CANDIDATE INFORMATION PACK

DIRECTOR OF MEDICAL SERVICES ROYAL DARWIN AND PALMERSTON TOP END HEALTH SERVICE

CANDIDATE INFORMATION PACK Director of Medical Services

TABLE OF CONTENTS

Executive Summary 3

NT Health and Top End Health Service 4

Director of Medical Services 10

Employment Terms & Conditions 14

How to Apply 15

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CANDIDATE INFORMATION PACK Director of Medical Services

EXECUTIVE SUMMARY

This Director of Medical Services role is a unique and wonderful opportunity to advance your professional medical leadership career. Reporting to the Executive Director Royal Darwin and Palmerston your primary responsibilities will include clinical governance to support the Divisional Co-Directors to deliver safe, quality clinical care, operational management and clinical oversight of pharmacy, medical records, medical administration and safety and quality. Success in this role will be measured by your ability to influence, lead and bring reform to these mission critical portfolios. You will have the overall responsibility for an operational budget of $56 million, 8 direct reports and 200 staff. Working closely with your professional peers, you will demonstrate emotional intelligence and influential leadership style to drive reform in key areas including but not limited to patient flow, contemporary models of care, medical administration and a successful recruitment and retention program for Junior Medical Officers.

The Royal Darwin Hospital is co-located in the northern suburbs of Darwin with the 100 bed Darwin Private Hospital. It is a University teaching hospital affiliated with (NT medical program), the Menzies School of Health Research and the National Critical Care and Trauma Response Centre. With 367 beds it provides a broad range of services in specialty areas to the Darwin urban population as well as serving as a referral centre to the whole Top End of the , a population of around 200,000, including rural and very remote Aboriginal communities. There is a strong clinical focus on Indigenous health and chronic diseases. Royal Darwin Hospital (RDH) is the only tertiary level hospital, which supports other smaller hospitals including Palmerston Regional Hospital, Katherine Hospital and Gove District Hospital as major referral centre. RDH has almost all major medical and surgical specialities (except cardiac surgery) and level 3 ICU and Emergency departments.

Palmerston Hospital with 116 beds is a subacute service and opened in August 2018 as an extension of Royal Darwin Hospital, including an Emergency Department, Day and low acuity Surgery, Rehabilitation, a Medical ward, a GEM ward and Ambulatory care services.

The Northern Territory offers a great lifestyle, spectacular geography and unique medical opportunities not available elsewhere in Australia. The city of Darwin is one of the most vibrant and multi culturally diverse cities in Australia – it’s one of Australia’s best kept secrets! The city provides all the amenities to enjoy this tropical lifestyle including fishing, sailing, sport or just relaxing under a palm tree. National parks abound - a weekend in Kakadu, a trip to the Kimberley, camping out in Litchfield Park - it’s all at our doorstep. It is a vibrant growing community full of opportunities for both single people and families. Darwin’s close proximity to Asia enables easier and cost-effective access to popular holiday destinations such as Bali and Singapore for Darwin residents.

The successful applicant will be eligible for registration with the Australian Health Practitioners Registration and a fellow with an Australian Medical College or equivalent.

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CANDIDATE INFORMATION PACK Director of Medical Services

NT HEALTH

VISION: To be a world leader in the delivery of remote health, through collaboration, excellence and innovation.

PURPOSE: Working together to deliver better health for all Territorians, with healthy Territorians engaged and living in healthy communities.

Northern Territory Health (NT Health) is at an important and exciting juncture with the launch of its new strategic plan that sets out an ambitious yet achievable set of priorities for the next five years. The plan aligns with the uniqueness of the Northern Territory’s geography and population and has six overarching aims: • Prevent illness • Focus on each person • Redesign to improve access • Lift performance towards excellence • Embed research • Systematise effectiveness and efficiency.

The Northern Territory (NT) covers an area of some 1,349,129 square kilometres and is sparsely populated with approximately 228,800 people accounting for less than one per cent of the Australian population. Over 50 per cent of the population resides in Greater Darwin and approximately 27 per cent of the population are Aboriginal people. The population demographic group has a higher birth rate and a lower life expectancy, resulting in a considerably younger population age profile.

