www.sportbusiness.com at World Athletics at World Building bridges and breaking ground – 2020 breaking ground help FIH monetise OTT Automated production and production Automated user-generated content will user-generated
BUILDING BRAND STRATEGIES BUILDING for ticket sales boosts Teams in prime US travel Teams in prime US travel destinations mine tourists destinations mine tourists HOW TWO EUROPEAN SUPER CLUBS ARE ARE SUPER CLUBS EUROPEAN TWO HOW Tales of cities two Tales
for Tough Mudder? Tough for INSIDE THIS ISSUE Mud, sweat and tears:and Mud, sweat Where did it all go wronggo Where did it all
January/February 2020 Issue no. 258 www.sportbusiness.com THE MEETING PLACE FOR THE BUSINESS OF SPORT JUNE 17-18, 2020 | TOTTENHAM HOTSPUR STADIUM
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5 Sport needs to deal with its sustainability problem 6 Stern was ‘pure caring concealed in vinegar’ 8 Hard work for China to meet lofty 2020s sporting goals
Business Development 9 Where did it all go wrong for Tough Mudder? 32 Inside the Wizards’ strategy to develop Japanese fandom 35 MLB’s new NYC headquarters reflects Manfred’s ‘One Baseball’ vision 38 XFL confident its second act will prove a success 9 43 ‘Our ambition is to have the two best teams in the world’ – why OL Groupe has taken over Reign FC 46 Teams in prime US destinations mine tourists for tickets
Sponsorship & Marketing 16 Young, gifted and Parisian: why PSG means more than football to global brands 22 European success reinforces Ajax’s status as brands’ platform of choice in the Netherlands 26 ‘Team China’ brand sets high partnership price, targets $400m in quadrennial revenue 28 Chinese athletes to benefit as government heads off potential for endorsement disputes 16 Media 52 Automated production and user-generated content will help FIH monetise new OTT service 56 Uefa and Team get off to winning start 60 Unsuccessful initial tender raises questions over K League’s domestic media strategy Governance 62 Building bridges and breaking ground – what 2020 holds 22 for World Athletics 66 Malaysian FA pushes for club privatisation but teams still rely on state support Events 68 Reliability the watchword as Los Angeles takes long run at the Olympics 73 2020 Youth Olympics give Lausanne chance to take lead in driving ‘new Games’ era
Esports 80 Football and Rocket League’s young relationship is 52 62 already on the rocks
@SportBusiness | www.sportbusiness.com 3 Editor
CALENDAR Ben Cronin [email protected] + 44 (0)20 7265 4232 Deputy Editor Adam Nelson [email protected] + 44 (0)20 7265 4234 US Editor Eric Fisher [email protected] Asia Editor Kelvin Tan [email protected] Head of Content Richard Welbirg [email protected] 03-06 MAR | MIAMI 13-16 MAR | AUSTIN + 44 (0)20 7265 4233 SPORTEL MIAMI SXSW – SPORTS Editorial Director Kevin Roberts [email protected] “SPORTEL will be back in Miami for the 2020 “Discuss the trajectory of longtime favorites as spring event delivering new added value content well as new sensations in the face of new tech Senior Designer and networking experiences. Key decision and enthusiastic fans. Explore sessions coming Alex Smith [email protected] makers from across the Americas and around to the Sports Track in 2020 such as Swiss Army the globe will come together for targeted Marketing: A Chat with NBA CMOs, Ancient Production and Distribution Manager business meetings, insightful knowledge Rites Transforming Sports Performance, The Craig Young [email protected] sharing and decisive deal making.” Power of Sport and Activism for Impact, and more.” Commercial Director sportelamerica.com/ [email protected] sxsw.com/conference/sports/ + 44 (0) 2072 654183
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“WFS Africa is the international event for the “No other Awards reward effectiveness www.sportbusiness.com African football industry, gathering the most and excellence across all sectors of the Published by: influential professionals in order to discuss the sponsorship, partnership and brand activation SportBusiness, a division of SBG most relevant topics and generate business industries and across all budget bands – Companies Ltd, New Penderel House, opportunities. During 2 days, Durban becomes campaigns are held under the spotlight, 283-288 High Holborn, London the capital of this thriving industry.” objectives are examined and tested, creativity WC1V 7HP and innovation both within ideas and execution T: +44 (0) 20 7265 4100 africa.worldfootballsummit.com/ F: +44 (0) 20 7265 4220 are judged and results are scrutinised. And all by experts in their specialist fields.” Registered address: Park House, 116 Park Street, London, W1K 6AF sponsorship-awards.co.uk/ Printed in the UK by Pensord Press www.pensord.co.uk 26-27 MAR | NEW YORK 19-24 APR | BEIJING The paper used within this publication has been sourced from a Chain-of-Custody-certified SPORTTECHIE STATE OF THE SPORTACCORD CONVENTION manufacturer, operating within international INDUSTRY 2020 environmental standards such as ISO14001 and EMAS. This is to ensure sustainable sourcing of the raw materials, sustainable production and to “State Of The Industry (SOTI) is the world’s “SportAccord brings together international minimise our carbon footprint. premier conference focused on sports sports federations and organisations involved in technology and innovation. For the third year the business of sport and is attended by leaders SportBusiness Review is published monthly © SBG Companies Ltd 2019. All rights reserved. in a row, the industry’s brightest minds will of the global sports community. It engages No part of this publication may be reproduced return to Barclays Center in Brooklyn, New York international sports federations, athletes, or transmitted in any form or by any means, to examine the most important matters from industry, rights holders, organising committees, or stored in any retrieval system of any nature without prior written permission, except for the past year, with an eye towards the year to cities, government, agencies, media, technology, permitted fair dealing under the Copyright come.” legal teams, medical professionals, inventors, Designs and Patents Act 1988. Application and subject matter experts – represented at the for permission for use of copyright material events.sporttechie.com/SOTI highest levels.” including permission to reproduce extracts in other published works shall be made to the sportaccord.sport/ publishers. Full acknowledgement of author, publisher and source must be given. ISSN 1757-5346.
