Emergency Management Plan of Coleambally Irrigation Co-Operative Limited

CICL EMERGENCY MANAGEMENT PLAN

Areas covered by this plan are: . CICL Area of Operations

. Coleambally Irrigation Co-Operative Limited (CICL) Offices

. CICL Depot

. Coleambally Irrigation Biodiversity Reserve Trust (CIBRT) Reserves

. Coleambally Irrigation District

Emergency Management Plan Number: 2018001

Date of Review: 9/1/2018 Date of Printing: 9/1/2018

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• e arrangements.

CICL INITIAL RESPONSE INFORMATION

(pp4 -21)

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1 Initial Response Information

EMERGENCY NOTIFICATION

1. EMERGENCY SERVICES 000 (Police, Fire, Ambulance)

1. EME 2. CICL Office 02 6954 4003 2. 3. (After Hours Kevin Kelly) 0428544273 4. 5. 24/7 EMERGENCY SUPPORT CONTACT NUMBERS

CEO and Incident Controller 02 6950 2820 0409678037

Assets and Maintenance Manager 02 6950 2818 0428544273

Policy and Communication Manager 02 6950 2824 0428651509

Water Operations Manager 02 6950 2847 0428261752 Water Operations Controllers 0427884430 0427884429

WHS Committee Chairman 02 6950 2839 0420344319

POLICE Griffith LAC & Local 02 6969 4299 02 6954 4104 DOCTOR Coleambally and Darlington 02 6954 4154 02 6968 4444 Point (Dr Koffi)

Rural Fire Service 02 6954 4104 (Police) 02 6968 4144 Coleambally and Darlington Point Poison Information 131126

Ambulance 131233 02 6954 4108

State Emergency Service (SES) 132500

Environment Protection Agency (EPA) 02 6969 0710

Murrumbidgee Shire Council 02 6968 4166

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Murrumbidgee Shire Council(Jerilderie) 03 5886 1200

TELSTRA Faults 132203

Essential Energy Electricity Interruptions 132080 Roads and Maritime Services (RMS) 02 6938 1111 (was RTA) – Wagga Wagga VRA Lloyd Stimson 0419280246 02 6954 4244

RFS – Local Area Magic Breed Coleambally 0427931360 Ross McIntyre Yamma 0428548500 Roy Duffell Maley 0427810573 Ken Brain Emery 0428548388 John Laurie Cadell 0427548534 Andrew Browning Argoon 0429803187 Matt Harris Tubbo 0427544594 John Stuckings Gidgell (Group Captain) 0428549184 Troy Heath Darlington Point 0418671579 Bruce Rollinson Goolgumbla 0428867124 Darren O’Laughlin Gundaline 0488935850 Bronte Bruce Delta (Goolgumbla Brigade) 0419868177

RFS – Command Centre Zone 36 Riverina (S-W Morundah Rd) 02 6931 5855 Zone 38 MIA (North CIA) 02 6964 1144 Zone 39 Mid Murray South 03 5881 5351 (South of 4 Corners Road) Zone 50 Carrathool & Hay 02 6993 4213 Region South (Batemans Bay) 02 4475 1300 Region West (Young) Paul Smith 02 6382 5677

NSW Bushfire Information 1800 679 737

EPA (Griffith) 02 6969 0710

LLS Jerilderie & Narrandera 03 5886 1203 02 6959 2322

All communications in an emergency situation WILL BE by email; Telstra Next G mobile network or UHF Radio Channel 40.

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1.1 Response Table

ASSESS Take control of the situation. Identify incident, location & number of people involved. Assess extent & type of emergency

Treatment Strategies

NOTIFY Notify relevant Control Agency. If CICL is the Control Agency activate the appropriate emergency response Emergency Contact list

ACT Act only if safe to oneself or others Make the incident area safe

Strategies Risk Treatment

EVACUATE Determine if an evacuation is necessary Evacuation Plan

REPORT & RECORD Complete incident response form & take photographs Contact Duty Officer, Corporate Communications & Chief Officer Review Plan

INCIDENT FORM

RECOVERY Arrange counselling through HR Schedule repair works in consultation with Insurance administrator

Investigate incident and implement appropriate recommendations Recovery Arrangements

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1.2 Risk Treatment Strategies

Risk treatment strategies are required for all emergency situations listed in the Emergency Risk Chart. (Table 3.1 p31) Generic risk treatment strategies have been prepared for 12 of the most likely emergency situations for the CICL operational area. Only use those treatment strategies that are relevant to this plan and delete those that are not relevant and add risk treatment strategies that are not included. The overall risk assessment is indicative only and may differ depending on the site. Therefore a risk assessment (likelihood/consequence) is required to be completed using the risk assessment matrix.

In some instances reference will need to be made to: specific procedures (e.g. handling a Bomb Threat); specific policies; Safe Work Practices; and other emergency management procedures provided by other agencies.

Risk Assessment Matrix Consequence/impact Insignificant Minor Moderate Major Catastrophic

Likelihood 1 2 3 4 5

Almost certain H H VH VH VH 5

Likely 4 M H H VH VH

Moderate 3 M M H H VH

Unlikely 2 L M M H H

Rare 1 L L M M H

15 + VH very Very significant risk that will require multi agency response and will result in major high disruption to normal program delivery, a possible adverse community impact, environmental damage and the possibility of a lengthy recovery phase.

5 – 12 H high Significant risk with the incident being managed with multi-agency input and likelihood of disruption to the delivery of normal day to day programs in thebusiness.

4 – 6 M Manage by specific monitoring or response procedures, with management moderate responsibility specified. Incident likely to be managed with other agency involvement. Minimal disruption to normal program delivery.

2 – 3 L low Manage by routine procedures, unlikely to need specific application of resources.

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1.3 Road Incident - Treatment Strategy

Risk Assessment Likelihood Consequence Rating 2 2 4 The rating of four indicates that there is a moderate risk and that it will be managed with other agency involvement and minimal disruption to normal program delivery. Avoidable road incidents are not acceptable to CICL. CICL will address the likelihood and consequence of an incident in three phases: 1. Preparation and Prevention; 2. Response; 3. Recovery.

Preparation/Prevention: Strategies and actions will be put in place (as required) to minimise the likelihood of road incidents e.g. traffic movement advisory signs, road maintenance programs, monitoring programs and advice as required from other agencies.

Response: • Contact 000 for police/ambulance/fire authority response. • Contact office 0269544003 for additional assistance, if required. • Provide assistance, secure the scene and minimise further risk if possible. • Gather and record details. • Hand over all details to response agencies on their arrival. • Continue to provide assistance if requested to do so. • Ensure the accident site and the vehicle(s) are disturbed as little as possible.

Recovery: Any major recovery activities will be as per a rehabilitation plan prepared or approved by the Officer in Charge. This plan will consider such issues as environmental, social and asset impacts as well as the human welfare aspect.

Objective: Ensure staff and public safety is not compromised. Activate emergency response agencies. Provide interim direction at the scene and minimise further escalation of the incident (if possible) until the arrival of response agencies.

Management Actions: Develop and maintain First Aid skills of staff with particular focus on CPR, shock, control of bleeding and care for fractures. Ensure awareness of staff of relevant policy and procedure. Ensure monitoring and risk minimisation programs are in place. Ensure appropriate internal reporting procedures are followed.

Specific Issues: Accessibility and terrain

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1.4 Aircraft Incident - Treatment Strategy

Risk Assessment Likelihood Consequence Rating 3 2 6 The rating of six indicates that there is a moderate risk and that it will be managed with other agency involvement and potential for some disruption to normal program delivery. CICL will address the likelihood and consequence of an incident in three phases: 1. Preparation and Prevention; 2. Response; 3. Recovery.

Preparation/Prevention: Very little can be done in the preparation/prevention area besides ensuring that the likelihood is discussed in the context of the plan and the members of staff are aware of response procedures.

Specific Issues: Accessibility and terrain High usage

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1.5 Water based Incident - Treatment Strategy

Risk Assessment Likelihood Consequence Rating 1 3 3 The rating of three indicates that there is a moderate risk and that it will be managed with other agency involvement and minimal disruption to normal program delivery. Avoidable water based incidents are not acceptable to CICL. CICL will address the likelihood and consequence of an incident in three phases: 1. Preparation and Prevention; 2. Response; 3. Recovery.

Preparation/Prevention: Strategies and actions will be put in place (as required) to minimise the likelihood of water based incidents, e.g. installation of Aquatic Risk Signage, water level advisories.

Recovery: Any recovery activities will be as per a rehabilitation plan prepared or approved by the Officer in Charge and approved by the Chief Officer. This plan will consider such issues as environmental, social and asset impacts as well as the human welfare aspect.

Management Actions: Develop and maintain First Aid skills of staff with particular focus on CPR, wound treatment and fractures. Ensure awareness of staff of relevant policy and procedure. Ensure monitoring and risk minimisation programs are in place. Ensure appropriate internal reporting procedures are followed.

Specific Issues: Accessibility and terrain Water levels

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1.6 Search and Rescue - Treatment Strategy

Risk Assessment Likelihood Consequence Rating 2 4 8 The rating of eight indicates a low risk that will be managed with interagency response, following routine procedures with the NSW Police as the lead response agency. There is the possibility of minor disruption to normal program delivery. Avoidable search and rescue events are not acceptable to CICL.

Preparation/Prevention: Appropriate directional signage will be erected, availability to maps (both electronically and via office contact) for visitors will be provided; site specific hazard warnings, and well maintained tracks, trails and signage will assist in the minimisation of the likelihood of avoidable search and rescue events.

Response: • Take control of the situation. • Contact 000 to activate Police response and to seek their advice. • Collect information and data that will assist police/SES response. • Undertake pre-agreed activities such as preliminary searches of visitor use areas. • Provide assistance until released by the police incident controller.

Recovery: Recovery activities, if required, will be as per a rehabilitation plan prepared or approved by the Officer in Charge. This plan will consider such issues as environmental, social and asset impacts as well as the human welfare aspect.

Objective: Ensure staff and public safety is not compromised. Minimise the potential for further escalation of the incident. Facilitate the arrival of response agencies. Provide assistance if requested.

Management Actions: Develop and maintain First Aid skills of staff as per training plans. Develop and maintain map reading and GPS skills of staff. Develop and maintain information gathering skills of staff. Ensure awareness of staff of relevant policies and procedure.

Specific Issues: Weather Accessibility and terrain River levels

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1.7 Wildfire - Risk Treatment Strategy

Risk Assessment Likelihood Consequence Rating 2 3 6 The rating of six indicates a very significant risk that will require multi agency response and will result in major disruption to normal program delivery, a possible adverse community impact, environmental damage and the possibility of a lengthy recovery phase.

Preparation/Preparedness: Fuel reduction works and general preparedness (including training) will be undertaken as per RFS fire operation plans and readiness and response documents. Pre fire season interagency liaison will also be conducted on a local level. Fire Protection Plans will identify CICL sites and appropriate fuel management zones to protect assets. Ensure staff awareness of fire ratings at all times.

Response: • Assess situation. • Take control. • Report fire to the District Fire Coordinator. • Contact office 0269544003 for additional assistance, if required. • Activate Fire Readiness and Response Plan. • Maintain Incident Log and record relevant details.

Recovery: Rehabilitation plans will be compiled or approved (with specialist input as required) and implementation supervised by the Officer in Charge. The plans will have an ongoing monitoring program to assess recovery of environmental values, assets and human reactions.

Objective: Protect life and assets from unplanned fire events. Protect the environmental, historical and cultural values of the managed area. Minimise the potential for spread of fire on, from, or into the managed area.

Management Objectives Have personnel trained in fire prevention and fighting skills.. Ensure CICL has input to fire protection plans and readiness and response documents. Provide support to RFS and NPWS fire structures. Ensure staff inclusion in training programs and succession plans. Ensure staff awareness of procedures and protocols.

Specific Issues: Vegetation type Urban interface Smoke problems Public presence Environmental values Historic and cultural assets

Note: As part of any unplanned fire event an investigation into the origin of the fire will be undertaken by fire investigators. CICL EMP 2018 Page 12

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1.8 Natural Event (Flood, Windstorm, Earthquake) - Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 2 4 6 The rating of six indicates a moderate risk, with an interagency response phase and a local recovery phase managed mainly from within the district with short term disruption to program delivery.

