Announcement June 22, 2004

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 extends the capabilities of IBM Tivoli Workload Scheduler to workload optimization and grid computing

Overview IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 At a glance IBM Tivoli Workload Scheduler for provides workload scheduling in grid Virtualized Data Centers V8.2 and HPC environments to support Highlights of IBM Tivoli Workload provides an enterprise-level e-business on demand . It can be Scheduler for Virtualized Data scheduling solution that helps you used to plan activities based on Centers V8.2: inter-job dependencies, business perform cross-platform, • cross-domain, and cross-enterprise calendars, and other job Based on the existing X-agent scheduling by integrating business dependencies. When a job′s architecture (IBM Tivoli applications across grid, mainframe, dependencies are met, IBM Tivoli Workload Scheduler for and traditional distributed Workload Scheduler for Virtualized Applications) environments. It also provides fault Data Centers V8.2 passes the job to • Hosted by a fault tolerant or  tolerance, scalability, and IBM LoadLeveler or to IBM Grid standard agent, and integrates outstanding workload performance. Toolbox for allocation to the right in an IBM Workload resource. Then, IBM Tivoli Workload Scheduler-managed scheduling Specifically, it can help you: Scheduler for Virtualized Data network • Centers V8.2 can retrieve the status Execute enterprise workloads of jobs executed in the grid and HPC • Adopts the standard application across virtual resource pools environments, and post them to the programming interface (API) • Maximize the scheduling and workload plan. used by IBM Tivoli Workload utilization of cross-enterprise Scheduler for Applications and computing power Key prerequisites executes on platforms supported by IBM LoadLeveler • Extract maximum • IBM Tivoli Workload and IBM Grid Toolbox cross-enterprise workload Scheduler V8.2 execution and system • Interacts with IBM LoadLeveler performance and IBM Grid Toolbox APIs to pass jobs and parameters to Planned availability dates • Optimize server resources and IBM LoadLeveler-managed reduce costs • June 25, 2004: Electronic environments or to Open Grid Standard Architecture • Automate the efficient distribution software delivery (OGSA)-based grid scheduler and scheduling of workloads • June 25, 2004: Multilanguage managed environments, and across a heterogeneous media and English documentation gets results back environment • July 23, 2004: Multilanguage • Maximize capacity in a high For ordering, contact: documentation Your IBM representative, an IBM Business performance computing (HPC) Partner, or the Americas Call Centers at environment by utilizing all 800-IBM-CALL Reference: RE001 available resources to dynamically balance workload • Improve productivity by dynamically rerouting workload around nodes that are down or busy

