number, Monday to Friday, 9 am–4 pm. the lower the health risk. Checking the AQHI before you spend time outdoors could help you Phone: 454-5755 | E-mail: [email protected] www.von.ca/greaterhalifax Chebucto Links – Links is a seniors outreach organization which provides social and health promotion programs, information, and resources to seniors, families and caregivers in Halifax.

Phone: 422-3525 26 | Positive Aging Directory / Information and Referral avoid negative effects of air pollution. People Phone: 424-5200 | Toll Free: 1-800-670-4357 with heart or lung conditions, seniors, children, E-mail: [email protected] and people physically active outdoors are more www.gov.ns.ca/snsmr/contact sensitive to air pollution and may benefit from using the AQHI. The AQHI is available for Seniors Information Line Halifax, Sydney, Greenwood, Kentville, Pictou, Contact the Department of Seniors for and Port Hawkesbury. The AQHI is a joint project information on programs and services available of Nova Scotia Environment, Nova Scotia Health for Nova Scotia seniors. and Wellness, and the Government of Canada. To check outdoor air quality in your area, visit www. Toll Free in NS: 1-800-670-0065 airhealth.ca

Air Quality and Resource Management Branch Federal Government General Nova Scotia Environment Inquiries Phone: 424-2581 | E-mail: [email protected] When you need information about federal programs and services, new initiatives, or Alzheimer InfoLine information products, call Toll Free or visit the The Alzheimer Info Line is a confidential, website. This is your primary access point to the province-wide service providing information, Government of Canada. support and referral for people with dementia, their families, caregivers and professionals. Toll Free: 1-800-O-CANADA (1-800-622-6232) www.canada.gc.ca Phone: 422-7961 | Toll Free: 1-800-611-6345 Seniors Canada On-line 211 Service Canada has developed a website that covers 211 is an information and referral service all of the services available to seniors through that helps people navigate health, social and various federal and provincial departments. community services provided by all levels of government and non-government organizations www.seniors.gc.ca and available in Nova Scotia. The service is free and offers multilingual, confidential service, Municipal Government available 24 hours a day, 7 days a week. To find contact information for your municipality or town, check the Government’s Municipal Phone: dial 2-1-1 in Nova Scotia | www.ns.211.ca section of your phone directory’s Blue Pages. Your municipality will have information on property Government Information tax questions, waste collection, water services, the Mayor’s Office, and other municipal functions. Public Inquiries – NS Government When you want to know more about provincial Resources for Newcomers government services, programs, and initiatives, contact Public Inquiries, Service Nova Scotia and Immigrant Settlement & Municipal Relations. Integration Services (ISIS) « ISIS is a community organization that welcomes Positive Aging Directory / Information and Referral | 27 immigrants. Working in partnership, ISIS offers Resources for Senior Women services and creates opportunities that enable immigrants to participate fully in Canadian Nova Scotia Advisory Council life. ISIS provides a full range of programs and services to newcomers, particularly landed on the Status of Women immigrants or government-assisted refugees. All The Nova Scotia Advisory Council on the Status newcomers are eligible for initial contact and of Women brings issues forward of interest and referral services. concern to women of all ages to the provincial government. The agency works to ensure the ISIS, 6960 Mumford Road, Suite 2120, Halifax voices of Nova Scotian women are heard, and that Phone: 423-3607 | www.isisns.ca issues affecting all women in Nova Scotia are on the public policy agenda, including leadership, Welcome Wagon freedom from violence, health and economic well-being. We facilitate information sharing Welcome Wagon provides free information and between government and community. The Nova gifts to newcomers on behalf of the community Scotia Advisory Council on the Status of Women and civic-minded businesses. maintains electronic resources on Domestic Violence. The Council’s 5000-volume library is Phone: 1(866) 824-5363 | www.welcomewagon.ca open to the public and provides research services. The Council’s publications are available on its YMCA Centre for Immigrant website for downloading, and can also be ordered, Programs free of charge. Council events, information, and library catalogue can be found on the Council’s The YMCA of Greater Halifax/Dartmouth website. offers various programs and services for youth, adults, and families who are new to Canada. The Quinpool Centre, Suite 202 YMCA Centre for Immigrant Programs provides 6169 Quinpool Road, Halifax an inclusive environment to serve our diverse Phone: 424-8662 community. Toll Free: 1-800-565-8662 E-mail: [email protected] 65 Main Avenue, Halifax www.women.gov.ns.ca Phone: 457-9622 | www.ymcahrm.ns.ca www.nsdomesticviolence.ca 28 | Positive Aging Directory / Information and Referral

Accessibility Information Le développement de ce site Web a été élaboré par Transports Canada, en coopération avec Access to Travel (ATT) d’autres ministères fédéraux, des gouvernements provinciaux, et des associations sans but lucratif. The website provides information on accessible transportation across Canada with the aim of Site Web: www.accesvoyage.gc.ca making accessible travel an easier and more enjoyable experience for Canadians with disabilities and seniors. This website includes information Accessible Transportation on transportation between Canadian cities by air, Transportation services available for seniors rail, ferry and intercity bus; local transportation; with disabilities in Nova Scotia are listed in the accessibility of airport terminals; provincial transportation section. See page 58 for more tourism; service standards, and much more. information.

The Access to Travel website was spearheaded Canadian National Institute for by Transport Canada in partnership with other the Blind (CNIB) federal government departments, provincial CNIB is a registered charity providing governments and not-for-profit associations. community-based support, knowledge and a national voice to ensure Canadians who are blind www.accesstotravel.gc.ca or partially sighted have the confidence, skills and Voyage accessible (VA) opportunities to fully participate in life. Le site Web offre des renseignements sur les www.cnib.ca services de transports accessibles au Canada dans CNIB Halifax Centre le but de rendre les déplacements accessibles Phone: 453-1480 | Toll Free: 1-800-563-2642 plus faciles et agréables pour les Canadiens qui or ont une déficience et les personnes âgées. Ce site CNIB Sydney Centre Web fournit des renseignements sur le transport Phone: 674-7240 | Toll Free: 1-800-563-2642 entre les villes canadiennes par avion, par train, par traversier et par autobus interurbain; sur les Canadian Paraplegic services de transport locaux; sur l’accessibilité des aérogares; sur le tourisme provincial; sur les Association of Nova Scotia normes de service, et plus encore. This organization assists people with spinal cord injuries and other physical disabilities to achieve independence, self-reliance, and community participation.

A Provincial Organization providing services across Nova Scotia Main Office: Halifax Shopping Centre Suite 317A, Tower One Phone: 423-1277, ext. 106 Toll Free: 1-800-889-1889 Positive Aging Directory / Information and Referral | 29 www.thespine.ca Accessible Parking, License Plates, and Permits « Community ACCESS-ability Service Nova Scotia and Municipal Relations, Program through its Registry of Motor Vehicles, distributes Service Nova Scotia and Municipal Relations accessible parking plates and permits to qualified provides grants to improve access to community individuals. A physician’s referral is required. facilities for people with disabilities. Up to There is no charge associated with a permanent two-thirds of the direct and indirect costs of or temporary accessible parking permit, which renovations, installations, or equipment for is displayed on the rear-view mirror. However, accessibility-related capital improvements, to a regular registration fees must be paid in order to maximum of $10,000, are available. Proposals for place a license plate on a vehicle, and the applicant ACCESS-ability grants are welcome from non- must be the plate owner and principal operator of profit community groups and municipalities. the vehicle. There is limited funding available for 2014- 15 so check the website or contact Program Phone: 424-5851 | Toll Free: 1-800-898-7668 Administrator. Community ACCESS-ability www.gov.ns.ca/snsmr/rmv/registration/ applications for 2014-15 will be accepted mobility.asp starting April 1, 2014. Applications and program guidelines will be available on the website in Living Accommodation for Deaf February 2014. Seniors Phone: 424-5965 | E-mail: [email protected] Northwoodcare Inc. has a unique living www.gov.ns.ca/snsmr/municipal/funding/ environment designed especially for deaf seniors. community/community-accessibility-program.asp Call for more information about this specialized service.

Disabled Persons Commission Northwood Client Services The Nova Scotia Disabled Persons Commission Phone: 454-3356 | www.nwood.ns.ca (NSDPC) gives people with disabilities a way to participate in the provincial government policy- making process. The NSDPC advises policy- Nova Scotia Hearing and makers and program-developers about the needs Speech Centres of people with disabilities the issues and concerns These centres offer help to people with that affect the lives of people with disabilities hearing problems or difficulties with speaking, understanding speech, and communicating in Dartmouth Professional Centre their own language. Contact the number below to Phone: 424-8280 find the location nearest you. Toll Free (in NS): 1-800-565-8280 TTY: 424-2667 Provincial Centre | Phone: 492-8289 Toll Free: 1-877-996-9954 E-mail: [email protected] | www.nshsc.ns.ca www.gov.ns.ca/disa The Hearing Specialists The Hearing Specialists offers audiology services 30 | Positive Aging Directory / Information and Referral including: comprehensive hearing evaluations and people in breaking down barriers and gaining full recommendations, hearing aid fittings and service. access to public and private services. It provides sign language interpreter services, computerized Upper Tantallon | Phone: 826-9712 transcribing services, self-help support groups, and information and referral, communication & Elmsdale | Phone: 883-9562 alerting devices, and community support. www.hearingspecialistsonline.com Halifax Sounds+ Phone (Voice, TTY: 422-7130 Sounds+ is an association promoting the Videophone): 422-7132 importance of good hearing health. For (Toll free in NS): 1-800-516-5551 information about hearing or to locate E-mail: [email protected] | www.sdhhns.org Audiologists in your area: or Cape Breton www.youraudiologist.ca Phone (Voice, Videophone): 564-0003 (TTY): 564-0486 (Toll free in NS): 1-888-770-8555 Hearing Institute Atlantic E-mail: [email protected] | www.sdhhns.org South End Halifax, Central Halifax, Clayton Park, Bedford, Lr. Sackville and Dartmouth. Hearing Institute Atlantic offers audiology services Deafness Advocacy Association including hearing tests, tinnitus evaluations and Nova Scotia hearing aid fittings, with free consultations by The association aims to reduce barriers and certified Audiologists. increase opportunities for deaf, hard of hearing, late-deafened and deaf-blind Nova Scotians. Phone: 482-2222 All Locations Halifax Society of Deaf and Hard of Phone: 425-0240 TTY/VP: 425-0119 Hearing Nova Scotians E-mail: [email protected] The Society develops and manages a range of www.deafatlantic.x10hosting.com coordinated programs and services which assist deaf, deafened, deaf-blind and hard of hearing Positive Aging Directory / Active Living, Recreation, and Sport | 31

Help Lines referrals. 24hr/7 days a week

The following help lines are lay-counselling, Halifax: 421-1188 information, and referral telephone services. The Provincial toll free: 1-877-521-1188 lines are staffed by trained community volunteers, TTY Halifax: 443-2660 and the services are strictly confidential. TTY toll free: 1-855-443-2660 Eastern Regional Help Line Problem Gambling Help Line (Sydney) (PGHL) of Nova Scotia 6 pm–12 am Clinical Therapists can provide immediate Phone: 562-4357 support, advice, information, assessment, and Toll Free: 1-800-957-9995 telephone counselling to concerned others and to those involved in problem gambling. FEED NOVA SCOTIA Help Line PGHL is a 24 hours a day, 7 days a week service.

Service (Provincial) Toll Free: 1-888-347-8888 This line provides information, support, and TTY: 1-888-347-3331

Active Living, Recreation, and Sport

Nova Scotia Department of One of these grant programs, the Regional Development Grant Program, provides funding Health and Wellness to support a wide variety of community-based Physical Activity, Sport, and Recreation physical activity, sport, and recreation projects The Physical Activity, Sport, and Recreation such as leadership training, sport and recreation Branch promotes the health and well-being of club development, presentation of workshops/ older adults by supporting and encouraging clinics/conferences, volunteer development, and opportunities for seniors to be active in their other initiatives that support the program goals. communities and by promoting the benefits of Groups can apply for up to 50% of program costs. regular participation in physical activity, sport, Applications are accepted throughout the year and and recreation. projects can be up to three-years in duration.

Funding Opportunities For more information about funding programs Various grant programs are available to help seniors’ and other physical activity, sport and recreation groups and other regional, community, local, or opportunities, contact your local regional municipal organizations increase the physical representative (listed below) or visit the activity, sport, and recreation opportunities Department of Health and Wellness at: available to older adults. These programs can www.gov.ns.ca/hpp/pasr help groups plan, build, and repair community recreation facilities such as recreation centres, Regional Representatives indoor pools, arenas, trails and other amenities. Physical Activity, Sport and Recreation 32 | Positive Aging Directory / Active Living, Recreation, and Sport

Cape Breton Region South Shore Region Larry Maxwell, Sydney Debby Smith, Bridgewater Phone: 563-2380 Phone: 543-5000 E-mail: [email protected] E-mail: [email protected]

Central Region Valley Region Carol Davis-Jamieson, Halifax Mike Trinacty, Kentville Phone: 424-7622 Phone: 679-4390 E-mail: [email protected] E-mail: [email protected]

Fundy Region Central Office Peter McCracken Heather Praught, Halifax Phone: 893-6215 Phone: 722-1301 E-mail: [email protected] E-mail: [email protected]

Highland Region Recreation Nova Scotia (RNS) Gerard MacIsaac, Antigonish RNS promotes the benefits of recreation for all No internet? No problem! Phone: 863-7380 Nova Scotians and their communities. Programs Contact your local Rec. Dept. E-mail: [email protected] and services include an annual conference, a liability insurance program, research and education, volunteer and leadership training,

QuinpoolQuinpool Cent Centrere Looking for something to do? 2nd2 ndfloor,floor, Su Suiteite 202 202 ere HIGHLAND ok h 61696169 Quinpool Quinpool Road Road Lo C NNECT.ca HaHalifax,lifax, Nova Nova Scotia Scotia Search Find Play B3H 2T3 B3H 2T3

(902)(902) 424-8662 424-8662 or or 1-800-565-86621-800-565-8662 (toll-free (toll-free)) FaFax:x: (90 (902)2) 424-0573 424-0573 Email: [email protected] Email: [email protected]

www.women.gov.ns.cawww.women.gov.ns.ca www.nsdomestwww.nsdomesticviolence.caicviolence.ca www.women.gov.ns.ca/im migrant-women

No internet? No problem! Contact your local Rec. Dept.

An online guide for active living resources. Positive Aging Directory / Active Living, Recreation, and Sport | 33

provincial volunteer week activities, fundraising life. Participate in free sessions such as eating opportunities, social marketing campaigns, and healthy on a budget, finding motivation to exercise additional member services. and how to deal with stress. Take a look through the schedule to see the many free programs that Phone: 425-1128 | www.recreationns.ns.ca are available. They can also help link you with resources and programs in your community. Municipal Recreation Contacts Dartmouth | Phone: 460-4555 Most municipal units in Nova Scotia have Chebucto | Phone: 487-0690 recreation departments with trained professionals www.CommunityHealthTeams.ca and volunteers available to support the needs in their communities. Dance Nova Scotia Dance Nova Scotia is the provincial umbrella For information on recreation activities for organization for all forms of dance. seniors, contact www.recreationns.ns.ca/connect. Halifax | Phone: 422-1749 Sport Nova Scotia (SNS) E-mail: [email protected] | www.dancens.ca SNS represents over 50 provincial sport organizations and over 160,000 registered sport Hike Nova Scotia participants. Many sport organizations support Hike Nova Scotia encourages and promotes activities for older adults, sometimes referring to hiking, walking and snowshoeing throughout them as masters programs. SNS can connect you Nova Scotia. Support Hike Nova Scotia by with various sport organizations to determine if becoming a member ($10 for individuals, $18 for programs geared to older adults are available in families and $25 for organizations; become an your area. associate member for free).

Halifax | Phone: 425-5450 E-mail: [email protected] E-mail: [email protected] www.hikenovascotia.ca www.sportnovascotia.ca Nova Scotia Department of Breathing Space Yoga & Natural Resources « Wellness Centre Provincial parks: Seniors (65+ years of age) Fully Alive Yoga. Awaken the mind and rejuvenate may stay at a reduced rate in provincial parks the body. Designed for ages 55+ with overnight camping facilities. Information Advance Registration: on provincial parks, campsites, and wheelchair Halifax Phone: 446-9642 accessibility may be found in the Nova Scotia Email: [email protected] Provincial Parks Camper Guide (published www.breathingspaceyogastudio.ca/halifax-yoga- annually) or by visiting the website. Reservations studio-halifax-nova-scotia may be made online or by calling toll free.

Community Health Teams Toll Free: 1-888-544-3434 Your local Community Health Team offers free www.novascotiaparks.ca programs to support a healthier and more fulfilling 34 | Positive Aging Directory / Active Living, Recreation, and Sport

Hunting: Nova Scotia resident seniors (65+ years for salmon fishing. Handicapped anglers may of age), who possess a valid Wildlife Resources be provided with general fishing licenses, free of Card, may acquire the following resident stamps charge. free of charge: Bear Hunting, Bear Snaring, Deer Hunting (excludes Antlerless Deer Hunting Phone: 424-4560 | www.gov.ns.ca/fish Stamp), Small Game Hunting, Bow Hunting, and Muzzleloader stamps. Seniors are, however, Transport Canada – required to purchase a Wildlife Habitat Stamp. A Wildlife Resources Card can be ordered, for a Recreational Boating « cost of $7.14 + HST, online at: http://novascotia. Pleasure Craft Licensing: Any pleasure craft ca/natr/hunt (requires credit card) or by calling powered by a motor of 10 hp (7.5 kW) or more 1-900-565-7418. must have a valid licence. A pleasure craft licence allows search and rescue personnel and other agencies to quickly identify your boat in the event Nova Scotia Department of of an emergency. Fisheries and Aquaculture General sport fishing licences are sold to seniors Proof of Competency: All operators of motorized at a reduced rate. Barrier-free access at 23 lakes pleasure craft on all Canadian waterways, and rivers provides a safe and enjoyable angling regardless of the engine size (horsepower) or experience for physically challenged and senior the length of the vessel must possess proof of anglers. Seniors are required to purchase a licence operator competency. One way to obtain proof of competency is to take a course and successfully complete an accredited boating safety test to receive a Pleasure Craft Operator Card.

To learn more about Pleasure Craft Licensing or how to get your Pleasure Craft Operator Card visit Transport Canada’s Office of Boating Safety at www.tc.gc.ca/boatingsafety or call 1-800-387-4999. Active Living Coalition for Older Soles in Motion has a Adults (ALCOA) solution to keep you active ALCOA is a national partnership of organizations with an interest in the field of aging and active from your feet up living. It encourages older Canadians to maintain

Orthotics • Footwear and enhance their well-being and independence Orthopedic Braces • Medical Compression Socks through a lifestyle that embraces physical activities. Free - No Obligation Assessments Ontario Phone: (519) 925-1676 Toll Free: 1-800-549-9799 121 Ilsley Avenue | Dartmouth | 468-7911 E-mail: [email protected] www.solesinmotion.ca www.alcoa.ca, www.silvertimes.ca Positive Aging Directory / Active Living, Recreation, and Sport | 35

Nova Scotia 55+ AB and are planned for August 27th – 30th of 2014. For further information contact: Games Society « Phone: 638-8009 | E-mail: [email protected] The society promotes the participation of Nova www.canada55plusgames.com Scotia ‘seasoned citizens’ in recreational, sporting, cultural, creative, and social activities throughout the province. The Nova Scotia 55+ Games, which Dartmouth Volksmarch Club are held every 2 years, is next scheduled for This active hiking club organizes recreational September 2015. Volunteers from all regions are walks each Sunday morning for people of all ages. encouraged to get involved at the local, regional, The walks are planned well in advance. A schedule and/or provincial levels. The Society is always is available with information on the date, length, looking for communities who would like to get and difficulty of each route. involved in hosting these bi-annual games – what better way is there to showcase your area by c/o Findlay Community Centre | Phone: 402-3243 opening it up to the ‘seasoned citizens’ of Nova Scotia. For further information, please contact us Elderfit to find a Games organizer in your region: This popular aquafit program is offered at: Days Inn Bridgewater, Best Western Plus Bridgewater, Bob MacLeod, President Atlantica Hotel and Marina Oak Island. Elderfit Nova Scotia 55+ Games Society provides local seniors and interested others with an New Glasgow | Phone: 755-2929 opportunity to keep fit and remain socially active. E-mail: [email protected] For fees and any other information, please contact: www.novascotia55plusgames.com Phone: 766-0272 Joy McKay, Secretary | Bedford E-mail: [email protected] Phone: 835-5458 www.elderfitlunenburg.ca E-mail: [email protected] Elderobics-Forever Fit Canada 55+ Games Association This is an exercise and education program for (C55+GA) older adults. Participants are encouraged to work The C55+GA involves seniors in the planning, at their own pace. Classes focus on low-impact leadership, and evaluation of the Canada 55+ aerobics for cardiovascular fitness, muscular Games. The 55+ Games provides older adults strength, and endurance, including balance with an opportunity to enhance their well- exercises and stretching and relaxation. being through participation in sporting and recreational events. The host community also YMCA of Greater Halifax has the opportunity to put on cultural events or Phone: 496-9622 demonstration activities based on the cultures and interests within their region. These national games Nova Scotia Fitness Association attract over 1500 participants and supporters (NSFA) from across the country, including the Northwest NSFA certifies fitness professionals in Nova Scotia. Territories and the Yukon. The 2014 Canada 55+ It is a member of the National Fitness Leader Games has been awarded to Strathcona County, Alliance, which means its certified courses are 36 | Positive Aging Directory / Active Living, Recreation, and Sport recognized across the country. An Older Adult membership, which enables members to ski any Fitness Leader Certification ensures that instructors day, any time at participating hills, is provided. have the knowledge and skills needed to run safe If you are a beginner, or wish to improve your and effective fitness classes for older adults. skiing, you may attend free weekly group lessons in Alpine skiing from qualified instructors. Phone: 425-1128, ext. 6 E-mail: [email protected] Phone: 826-9199 www.nsfablog.blogspot.ca E-mail: [email protected] www.sasc.chebucto.org Happily Ever Active Founded with a mission to create and coordinate Taoist Tai Chi Society of Canada fun-filled arts and fitness programs for older Fung Loy Kok Institute of Taoism — Atlantic adults, Happily Ever Active is a non-profit Region Taoist Tai Chi organization that offers free workshops and The registered charity offers instruction in Taoist programs for seniors in Halifax. New programs Tai Chi™ internal arts of health throughout NS. are offered every semester, on a drop-in basis. The gentle turning, stretching movements are Seniors of all ages and abilities are welcome to suitable for all ages. Seniors especially benefit in join or to come in for a trial session any time. learning to develop balance, flexibility, muscle Please contact the organization for details of its tone, co-ordination, concentration and relaxation. current programs. Additionally, in some locations we offer health- recovery classes for those experiencing limited Phone: 877-6608 mobility from injury or disease. The Tai Chi can E-mail: [email protected] also be practiced in a wheelchair. www.happilyeveractive.org Fung Loy Kok Institute of Taoism — Atlantic Dartmouth Lawn Bowls Club Region Taoist Tai Chi Centre E-mail: [email protected] Phone: 422-8142 www.dartmouthlawnbowling.webs.com E-mail: [email protected] www.taoist.org St. Mary’s Lawn Bowling Club, Halifax Phone: 477-3964 YMCAs and YWCAs YMCAs and YWCAs offer a number of healthy- Seniors Skate Information lifestyle programs for older adults, such as aquafit, There are a variety of adult skating programs seniors swim, 50+ fitness classes, strength- available at rinks throughout the province training, and yoga. Supervised strength-training beginning as early as October 1. For more programs are also available in some locations. information, contact your local recreation department. YMCA of Cape Breton (Sydney) Phone: 562-YMCA (9622) | www.cbymca.com Ski Atlantic Seniors’ Club Members of the Ski Atlantic Seniors’ Club must YMCA of Cape Breton (Port Hawkesbury) be 65 years of age or older or 55 years of age Phone: 625-4600 | www.cbymca.com and retired from full-time employment. A ski Positive Aging Directory / Active Living, Recreation, and Sport | 37

YMCA of Cape Breton () Leisure and Hobbies Phone: 849-1794 Opportunities YMCA of Cumberland (Amherst) Many opportunities to pursue leisure activities Phone: 667-9112 | www.ymcaofcumberland.com and hobbies exist in Nova Scotia. Contact your local recreation department or seniors centre, YMCA of Greater Halifax/Dartmouth club, or council for more information on activities Phone: 423-9622 | www.ymcahrm.ns.ca in your area. South Park YMCA (Halifax) Phone: 423-9622 ElderDog Canada ElderDog Canada is dedicated to supporting the Dartmouth YMCA special relationship between seniors and their Phone: 469-9622 dogs. ElderDog provides dog care support for seniors living at home with a canine companion; Community YMCA (Halifax) finds homes for older dogs who lose their human Phone: 422-9622 companion; and helps seniors plan for the long- term care of their dog. No fees for any services. YMCA of Lunenburg County (Bridgewater) Phone: 543-9622 Toll free: 1-855-336-4226 www.ymcalunenburgcounty.org E-mail: [email protected] www.elderdog.ca YMCA of Pictou County (New Glasgow or Pictou) Northwood Broadcasting Club Phone: 752-0202 | www.pcymca.ca (NWBC) NWBC is an important source of information on YMCA Yarmouth health issues and leisure opportunities for older Phone: 742-7181 | www.ymcayarmouth.net adults and provides its audience with a wide variety of easy-listening music. NWBC is operated Palooka’s Executive Fitness « by volunteers and reaches listeners throughout Seniors, 60 years and older, can lock in for the Nova Scotia and Prince Edward Island via the same monthly rate for life at Palooka’s. Palooka’s Eastlink community channel in your area from 10 provides a mature environment for reaching your fitness goals. Minimum age requirements, a customer service promise of no wait time and no downtime and a wide variety of classes for every fitness level are just a few of the things we offer to support and empower each client to achieve his or her fitness goals.

Phone: 445-9364 | www.palookas.ca 38 | Positive Aging Directory / Active Living, Recreation, and Sport am–12 pm. You can also listen to a live webcast of Manager, Reboom | Phone: 454-3351 the program at www.eastlink.ca. E-mail: [email protected] www.reboom.ca Phone: 454-6922 Toll Free: 1-866-229-6922 50+ Expo: Life Is What You E-mail: [email protected] www.nwood.ns.ca Make It The 50+ Expo is a consumer trade show and The Coastal Chorus focuses on singers 50+. It exhibition for people aged 50+ and their families. has been created under the musical direction of The Department of Seniors is the headline Paul Simons (founder and director of the Novelty sponsor of this event. Plan to attend this year’s Salesman). The repertoire includes a variety of expo June 13 and 14, 2014 in Halifax. The annual styles and eras and is arranged specifically to suit 50+ Expo, something for everyone! the talents of our singers. They rehearse Friday afternoons at the Edward L Roach Building, 2615 www.50plusexpo.ns.ca Northwood Terrace, Halifax (corner of North & Northwood Terrace.) The ability to read music Nova Scotia Seniors’ Art and and a knack for singing harmony are helpful but Photo Gallery not required. If you’re over the age of 50 and would like to display your artwork or photos, contact the Department Natasha Handspiker of Seniors to learn more about the Seniors’ Art and Photo Gallery. The gallery is a free, central location for seniors to display and sell their own works. Our gallery welcomes artists of all skill levels who want to share their creativity and passion with everyone. The gallery is open to the public daily from 9 a.m. to 6 p.m. on the third floor foyer of the World Trade and Convention Centre, 1800 Argyle St., Halifax. Admission is free to everyone.

Department of Seniors Phone: 424-0065 | Toll Free: 1-800-670-0065 Positive Aging Directory / Volunteer Activities | 39

Volunteer Activities

Opportunities individuals who give so much of their time and Each year hundreds of retirees and seniors talents. Contact Recreation Nova Scotia for details volunteer countless hours in their communities. on volunteer-recognition resources, gifts and If you have an interest in helping others and can nomination forms. spare some time, select from among the many community-based organizations listed in this Phone: 425-1128 | E-mail: [email protected] directory and find out how you can help. www.recreationns.ns.ca Provincial Volunteer Awards Prime Minister’s Volunteer On behalf of the Government of Nova Scotia, Award Recreation Nova Scotia coordinates the annual The Prime Minister’s Volunteer Awards recognize Provincial Volunteer Awards Ceremony and the exceptional contributions of volunteers, Luncheon during National Volunteer Week local businesses and innovative not-for-profit celebrations. The event serves as a tribute to the organizations in improving the well-being of voluntary sector and is meant to say thank you to families and their communities. 40 | Positive Aging Directory / Volunteer Activities

The Prime Minister’s Volunteer Awards program For more information, visit: www.pm.gc.ca/eng/ consists of 17 awards in total, 2 at the national feature.asp?featureId=25 level and 15 at the regional level. The Awards highlight best practices in community leadership Prix du Premier ministre pour and encourage partnerships across sectors. The goal of the awards is to inspire Canadians from le bénévolat all walks of life to find new ways of making a Les Prix du Premier ministre pour le bénévolat difference in their communities. reconnaissent la contribution exceptionnelle des bénévoles, des entreprises locales et des Seniors are the fastest growing demographic organismes sans but lucratif novateurs qui group in Canada. By 2031, the number of seniors améliorent le bien-être des familles et de leurs will almost double to nine million people. collectivités. Canadian seniors are well-known for their strong belief in volunteering and their overwhelming Le programme des Prix du Premier ministre pour contributions to our society as volunteers. The le bénévolat consiste en 17 prix au total, soit 2 Government of Canada recognizes that seniors à l’échelle nationale et 15 à l’échelle régionale. are a valuable resource, offering their experience Les Prix soulignent les pratiques exemplaires and wisdom to Canadian society. en matière de leadership communautaire et encouragent l’établissement de partenariats entre Do you know someone that you would like to les secteurs. Les Prix ont pour objectif d’inciter nominate? les Canadiens de toutes les couches de la société à découvrir de nouvelles façons de changer les choses dans leur collectivité. BUILDING HEALTHY COMMUNITIES, ONE Les aînés forment le groupe démographique qui PERSON AT A TIME croît le plus rapidement au Canada. D’ici 2031, le nombre d’aînés doublera presque, pour atteindre At VON Canada (Victorian Order of Nurses), we neuf millions. Les aînés du Canada sont reconnus believe in treating the whole person, not just pour leurs fortes valeurs envers le bénévolat their ailment. It’s how we’re helping to build healthy communities across Nova Scotia, one et leur contribution à notre société à titre de person at a time. bénévoles. Le gouvernement du Canada reconnaît que les aînés constituent une ressource précieuse VON is Canada’s largest, national, not-for-profit, en offrant leur expérience et leur sagesse à la charitable home and community care organization delivering more than 75 different société canadienne. programs and services. Connaissez-vous un candidat potentiel? Pour obtenir plus de renseignements, consultez : www.pm.gc.ca/fra/PMPB Kings Volunteer Resource Centre: WWW.VON.CA Promoting a Quality of Life in Kings County 1-888-VON-CARE through a Provision of Services and Information Positive Aging Directory / Volunteer Activities | 41 in Support of Volunteerism. is administered by the Volunteer Resource Centre of New Dawn Enterprises and provides 35 Webster Street, Suite 102 approximately 200 meals per week to seniors who Kentville NS are unable to cook for themselves on a full-time Phone: 698-3483 basis. To sign Up: Whether its short-term need, www.kingsvolunteerresourcecentre.ca if you or a loved one would like to receive hot Notes: Please call to make an appointment nutritious meals you can sign up by simply giving beforehand. us a call.

New Dawn Meals on Wheels We will guide you through the simple process of “Providing regular hot nutritious meals to the signing up and in most circumstances have you ones we love in our community.” receiving meals the next week.