4 www.sportbusiness.com | @SportBusiness WORLDVIEW |LONDON
Worldview | London
Ben Cronin, Europe Editor [email protected] Sport needs to address its sustainability problem
or most of his career, Roger from its effects. The convergence year after year. But the tripling of Federer has sailed serenely of the Credit Suisse story with the visitors from India, the US, China and clear of controversy. A lengthy ongoing wildfires in Australia – and the Japan that has resulted from this policy list of personal endorsement disruption they caused to qualifiers for has presumably had a corresponding Fdeals and an estimated net worth of the Australian Open – only served to impact on the natural world. $900m attest to his easy charm and a highlight the industry’s complicated So what can sport do to minimise its seeming inability to cause offense. So it relationship with global warming. The environmental footprint and placate its must have come as a jolt when climate grand slam has already had to review young critics? Even the more extreme activists recently asked if he supported its extreme heat policy in recent activist would probably acknowledge it the destruction of the planet. years after mounting temperatures is unrealistic to recommend cancelling In a cleverly orchestrated stunt, have caused players, ball boys and events. Russell Seymour, chief student protestors played tennis at attendants to suffer from heat-related executive of the British Association the headquarters of Credit Suisse to illnesses. for Sustainable Sport, prefers a more criticise Federer’s partnership with measured response in which sports the bank and the estimated $57bn it is organisations accurately appraise alleged to have invested in fossil fuel “There is an inherent paradox themselves of their carbon impact and enterprises. Headline writers depicted in the fact that major sports take reasonable measures to mitigate it. the story as a clash of icons – Roger events both contribute to “You’ve got to identify ways to versus Greta Thunberg – even though manage waste, you’ve got to look at the Swedish activist’s only involvement climate change and suffer renewable energy sources, you’ve was to like a social media post about from its effects.” got to encourage people to come by the demonstration. public transport where possible,” he Thunberg may not have conceived says. And in those cases where air of the protest, but her acolytes in the travel is inevitable, he points to the climate youth movement have struck In Northern Europe events have way itinerant events like Formula E upon a powerful new way to influence to contend with extreme weather of have reorganised their schedules to public opinion. When the World a different kind. A 2018 report by the minimise the distance between races. Wildlife Fund subsequently wrote a Climate Coalition said six of the seven A welcome by-product of most letter to the IOC questioning Tokyo wettest winters in recorded UK history carbon reduction measures is they 2020’s sustainability credentials, sports have occurred since 2000. happen to save money. The success of climate shaming became a trend. The It won’t be lost on protestors that Formula E in attracting sponsors also ingenuity of both campaigns was to increasingly globalised sports events proves the value in promoting a green use the global profile of Federer and are intrinsically carbon-intensive agenda. the Olympics to amplify otherwise dry and effectively encourage harmful As Federer has found out, rights- messages about procurement policies behaviours. In an interview with holders also need to be wary of and investment portfolios. And if SportBusiness Review last year, the the messages sent out by their less climate activists can make an example grand slam’s chief revenue officer purpose-driven sponsors. While of the saintly Swiss, imagine what they Richard Heaselgrave described how Seymour praises Premier League clubs might do for event organisers with “internationalisation” was key to the like Manchester City and Arsenal for bigger carbon problems to hide. tournament’s growth. If the event was their sustainable water and waste There is an inherent paradox in the to only target an Australian audience, policies he finds it somewhat ironic fact that major sports events both he said it would need one fifth of that both sell their shirt fronts to an contribute to climate change and suffer country’s population to buy tickets airline. Z
@SportBusiness | www.sportbusiness.com 5 Gerard duringthedraw Piqué withDavid ceremonyfortheDavis Haggerty CupFinals( Quality Sport Images/GettyImages Quality Sport ) 6 WORLDVIEW | NEW YORK T vinegar’ expandedopportunity vinegar’ Stern’s ‘purecaringconcealedin www.sportbusiness.com | high degree of smarts and attention high degree ofsmarts andattention R-ratedof Stern himself: jokes, a and broadcast networkpresidents. teamas leaguecommissioners, owners, C-suite sportsindustryexecutives such people, includingliterally hundreds of Music more than4,000 by Hallattended York, amassive affairatRadio City inNew service hismemorial attending IhadwithSternconversation upon business landscape. wefitintoand where theglobalsports toseriously ourambitions understand softballs, asStern wasalsoprobing doing. no meansthrowing Buthewasby interestedgenuinely inwhatweare Stern. He waswarm,curious,allin market strategy. our Singapore office,andouroverall of theopening presence, American SportBusiness, theexpansionofour to ofquestionsaboutmymove series immediately mewitha peppered to Stern, NBA boss andtheformer sports mediaandtechnology start-ups. counselandfundingtowhich provides Ventures, inMicromanagement partner Stern’schief andmore recently business John