DOMESTIC ABUSE SUPPORT SERVICES IN TRAFFORD
This is a list of Organisations, Charities and Action Groups offering help to Trafford residents who are suffering from Domestic Abuse & Violence. The Various schemes available to an individual will depend on their personal circumstances.
DOMESTIC ABUSE SUPPORT Services in Trafford
Contents Advice and Information Services ...... 2 African Caribbean Care Group ...... 3 Alzheimer’s Society ...... 4 Anxiety UK ...... 5 Being There (Formerly CallPlus) ...... 6 Citizens Advice Bureau ...... 7 Greater Manchester Fire Service ...... 8 Inspire 2 Independence ...... 9 Manchester Mandarin School ...... 10 M I Banks Solicitors ...... 11 South Trafford Foodbank ...... 12 St Bride’s Church & Community Centre ...... 13 Stretford Foodbank ...... 14 Trafford Housing Trust ...... 15 Trafford Leisure - Trafford Sports Village ...... 16 Trafford Rape Crisis ...... 17 Early Help ...... 18 Barnardo’s North West Family Group Conferencing Services ...... 19 Birds of Paradise Arts CIC ...... 20 Cheeky Cherubs ...... 21 Child in Mind ...... 23 St John’s Centre ...... 24 Trafford College (Altrincham Centre) ...... 25 Youth Zone ...... 26 Complex Needs ...... 27 Counselling and Family Centre...... 28 Intuitive Thinking ...... 29 Phoenix Futures ...... 30 Riverside Services ...... 32 Trafford Domestic Abuse Service (TDAS) ...... 35 Trafford Stronger Families ...... 36
1 DOMESTIC ABUSE SUPPORT Services in Trafford
Advice and Information Services
2 DOMESTIC ABUSE SUPPORT Services in Trafford
African Caribbean Care Group Address: Claremont Resource Centre, Rolls Crescent, Hulme, M15 5FS Contact Tel No: 0161 226 6334 Email: [email protected] [email protected] Name of Contact(s) Dorothy Evans
Service Open to: Vulnerable/Older Adults of African & Caribbean decent
Overview Of service:
A drop in centre; people are welcome to walk in and meet with the others there, have a game of bingo etc.
Fresh meals, all cooked on site costing; Non-members £4.50 Members £3.50 They also offer meals on wheels service.
Services on Offer:
Day Care Service; They will pick up the client take to centre, provide breakfast, discussion and debate time, exercise, lunch and afternoon activities. The cost is £36 per day however if the client receives certain benefits they may get it reduced or even free.
Referral Method: Telephone Referral Criteria:
Additional Information
NB: If the client is suffering from anxiety or lack of confidence but we feel this would benefit them we can accompany them on their first couple of visits with a view to pull away when settled. Website: http://www.accg.org.uk/ Leaflet: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\ACCG-Flyer.pdf
3 DOMESTIC ABUSE SUPPORT Services in Trafford
Alzheimer’s Society Address: Dunham House, 85-89 Cross Street Sale. M33 7HH Contact Tel No: 0161 962 4769 or 07702 512469 Email: [email protected] [email protected] Name of Contact(s) Rebecca Trower – Dementia Support Worker (Trafford)
Service Open to: All residents suffering with dementia
Overview Of service: People, who have been given a medical diagnosis of dementia, can contact Alzheimer’s Society for practical and emotional support.
Services on Offer: As well as emotionally supporting people with dementia they also support the carers, below are a few of the groups on offer.
Client Carer
Singing for the brain, St Johns Centre Old Trafford Respite groups
Carer information and support programme CRISP1 is a 4 week programme
CRISP 2 is a 3 week programme
Walk & Talk, Worthington Park
Referral Method: If a client would like to be referred, please use the referral form enclosed (see links below) or fill in the email version and send over to the email above. Notes: Referral Form: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Alzheimers Society Dementia Support Service - REFERRALFORM.doc
Additional Information The Alzheimer’s society dementia support service and Carer Information and Support programme is free, but they do ask for £1 donation for the Walk and Talk and Singing for the Brain groups. Also for carers in Partington we have a bi monthly support group in Partington Blue Sci Website: https://www.alzheimers.org.uk/trafford
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Anxiety UK Address: Zion Community Resource Centre 339 Stretford Road, Hulme. M15 4ZY Contact Tel No: 08444 775 774 Admin enquiries: 0161 226 7727 Email: [email protected] [email protected] Name of Contact(s) Hazel Whittle
Service Open to: All who are affected by and/or living with anxiety disorders, anxiety, stress and depression Overview Of service: Anxiety UK is a peer-led, mental health charity that provides support, information and advice to those affected by and/or living with anxiety disorders, anxiety, stress and depression. Anxiety UK’s Infoline service provides callers with practical advice in relation to anxiety disorders, anxiety, stress and depression as well as providing access to other services provided by Anxiety UK (see list below) in addition to signposting callers to other relevant services.