The New Dawn Meals on Wheels program serves VRC-New Dawn Meals on Wheels the Sydney and surrounding area which includes: 75 Prince Street Sydney, Sydney River, Westmount, Coxheath, Sydney, NS B1P 6J7 Ashby and Whitney Pier. Today, the program Phone: 562-1245 Fax: 539-7210 www.newdawn.ca/community/meals-on-wheels/ 42 | Positive Aging Directory / Travel

Travel

Seniors Travel receiving agents on behalf of Passport Canada, For year-round advice about Nova Scotia tourism giving Canadians broader access to passport opportunities for seniors, please call: services across the country. Receiving agents accept general passport Toll free in North America: 1-800-565-0000 applications (adult and child) and simplified Local and outside North America: 425-5781 renewal passport applications, review them to www.novascotia.com make sure that they are accurate and complete, collect the application fee along with your original citizenship document, and forward Canadian Snowbird your application package to Passport Canada for Association « processing. Once Passport Canada has approved This association represents travellers of all ages and issued your passport, it will be delivered to from across the country. It works in partnership the mailing address specified in your application. with government and business to educate and The Service Canada Receiving Agent service advocate on behalf of all travelling Canadians, is free of charge and available in these Service helping to ensure their access to safe, healthy Canada Centers http://www.servicecanada.gc.ca/ travel with no restrictions on their freedom of eng/goc/passportfaq/where.shtml. movement. Certain Canada Post locations offer the service for a fee. Toll Free: 1-800-265-3200 If your passport has been lost or stolen, you E-mail: [email protected] should: www.snowbirds.org • report the loss or theft as soon as possible to Passport Canada Customs Information • file a report with the local police If you plan to travel outside Canada and require • apply for a new passport as soon as possible customs information, contact the Canada Border Services Agency. Passport Office Department of Foreign Affairs and International Toll Free: 1-800-461-9999 Trade Toll Free TTY: 1-866-335-3237 Maritime Centre Service in French: 1-800-959-2036 1505 Barrington Street, Suite 1508, 15th Floor www.cbsa-asfc.gc.ca Halifax NS Mon-Fri: 8:30 am to 4:30 pm Language of service: English, French Passports Toll Free: 1-800-567-6868 Passport Canada is the federal government agency Toll Free TTY: 1-866-255-7655 responsible for issuing Canadian passports www. www.passportcanada.ca passportcanada.ca. Service Canada and Canada Post act as passport Positive Aging Directory / Planning for your Grandchildren’s Education | 43

Passeports Canada sont gratuits et disponibles dans ces Passeport Canada est l’agence fédérale responsable centres Service Canada . d’émettre les passeports canadiens www. Certains agents réceptionnaires de Postes Canada passportcanada.ca. offrent le service moyennant un coût. Service Canada et Postes Canada sont des Si votre passeport a été perdu ou volé, vous devez : agents réceptionnaires des passeports au nom de Passeport Canada et élargissent ainsi l’accès aux signaler la perte ou le vol dès que possible à services de passeport pour tous les Canadiens Passeport Canada; dans l’ensemble du pays. signaler la perte ou le vol à la police locale; Les agents réceptionnaires des passeports peuvent présenter une demande de nouveau passeport dès recevoir les demandes de passeport régulières que possible. (pour adultes et pour enfants) et les demandes de renouvellement simplifié, vérifier que votre Bureau des passeports demande est complète, percevoir les droits requis, Affaires étrangères et Commerce international s’assurer que les documents d’appui s’y trouvent, Centre maritime puis acheminer votre demande à Passeport 1505, rue Barrington, Pièce 1508, 15e étage Canada aux fins de traitement. Une fois que Halifax (N.-É.) Passeport Canada a approuvé et délivré votre Lundi-vendredi : 8 h 30 à 16 h 30 passeport, il l’enverra à l’adresse postale figurant Langue de service : français, anglais dans votre demande. Sans frais : 1-800-567-6868 Les services d’agent réceptionnaire de Service ATS : 1-866-255-7655 www.passportcanada.ca Planning for your Grandchildren’s Education

Registered Education Savings makes, the Basic Canada Education Savings Grant will give 20% on every dollar of the first $2,500 Plan (RESP) saved in a child’s RESP each year. To help increase An RESP is an education savings account the savings of low and middle income families, registered with the Government of Canada that the Additional Canada Education Savings Grant can be opened at a financial institution, such as can add an extra 10% or 20% on every dollar a bank or credit union or through a financial of the first $500 saved in the child’s RESP each planner or group plan dealer. year. Grants are paid directly into a child’s RESP account up to the end of the year the child reaches Employment and Social Development Canada, the age of 17 (to a maximum lifetime grant formerly known as Human Resources and Skills amount of $7,200 per child). Development Canada, has put in place education savings incentives for parents, guardians, Families who are eligible for the National Child grandparents, other relatives or friends to invest Benefit Supplement may also be eligible for the in the education of a child after high school. The Canada Learning Bond (CLB). The CLB is $500 Canada Education Savings Grant is money that that the Government of Canada deposits into the Government of Canada will add to RESP RESP accounts of eligible children born after savings. No matter how much money a family 2003. For every year the child’s family remains 44 | Positive Aging Directory / Planning for your Grandchildren’s Education eligible for the NCBS, these children could also populaire, ou par l’entremise d’un planificateur receive an additional $100 per year for up to 15 financier ou d’un courtier en régimes collectifs. years (to a maximum lifetime bond amount of $2,000 per child). As a further incentive to open Emploi et Développement social Canada, an RESP, an extra $25 will be paid with the first anciennement Ressources humaines et $500 bond to help cover the cost of opening an Développement des compétences Canada, a mis RESP. Contributions to the RESP account are not en place des incitatifs à l’épargne-études pour les required to receive the CLB. parents, les tuteurs, les grands-parents, les autres membres de la famille ou les amis, afin de les The eligibility criteria for both the Additional inciter à investir dans les études d’un enfant après Canada Education Savings Grant and the Canada le secondaire. La Subvention canadienne pour Learning Bond are based on the net household l’épargne-études est une somme d’argent que le income of the beneficiary (child). A grandparent, gouvernement du Canada verse dans le REEE. for instance, who has a greater net income could Peu importe le revenu d’une famille, la Subvention still benefit from maximum grant and CLB as canadienne pour l’épargne-études de base donnera contributions are based on the beneficiary. chaque année un montant correspondant à 20 % de chaque dollar versé dans le REEE d’un More than one person can contribute to a child’s enfant, jusqu’à concurrence de 2 500 $. Pour RESP account. The only restriction that must be aider les familles à faibles ou à modeste revenu à kept in mind is that a child may only receive a accroître leurs économies, elles pourront recevoir grand total of $50,000 in RESP contributions, in la Subvention canadienne pour l’epargne-études their lifetime, in all of their combined RESPs. supplémentaire chaque année, qui représente Depending on the plan, the Canada Education un montant de 10 % ou de 20 % supplémentaire Savings Grant may be used for a brother or sister’s sur la première tranche de 500 $ de cotisations education if the intended beneficiary does not versées dans le REEE d’un enfant. Les subventions pursue post-secondary education. If it is not used, sont payées directement dans le compte de REEE the amount you contributed can be returned to you. jusqu’à la fin de l’année où l’enfant atteint 17 ans (jusqu’à un montant cumulatif maximum en If you have additional questions, you may contact subvention de 7 200 $ par enfant). the Canada Education Savings Program of Employment and Social Development Canada. Les familles qui ont droit au Supplément de la prestation nationale pour enfants (SPNE) Phone: 1-800-O-CANADA (1-800-622-6232) peuvent aussi avoir droit au Bon d’études canadien TTY: 1-800-926-9105 (BEC). Le BEC est une somme de 500 $ que E-mail: [email protected] le gouvernement du Canada dépose dans les www.canlearn.ca comptes de REEE des enfants admissibles nés après 2003. Pour chaque année où la famille de Régime enregistré l’enfant demeure admissible au SPNE, les enfants concernés peuvent aussi recevoir un montant de d’épargne-études (REEE) 100 $ supplémentaire par année jusqu’à ce qu’ils Un REEE est un compte d’épargne-études atteignent l’âge de 15 ans (jusqu’à un montant enregistré auprès du gouvernement du Canada, cumulatif maximum en bon de 2 000 $ par enfant). lequel peut être ouvert dans une institution Pour inciter davantage les personnes concernées à financière, comme une banque ou une caisse ouvrir un REEE, un montant supplémentaire de 25 Positive Aging Directory / Lifelong Learning Opportunities | 45

$ sera versé avec le premier montant de 500 $ en et ce, dans tous ses REEE combinés. bon pour aider à couvrir les frais d’ouverture d’un REEE. Il n’est pas nécessaire de cotiser à un compte Selon le régime, la Subvention canadienne pour de REEE pour recevoir le BEC. l’épargne-études peut être utilisée pour les études d’un frère ou d’une sur si le bénéficiaire visé ne Les critères d’admissibilité à la Subvention poursuit pas ses études postsecondaires. Si vous canadienne pour l’épargne-études supplémentaire n’utilisez pas le montant que vous avez cotisé, et au Bon d’études canadien sont sur le revenu net vous pourrez le récupérer. familial du bénéficiaire (c’est à dire de l’enfant). Ainsi, un grand-parent, par exemple, qui a un Si vous avez d’autres questions, vous pouvez revenu net supérieur pourrait tout de même communiquer avec le Programme canadien pour recevoir la subvention ou le BEC, puisque les l’épargne-études d’Emploi et Développement calculs sont effectués en fonction du bénéficiaire. social Canada.

Plus d’une personne peut cotiser au compte de Téléphone : 1-800-O-CANADA (1-800-622-6232) REEE d’un enfant. Il faut toutefois se rappeler ATS : 1-800-926-9105 qu’un enfant ne peut recevoir au total que 50 000 Courriel : [email protected] $ en cotisations dans ses REEE au cours de sa vie, Site Web : www.cibletudes.ca Lifelong Learning Opportunities

Libraries libraries throughout the province, Nova Scotia’s public library system offers a wide variety of Alzheimer Resource Library materials, programs and services for all citizens. Some of our special offerings that may be of The Handrahan Resource Centre offers a complete interest to older adults include: selection of Alzheimer Society brochures and fact sheets, as well as a specialized collection of • Information programs and Seniors Cafes on a books and videos about Alzheimer’s disease and wide variety of topics other dementias. Single copies of brochures and • Music Performances, Book Clubs and other factsheets are available free of charge. Books and cultural activities videos may be borrowed for up to three weeks at • Computer classes covering basic and advanced a time. skills, and also instruction in new technologies such as Facebook and Twitter Alzheimer Society of Nova Scotia • Online collections of e-books for free Phone: 422-7961 | Toll Free: 1-800-611-6345 downloads to your computer or e-reader E-mail: [email protected] | www.alzheimer.ca/ns • Books in Large Print and audio formats such as CD, Playaways and Daisy Readers Nova Scotia’s Regional • A variety of electronic resources Libraries – Your Community • Home Delivery Service for those unable to visit Connection! a library branch • Books by Mail, and much, much more! With a network of 78 branch libraries and mobile 46 | Positive Aging Directory / Lifelong Learning Opportunities

Visit your local library today, meet our friendly Other Seniors Programs and helpful staff and sign up for your Free Library Card! To find your nearest library, look under Hants Learning Network “Libraries” in your telephone book or call 424- 2457 for more information. Also visit our website Association at www.publiclibraries.ns.ca This charitable organization provides classes, tutoring, and support to adult learners in West Gerontology Programs Hants. Mount Saint Vincent University offers the Phone: 792-6754 | www.hantslearning.com following gerontology program: Minor, concentration, and combined Major University and Community (undergraduate), Master of Arts (graduate) College Courses for Seniors Phone: 457-6128 E-mail: [email protected] / www.msvu.ca Most of the following universities and community colleges in Nova Scotia offer credit courses to Community Learning seniors on a free-tuition or reduced-fee basis. Networks « Acadia University, Wolfville Learning programs are available at no charge for Credit-course audits are free for Acadia Lifelong older adults in many communities. The programs Learning Centre (ALL) members. allow seniors to upgrade their basic skills, set their own goals, and work at their own pace. Student Accounts | Toll Free: 1-800-565-6568 Individual sessions with volunteer tutors are often available. For more information, contact the Adult Atlantic School of Theology, Education office nearest you. Halifax Toll Free: 1-877-466-7725 | www.gonssal.ca Tuition for seniors (65 years of age or older as of the first day of classes at the beginning of the Cape Breton Region | Phone: 563-2270 applicable term) is one-half of the regular course Southwestern Region | Phone: 543-2376 fee for courses offered on campus and three- Metro Region, Metro Halifax | Phone: 424-5162 quarters of the regular course fee for courses African Canadian Community | Phone: 424-8421 offered via the Internet. Deaf Community | Phone: 423-3353 (TTY) | 422-7130 (voice) Phone: 423-6939 Strait Region | Phone: 625-4031 Northern Region | Phone: 893-7200 Mi’kmaq Community | Phone: 625-4031 Tuition is free for 60+ for all in-class credit Valley Region | Phone: 679-6204 courses. Acadian Community | Phone: 722-1146 Phone: 563-1374 Positive Aging Directory / Lifelong Learning Opportunities | 47

Dalhousie University, Halifax Distance-Education Courses Students enrolled in an undergraduate, non- Distance-education programs allow the learner professional degree program who are Canadian and the educator to work together from a citizens and are 65 years of age or older at the distance to permit a flexible learning schedule. time of registration may be eligible for a tuition Methods include TV broadcasts, teleconferencing, waiver. Please note: mandatory incidental fees will audiotapes, videotapes, e-mail, and the Internet. apply. Contact individual universities for additional information. Phone: 494-3998 | www.moneymatters.dal.ca www.atlanticuniversities.ca Mount Saint Vincent University, Halifax Nova Scotia Community College There is a 50 per cent reduction in tuition to (NSCC) seniors 65+ for undergraduate credit courses. In addition to full-time courses, the NSCC offers part-time and distance-education courses. There Phone: 457-6277 is no reduced tuition fee for seniors. E-mail: [email protected] Phone: 491-4911 | Toll Free: 1-866-679-6722 NSCAD University, Halifax www.nscc.ca There is a 40 per cent discount on tuition fees for all undergraduate courses for seniors 60+ and a 20 per cent discount on Extended Studies courses for Serving Annapolis seniors 65+. and Kings Counties Phone: 494-8195 for over 90 years!

 Meals on Wheels/Frozen Favorites St. Francis Xavier University,  Adult Day Programs Antigonish  Volunteer Visiting Tuition is free for seniors 65+ for all  Subway Lunch and Learn undergraduate credit courses.  Lunch Bunches  Safety Check-in Programs Registrar | Phone: 867-2160   Foot Clinics Université Sainte-Anne « Volunteer with VON! Church Point Volunteering is as valuable as a monetary Université Sainte-Anne offers a 50% discount on donation. Without our volunteers many of our the tuition fees for all credit courses. This offer programs would not exist. Contact us to find applies to adults 60+. out how you could make a difference!

Phone: 769-2114 For more information on our services or to volunteer Call 1 800 411 9646 48 | Positive Aging Directory / Lifelong Learning Opportunities

Acadia Lifelong Learning Centre Seniors’ College Association of (ALL) Nova Scotia (SCANS) ALL provides quality educational opportunities The Seniors’ College Association of Nova Scotia for adults 50+. Reasonably priced non-credit (SCANS) is a non-profit society whose mandate is courses and seminars are offered during the fall to provide non-credit academic courses to Seniors and winter terms. Members are able to audit 50+ at an affordable cost. SCANS currently Acadia University credit courses for free during operates in HRM, Truro, Mahone Bay, Liverpool summer, fall, and winter terms and have free and Chester, offering a variety of courses in three Acadia University Library access. semesters: Winter, Spring and Fall. The college membership fee is $135 annually, and members Open Acadia, Acadia University may register for any courses in any community. Phone: 585-1434 | Toll Free: 1-800-565-6568 SCANS expands to communities in Nova Scotia E-mail: [email protected] | www.openacadia.ca according to community interest and support.

Elder Learners/ Senior Phone: 444-7588 Resources Association E-mail: [email protected] | www.theSCANS.ca Elder Learners is an independent non-profit association that offers reasonably priced, non-credit PeopleCan Consulting lectures, short courses, and educational trips for Debbie Adams older adults (50+) for life long learning. These are Phone: 999-6283 held in the Fall and Winter and include coffee and www.peoplecan.ca lunch so members can share ideas and socialise together. They are held at Saint Mary’s University PeopleCan Consulting is a training company that in Halifax whose Continung Education department provides courses that are intended to ensure that provides us with administrative services. seniors enjoy a safer lifestyle while ensuring that Elder Learners/Senior Resources Association c/o their quality of life remains the best it can be. Continuing Education, Saint Mary’s University Courses offered are: Online Dating Essentials, and Adjustment to Change. Phone: 420-5020 E-mail: [email protected] www.conted.smu.ca Positive Aging Directory / Lifelong Learning Opportunities | 49

Computers and the Internet Annapolis Royal Library CAP sites offer affordable access to the Internet. Phone: 532-2226 | www.annapolislibrarycapsite.ca Computers are available for public use. You can read your e-mail, look at websites, check your Antigonish Library stocks, or search the Internet. This community- Phone: 863-4276 based program, supported by a variety of E-mail: [email protected] partnerships, can be found in communities across Canada. If you would like to find a CAP Site in Baddeck Library CAP Site your community, visit the website at www.nscap. Phone: 840-2102 ca and click on the link “Find a Site by County”. www.bridgetowncomputeraccess.ca A number of CAP sites across the province offer programs to teach seniors how to use a Bay St. Lawrence Community Centre computer and navigate the Internet. Classes are Phone: 383-2334 | www.bslcc.ca taught at an easy pace, in a friendly seniors-centre environment. You can join a computer club to Bear River CAP Site share skills and learn more about computers from Phone: 308-1070 | www.bearrivercapsite.ca your peers. Berwick Library CAP Site Annapolis County Surfing Seniors Phone: 538-4030 | E-mail: [email protected] Phone: 665-4481 or Phone: 665-4804 www.valleylibrary.ca 50 | Positive Aging Directory / Lifelong Learning Opportunities

Bridgetown Computer Access Dartmouth Seniors’ Service Centre Phone: 840-2102 Phone: 465-5578 | E-mail: dartseniors@ www.bridgetowncomputeraccess.ca accesswave.ca

Bridgetown Library Digby Career Resource Centre Phone: 665-2758 Phone: 245-7540 www.bridgetownlibrarycapsite.ca www.digbycareerresourcecentrecapsite.ca

Bridgewater Branch Library Digby Library Phone: 543-9222 Phone: 245-2163 | www.digbylibrarycapsite.ca E-mail: [email protected] www.southshorepubliclibraries.ca Étoile de l’Acadie Phone: 564-0432 or 539-8875 CAP Society of Cape Breton County E-mail: [email protected] Phone: 539-9063 E-mail: [email protected] | www.capcbco.ca Goshen C@P Site Phone: 783-2107 or 783-2443 Centre scolaire communautaire de Greenwood « E-mail: [email protected] | www.gccans.ca Téléphone: 765-1078 Télécopieur: 765-1063 Hantsport Library and Area CAP Site E-mail: [email protected] Phone: 684-4005 | E-mail: [email protected] www.valleylibrary.ca Charlos Cove C@P Site Phone: 525-2026 or 783-2443 Kentville Library CAP Site E-mail: [email protected] | www.gccans.ca Phone: 679-2544 E-mail: [email protected] Computer Literacy on the Move CAP Site www.valleylibrary.ca Phone: 798-0729 E-mail: [email protected] Kingston Library CAP Site www.hantslearning.com Phone: 765-3631 | E-mail: [email protected] www.valleylibrary.ca

Larry’s River C@P Site Phone: 525-2210 or 782-2443 E-mail: [email protected] | www.gccans.ca

Lincolnville C@P Site Phone: 232-2629 or 783-2443 E-mail: [email protected] | www.gccans.ca

Lunenburg Branch Library Phone: 634-8008 E-mail: [email protected] www.southshorepubliclibraries.ca Positive Aging Directory / Lifelong Learning Opportunities | 51

École secondaire de Par-en-Bas à Tusket « St. Joseph’s CAP Site Phone: 648-2253 | E-mail: [email protected] Phone: 867-2626 E-mail: [email protected] | www.sjlcc.ca Port Williams Library C@P Site Phone: 542-3005 | E-mail: [email protected] Sunnyville C@P Site www.valleylibrary.ca Phone: 533-2101 or 783-2443 E-mail: [email protected] | www.gccans.ca Rockingham Community Centre 199 Bedford Highway, Halifax | Phone: 490-4686 Thomas H. Raddall Branch Library Phone: 354-5270 Sackville Seniors Advisory Council E-mail: [email protected] Lower Sackville | Phone: 864-5591 www.southshorepubliclibraries.ca

La Société acadienne Sainte-Croix « Upper Big Tracadie C@P Site Antigonish | Phone: 386-2679 Phone: 232-2612 or 783-2443 E-mail: [email protected] E-mail: [email protected] | www.gccans.ca

Spencer House Seniors’ Centre Musée du thon de Wedgeport « Halifax | Phone: 421-6131 Phone: 663-4345 E-mail: [email protected]

Instead of worry there’s Home Instead • Personal Care • Medication Supervision • Meal Preparation • Alzheimer’s Care • Light Housekeeping • Free Consultation • Errands • Veteran's Affairs Provider Compassionate Home Instead caregivers are an invaluable resource in helping families eliminate worry, reduce stress and reestablish personal freedom. 429-2273 5991 Spring Garden Rd Suite 485 Halifax, NS View our online Testimonials at homeinstead.com 52 | Positive Aging Directory / Lifelong Learning Opportunities

Using Technology? Positively! Weymouth Waterfront Library This series of fact sheets about everyday Phone: 837-4596 | www.weymouthlibrarycapsite.ca technologies and seniors is available free of charge. Topics include: Windsor Regional Library and Area CAP Site Phone: 798-5424 Series Overview E-mail: [email protected] • Telecommunications: Phones and More www.valleylibrary.ca • Looking After Your Money: Technology and Banking Wolfville Memorial Library and Area CAP Site • Computers: Getting Online Using the Internet Phone: 542-5760 • For the Good of Your Health: Technology and E-mail: [email protected] Health Care www.valleylibrary.ca • How Are Everyday Technologies Kept Safe? • Older Adults Mean Business Veith House Phone: 453-4320 For copies of the fact sheets, contact: Email: [email protected] Department of Seniors www.veithhouse.ns.ca Phone: 424-0065 | Toll Free: 1-800-670-0065 E-mail: [email protected] Positive Aging Directory / Employment | 53

Employment

Employment Insurance (EI) quarantine. Employment Insurance (EI) provides temporary financial assistance to workers, including seniors, If you cannot work because of sickness, injury, or who meet entitlement and qualifying conditions. quarantine, but you would otherwise be available Employment Insurance Regular Benefits to work, you could be eligible to receive up to a Regular benefits may be available to unemployed maximum of 15 weeks of EI sickness benefits. individuals who lose their jobs through no fault of Prestations de maladie de l’assurance-emploi their own (for example, due to shortage of work, Les personnes qui sont incapables de travailler en seasonal or mass lay-offs) and who are available raison de maladie, de blessure ou de quarantaine for and able to work, but can’t find a job. peuvent avoir droit à des prestations de maladie. Si vous ne pouvez pas travailler en raison de maladie, de blessure ou de quarantaine, mais que Assurance-emploi vous seriez autrement disponible pour travailler, L’assurance-emploi fournit de l’aide financière vous pourriez recevoir jusqu’à 15 semaines de temporaire aux travailleurs, dont les aînés, qui prestations de maladie de l’AE. répondent aux conditions d’admissibilité. Prestation régulières de l’assurance-emploi Parental Benefits Le programme d’assurance-emploi prévoit le Working seniors who have a child placed with versement de prestations régulières aux personnes them for the purpose of adoption or who are qui perdent leur emploi sans en être responsables starting a family late in life may be eligible for (p. ex. à cause d’un manque de travail, de mises à parental benefits for up to 35 weeks. The 35 pied saisonnières ou de licenciements collectifs) weeks of benefits may be paid to either parent or et qui, si elles sont disponibles pour travailler et the total may be shared by both. prêtes à le faire, ne peuvent pas trouver de travail. Prestations parentales Employment Insurance Sickness Benefits Les aînés qui travaillent et qui ont la garde d’un Sickness benefits may be available to people who enfant aux fins d’adoption ou encore qui fondent are unable to work because of sickness, injury, or une famille à un âge avancé pourraient être

UPPER TANTALLON ELMSDALE

S t. M a r g a N r N e t ’s B M a a y cmill an 2 K a ds li on e m d Rt m s R use 3 a in o H la hth P Trust your hearing Lig to the Unit 1 – Unit 215 – specialists 5288 St. Margaret’s Bay Rd. 550 Hwy #2 www.hearingspecialists.ca 826-9712 883-9562 54 | Positive Aging Directory / Employment admissibles à des prestations parentales allant Prestations destinées aux parents d’enfants jusqu’à 35 semaines. Les 35 semaines de prestations gravement malades peuvent être versées à l’un ou l’autre des parents ou Des prestations spéciales d’assurance-emploi le total peut être partagé entre les deux. peuvent être offertes aux parents d’enfants gravement malades jusqu’à 35 semaines si vous Compassionate Care Benefits devez vous absenter du travail pour fournir des Compassionate care benefits are Employment soins ou du soutien à votre enfant gravement Insurance (EI) benefits paid to people who have malade ou blessé. Si vous êtes sans emploi et que to be away from work temporarily to provide care vous recevez déjà des prestations d’assurance- or support to a family member who is gravely ill emploi, vous pouvez également demander des and who has a significant risk of death within 26 prestations pour parents d’enfants gravement weeks (six months). A maximum of six weeks malades. Un enfant gravement malade est une of compassionate care benefits in relation to the personne qui a moins de 18 ans la première gravely ill family member may be paid to eligible journée de la période établie par le médecin people, either to one person or the total may be spécialiste, dont l’état de santé de base a changé shared among them. considérablement et dont la vie est en danger en raison d’une maladie ou d’une blessure. Prestations de compassion Les Prestations de compassion sont des Job Search Tools prestations d’assurance-emploi offertes aux Many seniors choose to supplement their pensions personnes qui doivent s’absenter temporairement with part-time work. Service Canada provides du travail pour prodiguer des soins ou offrir unemployed Canadians of all ages with online un soutien à un membre de la famille qui est tools to help them search job listings, create a gravement malade et qui risque de mourir en résumé, choose a career, and assess their skills. 26 semaines (six mois). Un maximum de six semaines de prestations de compassion pour For more information on these and other Service s’occuper d’un membre de la famille qui est Canada programs, please visit your nearest gravement malade peut être versé aux personnes Service Canada Centre or contact: admissibles, soit à l’un ou l’autre des parents ou encore le total peut être partagé entre les deux. Toll Free (general enquiries): 1-800-O-CANADA (1-800-622-6232) Parents of Critically Ill Children Benefit Toll Free (employment insurance enquiries): You can receive Employment Insurance (EI) 1-800-206-7218 special benefits for Parents of Critically Ill www.servicecanada.gc.ca Children (PCIC) for up to 35 weeks if you have to be absent from work to provide care or support to your critically ill or injured child. If you are Outils de recherche d’emploi unemployed and already receiving EI benefits, you De nombreux aînés choisissent de suppléer leur can also apply for the PCIC benefit. A critically ill pension par du travail à temps partiel. Service child is a person who is under 18 years of age on Canada offre aux Canadiens sans emploi de the first day of the period set out by the specialist tout âge des outils en ligne visant à faciliter la medical doctor, whose baseline state of health has consultation des offres d’emploi, la rédaction du significantly changed, and whose life is at risk as a curriculum vitae, le choix d’une carrière ainsi que result of an illness or injury. l’évaluation de leurs compétences. Positive Aging Directory / Employment | 55

Pour obtenir plus de renseignements sur ces intégré pour l’enregistrement des nouveau-nés et services et sur les autres programmes de Service pour les demandes de numéro d’assurance sociale. Canada, veuillez visiter le Centre Service Canada Ce service est offert aux parents résidant en le plus près ou communiquez avec : Alberta, en Colombie-Britannique, au Manitoba, à Terre-Neuve-et-Labrador, en Nouvelle-Écosse, en Sans frais (renseignements généraux) : Ontario, à l’Île-du-Prince-Édouard et au Québec. 1-800-O-CANADA (1-800-622-6232) Service Canada exige que les personnes présentent Sans frais (demandes de renseignements sur leur demande en personne. Ainsi, si votre l’assurance-emploi) : 1-800-206-7218 demande est complète, vous pourrez obtenir www.servicecanada.gc.ca votre NAS en moins de 15 minutes et n’aurez pas à vous séparer de vos documents d’identité Social Insurance Number originaux. Pour présenter une demande de NAS, The Social Insurance Number (SIN) is a nine-digit veuillez visiter un Centre Service Canada avec vos number that you need to work in Canada or to documents d’identité originaux. have access to government programs and benefits. Service Canada offers the Newborn Registration Pour obtenir plus d’information, veuillez Service, which is an integrated birth registration communiquer avec : and SIN application process. This service is Sans frais (français) : 1-800-808-6352 available for parents living in Alberta, British www.servicecanada.gc.ca Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Protect Your SIN! Island, and Québec. Your SIN is confidential. To protect it from inappropriate use, fraud, or theft, keep the Service Canada requires individuals to apply following tips in mind: in-person. By doing so, if your application is • Only provide your Social Insurance Number if in order, you can obtain your SIN in less than you know that it is legally required. 15 minutes and do not need to part with your • Contact Service Canada if you change your original proof-of-identity documents. To apply name, your citizenship status changes, for your SIN, please visit a Service Canada Centre information on your SIN record is incorrect or with your original proof-of-identity documents. incomplete, or if there is a death in your family. For more information, please contact: • Don’t provide your SIN over the phone unless Toll Free (English): 1-800-206-7218 you make the call and you know with whom www.servicecanada.gc.ca you are dealing. • Never reply to e-mails that request personal information such as your SIN. Numéro d’assurance sociale • Inform Service Canada if your SIN card is lost Le numéro d’assurance sociale (NAS) correspond or if you suspect that your SIN is being used à un numéro de neuf chiffres dont vous avez inappropriately. besoin pour travailler au Canada ou pour avoir • Do not carry your SIN card with you. accès aux programmes et aux prestations du • Store your SIN card safely in a secure file gouvernement. cabinet at home or in a safety deposit box. • Never use your SIN card as a piece of Service Canada offre le Service d’enregistrement identification. Doing so puts your SIN and des nouveau-nés, qui consiste en un service personal information at risk. 56 | Positive Aging Directory / Employment

Protégez votre NAS! income. The two main public pension programs Votre NAS est confidentiel. Pour le protéger contre that provide benefits through Service Canada are: l’utilisation inappropriée ou frauduleuse, ou encore • the Canada Pension Plan (CPP) program; and le vol, respectez les consignes suivantes : • the Old Age Security (OAS) program. • Communiquez seulement votre numéro d’assurance sociale si vous savez qu’il est requis Seniors-related programs and services from par la loi. Employment and Social Development Canada • Communiquez avec Service Canada si vous (formerly, Human Resources and Skills modifiez votre nom, si votre état de citoyen Development Canada) including: change, si l’information dans votre dossier de • New Horizons for Seniors Program NAS est incorrecte ou incomplète, ou s’il y a un • Registered Education Savings Plan décès dans votre famille. • Ne communiquez pas votre NAS par téléphone And, on the Prime Minister’s site: sauf si c’est vous qui appelez et que vous savez à • Prime Minister’s Volunteer Award qui vous avez affaire. • Ne répondez jamais à des courriels dans Information For Seniors lesquels on vous demande des renseignements personnels, tel que votre NAS. www.seniors.gc.ca • Signalez la perte de votre carte d’assurance sociale à Service Canada, ou encore si The seniors.gc.ca website is a central resource for vous soupçonnez que quelqu’un l’utilise seniors, their families, caregivers and supporting frauduleusement. service organizations. The site can provide you • N’emportez pas votre carte de NAS avec vous. with information on federal, provincial, territorial • Conservez votre carte de NAS dans un endroit and some municipal government benefits and sûr, par exemple, dans un classeur chez vous ou services, including information on finances, dans un coffret de sûreté. housing, health and wellness. Seniors.gc.ca also • N’utilisez pas votre carte de NAS comme pièce highlights federal seniors-related initiatives and d’identité. Vous pourriez mettre votre NAS et supports the Government’s ongoing efforts to vos renseignements personnels à risque. encourage seniors to stay active, engaged and informed. Service Canada Service Canada provides you with one-stop, easy- Renseignements À L’intention to-access and personalized service to the full Des Aînés range of government services and benefits you want and need. For example, seniors can access www.aines.gc.ca/fra/index.shtml a variety of services through Service Canada, including: Le site Web aines.gc.ca constitue une ressource • Employment Insurance (EI) centrale pour les aînés, leurs familles, leurs • Job Search Tools soignants et les organismes de service qui • Social Insurance Number (SIN) les soutiennent. Vous pourrez y trouver des • Passports renseignements au sujet des prestations et services fédéraux, provinciaux, territoriaux et municipaux, Canada has a public pension system that provides dont des renseignements sur les finances, seniors with a secure, modest base of retirement

58 | Positive Aging Directory / Transportation l’hébergement, la santé et le mieux-être. Le site Programmes et services d’Emploi et aines.gc.ca souligne également les initiatives Développement social Canada (anciennement fédérales destinées aux aînés et appuie les efforts Ressources humaines et Développement des continus du gouvernement visant à encourager les compétences Canada) à l’intention des aînés, dont : aînés à demeure actifs, engagés et informés. • Programme Nouveaux Horizons pour les aînés • Régime enregistré d’épargne-études Service Canada Grâce à Service Canada, vous pouvez accéder Et, sur le site du premier ministre : facilement par guichet unique et de façon • Prix du premier ministre pour le bénévolat personnalisée à la gamme complète de services et prestations du gouvernement que vous désirez Workers’ Compensation Board ou dont vous avez besoin. Par exemple, les aînés of Nova Scotia (WCB) peuvent accéder à une variété de services à WCB is committed to keeping Nova Scotians Service Canada, notamment : safe and secure from workplace injury. It sets • Assurance-emploi the standard for workplace injury insurance by • Outils de recherche d’emploi informing and educating Nova Scotians about • Numéro d’assurance sociale the prevention of workplace injury. If an injury • Passeport does occur, WCB supports those whose lives it touches by championing a timely return to safe Le Canada dispose d’un système de pensions and healthy work. publiques qui fournit aux aînés une base modeste mais sûre de revenu de retraite. Les deux Main Office, Halifax principaux programmes par lesquels Service Phone: 491-8999 | Toll Free: 1-800-870-3331 Canada fournit des prestations sont : Sydney Office, Sydney • le programme du Régime de pensions du Canada Phone: 563-2444 | Toll Free: 1 800-880-0003 • le programme de la Sécurité de la vieillesse. E-mail: [email protected] | www.wcb.ns.ca Transportation

Gas and Service Stations Licences and Safe Driving « Service Nova Scotia and Municipal Relations offers an online service that lets seniors know Driver’s Licence which gas stations in the province offer full- Photo drivers’ licences are issued by Access Nova serve, self-serve, or both levels of service. If you Scotia / Registry of Motor Vehicles, a division of do not have access to a computer, contact the Service Nova Scotia and Municipal Relations. The Department of Seniors for information about the cost to renew a Class 5 (regular) licence for a five- gas and service stations nearest you. year period is $78.80.

Phone: 424-0065 | Toll Free: 1-800-670-0065 Appointments for Seniors www.gov.ns.ca/snsmr/access/drivers/gas- People with special needs, including seniors, may pricing-stations/gas-stations.asp schedule an appointment to renew their driver’s licence rather than experiencing possible lengthy wait times. Positive Aging Directory / Transportation | 59

Accessible Parking Licence Plates and changes. Participation is voluntary, and seniors Permits do not have to take a course to keep their driver’s The Access Nova Scotia/ Registry of Motor licence and they will not lose their licence as a Vehicles ensures that those needing to park close result of this course. The courses are educational to buildings due to mobility impairments are able in the classroom and do not involve a road test. to do so. Seniors Safe Driving Discount Program Veteran Plates Service Nova Scotia and Municipal Relations Qualified individuals can apply for veteran plates Phone: 424-5851 | Toll Free: 1-800-898-7668 by completing the application form and supplying www.gov.ns.ca/snsmr/rmv/safe/senior.asp proof of eligibility. An additional $5.65 is added to the usual cost of registering your vehicle when Transportation Services by you apply for a veteran plate for the first time. Area/County Driver’s Licence Refunds Annapolis Valley and Area You can request a refund on your driver’s licence This municipal service provides public transit on if you move out of the province or have stopped fixed routes within the Annapolis Valley area from driving. Refunds can also be requested by the Brooklyn, Hants County to Weymouth, including estate on behalf of deceased drivers. The refund Digby. Senior’s passes and tickets are available at will be for the time remaining in the five-year a discounted price. All buses are accessible with period for which the driver has paid, minus a either low floor or wheelchair lifts. $11.55 photo fee and an administration fee of

$14.72. Phone: 678-7310 | Toll Free: 1-888-546-4442

E-mail: [email protected] Contact the Registry of Motor Vehicles’ Toll Free www.kingstransit.ns.ca information line to locate the office nearest you.

TransCounty Transportation Society Phone: 424-5851 | Toll Free: 1-800-898-7668 TransCounty Transportation Society provides safe, www.gov.ns.ca/snsmr/rmv affordable and accessible public transportation to seniors, persons with disabilities and the Seniors’ Safe Driving Discount financially disadvantaged residents of Annapolis Program County and Western Kings County, for medical Funding provided by Service Nova Scotia and appointments, shopping, errands, social events, Municipal Relations has made it possible for Nova etc. Medical shuttles are also available to Halifax, Scotia drivers aged 65 and over who hold a valid Bridgewater and Lunenburg. driver’s licence to receive a rebate up to $40 on safe-driving courses every five years. Since many Debbie Decker | Phone: 665-1212 | www.tcts.ca of the organizations offering this program charge $40 or less, seniors usually attend for free. Antigonish County Antigonish Seniors CARE Van Society Safe-driving courses can help a person to A fully accessible van service designed to understand how aging affects his or her driving transport, safely and effectively, individuals who skills and to discover ways to make up for these experience mobility difficulties. The service is 60 | Positive Aging Directory / Transportation provided within the boundaries of Antigonish fares for seniors are available. Town and County. No registration is required. Twenty-four hour notice for booking is preferred. Phone: 539-8124 | www.cbrm.ns.ca/transit.html Monday to Friday, 8 am–5 pm. By request for Email: [email protected] evenings and weekends. Municipality of Chester Transportation Phone: 863-1855 Society  Community Wheels Cape Breton Regional Municipality Municipality of Chester Transportation Society, Handi-Trans Community Wheels Municipality of Chester This is a shared-ride, door-to-door public Transportation Society, “Community Wheels,” transportation service for registered mobility is a community-based transportation service impaired residents of seven municipalities within offering local service twice weekly. Trips to . Halifax, Bridgewater, Lunenburg and Kentville are offered for those who need a ride to medical Phone: 539-4336 related appointments/services. All rides must be www.cbrm.ns.ca/handi-trans.html booked in advance and are offered on a “pay what you can” basis. The Community Wheels service Transit Cape Breton is available to all residents of the Municipality This service provides public transportation on of Chester. Vehicles are wheelchair accessible. fixed routes within Industrial Cape Breton. Special Additional services such as Charters or Event Positive Aging Directory / Transportation | 61

Trips are available upon request at set rates. Phone: 769-2477 or 1-888-769-2477 Monday to Friday 8am–4 pm For information or bookings phone: 275-5585 E-mail: [email protected] (ask for Sandra) www.transportdeclare.ca E-mail:[email protected] Halifax Regional Municipality Colchester County Always Home Homecare Transportation Colchester Transportation Cooperative Ltd. (CTCL) Services CTCL provides safe, affordable, and accessible Always Home Homecare provides affordable PUBLIC transportation to all persons in transportation services in HRM. We will come to Colchester County. Call for any details needed. your door, help you out to the vehicle and ensure you safely arrive wherever you need to go. If you Phone: 896-7433 require an escort to stay with you during your E-mail: [email protected] | www.ctcl.ca outing, this can be arranged.

