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12-2006

December 2006

Inland Empire Business Journal

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This Article is brought to you for free and open access by the Special Collections & University Archives at CSUSB ScholarWorks. It has been accepted for inclusion in Inland Empire Business Journal by an authorized administrator of CSUSB ScholarWorks. For more information, please contact [email protected]. --,._ PAID p Ontano. (A Pt:rmit No. I e IO~J I VOLUME 18, NUMBER 12 $2.00 December 2006 ,IL ,J II, AT DEADLINE HILTON USO PARTNERSHIP Special Panattoni Sections Breaks Ground on a One Million­ Square-Foot, Mi xed-Use Urban Center A full) integrated mixed­ use urban center. Piemonte at The Ontario Center \\ill include approximately 500.000 square feet of retail. approxi­ The Ontario Hilton is offering food, rooms and has also donated mate!) :!6R.OOO square feet of new Hilton beds to the Ontario Airport U.S.O. Class A off1ce space: a sevcn­ Mike & Marian llltch stor). 256-room full serv1ce S1nce before the Lnited cia I brand of comfort, morale and hotel: approximately ROO luxu­ States entered World War II. recreational serv1ces to the mili­ ry condominiums. some of the LSO (United Service tary. The USO, a congressionally K. Hovnanian \\hich will be adjacent to and Organ1Jat10ns) has been the chartered. pnvate, nonprofit Homes Honored above special!) retail: and an bridge between the American organitation. relies on the gen­ 11.000-scat capacity sports public and the u.S. military. ln erosity of indi\ 1duals and corpo­ The first annual Awards and entertainment arena. When times of peace and war. the LSO rations to support USO activities. Issue of 50+8uilder Ma!!,a~ine complete m 2009, the $900 has consistently delivered 1ts spe- continued on page 13 has announced that K. million development will be a Hovnanian Homes was recent!) vibrant Main Street-style. cen­ selected as the1r 'Builder of the tral hub servmg the 1nteresh UCR Receives Support for Year.· a tremendous accom­ and needs of millions of resi­ plishment that reaffirms this dents, employees and visl!ors. Water Testing Research nationwide homehuilder·s com­ mitment to the active adult I·irq phase of development UCR research to develop technology to rapidly detect housing tndustry. includes: disease-causing viruses in water supplies • 252.000-square-foot power This significant honor by an retail component that will be SCientists at the University intluential publication retlects anchored b) national retailers of California, Riverside have the dommance of K . Target and Best Bu). received a $600,000 grant from HO\· nan ian's Four Seasons Completion is expected 111 fall the U.S. Environmental commun1t1es throughout 2007. Protection Agency to develop ,, Southern California and the1r • Approximately 26R.OOO fast and effective means of tremendous popularit) among square feet of corporate office detecting disease-causing vin1ses homehuyers 55 and hetter. space in six buildings with in drinking water supplies. 'The acti\ e adult population is Rotavirus partictesvisualized by one to fi\ e stories. rangmg in The rc~arch project is titled gro\\ mg. ere at i ng demand for immune electronmicrosc opy. qualit) master-planned em iron- si1c from 6,261 square feet to Development of High Throughput ·Courtesy U S Centers for 01Sttase Control continued 011 pa!!,e 21 continued on {Ill!!,£' 5 continued on page I C) December 200() BUSINESS JOUR~AL • PAGE 3 NATIONAL SCIENCE FOUNDATION AWARDS $500,000 GRANT TO CSUSB

From ice core dnlhngs m Antarctica to the College of Natural Beginning in fall 2007, MASS scholarships will be awarded to Sciences at Cal State San Bernardmo, the National Science at least 14 incoming freshmen The program will also award scholar­ Foundation funds research and education proJect~ that, accordmg to ships to eight current CSVSB JUniors and eight seniors, who will serve its Web site, "have been judged the most promising by a rigorous and as role models for the freshmen. Scholarship recipients must attend objective merit-review system." full-time and maintain a mmimum 3.3 grade pomt average to receive The NSF has awarded a $500,000 grant to CSVSB 's College the $3,500 a year. The scholarship is for a maximum of four years. of Natural Sciences to help fund its Mathematics and Science Overall, the MASS program will award more than 120 annual Scholars (MASS) program for the next four years. scholarships. The MASS program IS designed to serve students from diverse In addition, MASS students will be mentored by the professor backgrounds with fmanc1al need who will study in the science, tech­ in their corresponding diSCiplmc. They will also enJOY numerous priv­ nology, engineenng and mathematics (STEM) disciplines. At Cal ileges such as pnority registration, workshops and seminars to prepare State San Bernardmo, the federal funding will focus on the fields of them for graduate study, and summer internship programs. biology, chemistry and biochemistry, computer sciences, geological To extend the MASS program beyond the four years, the uni­ sciences, mathematiCS and physics. versitys College of Natural Sciences is actively seekmg funding from Program candidates are currently being recruited from the top both public and private sources. Several local companies and agencies 2 percent of high school graduates throughout San Bernardino and have already pledged their support for the MASS program, including Riverside counties. This program is not to overlap with the QMotions, Associated Engineers Inc .. MoJave Desert Air Quality • Presidential Academic Excellence Scholarship program which District, Kelly Space and Technology Inc. and Optivus. recruits from the top I percent of graduates from high schools in San The MASS program is led by George Georgiou, chair of the in Bernardino County. Cal State San Bernardino computer science department.

