INTRODUCTION the Transwilts CIC Is Proposing an Integrated Bus

Home , Beanacre, Bowerhill, Erlestoke, Kingsdown School, Melksham railway station, Melksham Town Hall

INTRODUCTION

The TransWilts CIC is proposing an integrated bus Quality Contracts type of Scheme (QCS), through which the local bus market in North, West and potentially South Wiltshire would be secured for the future and improved to deliver interurban services in an integrated way familiar to people in urban cityscapes such as London and many European cities.

The QCS must meet five public interest criteria;

. (i) it will result in an increase in the use of bus services in the area to which the proposed scheme relates;

. (ii) it will bring benefits to persons using local services in the area to which the proposed scheme relates, by improving the quality of those services;

. (iii) it will contribute to the implementation of the local transport policies of the LTA;

. (iv) it will contribute to the implementation of those policies in a way which is economic, efficient and effective; and

. (v) any adverse effects of the proposed scheme on operators will be proportionate to the improvement in the well-being of persons living or working in the area to which the proposed scheme relates.

An Oyster card type of integrated ticketing is possible because one body controls the whole ticketing fare structure and revenue. Groups of routes are let by competitive tender for a period up to 10 years and no other services can compete except by agreement for example with cross border agreements with B&NES.

The current out sourced approach provides spasmodic service frequencies and a lack of overall integration. The increasing budgetary pressure provides an opportunity to review the whole bus service provision with the objective of getting better value for money and improved public service provision. Issues such as Hopper service to Bath Hospital could be resolved inside a managed and integrated service network.

This proposal considers four transport “corridors” which combined will deliver a number of improvements to bus services in Wiltshire, including:

- A350 West Wilts Corridor: Interurban Buses on A350 between Malmesbury to Warminster, timed to connect with TransWilts Rail services at Westbury, Trowbridge, Melksham and Chippenham Railway Stations, and run at an increased frequency (roughly every 2 hours) during Monday to Saturday daytimes. - A4 North Wilts Corridor Swindon to Bath: Frequency of interurban buses on the A4 corridor from Corsham to Bath and Chippenham increased to hourly during Monday to Saturday evenings and Sunday daytimes. - Mid Wilts Corridor: Interurban services from Marlborough, Devizes, and Trowbridge timed to connect with train services at Westbury, Trowbridge, Pewsey and Bedwyn. - Salisbury Plain Services: Interurban services between Amesbury, Tidworth, Salisbury, Shaftesbury, timed to connect with train services at Salisbury, Tisbury, Dean and Grateley - Provision in the relevant contracts will be made for appropriate re-routing bus services, should new rail stations open at Corsham and Royal Wootton Bassett. - Urban services including Park & Ride in Principal Towns of Chippenham, Trowbridge and Salisbury - Integrated smart ticketing systems - Revised common fare structure across Wiltshire based on journey miles and passenger type - Introduction of weekly, monthly and annual ticket classes - Integrated “Plus-Bus” style combined rail/bus ticketing

It must be recognized that the challenge of setting up a QCS has not been yet undertaken by local authorities, but the Unitary Authority structure brings substantial advantage to the negotiation process.

Irrespective of the QCS structure it must be seen a sensible first step to have an integrated framework for bus services against which negotiations with service providers can be subjected to public interest criteria for Wiltshire as a whole.

TransWilts CIC have prepared a series of Bus Service Proposals in the Appendices attached to this proposal which represent a first draft for illustration and discussion as a Wiltshire Bus Service Framework.

Appendices Index 1 Melksham 2 Devizes 3 Corsham 4 Urban Services a. Bradford on Avon b. Chippenham c. Corsham, Malmesbury d. Melksham e. Trowbridge f. Warminster g. Westbury 5 Interurban Services 6 Potential Negotiations, Terms and Implications, Next Steps 7 B&NES Officer Briefing Note on QCS 8 Fare Structure proposal 9 Smart Ticketing and Travel Pass

APPENDIX 1

MELKSHAM

- Buses on Service 69 (formerly ZigZag) to/from Corsham are timed to connect with TransWilts Rail services to/from Trowbridge at Melksham Railway Station, while buses to/from Berryfields are timed to connect with TransWilts Rail services to/from Swindon, all running at an increased frequency (roughly every 2 hours) during Monday to Saturday daytimes. - Buses on Service 14 via Melksham Forest connect with TransWilts Rail services to/from Swindon at Melksham Railway Station during Monday to Saturday daytimes. Combined with services 234 and 238, an increased frequency of 4 buses per hour will be provided between Melksham Forest and Melksham Town Centre during Monday to Saturday daytimes. - Services 235 and 239 will combine to provide an increase in frequency to every 30 minutes between the new East Melksham housing estates and Melksham Town Centre during Monday to Saturday daytimes. - New hourly services from East Melksham and Melksham Forest to Chippenham and Trowbridge will be provided during Monday to Saturday daytimes, also providing direct links from these areas to Wiltshire College campuses in Chippenham, Lackham and Trowbridge, as well as to Chippenham Community Hospital. A 2- hourly service between Melksham Forest and Trowbridge will also be introduced during Sunday daytimes. - Service X71 will provide a new hourly link from the Dunch Lane area to Bath and Bowerhill during Monday to Saturday daytimes. - Services X34 and 69 will provide new 2-hourly links from the Avon Road/Granville Road areas to Chippenham and Corsham respectively during Monday to Saturday daytimes. - Services X71 and X72 will provide a combined half hourly frequency from the Spa Road area to Bath and Bowerhill during Monday to Saturday daytimes. - Service 237 will provide an increased standard pattern 2-hourly frequency between Melksham and Bradford-on-Avon via Broughton Gifford and Holt during Monday to Saturday daytimes. - Service X34 is timed to plug the gaps between train services on the Chippenham- Melksham-Trowbridge line during Mondays to Saturdays, and rail tickets valid between Chippenham, Melksham, Bradford-on-Avon and/or Trowbridge will be accepted on parallel bus services. - The free Melksham Rail Link bus service will continue, and will now run Mondays to Saturdays inclusive. - Service 236 will be reinstated, once again providing peak services between Melksham-Bowerhill-Trowbridge on Mondays to Fridays. - An increased hourly frequency will be provided on bus services between Bath- Melksham-Bowerhill-Devizes during Monday to Saturday evenings and Sunday daytimes. An increased hourly frequency will also be provided on bus services between Chippenham-Melksham-Trowbridge during Monday to Saturday evenings. - Provision in the relevant contracts will be made for appropriate re-routing of QCS bus services, should the Melksham Railway Station/Foundry Close link open between 2016-2026.

MELKSHAM AREA TRANSWILTS QCS BUS SERVICE LIST (PROVISIONAL)

MELKSHAM TOWN SERVICES 14 Route – ASDA Supermarket, Melksham Railway Station/Foundry Close, Sainsburys, Lowbourne Buds, Forest Road, Methuen Avenue, Melksham Forest Chapel, Sherwood Avenue, Sandridge Road Co-op, Lowbourne Buds, Melksham Market Place, Sainsburys, ASDA Supermarket, Melksham Railway Station/Foundry Close. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via The Oak School. MELKSHAM RAIL LINK - Route/Frequency – Bowerhill Falcon Way, Bowerhill Halifax Road, The Spa, Snowberry Lane, Thyme Road, Sandridge Road/Skylark Road, Melksham Forest Church Lane, Forest Road, Lowbourne, Bath Road Wetherspoons, Melksham Railway Station/Foundry Close. Services run on Mondays to Saturdays, connecting with the 0720 (Mondays to Fridays) & 0748 (Mondays to Saturdays) departures to Chippenham/Swindon, and they will wait for the 1803 (Mondays to Saturdays) & 1918 (Mondays to Fridays) arrivals from Swindon/Chippenham, along with the 1847 (Mondays to Saturdays) arrival from Westbury/Trowbridge. Morning journeys will also run via ASDA Supermarket if required. No fares are charged on the Melksham Rail Link bus services.