Services on Offer: Access to talking therapy services such as cognitive behavioural therapy (CBT), clinical hypnotherapy and counselling with therapists available across the whole of the UK. National Information Line Email support: [email protected] Live Chat support available via: www.anxietyuk.org.uk Text support service: 07537416905 Psychiatric pharmacy helpline: 08444 775 774 (Mon to Fri 9:30-5:30) Quarterly Magazine: Anxious Times Access to Headspace mindfulness app
Referral Method: Referral Criteria: Notes:
Additional Information Anxiety UK have points of contact
Self Help Services Anxiety UK (paid for service)
Commissioned by NHS Family Membership/Single/Student
No membership benefits Membership benefits Website: https://www.anxietyuk.org.uk/
5 DOMESTIC ABUSE SUPPORT Services in Trafford
Being There (Formerly Call Plus) Address: Trafford General Hospital. Moorside Road, Davyhulme, Manchester, M41 5SN Contact Tel No: 0161 747 2452 Email: [email protected]
Name of Contact(s) Lynne Bezzina (Volunteers’ Manager Trafford)
Service Open to: All suffering with Cancer and other life-limiting illnesses
Overview Of service: Being There is a charity providing home based and outreach support for people with life limiting illnesses (if you are unsure if the condition is life limiting ring Lynne).
Services on Offer: Home Support – Support is offered by volunteers visiting people in their homes. Befriending Service – This is emotional support offered by volunteers, offering a friendly ear and a buddying service. Respite Support – Volunteers go to the home of the person with the illness and offers to sit with them giving the carer a break, this can last for a few hours per visit, dependent on the availability of the volunteer and the needs of the client. *Volunteers CANNOT OFFER OR GIVE OUT medications or offer medical support or advice* We do not provide personal/nursing care. Transport Help – Volunteers will help clients to hospital appointments and time dependent they will wait with a client whilst being seen. This helps if the client is receiving results as they can have someone with them. Practical Support – Volunteers support clients with shopping and may even take them out for a coffee. Social Event – At the local Salvation Army on 1st and 3rd Tuesday of each month 2-4, is a meeting group for clients and carers to get together. This is for existing clients/carers not a drop-in service.
Referral Method: Ring/email or website contact via Lynne - She will go out and speak to all concerned and make her assessment. Referral Criteria: All suffering with Cancer and other life-limiting illnesses – If you are unsure if the condition is life limiting ring Lynne Notes: Online referral form: http://beingthere.org.uk/professionals/referral-form/
Additional Information Once approved the service is free but donations are welcome. This is all explained by Lynne from the first assessment. Website: http://beingthere.org.uk/
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Citizens Advice Bureau Address: Contact Tel No: Email: Name of Contact(s)
Service Open to:
Overview Of service: The CAB have been funded to work with clients of domestic incidents/abuse who fail under the following criteria Legal Control (not being able to leave a relationship due to mortgage or rental property or even becoming homeless) Financial Control (not feeling they can leave a relationship due to not being able to manage on their own, help with benefits) Debt Control (not feeling they can leave a relationship due to debts in either or joint names) Immigration Control (not feeling they can leave a relationship due to being deported, or children being taken away)
Services on Offer: An assessment via CAB will then start (this is where the CAB takes over the referral and they will contact the client and sort out the problem there and then or signpost over).
Referral Method: Contact Sharon and she will refer on your behalf, via a CAB portal log in. Referral Criteria: You only need one of the above four criteria to pass on a referral. Notes: Enhanced Consent Form: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\CAB - Enhanced consent form.doc
Additional Information
This is an ideal referral system for people who have a lot to deal with at the moment, not sure of who to speak to or lacking in confidence. We will refer for them and CAB will then make all the contact.
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Greater Manchester Fire Service Address: Park Road, Stretford, Manchester M32 8RJ Contact Tel No: 0800 555 815 Email: [email protected] Name of Contact(s) Andrew Pownall (Community Safety Volunteer Coordinator for Salford & Trafford)
Service Open to: All (see below)
Overview Of service: Home Safety Checks – If appropriate Look for signs of: Cigarette Burns on Furniture & Carpets Poor Cooking Standards Lots of Alcohol on display Smoking in the home Age & Mobility Severely Overweight and/or mental illness. All of the above put people at higher risk of fire
Services on Offer: Identifying and making you aware of potential fire risks Information on how to reduce risk of fire Help putting together an escape plan in the event of fire Fire Alarm checks – In some cases fit a free 10 year Smoke Alarm
Referral Method: Referral forms to be emailed to : [email protected] Referral Criteria: See above Notes: Referrals can be made via: Email, Telephone (use number above) or Online (see link below)
Additional Information
Website (Online referral form available): http://www.manchesterfire.gov.uk/about_us/what_we_do/prevention_protection/safe- and-well/
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Inspire 2 Independence Address: Boulton House, 17 Chorlton Street, Manchester M1 3HY
Contact Tel No: 0161 233 1420 / 07850204795 Email: [email protected] General Email: [email protected] Name of Contact(s) Andy Rohman
Service Open to: Long-term Unemployed aged 19 and over.
Overview Of service: Inspire to Independence work with the long term unemployed. They get referrals from Job Centre Plus (we must refer through Job Centre Plus
Services on Offer: 1. Work with people in Trafford 2. They are referred onto a 3 year sustainable work programme 3. They have an induction and have their CV looked at 4. Link into skills or other referral agencies 5. They are linked up with a member of the employer engagement team 6. Courses available are NVQ courses, Maths, English, Business Admin 2 + 3 7. Career opportunities in Team Leading, Warehousing, Management and Retail
Referral Method: Via Jobcentre Plus Referral Criteria: Long-term Unemployment Notes:
Additional Information
Website (National): http://www.enteri2i.com/metadot/index.pl
9 DOMESTIC ABUSE SUPPORT Services in Trafford
Manchester Mandarin School Address: The Jubilee Centre, The Firs, Bowdon, Altrincham WA14 2TQ. Contact Tel No: Email: [email protected] Name of Contact(s) Song Davies (MBA)
Service Open to: All
Overview Of service: Dual language learning centre that is run on a Sunday. (Mandarin NOT Cantonese)
Services on Offer: They offer the first lesson for free, after that it is £5.50 per hour for children and £6.50 per hour for adults for a 2 hour lesson. Song has also offered to help any person who speaks Mandarin but is struggling to communicate in areas such as CV, computer skills and form filling in. Again any referrals need to be completed via the email above.