PROFESSION-\L W/511/NC YOU ~V~~y llllPPIN~55 ~e is no time more fitting Qt ,AIITY RFSl ITS to say Thank You and to AITORD.~BLF Tll/5 IIOL/DilY 5~1l50N AND TUROUGUOUT TUt COMING ltAR. wish you a Happy Holiday Season and a New Year of good health,

'Prien Yil1d lot andid.ltstlgmat.stn CK & Custom Vue erno. Nod' • 2 Lasers on Site ·State OfThe Art Equipment FREF CONSULTATION • CK &Traditional LASIK ·Pre & Post Op. Care • Ask About ~ "'LASIK Jr~J~t lite Jla/J (f)j lit e INLAND [MPIRt BUSINtSS JOURNAL December 2006 BUSI:-.!LSS JOLR AL ·PAG E 4 December 2006 BliSINESS JOURNAL • PAGE 5 -- INDEX UCR.. , regulators in the U.S. have not The research carried out at Tht• use of quantum dots­ continued from page 2 required testing of drinking UCR IS developing .1 unique nanop.lrticle-sized semiconduc­ and Real-Time Methods for the water for virus contamin.nion. method combining fl ow cytom­ tors that emit different intensi­ Detection of Infectious Enteric "The cost for testing one sample etry, to automate the detection ties of energy depending on their is roughly $1,000 and can take This December in the Inland Empire Columns Viruses, and is being spearhead­ process, and molecular beacons size-is a new approach to detec­ ed by Wilfred Chen, Ashok up to two weeks for results to using quantum dots as htgh sen­ tion in this application because Business Journal! come back,~ said Yates. Mulchandani and Nosang sitivity detectors, along with a they arc more stable than the Corporate Profile...... 6 Myung at the Department of The work holds national and genetically engineered cell line organic dyes now in use, accord­ News and Features Commentary...... 7 Chemical and Environmental global interest because it address­ to probe and quantify infective ing to Mulchandan.i. es the issue of finding and treat­ viruses. Researchers seek to In October (2006), the U.S. In vestments and Finance...... 9 Engineering; and Marylynn V. ing viral contaminants, such as develop a system that can work EPA announced its Ground Detroit's Pizza Mogul Looks Toward Barstow Mike and Marian Yates of the Department of Computers{fechnology...... II hepatitis A and E, rotavirus, ade­ in real time. Water Rule, which refines the Hitch (founders of Little Caesars Pizza and owners of the Detroit Environmental Sciences at novirus, and other disease-caus­ As part of the UCR team, 1996 amendments to the Safe Red Wings and Detroll Tigers) are setting their sights on Barstow The Lists: UCR. ing, waterborne viruses, in water microbiologist Yates, lends her to open an Indian casino...... 6 The grant is part of the Drinking Water Act, requiring Business Brokerage Firms Serving the Inland Empire. . 12 systems. Viruses claim the lives EPA's National Center for expertise in the detection of regulations that call for measures of hundreds of thousands of chil­ Illegal Immigration and Crime Observations, reports and facts Fleet Automotive Dealers lll the Inland Empire...... 27 Environmental Research and is infective viruses; Myung's to protect ground water sources indicate immigrant criminality represents perhaps the worst abuse funded through its Science to dren in the developing world expertise is in quantum dots and of public drinking water sup­ Managing...... 17 each year, according to the of the liberty aliens enjoy in the United States. The government Achieve Results (STAR) pro­ nanostructures; sensors and plies from disease-causing viruses either finds tts hands tied or abrogates its responstbilities to fellow Time Management...... 18 gram. World Health Organization. analyses are the purview of and bacteria. Systems must Nationally, waterborne viruses Mulchandani; and Chen's Americans...... 8 Real Estate Notes ...... 25 Because of the expense and begin to comply with the new sicken more than 100,000 people the delay in obtaining results, expertise is in combining engi­ requirements by Dec. 1, 2009. Stopping the Revolving Door: How to Hire and Retain Top Business Planning...... 28 each year, according to the EPA. neering with molecular biology. Talent Every year valuable employees leave companies for Sales...... 30 reasons no one really understands---not even the departing up ATM, as well as a merchant degree tn economics at the employees. Paul Endress gives suggestions for hiring and Manager's Bookshelf...... 31 LANL Recognized by the teller area to accommodate local University of Santo Tomas in the business owners. Like other PFF Philippines. She is a current retaining the staff you need...... 12 Restaurant Review...... 36 Federal Laboratory branches. the Ontano Grove member of the Ontario Chamber Charting Your Course to Success Like pirates of years' ago, Calendar...... 39 office features extended bankmg of Commerce and past member hours until 6:00 p.m. on week­ Bob Garrow explains why we have to chart, then stick to a course Executive otes...... 39 Consortium of the Chmo and Greater that will build our success. The stronger the commttment to a plan, Los Alamos Nattonal notes. "LANL owns the technol­ days and 2:00p.m. on Saturdays. Riverside chambers. the quicker we get back on course and continue our JOurney to New Business Lists: Laboratory has won the 2006 ogy and the intellectual propeny, The manager of the new President/CEO Kevtn success...... 28 County of San Bernardino...... 40 Federal Laboratory Consorttum but we're helping them find Ontario at Grove branch is McCarthy said, ''Ontano at Regional Award for developmg a potential compames to market tt." Rosemarie Rubi, a 25-year veter­ Grove tS the first of as many as County of Rtverstde...... 41 Apartment Quarterly Update The Inland Emptre economy has handheld devtce for safe, auto­ The FLC Regional Award ts a an of the financial services indus­ 10 new branches PFF Bank & slowed from the robust growth recorded in recent years, but the Executive Time Out...... 43 matic sampling of ltqutds, soltds prestigious recognttion sought by try. Rubt, the former manager of Trust plans to open in high local apartment market remains strong and contmues to attract and gases at the scene of bto-haz­ dozens of federal laboratones PFF's branch in Rtverside, growth areas of the Inland investor interest...... 32 ard crimes and incidents. every year. earned her bachelor of science conrinued on page 39 The technology was devel­ "There's no monetary award, oped at LANL with two grants but it helps establish the credibtli­ from Cal State San Bernardino's ty of a lab's capabiltty and the Office of Technology Transfer products they develop." Zerovmk and Commercializatton. Cal State says. "Laboratones coast-to­ provided $16,075 to LANL for a coast compete for the award every marketing study and $75,000 for year." prototype development, testmg PUBLISHED BY BOARD CHAIR\I.-\.' Porter's oo; proud t<> feature USDA Prion<• /v1odwest~·rn Be<>f. th<· hight>Gt and evaluation by LANL, says DJil) Planet Commun~t·atJOil'i, I nee Wilham Anthony qualoty nnd most flc1vurfut steaks avaolc1ble, dlong woth ex< Pptoon<~l Fn•sh '>e.>food PFF Bank & Greg Zerovnik, communtcations \!A,AGI\G EDITOR ACCOli\'T EXECli rl\ F and Chops. ~xperoPnce Portpr's specoalty rnartonls .