Contact Information for South Gloucestershire Council Departments & Emergency Services

General enquiries 01454 868009

Minicom service for the hard of hearing: 01454 868010 SMS text service: 07950 080 111

Emergencies: 01454 868009

Key contacts within the council Building Control and Planning StreetCare Enforcement Responsible for maintaining footpaths and roads including Investigates alleged breaches of planning including fixing potholes, street lighting and traffic signalling. As inspection of dangerous structures to ensure public safety is well as looking after green spaces and street cleaning. secured.01454 868004 01454 868000 [email protected] [email protected]

Anti Social Behaviour Team Trading Standards Work with the police, agencies, victims and communities to Enforce legislation controlling the quantity, quality, price, tackle community safety issues, including hate crime, description and safety of most goods and services. domestic abuse and anti-social behaviour.01454 868582 01454 868001 [email protected] [email protected] One Stop Shops There are One Stop Shops in Kingswood, Yate, Community Engagement Team Thornbury and Patchway specifically designed for visits Work with Community Lead Groups, coordinate Safer by members of the public. Stronger Community Groups and work closely with Our highly trained staff will deal with your questions, partners to support priority neighbourhoods.01454 865839 arrange services and resolve problems on your behalf. We [email protected] deal with questions about, council tax, housing benefit homelessness and housing waiting lists, housing services, road repairs, streetcare, refuse and recycling collections, planning, community care grants, and much more. Democratic Services www.southglos.gov.uk/onestopshops Council meetings and decision making process, local Councillors information. 01454 864117 [email protected] Fire and Police Avon and Somerset police General enquiries 101 Environmental Health Emergencies 999 Areas include - pollution and noise control, food safety, www.avonandsomerset.police.uk health & safety, fly tipping enforcement and private sector Chipping Sodbury and Cotswold Edge Neighbourhood housing. Beat Manager 01454 868001 Dan Jones [email protected] Mobile 07802 87 44 98 Email:[email protected]

Parking Services Responsible for parking enforcement across South Avon fire and rescue Gloucestershire. General enquiries 0117 926 2061 01454 868000 Emergencies 999 [email protected] www.avonfire.gov.uk