What's Not to Love?
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2017-18 EDITION THE MAGAZINE AIRFARE TOP 6 WARS TRAVEL LOW COST TRENDS VS. LEGACY CARRIERS TOP 10 MUSIC FESTIVALS IN THE USA 2017’S HOTTEST REGION THE SOUTH: What’s Not to Love? ATI AD MAN TURNS COOLEST INSIDE: TURNS 40 TOUR OPERATOR PRODUCTS MORE SMILES. MORE MEMORIES. MORE MAGIC. ©Disney WHSGLO-17-57017 Great vacations are full of great memories…those magical moments that live in our hearts forever. Help build magical memories for your clients when you book a Disney Destinations vacation through a select Receptive Tour Operator. With vacation packages at Walt Disney WorldResort, Disneyland® Resort and Aulani, A Disney Resort & Spa, select Receptive Tour Operators offer a variety of availability, inventory and ticketing options. As a valued travel partner, they can help create vacation packages filled with memories that last a lifetime. Contact your Disney Destinations Sales Representative or visit disneytraveltradeinfo.com WHSGLO-17-57017 WDW GRTO (NAJ 8X10.875) RV.indd 1 5/5/17 11:28 AM Bringing the World to You. With leading product line APIs, an expanding technology team, and a growing breadth of ExclusiveDeals, there have never been more ways to connect with Tourico inventory. Visit Booths 1726 + 1730 to Connect with Tourico Holidays HOTELS FLIGHTS CRUISES CAR RENTALS TRANSFERS ACTIVITIES GROUPS HOME RENTALS Editor’s Note This past year the tour and travel industry has lost some of its most respected voices and familiar faces. I would like to dedicate this page in loving memory to them, they will be missed. Jerry DiPietro Werner Escher Jerry DiPietro, a long-time tour and Werner Escher, the longtime Execu- travel professional, passed away on tive Director of Marketing at South September 12, 2016. DiPietro, 73, Coast Plaza, died at the age of 85, had a long career in the industry, from on January 6, 2017 following a brief sales manager at the Plaza Hotel in NYC, to DOS at illness. Often described as “the man who put the Dunfey/Omni Hotels in New England. In1980, he luxury mall on the map”, Escher traveled from Paris to established his own receptive tour operator company, Beijing promoting what was a small shopping facility Tourco, which he and his wife Marian, operated for in 1968 into one of the most readily recognized luxury nearly 30 years. After closing the company, he served shopping complexes in both the United States and in a senior sales position at the Las Vegas Sands throughout the world, making South Coast Plaza a Corporation, closing out his career last year with the renowned international destination. Venetian/Palazzo in Las Vegas. Jacob Lloyd Kimbro Kenneth Schwartz Jacob Kimbro, warmly regarded in the Kenneth Shwartz, a highly respected travel industry, passed away peace- and warmly regarded tour and travel fully on February 1, 2017 at the age of industry figure for some 40 years, 52. Jay grew up in Norfolk, VA where passed away on December 26, 2016 he received a BFA in Theatre Arts. He moved to New in Los Angeles at the age of 67 following a lengthy York City to embark on a successful career in the live battle with cancer. A Pennsylvania native and a 1971 entertainment industry marketing some of the world’s graduate of the University of Pittsburgh, Schwartz best attractions, including Spirit Cruises, The Lion moved to Boston where he began his career in the King, Beauty and the Beast and other musicals for travel industry. He retired in June of 2016 from his most Disney Theatrical Productions, and, most recently, recent position, of 16 years, with Meeting Point Cirque du Soleil in New York and Las Vegas. North America. May they rest in peace, Jake Steinman President, NAJ Group 2 TOUROPERATORLAND.COM WELCOME TO *Restrictions apply. Valid ID required. Details in store. ID required. Valid *Restrictions apply. take home our very best! Stop by any Macy’s nationwide to discover the latest fashions by today’s top brands, an amazing selection, and receive 10%* OFF thousands of items throughout the store with your Macy’s International Visitor Savings Pass*. Plus, we now ship to over 100 countries worldwide. For details, visit macys.com/international To learn more about all that we have to offer, click on visitmacysusa.com NORTH137699-M7030025-NAJ_4-5-17.indd AMERICAN 1 JOURNEYS MAGAZINE ( 4/5/2017) Single 2/24/17 12:00 PM Job #: 137699_M7030025_101 Month/Week: AprWk1 Merch: Tour TRIM: 8” x 10.875” BLEED: 8.25” x 11.125” SAFETY/LIVE AREA: 6.75” x 10” AD: Marian(x: 4653) Copy: Yvette(x:XXXX) Coord: Tamika(14741 Production: Marilyn (x: 5527 Contents PUBLISHER & EDITOR-IN-CHIEF Welcome to the South . .6-10 Jacob Steinman After 20 years of consistent international promotion, the region has become an overnight EDITORIAL DIRECTOR success as this year’s “it” destination. Liz Porter Ad Man Turns Tour Operator . 