INTERURBAN SERVICES 236 Route – Paxcroft Mead Leap Gate, Hilperton Marsh Horse Road, St Thomas Road, Trowbridge Town Hall, Trowbridge Railway Station/Trinity Church, Wiltshire Drive, Marston Road, Manor Road, Studley Green, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, St Thomas Road, Hilperton Marsh Horse Road, Paxcroft Mead Leap Gate. Mondays to Fridays Frequencies - Daytime – Every 15 minutes (1 morning peak journey starts from Corsham Newlands Road, running via Gastard, Whitley, Purlpit, Atworth, Shaw, Melksham, Bowerhill and Semington to Paxcroft Mead Leap Gate before picking up normal route, with 1 evening peak journey returning to Corsham Newlands Road via the same route. Additionally, 1 further evening peak journey extends from Paxcroft Mead Leap Gate to Semington, Melksham and Bowerhill Kingfisher Drive. Rail tickets valid between Melksham and Trowbridge are accepted on these peak services). - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Certain journeys operate via John of Gaunt School. 69 CORSHAM – MELKSHAM – BERRYFIELDS Route – Corsham Newlands Road, Gastard, Whitley, Purlpit, Atworth, Shaw, Dunch Lane, Addison Road, Melksham Railway Station/Foundry Close, Avon Road, Granville Road, ASDA Supermarket, Sainsburys, Melksham Market Place, Semington Road, Berryfields Holbrook Vale. Mondays to Fridays Frequencies - Daytime – Buses to/from Corsham are timed to connect with TransWilts Rail services to/from Trowbridge at Melksham Railway Station. Buses to/from Berryfields are timed to connect with TransWilts Rail services to/from Swindon at Melksham Railway Station. - Evening – No service.

Saturdays Frequencies - Daytime – Buses to/from Corsham are timed to connect with TransWilts Rail services to/from Trowbridge at Melksham Railway Station. Buses to/from Berryfields are timed to connect with TransWilts Rail services to/from Swindon at Melksham Railway Station. - Evening – No service. Sundays Frequencies - Daytime – No service. - Evening – No service.

Services X34 & 69 combine to provide a bus every hour between Avon Road, Granville Road and Melksham Town Centre during Monday to Saturday daytimes. 234 TROWBRIDGE – MELKSHAM - TROWBRIDGE Route – Trowbridge Railway Station/Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road, Melksham Town Hall, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station/ Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – Every 2 hours (Trowbridge Town Hall-Melksham Forest-Trowbridge Town Hall section only). - Evening – No service.

Certain journeys operate via John of Gaunt and The Oak Schools. Rail tickets valid between Trowbridge and Melksham are accepted on the 234 bus services. Services 234 & 235 combine to provide a bus every 30 minutes between Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington and Melksham Town Centre during Monday to Saturday daytimes. Services 234 & 238 combine to provide a bus every 30 minutes between Melksham Town Centre, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road and Melksham Town Centre during Monday to Saturday daytimes. 235 TROWBRIDGE – MELKSHAM - TROWBRIDGE Route – Trowbridge Railway Station/Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington, Melksham Town Hall, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds, Melksham Market Place, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station/ Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via John of Gaunt and The Oak Schools. Rail tickets valid between Trowbridge and Melksham are accepted on the 235 bus services. Services 234 & 235 combine to provide a bus every 30 minutes between Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington and Melksham Town Centre during Monday to Saturday daytimes. Services 235 & 239 combine to provide a bus every 30 minutes between Melksham Town Centre, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds and Melksham Town Centre during Monday to Saturday daytimes. 237 CHIPPENHAM – MELKSHAM – HOLT – BRADFORD-ON-AVON - TROWBRIDGE Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Market Place, Broughton Gifford, Holt, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Saturdays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via John of Gaunt School. Rail tickets valid between Chippenham, Melksham, Bradford-on-Avon and/or Trowbridge are accepted on the 237 bus services. Services X34 & 237 combine to provide a bus every hour between Chippenham Town Centre, Railway Station & Community Hospital, Lacock, Beanacre, Melksham Town Centre & Railway Station, and Trowbridge Town Centre & Railway Station during Monday to Saturday daytimes. 238 CHIPPENHAM – MELKSHAM - CHIPPENHAM Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road, Melksham Market Place, Melksham Railway Station/McDonalds, Melksham Leekes, Beanacre, Lacock, Notton for Wiltshire College (Lackham), Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via The Oak School. Rail tickets valid between Chippenham and Melksham are accepted on the 238 bus services. Services 238 & 239 combine to provide a bus every 30 minutes between Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds and Melksham Town Centre during Monday to Saturday daytimes. Services 234 & 238 combine to provide a bus every 30 minutes between Melksham Town Centre, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road and Melksham Town Centre during Monday to Saturday daytimes. 239 CHIPPENHAM – MELKSHAM - CHIPPENHAM Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Town Hall, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds, Melksham Market Place, Melksham Railway Station/McDonalds, Melksham Leekes, Beanacre, Lacock, Notton for Wiltshire College (Lackham), Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via The Oak School. Rail tickets valid between Chippenham and Melksham are accepted on the 239 bus services. Services 238 & 239 combine to provide a bus every 30 minutes between Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds and Melksham Town Centre during Monday to Saturday daytimes. Services 235 & 239 combine to provide a bus every 30 minutes between Melksham Town Centre, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds and Melksham Town Centre during Monday to Saturday daytimes. 271 BATH – MELKSHAM – DEVIZES Route - Bath Bus Station/Railway Station, Box, Atworth, Purlpit, Whitley, Shaw, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, The Spa, Bowerhill, Sells Green, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – No service. - Evening – Every 60 minutes (1 journey in each direction extends to/from Urchfont The Croft, running via Potterne, West Lavington, Market Lavington and Easterton).

Saturdays Frequencies - Daytime – No service. - Evening – Every 60 minutes (1 journey in each direction extends to/from Urchfont The Croft, running via Potterne, West Lavington, Market Lavington and Easterton).

Sundays Frequencies - Daytime – No service. - Evening – No service.

EXPRESS SERVICES X34 CHIPPENHAM – MELKSHAM - TROWBRIDGE Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Lacock, Beanacre, Melksham Leekes, Avon Road, Granville Road, Melksham Railway Station/McDonalds, Melksham Market Place, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station, Wingfield Road, Sherbourne Road, Broadmead Estate, Trowbridge Railway Station, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 2 hours. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 2 hours. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Rail tickets valid between Chippenham, Melksham and Trowbridge are accepted on the X34 bus services, and Service X34 is timed to plug the gaps between train services on the Chippenham-Melksham-Trowbridge line. Services X34 & 237 combine to provide a bus every hour between Chippenham Town Centre, Railway Station & Community Hospital, Lacock, Beanacre, Melksham Town Centre & Railway Station, and Trowbridge Town Centre & Railway Station during Monday to Saturday daytimes. Services X34 & 69 combine to provide a bus every hour between Avon Road, Granville Road and Melksham Town Centre during Monday to Saturday daytimes. X71 BATH – MELKSHAM – BOWERHILL Route - Bath Bus Station/Railway Station, Box, Atworth, Shaw, Dunch Lane, Melksham Railway Station/Foundry Close, Melksham Market Place, Spa Road, Melksham Hospital, The Spa, Bowerhill Kingfisher Drive. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via The Oak School. Services X31, X71 & X72 combine to provide a bus every 15 minutes between Bath City Centre/Bus & Railway Stations, and Box during Monday to Saturday daytimes. Services X71 & X72 combine to provide a bus every 30 minutes between Bath Bus Station/Railway Station, Box, Atworth, Shaw, Melksham Market Place, Spa Road, Melksham Hospital, The Spa and Bowerhill Kingfisher Drive during Monday to Saturday daytimes. X72 BATH – MELKSHAM – DEVIZES Route - Bath Bus Station/Railway Station, Box, Atworth, Purlpit, Whitley, Shaw, Melksham Market Place, Spa Road, Melksham Hospital, The Spa, Bowerhill, Sells Green, Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – Every 60 minutes (Bath Bus Station/Railway Station-Melksham Market Place-Devizes Market Place section only). - Evening – No service.

