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Postpay Roaming Tariff
Postpay Roaming Tariff Sr.No Country Live Operators Incoming Call Local Outgoing Call Call To Pakistan Call Rest of World SMS 1 Afghanistan Etisalat 0.70 0.63 1.90 Variable 0.50 2 Afghanistan AWCC/Areeba/Roshan 0.89 0.65 1.90 4.60 0.50 3 Albania AMC 0.75 0.55 3.40 3.45 0.50 4 Algeria Orascom (Djezzy)/Wataniya 1.68 1.38 4.03 4.03 0.50 5 Argentina Claro 1.03 0.75 4.00 3.97 0.50 6 Armenia Viva Cell /Armentel/Orange 0.75 0.92 4.00 3.74 0.50 7 Australia Vodafone 1.03 0.75 4.50 5.41 0.50 8 Austria Orange/T Mobile 1.41 1.10 3.30 3.45 0.50 9 Azerbaijan Azercell Telecom/Azerfone 0.75 0.60 4.30 4.31 0.50 10 Bahrain Viva/Zain/Batelco 1.79 1.15 3.74 4.60 0.50 11 Bangladesh Banglalink/Grameen Phone/Warid/Aktel 0.96 0.92 2.59 2.88 0.50 12 West Indies Cable & Wireless 1.39 0.75 3.05 Variable 0.50 13 Belarus MDC Velcom/MTS 0.93 0.45 6.00 6.00 0.50 14 Belgium Kpn Orange Base/Belgacom/Mobistar 1.16 1.00 4.20 4.20 0.50 15 Benin Atlantique Telecom 0.77 0.65 1.00 3.80 0.50 16 Bhutan B Mobile 1.93 1.60 2.60 3.45 0.50 17 Bosnia BH Telecom 0.94 0.40 2.90 2.93 0.50 18 Brazil TIM /Telemig(Vivo)/Brazil Telecom 1.04 0.90 3.00 3.45 0.50 19 Brunei DST 0.61 0.40 4.03 4.03 0.50 20 Bulgaria BTC Mobile/Globul Cosmo 1.67 0.75 5.11 4.60 0.50 21 Burkina Faso CELTEL 0.72 0.75 3.50 2.88 0.50 22 Cambodia Metfone (Viettel)/CAMGSM 1.05 0.50 2.00 4.60 0.50 23 Canada Rogers Wireless/Bell/Tellus 1.32 1.31 2.72 5.75 0.50 24 China Unicom 0.99 0.99 2.65 4.03 0.50 25 Congo, Democratic Republic Vodacom 1.95 1.38 3.45 2.88 0.50 26 Croatia T Mobile/Tele 2 2.48 1.30 4.20 3.45 0.50 27 Cyprus -
SWOT Analysis of Ufone
Ufone Ufone GSM is a Pakistani GSM cellular service provider, It's one of five GSM Mobile companies in Pakistan, and is a subsidiary ofPakistan Telecommunication Company. After the privatization of PTCL, Ufone is now owned by Etisalat. Ufone has a subscriber base of 20.23 million as of September 2010. Ufone Cellular Company INTRODUCTION TO UFONE Ufone is a newly cellular company as compared to others like Mobilink, Zong(Paktel), Instaphone operating inPakistan, providing cellular services for Eight years now. Ufone services are offered by Pak Telecom Mobile Limited (PTML), a 100% owned subsidiary of Pakistan Telecommunication Company Limited (PTCL). Established to operate cellular telephony. The company commenced its operations, under the brand name of Ufone, from Islamabad on January 29, 2001. and subsequently extended its coverage to other cities i.e. Lahore, Karachi, Kohat, Jehlum,Gujranwala, Faisalabad, Sheikhopura. In addition to the road coverage on Peshawar-Islamabad-Lahore section. Till now its coverage has been extended to more than 750 cities. In Peshawar its operation were started on 7th of May, 2001. Ufone, the brand name of the service, has been a highly successful venture touching 120000 subscribers in less than four months of its operations. SWOT analysis of Ufone INTRODUCTION Ufone GSM is a Pakistani GSM cellular service provider. It is one of six GSM Mobile companies in Pakistan and is a subsidiary of Pakistan Telecommunication Company. The company commenced its operations under the brand name of Ufone from Islamabad on January 29 2001. U fone expanded its coverage and has added new cities and highways to its coverage network. -
Capital Markets Day 2020 Presentation
Etisalat Group February 19st, 2020 Capital Jumeirah Saadiyat, Abu Dhabi Markets 2020 Day DISCLAIMER Emirates Telecommunications Group Company PJSC and its subsidiaries (“Etisalat Group” or the “Company”) have prepared this presentation (“Presentation”) in good faith, however, no warranty or representation, express or implied is made as to the adequacy, correctness, completeness or accuracy of any numbers, statements, opinions or estimates, or other information contained in this Presentation. The information contained in this Presentation is an overview, and should not be considered as the giving of investment advice by the Company or any of its shareholders, directors, officers, agents, employees or