RUSSIA and CIS a Team That Will Deliver More
Total Page:16
File Type:pdf, Size:1020Kb
Load more
Recommended publications
-
The Future of Guest Experience by Samantha Shankman
The Future of Guest Experience By Samantha Shankman Interviews with CEOs Skift Books of the world’s top hotel brands 2015 The Future of Guest Experience By Samantha Shankman with Greg Oates and Jason Clampet Skift Books 2015 The Future of Guest Experience By SAMANTHA SHANKMAN with GREG OATES, JASON CLAMPET AND SKIFT Published in 2015 by SKIFT 115 W. 30th St. Suite 1213 New York, NY 10001 USA On the web: skif.com Please send feedback to [email protected] Publisher: Skif Editor: Jason Clampet Copyright © 2015 Skif All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system, without prior permission in writing from the publisher 4 Table of Contents The Global Chains Luxury and Lifestyle Brands Craig Reid Auberge Resorts Frits van Paasschen J. Allen Smith 69 Starwood Four Seasons 8 41 Niki Leondakis Commune Hotels Christopher Nassetta Greg Dogan 72 Hilton Worldwide Shangri-La Hotels & Resorts 12 45 Insights: Kimpton and the Rise of Boutique Hotels Arne Sorenson Nicholas Clayton 75 Marriott International Jumeirah 16 47 Jason Pomeranc SIXTY Hotels Insights: Georgetown Herve Humler 76 University Rethinks Ritz-Carlton Executive Training 50 Brooke Barrett 19 Denihan Hospitality Group Sonia Cheng 79 David Kong Rosewood Hotel Group Best Western International 52 Larry Korman 21 AKA Insights: Luxury Hospitality 81 Mark Hoplamazian Returns to the Human Hyatt Hotels Element Insights: How Alex 24 54 Calderwood’s -
Hotel Brands
Profiles Table Target Group: Nat Rep (n. 188203) Target Group description: Nat Rep Control Group: Nat Rep (n. 188203) Control Group description: Nat Rep Number of Columns: 13 Row Filters: None Number of Rows: 3 Hotel Loyalty Program Member*, Target: Nat Rep, Control: Nat Rep Are you a member of any frequent hotel guest or loyalty programs? Response label Target percent Target count Target weighted base Target base Control percent Control count Control weighted base Control base Z-Score Diff Index Market Size Yes 28.27% 9759 34521 32627 28.27% 9759 34521 32627 0 0 100 70530845 No 67.75% 23388 34521 32627 67.75% 23388 34521 32627 0 0 100 169029137 Don't Know 3.98% 1373 34521 32627 3.98% 1373 34521 32627 0 0 100 9925246 Profiles Table Target Group: Nat Rep (n. 188203) Target Group description: Nat Rep Control Group: Nat Rep (n. 188203) Control Group description: Nat Rep Number of Columns: 13 Row Filters: None Number of Rows: 57 Hotel brands - positive ratings*, Target: Nat Rep, Control: Nat Rep Please tell us what you think about the following brand Response label Target percent Target count Target weighted base Target base Control percent Control count Control weighted base Control base Z-Score Diff Index Market Size Holiday Inn* 64.39% 3215 4993 4076 64.39% 3215 4993 4076 0 0 100 160645882 Marriott* 63.62% 3045 4786 4014 63.62% 3045 4786 4014 0 0 100 158719206 Walt Disney Parks and Resorts* 61.74% 2687 4352 3691 61.74% 2687 4352 3691 0 0 100 154026647 Hilton* 58.72% 2668 4544 3727 58.72% 2668 4544 3727 0 0 100 146504358 Holiday Inn Express* -
Quarterly Newsletter – Q2 2014
30 Warwick Street London W1B 5NH www.jll.com/hospitality EMEA Quarterly Newsletter – Q2 2014 Industry Trends • According to the World Travel & Tourism Council (WTTC), demand for international tourism remained strong in the first four months of 2014. International tourism arrivals grew 5%, the same rate as full year 2013. Prospects for the current peak tourism season remain very positive with over 450 million tourists expected to travel abroad in the May-August 2014 period. • Destinations worldwide received 317 million international overnight visitors between January and April 2014, 14 million more than in the same period of 2013. This 5% growth consolidates the strong increase registered for 2013 and is well above the long-term trend projected by the UNWTO for the period of 2010-2020 (3.8%). • The strongest growth was seen in Asia and the Pacific and the Americas (both up 6%), followed closely by Europe and Africa (up 5%). By sub-region, Northern Europe, South and Mediterranean Europe, North Africa and South Asia (all up 8%) were the star performers. • In terms of tourism expenditure, growth continues to be strong from emerging markets, in particular China, the Russian Federation, Saudi Arabia and India. Furthermore, demand from advanced economies is strengthening as the global economic situation gradually improves, with encouraging growth posted for Italy, Australia, the Republic of Korea, the Netherlands, Norway and Sweden. • According to the UNWTO confidence index, prospects remain very positive for the period May- August 2014. Confidence has picked up, particularly among the private sector, and improved further in Europe, the Americas, Asia and the Pacific and the Middle East. -
2018 Hotel Brand Reputation Rankings: USA & Canada
REPORT 2018 Hotel Brand Reputation Rankings: USA & Canada October 2018 INDEX Introduction 4 Methodology 6 The Importance of Brand Reputation 7 Key Data Points: All Chain Scales 8 Key Findings 9 Summary of Top Performers 10 ECONOMY BRANDS Overview 13 Top 25 Branded Economy Hotels 14 Economy Brand Ranking 15 Economy Brand Ranking by Improvement 16 Economy Brand Ranking by Service 17 Economy Brand Ranking by Value 18 Economy Brand Ranking by Rooms 19 Economy Brand Ranking by Cleanliness 20 Review Sources: Economy Brands 21 Country Indexes: Economy Brands 22 Response Rates: Economy Brands 22 Semantic Mentions: Economy Brands 23 MIDSCALE BRANDS Overview 24 Top 25 Branded Midscale Hotels 25 Midscale Brand Ranking 26 Midscale Brand Ranking by Improvement 27 Midscale Brand Ranking by Service 28 Midscale Brand Ranking by Value 29 Midscale Brand Ranking by Rooms 30 Midscale Brand Ranking by Cleanliness 31 Review Sources: Midscale Brands 32 Country Indexes: Midscale Brands 33 Response Rates: Midscale Brands 33 Semantic Mentions: Midscale Brands 34 UPPER MIDSCALE BRANDS Overview 35 Top 25 Branded Upper Midscale Hotels 36 Upper Midscale Brand Ranking 37 Upper Midscale Brand Ranking by Improvement 38 Upper Midscale Brand Ranking by Service 39 Upper Midscale Brand Ranking by Value 40 Upper Midscale Brand Ranking by Rooms 41 Upper Midscale Brand Ranking by Cleanliness 42 Review Sources: Upper Midscale Brands 43 Country Indexes: Upper Midscale Brands 44 Response Rates: Upper Midscale Brands 44 Semantic Mentions: Upper Midscale Brands 45 Index www.reviewpro.com -
Luxury Hotels Will Remain Big Business and Taking London Expected to Top £360 Next Year
Hospitality Directions Europe Edition* Issue 16 September 2007 Jewels in the crown: Trends and outlook for Europe’s luxury hotel sector Strong demand for all things luxury - goods, travel and hotels – has made luxury big business and a highly competitive battleground for consumer’s wealth. This robust demand, driven by global economic growth, is supporting growing global affluence and increasing numbers of High Net Worth Individuals (HNWI). In turn this has driven high corporate and leisure travel volumes. Today, more people can afford luxury travel and to stay in luxurious surroundings. Ritz Carlton Hotel, Moscow *connectedthinking Introduction Outlook • More new brands and brand extensions are coming to Luxury hotel markets have been booming for the last few Europe for those willing to pay for quality facilities, years and there is huge interest in this segment. Interest amenities and services above today’s ‘five star‘ comes from consumers, investors, developers and standards e.g. Andaz by Global Hyatt, “1” by Starwood owners. In the US alone, more than US$11.5 billion in • More operators will do their own versions of luxury. upscale and luxury lodging changed hands in the first half Contemporary offerings will bridge the gap between of 2007. Most experts do not see this interest waning in lifestyle and super luxury products e.g. SLS Hotels or the near future, although this does not mean the sector Nikki Beach with a fun and entertaining take on luxury can rest on its laurels as the aspirations of the consumer • The market will polarise around affordable and super are changing fast. -
