East East West Cycle Superhighway Hyde Park Response to Consultation August 2015

East-West Cycle Superhighway Lancaster Gate Response to Consultation

September 2015

Contents

Executive summary ...... 1 1 Introduction ...... 2 2 The consultation ...... 6 3 Responses to the consultation ...... 9 4 Summary of stakeholder responses ...... 15 5 Conclusion and next steps ...... 23 Next steps ...... 23 Appendix A – TfL response to issues commonly raised ...... 23 Appendix B – consultation letter and map of distribution area ...... 33 Appendix C – Email to stakeholders and stakeholder groups ...... 39 Appendix D – List of stakeholders and stakeholder groups ...... 40 Appendix E – Email to Oyster users on the TfL database ...... 56 Appendix F – SEBRA News advert (March 2015) ...... 57

Executive summary

Between 9 February and 29 March 2015, Transport for London (TfL) consulted on revised proposals for the East-West Cycle Superhighway at Lancaster Gate. We received 651 responses to the consultation, of which 78% supported or partially supported our proposals. Comments from respondents included general support for the proposals, suggestions that a pedestrian crossing should be provided to Sussex Gardens, and concerns regarding the impact on traffic.

After considering all responses, we intend to proceed with the scheme as set out in the consultation documents, although with some changes to the detailed proposals, as summarised below. Subject to the formal Traffic Order process and agreement with Westminster City Council, we plan to start construction work in November 2015, with completion planned for summer 2016. We will keep visitors and road users informed of our plans and progress, including writing to local residents, businesses and other stakeholders before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

Changes to proposals set out in the consultation documents Having considered comments received, we are planning some changes to the proposals set out for consultation, including:

 Following further investigations and discussions with Westminster City Council and key stakeholders, we will install a new signalised crossing to the north-west corner of the public garden at Sussex Gardens, providing a controlled pedestrian access point to this park

 We have revised the design of the Bayswater Road / Lancaster Terrace junction to accommodate a ‘straight-across’ pedestrian crossing on Bayswater Road, opposite the entrance to Hyde Park at Marlborough Gate, instead of the two-stage ‘staggered’ crossing we consulted on

 We have reviewed parking controls in the area to ensure available parking is maximised. The conversion of a zebra crossing to signalised crossing at Westbourne Crescent means that shorter zig-zag markings can be provided. The remaining space will be placed under single yellow line control, allowing parking during off-peak times including Sunday

1 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

1 Introduction

We originally consulted on proposals for the East-West Cycle Superhighway between 3 September 2014 and 9 November 2014. Following the September 2014 consultation, the TfL Board agreed that some changes to the original proposals would be subject to further consultation.

Between 9 February and 29 March 2015, we consulted on further proposals for certain sections of the East-West Cycle Superhighway. This included revised proposals for the section of the route at Lancaster Gate. These amended designs were developed following further investigations and in response to feedback from residents and others. As part of the consultation material, we provided an updated summary of predicted journey time impacts through the scheme area for different road users

This document explains the processes, responses and outcomes of the Lancaster Gate consultation, and sets out our response to issues commonly raised.

1.1 Purpose of the scheme

Feedback from the September 2014 consultation included concerns about the alignment and layout of the cycle facilities. In response to this and following further investigations, we, we made substantial changes to the design of this section of the East-West Cycle Superhighway to provide a more direct route for southbound cyclists

1.2 Description of the proposals

The new proposals at Lancaster Gate included:  Segregated two-way cycle track on Westbourne Street between Sussex Gardens and Bayswater Road  New signalised pedestrian crossing across Westbourne Street at the junction with Stanhope Terrace  Segregated cycle track eastbound on Bayswater Road  Removal of approximately 13 resident parking spaces on Westbourne Street  Removal of some mature trees  No reduction in parking on Bathurst Street, Stanhope Terrace or Sussex Square  Changes to local bus operations

Elements of the previous scheme that remained:  Introduction of two-way traffic on Bayswater Road  Segregated cycle track westbound on Bayswater Road  Segregated cycle tracks onto Westbourne Terrace via Sussex Gardens  New signalised pedestrian crossing at Victoria Gate/Brook Street junction

2 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Benefits of the scheme compared to previous proposals:  The revised proposals provide southbound cyclists on the East-West Cycle Superhighway with a more direct route to Hyde Park via Westbourne Street and Bayswater Road  The road layout of Bathurst Street, Stanhope Terrace, Sussex Square and Brook Street would remain unchanged  Moving the segregated cycle track to the eastern side of Westbourne Street would maintain the existing access to the Lancaster London Hotel and remove interactions with loading and the taxi rank  A new signalised crossing on Westbourne Street would allow pedestrians to cross in one movement

Please see the TfL consultation website for full details of the proposals consulted on.

3 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

1.3 Map of the proposals

4 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

1.4 Changes to bus services at Lancaster Gate

5 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

2 The consultation

2.1 Consultation duration and structure

Duration The consultation on revised proposals for the East-West Cycle Superhighway at Lancaster Gate ran from 9 February 2015 to 29 March 2015.

Structure Information on the consultation, including details of the proposals consulted on, was available online at tfl.gov.uk/east-west-consult from 9 February 2015. Respondents were asked about their level of support for the proposals (‘support’, ‘partially support’, ‘don’t support’, ‘not sure’, ‘no opinion’). Respondents were also given an opportunity to comment on the proposals.

Respondents were also asked to submit their name, email address and postcode, along with information about their cycling and other travel habits. All questions were optional, apart from the question asking for overall views on the proposal. Other information, such as the respondent’s IP address and the date and time of responding, was recorded automatically. All data is held under conditions that conform to the requirements of the Data Protection Act 1998.

2.2. Consultation material, distribution and publicity

2.2.1 Consultation website On 9 February 2015, detailed information on the proposals was published at https://consultations.tfl.gov.uk/cycling/82f4da86. The consultation information included explanatory text, a detailed design drawing of the scheme area, and a map showing changes to bus services at Lancaster Gate.

2.2.2 Non-web formats Printed plans, accompanying descriptions and response forms were available on request by telephone, email or writing to FREEPOST TFL CONSULTATIONS. The printed material was also available at the seven public events held during the consultation period.

2.2.3 Consultation publicity The consultation information was publicised via the following channels:

Publicity specific to the Lancaster Gate consultation

A letter and consultation drawing were sent to 17,298 addresses in postcode sectors within 0.5 miles of the scheme area (See Appendix B for the letter and map of the distribution area).

6 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Wider publicity including the Lancaster Gate consultation

Emails to stakeholders: We emailed around 700 different stakeholder organisations to let them know about the consultation. Please see Appendix C for the email and Appendix D for the list of recipients. The email contained a brief summary of the proposals and a link to the consultation website.

Leaflet distribution to members of public: Staff distributed leaflets to members of the public to coincide with some of the public events.

Emails to individuals: We emailed over 45,000 people on the TfL database who are known to cycle, drive or use public transport in the area (please see the email in Appendix E). The email briefly described the proposed scheme, and invited recipients to find out more and respond via the consultation website.

Meetings with stakeholders: We met several stakeholders and stakeholder groups before and during the consultation, including:  Bayswater Road Artists Association  Hyde Park Stables  Lancaster London Hotel  Paddington Residents Active Concern on Transport (PRACT)  Residents of Stanhope Terrace  St James's Church, Sussex Gardens  South East Bayswater Residents' Association (SEBRA)  Westminster City Council

SEBRA newsletter advert: we publicised the consultation and the final public event at the Lancaster London Hotel in the spring edition of SEBRA News (No 83), published in March 2015. Please see Appendix F for the advert.

Public events: We held seven public events at which people could discuss the proposals for Lancaster Gate with members of the project team and view printed material:

 Hyde Park, at the junction of West Carriage Drive and North Carriage Drive* Wednesday 18 February, 0730-1000

*The location of this event was changed to the junction of West Carriage Drive and Rotten Row in order to accommodate the HGV transporting the marquee. However, due to an error, the information was not updated. We apologise for any inconvenience this may have caused.

 Lancaster London Hotel, Lancaster Terrace, London W2 2TY Monday 23 February, 1600-2000 Thursday 26 March, 1600-2000 7 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

 Apsley Gate, Hyde Park, near Hyde Park Corner Underground station Tuesday 3 March, 1100-1400

 St. James’s Church, Sussex Gardens, W2 3UD Sunday 8 March, 1200-1500

 Wellington Arch, Apsley Way, Hyde Park Corner, W1J 7JZ Tuesday 10 March, 0730-0930

 Institution of Mechanical Engineers, 1 Birdcage Walk, SW1H 9JJ Tuesday 17 March, 1600-2000

8 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

3 Responses to the consultation

3.1 Overview of overall support

TfL received a total of 651 responses to the 66% consultation on the East-West Cycle Superhighway at Lancaster Gate. The majority of these supported the proposals, with 66% fully supporting and 12% partially 19% supporting the scheme. 19% of 12% respondents did not support the proposed 1% 2% scheme, and 3% were not sure or had no opinion. Support Partially No Not sure Don't support opinion support

The responses included submissions from members of the public, stakeholder groups and individual businesses and employers, representing a broad range of interests. A summary of stakeholder comments is available in Chapter 4 of this report.

