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Lewis Shepherd Chief Technology Officer Microsoft Institute for Advanced Technology in Governments

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Lewis Shepherd Chief Technology Officer Microsoft Institute for Advanced Technology in Governments Lewis Shepherd Chief Technology Officer Microsoft Institute for Advanced Technology in Governments KEYKEY FACTORSFACTORS ININ THETHE FUTUREFUTURE OFOF COMPUTINGCOMPUTING in the Government Enterprise AnAn ExerciseExercise inin Prediction,Prediction, withwith thethe IntelligenceIntelligence CommunityCommunity asas anan ExampleExample ““WhatWhat technologiestechnologies willwill bebe requiredrequired overover thethe nextnext 1010 yearsyears toto protectprotect U.S.U.S. interests?interests?”” WhatWhat ifif wewe hadhad askedasked thatthat question,question, 1010 yearsyears agoago?? SomeSome SurprisesSurprises PostPost--9/119/11 “Asymmetric adversary” = an information challenge (“hard target”) Seeming irrelevance of traditional methods for new targets - Order of battle (counting military elements) - State-to-state analysis - “Kremlinological” approaches Challenges of IT during wartime - Stress on systems infrastructure of 2 wars - Stress on software (link-analysis, SNA, “search”) - Stress on collection capacity (sensor grids, Internet) - Stress on analysts’ – and technologists’ – imagination LimitsLimits ofof ““SearchSearch”” forfor PredictionPrediction WeWeWe don’tdondon’’tt havehavehave aaa “Search”““SearchSearch”” capabilitycapabilitycapability tototo reachreachreach insideinsideinside enemyenemyenemy mindsmindsminds ……… yetyetyet ITIT Challenge:Challenge: LowLow--ObservableObservable AdversaryAdversary HowHow doesdoes THISTHIS …… … … help help performperform analysisanalysis onon THISTHIS?? OurOur databasesdatabases hadhad nono fieldsfields forfor box-cutters,box-cutters, IMIM accountsaccounts PD1 CaseCase Study:Study: IntelligenceIntelligence CommunityCommunity The IC’s post-9/11 challenge Some identified solutions: 1. Grid/Cloud computing 2. Secure SOA platform 3. Web 2.0 tools (Intellipedia, A-Space) Implementation challenges Slide 6 PD1 As with the rest of this template, this is a suggested agenda that may or may not fit your situation. Please feel free to make changes as you see fit, including adding and changing pages. In general, the idea is to educate folks on the technology challenge you faced, how you addressed it, and the business benefits the project ultimately delivered - or failed to deliver, as the case may be. Keep in mind that people can learn a lot by hearing what went wrong with your project, so don't be afraid to mix the bad with the good. Paul Desmond, 10/3/2007 WhatWhat DrivesDrives thethe FutureFuture ofof EnterpriseEnterprise ComputingComputing The value for a new user of a service depends on the number of existing users of the service… “Critical mass” can lead to “Bandwagon effect”… SideSide--EffectsEffects ofof NetworkNetwork EffectEffect Exponential growth of networks, systems Requires Scale Exposes networks to “edge audiences” Requires Security Derives new wisdom from growing “crowd” Makes Smart Systems Scale Scale:Scale: aa ChallengeChallenge forfor LargeLarge CommercialCommercial EnterprisesEnterprises “GOVERNMENT NO EXCEPTION” RemoteRemote OfficeOffice ITIT ScenariosScenarios NoNo InfrastructureInfrastructure MicrosoftMicrosoft Inc.Inc. asas anan EnterpriseEnterprise ExampleExample 141,000 end users 260,000 computers 550 Buildings in 98 countries 358,000 SharePoint sites 29 billion E-mails sent per day 2,500 internal applications 280 billion page views per 2,500,000 internal E-mails day per day 435 million unique users 136,000 E-mail Server accounts 6 billion instant 1,000,000 remote messages (IMs) per day connections per month DefenseDefense IntelligenceIntelligence AgencyAgency asas anan EnterpriseEnterprise ExampleExample One of 16 agencies in the Intelligence Community 9,000+ personnel DIA IT systems support the entire intelligence community 100,000+ users of DIA’s Top Secret network, apps, data Global reach through IT support of all DoD Commands Pacific Command, European Command, etc. The only true “all-source” agency in the IC Collection (signals intell, human intell, measurements & signatures, etc) TheThe Challenge:Challenge: StovepipedStovepiped AnalyticAnalytic CapabilitiesCapabilities Security TheThe SecuritySecurity SideSide ofof ““EnterpriseEnterprise 2.02.0”” SecretSecret toto aa WalledWalled Garden:Garden: ControlControl Definition: On the Internet, a walled garden is an environment that controls the user's access to Web content and services. In effect, the walled garden directs the user's navigation within particular areas, to allow access to a selection of material, or prevent access to other material. [SearchSecurity.com] WhyWhy WalledWalled--GardenGarden ContentContent && Systems?Systems? Rationale on the Internet: Money Paid-Access Content Revenue Member-Fee Revenue Exclusive Ad Revenue (Segmented Eyeballs) Value of Intellectual Property “Enterprise” Rationale: Security Trade Secrets in Operational Data Competitive Advantages “ GOVER NMEN T NO Regulatory Control over Data EXCEP TION” Smart Systems NeedNeed forfor AnalyticAnalytic ReformReform Traditional IC output: ~50,000 stand-alone reports/year Many redundancies Produced in agency/organization silos Lack of collaborative capabilities across (and within) agencies “Intelink” (the IC-wide shared domain) seen as a backlot Forcing Function: 9/11 Commission Report Key Recommendation: From Need-to-Know to Need-to-Share! Realization: “Something that’s 80 percent accurate, on-time, and sharable, is better than something that is perfectly formatted, but too much, too late, and over-classified.” Chris Rasmussen, NGA PD3 BirthBirth PangsPangs ofof ICIC WebWeb 2.0:2.0: 20042004--20052005 Early Efforts were internal, agency-specific projects CIA’s internal blogs, 2004 DIA’s internal “IntelliPedia” wiki, 2004 NGA’s internal blogs, early 2005 DIA’s AJAX mashups in “Lab X,” 2004-05 CIA’s del.ici.ous lookalike, Tag/Connect, 2005 A “Wisdom of Crowds” Culture was forming by 2005 Joint trips to outside conferences Cross-agency collaboration on metadata tagging Formation of “IC Enterprise Services” group, or ICES Tipping Points, sparked by ICES: August 2005 launch of “Intelink Blogs” April 2006 launch of IC-wide Intellipedia Slide 22 PD3 As with the rest of this template, this is a suggested agenda that may or may not fit your situation. Please feel free to make changes as you see fit, including adding and changing pages. In general, the idea is to educate folks on the technology challenge you faced, how you addressed it, and the business benefits the project ultimately delivered - or failed to deliver, as the case may be. Keep in mind that people can learn a lot by hearing what went wrong with your project, so don't be afraid to mix the bad with the good. Paul Desmond, 10/3/2007 OneOne thingthing wewe learnedlearned wikiwiki--wikiwiki…… KeyKey Distinctions,Distinctions, IntellipediaIntellipedia vsvs WikipediaWikipedia Business Practices of intelligence analysis & reporting demanded certain technical features: Not open to the public, only users with access to the IC’s Top Secret network (JWICS), accounts created by ICES. No anonymity. All edits and additions are traceable. Intellipedia does not enforce a “neutral point of view” Actually intended to represent various points of view; viewpoints are attributed to the agencies, offices, and individuals participating Consensus may or may not emerge! IntellipediaIntellipedia’’ss HockeyHockey--StickStick GrowthGrowth TheThe TopTop--SecretSecret WikiWiki GetsGets ClonedCloned Summer 2007, ICES introduced 2 new Intellipedia versions: • One on the SECRET network “SIPRNET” • One on a “Sensitive But Unclassified” network “DNI(U)” (a protected trunk apart from the regular Internet) Rationale: • Many military intelligence analysts (and most soldiers) only have access to SIPRNET • Many DHS personnel and Law Enforcement have no clearances whatsoever for classified information • Many IC personnel like to work at home on research and topical news items WalledWalled GardensGardens WithinWithin WalledWalled Gardens:Gardens: RelativeRelative ValueValue ofof ClassifiedClassified InformationInformation Relative Number of Users, Relative Growth in Intellipedia Pages Also Relative Volume of Data AnticipateAnticipate aa NetworkNetwork EffectEffect forfor DNI(U)?DNI(U)? Expect increasing rates of growth for DNI(U) usage and information sharing Improved realtime Internet data-mining Awareness of value of collaboration outside traditional IC boundaries (DHS, LE, foreign partners) Improved Web 2.0 tools deployed on DNI(U) to mirror those on JWICS and the Internet IntellipediaIntellipedia TotalsTotals onon AllAll ThreeThree NetworksNetworks 64,782 users 2.3 million edits BottomBottom Line:Line: KnowledgeKnowledge WorkWork isis UniversalUniversal NewNew ICIC Focus:Focus: ““AnalyticAnalytic TransformationTransformation”” Launched by ODNI, April 2007 Both “analysis” side and “techie” side DDNI/A and DNI CIO are the two project owners Several key programs: Community-wide “IC Data Layer” to aggregate access to “all” databases (no one knows the true number) A-Space, a16-agency “collaborative environment for analysis” DNI assigned job of ICDL and A-Space to DIA on behalf of full IC - because of our SOA work DIADIA’’ss Alien:Alien: AlAlll--SourceSource IIntelligencentelligence EnEnvironmentvironment SOASOA PlanningPlanning BegunBegun 20052005:: FullFull webweb--servicesservices frameworkframework Alien is a framework, not a single tool Reliant on globally networked set of data centers New best-of-breed analytic software AlienAlien datadata servicesservices –– tyingtying
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