HVS Asia-Pacific Hotel Operator Guide Excerpt 2016
2016 EDITION | Price US$800 SUMMARY THE ANNUAL HVS ASIA-PACIFIC HOTEL OPERATOR GUIDE (AS OF 31 DECEMBER 2015) Setthawat Hetrakul Assistant Manager Daniel J Voellm Managing Partner HVS.com HVS | Level 21, The Centre, 99 Queen’s Road Central, Hong Kong The HVS Asia-Pacific Hotel Operator Guide 2016 Foreword It is with great pleasure that I share with you our third annual Asia-Pacific Operator Guide, data as of 31 December 2015. This third edition will continue to serve owners as a reference for which operator has a strong presence in their home market and in potential future markets further ashore as well as key feeder markets across the region. With China rapidly becoming a strong outbound market, brands and operators that are well positioned there are better positioned to welcome Chinese travelers overseas. Branding, anchored by the management expertise and distribution power that operators bring to a hotel property, is becoming more and more critical. In the face of increasing competition, non-branded properties often perform at a discount to their branded peers due to lack of awareness and quality assurance. Running a hotel is no easy task and owners have a tendency to view operators’ fees as unjustified for the value they deliver. It is essential that owner and operator align their interest from very early in the process and work towards a common goal, rather than start their long-term relationship from conflicting standpoints. In this third edition, we have captured close to one million existing and more than half a million pipeline rooms spread over 6,546 properties. -
Gianleo Bosticco Joins Rezidor Hotel Group As Senior Director Business Development Southern Europe
Gianleo Bosticco joins Rezidor Hotel Group as Senior Director Business Development Southern Europe November 13, 2015 Rezidor, one of the most dynamic hotel companies worldwide and a member of the Carlson Rezidor Hotel Group, has appointed Gianleo Bosticco as Senior Director Business Development Southern Europe. Based in Barcelona, he is responsible for Rezidor’s growth projects in Spain, Portugal, Italy and Greece, and reports directly to Romain Avril, Vice President Business Development at the group’s head office in Brussels. Gianleo joins Rezidor from Meliá Hotels International in Palma de Mallorca where he was Development Director for France, Italy, Turkey and Southern Europe. Born into an Italian hotelier family, Gianleo holds a BA in international business administration from Turin University and a MBA in hospitality management from ESSEC. He worked as internal auditor for Four Seasons Hotels and Resorts, and as analyst, associate and Vice President for Jones Lang LaSalle Hotels in Milan London and Paris before transferring to Meliá and Rezidor. “I’m delighted to join the team and look forward to expanding Rezidor’s network in Southern Europe. The region offers considerable potential for growth, and we want to capture these opportunities together with experienced owners and partners to add value to their business and to further drive international travel and tourism in the area”, said Gianleo Bosticco. Rezidor develops and operates Europe’s largest upper-upscale brand Radisson Blu and the dynamic mid-market brand Park Inn by Radisson. The new luxury Quorvus Collection and the lifestyle select offer Radisson RED complement the group’s carefully selected portfolio. -
Horwath HTL Latam Hotel Chains Report
HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 1 LATAM & Caribbean Hotels & Chains Report 2017 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 2 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 3 Key Services Welcome to Horwath HTL, the global leader in hospitality consulting. We are the industry choice; a global brand providing quality solutions for hotel, tourism & leisure projects. HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 4 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 5 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting CONTENTS 7 Foreword 9 Introduction 10 Latin America & The Caribbean 17 Argentina 23 Brazil 29 Chile 35 Colombia 41 Dominican Republic 47 Ecuador 53 Mexico 59 Peru Other Countries 64 Bolivia 65 Costa Rica 66 Cuba 67 Panama 68 Paraguay 69 Uruguay Horwath HTL l LATAM & The Caribbean Hotels & Chains Report 2017 5 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 6 HHTL_LATAM_Hotel Chains Report.qxp_Layout 1 10/10/2017 12:10 Page 7 Horwath HTL l The Global Leader in Hotel, Tourism and Leisure Consulting FOREWORD “The goal behind this report was to try and accurately shed light on the current hotel situation and see how each market is evolving. Investors need transparency and brands need to know what the competitive landscape looks like.” A few years ago, our team in Rome decided to Some of this data exists elsewhere of course, put together a report on the state of hotel chains there are a number of countries that have good in Italy, no easy task as you can imagine. -
International Hotel Chains in Russia — 2018 International Hotel Chains in Russia
International Hotel Chains in Russia — 2018 International hotel chains in Russia According to EY’s annual market research on the presence Moreover, nine new branded hotels (1,575 rooms) were opened of international hotel brands in Russia, there were 179 hotels in January - October 2017, compared with 13 hotels with a total under international management operating in the region room stock of 2,458 keys commissioned in Russia in 2016. in October 2017 with a total room stock of 38,705 keys. New hotels opened under international brands, per year (October 2017) 25 20 15 10 5 0 Number of hotels Sources: hotel operators’ data, EY analysis More than half of the existing room supply is concentrated In this case, by 2022 the share of Moscow and St. Petersburg will in Moscow and St. Petersburg (52%), followed by Sochi (11%), decrease by 5% (to 47%), while the share of Sochi will decline to the Moscow Region (6%), Ekaterinburg (3%), and other locations. 8%, due to the growth of branded hotel supply in the Moscow Region (7%) and Nizhny Novgorod (3%). It is planned that by 2022 the number of hotels under international management will increase by 102 new properties (20,249 rooms). Moreover, openings of the first ever branded hotels are planned Thus, if by 2022 all announced hotels open, the number of hotels in 22 new locations, including Khabarovsk, Novorossiysk, Ryazan, under international management in Russia will reach 281 Saransk, Stavropol, Tomsk, Vladimir, Vladivostok, and others. (58,954 rooms), located in 59 cities. 1 | International Hotel Chains in Russia – 2018 Share of existing room supply by cities in Russia Share of future room supply by cities in Russia (October 2017) (including existing room supply) 28% 30% 29% 35% 3% 6% 3% 18% 11% 22% 7% 8% Moscow St. -
The Millennial Shift in Hotel Brands by Brett Russell | December 2015
The Millennial Shift in Hotel Brands By Brett Russell | December 2015 The past ten years have ushered in the introduction of more new hotel brands than any time in modern history. Most of these are geared toward the Millennial Lifestyle Hotels Generation, with hotel companies creating concepts to capture this vital segment of The modern lifestyle hotel has its demand. roots in the success of Starwood’s W Hotels, which launched in 1998. As of The U.S. hotel industry is in the midst of its latest, greatest up-cycle in recent year-end 2014, there were 26 W Hotel memory, with performance figures going skyward year after year. This is part of properties with 8,182 rooms in the reason that major hotel brands, as well as smaller niche companies, have been operation. Hotel Indigo, a lifestyle taking a chance on innovative