3.2 About the respondents

Responses by postcode Most popular postcode districts The majority of consultation respondents were located within greater London. The 0% 5% 10% 15% 20% 25% most popular districts comprised 30% of W2 19% respondent postcodes, with the remaining SW1P 2% 70% located in other parts of London and SE1 2% the UK. W8 2% NW1 2% Postcodes with high proportions of W11 2% respondents tended to be those located E1W 2% N1 along or very near to the proposed route. 2% W9 2%

E1 1%

9 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Stated cycling habits

Of respondents who provided information On average, how often do you cycle? on their cycling habits, just over half (332) said they cycled most days. A further 14% Most days 332 (51%) (88) said they cycled weekly, and around About once a week 88 (14%) 8% (54) less frequently. 15% (95) of About 1–3 times a month 54 (8%) respondents reported that they never Less often 54 (8%) cycle. Never 95 (15%)

Respondents who cycle most days were Total answered (of 661) 623 (96%) very likely to fully or partially support the Not answered (of 661) 27 (4%) proposals, with 93% fully or partially supporting, and 5% opposing the scheme. Among respondents who cycle less frequently, support for the scheme was still fairly strong, with 76% fully or partially in support, and 20% in opposition. The majority of respondents (61%) who never cycle opposed and 29 % supported the scheme.

Cycle most days and... Occasionally cycle and... Never cycle and...

 Fully or partially support  Don’t support  Not sure/no opinion/not answered 15 7 8 5 5% 2% 4% 5% 39 29 20% 31%

149 61 310 76% 64% 93%

10 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

How respondents heard about consultation Well over half of respondents heard about the consultation by email (61%, 399). This was followed by “Other (please state)” (10%, 62). This category was comprised of a wide variety of sources such as word of mouth, Facebook and the TfL website. A leaflet posted through the door was next most popular (8%, 51), followed by Twitter (6%, 41).

How respondents heard about consultation

0% 10% 20% 30% 40% 50% 60% 70% Email 61% Other (please state below) 10% Leaflet through the door 8% Twitter 6% Online advert 4% Leaflet from a TfL representative 3% Letter 1% Public Exhibition 1% Google (text) advert 1% Mobile message (MMS) 0%

3.3 Comments on the consultation process and materials

184 respondents answered the question asking for any comments on the consultation process (for example, printed materials, website, events, etc). 85 (46%) of these respondents left irrelevant comments (“no”, “no comment”, “N/A” or were unrelated to the question).

The main themes arising from relevant to the question comments included:  Positive feedback that the respondents liked the consultation process (36 respondents, 20%). Respondents included Westminster Cycling Campaign  General praise for the material and website/leaflet content and design of consultation (23 respondents, 13%). Respondents included Millicent Court Management Limited, Spiramus Press Ltd and Arete research  Feedback that certain parts of the consultation were unclear, in particular the details of some maps and images (20 respondents, 11%)  Suggestions that the consultation should have been better publicised and include wider audience (14 respondents, 8%)  Concern that computer-generated visualisations and/or data accompanying the consultation were misleading or biased in favour of cycling (7 respondents, 4%)  Feedback that the questionnaire was too long (3, 2%)  Suggestions that additional information should have been provided, such as greater impact on journey times, impact on local residents, and visualisations (1 respondent, 1%) 11 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

3.4 Overview of comments on the proposals

Of the 651 respondents to this consultation, 204 provided comments. As some respondents provided more the one comment in their response, the totals below are greater than 204.

Impact on traffic / congestion 77 respondents made one or more comments about existing traffic conditions or the impact on them if the proposals were to be introduced. The comments included:  49 respondents expressed concern about the impact of the proposals on traffic congestion and delays. Three respondents questioned the reliability of the traffic model used by TfL to predict the impact of the proposals. Several respondents commented that congestion would increase on specific roads as a result of the proposals, including Bayswater Road, Westbourne Street, Stanhope Terrace and Gloucester Terrace  10 respondents supported the introduction of two-way traffic on Bayswater Road, outside Lancaster Gate station. Four respondents suggested the remainder of the Lancaster Gate gyratory should be removed  Eight respondents expressed concern at the impact the proposals would have on bus journey times and reliability  Eight respondents requested that traffic-calming measures be introduced on Stanhope Terrace and Brook Street if the scheme is implemented  Seven respondents opposed the reduction in traffic lanes on Bayswater Road, citing the potential increase in congestion  Four respondents stated that more should be done to reduce traffic volumes in the area to ease traffic congestion

Support / positive comments 72 respondents offered positive comments, including:  45 respondents provided general comments of support  15 respondents stated the scheme was better than the previous proposals  Nine respondents stated the proposals improved cycle safety  Seven respondents supported the proposals and noted that Lancaster Gate is currently an unattractive area to cycle through

Cycle facilities 49 respondents commented on the proposed cycle facilities, including:  13 respondents stated the cycle lanes should be wider than proposed  11 respondents commented on the cycle facilities on Bayswater Road west of the Cycle Superhighway alignment. Six respondents requested more segregation be provided for cyclists. Five respondents expressed concern at the design of the junction of Bayswater Road and Lancaster Terrace, and the challenges cyclists would face travelling in either direction  10 respondents expressed concern at the use of early start facilities

12 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

 Six respondents were concerned that the proposals were too complex, and that this would deter cyclists from using the facilities or complying with signals  Two respondents made a negative comment about the right turn for southbound cyclists from Westbourne Terrace into Bayswater Road, as they would need to use the general traffic lane rather than the cycle facility  Two respondents requested that the Santander Cycles docking station be retained near to its current location  One respondent requested that powered two-wheelers be allowed to access the cycle facilities

Routeing and alignment 29 respondents commented on the routeing and alignment of the East-West Cycle Superhighway in Lancaster Gate, including:  Nine respondents requested that the cycle route be extend further west, towards Notting Hill  Seven respondents stated that the cycle route should run through Hyde Park in parallel to Bayswater Road, rather than along Bayswater Road itself  Four respondents opposed the cycle facility on Westbourne Terrace, preferring Lancaster Terrace as the link between Bayswater Road and Sussex Gardens  Three respondents requested that cyclists be given access to Bathurst Street from the Cycle Superhighway  Three respondents supported the proposed alignment along Westbourne Terrace, while three opposed it  Two respondents commented that the Cycle Superhighway should provide a two- way facility on the southern side of Bayswater Road, rather than the proposed one- way tracks

Oppose / negative comments 25 respondents offered negative comments, including:  10 respondents opposed cycling in general  Four respondents commented that the emphasis placed by TfL on cycling is disproportionate and at the expense of the other transport modes  Four respondents questioned the cost of the scheme  Four respondents expressed concern at the impact the scheme would have on local businesses

Pedestrian facilities 23 respondents made one or more comments about existing and proposed pedestrian facilities. These included requests for a pedestrian crossing to Sussex Gardens, on Stanhope Terrace and on Brook Street, and opposition to the staggered crossing at the junction of Bayswater Road and Lancaster Terrace.

Trees 17 respondents expressed concern at the loss of mature trees around Lancaster Gate as a result of the proposals. 13 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Parking / loading Nine respondents made one or more comments about the impact of the scheme on parking and loading in Lancaster Gate. These included concerns about the loss of parking on Westbourne Terrace, the impact of the cycle facilities on St James’s Church, Sussex Gardens, and whether the taxi rank outside the Lancaster London Hotel would remain operational.

Cyclist behaviour Six respondents expressed concern about cyclist behaviour, including comments about cyclists riding on the pavement and failing to observe traffic lights.

Impact of construction Five respondents expressed concern about the impact of construction on the local area, in particular while Crossrail work is ongoing.

Comments unrelated to the East-West Cycle Superhighway at Lancaster Gate Four respondents made such comments.