Able Transit (Truro) Phone: 405-4400 or Email: [email protected] This service, operated by the Disabled Consumers’ Society of Colchester County, is designed to Book-A-Ride meet the needs of disabled people in Truro and This service provides transportation to medical its surrounding areas. Able-Transit Wheel Chair appointments in Sackville and its surrounding Bus serves the city of Truro and the surrounding areas for seniors and those with disabilities. Call area. It provides fully accessible door-to-door 24 hours in advance. transportation service for the elderly and people with disabilities. Users must register. Service is Phone: 864-5591 available to non-residents. Service provides free rides for attendants. Monday to Friday, 7 am–5 pm. Callow Wheelchair Buses No weekend service. Wheelchair-accessible buses can be booked by groups and individuals who require Phone: 895-2110 transportation for recreational purposes. This not-for-profit service is dedicated to providing Digby County group transportation for veterans and physically Kings Transit challenged people. See Annapolis Valley and Area, page 59. Tom Waters, Executive Director Phone: 422-9433 Municipality of Clare and Weymouth Area  Email: [email protected] Le Transport de Clare Society www.waltercallow.ca Through the community-based transportation network, this service provides door to door, safe, Community Transit-Nova Scotia affordable, and accessible public transportation Community Transit-Nova Scotia is a non- to seniors, people with disabilities and anybody profit organization comprised of transit service needing transportation. Operating Monday providers, municipal and private transit operators, to Friday 8 am–5 pm Charters for 9, 14 or 18 transit users, organizations, government officials, passenger buses available. and individuals united in the vision that all Nova Dispatch Operator Scotians should have access to safe, affordable 62 | Positive Aging Directory / Transportation transportation in their communities. Community www.halifax.ca/metrotransit Transit-Nova Scotia has members in communities E-mail: [email protected] across Nova Scotia and is available to share information about transit options and availability. Need-a-Lift Transportation Services This service provides accessible transportation for Dodie Goodwin, (902) 396-4522 people with power or manual wheelchairs or three Email: [email protected] or four-wheel scooters. www.CommunityTransitNS.ca Kevin Bulley | Phone: 222-LIFT (5438) Metro Transit  E-mail: [email protected] | www.needalift.ca This service provides public transportation on fixed routes throughout many areas of HRM. Its TJ’s Van & Car Pool Service Inc. umbrella services include Access-A-Bus, Metro Specializing in door-to-door transportation, taking Link, Metro X and Community Transit. clients anywhere they need to go ie; Dialysis, Geriatric Day Hospital, Cancer Treatments, Access-A-Bus service is a shared ride, door-to- Medical appointments, Special events and outings. door service for persons who are unable to use We also provide airport transportation. We are the fixed route service due to physical or cognitive pleased to announce our new wheelchair accessible disabilities and are declared eligible through van. We are based in the Halifax Metro Area but a registration process. Metro Transit offers its service all of Nova Scotia. customers accessible service through the use of low floor (ALF) buses on the majority of its fixed Phone: 402-1555 routes, with over 60% now accessible for mobility Email:[email protected] | www.tjsvanpool.com impaired passengers. VON Greater Halifax Volunteer Transportation Recent amendments to Metro Transit’s accessibility Program policy and procedures have resulted in increased This service provides people in the Halifax access to other bus stops and routes for mobility Regional Municipality with transportation impaired passengers. A new booklet, entitled the to health-related appointments, errands, etc. Accessible Service Handbook will be available Booking a week in advance is required. online, at HRM Storefront Outlets or by calling the HRM Call Centre, effective November 2011. Transportation Coordinator | Phone: 455-7433

Special fares for Seniors are offered when Hants County purchasing a monthly MetroPass; or sheets of 10 Kings Transit tickets at one of the 54 transit ticket retail outlets; See Annapolis Valley and Area, page 59. or when paying cash. East Hants For more detailed information, or trip planning The East Hants Community Rider provides safe, assistance please contact the HRM Call Centre. affordable transportation to all our members who Phone: 490-4000 TTY: 490-6645 are residents or have family in East Hants. The 7 days a week from 7am–11pm, excluding holidays Community Rider is here to help residents of East AAB registration: 490-6681 or TTY/TDD 490-6664 Hants of all ages overcome transportation barriers Positive Aging Directory / Transportation | 63 in many aspects of their lives. Helping members banking, and grocery shopping. A shuttle service get to medical appointments, job interviews, to the South Shore Regional Hospital operates on classes and skills training, grocery shopping, Thursdays. Advanced booking is required. personal errands as well as social events, getting together with friends and family, and sporting Phone: 624-1897 and after school activities. We have a fleet of 3 vehicles, two that are wheelchair accessible plus Senior Wheels Association, Bridgewater we are supported by a group of committed and This association runs an eight-passenger trained volunteers who utilize their personal wheelchair-accessible bus within the Town of vehicles. Contact us and become a member today. Bridgewater and seven kilometres outside the town limits. The service is offered to seniors 60+ Elmsdale, NS | Phone: 883-4716 and disabled people of all ages. Sponsored by the E-mail:[email protected] Kiwanis Club of Bluenose Golden K. Booking in www.easthantslearning.com/community-rider advance is required.

West Hants Dial-A-Ride Phone: 543-2255 (answering service) Through the Dial-A-Ride network, this service provides safe, affordable, and accessible public Pictou County transportation to people who are disabled, elderly, CHAD Transit or disadvantaged. Through the Dial-A-Ride network, CHAD provides safe, affordable, and accessible public Phone: 792-1800 | www.hantscountycan.org transportation to people who are disabled, elderly, or disadvantaged. Kings County Kings Transit Danny MacGillivray, New Glasgow See Annapolis Valley and Area, page 59. Phone: 928-1234 | E-mail: [email protected]

Kings Point-to-Point Transit Society VON Pictou County Volunteer Transportation Through the Community Transportation Program Assistance Program (CTAP), this service provides Transportation to health-related appointments door to door public transportation for all in Pictou County is provided during the day. residents of Central and Eastern Kings County Advance booking is required. including, but not limited to, seniors and those with disabilities. Transportation to Halifax and VON Pictou County | Phone: 752-1192 ext. 211 other locations is available daily when required. All bookings require a 24-48 hour notice. Queens County VON Queens County Seniors’ Assisted Phone: 681-2846 | Fax: 681-2044 Transportation Program E-mail: [email protected] | www.kppt.ca This service provides transportation for seniors to medical appointments, grocery stores, banks, and Lunenburg County other important locations. On the Move This service provides free transportation for Victorian Order of Nurses medical appointments, prescription pickup, VON Canada Eastern Region - Queens County Site 64 | Positive Aging Directory / Federal Retirement Income Programs

Phone: 354-3297 | E-mail: [email protected] transportation in Yarmouth, the Municipality of Yarmouth, and the Municipality of Argyle to Yarmouth County people who are disabled, elderly, or disadvantaged. Hut’s Transit Special arrangements can be made for evening or This service provides weekday public transportation weekend trips. on fixed routes within the Town of Yarmouth. Phone: 742-6579 | Toll Free: 1-877-305-7433 Phone: 749-4309 (direct to the bus) E-mail:[email protected]

Handicapped Organization Promoting Equality Shuttle Services (HOPE)  These private businesses operate on a fee-for- Through the Dial-A-Ride network, HOPE service basis. Refer to your local Yellow Pages for provides safe, affordable, and accessible public more information. Federal Retirement Income Programs

Service Canada And, on the Prime Minister’s site: Service Canada provides you with one-stop, easy- • Prime Minister’s Volunteer Award to-access and personalized service to the full range of government services and benefits you Financial Programs want and need. For example, seniors can access Old Age Security a variety of services through Service Canada, The OAS pension is a monthly benefit available including: to most seniors 65 years of age and older, who are • Employment Insurance (EI) either Canadian citizens, or who meet residence • Job Search Tools requirements. For more information on the • Social Insurance Number (SIN) eligibility requirements, please visit: http://www. • Passports servicecanada.gc.ca/eng/services/pensions/oas/ pension/index.shtml. If you meet the eligibility Canada has a public pension system that provides requirements, you can receive the OAS pension seniors with a secure, modest base of retirement even if you are still working or have never worked. income. The two main public pension programs Unlike the CPP, you do not have to pay into the that provide benefits through Service Canada are: OAS program since it is funded through general • the Canada Pension Plan (CPP) program; and tax revenues. Generally, you must apply to receive • the Old Age Security (OAS) program. benefits.

Seniors-related programs and services from In addition to the OAS pension, there are three Employment and Social Development Canada types of income-tested benefits that can provide (formerly, Human Resources and Skills you with additional support if you have a low Development Canada) including: income: • New Horizons for Seniors Program • the Guaranteed Income Supplement (GIS); • Registered Education Savings Plan • the Allowance; and • the Allowance for the Survivor. Positive Aging Directory / Federal Retirement Income Programs | 65

Starting in April 2023, the age of eligibility for et de 62 à 66 ans. Ces changements toucheront the OAS pension and the GIS will gradually les personnes qui sont nées après le 31 mars 1958. increase from 65 to 67. The ages of eligibility for Veuillez consulter la page suivante pour obtenir the Allowance and the Allowance for the Survivor plus de renseignements au sujet de votre année will also gradually increase from 60-64 to 62-66. de naissance et votre admissibilité à la SV. www. These changes affect people born after March 31, servicecanada.gc.ca/fra/services/pensions/sv/ 1958. Please visit the following webpage for more changements/age/index.shtml information about your year of birth and your OAS eligibility. http://www.servicecanada.gc.ca/ Guaranteed Income Supplement eng/services/pensions/oas/changes/age/index.shtml The GIS provides a monthly non-taxable benefit to OAS pension recipients living in Canada who have Sécurité de la vieillesse a low income. To be eligible to receive the GIS, you La pension de la Sécurité de la vieillesse must be receiving the OAS pension, be a resident est une prestation mensuelle offerte à la of Canada and have 10 years of residence in plupart des Canadiens de 65 ans qui sont soit Canada. If you have less than 10 years of residence, citoyens canadiens ou encore qui satisfont you may not be under a sponsorship agreement. aux conditions relatives à la résidence. Pour obtenir plus de renseignements au sujet des Allowance and Allowance for the Survivor conditions d’admissibilité, consultez : http:// The Allowance and the Allowance for the Survivor www.servicecanada.gc.ca/fra/services/pensions/ are non-taxable benefits paid monthly to people sv/index.shtml. Si vous répondez aux critères aged 60 to 64 (including the month of their 65th d’admissibilité, vous pouvez recevoir la pension de birthday) who have low income. la Sécurité de la vieillesse même si vous travaillez encore ou si vous n’avez jamais travaillé. The Allowance is available to the spouses or common-law partners of OAS pensioners who are Contrairement au RPC, vous ne cotisez pas au eligible for GIS. To be entitled, a couples’ combined programme de Sécurité de la vieillesse puisqu’il annual income must be below a specific amount. est financé à même les recettes générales du gouvernement. En général, vous devez faire une The Allowance for the Survivor is available to demande pour recevoir ces prestations. widowed spouses or surviving common-law En plus de la pension de la SV, il y a trois types de partners (who have not remarried or become the prestations fondées sur le revenu qui peuvent vous common-law partner of someone else) whose fournir un soutien supplémentaire si vous avez un annual incomes are less than a specific amount. faible revenu : Please visit the following webpage to see the • le Supplément de revenu garanti (SRG) maximum payment amounts for the Allowance • l’Allocation and the Allowance for the Survivor: www. • l’Allocation au survivant servicecanada.gc.ca/eng/services/pensions/oas/ payments/index.shtml À compter d’avril 2023, l’âge d’admissibilité à la pension de la Sécurité de la vieillesse et How and When to Apply: au Supplément de revenu garanti passera The month after your 64th birthday, Service graduellement de 65 à 67 ans. L’âge d’admissibilité Canada will send you either a letter with an pour l’Allocation et pour l’Allocation au survivant application form, informing you that you passera également graduellement de 60 à 64 ans could be eligible for the OAS pension, OR, a 66 | Positive Aging Directory / Federal Retirement Income Programs letter informing you that you were selected for CLICK: www.servicecanada.gc.ca/eng/services/ automatic enrollment. pensions/oas/index.shtml • If you received the letter and application form, and you wish to receive your OAS pension at CALL: Toll Free (English): 1-800-277-9914 age 65, you will need to apply for your OAS Sans frais (Français): 1-800-277-9915 pension as soon as possible by completing and TTY: 1-800-255-4786 mailing the application. • If you received a letter informing you of your VISIT: To find your nearest Service Canada automatic enrollment, you do not have to apply, Centre in Nova Scotia, please visit: provided that the information in your letter www.servicecanada.gc.ca/cgi-bin/sc-srch. is accurate and you do not wish to voluntarily cgi?cmd=lst&pv=ns&ln=eng defer or cancel your pension. Supplément du revenu garanti If, about one month after your 64th birthday, you Le Supplément de revenu garanti est une do not receive either one of these from Service prestation mensuelle non imposable offerte aux Canada, and you wish to start receiving your OAS prestataires de la Sécurité de la vieillesse qui ont pension at age 65, you should apply for your OAS un faible revenu et qui vivent au Canada. Pour être pension right away. You can find the application admissible au SRG, vous devez recevoir la pension form at: www.servicecanada.gc.ca/cgi-bin/search/ de la SV, être un résident du Canada et avoir résidé eforms/index.cgi?app=profile&form=isp3000 au Canada durant 10 ans. Si vous avez habité au Canada pendant moins de 10 ans, vous ne pouvez If you have already reached 65, and you wish pas profiter d’un accord de sécurité sociale. to start your OAS pension immediately, you should apply as soon as possible so you don’t Allocation et Allocation au survivant lose any payments (we may be able to give you L’Allocation et l’Allocation au survivant a retroactive payment for up to a maximum sont des prestations non imposables versées of 11 months from the date we receive your mensuellement aux personnes âgées de 60 à 64 application). ans (y compris le mois de leur 65e anniversaire) qui ont un faible revenu. You can now voluntarily defer your OAS pension. This means you can delay receiving your OAS L’Allocation est disponible pour les époux ou pension for up to 60 months (5 years) after the conjoints de fait de pensionnés de la SV qui sont date you become eligible in exchange for a higher admissibles au SRG. Pour y avoir droit, le revenu monthly amount. Your monthly pension payment annuel combiné du couple doit être inférieur à un will increase by 0.6% for every month you delay montant précis. receiving it, up to a maximum of 36% at age 70. To learn more about voluntary deferral of the OAS L’Allocation au survivant est disponible pour pension, please visit: www.servicecanada.gc.ca/ les personnes dont l’époux ou le conjoint de fait eng/services/pensions/oas/changes/deferral.shtml est décédé (qui ne se sont pas remariés ou ne sont pas devenus le conjoint de fait d’une autre For more information or to obtain application personne) et dont le revenu annuel est inférieur à forms for any pension or benefit under the OAS un montant précis. program, Veuillez consulter la page suivante pour connaître Positive Aging Directory / Federal Retirement Income Programs | 67 le montant des paiements de l’Allocation et de votre pension de la SV. Cela signifie que vous l’Allocation au survivant : www.servicecanada.gc.ca/ pouvez retarder le paiement de votre pension fra/services/pensions/sv/paiements/index.shtml de la SV jusqu’à 60 mois (5 ans) après la date à laquelle vous y devenez admissible pour obtenir Comment et quand présenter une demande : ainsi un montant mensuel supérieur. Vous Le mois après votre 64e anniversaire, Service recevrez un montant plus élevé de 0,6 % pour Canada vous enverra une lettre contenant un chaque mois où vous reportez le versement de formulaire de demande, vous informant que vous votre pension, jusqu’à un maximum de 36 % à pourriez être admissible à une pension de la SV, l’âge de 70 ans. Pour en apprendre davantage au ou encore une lettre vous informant que vous avez sujet du report de la pension de la Sécurité de la été sélectionné pour l’inscription automatique. vieillesse, veuillez consulter : www.servicecanada. • Si vous recevez la lettre et le formulaire de gc.ca/fra/services/pensions/sv/changements/ demande et vous vous désirez recevoir votre report.shtml. pension de la SV à l’âge de 65 ans, vous devrez présenter une demande dès que possible en Pour obtenir plus de renseignements ou encore remplissant le formulaire et en l’envoyant par la des formulaires de demande pour toute pension poste. ou prestation de la SV, • Si vous recevez une lettre vous informant de votre inscription automatique, vous n’avez pas CLIQUEZ : www.servicecanada.gc.ca/fra/ besoin de présenter de demande, à condition services/pensions/sv/index.shtml que les renseignements contenus dans votre lettre soient véridiques et que vous ne désirez TÉLÉPHONEZ : Sans frais (Français) : 1-800- pas volontairement reporter ou annuler votre 277-9915 pension. (English) : 1-800-277-9914 ATS : 1-800-255-4786 Si vous ne recevez pas ces lettres de Service Canada le mois après votre 64e anniversaire et que VISITEZ : Pour trouver le Centre Service Canada vous désirez commencer à recevoir votre pension le plus près en Nouvelle-Écosse, consultez de la SV à l’âge de 65 ans, vous devriez présenter : www.servicecanada.gc.ca/cgi-bin/sc-srch. votre demande dès maintenant. Vous trouverez le cgi?cmd=lst&pv=ns&ln=fra formulaire de demande ici : www.servicecanada. gc.ca/cgi-bin/search/eforms/index.cgi?ln=fra&app Canada Pension Plan =profile&form=isp3000 The CPP is designed to provide a modest replacement of earnings in the case of retirement, Si vous avez déjà atteint l’âge de 65 ans et que vous disability or death of a contributor. You must désirez commencer à recevoir votre pension de la apply for these benefits. SV immédiatement, vous devriez présenter votre demande dès que possible afin de ne pas perdre Individuals who worked in Quebec may qualify de paiements (nous pourrions être en mesure for a Quebec Pension Plan (QPP) benefit. Please de vous remettre un paiement rétroactif jusqu’à visit the Régie des rentes du Québec (responsible concurrence de 11 mois à partir de la date à for administering the QPP) website for more laquelle nous recevons votre demande). information. http://www.rrq.gouv.qc.ca/en/ accueil/Pages/accueil.aspx Vous pouvez maintenant volontairement reporter 68 | Positive Aging Directory / Federal Retirement Income Programs

Régime de pensions du Canada une pension réduite dès l’âge de 60 ans ou une Le RPC a pour but de fournir un remplacement pension augmentée après l’âge de 65 ans jusqu’à modeste des revenus en cas de retraite, d’invalidité l’âge de 70 ans. Les prestations n’augmenteront pas ou encore du décès d’un cotisant. Vous devez après l’âge de 70 ans. présenter une demande de prestations. En plus de la pension de retraite, le RPC offre les Les personnes qui ont travaillé au Québec prestations suivantes : pourraient être admissibles aux prestations du • prestations après-retraite Régime des rentes du Québec (RRQ). Veuillez • prestations d’invalidité (y compris la prestation consulter le site web de la Régie des rentes du pour enfants) Québec (responsable de l’administration du RRQ) • prestations de survivant (y compris la pour obtenir plus de renseignements. http://www. prestation de décès et la prestation d’enfant rrq.gouv.qc.ca/fr/accueil/Pages/accueil.aspx. survivant)

Retirement Benefit Post-Retirement Benefit The CPP retirement pension provides a monthly The PRB is for people who work in Canada taxable benefit to qualified CPP contributors. The (outside Quebec) and receive a retirement amount of your benefit depends on your earnings pension from the CPP or the Régie des rentes du and the contributions you have made to the plan Québec which is responsible for administering the and your age when you start receiving the benefit. QPP. This benefit will increase your retirement You can apply for and receive a full CPP retirement income and is fully-indexed. Unlike other CPP pension at age 65 or receive it as early as age 60 at benefits, you do not have to apply for the PRB. If a reduced rate, or as late as age 70 with an increase. you made contributions toward the PRB, it will There is no further increase after age 70. be paid to you automatically the year after your contributions were made and after you have filed In addition to the retirement pension, the CPP your tax return for the year of contributions. You provides the following benefits: can earn one post-retirement benefit for each year • the post-retirement benefit (PRB); that you contribute to the PRB, until age 70. • disability benefits (including the Children’s benefit); and If you are under 65, working and receiving a CPP/ • survivor benefits (including the Death benefit QPP retirement pension, you and your employer and the surviving Child benefit). must make CPP contributions toward the PRB. If you are self-employed, you must make both the Prestations de retraite employee and employer contributions. La pension de retraite du RPC offre des prestations mensuelles imposables aux cotisants Starting at age 65, you can choose not to admissibles. Le montant de vos prestations contribute to the CPP. To stop contributing, dépend de votre revenu, des cotisations que vous you must fill out the form CPT30 Election to avez versées au régime et de votre âge au moment stop contributing to the Canada Pension Plan, où vous commencez à recevoir des prestations. or revocation of a prior election and send the Vous pouvez présenter une demande de pension original to the Canada Revenue Agency (CRA) de retraite complète du Régime de pensions du and give a copy to your employer. If you are self- Canada à l’âge de 65 ans ou commencer à recevoir employed, you must complete the applicable section of the CRA’s Schedule 8 CPP contributions Positive Aging Directory / Federal Retirement Income Programs | 69 on Self-Employment and Other Earnings and file RPC pour le revenu d’un travail indépendant et it with your Income Tax and Benefit Return. pour d’autres revenus et la remettre avec votre déclaration de revenus. For more information about the PRB, visit: www. servicecanada.gc.ca/eng/services/pensions/cpp/ Pour obtenir plus de renseignements au sujet prb/index.shtml de la prestation après-retraite, visitez: www. servicecanada.gc.ca/fra/services/pensions/rpc/par/ Prestation après-retraite index.shtml La prestation après-retraite est offerte aux gens qui travaillent au Canada (à l’extérieur du Québec) Disability Benefits et qui reçoivent une pension de retraite du RPC The CPP disability benefit is a monthly payment ou de la Régie des rentes du Québec qui est available to people who recently contributed to responsable d’administrer le RRQ. Cette prestation the CPP and became unable to work at any job vient augmenter votre revenu de retraite et est on a regular basis because of a disability. There entièrement indexée. Contrairement aux autres are also benefits for the children of CPP disability prestations du RPC, vous n’avez pas à présenter beneficiaries. de demande pour la prestation après-retraite. Si vous avez fait des cotisations de prestation A CPP disability benefit is not approved on the après-retraite, la prestation vous sera versée basis of what disability or disease you have, but on automatiquement l’année après le versement de how the medical condition and its treatment affect vos cotisations et après que vous avez soumis your ability to work at any job on a regular basis. votre déclaration de revenus pour l’année des cotisations. Vous pouvez acquérir une prestation Prestations d’invalidité après-retraite pour chaque année que vous y Les prestations d’invalidité du Régime de pensions cotisez, jusqu’à l’âge de 70 ans. du Canada sont un paiement mensuel offert aux personnes qui ont récemment contribué au Si vous avez moins de 65 ans, que vous travaillez RPC et qui sont devenues incapables d’occuper et que vous recevez une pension de retraite du un emploi, quel qu’il soit, de façon régulière, en RPC ou de la RRQ, votre employeur et vous devez raison d’une invalidité. Il existe également des faire des cotisations du RPC envers la prestation prestations destinées aux enfants des bénéficiaires après-retraite. Si vous êtes travailleur indépendant, des prestations d’invalidité du RPC. vous devez faire la cotisation de l’employé et de l’employeur. Les prestations d’invalidité du RPC ne sont pas approuvées à partir du type d’invalidité ou de À partir de l’âge de 65 ans, vous pouvez choisir la maladie, mais plutôt d’après la façon dont la de ne pas cotiser au RPC. Pour faire l’arrêt de condition médicale et son traitement touchent vos cotisations, vous devez remplir le formulaire votre capacité de faire tout travail sur une base CPT30 Choix de cesser de verser des cotisations régulière. au Régime de pensions du Canada, ou révocation d’un choix antérieur, envoyer la copie originale à Survivor Benefits l’Agence du revenu du Canada et en remettre une CPP survivor benefits are paid to a deceased copie à votre employeur. Si vous êtes travailleur contributor’s estate, surviving spouse or common- indépendant, vous devez remplir la section law partner and dependent children. There are applicable de l’annexe 8 de l’ARC Cotisations au three types of benefits: 70 | Positive Aging Directory / Federal Retirement Income Programs

• the death benefit; cohabite avec vous, vous pourriez être admissible • the survivor’s pension; and à cette prestation. • the children’s benefit. Children’s Benefit - The CPP children’s benefit Prestations de survivant is paid to a dependent child of the deceased Les prestations de survivant du RPC sont versées contributor, or a child in the custody and control à la succession d’un cotisant décédé, au conjoint of the deceased contributor at the time of death. survivant et aux enfants à charge. Il existe trois The child must be either under age 18, or between types de prestations : the ages of 18 and 25 and in full-time attendance • la prestation de décès at school or university. • la pension de survivant • la prestation d’enfant Prestations pour enfants - Les prestations pour enfants sont versées aux enfants à charge du Death Benefit - The CPP death benefit is a one- cotisant décédé ou aux enfants qui sont sous la time, lump-sum payment made to the deceased garde et la surveillance du cotisant décédé au contributor’s estate. If there is no estate, the moment du décès. L’enfant doit être âgé de moins person responsible for the funeral expenses, the de 18 ans ou encore de 18 à 25 ans et fréquenter surviving spouse or common-law partner, or the l’école ou l’université à plein temps. next of kin may be eligible, in that order. Changes to the Canada Pension Plan Prestation de décès - La prestation de décès du The CPP is changing to better reflect how Régime de pensions du Canada est un paiement Canadians choose to live, work and retire. The forfaitaire unique versé à la succession d’un changes, which the Government of Canada is cotisant décédé. S’il n’y a pas de succession, la gradually introducing from 2011 to 2016, will give personne assumant les frais funéraires, l’époux ou you more options so that you can make decisions un conjoint de fait survivant, ou le plus proche that are right for you as you make the transition parent peut y être admissible, dans cet ordre. from work to retirement.

Survivor’s Pension - The CPP survivor’s pension For more information about these changes, please is paid to the person who, at the time of death, visit: http://www.servicecanada.gc.ca/eng/services/ is the legal spouse or common-law partner of pensions/cpp/changes.shtml the deceased contributor (this includes same-sex couples). The current maximum amount payable It is important to apply for CPP benefits. If you do is $605.70 for 2013. If you are a separated legal not apply, you may lose benefits you are entitled spouse and there is no cohabiting common-law to receive.For more information or application partner, you may qualify for this benefit. forms for any pension or benefit under the CPP,

Pension de survivant - Pension versée à la CLICK: www.servicecanada.gc.ca/eng/services/ personne qui, au moment du décès du cotisant pensions/cpp/index.shtml : au RPC, était son époux ou conjoint de fait (cette définition inclus les couples de même sexe). Le CALL: Toll Free (English): 1-800-277-9914 montant maximum payable actuel est de 605,70 Sans frais (Français): 1-800-277-9915 $ pour 2013. Si vous êtes un conjoint séparé TTY: 1-800-255-4786 légalement et qu’il n’y a pas de conjoint de fait qui Positive Aging Directory / Federal Retirement Income Programs | 71

VISIT: To find your nearest Service Canada Veterans Affairs Canada Centre in Nova Scotia, please visit: Veterans Affairs Canada (VAC) VAC offers a wide range of services and benefits www.servicecanada.gc.ca/cgi-bin/sc-srch. to qualified veterans, Canadian Forces members, cgi?cmd=lst&pv=ns&ln=eng serving and discharged members of the RCMP, and certain civilians and their families. For more Changements touchant le Régime de pensions information on services and benefits, to find out if du Canada you qualify, or to apply, call: Le RPC change pour mieux tenir compte des choix faits par les Canadiens en ce qui concerne Toll Free (English): 1-866-522-2122 leur mode de vie, leur carrière ou leur retraite. Ces changements, qui seront mis en œuvre Anciens Combattants Canada (ACC) graduellement de 2011 à 2016, vous donneront Le ministère des Anciens Combattants Canada davantage de choix et vous permettront de (ACC) offre un large éventail de services prendre des décisions éclairées lorsque viendra et de prestations, notamment aux anciens le moment de faire la transition du marché du combattants canadiens et alliés, membres des travail à la retraite. Forces canadiennes et de la Gendarmerie royale du Canada actifs et anciens, certains civils et Pour obtenir plus de renseignements au sujet de personnes à charge admissibles. Pour de plus ces changements, consultez le site suivant: www. amples renseignements au sujet de ces services servicecanada.gc.ca/fra/services/pensions/rpc/ et de ces prestations ou pour savoir si vous êtes changements.shtml admissible, appelez :

Il est important de présenter une demande de Numéro sans frais (français): 1-866-522-2022 prestations du RPC. Si vous ne présentez pas de demande, vous pourriez perdre des prestations Veterans’ Independence Program auxquelles vous avez droit. Pour obtenir plus de This is a national home-care program that helps renseignements ou encore des formulaires de qualified veterans, still-serving Canadian Forces demande pour une pension ou des prestations du disability pensioners, and certain civilians to RPC, remain healthy and independent in their own home and community. Your ability to access CLIQUEZ ICI: www.servicecanada.gc.ca/fra/ these services depends on your health needs and services/pensions/rpc/index.shtml if similar services are available to you through another federal, provincial, or municipal program. APPELEZ : Sans frais (Français) : 1-800- 277-9915 Toll Free (English): 1-866-522-2122 (English): 1-800-277-9914 ATS : 1-800-255-4786 Programme pour l’autonomie des anciens combattants VISITEZ : Pour trouver le Centre Service Canada Ce programme de soins à domicile aide les le plus près, consultez: www.servicecanada.gc.ca/ anciens combattants admissibles, les membres cgi-bin/sc-srch.cgi?cmd=lst&pv=ns&ln=fra actifs des Forces canadiennes qui reçoivent une pension d’invalidité ou une indemnité spéciale, et 72 | Positive Aging Directory / Provincial Financial Aid Programs certains civils à demeurer en santé et autonomes necessities such as food, clothing, shelter, and dans leur propre domicile et au sein de leur medical care. collectivité. Votre admissibilité à ces services dépend de vos besoins de santé et de votre RCN Benevolent Fund, Ottawa accès à des services similaires à travers un autre Phone: (613) 996-5087 programme fédéral, provincial ou municipal. Toll Free: 1-888-557-8777

Numéro sans frais (français) : 1-866-522-2022 Canadian Forces Personnel Assistance Fund (CFPAF) Royal Canadian Naval Benevolent Fund The Canadian Forces Personnel Assistance Fund This fund provides grants or loans to regular and offers an Education Assistance Loan program to reserve-force personnel who served in the Royal encourage and assist members, former members Canadian Navy prior to February 1, 1968, or and recognized dependents of the Canadian subsequently in the Maritime Command of the Forces, Regular Component, in obtaining post- Canadian Forces; to Canadian Merchant Navy secondary education. War Veterans; and to their dependants. Financial need is deemed to exist when an applicant or Ottawa dependant is suffering hardship due to a lack of Phone: (613) 760-3447 | Toll free: 1-888-753-9828 Provincial Financial Aid Programs

Property Tax Rebate for Seniors • You were receiving either the Guaranteed Income Supplement (GIS) or The Allowance in Program  January of this year. To find out if you qualify This program, administered by Access for the GIS or The Allowance, call Service Nova Scotia on behalf of the Department of Canada at 1-800-277-9914. Community Services, is designed to help eligible • You are living in your home at the time you seniors remain in their homes by providing them apply for the rebate and continue to reside in with an annual rebate on their municipal property your home and; taxes. The program provides eligible homeowners • Your previous year’s property taxes were paid with a 50% rebate on the municipal property in full. taxes paid the previous year, up to a maximum of $600.00 per year. The rebate is always based New Applicants on the property taxes paid in the previous Applications can be picked up at your nearest year. Please note that some municipalities may Access Nova Scotia site, online, or by calling. The also offer property tax rebates or assistance to program runs annually July 1 – December 31. qualifying applicants. Check with your local municipality to inquire. Complete the application form and return it with the required documents to Service Nova Scotia Eligibility and Municipal Relations (SNSMR) by December You are eligible to receive the rebate if you meet 31 of that year. Applications must be postmarked the criteria. by December 31. Positive Aging Directory / Provincial Financial Aid Programs | 73

For more information, contact SNSMR Northern Region Phone: 424-5200 within Metro or toll free Antigonish: 863-3213 1-800-670-4357 Colchester: 893-5950 * Some exceptions apply. Cumberland: 667-3336 East Hants: 866-597-4515 Nova Scotia Department of Guysborough: 533-4007 Community Services New Glasgow: 755-7363 This department promotes the independence, self- Western Region reliance, security, and well-being of the people it Annapolis: 532-2337 serves. For specific information about housing Bridgewater: 543-5527 and home repairs, see page 99 and for financial Digby: 245-5811 assistance. Hants: 798-8319 Kings: 678-6176 Nova Scotia Department of Community Services Queens: 354-2771 Head Office – Halifax Shelburne: 637-2335 Phone: See Field Offices Yarmouth: 742-0741 www.gov.ns.ca/coms Emergency Food Services Financial Assistance Feed Nova Scotia Low-income seniors who have special needs and Feed Nova Scotia is a charitable organization no means of paying to have those needs met can that helps feed hungry people by collecting and apply to see if they qualify for the Employment distributing food to more than 150 member Support and Income Assistance Program. All agency food banks and meal programs, while other funding sources must be explored, including at the same time striving to eliminate chronic the federal Old Age Security (OAS) program and hunger and poverty through research, awareness the Guaranteed Income Supplement (GIS). For and support programs. more information or to discuss your eligibility, contact the Department of Community Services’ 213 Bedford Highway, Halifax field office nearest you. Phone: 457-1900 |www.feednovascotia.ca

Field Offices Helpline Central Region Helpline is a confidential, 24-hour telephone Cole Harbour: 435-7472 service through which trained volunteers and staff Dartmouth (Portland): 424-1600 provide supportive listening and help callers work Halifax: 424-4150 through the challenges they are experiencing. Sackville: 869-3600 While the specific nature of each call varies, topics often involve relationships, mental health issues, Eastern Region addictions, parent support, and food and housing Sydney: 563-3300 concerns. Glace Bay: 842-4000 North Sydney: 794-5110 In the Halifax area: 421-1188 TTY: 443-2660  Port Hawkesbury: 625-0660 Toll free: 1-877-521-1188 TTY: 1-855-443-2660 www.feednovascotia.ca/getsupport_helpline.html 74 | Positive Aging Directory / Vital Statistics and Proof of Age

Vital Statistics and Proof of Age

Birth, Marriage, and Death  Vital Statistics Office Certificates 300 Horseshoe Lake Drive Bayers Lake Business Park Service Nova Scotia and Municipal Relations’ Mail Address: PO Box 157 Vital Statistics Office issues birth, marriage, Halifax, NS B3J 2M9 and death certificates to people who were born, Phone: 424-4381 married, or died in Nova Scotia. You may apply Toll Free (within Nova Scotia): 1-877-848-2578 for a birth, marriage or death certificate online. E-mail: [email protected]

www.gov.ns.ca/snsmr/vstat www.gov.ns.ca/snsmr/onlineservices/citizen (click on the Birth, Death or Marriage Certificate Online option). Baptismal Certificates The church where you were baptized may be You may also download a copy of the application able to supply you with a baptismal certificate. form to apply for a birth certificate. If you do not know the specific church, write to www.gov.ns.ca/snsmr/access/vitalstats/birth- the central office of your religious denomination, certificate.asp which may have duplicate records.