hotel concepts. Most of these have been engineered brand from InterContinental Hotels to identify with the so-called Millennials, identified as people in their mid- Group (IHG), launched in 2004 and twenties to late thirties. Millennials are seen as the fresh face of travel, and hotels now features 39 hotels spanning 4,551 geared toward the tenets of their lifestyle—that is, with an emphasis on health rooms. and wellness, personality and technology—stand to capture more of the generation’s demand. The successful introduction of both brands allowed their parent companies to expand further into the lifestyle segment. Starwood’s Aloft hotels offer a more streamlined, lower-priced concept, with 63 hotels accounting for 9,382 rooms. -
HVS Asia-Pacific Hotel Operator Guide Excerpt 2017
2017 EDITION | Price US$800 EXCERPT THE ANNUAL HVS ASIA-PACIFIC HOTEL OPERATOR GUIDE (AS OF 31 DECEMBER 2016) Pawinee Chaisiriroj Senior Analyst Daniel J Voellm Managing Partner HVS.com HVS | Level 21, The Centre, 99 Queen’s Road Central, Hong Kong The HVS Asia-Pacific Hotel Operator Guide 2017 Foreword It is with great pleasure that I share with you our fourth annual Asia-Pacific Operator Guide, data as of 31 December 2016. This fourth edition will continue to serve owners as a reference for which operator has a strong presence in their home market and in potential future markets further ashore as well as key feeder markets across the region. As more brands are created and/or introduced to the region, owners need to navigate a more complex environment. At the same time, M&A activities have created larger companies with a very large portfolio of brands. At the same time, we see operators building pipelines with limited-service brands that are easier to scale. Which operator to choose? Branding, anchored by the management expertise and distribution power that operators bring to a hotel property, is becoming more and more critical. In the face of increasing competition, non-branded properties often perform at a discount to their branded peers due to lack of awareness and quality assurance. Running a hotel is no easy task and owners have a tendency to view operators’ fees as unjustified for the value they deliver. It is essential that owner and operator align their interest from very early in the process and work towards a common goal, rather than start their long-term relationship from conflicting standpoints. -
Travel Industry Contact Directory B:11.25” T:11”
B:8.75” T:8.5” TRAVEL INDUSTRY CONTACT DIRECTORY B:11.25” T:11” Q2 2019 HOTEL CALA DI VOLPE, A LUXURY COLLECTION HOTEL, COSTA SMERALDA 1056043 File Name: 1056043_18900_2019_Travel_Industry_Contact_Card_V9.indd Option: QC/QA Client: Marriott International Inc Links: Fonts: Inks: luxOLBLCex-130192-Exterior-High_GRACOL.tif Austin Cy App (Semibold) Cyan Account Mgr Campaign: 2019 B2B (CMYK; 361 ppi; 83%; 40.4MB) Benton Sans (Bold, Regular) Magenta Title: 2019 Travel Industry Contact Card MILUX_BrandBar_HORZ_woWordmark_4C_433.eps Yellow Studio Artist (53.56%; 2.2MB) Black MI_LUX_HORZ-rev.eps (155.48%; 2.0MB) Q.C. Trim: 8.5” x 11” Client Bleed: 0.125” x 0.125” Safety: 0” x 0” Artist: Darlene Nashed / Stephanie Yu ICC: GRACoL2006_Coated1v2.icc Station: OMG-USNY-OSX-138 / Darlene Nashed Saved: 4-25-2019 5:19 PM Workflow: CMYK Current: 4-25-2019 5:19 PM B:8.75” T:8.5” ASIA PACIFIC B:11.25” T:11” AUSTRALIA PERTH The Ritz-Carlton Beijing, Financial Street Billy Xu The Ritz-Carlton, Perth Director of Sales & Marketing BRISBANE Dario Orsini [email protected] General Manager W Brisbane [email protected] The St. Regis Beijing Daniel Gerritse Li Ann Loo Joyce Li Director of Sales & Marketing Director of Sales & Marketing Director of Sales & Marketing [email protected] [email protected] [email protected] +61 448 500 466 +86 10 6460 6688 ext. 2553 Roxanne Markovina Miranda Wang Director of Sales & Marketing CHINA Director of Business Development - MICE [email protected] [email protected] +61 498 966 111 +86 10 6460 6688 ext.