Over half of the Aboriginal population in the NT live in remote areas, compared with eight per cent of the non- Aboriginal population. Over 43 per cent of the NT population reside in remote/very remote areas (22 per cent nationally); 70 per cent of this cohort who live remotely are Aboriginal and reside in one of 600 communities or remote outstations. Language and culture are diverse with over 200 languages spoken.

The Top End Health Service (TEHS) is the largest healthcare provider in the Territory and has an integral role in the achievement of NT Health’s strategic priorities. It is a statutory body under the Northern Territory “Health Services Act 2014” with an annual operating budget over $950m and 4000 FTE. It delivers the following public health services across the Top End region including Darwin, Tiwi Island, East Arnhem and Katherine:

• Hospital care through four hospitals – Royal Darwin (367 beds), Palmerston Regional Hospital (116 beds), Katherine District Hospital (60 beds), Gove District Hospital (30 beds) Alice Springs Hospital (183 beds) and Tennant Creek Hospital (20 beds). • 74 Primary Health Care Centres through remote and community primary health clinics • Mental Health • Alcohol and Other Drugs • Oral Health

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CANDIDATE INFORMATION PACK Director of Medical Services

• Hearing Health • Cancer Screening.

Primary healthcare is provided across a range of clinics and Primary Health Centres (74) and for Aboriginal communities in partnership with Aboriginal Community Controlled Health Organisations (ACCHOs). Other providers include a private hospital, a day surgery centre, and many non-government organisations. The NT Health has recently published it NT Health Strategic Directions 2018-2022 that responds to the Northern Territory’s geography and population. The plan sets out six overarching aims.

The vast area covered by NT Health presents many challenges for service delivery. Social disadvantage is prevalent in many Aboriginal and non-Aboriginal communities in urban, rural and remote settings. Social disadvantage is associated with poorer health, resulting in many people in the NT with high healthcare needs.

VALUES: Values underpin all activities, headlined by a vision that drives our ambition to deliver a world class service in a remote location. To strive towards this vision by working together as one system, to deliver better health for all Territorians. We will work together to create an open, fair and just culture where we value:

• Diversity: Ensure the person with a health care need is at the centre of culturally safe practice, free from racism and discrimination.

• Ethical Practice: Demonstrate ethical practice, a commitment to social justice and equality, working with integrity and being accountable for our decisions and actions.

• Respect: Be respectful and compassionate when working together and with others.

• Courage: Be courageous and brave in our leadership.

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STRATEGIC DIRECTIONS

A: Prevent illness: To invest in and deliver health promotion across the lifespan, initially targeting reduction in at risk behaviours.

B: Focus on each person: To create innovative and evidenced based models of health service delivery that deliver excellent patient experiences and improved outcomes in the context of the many unique challenges for service delivery in the NT.

C: Redesign to improve access: To reduce service duplication, engaging with and using technology, and deliver services closer to home, through harnessing the power of partnerships.

D: Lift performance towards excellence: Create a reputation for being a workplace and environment where people want to come to work, live and learn.

E: Embed research: Our systems of delivery are effective and evidence based.

F: Systematise effectiveness and efficiency: Through effective systems pursue organisational excellence in all that we do.

The NT Health’s Strategic Directions 2018-2022 provides the overarching corporate framework for planning for healthcare in the Northern Territory. The Plan sets out NT Health’s Commitments and Strategic Directions that guide all individuals and groups working to improve the health and wellbeing of Territorians. Organisational priorities are established with this framework and performance indicators and reporting requirements are set.

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ROYAL DARWIN HOSPITAL

The Royal Darwin Hospital is co-located in the northern suburbs of Darwin with the 100 bed Darwin Private Hospital. It is a University teaching hospital affiliated with Flinders University, the Menzies School of Health Research and the National Critical Care and Trauma Response Centre. The Royal Darwin Hospital with 367 beds it provides a broad range of services in specialty areas to the Darwin urban population as well as serving as a referral centre to the whole Top End of the Northern Territory, a population of around 140,000, including rural and very remote Aboriginal communities.

There is a strong clinical focus on Indigenous health and infectious diseases. Royal Darwin Hospital works closely with the other hospitals in the Northern Territory.

