15-201 5-20 18 5 181 15 200 200 YEARS YEARS ROYAL ROYAL PATRONAGE PATRONAGE

1 1 815-2015 815-2015

5-201 5-20 181 5 181 15 200 200 YEARS YEARS ROYAL ROYAL PATRONAGE PATRONAGE

1 1 815-2015 815-2015 ANNUAL REVIEW 2014/15 A word from our Chair and Chief Executive

his year marks Norwood’s 200th year of Royal Norwood operates under a considerable Patronage – an anniversary we are proud and operational deficit. This year we received a T excited to celebrate. For not only were we one-off unexpected legacy, which helped us to the first Jewish charity to be honoured with the fund this deficit. Although some of our services are appointment of a Royal Patron, but we are also the funded by local authorities, many receive very little only Jewish charity to enjoy the Patronage of Her statutory funding or none at all. They cost over £36 Majesty The Queen. As Patrons of Norwood, the million to run per year, £12 million of which we need Royal Family’s support over the last two centuries to raise through voluntary donations. This income has been a central pillar to the charity’s reputation enables us to deliver the highest-quality services, as and a positive impact on the community we serve, well as innovative new ones, developed in response as well as our ambitions to sustain our work for to the issues facing the Jewish and wider community. those in need.

To meet the changing needs of our community over the last 200 years, we have evolved from being a hospital and boarding school for children from Making a positive impact on poor families into the UK’s largest Jewish children, the lives of everyone who we family and learning disability charity in the UK. support is paramount to Today we support vulnerable children and their “ families, children and young people with special Norwood’s work. educational needs, and adults with learning disabilities – at home, in school and throughout their lives. Making a positive impact on the lives of We are, and have always strived to be, innovative in everyone who we support is paramount to our approaches and practices as highlighted through Norwood’s work. This year’s Annual Review focuses our Intensive Interactions programme, which aims to on our achievements, based around the charity’s build a communicative relationship with a person who five strategic aims as outlined in Norwood’s ten-year may be non-verbal. We also always aim to meet the strategy which was established in 2014. We hope highest standards in our services, as demonstrated they demonstrate the strides we are making to with our inclusive nursery, which received an ensure that we provide the most appropriate, most “Outstanding” rating from Ofsted in January needed and highest quality services which our 2015 for going above and beyond what is required charity has prided itself on providing for over in the curriculum. 200 years.

Of course, we have become the charity that we are today because of the dedication of our staff and volunteers and the generosity of all of our donors – and to them we give huge thanks. To recognise the invaluable contribution that our volunteers make, we launched a three-year volunteer strategy this year. We hope that in providing greater support and access to David Ereira Elaine Kerr training and new opportunities, we will ensure that Chair Chief Executive the volunteer journey is a truly rewarding one.

2 Norwood is the largest Jewish children, family and learning disability charity in the UK.

HOME SCHOOL LIFE Children and their families Children and young people People with learning disabilities facing individual challenges with special educational needs and autism, throughout their lives

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Norwood works with 65 local It costs £36 million a year authorities and has 55 sites across for Norwood to provide our services. N London and the South East. Every year we must raise over £12 W millionE from voluntary donations. S

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Norwood provides services Norwood has a workforce of almost 2,000 1,250 for almost 7,000 people. N , made up of staff and

W E hundreds of dedicated volunteers.

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OUR VALUES CONTENTS Empowering We empower the people who use our services to reach for their aspirations. Top five key achievements...... 4

Professional Norwood always maintains professional Strategic aim 1...... 5–7 standards and codes of conduct with all Strategic aim 2...... 8–11 stakeholders and strives to provide excellence throughout the organisation. Strategic aim 3...... 12–18 Strategic aim 4...... 19–20 Supportive Norwood is an organisation that is supportive to all those who turn to us: Strategic aim 5...... 21–26 our workforce, and all our stakeholders. A year of fundraising...... 27–30 Honourable Norwood is honourable in the way Financial information...... 31 it carries out its business. Our people...... 32–33 Innovative Norwood will always innovate and find new approaches and practices Thank you...... 34 to benefit the whole organisation Legacies...... 35 and those we support.

3 Norwood established nORWOOD the Healthy TOP FIVE key Child Programme, providing immunisations ACHIEVEMENTS and health reviews 2014/2015 to the orthodox community.

We opened the Pathways The Norwood’s Assessment inclusive Nursery Centre, part of our was rated assistive technology “Outstanding” programme, to assess by Ofsted. people’s needs, provide them with the right support and to train staff.

We delivered inclusive sport 5,624 training and activity sessions were sessions to 220 delivered to adults with Norwood staff. learning disabilities.

4 Strategic aim 1

To provide appropriate support and guidance for Jewish children and their families during challenging times

In some ways, what happens to a Social Work team supports families around. We provide specialist person in their younger years can facing breakdown and parents support to parents with young affect them for the rest of their affected by mental health problems, children with special needs, and lives. Therefore, the earlier they for example. For children displaying also offer more general services receive support, the greater their emotional and behavioural issues to support families bringing up chances of leading a fulfilled life. or suicidal thoughts, our direct children, including parenting For families in the Jewish community therapeutic work and counselling classes, parent and toddler who are struggling to cope, can support them to work through groups, after-school clubs and Norwood offers a lifeline. Our their problems and turn their lives holiday schemes.

5 Developing a way Family Services in October 2014, working just with the child but to measure the following the completion of a also systemically with the entire impact of our work successful pilot programme. It is family and other professionals the only Jewish specific service involved with the family. Norwood has developed a family offering drugs education and Depending on each family’s needs, support impact framework – a tool provides preventive addiction our social workers, family support to measure the progress made education through schools, a workers, child counsellors and child with the people and families we drop-in service, a telephone psychotherapists all work together support. This was done in helpline and community-awareness to support the family as a whole conjunction with the Charity workshops. Over 140 people, and to improve the outcomes for Evaluation Service (CES), the UK’s including people affected by each child through, for example, leading provider of support and addiction and members of their direct therapeutic work, art advice on quality and evaluation family, attended Norwood therapy or advocacy. The impact systems for the voluntary sector. Drugsline’s three community- of our support for these families This has been a significant piece awareness workshops, which covered helps to ensure the safety of these of work and is enabling Norwood substance misuse, addiction in the children, increase their confidence to review and analyse information family, and cannabis and alcohol. and self-esteem, and give parents on the families we support so that Following workshops on addiction, more strategies and confidence to we can deliver better outcomes for which were conducted in 22 deal with their children’s behaviour. them. Our work is evidence-based, schools, students said their level It is also aimed at improving family so as such, we have been able of understanding about drugs relationships and preventing to start measuring the distance had increased. problems escalating further. travelled by the people who use our services through bespoke tools, Strengthening the such as adult and child focused family unit questionnaires, which require Norwood was referred 286 cases individuals to answer The man taking the session was to support families facing a multiple-choice questions about whole range of issues – from excellent. He had a way of their situation prior to, and after, mental health breakdown to getting through to us without receiving support. telling“ us what to do, which was bereavement, divorce to domestic really effective. Tackling addiction violence. Our social work service focused on safeguarding the Year 10 student who took part in Norwood Drugsline was embedded wellbeing of the children in Norwood’s addiction education within Norwood’s Children and vulnerable families – not by workshop

