Hello! It's Me Stevey Designer

WORK HISTORY

Senior Interaction Designer Ministry of Justice (London) January 2020 - Present Hello! It’s me Stevey I am designing a service that makes it easier for users to Designer apply for legal aid.

Role responsibilities include: I am an experienced design leader and user- • Understand user needs and how to design services that centred design practitioner, passionate about meet them. creating simple, easy to use, accessible digital • Design seamless user journeys that span multiple transac- products and services with impact. I have tions worked at some fantastic places, including the • Create and iterate prototypes to test and communicate BBC, UK Parliament and the Ministry of Justice ideas on some incredible high-profile projects. • Work with user researchers and front-end developers to turn concepts into user-centred services PORTFOLIO • Identify and design scalable, cross-government design patterns and standards https://www.itsmestevey.com • Lead discussions at a departmental level and successfully negotiate for usability improvements to services • Ensure that the design of services is consistent, both inter- CONTACT nally and with the rest of GOV.UK • Contribute to cross-government interaction design patterns Stephen Robertson and standards Apartment 297, Building 50, Argyll Road, • Contribute to the wider community of designers in govern- London, SE18 6PP ment • Be the authority on interaction design for a service Mobile: 07599 664364 Email: [email protected] Other highlights: Linkedin: linkedin.com/in/robertsonstephen • Helping build up an Interaction Design Community of Prac- tice in Justice Services, a Legal Aid Agency UCD Working Group and I’ve helped evolve the format of the wider MoJ Design team meetings across a team of approx 40+ design- EDUCATION ers. • Being a design assessor, peer-reviewing services across BA Hons Graphic Design (2:1) the MoJ, ensuring they meet GOV UK’s service standard. I Kent Insitute of Art & Design carried out the first few remote service assessments during 2002 - 2005 the COVID19 lockdown. • Being the first designer to join the MoJ’s DesignOps team. BTEC Art Foundation Studies (Merit) South East Essex College I also manage, coach and mentor interaction designers, sup- 2001 - 2002 porting personal and career development.

A Level Graphic Design (A), Media Studies (A), Photography (A) Design Lead Palmers College Parliamentary Digital Service (London) 2001 - 2002 July 2018 - October 2019

I led the design team (4x designers) who worked alongside user research, content, software engineering, and product HOBBIES & INTERESTS teams across the business to create excellent digital services for a modern Parliament. Making sure user-centred design I am researching deaf British painter John outputs are of high quality, aligned to our business strategy. Doman Turner, former member of the Camden Engaging with stakeholders to develop creative solutions in Town Group, with my father. We are hoping to response to user needs. Projects have included making it complete a catalogue raisonne of the artist’s easier for a user to - life and works. Our story has been featured on the East Anglian Daily Times and ITV News. • Contact an MP or Lord • Submit evidence to an inquiry as part of a Committee • Watch live footage from inside the House of Commons & Lords PROJECTS I established a design system for Parliament’s digital touch- Legal Aid Agency: Apply for legal aid points. I was a brand guardian of the UK Parliament visual 2020 identity. I managed, coached and mentored designers, sup- porting personal and career development. UK Parliament Design System 2018 - 2019 Senior UX Designer BBC (London & Salford) BBC Skill Sign In (Amazon Echo) July 2012 - July 2018 2017 - 2018 I led teams of UX designers working alongside UX architects BBC Local News and design researchers, collaborating with product, editorial 2016 - 2017 and technical teams from across the BBC. We created rich, delightful digital experiences across mobile, tablet, desktop, BBC GEL Website Redesign tv and voice. 2014 - 2015 • Represented user experience in project teams, explaining BBC Weather App (IOS & Android) design rationale to other disciplines. 2012 - 2013 • Collaborated with others, to get a better understanding of what users need, sometimes helping organise formal user research and proactively trying out ideas and design with people on the street AWARDS • Creating sketches, concepts, user journeys, wireframes and navigational prototypes. Webby Award (Honoree) • Led the development of the visual and interaction elements BBC Weather App of a project, refining them towards a polished design, con- 2014 sidering typography, iconography, layout and brand identity along the way. Webby Award • Art directed the work of other designers. BBC Radio 1 Website • Line managed, coached and mentored designers, support- 2007 ing personal and career development.

I was a key player in creating the Global Experience Lan- guage for the UX&D team, something which all 120+ design- SKILLS ers use when designing products or services for the BBC.

Creative facilitation Rapid prototyping UX Designer BBC (London) Creative direction Public speaking December 2007 - July 2012 Design research Recruitment I created digital experiences for mobile web, mobile apps and Interaction design Resource planning responsive web. I was embedded in teams, sharing design expertise and Line management Sketching ideas with people from product, editorial and technology. In collaboration, I created sketches, concepts, user journeys, Mentoring/coaching User journeys wireframes and navigational prototypes. Developing the visual and interaction elements, refining them towards a polished design, considering typography, iconography, layout TOOLS and brand identity along the way.

Figma Adobe Illustrator I was a designer on the first BBC iPlayer app for Android, downloaded over 10 million times. I also got to guide the Sketch Adobe Indesign work of external agencies and freelancers, leading the design work on the first BBC Weather app across IOS and Android, Axure RP Microsoft Word which became a massive success with our users. Omnigraffle Microsoft Excel Junior Designer Keynote Microsoft Powerpoint BBC (London) June 2006 - December 2007 Adobe Photoshop Basic HTML & CSS Responsible for maintaining and picking up daily design requests from editorial, design and technology teams across BBC’s portfolio of audio and music websites.