Fourth Quarterly Report
On
Concurrent Evaluation of Implementation of National Food Security Act (NFSA) - 2013 in Chhattisgarh
Jashpur & Balrampur
Department of Food & Public Distribution
Chhattisgarh
Sponsored By:
The Ministry of Consumer Affairs, Food and Public Distribution,
New Delhi
Monitoring and Reporting Done by:
Mr. Aditya Raj & Mr. Manoj K. Singh
Xavier Institute of Social Service
Dr. Camil Bulcke Path, Ranchi-834001
Jharkhand
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Acknowledgment
This Concurrent Evaluation team of XISS is duty bound to express gratitude to the officials and people of district Jashpur and Balrampur of Chhattisgarh for their preservance and constant assistance. We also extend our sincere thanks to the Food Officers of both the districts. The share of contribution of all the Food Inspectors across the sampled villages was very valuable, our sincere regards to them also. Lastly, we would like to thanks everyone who was directly or indirectly indulge in bringing this report forward.
Mr. Aditya Raj & Mr. Manoj K. Singh Xavier Institute of Social Service (XISS), Ranchi, Jharkhand
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Table of Contents
Particulars Page No.
Acknowledgment 2
List of Tables 4
Executive Summary 5-8
Chapter I – Introduction 9-11
Chapter II - Description of Study Area 12-13
Chapter III - Beneficiary Selection and Ration Card Management 14-16
Chapter IV - Fair Price Shop Management 17-21
Chapter V - Supply Chain Management and Door step Delivery 22-23
Chapter VI - Access to food grain entitlement and FPS automation 24-25
Chapter VII - Grievance Redressal System 26-27
Chapter VIII - Vigilance Committee and Social Audit 28
Chapter IX - Digital Payment 29
Chapter X - Key Recommendations and Suggestions 30
Annexure I - Checklist for Nodal Officers i-ii
Annexure II – State Fact Sheet iii-xiii
Annexure III – District Fact Sheet – Balrampur xiv-xix
Annexure-IV – District Fact Sheet – Jashpur xx-xxv
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List of Tables
Heads Page No. 1.1 Quarterly Sample plan 11 2.1 District wise sampled village information with figures 13 3.1 Households met the following eligible criteria/ condition 14-15 Awareness levels of household heads regarding application of ration cards 3.2 15 and distance travelled Awareness levels of household heads regarding NFSA eligibility, 3.3 16 applying process and other facilities 4.1 FPS dealer ownership status 17 4.2.i Accessibility to FPS by road and distance travelled by beneficiaries 17-18 Opening duration of PDS shop and satisfaction level for timing in 4.3 18-19 distribution Status of cleanliness (storage quality) of FPS 4.4 19
4.5.i Commission/Margin of FPS dealers 20 4.5.ii Expenditure incurred monthly by FPS dealer 20 4.5.iii One-time expenditure incurred by FPS dealer 21 4.6 E-Pos/ Tablet availability 21 5.1 Status of short supply of food grains to beneficiaries 23 5.2 Automation of Supply Chain Management 23 6.1 Status of food grains not purchased voluntarily and Percentage off take 24 6.2 Food grains sample displayed at the ration shop 24-25
6.3 Satisfaction with share of wheat/rice 25 7.1 Grievances raised, officers approached and their redressal status 26
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Executive Summary
(1) Beneficiary selection and ration card management:
1.1 - The beneficiaries get information about the PHH and AAY eligible criteria from the PDS sales man, Swayam Sahayta Samooh (SHG) membes (the owner of the PDS) and the Panchyat representatives. Ones the card holder gets his share of food grains they are least bothered about other matters. The process of applying for new card/ modification/addition /deletion is known to very few in the villages. The only process they know is to contact the Sarpanch and the ward member for any work or complain related to PDS. 1.2 & 1.3 - Out of 150 surveyed beneficiaries nobody has reported that they had applied for modification/addition/deletion and the complaints were redress without any difficulty. The reason was in the month of Jan 2020, a renewal of cards took place in the state. 1.4 - The key feature/functionary involved for ration card management system was the use of Tablets in all PDS. 1.5 - No separate step has been taken to make people more aware about the tablet facility and its use. Gradually people are getting acquainted with the use of tablet and photo. 1.6 - The main barrier to use, on line services for new card application is poor due to lack of motivation, training and awareness to the salesmen and the dealers. 1.7 - Neither the exclusion error nor the inclusion error was reported during the survey. No problem prevailed in this respect. 1.8 - Vigilance committees functional in the villages do not complained about the wrong inclusion or exclusion of the beneficiaries.
(2) Access to food grain entitlements and FPS automation 2.1 - Grains supplied by PDS meet 58.4% of the monthly family requirement of rice in each family taking both the districts together. As it is rice consuming belt, rice is liked by all and the quality of rice supplied is good and there is no complain about it. 2.2 - As regards quantity, price and quality of grains supplied there is no complain. NFSA supplies 5Kg of rice and CGFSA (State share) provides 2Kg per head. In total 7 Kg of rice provided is quite enough to support the family.
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2.3- PDS shops open for about 13.7 days (average) in a month and 92% card holders reported that during the day it opens for whole day i.e. from 10 am to 5pm with one hour lunch break in the afternoon. 2.4- FPS dealer / Sales man have not received training of any kind neither managerial nor account related. 2.5 - In place of PoS machines, tablets are used so finger print based authentication is not possible. - IRIS based authentication were not reported - Integrated electronic weighing machine with Blue tooth not found at FPS and Godown. - Whip antenna to boost connectivity is not functional in any place. - Local language interface-voice/ written not provided in any PDS - Transaction completion receipts are also not provided - Micro –ATM functionality to perform cashless, BC and CSC operations are also not found. 2.6 - Biometric authentication not in use as tablets are used in all PDS 2.7 - Finger print related precautions are not applicable as tablets are used in place of PoS machines. 2.8 - Biometric failure not applicable as tablets are in use. 2.9 - Not available as tablet is used (without biometric authentication) 2.10- Not available as tablet is used (Non authentication transaction, 3 months) 2.11- Zero cases of silent cards was reported by dealers. Since, recently renewal of all the cards took place, silent cards (if existed) was removed. 2.12- All (100%) old, infirm, physically challenged beneficiary households are covered with nomination facilities. 2.13-Transactions at sample FPSs are reflected in the state portal.
(3) Supply Chain and FPS viability
3.1- Food distribution calendar of the State and District is prepared and is followed strictly. From the godown stock is dispatched on the last week of the month so that distribution of grains is initiated from the first week of coming month positively. Beneficiaries are not permitted to lift previous month’s quota as reported by the PDS sales man and the villagers. 3.2- The sampled godowns strictly adhere to the distribution calendar without failure.
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3.3- There is adequate storage capacity in the state godown, but at certain times when paddy purchase is in progress private godowns are hired on temporary basis. In godown shortage of technical and managerial staff (8 to 10 persons) was reported. Lack of adequate manpower in godown was reported. 3.4- Closing balance of FPS and Ration Card number / entitlement are not fetched automatically. It is managed with the help of tablet and information is fetched by phone. 3.5- As reported by the PDS owner, sales man and officials, facility for dispatch of SMS alert exists. But none of them could show us any received SMS. 3.6- All godowns / FPS are not linked to supply chain management. (Number of linked or unlinked FPS was not available). 3.7- Acknowledgment of supply of food grains at FPS not provided. 3.8- Daily closing balance for the FPS not available on line. 3.9- Release order, delivery order, gate pass, truck challan are on line. 3.10- Stock position of all godown and FPS are not captured on line. 3.11- Details of FPS allocation, off take and distribution are reported correctly in state Portal. 3.12- Commission paid to the dealer is Rs 0.70 per Kg of rice for NFSA quota. The payment of commission is regular without delay. 3.13- The average commission paid to the FPS dealer is about Rs 13,517/- per month (gross) in Dantewada while it is Rs. 10,790 in Beejapur. The variance in average commission of dealers depends on number of cards in the FPS. Income from other sources (gunny bags) is Rs 6,844/- per month (approx). 3.14 On line issuance of new license or cancellation was not reported to the survey team. (4) Grievance redressal system 4.1-To enhance the knowledge about functioning of toll free number/ grievance redressal system the beneficiaries do not make any effort as most of them are illiterate and not aware about the system. They also do not bother to find any useful information or sources which would be beneficial to them in future. 4.2- The card holders are satisfied with the existing avenues for grievance redressal, as because their works are redressed within 60 days. 4.3 & 4.4- Specific measures for grievance redressal arranged by the Govt. is Jan sunnwai conducted by the Dist Administration. Here redressal is done speedily. 4.5- Efforts taken by DGRO were to redress the matter received through proper channel or through Jan Sunnwai speedily.
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(5) Vigilance Committees and Social Audit 5.1- To form and strengthen Vigilance Committee no specific step has been taken up by the state Government as reported by the villagers. 5.2 -Vigilance Committees are formed in each village but regular meetings are not held and attendance register and meeting register could not be made available to the survey team. 5.3- Meetings are not held regularly so agenda of the meeting was not provided. 5.4 & 5.5- Minuets not made, so sharing with the department not done. 5.6 – Very few beneficiaries’ households were aware about FPS level VC and its members. In spite of awareness these households did not approach them for any help. (6) Portability and Digital Payment 6.1-Portability and Digital payment has not been initiated in the district of Dantewada and Beejapur. 6.2 -The major barriers in implementing of portability is due to low level of education and lack of technical knowhow among the villagers.
