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AUTHOR Honey, Margaret; Henriquez, Andres TITLE Telecommunications and K-12 Educators: Findings from a National Survey. INSTITUTION Center for Technology in Education, , NY. SPONS AGENCY Office of Educational Research and Improvement (ED), Washington, DC. PUB DATE 93 CONTRACT R117F80011 NOTE 95p. PUB TYPE Reports Descriptive (141) -- Reports Research /Technical (143)

EDRS PRICE MF01/PC04 Plus Postage. DESCRIPTORS Classroom Techniques; Computer Assisted Instruction; *Computer Networks; Educational Improvement; *Educational Technology; *Elementary School Teachers; Elementary Secondary Education; Information Netwcrks; Information Transfer; Instructional Leadership; Media Specialists; National Surveys; Profiles; *Secondary School Teachers; Tables (Data); Teacher Education; Technological Advancement; *Telecommunications IDENTIFIERS Internet; Teacher Surveys

ABSTRACT A survey was conducted to obtain a systematic profile of activities currently being undertaken by kindergarten through grade 12 educators in telecommunications technology. Based on the responses of 550 educators from 48 states, selected because of their involvement with computer technology, this survey represents the first large-scale description of educators' telecommunications practices. Benefits and obstacles to using telecommunications effectively as a professional resource and a learning tool are described; findings suggest that telecommunications serve asa valuable resource for both of these purposes for educators who responded. These educators represent a specialized group of highly educated and experienced teachers, who are knowledgeable about computer technology and who have been using a range of computer-based applications in classrooms for several years. Computer and library media specialists are generally the leaders in telecommunications practices, serving as a resource for other teachers. Most respondents are self-taught, and their responses highlight the lack of training in telecommunications for teachers. Implications of findings for improving the educational uses of telecommunications are discussed. Ten tables and 49 figures present survey findings. Appendix A isan annotated bibliography that lists 55 educational telecommunications services and regional Internet providers, and Appendix B lists the computer networks respondents used. (Contains 21 references.) (SLD)

*********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************************************** Telecommunications and 12 Educators: Offiire of Educalanai Research and Improvement U.S. DEPARTMENT OF EDUCATION a Findings from EDUCATIONAL RE SOURCES INFORMATION CENTER (ERIC) National Survey r Thrs documenl Nis beenreceived reproduced from the as person or organrzation r Minor charrges have beenPointsreproductionorlgrnatmg made of tovrew itimprove Quality or opmrons stated in Ms 00Cu Margaret Honey OEmen! RI doposittOn not necessarily or POliCy represent official Center for Technology inBank Education Street College of Education Andres Henriquez 2 3 Telecommunications and K-12 Educators: a National s Findings from Andres Henriquez Margaret Honey Survey Center for Technology inBank Education Street College of Education s. FindingsTelecommunicationsMargaret from Honey a Nationaland Andres and Survey K-12 Henriquez Educators:

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Ruopp,Rel. 1985;1985. 1993: andals.downloading onstuder line eresearch learning curriculum activities).(i.e.. materi- class array of rcclevantexperiences lively toinvolved educators that in are tele( who are' curreneytechnologyto basic tellbeing ommunications discussed as an)(1enr,. arid phone lire,, computers. is areaidWaugh ofusing creative & telecommunications teachers, students 1989). 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Lack of time in the covernetwork the costservices. of Telecommunications:Past and Present Barriers Hardware to the and Effective Peripherals Use of Past Present inadequateschoolresources schedule financial are andthe most InadequateInsufficient telephone telecommunications lines in school peripherals building Hardware/Peripherals (n=45I) 1.550 (n=496) ;1.) communicationstimepersistent to effective barriers use.tele- over DifficultyOutdatedNot enough keeping or computerpoorly hardware maintained hardware in working phone systemorder 4.12.12.9 2.4311.9 TableTelecommunications:Past 8 and Present Barriers Software to the Effective Use of toTelecommunications use software that is too difficult