advisers. Each party to whom this Presentation is made available must make its own independent assessment of the Company after making such investigations and taking such advice as may be deemed necessary. Where this Presentation contains summaries of documents, those summaries should not be relied upon and the actual documentation must be referred to for its full effect. This Presentation includes certain “forward-looking statements”. Such forward looking statements are not guarantees of future performance and involve risks of uncertainties. Actual results may differ materially from these forward looking statements. Business Overview Saleh Al-Abdooli Chief Executive Officer Etisalat Group Etisalat Group Serkan Okandan Financial Results Chief Financial Officer Etisalat Group Etisalat Group Hatem Dowidar International Chief Executive Officer -
Development Informatics Working Paper No.40: Analysing the Mobile
Development Informatics Working Paper Series The Development Informatics working paper series discusses the broad issues surrounding information, knowledge, information systems, and information and communication technologies in the process of socio-economic development Paper No. 40 Analysing the Mobile Telecommunications Market in a Developing Country: A Socio- Technical Perspective on Pakistan PING GAO & ADNAN RAFIQ 2009 ISBN: 978-1-905469-08-6 Published Centre for Development Informatics by: Institute for Development Policy and Management, SED University of Manchester, Arthur Lewis Building, Manchester, M13 9PL, UK Tel: +44-161-275-2800/2804 Email: [email protected] Web: http://www.manchester.ac.uk/cdi View/Download from: http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/index.htm Educators' Guide from: http://www.sed.manchester.ac.uk/idpm/research/publications/wp/di/educdi.htm Table of Contents Introduction............................................................................................................2 A. FRAMEWORK FOR TELECOMMUNICATIONS MARKET ANALYSIS ................................5 A1. Government Institutions..................................................................................5 A2. Network and Service Providers.......................................................................6 A3. Users................................................................................................................6 A4. Technology – Standards And Services ...........................................................7 -
Telenor Pakistan Pakistan – a Great Opportunity for Telenor
Telenor Pakistan Tore Johnsen, CEO Full-scale industrialisation 1 1 Pakistan – A great opportunity for Telenor z Population: 154 million z Population per sq KM: 193 z Population in urban areas: 38.8% z GDP per head: 2,210 (US$ PPP) z Real GDP growth 2004: 6.3% z Fixed line penetration (2003): 2.7% Sources: EIU (Economist Intelligence Unit) ITU (International Telecom Unit) 2 The regulatory and political framework z Telecom authorities promote transparency and a level playing field z Telecom policies well developed, implementation the key z Telenor to focus on strict business ethics and code of conduct 3 Deploying the Mobile Way from day one Building a greenfield z Critical success factors Regulatory Sales and issues and Site acq. and marketing strategies – Time to market roll-out plans plans Operation – Efficient operation Legal and and Business Network tax issues maintenance plans and – Standardised solutions infrastructure financing – Quality Long Company Competitive distance and Quality strategy and situation international Customer assurance branding licence Business IT and billing scoping, solutions PR and Distribution work flow commun- strategy and analysis ication contracts Organisation Office facility and management recruitment Procurement 4 Network rollout 11 months from licence award to launch Business strategy Licence and vendor Site acquisition awarded selection in place Network design Launch Build Organisation Network Rollout (180 days) April 14th May June September 15th March 2004 2004 2004 2004 2005 •Launch Islamabad, Karachi, -