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 204-130 • Job submission from an IBM Workload Scheduler Description agent to IBM LoadLeveler clusters for leveraging load balancing, dynamic scheduling, and resource IBM Tivoli Workload Scheduler for Virtualized optimization functions provided by IBM LoadLeveler Datacenters V8.2 requires IBM Tivoli Workload Scheduler • Job submission from an IBM Workload Scheduler V8.2 and delivers function to integrate IBM Tivoli agent to a grid managed by a third party job Workload Scheduler V8.2 with job management programs scheduling system through OGSA interfaces — IBM LoadLeveler and IBM Grid Toolbox. • Orchestration, from IBM Workload Scheduler, of jobs managed by a combination of multiple IBM IBM Tivoli Workload Scheduler LoadLeveler and OGSA job management IBM Tivoli Workload Scheduler is a calendar-based, services-enabled job scheduling systems • ′ choreographer/scheduler that automates, monitors, and Job monitoring through IBM Workload Scheduler s controls the flow of work through an enterprise′s IT graphical and command line interfaces for work infrastructure on both local and remote systems. From a submitted to IBM LoadLeveler and OGSA job single point of control, it analyzes the status of the management services-enabled job scheduling systems • production work and drives the processing of the Scheduling on IBM LoadLeveler clusters and OGSA job workload according to installation business policies. It management services-enabled job scheduling systems can support a multiple end-user environment and helps can be managed from IBM Tivoli Workload Scheduler enable distributed processing and control across sites (for the distributed environment) or from IBM Tivoli  and departments within your enterprise. Workload Scheduler for z/OS in end-to-end configurations IBM LoadLeveler IBM Tivoli Workload Scheduler for Virtualized Data IBM LoadLeveler is an HPC job management system that Centers V8.2 interacts with IBM LoadLeveler through a can allow users to optimize workload execution and new extended agent component which can: performance in a pool of IBM pSeries servers by • matching job processing with the available resources. Submit a job defined with IBM LoadLeveler language to an IBM LoadLeveler cluster IBM LoadLeveler schedules jobs in a HPC environment, • ′ and provides functions for submitting and processing jobs Wait for job completion and collect the job s termination return code quickly and efficiently in a dynamic environment. Jobs • are allocated to machines in the cluster by the IBM Terminate jobs under execution when directed by the user LoadLeveler scheduler. The allocation of jobs to specific • resources depends on the availability of the resources Provide return code handling based on IBM within the cluster and rules defined by the IBM LoadLeveler Job Steps return codes LoadLeveler administrator. A user submits a job to IBM IBM Tivoli Workload Scheduler for Virtualized Data LoadLeveler and the scheduler attempts to find resources Centers V8.2 interacts with IBM Grid Toolbox so that jobs within the cluster to satisfy the requirements of the job. can run remotely on a set of machines managed by a job ′ At the same time, IBM LoadLeveler s objective is to help scheduling system using a set of Web Services maximize the efficiency of the cluster. It attempts to do Description Language (WSDL)/Open Grid Services this by maximizing the utilization of resources, while at Infrastructure (OGSI) client interfaces for submitting, the same time helping minimize the job turnaround time monitoring, and terminating a job. OGSA is an open experienced by users. standard managed by the Global Grid Forum (GGF) IBM LoadLeveler can: standards body. Its objective is to define open interfaces and protocols for managing grids of diverse resources. • Support three different scheduling algorithms (native, The OGSA platform defines the core set of interfaces, backfill, and gang) with preemption rules. Note: Gang behaviors, and bindings that address the functions is AIX only and preemption is AIX only. relevant to application scenarios in grid environments. • Provide a set of APIs so that other scheduling algorithms can be used. IBM Tivoli Workload Scheduler for Virtualized Data • Support parallel checkpoint and restart for the AIX Centers V8.2 can interact with an OGSA service-enabled platform. job scheduling system through a new extended agent component that can: IBM Grid Toolbox • Submit jobs from an IBM Workload Scheduler agent to IBM Grid Toolbox provides the implementation of the a grid managed by a third party job scheduling system OGSA standard on IBM platforms. The OGSA through OGSA and Globus Resource Management standard can provide the infrastructure and enabling interfaces and APIs services, for leveraging many IBM hardware and software • Wait for job completion and collect the job′s technologies, to implement grids and on demand IT termination return code environments using IBM platforms. • Collect job output and error streams during or after job IBM Grid Toolbox can be ordered through your IBM completion representative or via download from the Web site • Terminate jobs under execution when directed by the https://www7b.software.ibm.com/dl/grid/grid-p user IBM Tivoli Workload Scheduler for Virtualized Data • Enable IBM Tivoli Workload Scheduler operators, from Centers V8.2 graphical user interfaces (GUI) and command line interfaces (CLI), to monitor and control jobs submitted IBM Tivoli Workload Scheduler for Virtualized Data to OGSA job management services-enabled job Centers V8.2 integrates with IBM LoadLeveler and OGSA scheduling systems interfaces to provide the workload optimization and grid scheduling functions for on demand businesses. IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 can support the following functions:

204-130 -2- Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 is capable as of June 25, 2004, when used in accordance with IBM′s associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Reference information

For IBM LoadLeveler for Linux, refer to Software Announcement 204-100, dated May 11, 2004.

Trademarks

e-business on demand is a trademark of International Business Machines Corporation in the United States or other countries or both. Tivoli, LoadLeveler, AIX, the e-business logo, and z/OS are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others.

-3- 204-130 IBM US Announcement Supplemental Information

June 22, 2004

provided. Payment options for orders are via credit card Education support (in the USA). or customer number for 50 countries. A large number of publications are available online in Training is available, or will be available, for IBM Tivoli various file formats, and they can all be downloaded by products. Education is offered though IBM Global all countries free of charge. Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers. The IBM Publications Notification System (PNS) For current information on IBM Tivoli software education, http://service5.boulder.ibm.com/pnsrege.nsf visit the IBM Tivoli Software Education home page at /messages/welcome http://www-3.ibm.com/software/tivoli /education The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers or call 888-746-3331. automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be Current schedule information for Tivoli training is ordered/downloaded via the Publications Center. The site available on the Tivoli Software Education Schedules is available in English and Canadian French. page at http://www-3.ibm.com/software/tivoli/education Technical information /schedules