Software (n=439) Past 25 Present(n=48S) I b TelecommunicationscompatibleLack of telecommunications with available software hardware software not available that is 71 222.1 1.5I.1 33 Table 9 CTE/TSTableSources 7 question S la (a-e). Telecommunications:Past and Present Barriers Systems to the and Effective Networks Use of Past Present notpoint(Note: a ratingbarrier, Mean scale is and based 6In = which ona major a 6-I = curricularLack of materials, relevant on-line student resources activities) (e.g., databases, Systems/Networks (n----415) 3.1 (n=458) 2.5 CTE/TSTablebarrier) 8 question 5 la (f-h). gettingTechnicalLackparameters severed) of difficulties standardized for different (e.g.. interfaces on-line networks, garbage, across on-line different different connection 2.8 24 pointbarrier.)not(Note: rating a barrier, Mean scale is and basedin which6 = ona major Ia = 6- PoorlyInformationnetworks designed overload interface in system in the yousystem use you use 2.22.7 2.41.8I.9 point(Note:CTE/TSTable rating 9Mean question scale is based 51a in which (i-m).on a 6-I = CTE/TSTablebarrier.)not a barrier,10 question and 51 6 a= (n-bb).a major Telecommunications:TablePast 10 and Present Barriers Logistical to Obstaclesthe Effective Use of barrier.)notpoint(Note: a ratingbarrier, Mean scale is and based 6in =which ona major a 6-I = InadequateLack of time district/school in school schedule communication about Logistical Obstacle's (n=1.44) Past 4.4 (n=497)Present 4.2 InadequateMoneytelecommunications-related not availab!edistrict-Ir.. for el networkdevelopment topics services of goals 4.242 3.94.0 MoneyPhoneInadequateor plans linesnot available financialand/or jacks tosupport pay not dial-up easily from accessibleschoolcosts or district 4.44.23.9 3.83.93.6 ComputersNotLack enough of supportnot training easily from opportunitiesaccessible colleagues 4.03.73.8 3.13.33.5 State-PoliciesLack of or technicaladministrativethat city-mandated constrain support/advice telecommunicationssupport tests make or initiative it difficult to 2.63.43.5 2.32.82.9 hardwareNotcurriculumuse enoughtelecommunications help maintaining as part telecommunications of the ongoing 2.424 222 2 34 Conclusion 550resultsThis elementary,report of a summarizesnationwide middle, survey theand high of taught,informationity of andour respondentsthey about tend telecommuni- to gatherare self- basedticebecon-le as applications,are as general widely basedcomputer- then certaina pr ac- devisedassessmentcapture that and measurescan account adequately must for thebe cationsInwidelyresource, order to utilized become for administrators telecommuni- educational a thattechnology.usersschool for of educators this telecommunications Thegroup findings who of educators are suggest active their-conferencescations own activities time. or workshops by attending on supports must be puttheSchoolsinvolved usein place. ofand telecommunications. in districts training must teachers get in thatinquiry-basedkindsfoster. such of critical activities analytical thinking appear skillsand to andimplement policy makersthe following:teacher support;must training and activities.professionalvaluabletelecommunications resourceThe and findings student for serves alsoboth learning sug- as a extremelyforWhilethe using findingstheir telecommunications high, personal that it is theresuggested motivation are prag- is by puter-districtsofAt investmenta minimum, -based have trainingmadethat the schoolssame in needs com- level and to projectsschoolsfinancialThere needs for(e.g.,support telecommunications tonetwork beavailable more fees. in telecommunicationsplanningschool and for districtuse of in educatedTheysentgest athat are very theseexperiencedteachers. specialized educators They andgroup. are repre-highly forthematiclearning bothuse incentives ofprofessional telecommunicationstasks. that Combating encourageand student isola- inbe the tions.presentSchools use of for telecommunica- and training districts teachers must over-extendedment).sonnel,telephone Because curriculum lines, financially. schoolssupport develop- are per- this timetration;instruction for professional and adminis- beencomputerextremelybased using applications technologyknowledgeable a range of inand computer- their haveabout class- tanttainingtion,of factors exchangingtelecommunications information that motivateideas, are andall theimpor-for ob- usepro- thedeveloption,in use instruction and ofand telecommunications such adopt and plans plans administra- need for to ascorporationsothersupport well