Prepaid Data Roaming Tariff Rate Per Country Operator Charging Pulse Pulse MB Saudi Arabia Mobily 10 Kbs Rs
Prepaid Data Roaming Tariff Rate Per Country Operator Charging Pulse Pulse MB Saudi Arabia Mobily 10 KBs Rs. 0.1749 Rs. 17.93 UAE Etisalat 10 KBs Rs. 0.1749 Rs. 17.93 Iraq Zain,AsiaCell 10 KBs Rs. 0.1749 Rs. 17.93 UK Vodafone, Everything Everywhere 10 KBs Rs. 0.1749 Rs. 17.93 Turkey Vodafone 10 KBs Rs. 0.1749 Rs. 17.93 USA T-Mobile 10 KBs Rs. 0.1749 Rs. 17.93 Australia Vodafone 10 KBs Rs. 0.1749 Rs. 17.93 Italy Vodafone 10 KBs Rs. 0.1749 Rs. 17.93 Egypt Vodafone 10 KBs Rs. 0.1749 Rs. 17.93 Spain Orange 10 KBs Rs. 0.1749 Rs. 17.93 NOTE: This offer can be subscribed i. By dialing USSD code *506# from anywhere in the world. There are no subscription charges. ii. By dialing Ufone Customer Helpline 333(In Pakistan) and Ufone IR Help Desk +92 -333-5100038(Outside Pakistan only). Standard Ufone Voice Outgoing Roaming charges apply on calling IR Help Desk. iii. Through Ufone Selfcare App & Ufone Official Website. Subscribing this offer through Ufone Website requires a confirmation SMS reply from customer. Sending this confirmation SMS is free in Pakistan but Standard SMS roaming charges apply when this SMS is sent outside Pakistan while on roaming. iv. By visiting your nearest Ufone franchise, Service Centre or OSS (PTCL Joint Shop). No daily or monthly recurring charges. This offer can be un-subscribed by dialing *508#. Per MB charges have been calculated on the basis of 1 MB = 1024 KBs and are also subject to change. -
Prepaid Roaming Promotional Tariff
Prepaid Roaming Promotional Tariff Country Live Operators Incoming Call Local Call Call Back to Pakistan Call to Rest of World SMS UAE Etisalat 0.36 85.68 157.08 714.01 71.40 UAE DU 0.36 141.38 269.9 714.01 71.40 Saudi Arabia Mobily/Zain 0.57 0.36 0.36 657.25 71.40 United Kingdom Everything Everywhere ( T Mobile) 0.36 96.21 411.95 823.9 71.40 United Kingdom Telefonica O2 0.36 107.55 429.01 714.01 71.40 United Kingdom Orange/Vodafone 0.36 107.55 179.25 714.01 71.40 Iraq Zain/Asiacell 1.20 1.20 1.20 933.33 11.95 Saudi Arabia STC 0.57 0.36 0.36 657.25 71.40 Incoming, Local and Call Back to Pakistan charges for Saudi Arabia and Iraq are on per second. Incoming Call charges on UAE and UK networks are on per second. Prepaid Roaming Regular Tariff S. No Country Live Operators Incoming Call Local Call Call Back to Pakistan Call to Rest of World SMS 1 Afghanistan TDCA (Roshan)/Etisalat/MTN 93.21 89.63 228.25 657.25 71.40 2 Afghanistan AWCC 107.29 92.62 241.74 755.42 71.40 3 Algeria Wataniya 146.99 59.75 382.40 567.63 71.40 4 Armenia VivaCell 59.75 119.50 470.83 537.75 71.40 5 Australia Vodafone 145.03 126.73 519.12 525.49 71.40 6 Austria Orange 132.31 124.90 400.09 400.09 71.40 7 Bahrain ¨ Batelco 119.50 131.45 418.25 657.25 71.40 8 Bahrain ¨ Viva 209.13 131.45 418.25 657.25 71.40 9 Bangladesh Aktel 89.63 89.63 268.88 322.65 71.40 10 Belgium Belgacom 149.38 119.50 418.25 597.50 71.40 11 Benin Etisalat 93.21 119.50 213.91 537.75 71.40 12 Bulgaria BTC Mobile (Vivatel) 149.38 89.63 542.53 657.25 71.40 13 Canada Telus/Bell 110.84 155.35 213.93 686.37 -
Telecommunication Sector in Pakistan
CASE STUDY ON TELECOMMUNICATION Draft Report Paper prepared by Asian Institute of Trade and Development, Pakistan for the project “Linkages between Trade, Development and Poverty Reduction” implemented by CUTS International 1 Table of Contents: 1. Structure of Telecommunication Sector .....................................................................3 1.1 Evolution of the Industry:.......................................................................................3 1.2 Key Institutional bodies: ........................................................................................4 1.3 Pakistan Telecommunication Company Ltd (PTCL) ..............................................6 1.4 National Telecommunication Corporation..............................................................6 1.5 Telecard.................................................................................................................6 