6 Key achievement 3,178 people used our Children and Family Services

Improving young in managing anxiety and stress. people’s wellbeing Meanwhile, Streetwise@Norwood, Norwood provided therapeutic run in partnership with Maccabi GB, organised three eight week The transformation in Sam has groups, focusing on self-esteem, been incredible - a shy, sensitive, social skills and self-harm issues, courses and a four day intensive nervous and anxious child has to children and young people in course in the summer holidays at Kennedy Leigh Family Centre. blossomed“ into a happy little Jewish schools in Barnet and Redbridge and at our family Attended by a total of 57 young boy whose confidence seems to centres in Stamford Hill, Hendon people, the programmes focused grow by the day. and Redbridge. For example, one on raising confidence and self- esteem by looking at issues such Parent of a child who attended of these groups was a ten-week Norwood’s Streetwise Programme programme for year 7 students, as bullying, how to express aimed at helping them to make feelings, and strategies to deal the transition to secondary school with difficult peer relationships. by focusing on improving The growth in confidence seen in self-esteem, peer relationships the children by the end of each and communication skills. Another programme demonstrated that group supported students who they had been a major success. had self-harmed and had difficulty

7 Strategic aim 2

To provide the appropriate level of educational support for children with special educational needs and/or disabilities

Norwood ensures that every baby, accessed at one of our family children with more complex needs child and young person, whatever centres or at a child’s school. and also offer support to schools their ability, is given the opportunity We also work in partnership with through our cost-effective to reach their full potential. From schools themselves to provide integrated packages of universal, nursery through to the end of specialist services for students targeted and specialist support, secondary school, we offer direct with special educational needs which can be tailored to a school’s support to children and families and disabilities. specific needs. through our Education Support Service, comprising Norwood’s Working on behalf of local authorities Hope Centre and the Norwood in Barnet, Brent, Hackney, Haringey Binoh Service, which can be and Redbridge, we support

8 Key achievement The Norwood’s inclusive Nursery was rated “Outstanding” by Ofsted

Providing an school”. Thirty-three children, “outstanding” nursery some of whom have special educational needs, attend our Those children with special Norwood Nursery, based at our inclusive nursery, where a range Kennedy Leigh Family Centre, was educational needs and/or of experts, including a speech and rated as “Outstanding” following disabilities are extremely well language therapist, occupational an Ofsted review in January 2015 cared“ for as staff are highly skilled therapist, educational because it goes above and beyond in meeting their specific needs. psychologist, social worker and what is required in the curriculum. Staff work very effectively with qualified nursery staff, work Inspectors praised staff for “sharing parents, external agencies and together when needed to give a information effectively with all child the right support to exceed professionals in the children’s those involved in children’s care, their developmental milestones. centre. This ensures that every to ensure that they make progress child makes excellent progress in their learning” and stated that, from their individual as a result of this, “children are starting points. extremely well prepared for their next stage in learning, including Ofsted report

9 Strategic aim 2

Key achievement We trained 23 learning support assistants to deliver speech and language therapy to orthodox children in Hackney

Delivering a holistic We supported almost 540 children classroom through activities such educational service and young people throughout the as sensory circuits, which were Jewish community, and beyond, devised by Norwood’s team of Through our multidisciplinary in schools across Barnet, Brent, specialist occupational therapists. educational support teams, we are Hackney, Haringey and Redbridge. Carrying out a circuit of movement able to provide a range of holistic This included keeping the activities in a specific order for 15 therapeutic support programmes majority of primary school children, minutes each day and in a group and specialist teaching for children who might otherwise have been setting proved very beneficial for with special education needs excluded because of dyslexia, these children, whose conditions and/or disabilities. This includes, mental health issues, or emotional means that they may over respond among other things, speech and and behavioural difficulties, in to sensation or show little or no language therapy, educational mainstream education. reaction to stimulation. psychology, occupational therapy and art therapy, as well as developing Students with a sensory processing Two young people were also children’s and young people’s disorder (SPD) were supported to enabled to graduate from Norwood’s thinking skills to help them become aware of exercises and apprenticeship programme and 16 become confident and strategies to help improve their students were supported to gain independent learners. focus and concentration in the BTEC qualifications.

10 Key achievement We supported almost 540 children and young people in schools across Barnet, Brent, Hackney, Haringey and Redbridge

Training teaching staff to struggled in the classroom. In general public. For children with a meet their students’ needs response to the improvements sensory processing disorder (SPD), seen in many of the pupils’ learning, who may not be able to maintain We currently work with 300 other orthodox schools in the area a suitable level of alertness and schools in the UK, providing and parents in the community body activity appropriate for training for teachers, special have requested that further training different tasks, following a sensory educational needs co-ordinators be carried out. diet can help them to feel calm, and learning assistants, and also alert and organised. Based on a outreach programmes. For children with SEND, playing diet of sensation throughout the with Lego in a group setting can In Hackney and Haringey, where day, it consists of a personalised help to develop and reinforce play there are many independent Jewish programme of regular sensory and social skills, such as verbal schools serving the orthodox input involving specific time and non-verbal communication, community, some of these schools orientated activity routines, sharing and turn taking, and and nurseries were falling behind changes to environment, collaborative problem solving. in their specialist provision for participation in play and leisure Now considered a successful play children with special educational activities, and adaptations and therapy, Lego Therapy involves a needs and/or disabilities (SEND). changes to routines and interactions, group of children being assigned Norwood’s Education Support to enable a child with SPD to roles and following set rules to service helped staff in these focus on learning. complete a building project. educational settings to identify Norwood’s speech and language Staff at Norwood’s Hope Centre children and young people with therapists delivered Lego Therapy delivered specialist, multi-disciplinary SEND, trained 23 learning training to teachers at a school in training in thinking skills to a support assistants to deliver Hertfordshire, making it the third Jewish school in Brent, while our speech and language therapy, school we have introduced to Educational Psychology team and offered a full training course Lego Therapy. delivered training to practitioners to support them to develop these in autistic spectrum disorders, to children’s thinking skills. Following Our Occupational Therapy team enable them to support more this training, teaching staff gained delivered eight sessions of sensory effectively children and young an increased understanding of diet training to staff at Norwood’s people with autism. how to work more effectively with inclusive nursery; schools in Barnet, children, leading to a positive Brent and Ealing; Norwood’s change in pupils who had previously family support services, and to the

11 Strategic aim 3

Children and adults with learning disabilities and/or autistic spectrum disorders will be offered A pathway to the life they choose for as long as required

Norwood offers services to meet life, employment opportunities, or be able to experience everything all the needs of those children and wish to take part in sport or leisure that anyone without disabilities adults with learning disabilities activities, we strive to provide can do, and so we encourage and/or autistic spectrum disorders them with what they need to lead them to achieve these things for who turn to us. So whether they the life they want. We want the themselves by providing whatever require a place to live, skills for people who use our services to support is necessary.