Specified operating environment Offering information Hardware requirements Product information is available via the Offering IBM Tivoli Workload Scheduler for Virtualized Data Information Web site Centers V8.2 (IBM LoadLeveler integration) is http://www.ibm.com/common/ssi supported on: Also, visit the Passport Advantage Web site • IBM pSeries servers running SUSE Linux Enterprise Server 8 or AIX operating systems http://www.ibm.com/software/passportadvantage • IBM xSeries servers running Enterprise Linux 3.0 operating system Publications IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM Grid Toolbox V3 integration) is No publications are shipped with this product. supported on: The following softcopy publications are included, in • IBM iSeries servers, IBM pSeries English, in displayable softcopy form on the product servers, or IBM zSeries servers running CD-ROM: SUSE Linux Enterprise Server 8. • IBM Tivoli Workload Scheduler for Virtualized Data • IBM pSeries servers running AIX 5L V5.2. Centers V8.2 User′s Guide • • IBM Tivoli Workload Scheduler for Virtualized Data IBM xSeries servers running SUSE Linux Centers V8.2 Release Notes Enterprise Server 8 or Red Hat Enterprise Linux AS 2.1. Before installing, verify the following Translated softcopy publications will be available in minimum hardware requirements: displayable softcopy form on the product CD-ROM on − July 23, 2004. 2.0 GHz processor speed − 1 GB of RAM The softcopy publications available on the above CD-ROM can be downloaded from the following Web site on the − 500 MB free space in the /opt directory for the date that the publications are available. product installation

http://www-306.ibm.com/software/tivoli/library Software requirements: IBM Tivoli Workload Scheduler The IBM Publications Center for Virtualized Data Centers V8.2 integrates with IBM LoadLeveler V3.1, IBM LoadLeveler V3.2, and IBM Grid http://www.ibm.com/shop/publications/order Toolbox V3. Platform support details follow. The Publications Center is a worldwide central repository IBM Tivoli Workload Scheduler for Virtualized Data for IBM product publications and marketing material with Centers V8.2 (IBM LoadLeveler V3.1 integration) is a catalog of 70,000 items. Extensive search facilities are supported on:

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 204-130 • AIX 5L V5.1, or later, when run on supported IBM procedures, and appropriate controls in application pSeries servers systems and communication facilities. IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM LoadLeveler V3.2 integration) is IBM Tivoli Enhanced Value-Based Pricing supported on: IBM Tivoli software products are priced using IBM Tivoli • AIX 5L V5.2 when run on supported IBM Enhanced Value-Based Pricing. The Enhanced pSeries servers Value-Based Pricing system is based upon the IBM Tivoli • SUSE Linux Enterprise Server 8 when run on Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is supported IBM pSeries servers determined by what is managed rather than the number • Red Hat Enterprise Linux 3.0 when run on supported and type of product components installed. IBM xSeries servers For example, all servers monitored with IBM Tivoli′s IBM Tivoli Workload Scheduler for Virtualized Data Monitoring product (IBM Tivoli Monitoring) require Centers V8.2 (IBM Grid Toolbox V3 integration) is entitlements sufficient for those servers. Other IBM Tivoli supported on: products may manage clients, client devices, agents, network nodes, or other items, and are licensed and • AIX 5L for POWER V5.2.0.10, maintenance level priced accordingly. 5200-01, or later maintenance level, when run on supported IBM pSeries servers Unlike typical licensing models that require entitlements of specific software components to • SUSE Linux Enterprise Server 8 when run on specific systems, the IBM Tivoli Environment-Managed supported IBM pSeries servers, IBM Licensing Model provides the customer flexibility to iSeries servers, or IBM xSeries servers deploy its IBM Tivoli software products within its • environment in a manner that can address and respond SUSE Linux Enterprise Server 8, service pack 2 (31-bit to the customer′s evolving architecture. That is, as the version only), when run on supported IBM architecture of a customer′s environment changes, the zSeries servers customer′s implementation of IBM Tivoli software can be ′ • Red Hat Enterprise Linux AS 2.1 when run on altered, as needed, without affecting the customer s supported IBM xSeries servers license requirements (as long as the customer does not exceed its entitlements to the software). Except as noted for IBM zSeries servers, IBM Tivoli Workload Scheduler for Virtualized Data Centers Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined V8.2 supports 32-bit and 64-bit versions of the above ′ platforms. In the 64-bit version, it runs as a 32-bit based upon the servers use in the customer s application. environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed Limitations: Since IBM Grid Toolbox and IBM and activated processor of the server managed by the LoadLeveler are not completely globalization enabled, IBM Tivoli application to help correlate price to value they cannot accept non-English data. Therefore, while offering a simple solution. non-English data cannot be used in the job command of Where a server is physically partitioned, this approach is IBM Tivoli Workload Scheduler for Virtualized Data modified. This partitioning technique is the approach Centers V8.2. used with systems that have either multiple cards or multiple frames, each of which can be configured Planning information independently. For servers capable of physical partitioning (for example, IBM′s pSeries Scalable Software Maintenance, previously referred to as Software POWERparallel Systems servers, Sun Ultra servers, and Subscription and Technical Support, is included in the HP Superdome servers), entitlement is required for each Passport Advantage Agreement. Installation and processor in the physical partition being managed by the technical support is provided by the Software IBM Tivoli application. For example, assume that a server Maintenance offering of the IBM International Passport has 24 processors installed in aggregate. If this server is Advantage Agreement. This fee service enhances not partitioned, entitlements are required for all 24 customer productivity, with voice and electronic access processors. If, however, it is physically partitioned into into IBM support organizations. three partitions each containing eight processors, and IBM Tivoli products were managing only one of the three Packaging partitions, then entitlement would be required for the eight processors on the physical partition managed by the IBM Tivoli Workload Scheduler for Virtualized Data IBM Tivoli application. Centers V8.2 is distributed with: For servers with virtual or logical partitions, entitlement • International Program License Agreement (Z125-3301) is required for all installed and activated processors on • CD-ROM media the server. For each IBM Tivoli application managing a • Publications (refer to the Publications section) clustered environment, licensing is based on the cumulative number of installed and activated processors Security, auditability, and control on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations IBM Tivoli Workload Scheduler for Virtualized Data described above concerning physically partitioned Centers V8.2 uses the security and auditability features servers apply as well. of the operating system software. Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX and Microsoft The customer is responsible for evaluation, selection, and   implementation of security features, administrative Windows /Intel technologies, in order to simplify the customer′s licensing requirements, and to provide a

204-130 -2- smoother, more scalable model. Pricing and licensing Processor does not differentiate between non-zSeries server platforms or operating systems. For some products, this A processor is a functional unit in a computer that platform neutrality extends to zSeries and other host interprets and executes instructions. A processor servers as well. consists of at least an instruction control unit and an arithmetic and logic unit. One or more physical IBM Tivoli Enhanced Value-Based Pricing terminology processors may be resident on a single chip. For definitions multi-processor chips, each processor is counted separately. Client device or client Server A client device is a computer system that requests the execution of a set of commands, procedures, or A server is a computer system that executes requested applications from another computer system that is procedures, commands, or applications to one or more typically referred to as a server. Multiple client devices clients and/or other devices over a network. Examples may access to a common server. A client device include, but are not limited to, file servers, print servers, generally has some processing capability or is mail servers, database servers, application servers, and programmable to allow a user to do work. Examples Web servers. include, but are not limited to, notebook computers, desktop computers, desk side computers, technical Standby or backup systems workstations, appliances, personal digital assistants, For programs running or resident on backup machines, automated teller machines, point-of-sale terminals, tills IBM defines three types of situations: cold, warm, and hot. and cash registers, and kiosks. In the cold and warm situations, a separate entitlement Management services unit (MSU) for the copy on the backup machine is normally not required and typically no additional charge applies. In a An MSU is defined as millions of Central Processing Unit hot backup situation, the customer needs to acquire (CPU) service units per hour; the measure of capacity another license or entitlements sufficient for that server. used to describe the computing power of the hardware All programs running in backup mode must be under the processors on which S/390 or zSeries software runs. customer′s control, even if running at another Processor MSU values are determined by the hardware enterprise′s location. vendor, IBM, or Software Compatible Vendors (SCVs). As a practice, the following are definitions and allowable For those products that have a zSeries component where actions concerning the copy of the program used for the scaling metric is MSUs, the standard IBM Parallel backup purposes: Sysplex License Charge (PSLC) model applies with regard to the price/performance improvements on • Cold — a copy of the program may reside for backup coupled systems. purposes on a machine as long as the program is not started. There is no additional charge for this copy. For more detailed information about zSeries software • — pricing, go to Web site Warm a copy of the program may reside for backup purposes on a machine and is started, but is idling, and http://www-1.ibm.com/servers/eserver/zseries/ is not doing any work of any kind. There is no library/refguides/sw_pricing.html additional charge for this copy. Network node or node • Hot — a copy of the program may reside for backup purposes on a machine, is started, and is doing work. Network nodes include routers, switches, hubs, and The customer must acquire a license or entitlements bridges that contain a network management agent. A for this copy and there will generally be an additional single Network Node may contain any number of charge. interfaces or ports. Doing work includes, for example, production, Partitions development, program maintenance, and testing. It also could include other activities such as mirroring of A server′s resources (CPU, memory, I/O, interconnects, transactions, updating of files, synchronization of and buses) may be divided according to the needs of the programs, data or other resources (for example, active applications running on the server. This partitioning can linking with another machine, program, database, or other be implemented with physical boundaries (Physical resource, and so on), or any activity or configurations that Partitions) or logical boundaries (Logical Partitions). would allow an active hot switch or other synchronized switch over between programs, databases, or other Physical Partitions are defined by a collection of resources to occur. processors dedicated to a workload and can be used with systems that have either multiple cards or multiple In the case of a program or system configuration that is frames, each of which can be configured independently. designed to support a high availability environment by In this method, the partitions are divided along hardware using various techniques (for example, duplexing, boundaries and processors, and the I/O boards, memory, mirroring of files or transactions, maintaining a heartbeat, and interconnects are not shared. active linking with another machine, program, database or other resource, and so on), the program is considered Logical Partitions are defined by software rather than to be doing work in the hot situation and a license or hardware and allocate a pool of processing resources to entitlement must be purchased. a collection of workloads. These partitions, while separated by software boundaries, share hardware Value Units components and run in one or more physical partitions. A Value Unit is a metric used to compute license Port quantities, is program specific, and is typically only used on products managing zSeries systems. A port is the physical connection between a device and the network.

