Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY Y S ’ ON ARATI SITE ANUAL WNER M O TILE SPECS SALES TIPS BROCHURE WARRANT PREP ON INSTALLATI INSTRUCTIONS Distributor Package Distributor Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY S ’ ON ARATI SITE ANUAL WNER M O TILE SPECS SALES TIPS BROCHURE PREP ON INSTALLATI INSTRUCTIONS CONTACT US TODAY: 800.540.4899 | versaCourt.COM | made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA Court Tile

Derived from the words “Versatile” and “Court,” VersaCourt systems have lived up to their name. The dynamic and colorful appearance combine with its inherent safety, maintenance and performance characteristics to make VersaCourt an obvious choice for all types of sports surfacing.

Whether you are a homeowner looking for a backyard court or a school facilities manager requiring a more kid-friendly surface, VersaCourt employs an innovative, centralized design and construction process that improves quality, lowers cost and streamlines installation.

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | Why VC?

Why Choose VersaCourt?

Customers Come First Philosophy The secret to a long-lasting court lies in expert design, service, and installation. We promise to deliver everything needed before, during, and after installation to keep your court performing for years to come.

Custom Courts Built Just For You Let us custom design a court just for you…any size, any color combination, any game, any logo, everything you want. When you work with VersaCourt, you will work with our in-house designers to get a custom solution that fits your backyard, activities and budget.

Made In The USA We are proud that all of our surfacing options are made right here in the USA.

The VersaCourt Difference Every VersaCourt order is fully assembled in our warehouse and all requested lines and logos are pre-painted by our team of professionals in a controlled environment to ensure accuracy and longevity. We then number each section, disassemble the court, and pack the tiles according to a labeled diagram.

This process makes your VersaCourt DIY installation a breeze. Once your custom VersaCourt arrives on-site just follow 7 easy steps to install.

View our installation cross sections and watch our videos at versacourt.com/videos.html

made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA tile options

5 Premium Tiles To Choose From

Outdoor Tile Indoor Tile

Game Speed Outdoor Speed Indoor Compete Skate Outdoor Sports Inline Hockey & Sports Professional Inline Hockey Sports And Multi Purpose Roller Sports & Rink Basketball Roller Hockey Inline Hockey Ball Sports Skating Rinks Racquet Sports Ball Sports Ball Sports Volleyball Roller Derby Shuffleboard Skating Roller Hockey Multi-game Courts Volleyball Racquet Sports Skateboards Dance Floor Open Play Multi-game Courts

Attractive Appearance Long Lasting With numerous standard color and line options, VersaCourt VersaCourt Tiles are constructed utilizing a durable Tiles are used to create eye catching surfaces that transform polypropylene material that is resistant to cracks and backyards, schools and other facilities. fractures. VersaCourt Tiles have a 25-30 year structural life expectancy.

Easy to Maintain Safe Unlike concrete courts that crack or wood gym floors that Our shock absorbing plastic tiles feature expansion joints require regular polishing and periodic refinishing, VersaCourt and a spring tabbing mechanism that allows side-to-side Tiles require minimal maintenance. They can be cleaned with movement and forgiveness on joints and lower back. a leaf blower or garden hose.

Quick Assembly Cooler Multi-Use Year Round Usability Fast, easy installation VersaCourt is up to 50% cooler than Utilize one location for Durable all-weather sport surface is a breeze asphalt or concrete surfaces multiple sports with a fast-drain, open-grid design

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | ASTM G154-12 Our colors remain vibrant after years of UV exposure.

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Game Outdoor Sports

Athlete Protection Lower back, knee, and joint forgiveness for players

Resilient Material Specially blended material stands up to harsh weather & high intensity play

Patented Locking System Precision locking system to eliminate gaps

Optimal Tile Size for Peak Performance Consistent ball bounce and response for exceptional playability

Product Specs

Size & Weight – 10.13” x 10.13” x 3/4” thick, 7 oz. VersaCourt Game Tile Surface Texture – Open grid design provides a high grip surface in Concrete all weather conditions. (4” minimum) Welded Wire Material – Specially blended high impact copolymer Mesh #5 Rebar polypropylene. UV stabilizer and anti-oxidant additives are molded Compacted 3” into each tile to ensure protection against color fade and plastic Stone deterioration & oxidations. 6”x6” Concrete Turndown Support Structure – Each tile is supported by 155 cross posts. This Compacted Soil provides a stable base and gentle vertical flex. Components are not drawn to scale.

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | tile optIONS

SPEED OUTDOOR Outdoor Inline Hockey, Skate and Sport Flooring

Patented Surface Profile & Pinheads Best wheel grip and fastest puck speeds

Resilient Material Specially blended material stands up to harsh weather

Surface Perforations Designed for fast drainage

4mm Surface Layer with Force Bridges Strong impact resistance and flexibility

VersaCourt PRODUCT SPECS Speed Outdoor

Size & Weight – 9.837” x 9.837” x 1/2” thick, 11.2 oz. Concrete (4” minimum) Welded Wire Surface Texture – Open grid design provides optimal wheel grip Mesh and puck glide in all weather conditions. #5 Rebar Compacted 3” Stone Material – Specially blended high impact copolymer 6”x6” Concrete polypropylene. UV stabilizer and anti-oxidant additives are molded Turndown into each tile to insure protection against color fade and plastic Compacted Soil deterioration & oxidation. Components are not drawn to scale.

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SPEED INDOOR Professional Inline Hockey

Patented Surface Profile Best wheel grip and fastest puck speeds

Resilient Material Durable material is flexible against falls, minimizing injury

Patented Surface Pin-Heads Surface pin heads and perforations for natural puck glide

Precision Locking System Creates a seamless, monolithic appearance that is ideal for skating

PRODUCT SPECS

Size & Weight – 9.825” x 9.825” x 1/2” thick, 11.2 oz. VersaCourt Speed Indoor Surface Texture – Two -level surface profile designed so wheels only touch the top layer for low friction during cruise and speed skating, and the wheels dig into the lower layer for cornering and acceleration movements. The patented surface pin-heads reduce puck friction Concrete Subfloor for long smooth puck glide. Surface perforations release air pressure buildup and prevents uneven puck glide.