Preparation/Prevention: CICL accepts that it has no control over natural events however will endeavour to undertake actions that may contribute to minimising impacts of natural events.

Response: • Assess incident. • Ensure safety of all staff and visitors. • Activate response agencies as required. • Collect and record information. • Formulate planned response and initiate actions. • Close all areas that pose an unacceptable risk to public safety.

Objective: Ensure a safe working environment for staff. Minimise impact of any incident as much as possible.

Recovery: Recovery activities will be as per a rehabilitation plan drawn up or approved by the Officer in Charge.

Management Actions: Ensure members of staff have undertaken training appropriate to tasks. Ensure spot weather forecasts and flood warnings are available prior to implementing any response or recovery plans. Ensure proactive response (close areas) if prior knowledge of imminent event. Ensure appropriate reports are submitted.

Specific Issues: Weather Accessibility and terrain

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1.9 Essential Service Incident - Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 3 4 12 The rating of twelve indicates a moderate risk, with an interagency response phase and a local recovery phase managed mainly from within the district with short term disruption to program delivery.

Preparation/Prevention: CICL accepts that it has little control over essential service disruption events however will endeavour to undertake actions that may contribute to minimising impacts of these events.

Response: • Assess incident. • Ensure safety of all staff and visitors. • Activate response agencies as required. • Collect and record information. • Close all areas that pose an unacceptable risk to public safety.

Objective: Ensure a safe working environment for staff. Minimise impact of any incident as much as possible.

Recovery: Recovery activities will be as per a rehabilitation plan drawn up or approved by the Officer in Charge.

Management Actions: Ensure areas are closed to minimise impacts of any incidents. Ensure emergency vehicle access is facilitated. Ensure appropriate reports are submitted.

Specific Issues: Major sewage lines, power lines, pipelines are all located in the area, plus gas lines to some leased buildings Accessibility and terrain

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1.10 Personal Injury – Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 3 3 9 The rating of nine indicates a significant risk with the incident being managed with multi-agency input and likelihood of disruption to the delivery of normal day to day programs in the area. Avoidable personal injury incidents are not acceptable to CICL. CICL will address the likelihood and consequence of personal injury in three phases: 1. Preparation and prevention; 2. Response; 3. Recovery.

Preparation/Prevention: Risk advisory signage will be erected where appropriate, information will be posted on notice boards, maintenance programs will be planned, staff will be aware of response protocols and staff patrols will target areas where there is potential for behaviour that may lead to personal injury.

Response: • Assess the situation. • Activate police and other agencies as required. • Initiate interim localised actions to ensure staff and visitor safety. • Gather information and assist as required.

Recovery: Recovery actions will be as per a plan prepared or approved by the Officer in Charge and will cover such issues as staff wellbeing, environmental and asset rehabilitation and other issues that may arise from a debrief.

Objectives: Minimise further potential risk at the incident scene. Ensure staff and visitor safety.

Management Actions: Ensure first aid training is undertaken and currency maintained. Ensure staff awareness of internal policy and procedures. Ensure WHS policies and procedures are followed. Ensure appropriate reports are submitted.

Specific Issues: Access for response agencies Steepness of some areas

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1.11 General Threatening Incidents – (Drunken behaviour, armed person, bomb or other threat) - Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 4 2 8 The rating of eight indicates a significant risk with the incident being managed by either an outside agency or multiple agencies with the likelihood of disruption to the delivery of normal day to day programs in the area. CICL will address the likelihood and consequence of general threatening incidents in three phases: 1. Preparation/prevention; 2. Response; 3. Recovery.

Preparation/Prevention: Staff will complete conflict avoidance training and be aware of internal processes and procedures.

Response: • Assess the situation. • Activate police as required. • Initiate interim localised actions to ensure staff and visitor safety. • Gather information and assist as required.

Recovery: Recovery actions from threatening behaviour will possibly be centred on staff well being and will be dealt with through counselling services arranged or approved by the Officer in Charge.

Objectives: Minimise potential risk at the incident scene as much as possible whilst ensuring staff and visitor safety is the highest priority.

Management Actions: Ensure conflict management and first aid training is undertaken and currency maintained. Ensure staff awareness of internal policy and procedures. Ensure WHS policies and procedures are followed. Ensure appropriate reports are submitted.

Specific Issues: Access for response agencies High visitor usage

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1.12 Pollution - Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 1 4 4 A rating of four indicates a low risk and any incidents will be managed by routine procedures. Pollution is not acceptable to CICL and any incidents will be dealt with quickly, safely and effectively. CICL will address the likelihood and consequence of pollution in three phases: 1. Preparation/prevention; 2. Response; 3. Recovery.

Preparation/prevention: All WHS procedures relating to CICL Pollution Incident Response Management Plan (Appendix C) and HazMat (Appendix D) will be followed.

Response: • Assess situation. • Notify relevant agencies (EPA, RFS, Police, Water authorities). • Initiate interim localised actions to ensure staff and visitor safety. • Gather and record information that may assist an investigation. • Activate staff or contractors for clean up.

Recovery: Rehabilitation will be as per a plan prepared or approved by the Officer in Charge with specialist consultation as required.

Objectives: Minimise further potential risk at the incident scene. Minimise environmental impact. Ensure staff and visitor safety.

Management Actions: Ensure any relevant training is undertaken and currency maintained. Ensure staff awareness of procedures. Ensure WHS and HazMat guidelines are all followed. Ensure ongoing interagency liaison. Ensure appropriate reports are submitted.

Specific Issues: Access for response agencies and equipment Safety working around and near pollutants

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1.13 Hazardous Materials or Dangerous Goods – Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 3 3 9 A rating of nine indicates a significant risk and although incidents will be managed by routine procedures the potential for significant disruption to visitor services and program delivery is very high. CICL will address the likelihood and consequence of pollution in three phases: 1. Preparation and prevention; 2. Response; 3. Recovery.

Preparation/prevention: All WHS procedures relating to HazMat will be followed. Checks undertaken with regular lease meetings will ensure any potential problems with lessee use of hazardous materials are dealt with or responses planned for.

Recovery: Rehabilitation will be as per a plan prepared or approved by the Officer in Charge with specialist consultation as required.

Objectives: Minimise further potential risk at the incident scene. Minimise environmental impact. Ensure staff and visitor safety.

Management Actions: Ensure response drills are attended. Ensure staff awareness of procedures. Ensure WHS and HazMat guidelines all followed. Safety Data Sheets available Dangerous Goods Manifest current and available to emergency services. Ensure ongoing interagency liaison. Ensure appropriate reports are submitted.

Specific Issues: Access for response agencies and equipment Safety working around and near pollutants

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1.14 Blue Green Algae Outbreak - Treatment Strategy

Risk Assessment: Likelihood Consequence Rating 2 4 8 A rating of eight indicates a moderate risk where other agencies will be involved but the issue will be managed locally. Any avoidable health issues arising from Blue Green Algae outbreaks are unacceptable to CICL.

Objectives: Ensure a process is implemented to minimise exposure to risk.

Treatment Strategy: • Set up a monitoring program. • Notify local Catchment Algal Coordinating Committee. • Secure area via signage. • Notify all agencies and stakeholders likely to be effected by the outbreak. • Gather and record information.

Management Actions: Refer to Blue Green Algae Response Plan next page. Ensure staff awareness of procedures, plans and responsibilities. Ensure WHS issues and guidelines all followed. Ensure ongoing interagency liaison. Ensure appropriate reports are submitted.

Specific Issues: Public access

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Diagram 1.3 Flow Diagram of Blue-Green Algal bloom incident response planning BGA INCIDENT RESPONSE PLAN

Blue green algal bloom Notify water treatment operator and suspected. close raw water intake. Notify Officer-in-Charge Arrange for immediate sampling and or Duty Officer. analysis of both raw and treated water.

Re-open raw water YES intake. Is the cell count Maintain normal below 500 monitoring and cells/ml? sampling schedule.

NO Re-open raw water Increase monitoring and intake and install 500 – 2000 sampling frequency. Install signage. cells/mL What is the warning signage. Increase observation, cell count? Call: sampling, and testing • Potable water carrier/tanker frequency. • DHS & DSE Call: 2000 - 15000 cells/mL • DHS & DSE

Increase monitoring and sampling frequency. Install signage. Utilise water carrier/tanker. Call: • DHS & DSE • PV Bourke Street

Above 15000 cells/mL

Maintain corresponding level of response according to cell count until < 500 cells/mL. YES NO Has cell count Maintain current reduced? response mechanism. Complete incident response report.

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Table of Contents 1 Initial Response Information 3 Foreword 23 Purpose 23 Approvals 24 2 Introduction 25 3 Planning and Preparedness 27 4 Training, Testing and Exercising 36 5 Plan Maintenance and Review 37 6 Planning and Management Arrangements 38 7 Emergency Response 41 8 Response Arrangements 46 9 Evacuation Process 1 10 Activation of Incident Control Centres and Emergency Evacuation / Relief Centres 2 11 Communications, media, public liaison, information and warnings 2 12 Role of volunteer organisations 3 1 Introduction 5 2 Purpose 6 3 Location 6 4 Procedures If Notification or Action Levels Are Exceeded. 6 Table 4.2: Schedule Two – Pollutants to be monitored ...... 9 5 Notification Level Exceedance 9 6 Action Level Exceedance 11 7 Transferring costs to the customer for an incident causing a breach of the Environment Protection License. 12 7.1 Cost of additional monitoring due to elevated levels of pollutant in the drain, with a focus to identify the source of pollution ...... 12 7.2 Cost of works to prevent pollutant entering CICL’s drainage system ...... 13 7.3 Fines imposed by the NSW Environmental Protection Agency (EPA) ...... 13 8 Pollutant Spill Plan 17 8.1 Introduction ...... 17 8.2 Types of Incidents ...... 19 9 Spills that have not contaminated waterways. 20 10 Spills that have contaminated a non-CICL waterway. 21 11 Spills within the CIA and surrounding districts that have contaminated the supply or drainage system 23 12 Coleambally Irrigation Co-operative Limited Pollutant Control Plan 25 12.1 Chemical Weed Control Program ...... 25 Table 3.1: Typical Chemical usage by CICL from 2006 to 2015 ...... 25

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Notification of Actual or Potential Harm ...... 2 • DETAILS 2 13 Recovery Responsibilities 8 13.1 Recovery Planning ...... 8 13.2 Financial Considerations ...... 8 13.3 Staff Welfare ...... 8 14 Communications Plan 8 15 Location of the Relevant CIEMP, Local DISPLANS and related documents 8 16 Maps showing area covered by the plan 9

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Foreword

As a major land and resource manager in the Riverina, CICL has a responsibility to ensure the safety of visitors to its facilities, the operational area containing its assets and those areas it manages on behalf of the Crown. CICL becomes involved as a control or support agency in the response to a variety of emergency situations including wildfire, search and rescue, oil spills and vehicle accidents. Appropriate planning for these events is essential to ensure that any response is consistent with legislative responsibilities, that staff welfare and safety is considered, that adequate staff training is provided, that the response is coordinated, and that CICL’s normal operations can still function. CICL is committed to meeting its legislative and community responsibilities to plan for emergencies that may occur in its licenced area. To achieve this CICL will have in place a CICL Emergency Management Plan (CICL EMP) for all assets and management areas.

Purpose

The purpose of this plan is to provide a framework that ensures a timely and appropriate response to emergencies occurring on the CICL managed area or where CICL has a role as control or support agency.

The purpose of plans is to comply with and include the information detailed in the POEO Act (section 153C) and be in the form required by the POEO(G) Regulation (clause 98B).

The purpose is to improve the management of pollution incidents and facilitate better coordination with the relevant response agencies, they must be able to be provided in written form, and be available at the premises and able to be provided to an authorised EPA officer on request. A written copy will be supplied to an authorised EPA officer and to any person who is responsible for implementing the plan.

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Approvals

The CICL Emergency Management Plan for the CICL Area of Operations has been prepared by Bernard Star.

Signed by

Bernard Star Date

Compliance and Safety Officer

This plan is endorsed by

Clifford Ashby Date CEO CICL

This Plan is approved by:

Peter Sheppard Date Chairman CICL

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2 Introduction

2.1 Authority

This plan has been prepared in accordance with the requirements of the State Emergency Management Arrangements and the Emergency Pollution Management Plan of NSW Environment Protection Agency (EPA).