sources, as needs state and Including toand foundations,come federal privatefrom andeffectiveactivities; studentmeasures; assessment learning thatAndroomscomputer- arethey for well area number resources. endowedworking of in years.with schools fessionalincreasinginformationstudents' purposes. awareness, students' resources, Expanding higheraccessing and order v,,hichral,ebe into used telecommunications account to support the wayseducational canin schools.muchPhonefunding more linessources. leaches widely need are toavailable become ttle ogly in phonefinancial lines support; or local area computertechnologicallyAmong this and group. library knowledgeable It ismedia the thinkingtoparticularlymake use skillsteiecommunications with compellingarestudents the factors resour thata c e makeRespondents'to be it dormsclearmore that ratingstime there available of barrierneeds in s the groupcosttelephones,not haveof of professionals installing regt;,ir often acces... phone because who linesto do the in networks. peopleactivities,leadspecialists for and telecommunications serving who facilitators are as taking resource for the studyWhileficial speakthe and over rewardingto theall findings largely aspects bene-of this of classroommunicatronstoschool effectively schedule activities. intointegrate if their teachers Research ongoing telecom are structuresfliesIdeally,school need buildingsregional tothat develop encourage phoneis prohibitive. pricing conipa portwidespreaddatacolleagues foralso telecommunications suggest inadministrative their that schools there sup Ouris riot annology,using thisimportant telecommunications technology this research question. be alsomade How raises tech available can adequateminuteeffortson technology showsclass for periods projectsthat integration typical are that not40- considerAlternatively.nologyschools for to installing theirinvest schools teachers. in local this can areatech- also schoolsschoolactivitiesin this level. and studyon districtseitherAlthough have the investedrepresented thedistrict in or toperhapsnologically educatorsbecome less sophisticatedtechnological whopersonally are less motivated and enthu- tech orsuccessfully Hadley.themultimedia curriculum 1990). integrate technology (Sneingold computer into & (Newman.phonenetworks lineseduces Bernstein, in school the need &buildings Reese, for multiple a solution that 74. computer-basedtrainingvirtuallytraining teachers innonexistent. telecommunications applications,in general The maior- is communicationssuggestsentedsiasts than in that this the if study? theindividuals technology use The of tele- resultsrepre- is to confidentIn aretelecommunicationsolder academically for that teachers student-based justified, to projectsfeel 75 1992) References 35 Anderson. 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Electronic corn fictionmunities (Working of learners. paper Fact 3-92). or ')r,/Centers,graphicI echr Kids Inc. Kcal (fNet ERC). Education work Scien«- from Research 2c(8), 38 National Center for Education Improvementtion. Office of Research and Ruel, M computertiesBuilding Success networking. electronic and failure communi- in , & Levin, J. A. (1990). Cambridge. MA: TERC 1 In: (199)) Int-mg f(, Statisticseducation (statistics. 1991) Digest Washing if Instructional169 science, 19. 115 nii,g ( ornriulnnii er -arid ,1110,1. 11(1VVOI 76 ton. DC: U S Departmoirr 36 Educational Telecommunications Services Appendix A Vienna.8619America Westwood VA OnLine 22182 Center Dnve WesternBoxFrankBig Sky11 Odasz Telegraph Montana College e-mail:(800)Contact:Amenca 827-6364/703-448-8700 [email protected]. Tom On deBoorLine is a telecommunications service primarily for the Apple modem:(406)Dillon,e-mail: 683-7870 MT (406) [email protected] 59725-3598 683-7680 weather,communityuctLink). and Itworld providestechnical (MS-DOS news, e-mail, information. businessusers encyclopedia can information, connect A tut -ing services, centerlive education programs, through a service called PC conferencing,offers study and materials prod- Bigsuchcommunities,information Sky asTelegraph a lending exchange and was organizations.library designed network of software, especially for It educators,features electronic for Montananseducational to create online an resourcesstudents, businessnewsletters, people, educational Appleand93AppeLink courses. 