Referral Method: To book place in the school please email (address above).
Additional Information
Info @ https://www.trafforddirectory.co.uk/kb5/trafford/fsd/service.page?id=JoEYo7a7PdQ
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M I Banks Solicitors Address: 1080 Chester Road, Stretford, Manchester M32 0HF Contact Tel No: 0161 864 1961 Email: [email protected] Name of Contact(s)
Service Open to:
Overview Of service: Offering legal advice concerning Injunctions
Services on Offer: They offer 30 minutes free consultation at a surgery at the library at Sale Town Hall. Appointments to be made via Trafford Victim Support telephone number 0161 912 3238 or alternatively 30 minutes free consultation at their office on Chester Road appointments to be made directly with the office. When telephoning please confirm that you want an Injunction and they will endeavour to offer a same day appointment.
Referral Method: Trafford Victim Support telephone number 0161 912 3238 Referral Criteria: Notes:
Additional Information People in receipt of passported benefits will get Legal Aid for applying for an Injunction and may get Legal Aid for Children Act matters. Clients should bring to interview the following :- 1. Most recent benefits letter (not less than 6 months old) 2. Last three months bank statements for all accounts either in their sole name joint names with another or any children’s accounts that they are responsible for 3. Housing Benefits letter 4. Tenancy agreement (Other documentation may be required depending upon your financial circumstances). Those in employment should bring their last three months wage slips together with evidence of all other income plus three months bank statements, housing benefit letter and tenancy agreement. If you do not have all these documents it may be possible to grant Emergency Legal Aid for obtaining an Injunction failure to supply documentation subsequently can result in revocation of Emergency Legal Aid Certificate and they may be responsible then for paying all their Legal Costs. If you are not in receipt of a passported benefit you may have to pay a contribution towards your legal costs this will be fully explained at an initial appointment. The above may sound daunting but please do encourage people to go and have the first free initial interview so that they can have it fully explained. Website: http://mibanksmanchester.co.uk/
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South Trafford Foodbank Address: FOR POST ONLY c/o St Albans Church, Lindsell Road, Altrincham, Cheshire. WA14 5NX Contact Tel No: 07749 378 447 Email: [email protected] Name of Contact(s) Joan / Diana
Service Open to: All
Overview Of service: South Trafford Foodbank is part of the Trussel Trust. The foodbank is designed to provide a short term emergency measure to people who may be struggling to feed themselves and their family that lives with them. Each voucher that is issued is designed to last around 3-5 days and no more than 3 vouchers in 6 months should be issued to a household. Reasons for people needing the foodbank; stopping of benefits, delay in benefits, just returning to work, new to the country etc.
Services on Offer: We hold vouchers and can be issued by either Sharon or Marian. Voucher holders can attend any of the above venues PROVIDING they are a SOUTH TRAFFORD RESIDENT. Sale Moor Monday 12 Noon – 2pm St Francis Church Centre, Budworth Road, Sale Moor, M33 2RP Sale West Tuesday 11am – 1pm Sale West Credit Union Rooms, Sale West Community Centre, Newbury Avenue, Sale M33 4QW Altrincham Wednesday 10:30am – 12:30 pm St Alban’s Church Hall, Lindsell Road, Altrincham. WA14 5NX Partington Thursday 10:30am – 12:30pm The Fuse, Warburton Lane, Partington M31 4BU Timperley Friday 10am – 12noon Timperley Methodist Church, Stockport Road, Timperley. WA15 7UG.
Referral Method: See Trafford South Foodbank Handbook: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Trafford South Referral Agency Handbook Foodbank.docx
Additional Information Website: https://traffordsouth.foodbank.org.uk/ Enquiries can be made online via “Contacts” tab.
12 DOMESTIC ABUSE SUPPORT Services in Trafford
St Bride’s Church & Community Centre Address: St Bride’s Church. St Bride’s Way, Old Trafford M16 9NW Contact Tel No: 0161 226 3047 Email: [email protected] [email protected] Name of Contact(s) Reverend Peter Matthews
Service Open to: All
Overview Of service: St Bride’s is a newly built church. The activities they have on for the community are endless, below is a snippet of what they offer;
Services on Offer: Tuesday/ Thursday Mornings – ESOL lessons for women to learn English. Any language other than English can be their first language. Thursday Afternoon – Red Cross, Destitution Project – this project is for asylum seekers, they offer small pots of money, food and clothing. Friday Mornings - Busy Bees, parent and toddler group - £1 per family Sunday Service – 10.30 am Once a month – Men’s meal Eden Team – working with the youth within the community a. Tuesday – Singing b. Wednesday - Art c. Thursday – Cooking Every Wednesday – Community Lunch everyone is welcome and it’s free. The aim is to get everyone together.