-3- 204-130 Product Web site Pricing model example A complete list of products and licensing documents is available at Web site IBM Tivoli Workload Scheduler for Virtualized Data Centers http://www.ibm.com/software/tivoli/products The customer′s servers on the network grid include: Passport Advantage (PA) Grid servers Through the PA Agreement, customers may receive discounted pricing based on their total volume of eligible • 20 uniprocessors products, across all IBM brands, acquired worldwide. The • 65 2-way servers volume is measured by determining the total “PA points • 12 4-way servers value” of the applicable acquisitions. Passport Advantage • One 8-way server points are only used for calculating the entitled PA • One 12-way server with two virtual or logical partitions discount. • One 14-way server • One 16-way Sun Ultra server with two 8-way physical To determine the required Tivoli product configuration partitions (only one of which is managed by Tivoli under PA, the Tivoli Enhanced Value-Based Pricing applications) ′ Model applies. The customer s environment is evaluated • One 24-way server on a per-product basis. For the IBM Tivoli Workload Scheduler product, licensing Use the following two-step process to determine the total is per processor for the distributed servers being “PA points value”: scheduled. Thus, the customer must obtain the following 1. Analyze the customer environment to determine the entitlements for its distributed servers: number of charge units for a product. The quantity of each product′s part numbers to be ordered is Quantity in Processor determined by that analysis. customer entitlements Systems managed environment required 2. Order the PA part numbers. A PA point value, which is the same worldwide for a specific part number Uniprocessor 20 20 regardless of where the order is placed, is assigned 2-way 65 130 to each Tivoli product part number. The PA point 4-way 12 48 value for the applicable part number, multiplied by 8-way 1 8 the quantity for that part number, will determine the 12-way (two logical 1 12 PA points for that Tivoli product part number. The partitions) sum of these PA points determines the “PA points 14-way 1 14 value” of the applicable Tivoli product authorizations 16-way (two physical 1 8 which then may be aggregated with the point value partitions, one of of other applicable PA product acquisitions to which is managed by determine the total “PA points value”. Tivoli applications) 24-way 1 24 The discounted pricing available through PA is expressed Total Processor 264 in the form of Suggested Volume Prices (SVPs), which Entitlements vary depending on the SVP level. Each SVP level is assigned a minimum total PA point value, which must be achieved, in order to qualify for that SVP level. Ordering information