>nd co•xtensive won<> lost After Ingrid Anthon~ !l.tuch Huffman d1nnpr Pnjoy your tavonte cognac, port or d selc<. taon frcHn our tantaiJz;Jng dP"SSPrl manager with Cal State. Trust Opens menu. Sem•-pnvc.th' d1ning room available. Reservations rcquirect. t o< a ted •n the LANL's "Handheld Apparatus PUBLISHER'S ADVISORY BOARD Double fr<'c> llotel C Jnt.noo. Servo rtg lunch lut>sd.oy through I rid.ty, ">u nd.qt l>o u nc lo, for Multipurpose Sample Julian :>.ava. Ph D .. I·onn<·r US. \onh."s.ulnr w Mcxoco and cllnnt"'r SPVPfl nights a wPek. f-or rPst""rV'"\tiOns <.:Ill: ((IO><>ta ot San lkrn.orJono while avoiding cross-contamtna­ Ontario on Dec. 18th of this tion in either indoor or outdoor year. The branch, the second CORRFSPONOE\'TS \ND COI.liMNISTS Live entertainment 7 nights a week settings. LANL has demonstrated PFF facility in the city of ( hn~tme Rcllfe that the device works in detecting J \lkn IA.:Iohagcr l'uutl"ds= Ontario. is located at the south­ hazardous materials in a variety of lh::nl) )h,llman I )an Stc:x ldale west corner of Philadelphia and l>ut." D)er \dmmz-stratn c A sst Robin Po\1\oer' LANL to find a licensing partner The building is a freestand­ for the technology." Zerovnik ing facility and mcludes a drive- An Dl~t·tor · Daniel F.~amilla Consullant Mel Pen ai'\ December 200o Bl'Sl~ESS JOL R~.\L • PAGE 6 December 2006 BUSINESS JOURNAL • PAGE 7 COMMENTARY DETROIT#S PIZZA MOGLIL LOoKS TOl\IARD BARSTOt\r Political Dust Werkers' Uompeasatiua Gei11 Forwar~ This is the story of a man who, In his hometown of Detroit, must look /Ike a combination of Commemary hv Senator Chuck Poochigian Ray croc and Ted Turner.The man Is Mike 1/itch. Yes, his last name Is spelled exactly /Ike Settles Again the middle name of the Russian composer Peter //itch TchaikovskY. hv Joe Lyons As the Legislature continues to grapple with the policy and political issues surrounding workers' compensation, as the author And so the people have spoken. Mike and Marian llttch founded Richest Pcopk 111 Amenca, but 111 Little Caesars, tlesplte 1ts Ulllquc when 11 comes to dcvelopmg then of Senate Bill899, I wanted to offer some thoughts. Little Caesars Pina in 1959. 1\like 2005 he slipped ofl the list. marketing and adwrt1s1ng success, ov.n properties 111 DetrOit. Despite Now we arc being bombarded with commentary about just what it was we said. (This IS for all of us who don't v~a' born Jul) 20, 1929. 111 Drtroll. has shrunk by man: than :!,000 stores placing development signs on most Remember Why Reform Was Needed Manan llltch reportedly dm:sted know why we voted the way we did.) 1\lichigan. He is ,111 AmL·rican ~ntr~­ since the earl) 1990s and slipped of the llitch-owned building-, in When analyzing proposals 111 the Legislature to rollback or alter herself of an) pcN)nal interest 111 the Was a vote for your favonte congressperson really a pren~ur and ovv ncr of the D..:tro1t Red from being. number Detroit for the 2006 Supc.:r Bowl, he workers' compensation reform effort, it is tmportant to remember Detroit Tigers· organ l­ vote against Bush? Was It a vote agamst the war? Was it a Wings and the Detroit Tig..:rs. In three 111 the pi11a IS push111g tO demolish mmt Of the why reform was overwhelming supported by members of both par­ l3tlon 111 199X to pur­ comment on illegal 1mm1gration? People on TV and 1n the addllwn to h1s sports ov. n~rships. industr) to numbl'r structure-. he 0\\ ns. ,tnd succt>-.sfull). ties. In 2003, California had the highest workers' compensation costs sue intl'rests 1n papers would have us bel1eve that it was at least one of I !itch 1s the founder ,md O\\ ncr of four, behmd Piua though controver-.1all) . gained the in the nauon, at $6.46 per $100 of payroll. Some industries. such as Detroit\ l'me~ging these. Littk Caesars Piua since 1959. Hut. Dommo\ and demoliuon of the !\1adison-Lenox the constructiOn industry, saw premiums that reached $110 per $100 gambling One thing is for sure, unless we want Hillary Clinton to \\ hieh has bc:com~ an mternauonal Papa John\. llotelm May 2005. of payroll. Many businesses reported triple-digit premium increases mdustr). tAn \1LB make history as the first female president, and the first fast-food franchise. He has b~en at In 19R2. Mike llitLh bought the as a reason for fleemg the state. More than 20 private insurers filed rule forbid-. jomt 0\\ n- ''\\'e did ~6 con- first lady to come back as commander in chief. the the center of Detroit\ dov\ ntov. n Red Wings from Bruce oms for SR for bankruptcy while the "insurer of last resort," the State er-;hip of a baseball secutivc )Cars of Republican Party had better come up with a strong candi­ redevelopment efforts v\hen he: pur­ million. and eventual!) turnl'd the Compensation Insurance Fund (SCIF), saw 1ts market share balloon team and gambling Increases 111 volume date with a strong policy on everything from Iraq to Soc1al chased and renovated the Fox team 1nto a contender for the Stanley to 53 percent. California's broken workers' compensation system had facilities.) She and earnmgs. and then Security. After all, America has always equated its wars Theatre. and r..:located h1s headquar­ Cup. After building the team v.1th the chilled the state's business climate. acquired a sign1ficant thmgs fell off." says with the standing president. There are still people in the ters into its offices. Several vacant interest 111 the Motor llitch. Mrs. ll1tch takes help of Jim Devellano, the Red buildings under h1s ov.nership. such South who refer to Mr. Lincoln's War of Northern California's Workers' Compensation System Today City Cas1no and. 111 a more focused v1ev.. Wings won back-to-back champ1 Aggression. as the Madison-Lenox Hotel. have 2005, purchased soh! Mike & Marian llitch Recognit.ing that her onships in 15 years s1ncc h1s pur­ For all that is bemg said about the Democratic v1ctory Is Still Costly been demolished for ·new develop­ chase. The Detroit Red Wings' suc­ controlling mterest. Accordmg to husband 1s more of a financial gt>nius in the House and Senate, California kept its Republican Insurers are reporting that costs have fallen to $4.42 per $100 of ment': the site of the historic cess would include another champi­ Forbes Magajne, "Michiganders and less of a marketer she observed governor. This leads to a b1g question. Was California's payroll. and "pure premium rates" are down to pre-1996 levels. with Madison-Lenox for example, nov. onship 111 2002. Prior to the 2(}()..t-05 who once flocked to nearby Canadian that, "If we ever went public, I would vote a vote of support for Arnold or a statement about how a cumulative 55 percent rate reduction reflected in policies renewing serving the city of Detroit as a park­ NHL lockout, Forbes Maga~llle slots are nov. ... staying home." have to fire him.'' weak his oppos1110n was? If that were a fair question, th1s July. In January. rates are expected to drop another 6.3% to 9.5% ing lot. Mike Hitch is a first-genera­ ranked the Red Wings as the fifth She mdependently pursues other In his hometown of Detroit, would it not also be fair to ask the same question about percent for policies renewmg after January. These savings have been tion American of Macedonian decent most valuable franchise in the NHL a welcome relief in light of skyrockellng prem1um mcreases. gambling mterests domg business as Mike flitch and h1s family are one of those national votes? and is married to Marian Bayoff despite a $16 million operating loss. downtown Detroit's largest