Referral Method: Before attending any of the above it is advised to contact Reverend Peter to confirm. Referral Criteria: Notes:
Additional Information Rooms are to hire. Before attending any of the above it is advised to contact Reverend Peter to confirm. Website: http://stbrides.org.uk/
13 DOMESTIC ABUSE SUPPORT Services in Trafford
Stretford Foodbank Address: Trafford Christian Life Centre, 107 Barton Road, Stretford. M32 9AF Contact Tel No: 07564 387 209 Email: [email protected] Name of Contact(s) Paul Guest (Foodbank Manager)
Service Open to: All
Overview Of service: Stretford Foodbank is part of the Trussel Trust. The foodbank is designed to provide a short term emergency measure to people who may be struggling to feed themselves and their family that lives with them. Each voucher that is issued is designed to last around 3-5 days and no more than 3 vouchers in 6 months should be issued to a household. (If more is needed then you need to speak to Paul before sending people to the foodbank.) Reasons for people needing the foodbank; stopping of benefits, delay in benefits, just returning to work, new to the country etc.
Services on Offer:
We hold vouchers and can be issued by either Sharon or Marian. If a person is struggling to get there, the voucher can be rang up before hand and then you will be given a time to collect. The foodbank is open Tuesday’s 11-2 and Friday’s 11.30-1.30pm the areas that Stretford Foodbank covers are; a. M16 b. M15 c. M32 d. M41
Referral Method: See Voucher Holders Hand Book: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Stretford foodbank application form.docx Referral Criteria:
Additional Information The church also has a café that people can use at a small cost. Website: https://stretford.foodbank.org.uk/
14 DOMESTIC ABUSE SUPPORT Services in Trafford
Trafford Housing Trust Address: Sale Point, 126-150 Washway Road, Sale M33 6AG Contact Tel No: General Tel No: 0300 777 7777 (THT) Email: [email protected] [email protected] Name of Contact(s) Aysha Allibhaye (Housing Manager)
Service Open to: All – with housing needs/enquiries Overview Of service: Trafford Housing Trust (THT) is an independent housing company providing around 9,000 quality affordable homes within the Trafford area of Manchester. We are a “profit-for-purpose” organisation, striving for a society transformed, free from poverty, inequality and injustice. We are regulated by the Homes & Communities Agency (HCA). People are at the very heart of what we do and delivering excellent service is important to us. We believe that by having meaningful engagement, listening to our customers and understanding what really matters to them, will help us continually improve and develop the services we deliver and the homes we provide and maintain. All Trafford Council's housing stock has been transferred to Trafford Housing Trust (THT). THT is a Registered Social Landlord (RSL). Our Housing Options Service Trafford (HOST) offers advice and assistance on housing and housing related issues. The service is free, impartial and confidential. Interviews are conducted in private interview rooms and where necessary a same sex officer will be available to offer advice. The Housing Options Service is able to offer interpreters and signers and a mini-com service is available. Read our Customer Standards Charter to find out what you can expect when you contact us.
Services on Offer: You can contact us by telephone by calling 0161 912 2230 between 8.30am to 5pm Monday to Friday. Alternatively, you may come into the office and talk to someone face to face Monday to Friday 9am to 5pm. We are at Sale Waterside, Sale, M33 7ZF. You can also contact Housing Options Service Trafford via email at [email protected]. Trafford Housing Trust are actively protecting victims of Domestic Incidents, each case is taken on its own merits and should the victim want to protect themselves and/or their children, they need to give consent for us (Relate) to contact Trafford Housing Trust and give them information regarding the incident. It will then be taken and dealt with by the assigned member of staff, the contact details for signposting is Aysha Allibhaye (contact details above).
Additional Information Please note that every Wednesday morning the service is closed for staff training and opens at 1pm. If outside of these hours you become homeless, contact the Emergency Duty Team by telephoning 0161 794 8888. Website (General THT): http://www.traffordhousingtrust.co.uk/ Website (HOST): http://www.traffordhousingtrust.co.uk/your-home/finding-a- home/housing-options-service-trafford/
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Trafford Leisure - Trafford Sports Village Address: Greatstone Road, Stretford. M32 0ZS Contact Tel No: 0161 826 3969 Email: [email protected] Name of Contact(s) James Jackson (Active Living Manager / Personal Trainer)
Service Open to: Families with 5 to 11 year old children
Overview Of service: James explained a lot of what is on offer within Trafford and mainly a new initiative; it is family focused exercise sessions. It is structured sessions with the aim that all of the family who live together become active together.
Services on Offer:
Families are to attend 1 session a week for a 12 week programme. The sessions will include gym/swimming/circuit etc. This is a free programme and referrals have to be via the Relate Volunteer and emailed over. It is aimed at 5-11 year olds and their family
Referral Method: via the Relate Volunteer and emailed over Referral Forms: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Trafford Leisure - Referral form 2016.doc
Additional Information If the above is not suitable all of the Trafford Leisure sites offer membership, which includes; Gym, Walking, Cycling, Swimming, Football, classes, etc. People can chose to pay monthly or pay as you go. Discount is offered for people who live in Trafford, have disabilities, carers, low incomes, armed forces. All referrals are to be completed via form and taken to the reception or emailed over.
16 DOMESTIC ABUSE SUPPORT Services in Trafford
Trafford Rape Crisis Address: Trafford Rape Crisis Unit 314 Peel House 30 The Downs Altrincham WA14 2PX Contact Tel No: General Enquiries: 0161 968 2820 General Helpline: 0800 783 4608 BAME Helpline: 0800 434 6484 Email: [email protected] Name of Contact(s)
Service Open to: Women/ in relation to incidents of rape, sexual abuse or unwanted sex
Overview Of service: Trafford rape Crisis offers free support - for women, by women - in relation to incidents of rape, sexual abuse or unwanted sex no matter when or where it happened. We will listen, support and believe you.