Material – Specially blended high impact copolymer polypropylene is a non recycled product that cannot be damaged by hockey sticks. Components are not drawn to scale.

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | tile optIONS

compete Sports and Multipurpose

Patented Surface Profile Surface relief provides excellent grip, Diffuser Stars dampen sound and allow for water evaporation

Resilient Material Durable and scuff-resistant – perfect for high-traffic applications

Precision Locking System Creates a seamless, monolithic appearance

PRODUCT SPECS

Size & Weight – 9.825” x 9.825” x 1/2” thick, 12.1 oz.

VersaCourt Compete Surface Texture –Profile texture design to maintain a positive grip at all times even when damp, while enabling volleyball slides and reducing the visibility of scratch marks and skid marks. 2mm Rubber Underlayment (optional) Material – Specially blended high impact copolymer polypropylene creates less rigid fall surface. Concrete Subfloor Installation – Optional 2mm rubber underlayment increases shock absorption, provides a comfortable feel for running and jumping and dampens running or rolling noises. Components are not drawn to scale.

made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA tile options skate Roller Sports and Rink

Precision Locking System Tightest fit = seamless appearance and precision performance

Patented Surface Profile Exceptional wheel grip and maneuverability, perforations to dampen noise and allow for fluid evaporation

Resilient Material Durable and scuff-resistant – perfect for high-traffic applications

PRODUCT SPECS Size & Weight – 9.825” x 9.825” x 1/2” thick, 12.1 oz.

Surface Texture –Two-level surface profile designed so wheels only touch the top layer for low friction during cruise and speed VersaCourt Skate skating, and the wheels dig into the lower layer for cornering and Polymesh acceleration movements. Underlayment Anchor System Material – Specially blended high impact copolymer polypropylene creates less rigid fall surface. Concrete Subfloor Installation – Anchor system prevents floor from shifting and polymesh underlayment dampens rolling noises and perfects skate feel and feedback. Components are not drawn to scale.

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | CUSTOM SOLUTIONS

Customize Your Court

Get a court that is one-of-a-kind by personalizing your order with the colors and logos of your favorite teams. Add any game lines you can imagine, providing something for all ages. All lines and logos are pre-painted in our warehouse to ensure accuracy and longevity. With many standard colors and custom colors to choose from, the design possibilities are endless.

Make your court uniquely yours with custom logos and game lines for your favorite sports.

Popular Game Lines Hockey Tennis Four Square Volleyball Badminton Pickle Ball Hop Scotch Shuffleboard Basketball Futsal

made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA VersaCourt Tile Color Options

Black Graphite Titanium

Navy Blue Royal Blue Light Blue Ice Blue

Bright Red Burgundy Rust Red Sand

Emerald Green Slate Green Olive Green Pistachio

Purple Orange Yellow White

*Titanium available in outdoor tile only. Indoor tile available in Gray. Custom colors available upon request.

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | KITS

Pre-configured court kits are available in 37 standard sizes or work Our Most Popular Kits with our in-house designer for a custom court to fit your space.

Basketball Tennis

Kit Kit H8 Size: 45’11”W x 29’11” L Sq. Ft.: 1,374 T15 Size: 51’W x 99’ 11”L Sq. Ft.: 5,096 Min. Base Dimensions: 46’1” x 30’1” Min. Base Dimensions: 51’2” x 100’1”

Kit Kit F13 Size: 51’W x 83’11” L Sq. Ft.: 4,280 T16 Size: 59’5”W x 120’2”L Sq. Ft.: 7,080 Min. Base Dimensions: 51’2” x 84’1” Min. Base Dimensions: 59’3” x 120’

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Pickleball Shuffleboard

Kit Kit Size: 9’7”W x 51’10” L Sq. Ft.: 497 Size: 28’2”W x 52’8”L Sq. Ft.: 1,483 S15 Min. Base Dimensions: 9’9” x 52’ P1 Min. Base Dimensions: 28’3” x 52’10’

Kit Kit P2 Size: 31’7”W x 64’6” L Sq. Ft.: 2,032 S19 Size: 19’9”W x 51’10” L Sq. Ft.: 1,024 Min. Base Dimensions: 31’8” x 64’8” Min. Base Dimensions: 19’11” x 52’

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | accessories

Ball Hog Goals and Accessories

At Ball Hog, we understand that different customers have different needs, which is why we offer two distinctive basketball goals systems to choose from, the Ball Hog Select Series and the Ball Hog Ascent Series. Ask your Sales Representative for more information on Ball Hog Goals.

Select Series Ascent Series

Available Models Available Models Energy Summit 54” 54” Backboard Accel Pinnacle 60” Backboard 60” Backboard Velocity Apex 72”Backboard 72”Backboard

Internal Height Adjustment External Height Adjustment Fluid rim height adjustment from 6’ to 10’ Precise height adjustment from 6.5’ to 10’

Corrosion-Resistant Paint Texturized Powder-Coat 7 gauge steel pole with high gloss finish 7 gauge steel pole with UV-stable finish

H-Frame Construction Y-Frame Construction Provides stability and consistent ball response ClearView design and superior stability

Ground Anchor Hinge Aluminum Face Frame Allows for easy goal assembly, no ladders or Structural grade for unmatched stability scaffolding and balance

made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA 3 Available Accessories 1

1 Rebounder 5 Ball Containment Fencing 2 6 3 Court Lights 2 4 Basketball Goals Ascent Series 5 Tennis Nets 4 6 Hockey Goals

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | made in | CONTACT US TODAY: 800.540.4899 | versaCourt.COM USA WARRANTY

We’ve Got Your Back

VersaCourt manufactures, designs and delivers innovative courts.

Then we back our products with a lifetime of warranty solutions.

VersaCourt wants you to be a customer for life and we plan to achieve this by providing you the highest quality products and the industry’s best and most clear warranty. Our desire is that when you place your faith in us you will have a worry-free recreational surface for years to come. That’s why we have invested heavily in state-of-the-art injection molding equipment and control all aspects of manufacturing every tile we sell. Also, we have partnered with the best automotive additive suppliers to ensure our UV stabilizers and other proprietary additives will provide our products with the longest life possible.

As an added benefit to our customers we offer the best warranty in the business.