14 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

4 Summary of stakeholder responses

Westminster City Council Westminster City Council neither opposes nor supports the proposals but expressed comments and concerns about the proposals, including:  Proposed traffic signal arrangements and control of cycle movements could cause safety and operational issues  Access to the Cycle Superhighway could be improved at Bayswater Road, Westbourne Crescent, Sussex Gardens, Gloucester Terrace and Sussex Square  The width of the facility may prevent cyclists from overtaking in the cycle tracks  There could be greater opportunities to improve the public realm  The lane reduction along Bayswater Road may present operational and safety issues due to increased traffic queue lengths and delays  A pedestrian crossing to Sussex Gardens should be installed as part of the scheme  The revised layout of the Sussex Gardens gyratory may present safety issues to cyclists  Vehicle access outside St James’s Church on Sussex Gardens may pose a hazard risk to cyclists  Southbound cyclists on Westbourne Terrace wishing to continue along Bayswater Terrace westbound would have to use the general traffic lane to perform the right turn  Mandatory cycle lanes should be installed on Westbourne Terrace north of Sussex Gardens  While all resident permit holder parking spaces would be removed on Westbourne Street, there is reasonable alternative provision in Sussex Square and Stanhope Terrace  Potential conflict between westbound cyclists on Bayswater Road and westbound general traffic and buses  The design of the staggered pedestrian crossing at the junction of Bayswater Road and Lancaster Terrace should be reviewed in favour of a straight-across crossing  Raised crossings/raised tables should be installed at the entrance to Stanhope Terrace and at the junction of Brook Street and Stanhope Terrace  TfL should consider and safeguard the linkages required for proposed Quietway routes in the Lancaster Gate area

Arete Research: Supports the proposal, believing it will make cycling safer and London greener and healthier.

Burrell Architects Ltd: Supports the proposal as it will make cycling safer.

Campaign to Protect Rural England: Supports the revised proposals for the route through Lancaster Gate, making no further comments.

Capital Generation Partners: Supports, with no comments. 15 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Confederation of Passenger Transport UK (CPT): Opposes the revised proposal for Lancaster Gate, listing some specific concerns:  Questioned whether reintroduction of two-way traffic on Bayswater Road will improve traffic flow  Concerned the reduction in carriageway width along Bayswater Road will increase congestion, journey times and emissions - more detailed traffic modelling data is required  Access to Bayswater Road Coach Park will suffer will increased journey times and costs  Concerned the increased number of signalised junctions and crossings will add to congestion and requested modelling data showing its full effect  There are a number of junctions where footway widening will cause problems for longer vehicles, 14m/15m coaches in particular. Computer modelling shows the junctions all have sufficient space but only when manoeuvres are done perfectly  Sufficient space needs to be provided at all junctions – especially Bayswater Road/ Lancaster Terrace/ Westbourne Street – for the safe manoeuvre of the longest vehicles, in all permitted directions

The CPT remains concerned with the overall East-West Cycle Superhighway scheme, which it feels will have significant and potentially severe impact on coach operations. It stressed the need for any alternative coach parking facilities to be in place before existing parking is removed and the adverse impact of increased journey times.

Cranleigh Property Consultants Ltd: Opposes the proposal for Lancaster Gate arguing it would add significantly to travel time.

Crispin Hughes Photographer: Supports, with no comments.

Crying Sky: Partially supports with no comments.

Cycling Embassy of Great Britain: Partially supports the revised proposal noting:  Bi-directional tracks should be at least 4m wide along the whole route  Bathurst Street should be permeable to cycling from the Superhighway route  The 'early start' facility at the Sussex Gardens junction should be replaced by signal separation  Protected cycle tracks are necessary along this area of Bayswater Road (and Bayswater Road more generally), as well as on Lancaster Gate

Hotsauce TV Ltd: Supports the revised proposal, with no comments.

Indigo Business Services Ltd: Supports the revised proposal, with no comments.

16 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Lancaster London Hotel: Partially supports the revised proposal, adding that it is in full agreement with submissions made by Paddington Residents' Active Concern on Transport and South East Bayswater Residents’ Association. It added:  Traffic around the Lancaster Gate Gyratory is a huge concern  Provision of more than one lane in each direction between Victoria Gate and Westbourne Street is welcome

London Cab Ranks Committee: Offered partial support for the revised proposal, commenting it’s not clear if the right turn from Westbourne Street into Bayswater Road will remain. The Committee assumes the taxi rank outside the Lancaster London Hotel will continue.

London Chamber of Commerce and Industry (LCCI): Partially supports the revised proposal for Lancaster Gate, although the LCCI opposes the scheme overall:  Its concerns with the original consultation remain – the process was rushed, there was insufficient time to consider the environmental impact assessment and a full economic impact assessment was not provided  TfL’s response to consultation does not adequately address concerns raised by respondents, including increased journey times and impact on freight servicing and deliveries  Estimated journey time increases along the whole route are still too high and would impose an unacceptable burden on businesses  LCCI supports the proposed changes to the scheme at Lancaster Gate  Remains concerned that Bayswater Road will lose a lane of traffic in each direction between Victoria Gate and Westbourne Street  LCCI is also concerned at the significant loss of parking and loading space on Westbourne Street

London Fire Brigade (LFB): Partially supports the revised proposal, adding that it supports the Mayor’s Vision for Cycling and recognises the benefits the proposed changes will bring to London. The LFB encourages its staff to choose more sustainable forms of transport, including cycling.

The LFB requested:  Access to the high-level traffic modelling to assess the cumulative impact of TfL’s plans on resource deployment  Detailed traffic modelling – covering both construction and the finished scheme - relating to the scheme’s impact along with any associated mitigation  A detailed programme of works for construction and TfL’s mitigation arrangements  Traffic management orders, or other regulatory measures, can not impede the brigade’s core service delivery functions  Education and enforcement to ensure appropriate emergency service access and egress is maintained to all sites and properties affected by the scheme, at all stages

17 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

London United Busways: Gave the revised proposal its partial support. It had no comments.

LRW Design: Supports the revised proposal with no comments.

Millicent Court Management Limited: Stated that it opposes the revised proposal for Lancaster Gate, noting trees will have to be removed and solutions to pedestrian access have not been finalised. The respondent is concerned at delays to other road users.

Paddington Residents' Active Concern on Transport (PRACT): The group partially supports the revised proposal, while offering in-principle support to the East-West Cycle Superhighway.

PRACT has proposed a series of mitigations and asks that these be implemented before the East-West Cycle Superhighway opens.

It also requests assurance that vehicular traffic in the Lancaster Gate Station area will reduce by as much, or more than, the reduction in the available junction capacity.

Mitigation and pedestrian crossings

 Proposed staggered pedestrian crossing across Bayswater Road, at the junction with Lancaster Terrace, should be replaced by a straight-across crossing, just west of the junction, with no railings, a central island and wider pavements  Alternatively, an additional straight-across crossing east of the road junction should be installed  To reduce speeding in the western section of Stanhope Terrace, the group proposed a raised table, wider than the signalised pedestrian crossing in TfL’s design, with SLOW markings on the carriageway  Consider tightening the turn radius from Stanhope Terrace (west) into Brook Street  Two new pedestrian crossings are proposed at the junction of Stanhope Terrace and Brook Street - one over Brook Street and one over the entrance to the eastern section of Stanhope Terrace  The traffic island the separates the roads should be reviewed  Proceed with the proposed pedestrian crossing to the gardens within the Sussex Gardens triangle  Near to the Sussex Gardens triangle, the pedestrian crossing over Westbourne Terrace at its southernmost point should remain a priority (zebra) crossing  Would prefer a similar crossing over the entrance to Westbourne Crescent, noting this may not possible for safety reasons  Reduce length of zig-zag lines at the crossing in Westbourne Crescent and replace with a single yellow line (to mitigate the loss yellow line at St. James’s Church)

18 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Other mitigation  Confirmation is requested there will be no specific cycleway, whether marked or segregated, in any part of Westbourne Terrace in the interim period during which Crossrail require access to Westbourne Terrace as a diversion route for buses  During this period, the southernmost section between Craven Road and Sussex Gardens should be treated the same as that north of Craven Road  Request that when consultation occurs for the sections of the Cycle Superhighway north of Sussex Gardens, that this revisits the whole length of Westbourne Terrace  Request advance consideration of the impact of any cycling ‘quietway’ along both sides of Sussex Gardens  Request confirmation a ‘quietway’ in Sussex Gardens would not be segregated  Consider a two lane approach in Westbourne Street towards Bayswater Road, to create capacity and accommodate right and left turning traffic  Widen Westbourne Street on its western side, approaching the Stanhope Terrace junction  Review capacity at the whole junction (Westbourne Street/Bayswater Road/Stanhope Terrace). However maintenance of the new pedestrian crossing should have priority

Reductions in traffic volumes  Lack confidence in TfL’s modelling  Concern the reduction in capacity at junctions in Lancaster Gate will not be matched by reductions in vehicular traffic  Request the design be amended to limit the reduction in capacity at junctions  Notes that TfL has predicted a halving of vehicular traffic in some key streets  Failure to achieve traffic volume reductions would result in delays to buses, long traffic queues and spill-over congestion on other routes  Sceptical schemes designed to make inner London less attractive for commuting by car will be in place by end 2016  Concerned TfL has not allowed for the ‘irreducible minimum of local vehicular traffic’ – deliveries, rubbish collection, etc  Sceptical at the suggested reduction of over 40 per cent in eastbound traffic on the elevated A40, 20 per cent reduction in eastbound traffic in Bayswater Road and reductions in traffic on Park Lane  Request to be kept closely informed about construction phasing  Concerned it could take up to two years for changes in driver behaviour, leading to prolonged disruption

Redwing Coaches: Expressed it opposition, arguing it will adversely impact journey times on Bayswater Road. Suggests cyclists should use North Carriage Drive instead of Bayswater Road, which should be made a tow-away zone.

