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Coast Shelter Annual Report 2019

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Coast Shelter Annual Report 2019 ANNUAL REPORT 2018–2019 Restoring hope to those in need www.coastshelter.org.au roundedfacebookroundedinstagramroundedtwitterbirdroundedyoutube COAST SHELTER Annual Report 2018/2019 what we do. We provide access to We provide places where people physical and mental can connect, get access to practical health services through support, financial assistance and National Plant & Equipment ourspe- partnershiptraditional channels for sourcing care coordination cialise in the provision of heavy parts and machines, RE’s cus- earthmoving equipment to the tomers span mines, construction RT SOCIAL mining and civil construction sec- contractors, quarries,PP agriculturalO H co tors in Australia. Operating since and civil contractors.U ALT AND nn S HE SU e 1997, NPE have gained leading E TO P ct National DrillingW ServicesS provides PO i market positions in HME sales S R o We develop both dry & wetCE hire of drilling T n and rental. Known for its com- C equipmentA to the Australian prehensive fleet and speciality pathways to Mining sector. This specialist niche providing maintenance in remote d We provide safe employment businessn T continues to focus on a areas, NPE have over 3,500,000 a N H accommodation single areaS of expertise to ensure E O operatingthrough hours at job mine sites N Y its core group of clients receive U O M A for men, women, Australia wide. I S network providers all theY advantages of decades of T W I O N children and National Mining Services operate A expertise.H L and relationships G C T below the scale of large publicly P young people U NationalA Heavy Haulage spe- with local industry M P owned corporate contract miners, D cialiseE in the provision of heavy and above that of smaller pri- E haulage equipment solutions, vately owned enterprises. Its size off road & on road bulk tippers I and scale allow clients financial N and construction equipment to security as well as flexibility, ben- D E a varietyS of Australian industries P efiting them with success across M including; mining, construction, oil E A N both contract mining services R & gas, energy and water. G D and resources infrastructure. With O E R N demonstrated success across International EquipmentP Hold- C multipleWe large run scale programs mining pro- ings is the vehicle of the Ackroyd E We support people to Group of companies to leverage G jects (Isaac Plains Coal, Integra P N L I A N that support people to N move into their own D the skill set, competencies and P E Bulk Reshaping, Ulan West & Ca- E R R E S T O N N E redia Eastengage to name ain few), education National experience gained through the C homes and support Mining Servicandes havetraining proven domestic business ventures to them to continue to capability to deliver production successfully manage interna- requirements delivering in excess tional projects in global resource study and work of 2.5 million BCM per month of sectors. waste and coal. We work with people to Resolute Equipment is a national make informed decisions supplier of equipment and parts about their own lives to the Mining & Construction industries. RE’s “Resolution” is to ensure clients get the best value out of their fleet of equipment. As a valueWe for advocate money alternative for to total INCLUSION & EQUALITY Coast Shelter acknowledgesWe advocate the Darkinjung forpeople total , the custodians of the land on which weINCLUSION work, live and gather, &and EQUALITY we recognise their continuing connection to land, water and community. We pay respect to Elders past We advocateand present and the for emerging total young leaders of tomorrow. Coast Shelter is proudly committed to diversity and social inclusion, INCLUSIONincorporating Aboriginal & EQUALITY and Torres Strait Islander peoples, those who identify as LGBTQIA+, people who live with a disability, and those from We advocateculturally for and linguistically total diverse backgrounds. INCLUSION & EQUALITY 2 Coast Shelter acknowledges and supports our community on the traditional lands of the Darkinjung people, and pay our respects to elders, past, present and emerging. Coast Shelter is proudly committed to diversity and social inclusion, incorporating Aboriginal and Torres Strait Islander peoples, those who identify as LGBTQIA+, people who live with a disability, and those from culturally and linguistically diverse backgrounds. Coast ShelterCoast acknowledges Shelter acknowledges and supports andour community supports our on the community traditional on lands the oftraditional the Darkinjung lands of the Darkinjung people, and pay our respects to elders, past, present and emerging. people, and pay our respects to elders, past, present and emerging. Coast Shelter is proudly committed to diversity and social inclusion, incorporating Aboriginal and Torres StraitCoast Islander Shelter peoples, is proudly those who committed identify asto diversityLGBTQIA+, and people social who inclusion, live with a incorporatingdisability, Aboriginal and and those fromTorres culturally