aban­ Do you even know who ran against Senator Clinton in And while Califom1a no longer has the highest workers' comperr Hitch. Gateway Casmo Resorts. LLC and Barwest, LLC among others names. doned property owners. Thm portfo­ llitch purchased the Detroit New York? Probably not. sation rates in the country--- as of Jan. I, four states had overtaken us. 45 other states still have lower costs and a more competitive business A graduate of Cooley High The Barwest Company is the reason lio of abandoned properties include Tigers in 1992 (iron1cally from fel­ After the November elections, the Rancho Cucamonga climate. California is ranked 49 out of 50 for small business friendli­ School. Mike llitch entered the U.S. that we are featunng them here in the the Adams Theater, Fine Arts low piua magnate Tom Monaghan and Montclair Chambers of Commerce held the regular ness in the recently published Small Business Survival Index. Marine Corps for four years. After Business Journal. Marian is planning Building, United Artist, Detroit Life cominued on page 26 monthly meetings. Speakers at both meetings commented his return home to Detroit. the to open two Indian casinos. one on Building, and Blenhe1m Building. that California had voted positively for the infrastructure continued on page 14 Detroit Tigers offered him a $5.000 New York\ Long Island and the While other building initiatives, I A through I E. At the same time we voted bonus if he would sign to play base­ other just up the 15 Freeway in owners have successful­ down such anti-business propositions as the cigarette and ball. but Hitch turned down the offer. Barstow. She has already mvested ly renovated a number of gas taxes and "out of state'' initiatives. Search lor Commercial Space Instead. he v.ent into the piua busi­ some $10 million to acquire land and buildings surrounding Pat yourself on the head. ness. With the help of his wife. research contracts for these proJeCts their properties, Hitch Monday morning quarterbacking will continue. The lor lease/Sublease Marian, the Hitches opened Little and yet she calls them "iffy" and sees Holdings has been campa1gn signs by the s1de of the road will fade and dete­ Caesars Pizza Treat in Garden City, them as not happening for some behind the curveball riorate and eventually blow away. Candidates who have Michigan. the first of what would years. Still. when 11 happens, remem- r------l been voted out arc probably planning their early retire­ become many thousands of restau­ ber that you rt>ad 11 here first. ment. and new people will be replacing them come For office, retail, industrial and executive suites rants through franchising Mike and Manan have seven January. Two years from now we can look back and decide Today, the family's entities children. They appointed two of how these results have worked. remain privately held. In 1999, the their children co-presidents of Ilitch Please remember what I have said here before. l truly llitches established llitch Holdings, Holdings. Inc. in 2000: son. believe that the real 1ssucs arc local issues. The street­ Inc. to provide their various enter­ Christopher Hitch. and daughter, lights. the potholes and the utility tax impacts more or us prises with professional and technical Denise Ilitch. an attorney. After a in our daily lives than any war on the other side of the sub[!ease.com .. services. They hold the titles of chair­ well-chronicled four-year -.truggle world. man and vice chairwoman. respec­ for control between the pair of sib­ You may not be happy v.1th the results of this year's tively. The combined total revenues lings. in July 2004. Christopher elections. but our republic allows for mistakes. In 200H for these enterprises in 2004 report­ llitch was named to the nev. post of we, the people. in order to establish a more perfect union. 310/414-0404 edly exceeded $1 billion. Mike llitch CEO and president. Denise Hitch, get to run the whole system aga1n in the hope of gett1ng 11 13101 Weahlngton Blvd, jJ21!f Los Angeles, CA aoo68 has routinely shown up on Forbes left the privately-held company "to right. www.sublease.com Maga:.ine s annual list of the 400 pursue other opportunities." Is this a great country or what? December 2006 BuSINESS JOUR :\L ·PAG E 8 December 2006 ::: BUSI!\;f·SS JOL'RNAL • PAGE lJ INVESTMENTS & FINANCE Illegal Immigration and Crime DUFF & PHELPS/INLAND EMPIRE BUSINESS JOURNAL By James R. Edwards, Jr. THE GAINERS THE LOSERS lop 11\C, by ~rcentagc for t1ve, b) rcrcent.1.ce Immtgrant cnmmalit) repre­ there were actual!) 700.000 holds in 1994-1995 placed a net qucnces for their peopk. Com pam Current sents perhaps the worst abuse of fe\\er non-Htspanic \\hues in annual fiscal burden on The Florida legtslature reject­ Beg. of Point c;. Change Com pam Current Beg. of Point ~.6' ( Wal\on Pharmaceuucals In~: . 24 99 2f>.91 -1.92 7.1 ( PFF Bam.:orp lnL ''·()() 11.01 I 99 ().4' ( cravenly abrogates Its responsi­ by Alabama and Florida state pollee Ke) stone ,\utomouvc Ind. Inc 17 44 1X.46 1.02 -2 7 ( story ts stmtlar. Last year 13 mil- state's immigrant population CVB hnannal Corr J') 2~ 14.53 0.7'i 5.2l( bility to feiiO\\ Americans \\llhin lion Htspamcs lacked 111surance. nearly $1,200 a year. work closely wtth federal tmmt­ \!odtcch lloldmgs Inc S.(X) S.09 -0.09 -l.xc, its jurisdiction. ~oreover. the They're 60 percent of the rise The NAS report also said fis­ gratlon enforcers. New York. Los Ticker It 21 (I() I 0 J t 12006 ', Chg. 52 \\eel.. 52 \\cct.. Current P'E Ch"l" Pnrl o P · u· h I R . illegal element exacerbates the SII1Ce 1990 ... And of course a cal impacts tend to benefit the Angeles, and Chtcago have Jll'll nee lg 0\\ atw American States Water Co AWR economic and other burdens growmg proportion of the federal government and drain .. sanctuary" pohctes that k.cep 1x n 42.00 -X.6 41.79 29.!J6 2X.9 ~'t Sl~ Channell Commercial Corp (L) caused b) legal immigration. Ht spamc population is immi- state and local government city employees. even police. CHNL 2.lJR 2 7'i X.5 ~. ';9 2.3X :\\I A\ If· X CVB Financial Coro (U The current high rate of sus­ grants poorer than thctr predeces- resources ...'vl.uch like anyone from asking about immigration CVBF 15.2X 14.53 5.2 17. '1() 14.06 15.S A\HX Fleetwood Enterprises Inc FLE 7.61 tained, mass immigration-more status. An Idaho county commis­ 7.14 f>.6 12.60 (J 31, 17 2 ~'t Sf sors. Samuelson remarks that the else in the population, immi­ Hansen Natural Coro. HANS 27.7X '1.75 -12.5 52.72 17.7X 31.4 A \If~\ than one million legal immi­ black. poverty rate in this period grants use servtces that are costly sioner btlled Mexico for the $2 HOT Topic Inc HOTT 1;.oJ 10.11 2X.7 16.;0 . 