Shelly Bergner
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Shelly Bergner Cell: 920-851-4720 [email protected] // [email protected] Zen Salon: 1500 W College Ave. Appleton, WI 54914 920-380-9236 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Summary: Talented, Creative & Innovative-Professional Hair Stylist & MUA with over a decade of experience in identifying & interpreting the needs & wants of clients to produce a desired look or style that is both technically- accurate & well-represented, ensuring the delivery of an enjoyable experience that provides high-quality, professional results. Skills: State licensed cosmetologist with over a decade of experience as a salon & beauty professional. Vast knowledge of the beauty industry/trends & makeup/cosmetics/salon products/companies Strong customer-service background-Able to address customer concerns, demonstrating empathy while consistently moving the customer towards commitment. Proven ability to be persistence, overcome obstacles, and consistently strive to improve skills and achieve goals, while maintaining a positive attitude throughout. Exceptional ability to organize and control job responsibilities, particularly the accuracy and productivity related to work flow. In-depth ability to multi-task and manage multiple projects in fast paced environment. Detail oriented with excellent problem solving and follow-up skills. Strong interpersonal & communication skills; remarkable ability to achieve results through team leadership and inspire others by sharing my knowledge. Excellent work ethic/ preparation & time management. Ability to working quickly and accurately in time- pressured conditions. Eagerness to continue to learn and grow as a beauty professional. State of Wisconsin Licenses: Barbering or Cosmetology Practitioner License #: 81217-82 Granted Date: 9/19/2002 Barbering or Cosmetology Manager License #: 32775-81 Granted Date: 4/28/2009 Barbering or Cosmetology Instructor License #: 1770-83 Granted Date: 11/16/2009 Barbering or Cosmetology Establishment License #: 41268-80 Granted Date: 5/6/2014 Salon Experience: Present-April 2014 Zen Salon // Silver Lining Salon-Independent Salon Owner/Renter (920)380-9236 Lori Kumbalek-Owner 1500 W. College Ave Appleton, WI 54914 Hair Stylist/Makeup Artist/Cosmetologist-Provide Hair, Makeup, Facial Waxing & Nail services April 2014-June 2012 Elevate Hair Studio Glam, LLC-Owner/Manager/Hair Stylist/MUA (920)574-2473 Shelly Bergner-Owner 3402 N. Richmond St. Ste. A, Appleton, WI 54911 (Closed) Owner & Manager Responsibilities; opening & closing; running all operations Creative Director/Human Resources/Educator/Payroll & Accounting/Research Analyst Marketing & Advertising/IT & Web Design/Inventory/Customer relations Hair, Make-up, Facial waxing & reception job duties May 2012-October 2011 Elevate Hair Studio-Manager/Hair Stylist (920)572-2473 Lori Meulemans-Owner 3402 N. Richmond St. Ste. A, Appleton, WI 54911 Manager responsibilities; opening & closing; running daily operations Inventory/Employee handlings/Customer relations/Educate staff Hair, Make-up, Facial waxing & reception job duties February 2012-August 2010 Bella Academy of Cosmetology-Cosmetology Instructor (920)230-4897 bellaacademyoshkosh.com Kelly Lindekuegal-Owner 1780 S. Koeller St. Oshkosh, WI 54902 Educate & inspire future cosmetologists Helped create curriculum for Cosmetology Program, Lesson Plans Created curriculum & taught ’CE Requirement’ for 2011 renewal February 2012-March 2010 The Hair Studio/Merle Norman Cosmetics-Stylist/MUA (920)233-3299 thehairstudiooshkosh.com Kelly Lindekuegal-Owner 1024 W. 20th Ave. Oshkosh, WI 54902 Manager responsibilities; opening & closing; running daily operations Inventory in salon & make-up studio/Interviewing/Employee handlings/Customer relations Hair, Make-up, Facial waxing & reception job duties October 2011-March 2010 Mane Attraction Hair Salon and Day Spa-Stylist (920)303-0686 mane-attraction.net Lynne Messerschmidt-Owner 1780 S. Koeller St. Oshkosh, WI 54902 Hair, make-up, facial waxing, manicures, pedicures & reception job duties March 2010-May 2008 Sexy Shears - Manager/Barber (920)882-8746 1612 N. Ballard Rd. Appleton, WI 54911 (Closed) Scott Olsen-Owner Manager responsibilities; opening & closing; running daily operations Inventory of supplies/products/Interviewing/Employee handlings/Customer relations Hair/Barbering, facial waxing & reception job duties May 2008-April 2005 Cost Cutters (Fox River Mall)-Stylist/Color Tech (920)738-5305 4301 W. Wisconsin Ave. Appleton, WI 54913 Vicki Paap-Manager Assistant manager training/ Color Technician (for all area cost cutters) Inventory of supplies & products/ Opening & closing; running daily operations Interviewing/Apprentice training/Employee handlings/Customer relations Hair, facial waxing& reception job duties Freelance Experience: Weddings: Provided Formal Hair Styling & Make-Up Artistry to numerous Brides & Bridesmaids throughout Appleton, Oshkosh, Green Bay, WI and surrounding areas. Including Dominican Republic (Destination Wedding) Events & Occasions: Provided Custom Hair Styling & Make-Up Artistry for Proms, Homecomings, Bachelorette Parties, Birthday/Anniversaries, etc... Photo-Shoots: Created looks and styles from subtle to avant-guard for advertisements and modeling portfolio, senior portraits, company photos & editorial work. Have been published in fashion/photography magazines, most recently Fashion-Faces Magazine Fashion Shows: Provided Hair & Make-Up for clothing stores, charity events, local boutiques. Education: August 2009-June 2009 Empire Beauty School-Instructor Program (920) 832-8686 525 Westhill Blvd. Appleton, WI 54914 Graduated: August 2009 September 2001-May 2002 Gill-Tech Academy of Hair Design-Cosmetology Program (920) 739-8684 423 W. College Ave. Appleton, WI 54911 Graduated: May 2002 January 2001-September 2001 PHD(Professional Hair Design)Academy - Cosmetology (715) 835-2345 3408 Mall Drive, Eau Claire, WI 54701 (Transferred to Gill-Tech) May 2000-December 2000 University of Wisconsin-Eau Claire, Eau-Claire, WI 54701 January 2000-May 2000 Chippewa Valley Technical College-Eau Claire, WI 54701 August 1995-June 1999 Menasha High School 420 7th St. Menasha, WI 54952 Graduated: June 1999 Certifications/Trainings: Instruction: Approved State of Wisconsin- Continuing Education Course for 2015 License Renewal Products: Aquage, Eufora, Color Proof, Schwarzkopf, Paul Mitchell, Redken, Wella, Pureology, Kenra, Nioxin, Matrix, American Crew, T.I.G.I., Sexy Hair Concepts, Back to Basics, Grund, OPI, GiGi & Depileve among many other professional product lines. Advanced: Customer Service trainings (received recognition in 2007-Customer Service Award from Cost Cutters), Milady’s educator trainings, advanced trainings in color, highlighting techniques, corrective color, haircutting, free form techniques, barbering, styling, specialty styling & bridal styling. Cosmetics: Merle Norman Cosmetics make-up artistry training, Look Good Feel Better training in 2010. Motives Cosmetics(Color Consultant)/Market America 2012-2013, Business: Michael Cole, KRS Consulting/Summit Salon, Crystal Focus, as well as other business/personal growth seminars/trainings. Misc: Trade magazines/articles/step-by-steps/btc/webinars/social media and other related forms of educating oneself of updated and hot trends, techniques & tips. References: Available upon Request .