Services on Offer: General Helpline: 0800 783 4608 - Tuesday and Thursday evenings, 6pm - 9pm; Sunday afternoons, 3pm - 6pm BAME (Black Asian Minoritised Ethnic) Helpline: 0800 434 6484 Thursday evenings, 6pm - 9pm; Friday mornings, 10am - 1pm; Sunday afternoons, 3pm - 6pm. Drop Ins: We are running regular Drop Ins on a Friday (11.30am-1.30pm) over at the Women and Children's Centre in Sale (33 Cross Street) where you can have a cuppa and a chat, relax and learn new skills such as how to make small cushions or soap. It's free! Email: General: [email protected] BAME: [email protected] You can send us an email at any time of the day or night and we will write back as soon as we can. If you are feeling bad and want to just type out the feelings then don't worry, that's fine, send them to us. You can email us as often as helps you. We reply as soon as we can, usually within two to three days.
Referral Method: Referral Criteria: Notes: Leaflets available for download on website (see below)
Additional Information
Website: http://www.traffordrapecrisis.com/
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Early Help
18 DOMESTIC ABUSE SUPPORT Services in Trafford
Barnardo’s North West Family Group Conferencing Services Address: Contact Tel No: 0845 894 3448 / 07805 337941 Email: [email protected] General enquiries: [email protected] Name of Contact(s) Rob Harrison – Children’s Service Manager
Service Open to: Families that have at least one child under 18
Overview Of service: Barnardo’s have been commissioned to work with us on the Strive Project offering Family Conferencing. The model is about enabling the whole family to come together to find their own solutions
Services on Offer: From first referral to conference it would take approximately 4-6 weeks. This involves getting to know the issues, contacting all concerned and arranging the meeting place. The conference will last around 1 ½-2 hours. Post conference there is a review 6-8 weeks later.
Referral Method: If, when you first meet a family that has at least one child under 18 and you feel they would benefit, contact Rob (contact details above) and he will take the details from you. Referral Criteria: Notes: Consent Form: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Barnardos NW Family Group Conferencing - Consent form.doc
Additional Information
Website: http://www.barnardos.org.uk/fgcnw
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Birds of Paradise Arts CIC Address: Sale West Community Centre, Newbury Avenue, Sale, M33 4QW Contact Tel No: 07709 208 409 Email: [email protected] Name of Contact(s) Jo Egerton (Manager Director / Art Therapist)
Service Open to: Primary School Families
Overview Of service: Jo runs The Big Family Art Club based in Sale West Community Centre. It is a club designed for family engagement and is messy and interactive. It caters for primary school families and is inclusive meeting all needs. It forms part of the Cherished Project an arts path way that offers access to arts for education, fun and health including Art Therapy.
Services on Offer: The session takes place each Friday 4.00pm – 5.30pm; cost is £4 per family up to 2 children. Extra children are £1. Enquire to see if you’re eligible for pupil premium. The group is open to anyone who lives in Trafford and referrals can just turn up.
Additional Information
Website: http://www.birdsofparadise.org.uk/
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Cheeky Cherubs Address: Unit 1 Victoria Parade, Higher Road, Urmston. M41 9BP Contact Tel No: 0161 971 6692 Email: [email protected] General Email: [email protected] Name of Contact(s) Sue Wilkinson
Service Open to:
Overview Of service: Cheeky Cherubs is a very busy and active place for all ages.
Services on Offer: There is a soft play area that is open during the days up to 10 years old Mon – Thurs 9.30 – 1.30 pm & Fri – Sun 9.30 – 5.30 pm Cost: Adults free Under 6 months free 6-12 months £1.00 1-2 years £3.50 2 years + £4.95 Monthly passes = £15.00 There is an IT Suite aimed at teenagers whilst toddlers play There is a Sensory Room for babies and children with disabilities Junior Sessions: 9-12/13 years Monday 6-8pm – Cost is £1.50 per session with soft play included Youth Club: 11-19 years Monday 6.30-8pm & Wednesday 7-9pm – Cost is £1.00 per session Drama Group: 11-17 years Monday 6.30 – 8pm – Cost is £4.00 per session After School Groups Children are collected from school and brought back to the centre. Children are then collected by parents/carers from the centre no later than 6pm and costing from £8 Schools included in this club are; Davyhulme, Urmston Juniors, Acrehall, Our Lady’s They also offer after school meal deals £5.95. Also on Offer: (From £4) Boxercise 6-7 Tuesday Kick Active 6-7 Tuesday and Thursday under 12’s Kick Active 7-8 Tuesday and Thursday adults Tai Kick 8-9 Tuesday and Thursday
Cheeky Cherubs are in the process of starting a preschool club for 2-5 years 7.30 – 6pm Monday – Friday; this will include 15 free hours childcare.
21 DOMESTIC ABUSE SUPPORT Services in Trafford
Additional Information
Website: http://www.cheekycherubscommunitylearningcentre.org/
22 DOMESTIC ABUSE SUPPORT Services in Trafford
Child in Mind Address: 14 Sandy Lane, Lymm, Cheshire. WA13 9HQ Contact Tel No: 07928 120 525 Email: [email protected] Name of Contact(s) Katy Beetham (Director Of Consultancy Services)
Service Open to: .
Overview Of service: Child in Mind is a therapeutic play therapy service. All therapists are child specialised and can offer therapy to adults also.