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PALMERSTON REGIONAL HOSPITAL

Palmerston Regional Hospital with 116 beds is a subacute service and opened in August 2018 as an extension of Royal Darwin Hospital, often together abbreviated to RDPH. In reach for residents of Palmerston, a satellite city of about 34,000 sitting 20 kilometres from Darwin. Includes an Emergency Department Day and low acuity Surgery, Rehabilitation, a Medical ward, a Geriatric Evaluation and Management (GEM) ward and Ambulatory care services.

Palmerston Regional Hospital: Facilities • Emergency care • Intensive rehabilitation facility • Geriatric Evaluation and Management (GEM) • Medical wards • Day surgery • Extended stay surgery, up to 72 hours • Ambulatory care • Some paediatric services • Cafe, ATM and receiver of Territory monies

Image: Palmerton Regional Hospital

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TOP END HEALTH SERVICE

Vision: To ensure all our services and staff focus on a patient-centred approach by putting the needs of our patients at the centre of everything we do.

The Top End Health Service (TEHS) is the largest public healthcare provider in the Territory and has an integral role in the achievement of NT Health’s strategic aims. With the recent change of Government and dissolution of the Health Service Boards, the Chief Financial Officer will report to the Department of Health’s Chief Operating Officer, Ms Michele McKay.

Comprised of a number of hospitals and healthcare facilities, including the 367-bed Royal Darwin Teaching Hospital, the TEHS service covers the areas of Darwin, Tiwi Islands, East Arnhem and Katherine. It has an annual operating budget over $950m and 4000 FTE.

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DIRECTOR MEDICAL SERVICES

POSITION PURPOSE The Director Medical Services position ensures the delivery of safe multidisciplinary patient centred health care at Royal Darwin Hospital and Palmerston Regional Hospital (RDPH) by managing and coordinating improvement initiatives, and clinical governance processes that support the Co-Directors of the Clinical Divisions.

KEY DUTIES AND RESPONSIBILITIES

1. Ensure the safe provision of clinical services with an emphasis on achieving and maintaining the highest possible standards of clinical care. Take a lead role in driving the implementation of key improvement initiatives for RDPH consistent with TEHS business improvement priorities and commitments. 2. Lead and provide support to the managers of the Departments of Medical Imaging, Medical Services, Pharmacy, Safety and Quality and Medical Records. 3. Support the Co-Directors of the Clinical Divisions within RDPH to deliver safe multidisciplinary patient centred health care. 4. Facilitate teaching through a comprehensive medical educational program for RDPH. Support research at RDPH and promote links with the NT Clinical School and Menzies School of Health Research. 5. Manage the coordination of RDPH responses to medico-legal requests, consumer feedback and clinical incidents in collaboration with the Medical Co-Directors and other key stakeholders. 6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces 7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

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SELECTION CRITERIA

Essential: 1. Eligible for general and/or specialist registration with the Medical Board of Australia. 2. Fellowship with an Australian Medical College or equivalent. 3. A minimum of 3 years’ experience in medical administration, leadership and management in a health service environment. 4. Demonstrated experience in developing and evaluating training and education systems and achieving medical education outcomes in a clinical environment 5. Knowledge of contemporary patient centred clinical management that enhances the safety and quality of clinical services. 6. Demonstrated experience in leading the implementation of a multidisciplinary approach to service delivery. 7. Demonstrated high-level credibility and ability to act in an advisory capacity to clinicians. 8. Experience in clinical service planning, policy development and responding to medical legal requirements and consumer feedback requests. 9. Demonstrated interpersonal, communication, negotiation and motivational skills to build and maintain relationships. 10. Demonstrated analytical problem-solving skills for managing conflicting priorities and delivering successful strategies and solutions.

REPORTING AND KEY RELATIONSHIPS

The Director Medical Services will report to the Executive Director Royal Darwin and Palmerston Hospitals (RDPH) Top End Health Service (TEHS).

There are 8 direct reports to the Director Medical Services as indicated in the linked Organisational Chart.

Organisational Chart and Top End Health Service Website

Challenges

1. Leading reform strategies in a fiscally constrained environment 2. Educating a workforce in the context of geographical and professional diversity and isolation 3. Recruitment and retention, particularly in rural/remote areas 4. Providing decision makers timely, relevant and accurate information.