12 Meeting people’s meetings were conducted to assurance framework to measure accommodation needs discuss their future in the house the quality of our work and to and social activities arranged so ensure that we are working to the Whether people choose to live in that they could get to know each requirements of the Care Quality Norwood’s supported living or other better. Despite needing 24- Commission. One aspect of this residential accommodation, we hour care, and often on a one-to- project has been to establish a team empower them to lead the lives one basis, they are learning new of practice volunteers who will be they choose. It is up to each skills to help them enjoy greater visiting all our accommodation to individual to decide, for example, independence and engage more observe how staff and residents what support they need, how they fully in their community. engage with each other. To equip wish to spend their day and their them for this role, these active choice of meals. We opened a new Improving the volunteers, some of whom have supported living accommodation in standard of care in our family members living in Norwood’s Barnet. Through Norwood’s ACCOMMODATION SERVICES accommodation, undertook Transitions Team, we supported our training in health and three young people to move Almost 190 people live in our 22 safety and data protection, out of their family homes. Aged Accommodation Services across shadowed support staff in our between their late teens and their London and the South East. To accommodation, attended staff early 20s, these young people, ensure we provide the best meetings, and received coaching who all have learning disabilities, possible care, Norwood conducted as well as inductions about the were supported by Norwood over a compliance review to see where work of the charity. an 18-month period to help them we could make improvements to make this life changing move. our services. We also developed During this time, joint family an accommodation quality

13 Strategic aim 3

Redeveloping Ravenswood the people who have lived here posting messages in the Western for many years may continue to do Wall in Jerusalem or lighting At Norwood we work flexibly to so within better accommodation candles in memory of Holocaust meet the needs of the people and with more opportunities for victims at Yad Vashem. we support. Rather than creating learning and leisure. services to fit people into, we Months of preparation went into respond according to identified ensuring that the young people Ensuring disability is no needs. Following the substantial who we took on this educational obstacle to engagement changes taking place in residential and spiritual trip to Israel would be care practices over the past several At Norwood we aim to ensure that well cared for, remain safe, learn years, which have seen a move having a disability is no barrier to from the experience, and have an away from people living in enjoying the same opportunities enjoyable time. As part of these residential care settings to living in as anyone else. So in the same preparations, we undertook risk accommodation in the heart of way that many Jewish assessments to ensure the safety communities, we had to consider teenagers choose to do an Israel of the young people to the most effective way to maintain tour, Norwood organises an alleviate the inevitable anxieties our services at Ravenswood. We annual Birthright tour of Israel for of their families. Accessibility took the decision to sell off surplus young people with learning issues around accommodation, freehold land on this site and use disabilities and autistic spectrum transportation and tourist sites, the proceeds to implement disorders. By creating dietary requirements and medical exciting regeneration and a programme of events and concerns all had to be addressed development at Ravenswood. activities that could be understood too. It was a large and detailed This decision, which was taken and embraced by them all, project but the joy on the faces of following a great deal of Norwood helped to fulfil the the young people who got to sail, consultation with families, cultural needs of eight young milk goats and sing on Shabbat, residents and staff, will ensure that people – whether this involved was worth all the effort.

14 Key achievement We employed two learning disability nurses to meet the changing health needs of adults in our Accommodation Services

Enabling and empowering tailored to meet people’s individual Norwood employed two learning the people we support learning needs, and to provide disability nurses, one at them with skills they can use in Ravenswood and the other in In just six months, Norwood their everyday lives. Benefitting a London, to focus on meeting their offered 38 different courses for total of 126 people, these courses changing health needs. These new adults with learning disabilities helped to increase their confidence roles have so far proved invaluable throughout London and Berkshire, and self-esteem, improve their in advising home managers about covering a diverse range of subjects, hand-to-eye co-ordination and how to gain the right support at including cookery, computing communication and social skills, the right time for each person. The and gardening. Each course was support them to make choices, nurses have also advised support boost their independence, develop staff about reviewing medication, their numeracy, literacy and ICT identifying other health conditions, skills, and encourage them to work such as hearing loss, and I attended the “London as part of a group. producing standardised and more Calling” course. I really enjoyed effective individual health action this course because it was fun Providing specialist health plans. Furthermore, they have and“ I visited interesting places and wellbeing support begun the process of setting up the Norwood Sexual Awareness and learnt about the history of Men and women in the UK are Service in collaboration with our London. I have learnt to plan living longer than ever before and Health and Wellbeing, and Life journeys on the internet and people with learning disabilities Long Learning teams, which will how to keep safe when I travel and autistic spectrum disorders are start with training support staff to no different. Norwood is, therefore, in London. The course has given tackle issues with the people we seeing later life conditions such as me more confidence to visit new support around sexual health and dementia and cancer affecting places in London on my own. safeguarding. more and more of the people we Ian participated in one of the Life support. Faced with the Long Learning workshops challenge of tackling how we address these health conditions,

15 Strategic aim 3

Giving young people informal education, by encouraging Providing a bridge between social opportunities young adults with learning people and our services disabilities and autistic spectrum The chance to socialise with others Families often need advice about disorders to make their own is important for all young whether or not our services can choices in life and become more people, but for those with learning meet their needs. The same is independent. The 43 young adults disabilities and autistic spectrum true when they are thinking about who attended were not only disorders, the opportunities to do making the transition from our supported to plan and prepare their so are far more limited because of children’s services to our adult own programme of events each their special needs. Norwood is services. For these reasons, the week, but also learnt new skills such able to provide specially trained Transitions Team was established as cooking and develop friendships. staff who can use hoists when in April 2014 to look at this whole working with young people who The support they received process and to provide families use wheelchairs, and who are also helped them to grow in with the necessary information and qualified to administer medication confidence and make the transition advice about the type of services for those affected by epilepsy, into adulthood. Norwood might offer them. A for example so that they get the series of Transition Workshops opportunity to play and enjoy their were developed to provide childhood as other children do. information to families and carers Unity, Norwood’s recreational focusing on young people aged service for children and young 14 to 16 years, and 16+. Funded You should come to Norwood by the J Isaacs Charitable Trust, people aged 5 to 18, which runs and see all the fabulous staff. My an after-school club, Sunday club two of these workshops have been favourite room is the sensory room delivered so far, with a further six and schemes in the school holidays, because“ it’s got the disco ball. You was attended by 138 young people. planned for 2015/16. The intention feel happy and excited when you is to then roll the programme out For those aged between 16 and know you’re going to have fun. into schools. 25, Norwood runs Inbetweeners. This weekly Sunday group offers Ellie 13, attended Unity recreational activities as well as