9.4' 'f>.l A:--.1EX grants plus half a million illegal has actual!) dropped. from 32 to to provide, or that others can usc million illegal aliens owe for Keystone Automotive Ind. Inc KEYS 37.44 3X.46 2.7 46.92 27.61 2:'\.3 A\IEX aliens e\·ery year-forces many 24 percent less freely-so-callecl congestion county services. Modtech Holdinas Inc MOOT 5.00 5 09 -1.8 10.95 4.33 NM AMEX states and locallltes into turn1oil. To add to Samuelson\ obser- costs. Examples include scrvtces The impact ts seen particular­ National RV Holdings Inc NVH 3.11 1.10 0.3 7.05 2.94 'lM AMEX The illegals cenamly live outstde vations, constder the reports from roads. sewers. pollee and ly in crime: Record-high auto Pacific Premier Bancorp Inc PPBI 11.96 12.15 - 1.6 12.75 10.75 11.4 AMEX the obligations that those who from the Center for lmmtgratton fire departments. libraries, air­ thefts in Arizona. drug traffick­ PFF Bancorp Inc PFB D.OO 31.01 6.4 39.49 30.00 14.7 "NSE live under the ..consent of the Studies b) tts Steven Camarota ports. and foretgn embasstes." ing m Salt Lake Cit). human Provident Financial Hldg PROV .30.15 30.27 -0.4 33.15 25.40 1~.0 AMEX gO\ erned.. owe to each other: and Han ard ·s George Borjas Therefore. having a much larger smuggling rings 111 Los Angeles, Watson Pharmaceuticals Inc WPI 24.99 26.91 -7.1 35.27 21.35 22.1 1\YSE While the principles of the detailing the negative economic immigrant population (29 per­ D.C. sniper Lee \lalvo. mone) Declaration of Independence Impact of recent tmmtgranh on cent of the L S foreign-born. J laundering. prostllutton. gang otes: (H)- Stock htt fifty two week htgh during the month, (L)- Stock hit fifty two week low during the month. 1\,M- ot Meaningful guarantee all human beings cer­ native-born wages and cmplo)- fourth of the state's population) murders. and C\en sla\Cr). tain natural and unalienable ment. Illegal tmmtgranh tmpose bloab CaliforniJ\ budget signif­ lmmtgrauon authorities eslllnate Duff & Phelps, LLC rights. only parties who have an even greater burden. because tcantly. that 84.000 state inmates arc One of the nail on's leadmg 111vestmcnt bank­ consented to our government they pay few taxes and they dram The natiOnal government has aliens, though state and local fig­ ing and financial advtSOf) organizations. All deserve the full rights of citizen­ public services such as health exclusive power over immtgra­ ures on foreign-born pnsoners stock data on thts page ts provtded by Duff & ship. Illegal immigrants are not care, education. and other bene- tion, and it has mandated certa111 are hard to come by. At least Phelps, LLC from sources deemed reliable. MANNERINO pan of the social contract giving fits of the welfare state. While public benefits for immigrants, three quarters of these immigrant No recommendation ts 111tended or implied. LAW OFF CES legitimacy to thts government. many federal programs deny legal or illegal, such as public state inmates are in Anzona, (31 0) 284-8008. American citizens have not given assistance to illegals. many state education (see the 1982 Supreme California, Florida. Illinois, New their consent to higher taxes, and local programs and privi- Court case, Plyler v. Doe). States Jersey, ew York, and Texas­ crowded schools. jammed emer­ leges are open to them. The and localities then bear the costs the top immigrant destinations. gency rooms. clogged roads. National Academy of Sctences and consequences of a ll immi­ Police officers at the local or Five Most Active Stocks unlawful turning of single-family found in a 1997 landmark study gration. And they respond differ­ state level are the law enforcement Stock Month Volume homes into hotels or apartments that immigrant-headed house- e ntly. with differing conse- cominued on page 26 Hansen atural Corp. 85.292.741 into tenements. forced multicul­ Hot Toptc Inc. 24,281,199 tural amenities such as bilingual education and multtlingual bal­ Watson Pharmaceuticals Inc 15,851.700 lots. or v.elfare and other sen·ic­ Fleetwood Entcrpnscs Inc 8.795.400 e-. subsidtnng PO\ erty -prone CVB Financtal Corp 1,881,165 immtgrants. AbO\e .til. they D&P/TEBJ Total Volume Month 143,589.453 ne\ er consented to higher cnme rates. While anyone \\ ho decnes Monthly Summary "Laws were made to be broken" illegal11nmtgmtion ts reqUired to 11/21/06 Christopher North, May, 1830 dtqingut-,h 11 from legal tmmi­ gratwn. the effech of legal unmi­ Advances 6 "Had laws not been, we never had been blam 'd; for gration should tmt be noted. Declines 7 not to know we smn 'dis innocttnce" Robert Samuelson recently v. rote Unchanged 0 Sir William Davenant m ht \\ashington Post column New Highs 0 1606-1668 that ''Hispanics .tccount for most New Lows 2 933 3 BASELINE ROAD, SUIH 110 RANCHO CUCAMONGA CA 9t 730 of the mcrease 111 po\ erty" s111ce ( 909) 980 1 100 • r AX ( 909) 9>4 t ~ 861 0 1990. ··compared \\ tth 1990. December ::!006 BLSINESS JOL'R AL • PAGE 10 December 2006 BUSINESS JOURNAL • PAGE II COMPUTERS /TECHNOLOGY IEHP Chief Appointed to Olmstead Committee

Ad•i-,or) Committee and to Alii Want for Christmas A' pan of .10 ath i'Of\ com­ ruled that unju-.,tifted. tnslltutwn­ local gO\ crnmcnh to develop learn from the other memb..:r-.,." mll!ce to the gO\crnor. IEHP\ al t,olallon of people '' ith di-.,­ cost-cffccti' e. communi!) -ha-.,ed By J. Allen Leinberger chief mark.eting officer JOim. ahilnies 'wlates the ADA. -.,en ices to pre' ent tn'>titullonal­ notcs IEHP CEO Rtchard Bruno. ization of people with tlt-.,ahilitics. "We ''ant to mak.c 'urc we 'r..: advocate-, for people vv ith disabil­ Confirmtng the ADA\ inte­ My wife calls them toys. 1t hits the market. www scosche.com. Dr. Boll fea­ ly clearer. The base sounds are "As a leader tn acce-,sible domg all '' c can to help our ities m de\ doping -,trategie-., to gration m.mdate- -i.c .. p..:ople The) arc the thu·d party Many compames that we tures a canvas brief case -,atchel sharper. The overall sound is health care. IEIIP 1.., cxuted members maintain thctr inde­ impro' e the state ·s long-term should ltvc 1n the least rc-.,tncttvc devices that we all ltkc to add to have reported on in these pages from Musak that will play your fuller. Even the stereo separation about the opportuntt) to otTer pendence and .tchtcvc the bc'>t care sy'tcm. setting pos-.,tble. the dcctsion our computers in order to make before. liJ...e Dr. Boll and MPJ dcvtce as you walk through is better defined. I get a little bu11 our expe111se to the Olmstead quality of life possible." Km1 Bchh..:. secretary of challenged fcderal. state, and thcm do new and exctttng thmgs. XtremeMac. maJ...c a lot of wraps, the parktng lot. from the car's engine sometimes, California·, H..:alth and Human In this age of computer mustc, carriers and protective covers for for some timc now I have but it's nothing to worry about. Sen ices \g<.:nC). recent!) movie and TV downloatb. many ) our mustc devtce. manv vv tlh sung the praises of the Podfreq hy There arc. m fact. an amazmg appoint..:d C.trl :\laicr to the toys arc de'>tgncd to enhance our hell clips or arm bands .