Services on Offer: Therapists base themselves in schools for child therapy. It is funded by the schools. They measure their outcomes every 8-10 week with a review with parents, school and child. Schools covered in Trafford are; Barton Clough Primary Gorse Hill Primary St Matthews Moorlands Moss Park Infants Seymour Park St Monika’s
Referral Method: Email or Phone (See Additional Information)
Additional Information Referral Process 1. At first contact establish the school 2. Contact school with permission from parents 3. Send referral to Katy at Child in Mind (email or phone no. above) 4. Katy will then contact the school and take over from this point 5. Katy will contact us with feedback during their 8-10 week review Website: http://www.childinmind.co.uk/default.html
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St John’s Centre Address: St John’s Road, Old Trafford. M16 7GX Contact Tel No: 0161 872 7795 Email: [email protected] Name of Contact(s) Elaine Eland
Service Open to: All
Overview Of service: St John’s is a community centre offering something for everyone. What we offer changes regularly, due to funding, etc….so always ring and check beforehand.
Services on Offer: During the daytime they offer basic skills such as; IT, ESOL, cake decorating, improve your math, improve your English, painting, drawing, gardening, first aid, food hygiene and positive thinking. Evenings offer; Boxing Club, brownies and singing groups, taekwondo, Greek School, LGBT Youth Group Weekends offer; Yoga, tuition groups for children and young people Most courses are free to learners receiving certain benefits otherwise there will be a small fee to pay (usually working out at less than £10 a session). Some courses ask for a small donation (working out at around £1 per session). There is also a crèche facility for children over 6 months for £2 per session. The hall is also available to hire for birthday parties, meetings and clubs etc. For further information look on the leaflet, see the web site and ring beforehand.
Additional Information
Website: http://www.stjohnscentre.org/
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Trafford College (Altrincham Centre) Address: 251 Manchester Road, Altrincham. WA14 5PQ Contact Tel No: 07908 680 289 Email: [email protected] Name of Contact(s) Julie Wilson (Counsellor)
Service Open to: Students studying at Trafford College.
Overview Of service:
Services on Offer: If the client wants to access studying, go online and make an appointment for the careers department. The college caters for 16 + and 19 + access courses. The college has a sexual health nurse and chaplin on site. Youth workers and mentors available.
Referral Method: Referral Criteria: Notes:
Additional Information
General Website for Trafford College: http://www.trafford.ac.uk/
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Youth Zone Address: Trafford Town Hall, Stretford. M32 0HF Contact Tel No: Email: [email protected] Name of Contact(s) Mark Bailey
Service Open to: Young People 11-18
Overview Of service: For participation and engagement. Youth Parliament are looking for young people aged 11- 18. Confident with the ability to express opinions of themselves and others. They meet each Wednesday at the Talkshop Sale, 4.30 pm – 5.45 pm
Services on Offer: Talkshop is also a hub for young people aged 11-18 to find out about matters regarding; sexual health, drugs and alcohol. They as it stands at the moment have youth workers to engage with the young people. They meet each Wednesday at the Talkshop Sale, 3.00 pm – 6.00 pm Children in Care Council for 11-18 years, for children with social worker involvement. This is held on Thursdays at Gorse Hill Studios. Check with Mark for times as they vary CAMHS – Boom group which cover mental health issues, ages 11-18, meets every other week at Gorse Hill Studio’s check with Mark for times as they vary Mark also offers work experience for young people. They would work alongside him; this could last for an afternoon/day or week.
Referral Method: All referrals are to be made via email to [email protected]
Additional Information After Care group for 16-21+ is a discussion based group for young people who have left the care system. No members as yet, as this is still in foundation stage, check with Mark beforehand.
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Complex Needs
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Counselling and Family Centre Address: 40 Mayors Rd, Altrincham Contact Tel No: 0161 941 7782 Email: [email protected] Name of Contact(s) Vicky Abadi
Service Open to:
Overview Of service: Victoria works for the Counselling and Family Centre in Altrincham. She is able to offer up to 9 free sessions for those on benefits then charges £5 per session after that (if still on benefits)so may be useful for some STRIVE clients who would benefit from a counselling approach.
Services on Offer:
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Intuitive Thinking Address: Contact Tel No: Email: Name of Contact(s) Chris Kelly
Service Open to: Adults with alcohol or drugs problems
Overview Of service:
Services on Offer: Intuitive Recovery is a highly respected and accredited educational programme that promotes SIMPLE and PRACTICAL abstinence based tools as a means to achieve better health for individuals experiencing problems with alcohol or drugs. It offers the opportunity to work with peers (Each member of staff has a wealth of personal experience including past drugs/alcohol problems, homelessness, health, offending history and long term unemployment) to achieve permanent planned abstinence without the need for on-going support and within 10 hours of learning we deliver skills/tools that are truly capable of changing your life.
Skills Tu-Employment the Skills-Tu Employment programme provides KNOWLEDGE, EXPERIENCE and PRACTICAL SOLUTIONS that change mind-sets. Change is achieved through CONTEMPORARY EDUCATION, CHANGING LANGUAGE, THINKING and BELIEFS that reinforce and justify helplessness and asking bold questions. Part of working with difficult to move individuals is recognising the challenges that come with institutional dependence, involvement with mental health services, long standing substance misuse problems, health inequalities and/or lack of academic qualifications. The people we meet are often a mixture of disaffected, apathetic, sceptical or resistant. 14 hours of learning deliver the opportunity to take back control and unlock your abilities.