19 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

South East Bayswater Residents’ Association (SEBRA): Partially supports the revised proposal and is in full agreement with the submission made by Paddington Residents' Active Concern on Transport.

In particular, SEBRA noted that:  Mitigations proposed by PRACT must be installed before the Cycle Superhighway opens  It is equally sceptical about the projected reductions in traffic volumes  It fears the Lancaster Gate Gyratory area will come to a standstill in peak hours with long queues on adjacent roads, especially in Gloucester Terrace, and long delays  The stretch of Bayswater Road between Victoria Gate and Westbourne Street – with only one lane of traffic in each direction - may become totally blocked. Roadway width could be increased by removing trees and reducing the width of the pavement, which is not heavily used by pedestrians

Spiramus Press Ltd: Supports, commenting that Lancaster Gate is currently intimidating for cyclists and confusing for motorists.

St James’s Church, Sussex Gardens: Opposes the revised proposal for the Cycle Superhighway at Lancaster Gate. The church listed three main concerns: access to the church car park; access to the school; and the affect of parking restrictions.

It made the following specific comments:

 Concerns that users of the church car park will have to cross the cycle track and this could lead to accidents. Requests that access to and from the car park be considered as part of the final design  Restore the single yellow line outside the church, which is needed by parishioners, especially those who are elderly, to attend services on Sundays and weekday evenings. The parking is also important for groups that use the church on weekday evenings  Parking is needed near the church for parents dropping off children to attend the Early Years Unit of St James & St John C of E Primary School, which is located in the crypt of St James’s Church. It is also needed for the contractor who delivers the school meals each day. Having to park some distance, or being unable to find parking, could lead to the food going cold

Sustrans: Partially supports the proposal and provided the following comments and suggestions:  Separate signal phasing should be considered, eastbound on Bayswater Road, to avoid the left hook risk from vehicles turning into Lancaster Terrace  Concerned at the lack of cycling provision on Bayswater Rd between Lancaster Terrace and Westbourne Street. Requests a bus stop bypass so cyclists can continue straight ahead and into the segregated track safely

20 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

 Pedestrian crossing, Bayswater Road, west of Lancaster Terrace should be straight across (single stage)  Strongly supports segregated cycle lanes on Bayswater Road east of Westbourne Street  Add an Advanced Stop Line on Brook Street  Add a pedestrian crossing, west of the Brook Street/Bayswater Road junction  Ensure the cycle track on Westbourne Terrace is at least 4m wide to accommodate growth in demand. Consider narrowing the western lane  Cyclists should be able turn from Westbourne Street into Bayswater Road (westbound)  There is poor pedestrian connectivity around the Sussex Gardens gyratory, especially to and from St James’s Church. There is no pedestrian access to the Sussex Gardens Open Space  Supports segregated cycle lanes on Sussex Gardens  The group cautiously welcomes the early start facility  Phasing at the Sussex Gardens/Lancaster Terrace junction should prevent left-hook risks to cyclists  Disappointed the Sussex Gardens gyratory is being retained

Tower Hamlets Wheelers: Partially supports the revised proposal, noting its supports for the London Cycling Campaign submission.

University of London: Supports the revised proposal. The University supports segregated cycle lanes as its students and staff use the surrounding roads for cycling to and from its halls of residence.

Westminster City Council - Cllr Antonia Cox: Strongly welcomes the revised proposal, noting the existing gyratory is unsuitable for cyclists. The Councillor also made some specific comments:  Supports a better pedestrian crossing of Bayswater Road to Kensington Gardens (as proposed by Paddington Residents' Active Concern on Transport)  A single yellow line in Westbourne Crescent would help elderly people coming to St James's Church by car  Encourages proposals for a pedestrian crossing to the garden area at the western end of Sussex Gardens

Westminster Cycling Campaign: Supports the revised proposals for Lancaster Gate, adding that the restoration of two-way traffic on Bayswater Road is long overdue.

The group raised two issues:

 The proposed 'early start' signal to resolve the conflict between cyclists proceeding straight ahead and left-turning traffic at the eastbound approach to the junction of Bayswater Road with Lancaster Terrace may not be effective

21 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

 There is no proposal to resolve the conflict between cyclists proceeding straight ahead and traffic turning half left towards Stanhope Terrace at the eastbound approach to the junction of Bayswater Road with Westbourne Terrace

Wheels for Wellbeing: Supports the revised proposal for Lancaster Gate, asking at which point would northbound cyclists heading to Paddington Station be directed to leave the Cycle Superhighway.

22 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

5 Conclusion and next steps

We received 651 responses to the consultation on revised proposals for the East-West Cycle Superhighway at Lancaster Gate. 78% of respondents supported or partially supported our proposals.

After considering all responses, we intend to proceed with the scheme as set out in the consultation documents, although with some changes to the detailed proposals, as summarised below:

 Following further investigations and discussions with Westminster City Council and key stakeholders, we will install a new signalised crossing to the north-west corner of the public garden at Sussex Gardens, providing a controlled pedestrian access point to this park

 We have revised the design of the Bayswater Road / Lancaster Terrace junction to accommodate a straight-across pedestrian crossing on Bayswater Road opposite the entrance to Hyde Park at Marlborough Gate, instead of the two-stage crossing we consulted on

 We have reviewed parking controls in the area to ensure available parking is maximised. The conversion of a zebra crossing to signalised crossing at Westbourne Crescent means that shorter zig-zag markings can be provided. The remaining space will be placed under single yellow line control, allowing parking during off-peak times including Sunday

Next steps

Subject to the formal Traffic Order process and agreement with Westminster City Council, we plan to start construction work in November 2015, with completion planned for summer 2016. Construction on Westbourne Terrace will be limited to the section between Sussex Gardens and Craven Road. We intend to consult on proposals on Westbourne Terrace north of Craven Road in the near future.

We will keep visitors and road users informed of our plans and progress, including writing to local residents, businesses and other stakeholders before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

23 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix A – TfL response to issues commonly raised This appendix contains TfL’s response to issues commonly raised as part of the consultation on revised proposals for the East-West Cycle Superhighway in Lancaster Gate. Our response to issues relating to the wider route can be found in our report on the September 2014 consultation, available at tfl.gov.uk/cycle-east-west.

Cycle facilities

Width of cycle tracks The cycle track on Westbourne Street is 3m wide. This width will be suitable for anticipated volumes of cyclists here, and cannot be widened without severely impacting other road users. This width will allow cyclists to overtake one another wherever possible. The nature of the two-way track also offers a degree of flexibility in allowing cyclists to use the other side of the track to overtake when there are no oncoming cyclists.

One-way tracks on the route are generally 2 metres wide, which provides enough space for one cyclist to overtake another.

Cycle ‘early-start’ signals The design of cycle early-start signals allows cyclists to wait ahead of other traffic before proceeding through the junction before motorists are given a green light. A dedicated light in the cycle feeder lane holds cyclists at red when other traffic is moving through the junction, thereby eliminating the potential for conflict with turning vehicles.

Cyclists will be allowed enough time to safely move away from the signals before other traffic is given a green light. The exact amount of time given will depend on the specific circumstances of each junction, and can be altered by TfL to ensure safe and effective operation.

All feeder lanes into early-start junctions are at least 1.5 metres wide, with the majority wider than this. This makes them suitable for the majority of non-standard bikes such as tricycles and cargo bikes. We will use angled kerbs to increase the effective width of cycle lanes.

Requests for alternative junction designs to ‘early-start’ facilities We are satisfied that the cycle early start provides the most appropriate solution to separating cycle and traffic movements at the locations where they are planned on the East-West route. Cyclists are able to fill the large waiting areas ahead of other traffic, allowing them to clear the junction more quickly than if they were queuing in a single file signalised cycle track.