16 Finding a better way has more recently been introduced to communicate to people in our Accommodation Services. Through Norwood’s Trying to find effective ways to Intensive Interactions Practitioner, The Intensive Interactions engage with and communicate we carried out one-to-one interactive sessions are about finding out with people who are non-verbal or work with individuals with profound what interests someone and socially isolated and living in our learning disabilities, as well as then“ using this to build on and residential and supported living group sessions based around accommodation is, and continues develop other skills and sensory drama, which uses music, to be, a major focus of our work interests. They are about getting touch, smell and taste, and focuses with vulnerable adults. This is why into a person’s world and on a different theme each time. Norwood invested in Great helping them to understand. Thirty-five group sessions were Interactions, an award winning The aim is to empower people held and the number of one-to- programme that encompasses and to give them a voice – even one interactions grew from 18 to everything staff need to know to 26 people. The sessions received if that voice is non-verbal. understand the communication a very positive response from the Wendy Yeomans, Norwood’s and interaction preferences of the people we support and training in Intensive Interactions Practitioner people we support. Intensive Interactions was given to Intensive Interactions, which support staff to improve their daily forms part of the Great Interactions communication with residents and programme and aims to build a tenants throughout Norwood’s communicative relationship with Accommodation Services. a person who may be non-verbal,

17 Strategic aim 3

Key achievement We delivered inclusive sport and activity sessions to 220 adults with learning disabilities

Supporting people spectrum disorders the opportunity sports project called Change the into work to experience retail work. This Game, which will be delivered over a three year period, also enables Work gives people a sense of 18-month training programme over 200 people from across identity and a purpose in life. It provides a real working environment, London and Berkshire to access also improves wellbeing and with individuals completing shifts sports sessions in everything from mental health. We give people at a local charity shop. In addition, tennis to table tennis, basketball with learning disabilities and Norwood negotiated new to badminton. The Norwood Sport autistic spectrum disorders the placements for work experience Services Team recruited a full-time support they need to find and programmes with a further 15 sports coach in London, which will remain in employment. Some of organisations, ranging from allow us to provide a wider range these individuals are referred to privately owned businesses such of sporting activities in the area, us by job centres that are simply as Wunjo Guitars in Central and team leaders in London unable to place them because London to a multi-national and Berkshire. they do not have staff with the supermarket chain Asda, and from appropriate skills to understand a children’s nursery in Southgate to a the challenges faced by people golf club in Camberley. with learning disabilities. By Increasing sporting providing one-to-one support opportunities Norwood has helped me very through a dedicated job coach for much. I needed extra support to as long as necessary, Norwood’s Participating in sport has lots of find work because I felt that my Work Skills and Employment team health benefits as well as promoting disability“ was stopping me and identifies what a person’s interests inclusion, increasing independence are and then matches their skills and offering life skills. Providing the job centre did not support my with the right job. sporting opportunities also gives needs. Since joining Norwood’s people the chance to grow and Work Skills and Employment We placed 28 people into full to gain physical achievements Service, my confidence has grown or part-time paid work. Working and confidence. and I now realise that having a closely with employers, we ensured that their new employees About 220 people took part in disability doesn’t stop me were fully trained and supported our stables and sporting activities, from working. within the workplace. which included everything from Charlotte found paid employment individual riding to rambling, We also set up a retail programme after completing Norwood’s Work community multi-sports to stables in Berkshire to give adults with Skills and Employment programme management. Norwood’s inclusive learning disabilities and autistic

18 Strategic aim 4

To build on the skills and expertise of Norwood’s workforce to support the growth of efficient and effective services

Key achievement We expanded our corporate volunteering programme from two to 12 organisations

Key achievement We introduced a three-year Volunteer Strategy to provide better Norwood’s Workforce department Development and Volunteering. support and greater underwent a restructure to make it We aim to train and support our access to training for our more efficient and cost-effective, staff to carry out their roles to valued volunteers resulting in four individual teams the highest standard, as well as dedicated to Recruitment, demonstrate our commitment to Employee Relations, Workforce our hundreds of valued volunteers.

19 Key achievement 5,624 training sessions were delivered to Demonstrating greater opportunities, and by improving Norwood staff commitment to our our recognition of what our volunteers volunteers do. Norwood has over 650 regular volunteers together with hundreds Developing staff training of people who give their time on a one-off basis. This figure It was a brilliant day – not only for A total of 5,624 training sessions represents a third of our overall giving us the chance to work as a were delivered to Norwood staff. workforce, so Norwood simply group, (whereas normally we all Norwood must provide two types could not function without them. work“ in different locations), but of training; mandatory training They are integral to every part of also to feel that we were doing for staff in our services, and we the organisation. Where we have something truly useful. also provide management staff, we have volunteers working development training. alongside them, and neither could Employee volunteer from Royal Bank of Scotland Following a pilot, E-learning really work without the other. took off in this period. Serving as Our volunteers gave in excess of an alternative to classroom training, 180,000 hours and provided an E-learning has replaced 40 per additional £2 million worth of We have already started to cent of Norwood’s classroom resources, which enabled us to improve the experiences of our training, making it more convenient improve further the quality of our volunteers through our recruitment for, support workers to complete services. Equally important is their process, inductions and training, the courses in their place of work. enthusiasm, commitment and especially with young people and Other benefits of E-learning expertise, which ranges from employer volunteering – and this include being able to provide children and adult mental health will continue to be a priority. We short and concise training that specialists to occupational worked with young people to people can remember, and also therapists; solicitors to finance develop programmes to help apply immediately. consultants. The breadth of our other young people to volunteer, and we will be expanding these There has also been a focus on volunteers’ skills permeates throughout our organisation, short-term opportunities. We also developing workforce plans or increased the number of corporate “pathways”, which allow the whether they are providing advice on our committees or working organisations involved in Workforce Development team volunteering from two to twelve, to gain a good understanding of directly with the people we support. attracting of the Royal Bank of every service and what training Scotland and the Department of needs are required for each role, As our volunteers are an Transport for the first time. From so that the necessary training can intrinsic part of Norwood and these 12 corporate organisations, be sourced. All staff in our Children make such a valuable contribution, almost 450 people gave up their and Family Services attended we introduced a three-year Volunteer time to paint, do gardening or three training sessions in advanced Strategy. This strategy aims to carry out repair work, culminating child protection, the impact of make the volunteer journey a truly in almost 3,500 hours in domestic violence on children, rewarding one by providing more volunteering time – and worth and assessment, analysis, planning support, by offering greater about £35,000 to our charity. and decision making training. access to training and new

20 Strategic aim 5

To become a leading service provider with a national reputation; working in partnership with other charities, social care organisations and statutory authorities

In every area of our work, Norwood works in partnership with a range of different organisations, from schools to sporting associations, health services to housing providers, and all those in between.