2.2 Short Title

The Short Title of this plan is “CICL EMP”

2.3 Objectives of the CICL EMP

The objectives of this emergency management plan are to: • clearly identify emergency roles and responsibilities within the CICL Area of Operations; • provide a framework within which CICL’s members, tenants, licensees and service providers should align their own organisational emergency response and recovery plans; • develop arrangements for the response to and recovery from emergencies; and • ensure that emergency management arrangements are integrated with the State organisations.

2.4 Scope of CICL EMP

The CICL Area of Operations covers an area from the Murrumbidgee River in the north to the Yanco Creek in the South and from the western boundary of Leeton Shire to Moulamein in the West. CICL has a responsibility in managing Crown reserves in trust of over 1600ha. These areas have topography of riverine plains and the maps attached in the Appendices detail location of and access into these areas. Within the CICL Area of Operations there are many physical assets including offices, depot’s, houses, irrigation structures, channels, roads, car parks, bridges and board walks. There are a number of other agencies with infrastructure located within the area boundary – this infrastructure includes that owned and managed by NSW Roads and Maritime Services (RMS), Essential Energy, Murrumbidgee Shire Council (MSC), Jerilderie Shire Council (JSC), Conargo Shire Council (CSC) and Telstra. Their infrastructure in the CICL Area of Operations includes water pipelines, mains sewage pipelines, power lines, weather monitoring station and mobile phone transmitting equipment. Major roads providing access to the area include Sturt Highway, Newell Highway, Kidman Way and Cobb Highway in the west. Urban development including housing, shopping centres, golf courses and minor industry are located at Coleambally within the CIA, Darlington Point in the North, Jerilderie to South, Morundah to the east and Boorooban in the west. The CICL Area of Operations has conservation areas currently with restricted access to the public. The key areas of significance (environmental, cultural and historic) are as follows – Tombullen, Tikandi and CIBRT Reserves. The reserve system is managed under the National Parks Act, Crown Land Reserves Act and the Crown Land Act along with the respective Regulations.

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PLANNING AND PREPAREDNESS

(pp28- 40)

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3 Planning and Preparedness 3.1 Emergency Management Functions Responsibilities relating to duty of care; safety; and planning for, responding to and recovering from emergencies are legislatively directed via a number of different Acts and Regulations including the following: The Wrongs Act (1958), the National Parks Act (1975), Crown Land (Reserves) Act (1978); the Water Industry Reservoir Parks Regulations; Workplace Health Safety Act (2010), and the Emergency Management Act (1986). There are four key areas of emergency management – prevention, preparedness, response and recovery. This plan covers CICL’s arrangements for each of these areas.

3.1.1 Prevention Prevention activities will be identified in local area risk minimisation strategies, CICL policy and procedure, Fire Preparedness and Response plans and WHS policy and Pollution Contingency Plan.

3.1.2 Preparedness Preparedness activities will be as per pre-incident planning for general or specific incidents. Liaison with other control and support agencies will be incorporated in the preparedness planning function and plans will be tested annually through exercises, meetings and workshops.

3.1.3 Response Response will be as per legislative or operational arrangements. An emergency management structure will be activated that will cover the emergency from its commencement to its conclusion.

3.1.4 Recovery Recovery will be a planned phase following the emergency response phase and will address asset and environmental rehabilitation issues plus personnel reactions.

3.2 CICL and it’s responsibilities CICL’s responsibilities in an emergency situation as identified in the NSW Emergency Management Manual are: • response to emergency flood situations within its operating area; • Control Agency for waterway pollution within its operating area; • Control Agency for pollution of land directly managed by CICL; • Support Agency for fire situations within its CIBRT reserves; • rehabilitation of flora and fauna affected by an emergency within its CIBRT reserves; and • clearing and restoration of roads, bridges and other assets within its are in its area of operation and its biodiversity reserves.

3.3 Integration with other Plans This EMP is integrated with: • CICL’s Fire Control Strategy and Assets • MSC Local Flood Plan • CICL’s Pollution Contingency Plan • Local DISPLAN for MSC • Local DISPLAN for JSC (Now Murrumbidgee) • CICL’s Business Continuity Plan • NSW State Emergency Response Plan • RFS Readiness and Response Plan. • CICL Flood Response Plan.

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3.4 Visitation The estimated visitor usage is 10,000 visitors per annum concentrated mainly in the towns of Coleambally and Darlington Point.

3.5 Accommodation The Brolga Hotel, Coleambally Caravan Park, and Coleambally Motel offer accommodation in Coleambally. In Darlington Point the Punt Hotel and the Riverside Caravan Park offer accommodation whilst Boorooban in the west also has accommodation at the Boorooban Hotel.

3.6 Dangerous Goods CICL stores dangerous goods at its works depot with a small amount stored at the Laboratory and cleaning room located at the main office. The existence of dangerous goods requires specific procedures to be followed and information is available to response agencies, particularly in the event of fire. In addition to ensuring storage facilities meet regulatory requirements, manifests are up to date and safety data sheets are available, a risk treatment strategy is required to be completed for dangerous goods.

3.7 History of Emergencies There have been five (5) significant fires in the region in the last 50 years however there is considerable pressure on the region due to high fuel loads in wooded areas surrounding urban areas.

There have been three (3) significant flood events in 1956, 1974 and 2012 in which only allowed limited access with major roads being closed due to flooding.

There have been numerous fatalities involving vehicles in the area.

Minor incidents involving motorists, cyclists, pedestrians are common with non-life threatening events such as snake bites and broken bones being the most commonly reported.

3.8 Site Protection There is generally a raised level of risk visitor use sites. Illegal swimming and boating often occurs in irrigation channels at the Main Off-take, Main Canal and various supply channels.

3.9 Risk Management Principles CICL’s risk management policy and framework is articulated in its Corporate Risk Management Strategy (2007). This strategy applies an enterprise wide approach to risk management in the organisation and establishes the framework and processes for identifying, analysing, monitoring and managing risks which could prevent the organisation from achieving its objectives.

The development of CICL’s Risk Management Strategy and risk management process is based on the application of the Australian / New Zealand Standard, (AS/NZS 4360 : 2004) Risk Management and the Risk Management Guidelines (HB 436:2004 – Companion to AS/NZS 4360:2004).

To assist staff in understanding the impact that emergency/incident responses may pose to the organisation, an Emergency Risk Chart has been developed which identifies the emergency event, the likelihood of it occurring and the potential impact.

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Risk Management Process

ESTABLISH THE CONTEXT • what are the objectives • what are the desired outcomes Risk Library MONITOR & REVIEW • what are the decisions to be made • performance indicators • cost effectiveness • treatments working ? • compliance issues RISK IDENTIFICATION • risk assurance program • what are the risks • system review • what are the sources • continuous improvement • what are the causes • risk reporting • how do the risks arise COMMUNICATE

Risk & Treatment CONSULT RISK ANALYSIS Strategies • determine likelihood • determine impact • what is the business importance • determine the level of risk • identify the controls RISK TREATMENT • assess the controls • assess treatment options available • avoid • retain RISK EVALUATION • control • the risk management decision • transfer • develop risk treatment strategies • is the risk acceptable ? Risk Profile (monitor) • is the risk not acceptable ? (take action to treat)

## For Risk Library read Emergency Risk Chart (See Table 3.1 pp31and 32)

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Table 3.1 Emergency Risk Chart

Emergency Events Potential Impacts

Personal Injury Property Damage Environment Business Financial Sources of Risk Private CICL Private CICL Major Wildfire (General) High risk to adjoining High risk to High risk to High risk to High risk to Major disruption High residents and fire fighters residential assets natural values to core business suppression / farmland properties rehabilitation costs. Wildfire (Private land) High risk to residents High risk to High risk to N/A N/A N/A N/A fire fighters residential properties Storm High risk to residents High risk to N/A High risk to High risk to Moderate High repair staff assets natural values disruption to core costs. business Search & Rescue Low risk to residents Low risk to N/A N/A N/A Minor disruption N/A staff to core business Flood High risk to adjoining High risk to High risk to High risk to High risk to Major disruption High repair residents staff residential assets natural values to core business costs properties Vehicle Accident Low risk to visitors Low risk to N/A Low risk to Low risk to Minor disruption Low repair staff assets natural values to core business costs. Aircraft Accident High risk to adjoining Low risk to High risk to High risk to High risk to Major disruption High repair residents staff residential assets natural values to core business costs properties Snake Bite Low risk to visitors Low risk to N/A N/A N/A Minor disruption N/A staff to core business

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Pollution (incl. Inland Waters) High risk to the Low risk to High risk to Low risk to High risk to Major disruption Medium public visitors & staff properties assets natural values to core business rehabilitation residents pumping costs water. Water craft accident/drowning Medium risk to Medium risk N/A N/A N/A Minor disruption N/A river users & to staff to core business Members Power line incident High risk to High risk to N/A Low risk to N/A Moderate Low exposed persons exposed staff assets disruption to core rehabilitation business costs Gas Leak High risk to High risk to N/A N/A N/A Moderate Low exposed persons staff disruption to core rehabilitation business costs Serious injury/Fatality High risk to High risk to N/A N/A N/A Moderate N/A exposed persons exposed staff disruption to core business Armed robber/gunperson High risk to High risk to N/A N/A N/A Major disruption N/A exposed persons exposed staff to core business Drunken Behaviour High risk to High risk to N/A N/A N/A Moderate N/A exposed persons exposed staff disruption to core business Bomb Threat High risk to High risk to N/A High risk to High risk to Major disruption High exposed persons exposed staff assets natural values to core business rehabilitation costs Sick/injured wildlife Medium risk to Medium risk N/A N/A N/A N/A N/A exposed persons to staff Animal Attack High risk to High risk to N/A N/A Low risk to Faunal Minor disruption N/A exposed persons exposed staff species to core business

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3.10 Risk Treatment Strategies/Standard Operating Procedures Risk Treatment Strategies, sometimes referred to as Standard Operating Procedures, have been developed for all emergency situations listed in the Emergency Risk Chart for the Coleambally Irrigation Area and the CICL Area of Operations. In some instances reference will need to be made to specific procedures (e.g. handling a Bomb Threat), specific policies, Job Safety Analyses and other emergency management procedures provided by other agencies. The Risk Treatment Strategies have been reviewed and modified for use at CICL and take in to account that CICL staff will often be the first responder to emergency incidents for up to six (6) hours before the arrival of the Control Agency. In these instances, the Risk Treatment Strategy has been reviewed by the Control Agency and an agreed response has been determined. In some cases the Risk Treatment Strategy is linked to a more detailed checklist contained in the appendix to this plan and also located as a hard copy at CICL Office, Brolga Street, Coleambally. As part of the review for each strategy, a Risk Assessment has been conducted taking in to account the Risk Matrix which quantifies the Likelihood of an incident occurring, the Impact of an incident occurring and then the Level of Risk to CICL.

Detailed Risk Treatment Assessments and Strategies are located in Chapter 17.

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The Level of Risk Rating is calculated by adding ratings for: Likelihood + Impact = Level of Risk Rating 3.2.1 QUALITATIVE MEASURE OF LIKELIHOOD SCORE DESCRIPTOR DESCRIPTION 5 Almost certain The event is expected to occur in most circumstances A number of times a month Most objectives cannot be achieved

4 Likely The event will probably occur in most circumstances At least once every six months Some important objectives cannot be achieved

3 Moderate The event should occur at some time May occur once a years Some objectives affected

2 Unlikely The event could occur at some time May occur once in 5 years Minor effects that are easily rectified

1 Rare The event may occur only in exceptional circumstances May occur once in 10 or more years Negligible impact on objectives

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3.2.2 QUALITATIVE MEASURE OF CONSEQUENCE OR IMPACT

Loss potential matrix SCORE DESCRIPTOR DETAIL DESCRIPTION Personal Injury Financial Loss Reputation / Business Environmental Legal Image Interruption 5 Catastrophic Multiple deaths Loss greater Significant issue Program delivery Very serious, long-term Significant prosecution than requiring disrupted for environmental and fines. Very serious $10,000,000 Government greater than 1 impairment of rare / litigation including class response and month threatened ecosystem action. involving functions. international media coverage 4 Major Paraplegia, Loss up to Major issue Program delivery Serious, long-term Major breach of quadriplegia, $10,000,000 leading to disrupted for up to environmental regulation. Major brain damage or Government 1 month impairment of litigation. death involvement and ecosystem functions. national media coverage 3 Moderate Serious and / or Loss up to Issue requiring Program delivery Serious medium term Serious breach of extensive injuries $1,000,000 CEO and disrupted for up to environmental effects. regulation with requiring medical Ministerial 1 week investigation or report treatment with involvement and to authority with hospital attracting State prosecution and / or admission media moderate fine possible 2 Minor Moderate injuries Loss up to Issue involving Program delivery Significant, short term Minor legal issues, non- requiring medical $100,000 local media and disrupted for less effects but not compliances and treatment but resolved in the than 1 day affecting ecosystem breaches of regulation. without hospital Region functions. admission 1 Insignificant Minor injuries Loss less than Local complaint Program delivery Limited short term Legal action not likely. immediately $10,000 resolved at the disrupted for less effects on biology of treated on-site work centre than 4 hrs. physical environment. with First aid treatment.