•Other-, Sonnet, an Orangc County com numb..:r of items to usc in connee state·, Olm-.tcad Adv tsOr) entertainment plea.,urc add gtmmick.s, such as iFrog; pan). It allowed me to pia) tn) tlon \\ith your iPod. or computcr, Committ..:c. :\l,ucr -.en c-, . include device-, abo told me thcy have a ncv\ way Dtgllal FM Transmtller/Auto made specttic,tll) for tPod that ber -.,en ice,, dm:ct mark.etmg to play tPod mustc and vtdcm. on of taking your photo'> and turning Charger. It look.., like a big plug range from fashionable cases to management. -.,ales manage­ your desJ.... them mto wheel art to go on thctr for m] ctgarelle ltghtcr. It ha'> a speaker systems." Mean\\ hilc. ment. ad\ erti-.,mg. puhltc rda­ Your MP3 music devtcc can iPod\ control wheeb Nov" your small wmdow with a dtgttal read­ Mtcrosoft has released thetr own tion-.,. market research. .wd be converted mto a boom box or wife can sttck her finger 111 your out and three buttons. which music player, Zune, designed to communi!) C\L'nh. a musical alarm clock. Such sys­ eye. allows me to preset three empty compete with the iPod. IEHP pnd..:s it...elf on more tems, along with carrying cases. One company called Scosche FM frequencies to, for iPod play­ Zune has a bigger screen than than a decade of hnk.mg people headphones and earplugs, have featured a backpack at Ontario\ hack. While the FCC requires any the vtdeo iPod, and it will let you '' ith dtsahiluic-., to qual it) practically become an entire sub­ recent Podcast Expo. It can play of these devices to not mterfere beam mustc to other Zune users hc.tlth care and ''cline" category. A company called tLuv your iPod out of amplified built­ wtth licensed broadcast' channels like mfo from a Palrn Pilot. but it option\---not JUSt treatment. (they all start with a small "i" m speakers. It runs on 6 AA bat­ and let the broadcasters stgnal is not compatible with Macs. :\ton.: than 12,000 of IEHP's these days, except for some. like teries. The company is in Oxnard. come in. this new devtce still has 'vlicrosoft also has a new operat­ JOO.OOO mcmh..:rs arc -.,..:ntors or zCover) make.., Bluetooth Hi-Fi but you can find them at a bigger. better sound. It is actual- Ing system called Vista, coming have di,ahilitt..:-.,. audio system and alarm for your out in January. Apple ts expected "A-., a memh..:r of th..: player and includes Bluetooth to release OSX 10.5. named Olmstead Advisory Committee. wireless headphones Leopard. in the spring. I get to work. \\ ith advocates for Your player can also become You can visll the local com­ people '' ith disabilities from puter stores or shop onlme. Most across th..: state ... 'VIaier notes. a very tiny TV with a btg bad of the companies I have men­ "I am ..:xcited about the oppor­ speaker system. Recently the tioned have Web sites. Simply tumt) for enhanced dialog and Business Journal reported on a Googlc the name and you should working together to increase un1t made hy the Inland Empire\ Cal Spas. which wa-., built for the lind them. options for people with disabil­ backyard and mcludcd a water­ :'v1) personal recommenda­ ities that ensure health, well­ "li.da~. millton' uf duldn·n 111 dt•\l·lnping cnuntri<>, are ,ufft>nn~~: "'th <'left lip unci J>alall'. l.ondt·nuwd In .1 lift·lune nf malnutrition. ,h,lmt' and i">latJOn. fall. a light shO\\ and a flat screen tion, and it's not too late. is to ness. and independence." Tht• /(""'! ne>" '' that \ Jrtualh· all of these children c:an lw lwi(.Wd. l'hi, "tht> TV The Olmstead Advisory runnmg off of a video tPod check one of two online/catalog nu,..,Jon of I ht• ::-milt> Tnun. \,,. l'lllp<>"er lo<·al 'urgeons In prO\ ult• this lifl' !'hatl/(ing At the flick. of ,t switch, the compames They are Mac\lall Committee focuses on improv­ free cleft ,..urgt•r. "hieh tal.t·s tb httlt• as l5 minutes and co'b as littlt' as 2.'>0. It screen rises up out of the top of and PC\Iall. The~ offer nevv ing the state's long-term care gi't>" dr•,p<>ral<· c·luldn•n not ju,l a Ill'" smilt'--but a llt'\\ life. "toys" almost as -,oon as the) arc system and crcating opportuni­ l 00% of your donation goes Loward programs - 0% goes toward overhead. the unit like Ursul.t \ndn:s rising m available, and often you get better ties to support individuals with out of the surf "Dr "--o." ------~ price' and/or additional goodies. disabilities in the community. YES. I want to give a <·hild a second rhanre at life. ! Make check out to Wovv. ~Ul h a-. ..1 free pnnter or a RAJ\. I Members serve on a volunteer ll $2SO Pru,ul~• d~ft .ur~•·'1 for on~ dw•l. :J $ 50 Pru,;d..,. m<"

Disabilities Act (ADA). In ---.-\-U·,;;;;;.=.:.;;;;~-;h:.- ..:;,+:,.-;d;ndfu-nd-;;;.:~-~-~-J-f;..:7,t;:,:; .:;p.;;.. -r;;..; ~,-r;,~,d,~,.-~;~. Th~ ~~... Tram JJ • ::.11) 11 ~.11 Odflproftt Right now they arc calltng tt iTY. acces-, "' ai Iable 111 most office­ rP("of;ni.U'd by thr IR"' ano:lall donatttiiN ,., The Sm•~ Tram a.? u-t.-dt-durt•h~ in .-c·otrlAnt'r W1th IM"i ~,:ulal~<-.rw «:> 2tl03 11t.- "'nuk Tram Olmstead v. L.C., the Court but that name will change hefore park. parkmg lots." Dcct•mhcr 200o [)(-rem her ~006

Revolving Door.. . more cflccttve Brll could manage Business Brokerage Firms Serving the I.E. On f•nda), :-.;ov. 17, the Hilton 1 ""'"· wei {ron 1 ill!• 12 \1,tr) if he 1-..nc\\ that B) unpl) HILTO~- LSO ... Ontano hosted a cumplunental) ll\tc·tl llp/w/>c·llu t/1\ th.tt siiU.tlton \\til compl.un c IJI//111/Ir ,/}r U . I \~tnl' 1.1 • SIX"adquurltl'\ 1:'N/""''II ' tcur"t matton r,tthcr than page long Exec uti\ c Chl'f Doug Kohn. for \ddre-., • h'tal har 2002-05 I Offirt" Total \tar rnundt-d though it's the s.unc JOh the) Ul}. Slatt, .lip I""" \l"llr 2003·06 l'hunt I a' instruction,. Mal) can go from program' .md en tees at more the 'oluntcers to sho\1. thctr t -\tail \ddrc 1ll 7~~6 our count!). Compltmcntary din­ Wesr Co\lna, tA 91791 Resadenual rc, cal much rnlormatton .thout -.tandtng \\hat her hoss \\ants and opened centers til Kuw,ut, Qatar t.arl Bonu,.ilL ncr' lor (\1.0 ,It Cafe c.ualtna \\ere 200,000 7~ ReSidcnu al Real I- r.ne. lemc'(ula ,t person's potcntt.ll fit \\ nhin .tnd Algh,mist.tn to suppon sen ~;rfl~'krf:rs~'l~~ 2.10.000 19<11) Commcrctal Lea~. Bu.s. ~-.turu'i),;S)t',·""' 11<'111£ r.:hcerlul .thout \\ork. gt\ en to scver.tl outstamlmg vol­ rcmccula, C \ 9.!WO Small Bu\lnc ' Salcs/1'"'1'<'"> \IU )) 7.j.j7JI. I I+~ :\.101 ) our com pan). cal"' nght(a pc net So often \.\l' hear that rnan­ tee members p.rrttctpallng 111 unteers m rccognllton of thetr Saabelt BusiDas Brokfl'S WNU , II Bu"nc < Bn>ker?Jc lor All P.•lm Descn Richard Sunetana .tgcrs ha\e a "style." But no man­ Opcratmns Endunng and lral(t commttmcnt to the center. I"he P.O. Box Jt79 300 197 Presukni/Brokcr Help )OUr managers f-reedom, as \\ell as centers tn Palm Dcsen. Ca 92261 T)~~;:~J p~~~~":'c' !760)~6M 1~11 {773 0668 .ti.!Cr c,m he succc.,.,ful tithe) treat H ilton \\til conttnuc 10 he ~'lUV>.iD.. 1\I.lri;,mn manage. ..tnd rntcraet \\ ith e' Cl) cmplo) Cl' \ rccn;a, Italy .•md .tt the D.tll.rs/ tmohed and suppon the center \\ND l Comrnen:a.ll Propcn}. TI1ou"tnd Palnh Thoma\ Ward ".t). l·ort Worth, R,rkrgh/ Durh.un, 19X5 Ap.tnrncnh Nauon"'ai.lc ()"ncr Often .,.. hen .t m.magcr has the s,une :\1.m.tgcp; need and does -.o out of •• -.ense of com­ (7(>(!) loll 1402{loll-15X9 an employee .,.. ho tsn 't \l.orl-..mg tools that \\Ill help them \\or!.: Denver lntcmatwnal Airport .md mitment to the ctlmmunrt) and to WND 0 5 Tusun Thoma., 1\.f, f1tttrer out \\ell. the m.mager \\til tell \\ llh .m cmplo) ce m the'' ,t\ he or nO\\ most rcccntl) the Ontano 3 1966 Pr~~~.~pg;~~~ ·· PrL~Idcnt our men and \\omen HI scrvtce. Profcs"onal Bu"ness Sale.s (7 1olJ Xlc ti.!~J/832 7K5K the emplo) cc. "You need to do -.he\\ til \\Or!-.. he st. - lntemallon,tl Atrport. l·nr 65 year . the so· mis­ G&!> Station t: •chan~ 3 Rroke ra§~.