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To the H-Series G'O34TlPUUER SYSTEMS NEWSLETTER @B;::::;; HEWLETT PACKARD DMD Announces the LATEST ADDITMIN to the H-Series Volume 5, Number 9, March 15, 1980 FOR IINTERNIAL USE ONILV New 7910 Disc Drive ............. Page 10 r> BOISE NEWS 1 Sales Aids Division News New HP 1000 Office Decor Kit.. .........J. WeldonlDSD [I81 Boise Sales Development Organization . R. McCalebIBoise [ 31 RTE-IVB Quick Reference Guide ..........H. Fuller~DSD1181 Product News Customer Support Services (CSS) Sales Correction to 500 Ft Maximum for 261 9A Cable, Continue to Grow! .........................G. LimIDSD [la] CS NewsleRer, Feb 15, '80 ...............J. SkogIBoise [ 31 Training News Long-Awaited FORTRAN Course Arrives!. J. WilliamslDSD I191 CSD NEWS Division News , DTD NEWS CSD's 1980 Tactical Plan Focuses Division News on Quality ..............................B. PuetteICSD [ 41 Neely Southern Support Addition .......R. FergusonIDTD (201 Super Service Manual! ..................P. MouldslDTD [20] DCD NEWS Product News Division News How to Connect HP 264X Terminals to 3 Contract Sales Development Regional HP 2631A/G Printers .....................K. LouisIDTD 1201 Assignments .............................F. RyanIDCD [ 51 Which 264X Cabinet Part Do I Need?. .... M. PoizatIHPG [21] Product News RS-232C: The Current Standard ........A. ZarembaIDTD [21] HP 983519845 Application Software Data Sales Aids Cartridge Problem .......................P. AppelIDCD [ 51 HP 2621P - A Winner!. ..............W. BrubakerIDTD [22] Used Equipment Exchange .............. A. SperryIDCD [ 51 HP 2647A Ad Campaign ...................G. LeeIDTD [22] Sales Aids New Application Software Catalog .......... M. SilerIDCD [ 61 GSD NEWS Training News Division News How DCD Training Helps You Support HP 3000 Program Sales Awards ............J. CeliiIGSD [23] Your Customers ....................... S. LehmanIDCD [ 61 Product News HP 9825 110 Programming Customer OM/250 Released .....................J. WhitesellIGSD (231 Course ................ B. Boehm & R. AndelfingerIDCD [ 71 HP 250 Intelligent Network Processor Colorado Peripherals News (INPt250). ............................P. StoraasliIGSD [24] New Prices and Volume Discounts 7910 Disc Available in HP 250 ..............S. OkiIGSD [25j for Supplies ............................J. HettrickIDCD [ 71 Write Capability for HP 250 .................S. OkiIGSD [26] 9885 Flexible Disc Direct Mail Promotion . A. HerderIDCD [ 81 HP 250 Multiuser Price Reduction ...........S. OkiIGSD [26] BDD News Users Rate MFGl3000 'Excellent Plus' . M. KalashianIGSD 1261 983519845 Microprocessor Development Introducing ... Interactive Mainframe Link13000 Software Pack ..................B. Ward & E. HopIBDD [ 81 on the Series 11/111 (3270 Emulator Software) in North America & Europe.. .............J. ChisholmlGSD 1271 /3 DMD NEWS An Interview With Mr. I.M. Link .........J. Chisholm/GSD [28] Product News IML13000: Ordering and Announcing ... The 7910 Winchester Availability .................. J. Celii & J. Chisholm/GSD [29] Disc Drive ................................J. BoltlDMD [lo] Training News 7910 Ordering and System Support ....... S. DavisIDMD 1121 New Sales Product Training for 7910 Markets and Competition ............ S. Davis/DMD 1121 Manufacturing ............................D. VialeIGSD 1301 Order Processing Sales Aids Order Processing Organization Changes ... B. OlsonIDMD [14] HP Manufacturing Systems Reference Accounts ............................B. EikenbaryIGSD 1301 DSD NEWS Product News CSG NEWS HP 12050A Fiber Optic HP-1B San Diego News Link Update ........................D. HannebrinkIDSD 1151 Division News HP 12996A Printer Subsystem to be Support Plus: Training .................A. Macllroy/SDD [31] Obsoleted ............................ S. PomeroyIDSD (171 Sales Aids Three Thermal Graphics Printers Offered New Manual Supports 72458 on HP 1000 Systems.. ................S. PomeroylDSD 1171 PlotterlPrinter ..........................J. KastnertSDD [31[ HP 1000 L-Series Price List Amendment . T. ProskeIDSD [la] Computer Supplies Operation News Questions on HP 1000 lntemational Supplies Message Reaches Out to HP Users Group? .............................G. Lim/DSD [la] Terminal Users ......................... F. JeffriestCSO [31] First HP 1000 lntemational Users Group Corporate Training & Management Development Conference ............................... G. Lim/DSD 1181 New Videotapes From Corporate Training . C. EmstICorp. [32] Volume 5, Number 9, March 15, 1980 FOR IINTE3NAL USE ONLY Boise Sales Development Organization By: Roben McCaleblBoise The new Boise Division Field Communication Guide is on its way, detailing all the recent developments within the Marketing Department. We have assembled a remarkably strong worldwide support team