When you apply for a birth certificate, you must Proof of Age give your full name (first, middle, and last), the date and place of birth, your parents’ full names Many reductions and benefits are available to (including your mother’s maiden name), and your seniors. To receive them, you will be expected father and mother’s birthplaces. For marriage to prove your age. Many businesses will accept certificates, you must provide the names of both your Old Age Security (OAS) identification card, parties to the marriage and the date and place of passport, driver’s licence, or a general photo ID the marriage. For death certificates, you will need card, such as the one available from the Registry to give the name of the deceased and the date of Motor Vehicles. and place of death. You must also state the reason for your request. The fee for each short-form Photo IDs  certificate is $32.05 A detailed certificate costs Service Nova Scotia and Municipal Relations $38.75. Visa or MasterCard payments are accepted. offers an identification card service. The fee for the service is $17.20, and the card is valid for five If you were born outside Nova Scotia, the Vital years. Statistics Office may be able to give you information on where to write for your birth certificate. Phone: 424-5851 | Toll Free: 1-800-898-7668 www.gov.ns.ca/snsmr Counter service is available at the 300 Horseshoe Lake Drive, Bayers Lake office from Monday to Friday, 8:30 am–4:30 pm, excluding holidays. Positive Aging Directory / Taxes | 75

Taxes

Personal Income Tax Canada Revenue Agency – Information www.cra.gc.ca If you have taxable income in Canada, you will Toll free numbers: likely have to file an income tax form to calculate Automated information: 1-800-267-6999 the amount of taxes you owe. This must be Refund inquiries: 1-800-959-1956 returned to the Canada Revenue Agency (CRA) Income tax inquiries: 1-800-959-8281 by April 30 of the following year. You may also Forms and publications: 1-800-959-2221 have to file a tax return if you have sold real estate or if you have to repay any Canada Pension Plan Impôt sur le revenu des (CPP) or Old Age Security (OAS) benefits. particuliers Even if you do not have to file a return, it may Si vous avez un revenu imposable au Canada, be to your advantage to do so. You may be vous devrez alors probablement remplir une entitled to a tax refund, the Guaranteed Income déclaration d’impôt sur le revenu pour calculer Supplement (GIS), Canada Child Tax Benefit le montant que vous devez. Vous devez envoyer (CCTB), Universal Child Care Benefit (UCCB), cette déclaration à l’Agence du revenu du Canada the Working Income Tax Benefit (WITB), or (ARC) avant le 30 avril de l’année suivante. GST/HST credits. You may also be eligible for Il se peut également que vous deviez remplir Province of Nova Scotia benefits such as the Nova une déclaration d’impôt sur le revenu si vous Scotia Child Benefit (NSCB) and the Nova Scotia avez vendu des biens immobiliers ou si vous Affordable Living Tax Credit. You can apply for all devez rembourser des prestations du Régime de of these benefits by filing your tax return. pensions du Canada (RPC) ou de la Sécurité de la vieillesse (SV). If you filed an income tax return last year, you may receive information by mail on how to file Même si vous ne devez pas produire de this year’s return. General income tax returns and déclaration, vous auriez peut-être avantage à guides are available from the CRA or your local le faire. Vous pourriez en effet avoir droit à un post office, starting around mid-February. Filing remboursement d’impôt, au Supplément de your income tax return via the Internet ensures revenu garanti (SRG), à la Prestation fiscale that your return will be processed quickly, usually canadienne pour enfants (PFCE), à la Prestation within two weeks. universelle pour la garde d’enfants (PUGE), à la Prestation fiscale pour le revenu de travail When calling about your income tax and benefits, (PFRT), ou à des crédits pour la TPS ou la be sure to have your questions ready, and your TVH. Vous pourriez également avoir droit à des social insurance number (SIN) and a copy of prestations de la province de la Nouvelle-Écosse, your last tax return handy. (You may be asked comme la Prestation pour enfants de la Nouvelle- for information from the return to verify your Écosse et le Crédit de taxe de la Nouvelle-Écosse identity and protect your security.) pour la vie abordable. Vous pouvez présenter une

76 | Positive Aging Directory / Taxes demande liée à ces prestations en produisant une My Account, you can log in one of two ways. You déclaration d’impôt sur le revenu. can use a sign-in partner, such as your own online banking account. You can also use your personal Si vous avez produit une déclaration de revenus CRA user ID and password. To register or to find l’année dernière, il se peut que vous receviez par la out more, visit the CRA’s website. poste des renseignements sur la façon de produire une déclaration pour cette année. Vous pouvez www.cra.gc.ca/myaccount vous procurer les formulaires de déclaration de revenus et les guides correspondants auprès Mon dossier de l’ARC ou à votre bureau de poste à partir Si vous avez un ordinateur et une connexion de la mi-février. Lorsque vous produisez votre Internet, vous pouvez alors configurer Mon déclaration par Internet, celle-ci est alors dossier. Mon dossier vous permet d’accéder à vos rapidement traitée, généralement dans un délai de renseignements personnels, 21 heures par jour, 7 deux semaines. jours par semaine, afin de vérifier l’état de votre remboursement d’impôt, confirmer le plafond de Si vous souhaitez obtenir des renseignements cotisation à votre régime enregistré d’épargne- sur votre déclaration et vos prestations, préparez retraite (REER), vérifier votre Prestation fiscale vos questions à l’avance et ayez à portée de main canadienne pour enfants ainsi que les crédits de votre numéro d’assurance sociale (NAS) ainsi la TPS ou de la TVH, modifier votre déclaration qu’une copie de votre dernière déclaration de de revenus ou votre adresse postale, et bien plus revenus. (Il se peut qu’on vous demande certains encore, en utilisant votre propre ordinateur. Pour renseignements sur votre déclaration afin de vous utiliser Mon dossier, vous pouvez vous connecter identifier et de protéger votre sécurité.) de deux manières. Vous pouvez ouvrir une session avec un partenaire de connexion, comme votre Agence du revenu du Canada – Renseignements compte bancaire en ligne, ou vous pouvez ouvrir Site Web: www.arc.gc.ca une session à l’aide d’un ID d’utilisateur et d’un Numéros sans frais: mot de passe de l’ARC. Pour vous inscrire ou en Renseignements électroniques: 1-800-267-6999 savoir plus, visitez le site Web de l’ARC. Téléremboursement: 1-800-959-1958 Renseignements sur l’impôt: 1-800-959-7383 Site Web: www.arc.gc.ca/mondossier Formulaires et publications: 1-800-959-3376 Community Volunteer Income My Account Tax Program 

If you have a computer and an Internet This program is available to individuals who connection, you can set up My Account. My need help completing their income tax return Account connects you to your personal tax and and have limited income (generally, $30,000 for benefit information 21 hours a day, 7 days a a single person or $40,000 for a family). For a list week, and allows you to check the status of your of volunteer tax clinics in your area, contact the tax refund, confirm your Registered Retirement CRA or call the Department of Seniors Toll Free Savings Plan (RRSP) contribution limit, track at 1-800-670-0065. The clinics are offered free of your CCTB and GST/HST credit payments, charge throughout Nova Scotia from the middle of change your tax return or your mailing address, March to the end of April. If you would like to offer and much more, using your own computer. To use Positive Aging Directory / Taxes | 77 your services as a volunteer, training is provided. must file a tax return and complete the GST/HST credit information section on page 1 of your tax Community Volunteer Income Tax Program return. If you are eligible, you will receive payments Toll-free: 1-800-959-8281 | www.cra.gc.ca/volunteer in July, October, January, and April. Only one member of each family unit is eligible to apply. Programme communautaire des GST/HST Credit bénévoles en matière d’impôt Toll Free: 1-800-959-1953 | www.cra.gc.ca/benefits Ce programme s’adresse aux personnes qui ont besoin d’aide pour remplir leur déclaration de Crédit pour la TPS/TVH revenus et dont le revenu est limité (en général 30 000 $ pour une personne seule et 40 000 $ pour Le crédit pour la taxe sur les produits et services une famille). Pour obtenir la liste des comptoirs et la taxe de vente harmonisée (TPS / TVH) vise à de préparation des déclarations de revenus par des compenser le coût de la TVH en Nouvelle-Écosse bénévoles, communiquez avec l’ARC ou appelez pour les personnes et les familles ayant un revenu sans frais le ministère des Aînés au 1-800-670-0065. moyen ou faible. Pour présenter une demande, Des comptoirs sont offerts gratuitement partout en vous devez produire une déclaration de revenus Nouvelle-Écosse à partir de la mi-mars jusqu’à la et remplir la section réservée à la demande du fin avril. Si vous souhaitez proposer vos services en crédit pour la TPS/TVH qui se trouve sur la page tant que bénévole, une formation vous sera donnée. 1 de votre déclaration. Si vous êtes admissible, vous recevrez des paiements en juillet, octobre, Programme communautaire des bénévoles en janvier et avril. Une seule personne par famille est matière d’impôt admissible. Numéro sans frais: 1-800-959-7383 Site Web : www.arc.gc.ca/benevole Crédit pour la TPS/TVH Numéro sans frais : 1-800-959-1954 GST/HST Credit Site Web : www.arc.gc.ca/prestations

The Goods and Services Tax/Harmonized Sales Tax When You Retire (GST/HST) credit is designed to offset the cost of This pamphlet highlights tax topics of importance the Nova Scotia HST for individuals and families to retirees. To obtain a copy, visit the CRA website with a moderate or lower income. To apply, you or call.

Health Association Nova Scotia is a membership-driven association of health and community services organizations spanning the entire health continuum in Nova Scotia.

We promote a high-performing, sustainable health system by providing our members with quality services, shared solutions, and support.

Visit www.healthassociation.ns.ca to learn more. Phone: (902) 832-8500 78 | Positive Aging Directory / Taxes

Toll Free: 1-800-959-2221 | www.cra.gc.ca/forms Aidants naturels Si vous vivez avec un parent, ou le parent de votre Vous prenez votre retraite époux ou conjoint de fait, et que vous êtes né en Cette brochure fournit des renseignements fiscaux 1943 ou plus tôt, ou si vous êtes à leur charge en qui pourraient vous concerner quand vous serez à raison d’une infirmité physique ou mentale, le la retraite. Pour en obtenir un exemplaire, visitez parent en question peut être alors admissible à le site Web de l’ARC ou appelez. demander un crédit d’impôt appelé « montant pour aidants naturels ». Le montant du crédit Numéro sans frais : 1-800-959-3376 dépend du revenu de l’aidant naturel. Les aidants Site Web: www.arc.gc.ca/formulaires naturels peuvent aussi être admissibles à des crédits d’impôt supplémentaires, y compris le You may also find these tax information videos montant pour conjoint, le crédit d’impôt pour useful. personnes handicapées, le crédit d»impôt pour Video Series: Pre-retirement and Taxes montants transférés de votre époux ou conjoint http://www.cra-arc.gc.ca/vdgllry/ndvdls/srs- de fait, le crédit d’impôt pour personne à charge prrtrmnt-eng.html admissible, ou le montant pour personnes à charge âgées ayant une déficience. Ces vidéos pourraient aussi être utiles. Série: La préretraite et l’impôt Pour en savoir plus, reportez-vous au guide http://www.cra-arc.gc.ca/vdgllry/ndvdls/srs- d’impôt, adressez-vous à un conseiller financier ou prrtrmnt-fra.html communiquez avec l’Agence du revenu du Canada. Numéro sans frais : 1-800-959-7383 Caregiver Tax Tips Site Web : www.arc.gc.ca/aines If you live with a relative, or with your spouse’s or common-law partner’s relative, and you were Family Caregiver Amount (FCA) born in 1943 or earlier or you are dependent on For 2012 and subsequent years, if you have a them because of a physical or mental infirmity, dependant with an impairment in physical or the relative may be able to claim a tax credit mental functions, you may be eligible to claim called a caregiver amount. The amount of the an additional amount of $2,000 for one or more credit depends on how much the caregiver earns. of the following non-refundable tax credits Caregivers may also be entitled to additional tax (Schedule 1, Federal Tax): credits, including the Spousal Credit, Dependent • spouse or common-law partner amount (line Disability Credit, Spousal Transfer Credit, Eligible 303); Dependent Credit, and Infirm Dependent Credit. • amount for an eligible dependant (line 305); • amount for children born in 1995 or later (line For more information, refer to your tax guide, 367); and speak with a financial adviser, or contact the • caregiver amount (line 315) Canada Revenue Agency. For more information, refer to your tax guide, Toll Free: 1-800-959-8281 | www.cra.gc.ca/seniors speak with a financial adviser, or contact the Canada Revenue Agency. Toll Free: 1-800-959-8281 | www.cra.gc.ca/seniors Positive Aging Directory / Legal Matters | 79

Montant pour aidants familiaux Medical expenses (MAF) The amounts you pay as your Nova Scotia Seniors’ Pour 2012 et les années suivantes, si vous avez Pharmacare copayment are considered medical une personne à charge ayant une déficience expenses for taxation purposes. You can ask for des fonctions physiques ou mentales, vous more information at your pharmacy about your pourriez avoir le droit de demander un montant prescription expenses and details of your out- additionnel de 2 000 $ pour un ou plusieurs des of-pocket expenses. For further information crédits d’impôt non remboursables (annexe 1, regarding how to claim your medical expenses, impôt fédéral) suivants : please contact the Canada Revenue Agency. • le montant pour époux ou conjoint de fait (ligne 303); Toll free: 1-800-959-8281 | www.cra.gc.ca/medical • le montant pour une personne à charge admissible (ligne 305); Frais médicaux • le montant pour enfants nés en 1995 ou après Les montants que vous payez pour l’assurance- (ligne 367); médicaments de la Nouvelle-Écosse sont • le montant pour aidants naturels (ligne 315). considérés, à des fins fiscales, comme des frais médicaux. Vous pouvez vous renseigner auprès Pour en savoir plus, reportez-vous au guide de votre pharmacie au sujet des coûts des d’impôt, adressez-vous à un conseiller financier ou médicaments prescrits ainsi que des montants que communiquez avec l’Agence du revenu du Canada. vous devez vous-même débourser. Pour en savoir Numéro sans frais : 1-800-959-7383 plus sur le remboursement de vos frais médicaux, Site Web: www.arc.gc.ca/aines veuillez communiquez avec l’Agence du revenu du Canada.

Numéro sans frais: 1-800-959-7383 Site Web: www.arc.gc.ca/medicaux Legal Matters

Nova Scotia Department of To help fight elder abuse and fraud against Justice seniors, resource materials are available in both official languages on the website at: The Department of Justice offers a number http://novascotia.ca/just/victim_Services/ of resources to help seniors who have been Services in French may be available upon request. victimized by crime. Victim Services Officers are there to help you as your case proceeds through Regional Offices the criminal justice system. They can help you Dartmouth: 424-3307 prepare a victim impact statement, and provide Kentville: 1-800-565-1805 information to help you understand the criminal New Glasgow: 1-800-565-7912 justice system. They can also help you apply for Sydney: 1-800-565-0071 counselling to deal with trauma resulting from the crime. 80 | Positive Aging Directory / Legal Matters

Personal Directives Act The Personal Directives Act allows citizens to put LISNS Phone # for Publications, Speakers’ their wishes regarding personal care decisions in Bureau and Administration only: writing so they can be followed if they become Phone: 454-2198 incapable of making such decisions in the future. E-mail: [email protected] or www.legalinfo.org In a Personal Directive a person can express for online information about the law on a range of their wishes on personal care, including those legal topics. related to health care, nutrition, hydration, shelter, residence, clothing, hygiene, safety, comfort, In addition, single copies of the following recreation, social activities and support services. pamphlets are available free of charge.

For more information about the Personal Patients’ Rights Directives Act in both official languages, including The Public Trustee instructions on how to create your own, visit the Elder Abuse (The Adult Protection Act) website www.gov.ns.ca/just/pda. Advanced Health Care Directives Making a Will Collection Agencies Legal Information Society of Consumer Reporting Agencies Nova Scotia (LISNS) Guardianship of Adults Power of Attorney LISNS is a not-for profit registered charity that How to Avoid Phone Fraud provides Nova Scotians with information (over How to Avoid Mail Fraud the phone, online, and in print) about the law. How to Avoid Internet Fraud Legal Information Line and Common-law Relationships Lawyer Referral Service Living common-law creates legal rights and To talk to someone about a legal problem or for obligations that can be the same as, or very a referral to a lawyer, call the Legal Information different from, marriage. And they lived happily Line or Lawyer Referral Service. ever after… is a booklet that highlights the legal rights and responsibilities of living common-law. Hours: Monday, 10 am–6 pm (September to May) It explores the similarities and differences between 10 am - 4:30 pm ( June to August ) common-law relationships, registered domestic Tuesday to Thursday, 10 am – 4:30 pm partnerships, and marriages. It is intended for Closed Friday, weekends and holidays women and men of all ages and backgrounds. Phone: 455-3135 The law in this booklet is current to April Toll Free in NS: 1-800-665-9779 2009. To obtain a copy, contact the Nova Scotia Department of Seniors. Other Resources Phone: 424-0065 | Toll Free: 1-800-670-0065 “It’s In Your Hands” Legal Information for Seniors and Their Families ( 9 x 12 book ) is now available for a postage charge of $ 5.00. It is also on our website. Positive Aging Directory / Legal Matters | 81

Other Legal Resources Finding a Lawyer Lawyers are listed in the Yellow Pages of your Public Trustee telephone book in alphabetical order and under The Public Trustee is a lawyer named by the specific areas of practice. provincial government to help adults and children who are unable to look after their financial affairs. Nova Scotia Legal Aid  Legal aid may be granted to a person on social The Public Trustee may perform various assistance or in an equivalent financial position in functions, including: which there is merit in providing legal assistance in certain areas of family and criminal law. Refer • managing the estates of living people who need to your telephone book (the white, blue, or yellow the services of a trustee, guardian, attorney, or pages under Legal Aid or Nova Scotia Legal Aid other fiduciary not readily available to them in website below) for the office nearest you. the private sector • administering the estates of deceased people, Nova Scotia Legal Aid Commission with the ability to apply for a grant of www.nslegalaid.ca administration or administration with will annexed in any case where no grant of probate Dalhousie Legal Aid or administration has been issued • acting as a litigation guardian or representative Dalhousie Legal Aid provides legal services to in litigation for minor, incompetent, deceased, clients in the Halifax/Dartmouth metropolitan missing, or unascertained litigants for whom a area who satisfy its financial and case-eligibility court makes representation orders requirements. Dalhousie Legal Aid is affiliated with the Schulich School of Law at Dalhousie The Public Trustee receives many requests for University. assistance. Each case is reviewed to determine if it is an appropriate case for the Public Trustee’s Phone: 423-8105 intervention. There are fees charged by the Public Trustee for his or her services. The fees Small Claims Court charged are in accordance with those provided by This court provides a quick, informal, and cost- legislation and the Rules of Court. effective method for deciding claims of up to $25,000 (not including interest). If you are making The Public Trustee also acts as decision-maker a claim, neither you nor the person whom the of last resort for individuals who lack capacity to claim is against will need a lawyer. Small Claims make a decision for medical, surgical or psychiatric Court is less formal than other courts, and the treatment while in hospital, as well as for placement case is presented to an adjudicator (who is a to a continuing care home, home care services, lawyer) rather than a judge. Small Claims Court is and health care outside of hospital. There is no fee usually held in the evenings. To contact the clerk charged for providing such consents. of the Small Claims Court nearest you, look for the phone number in the government section of Public Trustee of Nova Scotia your phone book, under the heading Courts. Phone: 424-7760 (Main) Phone: 424-4454 (Health Care Decisions)  82 | Positive Aging Directory / Human Rights

Human Rights

Nova Scotia Human Rights human rights • building partnerships with government, Commission universities and community groups to promote The Commission is an independent government respect for human rights body that administers the province’s Human Rights Act, which protects Nova Scotians from Halifax office  discrimination. The Commission’s services include: Phone: 424-4111 | Toll Free: 1-877-269-7699 TTY: 424-3139 | Toll Free TTY: 1-866-811-3732 • providing free information, on a confidential E-mail: [email protected] basis, to people who believe they may have www.gov.ns.ca/humanrights experienced discrimination • investigating and resolving complaints of Sydney office: discrimination Phone: 563-2140 | Toll Free: 1-866-852-3691 • delivering education and information programs on diversity and sexual harassment issues Digby office: • consulting with organizations to help them set Phone: 245-4791 | Toll Free: 1-866-852-3692 up their own policies and programs related to Consumer Information and Complaints

About Reverse Mortgages the equity in your home. Without having to sell A reverse mortgage allows a homeowner to gain your home, you can receive up to 50% of the value income by taking out a loan against his or her of your home. The big difference with CHIP is that home. The amount available depends on your you do not have to make any payments—interest or age, your spouse’s age, and the location and type principal —for as long as you or your spouse live in of your home. The Department of Seniors has a your home. You maintain ownership and control of collection of information that will further your your home while enjoying all the benefits of having understanding of reverse mortgages and can help converted some of its value into readily accessible, you decide if a reverse mortgage is right for you. tax-free cash flow. To obtain a copy of the information package, contact the Department of Seniors. Canadian Home Income Plan, Toronto Toll Free: 1-866-522-2447 | www.chip.ca Toll Free: 1-800-670-0065 Better Business Bureau of the Canadian Home Income Plan Atlantic Provinces  (CHIP) This organization has provided over 1,340,000 A CHIP Home Income Plan is a loan secured by instances of service in 2012 to consumers looking Positive Aging Directory / Consumer Information and Complaints | 83 for information on, or assistance with, firms doing Concerns about Insurance and business in the Atlantic provinces. Financial Institutions Phone: 422-6581 | Toll Free: 1-877-663-2363 If you are concerned about the business practices E-mail: [email protected] of financial institutions such as trust and loan www.atlanticprovinces.bbb.org companies, credit unions, and insurance companies or agents, contact the Department of Finance.

Canadian Motor Vehicle Phone: 424-6331 | www.gov.ns.ca/finance Arbitration Plan (CAMVAP) CAMVAP is a cross-Canada program that you Concerns about Investments  can use to resolve disputes with a manufacturer The Nova Scotia Securities Commission protects about defects in your vehicle’s assembly or investors from practices and activities that materials, or how the manufacturer is applying undermine their confidence in the fairness and or administering its new vehicle warranty. efficiency of securities markets. Contact the Disputes are resolved through binding arbitration. commission for a free copy of the brochure CAMVAP covers most domestic and imported Protecting Your Finances: How to Avoid passenger cars, light trucks, sport utility vehicles, Investment Fraud and Scams. vans and multi-purpose passenger vehicles purchased or leased in Canada, as long as the Nova Scotia Securities Commission vehicle is the current model or one of four Phone: 424-7768 | www.beforeyouinvest.ca previous model years.

Toll Free: 1-800-207-0685 | www.camvap.ca Debtor Assistance This service provides financial counselling and assistance through legal options under the Consumer Complaints for Bankruptcy and Insolvency Act that may provide Licensed Businesses  you with flexibility in restructuring and repaying If you are concerned about the practices of a your debt. person or company you’re doing business with, contact Service Nova Scotia and Municipal Service Nova Scotia and Municipal Relations Relations. Our staff can provide education and Phone: 424-5200 | Toll Free: 1-800-670-4357 referrals for consumer issues. The department www.accessns.ca/debtor-assistance is also responsible for legislation that covers many businesses including cemetery and funeral services, consumer lending (not involving a federally regulated bank), door-to-door and telephone sellers, credit reporting and debt collections. Staff may be able to directly assist you in resolving disputes with these businesses.

Phone: 424-5200 | Toll Free: 1-800-670-4357 www.gov.ns.ca/snsmr/consumer 84 | Positive Aging Directory / Insurance

Nova Scotia Office of the Residential Tenancies and Ombudsman Condominiums  The Office of the Ombudsman provides an Tenancy disputes between landlords and tenants independent review of the concerns/complaints are mediated by staff at Service Nova Scotia respecting provincial and municipal government and Municipal Relations. Disputes may involve services. Examples of the issues we review include: the return of security deposits, unpaid rent, Senior Housing and Home Repair Programs, the condition of an apartment, discontinuance Home Care, Senior‘s Pharmacare, Long Term of services, or other items outlined in the Care, and Driver’s Permits. Residential Tenancies Act. Condominiums are also registered with the department. If you have a Our Seniors’ Initiative provides independent concern about the declaration, by-laws, and rules oversight to seniors in residential care facilities. governing your condominium unit, contact your Staff will assist seniors and their families to condominium corporation’s Board of Directors. If navigate through governmental processes further assistance is required you can contact the and advise of avenues of appeal. All calls are department. confidential and there is no fee for service. Service Nova Scotia and Municipal Relations Nova Scotia Office of the Ombudsman Phone: 424-5200 | Toll Free: 1-800-670-4357 Phone: 424-6780 | Toll Free: 1-800-670-1111 www.smartconsumers.ca www.gov.ns.ca/ombu Insurance

Overview some companies will issue policies with a Hints for Consumers moderate amount of life insurance to anyone, Before purchasing insurance, it would be wise to regardless of health conditions. consult a qualified insurance agent or broker who is able to assess your needs and give you advice Home Insurance on how to meet those needs. Regardless of the Seniors who own homes or condominiums or type of insurance you are purchasing, it can pay who live in rented premises should have their to shop around. Obtain quotes from a number property insured. of insurance providers, and compare both the coverage and the price. Automobile Insurance Contact the Department of Seniors for a brochure Life Insurance about auto insurance. For many people, the major obstacle to purchasing life insurance is the existence of Toll Free: 1-800-670-0065 medical problems. In some cases seniors have health conditions that would result in the denial Health Insurance of an application for life insurance. However, Health-insurance plans cover some of the health Positive Aging Directory / Insurance | 85 benefits not provided by your provincial health- Office of the Superintendent of care program, such as semi-private hospital rooms, ambulance benefits, and vision care. Insurance Dental insurance is also available. This office enforces the Insurance Act and licenses all insurers operating in the province and all insurance agents/brokers, agencies, and adjusters. Travel Health Insurance The office responds to complaints, inquiries, or Travellers would be wise to purchase travel information requests about insurance matters but health insurance even if they are leaving Canada does not settle insurance claims. for just a few hours. You may even consider purchasing this insurance when you travel to Phone: 424-6331 another province, since some health services, E-mail: [email protected] | www.gov.ns.ca/finance such as ambulance fees, are not covered when you are there. Travel health insurance policies are available from a number of sources, including Insurance Bureau of Canada (IBC) insurance agents or brokers and travel agents. IBC is the national industry association representing Canada’s private home, car and Insurance Providers business insurers. Refer to the Yellow Pages of your telephone directory Phone: 429-2730, ext. 228 for information on local insurance providers. Toll Free: 1-800-565-7189, ext. 228 | www.ibc.ca 86 | Positive Aging Directory / Senior Abuse Awareness

Senior Abuse Awareness

Everyone has the right to be safe and free from If you or someone you know may be experiencing abuse or neglect. No one should experience abuse. abuse, there are people and organizations that can help.

We have a shared responsibility to promote If you are concerned about an adult who may not respect for all people and to work together to have the capacity to care for themselves mentally or create safe, strong, healthy communities. Everyone physically, please see Adult Protection on page 122. has a role to play. Senior Abuse Information Line Senior abuse is harm caused to older adults by Call the Senior Abuse Information Line for someone who limits or controls their rights and information on abuse, resources and services freedoms. The older adults are unable to freely available to help, or to talk about a situation that is make choices because they are afraid of being concerning you. Your call will be kept confidential hurt, humiliated, or left alone, or afraid the except as required by law. Calls are answered or relationship will end. returned during business hours, 8:30 am–4:30 pm Monday to Friday (except holidays). The Nova Scotia Elder Abuse Strategy focuses on 6 types of abuse: Phone (toll free in NS): 1-877-833-3377 • Physical abuse: slapping, hitting, inappropriate Phone (out of province calls): 902-424-3163 medication, and physical restraint • Sexual abuse: unwanted sexual touching or being coerced into sexual acts Police • Emotional abuse: insulting, frightening, Sometimes abuse is a crime. Call your local threatening, ignoring, or isolating a senior police station for information or to report abuse. • Financial abuse: misusing money or property If the situation is an emergency or if it could be or putting pressure on seniors to gain access to dangerous, call 911. their funds or property • Neglect: leaving seniors without food, adequate For More Information shelter, assistance, or personal care The Department of Seniors partners with • Violation of rights: withholding information, community organizations to promote awareness interfering with mail, or confining a senior to of senior abuse. For more information about an institution or hospital against his or her will senior abuse awareness and prevention across the province, call us or visit our website. Abuse can happen to anyone regardless of age, gender, living arrangements, physical or mental Department of Seniors health or ability, sexual orientation, financial status, General Info Line education, or culture. Abuse often happens in a Toll Free: 1-800-670-0065 | Phone: 424-0065 relationship in which there is an expectation of trust. www.gov.ns.ca/seniors/senior_abuse_prevention.asp Positive Aging Directory / Senior Abuse Awareness | 87

Fraud Information If you think you have been approached by a scam ABCs of Fraud artist or feel you may be a victim of fraud, call: This is a fraud-awareness program presented by the Rotary Club of Halifax sponsored by • your local police service ScotiaBank and Dignity Funeral Homes across • Canadian Anti-Fraud Centre (formerly mainland Nova Scotia. Presentations are offered PhoneBusters) free to any meeting or gathering of 12 people or Toll Free: 1-888-495-8501 more. It is an educational and interactive mix of • Better Business Bureau of the Maritime Provinces information, role-playing demonstrations, and Toll Free: 1-800-422-5413 discussions presented to help your members recognize potential frauds and scams in order to Department of Seniors learn effective ways to avoid them. The department has many brochures on seniors’ safety. For more information, call the department. Phone: 460-8786 Toll Free: 1-800-670-0065 E-mail: [email protected] www.stopfraudNS.ca

Partners Against Fraud Partners Against Fraud is a network of representatives from government and non- government organizations. The network promotes and supports the prevention of fraud against consumers and businesses. Members of this group:

• share an interest in raising public awareness about fraud and how to avoid being victimized by fraud • work together to promote public awareness at key public events and during Fraud Prevention Month • promote a common message to ‘Recognize It. Report It. Stop It.’

For more information on Partners Against Fraud and links to each partner’s web-site, please visit: gov.ns.ca/seniors/partners_against_fraud.asp 88 | Positive Aging Directory / Senior Abuse Awareness

Seniors Safety Programs A Seniors Safety Program is a community-based Digby Town and Municipality program that is operated and managed by a Dawn Thomas, Coordinator nonprofit organization. It addresses the safety Phone: 245-2579 concerns of seniors by: E-mail: [email protected] promoting awareness about senior abuse prevention, crime prevention, and safety and Halifax Regional Municipality health issues enhancing communication between Jennifer McNeil seniors and the police providing information, Email: [email protected] educational sessions, and referral services to Phone: 424-1474 seniors offering direct contact with seniors through the seniors safety coordinator Hants County The day-to-day operation of the program is the Lisa Wallace, Coordinator job of the seniors safety coordinator usually a Phone: 798-9601 paid staff person, but sometimes a volunteer. E-mail: [email protected] The coordinator works in close partnership with local police agencies and a large network Kings County of local, provincial, and federal partnering Michelle Parker, Coordinator agencies. Typically, services are offered to seniors Phone: 542-3817 throughout a countyin their own homes and at E-mail: [email protected] other locations within the community. Lunenburg County Annapolis County Beth George, Coordinator Sharon Elliott, Coordinator Phone: 543-3567 Phone: 665-4481, 825-2000, or 638-8825 E-mail: [email protected] E-mail: [email protected] Municipality of Clare  Antigonish County Hélène Comeau, Coordinator Tammy Beaton, Coordinator Phone: 645-2326 Phone: 863-6500 E-mail: [email protected] Seniors cell: 318-0372 E-mail: [email protected] Pictou County Jan Keefe, Coordinator Cape Breton Regional Municipality Phone: 755-2886 Rebecca Walker, Coordinator E-mail: [email protected] Phone: 794-2078 E-mail: [email protected] Queens County Linda Wentzell, Coordinator Cumberland County Phone: 350-0231 Heather Carter, Coordinator E-mail: [email protected] Phone: 667-7484 E-mail: [email protected] Positive Aging Directory / Senior Abuse Awareness | 89

Shelburne County Chester RCMP Shawna Symonds, Coordinator Community Policing Officer Phone: 637-2015 or 875-3945 Phone: 275-3583 E-mail: [email protected] Colchester County RCMP Yarmouth County Cpl. Addie MacCallum Peggy Boudreau, Coordinator (Municipality of Phone: 893-6820 Argyle) Doris Landry, Coordinator (Municipality of Cumberland County RCMP Yarmouth) Cst. Travis Dow Phone: 881-7107 Phone: 667-3859 or 254-2424

RCMP Community Policing Digby RCMP Many RCMP detachments also have designated Cst. Darrell McNeil community-policing officers who focus on seniors Phone: 245-2579 issues as a part of their job. These RCMP members can provide a range of information to seniors and deliver presentations to community groups.

