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The Role of Discrete Emotions in Predicting Counterproductive Work Behavior

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The Role of Discrete Emotions in Predicting Counterproductive Work Behavior University of South Florida Scholar Commons Graduate Theses and Dissertations Graduate School 2011 The Role of Discrete Emotions in Predicting Counterproductive Work Behavior Jeremy Allen Bauer University of South Florida, [email protected] Follow this and additional works at: https://scholarcommons.usf.edu/etd Part of the American Studies Commons, and the Other Psychology Commons Scholar Commons Citation Bauer, Jeremy Allen, "The Role of Discrete Emotions in Predicting Counterproductive Work Behavior" (2011). Graduate Theses and Dissertations. https://scholarcommons.usf.edu/etd/3002 This Thesis is brought to you for free and open access by the Graduate School at Scholar Commons. It has been accepted for inclusion in Graduate Theses and Dissertations by an authorized administrator of Scholar Commons. For more information, please contact [email protected]. The Role of Discrete Emotions in Predicting Counterproductive Work Behavior by Jeremy A. Bauer A thesis submitted in partial fulfillment of the requirements for the degree of Masters of Arts Department of Psychology College of Arts & Sciences University of South Florida Major Professor: Paul Spector, Ph.D. Russell E. Johnson, Ph.D. Jennifer Bosson, Ph.D. Date of Approval: January 14 th 2011 Keywords: affect, deviance, sabotage, withdrawal, theft, undermining, horseplay, abuse, anger, anxiety, shame, envy, jealousy, boredom © Copyright 2011, Jeremy A. Bauer Dedication I dedicate this thesis to my family and girlfriend who have supported me throughout my education. There endless patience and sacrifice have allowed me the freedom to focus on my work. I could not have done it without them. I would also like to thank Dr. Spector, Dr. Bosson, and Dr. Johnson for helping me to conduct this research project. Their knowledge and advice was essential in crafting this manuscript. Similarly, their mentorship has helped to mold me as a professional. Thank you all! i Table of Contents List of Tables ..................................................................................................................... iii List of Figures .................................................................................................................... vi Abstract ............................................................................................................................ viii Chapter One: Introduction ...................................................................................................1 Counterproductive Work Behavior ..........................................................................2 Affect in the Organization .......................................................................................5 Theoretical Lens: The Link Between Emotions and CWB ..................................11 Emotions Associated with Attributions .....................................................15 Workplace Anger ...........................................................................15 Workplace Shame………………..…………………….. ..............18 Emotions Not Related to Attributions........................................................20 Workplace Envy.............................................................................20 Workplace Jealousy .......................................................................22 Workplace Anxiety ........................................................................24 Workplace Sadness ........................................................................25 Workplace Boredom ......................................................................27 Research Questions ........................................................................29 Chapter Two: Method ........................................................................................................31 Participants .............................................................................................................31 Procedure ...............................................................................................................31 Measures ................................................................................................................32 Anger, anxiety, and sadness .......................................................................33 Shame ........................................................................................................33 Envy and Jealousy......................................................................................34 Boredom .....................................................................................................34 Adjective List .............................................................................................35 CWB ........................................................................................................35 Chapter Three: Results .......................................................................................................37 Power Analysis ......................................................................................................37 Correlational Analysis ...........................................................................................37 Chapter Four: Discussion ...................................................................................................70 Comparing the Negative Emotions ........................................................................72 Comparison of Employee and Supervisor Data .....................................................74 ii Comparing the Two Sets of Emotion Measures ....................................................76 Limitations .............................................................................................................77 Conclusion ....................................................................................................…. ...78 List of References .....................................................................................................…. ...80 Appendix A: Extra Information .................................................................................… ...93 Appendix B: Survey Materials...........................................................................................99 iii List of Tables Table 1: Descriptive Statistics ............................................................................................38 Table 2: Correlation Matrix of Emotion and CWB Measures with Employee Data .....................................................................................................................................40 Table 3: Correlation Matrix of Supervisor Reported CWB ................................................42 Table 4: Supervisor Reported CWB Correlated with All Employee Reported Variables .............................................................................................................................43 Table 5: Comparison of the Anger and CWB Correlations Between Sources ...................45 Table 6: Comparison of the Anxiety and CWB Correlations Between Sources ................45 Table 7: Comparison of the Sadness and CWB Correlations Between Sources ................46 Table 8: Comparison of the Boredom and CWB Correlations Between Sources ..............46 Table 9: Comparison of the Envy and CWB Correlations Between Sources .....................47 Table 10: Comparison of the Jealousy and CWB Correlations Between Sources .............47 Table 11: Comparison of the Shame and CWB Correlations Between Sources ................48 Table 12: Comparison of Anger Scale Correlations with CWB .........................................48 Table 13: Comparison of Anxiety Scale Correlations with CWB ......................................49 Table 14: Comparison of Sadness Scale Correlations with CWB ......................................49 Table 15: Comparison of Boredom Scale Correlations with CWB ....................................50 Table 16: Comparison of Envy Scale Correlations with CWB ..........................................50 Table 17: Comparison of Jealousy Scale Correlations with CWB .....................................51 Table 18: Comparison of Shame Scale Correlations with CWB ........................................51 iv Table 19: Employee Reported Sabotage Regressed Onto Discrete Emotions ....................53 Table 20: Employee Reported Abuse Regressed onto the Discrete Emotions ...................53 Table 21: Employee Reported Production Deviance Regressed onto the Discrete Emotions .............................................................................................................54 Table 22: Employee Reported Withdrawal Regressed onto the Discrete Emotions .............................................................................................................54 Table 23: Employee Reported Theft Regressed onto the Discrete Emotions ....................55 Table 24: Employee Reported Horseplay Regressed onto the Discrete Emotions .............55 Table 25: Employee Reported Social Undermining Regressed onto the Discrete Emotions .............................................................................................................56 Table 26: Supervisor Reported Sabotage Regressed onto the Discrete Emotions ..............56 Table 27: Supervisor Reported Abuse Regressed onto the Discrete Emotions ..................57 Table 28: Supervisor Reported Production Deviance Regressed onto the Discrete Emotions ..............................................................................................57
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