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Chapter I Introduction
The National Food Security Act (NFSA) that came into effect on July 5, 2013, aims to ensure food and nutritional security in human life cycle approach, by ensuring access to adequate quantity of quality food at affordable prices to people to live a life with dignity (GOI 2013). The Act provides a legal entitlement (or the ‘right to food’) of subsidized food grain to 75 percent of the rural population and 50 percent of the urban population of India. NFSA relies on four existing programmes to provide food and nutritional security: the Targeted Public Distribution System (TPDS), the Integrated Child Development Services (ICDS), the Mid Day Meal (MDM) programme and the Indira Gandhi Matritva Sahyog Yojana (IGMSY). While TPDS provides food grains to approximately 813.4 million Indians under NFSA, the ICDS and MDM programmes ensure a free meal to all children aged six months to 14 years at the Anganwadi (childcare centers) and schools, respectively. The IGMSY programme provides all pregnant and lactating mothers a maternity benefit of INR 6000.
Like every schemes and programme need evaluation to check its execution and probable modifications to be made. The Ministry of Food, Consumer and Public Distribution does the same for NFSA on a regular basis since its enactment. This quarterly evaluation enables the concerned officials to know the current situation of the schemes and where lagging behind. The result of which, several changes have taken place in the act. Since, these monitoring and evaluation studies requires institutional support for reach and resourcefulness coupled with quality and reliable report, the study entitles ‘“Concurrent Evaluation of the implementation of National Food Security Act (NFSA) - 2013 in Chhattisgarh State” was entrusted to Xavier Institute of Social Service, Ranchi by the Ministry of Food, Consumer Affairs and Public Distribution, New Delhi for the year 2018-19.
1.1 Objective of the Study The primary objective of the concurrent evaluation is to access the overall progress of the implementation of NFSA (2013) in the state of Chhattisgarh and measure and monitor the changes it has brought in, specifically: 1. At systematic level: Assessment and analysis of the progress of implementation of various aspects of the NFSA 2013.
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2. At beneficiary level: Evaluation of the benefits of NFSA on the target groups to achieve the objectives of the NFSA. 1.2 Scope of the Study The concurrent evaluation in the state of Chhattisgarh will be conducted on a quarterly basis. In the Fourth Quarter, two districts had been identified i.e. Jashpur and Balrampur. The study has provided an adequate amount of field realities in form of numbers and figures along with some descriptive understanding. The study will further be useful for the concerned official/department to act accordingly.
1.3 Timeline of the Study The concurrent evaluation was conducted for the first quarter as per the norms laid down in the ToR. The evaluation team devoted a minimum of one day per village having a Fair Price Shop. The detailed visit plan was also as below: Sl. No. District Time duration 1. Jashpur 22nd to 26th January 2020 2. Balrampur 27th to 31st January 2020
1.4 Sampling Methodology The study adopted a Multi-Stage sampling method for the concurrent evaluation. In the first stage, Districts were identified as Jashpur and Balrampur. In the second, panchayats/village/urban wards were sampled in the respective districts. In the third stage, household beneficiaries were sampled. The systematic Random Sampling method was applied to select the beneficiaries (15 from each village) having 10 PHH and 5 AAY. Adequate concentration was given to the poor, vulnerable and SC/ST population while interviewing. In each village in addition to 15 NFSA household (10 PHH household and 5 AAY Households), Vigilance Committee and Fair Price Shops (FPS) were also covered. At District level, one godown, District level Vigilance Committee, District Grievance Redressal Officer (DGRO) and one District level Food and Civil supplies officer were covered.
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Sampling Plan Table 1.1.: Sample Plan State Sampled Sample Village Sampled NFSA FPS level District beneficiaries Vigilance Rural Urban Total Rural Urban Total Committee Chhattisgarh Jashpur 4 1 5 60 15 75 5 Balrampur 4 1 5 60 15 75 5
1.5 Methods of Data Collection During the study, both primary and secondary sources of data were employed. Primary data was collected through interview schedule for beneficiaries, vigilance committees and godowns. Subsequently, secondary data were collected through online website, articles etc.
1.6 Limitations of the study There were no major limitations of the study. However, in some areas regional languages were difficult to understand. But with full support of Food Inspectors, the team successfully gathered the data from field.
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Chapter II Description of the Study Area
Chhattisgarh is located in Central India. The state shares its border with Madhya Pradesh and Maharashtra in the west, Uttar Pradesh in the north, Odisha and Jharkhand in the east and Andhra Pradesh in the south. Chhattisgarh is a state carved out on Nov1, 2000 along with Jharkhand and Uttarakhand. Currently the state comprises 27 districts. It is also known as ‘Rice Bowl of India’ because the major food crop and staple food here is Rice. The population of Chattisgarh is over 25million (Census, 2011). Hinduism is the major religion here along with Sarna.
About Jashpur: Jashpur District lies in the north-eastern corner of the state of Chhattisgarh in India adjoining the border of Jharkhand and Odisha. Jashpur Nagar is the administrative headquarters of the district. It is currently a part of the Red Corridor. During the British Raj Jashpur town was the capital of Jashpur State, one of the princely states of the Eastern States Agency. The north-south length of this district is about 150 km, and its east-west breadth is about 85 km. Its total area is 6,205 km². It is between 22° 17′ and 23° 15′ North latitude and 83° 30′ and 84° 24′ East longitude.It is divided geographically into two parts. The northern hilly belt is called the Upper Ghat. The remaining, southern part, is called Nichghat.
About Balrampur: Balrampur is a city and a municipal board in Balrampur district in the state of Uttar Pradesh, India. It is situated on the bank of river Rapti and is the district headquarters of Balrampur district. The creation of Balrampur District was done by G.D.No. 1428/1- 5/97/172/85-R-5 Lucknow dated May 25, 1997 by the division of District Gonda. Siddharth Nagar, Shrawasti, Gonda District, are situated in the east-west and south sides respectively and Nepal State are Situated in its northern side.One of the most popular Hindu worship place is situated in Tulsipur about 27 kilometers from the district headquarters. It is known as Devi Patan.The temple has the distinction of having included in 51 “Shaktipeethas” of Goddess Durga according to Hindu mythology. Balrampur city is in close vicinity of Shravasti where Lord Gautam Buddha is considered to have displayed his supernatural powers in the spiritual transformation of Angulimala, a famous dacoit who wore a necklace (mala) of fingers (anguli).The area of the district is 336917 Hec. In which the agriculture irrigated area is 221432 Hec.In the north of the district is situated the Shivalics ranges of the Himalyas which is called Tarai Region.
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Table 2.1: District wise sampled village information with figures District Village/ No. of HHs Fair FPS level District District level Town under NFSA Price Vigilance Godown Vigilance PHH AAY Shop Committee Committee Balrampur Balrampur 10 5 1 1 1 1 Dahejwar 10 5 1 1 Ramanuj ganj 10 5 1 1 Sarnadih 10 5 1 1 Kamalpur 10 5 1 1 Total (i) 50 25 5 5 1 1 Jashpur Dhodhidaand 10 5 1 1 1 1 Kunkuri 10 5 1 1 Dumartoli 10 5 1 1 Bumtel 10 5 1 1 Duldula 10 5 1 1 Total (ii) 50 25 5 5 1 1 Total (i) + (ii) 100 50 10 10 2 2
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CHAPTER III Beneficiary Selection and Ration Card Management 3.1 Instances of eligible but left out beneficiaries Out of the 10 surveyed villages no such cases in any of the surveyed districts have been found that any household is eligible but not receiving ration. All the eligible households are possessing ration card and receiving entitled ration of each month.