Certain journeys operate via Devizes and The Oak Schools. Services X31, X71 & X72 combine to provide a bus every 15 minutes between Bath City Centre/Bus & Railway Stations, and Box during Monday to Saturday daytimes. Services X71 & X72 combine to provide a bus every 30 minutes between Bath Bus Station/Railway Station, Box, Atworth, Shaw, Melksham Market Place, Spa Road, Melksham Hospital, The Spa and Bowerhill Kingfisher Drive during Monday to Saturday daytimes. Services X33 & X72 combine to provide a bus every 30 minutes between Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street and Devizes Market Place during Monday to Saturday daytimes. The above list does not include Community Transport services, or services which only operate on certain days of the week.

APPENDIX 2 DEVIZES

- New hourly services from Broadleas, Downlands, Marshall Road, Brickley Lane, London Road, Roundway Park and Marina Meadows to Bath and Chippenham will be provided during Monday to Saturday daytimes. - An hourly frequency will be reinstated on bus services between Devizes and Chippenham during Monday to Saturday daytimes. A 2-hourly service between Devizes and Chippenham will also be introduced during Sunday daytimes. - An increased hourly frequency will be provided on bus services between Devizes- Bowerhill-Melksham-Bath during Monday to Saturday evenings and Sunday daytimes. - New demand-responsive buses serving Devizes, Westbury and the surrounding areas, including Bratton, Easterton, Edington, Erlestoke, Keevil, Steeple Ashton, Urchfont and Worton, will operate between 0700-1900 on Mondays to Fridays, and between 0800-1800 on Saturdays. - Service 2 between Devizes-Salisbury, Service 33 between Devizes-Calne and Service 49 to Trowbridge and Swindon will all continue to be operated as at present by their current bus companies, but will also accept TransWilts QCS tickets/passes within the QCS Area .

DEVIZES AREA TRANSWILTS QCS BUS SERVICE LIST (PROVISIONAL)

INTERURBAN SERVICES

271 BATH – MELKSHAM – DEVIZES Route - Bath Bus Station/Railway Station, Box, Atworth, Purlpit, Whitley, Shaw, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, The Spa, Bowerhill, Sells Green, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – No service. - Evening – Every 60 minutes (1 journey in each direction extends to/from Urchfont The Croft, running via Potterne, West Lavington, Market Lavington and Easterton).

Sundays Frequencies - Daytime – No service. - Evening – No service. EXPRESS SERVICES

X32 CHIPPENHAM – DEVIZES/URCHFONT Route – Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station, London Road, Derry Hill School, Derry Hill Lansdowne Arms, Sandy Lane, Bromham, St Edith’s Marsh, Rowde, Devizes Market Place, Potterne, West Lavington, Market Lavington, Easterton, Urchfont The Croft, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – No service. - Evening – No service.

Saturdays Frequencies - Daytime – No service. - Evening – No service.

Sundays Frequencies - Daytime – Every 2 hours. - Evening – No service.

X33 CHIPPENHAM – DEVIZES Route – Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station, London Road, Derry Hill School, Derry Hill Lansdowne Arms, Sandy Lane, Bromham, St Edith’s Marsh, Rowde, Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Services X33 & X72 combine to provide a bus every 30 minutes between Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street and Devizes Market Place during Monday to Saturday daytimes. X72 BATH – MELKSHAM – DEVIZES Route - Bath Bus Station/Railway Station, Box, Atworth, Purlpit, Whitley, Shaw, Melksham Market Place, Spa Road, Melksham Hospital, The Spa, Bowerhill, Sells Green, Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – Every 60 minutes (Bath Bus Station/Railway Station-Melksham Market Place-Devizes Market Place section only). - Evening – No service.

DEMAND RESPONSIVE SERVICES DEVIZES & WESTBURY CALLCONNECT Route/Frequency – Demand-responsive buses serving Devizes, Westbury and the surrounding areas, including Bratton, Easterton, Edington, Erlestoke, Keevil, Steeple Ashton, Urchfont and Worton, operating between 0700-1900 on Mondays to Fridays, and between 0800-1800 on Saturdays.

INITIAL TRANSWILTS NON-QCS SERVICE LIST (PROVISIONAL)

COMMERCIAL SERVICES OPERATED UNDER CLEARANCE CERTIFICATE 2 – Devizes – Potterne – West Lavington – Shrewton – Wilton – Salisbury (Salisbury Reds)

LOCAL AUTHORITY TENDERED SERVICES OPERATED UNDER CLEARANCE CERTIFICATE 33 – Devizes – Calne (APL Travel) 49 – Trowbridge – Devizes – Avebury – Wroughton – Swindon (Stagecoach)

The above lists do not include Community Transport services, or services which only operate on certain days of the week.

APPENDIX 3 CORSHAM

- Buses on Service 69 (formerly ZigZag) to/from Corsham are timed to connect with TransWilts Rail services to/from Trowbridge at Melksham Railway Station, and run at an increased frequency (roughly every 2 hours) during Monday to Saturday daytimes. - Frequency of buses from Corsham to Bath and Chippenham increased to hourly during Monday to Saturday evenings and Sunday daytimes. - Service 232 restores a half hourly frequency of buses from Rudloe Leylands Road estate to Corsham, extending on to Chippenham, during Monday to Saturday daytimes. - Half hourly express bus services introduced between Corsham and Chippenham (via the Community Hospital), and between Corsham and Bath, during Monday to Saturday daytimes. - Provision in the relevant contracts will be made for appropriate re-routing of QCS bus services, should Corsham railway station open between 2016-2026.

CORSHAM AREA TRANSWILTS QCS BUS SERVICE LIST (PROVISIONAL, NOT INCLUDING COMMUNITY TRANSPORT OR SERVICES THAT ONLY RUN ON CERTAIN DAYS A WEEK)

CORSHAM TOWN SERVICES 10 Route – Corsham Newlands Road, Broadmead, Dicketts Road, Cotswold Family Centre, Neston, Basil Hill MOD, Westwells, Upper Potley, Spackman Lane, Katherine Park, West Park Road, Beechfield Road, Corsham Newlands Road. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

INTERURBAN SERVICES

236 Route – Paxcroft Mead Leap Gate, Hilperton Marsh Horse Road, St Thomas Road, Trowbridge Town Hall, Trowbridge Railway Station/Trinity Church, Wiltshire Drive, Marston Road, Manor Road, Studley Green, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, St Thomas Road, Hilperton Marsh Horse Road, Paxcroft Mead Leap Gate. Mondays to Fridays Frequencies - Daytime – Every 15 minutes (1 morning peak journey starts from Corsham Newlands Road, running via Gastard, Whitley, Purlpit, Atworth, Shaw, Melksham, Bowerhill and Semington to Paxcroft Mead Leap Gate before picking up normal route, with 1 evening peak journey returning to Corsham Newlands Road via the same route. Additionally, 1 further evening peak journey extends from Paxcroft Mead Leap Gate to Semington, Melksham and Bowerhill Kingfisher Drive. Rail tickets valid between Melksham and Trowbridge are accepted on these peak services). - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Certain journeys operate via John of Gaunt School.