In this era of video My kids have enjoyed the games, it’s nice for my time that they have spent kids to actually have out there and for me, a the physical part of post NBA player, I enjoy the game…actually getting out there and playing basketball on playing a little bit with my the court. kids and not having that aftershock and be sore the next day. Chris DiMarco Scottie Pipen PGA Professional NBA Hall of Famer

CONTACT US TODAY: 800.540.4899 | versaCourt.COM | 205 Boring Drive | Dalton, GA 30721 800.540.4899 | versaCourt.COM | recreationalgroup.com

VersaCourt is a proud member of the RG family of companies Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY S ’ ON ARATI SITE ANUAL WNER M O TILE SPECS SALES TIPS BROCHURE PREP ON INSTALLATI INSTRUCTIONS 800-540-4899 | VersaCourt.com

VERSACOURT SALES TIPS

Qualify the lead/opportunity. Check out the location online beforehand, ensure that they have adequate space, and ask 1 leading questions to determine if this is in their budget and this is the right product for them.

2 Attempt to schedule the appointment with both parties present (husband/wife/significant other).

3 Have the correct material for your presentation (samples, pictures, business cards, brochures, etc.).

4 Call ahead and confirm before the appointment to ensure they haven’t forgotten or had an emergency.

Upon arrival be organized, have your tape measure, flags, and most importantly game plan prepared. Don’t fumble around 5 in the driveway with your materials, this can leave a bad first impression.

Quickly evaluate the surroundings to determine if there are any obvious obstacles that could cause problems with access 6 and construction.

7 Be familiar with codes and regulations in the area. Failure to understand these can be expensive and time consuming.

8 Face to face intro: Mention how beautiful their home/property is or anything that they would take pride in.

Encourage them to move into the backyard so that you can paint a picture of the court for them. You should already have an 9 idea of desired size, games, etc. from the initial call. Things to address once viewing the setting: • Basketball hoop - will you be providing or is there an existing one? • Grading required • Confirm size • Extra soil from excavation • Bobcat access - address potential damage? • Extra gravel • Underground utilities • Power access if lighting is to be installed • Landscape repair

Once the court design in their setting is determined ask if you can move inside (or anywhere you can all sit down) and show 10 them pictures of similar courts, samples, etc. This will encourage them to think and start making decisions. Ask them leading questions to move the process along.

Be prepared to provide them with an estimate. This can quickly be done by calculating the square footage x your selling 11 price per f2. This price will apply to the court tile. Obviously, line painting and concrete need to be considered as well. Your selling price can include labor or this can be calculated separately. For larger jobs with multiple components it might be necessary to prepare an estimate after you leave. Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY TILE SPECS SALES TIPS BROCHURE VersaCourt Game Tile System Specification

Part I – General 1.01 Description A. Scope of work Furnishing of materials for the flooring system described below. The flooring is a modular interlocking suspended plastic tile system. Includes installation, application of game lines, and maintenance instructions for the flooring system.

B. Related Work Specified Elsewhere 1. Installation of concrete, asphalt, or other base material. 2. Preparation of base to provide a medium broom surface finish with tolerances of (+) or (-) ¼” in any 10’ radius. 3. Membrane waterproofing as determined by the project engineer.

Part II – Warranties 2.01 Manufacturer’s Limited Warranty A. VersaCourt® outdoor flooring is covered under a scaled lifetime warranty by the manufacturer for any defects in materials and workmanship

2.02 Installers A. Installer shall provide a one (1) year warranty on his workmanship as it pertains to the installation of the modular flooring and accessories.

Part III – Product 3.01 Materials A. VersaCourt court tiles 1. Description – An injection molded, high impact plastic tile supplied in pre-assembled 16-tile sheets. 2. Size –10.13” x 10.13” x 3/4” (25.73cm x 25.73cm x 19.05mm) 3. Material – Specially blended high impact polypropylene copolymer. UV stabilizer and anti-oxidant additives are molded into each tile to insure protection against color fade and plastic deterioration & oxidations. 4. Surface Texture – Specially designed open grid that provides a high grip surface in all weather conditions. NOTE: Plastic game tiles can become slippery when moisture is present on the surface. 5. Tile Interlocking Mechanism – The tile interlocking system is designed to allow for thermal expansion and contraction without causing the surface to buckle. It also provides the player with lateral forgiveness. 6. Colors – 19 Standard colors and custom options available 7. Support Structure – Each tile is supported by 155 cross posts. This provides a stable base while at the same time vertical flex. 8. Weight – 7 oz.

B. VersaCourt court ramp tiles 1. Description – An injection molded, high impact plastic ramp tile. Used around the edge of court as ramp from ground to tile level. 2. Size – 10.03” x 2” x 3/4” thick 3. Material – Same as tile

VersaCourt PO Box 927 • Dalton, GA 30722 t: 800 540 4899 • 706 529 0718 f: 706 529 0849 www.versacourt.com 4. Surface texture – Smooth 5. Tile Interlocking Mechanism – Same as tile 6. Colors – Same as tile 7. Support Structure – Same as tile 8. Weight – 1.6 oz.

C. Line Stripe Painting 1. Primer/Paint - A proprietary adhesion promoter and 2-Part polyurethane based, marine grade paint is required. 2. Logos – Custom logos may also be painted onto the surface of the tile.

Part IV – Physical Properties 4.01 Material Test Results A. Rockwell hardness (ASTM D 785): 74 B. Heat Deflection @ .455 MPa (ASTM E 648): 195 C. Flaming at 1000mm (ASTM E 648): 4 min 45s D. Auto-ignition temperature (ASTM D-1929): 980˚F E. Vicat softening (ASTM D-1525): 260˚F F. Low Temperature Brittleness (ASTM D-2137): -25˚F G. Coefficient of Linear Thermal Expansion, (ASTM D-696, E-831): 63 x 10-6 (in/in)/˚F H. E-Modulus (ASTM D-5418) 126,000 psi (850MPa) I. Flex Modulus (ASTM D-790) 122,000 psi J. Tensile Yield Strength (ASTM D-638) 3,300 psi K. Elongation at Yield (ASTM D-638) 18% L. Notched Izod (ASTM D-256) 15 ft-lb / in at 20˚C