Kosner, digital ESPN’sformer accident.by Iwasmeetinglastfallwith was abrain haemorrhage, 77 following Stern, whodiedJanuary 1attheageof with my lastmeetingandconversation ofself-indulgence.with amoment Worldview |New York Eric Fisher, USEditor The service had all the elements hadalltheelements The service I thoughtalotaboutthatlast wasclassic The conversation Kosner brought meinto say hello After him, manyyearsofknowing Basketball begins Association, oftheNational emeritus Stern, thelate commissioner ofDavidhis remembrance @SportBusiness David Stern,thelatecommissioneremeritusof theNationalBasketballAssociation( signal perhaps the most prevalent the mostprevalent signal perhaps towards opportunityforsomany.” all sleightofhandandadeliberate detour Baptistpreacher.itinerant Except itwas withtheintensitydelivered ofan altogether. Reformterrifyingly andfiber thing, buthewassomethingelse continued. “You thoughthewasone gearofanenforcer,”the battle Marsalis concealed invinegar.” He described Stern as“pure caring andthoseofsomanyothers. experience of thesportsindustryiconasmy Stern’s, relayed then asimilar notion Wynton of alongtime friend Marsalis, to self. beyond service Jazz artist to commitment detail,andadeep And those references toAnd thosereferences opportunity “David disguisedin wasareformer [email protected] an annushorriblis fortheNBA. part ofa2020that hasquicklystarted as alsocomprises andnow commissioner less thanfourweeksafter theformer Kobesuperstar Bryant,whodied Stern thelate pusheswascertainly the pool,to seeifwecouldswim.” of end usinthedeep throwing enjoyed Rick Welts putitmore succinctly:“He leagueexecutive andformer president theircomfortzone. beyond move pushed to bebetter, to grow, andto suchasajournalist,wasalwaysentity colleague, businesspartner, oroutside encountered, anemployee, whether of accomplishment. he Everyone ofStern’stheme massiverecord Among the beneficiaries ofthose Among thebeneficiaries State asGolden Or Warriors Jeff Golden/GettyImages ) WORLDVIEW | NEW YORK Everyone he encountered was The David Stern executive tree also Magic Johnson said Stern’s move to has more branches and deeper roots allow Johnson to play in the 1992 NBA always pushed to be better, to than arguably than other figure in the US All-Star Game gave him the will to keep grow, and to move beyond sports business, with hundreds and upon living after his HIV diagnosis. Countless their comfort zone. hundreds of senior leaders, in and out of others were given the same courage by basketball, owing their careers to Stern. Stern amid widespread public hysteria Stern also expanded opportunity around HIV and AIDS at the time. for many of society’s less fortunate “In a time of need, in the darkest Sometimes those pushes grew highly through NBA Cares, a league effort he period of my life….my commissioner combative, and there were notably insisted move beyond the comfort zone turned into my angel, and he was able four lockouts with the NBA Players of community relations into a far more to throw me a lifeline,” Johnson said. Association during his long run leading ambitious, forward-looking notion of “That game saved my life. It gave me the the league. Many around the basketball social responsibility. energy to carry on, and to live on.” universe were on the receiving end of And sometimes that mission of And with that, it will be hard to vicious tirades from Stern. And industry expanding opportunity meant literally imagine another sports executive who stories are legend of NBA employees life and death. Former Los Angeles will leave a greater and more impactful recoiling in fear at the mere sight of Lakers star and Basketball Hall of Famer legacy than Stern. Z Stern’s name showing up on their telephone caller IDs. But again, everywhere he went Stern created greater opportunity as he turned the NBA into a multi-billion dollar colossus and helped redefine what a sports league is and should be. Val Ackerman, the first president of the Women’s National Basketball Association and now commissioner of the Big East Conference, described Stern as the single most important figure in the women’s sports movement since Billie Jean King. That’s no faint praise, but deeply merited given Stern created the WNBA – creating a blueprint for the many women’s sports leagues that have followed in its wake – and then steadfastly stood by the venture in the face of withering initial criticism. Stern’s ambitious global vision for basketball help bring the sport to nearly every corner of the planet, first with the 1992 US Olympic ‘Dream Team’, and then via a dizzying series of business ventures including league offices in China and India, broadcast, digital and social media expansions around the world, and an ever- increasing amount of international games. Millions of people that are now playing basketball and consuming basketball content and weren’t before can be traced back to Stern. Every other US sports property is still playing catchup internationally to what Stern pioneered with the NBA; work now being carried under his successor, Adam
Silver, to newer corners of the world for The Dallas Mavericks observe a moment of silence for former NBA commissioner David Stern before their game US sports properties such as Africa. against the Brooklyn Nets at American Airlines Center on January 2 (Ronald Martinez/Getty Images)
@SportBusiness | www.sportbusiness.com 7 Worldview | Singapore
Kelvin Tan, Asia Editor [email protected] Hard work required for China to meet WORLDVIEW | SINGAPORE | WORLDVIEW lofty sporting goals of the decade ahead