3.2 Effectiveness of mechanism to identify eligible/ineligible beneficiaries Under NFSA, eligible or ineligible beneficiary households are identified using “exclusion approach.” Under this approach, there is a list of simple and transparent exclusion criteria, and then every rural household is eligible by default unless it meets one or more of these criteria. In Chhattisgarh, a household is excluded from the eligibility if it meets the following criteria: i) Ownership of four-wheeler used as commercial purposes. ii) Ownership of more than five acres of irrigated land or ten acres of any land. iii) Member pays income tax. iv) Regular Government employment and v) Possession of pucca house with more than three rooms. No such case was found where the interviewed beneficiaries fulfilled any of the above criteria and still eligible under NFSA. Please refer to the table below: Table 3.2 Households met the following eligible criteria/ condition
3.3 Ease in applying new ration card or modification Among the 150 interviewed beneficiaries, only 2 (1.4%) of them was such who had applied for new ration card or for addition/ deletion of members in the ration card in the last one year. He/She responded that had travel less than five kilometers. Table 3.1 Awareness levels of household heads regarding application of ration cards and distance travelled Village/ HHs applied for new If yes, distance travel for new ration Town ration card / addition card / addition & deletion of member/ & deletion of member/ duplicate card
duplicate card
s s s Yes No s m ile m
m k m b k e/ k o k m m o
H 6 - 10 10 6 - 10 - 20 10 - At At Above 20 Above esta 5 than Less through through
Balrampur Balrampur 0 15 - - - - - Dahejwar 05 15 - - - - - Ramanuj ganj 1 14 - 1 - - - 1 XISS | NFSA-2013 4th Quarter Report 2019-20/ Chhattisgarh Page 14
Sarnadih 0 15 - - - - - Kamalpur 0 15 - - - - - Total (i) 1 74 - 1 - - - Jashpur Dhodhidaand 0 15 - - - - - Kunkuri 0 15 - - - - - Dumartoli 0 15 - - - - - Bumtel 0 15 - - - - - Duldula 1 14 - - - - - Total (ii) 1 74 - 0 - - - Total (i)+(ii) 2 148 - 1 - - - (1.4) (98.6)
3.4 Level of awareness regarding procedure Among the interviewed respondents/beneficiary households, only 11 (7.3%) are aware of the NFSA elegibility criteria. Similarly, only 7(4.7%) are aware of the process of applying for new or duplicate ration card. This shows that problem of unawareness persists in the village level. Refer to the table below:
Table 3.2 Awareness levels of household heads regarding NFSA eligibility, applying process and other facilities Distraict Village/ Town Awareness of Aware of the Aware of the following the eligibility process of facilities availing the services criteria for applying for availing benefits new or duplicate
ration card s r t ne r
Yes No Yes No e a li h n No t w
BLC BLC CSC/ VLE a e O O
Balrampur Balrampur 1 14 1 14 1 - - - 14 Dahejwar 1 14 1 14 1 - - - 14 Ramanuj ganj 1 14 0 15 - - - - 15 Sarnadih 1 14 0 15 - - - - 15 Kamalpur 0 15 0 15 - - - - 15 Total (i) 4 71 2 73 2 - - - 73 Jashpur Dhodhidaand 2 13 1 14 1 - - - 15 Kunkuri 4 11 4 11 4 - - - 11 Dumartoli 0 15 0 15 - - - - 15 Bumtel 0 15 0 15 - - - - 15 Duldula 1 15 0 15 - - - - 15 Total (ii) 7 68 5 70 5 - - - 70 Total (i)+(2) 11 139 7 143 7 - - - 143
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3.5 Aadhar Number seeding, Mobile Number and Bank Account In the table 3.5. (i) below, aadhaar seeding with mobile number and bank account is given. Almost 100% respondents have their aadhaar number linked with both bank account and mobile number. Also, approximately 100% benefeciaries had both bank and mobile number linked with ration. Refer to table below:
Table 3.3: Aadhar, Mobile no. and bank a/c seeding with ration card District Village/ Town No. of Aadhaar No. Seeded Bank A/c No. & Mobile members with the following No. seeded in Ration seeded Card
e e Aadhaar No.
n n ile ile & & & c / /c b b in Ration ank ank ank ank No No o o A A B B B B
Card A/c A/c M M
Balrampur Balrampur 51 - 15 - - 15 - Dahejwar 43 - 15 - - 15 - Ramanuj ganj 53 - 15 - - 15 - Sarnadih 49 - 15 - - 15 - Kamalpur 50 - 15 - - 15 - Total 246 - 75 - - 75 - Jashpur Dhodhidaand 56 - 15 - - 15 - Kunkuri 57 - 15 - - 15 - Dumartoli 62 - 15 - - 15 - Bumtel 74 - 15 - - 15 - Duldula 46 - 15 - - 15 - Total 295 - 75 - - 75 - Total 541 - 150 - 150 - (100%) (100%)
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Chapter IV Fair Price Shop Management 4.1 Ownership pattern of FPS Dealer Out of 10 FPS surveyed most of the Fair Price Shop (FPS) dealers, 5 among 10 are managed by the Self Help Groups; 3 by PRI and 2 by Co-operatives. None of the FPS was found managed by private players as a policy of the state government. Refer to the table below: Table 4.1 FPS Dealer Name & type of Ownership District Village/ Town FPS Dealer Name Type of Ownership Balrampur Balrampur Rajandra Singh Women Self Help Group Dahejwar Krishna Gupta Women Self Help Group Ramanuj ganj Umesh Soni Women Self Help Group Sarnadih Aniruddh Singh Women Self Help Group Kamalpur Tripti Vishwas Women Self Help Group Jashpur Dhodhidaand Anuj Tirkey Panchayat Raj Kunkuri Rajni Kant Jain InstitutionCooperative Dumartoli Sohan Ram Bhagat Panchayat Raj Bumtel Manohar Ekka InstitutionPanchayat Raj Duldula Shivani EKKA PanchayatInstitution Raj Institution 4.2 Accessibility – distance travelled to FPS Out of the 150 interviewed beneficiaries, 92 approximately(61%) beneficiaries told that they have to travel less than 1 km to receive their ration from FPS while the remaining 39% responded that that they had to travel more than 1 but less than 3kms to take ration from the FPS shop.
Regarding the information of ration supply, 70% told that they got to know through visiting ration shop personally. 14% said ration dealer inform them, while other 14% of the beneficiaries get to know through their friend and neighbours. Refer to the table below:
Table 4.2: Accessibility to FPS by road and distance travelled by beneficiaries District Village/ Town Distance of Fair Information about the distribution of Price Shop from foodgrains house 0-1 0-2 0-3 Personally Through Friends & Drum km km km , visiting the ration neighbour beating the ration dealer shop Balrampur Balrampur 4 11 0 14 1 0 0 Dahejwar 2 13 0 12 3 0 0 Ramanuj ganj 12 3 0 10 4 0 1 Sarnadih 13 2 0 9 3 3 0
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District Village/ Town Distance of Fair Information about the distribution of Price Shop from foodgrains house 0-1 0-2 0-3 Personally Through Friends & Drum km km km , visiting the ration neighbour beating the ration dealer shop Kamalpur 8 7 0 9 3 3 0 Total(i) 39 36 0 54 14 6 1 Jashpur Dhodhidaand 14 1 0 13 0 1 1 Kunkuri 10 5 0 14 1 0 0 Dumartoli 11 4 0 12 2 1 0 Bumtel 11 4 0 3 1 10 1 Duldula 7 8 0 9 3 3 0 Total (ii) 53 22 0 51 7 15 2 Total(i)+(ii) 92 58 0 105 21 21 (14.0) 3 (61.3) (38.7) (70.0) (14.0) (2.0)
4.3 Adherence to food distribution calendar and quality of service delivery
The number of opening days is fixed for all the Fair Price Shops in Balrampur and Jashpur. On further investigation, it was found out that the food grains are generally distributed within first 15 days of each month to most of the households. However if some beneficiaries could not receive their ration because of any reason they are free to come any time within the month and receive their ration. Generally, within 15-25 days all the beneficiaries take their rations. Average opening days of FPS in Balrampur and Jashpur is 20 days.
In whole, 99% of the respondents were satisfied with the distribution timing of rations. Refer to the table below: Table 4.3: Opening duration of PDS shop and satisfaction level for timing in distribution District Village/ Opening day of ration shop is fixed Satisfaction with the number of Town working days of Ration Shop Yes No If Yes, No. of Yes No opening days Balrampur Balrampur 15 - 20 15 - Dahejwar 15 - 20 15 - Ramanuj ganj 15 - 19 15 - Sarnadih 15 - 20 14 1 Kamalpur 20 - 15 - 15 Total (i) 19.8 days 1 75 0 74 (average) Jashpur Dhodhidaand 15 - 20 14 1 Kunkuri 15 - 19 15 - Dumartoli 15 - 20 15 -
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District Village/ Opening day of ration shop is fixed Satisfaction with the number of Town working days of Ration Shop Yes No If Yes, No. of Yes No opening days Bumtel 15 - 20 15 - Duldula 20 15 15 - - Total (ii) - 19.9 days 75 74 1 (average) Total (i)+ (ii) 150 - 19.9 days 148 2 (100%) (average) (98.7%) (1.3%)
4.4 Quality of storage facility Regarding the cleanliness of FPS, 5 out of 10 FPS were well maintained. The shops were neat and clean and also the records were maintained properly. However, remaining 5 shops needed improvement in respect to their cleanliness and overall. Refer to the table below: Table 4.4: Accessibility of FPS by pucca road and its cleanliness (storage quality) District Village/ Accessibility of Status of cleanliness of FPS Town FPS Yes No Well Not so well Needs maintained maintained improvement Balrampur Balrampur 1 - 1 - - Dahejwar 1 - 1 - - Ramanuj ganj 1 - - - 1 Sarnadih 1 - - - 1 Kamalpur 1 - - - 1 Total (i) 5 - 2 - 3 Jashpur Dhodhidaand 1 - 1 - - Kunkuri 1 - 1 - - Dumartoli 1 - - - 1 Bumtel 1 - 1 - - Duldula 1 - - - 1 Total (ii) 5 - 3 - 2 Total (i)+(ii) 10 - 5 - 5 4.5 Income and Expenditure of FPS dealers In this section, income and expenditure of each FPS dealers is dealt. In the table 4.5.(i), the margin or commission of FPS dealers each month is acquired village/FPS wise from different sources. This variation found is because of the quantity of entitlement they received and number of ration cards. Table no. 4.5 (ii) and (iii) shows about the one time expenditure and monthly incurred expenses.