4.02 Product Test Results A. Flame Spread Index (ASTM E-162): 4 min. 30 sec. B. Smoke Development (ASTM E-162): 1 min. 46 sec. C. Radiant Panel (ASTM E-84,162,648): .12 Watts/cm² D. Friction Test (ASTM C-1028): Dry<.71, wet<.52 E. Compression vs. Crush (ASTM D-3998): No Break F. Noise Reduction Coefficient (ASTM C-423): 25% G. R-Value: < 1.0 H. Flatness: ± 1.5mm I. Load Bearing Capacity: 180 psi J. Vertical Characteristics (ASTM F2117-10) 97.1% K. Resistance of Synthetic Polymeric Materials to Fungi (ASTM G21-15): Rating 0 of 4

4.03 EN 14904 Test A. Fire Test: EN 13501-1 B. Emission of formaldehyde: EN 717-1 C. Emission of pentachlorophenol: Annex D D. Release of other dangerous substances: National Standards E. Linear Friction: EN 13036-4 using CEN rubber F. Shock Absorption: EN 14808 G. Resistance to a rolling road: EN 1569 H. Resistance to wear: EN 5470-1 using taber abrader with H18 wheels with load of 1kg (on lacquer: CS10 wheels with 0.5 kg load)

VersaCourt PO Box 927 • Dalton, GA 30722 t: 800 540 4899 • 706 529 0718 f: 706 529 0849 www.versacourt.com I. Vertical ball rebound: EN 12235 using basketball J. Vertical deformation: EN 14809 K. Resistance to indentation: EN 1516

4.04 EN 14877 Test A. Linear friction: EN 13036-4 using CEN number B. Shock Absorption: EN 14808: original and after ageing in hot air according to EN 13817 followed by immersion in hot water according to EN 13744 C. Vertical deformation: EN 14809 D. Vertical ball rebound: EN 12235 using basketball E. Resistance to a rolling road: EN 1569 F. Water permeability: EN 12616 G: Specular reflectance: EN 13745 H: Resistance to wear: EN 5470-1 using taber abrader with H18 wheels with load of 1kg and after EN 14836 I: Colour loss: EN ISO 20105-A02 after artificial weathering according to EN 14836 J: Maximum tensile strength: EN 12230: original and after ageing in hot air according to EN 13817 followed by immersion in hot water according to EN 13744 K: Absolute thickness EN 1969: method A

Part V – Exection 5.01 Installation A. VersaCourt court tile 1. Court tiles will be installed according to pre-approved layout. 2. Court tiles will be installed and/or supervised according to manufacturers specifications by an authorized, factory trained dealer or representative.

B. Game line painting 1. Floor surface shall be clean, dry and free of debris. 2. Game lines shall be painted using a proprietary adhesion promoter and 2-Part polyurethane based, marine grade paint is required.

5.02 Maintenance A. Maintenance Procedure 1. It is recommended to keep the surface free of leaves, limbs and grass clippings by using a leaf blower. Every 2-3 years it may be necessary to pull the tile up and sweep out any dirt or debris that may have accumulated under the tile.

VersaCourt PO Box 927 • Dalton, GA 30722 t: 800 540 4899 • 706 529 0718 f: 706 529 0849 www.versacourt.com VersaCourt PO Box 927 • Dalton, GA 30722 t: 800 540 4899 • 706 529 0718 f: 706 529 0849 www.versacourt.com Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY TILE SPECS SALES TIPS BROCHURE ON INSTALLATI INSTRUCTIONS VERsacourt Tile Installation Instructions 800-540-4899 | VersaCourt.com

INTRODUCTION

CONGRATULATIONS ON YOUR NEW VERSACOURT Thank you for purchasing your VersaCourt tile system. VersaCourt is a suspended tile surface attached together with a special latching mechanism that snaps together easily. To ensure a trouble-free installation, certain guidelines must be followed

THE VERSACOURT DIY DIFFERENCE Your custom court was fully assembled in our warehouse and all requested lines and logos were pre-painted by our team of professionals in a controlled environment to ensure accuracy and longevity. We then numbered each section, disassembled your court, and packed the tiles according to your numbered diagram. This process makes your VersaCourt DIY installation simple. However, if you have questions or need assistance during the assembly of your court please call us at 800-540-4899.

Lay all the sections out without connecting them first to make sure everything is in proper place and tile are not damaged.

When laying out the sections of tile - position them so the "loop" or tab sides of the tile are facing the same way as noted on this layout (when facing the basketball goal, to your left and opposite side of the goal).

Lay out sections of tile as noted on this layout. When all sections are in proper place, you can snap them together and add ramp edges to all four sides of the court.

Joel Skillern Start Here

23 22 21 20 19 18 17 16 15 14 13 12 11 10 1

37 36 35 34 33 32 31 30 29 28 27 26 25 24 2

51 50 49 48 47 46 45 44 43 42 41 40 39 38 3

65 64 63 62 61 60 59 58 57 56 55 54 53 52 4

79 78 77 76 75 74 73 72 71 70 69 68 67 66 5

93 92 91 90 89 88 87 86 85 84 83 82 81 80 6

107 106 105 104 103 102 101 100 99 98 97 96 95 94 7

121 120 119 118 117 116 115 114 113 112 111 110 109 108 8

135 134 133 132 131 130 129 128 127 126 125 124 123 122 9

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PAGE 1 800-540-4899 | VersaCourt.com

THINGS TO KNOW

ABOUT VERSACOURT TILES: 10.03" A VersaCourt game court is made up of tiles, each measuring 10.03” square. These tiles are connected by a simple, but precise interlocking mechanism. The picture shows the hook side and the receiver sides of the tile. (See image 1)

EXPANSION: Receiver VersaCourt tile is a polypropylene plastic floor, which expands and contracts with temperature changes. A 100’ floor can expand 2” on Hook both sides lengthwise when the weather warms up to 100°F (37°C). Image 1 For this reason, it is important that the tile be trimmed at least 1/2” from any stationary object such as a goal post or fence post. Tips on trimming your tile are outlined on Page 5. (See image 2)

SUBSURFACE PREPARATION: It is important that the surface of the substructure enables the VersaCourt to expand and contract. Asphalt, being oil based and rough, is inherently slippery and makes a very good subsurface, as well as a rough (medium broom) cement finish. If the tiles expand without being able to slide, it will start to buckle in various portions of your court.

