IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes Preface

IBM Tivoli Configuration Manager for Automated Teller Machines

Release Notes

Ve r s i o n 2 .1

SC32-1254-00

IBM Tivoli Configuration Manager for Automated Teller Machines

Release Notes

Ve r s i o n 2 .1

SC32-1254-00 Note

Before using this information and the product it supports, read the information in “Notices” on page 9.

First Edition (June 2003) This edition applies to Version 2, release 1, modification level 0 of IBM Tivoli Configuration Manager for Automated Teller Machines (program number 5724-E50) and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright International Business Machines Corporation 2000, 2003. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents

Preface ...... v Compatibility ...... 1 Publications ...... v IBM Tivoli Configuration Manager for Automated Chapter 2. Installation and upgrade Teller Machines ...... v notes ...... 3 Prerequisite publications ...... v Supported operating systems ...... 3 Related publications ...... vi Supported databases...... 4 Accessing publications online ...... vii Component installation requirements ...... 4 Ordering publications ...... vii Hardware Requirements ...... 4 Contacting software support ...... vii Software Requirements ...... 5 Conventions used in this guide ...... viii Installing and upgrading to IBM Tivoli Configuration Typeface conventions ...... viii Manager for Automated Teller Machines, Version 2.1 . 5 Operating system-dependent variables and paths ...... viii Chapter 3. Internationalization notes . . 7 Command syntax ...... viii Software limitations, problems and workarounds . . 7 Chapter 1. About this release .....1 Notices ...... 9 New features ...... 1 Trademarks ...... 10 Patches included in this release ...... 1

IBM® Tivoli® Configuration Manager for Automated Teller Machines provides a centralized system management tool on the Tivoli platform for Windows NT®, 2000, and XP automated teller machines that use the eXtensions for Financial Services (XFS) interface specification Release 2.0. These automated teller machines, are referred to in this document as Windows® XFS automated teller machines.

In providing integration of Windows XFS automated teller machines with the Tivoli Management Framework, IBM Tivoli Configuration Manager for Automated Teller Machines enables: v Collecting and querying of inventory information for automated teller machines. v Distribute software to your automated teller machines. v Rebooting of automated teller machines.

These release notes are the most current information for the product. Review these notes thoroughly before installing or using this product.

Publications This section lists publications in the IBM Tivoli Configuration Manager for Automated Teller Machines library and any other related documents. It also describes how to access Tivoli publications online, how to order Tivoli publications, and how to submit comments on Tivoli publications. IBM Tivoli Configuration Manager for Automated Teller Machines The following documents are available in the IBM Tivoli Configuration Manager for Automated Teller Machines library: v IBM Tivoli Configuration Manager for Automated Teller Machines: User’s Guide, SC32-1255 Provides information about planning, installing, and using IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1. v IBM Tivoli Configuration Manager for Automated Teller Machines: Problem Determination Guide, SC32-1411 Provides information to handle any problems you may encouter using IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1. It also contains the messages issued by the product. v IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes, SC32-1254 Provides late-breaking information about IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1. Prerequisite publications To use the information in this guide effectively, you must have some prerequisite knowledge, which you can obtain from the following guides: v IBM Tivoli Configuration Manager: Introducing IBM Tivoli Configuration Manager, GC23-4703