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Table 4.5.(i) Commission/Margin of FPS dealers
District Village/ Margin (in Rs.) Town NFSA Non- Sugar Kerosene Gunny Total Food- NFSA bag grains Food- grains Balrampur Balrampur 3616.50 3924.50 26.70 480.0 3600.00 11647.7 Dahejwar 1592.60 1419.00 16.20 188.5 3000.00 6216.3 Ramanuj 4098.50 994.50 16.44 240.3 3200.00 8549.74 ganj Sarnadih 2952.00 4997.00 27.6 400.6 3000.00 11377.2 Kamalpur 1366.50 4442.20 16.56 320.5 2400.00 8545.76 Total 13626.1 15777.2 103.5 1629.9 15200 46336.7 Jashpur Dhodhidaand 5621.00 1665.00 20.92 225.5 3200.00 10732.42 Kunkuri 15242.00 4237.00 50.00 461.0 9600.00 29590 Dumartoli 4515.00 948.00 18.70 175.2 2400.00 8056.9 Bumtel 5418.00 1686.00 16.50 230.9 2350.00 9701.4 Duldula 5118.00 1486.00 26.29 330.5 2150.00 9110.79 Total 35914.00 10022.00 132.41 1423.1 19700.00 67191.51
Table 4.5(ii): Monthly expenditure incurred (in Rs.) District Village/ Town Expenditure incurred
a a t / y y ce y t a of of y i r
t
D v l y y n t i r a t nan na o ici n t i a e r e o l t o t i ec t a a t R n T r i a S nn t lec a o S E Purchase Purchase c M Internet/ Internet/
Balrampur Balrampur 2000.00 0 0 499.00 2500 300.00 5299 Dahejwar 1200.00 0 0 400.00 0 0 1600 Ramanuj ganj 0 1800.00 200.00 499.00 0 1000.00 3499 Sarnadih 2000.00 0 0 399.00 1000 400.00 3799 Kamalpur 1000.00 0 0 198.00 700 300.00 2198 Jashpur Dhodhidaand 4000.00 0 0 200.00 800 0 5000 Kunkuri 5000.00 0 0 200.00 200 0 5400 Dumartoli 2000.00 0 0 0 0 0 2000 Bumtel 3500.00 0 0 0 0 0 3500 Duldula 3900.00 0 0 0 0 0 3900
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Table 4.5. (iii). One time expenditure incurred by FPS dealer District Village/ Town Expenditure incurred Tablet / Electronic Finger Print Kerosene Total Laptop/ weighing Scanner/IRIS Drum Desktop/Printe scale device r Balrampur Balrampur 15000.00 8000.00 0 4250.00 27250 Dahejwar 8000.00 6000.00 1000.00 0 15000 Ramanuj ganj 13000.00 8500.00 0 9000.00 30500 Sarnadih 13000.00 6000.00 0 0 19000 Kamalpur 13600.00 6000.00 0 9700.00 29300 Jashpur Dhodhidaand 14000.00 2000.00 0 5000.00 21000 Kunkuri 13000.00 7000.00 0 2000.00 22000 Dumartoli 12000.00 7500.00 0 0 19500 Bumtel 15000.00 6500.00 0 2000.00 23500 Duldula 15000.00 6500.00 0 2800.00 24300 4.6. Availability of EPos/ Tablet at FPS and usage In Balrampur and Jashpur district, none of the FPS had E-Pos machine and all the operation is done via Tablet with internet enabled. None of the FPS gives receipt. In every transaction, entitled ration is given by taking photograph of the beneficiary. Refer to the table below: Table 4.6: E-Pos/ Tablet availability District Village/ Tablet installed Use of Tablet at visit Town Yes No Operational Non-operational
Balrampur Balrampur 1 - 1 - Dahejwar 1 - 1 - Ramanuj ganj 1 - 1 - Sarnadih 1 - 1 - Kamalpur 1 - 1 - Total 5 - 5 - Jashpur Dhodhidaand 1 - 1 - Kunkuri 1 - 1 - Dumartoli 1 - 1 - Bumtel 1 - 1 - Duldula 1 - 1 - Total 5 - 5 -
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CHAPTER V Supply Chain Management and Door Step Delivery 5.1 Food Calendar and adherence to it It was found that there was no delay in receiving stock from FCI godown to district godown. The district godown receives their stock in the last week of the month and by the, godowns receive the SIO (Store Issue Order). Ration gets available in the FPS prior the month gets started, i.e., by 30th. Distribution also takes place usually in the first week of month. 5.2 Working of online system During the survey it was observed that 100% online system was functional. Although in all the FPS Tablet are present and food grains are distributed through online, but in case of any failure, rations are also distributed in off-line mode and then data sent once internet is available. Regarding the supply chain management it is fully online. The Stock position of godown i.e. opening balance, receipt, dispatch and closing balance are captured online. Movement of food grains i.e. delivery orders, release orders, truck challans and gate passes are captured online. 5.3 Sharing of information on movement and arrival of food grains
For movement of food grains and passing of information things were been managed online. For transporting of food grains in trucks the shortest route charts are followed strictly and it is also monitored that the trucks do not take a different route to reach the scheduled FPS. This is vital as because route change by the trucks carrying food grains may have chances of pilferage. Special instruction has been given to the transport company in this regards. 5.4 Issues of short supply In all the ten fair price shops surveyed no complain of short supply of grains was observed or noted by the evaluating team. FPS dealer as well as the beneficiaries’ did not complain of any incidence of short supply. 93% of the total beneficiary interviewed was not in the opinion of short supply, while 7 % were not aware of it. Refer to the table below:
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Table 5.1: Status of short supply of food grains to beneficiaries
Village Problem of underweight experienced Total District Yes No Not aware Balrampur Balrampur 0 15 0 15 Dahejwar 0 13 2 15 Ramanuj ganj 0 14 1 15 Sarnadih 0 14 1 15 Kamalpur 0 15 0 15 Total (i) 0 71 4 75 (100) Jashpur Dhodhidaand 0 14 1 15 Kunkuri 0 14 1 15 Dumartoli 0 13 2 15 Bumtel 0 14 1 15 Duldula 0 14 1 15 Total (ii) 0 69 6 75 (100%) Total (a + b) 0 140 (93.3%) 10 (6.7%) 150 (100%)
5.5 Automation of Supply Chain Management at FPS level The following below table deal with the supply chain management at FPS level. Refer to the table below:
Table 5.2: Automation of Supply Chain Management Automation of supply chain: Balrampur Jashpur 1. Supply chain application deployed in the Godown Yes Yes 2. Godown staff attended any training on supply chain No No Application 3. Was user manual provided No No 4. Stock position captured online Yes Yes 5. Stock position captured online and fully automated Yes Partial 6. Movement of food grains captured online Yes Yes 7. Movement of food grains captured online and fully Yes Partial Automated 8. Payment flow from FPS/payment acknowledgement Yes Yes captured online 9. Payment flow from FPS/payment acknowledgement Partial No captured online and fully automated 10. SMS alert service for arrival of food grains captured Yes Yes Online To PDS only To PDS only 11. Is route mapping done for all the FPSs No No 12. Food grains delivered to FPSs weighed using FPS level No No electronic weighing machine liked to ePoS/Tablet 13. Stock position of go-down are in public domain Yes Yes 14 Movement of food grains are in public domain No No 15. SMS alert service about arrival of food grains at FPS Yes Yes
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CHAPTER VI Access to Food Grains Entitlements and FPS Automation 6.1 Timely availability and percentage off-take by household Out of 150 interviewed beneficiaries, all of them responded that they receive their ration timely and very rarely they experience any delay. The timing as well as the number of opening days of FPS is fixed and most of the beneficiaries receive their ration within one week of distribution. There is 100% take-off of ration by the beneficiaries. In the past three months not even a single such case was reported where the beneficiary voluntarily did not purchase food grains from the PDS shop. Table 6.1: Status of food grains not purchased voluntarily and Percentage off take District Village Number of times voluntarily Percentage off take of food did not grains by the HHs buy food grains Balrampur Balrampur 0 100% Dahejwar 0 100% Ramanuj ganj 0 100% Sarnadih 0 100% Kamalpur 0 100% Jashpur Dhodhidaand 0 100% Kunkuri 0 100% Dumartoli 0 100% Bumtel 0 100% Duldula 0 100%
Table 6.2 Food grains sample displayed at the ration shop & foreign particles found in food grains.
District Village/ Sample display of Same sampled Foreign particles Town foodgrains at the ration quality of foodgrains found in foodgrains shop distributed Yes No Not Yes No/ Not Yes No aware aware Balrampur Balrampur 2 12 1 1 1 - 15 Dahejwar 0 15 0 - - - 15 Ramanuj ganj 7 7 1 5 2 - 15 Sarnadih 9 6 0 8 1 - 15 Kamalpur 0 14 1 - - - 15 Total (i) 18 54 3 14 4 0 75 Jashpur Dhodhidaand 0 15 0 - - - 15 Kunkuri 0 15 0 - - - 15 XISS | NFSA-2013 4th Quarter Report 2019-20/ Chhattisgarh Page 24
Dumartoli 2 13 0 2 - - 15 Bumtel 2 13 0 1 1 - 15 Duldula 0 15 0 - - - 15 Total (ii) 4 71 0 3 1 0 75 Total (i) +(ii) 22 125 3 17 5 (22.7) 0 150 (14.7 (83.3%) (2.0% (77.3%) (100%) %) )
Table 6.3: Satisfaction with share of wheat/rice
District Village/ Town Satisfied with the share/proportion of rice/wheat Yes No Balrampur Balrampur 15 0 Dahejwar 15 0 Ramanuj ganj 14 1 Sarnadih 15 0 Kamalpur 14 1 Total (i) 73 2 Jashpur Dhodhidaand 14 1 Kunkuri 14 1 Dumartoli 15 0 Bumtel 12 3 Duldula 14 1 Total (ii) 69 6 Total (i)+ (ii) 142 (94.7%) 8 (5.3%)
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CHAPTER VII Grievance Redressal System
7.1 Overview of grievance redressal mechanism in the study area The grievance redressal mechanism was very ineffective in both the districts. The beneficiaries were totally unaware about it and the monitoring team could hardly feel its active existence.