Media packs and documentation packs do not carry PA Product information points and are not eligible for SVP discounting. For additional information on PA, refer to Web site Licensed Product function title Product group category http://www.ibm.com/software/passportadvantage IBM Tivoli Configurations Tivoli The following PA part number categories may be Workload and Operations Workload available for ordering: Scheduler Sched Appl Virtualized • License and Software Maintenance 12 Months — this Data Centers is the product authorization with maintenance for 12 months. Passport Advantage customer: Media pack • Annual Software Maintenance Renewal — this is the entitlement details maintenance renewal for an additional 12 months when a customer renews their existing coverage Customers with active Maintenance or subscription for period prior to the date at which it expires. the products listed below are entitled to receive the • Software Maintenance Reinstatement 12 Months — corresponding media pack. this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Entitled maintenance Media packs Part Software Maintenance. offerings description description number • Media packs — these are the physical media, such as Tivoli Workload IBM Tivoli Workload BJ0DBML CD-ROMs, that deliver the product′s code. Scheduler for Scheduler for Virtualized Data Virtualized Data • Documentation packs — these contain printed Centers Proc Centers Multi V8.2 ML documentation such as the User′s Guide and Release Notes.

204-130 -4- On/Off Capacity on Demand Part Description number IBM Tivoli Workload Scheduler Virtualized Data Centers IBM Tivoli Workload Scheduler for BJ0DBML Part Virtualized Data Centers ML Media Pack Part description number IBM Tivoli Workload Scheduler for BJ0DHIE Virtualized Data Centers English Doc Pack TWS for Virtualized Data Ctr Per Processor D53SGLL IBM Tivoli Workload Scheduler for BJ0DFML Per Use-DAY, On/Off Capacity on Demand Virtualized Data Centers ML Doc Pack New licensees: Orders for new licenses will be accepted IBM Tivoli Workload Scheduler for Virtualized Data now. Centers V8.2 is also available via Web download from Passport Advantage. Shipment will begin on the planned availability date. Software Maintenance: Software Maintenance is License transferability: Charge units are product specific included with each product authorization acquired. and may not be transferred to another product. Software Maintenance provides an easy and effective way by which you have access, during the coverage Note: There is no transferability in licensing between period, to eligible new versions and releases and to platforms for end-to-end products where pricing on the remote technical support for your covered products. IBM zSeries platform is based on MSUs and pricing on other platform servers is per processor. The technical support included in Software Maintenance provides remote support during normal business hours in Basic license your country or location as well as access to escalation management 24 hours a day, 7 days a week, for Ordering information for Passport Advantage: Passport mission-critical (Severity 1) problems. Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can With Software Maintenance, you receive the following simplify management and budgeting for eligible new technical support benefits: versions and releases (and related technical support) for • Telephone access and/or electronic access via the your covered products. The anniversary date, Web to an IBM Customer Support Center. established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport • Support for routine, short duration installation and Advantage Agreement remains in effect. New software usage (how-to) questions and code-related problems. purchases will initially include twelve full months of • maintenance coverage. Maintenance in the second year Support during normal country business hours, namely (the first year of renewal) can be prorated to be prime shift hours, Monday through Friday, excluding coterminous with your common anniversary date. national or statutory holidays. Thereafter, all Software Maintenance will renew at the • Support for mission-critical (Severity 1) problems common anniversary date and include twelve full months during non-prime shift hours, namely all hours outside of maintenance. normal country business hours including national and/or statutory holidays. Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance • Two-hour response time objective during prime shift Handbook for specific terms relating to, and a more for voice and electronic submission. The response complete description of, technical support provided objective for critical/emergency problems during through Software Maintenance. offshift is also two hours. The quantity to be specified for the Passport Advantage • Access to hints, tips, and frequently asked questions. part numbers in the following table is per processor. To • order for Passport Advantage, specify the desired part Access to escalation management 24 hours a day, 7 number and quantity. days a week. • Open Authorized Technical Caller list to submit Passport Advantage program licenses problems to IBM Support Centers on your behalf. Tivoli Workload Scheduler for Virtualized Data Centers Open to any number of technical specialists within your IS organization. Each caller must be registered Part through the IBM problem submission Web site in order Part description number to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport TWS for Virtualized Data Ctr Per Processor .D53SELL Advantage enrollment form. License & SW Maintenance 12 Mon • eCare for Software is an initiative designed to enhance TWS for Virtualized Data Ctr Per Processor D53SFLL your electronic support experience by providing the SW Maintenance Reinstatement 12 following advantages: TWS for Virtualized Data Ctr Processors E01A5LL SW Maintenance Annual Renewal − Single view of IBM distributed software that includes easy/integrated access to the following To order a media pack or a documentation pack for information and functions: Passport Advantage, specify the part number in the desired quantity from the following table: -- Marketing -- Technical -- Developer -- Business Partner -- IBM Services -- Downloads