21 Key achievement Norwood trained almost 160 specialist trainee police officers in Great Interactions to support them in their interviews with vulnerable adults

Supporting the Police introduced apprentices at formed a partnership with in their work Ravenswood, Norwood’s collection Wokingham Borough Council’s of residential accommodation in Sports and Leisure team, which Norwood delivered 13 training Berkshire. Working in partnership will enable us to work together session to almost 160 specialist with Farmborough College in on a community sports project in trainee police officers to support Berkshire, Norwood provided the Wokingham. For one day a week them in their interviews with work placements while the college for 12 weeks, Norwood will deliver vulnerable adults, including those offered the theory component of sports sessions through qualified with learning disabilities and the apprenticeship. As accredited coaches at leisure centres in the autistic spectrum disorders. assessors, our home managers at borough to adults with learning The officers from Thames Ravenswood periodically assess disabilities living in our residential Valley Criminal Investigation the apprentices on their practical accommodation at Ravenswood Department received training in skills as they work towards and in the wider community. Great Interactions, a programme completing a QCF in Health that improves understanding of We also developed a link with and Social Care Level 2. and response to people who have Right Body Fitness to help us to special needs, to help them deliver athletics sessions in Broadening our communicate and engage better Berkshire once a week. So far, we sports provision with vulnerable individuals. have seen a great improvement in Through Change the Game, the structure of the sessions, which Connecting with colleges our inclusive sports project, we are getting the best out of the through apprentice provided training to members of people we support. We hope that programmes our sports staff to help them it will lead to our sports coach and engage and encourage people To enable Norwood to source new two people we support achieving with learning disabilities, and staff members in a cost-effective UK Athletics coaching qualifications set up a weekly football way, recruit a young, enthusiastic in the future. training programme for the workforce, and help reinvigorate people we support. Norwood our existing workforce, we

22 Key achievement We won the Regional Ambassador for E-learning award for our input into Learning Pool’s E-learning courses

Working with the NHS Chris beat potential nominees well thought out, for successfully from county councils, hotel chains providing safe and stimulating Norwood launched a new and governing bodies in the South environments to all residents, and partnership with Homerton East of England to win the award, for giving them the opportunity University Hospital NHS Foundation which acknowledged his to explore and extend themselves to provide an immunisation clinic, contribution in ensuring that the physically and mentally. fitness classes, and health and system provided engaging and wellbeing courses from Norwood’s interactive courses as well as a Somers Children and Family central point where knowledge Centre in Hackney, following two can be shared. successful pilot immunisation clinics. We welcome the opportunity to Two specialist sensory gardens provide health-focused services, Winning awards funded by The Lord Leonard alongside existing well-used and Lady Estelle Wolfson Norwood was nationally recognised activities“ provided by Norwood. by E-learning provider Learning Foundation, which were created Pool for our input into the E-learning at Ravenswood for residents of Marcia Smikle, Head of Community courses we introduced, when it Pamela Barnett and Tager, were Nursing for Children presented Norwood’s Learning formally recognised and received and Development Officer, Chris a commendation at the Okesola, with its Regional Association of Professional Ambassador for E-learning award. Landscapers awards for being

23 Key achievement We opened the Pathways Assessment Centre, part of our assistive technology programme, to assess people’s needs, provide them with the right support and to train staff

Using technology to control their environment and used to carry out assessments for benefit people’s lives have a voice for perhaps the first people with learning and physical time in their lives. AT has also disabilities, to train Norwood staff Norwood is one of the leading improved safety in our to improve their understanding providers of assistive technology Accommodation Services and is of AT in our services, and to show (AT) within the Jewish charity supporting young people to learn others, such as family members, sector. Forming part of a network in the classroom and engage how the technology works. Since of about 20 Jewish organisations with their peers. its opening, the Centre has carried with an interest in AT, we aim to out nine assessments, trained 24 support others to improve their AT To share the benefits of AT to staff members and educated over provision and are also working in people supported by Norwood 40 people about AT. Of the people partnership with them to develop and others in the community, the who completed a feedback form projects and share information. charity opened the Pathways about their experience at the Assessment Centre at JCoSS, We have invested resources in Centre, almost 90 per cent rated where Norwood already supports developing our AT provision for it “excellent”. the provision for children on the several years now as we recognise autistic spectrum. Funded by the the fundamental impact it can KC Shasha Charitable Foundation, have in improving people’s quality this Centre comprises a modern of life and increasing their flat that houses, among other independence; people who things, a host of AT devices, previously may have had to rely on ranging from over bed sensors others to do everything for them. to an Eye Gaze system. Most AT has helped many individuals importantly, the centre is being we support to communicate,

24 Key achievement Norwood established the Healthy Child Programme, providing immunisations, health reviews and adult exercise classes to the orthodox community

Supporting healthy and development reviews, as outcomes for families well as exercise classes. Since the service was launched, a huge Many a time we were faced with To expand our services to number of families have had their crisis after crisis, but Suzy [social orthodox Jewish mothers and children immunised who had not worker] was always available. She their children in Hackney, always“ gave me sensible advice done so before. In the once-a- Norwood, in partnership with the week afternoon sessions alone, and her input was brilliant. NHS, established the Healthy 219 children were given a total of Child Programme, a preventive Alison* and her family received 431 immunisations and 21 health service for all families that direct therapeutic work reviews were carried out. focuses on providing good foundations for future health. It *name changed offers immunisations, child health

25 Strategic aim 5

Key achievement We signed a new service level agreement with King Solomon School to expand our services offer to pupils and teachers

Expanding our influence to provide support for children in schools with special educational needs and disabilities in a range of Our Education Support Services, local schools. Hasmonean is proud of its which also includes support and association with Norwood. By training to teaching staff in the We signed a new service-level running the BTEC Work Skills techniques that we use, is agreement with King Solomon courses,“ it has provided an delivered in many schools. In School, to expand our services, Hackney, for example, 95 per cent offer to pupils and teachers in essential service for students that of the work we do is with children the school. This provides an would usually have left the who require Educational Health opportunity for Norwood to education system. With Norwood’s Care (EHC) plans. We, therefore, develop further this model of help, our students have had a work in partnership with Hackney work with schools. The year also productive time in the sixth form Local Authority to ensure that saw an expansion of Norwood’s and have gained the skills that will students with special educational work in Hasmonean High School, help them in their future needs and/or disabilities received which involved delivering Work endeavours. We are looking this specialist provision, and also Skills qualifications to sixth-form forward to further collaboration with the Hackney Learning Trust students. through our joint Community and to support almost 70 pupils in up Sustainability Studies course. to 20 schools in the borough. We work with Haringay Local Authority Stuart Fink, Assistant Head Teacher, and Brent Local Authority as well Hasmonean High School

26 A year of fundraising

Norwood had to raise £12 million through voluntary donations to deliver the high-quality, wide-ranging services that we provide. Representing an increase of 20 per cent on the £10 million is we need to raise in 2013 /14, this new target meant that we were more grateful than ever before for our donor’s support, commitment and outstanding generosity.