7.2 Beneficiaries grievance related to PDS and awareness about different channels Out of the 150 interviewed beneficiaries, none of the respondent have raised any grievance related to functioning of ration shop and Public Distribution System such as Denial of food grains, Lower quality of food grains, over pricing, non-issue or delay in addition/subtraction in ration card, non- display of required details in FPS, misbehaviour of FPS dealer, delay in arrival of food grains etc. in last one year. Refer to the table below:
Table 7. 1: Grievances raised, officers approached and their redressal status
District Village/ Grievances Authorities Nature of Redressal done Town raised Approached grievances Yes No Not Applicable Not Applicable Not Applicable Balrampur Balrampur - 15 15 15 15 Dahejwar - 15 15 15 15 Ramanuj ganj - 15 15 15 15 Sarnadih - 15 15 15 15 Kamalpur - 15 15 15 15 Total - 75 75 75 75 Jashpur Dhodhidaand - 15 15 15 15 Kunkuri - 15 15 15 15 Dumartoli - 15 15 15 15 Bumtel - 15 15 15 15 Duldula - 15 15 15 15 Total - 75 75 75 75 8 7.3 Utilization and performance of toll-free number and on line grievance redressal system. Toll-free numbers were not known any of the interviewed beneficiaries as a result nobody ever used it to redress any grievance. Similarly none of the beneficiaries were aware about the online facilities available to them. However, every information was displayed in the FPS such as DGRO, Toll free number etc.
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7.4 Working of DGRO None of the interviewed beneficiaries were aware about District Grievance Redressal Officer and its effective working was not reported. Similar is the case for State Food Commissioner.
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CHAPTER VIII Vigilance Committees and Social Audits 8.1 Formation, Composition and linkages between Vigilance Committee Fair Price Shop Vigilance Committees were in existence in each surveyed FPS however, not in efficient manner. In the district also, vigilance committees was not formed/active. 8.2 Capacity building and Awareness levels of VC members. The awareness level among the Vigilance committee members was found very low. The members were not at all aware about their roles and responsibilities and were not practicing the same. It was found that no such programmes were conducted by the administration for the capacity building of the VC members. 8.3 Functioning of Vigilance Committee It was found that the Vigilance Committee was not functioning properly. No proper records of regular meetings and follow ups were produced to the monitoring tem. 8.4 Instances of Irregular and malpractice reported by VC members No such cases of malpractices of FPS were reported by the Vigilance Committee. It was found that the Vigilance Committee members were not aware about the beneficiaries and were least interested about the various issues and grievances faced by them. Understanding the various issues and grievances of beneficiaries requires regular interaction with them. No such record of meetings of VC members and beneficiaries were produced to the monitoring team. Even the beneficiaries were not aware about the Vigilance committee. 8.6 Social Audit- planning, execution and impact No such social audits were conducted by the Vigilance Committee. It seemed that the Vigilance committee was least concerned about the grievances of the beneficiaries and had no proper plan to resolve the grievances of the beneficiaries in the future
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Chapter IX Digital Payment
9.1 Use of digital payment facility Mostly there was no facility of digital payment found in any of the FPS. The beneficiaries have to pay in cash after receiving their entitled ration. The beneficiaries too prefer to pay in cash as most of them are not aware and accustomed to the digital payment process. 9.2 Issues with digital payment At present there are no issues reported as because digital payment is not used in the surveyed areas.
Chapter X Key Recommendation
Some of the key recommendation suggested by MI is based on their experience and observation. This may be proved beneficial for the concerned for further improvement in the implementation.
• Vigilance committee at FPS level should be trained on their functioning part, preparation of minutes etc. • There should be regular meeting organize on monthly basis or quarterly basis by the vigilance committee at the FPS and district level. • There should be periodic training programme for officers and vigilance committee members for smooth functioning of the NFSA at the district level. • There should be regular periodic meeting and follow-up of the vigilance committee by the officers of food department • Social audit should be organized by the officers of the food department at least twice in a year at the FPS level. • As suggested by most of the interviewed beneficiaries there should be provision of selling of Non- PDS commodities at PDS shops. • There should be some awareness campaign like audio record play at the PDS shops on regular basis regarding role and responsibilities of vigilance committee, process of addition and deletion of members in the ration card, for new ration card, entitlement of PDS commodities per head, rate, etc.
ANNEXURE I CHECK LIST FOR NODAL OFFICERS SECTION-1: Beneficiary selection and ration card management 1. 2,63,224 households and 14,91,879 members have identified under NFSA in Balrampur and 51,046 households and 255,230 members have identified under NFSA in Jashpur districts. The details of each household and member details are available in the state portal online. 2. Online Ration Card management system is functional in the state. a. Online mechanism for receiving application for new/duplicate ration cards is functional. b. The system in place is a workflow-based system. c. The online facilities are available to the beneficiaries in the block level through CSCs and the beneficiaries themselves can also apply using their computers or Smartphone’s. d. No beneficiaries reported that they receive acknowledgment after applying online, but there is a provision for acknowledgment through SMS. e. Details of Ration Card Management System are correctly reported on NFSA dashboard. 3. Aadhaar based deduplication and validation has taken place in both the districts but no record was provided for it. 4. In the strategy to ensure inclusion of only genuine beneficiaries is through field investigation. But the biggest shortcoming in this strategy is the scarcity of manpower to conduct field verifications. SECTION-2: Online Allocation and Supply Chain Automation 1. The distribution cycle for food grains in the state is monthly. 2. The godowns of SFC (State Food Corporation) is not fully automated. At places tablets have been distributed for online capture of data. But it doesn’t strictly follow online procedures. 3. Allocation Orders are not system generated. 4. There is a huge shortage of manpower to handle proper functioning of supply chain management. In both districts the post of District Supply Officer is vacant. Also, in block level at most places Block Development Officer is handling the supply chain. 5. Quality of foodgrains is satisfactory but no strict quality control mechanism was found. 6. Stock position of godowns is visible in the state portal and stock position of FPS is visible online. 7. Delivery Orders, Release Orders, Truck Challans, Gate Passes are partially system generated and not transparently visible on the state portals. 8. No SMS alerts are received by the beneficiaries or FPS before arrivals of food grains as reported by the beneficiaries. 9. The details of allocation, off take and distribution are reported correctly on the NFSA dashboard
XISS/RANCHI/Concurrent Evaluation of NFSA- Chhattisgarh Page i
SECTION-3: FAIR PRICE SHOP AUTOMATION 1. In both the districts biometric authentication is used to authenticate the beneficiaries. No case of denial of food grains due to failure of biometric authentication was reported. 2. Online system for such analysis at district level was reported. 3. In case if the e-Pos is unable to read the fingerprint than the beneficiary can take the food grains by authenticating use OTP sent on the beneficiaries’ mobile number. 4. a. There is no facility for e-KYC or fusion finger in the state. b. Beneficiaries can seed their Aadhar/Mobile using the online facilities. c. Electronic weighing machines are not online. d. Voice and print is available in Hindi but not available in the local language. e. Micro-ATM functionality is not available. 5. There is no system in place at district level to assess the Silent Ration Card. Even no record was provided for silent cards. But Ration shop dealer do provide list of such cards when asked for. 6. Portability and Digital payment are not functioning in the state. The major barrier for introducing portability is stock management in FPS. And for Digital payment even the beneficiaries are not very keen for it. SECTION-4: FAIR PRICE SHOPS AND THEIR VIABILITY 1. Average tonnage in both districts is approximately 618 qt per shop and average population covered per shop is 1336. 2. In both the district most visited FPS where of Private License. 3. Commission rate of food grains in the state is Rs.1/kg. 4. a. Sale of Non-PDS item was not found in any visited FPS. b. Sale of MDM was also not reported but food grains for ICDS were being sent by FPS. c. No activities of Business/Banking correspondent or CSC operations was found.
SECTION-5: MONITORING AND GRIEVANCE REDRESSAL 1. Grievance redressal system in the state is flawed as FPS level vigilance committee has not been formed and vigilance committee in district level is dormant and ineffective. 2. No vigilance committee has been formed in FPS level and therefore there is a huge shortcoming. 3. No awareness generation activities were reported in the FPS and village level, though some beneficiaries confirmed that they received monthly call from the dept. telling them about toll-free numbers, etc. 4. No Social audit was reported.