24 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Requests for ‘simultaneous green’ Some respondents requested ‘simultaneous green’ signalised junctions, where cyclists are given a dedicated green signal to move in all directions across the junction whilst other traffic is held at red. This design is not permitted by Department for Transport regulations. TfL would also have concerns about the traffic impacts of such junctions, and they are not planned for introduction on the East-West Cycle Superhighway.

Cycle facilities on Bayswater Road The East-West Cycle Superhighway design has sought to facilitate access to and from the route wherever possible. However, in certain parts of Bayswater Road, the physical highway constraints and the need to accommodate all modes of transport and other requirements have meant we could not provide separate cycle facilities at all junctions on this road.

Facilities for cyclists on Bayswater Road westbound It is not possible to separately signal cyclists turning right from Bayswater Road into Lancaster Terrace. Allowing cyclists to proceed westbound on Bayswater Road separately from general traffic would have required an additional stage in the traffic signal sequence. This would mean traffic would flow less freely through the junction, increasing the risk of congestion. This would have an adverse impact on all road users. Cyclists making this turn must change lanes to do this currently; the introduction of the East-West Cycle Superhighway will not change this.

Westbound cyclists on Bayswater Road can access Westbourne Street via the East-West Cycle Superhighway, separately signalled from other traffic. We expect that many cyclists who currently turn right into Lancaster Terrace would use Westbourne Street once this is opened up to cyclists turning right from the westbound cycle lane on Bayswater Road.

We will provide the following improvements for cyclists travelling westbound on Bayswater Road:  Cyclists leaving the cycle lane on Bayswater Road will be given a green signal before general traffic receives a green signal, to allow cyclists held on red to establish a position in the carriageway  Lane widths on Bayswater Road will be suitable for cyclists (greater than 4m or less than 3.2m).

Facilities for cyclists on Bayswater Road eastbound We intend to provide either a cycle early start or early release facility on the western arm of the junction of Bayswater Road eastbound and Lancaster Terrace, to allow cyclists to proceed ahead of general traffic and position themselves in the appropriate lane of Bayswater Road approaching the Westbourne Street junction. We are working with Westminster City Council to ensure the most appropriate facility is introduced.

25 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

The right turn from Westbourne Street into Bayswater Road Wherever possible, we have ensured cyclists can access roads off the East-West Cycle Superhighway route from the cycle track. At the exit from the cycle track on Westbourne Street, it has not been possible to provide a right turn for cyclists from the cycle track into Bayswater Road westbound owing to the geometry of the road and traffic signal stages. General traffic is permitted to turn right from the main carriageway of Westbourne Street into Bayswater Road, and cyclists wishing to make this manoeuvre may exit the cycle track north of this junction to turn right from the main carriageway.

Concerns that northbound cyclists exiting Hyde Park will use Brook Street rather than Bayswater Road Brook Street remains one-way for all traffic, including cyclists, and this restriction will be clearly signed and enforced.

Continuing eastbound on the East-West Cycle Superhighway Currently, eastbound traffic on Bayswater Road accesses Hyde Park via Stanhope Terrace and Brook Street - the right turn from Bayswater Road into West Carriage Drive is banned for general traffic. As part of the East-West Cycle Superhighway proposals, we would allow eastbound cyclists on Bayswater Road to turn right into West Carriage Drive as this forms part of the East-West Cycle Superhighway route. Signal phasing will ensure cyclists are separated from motorists when turning right into Hyde Park.

Request for an eastbound bus stop bypass on Bayswater Road Bus stop bypasses have been provided elsewhere on the East-West Cycle Superhighway where there is sufficient road space to do so without significantly disadvantaging other road users. There is insufficient highway width to provide bus stop bypasses here without significantly reducing space available for pedestrians or general traffic.

Santander Cycles docking station on Bayswater Road We are working with Westminster City Council to review options for relocating the docking station at Westbourne Street, with the intention of locating it near to the current location and in the Lancaster Gate area.

Suggestions for alternative routes through Lancaster Gate and Bayswater

The East-West cycle route should remain in Hyde Park We received suggestions that the cycle route should continue west from Victoria Gate to Marlborough or Westbourne Gate, via North Walk. This path is for pedestrians only and unsuitable for cyclists. More extensive changes to the junction of Westbourne Street and Bayswater Road would be required to route cyclists from Westbourne Gate to the cycle track on the eastern side of Westbourne Street. In addition, the gradient between the park and Bayswater Road would require extensive landscaping works to reach an acceptable gradient for cyclists. West Carriage Drive/ Bayswater Road presents a better alignment for cyclists. 26 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Gloucester Terrace Several respondents stated that Gloucester Terrace would be a more suitable alignment for the East-West Cycle Superhighway.

The East-West route is aligned on Westbourne Terrace in order to provide a direct, uninterrupted, segregated route for cyclists to and from west London, as outlined in the Mayor’s Vision for Cycling.

In addition, the introduction of dedicated cycle lanes on Gloucester Terrace would have required the removal of a large number of existing parking spaces. There are no dedicated parking spaces on Westbourne Terrace, therefore the impact on local parking has been minimised by the proposed alignment.

Suggestions that the route is not needed The route alignment would link with the A40 Westway, where a cycle track is proposed for delivery at a later date. The alignment via Bayswater Road between Brook Street and Westbourne Street provides the safest route for cyclists to access Westbourne Street from Hyde Park.

Pedestrian facilities

Sussex Gardens Following further investigations and discussions with Westminster City Council and key stakeholders, we will install a new signalised crossing to the north-west corner of the public garden at Sussex Gardens, providing a controlled pedestrian access point to this park. The introduction of traffic signals at this junction requires the conversion of zebra crossings to signalised pedestrian crossings here. This is required to ensure traffic can flow freely and safely through the junction. We will also continue to work with Westminster City Council to explore the possibility of creating a new entrance to the public garden closer to the new pedestrian crossing at Sussex Gardens.

The junction of Bayswater Road and Lancaster Terrace In response to concerns regarding the proposed staggered north-south crossing, we have revised the design of the Bayswater Road / Lancaster Terrace junction. The proposals now include a straight-across pedestrian crossing on Bayswater Road opposite the entrance to Hyde Park at Marlborough Gate, instead of the two-stage crossing we consulted on. We have also widened the southern footway here, which will provide more space for pedestrians waiting to cross and reduce the crossing time. The central island will remain, and no new pedestrian guard rail will be installed here.

Stanhope Terrace and Brook Street Following requests from stakeholders including PRACT, SEBRA and Westminster City Council, we have assessed the potential for improving pedestrian provision here. Several constraints, including visibility, movements of motorised vehicles and horses from the nearby stables, make the current layout of Stanhope Terrace unsuitable for a pedestrian

27 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation crossing at the junction with Brook Street. The installation of any pedestrian crossing here would require a more holistic scheme, which would require careful consideration of wider impacts on aspects such as traffic movements and parking in the area. We are working with Westminster City Council to assess the feasibility of such a scheme; further public consultation would be undertaken on any proposals, separate to the East-West Cycle Superhighway.

Impact on traffic The overall proposals for the East-West Cycle Superhighway are expected to mean longer journeys for motorists and bus, coach and taxi passengers at busy times, although we made changes to the overall scheme following the September 2014 consultation to reduce the impact. We are satisfied that the impact on traffic is reasonable when balanced against the substantial safety improvements the East-West Cycle Superhighway would mean for thousands of existing cyclists and the likely growth in cycling along this route, including people who would cycle if they felt it to be safer. Please see the response to the September 2014 consultation at tfl.gov.uk/cycle-east-west for more information.

The planned changes to the road layouts at Lancaster Gate are expected to change the way traffic flows through the area. The time taken to complete some journeys through the area is predicted to reduce, particularly due to the introduction of eastbound traffic on Bayswater Road between Lancaster Terrace and Westbourne Street. The time taken to complete other journeys through the area is predicted to increase.

Request for additional traffic lane on Westbourne Street Some stakeholders expressed the view that an additional traffic lane on Westbourne Street would help to improve journey times through the area. The junction geometry is such that an additional lane could only accommodate traffic turning right from Westbourne Street into Bayswater Road. The lane could only commence south of the loading bay by the Lancaster London Hotel on Westbourne Street, so would be very short. An assessment of the impact of providing this short lane indicated this would not offer significant benefits to traffic flow through the area. It would also inconvenience pedestrians by increasing the distance to cross Westbourne Street. As such, an additional traffic lane will not be provided here.

Entry to Stanhope Terrace The introduction of a cycle track on Westbourne Street will change the way vehicles on Westbourne Street turn into Stanhope Terrace. We have narrowed the entrance to Stanhope Terrace in order to slow vehicles making this turn, whilst allowing them to complete the manoeuvre without impinging on ahead traffic.