Headquarters H Division Community Policing RCMP Mailstop # H-053 Dartmouth, NS B3B 0J8 Phone: 720-5661

Annapolis RCMP Rodena Renaud Phone: 665-4481

Antigonish RCMP Cst. Jennifer Arnold Phone: 863-6500

Bridgewater RCMP Cst. Brandy Steeves Phone: 527-5555 or 521-3332

Cape Breton First Nations Cst. Walter Denny Phone: 295-0122 90 | Positive Aging Directory / Senior Abuse Awareness

Enfield RCMP Musquodoboit Harbour RCMP Cst. Cheryl Ponee Cst. Adam Jackson Phone: 883-7077 Phone: 889-3300

Halifax District Detachment RCMP Queens Detachment RCMP Sgt. Craig Smith Community Policing Officer Phone: 426-8703 or 225-9316 Phone: 354-5721

Inverness County RCMP Sheet Harbour RCMP Cst. Deepak Prasad Cpl. Mike Flanagan Phone: 625-2220 Phone: 885-2510

Kings County RCMP Tantallon RCMP Cst. Blair MacMurtery Cpl. Sheila House Phone: 679-5555 or 542-2066 Phone: 826-3100

Lower Sackville RCMP Windsor Rural RCMP Cst. Bart Leppan Community Policing Officer Phone: 864-6000 Phone: 798-2207

Yarmouth RCMP Cst. Dana Paterson Phone: 742-8777

15% discount for qualified seniors off regular rates Nursing

Certified Professional Consultant On Aging on retainer Estate downsizing, storage and shipping of bequeathed items worldwide Clean, secure, climate controlled storage available Free removal of unwanted items to charity or recycling with your move Local: (902) 477-6435 | Toll free: 1-800-790-4285 outside of HRM toll-free: 855.904.4400 www.bigpicturemoving.ca Positive Aging Directory / Senior Abuse Awareness | 91

Municipal Police Contacts for Halifax Regional Police Cst. Donald Jenkins Seniors Community Relations / Crime Prevention Unit Several municipal police forces have designated Phone: 490-6977 | Email: [email protected] officers who focus on seniors issues. The officers provide a range of information to seniors and are Springhill Police Department often willing to make presentations to community Cst. Ken Jackson groups, as is the case with the Seniors’ Safety and Community Officer Security Program offered by the Halifax Regional Phone: 597-3770 or 597-3779 Police and programs through the Springhill Police Department. Medic Alert Safely Home People with dementia can become lost even in Halifax Regional Police Seniors’ familiar places. The Alzheimer Society of Canada Home Safety Program is proud to partner with Canadian Medic Alert For seniors living in Halifax, Dartmouth and Foundation, a non-profit organization with more communities extending from Bedford to the than 50 years of experience in providing a voice to Sambro Loop. Canadians in an emergency, to enhance the safety of people with dementia. Home Safety Visits – free visit from trained volunteers who help identify safety concerns and The MedicAlert ID and service was originally provide information for making your home as safe created to help emergency responders treat as possible. people quickly and effectively who couldn’t speak for themselves. Today, the service can also help Home Safety Presentations – free group seminar people living with dementia who go missing. For from trained volunteers who provide safety more information or to register information with a do-it-yourself checklist for Phone: 1-855-581-3794 (toll-free). homeowners. Phone: 490-2554 | Email: [email protected] Website: www.halifax.ca/police/shsp.html 92 | Positive Aging Directory / Telephone Contact Programs

Telephone Contact Programs

Telephone contact programs are available in Northwood Telecare various Nova Scotia communities to ensure that This service offers a reassuring daily phone call to seniors who live alone have regular contact with seniors or medically at risk people who live alone. others. If you would like to participate, contact the If there is a problem, a family member or friend program nearest you. can be notified.

VON Tri-County | Phone: 742-4512 Phone: 421-6387 (Halifax Regional Municipality) VON Annapolis Valley | Toll Free: 1-800-411-9646 Phone: 1-888-531-1222 (Sheet Harbour) VON Antigonish | Phone: 863-5700 www.nwood.ns.ca VON Cumberland | Phone: 667-8796 VON Lunenburg | Phone: 624-1897 Personal Emergency Response Systems

A personal emergency response system allows seniors immediate 24-hour access to emergency help at the touch of a button.

See page 119 for more information about the Personal Alert Assistance Program.

Philips Lifeline Phone: 492-3443 | Toll Free: 1-800-387-8120 www.lifeline.ca

Northwood Intouch  Personal Emergency Response and Wireless Sensor Technology Phone: 492-3346 | Toll Free: 1-800-461-3346 www.northwoodintouch.ca

Be Safer at Home  Spears & MacLeod Pharmacy 333 Main Street, Yarmouth Phone: 742-7825 www.spearsmacleod.com Positive Aging Directory / Emergency Medical Information | 93

Emergency Medical Information

Vial of Life The list you carry with you should include: The Vial of Life provides emergency medical • the name of each medication you are currently personnel with vital health information during taking a home emergency. Information is recorded on • how much of each medication you take each a medical form requiring a name, health-card day number, doctor’s name and number, people to • any supplements, natural health products, or be contacted in case of an emergency, medical alternative therapies you are using conditions, allergies, and a list of medications • the name and location of your pharmacy taken. The form is then placed in a vial on a shelf in your refrigerator door. A Vial of Life sticker Your pharmacist can help you make your list and is placed on the outside upper-right-hand or update it whenever you get a new prescription. left-hand corner of your fridge to indicate to medical personnel that vital health information is MedicAlert®: Registered available. The Vial of Life can save valuable time Canadian Charity in a home emergency. MedicAlert provides EMS with instant access to a member’s personal and medical information Thanks to the efforts of local sponsors, the Vial in an emergency situation. Members medical of Life is now available free of charge in many ID is linked to an electronic MedicAlert health communities. For more information on the Vial record which can be accessed through a 24-hour of Life or to find the contact in your area, please Emergency Hotline in less than 5 seconds. call the VON Greater Halifax’s Senior Information MedicAlert is a registered national charity Line at 454-5755 or email [email protected]; or with a membership based emergency medical call the Department of Seniors at 1-800-670-0065. identification service. The organization was founded by doctors 50 years ago and is today Medication Reconciliation recommended by doctors, pharmacists and other When someone comes into a hospital, it is health professionals. important that medical personnel have an accurate list of the medications he or she is taking. Canadian MedicAlert Foundation If you have an up-to-date list, doctors, nurses, and Toll Free: 1-800-668-1507 pharmacists can make quick and safe decisions (Monday to Friday, 9 am–5 pm EST) about your care. E-mail: [email protected] www.medicalert.ca 94 | Positive Aging Directory / Nova Scotia Emergency Management Office (EMO)

Nova Scotia Emergency Management Office (EMO)

EMO is responsible for ensuring the safety and security of Nova Scotians and their property and the environment by providing a prompt and coordinated response to an emergency. To help individuals prepare for emergencies such as hurricanes, floods, severe storms, and winter power failures, an emergency planning guide and other pamphlets are available.

Phone: 424-5620 Toll Free: 1-866-424-5620 www.novascotia.ca/emo Positive Aging Directory / Housing | 95

Housing

Various government departments and the private sector are involved in providing housing and care for seniors. Information on specific types of housing can be found elsewhere in this Directory. Just turn to the page numbers listed below.

Housing and Care Options for Seniors PAGE TYPE OF DESCRIPTION NO. HOUSING OR CARE FACILITY 96 Houses, A variety of housing options for seniors are available for purchase or Condominiums, rent in the private market. and Apartments 96 Co-operative Co-operative housing projects provide modest, affordable rental Housing housing for lower and moderate-income families and individuals. 96 Seniors Housing Provides affordable apartment-style rental units for low-income seniors and other individuals in need. It is often referred to as senior public housing. Some rental units are designed for those with physical disabilities. 98 Assisted-Living Privately owned facilities designed to meet the needs of independent Facilities seniors who require accommodation and access to services such as meals, housekeeping, laundry, care assistance, recreation programs, and fitness facilities. These homes are not licensed to provide care. 99 Boarding Homes Private homes providing accommodation, meals, and some support services to seniors. These homes are not licensed to provide care. 120 Approved/Licensed Homes approved by the Department of Health and Wellness to Facilities provide accommodation and level 1 care* for one to three seniors. Community-Based Options for Seniors 120 Residential-Care Licensed facilities providing accommodation for those who require Facilities supervision and limited help with personal care. 120 Nursing Homes Licensed facilities providing accommodation for those who require help with personal care and professional nursing care. 96 | Positive Aging Directory / Housing

Houses, Condominiums, and to a nursing home. Tenants are able to purchase services (eg., meals, housekeeping, personal Apartments care and medication administration) from the A variety of housing options for seniors are adjoining nursing home. Tenants are placed available for purchase or rent in the private in enriched housing based on their need for market. affordable housing in association with services but they must be capable of independent living. Co-operative Housing  To quality applicants must meet the eligibility A co-operative housing project provides criteria for “Seniors Housing.” affordable rental housing. Tenants pay either rent • Supportive Housing – Provides a live-in based on their total household income or market attendant who provides residents with some rent for the area in which the housing is located. assistance or referrals. These two projects The housing projects are owned and managed by were created under unique circumstances. the co-operative members. For example, the Truro project involved funds provided through an individual’s estate. The Co-operative Housing Foundation of Canada housing project is managed by the housing Nova Scotia Office authorities in the Truro. Phone: 423-7119 | Toll Free: 1-866-213-2667 E-mail: [email protected] Cape Breton Island Housing Authority www.chfcanada.coop Main Office 18 Dolbin Street Seniors Housing PO Box 1372 Seniors Housing provides adequate, affordable Sydney, NS B1P 6K3 rental housing for low income seniors and Toll Free: 1-800-565-3135 individuals in need. This housing is sometimes Phone: 539-8520 | Fax: 539-0330 called senior public housing. The units are located throughout Nova Scotia. The units are self- Inverness Office contained and include a stove, refrigerator, heat, 15999 Central Avenue and hot water and some units are designed for PO Box 91 those with physical disabilities. The rent charged Inverness, NS B0E 1N0 is based on the tenant’s total annual household Toll Free: 1-800-565-2955 income. To qualify, an individual or their spouse Phone: 258-2955 | Fax: 258-3644 must be at least 58 years of age. For further information about seniors housing contact your Port Hawkesbury Office local housing authority. See the listing of housing 218 MacSween Street, Suite 21 authorities on this page. Port Hawkesbury, NS B9A 2J9 Toll Free: 1-877-841-8444 Seniors Housing—Options Phone: 625-5402 | Fax: 625-5403 In addition to the traditional rental units, there are two other types of “Senior Housing” — Glace Bay Office enriched and supportive housing. 24 Oceancrest Drive PO Box 250 • Enriched Housing – Consists of “Seniors Glace Bay, NS B1A 5V4 Housing” projects that are connected directly Phone: 842-4250 Positive Aging Directory / Housing | 97

Western Regional Housing Authority Cobequid Housing Authority Main Office Main Office 25 Kentucky Court 9 Church Street New Minas, NS B4N 4N1 Truro, NS B2N 3Z5 Toll Free: 1-800-441-0447 Toll Free: 1-877-846-0440 Phone: 681-3179 | Fax: 681-0806 Phone: 893-7235 | Fax: 897-1149 Bridgewater Office Amherst Office 821 King Street, Suite 4 144 E. Victoria Street East Bridgewater, NS B4V 1B7 PO Box 753 Toll Free: 1-888-845-7208 Amherst, NS B4H 4B9 Phone: 543-8200 | Fax: 527-1357 Toll Free: 1-800-934-2445 Phone: 667-8757 | Fax: 667-1686 Digby Office 84 Warwick Street, PO Box 399 Eastern Mainland Housing Authority Digby, NS B0V 1A0 Main Office Toll Free: 1-800-306-3331 161 Terra Cotta Drive Phone: 245-5811 | Fax: 245-4121 New Glasgow, NS B2H 6B6 Toll Free: 1-800-933-2101 Shelburne Office Phone: 752-1225 | Fax: 752-1315 Apt. 104 – 232 Mowatt Street PO Box 188, Shelburne, NS Antigonish Office Toll Free: 1-800-306-331 20 Orchard Terrace Phone: 875-3247 | Fax: 875-1669 PO Box 1373 Antigonish, NS B2G 2L7 Yarmouth Office Phone: 863-1259 10 Starrs Road, 2nd Floor Yarmouth, NS B5A 2T1 Guysborough Office Toll Free: 1-800-306-3331 Chedabucto Mall Phone: 742-4369 | Fax: 749-1258 PO Box 90 Guysborough, NS B0H 1N0 Housing Authority Boards Phone: 533-2292 Each of the five housing authorities has a board that includes a tenant representative. These boards Metropolitan Regional Housing Authority are responsible for tenant-and applicant-related Main Office issues and complaints. Normally, tenants and MacDonald Building applicants will attempt to sort out their concerns 2131 Gottingen Street, 5th Floor with housing authority staff. However, if either Halifax, NS B3K 5Z7 party is dissatisfied with the staff decision, they Toll Free: 1-800-565-8859 may appeal it to the board. All requests for an Phone (24 hour switchboard): 420-6000 appeal can be addressed to the chairperson of the Phone (for applications): 420-6017 | Fax: 420-6020 respective housing authority listed. 98 | Positive Aging Directory / Housing

Assisted-Living Facilities These privately owned facilities are designed Kingswood Residence (Halifax) to meet the needs of independent seniors Phone: 835-4998 | E-mail: [email protected] who require accommodation and access to services such as meals, housekeeping, laundry, Melville Heights (Halifax) care assistance, recreation programs, and Phone: 477-3313 fitness facilities. The homes are not licensed. Accommodation and service fees vary. Northwood (Halifax) Options for Retirement Living Metro Region Phone: 493-3263 | www.nwood.ns.ca The Berkeley Gladstone Ridge | Phone: 492-3700 Parkland Clayton Park Halifax | Phone: 429-2222 118 Fairfax Drive, Clayton Park Dartmouth | Phone: 434-9415 Phone: 457-0234 | www.experienceparkland.com Bedford | Phone: 835-6222 www.theberkeley.com Parkland at the Gardens 5732 College Street, Halifax Ridgewood Phone: 406-8900 | www.experienceparkland.com 372 Aberdeen Road, Bridgewater Phone: 543-9304 | www.RidgewoodBridgewater.ca Drumlin Hills Enriched Living Apartments (Bridgewater) Carter Senior Care (Dartmouth) Phone: 530-3901 Phone: 209-1314 or 446-2273 Email: [email protected] E-mail: [email protected] www.drumlinhills.ca www.carterseniorcare.ca Cape Breton Region Country Living Estates (Halifax) Williston House (Sydney) Phone: 852-2673 | E-mail: [email protected] Phone: 270-3433 | www.coveguesthome.com

Wickwire Place Assisted living Residence Parkland Cape Breton Wolfville, NS 118 Kenwood Drive, Sydney Phone: 697-3040 Ext. 5 | Fax: 697-3050 Phone: 270-7275 | www.experienceparkland.com Email: [email protected] www.wickwireplace.ca North Shore Region Parkland Truro Parkland at the Lakes 378 Young Street, Truro 82 Baker Drive, Dartmouth Phone: 843-7275 | www.experienceparkland.com 405-7275 | www.experienceparkland.com South Shore Region Kings Riverside Court (Kentville) Shoreham Village (Chester) 679-1993 Phone: 275-5631 E-mail: [email protected] www.kingsriversidecourt.com Valley Region Gladys M. Manning Retirement Community Positive Aging Directory / Housing Nova Scotia | 99

(Windsor) not licensed to provide care and are unregulated. Phone: 798-0441 | E-mail: [email protected] Before deciding if one of these facilities is right for you, consider visiting the home to view the Macleod House accommodations. Find out about the services it Independent Living offers and its fees. 20 Empire Lane, Windsor Phone: 798-5075 | www.macleodgroup.ca Instead of living in a boarding home, many seniors choose to live in a care facility licensed by Orchard View Apartments (Berwick) the Province of Nova Scotia. Call the Continuing c/o Grand View Manor Care toll-free line for a consultation about Phone: 538-1865 or 538-3118 placement in a facility that participates in the Department of Health and Wellness’ single-entry Boarding Homes access system for Continuing Care. Some private homes provide accommodation, meals, and support services to seniors. They are Toll Free: 1-800-225-7225 Housing Nova Scotia

Housing Nova Scotia delivers the home repair/ homeowners who cannot afford to carry out adaptation grant and loan programs. Services are emergency and health-and safety-related repairs provided through regional/district offices. to their homes. The income limit on program eligibility varies depending on the home’s location Home-Improvement Grants and and applicant’s household size. Loans Senior Citizens’ Assistance Program The following grant and loan programs are offered Provides grants of up to $6,500 to low-income through Housing Nova Scotia, and are designed senior homeowners who are at least 65 years of to help low-income seniors and families maintain age to carry out necessary health-and safety- their homes: related repairs to their homes. The income limit for program eligibility varies depending on the • Provincial Housing Emergency Repair Program home’s location and applicant’s household size. • Senior Citizens’ Assistance Program • Access-A-Home Program Access-A-Home Program • Emergency Repair Program This program provides grants of up to $5,000 • Residential Rehabilitation Assistance Program to low to moderate income households who • Home Adaptations for Seniors’ Independence must adapt their homes for wheelchair use. The • Parent Apartment Program amount of the grant available depends on the • Provincial Loan and Mortgage Program applicant’s household income level. The maximum • Small Loans Assistance Program annual income limit for eligibility is $39,000. Also, the applicant must submit valid medical Provincial Housing Emergency Repair documentation. Program Provides grants of up to $6,500 to lower-income 100 | Positive Aging Directory / Housing Nova Scotia

Emergency Repair Program senior homeowners or to landlords who provide Helps low-income homeowners in rural areas affordable rental housing to low income seniors. carry out urgent health-and safety-related home For homeowners the income limit for program repairs. Examples include repairs to unsafe wiring eligibility varies depending on the home’s location and heating systems and installing new wells and and applicant’s household size. The assistance is a septic systems. The maximum grant available is one-time non-repayable contribution. $6,000. The income limit for program eligibility varies depending on the home’s location and Provincial Loan and Mortgage applicant’s household size. Programs Residential Rehabilitation Assistance Parent Apartment Program (This Program – Homeowner RRAP program involves a repayable loan.) Provides low-interest loans to homeowners Provides a forgivable loan of up to $16,000 to help for additions or renovations to a single low-income homeowners make repairs so that detached dwelling to create affordable housing their homes will meet minimum health and safety accommodation for senior family members. standards. The amount of assistance available The maximum loan available is $25,000 and depends on the cost of the repairs. The income the maximum repayable term is 10 years. The limit for program eligibility varies depending on senior or seniors must be 50 years of age with a the home’s location and applicant’s household size. combined income of $20,000 or less. Disabled Residential Rehabilitation Assistance Program – RRAP for Small Loans Assistance Program (This Individuals with Disabilities program involves a repayable loan.) Provides low-interest loan assistance to help low The program provides assistance to modify homes to modest income homeowners to undertake occupied or intended to be occupied by persons home repairs/renovations. The applicant’s gross with disabilities. Assistance is available to low- annual household income must be less than income homeowners and landlords who provide $35,000 and the maximum loan available is affordable housing to low-income households $20,000. with disabilities. Maximum assistance available is $16,000 for homeowners and $24,000 per rental For more information on the home improvement unit for landlords. Upon receiving assistance, programs go to the or contact the regional or landlords must agree to limit future rental district housing office nearest you (listed below). increases for a period of time. For homeowners, income limit for program eligibility varies www.housingns.ca/programs-and-services depending on the location of the home and applicant’s household size. Regional/District Housing Offices Home Adaptations for Seniors’ Housing Nova Scotia Eastern Regional (Cape Independence Breton) Office Provincial Building HASI provides financial assistance of up to $3,500 360 Prince Street to modify/adapt the homes of low-income seniors Sydney, NS B1P 5L1 who are at least 65 years of age to enable them Toll Free: 1-800-567-2135 to continue to live independently in their own Phone: 563-2120 | Fax: 563-2370 homes. Assistance is available to low income Positive Aging Directory / Housing Nova Scotia | 101

Housing Nova Scotia Northern Regional Office Housing Nova Scotia Central Regional Office 161 Terra Cotta Drive 2131 Gottingen Street, 5th Floor PO Box 481 PO Box 2462 New Glasgow, NS B2H 6B6 Halifax, NS B3J 3E4 Toll Free: 1-800-933-2101 Toll Free: 1-800-774-5130 Phone: 755-5065 | Fax: 752-7133 Phone: 424-5110 | Fax: 424-2091

Housing Nova Scotia Amherst District Office Housing Nova ScotiaWestern Regional Office 201-2628 Prince Arthur Street 101 Magee Drive PO Box 486 PO Box 1000 Amherst, NS B4H 3Z5 Middleton, NS B0S 1P0 Toll Free: 1-800-933-2101 Toll Free: 1-800-564-3483 Phone: 667-1161 | Fax: 667-1594 Phone: 825-3481 | Fax: 825-6560

Housing Nova Scotia Truro District Office Housing Nova Scotia Bridgewater District 60 Lorne Street Office Truro, NS B2N 3K3 821 King Street, Suite 4 Toll Free: 1-866-525-5454 Bridgewater, NS B4V 1B7 Phone: 893-5999 | Fax: 893-5609 Toll Free: 1-800-278-2144 Phone: 543-7336 | Fax: 527-1357

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Home Maintenance, Renovations, and Environmental Assessments

Energy Use in the Home • sample of an environmentally friendly cleaner; The Nova Scotia Department of Energy provides • and a home oil tank system checklist. a Toll Free telephone line for Nova Scotians who have questions about energy use in the home, In addition, residents with a household income of including insulation, windows, heating systems, less than $50,000 may be eligible for up to a $3000 condensation, and energy conservation. grant to repair their failing septic system. Toll Free: 1-866-500-3427 www.gov.ns.ca/energy For information, call Efficiency Nova Scotia at: Home Safe Living Inc.  1-877-999-6035 Home Safe Living provides services and products to help seniors and persons with disabilities live Environmental Home Assessment safely and independently at home. Solutions Program include daily living aids, lift chairs, scooters, The Nova Scotia Department of Environment elevators, stair lifts, walkers, and bathing offers a free program to educate rural residents adaptations, such as bath lifts, walk-in bath and a about proper maintenance of their septic system, barrier free shower display. water well and heating oil tank. An Environmental Home Assessment helps homeowners protect Dartmouth location: their families’ health, save money, and protect the 60 Dorey Avenue environment from the harmful effects of faulty oil Toll Free: 1-877-217-7766 | Phone: 404-7233 tanks, wells and septic systems. E-mail: [email protected] www.homesafeliving.com or visit our Facebook An Environmental Home Assessment includes: Page • a water and wastewater assessment of your property; Sydney location: • a $100 rebate on either Septic Pumping or Well 201 Churchill Drive, Unit 204 Water Testing; Toll Free: 1-877-217-7766 | Phone: 564-0475 Positive Aging Directory / Home Maintenance, Renovations, and Environmental Assessments | 103

Nova Scotia Home Builders Association and much more. Qualifies for tax deduction. (NSHBA) A helpful information package on home Phone: 259-2544 / 456-5951 (text) renovations, including a list of members who are E-mail: [email protected] professional, reputable renovators, is available www.quicktub.com from the NSHBA, a non-profit organization of independent home builders, renovators, and Heating Assistance Rebate Program corporate members. The association works to The Heating Assistance Rebate Program helps improve the housing industry. lower-income Nova Scotians with the cost of home heating. This program is for residents who Phone: 450-5554 | Toll Free: 1-800-668-2001 pay a heating bill at their current address and: E-mail: [email protected] • are living alone with an income of less than www.nshomebuilders.ca $27,000 • live with others and have a combined income SOS Safety Options for Seniors of less than $42,000 SOS provides modifications to existing tubs to turn • receive Income Assistance from the them into a low step-in option at an affordable Department of Community Services, or price. SOS specializes in slip and fall prevention • receive the Guaranteed Income Supplement with a wide range of products. Grab bars, floor and tub anti-slip treatments, installed bench seats, For an application please visit www. toilet raising kits, ramp systems, swing free hinges, homeheatinghelp.ca or call 1-800-670-4357. 104 | Positive Aging Directory / Provincial Health Services

Provincial Health Services

Nova Scotia’s Health and and wait times improvement; continuing care; acute and tertiary care; primary health care Wellness System and emergency health services; health services emergency management; mental health, children’s The Nova Scotia Government is committed services and addictions; partnerships and to ensuring that everyone in Nova Scotia has physician services; and pharmacare programs. access to a quality health care system that is both innovative and sustainable. The Department of Health and Wellness provides Nova Scotia’s health and wellness system funding to the district health authorities and comprises the Department of Health and the IWK Health Centre, who are responsible Wellness, nine district health authorities and the for health care service delivery and resource IWK Health Centre, as well as 37 community management. health boards. Each organization has an important role to play in planning for and delivering health Nova Scotia Department of Health and Wellness care services to Nova Scotians. Barrington Tower 1894 Barrington Street, PO Box 488 Nova Scotia Department of Halifax, NS B3J 2A8 Health and Wellness Phone: 424-5818 | Toll Free: 1-800-387-6665 The Department of Health and Wellness mission is to provide leadership to the health system for Physician Information Line the delivery of care and treatment, prevention of The Department of Health and Wellness provides illness and injury and promotion of health and a directory to help Nova Scotians find a family healthy living. physician who is taking new patients. Phone: 424-3047 The Department sets the strategic direction for Toll Free: 1-877-731-1931 the health and wellness system by developing www.gov.ns.ca/health/physicians legislation and policies and setting accountability and quality standards related to health care District Health Authorities and service delivery through monitoring, measuring Community Health Boards and evaluation. District Health Authorities (DHAs) Within Nova Scotia, nine DHAs and the IWK The Department is responsible for the Health Centre govern and manage the delivery of development and implementation of an integrated hospital and community-based health services. and strengthened public health system as well as Each DHA is governed by a volunteer board maintaining and enhancing physical activity, sport of directors that oversees the delivery of health based and recreation programs and initiatives. services within its community. The Department of Health and Wellness provides operational funding The Department is also responsible and provides to the DHAs. They work with community health strategic oversight for: health care quality, safety Positive Aging Directory / Provincial Health Services | 105 boards, foundations, auxiliaries, volunteers, and E-mail: [email protected] other partners in health to meet the health needs www.southshorehealth.ca of communities. South West Health Community Health Boards (CHBs) Serving Shelburne, Yarmouth, and Digby counties Within Nova Scotia, the CHBs work to assess Digby General Hospital, Yarmouth Regional local health needs and develop community health Hospital, Roseway Hospital plans, which identify ways to improve the overall c/o 60 Vancouver Street, Yarmouth health of the community. CHBs are made up of Phone: 742-3541 volunteers who work with residents of the health E-mail: [email protected] districts to build a health system that meets the www.swndha.nshealth.ca needs of local communities. CHBs develop health plans for local needs, help support local health Annapolis Valley Health initiatives, engage in public consultation, and Serving Annapolis and Kings counties nominate individuals for membership on the AVH-Chipman board of directors of DHAs. 15 Chipman Drive, Kentville Phone: 678-7381 South Shore Health AVH Seniors LINCS Program Serving Lunenburg and Queens counties Phone: 825-4421 90 Glen Allan Drive, Bridgewater www.avdha.nshealth.ca Phone: 543-4603 106 | Positive Aging Directory / Provincial Health Services

Colchester East Hants Health Authority Guysborough Antigonish Strait Health Serving Colchester County and most of the Authority Municipality of East Hants Serving Antigonish, Guysborough, and Richmond 600 Abenaki Rd, Truro, NS B2N 5A1 counties and the southern portion of Inverness Phone: 893-5554 (auto attendant) and County Phone: 893-4321 (switchboard) St. Martha’s Regional Hospital www.cehha.nshealth.ca 25 Bay Street, Antigonish Phone: 867-4500 ext. 4273 Cumberland Health Authority www.gasha.nshealth.ca Serving Cumberland County 34 Prince Arthur Street, Amherst Cape Breton District Health Authority Phone: 661-1090 | www.cha.nshealth.ca Serving Cape Breton, Victoria, and Inverness counties Pictou County Health Authority Cape Breton Regional Hospital Serving Pictou County 1482 George Street, Sydney Aberdeen Hospital, Main switchboard: 567-8000 835 East River Road, New Glasgow www.cbdha.nshealth.ca Phone: 752-7600 | www.pcha.nshealth.ca Positive Aging Directory / Provincial Health Services | 107

Capital Health • a permanent resident of Nova Scotia Serving the Halifax Regional Municipality, West • ordinarily present in Nova Scotia for at least Hants, and Mount Uniacke 183 days in any calendar year Halifax Infirmary 1796 Summer Street, Suite 2142, Halifax Some people are not eligible for insurance coverage Phone: 473-2700 | www.cdha.nshealth.ca in Nova Scotia, as they are covered by other health- insurance plans. These people include the Canadian IWK Health Centre Forces, students from other provinces, and inmates 5850/5980 University Avenue of federal penitentiaries. Tourists and visitors to the PO Box 9700, Halifax province are also not eligible. Phone: 470-6921 | www.iwk.nshealth.ca People moving to Nova Scotia from elsewhere in Nova Scotia Health Insurance/ Canada may become eligible for insured health services programs on the first day of the third MSI month following the month in which they become Nova Scotia’s health-insurance plans, generally a resident of Nova Scotia. During this waiting referred to as Medical Services Insurance (MSI), period, they would continue to receive coverage provide eligible residents with coverage for from their former province of residence. It is their medically required hospital, medical, dental, and responsibility to contact that province to ensure optometry services, with some restrictions. that their coverage is continued.

The pamphlet Insured Health Services in Nova People from outside Canada who are establishing Scotia provides detailed information about permanent residence in Nova Scotia may apply for eligibility, registration, and the plans themselves. coverage. Contact the MSI office for details. Copies are available from the MSI office. Registration Eligibility You can register through the MSI office by phone To be eligible for insured health services under or in person. the health-insurance plans, you must be Nova Scotia Health Cards • a Canadian citizen or legally entitled to remain After your application has been processed, each in Canada member of your family will receive a Nova Scotia 108 | Positive Aging Directory / Provincial Health Services

Health Card that must be presented whenever service, and as a result, anyone who travels insured services are required. It is recommended outside Nova Scotia is strongly advised to that you carry your signed health card with you at purchase travel insurance to cover ambulance fees all times. incurred in other provinces/countries.

Lost or Stolen Cards Ambulance Fees There is a $10 charge to replace a lost or stolen health card. Visit or contact the MSI office at the EHS Billing Office address and phone number listed below. Phone: 832-8337 Toll Free: 1-888-280-8884 Change of Address www.gov.ns.ca/health/ It is in your best interest to ensure that MSI has your most up-to-date contact information and The following fees are subject to change without mailing address. If your address changes, you notice: should contact MSI. $52.90: Fee for Residents of Long-Term Care Medical Services Insurance (MSI) Facilities to Hospital. “Long-term care facility” PO Box 500 means a nursing home, home for the aged or Halifax, NS B3J 2S1 residential care facility licensed by the Minister of Phone: 496-7008 Health and Wellness under the Homes for Special Toll Free: 1-800-563-8880 Care Act. This rate is also available for patients E-mail: [email protected] who need an ambulance to return from the www.gov.ns.ca/health/msi hospital to their long-term care facility. For a list of approved facilities, please call the EHS billing Ambulance Services office.

You are highly advised to call for an Emergency $105.80: Fee for Non-Emergency, Mobility Health Services (EHS) ambulance for medical Challenged Transports to an Approved Facility. emergencies. Dial 911 for help. Highly trained “Mobility challenged” is the rate for a transport paramedics can provide immediate assistance to that either begins or ends at a place of residence minimize further injury, especially in cases of and is to or from a physician’s office, dentist’s suspected stroke or heart attack. Payment plans office, physiotherapist’s facility, or other approved and financial hardship-based appeals are available, facility. For a list of approved facilities, please call so don’t let the cost of an ambulance prevent the EHS billing office. you from calling 911. It can make the difference between life and death. $142.30: This fee applies to an individual who is transported from an incident location to an If your ambulance bill is related to a motor vehicle approved facility (hospital), provided that he or accident or work-related injury, you will be billed she has a valid Nova Scotia Health Card, and is as Third Party Insured, and you must submit your not Third Party insured. This rate is also available bill to your insurer for payment. for patients who need an ambulance to return to their place of residence from the hospital (with Ambulance fees are not a provincially insured physician approval). Positive Aging Directory / Provincial Health Services | 109

No fee: No fee for medically essential Appeal Process transportations between approved health care If you feel you have been billed incorrectly or facilities, provided that you are a resident of Nova have an issue with the service you received, you Scotia with a valid Nova Scotia Health Card, should discuss the matter with the EHS billing and not Third Party insured. “Approved facility” office. If the issue cannot be resolved by the billing generally means a hospital located in Nova Scotia. administrator, you can make a formal appeal. For a list of approved facilities, please call the EHS Appeal packages can be obtained through the billing office. EHS billing office.

$711.60: This fee applies to individuals who are 811 Provides 24-Hour Health Third Party Insured, meaning they are eligible for coverage under the Worker’s Compensation Information and Advice Act for a work-related illness or injury, involved 811 gives you access to non-emergency health in a motor vehicle collision (as Nova Scotia law information and advice. Registered nurses will requires that all vehicles be insured) or are eligible give you the information you need to help for coverage under insurance programs provided you decide what care you need and to provide by the federal government. reassurance regarding all kinds of general health issues and questions. Advice and information $711.60: This fee applies to all non-interfacility may include a recommendation to see your transports involving non-Nova Scotia Canadian doctor or visit your local emergency department. citizens. You can also get the answers to health questions and concerns. Nurses can also provide you with $1,067.35: This fee applies to all transports information about services that are available in involving non-Canadian citizens. your community.

Payment Process Some examples of when to call 811 include: An invoice will be sent to you in the mail advising • You have a question about a health issue; you of the fee and how to make your payment. If • You want to know if a rash needs medical you cannot afford to pay the invoice all at once, attention; contact the EHS Billing Office to set up a payment • You need to know if a hot or cold compress is plan that will allow you to pay the invoice over better on a sprain; time, interest free, until it has been paid in full. • You want to know what resources are available If you are unable to pay your bill based on your in your community to provide help with level of income, you can apply to have the invoice waived under the Ambulance Fee Assistance Program. To determine eligibility, the Ambulance FRESH SEAFOOD DELIVERED TO YOUR DOOR Fee Assistance Program will use net household income less taxes as the primary assessment; with income thresholds based on the Statistics Canada produced Low Income Measure. For more information please call the EHS billing office. Visit us online or at one of our locations: Halifax Stanfield International Airport: 902.873.4509 | 5am–8pm daily 757 Bedford Highway: 902.443.0333 | 9am–7pm daily By phone: 1.877.567.1117 110 | Positive Aging Directory / Provincial Health Services

special diets, nutrition planning or how to quit Seniors’ Pharmacare Program smoking; • You want to know if your change in sleep The Nova Scotia Seniors’ Pharmacare Program is pattern needs medical attention; a provincial drug insurance plan that helps seniors • You need to know if a “cat scratch” requires an who qualify for the Program, with the cost of their updated Tetanus shot. prescription drugs.