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KEY TEHS DATA

Staffing 4000 FTE approximately

Annual Budget $950 million AUD

Service Location Darwin - Royal Darwin Hospital & Palmerston Hospital (RDPH)

Useful Links Role Description NT Health Website Organisation Chart Northern Territory Health Strategic Plan 2018-2022 NT Workforce Strategy 2019-2020

Mindil Beach Markets

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LIVING IN DARWIN

Situated right at the top of Australia, on the edge of the Northern Territory, the “Top End” is home to possibly the friendliest and culturally diverse population in Australia. There are over 100 different nationalities in this vibrant, laid-back, family-friendly city.

Darwin has a tropical savannah climate typically sitting between 25 degrees and 33 degrees all year round. Unlike the rest of Australia, Darwin has only two seasons: The Dry and the Wet. The climate is perfect for those who enjoy warmer climates with balmy nights and hot days.

Darwin is a modern city, surrounded by an incredible ecosystem of Australian wildlife. Its casual lifestyle is focussed on the outdoors, with its fabulous sunsets over the sea, nearby rainforests, swimming holes in freshwater springs, and the natural beauty of the world-renowned Kakadu and Litchfield National Parks and Katherine Gorge.

Being so close to the coast, fresh seafood is always available and there is a flourishing restaurant scene with a fantastic fusion of Asian influences paired with traditional European fare. Darwin’s iconic community markets: Parap Village markets, the Sunday Nightcliff markets, and the sunset markets all feature brilliant live music performances and stalls showcasing Asian and Indigenous arts, crafts and foods.

There is an abundance of choices for both public and private schooling. Charles Darwin University is a globally connected and respected university ranked in the top 2% of universities world-wide. It has a medical school and is affiliated with Flinders University in Adelaide.

Image: Darwin City Nightlife

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EMPLOYMENT TERMS & CONDITIONS

REMUNERATION In accordance with the Medical Officers Award plus, relocation support, professional development and postgraduate allowance to be negotiated based on length of service and qualifications.

$234,068 (Base) -$350,000 (TRP)

CLASSIFICATION Senior Specialist Clinician (SSC)

DURATION Fixed Term – 4-year contract

LOCATION Darwin & Palmerton, Northern Territory

PRE-EMPLOYMENT PROBITY CHECKS

Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees will be asked whether there are any reasons why they should not be appointed such as: Information on a person’s criminal history and other associated probity checks will be sought from those candidates whose application has progressed to shortlisting for interview.

Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or vehicle nor whilst working off-site.

The preferred or recommended applicant will be required to hold a current working with children clearance notice and undergo a criminal history check. A criminal history will not exclude an applicant from this position unless it is relevant to the position

Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth), and does not breach the confidentiality provisions of the Youth Justice Act 1992.)

The Northern Territory Public Service: values diversity and aims for a workforce which is representative of the community we serve. Therefore, under an approved Special Measures recruitment plan, Aboriginal Torres Strait Islanders applicants will be given priority consideration and preference in selection for this vacancy if they meet all essential selection criteria and are suitable at the position level.

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HOW TO APPLY

The closing date for applications is Monday 8th June 2020 The reference number to include in your application is H20_3280

For a confidential discussion, please contact Principal Consultant, Lynette Boerth

M: +61 (0)431 293 861 E: [email protected]

Please submit application documentation to Search Coordinator, Jane Mather

T: +61 (0)2 9900 0113 E: [email protected]

It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next business day. We request that if you do not receive the acknowledgement, you contact the search coordinator listed above as soon as possible after the 24-hour business period and arrange to resend your application if necessary.

Your application must include:

1. Completed HGI Application Form 2. Cover letter addressed to the Principal Consultant. 3. The cover letter should address the key selection criteria, found on page 11; and 4. An up to date copy of your Curriculum Vitae

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REFEREES You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in the Candidate Profile. You should carefully consider who you select to approach to provide reference advice. Your current manager must be included.

PERSONAL INFORMATION HGI complies with the Privacy Act 1988 (Cth), all applications are treated by HGI in strict confidence, however in submitting an application you are extending permission to share your application with the Selection Panel.

