Product News #2 2nd Quarter 2014
s peak season begins to come to an end, we move into planning mode for 2015, most of the details for a bumper 2015 are still being finalised and the major changes will be A communication in the Q3 product news. For now though please see below to find the latest news from the carriers and an overview of all of our current promotions.
I. Current Promotions Please see below a list of our current promotions
German Rail Pass o Promotion concept: 25% discount o Validities: All o Class: 1st & 2nd Class o Traveller categories: All (Adult, Child & Youth // Regular and Saver) o Sales Dates: 15th June - 30th September o Travel dates: Travel possible up to 31st October ONLY o After Sales: Non exchangeable - Non refundable o News Flash: Click here for more details of this promotion
Eurail Global Consecutive Pass and Eurail Select Pass o Promotion concept: Extra days travel with the Eurail Select and Eurail Global Pass o Validities: All o Class: 1st & 2nd Class o Traveller categories: All (Adult, Child, Youth & Saver) o Sales dates: 1st August – 30th September o Travel dates: Passes must be validated within 6 months of issue o After Sales: Normal after sales rules apply o News Flash: Click here for more details of this promotion
France & Beyond Promotion French Journey Trains, Bruxelles – France TGV, France – Germany HS, France – Italy TGV, Paris – Luxembourg TGV, Paris – Freiburg TGV o Promotion concept: Unbeatable Fares in 1st Class o Class: 1st Class only o Sales dates: 01st July - 25th August o Travel dates: 04th July – 31st August o After Sales: Non Changeable/Non Refundable o News Flash: Please click here for more details of this promotion
Thalys Promo o Promotion concept: Unbeatable Exclusive Thalys Fares o Routes: All o Class: 1st Class o Sales Dates: 16 July – 31 August 2014 o Travel Dates: 16 August – 30 November 2014 o Traveller types: Adult o Ticketing Options: E2Paper/TOD/P@H o Conditions: Subject to Availability, Non-changeable, non-refundable o New Flash: Please click here for more details of this promotion
BritRail Free Day Promotion
BritRail Consecutive & Flexipass, BritRail England Consecutive & Flexi Pass This promotion consists of ONE day of travel offered for the purchase of one of the following BritRail passes: o Concept: Free Day Promotion o Class: 1st & 2nd Class o Sales Dates: 15 July – 31 August 2014 o Travel Dates: Passes must be validated within 6 months from the date of issue o News Flash: Please click here for all the details of this promotion
II. Product Updates
Eurostar
Eurostar’s summer seasonal route to Avignon have taken off, services operate every Saturday until 6th September 2014…..plus from 1 May 2015, Eurostar will travel directly from London and Ashford to Lyon, Avignon and Marseille up to five times per week, with the return leg including a quick change in Lille for security and immigration checks. Tickets will be on sale from early December
From 2/8 – 6/10 the Eurostar lounge in Brussels will be closed for renovations, during this time business premier passengers are advised to visit the information desk at the station where Eurostar will be offering some usual lounge services
The Eurostar Ski Train will return for sale from July 31, For travel between 19 December 2014 and 11 April 2015. The service will operate from London and Ashford direct to the French Alps
Eurostar will introduce a new fare range in November 2014, all standard and standard premier fares will be non-refundable, however all fares will be exchangeable with a fee and if required a fare difference to be paid. Business premier fares will remain unchanged…..stay tuned for more news on this at a later date
A reminder that group fares to Marne La Vallee (Euro Disney) are not available in Euronet and can only be requested by logging a groups case in myRailEurope
Thalys Prices for RIT will change on 1st of August for travel from 1st November 2014, the new rates can be found under the libraries in myRailEurope
France <> Italy TGV France – Italy HS have updated their passholder rules and now allow passengers holding a Eurail Select Pass covering France will now be entitled to a passholder fare
Brussels <> France TGV Prices for RIT will change on 1st of August for travel from 1st November 2014, the new rates can be found in the libraries on myRailEurope
France <> Spain HS For bookings made in Euronet there is a 60 Minute Grace Period for after sales, this means you can cancel the ticket without incurring any after sales fees within 60 minutes of printing the tickets. Once the 60 minutes has passed normal after sales procedures apply
French Regional Trains From 2nd September, the validity on French open tickets will change from 61 days to 7 days. The implementation has been put into place by SNCF to prevent fraud and re-use of the tickets
NTV/Italo NTV have introduced two daily return services between Rome and Milan from the ever popular Rome Termini railway station. If booking from Milan to Rome in Euronet you must select “Rome Termini” to make the schedules appear Opening times for NTV trains are currently extended, with trains departing until mid-December open for sales in Euronet
BritRail/ATOC A heads up more than anything with further details to follow in October’s Product News, however please note that from January 1st 2015 BritRail Point to Point tickets will be discontinued. This will mean in 2015 you will have access to ATOC Point to Point tickets and BritRail Passes only. We encourage those GSA’s with web services that have no implemented ATOC to consider updating their web services to be ready for the change in the New Year
STS A limited number of STS products will be available at Print at home from October 2014. In the initial phase only the Swiss Consecutive Pass will be available with some other pass products to follow. Full e-ticket integration is expected to be completed by 2017
City Night Line Please note that the restaurant cars on all City Night Line services have been removed to allow for greater capacity, On board passengers will find a DB bar car where they can purchase light snacks and drinks
Thello Great news Thello is now offering Group Fares for travel in T4 & T6 couchettes, the fares however are not currently available in Euronet and can be booked by making a group request through myRailEurope
RENFE Please be advised that Restaurant cars have been removed from all Spanish night trains and the Lusitania between Madrid and Lisbon, the restaurants have been replaced by cafeteria cars, however the dinner and breakfast are no longer included in the cost of the ticket
Russian Railways We can now book the train from Moscow to Burgas in Bulgaria, the train operates three times a week in each direction until 28th September. This train only carries T4 couchettes
PLEASE ENSURE THAT THIS INFORMATION IS COMMUNICATED TO ALL SALES STAFF AND BRANCH OFFICES