VersaCourt can be laid over structural cracks (no wider than 1/2”) in the subsurface. Sharp cracks should be facetted or rounded so that the ball bounce is consistent and the tiles don’t “catch” when the floor expands and contracts. (See image 3) Image 2

Image 3

PAGE 2 800-540-4899 | VersaCourt.com

INSTALLATION

BEFORE YOU BEGIN: Packing Slip Date Packing Slip #

12/9/2013 14365-A P.O. Box 927 • Dalton, GA, 30722 t: 800 540 4899 • f: 417 682 3255 www.versacourt.com

Bill To Ship To Joel Skillern Joel Skillern STEP 1 27922 Rumson Drive Call B4 Del Tanr 832-696-5697 Katy, TX 77494 27922 Rumson Drive Review your packing slip and verify all materials are included and Katy, TX 77494 have not incurred any damage during shipping. (See Image 1) P.O. No. Ship Via Freight Terms Payment Terms Sales Rep CSR Prepaid KH White

Quantity Item Description 1 VC-BB-Painted Versacourt Kit 9-H 49'4"X30'9" 1,634 VC-C10-RB-G VersaCourt Elite 10" X 10" Tile - Royal Blue-Court Tile 298 VC-F10-BR-G VersaCourt Elite 10" x 10" Tile - Bright Red-Lane Tile 188 VC-F10-BR-G VersaCourt Elite 10" x 10" Tile - Bright Red-1 Tile Border 96 VC-RMPHOOK-BR-G VersaCourt 2"x10" Bright Red Ramp, Hook 96 VC-RMPLOOP-BR-G VersaCourt 2"x10" Bright Red Ramp, Loop 4 VC-CNR2X2-BR-G VersaCourt 2" Corner - Bright Red STEP 2 1 VC-BB-Painted Prepainted Court Lines White-Court Layout-Half Court Basketball Lines Discount If GoalSetter MVP is purchased by 12/20/13 1 VC-BB-Painted Custom Logo- NBA Man (Jerry West) Review your custom, numbered court layout document found in 1 VG-SS46072G3-G GoalSetter MVP Internal, 42"x72" Glass Backboard, Heavy Duty Flex Rim Shipped Anchor at earlier date on sales order 14365 1 Shipping-G Shipping & Handling your VersaCourt Installation Packet. (See Image 2) Select this as a transaction's tax to use AvaTax

STEP 3 Confirm your base is ready for court tile installation and relocate your pallets to the install site. Image 1 STEP 4

Unpack your tile pallets, remove and discard the plastic and Lay all the sections out without connecting them first to make sure everything is in proper place and tile are not damaged.

When laying out the sections of tile - position them so the "loop" or tab sides of the tile cardboard wraps. (See Image 3) are facing the same way as noted on this layout (when facing the basketball goal, to your left and opposite side of the goal).

Lay out sections of tile as noted on this layout. When all sections are in proper place, you can snap them together and add ramp edges to all four sides of the court.

Joel Skillern Start Here STEP 5 23 22 21 20 19 18 17 16 15 14 13 12 11 10 1 We recommend you watch our 15 minute installation video before 37 36 35 34 33 32 31 30 29 28 27 26 25 24 2 beginning your project. This video thoroughly illustrates all steps 51 50 49 48 47 46 45 44 43 42 41 40 39 38 3 outlined in this instruction manual. 65 64 63 62 61 60 59 58 57 56 55 54 53 52 4 https://www.youtube.com/watch?v=qqwBezft91E 79 78 77 76 75 74 73 72 71 70 69 68 67 66 5

93 92 91 90 89 88 87 86 85 84 83 82 81 80 6

107 106 105 104 103 102 101 100 99 98 97 96 95 94 7

121 120 119 118 117 116 115 114 113 112 111 110 109 108 8

135 134 133 132 131 130 129 128 127 126 125 124 123 122 9

End Here Loop Side

Image 2

To watch our installation video on your mobile device, simply scan the QR code now.

Image 3

PAGE 3 800-540-4899 | VersaCourt.com

INSTALLING YOUR TILE

STEP 1 The easiest way to install VersaCourt tile is to start in one corner with the hook end of the tiles facing to the right and down; or in a more basic description “pointing towards the corner”. Locate Panel #1 on your diagram and find panel #1 of your tile and simply lay the tile into place. (See Image 1)

Do not snap your tile together on this step. Lay each panel of tile next to each other until your court is fully laid out. You will snap your tiles together in Step 4.

STEP 2: Locate Panel #2 and lay into place, continuing in numerical order moving across your diagram until all panels are in place. Image 1 STEP 3: Step back and visually inspect to ensure sure your sections are in their proper place. Make sure the basketball lane lines up with your goal, as well with any tennis lines, logos and other lines matching your diagram, etc.

STEP 4: Snap your tiles together. Starting with #1 and move across your court in the same order you laid the tiles down. By gently stepping on the Image 2 seams, starting at one corner, the hook ends are pressed into the receiver end for a strong hold. (See Image 2)

DO NOT USE excessive FORCE! THIS WILL CAUSE DAMAGE TO THE VERSACOURT TILES.

STEP 5: FOR COURTS 30’ X 30’ AND SMALLER ONLY Secure one edge of your . See Page 6 for instructions on Anchoring Tile To Subsurface.

Image 3 STEP 6: Install your ramps and corner pieces. You will have 2 types of ramps, a receiver end and hook end, and 4 corner pieces. (See Image 4)

Receiver STEP 7: Remove all the numbered stickers and enjoy your new VersaCourt!

Hook

Image 4

PAGE 4 800-540-4899 | VersaCourt.com

TRIMMING TILE

TRIMMING TO FIT: Trimming the tiles to fit along an edge or to go around an obstacle may be necessary in order to fit properly. If this is necessary for your installation there are several options available for cutting the tile.

The tile can be trimmed using a table saw as shown in image 1.

The tile can be trimmed with a hand-held circular saw as shown in image 2. You will need to use a fine tooth blade to keep the saw from chipping the tile. This method works well if you have several tiles that need to be trimmed to the same length.

Another method for trimming tile is a sharp razor knife or box knife as shown in image 3.