27 Norwood’s Annual Dinner Points Of Light award for his said he was delighted to be able to outstanding fundraising efforts. recognise his service. This year’s Annual Dinner welcomed the Prime Minister of Douglas, the joint leading The Annual Dinner raised the United Kingdom, The Right educational and disability lawyer £3.6 million – it’s highest figure yet – Honourable David Cameron MP, as in the country, has battled a rare and was attended by VIPs including guest speaker. The Prime Minister debilitating nerve condition to cycle Simon Cowell; Sir Philip Green; told the 1,300 guests that he hoped thousands of miles across Sri Lanka, Baronesss Karren Brady CBE; Norwood would be part of British Madagascar and Israel. Together Vanessa Feltz; Chief Rabbi Ephraim life for generations to come. He also with his team, Stephen Harrison and Mirvis; His Excellency Danield Taub, announced that Norwood volunteer Paul Tuhrim, Douglas has raised then Israeli Ambassador to the UK; Douglas Silas would be the 156th £125,000. Describing Douglas as “an and His Excellency Matthew Gould, recipient of the UK’s prestigious inspiration to us all”, David Cameron then British Ambassador to Israel.

28 Corporate and Dinner, Business Breakfast, M&A – representing an increase of community events Network and the CJ O’Shea almost £40,000 on last year’s Norwood Golf Day. dinner. Sponsors included Brockton The annual Norwood Property Capital LLP, Dwyer Property, the Lunch was one of nine corporate YN events Harouni Group, Life Residential, and community events held by Resolution Property and Savills. Norwood and raised over £610,000 YN is Norwood’s professional The second event featured a night – a 40 per cent growth on the network for people aged 21–35. of award-winning entertainment previous year’s income. Guest Among the YN events held in with comedy troupe NewsRevue. speaker Sir Ranulph Fiennes OBE 2014/15, which range from Fifty per cent of the guests who entertained over 640 guests with challenges to the Arctic to award came to Google’s impressive tales of his adventures. Norwood’s dinners, were the YN Property London HQ that night were new corporate events cover a wide Awards Dinner and a new supporters of Norwood. range of different sectors, and also venture called YN Presents. The include the Distressed Investing first raised an impressive £168,000

29 Challenge events Charitable grants We also received continued ongoing support from the Pears Norwood organised, or supported Norwood raised over £1 million Foundation, which enabled us to people to participate in, two from approximately 100 trusts and continue our relationship with the running events, one trek and six foundations. These grants were Pears Special Resource Provision bike rides, raising over £1 million used to support many different (PSRP), based at JCoSS, for pupils for the charity. Our bike ride in areas of Norwood’s work, from our with autism. The PSRP provides Israel exceeded all expectations core services to specific projects speech and language therapy, when it raised over £100,000 such as Norwood’s Assistive music therapy and occupational and attracted 22 riders. Technology (AT) Project for therapy to support students to children, young people and adults. This year’s international bike ride achieve their potential while from Nicaragua to Costa Rica was A grant over ten years was enabling them to integrate, where also a huge success, raising a pledged by the Clore Duffield appropriate, with same-aged staggering £450,000 from its Foundation to fund two learning students in the mainstream school. 95 participants, which, as always, disability nurses, a communications included a number of people and engagement practitioner supported by Norwood riding and an Intensive Interactions tandems. Fifty-one-year-old practitioner. Together they have Jackie Andresier, who lives in given adults with profound and Ravenswood, was on one of the multiple learning disabilities tandems, completing her 15th improved communication skills international ride for Norwood. and greater ability to make their choices known.

30 financial INFORMATION 2014/2015

WHERE OUR MONEY CAME FROM

Fees and grants for our Learning 62% Disability Services Total of £20.4 million

Fundraising 28% RECURRENT Total of £9.3 million INCOME Legacies 5% £33.0 Total of £1.5 million Fees and grants for our Specialist 5% MILLION Educational Support Service Total of £1.7 million

Fees and grants for our Children and 0% Family Services Total of £0.1 million

Note: In 2014/2015 Norwood received an additional exceptional legacy donation of £2.8 million.

HOW WE SPENT OUR MONEY

Learning Disability Services 74% Total of £25.1 million

Fundraising 11% RECURRENT Total of £3.8 million

EXPENDITURE Legacy management 0% £34.1 Total of £0.1 million Specialist Education Support Service 10% MILLION Total of £3.3 million

Children and Family Services 5% Total of £1.8 million

31 Our People Trustees

David Ereira Julia Chain Andrew Viner David Stanton Chair Deputy Chair Joint Treasurer Joint Treasurer

Gary Sacks Mark Pollack Ronnie Harris Fundraising Chair Fundraising Chair Vice President Stepped down November 2014 Appointed November 2014

Estelle Doctor Ian Fagelson Linda Goldberg

Elliott Goldstein Neville Kahn Lady Elaine Sacks

32 Our People Trustees board

Patron Trustee Board Her Majesty The Queen David Ereira (Chair)

Julia Chain (Deputy Chair) Patron of Children’s Services Cherie Blair CBE Andrew Viner (Joint Treasurer)

David Stanton (Joint Treasurer) Patron of Adult Services Gary Sacks (Fundraising Chair) Norma Brier OBE stepped down November 2014

Patron of Volunteering Mark Pollack (Fundraising Chair) appointed November 2014 Chief Rabbi Ephraim Mirvis Ronnie Harris (Vice President) President Estelle Doctor Richard Desmond Stepped down March 2015 Ian Fagelson

Linda Goldberg Chief Executive Elliot Goldstein Elaine Kerr Neville Kahn

Honorary Life Presidents Lady Elaine Sacks Sir Trevor Chinn CVO Clive Marks OBE Sir Evelyn de Rothschild Carol Sopher