Following requests from stakeholders including PRACT, SEBRA and Westminster City Council, we have assessed the potential for providing a raised entry treatment at the mouth of Stanhope Terrace. This review identified the following risks:  Poor visibility to the raised table for vehicles turning left from Westbourne Street may lead to sudden braking and shunt type collisions

28 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

 Vehicles approaching from Bayswater Road may not anticipate the presence of a raised table on the exit from the junction and may brake suddenly with the risk of shunt type collisions  Visibility between vehicles and pedestrians on the northern kerb line of Stanhope Terrace is poor. While this is mitigated by the provision of a green man pedestrian crossing, the presence of a raised table may lead some pedestrians to believe they have priority and cross injudiciously

To ensure these safety risks are not introduced, we will not provide a raised entry treatment here.

Parking and loading

Westbourne Crescent We have reviewed parking controls in the area to ensure available parking is maximised. The conversion of a zebra crossing to signalised crossing at Westbourne Crescent means that shorter zig-zag markings can be provided. The remaining space will be placed under single yellow line control, allowing parking during off-peak times including Sunday. We are reviewing options for loading and short stay parking here at peak times, and will advertise all proposed controls through the formal traffic order process.

Westbourne Street To accommodate the bidirectional cycle track, we will remove 13 residents' car parking spaces on Westbourne Street. Our latest parking surveys suggest there is sufficient parking elsewhere in the resident zone to accommodate this removal.

We have also reviewed parking controls in the area to ensure available parking is maximised. We will provide additional single yellow line parking in Westbourne Terrace. The conversion of a zebra crossing to signalised crossing here requires shorter zig-zag markings, so the remaining space will be placed under single yellow line control.

The taxi rank outside the Lancaster London Hotel The taxi rank on Westbourne Street will remain in its current location.

Bayswater Road art exhibition We will continue to work with the Bayswater Road Artists Association and Westminster City Council to minimise the impact of the scheme on the weekly exhibition on Bayswater Road.

Concerns about cyclist behaviour TfL acknowledges concerns raised about cyclist behaviour, although our research shows that most cyclists ride responsibly, and that cyclists are no more likely to disobey road rules than other road users. Approximately 50 per cent of offences reported are committed by car drivers and motorcycle riders, 26 per cent by commercial vehicle drivers and 24 per cent by cyclists. Statistics on road traffic collisions in Greater London show the number of injuries

29 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation and fatalities for pedestrians in collisions involving cyclists are many times fewer than those involving motor vehicles.

TfL promotes adherence to the Highway Code by all road users and encourages responsible cycling and mutual respect between cyclists and other road users. We work to eliminate offences such as jumping red lights, cycling on the pavement and cycling at night without lights. We do this using police enforcement and education programmes, as well as thorough marketing and engagement campaigns.

We recognise that some pavement cyclists break the law to avoid the dangers of motor traffic. However, we anticipate that providing dedicated and safe space for cyclists will discourage people from riding on pavements. Providing dedicated space for cyclists can also help other road users by letting them know where to expect high volumes of cyclists.

The Cycle Safety Team will attend the new East-West Cycle Superhighway when it opens, working closely with the Metropolitan Police to encourage appropriate behaviour by all users.

Operation Safeway TfL also works with the Metropolitan Police on Operation Safeway, which sees up to 1,000 officers deployed at around 100 junctions, at least two days every month. High visibility officers use a combination of both enforcement and engagement to tackle dangerous illegal behaviour by all road users, including motorists and non-motorists. Locations are chosen by analysing collision data to determine those most at risk of killed and serious injured collisions (KSIs).

The results from Operation Safeway show that significantly more motorists are enforced against than cyclists. Between launch in November 2013 and January 2015, over 15,000 FPNs have been given to motorists, and 5,000 to cyclists. The most common offences where motorists were issued FPNs are contravening traffic signals (this would include crossing an advanced stop line), using a phone while driving, and failing to wear a seatbelt. The majority of cycling FPNs were issued for contravening traffic signals, cycling on the footway, and using a pedal cycle without lights.

Cyclists paying road tax The maintenance of roads in the UK is funded through general taxation and not through specific taxes on road users, such as Vehicle Excise Duty. Therefore, most cyclists already contribute to the cost of maintaining roads. Vehicle Excise Duty is levied on individual vehicles and the amount payable is dependent on the levels of emissions produced by a vehicle. Vehicles that produce no emissions do not have to pay Vehicle Excise Duty. Therefore, if such a tax were applied to bicycles, they would be exempt from paying the duty. Vehicle Excise Duty does not contribute to the cost of road maintenance.

Mobility scooters in cycle lanes

30 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Mobility scooters are not allowed in cycle lanes under UK law. This is not proposed to change as part of the East-West Cycle Superhighway.

Removal of trees We have carefully investigated how to avoid removing trees and will do so wherever possible. However, it has not been possible to provide enough space for all road users without the loss of up to five trees, which are at the following locations:  The mature tree on the eastern corner of Bayswater Road and Brook Street will be removed to provide space for the segregated cycle tracks on Bayswater Road  At the junction of Bayswater Road and Westbourne Street, we will cut back the southern footway on Bayswater Road and remove the tree to the east of the pedestrian crossing in order to accommodate the cycle track and dedicated traffic lights for cyclists  We will reduce in size the large traffic island between Bayswater Road and Westbourne Terrace to accommodate two-way traffic on Bayswater Road. This requires the removal of the mature tree on the traffic island by the red telephone boxes  We will remove the existing traffic island and mature tree at the junction of Bayswater Road and Lancaster Terrace to provide space for the shorter, simple pedestrian crossings  The mature tree on Westbourne Street by the Lancaster London Hotel has been identified as leaning at a severe angle by Westminster City Council. We will remove this tree as part of the works in the area

We are working with Westminster City Council and stakeholders to identify potential locations for planting replacement trees, and for other improvements to green estate in the local area.

Request for 20mph speed limit We do not currently plan to introduce a 20mph speed limit along the alignment of the East- West Cycle Superhighway. Within the area of the Lancaster Gate scheme, the roads are the responsibility of Westminster City Council, and we will share with them any comments relating to their roads which do not relate directly to the East-West Cycle Superhighway proposals.

Response to other issues raised in relation to overall plans for the East-West Cycle Superhighway

The overall proposals for the East-West Cycle Superhighway were consulted on in September 2014. Following that consultation, we decided to proceed with the route, although with some changes to reduce the journey time impact on motor traffic. Our response to more general issues around the introduction of the East-West Cycle Superhighway can be found in our response to the September 2014 consultation. Relevant

31 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation information is also available in the papers from the meeting of the TfL Board on 4 February 2015, where proposals for the route were discussed and approved.

32 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix B – consultation letter and map of distribution area

33 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

34 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

35 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

36 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

37 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

38 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix C – Email to stakeholders and stakeholder groups

Dear Stakeholder We would like to hear your views on further proposals for the following sections of the East- West Cycle Superhighway: Lancaster Gate: Revised proposals for the route between Sussex Gardens and Brook Street / Hyde Park, featuring a two-way segregated cycle track on the east side of Westbourne Street and one-way segregated cycle tracks in each direction on Bayswater Road Hyde Park: Detailed proposals for a continuous, segregated cycle route through the park, including North Carriage Drive becoming one-way eastbound for motorists St James’s Park and the Green Park: Detailed proposals for improved cycling provision through the parks. This includes revised proposals for the Horse Guards Road / Storey’s Gate junction, with changes to the previously-proposed traffic restrictions Victoria Embankment / Northumberland Avenue: Revised proposals to aid traffic flow on Victoria Embankment, including a banned right turn from Northumberland Avenue to Victoria Embankment and removal of a bus/coach stop and pedestrian crossing Please click the links above for details of the proposals for each section and to have your say. The deadline for comments is Sunday 29 March 2015. We consulted on overall proposals for the East-West Cycle Superhighway in September 2014. Please click here for more information, including changes made following consultation and TfL’s response to issues commonly raised. TfL Board has now approved the overall scheme, subject to the above consultations.

