Living for Foreign Residents of Shinjuku City 6 Living

Information on Everyday Living for Foreign Residents of Shinjuku City 6 Living

For a Comfortable Life

In order to maintain friendly ties with your neighbors and lead a comfortable life in Shinjuku City, it is important to follow the various rules for everyday living, such as garbage disposal. Although there may be some Japa- nese customs that are confusing to you, please talk with your neighbors and do your best to understand the local rules and customs. In addition, while bicycles are a convenient means of transportation, it is important to be careful about avoiding accidents by following the rules for the riding and parking of bicycles.

● Garbage and Recycling...... 2 This booklet is divided into 8 parts ● Energy Conservation and Ecology...... 7 1. Preparing for Emergencies and Disasters ● Use of Bicycles...... 7 2. Procedures for Changes of Address and Taxes ● Renting Accommodation...... 11 3. Insurance, Health Maintenance and ● Procedures When Moving Out...... 13 Welfare 4. Employment and Status of Residence ● Daily Life...... 13 5. Childbirth, Child-Raising, and Education ● Rules for Using the Sewage System in a Comfortable Way...... 15 6. Living ● Banks...... 15 7. Leisure ● How to Pay Utility Charges...... 15 8. Useful Information

For inquiries regarding matters written in this book, please refer to the Shinjuku Foreign Resident Advisory Corner noted on the last page of this booklet where counseling in foreign languages is available. When you contact departments or telephone numbers listed in this booklet, unless otherwise speci- fied, be sure to speak in Japanese or have someone who speaks Japanese talk for you. The information in this publication is subject to change. This booklet is printed on recycled paper. A company commissioned by the city printed 1,800 copies of this publication, at a cost of ¥76.7 per copy (including tax, but excluding the cost of editing). Living

● Reduce Waste with 3Rs Garbage and Recycling Recycling items instead of throwing them away as garbage helps the global environment in that it conserves natural resources. Let’s work together to ■ How to Dispose of Recyclable reduce garbage and reuse recyclable resources. Observe the following 3Rs to reduce garbage: Resources and Garbage ○ Reduce Reduce items that will become garbage. For ex- Shinjuku Waste Collection Office ample, do not buy unnecessary items. 2-1-1 Shimo-Ochiai, Shinjuku-ku ○ Reuse 03-3950-2923 Make the most of items without throwing them Shinjuku-Higashi Waste Collection Center away. For example, use the same bottle over and over 25 Sanei-cho, Shinjuku-ku again. 03-3353-9471 ○ Recycle Kabukicho Waste Collection Center Process items into recyclable resources. For exam- 2-42-7 Kabuki-cho, Shinjuku-ku ple, separate old paper, bottles, and cans and dispose 03-3200-5339 of them as recyclable resources.

As a rule, the collection of recyclable resources and garbage from regular households is free of charge. There is a fee, however, for the collection of large amounts of garbage and oversized garbage. A fee is charged for all recyclable resources and garbage from shops and businesses. As a rule, the city would like shops and businesses to handle their own garbage (through use of a waste collection company or recyclable resource collection company). The Shinjuku City Office only deals with small-scale shops and businesses that have difficulty finalizing contracts with waste-collection companies or other similar organizations, and they must attach official Shinjuku City Garbage Handling Fee Tickets to their garbage. Please purchase these stickers at any shop showing the agency sign, and place the stickers on garbage bags, newspapers, and magazines in a spot where they can easily be seen. It is important that everybody observes the rules when disposing of recyclable resources and garbage, to eliminate any possible problems with neighbors. Shinjuku City Office has information in foreign languages on how to dispose of recyclable resources and garbage, so please use this information. Also, a PDF version is available on Shinjuku City’s Information on Everyday Living for Foreign Resi- dents website. www.foreign.city.shinjuku.lg.jp/en/