69 CORSHAM – MELKSHAM – BERRYFIELDS Route – Corsham Newlands Road, Gastard, Whitley, Purlpit, Atworth, Shaw, Dunch Lane, Addison Road, Melksham Railway Station/Foundry Close, Avon Road, Granville Road, ASDA Supermarket, Sainsburys, Melksham Market Place, Semington Road, Berryfields Holbrook Vale. Mondays to Fridays Frequencies - Daytime – Buses to/from Corsham are timed to connect with TransWilts Rail services to/from Trowbridge at Melksham Railway Station. Buses to/from Berryfields are timed to connect with TransWilts Rail services to/from Swindon at Melksham Railway Station. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service. Services X34 & 69 combine to provide a bus every hour between Avon Road, Granville Road and Melksham Town Centre during Monday to Saturday daytimes.

231 BATH – CORSHAM - CHIPPENHAM Route – Bath Bus Station/Railway Station, Box, Rudloe The Estate, Corsham Furzehill, Corsham Newlands Road, Corsham Kings Avenue, Cepen Park South Sainsburys, The Pheasant, Derriads, Brook Street, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station, Pewsham Estate. Mondays to Fridays Frequencies - Daytime – No service. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – No service. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 2 hours.

Rail tickets valid between Bath Spa and Chippenham are accepted on the 231 bus services.

232 RUDLOE - CORSHAM - CHIPPENHAM Route – Rudloe Leylands Road, Corsham Furzehill, Corsham Newlands Road, Corsham Kings Avenue, Cepen Park South Sainsburys, The Pheasant, Derriads, Brook Street, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Services 232 & 233 combine to provide a bus every 15 minutes between Cepen Park South Sainsburys, The Pheasant, Derriads, Brook Street, Chippenham Railway Station, Chippenham Town Bridge and Chippenham Bus Station during Monday to Saturday daytimes.

EXPRESS SERVICES X31 BATH – CORSHAM – CHIPPENHAM Route – Bath Bus Station/Railway Station, Box, Rudloe The Estate, Corsham Newlands Road, Corsham Cross Keys Road, Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Rail tickets valid between Bath Spa and Chippenham are accepted on the X31 bus services. Services X31, X71 & X72 combine to provide a bus every 15 minutes between Bath City Centre/Bus & Railway Stations, and Box during Monday to Saturday daytimes

APPENDIX 4 Urban Services

BRADFORD-ON-AVON TOWN SERVICES 98 Route – Sainsburys, Moulton Drive, Avonfield Avenue, Southville Road, Junction Road, Bradford-on-Avon Railway Station, Town Bridge, Springfield, Christchurch, Winsley Dorothy House, Winsley Seven Stars, Winsley Tyning Road Shops, Downs View, Churches, Huntingdon Rise, Ashley Road, Berryfields, Springfield, Town Bridge, Bradford-on-Avon Railway Station, Junction Road, Avonfield Avenue, Southville Road, Moulton Drive, Sainsburys. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via St Laurence School.

CHIPPENHAM TOWN SERVICES 35 Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Redlands, Allington Way, Pipsmore Road, Hathaway Health Centre, Cepen Park North Morrisons, Stainers Way/Sheepscroft, Yatton Keynell, Upper Castle Combe, Castle Combe Market Cross, Castle Combe Whitegates, Littleton Drew, The Gibb, Grittleton, Yatton Keynell, Cepen Park North Morrisons, Stainers Way/Sheepscroft, Hathaway Health Centre, Allington Way, Pipsmore Road, Redlands, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies

- Daytime – Every 60 minutes (1 morning peak journey starts from Badminton Station Road, running via Acton Turville, West Kington, Nettleton, Burton to Littleton Drew before picking up normal route, with 1 evening peak journey returning to Badminton Station Road via the same route). - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via Sheldon/Hardenhuish Schools. Services 35 & 35A combine to provide a bus every 30 minutes between Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Redlands, Allington Way and Pipsmore Road during Monday to Saturday daytimes. 35A Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Redlands, Allington Way, Pipsmore Road, Redlands, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes (Chippenham Town Bridge-Pipsmore Road- Chippenham Town Bridge section only).

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes (Chippenham Town Bridge-Pipsmore Road- Chippenham Town Bridge section only).

Sundays Frequencies - Daytime – Every 60 minutes (Chippenham Town Bridge-Pipsmore Road- Chippenham Town Bridge section only). - Evening – Every 60 minutes (Chippenham Town Bridge-Pipsmore Road- Chippenham Town Bridge section only).

Services 35 & 35A combine to provide a bus every 30 minutes between Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Redlands, Allington Way and Pipsmore Road during Monday to Saturday daytimes. 44B Route – Monkton Park, Chippenham Railway Station, Chippenham Town Bridge, Langley Road, Barrow Green, Oaklands, Greenway Lane, Chippenham Town Bridge, Chippenham Railway Station, Monkton Park. Mondays to Fridays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

44D Route – Pewsham Estate, Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, The Pheasant, Southmead, Ladyfield Road, Sheldon Road, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station, Pewsham Estate. Mondays to Fridays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes (Chippenham Town Bridge-Ladyfield Road- Chippenham Town Bridge section only – See service 231 for evening buses to Pewsham Estate).

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes (Chippenham Town Bridge-Ladyfield Road- Chippenham Town Bridge section only – See service 231 for evening buses to Pewsham Estate).

Sundays Frequencies - Daytime – Every 60 minutes (Chippenham Town Bridge-Ladyfield Road- Chippenham Town Bridge section only – See service 231 for Sunday buses to Pewsham Estate). - Evening – Every 60 minutes (Chippenham Town Bridge-Ladyfield Road- Chippenham Town Bridge section only – See service 231 for Sunday buses to Pewsham Estate).

233 Route – Methuen Park, Cepen Park South Sainsburys, The Pheasant, Derriads, Brook Street, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service. Services 232 & 233 combine to provide a bus every 15 minutes between Cepen Park South Sainsburys, The Pheasant, Derriads, Brook Street, Chippenham Railway Station, Chippenham Town Bridge and Chippenham Bus Station during Monday to Saturday daytimes CORSHAM TOWN SERVICES 10 Route – Corsham Newlands Road, Broadmead, Dicketts Road, Cotswold Family Centre, Neston, Basil Hill MOD, Westwells, Upper Potley, Spackman Lane, Katherine Park, West Park Road, Beechfield Road, Corsham Newlands Road. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

MALMESBURY TOWN SERVICES 30 Route – Malmesbury Cross Hayes, Parklands, Burnham House, Gloucester Road Co- op, Lacemakers Road, Tetbury Hill, Cowbridge Crescent, Healthcare Centre, Orchard Court, Healthcare Centre, Malmesbury Cross Hayes. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

MELKSHAM TOWN SERVICES

14 Route – ASDA Supermarket, Melksham Railway Station/Foundry Close, Sainsburys, Lowbourne Buds, Forest Road, Methuen Avenue, Melksham Forest Chapel, Sherwood Avenue, Sandridge Road Co-op, Lowbourne Buds, Melksham Market Place, Sainsburys, ASDA Supermarket, Melksham Railway Station/Foundry Close. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via The Oak School.