Yours sincerely

Oliver Birtill Consultation Team Transport for London

39 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix D – List of stakeholders and stakeholder groups 3663 First for Foodservice A.S. Watson AA Motoring Trust Abellio West London Ltd t/a Abellio Surrey, ABSOLUTE PARTY CRUISES LTD Action Disability Kensington & Chelsea Action for Blind People Action on Hearing Loss (formerly RNID) Addison Lee AECOM Age Concern London Age UK London Alive in Space Landscape and Urban Design Studio All Hallows by the Tower church All Party Parliamentary Cycling Group Anderson Travel Ltd, Angel BID Apex Hotel and Addendum Restaurant Argall BID Arriva Kent Thameside/Kent & Sussex, Arriva Guildford & W Sussex, Arriva London North Ltd, Arriva The Shires/ E Herts and Essex, Asian Peoples Disabilities Alliance Association of British Drivers Association of Car Fleet Operators Association of Guide Dogs for the Blind Association of Town Centre Management Association of British Drivers AT Coaches t/a Abbey Travel, Automobile Association Baker Street Quarter Barking & Dagenham Cycling Campaign Barking & Dagenham Safer Transport Team Barking and Dagenham Barnet Cyclists Barnet Safer Transport Team Baroness Flather BATEAUX LONDON Bayliss Executive Travel

40 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Baynard House Car Park Bayswater BID Bayswater Residents Association BBC Belgravia Residents Association Best Bike Training / Cycletastic Best Bike Training/ Cycletastic Better Bankside Bexley Accessible Transport Scheme, Bexley Council Bexley Cyclists Bexleyheath BID bhs bikeability Bidvest Logistics Big Bus bikeworks bikeXcite Birmingham City Council Blue Triangle Buses Ltd, Borough Cycling Officers Group Borough Cycling Officers Group (BCOG) Brasserie Blanc Breakspears Road Project Brent Cyclists Brent Safer Transport Team Brentwood Community Transport, Brewery Logistics Group British American Tobacco British Cycling British Land British Medical Association British Motorcyclists Federation British Retail Association British School of Cycling Bromley Cyclists Bromley Safer Transport Team Brookline BT Bucks Cycle Training Business B Ltd t/a The Expeditional, Buzzlines, CABE CABE - Design Council Cabinet Office:

41 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Camden Council Camden Cyclists Camden mobility forum Camden Safer Transport Team Camden Town Unlimited Campaign for Better Transport Campbell's Canary Wharf Management Ltd CAPE CUVIER LTD Capital City School Sport Partnership CAPITAL PLEASURE BOATS Carlton Motors Ltd Carousel Buses Ltd CBI-London CCG Central London (WESTMINSTER) CCG City and Hackney Centaur Overland Travel Ltd, Central London Cab Trade Section Central London CTC Central London Forward Central London Freight Quality Partnership Central London NHS Trust Centre for Accessible Environments Chalkwell Chalkwell Garage & Coach Hire Ltd, Chartered Institute of Logistics and Transport CHAS NEWENS MARINE Chauffeur & Executive Assn Chauffeur and Executive Association Chelsea Socity Children's Society Christopher Stephen Hunn t/a Travel with Hunny/TWH, City Bikes (Vauxhall Walk) CITY CRUISES PLC City Cyclists City of London City of London Access Forum City of London Police City of Westminister Clarkes Cobra Corporate Servics Ltd, CoL School Colas Volker Highways URS

42 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

COLLIERS LAUNCHES Community Transport Association Computer Cab Confederation of British Industry (CBI) Confederation of Passenger Transport Conway AECOM Covent Garden Market Authority Cross River Partnership Crown Equerry CROWN RIVER CRUISES Croydon Croydon Coaches (UK) Ltd t/a Coaches Excetera, Croydon Council Croydon Cycling Campaign Croydon mobility forum Croydon North Croydon Safer Transport Team CRUISE LONDON CSC CT Plus Ltd t/a Hackney Community Transport, CTC CTC ‘Right to Ride’ Network Cycle Confidence Cycle Confident Cycle Experience Cycle Newham Cycle Systems Cycle Training East Cycle Training UK (CTUK) Cyclelyn Cycle-wise Thames Valley Cycling Embassy of Great Britain Cycling Tuition cycling4all Cyclists in the City Daily Express Department for Transport Design for London DHL DHL Express DHL UK and Ireland Dial-a-Cab Disability Alliance 43 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Disabled Persons Transport Advisory Committee DNB Bank Downing Street E Clarke & Son (Coaches) Ltd, t/a Clarkes of London, E J LANGLEY E11 BID (Leytonstone) Ealing Broadway BID Ealing Council Ealing Cycling Campaign Ealing Passenger Transport Users' Group Ealing Safer Transport Team East and South East London Thames Gateway Transport Partnership East End Express (X1) East Surrey Rural Transport Partnership t/a Polestar Travel, EDF Energy Edgware Road Partnership Enfield Council Enfield Cycling Campaign Enfield Safer Transport Team English Heritage English Heritage - London Ensign Bus Company Ltd, Enterprise Mouchel ETOA Evolution Cycle Training Express Networks Forum Express Newspapers Federation of Small Businesses First Beeline First Beeline Buses Ltd, First Group Fitzrovia Neighbourhood Association Fitzrovia Partnership Freight Transport Association Friends of the Earth Future Inclusion Future Inclusion/IDAG G4S Garratt Business Park (Earlsfield) Gatwick Flyer Ltd, Get Sutton Cycling Gibson Dunn and Crutcher GLA (Planning) 44 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

GMB Go-Coach Hire Ltd Golden Tours Golden Tours (Transport) Ltd, Greater London Authotity Greater London Forum for Older People Greater London Forum for the Elderly Green Flag Group Green Line (Arriva) Green Urban Transport Ltd, Greenwich Cyclists Greenwich Safer Transport Team Guide Dogs Guide Dogs Association Guide Dogs for the Blind - Inner London District team Guide Dogs for the Blind Association Hackney Cycling Campaign Hackney Safer Transport Team Hainault Business Park Hamilton-Baillie Associates Ltd., Hammersmith & Fulham Action on Disability Hammersmith & Fulham Cyclists Hammersmith & Fulham Safer Transport Team HammersmithLondon Haringey Cyclists Haringey mobility forum Haringey Safer Transport Team Harrow Cycling Campaign Harrow Safer Transport Team Harrowby and District Residents Association Hartnell Taylor Cook Havering Havering Safer Transport Team Health Poverty Action Heart of London Business Alliance Heathrow Airport Heritage London hertfordshire County Council HF Cyclists Hillingdon Council Hillingdon Cycling Campaign Hillingdon mobility forum Hillingdon Safer Transport Team Historic Royal Palaces (HM Tower of London)

45 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

HMRC HMS President Honourable Artillery Company, Army Ceremonial requirements Hounslow Cycling Campaign Hounslow Safer Transport Team Household Cavalry Mounted Regiment HQS Wellington HR Richmond Ltd t/a Quality Line, Hyde Park Estate Association Hyde Park Stables IBM ICOMOS UK Ifs learning Ilford Town BID In & Around Covent Garden In Holborn Inclusion London Independent Disability Advisory Group Independent Shoreditch Inmidtown Inner and Middle Temple Inner Temple institution Institute for Sustainability Institute of Advanced Motorists Institution of Civil Engineers inStreatham Islington Cycle Action Group Islington mobility forum Islington Safer Transport Team IT Skillfinder J Brierley & E Barvela t/a Snowdrop Coaches James Bikeability Jeremy Reese t/a The Little Bus Company, John Lewis Partnership Joint Committee on Mobility for Disabled People (JCMD) Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS) Joint Mobility Unit Keith Gould Keltbray Limited Keltbray ltd (construction)

46 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Kensington & Chelsea Safer Transport Team Kensington and Chelsea Cyclists Kimpton Industrial Park (Sutton) KING CRUISES Kings Troop Kingston Cyclists Kingston First Kingston mobility forum Kingston Safer Transport Team Laing O'Rourke Lambert Council Lambeth Cyclists Lambeth Safer Transport Team Lancaster London Hotel Land Securities LCC Enfield Leonard Cheshire Disability Lewisham Council Lewisham Cyclists Lewisham Safer Transport Team Liam O'Connor Architects Liberal Democrats Licenced Private Hire Car Association Licensed Private Hire Car Association (LPHCA) Licensed Taxi Drivers Assoc (LTDA) Licensed Taxi Drivers Association Line Line Coaches (TGM), Living Streets Living Streets - Brentwood Living Streets - Hackney Living Streets - Islington Living Streets - Kings Cross (Camden) Living Streets - Merton Living Streets - Sutton Living Streets - Tower Hamlets Living Streets - Wandsworth Living Streets Action Group Living Streets London Living Streets Southwark Living Strrets Local Government Ombudsman London ambulance Service London Bike Hub London Borough Hammersmith & Fulham