If you or a family member does not speak English, Medavie Blue Cross is under contract with the 811 can provide services in French and many Nova Scotia Department of Health and Wellness other languages. Services in other languages to administer the daily operations of the Nova are offered through a third party interpretation Scotia Pharmacare Programs. service and include, but are not limited to, Arabic, Farsi, and Cantonese. Reliable information about What Is Covered? health topics that interest you is also available Pharmacare pays for certain prescribed drugs, online in both English and French. supplies and related services dispensed by pharmacies in Nova Scotia. Drugs and supplies Phone: dial 8-1-1 in Nova Scotia. covered by the Program are listed in the Nova Hearing-impaired, dial 7-1-1 (TTY) Scotia Formulary. A committee of pharmacists www.811.novascotia.ca and physicians reviews evidence-based research, which is used to determine the drugs that are

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KING ANDREW TOWER PALACE ROYALE 290 Main Avenue Halifax, NS B3M 3V3 333 Main Avenue Halifax NS Halifax, NS B3S 0B6 King Andrew Tower is not only the highest quality source Welcome to PALACE ROYALE, Halifax’s most desired cat friendly of residential suites in Clayton Park, but also the highest building. quality source of living for seniors. This 105 unit building This elegant masterpiece will stand out with its high quality pre-cast is constructed out of concrete to ensure the highest form of fi nish set to state its rich interior. With granite counter tops and six soundproofi ng. With a spectacular view of the city, and a appliances, including washer, dryer, dishwasher, stove, 18 cu ft quiet setting, this building is a perfect spot for our loved ones. fridge and a microwave you will have all you need. Apartment units King Andrew Tower is truly the perfect place to call home. specially designed by skilled architects and designers, with all sizes Please call 830-7051 to view an apartment today. including, 1 bedroom, 1 bedroom and den, and 2 bedroom units. Please call 880-9111 to view an apartment today. Positive Aging Directory / Provincial Health Services | 111 included as benefits under the Program. Before continued after your 65th birthday and whether prescribing certain drugs, the medical professional or not the coverage is reduced in any way. prescribing will need to obtain special approval from Pharmacare. Our customer service 2. If your private insurance ends you may join representatives, your prescriber and pharmacist Seniors’ Pharmacare. To avoid a late entry can answer questions about this process. You can penalty you must apply for Seniors’ Pharmacare also get information on our website: within 90 days of the day your private www.nspharmacare.ca. insurance ends; and provide a letter from your private insurer indicating the date your private Who Is Eligible? coverage ended. You are eligible to join the Program if you: • are a permanent resident of Nova Scotia; 3. If you have other drug insurance after your • have a valid Nova Scotia Health Card; and 65th birthday and the copayments you paid • are at least 65 years old. under that insurance plan add up to more than what you would have paid had you been You are not eligible to join the Program if you: enrolled in the Seniors’ Pharmacare Program, • have coverage through Veterans Affairs Canada; you can apply to the Seniors’ Pharmacare • have coverage through Non-insured Health Program to have the difference reimbursed. To Benefits; process your receipts for reimbursement: • have coverage through Nova Scotia Family Pharmacare; or • If your claims are submitted manually • have any other public or private plan that to your private insurer we require a duplicate covers most of your medications and supplies official prescription receipt and an explanation after your 65th birthday. of benefits from your private insurer. If your claims are submitted electronically by your What If I Have Private Or Other Public pharmacy to your private insurer, you may Drug Coverage? send either your official prescription receipt or If you have private or other public drug coverage, medical expense report from the pharmacy. you cannot join the Seniors’ Pharmacare Program. However, if your coverage ends for any reason, • Submissions should clearly indicate 1) the you can join the Seniors’ Pharmacare Program. total cost of the prescription; 2) the amount To be sure you are not charged a late penalty you paid by your private insurer and 3) the amount must show that you had other drug coverage you have paid out of pocket. after your 65th birthday. You must apply for the Seniors’ Pharmacare Program within 90 days of • Claims must be submitted by June 30th for your private plan ending to avoid the late entry the preceding program year (April 01 – March penalty. To learn more about what you need in 31). However, claims which are submitted this situation, please call monthly are usually processed in less time than 429-6565 or Toll Free 1-800-544-6191. annual submissions. You are encouraged to submit your claims monthly. Three Important Things to Know If You Have Private Insurance 1. If you have private drug coverage, check with your private drug plan to see if your coverage is 112 | Positive Aging Directory / Provincial Health Services

What If I Am A New Resident to Nova Income Levels: Scotia? Single Seniors: If you have just moved to Nova Scotia, you must If your annual income is below $18,000 you may first apply for and receive a Nova Scotia Health not have to pay a premium. If your annual income Card before you can register with the Nova Scotia is between $18,000 and $24,000, you may be able Seniors’ Pharmacare Program. to pay a reduced premium. You must apply for the Senior’s Pharmacare Program within 90 days of receiving your Nova Married Seniors: Scotia Health Card to avoid the late entry penalty. If your joint annual income is below $21,000 you may not have to pay a premium. If your joint What Does The Program Cost Me? annual income is between $21,000 and $28,000, Seniors contribute to the Seniors’ Pharmacare you may be able to pay a reduced premium. Program in two ways – by paying a premium NOTE: All seniors must pay a copayment, even and by paying a copayment. Both have an annual when the premium is reduced. maximum. The premium is the fee you must pay each year to join the Seniors’ Pharmacare How Much Copayment Do I Have To Pay? Program. Some seniors may have their premium The copayment you must pay is 30 percent of the reduced or may not have to pay one at all total cost of each prescription. For example, if the depending on their income level or whether total cost of your prescription is $50, you must they receive the Guaranteed Income Supplement pay 30 percent, which would be $15. Currently (GIS). The copayment is the percentage of the the maximum annual copayment is $382. When prescription cost that you must pay each time you you have paid the annual maximum copayment, have a prescription filled at the pharmacy. Pharmacare will pay the approved cost of your medications that are covered under the Seniors’ How Much Premium Do I Have To Pay? Pharmacare Program until the end of the program When you sign up for the Seniors’ Pharmacare year, which is March 31st. You can contact the Program, your premium is calculated based Pharmacare office to get your copayment balance on your income and the number of months at any time. Sometimes, you may have to pay remaining in the program year (April 1 – March more than the annual maximum copayment. This 31). The maximum annual premium a senior could happen when: would pay is currently $424. • you want the brand name drug, which is more expensive than the generic; or If you receive the Guaranteed Income Supplement • the prescribed drug or supply costs more than (GIS) you still have to pay the copayment, but you the maximum amount the Seniors’ Pharmacare do not have to pay a premium unless you have Program will pay; or an outstanding balance from the previous year. • the prescribed drug is not covered by the Pharmacare will confirm with Service Canada that Seniors’ Pharmacare Program. you receive the Guaranteed Income Supplement. In some cases you may have to contact GIS Please note the extra money you may pay for to obtain confirmation that you receive GIS. these prescriptions does not count towards Pharmacare will advise you if you have to contact reaching your annual maximum copayment. If GIS for the confirmation. you find yourself in one of these situations, you may want to talk to the medical professional who Positive Aging Directory / Provincial Health Services | 113 prescribed the medication or to your pharmacist. The late entry penalty means: They may be able to recommend a comparable • you must wait 90 days for your coverage to medication that is covered by the Seniors’ start once you are accepted into the Seniors’ Pharmacare Program. Pharmacare Program; and • you must pay one-and-a-half times the How Does The Program Work? premium for your coverage for five years. 1. If you live in Nova Scotia and have a Nova Scotia Health Card, you will receive a Seniors’ Annual Registration Renewal: Pharmacare Program information package two Each year in February or March, you will receive to three months before your 65th birthday. an information package to renew your coverage for If you decide to join the program, you must the upcoming program year (April 1 - March 31). return the completed application form within 90 days of the first day of the month in which you turned age 65. For example: If your Frequently Asked Questions birthday is January 19, your completed forms How Can I Pay My Premium? must be returned by April 1. There are two ways to pay your premium: 2. When you enrol, your Seniors’ Pharmacare 1. A yearly payment can be made by cheque, coverage starts on the first day of the month online banking, Visa or MasterCard; or in which you turn age 65. Your Nova Scotia 2. Monthly payments can be made by electronic Health Card is also your Pharmacare Card. funds withdrawal from your bank account or When you take your prescriptions to the you can pay by cheque, online banking, Visa or pharmacy, you must show your Nova Scotia MasterCard. Health Card. 3. If you enrol after age 65 your eligibility date is Under What Circumstances Can The determined at the time of registration. Premium Be Reimbursed? 4. The portion of the cost of the prescription Premiums can be refunded for any full months covered by the Seniors’ Pharmacare Program you have paid in advance if you move out of the is billed directly to the Program. You will be province or are deceased during the program required to pay only the copayment portion year. The Seniors’ Pharmacare Program must when you receive your prescription unless be advised in writing within one year of your you choose to pay your copayment maximum relocation or death for a refund to be issued. directly to Pharmacare. (Refer to How Can I Pay My Copayment? on page 113.) How Can I Pay My Copayment? There are two ways for paying your copayments. What If I Don’t Apply When I Am 1. Thirty percent on every prescription can be Eligible? paid to the pharmacy when you have your If you do not apply for Seniors’ Pharmacare prescription filled to a maximum of $382 per year. Program coverage within 90 days of the first day 2. The $382 annual maximum copayment can of the month in which you were eligible, or if you be paid directly to the Seniors’ Pharmacare decide to leave the program for any reason and Program. You must complete the Copayment decide to rejoin later, you may have to pay a late Options Form. If you choose to pay the annual entry penalty. (Refer to Three Important Things to maximum copayment of $382 for the Program Know If You Have Private Insurance on page 111.) year, you will not be reimbursed any portion of $382 that you do not use in the year. You 114 | Positive Aging Directory / Provincial Health Services

should review your prescription costs from For more information, please contact: the previous year to help decide which option By Mail: would work best for you. (Please ensure your Nova Scotia Health Card Number is included on all correspondence) What If I Have to Pay For A Prescription? Nova Scotia Seniors’ Pharmacare Program Some circumstances may result in you paying Nova Scotia Pharmacare Programs cash for the prescription at the pharmacy. For PO Box 9322 example, if you forget your Nova Scotia Health Halifax, NS B3K 6A1 Card. In such cases, you can be reimbursed for the portion Pharmacare would have paid. To obtain In Person: this reimbursement, send original prescription Nova Scotia Seniors’ Pharmacare Program receipts to Pharmacare within six months of the Nova Scotia Pharmacare Programs date of purchase. If received after six months, 230 Brownlow Avenue receipts will not be considered for reimbursement. Dartmouth, NS For more information on how to apply for Phone: 429-6565 or reimbursements, please call 496-7001 or Toll Free Toll Free: 1-800-544-6191 1-800-305-5026. E-mail: [email protected] Fax: 468-9402 Traveling Outside Nova Scotia www.nspharmacare.ca If you plan to travel outside the province, you must make sure you have enough medication and Guaranteed Income Supplement (GIS) supplies for your trip. We also recommend you Service Canada purchase health insurance before you depart. Toll Free (English): 1-800-277-9914 If you are moving out of the province, your Toll Free (French): 1-800-277-9915 entitlement to Pharmacare benefits ends on www.servicecanada.gc.ca/eng/isp/contact/ the day you leave. The Seniors’ Pharmacare contact_us.shtml Program will not pay for prescriptions filled in a pharmacy outside Nova Scotia. Exceptions may be Health Card Questions considered on a case by case basis. However, for Medical Services Insurance prescriptions filled outside of Canada, there is no PO Box 500 reimbursement. Halifax, NS B3J 2S1 Phone: 902-496-7008 You Can Claim Your Premium and Copayments Toll Free: 1-800-563-8880 on your Income Tax www.gov.ns.ca/health/msi Tax receipts for the previous calendar year will be sent to seniors enrolled in the Program each Income Tax Notice of Assessment February. The amounts you pay as your Seniors’ Canada Revenue Agency Pharmacare copayment are considered medical Tax Centre expenses for taxation purposes. You can ask for PO Box 12077, Station A more information at your pharmacy about your St. John’s, NL A1B 3Z2 prescription expenses and details of your out-of- Toll Free: 1-800-959-8281 pocket expense. For further information regarding www.cra-arc.gc.ca how to claim these expenses, please contact Canada Revenue Agency at 1-800-959-8281. Positive Aging Directory / Provincial Health Services | 115

Medication Use • Specialized Equipment Program for Long-Term Care A booklet entitled Knowledge Is the Best Medicine is available from the Department of For more information regarding these programs Seniors. It contains useful information about the please visit the Department of Health and medicines you take. To obtain a copy, call the Wellness website at www.gov.ns.ca/health/ccs. Department. Toll Free: 1-800-670-0065 A Single Entry Access Toll Free Line for Private Health Insurance Continuing Care Services

Private health-insurance carriers offer coverage Continuing Care services are accessed by calling for health services not covered by the provincial the toll free in Nova Scotia at 1-800-225-7225. health-insurance programs. These include such Intake hours of operation are from 8:30 a.m. to items as preferred hospital accommodation, 4:30 p.m. seven days a week. If you get a voice prescription drugs, extended health services, and mail please leave a message. long-term care insurance. If you are calling from outside Nova Scotia about The Yellow Pages of your local telephone directory someone who lives in Nova Scotia, please call lists local health-insurance providers under the the appropriate number below. These telephone heading of Insurance, Life and Health. numbers operate daily, including weekends, from 8:30 a.m. to 4:30 p.m. Continuing Care

Continuing Care services and supports are provided to eligible people who need care in their homes and communities. Care can be provided on a long or short-term basis. Services include: • Home Care Services • Home Oxygen Services • Caregiver Benefit Program • Medication Dispenser Assistive Technology Program • Personal Alert Assistance Program • Self-Managed Care Program • Supportive Care Program • HELP-Bed Loan Program • Palliative Home Care • Aboriginal Continuing Care • Protection for Persons in Care • Adult Protection Services • Licensing, Standards and Quality of Care • Long-Term Care Placement • Facility-Based Respite Care 116 | Positive Aging Directory / Provincial Health Services

health authority. The Intake Worker documents • Annapolis Valley District Health Authority, basic information about you and forwards this 742-0629 information to a Care Coordinator. A Care • Cape Breton District Health Authority, Coordinator will call you back and arrange to 563-3695 meet with you. • Capital District Health Authority, 487-0640 or 487-0607 If you require an assessment for services, a care • Colchester East Hants Health Authority, coordinator will call you or your substitute 893-6277 decision maker and arrange for a time to meet • Cumberland Health Authority, 893-6277 with you to complete the assessment. Urgent • Guysborough Antigonish Strait Health assessments take priority and are addressed first, Authority, 563-3695 usually within one week of your initial call to the • Pictou County Health Authority, 893-6277 1-800 line. The assessment will involve looking at • South Shore Health Authority, 742-0629 what care services you are eligible to receive based • South West District Health Authority, on your needs. 742-0629 What happens when a Care Coordinator What happens when you call the 1-800 visits? number? The assessment will involve looking at your needs, When you call Continuing Care, you will speak strengths and preferences. Once on service, a with an Intake Worker who works for the district Care Coordinator will check in with you and your caregivers/service providers on an ongoing basis. If your needs change, your services will change to reflect your new needs. Care Coordinators can also connect you with programs in your community that offer additional supports. Some examples are meal programs, adult day programs and foot care clinics. If you require long-term care, the Care Coordinator will assist you with the process for placement in a long-term care facility that will best meet your needs. You will be encouraged to maximize all home and community-based options before considering long-term care. Home Care Home Care services are available to all Nova Scotians who need help with care in their homes and communities. This service is funded by the Department of Health and Wellness and managed by the Continuing Care offices in each district health authority. Home Care services will supplement the help people already Positive Aging Directory / Provincial Health Services | 117 receive from their family, friends or community. dressing change, catheter care and medication Through Home Care, people are able to remain management. as independent as possible by staying in their home and community. It is always the first option Home Oxygen for care to be provided in the home and the The home oxygen service provides Nova community. Scotians who have medical needs with access to oxygen for use in and outside of the home. This Home Care services can support and prolong program funds oxygen equipment such as oxygen independent community living, prevent or delay concentrators, portable oxygen tanks and other admission to either a long-term care facility or related supplies to individuals who require long- hospital and promote earlier patient discharges term oxygen therapy and who meet the program from hospital, when appropriate. Home Care and medical eligibility requirements. also helps link clients to professional services and other community-based resources such as Meals Client Fees for Home Care and Home on Wheels or foot care clinics. Oxygen Depending on income and family size, there Home Care will supplement the help you may be a minimal charge to Home Care clients currently have in your community, not replace it. for home support services and/or home oxygen The following services available through Home services. If you use both home support services Care are delivered by a network of health care and the home oxygen services, your maximum professionals and home support workers. All monthly charge will be equivalent to your home service providers must meet standards for training care maximum amount. There are no charges for and competency set by the Department of Health nursing services provided through home care and Wellness and by their respective professional or for the supplies used during a nursing visit. associations and governing bodies. The fees charged to the client are not intended to recover the full cost of providing the service. The Home Support Care Coordinator will determine applicable client A range of personal care and home support fees during the assessment. The amount you pay services are available. Personal care services is determined by your income and family size. A help the client with daily living tasks such as sliding fee scale is used, and fees for each income dressing/undressing, bathing, toileting, feeding, category are outlined in a table that is available and helping with mobilization. Home Support upon request. There is a monthly maximum services also help the client with tasks such as amount that any client can be charged, depending light housekeeping, laundry and meal preparation. on the client income category he or she falls into. In-home respite services for caregivers are also Your Care Coordinator can help you determine available. your maximum monthly charge. Below are a few examples of the Home Care fees charged, based Nursing on different annual incomes and family sizes. Home Care nurses provide a variety of nursing services in the client’s home. Nursing services Annual Family Income through Home Care include nursing assessment, $0 to $22,003 health teaching, health monitoring and Regardless of the family size, there is no charge for treatment. Direct nursing care in the home can Home Care services and no monthly oxygen fee. include activities such as intravenous therapy, 118 | Positive Aging Directory / Provincial Health Services

$22,004 to $37,004 fee amount is $363.00 a month for all Home Care If you are single, there is a $12.10 an hour fee for services. Home Care services, a $72.60 monthly fee for oxygen and a maximum fee amount of $121.00 a $67,008 or more month for all Home Care services received. If you If you are single, there is a $12.10 an hour fee are an individual and have a spouse or equivalent, for Home Care services, $363.00 monthly fee for and your total income falls within this range, oxygen and a maximum fee amount of $605.00 a there is no charge for Home Care services and no month for all Home Care services received. If you monthly oxygen fee. are an individual and have a spouse or equivalent, and your total income falls within this range, the $37,005 to $47,005 hourly rate for Home Care services is $12.10, the If you are single, there is a $12.10 an hour fee for monthly oxygen fee is $290.40 and the maximum Home Care services, a $145.20 monthly fee for fee amount is $484.00 a month for all Home Care oxygen and a maximum fee amount of $242.00 a services. month for all Home Care services received. If you are an individual and have a spouse or equivalent, Caregiver Benefit and your total income falls within this range, the The Caregiver Benefit program recognizes the hourly rate for Home Care services is $12.10, the important role of caregivers in their efforts to monthly oxygen fee is $72.60 and the maximum assist loved ones and friends. The program is fee amount is $121.00 a month for all Home Care intended for caregivers of low income adults who services. have a high level of disability or impairment, as determined by a home care assessment. A $47,006 to $57,006 caregiver must provide over 20 hours a week of If you are single, there is a $12.10 an hour fee unpaid care in order to qualify for this program. for Home Care services, $217.80 monthly fee for If the caregiver and the care recipient both qualify oxygen and a maximum fee amount of $363.00 a for the program, the caregiver will receive $400 month for all Home Care services received. If you per month. are an individual and have a spouse or equivalent, and your total income falls within this range, the hourly rate for Home Care services is $12.10, the Medication Dispenser Assistive monthly oxygen fee is $145.20 and the maximum Technology fee amount is $242.00 a month for all Home Care The Medication Dispenser Assistive Technology services. program helps eligible Nova Scotians manage their medications in their home. The program $57,007 to $67,007 is targeted at low-income seniors who require If you are single, there is a $12.10 an hour fee prescription medication for more than 90 days for Home Care services, $290.40 monthly fee for and require reminders and/or active monitoring oxygen and a maximum fee amount of $484.00 a for medication. The Department of Health month for all Home Care services received. If you and Wellness provides $499 per year to help are an individual and have a spouse or equivalent, eligible seniors with the purchase of an in-home and your total income falls within this range, the automated medication dispenser. hourly rate for Home Care services is $12.10, the monthly oxygen fee is $217.80 and the maximum Positive Aging Directory / Provincial Health Services | 119

Personal Alert Assistance Supportive Care The Personal Alert Assistance program provides This Supportive Care program supports clients up to $480 per year to reimburse eligible seniors with cognitive impairments with funding of $500 for the purchase of a personal alert assistance per month to purchase home support services service. The program is targeted at low income (personal care, respite, meal preparation and seniors who have a history of recent falls, use homemaking) that would otherwise be delivered a cane, wheelchair or walker, and are receiving through the Home Care Program. Under the publicly funded home care services. Supportive Care Program a person may also be eligible to receive reimbursement for snow Self-Managed Care removal services up to a maximum of $495 per The Self-Managed Care program allows people year. with physical disabilities to hire their own care providers and develop their own care plans, which HELP-Bed Loan gives them control over the services they need The Health Equipment Loan program (HELP- and the providers they choose. In addition, clients Bed) supports individuals to stay independent may appoint a third party “Care Manager” to act in their homes as long as possible by providing on their behalf in carrying out these tasks. hospital-type beds to eligible Nova Scotians who need specialized beds in their homes. The Self-Managed Care funding goes toward the program is administered across Nova Scotia by hiring, training, managing, supervising and the Canadian Red Cross. Eligible individuals payment of a care provider; essentially, you receive the bed at no charge and for as long as are your care provider’s employer. Funding is they need it. available for support services such as personal care and homemaking. Registered professional Palliative Home Care health services, like nursing, are provided The Palliative Home Care program provides directly by Continuing Care in accordance with services including nursing and home support for assessed need and program policies. Funding is terminally ill individuals when it has been decided not available to cover the purchase of registered that treatment to extend life is no longer the professional services. People accessing Self- primary goal. The fee for home support services Managed Care may also be subject to the Home are based on your income therefore you may Care fee schedule outlined above. or may not be required to pay a fee for service. Nursing services are free. Self-Managed Care promotes and supports individual initiative, self-reliance, self-sufficiency and responsibility. You must be able to fully Aboriginal Continuing Care participate in decisions, make arrangements Registered First Nations individuals living regarding your own care requirements, and enter on-Reserve in Nova Scotia have access to home into a contractual agreement. The Department care and residential care through provincially of Health and Wellness does not state required and federally funded programs. Eligibility for qualifications for care providers, but you cannot provincial Continuing Care services varies, hire family members as your care providers. depending on whether a person lives on-Reserve and whether they are a Registered Status individual under the Federal Indian Act and 120 | Positive Aging Directory / Provincial Health Services therefore have access to similar federally funded PO Box 488 Halifax, NS B3J 2R8 services. Non-Status individuals living off-Reserve Phone: 424-0104 can access all provincial Continuing Care services. Status individuals living off-Reserve can access Long-Term Care many Continuing Care services, but there are Long-term care provides accommodation, some exceptions. Non-Status individuals living supervisory care, personal care, and nursing on-Reserve can access provincial Continuing Care services to individuals who can no longer live services through their district health authority. independently in the community with their family and other supports available. Protection for Persons in Care There is legislation designed to protect patients Long-term care facilities are licensed and funded or residents 16 years of age and older receiving by the Department of Health and Wellness and treatment in hospitals or living in residential care provide services to individuals who need ongoing facilities, nursing homes or homes for the aged or care; either on a long-term basis (permanent disabled persons under the Homes for Special Care placement) or short-term basis (respite care). Act; group homes or residential centres under the There are two types of long-term care facilities Children and Family Services Act and approved available; nursing homes and residential care and funded small-option homes under Department facilities. of Community Services and community-based options under the Department of Health and Nursing homes are important options for people Wellness. The Act makes it mandatory for service who have difficulty performing everyday tasks providers or administrators of health facilities such as, dressing, bathing and toileting. Nursing under the Act to promptly report all allegations of home placement is appropriate for people who abuse or instances of abuse. are medically stable but have nursing needs that cannot be met through home care. Licensing, Standards, and Quality of Care Questions or concerns about the licensing, Residential care facilities provide people with standards, and quality of Continuing Care personal care, supervision and accommodation in services (Home Care and Long Term Care) should a safe and supportive environment. (People living be directed to: in residential care facilities must have the ability Monitoring and Evaluation, Continuing Care to self-evacuate in the event of an emergency). Department of Health and Wellness

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Application/Assessment Process The amount of time you will be required to wait Contact the Continuing Care toll free line to apply before being admitted into a long-term care home for placement to a long-term care facility. A Care depends on how many people are waiting to get Coordinator will call you and arrange for a time into the home or homes you selected. If your to meet with you to complete the assessment situation worsens after you apply for care and and application process. Together, you and the while you are waiting for an opening, your Care Care Coordinator will determine whether home Coordinator may be able to arrange for other care or long-term care is best for you. The Care services, such as additional home care or respite Coordinator will also collect the information care. that starts the financial application process for help with accommodation costs. After the Care Admission into a Long-Term Care Home Coordinator assesses your care needs, your If you are living at home and are offered a application will be sent to an Eligibility Review placement at a long-term care facility you had Unit in the Department of Health and Wellness to chosen, your acceptance is generally expected determine your accommodation rate. Your name within the day of offer. An admission date will will then be placed on the waiting list for the then be arranged with the long-term care facility. homes of your choice. If you refuse to accept the offer, you will be considered not ready for admission to any home Choosing a Long-Term Care Home and your name may then be removed from all If you are currently living at home, you will be waiting lists. asked to identify the community you wish to live in and the long-term care home in which you Transferring from One Long-Term Care would prefer to live. The home you select can be Home to Another in a community anywhere within Nova Scotia. If you are placed in a long-term care home and Note: If you agree to be placed on the waiting decide you want to move to a different home, you list for more than one home, you must accept can contact the Continuing Care toll free line to placement in the first home that becomes available. arrange for your name to be placed on the waiting list for the facility of your choice. If you are placed Eligibility Appeal Process in a facility that was not your first choice, your If you disagree with the decision made on name will remain on the waiting list until you your eligibility for long-term care, there is an reach your preferred facility. administrative review process that you can discuss with your Care Coordinator. Fees for Long-Term Care Effective January 1, 2005, the Department of Waiting Lists Health and Wellness began fully covering the A person is placed on the waiting list for a long- health care component of long-term care facility term care home on the date the care level decision costs for eligible residents. That leaves residents is made by the Care Coordinator. The district to pay the accommodation costs as well as health authority coordinates the waiting list personal expenses, similar to people living in the chronologically by that date. community. Each year, the Department of Health * Note: The wait list process for placement in and Wellness sets the standard accommodation long-term care is currently under review. rates based on the average operating costs of Waiting for Admission long-term care facilities across the province. The following rates are effective for one year from 122 | Positive Aging Directory / Provincial Health Services

November 1, 2012 to October 31, 2013: There is also an option available for children. • Nursing homes: standard accommodation charge of $104.00 per day A person may stay in a licensed respite bed for • Residential care facilities: standard up to a total of 60 days within a calendar year. accommodation charge of $63.25 per day However, to ensure fair access to the beds during the high demand periods (July 1 to October 1), no There is no additional fee for private rooms. more than 30 days can be scheduled. The fee for Individuals who cannot pay the standard respite care is $34.25 per day. accommodation charge can apply to have their charge reduced, leaving the remaining costs to be Specialized Equipment for paid by the Department of Health and Wellness. A person’s rate can be reduced through a financial Long-Term Care assessment based on his or her net income. Net Residents of provincially licensed and funded income is derived from line 236 (net income) long-term care facilities such as nursing homes minus line 435 (taxes payable) of the persons and residential care facilities, can borrow most recently completed Canada Revenue Agency specialized health equipment from the Canadian Income Tax and Benefit Return. Red Cross through its Health Equipment Loan Program (HELP), which is funded by Financial Assessment Process the Department of Health and Wellness. Some As part of your application to a long-term care examples of specialized health equipment are home, your Care Coordinator will help you get walkers, crutches, specialized mattresses and beds started on the financial assessment process. If and custom wheelchairs. you are applying for a reduction to the standard accommodation charge, you will be asked about Staff members at long-term care facilities can help your income and required to sign consent forms determine residents’ needs for specialized health that will allow the financial assessment review equipment and ensure the appropriate application officers from the Department of Health and process is followed. Approval for the program is Wellness to verify your financial information with required, and therefore, requests for specialized the Canada Revenue Agency. This information health equipment should be forwarded to a Care is kept confidential. The financial assessment Coordinator. determines whether you are eligible for a reduced accommodation charge. Approved applicants may be required to pay a monthly fee for the use of specialized health equipment. Fees are based on income and the type Facility-Based Respite Care and quantity of the equipment provided. Family caregivers provide personal care and support to help their loved ones stay in their homes and communities longer; however, this can put a Adult Protection Services lot of physical, mental and emotional stress on the Adult Protection Services provides services caregivers themselves. To support them and their including investigation, assessment, intervention families, the Department of Health and Wellness and referral. Clients are adults 16 years and older helps caregivers by providing access to respite living in a situation of significant risk of self- beds for their loved ones in licensed long-term neglect or experiencing serious harm due to a care facilities (nursing homes) across the province. mental or physical condition. Adult Protection Positive Aging Directory / Provincial Health Services | 123

Services has the authority to intervene based on Addiction Services the following: • The person is living at an immediate This service provides prevention, treatment, and significant level of risk and does not and rehabilitation services for individuals (and understand and appreciate the level of risk he/ their families) with alcohol, drug, gambling, and she is living in; or tobacco problems. For more information, contact • the person does not have the physical capacity one of the district offices below or visit the . to remove him/herself from the situation of www.addictionservices.ns.ca risk; or, • the person has a permanent, irreversible Capital District Health Authority condition that affects his/her physical or mental Serving the Halifax Regional Municipality, West ability to protect him/herself. Hants, and Mount Uniacke Phone: 424-8866 (Central Intake Line) Do I have to report a suspected case of an Toll Free: 1-866-340-6700 adult in need of protection? Yes. The Adult Protection Act requires that you Cape Breton District and Guysborough report any such information to the Department Antigonish Strait Health Authorities of Health and Wellness, whether or not the Serving Cape Breton Island, Antigonish, and information is confidential or privileged. No Guysborough counties action lies against a person who gives information Toll Free: 1-888-291-3535 unless the giving of the information is done maliciously or without reason and probable cause. Pictou County Health Authority, Cumberland Health Authority, and How do I report a suspected case of Colchester East Hants Health Authority neglect or abuse? Serving Pictou, New Glasgow, Amherst, If you know of an adult in need of protection, you Springhill, Truro and Elmsdale areas must report it immediately to the Department of Pictou: 485-4335 Health and Wellness toll-free line 1-800-225-7225. New Glasgow: 755-7017 If you feel the person’s life is in danger, call 911. Amherst: 667-7094 Springhill: 597-8647 What happens when I report a suspected Truro: 893-5900 case of abuse or neglect? East Hants: 883-0295 Referrals will be assigned to an Adult Protection Worker for further investigation. If the Adult Annapolis Valley Health Protection Worker establishes there are reasonable Serving Annapolis Royal, Berwick, Bridgetown, and probable grounds to believe the individual Canning, Grand Pre, Greenwood, Hantsport, is an adult in need of protection, the Adult Kentville, Kingston, Lawrencetown, Middleton, Protection Worker will complete an assessment. Milford, New Minas, Paradise, Port Williams, If required, a care plan to mitigate the risks to Sheffield Mills, and Wolfville the client will be established. This could include Kentville: 679-2392 referrals for services in the home or placement Wolfville: 542-6370 in a Department of Health and Wellness or Middleton: 825-6828 Department of Community Services facility. Berwick: 538-9590 124 | Positive Aging Directory / Provincial Health Services

South West Health 6. Surround Yourself with Good People - Find Serving Barrington Passage, Shelburne, others who see the best in you Yarmouth, Digby, and Church Point areas 7. Set Realistic Goals - Dream big, but then Barrington Passage: 637-1432 write down steps to reach realistic goals Shelburne: 875-8645 8. See the Humour - Laughter is among healthy Yarmouth: 742-2406 coping strategies to manage stress Digby: 245-5888 9. Quiet Your Mind - Meditation, prayer and Church Point: 645-3502 “mindfulness” can help reduce stress 10. Get Help When You Need It - Seeking help is South Shore Health a sign of strength, not weakness Serving Lunenburg and Queens counties Bridgewater: 543-5400 What We Know Liverpool: 354-3422 We know that one in five people are struggling Lunenburg: 634-7325 with a mental health problem at any given www.southshorehealth.ca time (see www.oneinfive.ca) and many do not seek help. Up to 10% of seniors living in the Mental Health community will have a mental health problem and up to 80% of those in long-term care will Promoting Good Mental Health Among Seniors struggle with a mental health issue. Often times, Mental health is much more than the absence of seniors in need of help do not reach out because a mental illness—it is also about coping, having of fear of what others might think of them, or a healthy outlook and making the most of life. fear they might be treated against their will. These Everyone has the right to make the contributions kinds of worries are largely related to the stigma they wish to the community, and good mental surrounding mental illness and its treatment— health is essential to fulfilling our potentials at any unfortunately many seniors suffer in silence for stage of life. Mental health can be promoted at any years rather than living their lives to the fullest. age by being physically active, remaining socially engaged and by continuing to challenge ourselves Why Do Mental Health Problems Occur? with new learning. A healthy diet is also essential Being socially isolated and poor physical health to good mental health. put seniors at risk for mental health problems. Although many seniors cope well with losses and Top 10 Things You Can Do to Promote other challenges of aging, a percentage experience Good Mental Health symptoms of depression and anxiety, or have 1. Value Yourself - Treat yourself with kindness cognitive changes occur. There are very good and respect, do things you enjoy treatments for many of the mental disorders in 2. Take Care of Yourself - Eat nutritious meals, late life. Many seniors will respond completely drink water, get enough sleep and never have symptoms again. 3. Exercise Your Body - What’s good for the heart, is good for the head What Is It Like To Go To A Mental Health 4. Exercise Your Brain - Mentally exercise with Service? new, challenging activities Mental Health services across Nova Scotia most 5. Join in on Social Activities - Helps avoid often see senior patients who are sad, depressed, loneliness and isolation anxious or who are having cognitive changes. Referrals usually come from your family doctor Positive Aging Directory / Provincial Health Services | 125 and wait times around the province can vary from Adult Mental Health Programs/ two to eight weeks. Usually seniors are seen by a health care provider who could be a nurse, social Services worker, psychologist, physician or occupational General Adult Mental Health services are available therapist. What you share with them is entirely up to all Nova Scotians, including seniors, in each of to you, and your information is kept confidential the community mental health clinics around the with the health care team. If it would be helpful province. Members of NS Seniors Mental Health for you to have a family member attend, most Network, who have a special interest in caring for services are receptive to having family present. seniors, often work at these clinics. Some clinics Treatment suggestions could range from have clinicians who provide outreach visits to medication, to therapy or referral to additional seniors at home or in nursing homes so seniors do community resources that might be of help to you not always need to come in to the clinic - this is or your family. especially helpful for seniors who are frail or have transportation issues. What Does the Department of Health and Wellness Do to Support Seniors’ Mental List of Adult Mental Health Clinic Offices, Health Care in Nova Scotia? by Community: The Department of Health and Wellness Amherst: 667-3879 recently published a provincial mental health Antigonish: 863-4511 strategy called “Together We Can.” In this plan, Bridgewater: 543-5400 our growing senior population and need for Chester: 275-2373 more seniors’ mental health care providers are Cole Harbour: 434-3263 highlighted. Dartmouth: 466-1830 Digby: 245-4709 For more details see: www.gov.ns.ca/health/mhs/ Glace Bay: 849-4413 reports/together_we_can.pdf Halifax (QEII): 454-1400 / 1440 Inverness: 258-1911 The Department of Health and Wellness also Kentville: 679-2870 sponsors the Nova Scotia’s Seniors Mental Liverpool: 354-2721 Health Network (NSSMH), a network of seniors’ Middleton: 825-4825 organizations and health care providers with a New Glasgow: 755-1137 special interest in promoting seniors mental health New Waterford: 862-7195 and in improving seniors’ mental health services North Sydney: 794-8551 across the province. The provinces nine health Shelburne: 875-4200 districts are linked together through this network Sydney: 567-7730 in order to help standardize care and increase Truro: 893-5526 access to mental health services for seniors. Waterville: 538-3103, ext.136 Windsor: 792-2042 See www.gov.ns.ca/health/mhs/services_seniors. Yarmouth: 742-4222 asp for more information about the NS SMH Network and its activities. 126 | Positive Aging Directory / Provincial Health Services

Preventing Falls senior’s overall health status and medications, the risk factors involved in falling, home safety, Ageing Well Together walking aids, cognition, and home supports. They Anyone can fall, but as we get older, we are will then recommend treatment and provide more at risk of falling and more likely to be counselling. The goal of the clinic is to prevent injured as a result of a fall. Falls are the most future falls for those at risk of falling. preventable health concern for older adults. Ageing Well Together grew out of the Preventing Falls Clinic, Geriatric Day Hospital Falls Together program, and is now integral Camp Hill Veterans’ Memorial Building, 1st Floor to the work of Community Links, funded by Halifax, NS B3H 2E1 Nova Scotia Health and Wellness. Ageing Well Phone: 473-2493 Together Coalitions around the province work Fax: 473-7336 with organizations and communities to support awareness, action and change with a focus on falls In-Home Physiotherapy & Free Lecture prevention, physical activity, and other issues that Series affect seniors’ well-being. PhysioCare at Home offers monthly lectures on Falls Prevention throughout Dartmouth & Regional Coordinators: Halifax. These educational lectures are presented Western Nova Scotia – Carla Malay by highly experienced Physiotherapists & are free Phone: 682-2090 of charge. Expect to be engaged & challenged E-mail: [email protected] with thought provoking information & practical tips that will help you learn how to stay mobile & Central Nova Scotia – Brenda MacKinnon free from falls. Check out our website for dates & Phone: 863-5040 locations. PhysioCare at Home provides quality E-mail: [email protected] in-home physiotherapy services throughout HRM. Eastern Nova Scotia – Cheryl MacQuarrie Phone: 902-404-4200 | www.physiocareathome.com Phone: 862-4537 E-mail: [email protected] MySurgery Website for Orthopaedic Patients Capital Region The MySurgery website is Nova Scotia’s Phone: 422-0914 online source of information for hip and knee Toll Free 1-855-253-9355 replacement patients and their caregivers. The Email: [email protected] website shows patients what to do and what to www.nscommunitylinks.ca expect from the time their family doctor refers them to an orthopaedic surgeon to the recovery Falls Clinic, Geriatric Day Hospital period after surgery. Over 90 different topics are Nova Scotians aged 65 and over who have fallen covered using information created by health care or have mobility and balance difficulties can be professionals. referred to the Falls Clinic by their family doctor or by any professional with written support from www.mysurgery.nshealth.ca the family doctor. Professionals will assess the Positive Aging Directory / Provincial Health Services | 127

Specialized Health Programs for This service is accessed by referral from Family Seniors Physicians. Centre for Health Care of the Elderly Palliative and Therapeutic The centre provides health-care services for Harmonization (PATH) Clinic In our traditional culture of cure, many older older adults. Specific programs include the patients with multiple, serious health issues have geriatric assessment unit, geriatric restorative had their quality of life reduced by treatments (rehabilitation) unit, geriatric day hospital, and that aim to fix one problem, but worsen or specialty outpatient clinics such as the memory create others. The Palliative and Therapeutic disability clinic and falls clinic. A referral must Harmonization (PATH) Clinic is for frail older be made by a physician. The centre is located adults with advanced medical conditions, many in the Camp Hill Veterans’ Memorial Building, recent hospitalizations, or unmanaged symptoms, QEII, Halifax. Clinics are also held in Middleton, where the impact of interventional and complex Antigonish and Lunenburg. treatments on quality of life may be questioned. The clinic helps patients/families and caregivers Centre for Health Care of the Elderly understand how to match medical care to Camp Hill Veterans’ Memorial Building individual goals and predict response to treatment Halifax to help with health decision-making. The PATH Phone: 473-8603 is run by the Division of Geriatric Medicine at www.cdha.nshealth.ca Dalhousie University and located at the Halifax Geriatric Day Hospital Infirmary Hospital. A physician referral is needed. QEII Health Sciences Centre This program provides short-term outpatient Accommodation for Health-Care rehabilitation for seniors by a team of health-care Patients and Visitors professionals. Also known as the Falls Clinic. A physician’s referral is required. QEII Health Sciences Centre Accommodations (Halifax) Geriatric Day Hospital For details on special accommodation rates for Camp Hill Veterans’ Memorial Building, 1st Floor patients and families using the QEII facilities, visit Halifax the Department of Seniors and click on Other Phone: 473-2493 | Fax: 473-7336 Important Links.