Image 1

Image 2

Image 3

PAGE 5 800-540-4899 | VersaCourt.com

ANCHORING TILE

ANCHORING TILE TO SUBSURFACE: Courts which are smaller in size (typically 30’ x 30’ or less) and see a lot of activity may be susceptible to shifting. It is generally more noticeable on basketball courts. The tiles tend to shift towards the goal, which is caused by continuously running and stopping toward the goal.

Tools required • Power Drill - Hammer drill preferred, used for drilling the holes in the concrete and installing the concrete screws in place. • Concrete screws - Tapcon, 3/16” x 1 3/4”, countersink head. The box of screws typically comes with the necessary masonry drill bit.

STEP 1: Position the court tiles on the concrete slab so that the court is properly located with respect to the goal and the edges of the court. You will only anchor ONE SIDE of your court (the side OPPOSITE the basketball goal).

STEP 2: Using a hammer drill, drill a hole within the center (or middle) locking tab, every other tile along only ONE side of you court (side opposite the basketball goal). Transition ramps will cover these screws. (See image 1) Image 1

NOTE: Do not secure additional sides of your court without first checking with VersaCourt. They can advise on what is best for your particular application.

STEP 3: Install the Tapcon anchoring screws. Make sure not to over tighten the screws. (See image 2)

STEP 4: Image 2 Install ramps as noted in STEP 6 on PAGE 2 of “INSTALLING YOUR TILE”. (See image 3)

Image 3 PAGE 6 800-540-4899 | VersaCourt.com

CARE AND MAINTENANCE

REPLACING TILES: Tiles are replaced in a matter of seconds. Insert a hook or screwdriver into a hole closest to the corner of the tile which does not have receivers and pull up.

MAINTENANCE CLEANING: VersaCourt tile can be cleaned in a variety of ways. If it is an outdoor application, leaves, sticks, and trash can build up on the surface. A leaf blower can be used to remove most debris. If the tile surface is dusty or dirty then a power washer can be used – be sure to set it on a low-pressure setting and do not directly spray the painted lines.

Over time dirt, leaves, rocks and other debris may accumulate under the tile. If this does occur to the point where the tile is full, unsnap the tiles in large sections and slide the tile out of the way to clean the subsurface.

FOR MORE INFORMATION

You have now completed the installation process for your VersaCourt. If you would like to submit a picture of your finished project email photos to [email protected]

If you encounter any issues during your installation process, feel free to call VersaCourt at 800-540-4899 for advice. We thank you for choosing VersaCourt as your preferred court tile provider. We are confident that you will enjoy many years of fun on your new VersaCourt!

This installation manual is provided for informational purposes only to give the consumer basic understanding of the installation process for VersaCourt products. The fol- lowing procedures are in accordance with VersaCourt tile installations. VersaCourt makes no warranty as to, and bears no liability for, the content or use of this installation manual. VersaCourt will not be held liable for any “self-installed” court systems. For self-installed court systems, owner assumes all responsibility and liability. VersaCourt representatives will, however, remain available for any questions you may have during your installation.

PAGE 7 Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY ON ARATI SITE TILE SPECS SALES TIPS BROCHURE PREP ON INSTALLATI INSTRUCTIONS 800-540-4899 | VersaCourt.com

VERSACOURT INSTALLATION/SITE PREPARATION

If you are utilizing an existing basketball hoop the make/ Be there for the start of the dig! It is important for the 1 model will need to be determined in order to supply 10 customer to see your face and know that you are in VersaCourt with the correct overhang for court design. control as the “GC” for the job. This is the distance from the front of the backboard to the goal post and will determine the number of tiles for the line; this is also known as the “safe play zone”. In the unlikely event that all does not go perfectly This information is standard for each Goalsetter model 11 remain calm and in control of the situation. Handling that we sell but needs to be relayed to VC if we are adversity with grace will once again keep the customer building the court for you. at ease and reinforce their confidence in you. Even if it’s really bad don’t let them see you sweat.

Obtain a copy of the plat of survey for the property. 2 Ensure it shows all current structures. Once the sub-surface is complete follow-up with the 12 customer to let them know the next steps (receiving material, install schedule, etc.) and applicable dates. Make sure the placement is correct on the plat. Measure 3 from foundation or metal corner stakes. 13 Build the court! Have your court design ready with any logos, lines, 4 and correct colors. Remember to also include all Following installation go over all of the aspects of components such as hoops, nets, fencing, etc. for your 14 the court with the customer (safety, components, customer’s sign-off. maintenance, do’s and don’ts, etc.).

5 Place the order with your VC representative. 15 Remember to take pictures and ask for a referral letter.

Schedule concrete/asphalt with sub (if applicable) and Follow up with the customer a week or two after the 6 provide them with a detailed map of the construction 16 install to ensure that all is well. site. Include any details of fence work, plywood for grass, access obstacles/instructions, grade, extra gravel, pump, etc.

Call your local “811” (utilities locating service) at least two 7 weeks prior to dig date.

8 TRIPLE CHECK EVERYTHING!

Make sure the timing for all aspects of the job is within 9 your allotted schedule. If anything changes related to the construction provide EVERYONE involved with at least 48 hours advance notice. Occasionally last minute problems will arise but providing as much notice as possible will go a long way in solidifying your professional appearance. 800-540-4899 | VersaCourt.com

CROSS SECTIONS

VersaCourt Over Concrete Base

VersaCourt Tile

#4 Rebar

Concrete (4” minimum)

Compacted Stone Compacted Soil

Components are not drawn to scale.

PAGE 5 800-540-4899 | VersaCourt.com

CROSS SECTIONS

VersaCourt Over Asphalt Base

VersaCourt Tile

2” Asphalt Binder Course 1/2” Asphalt Wearing Course

6" Compacted Stone Compacted Soil

Components are not drawn to scale.

PAGE 6 800-540-4899 | VersaCourt.com

CROSS SECTIONS

VersaCourt Over Compacted Stone Base

VersaCourt Tile Rubber Matting

Compacted Stone

Compacted Soil

Geotextile (optional)

Components are not drawn to scale.

