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2012-2013 Annual Report

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2012-2013 Annual Report 2012-2013 Annual Report Office of the Commissioner of Official Languages for New Brunswick Kings Place, King Tower, Suite 646 440 King Street Fredericton (New Brunswick) E3B 5H8 CANADA Telephone: 506-444-4229 Toll free: 1-888-651-6444 www.officiallanguages.nb.ca May 2013 ISBN 978-1-4605-0086-6 ISSN 1712-0381 (print edition) ISSN 1712-039X (online edition) Annual Report 2012-2013 Page 2 Aim Higher, Go Further! 2012-2013 Annual Report Office of the Commissioner of Official Languages for New Brunswick Annual Report 2012-2013 Page 3 June 2013 Hon. Dale Graham Speaker of the Legislative Assembly of New Brunswick Mr. Speaker: Pursuant to Section 43(21) of the Official Languages Act, I am pleased to submit the report concerning the activities of the Office of the Commissioner of Official Languages for New Brunswick for the period of April 1, 2012 to March 31, 2013. Respectfully submitted, Michel A. Carrier, Q.C. Commissioner of Official Languages for New Brunswick Annual Report 2012-2013 Page 4 TABLE OF CONTENTS FOREWORD ........................................................................................................................... 7 FROM THE COMMISSIONER ................................................................................................... 9 LANGUAGE ISSUES ............................................................................................................... 15 New Brunswick Translation Bureau – Report Study ............................................................................................. 16 1. Background.......................................................................................................................................................... 17 2. Findings ............................................................................................................................................................... 19 3. Conclusion ........................................................................................................................................................... 26 2011 Census: Profile of Linguistic Situation in New Brunswick ............................................................................. 27 Introduction ............................................................................................................................................................ 28 1. Slight decline in retention of French ................................................................................................................... 28 2. Language vitality: the gap between official languages is increasing ................................................................... 29 3. Share of French in New Brunswick: a setback on all fronts ................................................................................ 30 4. Linguistic diversification and integration of immigrants ..................................................................................... 31 5. Migration and return to population growth ....................................................................................................... 32 6. Official bilingualism: a reversal in the historical trend ........................................................................................ 33 Additional Tables ..................................................................................................................................................... 35 Annual Report 2012-2013 Page 5 INVESTIGATIONS ................................................................................................................. 42 Role of the Commissioner as regards Compliance with the Official Languages Act .............................................. 42 Statistics 2012-2013 ............................................................................................................................................. 44 Selection of Complaints ....................................................................................................................................... 46 Ambulance New Brunswick (ANB) .......................................................................................................................... 46 Department of Justice and Consumer Affairs – Moncton Courthouse ................................................................... 48 Vitalité Health Network – Edmundston Regional Hospital ..................................................................................... 49 Department of Social Development ........................................................................................................................ 50 Horizon Health Network – Dr. Everett Chalmers Regional Hospital ....................................................................... 52 Department of Transportation and Infrastructure ................................................................................................. 53 NB Power ................................................................................................................................................................. 54 Study Report ........................................................................................................................................................ 56 Analysis of a decision made by the St. Stephen’s Town Council ............................................................................. 56 COURT DECISIONS ............................................................................................................... 59 Russell Municipal By-law on Bilingual Signage Resists Legal Challenge ................................................................ 59 PROMOTION ....................................................................................................................... 63 Official Languages Video Vignettes ...................................................................................................................... 63 Signing of memorandums of understanding ........................................................................................................ 63 Commissioners Fraser and Carrier mark the 20th anniversary of the recognition of the principle of equality of both New Brunswick Official Language Communities in the Charter .................................................................... 64 Annual Report 2012-2013 Page 6 FOREWORD New Brunswick: Only Officially Bilingual Province English and French are the official languages of New Brunswick; they have equality of status and equal rights and privileges. According to the 2011 Census, 65.4% of New Brunswickers have English as their mother tongue. French is the mother tongue of 32% of the province’s residents. Official Languages Act The Official Languages Act (OLA) requires the following institutions to offer and provide their services in both official languages: • Legislative Assembly and its agencies (e.g., the Office of the Commissioner of Official Languages for New Brunswick), • provincial departments, • regional health authorities and hospitals, • Crown corporations (e.g., NB Liquor, NB Power, Service New Brunswick), • the province’s courts, • policing services, • any board, commission or council, or other body or office, established to perform a governmental function. Annual Report 2012-2013 Page 7 In addition, the OLA imposes obligations on: • cities (Bathurst, Campbellton, Dieppe, Edmundston, Fredericton, Miramichi, Moncton and Saint John), • municipalities with an official language minority of at least 20% of the population (Charlo, Dalhousie, Eel River Crossing, Rexton, Richibucto, Shediac and Tide Head), • planning commissions and solid waste commissions serving an area with an official language minority of at least 20% of its population. The OLA does not apply to private-sector enterprises, except in cases where they offer services to the public on behalf of the provincial government. Active Offer Institutions bound by the OLA have an obligation to inform citizens that their services are available in both official languages. As a result, it is not up to citizens to request service in their language, it is up to the institution to make that offer. Examples of active offer include answering the telephone or greeting someone in both official languages. Commissioner of Official Languages The OLA has established the position of Commissioner of Official Languages. The Commissioner has a dual mission: to investigate and make recommendations with regard to compliance with the Act, and to promote the advancement of both official languages in the province. The Commissioner of Official Languages is an officer of the Legislative Assembly and is independent of government. Annual Report The Act provides that the Commissioner of Official Languages must report on his or her activities each year. This tenth Annual Report presents a description of the activities carried out between April 1, 2012, and March 31, 2013. Annual Report 2012-2013 Page 8 FROM THE COMMISSIONER AIM HIGHER, GO FURTHER! THE CANADIAN CHARTER OF RIGHTS AND FREEDOMS, PILLAR OF THE CANADIAN CONSTITUTION, CONTAINS VERY FEW ELEMENTS SPECIFIC TO ANY ONE PROVINCE. THERE IS, HOWEVER, AN EXCEPTION: THE SECTIONS PERTAINING TO NEW BRUNSWICK. AT THE REQUEST OF OUR PROVINCE, THESE WERE INCLUDED IN THE CHARTER IN 1982, ANOTHER ONE IN 1993. NOT ONLY DO THESE SECTIONS PROTECT LANGUAGE RIGHTS, THEY ARE ALSO A COMMITMENT TO ACHIEVING THE NOBLE GOAL OF EQUALITY. AS THE FIRST COMMISSIONER OF OFFICIAL LANGUAGES FOR NEW BRUNSWICK, MY ROLE
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