2 Inquiries Section in charge Address Tel. Website Fax Living

● How to Dispose of Recyclable Resources Collection Category Collection Site Please Be Aware of the Following Points! Frequency ○ Bind items with string according to type. Collection is made on rainy Newspapers (includes fli- days as well. ers) ○ Fold newspapers into four (A4-size). Magazines (includes note- Recyclable resources and gar- ○ The following items are not collected as recyclable resources, so please books, confection boxes, Once a bage collection site dispose of them as combustible garbage: wrapping paper, and enve- week Please put out by 8 a.m. on the Photographs, heat-sensitive paper, paper cups, window envelopes, paper lopes) collection day. scraps, plastic-coated paper, waxed cardboard, oily stained paper such as Cardboard pizza home-delivery boxes, etc. Paper Cartons ○ There is a charge for the collection of business-related recyclable resources. Please attach a Garbage Handling Fee Ticket to the garbage. Plastic Containers and Wrapping with the Iden- ○ Items that are dirty are not considered recyclable resources. tifying Mark (such as ○ Items that are not completely emptied or that are difficult to clean should Recyclable resources and gar- plastic bottles, cups, trays, be disposed of as combustible garbage. Once a bage collection site packages, and tubes; plastic ○ Dispose of items together in a garbage container with a lid or a transpar- week Please put out by 8 a.m. on the bags for confections and ent/semitransparent garbage bag. collection day. frozen food; retort pouches; ○ There is a fee for the collection of business-related recyclable resources. plastic lids; plastic clasps; Please attach a Garbage Handling Fee Ticket to the garbage. plastic shopping bags; etc.) ○ After rinsing the insides out with water, please place these items in a transparent/semitransparent plastic bag. As a rule, broken bottles, bottles Bottles (for food, bever- you cannot clean properly, medicine bottles (except for bottles that con- ages, cosmetics, and medi- tained medicinal drinks), light bulbs, and fluorescent lights are not col- cines) lected as recyclable resources. Please dispose of these items together with metal, ceramic, and glass items. Please take returnable bottles—such as beer bottles and issho-bin (1.8-liter sake bottles)—to a liquor store. Recyclable resources and gar- ○ After rinsing the insides out with water, please place these items in a Once a bage collection site transparent/semitransparent plastic bag. Cans you cannot clean properly, Cans (for food and bever- week Please put out by 8 a.m. on the cans that held contents other than food and beverage, and itto-kan (18-liter ages) collection day. cans) are not collected as recyclable resources. Please dispose of them together with metal, ceramic, and glass items. Spray Cans, Gas Cylinders, ○ Please place these items in a transparent/semitransparent plastic bag after Disposable Dry-Cell Batteries using up their contents completely. ○ After rinsing the insides out with water, please crush plastic bottles and Plastic PET Bottles (with place them in a transparent/semitransparent plastic bag. Dispose of caps the identifying mark ) and labels together with plastic containers and wrapping. Notes: 1. At some garbage collection sites, such as those for apartments and condominiums, the collection containers/nets are distrib- uted. Please place bottles in the yellow containers; cans in the blue containers; spray cans, gas cassettes, and dry-cell batteries in the green containers; and plastic PET bottles in the blue nets. 2. A fee is charged for the collection of business-related recyclable resources. Please place such items in a bag and attach the Garbage Handling Fee Ticket according to the size of the bag. ○ Please place disposable dry-cell batteries in the dry-cell battery collection box. There are boxes at Shinjuku City Office Main Bldg., Branch Offices, Disposable Dry-Cell Bat- Collection box at municipal fa- Lifelong Learning Halls, Kotobuki Hall, children’s halls, post offices and teries (alkaline, manganese, ── cilities supermarkets. In addition, please take button-type batteries, rechargeable and lithium) small batteries (nickel-cadmium batteries, nickel metal hydride batteries and lithium ion batteries) and mobile batteries to cooperating recycling shops. ○ After you have emptied the carton, rinse it with water, cut it open, let it dry, and place it in the collection box. Please dispose of dirty cartons and Cartons Collection box at municipal fa- ── those with aluminum inner lining as combustible garbage. (500 ml or larger) cilities ○ Collected at municipal facilities and recyclable resource collection boxes located at supermarkets and similar locations. ○ Please rinse the white styrofoam trays lightly and dry them before putting them in the boxes. ── Collection box at municipal fa- ○ In addition to municipal facilities, some supermarkets, co-ops, etc. con- White Styrofoam Trays cilities duct collections independently. Check the rules of the collecting store (such as rinsing off any dirt and sticking to the types of trays accepted) before placing items in the collection box. Shinjuku Waste Collection Of- Collection of used small fice, Shinjuku-Higashi Waste electronic devices (mobile Collection Center, Kabukicho phones, mobile music play- Waste Collection Center, Shinju- ○ Nine types of used small electronic devices are collected at service coun- ers, portable game devices, ku Waste Station/Resource Cen- ters of the collection sites at left. digital cameras, portable ── ter, Shinjuku Recycling Center, ○ Please note that the collection schedules of these service counters vary. video cameras, portable car Nishi-Waseda Recycling Center, ○ Put these items in the collection boxes at the City Office Main Building navigators, electronic dic- Waste Reduction and Recycling 1F, Branch Offices and the Environmental Studies and Information Cen- tionaries, calculators, and Division of Shinjuku City Of- ter (Eco Gallery Shinjuku). accessories such as remote fice (Shinjuku City Office Main controllers, AC adaptors Bldg. 7F) and collection boxes at and cables) the Branch Offices, etc. 3 Living

● How to Dispose of Garbage

Collection Category Collection Site Please Be Aware of the Following Points! Frequency

Combustible Garbage ○ Please separate garbage properly and place the garbage (Kitchen scraps, paper in containers or transparent/semitransparent plastic scraps, wood chips, plastic bags. Please pick up your empty containers as soon as items other than contain- possible. ers and wrapping with the ○ Wrap sharp objects, such as glass and skewers, using Twice a week thick paper, and label it “kiken (dangerous)” before Recyclable resources identifying mark, rubber disposal. and garbage collec- items, leather items, dispos- ○ Be sure to use lighters completely before disposal. tion site able diapers, sanitary nap- Please put them in a separate bag from other garbage. Please put out by 8 kins, chemical rags, cigarette ○ Please be sure to place household mercury thermom- a.m. on the collec- butts, etc.) eters and mercury blood pressure measuring machines tion day. in a separate transparent/semitransparent bag so that Metal, Ceramics, and Glass the contents can be seen. (This category includes small Twice a ○ Please place fluorescent lights in paper cases before disposal. electric appliances, lighters, month ○ There is a fee for the collection of business-related etc.) garbage. Please attach a Garbage Handling Fee Ticket.

○ Garbage items measuring over 30 cm on any side— Oversized Garbage (exclud- such as furniture, bedding, electric products or bi- ing air conditioners, TVs, cycles—are considered oversized garbage. refrigerators, freezers, laundry ○ There is a fee for the collection of all oversized gar- machines, clothes dryers, and bage. After making a reservation with the Oversized personal computers) Garbage Reception Center, please purchase the ap- Call the Oversized Garbage In front of the house, propriate Oversized Garbage Handling Fee Tickets and etc. attach them to the oversized garbage on the day of col- Reception Center, 03-5296- On a reserva- Please put out by 8 lection. 7000 for reservations (Mon. tion basis a.m. on the collec- ○ There are handling fee reduction programs for victims through Sat., 8 a.m. to 7 p.m.). tion day. of natural disasters and fires, those receiving public Reservations can also be made financial assistance for everyday living, and recipients over the Internet (24 hours). of Child Support Allowance, Special Child Support Al- Website: lowance, and Age Welfare Pension. http://sodai.tokyokankyo ○ The city does not collect oversized garbage produced .or.jp/ from business activities. Please make arrangements to dispose of these items.

● Air Conditioners, TVs, Refrigerators (Freezers), Laundry Machines, Clothes Dryers, and Personal Computers

○ Since these items are covered by the Home Appliance Recycling Law, the city does not collect them. ○ When replacing your old appliances, please ask the store where you are purchasing a new one to handle your used appliance. Air Conditioners, If you are simply throwing away your old appliance, ask the original store of purchase to handle your used appli- TVs, Refrig- ance. erators (Freez- ○ If you are unable to ask an electric appliance store to handle your used appliance, please call the Electric Appliance ers), Laundry Recycling Reception Center. Machines, and Electric Appliance Recycling Reception Center, 03-5296-7200 (Mon. through Sat., 8 a.m. to 5 p.m.) Clothes Dryers ○ The person disposing of items must bear the cost of the recycling fee and a separate collection/transportation fee. For more information on recycling fees and collection/transportation fees, please ask the retail store or the Electric Appliance Recycling Reception Center.