XISS/RANCHI/Concurrent Evaluation of NFSA- Chhattisgarh Page ii
ANNEXURE II STATE FACT SHEETS FOR SHARING KEY FINDINGS OF CONCURRENT EVALUATION
Name of State Chhattisgarh Name of MI Xavier Institute of
Social Service (XISS), Ranchi, Jharkhand
Time period (Quarter) January. ’2020;4th No. of Sample districts 2 Quarter District wise distribution of sample S. no District names District 1 District 2 District 3 District 4 Total (Balrampur) (Jashpur)
1 Godowns 1 1 - - 2 2 District VCs 0 0 - - 0 3 PHH Rural 40 40 - - 80 Urban 10 10 - - 20 beneficiaries Total 50 50 - - 100 4 AAY Rural 20 20 - - 40 Urban 5 5 - - 10 beneficiaries Total 25 25 - - 50
Rural 4 4 - - 8
5 FPS level VCs Urban 1 1 - - 2 Total 5 5 - - 10
Rural 4 4 - - 8
6 FPS dealers Urban 1 1 - - 2 Total 5 5 - - 10
Balrampur Total Jashpur Total I Ration Card Management sample sample
Has four-wheeler 0 75 0 75
No. of sample Has irrigated land above 5 acres 0 75 0 75
households Members pays income tax 0 75 0 75
meeting Member is govt Servant 0 75 0 75 1. following Meets any other exclusion criteria 0 75 0 75 condition notified by State Govt. Meeting any one of the above
criteria 0 75 0 75
Number of sample households aware of eligible
2. households in their village who are not covered under 0 75 0 75 NFSA? Number of eligible but left-out households recollected 3. 0 75 12 75 by sample households? Number of eligible but left-out households identified by 4. 0 75 0 75 MI during group discussion in the study village? Number of eligible but left-out households verified by 5. 0 75 0 75 MI?
Number of households aware about the eligibility/
6. identification criteria for availing benefits of National 0 75 11 75 Food Security Act? 7. Number of households that has female members above 105 75 119 75
18 years of age Number of households where women above 18 yrs is 8. 72 75 71 75 recognized as household head 9. Awareness of the process of applying for new or 1 75 1 75
duplicate ration card/ member addition & deletion etc.?
Awareness regarding online process for applying for 3
10. new or duplicate ration card/ member addition & 75 7 75 deletion etc. Number of households that
reported new ration
1 75 1 75 card/addition & deletion in last
one year
Average cost incurred by them for new ration card/ Rs. 43.13 Rs. 44.71 modification etc. (in Rs.)
Average time taken for new New ration ration card/ modification etc. (in 41 days 42 days card/addition & 11. hrs.) deletion done in last Households traveling more than one year 5 kms to avail the RC related 0 75 0 75 services
Households traveling more than 10 kms avail the RC related 0 75 0 75 services
Households traveling more than 20 kms avail the RC related 0 75 0 75 services
Quantity & Balrampur Total Jashpur Total II Price sample sample Number of households not aware about NFSA 1 0 75 0 75 entitlements Number of households not getting full quota of food 2 0 75 0 75 grains in the past six months Ration dealer refused to 0 75 0 75 give full quota Grain supplies "ran out"
by the time we went to 0 75 0 75
buy/ Grain supplies did Reasons for not getting full 2 not reach the ration shop quota Family migrated to other 0 75 0 75 area
Did not have food grain requirement/ did not lift 0 75 0 75 voluntarily
Voluntarily not lifted Once 0 75 0 75 3 entitlement (in last three Twice 0 75 0 75 months) Thrice 0 75 0 75
Number of households
encountering under- 0 75 0 75
Problem of under- weighment 4 weighment Average quantity lost due to under weighment 0 75 0 75 (per month Problem of Overcharging Number of households 5 0 75 0 75 reporting over charging
of price
Average amount given in excess due to 0 75 0 75 overcharging (per kg in Rs) No. of households
reporting that sample of
food grains are not 18 75 4 75 displayed at the ration Display of sample food 6 shop grains Number of FPS where the investigators did not 3 5 4 5 observed display of sample No of households that found a lot of foreign particles in 7 0 75 0 75 the food grains
Number of Households
2 75 6 75
not satisfied
Number of Households Satisfaction w.r.t rice & demanding higher share 75 75 75 75 8 wheat share of rice Number of Households
demanding higher share 5 75 6 75 of wheat Average Foodgrain Quantity consumed by HHds per 9 17.09 22.6 capita per month (in kg) 10 Average share of PDS grain (in %) 81.1 78.1
III Fair Price Shop Balrampur Total Jashpur Total services sample sample Private 1 5 0 5
Panchayat Raj Institution 0 5 4 5
1 Ownership of FPSs Cooperative 0 5 1 5 Women Self Help Group 4 5 0 5 Others (Male SHG) 0 5 0 5 Average distance of FPS as reported by households (in 2 2.3 75 2.1 75 km) km km more than 1 Km distance from 49 75 53 75 FPS Number of more than 2 Km distance from 3 households 26 75 22 75 reporting FPS
more than 3 Km distance from 0 75 0 75 FPS 4 Number of FPSs accessible with pucca road 5 5 5 5 5 Avg. no. of FPS open days in a month 21 days 19days Number of households not satisfied with number of FPS 6 0 75 0 75 working days Number of households dissatisfied/ very dissatisfied 7 0 75 0 75 with the timings of distribution of food grains at PDS Nomination/ home No. of RCs availing nomination facility in sample FPS 0 75 0 75 delivery facility in
8 sample FPS No. of RCs availing home 0 75 0 75 delivery facility in sample FPS
No. of sample households where
Sample households all members are above 65/ 0 75 0 75 who reported disabled availing No. of sample households 9 0 75 0 75 nomination/ home availing nomination facility
delivery facility in No. of sample households FPS availing home delivery facility in 0 75 0 75 sample FPS Opening and closing times of FPS 5 5 5 5 Number of FPSs Monthly entitlement of PHH&
AAY category 5 5 5 5 where display of the following Retail issue price per kg for PHH 10 & AAY category 5 5 5 5 information was Total no. of PHH & AAY observed households/ beneficiaries 0 5 0 5 List of names of PHH and AAY beneficiaries 0 5 0 5 Quantity received, distributed & in stock 5 5 5 5
IV FPS automation Balrampur Total Jashpur Total sample sample 1 No of sample FPSs with e-POS machine/ Tablet 5 5 5 5 Number of households not getting a printed receipt from 2 e-PoS machine in local language 75 75 75 75
3 % of Household where not even one member has seeded 0 75 0 75 Aadhaar 3 % of beneficiaries in sample households that have not 0 % 75 0 % 75 seeded Aadhaar number Not aware 0 75 0 75
Reason given by Not applied for Aadhaar 0 75 0 75 Applied but Aadhaar not beneficiaries for not generated 0 75 0 75 4 seeding Aadhaar Detail submitted but not yet seeded 0 75 0 75
Do not wish to seed 0 75 0 75 Total food grain distributed in sample 6362 kg 5 8704 kg 5 FPS during last month % of foodgrains sold through PoS in 0 5 0 5 sample FPS Food grain % of foodgrains sold after successful transaction last 0 5 0 5 biometric 5 month at % of foodgrains sold after other forms sample FPS of authentication through PoS (OTP/ 100 % 5 100 % 5 (last month) Photo/tablet)
% of foodgrains sold in non- authenticated mode through PoS (in 0 5 0 5 Kg) Average time taken to complete one 4.52 min 4.27 min Time taken to transaction through PoS 6 complete one No of households that reported more 01 75 02 75 transaction than 5 minutes per transaction No of households that reported more 5 75 3 75
than 10 minutes per transaction Number of rations cards with biometric authentication 7 0 75 0 75 failure in sample FPSs during last month
Number of households who reported that in case of 8 failure of PoS machine, they receive food grains through 0 75 0 75 alternative method
Number of sample households where not even one members in sample households have performed 75 75 9 Nil Nil successful Aadhaar based bio-metric authentication / e- KYC at FPS at least once
Number of members in sample households that has 10 performed successful Aadhaar based bio-metric 100% 100% authentication / e-KYC/tablet at FPS at least once? % of silent RCs in sample FPS (not lifting foodgrains 11 0 % 75 0 % 75 for last three months) FPS transaction report of the district is visible in State 12 5 5 5 5 portal FPS transaction reports of sample FPS are accurately 13 5 5 5 5 displayed in the State portal/ annavitaran
Key Language interface –voice/written N.A. (Transaction is done 14 through Tablet in functionalities available in local language sampled districts) e-KYC of PoS Best Finger Detection
Fusion finger
IRIS
OTP Whip antenna to boost connectivity Integrated electronic weighing machine (Bluetooth/ Cable) N.A.
Is biometric authentication/Password (Aadhaar) by 15 dealer necessary to get access control of the PoS/tablet Yes 5 Yes 5 device?