Advisory Council

David Ereira (Chair) Dr Danya Glaser Dr Valerie Sinason

Professor Simon Baron-Cohen Gillian Howard Sir Harry Solomon

Norma Brier OBE Ruth Levere Michael Teacher

Max Caller CBE John Libson Dr Richard Trompeter FRCP FRCPCH

Ruth Fasht OBE Rabbi Alan Plancey

Gillian Gallick Jack Rabinowicz

33 Thank YOu

Benefactors Erika & David Crocker Jones Lang LaSalle Saul Doctor The Milly Apthorp Charitable Trust Malcolm Dagul Knight Frank Michael Esfandi Lily Bluston Settlement Rita & Stanley Davis C. & S. TOBELEM - REALIS Investment House Jade Esterkin The Estate of Marc Bolan Suzi & Andrew Davis Friends Maurice Esterkin Carole Broadley and The Louise Appeal The Dellal Foundation Marcelle & Jonathan Rose Gemma & Zac Goodman The Clore Duffield Foundation Sheila Diamond & Dr Alan Diamond OBE Daniel French Phillip Hyman The A B David Memorial Fund Dollond Charitable Trust Sharon & Daniel Adler Robin Lovat Sir Evelyn & Lady de Rothschild Bernie Ecclestone Hayley & Stephen Allan Timothy Lovat Richard Desmond Eliane & Nabil Fattal Sally & Henri Alster Amanda & Daniel Lyons The Dorset Foundation Lord & Lady Fink Joan & Robin Alvarez Alexandra & Sam Morgan Sir Philip & Lady Green Gail & Michael Flesch Barry & Simmone Angel Hayley & James Scott Richard Harris & Esther Isaacs The Flow Foundation Tirzah & Paul Arenson Nicole & Ryan Springer The Carole & Geoffrey Lawson Foundation Benita & Gerald Fogel Julia & Alan Bekhor Suzanne & Joseph Tager Natalie & Ian Livingstone Emily & Scott Franklin Hana and Michael Bitton YN Platinum Patrons The Pears Foundation Brenda & Alfred Garfield The Bogod Family Daniel Howard Lindsay & Gary Sacks Jackie & Michael Gee Sophia & Gennadiy Bogolyubov Adam Banin The Estate of Ingeborg Schubert Michelle & Jonathan Goldberg The Sir Clive Bourne Family Trust Leor & Hal Cohen The Helene Sebba Charitable Trust Carolyn & Michael Goldhill Lauren & Keith Breslauer Gaby & Lee Dagul Reuben Shackman MBE & Rose Shackman Adele & Michael Goldstein Peggy & Paul Brett Sarah Dahan K C Shasha Charitable Foundation Edna & Peter Goldstein Sheila & Denis Cohen Charitable Trust Robert Desmond Sobell Foundation Martin Gore Wendy & Andrew Cohen Richard Fine & Phanella Mayall Fine Estate of Phyllis Somers Charles Gourgey The Craps Charitable Trust Dorita Gilinski The Tager Family Tracy and Ian Grabiner Judy & David Dangoor Kate & Daniel Ison The Wolfson Family Charitable Trust Green/Lawson Family Camilla and Jeremy Dell Jonathan Levy The Wolfson Foundation Gerald Gundle Philanthropic Trust Sir Harry Djanogly CBE & Lady Djanogly Michael Lyons Corporate Platinum Patrons Harris Charitable Trust Gillian & Dennis Levine Nicola & Simon Tager Bingham McCutchen (London) LLP Karen & Andrew Harris Freddie & Marion Durst Andrew Wolfin Societe General Private Banking Hambros Lord & Lady Harris of Peckham Michael Edelstein YN Patrons Platinum Patrons Richard & Alex Hatter Tony Eisen & Family Natalie & Toby Harris Lynda & Albert Hay Joanne & David Ereira Yad Mordechai Daniel Jebreel Sir Michael & Lady Heller Priscilla & Alan Fenton Linda & Tony Bloom Ian Baron The Jaffe Family Sheila & Stafford Fertleman The Patsy Bloom Charitable Trust Lucy & Jack Bennett Susan & Stephen James Beverley & Jonathan Feuer The Alfred Caplin Charity Settlement Sophie & Marc Bergen Geoffrey Jayson & Judith Katzler Vivienne & Roger Filer Simon Cowell Vladimir Bermant Sir Elton John & David Furnish Andrea Dennis & Robin Fisher Barbara & Mick Davis Hugo Bieber Susan & Neville Kahn Sally Fiszman Rebecca & Mark Goldbart Nicole & Ben Braude Lord Kalms & Lady Kalms MBE Tom Blumenthal The J Isaacs Charitable Trust Tanya & Danny Dahan Stephen Kay The Foster Family The Rothschild Foundation Simon De Friend The Estates of the Late Charles & Ellen Kempster Sarah & Bernard Fromson The Samuel Sebba Charitable Trust Bicky S. Dosanjh The Kennedy Leigh Charitable Trust Charlotta & Roger Gherson Melanie & Michael Sherwood Mathew Finn The Kyte Charitable Trust Lynn & Stuart Glyn The Spalter Family Pamela & Alan Gabbay The Lawson Family The Jordan Max Goodman Charitable Trust The Estate of Diana Steinberg Oliver Gershfield The Leslau Family Lydia & Manfred Gorvy The Maurice Wohl Charitable Foundation Ben Gillam Vivien & Mostyn Levein The Grant Family The Lord Leonard and Adam Goldman Alison & Miles Levy Jahnene & Jonathan Green Lady Estelle Wolfson Foundation Joanne & Daniel Greenaway The Ralph Levy Charitable Company Marcia & Michael Green Corporate Gold Patrons Laura & Rasheed Hassan Alicia & Steven Lewis Ruth & Nick Green Kelly & Darren Hopkins Derwent London The Bernard Lewis Family Charitable Trust Vivienne & Russell Green Galliard Homes Deborah Margolis & Michael Jazanovich The Cecil & Hilda Lewis Charitable Trust Deborah & Kevin Gundle Coren Lass Savills Maisie & Raphael Lewis Charitable Trust Rabih Hage Zoopla Property Group Sophie & Adam Lauffer The Andrew Lloyd Webber Foundation Lynne & Jonathan Hammé Jacob Loftus Gold Patrons Adrianne & Clive Marks The Spencer Hart Charitable Trust Louise & Michael Marciano Norman Agran The Maurice Marks Charitable Trust Caroline Hughes Rebecca Simon and Avi Marks Lord Alliance CBE Sean & Lindy Melnick Barry Jacobs Charitable Trust Yann & Natalie Murciano Ruth & Henry Amar Philippa & Richard Mintz The Dorothy Jacobs Charity Annabel & Simon Passer Joanne & Stephen Cohen Diana & Allan Morgenthau Louise & Alan Jacobs Jessica & Jourdan Rajwan Suzanne & Henry Davis Jill & Brian Moss OBE Michael & Ilse Katz Foundation Tori & James Reichman Jonathan Dennis Sandra & Bernie Myers Jet & John Kelmanson Rob Rinder Sarah & Lloyd Dorfman CBE The Doris Pacey Charitable Foundation The Kirschel Foundation Daniel & Michelle Samson Graham Edwards Elizabeth & Daniel Peltz Frances & Nathan Kirsh Sonia & Alec Sellem Michele & Keith Freedman Mary-Anne & Tony Phillips-Page Gerald Kraftman Shaun & Brooke Simons The Fridolin Charitable Trust Ruth & Michael Phillips Candy & Gary Landesberg Skinnydip Limited Sharon & Daniel Green Sara & Paul Phillips Israel Lazarus Charitable Trust Anna & Danny Steel Loretta & Ronnie Harris Judy Piatkus & Cyril Ashberg Jennifer & Howard Leigh Nicole & Daniel Teacher Myrna & Isaac Kaye Michelle & Adam Plainer Stanley & Zea Lewis Family Gerald Toledano Marcia Kilgore & Thierry Boue The Presidents Club Limited Beverley & Ian Marcus Simon & Samantha Walton The Loftus Charitable Trust Ann and Ronnie Goldstein Hilda & Sam Marks YN Friends The Lourie Family Trust The Ramar Charitable Settlement Fiorella and Stephen Massey Susan & Leo Noé Alison Mendel Sir Michael Moritz & Harriet Heyman Michelle & Robin Savitz Martin Paisner Mandy and Tim Isaacs The Melissa Nathan Foundation Kate & Nicholas Feldman Bianca & Stuart Roden The Raven Charitable Trust The Rosemarie Nathanson Charitable Trust Charles Balcombe Sir Harry & Lady Solomon Reuben Foundation Vivian & Jeremy Pfeffer Anna & Jamie Binstock The Estate of Fred Wolffing Barbara & Howard Reuben The G & E Pollitzer Charitable Settlement Deborah & David Blackston Hilda & Marc Worth The Marc Rich Foundation for Education, The Porter Foundation Jessica Blair Sarah & Oliver Chessis Corporate Patrons Culture and Welfare Sheila & Anthony Rabin Yael Ehreich Aston Chase Jamie & Joey Ritblat Vivian & Michael Rahamim Andrew Freedman Cambra Styles Sir John & Lady Ritblat Susan Charles and Richard Goldstein City & Docklands Property Group Bruce Ritchie The Rapp Family Alexandra Guinle & Kevin Whyman CP Plus The Gerald Ronson Foundation The Rose Foundation Julie & Glenn Kangisser LA fitness Lesley & Murray Rosen Elliot & Sue Rosenberg Kim Corina & Gregg Kantor Patron Capital Ian & Emma Rosenblatt Blue Mountain Capital Partners Charlotte & Philip Kendall Reed Smith Anne & Daniel Rubin Melody & Mark Salem Catherine & Mark Kober The Rubin Foundation Muriel & Freddy Salem Ilan Kon-Weiner Patrons Frieda & James Laderman The Atkin Foundation Ana & Julian Salisbury The Schmidt Bodner Charitable Trust Emma & Marc Samuels Lesley and Russell Selwyn Emily & Daniel Levere Sharon & Edward Azouz Tamara Raphael & Eyal Malinger The Baltic Charitable Trust Elizabeth & Irvine Sellar ShareGift Heskel Setty Charitable Trust Gabrielle & Steven Sharpe Jonathan Meller Linda & Dennis Baylin Nathalie & Rudy Metta BBC Children in Need Katrina & Jonathan Shalit Nicky & Alex Shinder The Maurice & Hilda Shifrin Charitable Trust Andrée & Howard Shore Mirka Mikleticova Pauline & Barry Beck Sam & Sophie Oiknine Big Lottery Fund Rebecca & Simon Silver Shoresh Charitable Trust Brenda & Sidney Solomons Victoria and James Shulman Nicholas Paisner Carolyn & Harry Black Zara & Michael Raibin Stanley & Zelda Black Rosalyn & Nicholas Springer Michael Spencer Simon & Ingrid Sterling Emma & David Stanton Rochelle Reindorp Sir Victor & Lady Blank Alex Shamash Sylvie and Léon Bressler Sandra & Michael Teacher Max D Steinkopf Charitable Settlement Laura & Barry Townsley Family Sucharewicz & Ejdelbaum Dionne & Matt Smith Janet & Stephen Brook Alex Springer Willliam Browder & Maria Vlasova Nicholas Trimmatis Vincent Tchenguiz Anna & Paul White Toy Sweep Committee Rachael & Gavin Stollar The Clara E Burgess Charity Chloe Berman & Oli Winton The Burkeman Family The Wigoder Family Foundation Alexandra & David Tucker Susan & John Burns Dr Edward & Mrs Nadine Wojakovski Rita & Barry Tucker Pro Bono – Corporate Partner Nicholas Candy Shelley & Merrick Wolman Westlon Trust Inspired Labs The Casey Trust Anita & Poju Zabludowicz The Majorie & Arnold Ziff Charitable Foundation Arcadia Angela & Alex Chesterman Corporate Friends Laura & Stephen Zimmerman Charles Tyrwhitt Shirts The Childwick Trust Amlin UK YN Chairman’s Circle Clifford Chance LLP Sir Trevor Chinn CVO & Lady Chinn Archant Publishing Angela & Yonni Abramson Ingram Winter Green The R & S Cohen Foundation C J O’Shea Group Ltd Andre Backner Latham & Watkins Cecilia Colman First Artist Elizabeth & Rupert Bennett Lemonaide The Harold & Daphne Cooper Charitable Trust HowardKennedyFsi Louisa & Jeremy Brier Property Week The Sidney & Elizabeth Corob Charitable Trust Jayroma (London) Ltd Daniel Daggers Solomon Taylor & Shaw We gratefully acknowledge our Benefactors, Patrons & Friends who wish to stay anonymous. 34 THEIR LEGACY HELPING OUR FUTURE