○ Personal computers that are no longer needed are collected and recycled by the manufacturers. ○ Personal computers are not collected by the city. Please apply for collection with the manufacturer of the computer you plan to dispose of. Personal Com- Note: You can find the telephone number of the manufacturer at the PC3R Promotion Association ( 03-5282-7685, puters www.pc3r.jp/) Contact PC3R Promotion Association for personal computers of which you don’t know the manufacturer or hand-made computers. Note: The following items are not collected by the city. Please call the waste collection office or waste collection center for more information. Hazardous items, dangerous items, items that emit strong odors, and items that are difficult to dispose of. Examples: Industrial chemicals, fireworks, matches, gas cylinders (excluding those for tabletop cooking equipment), paint thinner, light oil, kerosene, gasoline, paint, printing ink, car batteries, soil, sand, rocks, concrete blocks, sludge, fire extinguishers, automo- biles, motorcycles, tires, pianos, heat-resistant safes, etc. 4 Living

■ To Prevent Crows and Cats ● City Parks Tobu Park Office from Causing Damage to Gar- Jurisdiction: East of Meiji-dori Avenue bage Collection Sites 03-5361-2451 Seibu Park Office Shinjuku Waste Collection Office Jurisdiction: West of Meiji-dori Avenue 2-1-1 Shimo-Ochiai, Shinjuku-ku 03-3364-2421 03-3950-2923 ● Metropolitan Roads (contracted to Shinjuku City Shinjuku-Higashi Waste Collection Center by the Tokyo Metropolitan Government) 25 Sanei-cho, Shinjuku-ku Shinjuku Waste Collection Office 03-3950-2923 03-3353-9471 Shinjuku-Higashi Waste Collection Center Kabukicho Waste Collection Center 03-3353-9471 2-42-7 Kabuki-cho, Shinjuku-ku Kabukicho Waste Collection Center 03-3200-5339 03-3200-5339 ● National Roads To prevent crows and cats from scattering kitchen Tokyo National Highway Office Yoyogi Branch scraps and to keep garbage collection sites as clean 03-3374-9451 as possible, the City Office serves as a source for the ● Private Property (including empty lots) rental of crow-prevention nets. The carcass will be handled at the expense of the Crow-prevention nets are free for use by those who property owner. If you ask a waste collection office or use or maintain garbage collection sites. waste collection center to handle the carcass, a handling fee (¥3,000 per animal) will be charged. ■ Handling Animal (Dog, Cat, etc.) Carcasses ■ Shinjuku Recycling Center

Shinjuku Waste Collection Office 4-10-2 Takadanobaba, Shinjuku-ku 2-1-1 Shimo-Ochiai, Shinjuku-ku 03-5330-5374 03-3950-2923 Closed: Mon. (Open if Mon. is a national holiday, Shinjuku-Higashi Waste Collection Center and closed the following day) and during the year- 25 Sanei-cho, Shinjuku-ku end/New Year holidays (December 29 through Janu- ary 3) 03-3353-9471 Kabukicho Waste Collection Center To promote the three Rs (reduce, reuse and recycle), 2-42-7 Kabuki-cho, Shinjuku-ku the Center conducts classes on recycling and various 03-3200-5339 programs geared toward the reduction of garbage. (1) Reading area and rental of library books If a pet dies, you can bury your pet in a private cem- (2) Classes on the environment and recycling etery or ask the waste collection office (Handling fee: A venue for people to enjoy learning about the ¥3,000 per animal) to handle the carcass. The waste three Rs, the Center holds classes two or three collection office will not handle any carcass weighing times per month. 25 kg or more. (3) Flea Markets If you find an animal carcass on the street, or on Held on the first and third Sundays of the month park or private land (including empty lots), please tell (4) Recycle Shop Moichido Club a maintenance person who will handle its disposal. Clothes and daily commodities that are no longer ● City Roads needed are sold. Tobu Public Works Office (5) Catalog of Items Jurisdiction: East of Meiji-dori Avenue Used electric appliances and interior objects are 03-5361-2454 posted on the bulletin board, and items that are Seibu Public Works Office cataloged in this manner are sold. Jurisdiction: West of Meiji-dori Avenue (6) Display and Sale of Furniture 03-3364-2422 Reusable furniture that is collected and repaired at Nishi-Waseda Recycling Center is sold. (7) Collection of Recyclable Resources

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Nine kinds of items are collected at recyclable re- ■ To Prevent Damages Caused source collection stations. (8) Meeting Room Rentals by Littering of Empty Cans and City residents can rent meeting rooms for recycling Smoking on the Street activities. Note: Registration is required before using services (3) City Beautification Section, Waste Reduction through (5). and Recycling Division

■ Nishi-Waseda Recycling Center Littering is prohibited in the public areas of Shin- juku City (such as the streets). Violators will be fined 3-19-5 Nishi-Waseda, Shinjuku-ku (¥20,000 or less), especially in the Designated Beau- 03-5272-5374 tification Areas (Shinjuku Station east exit, Shinjuku Closed: Mon. (Open if Mon. is a national holiday, and Station west exit, and Takadanobaba Station areas). closed the following day) and during the year-end/ Smoking on the street is prohibited throughout the New Year holidays (December 29 through January 3) entire city except for certain designated areas. Smok- ing while walking is, of course, prohibited, as well To promote the three Rs (reduce, reuse and recycle), as smoking while standing using a portable ashtray. the Center conducts classes on recycling and various Respect the rules and observe the designated smoking programs geared toward the reduction of garbage. and nonsmoking areas so that everyone—particularly (1) Reading area and rental of library books those who need to avoid cigarette smoke for specific (2) Classes on the environment and recycling health reasons (e.g., asthmatics), those who are sen- A venue for people to enjoy learning about the sitive to smoke, and children—can breathe free and three Rs, the Center holds classes on an ongoing enjoy their time outside. basis. Please cooperate in creating a safe, clean town we (3) Flea Markets can live in with peace of mind. Held on the second and fourth Saturdays of the month (4) Catalog of Items Used electric appliances and interior objects are posted on the bulletin board, and items that are cataloged in this manner are sold. (5) Display and Sale of Furniture Used furniture is collected, repaired and sold. (6) Collection of Recyclable Resources Nine kinds of items are collected at recyclable resource collection stations. Note: Registration is required before using services (3) and (4).

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gasoline, increases the amount of CO2 in the air and Energy Conservation causes global warming. If each and every one of us leads a life of environ- and Ecology ment-friendly habits, we can significantly reduce the amount of CO2 produced. Let’s maintain an efficient and environment-friendly lifestyle in a fun way for ■ Ten Things That Can Be Done at children, who will shoulder the responsibility for fu- Home ture generations.