© Copyright IBM Corp. 2000, 2003 v Provides an overview of IBM Tivoli Configuration Manager and its components, as well a series of scenarios that introduce you to the tasks you can perform. v IBM Tivoli Configuration Manager: Planning and Installation, GC32-4702 Explains how to plan or upgrade your deployment of IBM Tivoli Configuration Manager in a Tivoli environment as well as how to install, upgrade, and uninstall the components of IBM Tivoli Configuration Manager using the available installation mechanisms. v IBM Tivoli Configuration Manager: Messages and Codes, SC23-4708 Details all the error and warning messages and error codes issued by all of the components of IBM Tivoli Configuration Manager for Automated Teller Machines, and their sub-components. v IBM Tivoli Configuration Manager: User’s Guide for Software Distribution, SC23-4711 Provides information about the concepts and procedures necessary for you to effectively use the Software Distribution component of IBM Tivoli Configuration Manager for Automated Teller Machines, to distribute software over local area networks (LANs) and wide area networks (WANs). v IBM Tivoli Configuration Manager: Reference Manual for Software Distribution, SC23-4712 Provides advanced information about how to use and customize the Software Distribution component of IBM Tivoli Configuration Manager for Automated Teller Machines. v IBM Tivoli Configuration Manager: User’s Guide for Inventory, SC23-4713 Provides information about the Inventory component of IBM Tivoli Configuration Manager for Automated Teller Machines. This guide includes an introduction to the Inventory component and information about, procedures for, and examples of the management tasks that you can complete using Inventory. v IBM Tivoli Configuration Manager: Database Schema Reference, SC23-4783 Provides information about the configuration repository of the IBM Tivoli Configuration Manager for Automated Teller Machines product. This book includes descriptions of the views, queries, and tables used in the configuration repository, as well as an explanation of history tracking. v Tivoli Management Framework: Planning for Deployment Guide, GC32-0803 Explains how to plan for deploying your Tivoli environment. v Tivoli Management Framework: User’s Guide, GC32-0805 Describes the concepts and procedures for using Tivoli Management Framework services. v Tivoli Management Framework: Reference Manual, GC32-0806 Provides in-depth information about Tivoli Management Framework commands. Related publications The following documents also provide useful information: v Troubleshooting Tivoli Using the Latest Features, SG24-6614 This redbook is an update of the existing Tivoli Enterprise™ Internals and Problem Determination, SG24-2034 redbook. The material is revised and updated for post version 3.6 Tivoli Framework and applications.

The Tivoli Software Glossary includes definitions for many of the technical terms related to Tivoli software. The Tivoli Software Glossary is available, in English only, at the following Web site:

vi IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes http://publib.boulder.ibm.com/tividd/glossary/termsmst04.htm

For more information about the XFS interface specification, go to this Web site: http://www.cenorm.be/isss/Workshop/XFS/ Accessing publications online The documentation CD contains the publications that are in the product library. The format of the publications is PDF. To access the publications using a Web browser, open the infocenter.html file. The file is in the appropriate publications directory on the product CD.

IBM posts publications for this and all other Tivoli products, as they become available and whenever they are updated, to the Tivoli Software Information Center Web site. The Tivoli Software Information Center is located at the following Web address:

http://publib.boulder.ibm.com/tividd/td/tdprodlist.html

Click the IBM Tivoli Configuration Manager for Automated Teller Machines for Automated Teller Machines link to access the product library.

Note: If you print PDF documents on other than letter-sized paper, select the Fit to page check box in the Adobe Acrobat Print window. This option is available when you click File ” Print. Fit to page ensures that the full dimensions of a letter-sized page print on the paper that you are using. Ordering publications You can order many Tivoli publications online at the following Web site:

http://www.elink.ibmlink.ibm.com/public/applications/publications/ cgibin/pbi.cgi

You can also order by telephone by calling one of these numbers: v In the United States: 800-879-2755 v In Canada: 800-426-4968

In other countries, see the following Web site for a list of telephone numbers:

http://www.ibm.com/software/tivoli/order-lit/

Contacting software support If you have a problem with any Tivoli product, refer to the following IBM Software Support Web site:

http://www.ibm.com/software/sysmgmt/products/support/

If you want to contact software support, see the IBM Software Support Guide at the following Web site:

http://techsupport.services.ibm.com/guides/handbook.html

The guide provides information about how to contact IBM Software Support, depending on the severity of your problem, and the following information:

Preface vii v Registration and eligibility v Telephone numbers and e-mail addresses, depending on the country in which you are located v Information you must have before contacting IBM Software Support