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3.2.3 LEVEL OF RISK ANALYSIS MATRIX

Consequence/impact Insignificant Minor Moderate Major Catastrophic

Likelihood 1 2 3 4 5

Almost certain 5 H H VH VH VH

Likely 4 M H H VH VH

Moderate 3 M M H H VH

Unlikely 2 L M M H H

Rare 1 L L M M H

Legend

8 + VH very high Very significant risk that will require multi agency response and will result in major disruption to normal program delivery, a possible adverse community impact, environmental damage and the possibility of a lengthy recovery phase.

6 – 7 H high Significant risk with the incident being managed with multi-agency input and likelihood of disruption to the delivery of normal day to day programs in thebusiness.

4 – 5 M moderate Manage by specific monitoring or response procedures, with management responsibility specified. Incident likely to be managed with other agency involvement. Minimal disruption to normal program delivery.

2 – 3 L low Manage by routine procedures, unlikely to need specific application of resources.

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4 Training, Testing and Exercising

4.1 Training Appropriate training of CICL staff in emergency management is required to ensure that: • staff do not place themselves or others at risk; • staff provide an agreed level of response (acknowledging the staff member(s) skill level and current accreditations and CICL’s role as Support or Control Agency);

Managers need to consider what level of response is appropriate to meet legislative and ‘duty of care’ requirements and ensure that adequate staff levels and access to training are provided.

Staff development plans should reflect the need for formal and informal training and reaccreditation as required, as should their Fire Role Development Plan.

Staff familiarisation with the Emergency Management Plan is crucial. It is recommended that emergency / incident responses are regularly discussed at staff meetings and that treatment strategies are regularly reviewed to ensure their relevance. Any staff member new to the work centre / management area should be provided with an induction including awareness and understanding of the Emergency Management Plan and emergency response.

4.2 Testing and Exercising A brief simulated exercise should be held on a yearly basis (end of financial year) to test the effectiveness of the plan, to acquaint staff of procedure, to ensure chains of command are in place and to facilitate the review process. This exercise should involve local Emergency Services Organisations and Local Government as possible.

Regular desk top exercises should also be programmed to ensure staff familiarity with emergency response procedures.

Table 2 Record of Exercises held Date of Exercise Objectives Signed (Officer in Charge)

4.3 Debrief procedures As part of the incident debriefing (or analysis) procedure the response plan will also be discussed.

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5 Plan Maintenance and Review

5.1 Scheduled reviews This plan will be reviewed, updated and approved by the CEO and endorsed by the Chairman annually by 30th September. The annual review must ensure key contacts are current and that learning’s from exercises, incidents (local or in another place) and debriefs are incorporated into the CICL EMP.

Table 3 Record of Emergency Management Plan Reviews Conducted Date Reviewed Summary of Changes Review Conducted by: Review outcomes approved by: (RIC) (DCR)

31 March 2012

31 March 2013

31 March 2014

5.2 Availability The plan will be held at the Coleambally Office with copies located at the Coleambally Office and distributed to local control and support agencies as appropriate. All plans will be numbered and a registry kept detailing which agency has been issued a plan and when updates have been forwarded. An up to date electronic version of the Emergency Management Plan, including maps, is to be forwarded to Manager Policy and Communication for plans to be posted on the CICL website.

EMP Distribution List Plan Number Plan issued to Title Agency Updates Provided

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6 Planning and Management Arrangements

6.1 Liaison arrangements with Emergency Services Organisations (ESO)

Table 6.1 ESO Contacts Agency Contact Scheduled Meetings Murrumbidgee Director Environmental Bi Annual CIBRT meetings Shire Council Services 02 6954 4179 Police Griffith LAC Liaison with local officer & Phone Liaison SES Murrumbidgee SES Phone Liaison RFS Kevin Adams Quarterly Fire Prevention Committee 02 6968 4166 Meetings NSW Fire Brigade Quarterly Fire Prevention Committee Meetings LLS Rob Kelly Updates NSW EPA Darren Wallet Regular updates 02 6969 0700 NSW DPI- Water Jeanette Nestor Updates 02 69530757

6.2 Company structure and reporting lines

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6.3 District / Regional Structure

Table 6.2 Murrumbidgee Shire Contacts

Organisation Name Contact details Police Griffith LAC 02 6969 4299 Fire Brigade Mick Breed 02 6954 4417 Rural Fire Service John Smith 02 6954 4290 Ambulance Coleambally Station 131233 SES Storm Response 132500 VRA Lloyd Stimson 0419280246 Murrumbidgee Shire 02 6954 4179 Jerilderie Shire 03 5886 1200

Table 6.3 - Names of CICL staff and emergency management roles of individuals

Name Title Emergency Contact Details Management Role Clifford Ashby CEO Incident Controller 02 6950 2820 0448 216 876 Kevin Kelly Assets and Maintenance Safety Advisor 02 6950 2818 Manager Operational Advisor 0428 544 273 Steve Oosthuysen Water Operations Manager Engineering Advisor 02 6950 2833 0427 277 906 Bernard Star Licencing & Environmental Planning 02 6950 2839 Compliance 0400 344 319 Christine Chirgwin Office Administration Phone Contact 02 6954 4003 0467 544 724 Jenny McLeod Policy and Communication Liaison/Media/Public 02 6950 2824 Manager Relations 0428 651 509

RESPONSE

(pp42-50)

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EMERGENCY

RESPONSE

(pp40-50)

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7 Emergency Response

7.1 Agency Roles and Responsibilities An emergency is defined as an actual occurrence or imminent occurrence of an event which in any way endangers or threatens the safety or health of any person or which threatens to destroy or damage any property, the environment or part of the environment. Including but not limited to – natural event (earthquake, flood, windstorm), fire, road accident or other accident, explosion, plague or epidemic, warlike act, hijack, siege, riot, disruption to essential service (transport, fuel, light, power, water, sewerage). In the event of emergency or incident the first priority is to assess the situation, ensure your safety (and the safety of others, as far as the situation allows) and notify the responsible Control Agency.

7.2 Control and Support Agencies General guidelines for CICL staff. . As support agency – ensure that the Control Agency (incident controller) has contact details for a CICL staff member who will coordinate all requests for the utilisation of CICL resources in responding to the incident or will perform the role of liaison officer within the Incident Management Team. . This CICL key contact will be the sole point of contact for liaison with agencies involved in the emergency. . The CICL key contact will be the most appropriately trained and strategically located staff member available. . The size (or potential size) of the incident will dictate the incident management structure that CICL will utilise (bearing in mind AIIMS incident control structure guidelines). The decision on resource allocation will be a joint decision between the Chief Officer (External Agency empowered by Statute to assume control in an Emergency) or Officer in Charge and the CICL key contact person and will reflect the request for assistance from the incident controller. . CICL staff members are not to leave the scene of the incident until released by the Control Agency and the CICL coordinator.

7.3 Incident Command Structure The following roles will be utilised depending on the response level required to adequately deal with any emergency incident.

7.3.1 Incident Controller (IC) The person undertaking this role will be the most suitably trained and experienced available at the time of the incident. Role & Responsibility 1. Substantiate the seriousness of the incident 2. Substantiate location of incident 3. Ascertain the nature of the emergency and determine appropriate action 4. Ensure that emergency services have been notified 5. Move to Incident Control Centre 6. Develop agreed communications plan with Operations Officer (14. p53) 7. Notify and coordinate Operations Officer and Operations Personnel (Crew) to respond to incident 8. Brief the Emergency Services personnel upon arrival, and liaise with them thereafter 9. Record and report using relevant forms and procedures 10. Initiate Recovery process 11. Contact: Manager Communications and Policy 0428651509

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7.3.2 Operations Officer The person holding this position will be the next most senior staff member with appropriate skills available. Role & Responsibility 1. Substantiate the seriousness of the incident & communicate to Incident controller. Initial SITREP to Incident Controller 2. Notify emergency services if not already notified 3. Move to Operation Control Point 4. Develop Incident Action Plan 5. Notify and coordinate Operations personnel to respond to incident and prepare for evacuation safely 6. Contact tenants and Event organisers if required 7. Handover to Emergency service Control Agency on arrival 8. Provide SITREP every 30 minutes to IC 9. Request additional resources if necessary

7.3.3 Operations personnel Other staff with appropriate skills available at the time of the incident. Role & Responsibility 1. Undertake action as requested by the Incident Controller / Operations Officer which may include: 2. Contain incident site using bunting etc. 3. Collect resources and complete area restrictions 4. Prepare for evacuation: clarify procedure, collect resources, 5. Lead and marshal general public to assembly areas 6. Assist mobility impaired persons 7. Assist Emergency Services as required 8. Manage and assist contractors as required

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7.4 ICS Organisational Chart

Incident Controller

Safety Advisor (If appointed) Liaison

Planning Operations Logistics

* Plant Situation Management Supply

Facilities Resources Divisions

Ground Management Support Support Sectors

Communications Information Support

#Technical Specialists Medical

Catering Crews Communications Planning

Finance

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Table 7.1 – Control and Support Agencies For emergencies affecting CICL managed land the main control and support agencies are as follows:

Incident/Emergency Control Agency Support Agency Aircraft Police AusSAR, ARFF, ATSB, RFS, SES Marine Police EPA Hazardous materials or dangerous RFS, NSW Fire Brigade EPA, WorkCover goods Lifts, Cranes and Scaffolding RFS, NSW Fire Brigade EPA, WorkCover Road, rail and tram. Police RFS, MF&ESB, SES,RTA. Track. Environmental EPA, NoW CICL Oil spillage/pollution EPA DPI, EPA, WorkCover Pollution of inland waters EPA, NoW, NSW State CICL Water Pollution into inland waters RFS EPA Fire and Explosion RFS, NSW Fire Brigade Wildfire (fire protected area) RFS CICL Fire RFS CICL (if on CICL managed land) Explosive device Police Explosion RFS Gas leakage RFS Gas distribution companies Natural event - earthquake, flood, NSWSES All storm Search & Rescue Police SES Evacuation Police SES Other Threats against persons, property Police

or environment. Major essential service disruption Essential Energy Service supplier

The Incident Response Procedure details CICL’s accountabilities. See attached procedure: Emergency Response Procedure

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7.5 Control and support agency acronyms AusSAR Australian Search and Rescue ARFF Australian Rescue and Fire Fighting ATSB? Australian Safety Bureau ADF Australian Defence Force BOM Bureau of Meteorology DHS Department of Human Services DoI Department of Infrastructure DPI Department of Primary Industries EMA Emergency Management Australia EPA Environment Protection Authority MFB Metropolitan Fire Brigade MF&ESB Metropolitan Fire & Emergency Services Board MFPO Municipal Fire Prevention Officer MERO Municipal Emergency Resources Officer CICL Coleambally Irrigation Co-Operative Limited RFS Rural Fire Service RMS Roads & Maritime Services SDW Safe Drinking Water NSWSES NSW State Emergency Service WorkCover NSW WorkCover Authority

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8 Response Arrangements 8.1 Response Management Principles: • Take control of the situation • Ensure your own safety and the safety of other staff that may be with you. • Conduct brief initial assessment and activate relevant Control Agency. • Ensure the safety of the public. • Contact other CICL staff to arrange interim command arrangements until Control Agency personnel arrive. • Provide interim response at incident. • Prepare situation report and gather information. • Hand over to Control Agency staff.