Strait Islander and linguistically peoples, diverse those backgrounds.who identify as LGBTQIA+, people who live with a disability, and those from culturally and linguistically diverse backgrounds. COAST SHELTER Annual Report 2018/2019 Content 2 What we do 17 Mitch's Story I 4 Our Vision, Mission & Values I 18 Our Voice I 5 Our Board I 19 How we support I 6 President’s Report I 20 Women & Children Services I 7 Our Stories I 21 Youth Services I 8 CEO’s Report I 22 Men's Services I 10 Quick Snapshot I 23 Coast Community Centre I 12 Courage & Resistance I 24 Volunteers I 13 Brad's Story I 26 Our Culture I 14 Coast Shelter Journey North I 27 Our Structure I 15 Tara's Story I 28 Thanks to all volunteers I 16 Coast Shelter Journey South I 29 Financial Report I 3 COAST SHELTER Annual Report 2018/2019 our vision. Ending Homelessness and Domestic and Family Violence on the NSW Central Coast. our mission. To deliver locally designed innovative solutions to homelessness, domestic and family violence and poverty that achieve immediate and lasting changes. our VALUES. Trust Respect We strive to deepen trust through We are real with one another, the quality of our service delivery inclusive and accepting of each and our responsiveness and others differences. accountability in everything we do. Innovation Connection We are creative and adaptive, We build and maintain strong we explore out of the box ways connections with the people we to solve challenges. support, each other and our community to expand our network to create a greater impact. 4 COAST SHELTER Annual Report 2018/2019 our board. We are a passionate skills based board that reflect the diversity of our local community and the people we support each day, as a group we each bring professional skills and backgrounds that ensure we have the capacity to effectively govern an organisation of our size and provide quality services in line with our vision. Michael Goodwin Vice President Alison McEvoy Secretary Paul Hussein Honorary Treasurer Gavin Shepherd Director Bob Pryke Director Kian Safaei Director Diana Hanks Director Glenn Provis Director Laurie Maher Director Vicki Scott Director 5 COAST SHELTER Annual Report 2018/2019 achieve immediate and President Report lasting changes. Margaret Portass President ● Progress towards gaining in 80 different properties spread Australian Service Excellence around the Central Coast – Standards (ASES) accreditation, assisting them to regain their lives which will be a requirement for with dignity and their ability to all funded homelessness maintain their tenancies through services by 30 June 2023 support of our capable Team of inspiring staff and linking with the ● Progress towards collecting plethora of services available on data and implementing pro- the Central Coast. cesses to report on outcomes Coast Shelter’s Coast Community ● Contributing to the Premier’s Centre “Laurie’s Table” continues Priority to halve street to provide free meals and support homelessness by 2025, where services on a daily basis to those relevant to Coast Shelter in need. This financial year alone As President of Coast Shelter, it is Team and the entire Coast Shelter ● Enhancing culturally accessible a staggering 50,000 meals have with a great sense of satisfaction Team of Staff and Volunteers over services for Aboriginal people been supplied along with & pride on behalf of the Board of the past twelve months. ● Participating in local govern- advocacy; food hampers; shower Coast Shelter to provide an over- Coast Shelter has a committed ance and service co-ordination & laundry facilities; toiletries, view of the programs undertaken towels, clothing; legal advice; Team of over 85 staff and 250 The Department is pleased with along with the various successes referrals to other support volunteers who consistently Coast Shelter’s contribution to during the 2018-2019 Financial agencies for financial help, deliver support to those in continually improve the safety, Year as well as reporting on our counselling, health services and need within the Central Coast wellbeing and housing outcomes financial performance within the general wellbeing. This would not Community which stretches from for people at risk of, or experienc- Annual Report. be possible without the support of the Peninsula to the Northern ing, homelessness. Coast Shelter our much-valued Volunteers, over As you read this Annual Report, perimeter of the Central Coast, is the most prominent homeless- 2 250 in total, and our professional I am hopeful you will capture our an area of some 1,681km with ness service on the Central Coast Leadership Team. Vision to end homelessness and a population of 333,627. operating a total of 10 crisis domestic and family violence on Along with fellow Board Members the NSW Central Coast – a Vision we are fully committed to guide which drives every decision we “So much more than a meal.” the development and operations make in the organisation. of Coast Shelter through the leadership of Rachel Willis as Since Coast Shelter’s inception On behalf of the Board of accommodation services for Chief Executive Officer.
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