-5- 204-130 http://www.ibm.com/software/support Maintenance applies: Software Maintenance under Passport Advantage: Yes − Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a Complementary introductory support: Not available week. − Advanced search capabilities. Software Maintenance and End of Support (EOS): Software Maintenance for an IBM Tivoli program is one − A single interface to the IBM problem year from the date IBM or your Business Partner makes submission/management system for IBM the program available to you. distributed software. EOS for programs or versions/releases of programs will Software Maintenance renewals offer you favorable be announced 12 months prior to the effective date. pricing to continue your coverage without interruption. Passport Advantage allows you to have a common Support Center applies: Yes. Access is available through anniversary date for Software Maintenance renewals, the IBM Support Center, 800-IBM-SERV (426-7378). which can simplify management and budgeting for eligible new versions and releases (and related technical support) Support Web site for problem reporting for your covered products. The anniversary date, established at the start of your Passport Advantage http://www.ibm.com/software/support /probsub.html Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software IBM Operational Support Services — SoftwareXcel: No purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year IBM Software Support Guide Web site: A document which (the first year of renewal) can be prorated to be provides guidelines and reference materials for IBM coterminous with your common anniversary date. service and support. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months http://techsupport.services.ibm.com/guides of maintenance. /handbook.html Refer to the IBM International Passport Advantage Product Web site Agreement and to the IBM Software Maintenance handbook for specific terms relating to, and a more A complete list of products and licensing documents is complete description of, technical support provided available at the following Web site: through Software Maintenance. http://www.ibm.com/software/tivoli/products

Terms and conditions On/Off Capacity on Demand

This product is only available via Passport Advantage. It To be eligible for On/Off Capacity on Demand pricing, is not available as shrinkwrap. customers must be enabled for temporary capacity on the corresponding hardware, and the required contract, Agreement: For orders under Passport Advantage: IBM Z125-6907, Amendment for iSeries and pSeries International Program License Agreement (IPLA), IBM Temporary Capacity On Demand — Software, must be International Passport Advantage Agreement (PAA), and signed prior to use. an IBM International Passport Advantage Agreement Enrollment Form. IBM Electronic Services Transferable: Yes, except for programs acquired at a discount or allowance. IBM Global Services has transformed its delivery of hardware and software support services to put you on the Limited warranty applies: Yes road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with Guarantee: 30 day money-back guarantee applies to the an exclusive, no additional charge enhancement to the first time you license the IBM program. service and support on the IBM . You should benefit from greater system availability due to faster Usage restriction: Yes. Usage is limited to the quantity problem resolution and preemptive monitoring. IBM of processors licensed. Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news Volume offering (IVO): No page and IBM Electronic Service Agent .

Upgrade protection applies: Covered as long as Software IBM Electronic Services news page provides you with a Maintenance is in effect single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Educational allowance available Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for Part number fulfillment: No. Special education prices are assistance in resolving technical problems. available for qualified customers through Passport Advantage. The IBM Electronic Service Agent is no additional charge software that resides on your IBM system. It is Licensed program materials availability designed to proactively monitor events and transmit system inventory information to IBM on a periodic • Restricted materials of IBM: None customer-defined timetable. The IBM Electronic Service • Non-restricted source materials: None Agent tracks system inventory, hardware error logs, and • Object code only (OCO): All performance information. If the server is under a current IBM maintenance service agreement or within the IBM

204-130 -6- warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To learn how IBM Electronic Services can work for you, visit http://www.ibm.com/support/electronic

Prices

Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at http://www.ibm.com/software/passportadvantage

Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: ibm— [email protected] Mail: IBM Americas Call Centers Dept: IBM CALL, 11th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1

Reference: RE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date.

Trademarks

iSeries, POWER, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Tivoli, Passport Advantage, LoadLeveler, pSeries, AIX, xSeries, zSeries, POWERparallel, S/390, Parallel Sysplex, the e-business logo, and eServer are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a trademark of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others.

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