ASSESS Take control of the situation. Identify incident, location & number of people involved. Strategies Assess extent & type of emergency Treatment

NOTIFY Notify relevant Control Agency. If CICL is the Control Agency activate the appropriate Emergency emergency response list Contact

ACT Act only if safe to oneself or others

Make the incident area safe Strategies RiskTreatment

EVACUATE Determine if an evacuation is necessary Evacuation Plan Evacuation REPORT & RECORD Complete incident response form 0090A

& take photographs - Contact Duty Officer, Corporate Communications

& Chief Officer Form C

RECOVERY Arrange counselling through HR Schedule repair works in consultation with Insurance administrator Investigate incident and implement appropriate recommendations Recovery Arrangements

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Table 8.1 Response Incident Guidelines

tion

and/or emergencyand/or

ifrequired

EPA Assess situationAssess Call 000 ActivateEMP procedures command of Take situation until arrivalof Control Agency Render assistance to casualtiesif safe todo so Notify relevant managers Notify Corporate Comms and Risk Manager Notify direc if under Evacuate required of Control Agency Send liaison personto meet ESOs if required incident Handover to management Control Agency Continue to provide support to Control Agency untilreleased IncidentComplete and Report debrief undertake

Road Incident x x x x x x x x x x x x

Rail Incident x x x x x x x x x x x x

Aircraft Incident x x x x x x x x x x x x

Water based Incident x x x x x x x x x x x x

Medical Emergency x x x x x x x x x x x x

Search and Rescue x x x x x x x x x x x x

Wildfire (fire protected area) x x x x x x x x x x x x x

Fire (structural) x x x x x x x x x x x x x

Natural Event (flood, wind x x x x x x x x x x x x x storm, earthquake, avalanche)

Essential Services failure x x x x x x x x x x x x (electricity, gas, phone, sewerage)

General Threat Incidents x x x x x x x x x x x x (drunken behaviour, civil disorder, armed person, bomb or other threat)

Pollution Incident (land and x x x x x x x x x x x x x water based)

Hazardous Materials and x x x x x x x x x x x x Dangerous Goods (oil/diesel spills, biological hazards, etc.)

Building/structure collapse x x x x x x x x x x x x

Sick/injured wildlife x x x x x x x x x x x x

On arrival of the designated Control Agency: 1. Provide a situation report to the officer in charge handing over all relevant information including – any points of proof that have been obtained (how, when, where, why, what, who) and initial, interim response actions (e.g. securing of site). 2. Advise the Control Agency of available CICL resources, the chain of command and the communication details.

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Note: That no CICL staff are to leave the scene unless the police or Control Agency no longer require their assistance and release them. 9 Evacuation Process Evacuation of visitors will be under authority, advice and guidance from Police – however there may be events/incidents where circumstances dictate that evacuation commences prior to Police Officers arriving in the area or at the scene. Until the arrival of Police, CICL staff (or their delegate) will assume the role of controller. The five stages of evacuation: • Decision (to evacuate) • Warning (to effected parties) • Withdrawal (to designated area) • Shelter • Return Please see existing evacuation procedures in appendices 9.1 Provision of information to Visitors Pre-evacuation education of visitors and guests will be undertaken as part of normal duties. This will involve: • pre-visit information on CICL Policies & procedures incorporating emergency procedures • ensuring safe (or defendable) assembly points are designated; • ensuring visitors and guests are aware of emergency and evacuation procedures when they enter the site; • maps and emergency procedures posted in key visitor sites show safe areas; • local staff (both CICL and lessees) are aware of the evacuation process and conduct an internal training exercise on a yearly basis to ensure understanding of issues and reaffirm process; and • local response agency staff are aware of and are familiar with designated assembly points. Table 9.1 – Evacuation Actions and Responsibility Action Responsibilities Identify problem/issue. Local staff. Take control. Local staff (until Police arrive). Request Police assistance and advice. Local Staff. Make decision to evacuate on direction of Police (if Police not present – local staff). Police or by pre-agreed plan with Police. Identify safe area. Police and local staff. Sound warning alarm/system. Local staff. Verbally advise users working to a pre-arranged Police, local staff and any available emergency notification circuit. workers. Ensure orderly passage to safe area. Police, local staff and any available emergency workers. Check all areas evacuated to ensure safe Police, local staff and any available emergency withdrawal of all people. workers. Conduct a role call and register names of all Red Cross, local staff. present. Compare with Visitor Manifest if available. Ensure ongoing well being of evacuees at safe Police and support agencies. point.

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Arrange safe return when danger has abated. Police supported by other emergency agencies.

9.2 General Notes: • Evacuation details will be erected at visible locations through out nodes. (as part of education and pre event planning process). • Evacuation details must take into account possible events such as fire, gas leak, large waves etc. • Assembly points (defendable space) and options must be flagged in pre planning. • Authority to evacuate must be clear • Message to evacuate must be clear and simple; what the hazard is, time framed, where to go, how to get there, what to take. • Self evacuation must be managed or monitored. • Risk to emergency workers must be minimised. • Secure evacuated areas. • Risk of moving groups of people under stress must be factored in. • People with disabilities must be factored in. • Timing of decision to evacuate and length of time taken to evacuate must be managed. • Clear responsibilities must be identified. • CICL managers must be kept updated on a regular basis.

10 Activation of Incident Control Centres and Emergency Evacuation / Relief Centres Depending on the scale and nature of the emergency incident it may be necessary for the Shire Emergency Response Co-ordinator to activate the Murrumbidgee Shire Council Local Disaster Plan (DisPlan).The DisPlan should contain details of local relief centres, refuges and assembly points. Table 10.1 Alternative Locations for CICL Incident Control Centres Name Address Other Information CICL Head Office 7 Brolga Place CICL Depot 6 Bencubbin Avenue Coleambally No 1 Oval Falcon Road Coleambally Community Club 3 Falcon Road

11 Communications, media, public liaison, information and warnings

11.1 Communications plans Effective communications during an emergency incident are crucial to success. Default communications plans should be developed and tested to ensure that any issues with onsite communications are addressed. During the initial response stage staff should utilise local phone and radio networks and follow protocols established in risk treatment strategies.

Agreed default communications plans included in Fire Readiness and Response Plans should be utilised where possible (a default communications plan is provided at 14 on page 51).

11.2 Media, public liaison, information and warnings

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All media enquires relating to the management of emergency events will be directed to CICL’s Communications Manager. Where an Incident Management Team has been activated, this shall be the responsibility of the Incident Controller. In the case of major incidents the Control Agency will be responsible for providing information to the media including information and warnings.

All staff should be aware of CICL’s media guidelines.

12 Role of volunteer organisations The Control Agency will activate and manage all volunteer agencies except in the case of fire where the joint agency management arrangements as detailed in the Fire Readiness and Response Plan will be followed. P

Con

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Pollution Incident Response

Management Plan (PIRMP),

Chemical Contingency &

Control Plan

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Pollution Incident Response Management Plan 12.1 Introduction

As a major land and resource manager in the Riverina, CICL has a responsibility for the protection of the environment within its area of operation.

Appropriate planning for these events is essential to ensure that any response is consistent with legislative responsibilities, that staff welfare and safety is considered, that adequate staff training is provided, that the response is coordinated, and that CICL’s normal operations can still function.

CICL is committed to meeting its legislative and community responsibilities to plan for pollution emergencies that may occur in its licenced area. To achieve this CICL will have in place a PIRMP for all management areas.

A majority of pollution incidents in the CID are not the result of spills or emergencies but more so from chemical residues entering water drainage. Therefore the NSW EPA will remain the primary contact and CICL will be guided to on whether a certain incident becomes an actual pollution emergency.

This Plan has been developed over the last 10 years as CICL’s chemical contingency plan, so as to satisfy EPA legislation the name and some information has been varied.

The Protection of the Environment Legislation Amendment Act (POELA) 2011 requires Environmental Protection Licence holder to prepare and implement a Pollution Incident Response Management Plan.

Implementation of this plan addresses both systematic and incident procedures to be followed in order to prevent or minimize pollution incidents from occurring, limit their impact and respond appropriately when such incidents occur.

The plan document is comprised of several components:

1. Procedures if Notification and Action levels are exceeded. This explains the response’s that will be taken by CICL when an exceedance occurs.

2. Pollutant Spill Plan. This describes the procedures that CICL will follow in an emergency. This plan complements the CICL Emergency Management Plan 2013

3. Pollutant Control Plan. This describes the procedures CICL will use when pollutant applications are undertaken. The Pollution Incident Response Management Plan will be reviewed and, if necessary, updated each year. It should also be noted that the Plan deals with the concentration of a pollutant in the waterbody rather than the load of pollutant.

In addition to this Plan readers should be familiar with the following documents- A. CICL Environmental protection Licence No 4652 B. CICL FIRE CONTROL STRATEGY AND ASSETS C. CIA SURGE AREAS USEAGE RULES

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D. MURRUMBIDGEE SHIRE COUNCIL LOCAL DISASTER PLAN (Displan) E. MURRUMBIDGEE SHIRE COUNCIL LOCAL FLOOD PLAN F. JERILDERIE SHIRE COUNCIL LOCAL DISASTER PLAN (Displan) 12.2 Purpose

The purpose of plans is to comply with and include the information detailed in the POEO Act (section 153C) and be in the form required by the POEO(G) Regulation.

The location covered by this plan is the Coleambally Irrigation Area (CIA) covering an area of 95,802 Ha and the two CICL business premises being the Brolga Pl Office complex and the CICL works depot. The GPS location is as follows-

Location Latitude Longitude CIA Please see Area of Operation map. CICL Office -34.806174 145.879685 CICL Works Depot -34.802839 145.890554

13 Procedures If Notification or Action Levels Are Exceeded.

The Environment Protection Licence (EPL) provides a list of pollutants that CICL must monitor during the year. This list is referred to as Schedule One and is provided in Table 1.1. The Schedule provides the three different guideline levels for each pollutant that must be adhered to. The Australian and New Zealand Environment and Conservation Council (ANZECC) have endorsed the Environmental Guideline for all of the pollutants listed, or in the absence of such an endorsement for specific pollutants the NSW Centre of Eco-toxicology has derived an interim Environmental Guideline for the Environment Protection Authority (EPA).

Table 4.1: Pollutants to be Monitored and their Environmental Guideline, Notification and Action Levels

Pollutant Notification Level Action Level (µg/L) (µg/L) Atrazine 13 45 Chlorpyrifos 0.01 0.11 Diazinon 0.01 0.2 Diuron 0.2 1.0 Metolachlor 0.02 0.1 Molinate 3.4 14 Simazine 3.2 11 Thiobencarb 2.8 4.6

Note:

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1. Notification Level - This is equivalent to the 95% “trigger value” in table 3.4.1 of the Australian & New Zealand Guidelines for Fresh and Marine Water Quality (2000). This value can be interpreted as the concentration at which 95% of all species will be protected – with 50% confidence. The 95% protection levels relate to laboratory NOEC (no-observed effect concentration) data and hence do not mean that 95% level or protection results in loss of 5% of species.

2. Action Level - This is equivalent to the 90% “trigger value” in table 3.4.1 of the Australian & New Zealand Guidelines for Fresh and Marine Water Quality (2000). This value can be interpreted as the concentration at which 90% of all species will be protected – with 50% confidence. The 90% protection levels relate to laboratory NOEC (no-observed effect concentration) data and hence do not mean that 90% level or protection results in loss of 10% of species.

Each of these pollutants must be monitored for during specific times of the year and at specified locations. Figure 4.1 shows the location of all sites that are monitored in accordance with the EPL. These sites are the Authorised Discharge Points. Other sites are shown in Figure 4.2, which are also sampled to better enable CICL to monitor and manage pollutants within the drainage system.

Figure 4.1: Location of Authorised Discharge Points and Supply System Points

The monitoring condition M.2 of the EPL prescribes the requirement to monitor concentration of pollutants discharged and the condition M3 of the EPL outlines the sampling method and frequency. The sampling frequencies listed in M.3 of the EPL

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CICL EMERGENCY MANAGEMENT PLAN can be simplified into the pollutants that need to be sampled each month of the year and the pollutants that are required to be sampled for only in specific months of the year. Table 4.2. shows the list of pollutants that are to be monitored every month and the pollutants to be monitored in specific months of the year.