Our consumption of utilities that are essential in our everyday lives, such as electricity, gas, water, and

Amount of CO2 Amount of Money What to Reduce Reduced per Day Saved per Day 1. Set the air conditioner at 28°C and the heater at 20°C. Approx. 80.0 g Approx. ¥5.0 2. Adjust the temperature in the refrigerator according to the season. Approx. 59.2 g Approx. ¥3.7 3. Adjust your TV’s display so that the screen is not too bright. Approx. 26.0 g Approx. ¥1.6 4. Run the washing machine less often by washing larger loads. Approx. 5.8 g Approx. ¥10.8 5. Shut down personal computers while not in use. Approx. 30.1 g Approx. ¥1.9 6. Unplug the electric hot water pot when the water starts to boil. Approx. 103.0 g Approx. ¥6.5 7. Reduce your shower time by one minute. Approx. 79.7 g Approx. ¥7.6 8. Replace electric light bulbs with bulb-type florescent lights. Approx. 80.5 g Approx. ¥5.1 9. Boil vegetables (such as broccoli and pumpkins) in the microwave. Approx. 42.2 g Approx. ¥2.5 10. Close the lids of heated toilet seats equipped with “washlet”/bidet features Approx. 33.4 g Approx. ¥2.1 while they are not in use. Source: Katei no sho-ene dai-jiten (Household energy conservation handbook), the Energy Conservation Center, Japan; 2012 edition.

You can ride your bicycle on the sidewalk if there is a Use of Bicycles sign that says bicycles are permitted, however, bicycles must ride nearer to car traffic than pedestrians. In addition, if there are bicycle lanes, you must use them un- ■ Traffic Rules for Bicycles less there are unavoidable circumstances. If there are no sidewalks, you can ride your bicycle on the side strip ● Let’s obey the traffic rules for bicycles except when it would be an obstruction to pedestrians. Thinking that you are safe on a bicycle and ignor- In such cases, you should adjust your speed and the ing the traffic rules can lead to a major, or even fatal, way you ride your bicycle so as not to get in the way of accident. Although you do not need a license to ride pedestrians. (Violators may be fined ¥20,000 or less.) a bicycle, if you do not obey the traffic rules, this is ● Observe traffic signals and signs considered to be a traffic violation punishable (in (Violators may be imprisoned for three months or some cases) by a fine or imprisonment. less or fined ¥50,000 or less.) ● Ride on the left side of the road ● Follow the rules for turning left or right As a rule, if there is a sidewalk for pedestrians, When making a right turn at an intersection, you you should ride your bicycle on the street with other must go straight to the opposite corner before turning vehicles. In addition, you must generally ride on the right. If there is a traffic signal, obey the light of the left side of the road. (Violators may be imprisoned for signal in front of you; then be careful of the cars that three months or less or fined ¥50,000 or less.) are moving straight ahead. In addition, when making a left turn, you must slow down as you ride along the

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left side of the road and turn left. Be careful of any Takadanobaba Station Daini Parking Lot is open pedestrians who are crossing the street. (Violators from 7 a.m. to 9 p.m. (closed on Sundays, national may be fined ¥20,000 or less.) holidays, and year-end/New Year hplidays) ● Park bicycles in parking lots for bicycles and motorcycles Bicycles are a convenient means of transportation ● Check your bicycle for safety before riding it that anyone can use—you can carry luggage and widen ● Ride your bicycle in a way that does not cause your range of activity. However, if you leave your bi- problems for pedestrians cycle on the street, this obstructs pedestrian traffic and When riding your bicycle, you must be conscious makes areas where crowds gather, such as station areas, of safety for pedestrians. When riding on a sidewalk, particularly dangerous. leave enough space for pedestrians; if there is any Shinjuku City has established parking lots for bi- chance of danger, stop first before proceeding. The cycles and motorcycles, on-street parking spaces for roads are not for bicycles only. Be particularly careful bicycles and motorcycles, and bicycle control areas on not to cause problems for pedestrians when riding on sidewalks near stations in the city. There are regular sidewalks. (Violators may be fined ¥20,000 or less.) use and temporary use (one-day use or hourly use) ser- ● Turn on the front light of your bicycle when it vices. Except for some parking lots, they are available is dim or dark outside on a 24-hour basis. Fees are charged, and the fee must (Violators may be fined ¥50,000 or less.) be paid on the day of use for temporary use. For regular ● Riding a bicycle while using an umbrella or cell use, please apply with the parking lot you wish to use. phone is not permitted Please note that parking lots may be closed due to (Violators may be fined ¥50,000 or less.) community events or construction. ● You must not ride your bicycle while under the influence of alcohol ● Parking Lots for Bicycles and Motorcycles (Violators may be imprisoned for five years or less These are parking lots constructed within specific or fined ¥1,000,000 or less.) properties near train stations. There are also parking ● Do not carry passengers on your bike lots for motorcycles. Bicycles must be ridden without passengers. (Vio- lators may be fined ¥20,000 or less.) However, those Name Inquiries and Remarks who are 16 years of age or older may carry a pas- Shinjuku-Nishi- senger if that passenger is under 6 years of age and is guchi Station (Only hourly use for bicycles is placed in a seat for toddlers or is a child under 4 years ( 7-1 Nishi- permitted.) of age and is strapped to the rider’s back with a belt Shinjuku) or sling. A rider 16 years of age or older may also Takadanobaba Station Daiichi carry two toddlers if the bicycle meets safety stan- Parking Lot for Bicycles and Mo- Takadanobaba dards for carrying two toddlers and has seats designed torcycles Station Daiichi 03-5386-3310 for them. ( 4-10-2 (Both regular and temporary rent- ● When changing directions while riding, be sure to Takadanobaba) als are possible, for all types of look back to check for safety before proceeding vehicles.) ● Have children wear helmets while they are on Takadanobaba Station Daini bicycles Takadanobaba Parking Lot for Bicycles and Mo- Station Daini torcycles ( 2-19 03-3368-4032 ■ Parking Lots for Bicycles and Takadanobaba) (For bicycles only) Motorcycles Takadanobaba Station Daiichi Takadanobaba Parking Lot for Bicycles and Mo- Bicycle Countermeasures Section, Traffic Af- Station Daisan torcycles fairs Division ( 1-35 03-5386-3310 Ask at the parking lot for bicycles and motor- Takadanobaba) (Only bicycles and motorcycles 50 cc or less are permitted.) cycles you plan to use Hours: 7 a.m. to 7 p.m. (closed on Sundays, na- Shin-Okubo Station Parking Lot Shin-Okubo for Bicycles and Motorcycles tional holidays, and year-end/New Year holidays) Station 03-5285-4607 Note: The Takadanobaba Station Daiichi Parking ( 2-3 (Both regular and temporary rent- Lot is open from 5 a.m. to 1 a.m. the following Hyakunin-cho) als are possible, for all types of day (closed only during the New Year holidays). vehicles.)