PORTABILITY, DIGITAL PAYMENT & CASH Balrampur Total Jashpur Total V sample TRANSFERS sample Number of households reported to have utilised 1 0 75 0 75 portability option
Go to nearest/ convenient
0 75 0 75 FPS
Reason for choosing a Get right quantity/ price 0 75 0 75
2 different shop for lifting FPS dealer behavior 0 75 0 75 food grains Due to migration 0 75 0 75
Others 0 75 0 75
Number of households preferring to receive cash subsidy in bank account instead of food grains? (Rs. 2 0 75 0 75 26.66 in lieu of 1 kg of Rice &Rs. 19.69 in lieu of 1 Kg of wheat.) Reason given by households for Do not have bank 3 0 75 0 75 not preferring Cash transfers a/c
operational
4 Not accustomed to 0 0 75 75 use bank a/c
Food grains from 0 market would be 0 75 75
of higher price
Risk of misuse of cash for non-food 0 75 0 75
items
Others 0 75 0 75
Balrampur Total Jashpur Total VI DISTRICT LEVEL GODOWN sample sample Number of godowns with storage capacity less than a 1 0 1 0 1 month’s requirement Number of godowns covered by Supply Chain 2 1 1 1 1 Management
Internet Connectivity 1 1 1 1
Electronic weigh machine/ 1 1 1 1 bridge Electronic weigh bridge linked Number of godowns 0 1 0 1 to online system 3 with following Computer room for Supply Infrastructure chain management 1 1 1 1
Accessibility with all weather 1 1 1 1 road
4 Number of godowns with vacant posts 1 1 1 1 5 Average sanctioned staff strength in godowns 12 1 11 1 6 Average vacant posts in godowns 3 1 2 1 Number of godowns where staff received training on 7 0 1 0 1 SCM Number of godowns where SCM user manual is 8 0 1 0 1 provided to Staff No of godowns with instance of delay in receipt of food 9 0 1 0 1 grains (last two months) No of godowns with instance of delay in dispatch of 10 0 1 0 1 foograins to Fair Price Shop (last two months)
No of godowns with instance of not lifting entire 11 allocated quantity within validity period reported (in last 0 1 0 1 six months) No. of godowns with instance of diversion/ black 12 0 1 0 1 marketing of foodgrains reported from Godowns Balrampur Total Jashpur Total VII SUPPLY CHAIN MANAGEMENT sample sample No of FPS reporting implementation of Door- step- 1 5 5 5 5 delivery implemented Number of households reporting to have received SMS 2 0 75 0 75 alerts on arrival of foodgrain at FPS Average Monthly cost borne by FPS dealer for grain 3 0 5 0 5 transportation & handling (in Rs) 4 Number of FPS selling Non PDS 0 5 0 5
commodities performing BC/ CSC 0 5 0 5 operations having digital payment 0 5 1 5 facility Purchase Non PDS 0 75 0 75 commodities Number of households BC/CSC facility 0 75 0 75 5 availing following digital payment facility 0 75 0 75 services from FPS BC/CSC facility 0 75 0 75 digital payment facility 0 75 0 75 6 Average revenue of FPS dealer from PDS– in Rs 10302 5 11410 5 Average revenue of FPS dealer from non- PDS activities 7 0 5 0 5 – in Rs Avg. monthly profit for FPS (PDS+ Non-PDS) 8950 8 9042 5 (Revenue- Expen) – in Rs 9 Number of FPSs running on loss 0 5 0 5 Number of FPSs making profit of less that Rs 5000 per 10 month 0 5 0 5
Number of FPSs interested in performing BC/ CSC 11 1 5 1 5 operations Number of Households interested in availing BC/CSC 12 1 75 1 75 services from FPS 13 FPSs reporting pendency in receipt of FPS commission 0 5 0 5
Balrampur Total Jashpur Total VIII GRIEVANCE REDRESSAL sample sample 1 No of FPSs displaying the Toll free number 5 5 5 5 2 No of FPSs displaying the details of DGRO/SFC 5 5 5 5 Number of Households recalling the toll free helpline 3 0 75 0 75 for TPDS 4 Number of Households aware about the role DGRO 0 75 0 75 Number of Households aware about the role state Food 5 2 75 0 75 commission
Number of households lodging grievance related to 6 functioning of ration shop/ Public Distribution System, 0 75 0 75 in last one year
Not resolved - - - -
7 Status of grievance Yes, but not all (Partially) - - - - Yes, all grievances resolved - - - - 8 Average time taken to resolve the grievance (in days) - - - - Number of households reported to be satisfied with the 9 - - - - steps taken for resolving grievance Denial of food grains 0 75 0 75
Lower quantity of food grains
0 75 0 75
issued
Number of Higher price charged 0 75 0 75 households lodging Poor quality of food grains 0 75 0 75 10 grievance related to Non-Issue of ration card 0 75 0 75 following Delay in addition/ deletion in 0 75 0 75 ration card Non-display of required details 0 75 0 75 at FPS Misbehavior of FPS dealer 0 75 0 75 Delay in arrival of foodgrains 0 75 0 75 PoS related issue 0 75 0 75 other 0 75 0 75
Helpline number 0 75 0 75
Online portal 0 75 0 75 Number of Vigilance Committee 0 75 0 75 households availing 11 District Grievance Redressal following facility to 0 75 0 75 Officer lodge grievance State Food Commission 0 75 0 75 Other places 0 75 0 75
Balrampur Total Jashpur Total IX FPS LEVEL VIGILANCE COMMITTEE sample sample
1 Number of FPSs where vigilance committees are formed 5 5 5 5 Local authorities. 5 5 5 5 Number of FPS level Women member 5 5 5 5 vigilance committees Member from Scheduled Castes 5 5 5 5 2 having representation Member from Scheduled Tribes, 5 5 5 5 from following Destitute or Person with groups 0 5 0 5 disability Number of meetings None 5 5 5 5 held by FPS level 3 VC in last six At least once or twice or more 0 5 0 5 months No. of FPS level VC that had attended any training 4 0 5 0 5 program No. of FPS level VCs maintaining the records of 5 0 5 0 5 minutes No of FPS level VCs reporting violation/ malpractice to 6 0 5 0 5 DGRO No. of FPS level VCs reporting violation/ malpractice 7 0 5 0 5 to other authorities No. of FPS level VCs where members were receiving 8 0 5 0 5 SMS alerts on arrival of food grains
Toll free helpline number 1967/
0 5 0 5
1800 series
SMS alert service about arrival
0 5 0 5 of foodgrains at FPS
Number of VCs Provision to make written where members were complaint to DGRO by VC 0 5 0 5 9 awareness about the members following Requirement to hold meeting at 0 5 0 5 least once in a quarter
Requirement to maintain minutes of meetings of VC 0 5 0 5 meetings the FPS level vigilance 4 75 1 75 committee No. of households the members of PDS Vigilance 10 who were aware 1 75 1 75 Committee at FPS level about role and functioning of vigilance 0 75 0 75 committee
No. of households who approached the vigilance 11 committee for information, grievance or any other 0 75 0 75 problem related to PDS 12 No. of such households who found VC members helpful 0 75 0 75
X DISTRICT LEVEL VIGILANCE COMMITTEE Balrampur Total Jashpur Total sample sample
No. of districts where the vigilance committees are 1 0 1 0 1 formed Local authorities. 0 1 0 1 Number of District Women member 0 1 0 1 level vigilance Member from Scheduled Castes 0 1 0 1 2 committees having Member from Scheduled Tribes, 0 1 0 1 representation from Destitute or Person with following groups 0 1 0 1 disability
Number of meetings None 1 1 1 1 held by District 3 level VC in last six At least once or twice or more 0 1 0 1 months No. of District level VC that had attended any training 4 0 1 0 1 program Average number of FPSs visited for monitoring by 5 0 1 0 1 District level VC in last three months No. of District level VCs maintaining the records of 6 0 1 0 1 minutes No of District level VCs reporting violation/ 7 0 1 0 1 malpractice to DGRO No. of District level VCs reporting violation/ 8 0 1 0 1 malpractice to other authorities
Toll free helpline number 1967/
1 1 1 1
1800 series
SMS alert service about arrival
1 1 1 1
of food grains at FPS
Number of VCs Provision to make written where members were complaint to DGRO by VC 0 1 0 1 9 awareness about the members following Requirement to hold meeting at 1 1 1 1 least once in a quarter
Requirement to maintain minutes of meetings of VC 0 1 0 1
meetings
ANNEXURE III FACT SHEET - BALRAMPUR District Factsheet-
D. NFSA Coverage details E. Number of Fair price shops F. Godowns (storage points) AAY PHH PHH PoS (Online) PoS (Offline) Manual Numbers Capacity cards cards members (in MTs) 3399 3926 1747 1639 17 0 9 4261
G. Details of posts at district level H. NFSA food grains allocation and distribution (last three months) (in MTs) Name of the post Sanctioned strength Vacant positions Month Allocation Distribution SOR(Special Officer 1 0 Jan,20 8269.723 8269.723 Rationing) DSO(District Supply 1 0 Jan,20 9169.648 9169.648 Officer) BSO(Block Supply 10 2 Jan,20 6065.503 6065.503 Officer)
Godown Factsheet A. Location of the Godown B. Details of Godown District name Balrampur Capacity (in MTs) 2000 Block name Balrampur Number of FPSs tagged to godown 445 Address Balrampur Godown, Maximum distance from tagged FPS (in kms) 17 km Distance from FCI godown (in kms) (if applicable) 2 km C. Details of person power at godown D.Facilities at godown Name Sanctioned Vacant Facilities Availability Strength positions Asst. 1 1 Internet connectivity No Godown Electronic weigh machine/ bridge Yes Manager Computer room for Supply chain management No Computer 1 0 Toilet facility for labour No Operator Accessibility by all-weather road Yes Firefighting equipment No
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name MOTILAL MAHTO Name of Village/ ward Dahejwar Age 50 Block/ District Balrampur Gender Male FPS id (as displayed in the portal) 01/TND/94 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months)(qt.) AAY cards 84 Month Allocation Distribution Closing Balance AAY (members) 311 Jan,20 125.15 128.70 N.A PHH (cards) 427 Jan,20 124.60 123.50 N.A PHH (members) 1926 Jan,20 123.70 129.50 N.A E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH & AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries Yes No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards 2 Toll free helpline number 1967/ 1800 series No No. of PHH members 5 Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records Yes No. of AAY cards 1 Availability of Register of beneficiaries Yes No. of PHH cards 0 Availability of Register of sales Yes