i Jinping has always been a strong proponent of the value of sport, and under his leadership the Chinese state Xhas set itself bold targets in this area – to get 435 million people regularly exercising by 2020, to turn its major sports into regional powers by 2030 and world-class competitors by 2050, and to build a ¥5tn (€641m/$699m) sports industry by 2025. But progress has been bumpy. Digital sports broadcasting has grown but not without overheating in 2017-18. External investment in club football China’s President Xi Jinping attends the opening ceremony of the 2019 Basketball World Cup on August 30, 2019 in was everywhere, and then it was reined Beijing, China. (Greg Baker - Pool/Getty Images) in. China bid successfully for the 2022 Winter Olympics and the 2021 Club the Chinese Football Association is of big disagreements between the two World Cup, but its volleyball and soccer in two minds over whether to tighten bodies going back several years. teams have failed to qualify for Tokyo control or relinquish it. State broadcaster CCTV’s award 2020 (basketball is likely to follow). In October last year, the CFA – ceremony for Chinese athletes has Gou Zhongwen, the director of the which currently runs the league been on ice for two years because General Administration of Sport, said through an operating company – the GAS and the SART couldn’t agree during a meeting of sport federation decided to hand over control to the on profit distributions or which side chiefs in Beijing last month that raising clubs, in the hope of encouraging would judge the awards. China’s performances in the “big-ball commercial development. Pre-empting division also explains games” is a priority for the country’s But government chiefs were why the GAS this month withdrew central and regional sports authorities. infuriated by the national team’s loss regulation papers limiting the Building a talent pipeline in these to Syria in a November World Cup commercial activities of Chinese sports is a huge challenge that will have qualifier, and in response to demands athletes – more fall outs between to be overcome if China is to become that better quality Chinese players come national federations and their star the planned regional powerhouse by through the ranks of the CSL, the CFA athletes is a bad look with two Asia the end of this decade. exercised its power to slap a new salary Olympics around the corner. The trouble is, reforms in domestic cap on foreign players in the league. Can the CAG meet President Xi’s leagues and sport federations in The second big challenge is targets of China a regional powerhouse recent years, particularly football and keeping various arms of the state in Asian sport by the end of the basketball, have generally moved things working in harmony. The recent decade? Only time will tell, but it’s one step forward, two steps back, due agreement between the GAS and the clear that better sporting results need to a lack of commercial nous, as well as State Administration of Radio and to come sooner than later for the “big just old fashioned in-fighting. Television, to jointly create a platform ball games”, otherwise it’ll be tough When it comes to management for events, programmes and content going getting sponsors and rights- of the Chinese Super League, the covering summer and winter Olympic buyers to fuel the next stage of China’s country’s professional football league, sports, has only been launched because sporting ambitions. Z
8 www.sportbusiness.com | @SportBusiness BUSINESS DEVELOPMENT Mud, sweat and tears | Where did it all go wrong for Tough Mudder?
Company subject of bankruptcy Insiders blame financial problems on Spartan Race offers to buy business proceedings in the US ‘vanity projects’ and pay off debts
Ben Cronin name of a shared experience. the business through the bankruptcy Where other events included a courts, it will be for a lot less than here was a time Tough Mudder timed, competitive element, Tough $100m. Even more damagingly, legal was one of the stars of the Mudder was all about teamwork and documents reveal how a series of mass participation sector. camaraderie. The mud-caked images strategic missteps and an unedifying At the height of its powers, that legions of participants duly shared record of greed, hubris and ego led the Tthe obstacle racing company boasted a on social media denoted a certain type company to the point where creditors profile the envy of just about every event of generous, broad-minded adventurism have not been paid and its greatest rival outside of the Wanda Sports Group’s and only served to market the events is circling, looking to buy the firm in a Ironman series, while chief executive more aggressively. fire sale. Will Dean was seldom far from a In an interview with The Times flattering profile in the business pages. around the 2017 launch of his memoirs, ‘Vanity projects’ Dean and his co-founder Guy It Takes a Tribe, Dean estimated the Between the founding of Tough Mudder Livingstone had conceived of a company, of which he held a 50-per- in 2010 and 2013, when it announced lucrative concept, tailor-made for the cent share, was worth “north of $100m it had reached a million registrations, emerging experience economy. They (€91m)”. But details that emerged from the company appeared to be on an identified a consumer set prepared a 2019 lawsuit and recent bankruptcy unstoppable upward trajectory. At its to pay £150 (€176/$195) to spend a proceedings in a Delaware court zenith, in 2012, it is understood to have weekend crawling through mud and indicate the extent of his delusion. posted $10m in profits. But these sorts helping others to overcome a series of If, as expected, rival obstacle racing of figures dwindled as the company lost elaborately sadistic obstacles – all in the company Spartan manages to acquire sight of its ethos.
