Girdle Toll out of School Care (Ardeer) Day Care of Children
Total Page：16
File Type：pdf, Size：1020Kb
Girdle Toll Out of School Care (Ardeer) Day Care of Children Ardeer Neighbourhood Centre Shore Road Stevenston KA20 3LA Telephone: 01294 211654 Type of inspection: Unannounced Completed on: 23 May 2018 Service provided by: Service provider number: Girdle Toll Out Of School Care SP2003000879 Service no: CS2013315040 Inspection report About the service The Care Inspectorate is committed to improving the health and wellbeing of all children receiving a care service. We want to ensure they have the best start in life, are ready to succeed and live longer, healthier lives. We check services are meeting the principles of Getting it Right For Every Child (also known as GIRFEC). Set up by Scottish Government, GIRFEC is a national approach to working in a consistent way with all children and young people. It.is underpinned by the principles of prevention and early intervention. The approach helps services focus on what makes a positive difference for children and young people - and what they can do to improve. Getting it Right for Every Child is being woven into all policy, practice, strategy and legislation that affect children, young people and their families. There are eight wellbeing indicators at the heart of Getting it Right for Every Child. They are: safe; healthy; achieving; nurtured; active; respected; responsible; and included. They are often referred to as the SHANARRI indicators. We use these indicators at inspection, to assess how services are making a positive difference for children. This service was registered with the Care Inspectorate in July 2013. Girdle Toll Out of School Care (Ardeer) is based in purpose built accommodation within Ardeer Neighbourhood Centre in the Ardeer area of Stevenston in North Ayrshire. The service is managed by a voluntary board of directors. The service can cater for 32 children from primary school age up to the age of 16 at any one time and operates Monday - Friday term time only at present. The company also operates an after school care service in Lawthorn Primary School and Stanecastle Primary School in the Girdle Toll area of Irvine in North Ayrshire. A holiday service is offered out of Lanfine Community Centre, Girdle Toll, providing full day care. The service principally aims to: - provide a welcoming and safe environment - ensure that the children's individual needs are met - employ qualified staff and ensure they have access to continued training At the time of this inspection 59 children in total were using the service. What people told us Sixteen children from three primary schools in the area were present during the first day of inspection with eighteen attending the following day. They were happy and settled in their surroundings and familiar with routines. Some were happy to speak to us and told us that they enjoyed attending the after school care, could make their own choices and enjoyed playing outside or participating in art/craft activities. Inspection report for Girdle Toll Out of School Care (Ardeer) page 2 of 6 Inspection report Three parents completed and returned our Care Standards questionnaires. All strongly agreed that they were happy with the quality of care their children received. One commented "This is a fantastic service. My children are happy here and I am confident in the team meaning I can elaxr at work knowing they are safe". Self assessment The service had not been asked to complete a self assessment in advance of the inspection. We looked at their own improvement plan and quality assurance paperwork. These demonstrated their priorities for development and how they were monitoring the quality of the provision within the service. From this inspection we graded this service as: Quality of care and support 4 - Good Quality of environment not assessed Quality of staffing not assessed Quality of management and leadership 4 - Good What the service does well The children were happy and busily engaged in their choice of activities. As the weather was favourable the majority of the children chose to play outdoors. Cold drinks were available to them throughout the session to help keep them hydrated. Positive relationships were enjoyed between the children and also with staff members. The children were collected from three local primary schools by bus or on foot. A policy/procedure for the collection of children was in operation and risk assessments carried out to ensure their safety. Staff knew the children well and information gathered, including medical and dietary, helped them cater appropriately for their individual needs. A medication policy was in place along with appropriate recording facilities, however no children attending at this time required to have medication administered. The children were engaged in their chosen activities, particularly those participating in a craft activity making paper ice cream cones and a stall to sell them. They were aware of where they could access more materials when required and staff provided assistance when requested. The new manager had kept up to date with new legislation and best practice guidance. She was well ahead in preparing to meet the General Data Protection Regulation requirements including providing information for parents. Regular management/staff meetings took place providing opportunities for all to hold discussions and put forward ideas/suggestions. On a day to day basis the manager supported staff in the service via phone calls, texts and visits The service now had access to training provided by the local authority and the manager advised us of courses which staff were due to undertake, for example, food safety, infection control, manual handling and fire marshal. First Aid training was due to take place in the following month. The manager was also due to undertake a management qualification to meet the equirr ements of her role and the Scottish Social Services Council. Inspection report for Girdle Toll Out of School Care (Ardeer) page 3 of 6 Inspection report Discussions took place with parents on a daily basis and positive relationships were observed between them and staff. Formal feedback was sought from parents and children to help inform future service improvements in providing positive outcomes. What the service could do better We shared some areas with the manager in which the service could make further improvements. These included: - Completing personal plans for the children attending. Examples were provided to assist with this process. See recommendation 1. - Staff evaluated training sessions undertaken however they did not assess the impact it would have on their day to day practice. See recommendation 2. - Reviewing and updating development plan priorities progress/achievements - Monitoring aspects of the service including staff practice. See recommendation 3. - Ensuring all staff undertook child protection training to update their knowledge and understanding - Auditing accident/incident records to help identify any patterns involving, for example, individual children, equipment etc. We also reminded the provider of their responsibilities in notifying the Care Inspectorate of certain events such as change of manager and change of committee/board members and asked that these were submitted as a matter of urgency. Requirements Number of requirements: 0 Recommendations Number of recommendations: 3 1. Individualised personal plans should be completed for each child attending the service to meet the requirements of regulation and reviewed at least on a 6 monthly basis. Health and Social Care Standards, Standard 1, statement 1.15 - My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices. 2. In order to meet the SSSC post registration and training and learning (PRTL) requirements staff should reflect on how their learning has impacted on their day to day practice in providing positive outcomes for the children attending the service. Health and Social Care Standards, Standard 3, statement 3.14 - I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes. Inspection report for Girdle Toll Out of School Care (Ardeer) page 4 of 6 Inspection report 3. Quality assurance should include management monitoring different aspects of the service including, for example, staff practice. Health and Social Care Standards, Standard 4, statement 4.19 - I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes. Complaints There have been no complaints upheld since the last inspection. Details of any older upheld complaints are published at www.careinspectorate.com. Inspection and grading history Date Type Gradings 25 Jun 2015 Unannounced Care and support 4 - Good Environment 4 - Good Staffing 4 - Good Management and leadership 4 - Good 27 May 2014 Unannounced Care and support 3 - Adequate Environment 3 - Adequate Staffing 3 - Adequate Management and leadership 3 - Adequate Inspection report for Girdle Toll Out of School Care (Ardeer) page 5 of 6 Inspection report To find out more This inspection report is published by the Care Inspectorate. You can download this report and others from our website. Care services in Scotland cannot operate unless they are registered with the Care Inspectorate. We inspect, award grades and help services to improve. We also investigate complaints about care services and can take action when things aren't good enough. Please get in touch with us if you would like more information or have any concerns about a care service. You can also read more about our work online at www.careinspectorate.com Contact us Care Inspectorate Compass House 11 Riverside Drive Dundee DD1 4NY [email protected] 0345 600 9527 Find us on Facebook Twitter: @careinspect Other languages and formats This report is available in other languages and formats on request. Tha am foillseachadh seo ri fhaighinn ann an cruthannan is cànain eile ma nithear iarrtas.