The EPL also requires that weekly samples be taken from the Authorised Discharge Points during October, November and December. These samples are to be analysed for the rice herbicide, Molinate. The remaining water quality sites shown in Figure 1.2 are also sampled on a weekly basis for Molinate at this time of year. Although the EPL only requires that the Authorised Discharge Points be monitored, CICL maintains the remaining 19 sites to enable better management of rice pollutants in the regional drainage system. This monitoring program forms the Rice Pollutant Management Program.

Monitoring site CODA / CODW is substituted for the Authorised Discharge Point CODD in the Rice Pollutant Management Program for practical reasons. (These being distance, the fact that no drainage water is allowed to re-enter the Coleambally Outfall Drain below CODA, little rice is grown below CODA and historical lack of flow at CODD.) Sampling at CODA rather than CODD was sanctioned by the Department of Environment and Conservation (DEC) in Licence variation notice No 1042504, issued 3 December 2004.

Figure 4.2: Location of Water Quality Monitoring Points

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Table 4.2: Schedule Two – Pollutants to be monitored

Months Pollutant EPA SF Jan Apr May Sep Oct Nov Dec 2,4 D 1 √ √ √ √ √ √ √ Atrazine 1 √ √ √ √ √ √ √ Chlorpyrifos 1 √ √ √ √ √ √ √ Conductivity 1 √ √ √ √ √ √ √ Diazinon 1 √ √ √ √ √ √ √ Diuron 1 √ √ √ √ √ √ √ Malathion 2 √ √ √ Metolachlor 3 √ √ √ √ Molinate 2 √ √ √ Nitrogen (total) 1 √ √ √ √ √ √ √ Phosphorus (total) 1 √ √ √ √ √ √ √ Simazine 1 √ √ √ √ √ √ √ Thiobencarb 2 √ √ √ Trifluralin 1 √ √ √ √ √ √ √ Turbidity 1 √ √ √ √ √ √ √ During a scheduled sample test, if the concentration of a pollutant listed in Schedule One exceeds either the Notification or Action Level, the following shall be carried out:

14 Notification Level Exceedance

(a) The NSW Environmental Protection Agency (EPA) will be notified of the exceedance within twenty-four hours of CICL being informed. Notification will include specific information on the date and time of the exceedance, location of the exceedance, testing officer’s name and the name of the testing laboratory. All monitoring documentation will be available for inspection.

(b) Monitoring for the pollutant in question will be increased at the suspect location. If the pollutant in question is located in a drain, monitoring downstream to log the event will occur.

(c) Inspection of the waterbody to ascertain the point source of the pollutant will take place. The following steps are taken:

• Immediate ground truthing of suspect drainage channel (within 24 hours of receiving the results) • Additional samples are taken – one at the site and any other discharge points upstream (generally these points are farm drainage inlets) • At the time of sample collection at the farm inlet, salinity of the discharge and estimated flow is also recorded. • Water samples are sent to accredited laboratory for analysis.

Figure 4.3 illustrates the follow up sampling procedure and actions taken by CICL in response to an exceedance of the Notification Level.

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Figure 4.1: Follow up sampling and actions taken by CICL

(d) If a point source is located then the Customer who is draining pesticide- contaminated water will be informed and advised to stop draining pollutant into CICL’s drainage system.

(e) If landholder does not stop draining the pollutant, CICL temporarily closes the drainage inlet (using a plastic bucket).

(f) If the landholder deliberately re-opens the drainage inlet, CICL takes another sample for analysis by accredited lab. If pollutant level is still higher than the Notification Level, CICL closes the drainage inlet with earth works. A fee is charged to the landholder for all additional monitoring and earth works.

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(g) If the landholder breaks the earthworks put in place by CICL, CICL reviews the breach of water supply contract.

(h) If a point source can not be located all Customers who are draining into the waterbody will be informed and advised that remedial actions need to be commenced.

(i) Monitoring will continue until the event decreases below the Notification threshold.

(j) When the Notification threshold is reached the EPA will be notified. Monitoring will then be decreased to normal operational standards of monthly sampling.

15 Action Level Exceedance

(a) The EPA will be notified of the exceedance within twenty-four hours of CICL being informed. Notification will include specific information on the date and time of the exceedance, location of the exceedance, testing officer’s name and the name of the testing laboratory. All monitoring documentation will be available for inspection.

(b) The same procedures that are followed in points 1.1 (b) and (c) in Notification Level Exceedance will also be followed for Action Level Exceedance.

(c) Once the Action Level has been exceeded for a specific pollutant, all downstream users of the waterbody will be notified. Once the Action Level has been exceeded harm may be caused to the aquatic ecosystem. As such CICL will inform all downstream Customers so they can make informed decisions on precautions to protect livestock and crops. This awareness notice will continue until the pollutant has fallen below the action threshold. A list of effected Customers and a copy of the awareness notification will be given to the EPA.

(d) When the point source is located CICL will interview the associated Customer. CICL will instruct the customer to immediately implement works and measures that will cease the flow of drainage water from the farm to the waterbody.

(e) If the high levels continue and the pollutant is known to emanate from a CICL farm that has not been able or willing to cease its drainage flow, the drainage privileges to that farm will be withheld. The Customer will be verbally given forty-eight hours to remedy the problem after which time CICL will take action to discontinue drainage from the farm.

(f) If CICL is aware of continuing poor farm management which causes the Action Level to be continually exceeded, then supply of water to that farm will be suspended until: (i) On-farm management practices are reviewed to comply with provisions in the EPL and the Coleambally Land and Water Management Plan (LWMP). (ii) Conditionality and assurance may be required before supply is resumed.

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(g) Monitoring will continue until the event decreases below the Action and Notification thresholds.

(h) When the Action, and consequently the Notification thresholds are reached, the EPA will be notified. Monitoring will then be decreased to normal operational standards of monthly sampling.

16 Transferring costs to the customer for an incident causing a breach of the Environment Protection License.

If pollutants in the drainage system exceed the notification or action level specified in the Environment Protection License, it results in the following additional costs:

(i) Additional monitoring as specified in the Pollution Incident Response Management Plan with a focus to identify the source of pollution. (ii) Ensuring that the flow of contaminated water from the identified source has been stopped. This may require ‘works’.

Other potential costs may include:

(iii) Works to reduce pollutant concentrations at CICL’s discharge points. These works could be ‘dilution flows’ on an event basis or the storage of polluted water. (iv) Fines imposed by the Department of Environment and Conservation.

The process below outlines how CICL will pass costs on to the customer pursuant with section 18.3 of the Customer Contract.

16.1 Cost of additional monitoring due to elevated levels of pollutant in the drain, with a focus to identify the source of pollution

Clause 1.1 (f) of this Plan allows CICL to charge a fee to the responsible customer for additional monitoring and other works related to an incident of discharge of polluted water into CICL’s drainage system.

CICL becomes aware of the incident of pollutant contamination of drainage water in two ways:

(i) Either the customer informs CICL that due to some reason (generally a bank blow-out following a rainfall event) polluted water has escaped his property and has entered in to the CICL drainage system; or (ii) CICL is made aware of an incident via the established monitoring system(s)

If the incident is reported by the customer then CICL is not required to find the source of the pollution. However, if the elevated levels of pollutant are detected through CICL’s monitoring program(s) it requires much effort and additional cost to locate the source of pollutant.

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Based on the cost incurred in recent incidents, it is recommended that any cost incurred and associated with positive identification of a pollution source should be apportioned in through one of the following two ways:

(i) If a customer informs CICL within 24 hours of the pollutant incident, a fee of $100 be charged per inlet draining polluted water into CICL’s drainage system

(ii) If CICL identifies the source of pollution to a particular drainage inlet through its own resources (sampling or otherwise), a fee of $600 be charged per inlet draining polluted water into CICL’s drainage system

16.2 Cost of works to prevent pollutant entering CICL’s drainage system

This component generally involves the cost of temporarily blocking the drainage inlet into CICL’s drainage system and is borne by the customer.

Once the source of contamination is identified, CICL requests the customer to prevent further contamination of CICL’s drainage system by blocking the drainage inlet. In most cases, the customer complies. However, in instances where the customer does not comply, CICL acts to prevent further contamination of the drainage system by undertaking necessary works.

It is recommended that in such instances where CICL incurs costs to prevent further discharge of pollutants into the CICL drainage system, all costs shall be transferred in full to the customer.

(a) Works to reduce pollutant concentrations at CICL’s discharge points after the pollutant has entered the drainage system.

It is recommended that in such instances where CICL incurs costs on earthworks such as checks or bunds to prevent further discharge of pollutants from the CICL drainage system, all costs shall be transferred in full to the customer.

16.3 Fines imposed by the NSW Environmental Protection Agency (EPA)

If CICL is fined for a breach of the EPL, the fine should be transferred to the customers (assuming the contamination of CICL’s drainage system occurred due to customers’ actions) based on following factors:

• Concentration of pollutant • Estimated (by CICL) volume of polluted discharge • Customer’s cooperation with CICL • Implementation of the LWMP On farm options • History of previous incidents of discharging polluted water

Table 1.2 details a points system that can be used to transfer the fine imposed on CICL to the customers.

Note that the concentration of the pollutant is the critical factor. Penalty points as described below will only be activated if the concentration of the pollutant exceeds the notification level as specified in the EPL. Pollutant levels below CICL EMP 2018 Page 13

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the notification level will not attract any penalty points and no further action will be taken.

Table 7.1: Points system to calculate landholder fine for breach of EPL Criteria Magnitude Penalty Points Concentration of pollutant Less than notification level No penalty points >notification level and < 5 action level at the farm drainage point >action level and less than 5 10 x action level > 5 x action level 20 Estimated volume of polluted Less than ¼ ML/day 5 discharge from property drainage point

¼ ML/day – ½ ML/day 10 ½ ML/day – 1 ML/day 15 > 1 ML/day 20 Cooperation with CICL Spill is reported within 24 5 hours Spill reported between 24-72 10 hours Spill not reported 20 Implementation of the LWMP A LWMP compliant recycle 0 On farm options system is in place Installation of a compliant 5 recycle system has commenced No action has been taken to 20 install a compliant recycle system Contribution to pollution of No breach of Licence levels 0 Licenced Discharge Point at downstream Licenced Discharge Point Contributing to Notification 10 Level at the downstream Licenced Discharge Point Contributing to Action Level 20 at the downstream Licenced Discharge Point Sub-Total Max 100 per incident

History of previous incidents Multiply sub-total points for this incident by the number of offences incurred within last 3 calendar years. Total Points for the incident

Points should be calculated for all farms involved in an incident when the concentration of the pollutant exceeded the notification level at the nearest sampling point, as specified in the Environment Protection License. In the case of a number of incidents having occurred costs can then be split based on the penalty points incurred by the offending parties.

Each fine incurred by CICL would be distributed to customers as follows: • Summation of the total penalty points accumulated by CIA customers CICL EMP 2018 Page 14

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• Calculation of the fine per penalty point ($fine divided by points) • Apportion fine to customers based on penalty points accrued by each farm

Additional note and Limitations of the policy

The process does not deal with Notification or Action levels that are not traced back to a specific source. It is not considered fair to pass the full fine amount on to only the landholders who are identified. Therefore in such a situation, the fine would be apportioned between the incidents whose source was identified and those not. The portion assigned to the incidents not traced to a source would be covered by the Company (i.e. socialised), the remainder would be split between the identified offenders, as a function of the number of points accrued by each farm over the season.

For example, if we were fined $200,000 in December for exceedance at a discharge point and internally had 9 Action and 41 Notification levels over past two months, of which 6 Action level sources and 19 Notification level sources were identified, the following calculations would be undertaken:

Total Exceedances: 9 Actions + 41 Notifications =50 Exceedances Identifed: 6 Actions + 19 Notifications =25 Exceedances not Identified =25 Proportion of the fine assigned to the Company =(25/50)x100 =50% Proportion of the fine assigned to the landholders responsible = (25/50)x 100 =50%

Total Fine: =$200,000 Fine to be paid by the Company = 50% of $200,000 =$100,000 Fine to be split between the identified landholders =$100,000

CICL will publish in the local newspaper, educational advertisements to raise the community awareness of on-farm pollutant management and monitoring results. These advertisements will be run in September and October for rice pollutant and in October and November for other crops.