12 PRODUCTION MANAGER Liz Porter Could German tour operator Timo Kohlenberg be the only wholesaler in Europe triumphing from Donald Trump’s election? GRAPHIC DESIGN Rob Schultz ATI Turns 40 . .14-15 CONTRIBUTING WRITER What’s behind the longevity of AmericanTours International? Two distinctly opposite Tom Berrigan personalities, combined creativity and friends in high places. Liz Porter PRINTER Receptive Operator Directory. 16-19 Thoroughbred Printing This up to date receptive operator directory helps professional travel planners quickly find receptive companies that provide the services they need, in the languages they speak. ©2017 North American Journeys, Inc. All rights reserved TourOperatorLand.com 20-21 . ON THE COVER These pages highlight how professional travel planners can freely find and use everything New Orleans Street Scene Photo Courtesy of needed for product development on TourOperatorLand.com Trek America Travel, LTD. Photographer: Tommy McNamara Memorable Moments from the RTO Summits. 22-23 A photo spread of the attendees at NAJ’s RTO Summits, at work, at play and sharing moments with the people they need to know to successfully grow their business. Top 10 Music Festivals in the USA. 24 From rock’n roll legends to indie up and comers, U.S. Music Festivals draw millions of diehard music fanatics from around the globe. The Coolest New Products . 26-32 Portrayed here are some new products launching or about to launch that will enhance what you have to offer your clients. Where Are They Now?. 32-33 After losing her daughter in the 2012 Aurora, Colorado theatre massacre, Sandy Phillips, former sales manager for Visit San Antonio, is traversing the country as a gun control activist. Top News Stories 2016-17 . 34-35 These top 2016-17 news stories of the U.S. inbound tourism industry have been culled from NAJ’s Inbound Report for their high volume of readership. Top Inbound Travel Trends . 36-37 Based on our coverage of the inbound tourism industry, the Inbound Report presents what we believe are the top travel trends for the coming year. North American Journeys 2658 Bridgeway, Suite 202 Making America Affordable Again. 38-40 Sausalito, CA 94965 (415) 339-0578 PHONE New low cost carriers are entering the international market, driving down airfares and [email protected] (partially) offsetting effects of the strong U.S. dollar. www.TourOperatorLand.com 4 TOUROPERATORLAND.COM For the Love OF FUN Visit us at IPW Booths #1700-1703 www.merlinentertainments.biz LEGOLAND® is a trademark of the LEGO Group. © 2015 The LEGO Group. LEGOLAND®, SEA LIFE® , The Dungeons, The Orlando Eye and Madame Tussauds are a part of the Merlin Entertainments Group. Images shown depict wax figures created and owned by Madame Tussauds. LOUISIANA, TENNESSEE AND GEORGIA LEAD THE WAY AS 2017’S HOTTEST STATE DESTINATIONS FOR INTERNATIONAL VISITATION. WELCOME TO THE SOUTH, Y’ALL! here aren’t many places in the culture that cuts across state lines with small world that can match the towns that say something about America Southern U.S. for charm, that big cities don’t. Tcharacter and quirkiness. It has While cosmopolitan cities such as an identity all its own – a sense of regional Atlanta are in perpetual states of reinven- pride, a complicated political history, tion, others–like New Orleans, Charles- antebellum architecture, and a shared ton and Savannah–celebrate their history 6 TOUROPERATORLAND.COM and locally flavored language with a kind of We highlight here 8 Southern cities with their must see attractions and gentility that just doesn’t exist in other parts of major festivals. Visit www.TourOperatorLand.com for suggested itineraries, ideas for first-timers as well as repeat visitors and to find the the country. contacts you need to help you create a trip to the South for your clients. A gourmet’s delight, the South nurtures its own food cultures: succulent barbecue, fried chicken, catfish, cheesy grits, gumbo, jambalaya, mint juleps and fried green tomatoes are all regional delicacies, endlessly tweaked by modern chefs and served in restaurants from five-star establishments to MUST SEE: roadside shacks. World of Coca-Cola Southern music history runs the gamut ATLANTA, GA Inside CNN Tour from slave spirituals to the hip-hop of In 1837, Atlanta was founded at the Georgia Aquarium OutKast. Jazz, the blues and rock ‘n’ roll Martin Luther King Jr. intersection of two railroad lines, were all born here. Nashville, the undis- National Historic Site arising from the ashes of the Ameri- puted country-music capital, and the Elvis MAJOR FESTIVALS: can Civil War to become a national mecca of Memphis will keep you honky- Atlanta Film Festival center of commerce. Without natural Atlanta Jazz Festival tonkin’ deep into the Tennessee night. The boundaries to control development, state of Louisiana remains a unique the so-called capital of the South continues its explosive repository for Cajun and zydeco music.