PAGE 7 Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY S ’ ON ARATI SITE ANUAL WNER M O TILE SPECS SALES TIPS BROCHURE PREP ON INSTALLATI INSTRUCTIONS Owner’s manual GAME TILE 800-540-4899 | VersaCourt.com

INTRODUCTION

CONGRATULATIONS ON YOUR NEW VERSACOURT Thank you for purchasing your VersaCourt tile system. We strive to ensure that you are pleased with your purchase. We have created this manual as a general guide for maintaining your tile, and as a tool for you to attain as many benefits as possible from your system.

Please read this manual in its entirety, as it contains helpful guidelines regarding product information, certifications, maintenance, and much more. For more information, please contact our customer service team at 800-540-4899

PAGE 1 800-540-4899 | VersaCourt.com

PRODUCT INFORMATION

ABOUT VERSACOURT TILES: A VersaCourt game court is made up of tiles, each measuring 10.13” square. These tiles are connected by a simple, but precise interlocking mechanism. The picture shows the hook side and the receiver sides of the tile.

EXPANSION: VersaCourt tile is a polypropylene plastic floor, which expands and contracts with temperature changes. A 100’ floor can expand up to 6” on all sides when the weather warms up to 100°F (37°C). For this reason, it is important that the tile be trimmed at least 3” from any stationary object such as a goal post or fence post.

10.03" SUPERIOR UV PROTECTION

Receiver FRE PVC E

1 0 E 0 L % AB Hook RECYCL

PAGE 2 800-540-4899 | VersaCourt.com

CARE AND MAINTENANCE

Basic precautions and care will insure that your VersaCourt surface will maintain its appearance and optimum performance for many years. These tips are not expensive and do not take a lot of time, but can do a lot to protect your investment for future use.

MAINTENANCE CLEANING: VersaCourt tile can be cleaned in a variety of ways. If it is an outdoor application, leaves, sticks, and trash can build up on the surface. A leaf blower can be used to remove most debris. If the tile surface is dusty or dirty then a power washer can be used – be sure to set it on a low-pressure setting and do not directly spray the painted lines.

Over time dirt, leaves, rocks and other debris may accumulate under the tile. If this does occur to the point where the tile is full, unsnap the tiles in large sections and slide the tile out of the way to clean the subsurface.

Precautions: • Keep any kind of flame (cigarettes, charcoal grills, fireworks, etc.) away from the surface. • Keep surface free of leaves, grass clippings, or other debris. A good leaf blower works well to help keep the surface clean. • Be careful when using any type of edging tools near the edge of the surface. • VersaCourt will resist the harmful effects of rain, snow, and ice. Some color loss is inherent in the product and will not affect the quality of the surface. • Surface cleaning equipment, such as leaf blowers, will exude heat, do not to place these tools on the tile as damage may occur to the surface.

REPLACING TILES: Tiles are replaced in a matter of seconds. Insert a hook or screwdriver into a hole closest to the corner of the tile which does not have receivers and pull up.

PAGE 3 800-540-4899 | VersaCourt.com

FREQUENTLY ASKED QUESTIONS

Q: Will extreme heat and sun damage VersaCourt tile? Q: Can I put the VersaCourt on my driveway? A: VersaCourt tile is designed specifically for outdoor environments A: Assuming you have a large enough driveway to accommodate the and is not adversely affected by heat or sun. The tiles are made court, placing your VersaCourt on it is an option. Our outdoor tiles from a proprietary blend of polypropylene with UV inhibitors to are extremely durable and can be driven on without being damaged. ensure durability and color fastness. The tiles do, however, expand and contract with changes in the temperature. For example, a 100 Q: foot floor can expand 2 inches on both lengthwise sides when the What if a tile becomes damaged? While it is very infrequent that tiles get damaged, it is nice to know weather warms up over 100°F (37°C). For this reason, it is important A: that most can be replaced in a matter of minutes. Simply insert a the tile be trimmed at least 1/2” from any stationary object such as a hook or screwdriver into a hole closest to the corner of the tile which goal or fence post. does not have loops and pull up. Q: Will extreme cold damage VersaCourt outdoor courts? Q: Our outdoor court tile is not harmed by extreme cold. In fact, What can I do if my court shifts on its surface? A: Courts which are smaller in size and see a lot of activity may be our outdoor courts have been brittle tested to minus 25 degrees A: susceptible to shifting. This is generally more noticeable in basketball Fahrenheit. courts. The tiles tend to shift towards the goal which is caused by continuously running and stopping toward the goal. If you find that Q: Can I drive over a VersaCourt game court? your court is shifting, please visit our website to view Instructions for A: Yes, our outdoor tiles can be driven on. In fact, we regularly install Anchoring your Court. courts on areas of driveways and many people use our tiles as flooring for their garages. Q: What is the VersaCourt tile made of? A: VersaCourt tile are made from 100% virgin prime grade co-polymer Q: Are VersaCourt court tiles slippery when wet? polypropylene which contains the very best colorant additives that A: Like most surfaces, VersaCourt tiles can be a little slippery when contain UV, anti-oxidant and anti-static materials to keep your court wet. However, the tile’s open grid design allows water to drain looking beautiful for many years. immediately so that it dries much more quickly than traditional surfaces like asphalt or concrete.

Q: How long should I expect a VersaCourt game court to last? A: VersaCourt carries a 15-year limited warranty and a 25-30 year life expectancy. Plus, we add 20% more UV protection to our tiles than recommended. Like sunscreen preventing sunburn, the extra UV additive ensures vibrant and consistent colors long term, making it the foundation of our 15 year warranty.

Q: How long does the game line painting last on VersaCourt game courts? A: Our outdoor basketball courts are painted with long-lasting polyurethane paint. Game lines painted on backyard basketball courts look “crisp” for 7 to 10 years.

Q: Do I need a concrete base for my court? A: We definitely recommend using a 4” thick concrete base with #4 rebar reinforcement for most basketball courts as this base option tends to provide the most permanent solution with the best playability. However, we do have customers that are very happy with courts placed on an asphalt base. We don’t recommend compacted stone as a base, but due to building restrictions in some communities this option may be required.

PAGE 4 Brochure Sales Tips Tile Specs Install Instruct Site Prep Owner’s Manual WARRANTY Y ON ARATI SITE TILE SPECS WARRANT SALES TIPS BROCHURE PREP ON INSTALLATI INSTRUCTIONS LIFETIME OUTDOOR TILE WARRANTY

VersaCourt manufactures, designs and delivers innovative courts. Then we back our products with a lifetime of warranty solutions.