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The r;- 12 individual inquiries, technol- information, a software offers 24-hour for educa- e-mail:Contact:Bitnet(202) rushinabitnic.educom.edu 872-4200linksAmanda universities, Rushing colleges, and research enters in the U.S. It has database,ogy-richquarterlywhoinexpensive do curricula, anot discussionupdates havematerials, model access of board,the educationtechnology informationto disabilitiesa phone research, plans, line,that solutions, grant"Appleresides sources Link on and more. For educators AppleLink.CD" provides allowing for free and AmericacooperatingThereallow theforare exchangethe networkmembership exchange agreements of e-mail feesof noncommercial and between with connect BITNET, charges Canada, Europe, Asia, and South information. 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There is a e-mail:(216)ExecutiveContact: 748-3733 [email protected] Paul Director Boguski, ThehaskindsPublicfree National overpublic of Radio services 350 accessTelecommunications ordistinct the are community Public availableinformation Broadcasting oncomputer each: orNetwork communications The Servicesystems (NPTN)Cleveland on similar television. is services. 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Net toSystem (216)the Internet. 368-2733is available It is maintainedto Cleveland by residents Case West- or 84 throughcurriculume-mail:Newsday [email protected] twelfth projects educational grade designed classrooms. telecommunications by area They educators also runprojects for an use online include in fourth students' integrated 95 40 features,computerpenpalmagazine forum; as updates;featuring well a currentas andaccesscreative onlineevents to writing Whiteaccess discussion topicsHouse and forum;responsefor news. printed news, The to publication; anetworkNewsday alsoweather, and inoffered otherProdigy atstates. no cost in some states and for a low annual subsciption rate monthlyincludesNSFNet feesa stock and market connect game charges. as well as financial information. 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Street by allowing access to NSF-funded computers and Contact:andPSI-NET(S t 5)available Jack271 is -3912 Geriovicha telecommunicationsthrough IBM. It is organized network by subject intofor conferences. science educators, built Flushing,e-mail:(718)461-8756Contact: NYnycenet.nycenet.edu Fred 11358 Goldberg students.Thedonesocial network offlinestudies, All content is so now etc. the areasused The cost users byareis onlymore available create that than ofthe in 60,000a subjecttelephone matter. PSI -NET: foreign languages, people, many of them call. There are no Everything is supportsruningBulletin areby the suppledboards, class New projects databases.byYork the City New in theBoard curriculum York New City York Educationalguides, and computer of Education. The network also City schools. The service is Network, which is conferenc- Thejoin-upSausalito,27 Well Gate or user Five CA fees. Road, 94965 Suite 65G PBSprovidedNew 1790LEARNING York, free Broadway, ofNY charge LINK10019 16th for floorall New York City public school teachers. Thee-mailconference(415) Well [email protected] 332-4335 provides for teachers informal to conferencing exchange ideas that and includes an educationaldiscuss educational systemPBS(212)e-mail, LEARNING 708-3056 that messaging features LINK a and variety is aconferencing computer-based of databases utilities, and interactive and gateways to information resources, communications remote connecttopics.TechNet It charges. now has a kids' conference. There is a monthly fee and hourly tionusefacilitatedatabases access.as its educational primary and The bulletin system thrust. use boards. stresses PBSof telecomputing LEARNING The content goal of LINKPBSthrough systems are and support services for educa- LEARNING LINK is to inexpensive, easy-to- locally Contact:CentralNewCentralBuilding York Islip Barbara Islip,Institute66, Campus Room NY Zayes of11722 205 Technology managedexpanddistributedpublic broadcasting andto itsnetwork operated full 196 isagencies affiliateasavailable independent orsites in state 23 over states educationbut the interconnected currently,next three and years. departments. This PBS plans to hosts by It is onlineTechNet(516)subscription 348-3317:databases provides rate (800)such e-mail, and as462-9041 connect ERICconferences, and fees. Facts electronic on 87 File. There is an annual bulletin boards, and 41 4030Unison Mt Carmel-Tobasso TelecomEducation Service Network Road University29Midnet WESC of Nebraska ComputingUniversityNevadaNet of Services Nevada System e-mail:(800)ContactCincinnati, 334-6122 [email protected] Dean OH Goramson45255 [email protected](402)Lincoln, 