UK Mobility Hub Guidance
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www.como.org.uk Mobility Hubs Guidance Mobility hubs create space This CoMoUK guidance on designed specifically to house Mobility Hubs has been created in conjunction with partners public and shared mobility modes in the EU Interreg North Sea Region “SHARE-North” project and improve the public realm for for city and regional authorities, consultants and partners. local residents and businesses as well as travellers. The concept is As well as an introduction to the concept and benefits of being applied to the streetscape mobility hubs, the document provides advice on tailoring in many European and North hubs to local scenarios American cities. illustrated with case studies. The guide signposts the reader to everything needed to take a mobility hub from concept to reality with details There have never been so many Public transport is the original on available resources on pressing reasons why we need shared mode, however the lines branding, technical drawings to rethink how we move and between public and shared and monitoring of impacts. allocate street space to travel. transport are blurring. There From addressing air quality are many new shared modes problems, decarbonisation of from bike share schemes to, the transport sector, supporting back to base and one-way November 2019 the active travel agenda, car share, shared taxi and decongesting and revitalising buses which are collectively city centres. Improving public changing behaviour and user realm is a win-win even for needs. There is a growing list of businesses on these streets operators clambering to make with evidence for improving more efficient use of the spaces footfall and spending. being otherwise typically taken by a small number of Innovative tools are individuals a day. required to support this transition, to manage space for public transport and shared mobility modes which allow us to make better use of space dominated by inefficiently used private cars. 2 UK Mobility Hub Guidance 2019/20 3 Mobility hubs will generally, In the future the planning of but not necessarily, be situated mobility hubs will need to at significant points on major be incorporated into local, public transport corridors as regional and national land use they form a critical element in policies to ensure space can be supporting the role of high- allocated. frequency public transport within cities and large towns. By looking at these alongside a spatial analysis of economic Mobility hubs have three key and social activity it is possible characteristics: to optimise the planning of hub locations to the requirements • Co-location of public and of the area. shared mobility modes, • The redesign of space to reduce private car space and improve the surrounding public realm, • A pillar or sign which identifies the space as mobility hub which is part of a wider network and ideally provides digital What is a mobility hub? travel information. The definition below has A mobility hub is designed been created building upon and is spatially organised in European best practice: an optimal way so as to facilitate access to and A mobility hub is a transport between modes, recognisable place with including human-powered an offer of different and and shared modes, as well as connected transport modes provide extra transport-related supplemented with enhanced and digital services. facilities and information features to both attract Spread over an area, mobility and benefit the traveller. hubs provide an unambiguous recognisable network of defined areas providing services to connect people through sustainable travel and improve the public realm. 4 UK Mobility Hub Guidance 2019/20 5 Credit: Jan De Graeve Credit: • Improves safety • Improved accessibility and more comfortable It is possible for mobility hubs Mobility hubs by design offer to provide space for adapted a safer and more comfortable and inclusive modes as part of dwell time which will lead to overall transport solutions. improved access for more vulnerable users. — All of these lead to a high concentration of demand, increased patronage and viability of services. — • Raises the profile • Support densification Mobility hubs raise the profile of developments and visibility of the range of Mobility hubs provide an Benefits of mobility hubs shared and sustainable travel impetus for change in modes, which provides a reducing parking provision, new status and appeal, with creating high density • Smarter sustainable • Choice of modes the associated benefits of development and changing Mobility hubs provide choice transport planning reduction in car use. driving habits. In some cases Mobility hubs reclaim the for different journeys and developer contributions can kerb for sustainable and needs. They encourage • Improved public realm be used to fund mobility hubs. equitable modes reducing people to think multi-modally Mobility hubs allow space the dominance of the private and are a complement to be reorganised for the • Management of car and associated problems and enabler of full digital benefit of pedestrians, emerging services: of congestion, carbon integration of services. cyclists and business owners In addition they help to solve emissions, air quality and (Mobility as Service). This addressing parking problems the issue of managing “street social exclusion. Creating a then in turn allows people to and creating more pleasant clutter” from dockless / hierarchical network of such reduce their car use and the urban realm. Converting free floating micro-mobility hubs, creates an attractive, associated impacts. space previously used only services and provide a integrated, viable alternative for private parking to green natural home for EV mobility lifestyle. • Plugging the gaps in the space, waiting areas and charging infrastructure. public transport network additional facilities makes • In suburban areas they can Convenience for a better experience for Mobility hubs provide perform a sustainable ‘first CoMoUK is working with the traveller, increasing convenience for multi-modal or last mile’ connection to SHARE-North partners to patronage. trips, with the possibility the nearest bus or railway create a monitoring framework of seamless switches and services, in a cost effective for mobility hubs to allow the improved links between way. They can provide impacts of mobility hubs to be different layers of transport flexible 24 hour services as more clearly understood and such as the core public a sustainable, accessible, quantified. transport network and alternative to private car shared services. ownership. 6 UK Mobility Hub Guidance 2019/20 7 C: NON-MOBILITY & A1: MOBILITY COMPONENTS - PUBLIC TRANSPORT Components of mobility hubs URBAN REALM IMPROVEMENT MODES & OTHER PICK UP /DROP OFF: • Package delivery lockers • Bus • Demand responsive Mobility hubs can be seen as an A1: Mobility components: • Mini fitness or play area • Tram mini-buses (all one points) interface between the transport Public Transport • Café and Co-working space • Rail • Ride hailing, network and spatial structure of • Outdoor water fountain an area. Mobility hubs include a A2: Mobility components: (shared) taxis range of different components, Non - public transport This diagram illustrates some B: Mobility related of the most commonly used components components: C: Non-mobility & Urban realm improvement A2: MOBILITY COMPONENT: SHARED MOBILITY • Car share: back to base, one way, electric. • Bike share: back to base, one way, electric. • Cargo bike share, cargo bike logistics store • Other future micro-mobility options e.g. e-scooters, moped share • Ride sharing Branded pillar B: MOBILITY RELATED COMPONENTS C: NON-MOBILITY & URBAN REALM IMPROVEMENT • EV car charging • Improved public realm, safer Mobility hubs require a prominent sign or pillar with a common • Bike parking, (Standard, covered, crossings, step free access, road brand to make them visible to the public. The inclusion of a digital restricted access, EV charging) elements in a pillar can provide: repairs, adjustments for disabilities. • Bike repair, pumps • Waiting area space, covered, seating, • Digital pillar, (transport info, planting, artwork, kiosks for coffee • Access to a local transport • A way finding option for local ticketing, way finding, walk etc. website for information on walking and cycling trips distances, local services services • Wi-Fi, phone charging • Registration and ticketing • Child car seats, bike seats & trailers • A journey planning service • Community concierge parcel last for multi-modal trips • Customer services. mile delivery 8 UK Mobility Hub Guidance 2019/20 9 Locations and contexts Mobility hubs can developed Context & A1 - Mobility A2 -Mobility B - Mobility C -Non-mobility in a range of contexts from considerations components: components: related & Urban realm city centres to rural areas. Public transport Non public components improvement They are a tool to enhance transport housing developments, business parks, hospital sites, Large interchanges / City hubs • National & • Car club bay • Large scale • Covered transport interchanges or regional rail - electric & cycle parking waiting area (Larger multi-purpose or a network of smaller EV charging hubs. conventional mobility hubs). • Tram • Digital pillar, • Improved public There is no “one-size fits all” High passenger numbers for starting / ending • Bike share (transport info, realm, safer design for the mobility hub. • Local bus journeys / transferring between modes. -electric & ticketing, way crossing, road or Tailor-made solutions need