All courses offer additional follow up sessions to further build on progress to date.
Referral Method: Referral Criteria: Notes: Intuitive Recovery Leaflet : R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Intuitive Recovery Leaflet Issue 3.pdf Skills tu-Employment: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Skills - Tu Employment Leaflet v2.pdf
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Phoenix Futures Address: Alchemy House 7 Hampden Road Sale. M33 7UB Contact Tel No: 0161 972 9820 Email: [email protected] Name of Contact(s) Jodie Read (Team Manager)
Service Open to: Persons with Alcohol & Drugs problems
Overview Of service: Phoenix Futures support people who have drug and alcohol problems. It works with 3 strands Young People Alcohol Community Recovery ↓ ↓ ↓ Anyone under 25(with drug & Anyone who thinks they have a Dual Function Alcohol problems) problem; (everyone has to ↓ ↓ consent). Self-refer or Agency ↓ Information giving/Harm refer Drugs (inc Heroine Alcohol reduction workshops. ↓ as long as they are Assessment with Worker and Initial assessment 40/50mins ↓ receiving a support needed ↓ substitute Full Comprehensive assessment Similar as alcohol prescription, crack- with care plan but offer further cocaine, cocaine ↓ support powder, over the Support to reduce drinking or counter medication lower levels. Abstain ↓ and cannabis completely. Detox and ↓ reduction in medication or plan ↓ 2 workshops a week Offers ongoing structured support ↓ and additional recovery options e.g. 12 week treatment journey. acupuncture, swimming, education/employment support
Referral Method: Referral Forms: Young People: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Phoenix Futures Young People's Referral Form June 2014.doc Adult Recovery: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Pheonix Fututres - Referral form Adult recovery services 2015.doc S.P.O.C. Form: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Pheonix Futures SPOC Referral Form - all services.doc
30 DOMESTIC ABUSE SUPPORT Services in Trafford
Additional Information **Also, all three services offer Family Support – for both Alcohol and Community Recovery the number is 0161 905 8570 and the person to speak to is Tom Tanton and for Young People the number is 0161 905 1013 and the person to speak to is Georgina Cuniff If you are unsure of whom to signpost too, call the Alcohol Service (number at the top) and they will direct you. If you refer as a Relate Volunteer you have to fill out a referral form, self-referrals ring the number above.
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Riverside Services Address: See below Contact Tel No: 0345 155 9037 Email: See below Name of Contact(s) See below
Service Open to: Those with Housing needs & Complex issues
Overview Of service: Social Housing
Services on Offer: Listed below are schemes / housing services. Contact each service for their referral forms. Railway Road Project: 63 Findlay Street, Leigh. WN7 4EQ. Tel No: 01942 604 181 Single homeless accommodation for male and female ages 16– 65. 24 Hour Support on site for 22 rooms, 5 NSNO Beds, 1 Prison Bed and 2 Cold weather places in winter. Full support package provided including regular reviews and Goal setting sessions. Education and Training Worker on site who provides training package, support and guidance to work towards qualifications and volunteering places. Service Manager: Nyomi Robinson [email protected]
Bond street: 64-66 Bond Street, Leigh. WN7 1BT. Tel No: 01942 672 210 Temporary accommodation for homeless ex-offenders or those at risk of re-offending who want to make positive changes in their lives. For males and females ages 18-65 Self-contained , fully furnished flats and fully equipped , recently furbished kitchens Access to support workers and training services Service Manager: Christine Houghton [email protected]
Brydon Court – AGES: 1-3 Union Street, Ardwick, Manchester. M12 4JD. Tel No. 0161 273 1454 The service deals with single people and couples and provides a high tolerance approach to support that is a person centred. Visits on site by a dedicated Social Worker and Nurse Volunteer and peer support, many of whom have lived through homelessness and understand the challenges the customer faces. A ‘Sit-Up’ service which offers interim beds to help rough sleepers begin to engage. Service Manager: Kerry Kelly [email protected]
Wilson Carlile House: 172-174 Plymouth Grove, Longsight. M13 0AF. Tel No: 0161 2731454 Homeless Project for men aged 18-65; Customers are ex-offenders who are at risk of offending with mild mental health issues. Each customer is assigned a support worker to develop a tailored support plan. There are four weekly reviews of the plan and a risk assessment to see how each customer has
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progressed. Key work sessions take place every two weeks in which the team identifies any support with education and training issues, aiming to help with employment opportunities. Service Manager Jackie Fetherston [email protected]
Newbury House: 80 Daisy Bank Road, Victoria Park. M14 5GJ. Tel No: 0161 224 5729 Support and accommodation project for single people experiencing issues with alcohol dependency Men and Women aged 18-65 Single bedrooms with en-suite bathroom; each room is furnished with a bed, fridge, drawers, bedside cabinet. Customers are breathalysed daily and spot checks are undertaken in the evenings and at weekends. Risk assessments and Support Plan are in place for each customer. Service Manager: Sandra Jackson [email protected]
Bolton House: 66-68 Chorley New Road, Bolton. BL1 4BY. Tel No: 01204 386 010 Supported temporary housing to offenders on license who are homeless or at risk of homelessness. Customers may also have one or more of the following needs: Mental health, substance misuse, single homeless with support needs and generic/complex needs. Male and Female aged 18 and over, with recent offending background or at risk of reoffending Service Manager: Darran Hamilton [email protected]
The Beeches: 6 Wilbraham Road. Fallowfield. M14 6JZ. Tel No: 0161 224 8300 Provide short term supported housing for young women aged 16-25 considered at risk All female, experienced and committed staff Support Worker who will develop a tailored Support Plan, with regular meetings to progress and review risk and needs Single bedrooms with communal lounge, kitchen and dining room in a safe, homely environment: emergency bed available Service Manager: Janet Wilkinson [email protected]
Sash Project / Riverside Gate Buddies Service: Old Library House, Leicester Road. Salford. M7 4DA. Tel No: 0161 792 7700 Gateway Buddies is based at Sash Project Sash is an intense housing management project that does not provide direct support, however if a client is referred via Gate Buddies they are supported by The Gate Buddies team of peer mentors Gate Buddies are volunteers that are experts by experience, they offer support to the offender and their families from someone who understands what they are going through. The support is offered when a referral is received to Gate Buddies a minimum of 6 weeks prior release and for as long as is needed post release within the Sash project or when they move in to alternative accommodation. Service Manager: Christine Mullen [email protected]
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Stopover Project: 8 Scarsdale Road, Victoria Park. M14 5PS. Tel No. 0161 224 8594 Low– support supported accommodation project for single women aged 16-25 who are homeless and/or at risk of homelessness 10 bedrooms over 3 floors, single bedrooms with some shared facilities. Large communal lounge with a large TV, dining table and communal PC. A very homely environment.