VersaCourt wants you to be a customer for life and we plan to achieve this by providing you the highest quality products and the industry’s best and most clear warranty. Our desire is that when you place your faith in us you will have a worry-free recreational surface for years to come. That’s why we have invested heavily in state-of-the-art injection molding equipment and control all aspects of manufacturing every tile we sell. Also, we have partnered with the best automotive additive suppliers to ensure our UV stabilizers and other proprietary additives will provide our products with the longest life possible.

As an added benefit to our customers we’ve developed a multitude of warranty solutions to fit your needs.

MATERIAL AND NO QUESTIONS YOU CARE, PRICE MATCH REFER A FRIEND COMPETITOR WORKMANSHIP ASKED WE CARE GUARANTEE PROGRAM UPGRADE OFFER WARRANTY REPLACEMENT INITIATIVE 800-540-4899 | VERSACOURT.COM

MATERIAL AND WORKMANSHIP

If the court tile provided to Please note that this does NOT cover damage caused you is defective in materials or by accident, improper installation or disassembly, workmanship, then VersaCourt improper care, negligence, abuse, abnormal wear and will replace the defective tile tear, fitness for use, acts of God, or any other cause not with like product at no cost for arising out of defects in material or workmanship of the first 5 years, provide a 50% the components. Also, the replacement of tiles that discount off MSRP in years 6-8, VersaCourt is providing does not include covering the and then will provide a 30% labor to complete the work. Shipping is paid for by discount for life. VersaCourt in the first five years and covered by the customer after that.

NO QUESTIONS ASKED REPLACEMENT

There doesn’t need to be a Below is what you will be responsible for as manufacturing defect (or any other the customer: reason) for exchanging your court. If you • Providing labor to remove old tiles, decide you want a new court we’ll offer re-palletize or package them and ship 40% off MSRP in Years 0-8 (tile only), and them back to VersaCourt (You will pay 30% off MSRP after the 8-year window for shipping both to and from, unless it is has passed, for the life of the court. for a manufacturing defect then we will cover the shipping) Change teams? Did your favorite coach • Providing labor to install the new tile leave for greener pastures? Move? Kids • Paying for the paint to be reapplied, decide they want to go somewhere including logos (We provide a 50% of else to college? No problem – contact MSRP on painted lines and logos if they us, ship us your old court, tell us what were originally painted by VersaCourt) changes to make, we ship a new court and Bam! Everybody is happy again!

THE PRICE MATCH GUARANTEE

VersaCourt will gladly price match • Only applies to VersaCourt Tile and does not any competitor’s price when you include accessories send us their quote. Competitor’s • Court purchases must be identical in size and tile quoted must be similar in color on quote to qualify quality to VersaCourt tile. • Discount must be applied at time of sale 800-540-4899 | VERSACOURT.COM

YOU’RE FRIENDS ARE OUR FRIENDS WE’LL EVEN PAY REFER A FRIEND PROGRAM YOU FOR THEM Refer our product to • Only applies to the tile portion of a purchase a friend and we will • The friend has to identify who referred them show our thanks by • Purchase has to happen within 6 months of

EARN sending you a check for identification 5% No monies are due until the friend purchases and pays 5% of your friend’s tile • CASH BACK purchase retail amount. in full • Maximum payout of $1000 per tile order OOPS! SHOULD HAVE BOUGHT COMPETITOR UPGRADE OFFER VERSACOURT? IT’S NEVER TOO LATE! Sometimes we learn by trial and • Only applies to the tile portion of a purchase error. If you have buyer’s remorse • Original proof of purchase at same address is % and decide VersaCourt is right required for you, then it’s not too late. For • Painted lines and logos to be priced at MSRP 20 existing game court owners (any • Shipping of new court is not included OFF MRSP other manufacturer), upgrade to • Labor for removal of old court and installation of WHEN YOU UPGRADE VersaCourt for 20% off MSRP. new court is not included

ENOUGH PLASTIC IS THROWN AWAY EACH YOU CARE, WE CARE INITIATIVE YEAR TO CIRCLE THE EARTH FOUR TIMES, LET’S HELP CURB THIS WASTE. Find piece of mind in knowing that at the • Only applies to VersaCourt Tile and end of its life your VersaCourt doesn’t have does not include accessories to end up in our country’s landfills. We’ll • You pack it up, we pay the return gladly accept it back and repurpose the shipping court for other uses. We’ll even pay the • Labor to remove and package tile is shipping to get it back to us. not included

THE FINE PRINT BECAUSE WE ARE PROVIDING THE WARRANTY DESCRIBED ABOVE, VERSACOURT DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, IN FACT OR IN LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. OUR WARRANTY IS LIMITED TO REMEDIES OF REPLACEMENT, WHICH SHALL CONSTITUTE THE EXCLUSIVE REMEDY AVAILABLE UNDER OUR WARRANTIES, AND ALL OTHER REMEDIES OR RESOURCES WHICH MIGHT OTHERWISE BE AVAILABLE ARE HEREBY WAIVED BY THE BUYER. VERSACOURT WILL HAVE NO OTHER OBLIGATIONS OR LIABILITY FOR DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, THE USE OR PERFORMANCE OF THE PRODUCT INCLUDING BUT WITHOUT LIMITATION FOR PERSONAL INJURY OR ECONOMIC LOSSES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERSACOURT IS NOT RESPONSIBLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. THE REPLACEMENT OF PARTS IS VALID AS LONG AS THE CURRENT MOLD DESIGN IS ACTIVE AND IN USE. MSRP SHALL MEAN AS OF THE DATE ON WHICH ANY WARRANTY CLAIM IS FILED WITH VERSACOURT. Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Discounts and cash back offers cannot be combined with each other or any other available offers. CLAIMS PROCEDURE 1. Call VersaCourt at 800-540-4899, or write [email protected] for verification of your warranty and instructions. 2. You will be requested to send a sample of one full tile and/or photograph of the entire surface that is believed to be defective. You may be requested to send one tile of each color. 3. The claim will be promptly resolved either by replacement or a written explanation for the denial of the claim. 4. VersaCourt may request that all or part of the defective items be returned to the plant. Costs are the responsibility of the party identified in the warranty. THESE LIMITED WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.