CICL will take remedial action to restrict polluted drainage from a farm by use of all or part of the following sequence: (a) Request the Customer to cease irrigation drainage immediately. (b) Should the Customer fail to cease irrigation discharge, CICL will block the drainage inlet structures to prevent inflow to the waterbody within 48 hours of the discharge being detected. (c) Review of water supply conditions to the farm. (d) Review of contractual arrangements with the Customer.

This Pollution Incident Response Management Plan will be reviewed annually and updated as required and a copy of the updated version will be sent to the EPA for approval upon completion.

CICL will maintain a record of complaints in accordance with the EPL and the Quality and Environmental system of the Co-operative. Each complaint will be entered into the Actions Register database. All Records of Complaint are to be kept for a minimum of four years and the information about the CICL EMP 2018 Page 15

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complaint, except the details of the complainant, will be made readily available to the EPA in accordance with items M4.3 to M4.3 of the EPL.

A written report of any event that may cause potential harm to the environment will be prepared in accordance with the EPL. A report is not required if the harm caused, or likely to be caused, to the environment is expressly permitted by the EPL. These events shall be recorded on the form ‘Notification of Actual or Potential Harm’. A copy of this form has been included in Appendix 1. A copy of this report will be given to the EPA within 7 days of the event in accordance with items R2.1 to R2.2 of the EPL.

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17 Pollutant Spill Plan

17.1 Introduction

The objective of this document is to set out the procedures that CICL will implement in the event of a pollutant spill, leak or similar pollutant incident. A pollutant spill or leak is an event that has the potential to cause harm to the environment. In the event that there is the likelihood of potential harm to humans or to property, the NSW Police and Fire Brigade will be the lead agency to coordinate the minimisation of the impact. In the event where there is a likelihood of potential to cause harm to the environment, the DECCW will be the lead agency and CICL will coordinate with the lead agencies.

As the distributor of irrigation water in the CIA, CICL will endeavour to ensure that Customers are not put at risk of damage to property or health by use of water supplied to them. CICL will also endeavour to protect the water resources and environs (including stream, wetlands and groundwater) from degradation. Therefore, when a pollutant spill occurs within the areas, CICL will:

• Monitor and assess the risk (or damage) to the environment.

• Notify Customers/ neighbours that they may be affected by the spill.

• Promote actions leading to containment, followed by neutralisation or removal if possible.

• Promote or implement actions that will reduce the adverse impacts of the spill.

• Ensure that due consideration is given to the protection of the environment in the clean up process.

• Assist with site monitoring if necessary

It should be noted that the Murrumbidgee Shire Council (MSC) has a plan to coordinate all actions that are to be carried out in the event of an emergency. This plan is called the DISPLAN. In any emergency the DISPLAN can be activated and all actions should be carried out in accordance with the DISPLAN. At any point the Pollutant Incident Coordinator can order CICL and its representatives to perform actions contrary to the plan. The Pollutant Incident Coordinator will be the senior Fire Brigade Officer at the scene, or in the absence of this person, the senior Police Officer. Table 8.1 is a directory of all the people that may need to be contacted in the case of a pollutant spill.

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Table 8.1: People to contact in case of emergency. Name Position/Location Phone Number Clifford Ashby Chief Executive Officer 6950 2820 Coleambally Irrigation Co-operative Ltd. 0409 678037 Kevin Kelly Operations Manager 6950 2818 Coleambally Irrigation Co-operative Ltd. 6954 4273 (ah) 0428 544273 Bernard Star Licencing & Environmental Compliance, 6950 2839 Coleambally Irrigation Co-operative Ltd. 0400 344 319 Eric Hutchinson SCADA Officer 6950 2828 Coleambally Irrigation Co-operative Ltd. 0427 544269 (ah) Tracie Scarfone NSW Office of Water- Yanco 02 6951 2574 Vince Kelly Senior Operations, Engineer (03) 5898 3946 Murrumbidgee Region 0419 676 905 Mob Darren Wallett Head, Griffith Unit - Environment 02 6969 0700 Protection and Regulation, 0427255214(Mobile) Craig Bretherton Regional Manager, Griffith Unit – 6041 4963 Environment Protection and Regulation 13 1555 (ah) Kevin Adams Fire Control Officer 02 6968 4166 Murrumbidgee Shire Chris Barron Fire Control Officer 03 5886 1200 Jerilderie Shire 03 5886 1788 (ah) 0428 179 139 (mob) Police Coleambally 6954 4104 Darlington Point 6968 4144 000 Hospital Griffith Base 6969 5555 Wagga Wagga Base 6938 6666 Ambulance 000 Coleambally 13 1233 Fire Brigade 000 Coleambally 6954 4062 Griffith 6964 4152 Poisons Information The New Children’s Hospital, Westmead 13 1126

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17.2 Types of Incidents

Once CICL has been notified or has become aware that a pollutant spill has occurred, a nominated officer will visit the site to assess the significance of the spill. The nominated officer will generally be the Licence Compliance Officer, however in the absence of this person the Manager Licencing & Environmental Compliance may attend. Assessing the significance of the spill will include judging the size of the incident and determining whether or not any further action is required. Once it has been decided that further action is required that the following judgement must be made about the type of spill that has occurred.

The numbers of pollutant spill scenarios are too large to individually list however the three main variables involved are: • Location

• Size of the incident

• Type of pollutant involved

The following classification will be used by CICL to classify different types of spill in order to assist response effectiveness:

• Spills that have not contaminated waterways. (That is those that are not likely to contaminate any water user, aquatic or wetland organism.)

• Spills that have contaminated a non-CICL waterway. (These are all spills other than those that occur within the supply and drainage system of the CIA and surrounding districts.)

• Spills within the CIA and surrounding districts that have contaminated the supply or drainage system.

The following outlines CICL’s response to the three spill classifications listed.

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18 Spills that have not contaminated waterways.

Example: The most common type of incident is when a vehicle used in the transport of a pollutant is involved in an accident and the pollutant is discharged out of the transport container.

The Police and the Fire Brigade should be the first agencies contacted. The role of each of the emergency services is set out in the “NSW State Disaster Plan” (DISPLAN 2000). CICL may not have a major role in such incidents, depending on the threat to the environment. It is necessary for CICL to consider the environmental aspects (especially the water resource) of such incidents.

CICL’s response: • A site inspection by a CICL Licence Compliance Officer will be necessary. • The Licence Compliance Officer attending may require the service of an Analytical Chemist. Together they will liaise with the NSW EPA and the Pollutant Incident Coordinator in order to assess the risk to the environment. • CICL will inform all affected persons/ neighbours and customers via one of the following methods- phone, text, email or radio. • CICL will obtain information on the clean-up process. • CICL will assist with site monitoring. • The Licence Compliance Officer will report on the incident to the CICL Chief Executive Officer (CEO), as well as the Regional Director of the EPA. Figure 2.1 illustrates the interaction between CICL and other authorities in the event of a pollutant spill that does not contaminate a waterway.

Pollutant Incident EPA Coordinator

Advise if necessary to mitigate the effects Assessmen on streams, wetlands t of the or groundwater incident within the CIA

Licence Compliance

Officer – CICL

Reporting

CEO – CICL, Regional Director – NSW Office of Water, Regional Manager –EPA South West Region

Figure 9.1: Spills that have not contaminated waterways.

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19 Spills that have contaminated a non-CICL waterway.

Example: A roadside spill involving a vehicle transporting a pollutant, where the pollutant may enter a natural or artificial watercourse, eg a natural drainage depression, roadside table drain, gravel pit or wetland.

The Police and the Fire Brigade are the primary emergency services in such an incident; however, CICL has a significant role to play in mitigating the effects of this kind of incident.

CICL’s response: The Licence Compliance Officer will liase with the NSW EPA and the Pollutant Incident Coordinator to assess the magnitude of the incident and it’s potential to affect CIA and the related environment.

In the case of a major spill the CEO of CICL will appoint a Liaison Officer as per the Pollutant Incidents Procedures Handbook. This person will most likely be the Operations Manager or the Manager Licencing & Environmental Compliance. This person will liase with the Pollutant Incident Coordinator and direct CICL’s actions.

Depending on the location of the spill and the nature of the pollutant, decisions will need to be made by the Liaison Officer in order to minimise any adverse effects of the contaminated water. This could involve bunds and blockages to contain or redirect contaminated flows or releasing supply flows to dilute the pollutant.

The Liaison Officer will communicate with the Pollutant Incident Coordinator to ensure that all water users are kept informed about such things as refraining from using the water, precautions that need to be taken or the withholding of supply water.

CICL will inform all affected persons/ neighbours and customers via one of the following methods- phone, text, email or radio.

Figure 2.2 illustrates the interaction between CICL and other authorities in the event of a pollutant spill that has contaminated a non-CICL waterway.

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Pollutant Incident EPA Coordinator

Media

Information on Health Department the nature of the Pollutant

Shire Councils

Licence Customers Compliance Officer – CICL

Notification

Liaison Officer – CICL

Requests for remedial

options

NSW- DPI Water Regional Director – Murrumbidgee Region, River Operations Manager

• • • Figure 2.2 Spills that have contaminated a non-CICL waterway

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20 Spills within the CIA and surrounding districts that have contaminated the supply or drainage system

Example: A drum of pollutant falls into a supply or drainage channel.

The Police and Fire Brigade are the primary emergency services in such an incident. CICL will play a major role in mitigating the effects of this kind of incident.

CICL’s response: The CEO will appoint a Liaison Officer. The Liaison Officer will communicate with the EPA and the Pollutant Incident Coordinator to assess the incident in terms of potential effects on water users and the environment.

The Liaison Officer will maintain contact with the Pollutant Incident Coordinator and decide what actions are needed to reduce the potential for harm to the environment. It may be necessary to: a) notify Customers to cease irrigation; and/or b) close part of the water distribution system.

The CEO will ensure that all information and resources are made available in case an emergency shutdown needs to be implemented. This will include up-to-date maps of both the supply and drainage system. CICL staff will be made available to effect control over the system as required by the Liaison Officer or the Pollutant Incident Coordinator.

The Liaison Officer will ensure that all those parties likely to be adversely affected by the spill are notified. The media, Health Department, shire councils and individual Customers may all need to be notified.

Figure 2.3 illustrates the interaction between CICL and other authorities in the event of a pollutant spill that has contaminated the supply or drainage system.

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Pollutant Incident EPA Coordinator

Media

Information on Health Department the nature of the Pollutant

Shire Councils

Licence Customers Compliance Officer – CICL

Notification

Liaison Officer – CICL

Requests for Spill in the supply Spill in the drain remedial Options

Operations Manager Operations Manager

NSW DPI Water To implement shutdown of the system or cease Deputy Director

supply where necessary General, Water Management

Waterways Works Superintendent Coordinator to to organise Work organise channel Teams attendants

Figure 11.1: Spills that have contaminated a CICL supply or drainage channel.

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21 Coleambally Irrigation Co-operative Limited Pollutant Control Plan

The Pollutant Control Plan provides an outline of pollutant use by CICL. It also covers points O6.1(a) through to (c) of the EPL

21.1 Chemical Weed Control Program

The Chemical Weed Control Program applies only to CICL premises, its employees and contractual arrangements as agreed to from time to time.

CICL will provide the EPA with a list of chemicals and an estimate of approximate volumes to be applied during the irrigation season, prior to the commencement of each season. This information will be annually available during the second week of August. The program will document all expected chemical applications to be carried out within the boundaries of the CIA. The program will not give exact details of application timetables for the coming year, as there are many variables that prevent this. These variables include weather, equipment and staffing requirements. The list provided in table 3.1 does however show how the volumes of chemicals used by CICL from 2006 to 2012 at a three year interval. A database is also regularly updated on current chemical applications. A copy of a print-out of this database is attached in Appendix 2. The form “Chemical Use Log” enables field staff to record accurately all details of chemical application. An example of this form is provided in Appendix 1. Table 3.1: Typical Chemical usage by CICL from 2006 to 2015 Chemical Usage Access - Litres 0 Amine (Amicide) - 0 Litres Amitrol T - Litres 180 Bluestone - Kg 100 Dicam - Litres 170 Eject / Oust / Excalibur 10 - Kg Glyphosate - Litres 640 Goal - Litres 145 Hammer - Litres 0 L/guard - Grams 400 Magna - Litres 0 MCPA -Kg 0 Metsulfuron - Grams 0 Propon 1492 Q/Ph - Kg 0 Roundup CT - Litres 1040 Roundup PowerMax - 100 Litres Roundup BiActive - 1940 Litres Simazine - Kg 0 Surpass 300 - Litres 180 Tordon - Litres 35 Wetter - Litres 1370

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All CICL staff undertaking any duties involving the application of chemicals have completed the Farm Chemical User Training Program run by the Rural Training Council of NSW, Ltd. Spray contractors and their employees must also have completed a minimum of the Farm Chemical Users Training Program.