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Akebonobashi Station Parking ○ Usage Fees Lot for Bicycles and Motorcycles Akebonobashi Regular Use Regular Use 03-3226-4866 Station (1 Month) (3 Months) (For bicycles and motorcycles Category ( 5 Kata-ma- 50 cc or less, only one-day use is For For For For chi) possible. For motorcycles over 50 Adults Students Adults Students cc, only hourly use is permitted.) Bicycles ¥1,800 ¥1,400 ¥5,000 ¥4,000 Shinjuku Station West Exit Park- Kokuritsu-Kyo- Motorcycles ing Center ¥3,000 ¥2,400 ¥8,400 ¥6,600 gijo Station (50 cc or less) 03-3340-0448 ( 10 Kasumiga- (Only regular parking for bicy- oka-machi) cles is permitted.) Regular Use Regular Use (6 Months) (1 Year) Kagurazaka Category Station For For For For ( 104 Yarai-cho) Kagurazaka Station Parking Lot Adults Students Adults Students for Bicycles and Motorcycles Ushigome-Kagu- 03-3267-0890 Bicycles ¥10,000 ¥8,000 ¥20,000 ¥16,000 razaka Station (For bicycles only) Motorcycles ( 15 Tansu- ¥16,800 ¥13,200 ¥33,600 ¥26,400 machi) (50 cc or less) Ushigome- Kagurazaka Station Parking Lot Yanagicho Sta- for Bicycles and Motorcycles Category One-Day Use tion 03-3267-0890 ( 1-10 and 2-6 (For bicycles, only regular use is Bicycles ¥100/day Hara-machi) permitted.) Motorcycles ¥200/day Yotsuya Station (Only hourly use for bicycles is (50 cc or less) ( 1-5 Yotsuya) permitted.) Takadanobaba Station Daiichi Category Metered Parking Parking Lot for Bicycles and Mo- ¥100/day Shimo-Ochiai torcycles Bicycles Station 03-5386-3310 (Free for the first 2 hours) ( 1-17 Kami- (Only bicycles and motorcycles Motorcycles Ochiai) 50 cc or less are permitted. For (50 cc or less) ¥100/hour motorcycles 50 cc or less, only Motorcycles (Free for the first 2 hours) regular parking is available.) (over 50 cc) Nishi-Shinjuku- Gochome Station (Only hourly use for bicycles is ( 4-5 Nishi- permitted.) ● On-Street Parking Spaces for Bicycles and Mo- Shinjuku) torcycles Shin-Okubo Station Parking Lot These are parking lots with machines (racks) on the Okubo Station for Bicycles and Motorcycles street near train stations. There are also parking lots ( 2-24 03-5285-4607 for motorcycles. Hyakunin-cho) (Only hourly use for bicycles is permitted.) Location Inquiries and Remarks Nakai Station Kita Parking Lot Nakai Station Shin-Okubo Station Parking for Bicycles and Motorcycles Minami Lot for Bicycles and Motor- 03-3954-6211 ( 2-20 Kami- Higashi-Shinjuku cycles (Only bicycles and motorcycles Ochiai) Station 03-5285-4607 50 cc or less are permitted.) (Only regular use for bicycles is permitted.) Nakai Station Kita Parking Lot Nakai Station for Bicycles and Motorcycles Shinjuku Station (Only motorcycles are per- Kita 03-3954-6211 New South Exit mitted.) ( 1-18 Kami- (Both regular and temporary rent- Ochiai) als are possible, for all types of vehicles.)

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(Only hourly use for bicycles Location Inquiries Sodai-dori Avenue and motorcycles 50 cc or less is permitted.) Shinjuku Station Shinjuku Station West Exit Ochiai-Minami-Naga- Yotsuya Station Parking Center saki Station 03-3340-0448 Nishi-Shinjuku-Go- Shinjuku Station (For bicycles only) chome Station Shinjuku Station West Exit Takadanobaba Station Dai- Parking Center ichi Parking Lot for Bicycles Shinjuku-Nishiguchi Toden Arakawa 03-3340-0448 and Motorcycles Station Line’s Waseda Sta- 03-5386-3310 tion Shinanomachi Station (Only regular parking for bicycles is possible.) Shinjuku-Gyoemmae Station Takadanobaba Station Dai- ichi Parking Lot for Bicycles Yotsuya Station Ochiai Station and Motorcycles Takadanobaba Station 03-5386-3310 Takadanobaba Station Daiichi Parking Lot for (For bicycles only) Bicycles and Motorcycles Akebonobashi Station Park- Waseda Station 03-5386-3310 ing Lot for Bicycles and Yotsuya-Sanchome Iidabashi Station Motorcycles Station 03-3226-4866 Wakamatsu-Kawada (For bicycles only) Station Kagurazaka Station Parking Shinanomachi Sta- (Only hourly use for bicycles (For bicycles only) Lot for Bicycles and Motor- tion is permitted.) Ushigome-Kagurazaka cycles, 03-3267-0890 Station Next to the City Of- (Only motorcycles are per- fice mitted.) (For bicycles only) Akebonobashi Station Akebonobashi Station Park- ing Lot for Bicycles and Mo- ○ Usage Fees Ichigaya Station torcycles, 03-3226-4866 Regular Use Regular Use Shin-Okubo Station Parking (1 Month) (3 Months) Category Okubo Station Lot for Bicycles and Motor- For For For For cycles, 03-5285-4607 Adults Students Adults Students Bicycles ¥600 ¥500 ¥1,700 ¥1,400 ○ Bicycle Control Area Handling Fees Category Annual Fee Regular Use Regular Use (6 Months) (1 Year) Bicycle ¥5,000 Category For For For For Motorcycle (50 cc or less) ¥8,000 Adults Students Adults Students Bicycles ¥3,400 ¥2,800 ¥6,800 ¥5,600 ● Yearly Application for Parking Spaces Each year for about a month starting in January, you can apply to use parking lots and on-street park- Category Metered Parking ing spaces for bicycles and motorcycles as well as ¥100/day Bicycles bicycle control areas during the following fiscal year. (Free for the first 2 hours) For details, please read the municipal newsletter or Motorcycles (50 cc or less) ¥100/hour visit the city’s website. To apply and register after the Motorcycles (over 50 cc) (Free for the first 2 hours) period above, please inquire at the specific parking lot or parking area you plan to use. These facilities are listed in the Inquiries section found in each table. ● Bicycle Control Areas These are temporary parking lots using part of the ● Removal of Illegally Parked Bicycles and Motorcycles street. They can be used for regular-use parking for With the increase in the use of bicycles, illegally bicycles and motorcycles (50 cc or less). parked bicycles that obstruct traffic have become a social problem across Japan. Shinjuku City removes