1.6 Worldcall...............................................................................................................7 1.7 Long distance, International gateway (LDI) ...........................................................7 2. Privatization of PTCL................................................................................................8 3. Growth in mobile phone.............................................................................................9 4. Evolution of investment liberalization......................................................................10 5. Evolution of Technology..........................................................................................11 -
Key Performance Indicators (Kpis) Voice Call Success Call Drop Voice Quality
QUALITY OF SERVICE FRAMEWORK IN PAKISTAN Yawar Yasin Director General (Enforcement) Pakistan Telecom Authority PTA’S VISION “Create a fair regulatory regime to promote investment, encourage competition, protect consumer interest and ensure high quality information and Communication Technology Services.” SEQUENCE Part-I • Overview • Why QoS ? • QoS Regulatory Framework • QoS Key Performance Indicators • Monitoring Techniques • How We Monitor ? • Conclusions Part-II • Live Demonstration Telecom Overview : Evolution of Cellular Industry in Pakistan • 3G/4G Auctioned 850 MHz/4G • 4 x 3G Operators Auctioned • CMPAK “ZONG” • 1x 4G Operator 1x Operator Acquires Paktel • UFONE : 2016 2nd GSM 2014 Operator • Through 2007 incumbant 2004 1998 Broadband Subscribers MBB Total 1992 Spectrum Auction 29.7 Million 32.7 Million Sector Growth • Telenor & Warid • Mobilink Cellular Subscribers 3rd Mobile 133.5 Million 1990 operator (1st GSM) • 2 Cellular licenses •Subscriber base is substantially pre-paid issued to Paktel & dominant representing ~98% of the total Instaphone market •~10% Non-Voice Revenue SOURCE: PTA Data WHY QUALITY ??? New Technologies / Applications Increased Consumer Demand Network Availability/Coverage/ High throughputs Challenge QoS REGULATORY FRAMEWORK IN PAKISTAN Laws License Enforcement Terms Monitoring Regulations Surveys GENERAL QoS REGULATORY FRAMEWORKS License Monitoring Laws Regulations Enforcement Terms Survey • Technical •Regulatory • Telecom • Technical • Definitions of e.g. Call drop, call e.g. Network notice Act KPIs auditing, -
Welcome to the World's Fastest Mobile Network
WELCOME TO THE WORLD’S FASTEST MOBILE NETWORK ANNUAL REPORT 2020 1 TABLE OF CONTENT 01. Key Highlights of 2020 01 15. Saudi Arabia 53 02. Business Snapshot 03 16. Egypt 57 03. Chairman’s Statement 05 17. Morroco 61 04. Board of Directors 07 18. Pakistan 65 05. Etisalat’s Journey 11 19. Afghanistan 73 06. Group CEO’s Statement 13 20. E-vision 74 07. Management Team 17 21. Etisalat Services Holding 75 08. Vision and Strategy 21 22. Human Capital 77 09. Response to COVID-19 25 23. Corporate Social Responsibility 83 10. Key Events During 2020 31 24. Corporate Governance 91 11. Operational Highlights 33 25. Internal Control 97 12. Brand Highlights 37 26. Financials 103 13. Etisalat Group’s Footprint 45 27. Notice for Annual 185 General Meeting 14. United Arab Emirates 47 KEY HIGHLIGHTS OF 2020 154 51.7 MILLION AED BILLION AGGREGATE REVENUE SUBSCRIBERS 26.4 9.0 AED BILLION AED BILLION EBITDA NET PROFIT 120.0* 7.1 FILS AED BILLION DIVIDEND CAPEX PER SHARE *Inclusive of one-time special dividend tisalat Group is a regional, leading, integrated Etisalat remains committed to realising its vision of ‘driving the telecommunications company with around 154 million digital future to empower societies’. This vision is continuing BUSINESS Ecustomers. The Group offers a range of communication to guide the Group in its transition from a traditional telecom services to consumers, businesses and government segments in operator to an integrated digital solutions provider. multiple regions. Its portfolio of products and services includes The Group and its operating companies have sustained their mobile communications, fixed broadband, Internet, Internet investment in network infrastructure, spectrum, licences and SNAPSHOT protocol television (IPTV), voice, carrier services, cloud and the latest technologies, with the aim of empowering customers, security, Internet of things (IoT), mobile money, and other value- shareholders and society. -