@SportBusiness | www.sportbusiness.com 9 10 BUSINESS DEVELOPMENT from the TV coverage. from theTV failed to realise themarketing dividends Tough Mudder’s meantit core offering and events thenew distance between obstacle racing athletes, whilethe to theworld’sleading money attract funnelledbackinto were events prize Much oftheproceeds from thetelevised ofcasualparticipants.its core audience and Ironman alienated –becausethey ofrivalslikethe preserve SpartanRace tocompetitive element itsraces –more havenever introduced thissortof on revenues. butultimately toUK, proved beadrag Sports Network intheUSand Sky inthe mediadealswiththeCBS attracting Mudder Xmighthave succeededin World’s Toughest Mudder andTough timed, ultra-athlete like events The that causedthebankruptcy crisis. upthedebts core businessanddrove of ‘vanityprojects’ thatbledthefirm’s asoneofahandful memoirs of Dean’s turn oftheyear, thepublication identify paidsincethe workorbeen attended European offices,whohave not www.sportbusiness.com | Equally, partnerships licensing event Sources say thecompanyshould sayThey ofmade-forTV, aseries Insiders atthefirm’sUSand @SportBusiness “Insiders, unpaidsincetheturn the bankruptcy crisis.”the bankruptcy the firm’score businessand of ‘vanityprojects’ thatbled ahandful of theyear,identify 2017 proved to2017 proved beascash-hungry Mudder-branded fitnessboutiquesin in SouthEastAsia. event company’s firstandlastlicensed Tough Mudder inBaliwasthe in Australia whileaSeroja-organised to runjustone Tough Mudder event continued last count,theglobalagency with theobstacleracing sector. Atthe operate onthetightmarginsassociated countries anddidn’thave the agilityto make inmost asuccess of theventure lacked relationships to therelevant expected Sources argueIMG growth. and UKheartlands,failedto the deliver brand’s expansionoutsideofitsUS designedtospecialist Seroja, aidthe with IMGandIndonesian market entry drove upthedebtsthatcaused drove The launchofachainTough- co-founder Livingstoneco-founder filedalawsuit not wellcameinFebruary 2019,when paid.Confirmationallwas not been had complainingthey and race winners toward of2018,withvendors theend Mudder wasindire financialstraits done’ culture amongparticipants. struggling to a‘one-and- overcome were andorganisers losing itsnovelty theory wasthatobstacleracing was year. from theprevious cent 30 per The an obstaclecourserace in2015declined ofpeoplefinishing thenumber revealed funded research group Running USA interest tailingoff. industry- Astudyby obstacle racing market andpublic also coincidedwithsaturation inthe paring backofthecustomer experience The firm’smisguidedexpansionismand Over-saturation with more basicfeatures. replaced Higher valueobstacleswere runtwolapsofafive-milecircuit.now had runaten-mile would course,they onceparticipants its core events. Where Mudder at strippedbacktheexperience similarly failedto generate areturn. and the company’smediaundertakings against thecompanyanditslargest Reports beganto circulate thatTough To balancethebudgets,Tough lender, ActiveNetworks. In thelawsuit, Livingstone alleged thecompanyhad BUSINESS DEVELOPMENT
posted a loss in every calendar year return Tough Mudder to its core business McLaughlin and the new independent since 2013, save for a small profit in in 2019. He dramatically reduced the board began exploring options to sell 2015. The filing also showed how Tough company’s overheads by shutting down the company after concluding that it Mudder was increasingly dependent the media operation, ending the media was unlikely to be able to repay its debts on lending from Active, an event partnership with CBS and divesting the to Active. registration company owned by card company of the gym business. It was at this stage that long-time processing company Global Payments. In the weeks immediately prior to his rival Spartan appeared on the scene and The lawsuit claimed that Active had appointment, the company had released things began to get complicated. extended upwards of $18m to Tough a statement announcing that it would Mudder through an unusual ‘active remove prize money from all Tough Brinkmanship exchange’ agreement whereby it pre- Mudder events that year as part of “a Spartan is understood to have made a purchased tickets for future events. conscious effort…to reinvest in the core ‘seven-figure offer’ for Tough Mudder With debts accumulating, Livingstone business, which is delivering world-class in November last year, that included a claimed that Active demanded Dean mass participation events”. promise to pay off the company’s trade resign as chief executive and as a The company simplified its product debt across all of its entities and pay board member in December 2018 and offering, cancelling events in niche Livingstone and Dean around $1.5m appoint independent board members, verticals like Tough Mudder X, and each for their shareholdings. On 23 including a restructuring specialist, as a then invested heavily in the front-end December it also entered into an option condition for continuing to lend money customer experience. McLaughlin agreement to acquire all of the Tough to the firm. The lawsuit alleged that in ensured that Tough Mudder executives, Mudder UK, German and Canadian doing this, Active and Tough Mudder including himself, were visible at affiliates. had violated contractual obligations to Tough Mudder events and personally But Spartan alleges that Dean moved Livingstone and favoured Dean in the responded to customers on social at this stage to block the transaction, negotiations, causing him to sustain media. by appointing himself director of the $4.3m in losses. The changes resulted in 35-per-cent UK company. Sources accused Dean year-on-year growth in corporate and and Livingstone of playing ‘a game Back to basics group sales and a 27-per-cent increase in of brinkmanship’ with Active and of Following the restructure, Dean’s customer satisfaction from 2018 to 2019. ‘ignoring the interest of creditors’ in replacement as chief executive and But the reforms could only take demanding the shared sum of $44m to president, Kyle McLaughlin, attempted to the company so far. Parallel to this, sanction the sale to Spartan.