MELKSHAM RAIL LINK Route/Frequency – Bowerhill Falcon Way, Bowerhill Halifax Road, The Spa, Snowberry Lane, Thyme Road, Sandridge Road/Skylark Road, Melksham Forest Church Lane, Forest Road, Lowbourne, Bath Road Wetherspoons, Melksham Railway Station/Foundry Close. Services run on Mondays to Saturdays, connecting with the 0720 (Mondays to Fridays) & 0748 (Mondays to Saturdays) departures to Chippenham/Swindon, and they will wait for the 1803 (Mondays to Saturdays) & 1918 (Mondays to Fridays) arrivals from Swindon/Chippenham, along with the 1847 (Mondays to Saturdays) arrival from Westbury/Trowbridge. Morning journeys will also run via ASDA Supermarket if required. No fares are charged on the Melksham Rail Link bus services.

TROWBRIDGE TOWN SERVICES 66 Route – Trowbridge Railway Station, Trowbridge Town Hall, Brown Street, Longfield Weavers Drive, Longfield Hargreaves Road, West Ashton Road, Green Lane, Lark Down, Trowbridge Town Hall, Trowbridge Railway Station. Mondays to Fridays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

68 Route – Trowbridge Railway Station, Trowbridge Fore Street, Hospital/Jenkins Street, Canal Road Airsprung, Hilperton Marsh Horse Road, Hilperton Marsh Marsh Road, Staverton Old Bear, Staverton Cottles Barton, Staverton Marina, Canal Road Airsprung, Seymour Estate, Hospital/Seymour Road, The Conigre Sainsburys, Trowbridge Town Hall, Trowbridge Railway Station. Mondays to Fridays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 15 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Certain journeys operate via John of Gaunt School.

WARMINSTER TOWN SERVICES 50 Route - Warminster Market Place, Morrisons, Avon Road, Ashley Place, Broadway, Shelley Way/Masefield, West Parade, Weymouth Street, Warminster Market Place, Warminster Railway Station, Warminster Camp, Warminster Railway Station, Warminster Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service. Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via Kingsdown School. Services 50 & 51 combine to provide a bus every 30 minutes between Warminster Market Place, Morrisons, Avon Road, Ashley Place, Broadway, Shelley Way/Masefield, West Parade, Weymouth Street and Warminster Market Place during Monday to Saturday daytimes.

51 Route - Warminster Railway Station, Warminster Market Place, Morrisons, Avon Road, Ashley Place, Broadway, Shelley Way/Masefield, West Parade, Weymouth Street, Warminster Market Place, Hollybush Road, Warminster Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Services 50 & 51 combine to provide a bus every 30 minutes between Warminster Market Place, Morrisons, Avon Road, Ashley Place, Broadway, Shelley Way/Masefield, West Parade, Weymouth Street and Warminster Market Place during Monday to Saturday daytimes.

WESTBURY TOWN SERVICES 58A Route – Westbury Railway Station, Westbury High Street, Morrisons, The Butts, Bratton Road, Bitham Park Co-op, The Mead, Rosefield Way, Station Road, Eden Vale Road, Oldfield Park, Queens Road, Oldfield Road, Leigh Park Mane Way, White Horse Health Centre, Leigh Park Way, Leigh Park Gooselands, Eden Vale Road, Westbury High Street, Westbury Railway Station. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service. Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

58C Route – Westbury High Street, Morrisons, Warminster Road, Chalford, Westbury Leigh, White Horse Health Centre, Dilton Marsh Railway Station, Dilton Marsh Prince of Wales, Storemore. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via Matravers School. Rail tickets valid between Westbury and Dilton Marsh are accepted on the 58C bus services.

APPENDIX 5

Interurban Services

Sundays Frequencies - Daytime – No service. - Evening – No service.

Services X34 & 69 combine to provide a bus every hour between Avon Road, Granville Road and Melksham Town Centre during Monday to Saturday daytimes.

94 BATH – FRESHFORD – WESTWOOD – TROWBRIDGE Route – Bath Bus Station/Railway Station, Claverton Down Road, Monkton Combe, Limpley Stoke Viaduct, Limpley Stoke Hop Pole Inn, Limpley Stoke St Marys Church, Freshford Village, Freshford School, Staples Hill, Westwood Turning Circle, Westwood New Inn, Wingfield Crossroads, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service. Sundays Frequencies - Daytime – No service. - Evening – No service.

Rail tickets valid between Bath Spa, Freshford and Trowbridge are accepted on the 94 bus services. Services 94 & 265 combine to provide a bus every 30 minutes between Bath City Centre/ Bus & Railway Stations, Limpley Stoke Viaduct, and Trowbridge Town Centre & Railway Station during Monday to Saturday daytimes.

Saturdays Frequencies - Daytime – No service. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 60 minutes. - Evening – Every 2 hours.

Rail tickets valid between Bath Spa and Chippenham are accepted on the 231 bus services.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

234 TROWBRIDGE – MELKSHAM - TROWBRIDGE Route – Trowbridge Railway Station/Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road, Melksham Town Hall, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station/ Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – Every 2 hours (Trowbridge Town Hall-Melksham Forest-Trowbridge Town Hall section only). - Evening – No service.

235 TROWBRIDGE – MELKSHAM - TROWBRIDGE Route – Trowbridge Railway Station/Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Hilperton Marsh, Semington, Melksham Town Hall, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds, Melksham Market Place, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station/ Trinity Church, Wiltshire College (Trowbridge), Ashmead, Trowbridge Railway Station/Trinity Church. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

237 CHIPPENHAM – MELKSHAM – HOLT – BRADFORD-ON-AVON - TROWBRIDGE Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Market Place, Broughton Gifford, Holt, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Saturdays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

238 CHIPPENHAM – MELKSHAM - CHIPPENHAM Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Market Place, Lowbourne Buds, Forest Road, Melksham Forest, Blackmore Road/Sandridge Road Co-op, Queensway, Melksham Hospital, Spa Road, Melksham Market Place, Melksham Railway Station/McDonalds, Melksham Leekes, Beanacre, Lacock, Notton for Wiltshire College (Lackham), Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

239 CHIPPENHAM – MELKSHAM - CHIPPENHAM Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Cepen Park South Sainsburys, Notton for Wiltshire College (Lackham), Lacock, Beanacre, Melksham Leekes, Melksham Railway Station/McDonalds, Melksham Town Hall, Spa Road, Melksham Hospital, Snowberry Surgery, Thyme Road, Sandridge Road/Blackmore Road Co-op, Lowbourne Buds, Melksham Market Place, Melksham Railway Station/McDonalds, Melksham Leekes, Beanacre, Lacock, Notton for Wiltshire College (Lackham), Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

264 BATH – BRADFORD-ON-AVON – TROWBRIDGE – WESTBURY - WARMINSTER Route – Bath Bus Station/Railway Station, Bathampton, Limpley Stoke Viaduct, Limpley Stoke River Bridge, Winsley Dorothy House, Winsley Seven Stars, Winsley Cottles Lane, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, North Bradley, Yarnbrook, Westbury Outstation Link Road, Westbury Railway Station/Railway Inn, Westbury Haynes Road, Warminster Market Place, Warminster Boreham. Mondays to Fridays Frequencies - Daytime – No service. - Evening – No service.

Saturdays Frequencies - Daytime – No service. - Evening – No service. Sundays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Rail tickets valid between Bath Spa, Bradford-on-Avon, Trowbridge, Westbury and Warminster are accepted on the 264 bus services. Services 264 & 265 combine to provide a bus every hour between Bath Bus Station/Railway Station, Bathampton, Limpley Stoke Viaduct, Limpley Stoke River Bridge, Winsley Dorothy House, Winsley Seven Stars, Winsley Cottles Lane, Bradford- on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church and Trowbridge Town Hall during Sunday daytimes.