~;~~ ~~~:S~ j~;':,. Was hes, Palm Desert Ho,.ard Spielberger X diffcrcntl)-.'" But rather than \ 1tltt.tr) personnel and fanu- 72-757 F~ \\Jnn~ ., St< ~ 10 Malhon Plu' 199ol O"'ner SIOn 11.1\ remamcd the s.tmc. The Palm ~n . CA 9 260 \ mona. "'e' cdJ (1~ loll 3olii/W-bll67 C\pcct cmplO)CCs to ch.mgc, 1) mcmhcrs \ isitcd USO center mt a dr need to help their Future more th.m 5 mtlhon ttmc l.rst l'lwlelldlll~oiBI&Bnr 98000 21 Real !:.state Sales, Bag Rear Lake Michael P. Dolan and thctr larntltc., .,.. here,er they 42149 81~ Bear lvd. 10'1,000 1996 Real Estate Lastangs managers manage better. Alter ) car Scf\ ices tncludc I rcc P.O Box 968 t<.:gloh.tl net coun.,cltng, suppon groups, are so focused on meeting qu.tr­ doesn't hothcr you as much. Don't portmg the l SO. Americans game rooms and nur-.cf\ facili­ tcrl) financt.tl goals that the) get u-.ed to htgh tumm~:r ,md sa), '>hO\\ thctr t jX'Oplc have ce ·., hcha\ toral tcndcncic'>. mg. ,\ nd remember, happ) nm smo(lthl) .md keep our soldtcrs rca,ons no one reall) under­ one \.\as successfu I m a past com­ ground. Toda) \ companies and ht!ard that )OU \.\UOI cmpiO)ee' For e\,tmplc, one of ) om empiO)CCs e4ual happ) cus­ lOmlm1ahlc ts trul) admrr,tble ~tands---not even the depanmg pan) doe!-.n 't mean he or !-.he will employees are more compte" who " fit" in your organu allon. managers, Btll. ma) tend to gt\e tomer-., .md that lead' to more employee!-.. In fact, \\hen asked be '>Ucces~ful in )OUr company. than ever. And since most inter­ But what e \actl) docs a "good long. dr~mn out in'>tructions to pro Ills for )OU .md) our comtXlll) . why the) quit, man) employees And JUst because someone has \tewers and most managers fit" mean? It means that the per­ pt•ople. But one of h1s emplo) simply state: "I dido 't like the the technical skills to do the job don't have a background in psy­ son will be able to work wuhm ecs. :\1ar). ma) do better \\ llh !·or more inforrn,ttton. job.'' Thb leaves many business you have available doesn't mean chology to really dtscover your organizational culture. not dtrections that arc short and to pleasl' contact Paul Endress at; owners, managers. and HR pro­ she'lllike working at your com­ what's going on inside a JOb can­ that he or she is technic ally com­ thc-pomt lmagml' hm' much \\\\ \\,llla\tum.td\ . mtag~ .rom. fe stonals scratching their heads. pany. That's why you need to go dtdate's head. pre-hiring behav­ petent to do the job. For exam­ GET THE NEWS YOU NEED as they believe it's impossible beyond skills and technical ioral and/or personality assess­ ple, •s thts person someone who Diffenbaugh to 710.000 \q. ft. along w tt h asso­ for anyone to pinpoint what con­ expcnise if you want an organi­ ments are vital to any hiring enjoys being around other.,, or ciated on-slle and ~t rec t r ~~~ ~~nt~o~u~:. :: ~~n:~ ~~ =~ou~: ------slitules "like." zation ftlled with productive decision. docs he prefer to work alone? Build Redlands and tmpn l\emcnts. The pro rect 1s One year $H ann...,) subscnpuon Two Year $-48 - lnclude5 2006 In reality, what makes people people who actually like their A simple assc.ssment tool-­ Docs this person like to do things csttmatcd to st.trt th is month and Rancho Mirage My check " enclosed Book of Lasu (A $30 Value) like their job is somethmg you job and stay with you. many of which people can com­ "by the book,'" or does she thrive Ill fi ntsh Octobe r 2007. Charge to my cred•t crd Master Card v,.. Exp Date can control, although it's also So if you sometimes feel that plete in less than I 5 m inutes---<:an in a flexible work environment? Office Projects Dilfcnhaugh'., proJeCt m.111 agcr C,..,dlt Card No·------something most companies­ your company has a re,olving reveal a wealth of informatton Kno\\ ing more than JUSt is John Murra). and RGA, Stgn:twre ______don't focus on. Those who lead a door of talent. consider the fol­ that can help you better detem1ine someone\ skill set is imponant. PGP Panne rs, Inc. has A \Soeiates i' responsible for the Comp•ny compan) or department, or tho'e lowing suggesttons for hiring the person\ strength'>. weakness­ because chances arc that some­ named J.D. Dtflcnhaugh. Inc. .ts dc-.ign. N.une who are responsible for hmng and retaining the !-.taff you need. e.,, communication style, work one \\. ho \\i as successful m a the general contracto r for the J D. 0111cnhaugh, Inc. ts Address employees, tend to focus on the style preferences. etc. While you structured environment will not new 3X.45 acre mdustrial de\ cl also schl·duled to start const ruc­ tangible a peel' of emplo) ment, Enhance your hiring can't usc the a'lsc."mcnt tool 's be succe ssful in a fl exible envi­ opmcnt c a lled \1ount.un VrC\\ tiOn on another B ou rc~ ton uch as \\age • beneflls, job process. re.,ults a' your on I) hiring criten­ ronment. And \\htle fe \.\ lndustn,tl Center, located tn De' clopmcnt 'enturc this Phone# duties, etc. As such, -when the) Gone are the days when hir­ on. you can incorporate the employees wtll ever pmpoint the Red land\ o ff Mountam \ JC\\ month. The R.mcho \1 rragl' results with your fom1al interview bring new people into the organi­ mg an employee meant reading a disconnect m work sty le prefer­ .md Lugoni.t A' cnuc. T he pror­ Prok sswnal Oil rcc Burldmg, d zation, they do so on the prcmi c fe\\ re umes. conducting a cou­ answers to get a clear undeNand­ ences as the root of thctr joh dis­ cct con ISIS of SIX IIC \.\ COIIlfCIC I S,l 1Jn 'll ft offtce proJect that if Bob was succe sful selling ple of interviews. and then hir- ing of the JOb candidate\ prefer­ satbfaction. any employee in !tit-up \\ archouse dt tnhutJon located m Rancho \ 1trage on ences and tendencies. widgets at ABC Company. then con111111ed on page /3 hui ldmgs tot.tltng around 1 on/IIIUC'cl from paxe I f> December 2006 BUSINESS JOURNAL • PAGE l:'i December 2006 BUSINESS JOURNAL • PAGE 14 UCR Studying Self-Organizing Three Strategies for Dealing With Change

Wtrk~rs'continued from pageC••• 7 ··· Smart Wireless Networks 8\ Peter \fcf_aughlill Workers' compensallon costs are a key component to a competitive UC Riverside engineering professors are researching a wireless computer networlc that Getting Ready for s1stcntl; pOSitive and optimistic. explanatory style " For example. mittees." healthy busmess climate It 1s my hope that we are not sallsfied with reconfigures itself with every new connection to maximize its effectiveness and reach. For example. consider the follow- say. "The deal was almost done Perform a daily act of grati­ Anything mg: when the stock mark.et hit the tude But don t just send an arbi­ having one of the nation's most expensive systems but focus mstead Using the third floor of the For wireless muluhop net­ Those busmcss professionab An optimist tells herself a skids. That's not our fault. We II trary e-mail to someone. Rather. on building on the reforms adopted in 2003 in a manner which Engineering II Building at UCR works to be used by thousands. who want to be successful and good story. especially after a get them next time." versus "I use handwritten notes. spccJal improves the quality of care to injured workers but contmues to as their test network. they will the network has to be able to lead a sane. healthy. and happy defeat. In Seligman's words. to he never win the b1g ones." or " It's phone calls. or surprise cub1cle reduce overall costs. determine what the realistic self-organize, which is what life need a new kind of training­ more pos•t•ve, use an "opt1m1st1c hopeless dealing w1th b1g com- conttnued on paf?e /9 footprint of the wireless signal University of California, one that business schools don't