@SportBusiness | www.sportbusiness.com 11 12 BUSINESS DEVELOPMENT less of its investment going toless ofitsinvestment equity looktonow with restructure itsoffer standoff. will Thethoughtisthebuyer proceeding’ despite thedamaging transaction through abankruptcy court its willingness‘to consummate a Tough Mudder assets’andsignalled continued to beinterested in‘certain company’s creditors, Spartan saidit suspended. registrations haveevent been inwhich during thedormantperiod donetodamage hasbeen thebusiness way ofasaleto Spartan. itscreditorsthe companyby norinthe stand intheway ofareorganisation of wouldneither court statingthatthey a motionto theDelaware bankruptcy andtheboard ofdirectorsDean filed 15January,the changeofmind.On associated withthestandoff encouraged Sources suggestthenegativepublicity have intheirdemands. climbeddown appearingtosight withtheco-founders toAn end thedispute looksin now Climb down month forregistrations. traditionally thecompany’sbusiest staff did not turn up for work in January, of thebusiness. Payroll wasmissedand andhaddamagedthevalue operations’ company ‘incapableofcontinuing the that theinfightinghadrendered support ofthecreditors andargued their interests. the courtappointatrustee to prioritise thatproceedings intheUS,demanding filedChaptervendors 11bankruptcy creditors. 7January On thisyear, three ofthecompany’sthe attentions the saleto Spartanandalsoattracted positions untenable. declaring thatthedispute madetheir resigned, both Europe subsequently managing director forTough Mudder events. McLaughlin andGilesChater, switching by offregistrations forthese Mudder events.Thecompanyresponded to withholdticketing forTough revenues its debts. In practice, thismeantitbegan to beabreach ofcontract andcalledin asdirectorappointment oftheUKentity www.sportbusiness.com | In its statement in supportofthe terminalThe questioniswhether Spartan wouldlater issueafilingin The state ofparalysis threatened Active Networks took Dean’s @SportBusiness A Spartan Raceevent inHongKong A Spartan in favour ofthetakeover andhave Glory. Dog,Brew LucozadeSportandSoap& joined aroster thatalready included Last year, brand Snickers confectionery big-name sponsors. atattracting adept itselftohas alsoproven beparticularly with therightpartner. modelcanbemadetolicensing work Town andIreland thatthe allshow Cape Doha, inDubai, Events Seroja. successful thanthosewithIMGand countries thathave more proven in16 partnerships licensing event which isunusuallyhighforthesector. a 30-per-cent customer retention rate, high andthecompanyissaidto boast its travails, brand recognition remains sound.For businessremain event all oftheunderlying the fundamentals interest inTough Mudder indicates the damagecreated theinfighting. by retention, ticket guarantees andlimiting and more beingallocated to customer McLaughlin and Chater are both In spite thecompany ofitsproblems, The companyalsohasmulti-year Spartan’scontinued Insiders believe infinitely more stablepath.Z company onaless spectacularbut canput the ownership and thatnew Tough Mudder brand canbesaved hopethat the isgenuine there an end, more competitiveSpartanevent. Tough Mudder before graduating to a witha their obstacleracing journey inwhichparticipantsbegin lifecycle’ talk excitedly aboutcreating a‘customer deals across multipleevents. Sources andsellsponsorship calendars event thetwocompaniestoallow coordinate through thedeal.Atakeover wouldalso significantly expanditsscaleandreach companies, meaningSpartanwould basesofthetwo theclient between thesamebrand. under would beoperated thesameteam by –andthatthecompany festival events’ ‘teamwork-based, non-competitive andcontinuetoidentity organise would respect thecore Tough Mudder ownership. Spartanhasindicated thatit to return to Spartan workunder indicated wouldbewilling they With the infighting apparently at theinfightingapparently With There is only a five-per-cent crossover
14 IN ASSOCIATION WITH GLOBE SOCCER M www.sportbusiness.com | transformation at oneoftheworld’s digital ofenabling in ourjourney Manchester Cityisagreat milestone ‘Best Partnership oftheYear’ with Ajax chiefexecutive Sar. Edwinvander coach ofworldchampionsFrance and Deschamps, Bronze, Didier year Lucy Cristiano Ronaldo, player female ofthe luminaries includingplayer oftheyear football by attended a ceremony SportsCouncil,during of Dubai Mohammed Hareb, secretary general received theaward from Saeed (EMEASouth)forSAP,president Manchester CityandSteve Tzikakis, statistics. to starCity players identify from their the Blue’campaign,whichasked fans 29. December Awardsof theGlobeSoccer on inDubai SportBusiness Award, presented aspart the BestPartnership oftheYear by “Winning SportsBusiness’s “Winning Ferran Soriano, chiefexecutive at The prizewasawarded forthe‘Who’s City and SAP win partnership prize City andSAPwinpartnership in GlobeSoccerAwards first are the first winners of are thefirstwinners software companySAP multi-national enterprise anchester Cityand @SportBusiness young millennial male fans.young millennial (China andIndia particularly)and market theAsian a globalaudience, fans. Thecontent resonated wellwith among and inspiringpositivesentiment globalreach delivering brand KPI’sby specifically contributed to SAP’s top 10 life forfans. bring real-time statisticsandinsightsto