Personal Information will be used to assess your suitability for appointment to this position. As part of the selection process, personal information will be dealt with in accordance with HGI’s Privacy Policy and the Information Privacy Act 2009.

TEHS PROCESS Information about Selected Applicant’s Merit If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills, information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding of the reasons for the decision. For further information: click here

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JOB DESCRIPTION Agency Department of Health Work Unit Medical Services Job Title Director Medical Services Designation Senior Specialist Clinician (SSC) Job Type Full time Duration Fixed Term Salary **Inserted by DCIS Recruitment** Location Darwin, Palmerston Position Number 35953 RTF Closing **To be inserted by DCIS Recruitment** Contact Allison Grierson, on 08 8922 8841 or [email protected] Agency Information http://www.health.nt.gov.au/ Information for Applications must be limited to a one-page summary sheet and an attached resume/cv For further Applicants information for applicants and example applications: click here If you are selected and accept this position, a detailed summary of your merit (including work history, Information about experience, qualifications, skills, information from referees, etc.) will be provided to other applicants, to Selected Applicant’s ensure transparency and better understanding of the reasons for the decision. For further information: Merit click here The NTPS values diversity and aims for a workforce which is representative of the community we serve. We strongly welcome and encourage people from all diversity groups to apply and strive to Inclusion & Diversity accommodate people with disability by making reasonable workplace adjustments when required. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. Under an approved Special Measures recruitment plan, Aboriginal and Torres Strait Islander applicants Special Measures will be given priority consideration and preference in selection for this vacancy if they meet all essential selection criteria and are suitable at the position level. Apply Online Link **Link to the vacancy RTF to be inserted by DCIS Recruitment** Primary Objective: Reporting to the Executive Director Royal Darwin and Palmerston Hospitals (RDPH) Top End Health Service (TEHS), the position ensures the delivery of safe multidisciplinary patient centred health care at RDPH by managing and coordinating improvement initiatives, and clinical governance processes that support the Co-Directors of the Clinical Divisions Key Duties and Responsibilities: 1. Ensure the safe provision of clinical services with an emphasis on achieving and maintaining the highest possible standards of clinical care. Take a lead role in driving the implementation of key improvement initiatives for RDPH consistent with TEHS business improvement priorities and commitments. 2. Lead and provide support to the managers of the Departments of Medical Imaging, Medical Services, Pharmacy, Safety and Quality and Medical Records. 3. Support the Co-Directors of the Clinical Divisions within RDPH to deliver safe multidisciplinary patient centred health care. 4. Facilitate teaching through a comprehensive medical educational program for RDPH. Support research at RDPH and promote links with the NT Clinical School and Menzies School of Health Research. 5. Manage the coordination of RDPH responses to medico-legal requests, consumer feedback and clinical incidents in collaboration with the Medical Co-Directors and other key stakeholders. 6. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces 7. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour. Selection Criteria: Essential: 1. Eligible for general and/or specialist registration with the Medical Board of Australia. 2. Fellowship with an Australian Medical College or equivalent. 3. A minimum of 3 years’ experience in medical administration, leadership and management in a health service environment. 4. Demonstrated experience in developing and evaluating training and education systems and achieving medical education outcomes in a clinical environment 5. Knowledge of contemporary patient centred clinical management that enhances the safety and quality of clinical services. 6. Demonstrated experience in leading the implementation of a multidisciplinary approach to service delivery. 7. Demonstrated high-level credibility and ability to act in an advisory capacity to clinicians. 8. Experience in clinical service planning, policy development and responding to medical legal requirements and consumer feedback requests. 9. Demonstrated interpersonal, communication, negotiation and motivational skills to build and maintain relationships. 10. Demonstrated analytical problem solving skills for managing conflicting priorities and delivering successful strategies and solutions.

Further Information: Department of Health has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises, facilities or vehicles, nor whilst working off-site. Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. More information on pre-employment checks specific to this role can be sourced through the vacancy contact.

Approved: 4 May 2020 Allison Grierson, Executive Director Royal Darwin and Palmerston Hospitals www.nt.gov.au Medical Administration

Medical Records

Medical Imaging Director Medical Services RDPH Clinical Training

Pharmacy

Safety and Quality