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and stores bicycles and motorcycles that are left on ¥2,000 per month Monthly member- For each additional First thirty minutes: the street near station areas. To reclaim your bicycle, ship (corporate) thirty minutes: ¥100 Free of charge you must pay a handling fee. Regular member ¥4,000 per month Not applicable (corporate) ○ Fee to Have a Bicycle/Motorcycle Returned Note: You can pay by a credit card, etc. that you list at the time you register for membership. Motorcycles Motorcycles Bicycles (50 cc or less) (over 50 cc) ● One-Day Pass You can obtain a one-day pass without registering ¥3,000 ¥5,000 ¥8,000 for membership. You can purchase this pass at an unstaffed registration machine (a credit card or transportation IC card is required) or a one-day pass vend- ■ Bicycle Sharing ing location (some form of personal ID is required). Besides the basic fee, a separate fee of ¥500 (tax not The bicycle-sharing system allows you to borrow included) for issuing a special IC card is required at a and return bicycles at any of several “cycle ports” one-day pass vending location. (bicycle borrow/return locations) within the community, typically on a 24-hour basis. You can use any of Information on how to use the bicycle ports and the cycle ports in Shinjuku, Chiyoda, Chuo, Minato, their locations is provided on the bicycle-sharing Bunkyo, Koto, and Shibuya cities (as of February 1, website. 2018). http://docomo-cycle.jp/tokyo-project/en_index.html Customer Support Desk, DoCoMo Bikeshare Inc. ● How to Use the Service 1. Membership registration 0120-116-819 Have your credit card and mobile phone (that can receive e-mail) handy and you can apply on the bicycle sharing website. 2. Borrow a bicycle Renting Accommodation Designate (reserve) a bicycle at a cycle port via the website. You will receive a four-digit passcode via e- mail. Input the code in the bicycle panel to unlock the ■ Housing Consultation bicycle. Note: You can also borrow a bicycle by registering Residence Support Section, Housing Division your IC card (such as your Suica or Pasmo) as a card key. You can use consultation services offered by hous- 3. Temporary parking ing consultants (real estate brokers) dispatched by Lock the bicycle manually. If you input the four- real estate industry groups within Shinjuku City. digit passcode, the bicycle will automatically unlock. Hours: First through fourth Thursdays and Fridays 4. Return the bicycle (excluding national holidays, etc.), 1 to 4 p.m. (Reser- Lock the bicycle manually and press the “Enter” vations required.) button on the bicycle panel to complete return proce- Location: Housing Division, Shinjuku City Office dures. You will receive confirmation via e-mail that Main Bldg. 7F you have completed the return. ● Relocation Consultation ○ Fees Information on housing vacancies is provided so Basic Fee Extension Fee Plan that elderly and disabled persons unable to look for (tax not included) (tax not included) a place to live can find private rental places without ¥2,000 per month Monthly member- For each additional First thirty minutes: problems. ship thirty minutes: ¥100 Free of charge One-trip member- ¥150 for first thirty For each additional ● Real Estate Broker Consultation ship minutes thirty minutes: ¥100 You can ask for advice about problems related to One-day pass ¥1,500 per day Not applicable private rental contracts for the elderly or disabled persons. Advice is also given on real estate transactions, rental contracts and other topics.

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■ Before Looking for Accommo- ing with a friend who can speak Japanese well. 2. When consulting with a real estate agent, clearly dation give your personal information (such as the name of your school or place of employment), your income If your company does not have company housing, (whether it is salary or money sent from home), or if your school does not have a dormitory, or if there the name of and relationship with your cohabitor/ is no room available even if there is such housing, lodger and joint guarantor, and an idea of where then please visit the consultation desk of your com- you would like to live. Also, it is very important to pany or school and ask if it is possible for them to confirm conditions and restrictions of the room. You introduce you to an apartment or other such housing. may be asked to show some form of identification, If your company or school cannot offer advice, then such as your residence card, school/company ID you must find housing by yourself. card, or salary statement. The best way to find housing is to ask your friends 3. If you find a room that is close to your idea of who live in Japan, look at housing information maga- where you would like to live, go with the real estate zines (in Japanese) sold at kiosks or book stores, agent to see the apartment for yourself, rather than gather information, such as what kind of room (in finalizing a rental contract right away. When visit- terms of size and facilities) you can rent in a specific ing the location, the real estate agent should give area for a specific rate, and consider your own needs, sufficient explanation of the building, and room such as your income and convenience in terms of facilities (check for any damage); you should check transportation for your commute to work or school. other conditions, such as the surroundings (particu- Then decide on the range of rent you are able to af- larly for shops and means of transportation nearby) ford and the area where you would like to live. and amount of sunshine; ask questions if anything Please note that it is best to set a limit of 25 to 30% is not clear to you; then, if everything is suitable for of your income as a maximum ceiling for your rent; you, make an appointment to finalize the contract otherwise, it may cause financial difficulties in your and confirm how much money and what documents everyday life. you will need to prepare.

● Preparations Before Looking for Housing 1. Have about five to six months’ rent ready in ad- ■ Rental Contracts vance, as there are many fees involved with finding a room and finalizing a contract. Prepare the necessary fees and documents (such as 2. When finalizing a contract, you may need a guar- the letter of consent from the guarantor) stipulated by antor. If you are having difficulty finding someone the real estate agent before finalizing the contract on who will share the liability, you might try consult- the appointed contract date. Contracts may be renew- ing your school or company. able (after the contract period) or nonrenewable. Usu- 3. Have your personal seal ready if you are from a ally, the contract is prepared by the real estate agent. country with the custom of using personal seals. The content of the contract varies with the real estate agent and the landlord. Contracts generally use difficult words, and many are difficult to understand with ■ Looking for Accommodation just one reading. The law requires a real estate agent to explain the key terms of the contract to the ten- Once you have a general idea of where you would ant—such as the dimensions and layout of the room, like to live, you can start the actual search for hous- and the rules and restrictions that need to be followed. ing. In Japan, it is not usual to finalize a contract In addition, the contract terms must be issued in writ- directly with the landlord of an apartment or house; ing so that the tenant sufficiently understands the con- instead, a real estate agent contracted by the landlord tent of the contract and conduct a safe negotiation be- (there are many in front of train stations and along fore finalizing the agreement. Any points that are not the main streets) handles the procedures from finding clear should be clarified by asking questions. If the and moving into a new home to finalizing the rental tenant agrees with the contract terms, he/she should contract. There are also agencies that are contracted sign or affix his/her name stamp on the contract to to supervise the building and tenants. finalize it. The contract form includes three copies— one for the tenant, one for the landlord, and one for ● Precautions When Looking for Housing the real estate agent. 1. If you are not confident about your Japanese-lan- When you pay the necessary fees, be sure you guage ability, it is recommended to look for hous- obtain a receipt. Furthermore, although there are dif-