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name JAMUNA PAL Name of Village/ ward Ramanuj Ganj Age 58 Block/ District Balrampur Gender Female FPS id (as displayed in the portal) 01/TOP/2015 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months)(qt.) AAY cards 24 Jan,20 Allocation Distribution Closing Balance AAY (members) 107 Jan,20 63.35 63.25 0.60 PHH (cards) 259 Jan,20 63.25 62.00 0.70 PHH (members) 1105 Jan,20 63.05 63.05 0.90 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries Yes No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards 1 Toll free helpline number 1967/ 1800 series No No. of PHH members 4 Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records No No. of AAY cards - Availability of Register of beneficiaries Yes No. of PHH cards - Availability of Register of sales Yes
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name KALPANA MANDAL SHIV SHG Name of Village/ ward Sarnadih Age Male Block/ District Balrampur Gender 44 FPS id (as displayed in the portal) 21/NRS/2009 Ownership Women SHG C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 32 Month Allocation Distribution Closing Balance AAY (members) 149 Jan,20 60.75 61.15 1.55 PHH (cards) 215 Jan,20 61.10 60.95 1.20 PHH (members) 1017 Jan,20 61.05 59.80 1.25 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries No G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock No No. of PHH cards - Toll free helpline number 1967/ 1800 series No No. of PHH members - Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records No No. of AAY cards - Availability of Register of beneficiaries No No. of PHH cards - Availability of Register of sales Yes
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name NIMAI RAWANI Name of Village/ ward Kamalpur Age 43 Block/ District Balrampur Gender Male FPS id (as displayed in the portal) 06/GND/04 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 29 Month Allocation Distribution Closing Balance AAY (members) 131 Jan,20 72.65 71.65 0.95 PHH (cards) 271 Jan,20 72.85 72.45 0.75 PHH (members) 1289 Jan,20 72.75 73.80 0.85 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards - Toll free helpline number 1967/ 1800 series Yes No. of PHH members - Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records No No. of AAY cards - Availability of Register of beneficiaries Yes No. of PHH cards - Availability of Register of sales Yes
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Urban Name JAYPRAKASH SAO Name of Village/ ward Balrampur Age 70 Block/ District Balrampur Gender Male FPS id (as displayed in the portal) 40/JHR/85 Ownership Cooperative C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 29 Month Allocation Distribution Closing Balance AAY (members) 59 Jan,20 61.90 61.60 9.20 PHH (cards) 295 Jan,20 63.15 64.25 7.95 PHH (members) 1210 Jan,20 71.08 69.60 8.00 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries No G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards - Toll free helpline number 1967/ 1800 series No No. of PHH members - Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records No No. of AAY cards - Availability of Register of beneficiaries Yes No. of PHH cards - Availability of Register of sales No
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ANNEXURE III FACT SHEET – JASHPUR District Factsheet-
D. NFSA Coverage details E. Number of Fair price shops F. Godowns (storage points) AAY PHH PHH PoS (Online) PoS (Offline) Manual Numbers Capacity cards cards members (in MTs) 14,442 81,946 45,518 556 71 0 8 6250
G. Details of posts at district level H. NFSA food grains allocation and distribution (last three months) (in MTs) Name of the post Sanctioned strength Vacant positions Month Allocation Distribution DSO(District Supply 1 1 Jan,20 4477.118 4502.438 Officer) BSO(Block Supply 8 6 Jan,20 4492.047 4505.993 Officer) Jan,20 4496.543 4528.920
Godown Factsheet C. Location of the Godown D. Details of Godown District name Jashpur Capacity (in MTs) 750 Block name Jashpur Number of FPSs tagged to godown 162 Address jashpur Block Maximum distance from tagged FPS (in kms) 25km Distance from FCI godown (in kms) (if applicable) 17km C. Details of person power at godown D.Facilities at godown Name Sanctioned Vacant Facilities Availability Strength positions Asst. 1 0 Internet connectivity No Godown Electronic weigh machine/ bridge Yes Manager Computer room for Supply chain management No Computer 1 0 Toilet facility for labour No Operator Accessibility by all-weather road Yes Firefighting equipment No
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name JAYPAL YADAV Name of Village/ ward Dhodhidaand Age 62 Block/ District Jashpur Gender Male FPS id (as displayed in the portal) 32/87 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 63 Month Allocation Distribution Closing Balance AAY (members) 238 Jan,20 43.85 64.35 10.89 PHH (cards) 248 Jan,20 56.10 62.05 55.88 PHH (members) 881 Jan,20 55.45 62.80 54.33 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards - Toll free helpline number 1967/ 1800 series No No. of PHH members - Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS Yes door step delivery Availability of Category of commodity-wise records Yes No. of AAY cards - Yes Yes No. of PHH cards - Yes Yes
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name UTTAM KUMAR NAG Name of Village/ ward Kunkuri Age 50 Block/ District Jashpur Gender Male FPS id (as displayed in the portal) 2/2015 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 119 Month Allocation Distribution Closing Balance AAY (members) 446 Jan,20 81.40 83.35 5.10 PHH (cards) 199 Jan,20 82.45 83.00 4.05 PHH (members) 981 Jan,20 53.00 82.65 5.00 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards 2 Quantity received, distributed & in stock Yes No. of PHH cards 10 Toll free helpline number 1967/ 1800 series No No. of PHH members 35 Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS Yes door step delivery Availability of Category of commodity-wise records Yes No. of AAY cards - Availability of Register of beneficiaries No No. of PHH cards - Availability of Register of sales No
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name SUBASH CHANDRA GOSWAMI Name of Village/ ward Dumartoli Age 52 Block/ District Jashpur Gender Male FPS id (as displayed in the portal) 22/86 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 61 Month Allocation Distribution Closing Balance AAY (members) 159 Jan,20 86.10 87.25 6.50 PHH (cards) 331 Jan,20 86.20 84.85 7.85 PHH (members) 1306 Jan,20 85.75 86.00 7.60 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries Yes G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards 2 Toll free helpline number 1967/ 1800 series No No. of PHH members 3 Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS Yes door step delivery Availability of Category of commodity-wise records Yes No. of AAY cards - Yes Yes No. of PHH cards - Availability of Register of sales No
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Urban Name SRIMATI NANDI GAGRAI Name of Village/ ward Bumtel Age 49 Block/ District Jashpur Gender Female FPS id (as displayed in the portal) 01/2005 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 453 Month Allocation Distribution Closing Balance AAY (members) Jan,20 118.55 119.35 85.20 PHH (cards) 336 Jan,20 119.00 119.45 84.75 PHH (members) Jan,20 116.50 111.70 87.55 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries No G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock Yes No. of PHH cards - Toll free helpline number 1967/ 1800 series No No. of PHH members - Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS No door step delivery Availability of Category of commodity-wise records No No. of AAY cards - Availability of Register of beneficiaries No No. of PHH cards - Availability of Register of sales No
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FPS level Factsheet A. Details and location B. Profile of FPS dealer Rural/ Urban Rural Name RAGHAV PRASAD SAHU Name of Village/ ward Duldula Age 62 Block/ District Jashpur Gender Male FPS id (as displayed in the portal) 67/86 Ownership Private C. NFSA cards/ members attached to FPS D. NFSA food grains allocation, distributionand closing balance at FPS level (last three months) (qt.) AAY cards 24 Month Allocation Distribution Closing Balance AAY (members) 108 Jan,20 25.05 22.60 6.85 PHH (cards) 121 Jan,20 24.70 25.85 6.70 PHH (members) 449 Jan,20 24.85 24.55 7.40 E. Facilities at FPS Yes/No F.Display of information/ transparency Yes/ No PoSdevice/ tablet Yes Samples of PDS foodgrains for distribution No Internet connectivity No Opening and closing times of FPS Yes Digital payment facility No Monthly entitlement of PHH& AAY category Yes Banking correspondent No Retail issue price per kg for PHH & AAY category Yes Sale of Non-PDS items No Total no. of PHH & AAY households/ beneficiaries No G. Number of silent rations cards List of names of PHH and AAY beneficiaries No No. of AAY cards - Quantity received, distributed & in stock No No. of PHH cards 5 Toll free helpline number 1967/ 1800 series No No. of PHH members 5 Name/ contact of vigilance committee members No H.Number of ration cards that have Contact of Authority for redressal of grievances No availed the facility for nomination or Availability of Stock register at FPS Yes door step delivery Availability of Category of commodity-wise records Yes No. of AAY cards - Availability of Register of beneficiaries No No. of PHH cards - Availability of Register of sales No
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