47 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

London Borough of Barking & Dagenham London Borough of Barnet London Borough of Bexley London Borough of Brent London Borough of Bromley London Borough of Bromley London Borough of Camden London borough of Croydon London Borough of Ealing London Borough of Enfield London Borough of Greenwich London Borough of Hackney London Borough of Hammersmith London Borough of Hammersmith & Fulham London Borough of Hammersmith and Fulham London Borough of Haringey London Borough of Harrow London Borough of Havering London Borough of Hillingdon London Borough of Hounslow London Borough of Islington London Borough of Kingston Upon Thames London Borough of Lambeth London Borough of Lewisham London Borough of Merton London Borough of Newham London Borough of Redbridge London Borough of Richmond Upon Thames London Borough of Southwark London Borough of Sutton London Borough of Tower Hamlets London Borough of Waltham Forest London Borough of Wandsworth London Cab Drivers' Club London Central Cab Section London Chamber of Commerce London Chamber of Commerce and Industry (LCCI) London City Airport London Civic Forum London Climate Change Partnership London Councils London Cycling Campaign London Cycling Campaign (Ealing) London Cycling Campaign (Hammersmith and Fulham)

48 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

London Cycling Campaign (Kensington and Chelsea) London Cycling Campaign (Lewisham) London Cycling Campaign (Tower Hamlets) London Cycling Campaign (Westminster) London Duck Tours Ltd London European Partnership for Transport London Fire London Fire and Emergency Planning Authority London Fire Brigade London First London General London Mencap London Older People's Strategy Group LONDON PARTY BOATS London Private Hire Board LONDON RIB VOYAGES LONDON RIVER CRUISES LTD. London Riverside (Rainham) London Strategic Health Authority London Suburban Taxi Drivers' Coalition London Tourist Coach Operators Association (LTCOA) London Transport Users' Committee London TravelWatch London Underground London United Busways Ltd, London Visual Impairment Forum Lonon borough of Lambeth LoTAG LoveWimbledon BID LOWER THAMES & MEDWAY LPHCA LTCOA M Moser associates Marshalls Marshalls Coaches, Marylebone Association MAYNARD LAUNCHES Medway Estate Residents' Forum Megabus/Stagecoach Merton Council Merton Cycling Campaign Merton Metropolitian Police Service Merton Safer Transport Team Met Police

49 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Metrobus Ltd, Metroline Ltd Metropolitan / City Police Metropolitan Police Metropolitan Police - Community Police Metropolitan Police Service Middle Temple institution MIND Ministry of Defence Mobile Cycle Training Service Mode Transport Motorcycle Action Group Motorcycle Action Group (MAG) Motorcycle Industry Association MP Mullany's Coaches, National Autistic Society National Children's Bureau National Express Ltd National Grid National Motorcycle Council National Trust National Trust - London Neighbourcare St John's Wood & Maida Vale New Addington BID New West End Company (NWEC) Newham Cyclists Newham Safer Transport Team NHS London NHS Tower Hamlets CCG Northbank BID Northbank Business Improvement District (BID) Northbank Guild Norwood Green Residents' Association Ocean Leisure Ocean Youth Connexions Olympian Olympus Bus & Coach Company t/a Olympian Coaches, On Demand PR & Marketing Ltd., On Your Bike Cycle Training One Events Original Tour Orpington 1st 50 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Oxford Tube (Stagecoach) Oxford Tube (Thames Transit), Paddington BID Paddington Residents Active Concern On Transport (PRACT) Parliament Security Parliamentary Advisory Council for Transport Safety (PACTS) Parliamentary Estates Passenger Focus Pedal4Health Permium Tours Phil Jones Associates philip kemp cycle training Pimlico FREDA Planning Design Porcellio Ltd t/a Meridian Duck Tours, Port of London Authority Premium Coaches Ltd, Private Hire Board Purple Parking Ltd, Puzzle Focus Ltd Queen Mary University of London Queensbridge House Hotel R Hearn t/a Hearn's Coaches, Rabobank RAC RAC Foundation for Motoring RADAR London Access Forum Radio Taxis Rank and Highways Representative for Unite RB Kingston RBKC Cycling Red Rose Travel Redbridge Cycling Campaign Redbridge Cycling Centre Redbridge Safer Transport Team Redwing (Evan Evans) Redwing Coaches (Pullmanor Ltd), REEDS RIVER CRUISES Reliance Reliance Travel, Residents Society of Mayfair and St James's Reynolds Diplomat Coaches RIB TOURS LONDON Richmond Cycling Campaign

51 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Richmond Safer Transport Team RICS / Roux Restaurant Ringway Jacobs RIVER THAMES BOAT HIRE RMT RMT London Taxi branch RNIB RNID (Royal National Institute for Deaf People) Road Danger Reduction Forum Road Haulage Association Roadpeace Royal Borough of Greenwich Royal Borough of Kensington & Chelsea Royal Borough of Kensington and Chelsea Royal Borough of Kingston Upon Thames Royal Greenwich Cycle Training Royal Horse Artillery Royal Household Royal Institute of British Architects Royal Institute of Chartered Surveyors Royal London Society for Blind People Royal Mail Royal Mews Royal Parks Royal Town Planning Institute (RTPI) RS Hispaniola Sainsbury's Supermarkets Sardar Ali Khan t/a Red Eagle, SCOPE SEBRA Sense Sixty Plus Sloane Robson Investment securities Soho Society Somerset House South Bucks Cycle Training South East Bayswater Residents Association South East London PCT South Herts Plus Cycle Training South London Business Forum South London Partnership Southbank Employers Group Southdown PSV Ltd, Southgate & Finchley Coaches Ltd

52 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Southwark Cyclists Southwark Safer Transport Team Space Syntax Spokes Cycling Instruction St Helen's Residents' Association St John's Wood Society STA Bikes Ltd. Steer Davies Gleave Stratford Renaissance Partnership Stroke Association Successful Sutton Sullivan Bus and Coach Ltd Supreme Court Sussex Square Residents Association Sustrans Sutton Centre for Voluntary Sector Sutton mobility forum Sutton Safer Transport Team Tattershall Castle Taxi and Private hire Team London Bridge Technicolour Tyre Company Terravision Transport Ltd / Stansted Transport Ltd, Tesco TGM Group Ltd THAMES & ORWELL MARINE SERVICES THAMES CLIPPERS THAMES CRUISES THAMES EXECUTIVE CHARTERS THAMES LEISURE THAMES LIMO LTD THAMES LUXURY CHARTERS THAMES RIB EXPERIENCE THAMES RIVER SERVICES Thames Tideway project Thames Water The Association of Guide Dogs for the Blind The Automobile Association The Big Bus Company Ltd, The British Dyslexia Association The British Motorcyclists' Federation The Cabinet Office The Canal & River Trust 53 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

The City of Oxford Motor Services Ltd, The company of watermen and lightermen The Excel Centre The fishmongers company The Ghost Bus Tours Ltd The Grange City Hotel The hung drawn and quartered The Kings Ferry The Licensed Taxi Drivers' Association The Mermaid Centre The Novotel, City The O2 The Original London Sightseeing Tour /London Pride Sightseeing Ltd, The Road Haulage Assoc. Ltd. The Southwark Cyclists The Supreme Court The Wellington Trust The Yacht London (Temple Pier) Thomas's London Day Schools (Transport) Ltd Thorney Island Society Time for Twickenham TNT TOPSAIL CHARTERS Tower Hamlets mobility forum Tower Hamlets Safer Transport Team Tower Hamlets Wheelers Tower Place West Facilities Manager Tower RNLI Tower Transit Operations Ltd, Traffic Police Trailblazers, Muscular Dystrophy UK Transport for All Transport for Greater Manchester Transport Initiatives TURK LAUNCHES Tyssen Community School Cycle Training UK Power Networks UK Supreme Courts Unite Unite The Union Unite the Union (taxis) University College London University of Westminster 54 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Universitybus Ltd t/a uno, UPS Urban Movement Vandome Cycles Vauxhall One BID Victoria BID VISCOUNT CRUISES/CAMPION LAUNCHES Vision Impairment Forum Vogt and Maguire shipbroking Ltd Walk England Walk London Waltham Forest Cycling Campaign Waltham Forest Safer Transport Team Wandsworth - London Cycling Campaign Wandsworth Cycling Campaign Wandsworth mobility forum Wandsworth Safer Transport Team Waterloo Quarter West London West London Alliance West Twyford Residents' Association Westfield London Westfield Shepherds Bush Westminster Abbey Westminster City Council Conservation Officer Westminster Cycling Campaign WESTMINSTER PARTY BOATS Westminster Safer Transport Team Westminster School Westminster Special Events Westway Development Trust Wheels for Wellbeing Whizz-Kidz Willow Lane Trading Estate (Merton) Wilsons Cycles Wincanton Woodfines WOODS RIVER CRUISES www.cyclinginstructor.com X90 (Oxford Bus Co) Young Lewisham and Greenwich Cyclists

55 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix E – Email to Oyster users on the TfL database

56 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation

Appendix F – SEBRA News advert (March 2015)

57 East-West Cycle Superhighway  Lancaster Gate  Response to Consultation