Wilmslow Area Accommodation Project (WAAP): Howty Close, Wilmslow, Cheshire. SK9 2SH. Tel No: 01625 531 327 Offer temporary accommodation and support for homeless single men and women with a history of offending, dependency issues or other support needs. Aged 18—65 Aim is to help the customer move on to independent living , whether it be social housing or a private landlord Self-contained , fully furnished flats with fully equipped kitchens or shared housing with communal facilities Each customer has a dedicated Support Worker with one-to-one support and tailored support plans Activities and teaching in life-skills, such as cooking on a budget and healthy eating, as well as pottery and art classes. Service Manager: Carolyne Thorpe [email protected]
Riverside Housing Support Service: 170 Plymouth Grove, Longsight. Manchester. M13 0AF. Tel No: 0161 277 5505 Provides support in finding accommodation for those who are finding it difficult to gain accommodation due to complex issues. All referrals must come from CRC or via Through the Gate from HMP’S. Male and females 18-65 who are low or medium risk. High risk must still go through NPS. Partnered with the Bonds Scheme and ‘Sit up’ services are linked to this services and links to other homeless projects. Covering the following areas: Bolton, Bury, East Cheshire, Halton, and Manchester – all areas of Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford, Warrington, West Cheshire, and Wigan. Service Manager: Stephen Mather [email protected]
Referral Method: Contact each service for their referral forms Referral Forms: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\Riverside Housing Support Service Referral Form 2016.docx Notes: Website: https://www.riverside.org.uk/
Additional Information
Website: https://www.riverside.org.uk/ Referral form to: [email protected]
34 DOMESTIC ABUSE SUPPORT Services in Trafford
Trafford Domestic Abuse Service (TDAS) Address: Contact Tel No: 0161 872 7368 0845 4500 789 Fax No: 0161 872 7149 Fax No: 0161 282 8207 Email: Name of Contact(s)
Service Open to: All Victims of domestic abuse
Overview Of service: Offers help, support & advice for those suffering from domestic abuse
Services on Offer: Refuge and Dispersed Properties Floating Support Service Tier 2 Accommodation Supporting Change Legal Surgery & Advocacy Speak out Speak Now© Safer Smarter Futures R’SPACE© Back to Me © True Colours © Professional Training Women’s Group Stress Management, Relaxation and Meditation Workshops
Referral Method: Referral Criteria: Notes:
Additional Information
Website: www.tdas.org.uk
35 DOMESTIC ABUSE SUPPORT Services in Trafford
Trafford Stronger Families Address: Stronger Families referral Form, Performance. 1st Floor Trafford Town Hall, Trafford Council, Talbot Road, Stretford. M32 0JR Contact Tel No: Email: See Below Name of Contact(s)
Service Open to:
Overview Of service: Expansion of the Troubled Families programme to help vulnerable younger children from struggling homes get a better chance in life. These families are characterised as having an array of complexities, difficulties and challenges which impacts the family as a whole. Stronger Families aims to take a whole family approach with these families.
Services on Offer: To be included in the expanded Troubled Families programme, a family will have to be referred by specialist agencies as having 2 of the 6 following problems: parents and children involved in crime or anti-social behaviour children who have not been attending school regularly children who need help adults out of work or at risk of financial exclusion and young people at risk of worklessness families affected by domestic violence and abuse parents and children with a range of health problems By meeting 2 out of the 6 above a family would be eligible to receive support under the stronger families’ model. The 6 key headings are broken down into sub heading, the family need to meet against these sub headings in order to meet TF2 – Stronger Families (minimum would be to meet for 2 sub headings split across 2 of the key headings) The full criteria is set out in appendix 1, see referral form: R:\IBU\Corporate\Partnerships and Communities Service\P&C Team\Community Safety Team\Domestic Abuse\STRIVE\Relate Directory\Referral Forms Leaflets Flyers etc\TF2 Stronger Families Referral Form May 2015.docx
Referral Method: For Trafford Council Staff only: - [email protected] For externals agencies with ‘secure email’ only: - [email protected] or [email protected] For those without secure email, please post to the address at the top.
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