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ferences in the fees and their amount depending on Please remember to complete the following proce- the landlord and real estate agent, the following are dures: customary in the metropolitan area: 1. Resident registration—Family and Resident Regis- tration Division, Shinjuku City Office ● Ya-chin (Rent) 2. National Health Insurance—Medical Insurance and The fee for using the building (room) and affiliated Pension Division, Shinjuku City Office facilities (paid in monthly units). When finalizing the 3. Driver’s License—Police Department contract, pay the rent for the month of the contract starting date. For most contracts, rent is paid in ad- Inquiries: vance at the end of the month for rental the following ● Change of address form for mail month. There are many payment methods, so be sure Please obtain a change of address form at your local to confirm the payment method when finalizing the post office, complete it with the necessary informa- contract. The rental rate is rarely changed during the tion and mail the completed form. effective period of the contract. ● For information on driver’s licenses: Shinjuku Driver’s License Renewal Center, 03- ● Kyoeki-hi (Common Utility and Maintenance 3343-2558 Fees) Koto Driver’s License Center, Metropolitan Police A fee for use of electricity in and the cleaning of Department, 03-3699-1151 common areas, such as the stairs and hallways, as Samezu Driver’s License Center, Metropolitan Police well as maintenance fees. Department, 03-3474-1374 Fuchu Driver’s License Center, Metropolitan Police ● Shikikin (Deposit) Department, 042-362-3591 This is money that is deposited with the landlord as ● Water services security for paying the rent and fulfilling other rental Bureau of Waterworks, Customer Center, 03-5326- contract obligations (usually, one or two months’ 1100 rent). Although the entire deposit is returned when ● Electric power you vacate the premises, in some cases, costs for re- Tokyo Electric Power Company, Tokyo Customer pairs or any unpaid rent are deducted, depending on Center the situation. • For moving out or contract renewal, 0120-995-005 ● Reikin (Gift Money) • Power failure, electric bills, or other concerns, This gift money paid to the landlord is not legally 0120-995-006 required, but is paid as a custom of the community Note: If you contract with a company other than Tokyo (usually, one or two months’ rent). This money is not Electric Power Company, please contact that company. returned. ● Gas Tokyo Gas (dedicated phone line for those who ● Chukai-Tesuryo (Agent’s Fee) change residence) This is paid to the real estate agent as a handling 0570-002230 fee. The typical amount required is one month’s rent Note: If you use propane gas, please contact the par- plus consumption tax. ticular propane gas company. ● Telephone services NTT East, 116 (without area code) Procedures When Moving Out Daily Life

If you plan to move out, you must notify the electric power company, the gas company, the water bureau, NTT and the post office at least two or three days in ■ When You Move In advance. On the day of your move, employees from the companies will conduct a meter check to close After moving in, you will be starting life in your your account. Post offices will forward your mail to new home. If you live in group housing, it is im- your new address (for one year). portant to always remember to keep the volume of 13 Living

noise down so that you will not be a nuisance to your association is composed of many town councils and neighbors. Noise from everyday living, such as con- community groups. These councils and groups are versations, TV/radio, and household noises (noise independent organizations that voluntarily carry out from the kitchen, bathroom, toilet, laundry machines, various activities aimed at promoting friendship and and vacuum cleaners), can be heard by your neigh- maintaining community safety and security. bors. Footsteps in the hallways or stairwell at night, Today there are 200 town councils and community conversations through an open window, and the open- groups in Shinjuku City conducting programs in the ing/closing of doors can be surprisingly loud. Noises local community. in the middle of the night particularly can cause lack of sleep. Please be careful about maintaining a peace- ■ Pets ful and quiet environment. In addition, if you do not fulfill the eligibility re- Shinjuku Public Health Center; Maintenance quirements and observe the restrictions (prohibited Section, Sanitation Division matters) written in the rental contract, this will often lead to trouble with the neighbors, and you may even ● Pet Dog Registration and Rabies Vaccination be asked by the landlord to move out of the premises. The registration of pet dogs and vaccination against Please be aware of this. Troubles arise especially if rabies is required by law in Japan, and registration you increase the number of people living with you, within 30 days of acquiring a dog is required by law as let your friends borrow your home, keep pets (pets well. Upon registration, you will be issued a dog tag. are not allowed in many places), keep your personal Registration is required only once. However, if belongings in the hallway or stairwell, or violate the you move into Shinjuku or from here to another city, rules for garbage disposal. notification is required. Your dog must also receive a Be particularly careful about observing the rules for vaccination against rabies once a year by a veterinar- garbage disposal. Separate your garbage and take it to ian. After the vaccination, you must report to a Public the appropriate garbage collection site in designated Health Center or Branch Office and receive proof of containers or garbage bags on the morning of the col- vaccination. lection day. If you plan to move out before the end of the con- ● Rules for Dog Owners tact term, be sure to tell your landlord (or real estate • When stepping out to walk your dog, have your dog agent) no later than the date designated in the rental relieve itself at home before going out. contract. • Take a bag with you to collect your dog’s waste (to take home and dispose of at home) and some water to ■ Neighborly Ties clean the area. • When walking outside, be sure to put your dog on a To make friends with Japanese people and become leash. a part of the community, it is important to take the ini- • Be sure to attach the dog tag and proof-of-rabies- tiative to talk with your neighbors. When moving into vaccination tag on your dog’s collar. a new place, it is customary to pay a visit to formally greet your next-door neighbors. It is also important to participate in town councils and other neighborhood activities. Town councils and local children’s asso- ciations hold recycling activities, parties, and other events. You can learn about your community through such events.

