ANNUAL REPORT Hon
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PRESIDENT EXECUTIVE DIRECTOR Margaret MacPherson Terri Ross FIRST VICE PRESIDENT DIRECTOR OF FISCAL SERVICES Hon. Raymond J. Irrera Bonnie Ng VICE PRESIDENTS DIRECTOR OF CHILDREN’S SERVICES Nancy Glass Joseph A. Cristiano, Esq. ANNUAL REPORT Hon. David Elliot DIRECTOR OF ADULT SERVICES Hon. Tarek M. Zeid Edward T. Weiss 2019-20 ACTIVE PAST PRESIDENTS DIRECTOR OF RESIDENTIAL SERVICES Hon. George E. Berger Stacy Accardi John J. Governale Ending 6/30/2020 DIRECTOR OF CLINICAL SERVICES Michael J. Macaluso Marisa Fojas, LCSW Hon. Natalie Rogers Jack M. Weinstein, Esq. DIRECTOR OF DEVELOPMENT Wendy Phaff Gennaro SECRETARY DIRECTOR OF HUMAN RESOURCES Patricia Coulaz Harriet L. Perry TREASURER DIRECTOR OF BELLEROSE DAY SERVICES Thomas N. Toscano, Esq. Geraldine Feretic BOARD OF DIRECTORS DIRECTOR OF 164TH ST. DAY SERVICES Gerald J. Caliendo Josie Davide Raymond Chan Anthony S. Cosentino DIRECTOR OF VOCATIONAL SERVICES Kate Valli Franz Gritsch Hon. James Kilkenny DIRECTOR OF QUALITY IMPROVEMENT & William D. Martin SYSTEMS INTEGRATION Nancy Vargas Ellen J. Arocho DIRECTOR OF INFORMATION TECHNOLOGY Syed Asif QCP Adult Center QCP Bellerose Center QCP Children's Center 81-15 164th Street 249-16 Grand 82-25 164th Street 81-15 164 Street, Jamaica NY 11432 Jamaica, NY 11432 Central Parkway Jamaica, NY 11432 Bellerose, NY 11426 Telephone: (718) 380-3000 Tel. 718-380-3000 Tel. 718-279-9404 Tel. 718-374-0002 Visit our website: www.queenscp.org Fax 718-380-0483 Fax 718-423-1404 Fax 718-380-3214 Like us on Facebook: Facebook.com/QueensCP A MESSAGE FROM THE EXECUTIVE DIRECTOR And BOARD PRESIDENT SERVICES Our lives changed in mid-March 2020. How was QCP going to survive this pandemic? Even though our buildings were closed, we still had to provide services to the individuals we support and CHILDREN’S Terri Ross, obviously, Residential Services could not close Executive Director SERVICES down. We learned a new phrase: “Front line workers.” Pre-School Because QCP had such amazing, dedicated staff, our residences were always covered, often by staff from other programs who offered to help. As the virus Universal Pre- progressed, many staff came with their pajamas and slept in for weeks at a Kindergarten for All time, leaving their families who also needed their support. Family Support Projects Equipment Loan Supported Employment never closed. They continued to work in the Program community, in supermarkets and retail superstores that remained open. Our Day Programs, Pre-Voc Program and Children’s Center learned how to Zoom. We kept in touch with our individuals and their families, providing services, including delivering food and supplies that many families desperately needed. Our Clinic provided Tele-health, keeping people calm during this daunting time. Learning to be safe was the top priority. ADULT SERVICES Article 16 Clinic Thankfully, our Technology Department scrambled to get everybody Day Habilitation connected. We purchased and received donations of tablets and computers Residential Services to help our individuals and staff stay connected. QA and Maintenance kept us Community safe and socially distant while our Development Department helped to lift our Connections spirits. Our Board of Directors offered support and guidance all along the way Seniors Program to help us get back to “the new normal.” CareerPrep Program Although our hearts were broken that Community Pre-Voc some of the people we loved passed, we are Supported Employment thankful for the wonderful people who worked Transition Program so hard to get us get through this pandemic. Family Support QCP survived and it wasn’t without your help. Residential Habilitation Our supporters continued to donate PPE and participate in our many online activities to raise funds to continue the QCP Mission. Margaret MacPherson Thank you for helping us make it through Board President one of the most difficult years ever. 3 4 Just the Facts….. MISSION STATEMENT QCP continues to be a major employer in Queens. Queens Centers for Progress is committed to providing The Children’s Center served over 110 children including over 20 students in person-centered services and supports to children and adults who inclusionary classes. Starting in March 2020 we were 100% remote learning and have developmental disabilities. The goal of these services and tele-therapy because of the Covid-19 pandemic. Due to the hard work and supports is to promote independence, community involvement, dedication of our staff, in partnership with our families, children continued to learn and gain skills while remaining safe. and quality of life. 90 children were “adopted” by QCP staff and a few families received gifts including GUIDING PRINCIPLES furniture and clothing from generous community donors including the Garden City Public School staff during the holidays to bring some joy to the families. Queens Centers for Progress will: 1. Provide individually-designed services which will maximize: Over 150 persons with intellectual/developmental disabilities continued to be - independent decision-making capabilities, employed through Supported Employment. Many of them were frontline workers - integration into community life, working in various stores and supermarkets throughout the pandemic. - daily living, educational, and work-related skills. 