US,Japan,markets Australia), (UK, and brand awareness inkey international portfolio ofbest-in-class solutions,drive unique globalplatformto its showcase For SAP, Manchester a Cityprovides SAP KPI’s fanexperience.” overall athlete aswellthe performance theteam’senhance and operations to partnership co-innovation further from theboardroom to thepitch. andperformance, transform operations run real-time analyticsonthecloudto asportsteambest practices inhow can leading footballclubs,”saidTzikakis. Tzikakis thelastfive said:“Over theBlue’campaign The ‘Who’s “We lookforward to continuingour “Manchester global Cityisshowing campaigns, including theinstallationof and digital/social fanengagement manyfan-facing activations developed quest to becomeatop globalbrand, we team inuniqueways. love they In our with fansto to closer bringthem the because ofCity’sglobalfanbase. was akey focusarea forthepartnership Tzikakis saidthatreaching outto fans to-business technology provider, organisation.” that technology isusedacross anentire vision collaborate to transform theway brands withacommon two innovative is anexampleofwhat’spossiblewhen accomplished together. Thispartnership work ourtwoorganisationshave groundbreaking, innovation-led off thepitch. theirfavoriteenjoy team, bothonand for fansaround theworldto and follow andtoperformance, create ways new team improve efficiencies, operational innovated withtechnology to enhance Football Group have continuously SAPyears ofourpartnership, andCity “One ofourgoalswasto“One engage Despite SAP’s positionasabusiness- “We proud are ofthe extremely IN ASSOCIATION WITH GLOBE SOCCER
a digital insights experience at Etihad also included Liverpool and Standard Stadium that brought real-time analytics Chartered and FC Barcelona and Beko. insights to fans attending matches.” One of the panelists, Robin Clarke, SOCCER Other recent examples of the brand’s SVP International with the 160over90 co-innovations with partners, he agency, said: “SAP’s Who’s The Blue SportBusiness is supporting the said, include the San Francisco 49ers campaign has been a really good award as part of its enhanced Executive Huddle at Levi’s Stadium, demonstration of how a company built commitment to supporting football the NBA GM School and SAP’s work in the B2B environment can utilise clubs and brands to identify and with the WTA surrounding SAP Tennis its core business attributes to create maximise the value of sponsorship. Analytics for Coaches. compelling and engaging campaigns in Last year saw the launch the passionate, hard-to-navigate football of SportBusiness Soccer, a Judging the Awards B2C space. All this being done whilst revolutionary digital sponsorship The award was introduced to the Globe delivering meaningful benefit to City data tool that delivers uniquely Soccer programme by SportBusiness Football Group’s operations is a high granular information about every one to recognise excellence in sponsorship bar in the modern partnerships arena.” of more than €2bn worth of deals done by clubs in Europe’s biggest and reflect the role of both parties in Jeremy Edwards, director of leagues: the English Premier League, creating successful sponsorships. content at the sponsorship activation German Bundesliga, LaLiga in Spain It recognises deal-making, intelligence company Activative, said and Italy’s Serie A. innovation, creativity and best practice there was much to respect about and In a highly competitive in partnerships against key criteria to learn from this “smart, strategically environment, sponsorship is one including the length of partnership sensible and distinctly contemporary, of the revenue streams that clubs and its enduring appeal, creativity in partnership – especially when it comes can control and grow. As the rate of activation to engage with key audiences to tech platforms and the role of data.” media-rights growth slows for many and results against stated objectives. The sponsorships boasted strong major properties, it is becoming Six partnerships were considered for results and an impressive track record an even more important revenue the award with a panel of SportBusiness of imaginative activation – and, in stream for leading clubs. Leading the way are Barcelona and Manchester Sponsorship specialists and external previous years, all had won praise and United, which will earn €304m and experts finally selecting Manchester awards for effectiveness and/or creative €288m respectively in 2019-20. City and SAP from a shortlist that excellence, he said. Z