Geriatric Medicine, Cape Breton District Point Pleasant Lodge (Halifax)  Health Authority Point Pleasant Lodge is a privately owned This service is designed to help meet the health and operated, not-for-profit specialty hotel, and aging needs of older adults in the Cape providing 100 guest rooms exclusively for people Breton District Health Authority. Health- undertaking health related travel in the Halifax care professionals experienced in seniors’ area. This includes people who may be visiting health provide assessment, recommendations, patients in hospital or have appointments with information and support to patients, their doctors, dentists, ophthalmologists, holistic and families, caregivers and health care providers in alternative health specialists, etc. The property is the district. 100% smoke free and provides all essential hotel 128 | Positive Aging Directory / Provincial Health Services amenities, including a 100 Seat Dining Room ones in times of illness or surgery. It has 12 with reasonably priced meals, In House Guest double-occupancy rooms available with a private Laundry, High Speed Wireless Internet, Limited washroom. There is a communal kitchen and Guest Rental Parking and a Complimentary living room with a television. Laundry facilities Shuttle Service between the hotel and all hospitals are available. Breakfast foods and coffee and tea and local points of interest operating 6am-6pm are provided. There is a specially equipped room weekdays. Our Best Rate is Our Only Rate - available for physically challenged individuals. The All room rates are fixed and do not fluctuate house is staffed around the clock by volunteers based on season or occupancy. Reservations are and is within walking distance of the Valley recommended. Regional Hospital. The room rate is $20 per person a night. 1121 South Park Street, Halifax Telephone: 421-1599 140 Exhibition Street, Kentville E-mail: [email protected] Phone: 679-6567 www.pointpleasantlodge.com Email: [email protected] www.fidelishouse.ca The Lodge That Gives (Halifax)  The Canadian Cancer Society Lodge That Health Screening Program Gives provides a welcoming and supportive environment to cancer patients and their families Nova Scotia Breast Screening Program living more than 50 km away from the Cancer The Nova Scotia Breast Screening Program treatment centre in Halifax. (NSBSP) assists in the early detection of breast Cancer patients can stay at the Lodge and enjoy cancer. The program offers information on breast meals from a professional chef at no cost. Family health and mammography (breast x-ray). The members and/or support persons are invited to NSBSP targets women 50-69 years of age with stay or a family member can stay while a loved a valid Nova Scotia Health Card. Women 40-49 one is in the hospital for a small daily rate. and over 70 are also accepted into the program. To reserve a room at The Lodge contact a booking Women with breast implants, current breast agent at Nova Scotia Cancer Treatment Centre, problems, or previous breast cancer should a cancer specialist, family doctor or a patient consult with their family doctor for breast navigator. If you have stayed at the Lodge That imaging services. Gives in the past year please contact us directly. For more information please contact: The NSBSP promotes making an informed decision and wants women to understand the 5826 South Street, Halifax, NS B3H 1S6 benefits and potential harms of breast screening. Phone: 420-1849 or 1-800-639-0222 The Public Health Agency of Canada has made www.cancer.ca available a Decision Aid for Breast Screening in Canada. Fidelis House (Kentville)  Fidelis House provides accommodation for Frequency: patients needing to be in the Valley area for Women aged 40-49 should have annual screening appointments or treatment as well as families mammography. Women aged 50-69 should of patients who want to be near their loved have screening mammography every two years Positive Aging Directory / Provincial Health Services | 129 unless: They have a strong family history of breast There is also a mobile screening service that cancer (mother, sister, daughter, father, brother, travels to 30 stops across the province. son), are currently on HRT or the radiologist has recommended returning sooner. Women over To book an appointment at any of our locations, the age of 70 should continue to have screening women may self-refer by calling: mammography if they are in good health. HRM: 473-3960 Toll Free: 1-800-565-0548 Locations: For more information on breast screening, visit Screening centres have hours of operation that www.breastscreening.nshealth.ca. are flexible and convenient. There are 11 fixed screening centres across Nova Scotia: Cervical Cancer Prevention Program (CCPP)  Amherst: Cumberland Regional Health Care CCPP, part of Cancer Care Nova Scotia, is Centre dedicated to decreasing the incidence of cervical Antigonish: St. Martha’s Regional Hospital cancer. Its mandate includes public education, Bridgewater: South Shore Regional Hospital health-professional education, the development Dartmouth: Dartmouth General Hospital and dissemination of standards for laboratory Halifax: Halifax Shopping Centre services, a provincial cytology/colposcopy registry, Kentville: Valley Regional Hospital and research. Pap test awareness brochures and Lower Sackville: Cobequid Community Health information about where to get a Pap test in your Centre area are available upon request. New Glasgow: Aberdeen Hospital Sydney: Cape Breton Regional Hospital Program Coordinator Truro: Colchester East Hants Health Centre Cervical Cancer Prevention Program Yarmouth: Yarmouth Regional Hospital. Toll-Free: 1-888-480-8588 Phone: 473-7438 130 | Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors

Services for Frail, Disabled, or Homebound Seniors

Endorsement Disclaimer: Essential Services The Department of Seniors does not endorse or Nova Scotia Power Critical Customer recommend any commercial products or private- Communication Program  sector services in this directory. Consumers are Nova Scotia Power has a program for customers encouraged to be cautious and to ensure that who rely on electricity for life support, such the individuals and companies they deal with as oxygen therapy, or critical home care. The are reputable. When hiring a care provider, be program provides important information about sure to ask for their credentials and for personal planned power outages, restoration time changes, references from previous clients. See page 82 in and unplanned power outages expected to last this directory for information about the Better more than four hours. The information will Business Bureau. Contact Service Nova Scotia and be provided via telephone for those who are Municipal Relations to determine if a business is registered. registered. Nova Scotia Power Toll Free: 1-800-670-4357 Customer Service Manager See also Home Care, page 116. Phone: 428-6230 Toll Free: 1-800-428-6230 E-mail: [email protected] www.nspower.ca Adult Day Programs Day programs provide seniors a socially- stimulating environment where they can participate in activities and meet new people. Some day programs have special services available such as, health monitoring, foot care, hairstyling, exercise, information sessions, group outings, and social events. Often, a snack and/or lunch are provided. Fees vary depending on the programs and services provided. For more information or to enroll in an adult ¬day program, contact the programs available in your area.

VON Annapolis Valley Phone: 538-7844 (Berwick) 825-5455 (Middleton) VON Lunenburg County Phone: 624-0876 VON Colchester East Hants Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors | 131

Phone: 893-7001 22 Richard Street, VON Tri County Phone: 736-2831, ext. 140 Phone: 742-4512 VON Greater Halifax In-Home and Community Meal Phone: 453-5800 VON Cumberland Programs Phone: 667-8796 The meals network publishes a provincial VON Pictou County directory of meal programs for seniors, Phone: 752-3184 including Meals on Wheels and Wheels to Meals VON Cape Breton Metro (community meal programs). The directory is Phone: 564-6479 available from the Continuing Care Toll Free line VON Antigonish at 1-800-225-7225. Phone: 863-5700 Meals on Wheels Queens County Adult Day Program Nutritious frozen meals, or in some areas locally Liverpool, Phone: 354-3451 ext.7 prepared hot meals are delivered by volunteers to Caledonia, Phone: 682-2553 ext. 5 your home for a modest fee. E-mail: [email protected] Halifax Meals on Wheels The Adult Day Program - Glace Bay Hospital Phone: 429-4299 Glace Bay Phone: 842-2807 Bedford/Sackville Meals on Wheels Email: [email protected] The purpose of Meals on Wheels is to assist individuals experiencing difficulty preparing Northwood’s Memory Loss Program well balanced meals and who wish to remain Halifax, Bedford and Bayers Centre independent in their own homes. We deliver Phone: 407-8502 | www.nwood.ns.ca Tuesday, Wednesday, Thursday and Friday at a cost of $6. Ocean View Foundation Adult Day Program Phone: 869-6103 Dartmouth Phone: 465-6020, Ext. 2147 VON Greater Halifax Email: [email protected] | www.ovcc.ca Phone: 453-5800 Bayers Road Centre Day Program A Capital Health and Northwood Partnership Halifax Phone: 454-7373 | www.nwood.ns.ca

South Cumberland Community Care Centre 50 Jenks Avenue, Parrsboro Phone: 254-2540

Northside Harbourview Hospital Seniors’ Day Program 132 | Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors

VON Annapolis Valley programs are often referred to as Lunch Bunch. Phone: 678-3415 or 1 800 411 9646 For a modest fee these programs provide you VON Tri-County with a place to socialize and a chance to enjoy Phone: 742-4512 a nutritious meal in the company of others. For VON Lunenburg specific information on meal programs within Phone: 624-1897 your area, contact the Continuing Care Toll VON Cumberland Free line or the Nova Scotia Meals Network Phone: 667-8796 representative nearest you. VON Pictou County Phone: 752-3184 Toll Free: 1-800-225-7225 VON Antigonish Phone: 863-5700 Meals Network Representatives VON Cape Breton Metro Eastern Nova Scotia Phone: 564-6479 Debbie MacLean, Dietitian Victoria County Memorial Hospital, Baddeck Sydney and Area Meals on Wheels Phone: 295-2112 Phone: 562-1245 or www.newdawn.ca E-mail: [email protected]

Community Meal Programs Northern Nova Scotia A number of organizations across the province Meals on Wheels in Stellarton, Westville, and sponsor hot-meal programs for seniors. Such Trenton Sheila Hoeg VON New Glasgow Phone: 752-1192 Ext. 211 E-mail: [email protected]

Frozen Favourites VON Lunenburg County $5 per meal (pick-up or delivery) Blockhouse Phone: 624-8031

GROPO Grocery Delivery Service Delivery is $8 within HRM. Debit at the door. Deliveries available by appointment Mon- Saturday or order before 11am for same day service. Ask about our local market suppliers. Phone: 441-7041 or 448-5222 Website: www.gropro.ca

Meals And More  Meals and More has been offering a home- delivery service of meals in Amherst since 1996. Choose from a wide variety of frozen meals, Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors | 133 soups, and desserts that come ready to heat in Canadian Red Cross, Kentville an oven or microwave. Call Meals and More’s 10 Pelton Drive (Industrial Park) dietitian to discuss your dietary needs. Delivery is Phone: 678-0415 free. If you live outside of Amherst, arrangements can be made to meet in Amherst or Sackville, NB. Canadian Red Cross, Bridgewater Phone: 506-536-8102 42 Glen Allen Drive – Suite 102 (This number is Toll Free from Amherst, NS- Do Phone: 543-8565 not dial 1.) E-mail: [email protected] | www.mealsandmore.ca Canadian Red Cross, Yarmouth Dayton Mall, 341 Highway #1 Health Equipment and Services Phone: 742-3656 Bell Aliant  Canadian Red Cross, Sydney Aliant offers a variety of telephone services for 1140 Upper Prince Street people with hearing, speech, sight, or motion Phone: 564-4114 disabilities. Chairs Limited Toll Free: 1-800-694-9313 | TTY: 1-800-276-3105 Supplier of the Millar is designed for use by the aged in our Nursing Homes, and Hospitals. Canadian Red Cross Health Constructed of sturdy Oak, the Millar is a solid Equipment Loan Service (HELP) and reliable choice. Accessories include a meal tray and foot rest. This program operates service centres that provide Phone: 468-2854 free short-term loans (usually three months) of www.chairslimited.com mobility aids such as crutches, canes, walkers, wheelchairs, commodes, raised toilet seats and bathtub aids. There is no charge for this service, Moving/Downsizing Service for though donations are appreciated. Seniors

Canadian Red Cross, Halifax-Dartmouth 133 Troop Avenue (Burnside) Embrace Your Move: A Senior Phone: 423-3680 Relocation and Transition Canadian Red Cross, Truro Service 139 Truro Heights Road Certified Senior Move Manager specializing in Phone: 895-3894 assisting elderly adults and their families with the emotional and physical aspects of relocating. Canadian Red Cross, Amherst For those who want and can stay in their homes - 16 Church Street, Suite B Age in Place consultation. Other services include Phone: 667-8794 downsizing, de-cluttering, estate clean-up, estate sales. Canadian Red Cross, Antigonish Phone: 495-7101 | Email: [email protected] 36 Market St. Unit 2 www.embraceyourmove.com Phone: 863-8222 134 | Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors

H2O Happy 2 Organize Phone: 677-2323 Can help with moving, downsizing and getting rid Email: [email protected] of clutter www.spacetothrive.com • Creating a space a new buyer would love • Sorting moving items or even packing Private Home Care and Home- • Unpacking and setting up your new home • De-cluttering to help you love your space again Support Services • Relieving the stress and anxiety that a cluttered If you require home-care services, Continuing home can bring Care, the Department of Health and Wellness, is your first point of contact. Call the Continuing Phone: 818-4H2O (4426) Care Toll Free line. See page 115. Email: [email protected] www.happy2organize.com Toll Free: 1-800-225-7225

Seniors Transitioning Services Many private organizations also offer in-home Inc. support services to seniors who want to remain Provides the logistical management when independent in their own homes. They provide seniors need to relocate, reducing the emotional professional nursing care and offer a variety of and physical toll often associated with moving. home-support services. The types of services Professional services can include: developing an offered may include foot care; companionship; inventory of possessions, sorting, selling, storing, in-home nursing care; physiotherapy treatments; moving, and preparing the property for sale. homemaker services such as light housekeeping, Services are customized for each unique situation. meal preparation, and organization; transportation; and many others. The services can Phone: 221-6585 | www.seniorstransition.ca be tailored to suit an individual client’s needs. Fees vary depending on the type of care required. For Space to Thrive more information, contact a home-care provider in your area. Space to Thrive specializes in helping those who are impacted by clutter and disorganization, Cape Breton Area as well as those experiencing a major life VON Cape Breton Metro transition or change. Shirley Oickle MSW RSW, Phone: 564-6479 an experienced social worker, can help you or your loved one prepare for changing needs Northside Community Guest Home and abilities, and adjust and cope with life’s Phone: 794-4733 transitions and changes. As a Registered Social Worker, services are covered under some Health New Dawn Homecare Services Insurance/Benefit Plans and Employee Assistance Services include personal care, meal preparation, Programs. VAC Health Identification Cards are housekeeping, respite, bloodwork and foot care. accepted. Check with your service providers to see Phone: 562-2444 | www.newdawn.ca if you are eligible for coverage. Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors | 135

Halifax and Surrounding Areas Nightingale Nursing Services Always Home Homecare Phone: 465-9777 Halifax: 405-4400, South Shore: 356-3099 E-mail: [email protected] Ora’s Guest Home & In Home Support www.alwayshomecare.ca Phone: 462-4409

At Home Homecare PhysioCare at Home (in-home physiotherapy) Phone 404-2000 | E-mail: [email protected] Phone: 404-4200 www.athomehomecare.ca Email: [email protected] www.physiocareathome.com Anson Care Givers Inc. Phone: 435-2525 Power’s Home Care Inc. Phone: 832-9158 Croft Care Ltd Serving an area from Yarmouth to Kentville Red Cross Home Support Services Phone: 245-4324 Phone: 496-0103 Email [email protected] Revera Home Health www.croftcareltd.com Phone: 453-0838

ElderCare Atlantic Inc. ScotiaCare Homecare and Caregivers Phone: 446-3636 Phone: 454-3777 | Toll Free: 1-888-414-0404 www.eldercareatlantic.com Seniors for Seniors Home Instead Senior Care Seniors for Seniors provides services and Phone: 429-2273 employment opportunities for workers 50 years of age and older in the Halifax area. Positions LLM Healthcare Services Inc. available include homemakers, home cleaners, Phone: 499-1685 and companions. Phone: 454-3674 136 | Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors

Stay Home Care South Shore Area Phone: 864-2677, Toll free: 1-877-864-9677 Care Choices Inc. Email: [email protected] Phone: 527-1622 www.stayhomecare.ca Region of Queens Home Support VON Greater Halifax Phone: 354-3333 Phone: 453-5800 VON Lunenburg County We Care Home Health Care  Phone: 624-8031 Providing Quality Home Care Across Nova Scotia Phone: 454-2571 VON Queens County Toll Free: 1-877-853-1195 Phone: 354-3297

North Shore Area Valley Area Earth Angels Homecare & Companions Annapolis Valley At Home Senior Care Phone: 893-3553 Serving Windsor to Digby Toll Free: 1-888-765-7544 VON Tri-County Email: [email protected] Phone: 742-4512 www.avathomeseniorcare.ca

VON Colchester East Hants Careforce Home Health Services Ltd. Phone: 893-3803 24/7 Service from Windsor to Digby Phone: 365-3155 | Toll Free: 1-866-966-1466 VON Cumberland County E-mail: [email protected] Phone: 667-8796 www.careforce.ca

VON Pictou County VON Annapolis Valley Area Phone: 752-3184 Phone: 678-3415

VON Annapolis Valley Western Area Phone: 678-3415 VON Tri-County Phone: 742-4512 Annapolis Valley At Home Senior Care Providing care for all ages from Windsor to Digby 1500 Bridge Street, Kingston NS B0P 1R0 Snow Removal for Seniors’ & Phone: 765-6777 Fax: 765-6633 Persons with Disabilities Toll Free: 1-888-765-7544 The snow removal program is available to seniors Email: [email protected] (65 years of age or older) and persons with www.avathomeseniorcare.ca disabilities in Halifax Regional Municipality. The program applies to residential properties only - Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors | 137 commercial properties are ineligible. include an oral health assessment including a • This program is NOT available to landlords. head and neck screening, education and personal • You must reside in a single dwelling home that plan for daily oral hygiene or care giver assisted you own or rent. oral care, professional dental scaling and referral. • The total gross household income of all Dental hygienists can provide care in any setting people living on the premises must not exceed including private clinics, assisted living, and long $30,000. term care or in their own homes. Dental hygiene care is not covered for most seniors under MSI How it Works: and coverage varies depending on private health The program offers assistance to clear snow from insurance plans. No referral required. steps, walkways and sidewalks. This includes: Front For more information, contact: and back steps, walkways, and access to fuel tanks. Phone: 444-7241 | Email: [email protected] In the former city of Halifax, this includes abutting www.cdhns.ca sidewalks where snow removal is the responsibility of the homeowner. NOTE: Application for the Physiotherapists program ends on December 1st OR earlier if the Physiotherapy is the health-care profession program reaches full capacity. To find out more dedicated to enhancing and restoring mobility. about this program, please call 496-1888, ext. 228. You do not require a physician’s referral to schedule an appointment; however you may Grocery Delivery Services require one in order to be reimbursed by your Grocery delivery costs vary depending on the insurance company. Physiotherapists provide store. A few stores have a service in which customers can phone in their orders (usually at a specified time) and have them filled and delivered. Contact specific stores for details. Health Professionals and Services Physician Information Line The Department of Health and Wellness provides a listing of family doctors in Nova Scotia who are currently taking new patients. Phone: 424-3047 Toll Free: 1-877-731-1931 www.gov.ns.ca/health/physicians

College of Dental Hygienists of Nova Scotia (CDHNS) Legislative changes in 2009 allowed dental hygienists to deliver oral health services directly to the public in a variety of settings. These services 138 | Positive Aging Directory / Services for Frail, Disabled, or Homebound Seniors health care to seniors in many different settings, care service delivery in a clinic setting, hospital including hospitals, private clinics, long-term visits or in the comfort of your own home with care facilities, seniors complexes, or their own over 170 clinics across Nova Scotia. homes. Physiotherapy treatments provided within Phone 452-FOOT (3668) or 1-877-454-3668 hospital settings in Nova Scotia are covered by MSI, however funding varies when services are VON Foot-Care Services offered outside a hospital. Many (but not all) The VON provides foot-care services and private insurance policies cover physiotherapy clinics in various parts of Nova Scotia. For more services. There are also physiotherapists available information, see page 148 or the VON office in many of the Sports complexes now as well. For nearest you. more information, contact your local community hospital or: Dalhousie Dental School The dental clinic at the Faculty of Dentistry at Nova Scotia College of Physiotherapists Dalhousie University provides dental services Phone: 454-0158 | Toll Free: 1-866-225-1060 to the general public at reduced fees. Dental Email: [email protected] | www.nsphysio.com treatments are performed by supervised students of the Dentistry and Dental Hygiene program Podiatrists and Chiropodists (Foot Care) who provide a wide range of dental services, These specialists treat all types of foot disorders. including scaling, dentures, crowns, partials, Their services are not covered by MSI, however and implants. Seniors must be in good health as most private and employer health plans and some appointments are lengthy. government agencies will partly or totally cover the cost. You do not need a physician’s referral. Dalhousie Dental Clinic Your physician can tell you if a chiropodist or Phone: 494-2101 podiatrist is a certified member of a recognized association (such as the Maritime Association of Caregiver Support Certified Chiropodists & Podiatrists). For a listing Caregivers Nova Scotia of practitioners in your area, look in the Yellow This association provides information and support Pages under the heading Podiatrists. to Nova Scotians who care for family, friends, or neighbours of any age who are physically The Connective Tissue Therapies Society or mentally challenged, chronically ill, or frail. The society works to foster research and education Support groups for family caregivers are active in on manual and movement-based connective tissue many parts of Nova Scotia. Contact Caregivers therapies, and to offer low cost treatment programs Nova Scotia to locate the group nearest you, or to to the elderly, disabled, and chronically ill. find answers to your caregiving questions.

A Body in Balance Therapy Centre Halifax, NS Dartmouth Phone: 421-7390 | Toll Free: 1-877-488-7390 Phone: 469-3214 | www.connectivetissuetherapies.ca E-mail: [email protected] www.caregiversns.org We Care Home Health, Advanced and Diabetic Foot Care Services  We Care uses the holistic approach with our foot Positive Aging Directory / End-of-Life Issues | 139

Compassionate Care Benefit in a long-term care home while your caregivers For information on the Compassionate Care have a break. Call the Continuing Care Toll Free Benefit available under Employment Insurance, line to learn more about the respite services for see page 54. caregivers available through the Continuing Care program. Respite services are also provided by Respite Care many private home-care agencies. Some long-term care homes have respite-care Toll Free: 1-800-225-7225 beds set aside to allow your care needs to be met

End-of-Life Issues

Hospice, Palliative Care, and E-mail: [email protected] | www.nshpca.ca Bereavement Palliative and Supportive Care, VON Palliative care combines active and compassionate Greater Halifax therapies to comfort and support individuals and This program supports individuals and families families who are living with a progressive life- during the end of life, focusing on daily living and threatening illness or who are bereaved. Palliative quality of life. Volunteers take part in an extensive care can provide relief from pain and other education program to develop the skills required distressing symptoms and offer a support system to help you live as actively as possible until death. It can also offer a support system to help your family cope during your illness and with their own bereavement.

Supports for individuals and families during times of loss, grief, and bereavement are available in many communities across the province. Information can be found through Nova Scotia Hospice Palliative Care Program Association.

Nova Scotia Hospice/Palliative Care Association This association promotes the philosophy and principles of palliative care. It provides education for its members and surrounding communities and serves as the spokesperson for palliative care in Nova Scotia. It provides information on palliative care, hospice, bereavement and other support services in Nova Scotia. For information e-mail the association. 140 | Positive Aging Directory / End-of-Life Issues to help clients and their family members. Human Body Donation Program The Human Body Donation Program in the Phone: 455-6644 Department of Medical Neuroscience in the Faculty of Medicine at Dalhousie University Managing Your Affairs allows individuals in the provinces of Nova Scotia, Everyone should take the necessary legal steps New Brunswick and Prince Edward Island to to ensure that their affairs will be properly make their expressed wish to donate their total managed if they become unable to manage them body for the advancement of medical science by themselves. For more information on the upon their death. Donors can be assured that power of attorney, enduring power of attorney, they will be making an invaluable and profound and guardianship, contact the Legal Information contribution to the education and training of Society of Nova Scotia. See the contact doctors, nurses, dentists, and other health-care information on page 80. professionals, as well as, supporting research and continued advanced training programs. Important Documents Donors should be aware that the intention to The period following a death is a highly emotional donate their body does not guarantee that their one. Some preplanning can spare your friends remains will be accepted. An acceptance is only and family from confusion, worry, agonizing determined at the time of death. For this reason, decisions, and legal entanglements. Be sure you it is highly recommended that individuals who (and your immediate family or friends) know are considering body donation discuss and where your important papers and documents are make alternative-arrangements with their local located. This matter is best done by preparing funeral director and family members in the a list of your most important documents and event the University is not able to accept the by keeping them all in one location. In your body. Information on the program and forms for record you should include your birth certificate, completion may be obtained by contacting: social insurance number, will, insurance policies, mortgages, deeds, tax bills, leases, debts, and bank Department of Medical Neuroscience accounts. Phone: 494-6850 Email: [email protected] Preparing for an Expected Death at Home http://medical-neuroscience.dal.ca/donation A brochure is available at the Department of Health www.anatomy.medicine.dal.ca/donation and Wellness to assist people who are preparing for an expected death at home. It has two sections: Funeral Arrangements The first is written for the person who is terminally Before someone dear to you dies, it is important ill; the second will help family, friends, and others to find out his or her instructions concerning understand what is happening to their loved one funeral arrangements and bequeathing the during the last days and hours of life. body for medical research or organ donation, if applicable. Funeral arrangements can be very To request a printed copy of the brochure, contact expensive. Ask for detailed estimates before the Department of Seniors. committing yourself, and try to cut costs by Toll Free: 1-800-670-0065 eliminating the items you consider to be least www.gov.ns.ca/health important. Cremation is one available option. Positive Aging Directory / End-of-Life Issues | 141

In situations where there is little or no money remboursement pour des frais de funérailles et for funeral expenses, assistance may be available d’inhumation doit être faite moins d’un an après le through the Nova Scotia Department of décès d’un ancien combattant. Community Services. To apply, contact the field office nearest you. (See page 73) Members of L’une des initiatives du Fonds du Souvenir est religious organizations should call their clergy d’installer une pierre tombale pour les anciens first to discuss matters. combattants inhumés depuis au moins cinq ans If the deceased was a war veteran, Veterans Affairs dans une sépulture non identifiée. En outre, le Canada may provide assistance. (See below.) Fonds du Souvenir possède et opère le Champ d’honneur national situé à Pointe-Claire, QC ainsi The Last Post Fund’ Funeral Services qu’un Columbarium au cimetière Fairview Lawn, A not-for-profit national organization, the à Halifax, N-É. Pour plus d’information : www. Last Post Fund delivers the Funeral and Burial fondsdusouvenir.ca Program on behalf of Veterans Affairs Canada. Its mission since 1909 is to ensure that no Le Fonds du Souvenir Veteran is deprived of a dignified funeral, burial Numéro de téléphone sans frais : 1-800-465-7113 and headstone for lack of financial resources. Courriel : [email protected] Applications for reimbursement of funeral and burial costs may be submitted up to one year Bereavement following the death of a Veteran. Friends in Bereavement support groups have been running in the Annapolis Valley since Feb. Another initiative of the LPF is to mark graves 1993. Partnered with VON, RCMP Seniors’ Safety of eligible Veterans who have been buried for at Programs & Mental Health and listed with Grief NS. least five years in unmarked graves. The Last Post Fund also owns and operates the National Field Friends in Bereavement Berwick of Honour located in Pointe-Claire, QC as well Meets the 1st & 3rd Tuesdays each month from as a Columbarium at Fairview Lawn Cemetery in 10 am to 12 noon. WKM Health Centre – VON Halifax, NS. Adult Day Program Room (main floor). For more information: www.lastpostfund.ca Friends in Bereavement Bridgetown The Last Post Fund Meets the 2nd & 4th Tuesdays each month from Phone Toll Free: 1 800-465-7113 2 to 4 pm. Bridgetown Baptist Church (back Email: [email protected] entrance).