Conventions used in this guide This guide uses several conventions for special terms and actions, operating system-dependent commands and paths, and margin graphics. Typeface conventions This guide uses the following typeface conventions: Bold v Lowercase commands and mixed case commands that are otherwise difficult to distinguish from surrounding text v Interface controls (check boxes, push buttons, radio buttons, spin buttons, fields, folders, icons, list boxes, items inside list boxes, multicolumn lists, containers, menu choices, menu names, tabs, property sheets), labels (such as Tip:, and Operating system considerations:) v Column headings in a table v Keywords and parameters in text Italic v Citations (titles of books, diskettes, and CDs) v Words defined in text v Emphasis of words (words as words) v Letters as letters v New terms in text (except in a definition list) v Variables and values you must provide Monospace v Examples and code examples v File names, programming keywords, and other elements that are difficult to distinguish from surrounding text v Message text and prompts addressed to the user v Text that the user must type v Values for arguments or command options Operating system-dependent variables and paths This guide uses the Windows convention for specifying environment variables and for directory notation.

When using the UNIX® command line, replace %variable% with $variable for environment variables and replace each backslash (\) with a forward slash (/)in directory paths.

Note: If you are using the bash shell on a Windows system, you can use the UNIX conventions. Command syntax These special characters are used to define command syntax: viii IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes [] Identifies optional arguments. Arguments not enclosed in brackets are required. ... Indicates that you can repeat the previous argument or specify multiple values for the previous argument. | Indicates mutually exclusive information. You can use the argument to the left or to the right of the separator. You cannot use both arguments in a single use of the command. {} Limits a set of mutually exclusive arguments when one of the arguments is required. If the arguments are optional, they are enclosed in [ ] (brackets).

Preface ix x IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes Chapter 1. About this release

This chapter describes this release of IBM® Tivoli® Configuration Manager for Automated Teller Machines, Version 2.1. It includes the following sections: v “New features” on page 1 v “Patches included in this release” on page 1 v “Compatibility” on page 1

New features With IBM Tivoli Configuration Manager for Automated Teller Machines you can: v Perform a wizard-guided easy installation and configuration v Use the Inventory component of IBM Tivoli Configuration Manager for Automated Teller Machines, Version 4.2 v Use the Software Distribution component of IBM Tivoli Configuration Manager for Automated Teller Machines, Version 4.2 v Perform a silent installation v Use Data Warehouse v Use the ATM_Configuration_Plan.2.1 plan to scan and configure automated teller machines at a scheduled date and time.

Patches included in this release This section lists the patches on Tivoli Self-Services Terminal Manager Terminal Manager, Version 1.0, that have been incorporated into IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1:

1.0-SST-0001 1.0-SST-0002

Compatibility IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1, can coexist within a Tivoli management region with Tivoli Self-Services Terminal Manage, Version 1.x.

You choose coexistence for the following reasons: v Ease the migration from a previous version to the new version. v Keep your current, customized environment while beginning to exploit the new features offered by IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1.

This chapter contains installation and upgrade information for IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1.

Supported operating systems This section contains information about which IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 components are supported on which operating systems: Table 1. Supported operating systems by components Operating System Version Server Endpoint AIX® 4.3.3 U AIX 5L 5.1 U 5.2 Solaris Operating Environment 7 U 8 9 HP-UX 11.0 U 11i Red Hat Linux Server 7.2 U Red Hat Linux Advanced Server 2.1 U Red Hat Linux for zSeries® 7.2 U SuSE Linux Enterprise Server 7 U SuSE Linux Enterprise Server for 7 U zSeries® Windows 2000 Server UU Professional U Advanced Server UU Windows NT 4.0 + SP 6, SP 6a UU Windows XP Professional U United Linux 1.0 U United Linux for zSeries® 1.0 U

Note: IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 does not install on Managed Nodes and Gateways.