@SportBusiness | www.sportbusiness.com 15 16 SPONSORSHIP & MARKETING T Young, giftedand Frank Dunne www.sportbusiness.com | completely free. brand. AndforLigue1champions PSG, cool –amarketer’s dream foralifestyle people. It wasunscripted, and authentic nearly 11.5m by seen been clip hasnow PSG’s Brazilian captain. artist’s hitThiagoSilva–atribute to Dave ofthe rendition inaword-perfect to jersey Germain joinLondonrapper wearingaParisfrom thecrowd Saint- teenager took AlexMann thestage Glastonbury musicfestival,English Inthat happen. June 2019,atthe Yankees or F1’s Ferrari cachet asMLB teamthe New York PSG wants thesame kind ofbrand than footballto PSG meansmore Parisian: why global brands That kind of moment, however,That kindofmoment, could viral –theYouTubeThe footagewent just extraordinary things not marketing atall.They’re marketing are sometimes in he bestmoments @SportBusiness sold worldwide. million ofitsNike-branded were jerseys Last season,one there. And it’sgetting play? PSGwantsto That’swhere be. what sportthey oreven performing who theYankees are they are, how yearwithno idea baseball capevery sport.Something thattranscends or Italian motor racing team Ferrari. cachet asbaseball’sNew York Yankees want PSGto have thesamekindofbrand than asuccessfulfootballteam. They gradually becomeclear:to buildmore wealthfundofQatar.sovereign armofthe Investments, aninvestment Sports Qatar it wasboughtin2011by put into since itsbrand development people becauseoftheworkclubhas only resonate withmillionsofyoung recent sponsor deals not from Qatar with most brands as its new partners, Club aims to appeal to international How manypeoplebuyaYankees The strategy has owners ofthenew ambition: Larger-than-life characters a statement abouttheclub’s ethos and coach’s tacticalphilosophy butto make fita boughtnotjustbecausethey been style andyouthfulness. Players have to evoke are flair, fantasy, romance, oftheclub.”global relevance good exampleofthissuccessandthe a clubforyearsnow. Thatclipwasa a result oftheworkwehave doneas Nikepartner andis isexperiencing thesalessuccessourborne outby across theworldthesedays. Thisis Saint-Germain seeall they jerseys ofParis aboutthenumber more now Glastonbury moment. officer,club’s chiefpartnerships ofthe viral,” sayswent Armstrong, Marc the more yetto be unveiled 25 sector categories withat least two PSG currently has31 sponsorsacross The valuesthePSGlogoare intended “People more and are commenting cooland “That clipwaspretty SPONSORSHIP &MARKETING like Zlatan Ibrahimović, one-man figures are often met with a roll of the to €335.7m. industries like David Beckham and, eyes these days, but clubs still put great QSI paid about $130m (€116.1m) for more recently, Brazilian Neymar and store by them when pitching to potential the club when it acquired it in 2011 from rising French star Kylian Mbappé, the sponsors. private equity firm Colony Capital. Now two most expensive players in football ranked sixth in the Deloitte ‘rich list’, it history. “We have to keep being creative, is valued at $1.9bn. “This season we are expecting similar PSG by numbers pushing the boundaries, growth in revenues, and hopefully Some leading figures in football, like finding new ways of bringing even more”, Armstrong says. “Can we Javier Tebas, president of Spain’s LaLiga, in revenue.” keep that going? We hope so. We have have questioned whether it is fair that ambitious targets. But you also have Marc Armstrong | chief partnerships state-owned clubs compete with clubs to make sure you have the inventory. officer, Paris Saint-Germain owned by entrepreneurs or members. After a successful couple of years, there But in terms of hard numbers, PSG are fewer traditional assets to sell. We can claim to be the success story of the have to keep being creative, pushing the decade in European football. The same is true of reach and boundaries, finding new ways of bringing PSG has won 22 trophies in the last engagement numbers on social media. By in revenue.” six seasons – more than any other club June 30, 2019, PSG’s Instagram followers in Europe – including six league titles on were up 72 per cent year-on-year, Twitter New wave the bounce. It is one of only four clubs to up 11.6 per cent and Facebook up 8.2 PSG currently has 31 sponsors across have reached the knockout stages of the per cent. Only the Premier League’s 25 sector categories with at least two Uefa Champions League for the last eight Liverpool and Serie A’s Juventus enjoyed more to be unveiled in the coming seasons. The others are Barcelona, Real faster growth on Twitter in the same months. The nature of the brands has Madrid and Bayern Munich. period. PSG now has the ninth most- been changing in line with the expansion The club has very quickly built a global followed Facebook page among sports of the club’s footprint. Of the 16 deals following. Nielsen Sports research for clubs and the joint-fifth YouTube football signed in the last two seasons, only two PSG in March 2019 came up with a total channel (with the Premier League’s are for France only. The rest are either “worldwide fan potential” of just under Manchester City). global or multi-market. 400 million. Followers were mostly in This growth in actual or potential “We don’t set a maximum or the Asia-Pacific region (129.16 million), customers is reflected in a more tangible minimum number for partners,” then Africa and the Middle East (99.76 metric: the bottom line. For the 2018-19 Armstrong says. “Equally, we don’t million), Latin America (71.93 million), season, PSG’s sponsorship income was want too many. We want fewer, deeper Europe (54.27 million) and North up nearly 60 per cent, from €94.1m relationships. We have let some of the America (44.62 million). ($105.3m) to €149.6m. Total commercial older, smaller deals lapse and replaced Club-commissioned fan or ‘follower’ income rose 25 per cent, from €268.7m them with bigger, better deals that are
PSG COMMERCIAL* REVENUE (€M)
€335.7m
€268.7m €246.3m €242.8m €220.3m 25%
€162.7m 11% 12% (-1%) 35%
55%
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