The Role of Data Protection Technologies: a Case Study
Life Science Journal 2012;9(4) http://www.lifesciencesite.com The Role Of Data Protection Technologies: A Case Study Shafqat Hameed*, Mujtaba Hassan Agha**, Muhammad Abbas Choudhary*** *, National University of Sciences & Technology (NUST), Islamabad, Pakistan ** Department of Mechanical Engineering, Mohammad Ali Jinnah University, Islamabad, Pakistan ***University of Engineering and Technology (UET), Taxila, Pakistan [email protected] ABSTRACT: In today’s digital era, Consumers information plays a very significant role for the companies. They are utilizing this information in different ways to cater the costumers with novel products and services. But the privacy of this information is of much more importance for the service providers as well as for the consumers. The privacy and the protection of the Customers’ personal information is a growing concern for the consumers of the telecommunication services all over the world. The importance of telecommunications is apparent from the revenue this service generates for the world economy. There have been innumerable cases around the globe which demonstrated lack of security of customers’ personal data. The causes might be different apart from lack of investment in the sophisticated technology for this growing concern. The aim of this study is to analyse the privacy policy of the telecommunication companies, the laws related to customer data protection, different incidents related to customer’s privacy and the role of different data protection technologies to overcome this soaring issue. [Shafqat Hameed, Mujtaba Hassan Agha, Muhammad Abbas Choudhary. The Role Of Data Protection Technologies: A Case Study. Life Sci J 2012;9(4):1270-1279] (ISSN:1097-8135). http://www.lifesciencesite.com. -
Comparison of Service Performance and Customer Satisfaction in Telecom Sector
R B A www.irbas.academyirmbr.com July 2013 S International Review of Basic and Applied Sciences Vol. 1 Issue.2 I Comparison of Service Performance and Customer Satisfaction in Telecom Sector. A Research Study of Mobile Communication Karak Pakistan SAID ALAM KHAN Department of Management Sciences, MBA student City University of Science and IT Peshawar Pakistan Email: [email protected] MOHIBULLAHKHATTAK Department of Management Sciences, MBA student City University of Science and IT Peshawar Pakistan ASGHAR ALI Department of Management Sciences, MBA student City University of Science and IT Peshawar Pakistan Abstract This study was carried out to know the association between Telecommunication services and customer satisfaction. For this study a sample of 150 respondents (75 each from Ufone and Mobilink) were selected through simple random sampling method. A comprehensive questionnaire was used for data collection. The data was analyzed by using descriptive statistic and Comparing mean analysis. Three variables including network base service performance, retailer services and customer services were taken for customer satisfaction assessment. Also the four sub-variables in network based service performance, namely basements, suburbs, cities and ease in calling were analyzed too. In Two Independent variables which are Network Services performance and Customers services result showing that Mobilink is providing better network and customer’s service then Ufone, in Retailer services Ufone is leading. Recommendation for Mobilink is to invest more money to bring more improvement rather than investing in retailer services and for ufone is to invest more money in retailer services to increase the satisfaction level of the customers. Key Word: Customer satisfaction, Network based services performance, Retailer related process performance, and Network operator related process performance.