2. Advocate for the rights and entitlements of persons with Up until March 2020, individuals from QCP’s Day Services Program volunteered in developmental disabilities. the community at SNAP, North Shore Animal League, local churches, schools, bakeries, retreat houses and libraries. Programs went remote in March 2020 and Demonstrate our commitment to these rights by always treating those who use our services, and their families, with dignity and eventually came back to both in-person and remote programming. respect. Community Pre-Voc continues to help individuals take the next step in obtaining 3. Engage in community outreach and public education to further awareness of the agency’s services, and the positive role played by employment by volunteering in 20 community sites. The Pre-Voc Program persons with developmental disabilities. volunteered at food pantries during the pandemic, helping keep the community 4. Establish relationships with community and governmental with a source to obtain healthy food. They were our front-line volunteers! organizations involved with services to people with developmental 164 families have benefited from our “Family First” program which permitted disabilities. funding for respite, medical and equipment needs in times of crisis. 5. Attract, train, and retain staff who are committed to providing services of consistently high quality, who are compensated fairly Due to the pandemic, the Article 16 Clinic started using Zoom and Remote Visits for their work, and who are treated with respect. starting in March 2020. We were fortunate to be able to reach many of our clients 6. Operate the agency in a manner which demonstrates adherence to during this trying time. high ethical standards and assures financial stability, and thereby protect the ongoing ability to carry out the agency’s Mission. QCP’s Family Support Services-Non-Medicaid Case Management served individuals and families secure Medicaid eligibility and get referrals to OPWDD services and other services. QCP’s Article 16 Clinic at Bellerose continues to provide access to clinical services including Physical Therapy, Occupational Therapy, Speech, Psychology and Nursing. 5 6 Summary of Revenue and Expenses DURING THIS YEAR….. Fiscal Year Ending June 30, 2020 Congratulations to Erika Hochgreb, this year’s artist for Support & Revenue the CP NYS Annual Art Contest “Virtual Entry.” This Public Support year’s entry done in acrylic paint was entitled, “The Road We’re On.” This is Erika participating in last year’s Contributions $ 65,655 St. John’s “Team QCP. “ Special Events 955,272 Government Grants 198,738 Total Public Support 1,219,665 3.4% Program Revenue 34,580,485 96.5% Interest Income 40,279 0.1% TOTAL SUPPORT & REVENUE 35,840,429 100.0% Expenses Clinic and Service Coordination 1,214,337 3.8% Adult Day Services 9,994,924 31.4% Vocational Services 2,621,297 8.2% This year has been horrid. Yes, Residential Services 13,179,118 41.4% my life and the whole world has changed drastically, but it’s Children's Services 4,842,716 15.2% temporary, and I see the light at Program Services 31,852,392 100.0% the end of the tunnel. QCP HAS NOT LET COVID STOP Management & General 2,731,783 90.4% THEM! My brother, Bob, lives Fund Raising 291,296 9.6% in one of QCP’s group homes. I am eternally grateful that he Supporting Services 3,023,079 100.0% is in a safe and nurturing environment—especially during 34,875,471 100.0% these unprecedented times. TOTAL EXPENSES Their devoted staff put my mind at ease, and take great care of Bob and his fellow residents. My brother has not been happier or more engaged. Bob tells me he loves Change in Net Assets from Operations $ 964,958 where he lives and when I see that smile on his face, my heart melts. I have so much to be grateful for! I thank all the wonderful people who work at QCP. Assets $22,429,769 You have turned a crazy year into a grateful one for the whole Dempsey family!!! Liabilities (12,415,625) Cecelia Dempsey Reilly Net Assets $10,014,144 7 8 QCP APPRECIATES OUR FINANCIAL SUPPORTERS DURING THIS YEAR….. FOR HELPING TO MAKE OUR MISSION POSSIBLE QCP’s programs continued to GOLD LEVEL SPONSORS $5000 & UP thrive despite the pandemic. There was a drive-by of QCP’s residences that helped boost Jacquelyn Giusti For Life Products / Rejuvenate morale. The Jamaica Rotary Club Carmella Martinelli Freud America, Inc. provided an outdoor movies Christine Sweeney Frost King night that was uplifting and Veronica Tsang Future Foam memorable. 3M Science. Applied To Life Gallagher Benefit Services A.J. Perri Plumbing, Heating, Cooling Garden State Bulb Co.