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Primary Care Network Listing | Healthpartners

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Primary Care Network Listing | Healthpartners DHS-6594C-ENG HealthPartners® Minnesota Senior Health Options (MSHO) (HMO SNP) Network April 2018 – September 2018 PRIMARY CARE NETWORK LISTING Minnesota Counties: Anoka, Benton, Carver, Chisago, Dakota, Hennepin, Ramsey, Scott, Sherburne, Stearns, Washington, Wright HealthPartners 8170 33rd Ave S. P.O. Box 1309 Minneapolis, MN 55440-1309 Member Services: 952-967-7029 or 1-888-820-4285 (TTY/TDD 711) Oct. 1 – Feb. 14 8 a.m. to 8 p.m. CT, seven days a week Feb. 15 – Sept. 30 8 a.m. to 8 p.m. CT, Monday – Friday healthpartners.com/msho HealthPartners is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in HealthPartners depends on contract renewal. HealthPartners MSHO Plan 16697_Print April 2018 H2422 108677 DHS Approved 1/25/2018 1-888-820-4285 Attention. If you need free help interpreting this document, call the above number. ያስተውሉ፡ ካለምንም ክፍያ ይህንን ዶኩመንት የሚተረጉምሎ አስተርጓሚ ከፈለጉ ከላይ ወደተጻፈው የስልክ ቁጥር ይደውሉ። مﻻحظة: إذا أردت مساعدة مجانية لترجمة هذه الوثيقة، اتصل على الرقم أعﻻه. သတိ။ ဤစာရြက္စာတမ္းအားအခမဲ့ဘာသာျပန္ေပးျခင္း အကူအညီလုုိအပ္ပါက၊ အထက္ပါဖုုန္းနံပါတ္ကုုိေခၚဆုုိပါ။ kMNt’sMKal’ . ebIG~k¨tUvkarCMnYyk~¬gkarbkE¨bäksarenHeday²tKit«f sUmehATUrs&BÍtamelxxagelI . 請注意，如果您需要免費協助傳譯這份文件，請撥打上面的電話號碼。 Attention. Si vous avez besoin d’une aide gratuite pour interpréter le présent document, veuillez appeler au numéro ci-dessus. Thov ua twb zoo nyeem. Yog hais tias koj xav tau kev pab txhais lus rau tsab ntaub ntawv no pub dawb, ces hu rau tus najnpawb xov tooj saum toj no. ymol.ymo;b.wuh>I zJerh>vd.b.w>rRpXRuvDvXw>uusd;xH0J'.vHm wDvHmrDwcgtHRM.< ud;b.vDwJpdeD>*H>vXx;tHRM.wuh>I 알려드립니다. 이 문서에 대한 이해를 돕기 위해 무료로 제공되는 도움을 받으시려면 위의 전화번호로 연락하십시오. ໂປຣດຊາບ. ຖາຫາກ້ ທານຕ່ ອ້ ງການການຊວຍເຫ່ ຼືອໃນການແປເອກະສານນຟຣີ້ ,ີ ຈງໂທຣໄປທ່ ົ ່ ີ ໝາຍເລກຂາງເທ້ ີງນ.ີ້ Hubachiisa. Dokumentiin kun tola akka siif hiikamu gargaarsa hoo feete, lakkoobsa gubbatti kenname bilbili. Внимание: если вам нужна бесплатная помощь в устном переводе данного документа, позвоните по указанному выше телефону. Digniin. Haddii aad u baahantahay caawimaad lacag-la’aan ah ee tarjumaadda qoraalkan, lambarka kore wac. Atención. Si desea recibir asistencia gratuita para interpretar este documento, llame al número indicado arriba. LB2 (8-16) Chú ý. Nếu quý vị cần được giúp đỡ dịch tài liệu này miễn phí, xin gọi số bên trên. Civil Rights Notice U.S. Department of Health and Human Services’ Office Discrimination is against the law. HealthPartners for Civil Rights (OCR) does not discriminate on the basis of any of the You have the right to file a complaint with the OCR, following: a federal agency, if you believe you have been · Race discriminated against because of any of the following: · Color · Race · National Origin · Color · Creed · National Origin · Religion · Age · Sexual Orientation · Disability · Public Assistance Status · Sex (including sex stereotypes and gender identity) · Age · Disability (including physical or mental impairment) Contact the OCR directly to file a complaint: · Sex (including sex stereotypes and gender identity) Director · Marital Status U.S. Department of Health and Human Services’ · Political Beliefs Office for Civil Rights · Medical Condition 200 Independence Avenue SW · Health Status Room 509F · Receipt of Health Care Services HHH Building · Claims Experience Washington, DC 20201 · Medical History 800-368-1019 (Voice) · Genetic Information 800-537-7697 (TDD) Complaint Portal- Auxiliary Aids and Services. HealthPartners https://ocrportal.hhs.gov/ocr/portal/lobby.jsf provides auxiliary aids and services, like qualified interpreters or information in Minnesota Department of Human Rights (MDHR) accessible formats, free of charge and in a In Minnesota, you have the right to file a complaint timely manner, to ensure an equal opportunity with the MDHR if you believe you have been to participate in our health care programs. discriminated against because of any of the following: Contact Member Services at 952-967-7029 · Race or 1-888-820-4285. · Color · National Origin Language Assistance Services. HealthPartners · Religion provides translated documents and spoken · Creed language interpreting, free of charge and in · Sex a timely manner, when language assistance · Sexual Orientation services are necessary to ensure limited English · Marital Status speakers have meaningful access to our · Public Assistance Status information and services. Contact Member · Disability Services at 952-967-7029 or 1-888-820-4285. Contact the MDHR directly to file a complaint: Civil Rights Complaints Minnesota Department of Human Rights You have the right to file a discrimination complaint Freeman Building, 625 North Robert Street if you believe you were treated in a discriminatory St. Paul, MN 55155 way by HealthPartners. You may contact any 651-539-1100 (voice) of the following four agencies directly to file a 800-657-3704 (toll free) discrimination complaint. 