Services funéraires du Fonds du Souvenir Friends in Bereavement Kentville Une organisation nationale sans but lucratif, le Meets the 1st & 3rd Tuesdays each month from Fonds du Souvenir administre le Programme de 2 to 4 pm. Kentville Baptist Church (parking lot funérailles et d’inhumation au nom d’Anciens entrance to the left). Combattants Canada. Sa mission depuis 1909 est de veiller à ce qu’aucun ancien combattant For further information contact Jennifer Longley ne soit privé de la dignité de funérailles et at 681-8239 or [email protected] d’une inhumation convenables par manque de ressources financières. La demande de 142 | Positive Aging Directory / End-of-Life Issues

Notification of Death Death Benefits Following the death of a spouse or loved one it Several pension plans include survivor benefits. is necessary to contact various government and All sources of income for the deceased should private companies and advise them to terminate be checked to see what provisions were made programs for the deceased. Below is a brief listing for survivors. Because of the way pensions and of possible contacts. annuities are treated under the Income Tax Act, it is important for a surviving spouse to examine • Service Canada, Income Security Programs all options. Items to consider include Old Age (Old Age Security, Canada Pension Plan) Security, the Canada Pension Plan Death Benefit, • Veterans Affairs Canada the Surviving Spouse’s Benefit, the Dependent • the private pension boards of previous Children’s Pension, and any private pension plans employers (i.e., military pensions and company and/or other • the Nova Scotia Department of Health and work-related plans). If you need assistance with Wellness Pharmacare Program this, consult an accountant. • the Nova Scotia Registry of Motor Vehicles, regarding driver’s licences (Service Nova Scotia Prestation de décès and Municipal Relations) Plusieurs régimes de retraite offrent des • insurance companies prestations de survivant. Toutes les sources de • credit card companies revenu de la personne décédée devraient donc être vérifiées pour déterminer les dispositions Death Certificate qui ont été prises pour les survivants. En raison In most situations funeral directors look after the de la façon dont les pensions et les rentes sont arrangements for the death certificate and have considérées par la Loi de l’impôt sur le revenu, the death registration submitted to the Deputy il est important pour un conjoint survivant Registrar General. If you require a copy of the d’examiner toutes les options possibles. Il faut death certificate (short form), it may be obtained tenir compte de ce qui suit : Sécurité de la from the Deputy Registrar General at a cost at vieillesse, prestation de décès du Régime de the number listed below. If the cause of death is pensions du Canada, prestations de pension du required (for insurance purposes, for example), survivant, prestations pour enfants à charge, ainsi you must obtain a certified copy of the death que tout régime de pension privé (p. ex. pensions registration, also at a cost. militaires ou autres régimes de pension liés à un travail). Si vous avez besoin d’aide, veuillez vous Mailing and street address: adresser à un comptable. Service Nova Scotia and Municipal Relations Vital Statistics/Access Nova Scotia Centre 300 Horseshoe Lake Drive, P.O. Box 157 Halifax, NS B3J 2M9 Toll Free: 1-877-848-2578 www.gov.ns.ca/snsmr/access/vitalstats Positive Aging Directory / Health-Related Organizations | 143

Health-Related Organizations

ALS Society of Nova Scotia planning ahead and community resources. This The ALS Society of Nova Scotia is committed to series is available on an ongoing basis throughout supporting individuals living with amyotrophic the Province lateral sclerosis (ALS) by providing equipment, caregiver support, information, and referrals and Public Education/Healthcare Education: by funding research to find a cure. Each year, we host a Provincial Conference for Health Care Workers, and hold informative Phone: 454-3636 | Toll Free: 1-866-625-7257 Family and Friends nights for the public in Email: [email protected] | www.alsns.ca Halifax and Sydney. The Society provides education sessions to groups and organizations. Topics include various issues related to Alzheimer Society of Nova Scotia Alzheimer’s disease or other dementias and can be The Alzheimer Society of Nova Scotia is tailored to your group. committed to alleviating the personal and social consequences of Alzheimer’s disease and other Information and Resources: dementias and to promoting the search for the The Society offers a complete selection of causes, treatments and cures. Alzheimer Society fact sheets and brochures. Call the society office for more details on additional The Alzheimer InfoLine is a confidential, resources available through the Handrahan province-wide service providing information, Resource Library and our Provincial Library support and referral for people with dementia, Partnership. their families, caregivers and professionals. Call Phone: 422-7961 | Toll Free: 1-800-611-6345 1-800-611-6345 Email: [email protected] | www.alzheimer.ca/ns

Caregiver Support Groups offer a time and space for people who care for, or have cared for, a The Arthritis Society family member or friend with Alzheimer’s disease Don’t face your arthritis pain alone! The Arthritis or another dementia to connect and to share Society offers a variety of arthritis education, and learn. Support Groups meet monthly in 20 information, and support programs to help people communities in Nova Scotia. Phone 1-800-611- to better manage and live with arthritis. To learn 6345 to find the support group closest to you. more, call the Arthritis Information Line at 1-800-321-1433 and receive useful information Family Caregiver Education Series on arthritis treatments, medications, programs, This six week progressive education series is for services, and events available in your area! family members of persons who have recently been diagnosed with dementia. Families learn Phone: 429-7025 | Toll Free: 1-800-321-1433 about the symptoms of dementia, treatment Email: [email protected] options, coping strategies, issues to consider for www.arthritis.ca/novascotia 144 | Positive Aging Directory / Health-Related Organizations

Brain Injury Association of gastrointestinal or urinary diversions by providing emotional support, experienced and practical Nova Scotia (BIANS) help, instructional and informational services The Brain Injury Association of Nova Scotia through its membership, to the family unit, is comprised of brain injury survivors, family associated caregivers and the general public. members and professionals who work together to be a resource and a catalyst in a network of Ostomy Halifax Society Inc. partners working for the benefit of those affected PO Box 8476, Halifax, NS, B3K 5M2 by brain injury (traumatic or by internal causes Phone: 473-0414 such as strokes, tumours, aneurysms, oxygen South Shore: 521-6117 deprivation, or illness). BIANS works to enhance Cape Breton: 862-6849 | 862-8540 the quality of life for survivors and their families www.ostomycanada.ca by focusing on advocacy, education, prevention, support and partnering for the creation of inclusive and accessible policies, programs and services. Canadian Cancer Society This volunteer-based organization funds cancer Phone: 473-7301 research and provides support, through programs E-mail: [email protected] and services, for those affected by cancer. www3.ns.sympatico.ca/bians1 Cancer Information Service The society offers a Toll Free information service The United Ostomy Association staffed by caring, knowledgeable personnel who of Canada Inc. provide information on all aspects of cancer. A volunteer-based organization dedicated Toll Free: 1-888-939-3333 to assisting all persons facing life with gastrointestinal or urinary diversions by providing Smokers’ Help Line emotional support, experienced and practical This Toll Free, telephone-based information and help, instructional and informational services support service is for smokers and the people through its membership, to the family unit, who care about them. Trained personnel answer associated caregivers and the general public. questions about quitting smoking and help callers develop a “quit plan” that will work for them. Metro Halifax Chapter Toll Free: 1-877-513-5333 PO Box 8476, Halifax, NS, B3K 5M2 Phone: 425-0894 Cancer Connection Cape Breton: 562-1367 This toll free, telephone-based one-on-one peer Annapolis Valley East: 538-7900 support program connects people living with Pictou County: 759-3468 cancer to people who provide support based on South West Nova Scotia: 762-0352 similar cancer experiences. Truro: 673-2303 Toll Free: 1-888-939-3333 www.ostomycanada.ca Canadian Cancer Society Ostomy Canada Society Inc. Nova Scotia Division A volunteer-based organization dedicated Phone: 423-6183 | Toll Free: 1-800-639-0222 to assisting all persons facing life with Email: [email protected] | www.cancer.ca Positive Aging Directory / Health-Related Organizations | 145

Canadian Celiac Association- Epilepsy Association of Nova Nova Scotia Chapter Scotia (EANS) The Canadian Celiac Association is the national EANS provides support to Nova Scotians voice for people who are adversely affected by epilepsy. Services include counselling, affected by gluten and is dedicated to improving advocacy, newsletters, informative brochures, diagnosis and quality of life. presentations to schools and interested groups, annual Christmas Dinner. Phone: 464-9222 | Fax: 435-6747 Email: [email protected] | www.celiac.ca Encourages epilepsy awareness through Purple Day. Several local groups and phone support Canadian Diabetes Association around the province. Chapters in Fredericton, NB The Canadian Diabetes Association is helping to and Summerside, PEI. Invites membership in the lead the fight against diabetes by helping people Epilepsy Fun Club, a social/recreational club for with diabetes to live healthy lives while we work adults with epilepsy (and their friends). to find a cure. Programs and services for those 50+ include educational sessions, forums, and Current age range of members: 23 - 67! Members evening and weekend seminars. Sessions are raise funds and then use them to go out and have usually delivered with the aid of experts, health- fun. care professionals, or demonstrations. Phone: 429-2633 Phone: 453-4232 | Toll Free: 1-800-326-7712 Toll Free: 1-866-EPILEPSY (374-5377) Email: [email protected] | www.diabetes.ca Email: [email protected] www.epilepsyns.com, www.purpleday.org Canadian Liver Foundation The Canadian Liver Foundation (CLF) raises Halifax Stroke Club funds for liver research and education. In The club operates as a self-help group for stroke addition, the CLF provides health information survivors and their families and friends. It also and resources to liver disease patients and their offers support and companionship. families, health-care professionals, and the public. Phone: 452-3741 | Email: [email protected] Phone: 423-8538 | Toll Free: 1-866-423-8538 Email: [email protected] | www.liver.ca Heart and Stroke Foundation The Heart and Stroke Foundation, a volunteer- Easter Seals Nova Scotia based health charity, leads in eliminating heart We serve people with disabilities in Nova Scotia. disease and stroke and reducing their impact Programs include information, disability travel through the advancement of research and its cards, assistance with securing mobility and other application; the promotion of healthy living; medical equipment, and recreation opportunities. and advocacy. For more information about healthy living, recipes, risk management tools Phone: 453-6000 and heart and stroke funded research, visit www. Email: [email protected] heartandstroke.ca. www.easterseals.ns.ca 146 | Positive Aging Directory / Health-Related Organizations

Led by the Heart and Stroke Foundation, easier. The Learn to Run for Smokers program Heart&Stroke WalkaboutTM is focused on teaches people who smoke about active living. putting feet back on the street and walking back This program provides information on exercise, in the hearts and minds of Nova Scotians (www. running and nutrition during an 8-week course. walkaboutns.ca). The Heart&Stroke Health Each program is tailored to participants with the Directory (www.heartandstrokedirectory.ns.ca ) group goal of completing a 5K race at the end of offers Nova Scotians information about healthy the program. living resources available in communities across the province. The Lung Association continues to provide support for people diagnosed with Chronic Phone: 423-7530 | Toll Free: 1-800-423-4432 Obstructive Pulmonary Disease (COPD) and lung Email: [email protected] cancer. Your Lung Association holds member- www.heartandstroke.ca driven COPD and Lung Cancer Support Groups. These groups meet once a month to discuss The Nova Scotia Aphasia topics related to COPD and lung cancer including medications, exercise, nutrition, support and Association pulmonary rehab. Promotes public education, rehabilitation, and support services to assist people with aphasia and BreathWorks, an information and support program, their families. is also offered for those with adult breathing problems and chronic obstructive pulmonary Phone: 445-4960 | Email: [email protected] disease (COPD) (e.g., emphysema and bronchitis). http://nsaphasia.ca/ Certified COPD education counselor is always Kidney Foundation of Canada available, toll Free: 1-866-717-2673. The foundation funds research and clinical education, provides services for the special Phone: 443-8141 | Toll Free: 1-888-566-5864 needs of individuals living with kidney disease, Email: [email protected] | www.ns.lung.ca advocates for access to high-quality care, and actively promotes an awareness of and March of Dimes Canada – commitment to organ donation. Phone: 1-877-453-0533 Conductive Education Email: [email protected] ‘Helping individuals learn their way www.kidney.ca/atlantic to independence!’ March of Dimes Canada offers a community Lung Association of Nova Scotia rehabilitation program called Conductive The Lung Association is a volunteer-driven Education that merges elements of education charitable health organization whose mission and rehabilitation to help people with motor is to improve the quality of life by controlling disabilities increase their independence and and preventing lung disease through research, mobility. The program is beneficial for individuals advocacy, patient services, and education. of all ages with multiple sclerosis, Parkinson’s, cerebral palsy, developmental delay, brain injuries The Lung Association provides an array of or those who have survived a stroke. Classes are programs to help all Nova Scotians breathe offered year round in Halifax, NS. Positive Aging Directory / Health-Related Organizations | 147

Phone: 444-1090 | Fax: 444-3692 a broken bone and will be of value for others Email: [email protected] as well. It is delivered from the Dartmouth www.marchofdimes.ca General Hospital. It can be broadcast live to any hospital in Nova Scotia via the Telehealth Multiple Sclerosis (MS) Society Network. The program is four hours delivered over two days. You must commit to attending of Canada  both days. The sessions are delivered by health The society works to find a cure for multiple professionals and cover “What is Osteoporosis?”, sclerosis and is dedicated to improving the quality “Nutrition and Osteoporosis”, “Physical Activity of life for people living with MS. and Osteoporosis”, and “Medical Management of Osteoporosis”. You can register by calling 465- Atlantic Division, Dartmouth 8303 to have the referral form sent to you. Phone: 468-8230 | Toll Free: 1-800-268-7582 Email: [email protected] www.mssociety.ca Parkinson Society Maritime Region Muscular Dystrophy Canada This society is the voice of Maritimers living with Parkinson’s disease. Its purpose is to ‘Ease the (MDC) burden and find a cure’ through support services, Programs and services provided by the Atlantic education, advocacy, and research. Division of MDC include the Atlantic Equipment and Mobility Program, a peer support program, Phone: 422-3656 | Toll Free: 1-800-663-2468 education and advocacy, and individual support. Email: [email protected] www.parkinsonmaritimes.ca Regional Office, Dartmouth Phone: 429-6322 | Toll Free: 1-800-884-6322 Email: [email protected] | www.muscle.ca Psoriasis Society of Canada The society’s goals are to increase the awareness of psoriasis, form support groups across Canada, Osteoporosis Canada consult with government, assist with programs This organization is committed to providing the and services, and encourage research programs. highest quality of services, education, and research to help Canadians take care of their bones. Toll Free: 1-800-656-4494 Email: [email protected] Osteoporosis Canada, NS Chapter www.psoriasissociety.org Phone: 407-4053 Email: [email protected] www.osteoporosis.ca Tinnitus Support Group of Atlantic Canada Dartmouth Osteoporosis The group provides educational and support Multidisciplinary Education Program services to people suffering from tinnitus. It also (DOME) strives to increase community awareness about A free education program for people with or at tinnitus and hearing loss. risk for osteoporosis. It will be of great interest for those over age 50 who have already suffered Phone: 473-4366 148 | Positive Aging Directory / Safer Sex

E-mail: [email protected] VON Canada Eastern Region Corporate Centre http://tinnitusatlantic.tripod.com Phone: 902-981-2429 | Toll Free: 1-888-508-0563 www.von.ca Victorian Order of Nurses (VON) VON Canada (Victorian Order of Nurses) is a VON Nova Scotia Sites national, non-profit and charitable home and Annapolis Valley community care organization serving Canadians 678-3415 | 1-800-411-9646 coast to coast. VON provides health-care and/ Antigonish or home support and/or community support 863-5700 services to people and their families at home Cape Breton Metro or in the community. Programs and services 564-6479 help seniors live independently in their homes. Colchester East Hants Care and support services vary by site, and may 893-3803 include visiting nursing, rehabilitation, palliative Cumberland County care, caregiver support, bereavement follow-up, 667-8796 homemaking, personal care, and respite care. Greater Halifax Charitable services include adult day programs, 453-5800 meals programs, transportation programs, seniors Lunenburg County exercise, volunteer visiting, and more. Many 624-8031 interesting volunteer opportunities are available Pictou County through your local VON site. Care is provided 752-3184 in consultation with a physician and is available Queens County seven days a week. 354-3297 Tri-County 742-4512 Safer Sex

The following information is from a pamphlet Infection. created in 2010 by men and women age 50+, • You can’t tell by looking at someone if they through a grant from the Department of Seniors have an infection. Positive Aging Fund, in partnership with the • Sometimes there are no symptoms. Sexual Health Centre for Cumberland County. Be Safe Anyone can be at risk • Think ahead. Sexually Transmitted Infections (STI) are • Talk to a doctor or nurse practitioner. infections or diseases spread by sexual contact. • Talk to your partner. Herpes, chlamydia, gonorrhea, HPV, and HIV/ • Get tested. Use condoms. AIDS are some of the Sexually Transmitted • If you are infected, don’t give it to someone Infections. else. • Sex can be fun at any age BUT age doesn’t keep you safe. Could you be at risk? • Anyone can have a Sexually Transmitted • Met someone new? Positive Aging Directory / Safer Sex | 149

• Dating again? • On vacation and had a one-night stand? Call a Sexual Health Centre in your area or see • Think your partner is cheating? the NS Sexual Health • Are you having sex with a new partner but not www.nssexualhealth.ca. using protection? • Did you or your partner have sex with other Yarmouth Centre for Sexual Health people in the past? Did you use protection Phone 742-0085 every time? Email: [email protected] • Have you or your partner shared needles or www.tricountywomenscentre.org/pparent equipment for drugs, body piercings, tattoos? • Did you share sex toys? Sexual Health Centre Lunenburg County Phone: 527-2868 Watch for Signs of STI Email: [email protected] Watch for changes around your sexual organs www.theSHaC.org (privates)—burning, new discharge, sores, itchy feeling, rash, swelling. If you have any of these Sheet Harbour Sexual Health Centre signs, see a doctor. You can be treated. Phone: 885-2789 Email: [email protected] Tips for safer sex www.sexualhealth.sheetharbour.ca • Talk to your partner before things get hot. • Learn how to use protection—condoms for Sexual Health Centre for Cumberland County intercourse, and condoms or oral dams (a piece Phone: 667-7500 of latex) for oral sex. Email: [email protected] • Don’t use Vaseline (or any oil) with latex www.amherstsexualhealth.ca condoms. • Think about how sex fits with your overall for Sexual Health health. Phone: 539-5158 E-mail: [email protected] Talk with your partner www.capebreton.cfsh.info You can say: • “This is kind of embarrassing but before things Pictou County Centre for Sexual Health go any further, we need to talk.” Phone: 695-3366 • “Did you know that more people our age are E-mail: [email protected] getting infections from sex?” www.pictoucountysexualhealth.com • “This is hard for me to talk about, but here it goes.” Halifax Sexual Health Centre Phone: 455-9656 Need to know more on sexuality and Email: [email protected] aging? www.HSHC.ca Contact Public Health, a doctor, nurse practitioner, or health clinic. Read this website. www.sexualityandu.ca/adults 150 | Positive Aging Directory / Professional Associations

Professional Associations

Continuing Care Association of Nova Scotia HomeCare Nova Scotia (CCANS) Association (NSHCA) CCANS represents continuing care facilities and NSHCA represents independent homecare service providers. agencies, promotes and protects the reputation Phone: 492-0681 | Email: [email protected] of the homecare industry in Nova Scotia and is www.nsnet.org/ccans/ a voice for private homecare across the province. Agencies undergo a stringent joining and renewal Doctors Nova Scotia process and are held to a very high standard This organization represents all doctors in Nova of service. When you need a reliable homecare Scotia. agency for your loved one, choose a member of Phone: 468-1866 | Email: [email protected] NSHCA. www.doctorsns.com Phone: 460-8074 | Email: [email protected] Health Association Nova Scotia www.homecareNS.org The Health Association represents organizations spanning the entire health continuum, including Serving Seniors Alliance Co-Op DHAs and the IWK Health Centre, continuing Serving Seniors is known by families far and wide care (long term care and home care) adult as a trusted resource for services and education to residential centres/regional rehabilitation centres, seniors in HRM and beyond. All Serving Seniors and other health-related agencies. members are committed to providing our clients with a superior, professional level of service. Phone: 832-8500 Email: [email protected] Phone: 499-4122 | Toll Free: 1-888-414-0404 www.healthassociation.ns.ca Email: [email protected] www.ServingSeniors.info Positive Aging Directory / Alphabetical Index | 151

Alphabetical Index

50+ Expo 23, 28 Baptismal Certificates 74 ABCs of Fraud 87 Bell Aliant 135 Acadia Lifelong Learning Centre 46, 48 Bereavement 141 Access-A-Bus Services 62 Berkeley, The 98 Access-A-Home Program 99 Better Business Bureau (BBB) 82 Access Nova Scotia 58, 72 Birth Certificates 74 Access to Travel 27 Boarding Homes 99 Accessible Parking, Licence Plates, Book-a-Ride 61 and Permits 29, 59 Brain Injury Association of NS 144 Accessible Transportation 28, 63 Breast Screening Program 128 Accommodation for Health-Care Patients Callow Wheelchair Buses 61 and Visitors 127 Canada Pension Plan (CPP) 67 Active Living 31 Canada Revenue Agency (CRA) 75 Active Living Coalition of Older Adults Canada 55+ Games Association 35 (ALCOA) 34 Canadian Association on Gerontology 24 Addiction Services 123 Canadian Cancer Society 144 Adult Day Programs 130 • The Lodge That Gives 128 Adult Protection 122 Canadian Celiac Association 145 Advertisers’ Directory 2014 157 Canadian Diabetes Association 145 Air Quality Health Index 25 Canadian Home Income Plan 82 Allowance 65 Canadian Liver Foundation 145 Allowance for Survivors 65 Canadian MedicAlert Foundation 93 ALS Society of Nova Scotia 143 Canadian Motor Vehicle Arbitration Plan Always Home Homecare 135 (CAMVAP) 83 Alzheimer Society of NS 143 Canadian National Institute for the Blind • Education services 143 (CNIB) 28 • Information Line 143 Canadian Paraplegic Association 28 • Medic Alert Safely Home 91 Canadian Pensioners Concerned (CPC) 13 • Resource Library 45, 143 Canadian Red Cross Society 133 • Support Groups 143 • Health Equipment Loan Service 133 Ambulance Services 108 Canadian Snowbird Association 42 Anson Care Givers Inc. 135 Care Choices Inc. 136 Arthritis Society 143 Caregiver Benefit 118 Assisted-Living Facilities 98 Caregiver Support 138 Association of Dalhousie Retirees and Caregiver Tax Tips 78 Pensioners 21 Caregivers NS 138 Association of Halifax Regional CARP 13 Seniors Councils 18 Centre for Health Care of the Elderly 127 Automobile Insurance 84 152 | Positive Aging Directory / Alphabetical Index

Cervical Cancer Prevention Program Earth Angels/Homecare & Companions 136 (CCPP) 129 East Hants Transportation 62 Chebucto Links 19 Easter Seals Nova Scotia 145 Chiropodists 138 Eastern Regional Help Line 31 Colchester Transportation Cooperative Ltd. 61 Elderfit Lunenburg 35 Community Access Program (CAP) 49 Elder learners 48 Community ACCESS-ability Program 29 Elderobics YMCA 35 Community-Based Options for Seniors 120 Emergency Food Services 73 Community Learning Networks 46 Emergency Medical Information 93 Community Links 13 Emergency Repair Program (ERP) 99 Community Meal Programs 132 Employment 53 Community Volunteer Income Tax Program 76 Employment Insurance 53 Compassionate Care Benefit 54 Employment Services 53 Computers and the Internet 49 Energy Use in the Home 102 Congratulatory Messages 22 Enriched Housing 96 Congregate Housing/Supportive Housing 96 Environmental Home Assessment Program 102 Consumer Complaints 83 Epilepsy Association of NS 145 Consumer Information and Complaints 82 Federal Government: Aging and Seniors 23 Continuing Care Association of NS 150 Federal Government Information Continuing Care Services 115 • General Inquiries 26 Co-operative Housing 96 Federal Superannuates National Association Customs Information 42 (FSNA) 13 Dalhousie Dental Clinic 138 Federation of Senior Citizens and Pensioners Dalhousie Legal Aid 81 of NS (FSCPNS) 14 Dance NS 33 Feed NS 31, 73 Dartmouth Volksmarch Club 35 Fidelis House 128 Deafness Advocacy Association of NS 30 Financial Aid Programs, Provincial 72 Death Benefits 70, 142 Fishing Licences 34 Death Certificates 74, 142 Funding Opportunities 31 Debtor Assistance 83 Foot Care 138 Dial-A-Ride NS 63 Fraud Prevention (Safety and) 87 Directory of Senior Citizens’ Councils, Clubs, Frequently Called Numbers 9 Centres, and Organizations 18 Funeral Arrangements 140 Disabilities, Resources for Seniors 28 Gas and Service Stations 58 Disabled Licence Plates and Permits 29 Geriatric Day Hospital, QEII 127 Disabled Persons Commission 29 • Falls Clinic 126 Disabled Residential Rehabilitation Assistance Gerontology Programs 46 Program 100 Gladys M. Manning Retirement Community 98 Distance Education Courses 47 Government Information District Health Authorities and Community • Municipal 26 Health Boards 104 • Federal 26 Doctors NS 150 • Provincial 26 Dr. F. R. MacKinnon Endowment Fund 22 Grandparents’ Rights 21 Driver’s Licences 58 Grants for Home Repairs 100 Positive Aging Directory / Alphabetical Index | 153

Group of IX 13 Insurance 84 GST Credit/Refunds 77 Insurance Bureau of Canada (IBC) 85 Guaranteed Income Supplement (GIS) 65, 114 Insurance Providers 85 Halifax Stroke Club 145 Investments, Concerns About 83 Handi-Trans 60 Italian-Canadian Golden Age Senior Group 21 Handicapped Organization Promoting Kidney Foundation of Canada 146 Equality (HOPE) 64 Kings Transit 59 Hants Transportation, East 62 Kingswood Residence 98 Health Card: See MSI 107 Last Post Fund 141 Health Equipment and Services 133 Legal Information Line and Lawyer Referral Health Insurance 84 Service 80 Health Professionals and Services 137 Legal Information Society of NS 80 Health-Related Organizations 143 Legal Matters 79 Health Screening Programs 128 Leisure and Hobbies 37 Healthlink 811 109 Libraries 45 The Hearing Specialist 29 Licences and Safe Driving 58 Heart and Stroke Foundation of NS 145 Licensing (Driver’s) 58 Heating Assistance Rebate Program 103 Life Insurance 84 Help-line/Outreach Seniors’ Infoline 25 Lifelong Learning Opportunities 45 Help Lines 31 Loan and Mortgage Programs, Provincial 100 Hike Nova Scotia 33 Lodge That Gives, The 128 Home Adaptations for Seniors’ Long-Term Care 120 Independence 100 Lung Association of NS 146 Home Care and Home-Support Services 134 Managing Your Affairs 140 Home-Improvement Grants and Loans 99 March of Dimes 146 Home Instead Senior Care 135 Marriage Certificates 74 Home Insurance 84 Meal Programs 131 Home Maintenance 102 Meals and More 132 Home Safe Living Inc. 102 Meals Network Representatives 132 Hospices 139 Meals on Wheels 131 Houses, Condominiums, and Apartments 96 Medical and Hospital Supply Services 133 Housing and Care Options for Seniors 95 Medical Services Insurance Plan (MSI) 107 Housing Authorities 96 MedicAlert 91 Housing Nova Scotia 99 Medication Reconciliation 93 Human Body Donation Program 140 Melville Heights 98 Human Rights 82 Mental Health Services 124 Hunting 34 Metro Transit 62 Hut’s Transit 64 Metro Transit Access-A-Bus 62 Immigration Settlement & Intergration MLAs 7 Services (ISIS) 26 Mount Saint Vincent University 21, 47 Income Assistance, Provincial 72 Moving/Downsizing Services 133 Income Tax, Personal 75 MPs 7 Indo-Canadian Senior Group of NS 21 MSI 107 Information and Referral 25 Multiple Sclerosis Society of Canada 147 154 | Positive Aging Directory / Alphabetical Index

Municipal Police Contacts for Seniors 91 NS Human Rights Commission 82 Municipal Recreation Contacts 33 NS Legal Aid 81 Muscular Dystrophy Association 147 NS Meals Network 131 National Seniors Council 24 NS Office of the Ombudsman 84 National Seniors’ Organizations 24 NS Regional Public Libraries 45 Need-a-Lift Transportation Services 62 NS Securities Commission 83 New Horizons for Seniors 23 NS Seniors’ Art and Photo Gallery 43 Newcomers, Resources for Seniors 26 NS Seniors’ Organizations, Group of IX 13 Nightingale Nursing Services 135 NS Sport and Recreation Division 31 Northside Community Guest Home 134 Nursing Homes 120 Northside Harbourview Hospital OAS Identification Cards 64 • Seniors’ Day Program 131 Old Age Security Program (OAS) 64 Northwood 98 Ombudsman, NS Office of the 84 • Adult Day Programs 131 On the Move 63 • Assisted Living 98 Orchard View Apartments 99 • Broadcasting Club 37 Order of NS 22 • Community Centre 19 Osteoporosis Canada 147 • Special Needs of Deaf Seniors 29 Palliative Care Association 139 • Telecare 92 Parent Apartment Program (PAP) 100 Notification of Death 142 Parkinson Society Maritime Region 147 Nova Scotia’s Health-Care System 104 Parkland Estates 98 NS 55+ Games Society 35 Partners Against Fraud 87 NS Advisory Council on the Status of Passports 42, 74 Women 27 Personal Alert Assistance 119 NS Breast Screening Program 128 Personal Directives Act 80 NS Centre on Aging 21 Personal Emergency Response Systems 92 NS Community College 47 Personal Income Tax 75 NS Department of Community Services 73 Pharmacare Program 110 NS Department of Fisheries & Aquaculture 34 Photo IDs 74 NS Department of Health & Wellness 31, 104 Physician Information Line 137 NS Department of Justice 79 Physiotherapists 137 NS Department of Natural Resources 33 Pleasure Craft Licences 34 NS Department of Seniors 10 Podiatrists 138 • Grant Programs 11 Point Pleasant Lodge 127 • Seniors’ Information Line 10 Positive Aging Grant 11 NS Emergency Management Office (EMO) 94 Preparing for an Expected Death at Home 140 NS Fitness Association (NSFA) 35 Preventing Falls 126 NS Government Retired Employees Preventing Falls Together Program 126 Association (NSGREA) 14 Private Health Insurance 115 NS Health Insurance (MSI) 107 Private Home Care and Home-Support NS Hearing & Speech Centre 29 Services 134 NS Home Builders Association 103 Problem Gambling Help Line 31 NS HomeCare Association (NSHCA) 150 Professional Associations 150 NS Hospice/Palliative Care Association 139 Proof of Age 74 Positive Aging Directory / Alphabetical Index | 155

Property Tax Rebate for Seniors Program 72 ScotiaCare Homecare and Caregivers 135 Protecting Vulnerable Adults (Adult Senior Abuse and Protection 86 Protection) 115 Senior Citizens’ Assistance Program (SCAP) 99 Protocol Office 22 Senior Wheels Association, Bridgewater 63 Provincial Government Information Seniors’ Art and Photo Gallery 38 • Public Inquiries 26 Seniors Canada On-line 26 Provincial Health Card 107 Seniors for Seniors 135 Provincial Health Services 100 Seniors’ Card (OAS) 64 Provincial Parks 33 Seniors’ Centres 19 Provincial Tax Information 72 Seniors’ Clubs 18 Provincial Volunteer Awards 39 Seniors’ College Association of NS 48 Psoriasis Society of Canada 147 Seniors’ Councils 19 Public Health Agency of Canada 23 Seniors’ Guide to Federal Programs and Public Health Services 104 Services 23 Public Transportation Regional Services 59 Seniors’ Info Line 25 Public Trustee 81 • VON Greater Halifax 25 QEII Health Sciences Centre Seniors’ Information Line (Department of Accommodations 127 Seniors) 26 RCMP Seniors’ Safety Program 88 Seniors’ Information Services 25 Recreation NS (RNS) 32 Seniors’ Mental Health Services 125 Red Cross Home Support Services 135 Seniors Organizations in NS 13 Regional Development Grant Programs 31 Seniors’ Safe Driving Discount Program 59 Regional/District Housing Offices 100 Seniors’ Safety Program (RCMP) 88 Registered Education Savings Plan (RESP) 43 Seniors’ Self-Contained Apartments 96 Regroupement des Aînées et Aînés de la Seniors’ Snow Removal Program 136 Nouvelle-Écosse 14 Service Canada Financial Programs 65 Remarkable-Senior Awards 23 • Guaranteed Income Supplement 65 Residential-Care Facilities 120 • Old Age Security and the Canada Residential Rehabilitation Assistance Pension Plan 64 Program (RRAP) 100 Services for Frail, Disabled, or Homebound Residential Tenancies and Condominiums 84 Seniors 130 Resources for Newcomer Seniors 26 Serving Seniors Alliance 150 Resources for Senior Women 27 Shelburne Seniors’ Infoline 25 Resources for Seniors with Disabilities 28 Skate Information 36 Respite Care 122, 139 Ski Atlantic Seniors’ Club 36 Retired Teachers Organization of the NSTU 14 Small Claims Court 81 Revenue Canada 75 Small Loans Assistance Program 100 Reverse Mortgages 82 Smokers’ Help Line 144 Royal Canadian Legion, NS/ Nunavut Snow Removal 136 Command 14 Social Insurance Number (SIN) 55 Royal Canadian Naval Benevolent Fund 72 Societies’ Act 19 Safer Sex 148 Society of Deaf and Hard of Hearing Safety and Fraud Prevention 87 Nova Scotians 30 Safety Services NS 88 156 | Positive Aging Directory / Alphabetical Index

South Cumberland Community Care Centre/ Williston House 98 Adult Day Program 131 Women, Resources for Seniors 27 Special Needs of Deaf Seniors 29 Workers’ Compensation Board 58 Special Recognition for Seniors 22 YMCA Immigrant/International Programs 27 Sport and Recreation 31 YMCAs and YWCAs 36 Sport NS (SNS) 33 Sport, Recreation and Active Living 31 Stay Home Care 136 Superannuation Plans, Federal/Provincial 14 Superintendent of Insurance 85 Survivor’s Benefit 69 Tai Chi Society, Taoist 36 Taxes 75 Telephone Contact Programs • Northwood Telecare 92 • VON Security/Reassurance Checks 92 Tinnitus Support Group of Atlantic Canada 147 TransCounty Transportation Society 59 Transit Cape Breton 60 Transport de Clare, Le 61 Transportation 58 Transportation Services by Area/County 59 Travel 42 University and Community College, Courses for Seniors 46 Using Technology? Positively! 52 Veterans Affairs Canada 71 Veterans Funeral Services 144 Veterans’ Independence Program 71 Vial of Life 93 Victim Services 79 Victorian Order of Nurses (VON) 148 • VON Adult Day Programs 130 • VON Footcare Services 138 • VON Seniors’ Assisted Transportation Program 63 • VON Transportation 63 Vital Statistics 74 Volunteer Activities 39 Volunteer Awards, Provincial 39 We Care Home Health Services 136 Welcome Wagon 27 West Hants Dial-A-Ride 63 When You Retire (taxes) 77 Positive Aging Directory / Advertisers’ Directory | 157

Advertisers’ Directory

For advertising information, please contact Metro Home Instead Senior Care 51 Guide Publishing at 902-420-9943 Home Safe Living 101 or [email protected] Johnson Inc. 85 www.metroguidepublishing.ca Lawtons IFC, OBC Livingstone & Co. 83 211 39 LLM Health Care Services 60 50 Plus Expo Society 12 The Medicine Shoppe 160 Access Nova Scotia 15 National Association of Federal Retirees 37 Active Pictou County 32 Nelson Monuments 139 Adaptable Building Inc. 103 Northwood 18, 92, 116, 130 Always Home Homecare 90 Nova Scotia Advisory Council on the Anson CareGivers Inc. 11 Status of Women 32 At Home Homecare 135 Nova Scotia Centre on Aging 25 At Home Rehab 132 Nova Scotia Community Services 102 Auto Buyer’s Choice 77 Nova Scotia Department of Health Bath Fitter 101 and Wellness 137 Bayshore Home Health 52 Nova Scotia Liberal Caucus 89 Beltone 11 Nova Scotia NDP Caucus 106 The Berkeley 49 Nova Scotia SPCA 27 Big Picture Moving 90 Philips Lifeline 105 CARP (Canadian Association of Provincial & Federal Representatives 7 Retired Persons) 30 Seniors for Seniors 50 Clearwater Seafood 109 Shannex 1 Cobequid Community Health Care Shoppers Drug Mart 2 Centre Foundaton 30 Soles in Motion 34 Colchester East Hants Health Centre SOS Safety Options for Seniors 51 Foundation 28 South Park YMCA 52 College of Dental Hygienists of Nova Scotia 120 Stay Home Care 107 Comforting Companions Care Providers 120 Templeton Properties 110 Connect Hearing 48 True North Clinical Research IBC Croft Care 131 Universal Properties 94 daniel daniel Dentistry 5 Vogue Optical 87 Doctors Nova Scotia 20 VON Annapolis Valley 47 Family 1st Medical 38 VON Canada Eastern Region 40 Gem Health Care Group 38 The War Amps 19 Gliding Shelf Solutions Inc. 57 We Care Home Health Services 115 Health Association Nova Scotia 77 Health at Home Physio 41 The Hearing Specialists 53 158 | Positive Aging Directory / Give Us Your Comments

Give Us Your Comments 2014

If you have suggestions for improving the Positive 3. Is the print easy to read? Aging Directory, please take a few minutes to fill  Yes out this comment form and mail it to the address  No on the back of the page.  If no, why not?

1. a) Where did you obtain your copy of Positive Aging Directory?  Nova Scotia Department of Seniors 4. Is the wording easy to understand?  50+ Expo  Yes  Doctor’s office  No  Pharmacy  If no, why not?  Library  Community centre  Agency/organization (Please indicate the name of the agency/organization.) 5. Would you recommend the Positive Aging Directory as a resource for others?  Other (Please specify.)  Yes  No (Please specify why or why not.) b) Is there another location where you would like to have the Positive Aging Directory made available? (Please specify.)

2. What is your main reason for using the Positive 6. In which age category do you belong? Aging Directory? (Check all that apply.)  Under 25  To provide me with information for my own use.  25–49  To assist a family member or friend.  50–64  I refer to it in my work within a government  65–79 agency.  80–94  I refer to it in my work within a  95+ non-government agency.  Other (Please specify.)

Positive Aging Directory / Give Us Your Comments | 159

7. Are you aware of any information in the Thank you for taking the time to complete this publication that may be incomplete or out of date? questionnaire. Your answers will be very useful in (Please specify.) preparing the next edition of the Positive Aging Directory.

Please mail to: Nova Scotia Department of Seniors 15th Floor, Barrington Tower 1894 Barrington Street Halifax, Nova Scotia B3J 2R8 8. Is there additional information that you would Fax: 424-0561, Email: [email protected] like to see included in future editions of Positive Aging Directory? (Please specify.)

9. Do you have any suggestions for improving Positive Aging Directory? (Please specify.)