© Copyright IBM Corp. 2000, 2003 3 Supported databases This section contains information about which databases are supported by IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1: Table 2. Supported databases by IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 Database Version DB2® 7.1 7.2 8.1 Oracle 8.1.7 9i 9i V2 MS SQL 7.0 SP2 and SP3 2000 Informix® Dynamic Server 2000 Sybase 12.0 12.5

Component installation requirements The following sections contain requirements and considerations for installing the components of IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 using one of the following methods: v The ISMP Installation Program Wizard v The Tivoli Desktop v Tivoli Management Framework v The Silent Installation v The Tivoli software Installation Service Hardware Requirements IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 has specific hardware prerequisites that must be met before it can be installed and considered functional. These requirements include hardware platforms, RAM, and disk space. The prerequisites listed in this section are the recommended environment for automated teller machine at the time of publication. IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 is supported only when used with prerequisites that are officially supported by the third-party vendor. Supported Hardware Platforms The following table identifies the supported operating system versions for each supported hardware platform.

Operating System Supported Hardware Platform AIX pSeries™ and PowerPC® systems in 32-bit and 64-bit mode running AIX, Version 4.3.3 and 5.1 HP-UX HP9000/700 and 800 series running HP-UX in 32-bit and 64-bit mode, Versions 11.0 and 11i Linux for Intel® Intel or Pentium® systems running Red Hat 7.2, SuSE 7

4 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes Operating System Supported Hardware Platform Linux for S/390® IBM S/390 G5, G6, or MP3000 system running Red Hat 7.2 on zSeries, SuSE Enterprise Server 7.0 on zSeries Solaris Operating Environment Sun SPARC series running Solaris Operating Environment, Versions 7, 8, and 9. Windows NT Intel or Pentium systems running Microsoft® Windows NT Version 4.0 SP6 and SP6A. Windows 2000 Intel or Pentium systems running Microsoft Windows 2000. Windows XP Intel or Pentium systems running Microsoft Windows XP.

Disk Space Requirements On the Tivoli server, the disk space requirement for IBM Tivoli Configuration Manager for Automated Teller Machines is 6 MB for any supported platform.

Note: The installation program requires at least 120 MB free disk space in the operating system temporary directory to run. Software Requirements Before installing IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1, you must have the following software installed and running: On the Tivoli Server: v A supported operating system v Tivoli Management Framework, Version 4.1 v IBM Tivoli Configuration Manager for Software Distribution, Version 4.2 v IBM Tivoli Configuration Manager for Inventory, Version 4.2 On the Automated Teller Machine v A supported operating system v Tivoli Management Framework Endpoint, Version 4.1 v The XFS service provider software, Release 2.0 Ensure also that the logical services for the automated teller machine peripheral devices are configured. If any of the devices are configured using service class names other than the standard service class names, you need to define your service class names using an alias file provided with IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1. See the IBM Tivoli Configuration Manager for Automated Teller Machines: User’s Guide for a detailed explanation.

Installing and upgrading to IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 See Chapter 2 of IBM Tivoli Configuration Manager for Automated Teller Machines: User’s Guide for a detailed explanation on how to install and upgrade to IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1.

Chapter 2. Installation and upgrade notes 5 6 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes Chapter 3. Internationalization notes

This chapter contains software limitations, problems, and workarounds for international versions of IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1.

Software limitations, problems and workarounds This section describes software limitations, problems, and workarounds that apply to international versions of IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1. v Defect 38318: InstallShield MultiPlatform, Version 5.0 that is used in IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 does not support the Arabic locale. For this reason the dialog that loads the InstallShield Wizard is displayed with strange characters, the others dialogs are displayed in English. The corresponding InstallShield MultiPlatform defect is LSMH5GAFC2, and will be fixed with Version 6.0. v In the Arabic environment, using Windows 2000 all the Java™ dialogs default the keyboard to Arabic. This means that in all the input text boxes you can correctly enter Arabic characters but not English characters. Use the Alt+Shift combination to set the keyboard into English.

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10 IBM Tivoli Configuration Manager for Automated Teller Machines: Release Notes

Program Number: SC32-1254

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SC32-1254-00