265 BATH – BRADFORD-ON-AVON – TROWBRIDGE Route – Bath Bus Station/Railway Station, Bathampton, Limpley Stoke Viaduct, Limpley Stoke River Bridge, Winsley Dorothy House, Winsley Seven Stars, Winsley Cottles Lane, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – Every 2 hours. - Evening – Every 2 hours.

Rail tickets valid between Bath Spa, Bradford-on-Avon and Trowbridge are accepted on the 265 bus services. Services 94 & 265 combine to provide a bus every 30 minutes between Bath City Centre/ Bus & Railway Stations, Limpley Stoke Viaduct, and Trowbridge Town Centre & Railway Station during Monday to Saturday daytimes. Services 264 & 265 combine to provide a bus every hour between Bath Bus Station/Railway Station, Bathampton, Limpley Stoke Viaduct, Limpley Stoke River Bridge, Winsley Dorothy House, Winsley Seven Stars, Winsley Cottles Lane, Bradford- on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church and Trowbridge Town Hall during Sunday daytimes.

Sundays Frequencies - Daytime – No service. - Evening – No service. EXPRESS SERVICES

X31 BATH – CORSHAM – CHIPPENHAM Route – Bath Bus Station/Railway Station, Box, Rudloe The Estate, Corsham Newlands Road, Corsham Cross Keys Road, Cepen Park South Sainsburys, Chippenham Community Hospital, Chippenham Railway Station, Chippenham Town Bridge, Chippenham Bus Station. Mondays to Fridays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 30 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Sundays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

X34 CHIPPENHAM – MELKSHAM - TROWBRIDGE Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Chippenham Community Hospital, Lacock, Beanacre, Melksham Leekes, Avon Road, Granville Road, Melksham Railway Station/McDonalds, Melksham Market Place, Semington, Hilperton Marsh, Trowbridge Town Hall, Trowbridge Railway Station, Wingfield Road, Sherbourne Road, Broadmead Estate, Trowbridge Railway Station, Trowbridge Town Hall. Mondays to Fridays Frequencies - Daytime – Every 2 hours. - Evening – Every 60 minutes. Saturdays Frequencies - Daytime – Every 2 hours. - Evening – Every 60 minutes.

Sundays Frequencies - Daytime – No service. - Evening – No service.

X64 BATH – BRADFORD-ON-AVON – TROWBRIDGE – WESTBURY - WARMINSTER Route – Bath Bus Station/Railway Station, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, North Bradley, Yarnbrook, Westbury Outstation Link Road, Westbury Railway Station/Railway Inn, Westbury Haynes Road, Warminster Market Place, Warminster Boreham. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via Wiltshire College. Rail tickets valid between Bath Spa, Bradford-on-Avon, Trowbridge, Westbury and Warminster are accepted on the X64 bus services. Services X64 & X65 combine to provide a bus every 30 minutes between Bath Bus Station/Railway Station, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Yarnbrook, Westbury Outstation Link Road, Westbury Railway Station/Railway Inn, Westbury Haynes Road, Warminster Market Place and Warminster Boreham during Monday to Saturday daytimes.

X65 BATH – BRADFORD-ON-AVON – TROWBRIDGE – WESTBURY - WARMINSTER Route – Bath Bus Station/Railway Station, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, White Horse Business Park, Yarnbrook, Westbury Outstation Link Road, Westbury Railway Station/Railway Inn, Westbury Haynes Road, Warminster Market Place, Warminster Boreham. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

Certain journeys operate via Wiltshire College. Rail tickets valid between Bath Spa, Bradford-on-Avon, Trowbridge, Westbury and Warminster are accepted on the X65 bus services. Services X64 & X65 combine to provide a bus every 30 minutes between Bath Bus Station/Railway Station, Bradford-on-Avon Town Bridge, Bradford-on-Avon Railway Station (Corner), Trowbridge Railway Station/Trinity Church, Trowbridge Town Hall, Yarnbrook, Westbury Outstation Link Road, Westbury Railway Station/Railway Inn, Westbury Haynes Road, Warminster Market Place and Warminster Boreham during Monday to Saturday daytimes.

X71 BATH – MELKSHAM – BOWERHILL Route - Bath Bus Station/Railway Station, Box, Atworth, Shaw, Dunch Lane, Melksham Railway Station/Foundry Close, Melksham Market Place, Spa Road, Melksham Hospital, The Spa, Bowerhill Kingfisher Drive. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – No service. - Evening – No service.

X72 BATH – MELKSHAM – DEVIZES Route - Bath Bus Station/Railway Station, Box, Atworth, Purlpit, Whitley, Shaw, Melksham Market Place, Spa Road, Melksham Hospital, The Spa, Bowerhill, Sells Green, Devizes Market Place, Hillworth Road/Broadleas Road, Wick Lane, Downlands Road, Heritage Park, Marshall Road/Green Lane Hospital, Alan Cobham Drive, Cromwell Road, Eastleigh Road, Brickley Lane, Quakers Walk, Roundway Park, London Road Focus DIY, Marina Meadows, Windsor Drive, Brickley Lane, Escort Street, Sidmouth Street, Devizes Market Place. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – No service.

Sundays Frequencies - Daytime – Every 60 minutes (Bath Bus Station/Railway Station-Melksham Market Place-Devizes Market Place section only). - Evening – No service.

X92 CHIPPENHAM – MALMESBURY Route – Chippenham Bus Station, Chippenham Town Bridge, Chippenham Railway Station, Morrisons Roundabout, Kington Langley, Kington St Michael, Buckley Barracks, Stanton St Quintin, Hullavington, Corston, Malmesbury Cross Hayes. Mondays to Fridays Frequencies - Daytime – Every 60 minutes. - Evening – Every 2 hours.

Saturdays Frequencies - Daytime – Every 60 minutes. - Evening – Every 2 hours.

Sundays Frequencies - Daytime – Every 2 hours. - Evening – No service.

Certain journeys operate via Sheldon/Hardenhuish Schools.

DEMAND RESPONSIVE SERVICES

CHIPPENHAM & MALMESBURY CALLCONNECT Route/Frequency – Demand-responsive buses serving Chippenham, Malmesbury and the surrounding areas, including Bradenstoke, Bremhill, Christian Malford, Dauntsey, Foxham, Kington Langley, Rodbourne, Seagrey, Startley, Sutton Benger and The Somerfords, operating between 0700-1900 on Mondays to Fridays, and between 0800-1800 on Saturdays. DEVIZES & WESTBURY CALLCONNECT Route/Frequency – Demand-responsive buses serving Devizes, Westbury and the surrounding areas, including Bratton, Easterton, Edington, Erlestoke, Keevil, Steeple Ashton, Urchfont and Worton, operating between 0700-1900 on Mondays to Fridays, and between 0800-1800 on Saturdays. WARMINSTER CALLCONNECT Route/Frequency – Demand-responsive buses serving Warminster and the surrounding areas, including Sutton Veny and The Deverills, operating between 0700-1900 on Mondays to Fridays, and between 0800-1800 on Saturdays.