Phoebe Agran Annie Lemon Doris Austin Doris Anne Leverson Pamela Barnett Ruth Limburg Golda Benjamin Harold Harris Marks Beatrice Bennett Henny Memel Marc Bolan Anne M Meyer Eva Braude Esther Milner Elizabeth Cookson Arthur Morris Drucker Graham Sarah Moses Mrs T Easterman Frieda Muller Anne Ellis Anna Mushin Joseph Erlick Anne Nelson Martin Forman Norman Peggs Albert Freedman Bertram Prins Marguerita Frankel Cyril Reuben Raoul Frenkel Clive Richards Gertrude Goldman Ena Schotness Rosa Harris Ingeborg Schubert Rosa Hannah Harris Hannelore Selo Henry Himmelschein Maurice Louis Spector Gerrard Hine Basil Stein Morris Hoffman Martha Stern Sheila Huntingdon Thelma Stone Jack Jacobson Philip Tammer Shoshana Kaminitz Miriam May Weller Harry King Lorraine Williams Morris Kravis Nathan Winsor Leslie Laurie Louis Winston

35 THANK YOU We would like to thank everyone who has helped us put this annual review together, our volunteer photographers Sharon Green and Simon Kimmel and the volunteers who kindly shared their stories with us. We would also like to thank our Trustee Board, Advisory Council, YN Board, Committee Members and Honorary Life Presidents.

Norwood, Broadway House, 80-82 The Broadway, Stanmore HA7 4HB 020 8809 8809 • [email protected] • norwood.org.uk

Patron Her Majesty The Queen • Registered Charity No. 1059050 36