472-5032States NE 68588 (NE, OK, AR, SD, 4505Nevada(702)Las Maryland Vegas, 739-3557 NV Parkway b:' 154 connectotherreports,Unison networks. providescharges.travel information, There e-mail, is conferencing,a sign-upand access fee, networkviaa monthly e-mail building, tosubscription users Wall on many Streetrate, and 511MRNetMinneapolis, II th Avenue MN South, 55415IA, Box KA, 212 MO) (206)Redmond,2435NorthWestNet 233rd562-3000 WAPlace, 98053 NE PineWilliamBARRNETRegional Hall Yundt Room Internet 115 Providers CONCERT3021PO Box Cornwallis 12889 Road [email protected](612) 342-2570 NYSERNetWY,Northwesterne-mail: AK ehood@nwnetnet ID, MT, U.S. ND) (OR, WA, [email protected](415)Stanford, Francisco 723-3104 CA area94305-4122 [email protected](919)Research 248-1404 Triangle Park,27709 NC e-mail:Ann(313)628 Arbor, [email protected] 998-4562 MI Street43103 (315)Liverpool,.Suite200 Elwood 103453-2912 NY Davis 13088-6147 Road (800)SanPOCERFnet Box Diego, 876-2373 85608 CA 92186-9784 JVNCnetSergio6North von Heker NeumanCarolina Hall BBNNEARnetMichigan10 SystemsMouftin Streetand Technologies OhioOARnetNewe-mail: YorkSupercomputer info@nysemetorg Center [email protected] Building California [email protected](609)Princeton,Princeton 258-2400 UniversityNJ 08544 Northeasterne-mail:(617)Cambridge, 873 neamet-join@nic. -8730 MA U.S. 02138 (ME, NH, VT, e-mail:(614)Columbus,1224 292-9248 [email protected] Kinnear Road 43035 [email protected](313)2901 Arbor, Hubbard998-6103 MI 48105 Drive, Pod G 4676InformationLosNortheastern Nettos Admiralty Sciences U.S. Way Institute 4000CommunicationsNetcom Moorepark Online Avenue,ServicesCT, #209 RI, MA) Pittsburgh,305PREPnetOhio S. Craig, PA 2nd 15213 Floor CSMColoradoMidwest Computer (IL, Supernet IA, MN,Center WI,OH, MI, IN) [email protected](301)Marina Angeles 822-1511 del Rey, area CA 90292 Californiae-mail:(408)San Jose, 554-8649 [email protected] CA 95117 PSCnetPennsylvaniae-mail:(412) 268-7870 [email protected] (303)Golden,Colorado1500 273-3471 CO School 80401 of Mines (313)Ann2200Merit Arbor, Bonisteel764-9430 MI 48109-2112Boulevard Peoria,BradleynetIllinois1501 IL University 6 W.I 625 Bradley Avenue Pittsburgh,305Pittsburgh S. Craig, SupercomputingPA 2nd 15213 FloorCenter [email protected] Rs [email protected] e-mail:ContactIllinois(309) [email protected] Joel677-3100 Hartman Easterne-mail:(4 I 2) hastings@pscedu U.S. 268-4960 R9 42 OfficeSesquinet of Networking and WESTnetColorado601 S. Howes, State 6thUniversity Floor South Houston,Ricee-mail:(713) University 527-4988 [email protected] 7725 I -1892Computing [email protected]:(303) Collins, 491-7260 CO 80523 SURAnetTexas84001353 Baltimore Computer Boulevard Science Center WiscNetWestern1210 U.S. W. (AZ, Dayton CO,UT, ID,Street WY)NM. e-mail:(301)982-4600CollegeSoutheastern info@sura Park, MD U.S. net 20740-2498 WVnetWisconsine-mail:(608)Madison, 262-8874 [email protected] W; 53706 TexasTHEnet(512)Austin,Network Higher 471-2444 TX Information Education78712 Center Contact:26505Morgantown.837 Chestnut Harper RidgeWest Grimm Road Texase-mail: [email protected] e-mail:(304) 293-5192 1 AcademicVERnetUniversityGilmer Hall Computing of Virginia Center West Virginia 1 0 4 1 [email protected] Virginiae-mail:Charlottesville,(804) [email protected] 924-0616 VA 22903 90 43 Source Networks Used by Respondents for Professional and Student Learning Activities Appendix B Appendixpossible.)(Note:CTEITS MultipleB questions responses 16a & b. were Network Professional Activities (n=504) . _ Percent NetworkStudent Learning Activities (n=504) _.....__ Percent CompuserveLearningProdigyFrEdMail Link 202125 NationalNASALearningFrEdMail Space GeographicLink Link Kids 2220 AppleLinkAmericaNASA OnLineSpace Link IS1617 DIALOGProdigy Network 131619 ClevelandBITNET FreeNet 1215 AT&TKidsnet Learning Circles I13 I KPSI-NETKidsnetDIALOG I 2Net I 978 I CompuserveAmericaClevelandPeaceNet OnLine FreeNet 10 89 G1EFidoNetPeaceNetNYCENet Education Network 67 K-12NYCENetIBITNET *EARN Net 67 GEnieDELPHII*EARN 456 FidoNetGTEAppleLink Education Network 455 EccAT&TLABNET Net Learning Circles 3 LABNETIrisEcoNetDELPHI 3 IrisTERCNational Star Geographic SchoolsNetwork Project Kids 23 NewsdayTERCPSI-NET Star Schools Project 23 NSFNetNewsday 2 Computer Pals Acrossthe World I StatewideLocalComputer bulletin Palsnetwork board Acrossthe World 4435 LocalNSFNetGEnieCampus bulletin 2000 board 32 LocalUniversity network network 2825 UniversityStatewideLocal network network 1319 33 94 Bonk Street College Newof Education Yak, New Yak 10025610 West 112th Street