INITIAL TRANSWILTS NON-QCS SERVICE LIST (PROVISIONAL)

COMMERCIAL SERVICES OPERATED UNDER CLEARANCE CERTIFICATE 2 – Devizes – Potterne – West Lavington – Shrewton – Wilton – Salisbury (Salisbury Reds) 55/55A – Chippenham – Calne – Lyneham – Wooton Bassett – Swindon (Stagecoach) 234 – Trowbridge - Frome (First) 265 – Warminster – Codford – Wilton – Salisbury (First) 635 – Chippenham – Marshfield (Faresaver) X34 - Trowbridge – Frome (Faresaver)

LOCAL AUTHORITY TENDERED SERVICES OPERATED UNDER CLEARANCE CERTIFICATE 31/31A – Malmesbury – Wootton Bassett – Swindon (Coachstyle) 33 – Devizes – Calne (APL Travel) 41 – Malmesbury – Sherston – Yate (Coachstyle) 49 – Trowbridge – Devizes – Avebury – Wroughton – Swindon (Stagecoach) 53 – Warminster – Frome (Frome Minibuses) 58 – Westbury – Dilton Marsh – Frome (Frome Minibuses) 93 – Malmesbury – Cirencester (Coachstyle)

In addition, Community Transport fixed route services, along with services which only operate on certain days of the week and are not detrimental to the QCS network will be positively considered for Clearance Certificate status.

APPENDIX 6 TERMS & IMPLICATIONS

INFORMATION AND BRANDING

The identity for buses will use a “TransWilts Bus” brand introduced at bus stops and online across all marketing and information, based on the well-established and successful “TransWilts Rail” brand. Buses themselves will take on a new identity based on this during the first year of a QCS. The use of this brand is aimed at marketing and promoting confidence in bus travel within a wider and integrated public transport use.

There will be a single point of contact for public transport information, building on the “Connecting Wiltshire” LSTF project, enabling customers to receive advice and information from a single source for a fully integrated public transport system, and give feedback or complain when things go wrong.

Information for all public transport journeys will be available in many ways including: Travel Shops, a local-rate customer services helpline, and digital media, as well as at bus stops, interchanges and on buses themselves.

There will be a medium-term target to provide real-time information for all buses, so passengers can see when the next departure is due at their stop, in some cases through on-street information or via a smart phone or website.

HOW DECISIONS WILL BE MADE

The QCS will be structured so that customers and community representatives will have a much greater say in how services are run, including a transparent consultation process for suggested changes to routes and timetables. Under the proposed QCS, a Bus Committee will be responsible for overseeing the operation of the QCS Network in a way that achieves the scheme’s objectives equitably, economically, efficiently and effectively within the budget established by Wiltshire Council.

Area Boards will act as advisory working groups to monitor and review the performance of the network at a local level, advising the Bus Committee and developing local approaches to improving bus service delivery including punctuality and reliability.

The QCS Network will be reviewed each year through an annual development cycle led by the Bus Committee and taking account of consultation and recommendations from Area Boards. This will provide a consistent approach to decision making, allowing for transparency within a process that includes customer involvement. If there is a need to change routes or timetables outside this cycle an emergency process will allow this to take place, in order to continue delivering the QCS bus services within available resources.

The Bus Committee will consult with ‘Cross-boundary Groups’ set up to oversee the interface with adjacent areas before taking any decisions which may impact on services which extend into neighbouring authority areas.

PROCUREMENT OF CONTRACTS

The QCS as a whole will be made up of a large number of individual contracts of set numbers of vehicles each, let by the Bus Committee on behalf of Wiltshire Council, to bus companies. It is proposed that these will be structured as follows and let in two rounds, though all will start at the same time:

Round one:

• Multi-service contracts of a set number of vehicles each.

Round two:

• Mini/midi bus contracts of a set number of vehicles each;

• Taxi bus contracts of a set number of vehicles each; and

• Works and services to schools contracts of a set number of vehicles each.

This structure will provide realistic opportunities to bid for individual contracts to operators of all sizes. Round one contracts will be awarded on the basis of the most economically advantageous tender, one which balances quality and cost; whereas compliant bids for Round two contracts will be evaluated on price only. Contract durations will be for 7 years plus an extension of up to 3 years.

The contracts will be let on a gross cost basis. The Bus Committee will determine the fare structure and pricing approach to ensure integration and therefore will also collect all fare revenue and retain the risk in doing this, while also being able to re- invest surplus money.

The structure would allow bus companies to be able to make a reasonable profit from the payments they would receive, while being incentivised by the Performance Management System to deliver a high quality service.

RISK CONTINGENCY

The proposal will allow for risk contingency over the 10 year duration of the scheme, to allow for costs associated with fare revenue or inflation being different to that forecast, costs associated with employees transferring to new jobs as contracts are set up, and responsibilities under collaboration agreements with neighbouring authorities (see below). If some or all of this contingency was not required this would add to the overall benefit from the QCS. In addition, contracts will be let in such a way that a small degree of flexibility will be permitted in terms of modifying operating costs from year to year.

Forecasts will be based on the prevailing levels of funding from Government for the English National Concessionary Travel Scheme and Bus Service Operators Grant. If funding for the English National Concessionary Travel Scheme changes during the life of the QCS we may have to review the requirements of the QCS, but this would have an equally serious impact on the ‘Do Nothing’ scenario. If Operator Grant funding was to change we may have to review fares and the bus service network to take account of this.

IMPACT ON BUS COMPANY EMPLOYEES

The proposal provides job security with companies that would have contracts of at least seven and up to ten years with QCS. Improvements in customer service will depend on a stable, professional and experienced workforce with employers making a commitment to develop staff.

All bidders for contracts under the QCS will have to explain how they will maintain a stable, high quality workforce, including past experience of looking after TUPE transfers and recruitment policies.

Training and standards will be made consistent across different contracts. Trades union representatives will be invited to liase with Area Boards and attend the QCS Bus Committee when relevant items are to be debated.

The Transport Act 2000 (as amended) protects the interests of bus company employees as a Quality Contracts Scheme comes into force, should their employer fail to secure contracts for the local services where they are employed.

Transfer of Undertakings (Protection of Employees) Regulations’ 2006 (TUPE) applies to anyone principally connected with services which move to a new company, including drivers, maintenance staff and others. This means those employees would automatically move to any new operator with their existing terms and conditions. In the case of a QCS, a new operator would also have to provide the same or broadly similar pension benefits,. It would also have to recognise all union and collective bargaining agreements in place.

Where existing services move to a new depot there will be consultation with existing operators and unions on the detail of allocation arrangements that determine which employees move to what new contracts, particularly where this might mean a change of depot.

Protection will be put in place to minimise the risk of compulsory redundancies for employees principally connected with local services within a QCS; for example a company with too few drivers will be obliged to offer vacancies to a ‘surplus pool’ of existing employees from other companies before recruiting elsewhere. The details for this protection will be established in consultation with unions, but it effectively provides a guarantee of no compulsory redundancies to impacted staff during the transition period.

A union representative will be recruited to work alongside a QCS facilitator in completing the allocation of employees to operators and depots, where these change. There will be travel allowances or payments for any employee required to move to a different depot at the start of a QCS, set up in consultation with unions.

BUS SERVICES IN NEIGHBOURING AREAS

Care will be taken when designing the QCS to ensure that its introduction does not of itself adversely impact the provision of bus services in any other local authority areas. However it does introduce the potential for unforeseen risks to occur in adjacent areas, and so a Collaboration Agreement will be set out in the proposal, to which it is intended that Wiltshire Council and neighbouring local authorities as appropriate will be parties. The proposed Collaboration Agreement will be designed to provide stability and protect services in neighbouring authority areas.

THE PUBLIC INTEREST TEST CRITERIA

Under the Act, an authority making a QCS must be satisfied that five “public interest” criteria are met. These criteria are that:

• the proposed QCS will result in an increase in the use of bus services in the QCS Area;

• the proposed QCS will bring benefits to persons using local services in the QCS Area, by improving the quality of those services;

• the proposed QCS will contribute to the implementation of the local transport policies of the relevant authority;

• the proposed QCS will contribute to the implementation of those policies in a way which is economic, efficient and effective; and

• any adverse effects of the proposed QCS on Operators will be proportionate to the improvement in the well-being of persons living or working in the QCS Area.