which is organized as shown below. Domestic US support is handled from the Boise Division site. European support is divided by product lines, with the Grenoble Division Sales Development team doing an excellent job with the 2630 family. Line printers and magnetic tape drives are the responsibility of Chuck Ulfers in Boeblingen. Sales Development Sales Dev. Reg. S.D. Manager European Sylvia Cohen European - Lil Blankinship Secretary Secretary Support for Support Sue Brault MARCOM Tape Drives I Tom Mills for the David Melin - NSR and Line 2630 Family Printers of printers I [::;;A [::;;A Backup) and terminals LE~Pavlinik ICONICanada L Dick Wilhelm SSR Correction to 500 Ft Maximum for 2619A Cable, CS Newsletter, Feb 15, '80 By: Jim SkoglBoise In case you were misled by an error in the Feb. 15, '80 CS Newsletter, the standard cable length for the 2619A on the HP 3000 is 50 feet. If your customer desires a cable longer than 50 feet, it is a special cable and must be quoted through your Boise Division Sales Development contact. The maximum cable length currently available for the 2619A is 500 feet. Volume 5, Number 9, March 15, 1980 HP Computer Museum www.hpmuseum.net For research and education purposes only. GCIMPLJTELF? SVSTEMS NEWSLETTER KhBEFEZ At the meeting CSD's 1980 Tactical Plan Focuses on Quality By: Bob PuetteICSD January is a key month in the MBO process at HP. All the General Managers from the manufacturing div~sionsand sales regions meet for two days in Monterey to review the past year's results and to highlight tactical objectives for the next year. This year's meeting focused on the opportunities that face us in the decade of the 80's. Continued, strong growth should be in store for the electronics industry as a whole and we may see this as the largest industry in the world by the end of the decade. HP's growth will continue to increase our leadership position in this marketplace for all disciplines, with almost all divisions adding computational features and capability to their products. It is important that we keep a clear focus on the markets which we feel offer us the highest return on investment. This will put additional challenges on our company to coordinate product strategies with the ever expanding number of divisions, but, as John Young pointed out, "Just think how many firms wish they had our challenges to face." Quality again was one of the three major items of attention The Computer Group qoal is to cut our overall annualized failure rate on all of o;r products in half by the end of the year The General Managers' meeting was followed by our and we agreed to do more than our share in our Computer Groups' Management Meeting which was manufacturing and field operations to make this happen. attended by the division and functional managers from the This will take a special effort to achieve, but will clearly pay computer products divisions an2 sales regions. We really off with increased customer satisfaction. worked on developing our 1980 ractical Plan here with several workshops. I has very pleased to see that Quality came out as our number one objective. This has been a We also agreed to two other major technical objectives for personal concern of mine and an area in which I think we CSD in 1980 and I will discuss each of these separately in need to do a better job if we are to have a preeminent future issues. In the meantime, we will be distributing our position in the computer industry. 1980 CSD Tactical Plan to all CSD supervisors in the factory, as well as in the field, to use as a basis for developing each department's plan for this year. In order to get a clear picture of CSD's tactical objectives in 1980, we had a division management meeting to refine our Corporate and Group objectives and decide how we can This process really provides for everyone in HP to participate make these happen in our operation. Over half the managers in putting together a set of objectives to meet each year and attending this session were from CSD's field operations. is a major element in MBO. Volume 5, Number 9, March 15, 1980 4 FOR IINTERNAL USE ONLY Contract Sales Development Regional HP 983519845 Application Software Data * Assignments Cartridge Problem By. Frank RyanlDCD By: Pete AppellDCD DCD's Contract Sales Development Group has recently We have discovered a potential problem with some 3M data been restructured to better serve your contract-based cartridges that have been used for application software for customers and to give you a regional contact. The people the HP 9835 and 9845. The 3M cartridge can be identified in this group are responsible for setting up customer visits by the nonanodized (not black) backplate. to DCD, and are your prime contact at the division for support of new or existing OEMs. Let
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