The EPL requires that there be a mechanism in place to ensure that all users of treated land and waters are duly notified of any chemical applications. As the chemical spraying program may be altered on a day to day basis dependent on certain conditions the following will take place to ensure that all affected users are notified: 1. An advertisement will be placed in the local newspaper at the beginning of each irrigation season informing irrigators that chemical spraying will be taking place throughout the season.

2. If any chemicals other then Round-up Biactive or Weedmaster are to be used the affected users will be notified directly in advance of the chemical application.

CICL chemical drums will be triple rinsed and stored for recycling and re-use.

Washing and servicing of spray vehicles and equipment is to be carried out on the concrete apron designed for the purpose of washing CICL’s vehicles and equipment. Water from this area is directed into a settling pit. Overflow from the settling pit is directed into Drainage Channel 590.

Storage of chemicals on the premises is in a locked corrugated iron shed with a raised floor. Below the slatted floor is a concrete bunded floor that will contain any spillage. The current operating procedure for the purchase and storage of chemicals is to purchase on an as needed basis thus minimising storage requirements.

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Forms.

Contents:

Forms Associated with the Pollution Incident Response Management Plan.

Telephone Complaints Line

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Notification of Actual or Potential Harm

EPA Licence Number 004652 File Number

The purpose of this document is to report on section R2.1 of the EPL, which states: If anything happens on the premises that has caused, is causing or is likely to cause harm to the environment, whether on or off the premises, the licensee must report the event to the Regional Officer of the NSW EPA as soon as possible after it becomes known to the licensee or to one of the licensee’s employee’s or agents. This document is to be sent to the following:

a) The EPA Phone: (02) 6969 0700 Fax: (02) 6969 0710

In the event that a EPA officer cannot be contacted then the (EPA) Pollution Hotline will need to be contacted on 1300729579

• DETAILS • Type of incident ………………………………………………………………………………………………………………… ………………………………………………………………… Pollutant (if known) ………………………………………………………………………………………… Location ………………………………………………………………………………………………………………… ………………………………………………………………… Date of incident ____/____/______Time incident occurred (if known) …………………………………………………… Further Details ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… ………………… Signature …………………………………………………….. Date ____/____/_____

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Telephone Complaints Line

CICL, in accordance with section M5 of the Environment Protection Licence, publish the Telephone Complaints line phone number on their website and associated pollutant awareness campaigns.

“Customers are reminded of the service we provide in relation to potential pollution issues within the Coleambally Irrigation District. We provide this service to customers as part of our Environment Protection Licence.

If you are aware of a pollution issue, please contact the Company Secretary on 026954 4003.

If a complaint is received, we will then notify any impacted public as soon as possible

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Estimated pollutant usage in the CIA- 1996-2013 1996 2012/13 Application Total L or Total L or Common Name Brand Name/s Class Application Period Kg Kg 2,4 - D Amine Amicide H Wheat JUL-AUG 2020 1670 l 2,4 - DB Buticide H Wheat JUL-AUG 660 2,4 D Ester Estercide Falcon H Burrs JUL-AUG 9375 1070 l Acifluorin Blazer H Soy DEC-JAN 680 Alpha - cypermetherin Blazer H Soy DEC-JAN 10 Alpha - cypermetherin Dominex Fastac I Pasture APR-MAY Rice JAN-FEB Soy, corn DEC-MAR 202 Amitrole Amitrole T H Channels ALL YEAR 2180 280 l Atrazine Gesaprim Primextra H Channels AUG-SEP 2580 15100 l Atradex 900 corn OCT-NOV Sorghum Bensulphuron Londax H Rice OCT-SEP 1940 218 kg Beta - cyfluthrin Bulldock I Sorghum NOV-FEB 30 420 l Bifenthrin Talstar I Canola APR-MAY 13 Bromoxynil Bromicide Jaguar H Cereal JUN-SEP Lucerne APR-SEO 1340 Bentazone Basagran H Soy NOV-JAN 100 Chlorpyrifos Lorsban/Strikeout/ I Rice OCT-DEC 1755 l Chlorfos Sorghum NOV 7605 Chlorsulfuron Glean Seige H Cereal MAY-JUL 34 15 kg Chlorthalonil Bravo F Grapes NOV-MAR 90 Clethodim Select H Canola APR-JUL 480 302 l Clopyralid Lontrel H Canola APR-JUL 380 84 l Copper Sulphate Bluestone Rice OCT-JAN 5000 21175 kg Vetrazine Arrest Clout- Cyromazine S I Sheep,cattle ALL YEAR 400 Deltamethrin Decis I Soy NOV-APR 575 60 l Demeton - S - methyl Metasystox I Sorghum DEC-MAR 100 Diazinon Diazinon I/A 1580 Dicamba Banvel H Cereal JUN-SEP 2520 160 l Dichlorovos Dichlorovos I/A Silo Grain ALL-YEAR 100 6 l Diclofop Hoegrass H Wheat JUN-SEP 840 l Barley Canola JUN-SEP 1520 Dimethoate Roger Roxion I Pasture APR-AUG 385 1320 l Diquat Reglone H Soy MAR-MAY 1040 1550 l Diuron Diuron H Channels JUL-SEP 400 120 l Endosulphan Thiodan I Soy NOV-APR 5845 720 l Fenoxaprop - P Puma H Wheat JUN-SEP 430 1820 l 740 kg / 100 Flutriafol Vincit F Grain ALL YEAR 2000 l

Fluazifop Fusilade H Canola APR-JUL 13 l Soy NOV-JAN 225 Formaldahyde Formol F/B 300 Glyphosate 360 Glyphosate 360 H Fallow ALL YEAR 660 380 l Glyphosate Round up/Wipeout H Fallow ALL YEAR 17900 3620 l Glyphosate-Trimesium Touchdown H Fallow ALL YEAR 960 Imazethapyr Spinnaker H Soy NOV-JAN 910 9.5 kg Lamdacyhalonthyryn Karate I Lucerne ALL YEAR 425 2 l (no longer Malathion Malathion Maldison I/A used) 3040 MCPA 500 MCPA 500 H Cereal JUN-SEP 5120 7000 l MCPA 250 MCPA 250 H Rice NOV-DEC 4580 7440 l Metachlor Dual Prime Extra I Corn OCT-NOV 3230 l Sorghum 980 Methabenzthiazuron Tribunil H Wheat MAY-SEP 166 Methomyl Lannate Nudrin I/A Soy, Corn NOV-APR 1380 1625 l Methsulfuron Ally Associate H Cereal JUN-AUG 1.6 11.55 kg Mevinphos Phosdrin I/A 5 3.5 kg CICL EMP 2018 Page 5

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Molinate Molinate / Ordram H Rice OCT-DEC 67860 18980 l Oryzalin Surflan Yield H Cereal APR-JUL Canola APR-JUL Grapes ALL YEAR 960 Oxyfluorfen Goal H Fallow ALL YEAR 406 525 l Paraquat Gramoxone H Fallow ALL YEAR 600 l Grapes ALL YEAR 320 Paraquat/Diquat Sprayseed H Fallow ALL YEAR 280l Grapes ALL YEAR 660 Pendimethalin Stomp H Canola APR-MAY 300 5600 l Phosphine Castien TABS I/R Grain ALL YEAR 100 Propanil Ronicil H Rice OCT-JAN 660 Quizalofop Targa H Canola APR-JUL Soy NOV-JAN 18 Sethoxydim Sertin H Soy NOV-JAN 500 300 l Terbutryn Igran H Cereal JUN-SEP 580 Thiobencarb Saturn EC H Rice OCT-JAN 5700 8760 l Thiodicarb larvin I/M Corn NOV-APR Sorghum NOV-APR Soy NOV-APR 220 Tri-allate Avadex H Cereal APR-JUL 320 Trichlorfon Lipidex / Dipterex I Rice DEC-FEB 1570 60 l Trifluralin Trifluralin / Treflan H Canola APR-JUL 2660 1860 l Turbufos Counter I Corn OCT-NOV 1920 4010 kg Zineb Zineb F/B Grapes NOV-MAR 160 B/FER Zinc Zinc Sulphate T All crops ALL YEAR 2000 7200 kg

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RECOVERY

(pp52-54)

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22 Recovery Responsibilities The NSW government is the responsible agency for co-ordination of recovery activities across NSW.

CICL has recovery responsibilities for: • rehabilitation of flora and fauna affected by an emergency within its reserves; • clearing and restoration of roads, bridges and other assets within its operational area and reserves; and • ensuring staff wellbeing.

22.1 Recovery Planning Recovery activities will normally commence following the completion of initial response activities. Depending on the scale of the incident a recovery plan will be formulated by CICL , an Incident Management Team or, in the case of major events such as wildfire, a committee as directed by the NSW Government.

The plan will address asset, cultural heritage and environmental issues, staff and community welfare issues and political issues. The plan will involve consultation with other agencies involved in the incident or other organisations with relevant expertise as required. The plan will also detail the current situation, the planned outcome of recovery activities, the resources required to achieve this outcome and a time frame for implementation.

22.2 Financial Considerations • The CICL CEO must approve expenditure and deployment of resources for non-fire emergencies. • As a support agency CICL are responsible for their own costs, the exception being when SES have deployed staff for fire or other emergency where SES are the Control Agency and there is an agreement between CICL and SES regarding recovery and rehabilitation. • If the emergency causes damage to the CICL Assets refer to the CICL Risk Manager for advice on the Insurance Asset Replacement Process (also available on InfoWeb under Business Services / Insurance / Managing Claims and Incidents).

22.3 Staff Welfare Information on staff welfare including counselling and trauma management can be located at Human resources, Assistance & Awards/Employee Assistance. Every effort should be made to support staff involved in emergency response activities, including an appropriate Critical Incident Stress Debriefing session for an individual or group, and must be organised by the region.

23 Communications Plan All communication will be by email, Telstra Next G Mobile network or UHF Radio on Channel 40.

24 Location of the Relevant CIEMP, Local DISPLANS and related documents The above mentioned plans and related documents are kept on the CICL intranet under the OHS Portal and the CEIMP is displayed on the Website www.colyirr.com.au.

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Table 15.1 EMP Distribution list. Plan Plan issued to Title Agency Updates Provided Number

25 Maps showing area covered by the plan

16.1 Map showing relative locations of Coleambally, Darlington Point, CIA and key highways

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16.2 Map showing the CIA na outfall areas where CICL has operations

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Map 16.3 Shows CICL regional operational names and their relative locations

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APPENDICES

Page 55

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LIST OF APPENDICES

A. CICL FIRE CONTROL STRATEGY AND ASSETS ..\WHS SYSTEM NEW\Emergency Procedures\Fire Related\Fire Fighting Assets Dec2016.doc

B. CIA SURGE AREAS USEAGE RULES

C. MURRUMBIDGEE SHIRE COUNCIL LOCAL DISASTER PLAN (Displan) MSC Displan.doc D. MURRUMBIDGEE SHIRE COUNCIL LOCAL FLOOD PLAN http://www.floodsafe.com.au/uploads/40/plan-murrumbi1994.pdf

E. JERILDERIE SHIRE COUNCIL LOCAL DISASTER PLAN (Displan) http://www.murrumbidgee.nsw.gov.au/f.ashx/COUNCIL-PUBLICATIONS/JSC- DISPLAN-Feb-2007-updated-2014.pdf

F. CICL Organisational Structure http://intranet.coly.local/Shared%20Documents/Human%20Resources/CICL%20Organis ation%20Structure%20CURRENT.pdf

G. Riverina Area DISPLAN https://www.emergency.nsw.gov.au/media/admin/726/_/k65kg16khdb2ckc4gk/DistrictPl an_Riverina_20061101.pdf

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