Wiltshire Council must be of the view that the five public interest criteria are met by the proposed QCS and that if it was taken forward, the scheme would be proportionate under section 124(1)(e) of the Act.

THE WAY FORWARD – NEXT STEPS

Wiltshire Council could enter into a statutory consultation on the proposed QCS. This consultation would have to take place with those organisations set out in the Transport Act 2000. The list of statutory consultees is:

• all persons operating local services in the QCS Area, bus operators (actual services);

• all other persons holding a PSV operator’s licence or a community bus permit who would, in the opinion of the authority or authorities, be affected by it;

• such organisations appearing to the authority or authorities to be representative of users of local services as they think fit;

• any other relevant local authority any part of whose area would, in the opinion of the authority or authorities, be affected by it;

• the traffic commissioner for each traffic area covering the whole or part of the QCS areas;

• the chief officer of police for each police area covering the whole or part of the QCS Area; and

• such other persons as the authority or authorities think fit. We recommend that the public have a full and fair opportunity to respond.

This consultation will be open for three months. A summary of the consultation and any suggested changes to the QCS Proposal arising from it will be presented once it is completed.

QCS NETWORK ADDITIONAL OPTIONS FOR CONSULTATION

ESTABLISHED NETWORK OPTION – The same network of routes as now, with buses spaced out on heavily competitive routes.

CORRIDOR NETWORK REDESIGN OPTION – Based on the principles of Graham Ellis’ ZigZag proposals. A network of route corridors where town, country and interurban bus service resources are grouped together in the most efficient manner, while creating a range of new journey opportunities APPENDIX 7

Officer Briefing note on Quality Contract Schemes (QCSs) – Andy Strong Public Transport Manager B&NES • Powers granted to local transport authorities (LTAs) under Transport Act 2000 and amended by Local Transport Act 2008;

• The Department for Transport has published statutory guidance on QCSs.

• No LTAs have “made” a QCS yet but North East Combined Authority has submitted its proposal to a QCS Board (see below) and West Yorkshire Combined Authority has done much of the preparatory work;

• Under a QCS, an LTA (or more than one) determines what bus service network should run in a specified area, including routes, frequencies, timetables, fares and ticketing, type of vehicle etc, for maximum period of 10 years;

• LTA carries out competitive tender for contracts for routes (or groups of routes);

• Full Oyster-style ticketing is possible because one body controls the ticketing and revenue;

• No other bus services may be operated in the QCS area except with permission of the LTA – exemptions may be granted for cross- boundary services etc;

• QCS must meet five specific “public interest” criteria as follows ..

. (i) it will result in an increase in the use of bus services in the area to which the proposed scheme relates;

. (ii) it will bring benefits to persons using local services in the area to which the proposed scheme relates, by improving the quality of those services;

. (iii) it will contribute to the implementation of the local transport policies of the LTA;

. (iv) it will contribute to the implementation of those policies in a way which is economic, efficient and effective; and

. (v) any adverse effects of the proposed scheme on operators will be proportionate to the improvement in the well-being of persons living or working in the area to which the proposed scheme relates.

• Consultation must be carried out with bus operators and bus users;

• The detailed QCS proposal must be assessed by an independent board appointed by the Senior Traffic Commissioner. This QCS Board would consider whether the public interest criteria have been met and would publish its opinion. Its findings are not binding on the LTA but would be material in event of an appeal by affected bus operators.

• In certain circumstances, bus operators have a right of appeal to the Upper Tribunal against a decision to make a QCS;

• In both the North East and West Yorkshire, bus operators have proposed voluntary partnerships as an alternative to a QCS.

• There are big risks to LTAs: . (i) Incumbent operators may decide not to tender for contracts and close down their operations in the area (as threatened by Stagecoach in NE);

. (ii) Significant financial risk if fares revenue does not meet target and fails to cover costs of contracts;

. (iii) Contract costs could be high if operators price in the cost of extra resources (staff & vehicles) to meet high punctuality targets;

. (iv) Set up costs and ongoing management costs to be met (estimated £1m set up and £1m pa management for NECA scheme);

. (v) Likely legal challenges from big operators. • In B&NES, there are 117 registered local bus services. Discounting 7 National Express services, 2 tour bus services, 1 racecourse service and 18 school/college services, there are 89 bus services operating on a variety of frequencies between once a month and every six minutes. Most of these cross the B&NES border (17 to Bristol, 8 to South Glos, 5 to N. Somerset, 11 to Somerset and 17 to Wiltshire – note that some serve more than one neighbouring area). There are only 33 bus services that run entirely within B&NES so a viable QCS is likely to require co-operation from at least one neighbouring authority.

APPENDIX 8

TRANSWILTS QCS FARE STRUCTURE (PROVISIONAL) A new fare structure will be introduced, featuring a wider, and in many cases cheaper range of tickets: TRANSWILTS QCS AREA-WIDE ADULT FARES Single The cost of single tickets on TransWilts QCS bus services will be based on the route distance you travel, with four new single fares available: Up to three miles - from £1 Three to six miles – from £2 Six to nine miles – from £3 Over nine miles - £4 Fares are dependent on section boundaries, some journeys may cost more than the base rate. Return The cost of return tickets on TransWilts QCS bus services will be based on the outward journey route distance you travel, with four new return fares available: Up to three miles - from £1.50 Three to six miles – from £3 Six to nine miles – from £4.50 Over nine miles - £6 Fares are dependent on section boundaries, some journeys may cost more than the base rate. Day Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 265, 271, X31, X64, X65, X71 & X72, as much as you like for one day: Adult - £6 Sunday Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 231, 264, 265 & X72, as much as you like for one Sunday: Adult - £4 Evening Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72, as much as you like for one evening from 1830 – Close of service: Adult - £3 Week Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72, as much as you like for seven consecutive days: Adult - £20 Month Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72, as much as you like for 31 consecutive days: Adult - £70 Year Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72, as much as you like for a whole year: Adult - £770 SPECIFIC BRADFORD-ON-AVON TOWN ZONE ADULT FARES Day Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the Bradford-on-Avon Town Zone as much as you like for one day: Adult - £3 Week Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the Bradford-on-Avon Town Zone as much as you like for seven consecutive days: Adult - £10 Month Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the Bradford-on-Avon Town Zone as much as you like for 31 consecutive days: Adult - £35 Year Go anywhere on TransWilts QCS bus services & listed non-QCS bus services within the Bradford-on-Avon Town Zone as much as you like for a whole year: Adult - £385 TRANSWILTS QCS AREA-WIDE CHILD/YOUNG PERSON/STUDENT FARES 5 to 21 year old/Student - £1 flat fare per journey on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72. ENCTS CONCESSIONARY PASSES ENCTS Concessionary Passes are accepted on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72, after 9am on Mondays- Fridays, and at all times on Saturdays, Sundays and Public Holidays. RAIL TICKETS As well as rail tickets valid between certain points being accepted as indicated on the TransWilts QCS bus service list, the following valid rail tickets are also accepted on TransWilts QCS bus services & listed non-QCS bus services within the TransWilts QCS Area, and onwards to/from Bath on services 94, 231, 264, 265, 271, X31, X64, X65, X71 & X72: - All Line Rover. - Freedom of Severn & Solent Rover. - Freedom of the South West Rover. - Heart of Wessex Day Ranger. APPENDIX 9

SMART TICKETING and TRAVEL PASS

Smart Ticketing will be available on all TransWilts QCS bus services and will include fare capping, providing customers with a “best price guarantee” capped at the cost of the equivalent day ticket.