711 or 800-627-3529 (MN Relay) 651-296-9042 (Fax) [email protected] (Email) 1 Minnesota Department of Human Services (DHS) Contact DHS directly to file a discrimination You have the right to file a complaint with DHS if complaint: you believe you have been discriminated against ATTN: Civil Rights Coordinator in our health care programs because of any of the Minnesota Department of Human Services following: Equal Opportunity and Access Division · Race P.O. Box 64997 · Color St. Paul, MN 55164-0997 · National Origin 651-431-3040 (voice) · Creed or use your preferred relay service · Religion MCO Complaint Notice · Sexual Orientation · Public Assistance Status HealthPartners · Age If you believe that HealthPartners has failed to · Disability (including physical or mental provide these services or discriminated in another impairment) way on the basis of medical condition, health status, · Sex (including sex stereotypes and gender identity) receipt of health care services, claims experience, · Marital Status medical history, genetic information, disability · Political Beliefs (including mental or physical impairment), marital · Medical Condition status, age, sex (including sex stereotypes and gender · Health Status identity), sexual orientation, political beliefs, national · Receipt of Health Care Services origin, race, color, religion, creed, or public assistance · Claims Experience status, you can file a complaint and ask for help in filing a complaint in person or by mail, phone, fax, or · Medical History email at: · Genetic Information Civil Rights Coordinator Complaints must be in writing and filed within Office of Integrity and Compliance, MS 21103K 180 days of the date you discovered the alleged HealthPartners discrimination. The complaint must contain your P.O. Box 1309 name and address and describe the discrimination you Minneapolis, MN 55440-1309 are complaining about. After we get your complaint, 1-844-363-8732 (phone) we will review it and notify you in writing about 952-883-5522 (fax) whether we have authority to investigate. If we do, or [email protected] we will investigate the complaint. (email) DHS will notify you in writing of the investigation’s American Indians: American Indians can continue or outcome. You have a right to appeal the outcome begin to use tribal and Indian Health Services (IHS) if you disagree with the decision. To appeal, you clinics. We will not require prior approval or impose must send a written request to have DHS review the any conditions for you to get services at these clinics. investigation outcome period. Be brief and state why For elders age 65 years and older this includes Elderly you disagree with the decision. Include additional Waiver (EW) services accessed through the tribe. If a information you think is important. doctor or other provider in a tribal or IHS clinic refers If you file a complaint in this way, the people who you to a provider in our network, we will not require work for the agency named in the complaint cannot you to see your primary care provider prior to the retaliate against you. This means they cannot punish referral. you in any way for filing a complaint. Filing a complaint in this way does not stop you from seeking out other legal or administration actions. 2 Table of contents Page Page Program Description ........................................................... 4 Dental Clinics (listed by county) .................................26-35 Important Information ......................................................... 5 Minnesota Other Things You Should Know ........................................ 8 Anoka County ............................................................................................26 Benton County ...........................................................................................27 Medical Clinics (listed by county) ................................9-25 Carver County ............................................................................................27 Chisago County .........................................................................................27 Minnesota Dakota County ...........................................................................................27 Hennepin County .......................................................................................28 McLeod County .........................................................................................32 Anoka County ............................................................................................. 9 Meeker County
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