■ Town Councils and Community Groups

Branch Offices Regional Community Division

Shinjuku City has a local association of town councils for each of its 11 administrative districts. Each

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gardless of the amount. The reason is because keeping Rules for Using the a bank account is safe, and interest is earned. Saving money is called “yokin” or “chokin.” The meaning is Sewage System in a Com- the same in that you keep money in a financial institution. fortable Way Financial institutions where you can keep your money include banks, credit and savings, credit unions, agricultural cooperative unions, post offices, Public Relations Service Section, General and industrial banks. Affairs Division, Bureau of Sewerage, Tokyo Metropolitan Government 03-5320-6511 ■ Opening an Account Savings accounts include futsu-yokin (ordinary ● Do not pour gasoline or kerosene down the drain deposit) and teiki-yokin (time deposit) accounts. Al- Pouring volatile, combustible items down the drain though interest for ordinary deposits is low, you can may cause serious accidents, such as an explosion. deposit and withdraw money freely, and take advan- ● There are various items that should not be tage of various services, such as automatically debit- poured down the drain ing utility charges, sending money, paying credit card If you flush disposable diapers and paper that does bills, and depositing your salary. At the same time, if not dissolve in water down the toilet, this could cause you apply for a cash card, you can also take advan- clogged pipes. tage of the convenience of using ATMs (automatic In addition, do not dispose of chopsticks and plastic teller machines) and CDs (cash dispensers). sheets down the kitchen or bathroom sink. To open an account, please ask the financial institu- ● Let hot water cool down before pouring down the drain tion you wish to use for application details. Pouring hot water down the drain as is, may damage the pipes. ● Do not pour oil down the drain If you pour used cooking oil, such as leftover oil from stir-fried or deep-fried items, down the sink in How to Pay Utility your kitchen, it could clog the sewage pipes and cause odors as well. Take care of leftover oil by using it up Charges completely, wiping the pan before washing, or absorb- ing the oil in cloth or paper. Fees for electricity, gas, water services, telephone, and NHK must be paid to each company by a certain ● Be careful of torrential storms during the rainy day of the month. If you have an ordinary account at season and typhoon season a financial institution, you can pay these bills by us- When rainfall is heavy, rainwater from surface ing the convenient account debit service, which auto- streets can easily flow into semi-basements and base- matically debits the charges from your account by the ments, creating a danger of flooding. designated day. With this method, you do not have to Since opening the door may become difficult due to go to the financial institution or company to pay your the pressure of water flowing in, it is wise not to go bills, and there is no fear of forgetting to pay by the into semi-basements and such areas. deadline. Rain information can be accessed via Tokyo Amesh For more information on the procedures for this ( http://tokyo-ame.jwa.or.jp) (in Japanese and Eng- service, please ask at the counter of your bank or fi- lish). nancial institution.

Banks

In Japan, cash is generally used when shopping. However, it is recommended that you save any cash that you will not be using right away in a bank, re-

15 Service Counters Where Counseling in Foreign Languages Is Available

English 03-5272-5060 ★ Shinjuku Foreign Resident Advisory General everyday living Chinese (Mon. through Fri.) 03-5272-5070 Corner Korean 03-5272-5080 Korean (afternoon only) (Mon.) Chinese, Thai, and Nepalese (Tue.) English (excluding 2nd and 4th (Wed.) ● Shinjuku Multicultural Plaza General everyday living Wednesday of the month) 03-5291-5171 Myanmar (Burmese) and Chinese (Thu.) Korean (Fri.) English (3rd Friday of the month) Consultations con- English and Chinese ● Consultation Support Center for Foreign cerning immigration, Spanish and Portuguese 03-3202-5535 Residents visa procedures, and 03-5125-4039 everyday living Bengalese, Vietnamese, and Indonesian 0570-013904 ● Immigration Information Center Visa consultations English, Spanish, Chinese, Korean, etc. (Mon. through Fri.) 03-5796-7112 English (Mon. through Fri.) 03-5320-7744 ● Tokyo Metropolitan Consultations for General everyday living Chinese (Tue. and Fri.) 03-5320-7766 Foreign Residents Korean (Wed.) 03-5320-7700 Introduction to relevant ● Japan Legal Support Center institutions pertaining English (Mon. through Sat.) 0570-078374 to legal problems ● Police Department Comprehensive Consultations for (Mon. through Fri.) 03-3501-0110 English, Chinese, Korean, etc. Consultation Center victims of crimes Touch-dial #9110 ● Police Department Consultation Corner Consultations for English, Chinese, etc. (Mon. through Fri.) 03-3503-8484 for Foreign Residents victims of crimes ● Tokyo Legal Affairs Bureau Human Human rights consulta- English, Chinese, Korean, Spanish, and (Mon. through Fri.) 0570-090911 Rights Consultation Office tions Portuguese Labor consultations ● Shinjuku Employment Assistance and Introduction of em- English and Chinese (Mon. through Fri.) 03-3204-8609 Instruction Center for Foreigners ployment/part-time jobs (Mon., Thu., and English Fri.) ● Advisory Services for Foreign Workers Labor consultations Chinese (Tue. and Thu.) 03-3512-1612 Tagalog (Tue. and Wed.) Vietnamese (Wed. and Fri.) English (Mon. through Fri.) ● Tokyo Metropolitan Labor Consultation Labor consultations (Tue., Wed., and 03-3265-6110 Center Chinese Thu.) ● Himawari (Tokyo Metropolitan Health Medical institutions English and Chinese (Daily) 03-5285-8181 and Medical Information Center) and medical system Korean, Thai, and Spanish English, Thai, and Chinese, (Daily) 9 a.m. to 8 Korean and Spanish p.m. ● AMDA International Medical Informa- Consultations concern- (Mon., Wed., and Portuguese 03-5285-8088 tion Center ing medical treatment Fri.) 9 a.m. to 5 p.m. Filipino (Wed.) 1 to 5 p.m. Vietnamese (Thu.) 1 to 5 p.m. Telephone consulta- English, Chinese, Korean and Vietnamese (Tue.) 10 a.m. to 12 ● Japan Anti-Tuberculosis Association tions concerning Myanmarese (Burmese; twice a month, 03-3292-1218/9 noon, 1 to 3 p.m. tuberculosis morning only) Consultations on ● Tokyo English Lifeline English (Daily) 03-5774-0992 everyday living ● Japan Post Customer Service Center Postal services English (Daily) 0570-046-111 Telephone services, ● NTT East Information English, Chinese, Portuguese and Spanish (Daily) 0120-005-250 etc. ● Tourist Information Center Tourism and travel English, Chinese, and Korean (Daily) 03-3287-2955 Information on JR East ● JR East Infoline English, Chinese, and Korean (Daily) 050-2016-1603 Japan

English Edition Published by: Shinjuku City Edited by: Multicultural Society Promotion Division Shinjuku City website: www.city.shinjuku.lg.jp/ 1-4-1 Kabuki-cho, Shinjuku-ku 160-8484 Information on Everyday Living for Foreign Residents website: 03-5273-3504 (direct line) 03-5273-3590 http://www.foreign.city.shinjuku.lg.jp/en/ Publishing Date: April 1, 2018 Publication Number: 2018-1-2614