Preconference Draft – To be published in the proceedings of the 2010 International Symposium on Collaborative Technologies and Systems. Diplopedia Imagined: Building State’s Diplomacy Wiki Chris Bronk Tiffany Smith Rice University U.S. Dept. of State
[email protected] [email protected] ABSTRACT undertaken during his tenure as a Foreign Service business practice advisor to the Office of eDiplomacy Considerable interest has been directed by the Obama during 2005 and 2006. The second author, a current Administration in harnessing Web 2.0 technologies such employee of eDiplomacy, served as Project Lead for as blogs, wikis, social media and cloud computing to Diplopedia from 2007 to 2009, and provides further overhaul the business of government. Addressed here is information on the adoption of the wiki’s use by the account of an enterprise wiki at the U.S. State personnel during that time and beyond. The story begins Department. That wiki, Diplopedia is currently employed with a visit from Jimmy Wales, Wikipedia’s “God-King” by the State’s employees to share subject matter and chief booster. knowledge related to the process of diplomacy . Contained herein is an account of how Diplopedia was 2. THE IDEA – MEETING MR. JIMMY conceived and became a functional system for knowledge sharing at the Department of State (DoS). As unlikely as it sounds, on the morning of April 19, 2006, Jimmy Wales, guiding light of Wikipedia, addressed participants attending the Intelink Technical Exchange. KEYWORDS: e-government, wikis, Web 2.0, social Wales delivered a single message arguing that the software, digital diplomacy, enterprise architecture. participants in the Wikipedia experiment were grown-ups and could be trusted to do the right thing in entering their knowledge into the encyclopedia.