coming from each node is and Challenge the Numbers Riverside researchers arc devel­ provide. To take .tn analogy trom 2007 EDITORIAL SCHEDULE The number of workers' compensation claims filed have dropped oping at the Bourns College of how to best design the network Robert P1rs1g's Zen and the Art of EDITORIAL FOCUS SUPPLEMENTS LISTS 28%. Th1s is perhaps the pnmary reason costs have been reduced so Engineering. that will constantly reconfigure Motorcycle Mamtenance, most of dramatically in California. Many groups that have consistently itself to maximize the quality of .lanuar~ Self orgamzation means that today's leaders (not you. of • Education opposed comprehensive reform have ignored this vital statistic and, each wireless node 1s aware of signals between ne•ghboring course). like mstltute-trained • World Trade for political purposes, have claimed that the savings are pnmarily its neighborhood and can make transmitters and receivers. mechamcs. are ready for every­ • Year End RcVIC\\ attributed to changes in the Permanent Disability (PD) schedule. They mtelligent deciSIOns about ·'When you see representa­ thing--except a new situation. have advocated for a I 00% increase in PD payouts. When analyzing Februar) whom to communicate w1th. tions of the reach of a wireless If you are to be ready for any­ the facts surroundmg workers' compensation, challenge the numbers signal, they usually show you a • Commerc1al R.E D.!vclopc" Multihop means the network thmg, your traming must focus • Re"dentlal Real Estate on all sides to ensure that any changes to the underlymg reform law allows a single connection to let circle radiating from the anten­ more on the person. not JUSt the • Architecture/Land Plannmg • Redevelopment are based on fact and not political maneuvering. many other users "hop onto" the na. but with walls, poles and business. That means focusmg on network using the most efficient other interfering devices, you you and your personal and pro­ March Commission on Health, Safety and Workers' wireless routes. Creating essen­ rarely have a circular footprint," • MaJor/Mult1Event Venues fessional development rather than • Fmancial Institutions Compensation (CHSWC) Must Be Reformed tially a wireless web of wireless said Krishnamurthy, one of the focusing on the situation. It's • Health Care To bolster their calls to roll back the reforms. opponents have networks is especially useful principal investigators. A goal about becoming more optimistic of the research team is to use April relied on work done by the Commission on Health. Safety and where traditional hardwired sys­ and resilient, more creative and • Meetings & Conven11ons Workers' Compensation (CHSWC). CHSWC was designed to be a tems are limited in reach, such realistic assumptions and mod­ energetic. • A1rpons • New Home Commumtles lalx>r and employer joint committee. Unfortunately, some representa­ as in developing countnes or in els. How do you actually do that? • Malls & Reta.l S1ores tives on the commission who are charged with representing the busi­ sparsely populated areas. The work will examine Well, consider the followmg: emerging physical layer tech­ May ness community actually represent other interests. This commission Computer science and engi- • Econom1c Development (R1ver\1de Cnty) should serve as an important neutral forum for labor and busmesses to neering faculty members nologies such as the use of smart • Marketmg/PR/Med1a Advenismg Tell Yourself A • Insurance Compamcs jointly address needed changes. Unfortunately, in light of the politi­ Srikanth Krishnamurthy, antennas while facilitating this cization of the commissiOn, all reports from the commission should be Michalis Faloutsos and Neal reconfiguring of neighboring Good Story After June nodes. The investigators will • Financial Institutions (I st Quarter. '07) viewed with skepticism until real business representation is restored. Young are working to develop a Any Defeat • Travel and Le1sure smart wireless network that also develop a wireless teachmg • Employment Agenc1es Renowned author Peter • Home Health Agenc1es reconfigures itself with each laboratory at UCR for both grad­ Denial of Care Concerns Drucker once sa1d, "A leader is a • Economic Development (San Bcmardmo connection to optimize its quali­ uate and undergraduate students The number one complaint received by the Division of Workers' person who controls his own ty and effectiveness. The proj­ to perform experiments and July Compensation is that insurers are denying or delaying necessary energy and orchestrates the posi­ • Manufacturing ect has received a three-year, understand the practical issues • Oistribu11on/Fulfillment medical treatment. The scope and validity of such claims should be tive energy of the people around $388,000 grant from the that arise with the network's • Credit Umons carefully examined. No one involved in reforming the system sup­ him." Realize that everywhere • Event Planmng National Science Foundation. implementation. • High Desen Econom1c D.!velopmcnt ports denial of legitimate claims. you go, you leave an "emotiOnal wake." If it's negative, your com­ August Background on Medical Treatment~ : • Pe"onai/Profcs"onal D.!vclopmcnt pany produces less quantity and • Employment/Scrv~cc Agencies California's medicaJ costs rose Ill percent between 1997 certainly less quality. In any situ­ • Health & Fitne\s Ccnlc" • Catere" and 2002. and were more than double the national average in ation, you can be angry or you 2002. Studies showed that CaJifomians had far higher medicaJ can solve problems; rarely can September utilization rates than other states, while having the lowest return­ • Mongage Bankmg you do both. • SBA Lending to-work ratios in the nation. In response, in 2003 Governor Gray Martin Sel1gman, Ph.D., • Independent LIVmg Centers Davis signed SB 228 by Senator author of "Learned Optimism and Richard Alarcon (D-San Fernando SUBSCRIBE TO Authentic Happiness." has cor­ October . Valley). The bill required the state to • Lawyers/Accountanls THE ralled the best psychologists in • HMOJPPO Enrollment Gu1dc establish medical guidelines, required INLAND America to study positive emo­ • Ec<>nom1c Dcvelopmcnl Temecula Valley insurers to use a utilization review sys­ • Financial lnslltutlons (2nd Quaner. '07) EMPIRE tions. His research proves what a tem, and aJso limited chiropractic and lot of us s uspected: Positive emo­ BUSINESS November physicaJ therapy visit~. tions help you become more pro­ • Re1a1l Sales JOURNAL • lnduslnal Real Estate ductive at work, healthier. longer­ • Commercwl R. E./Office Parks TODAY. • Educational Services D~rectory - Tools to Add ITSS Medical lived, and happ1er. The results of Seligman's research g1ve us the Care Issues: December answer as to what and how to • Financwllnslllullons (3rd Quancr. '07) Administrative Penalties: SEE PAGE 13 • Top Ten Snulhem Cahfom1a Resons change m order to be more con- • Temporary Placement Agencies Senate Bill 899 (Poochigian) FOR DETAILS continued to page 29 I!:==== =:::!J ------~D:e:c~e•mbcr 2006 BUSINESS JOURNAL • PAGE 16 December 2006 BUSINESS JOURNAL • PAGE 17 No More Mind-Numbing Number Slides: :M:ANAGING 5 Easy Steps to Bring Your Presentation to Life bv Jerrv Weissman Four Steps for Business people are perpet­ 1. Title Plus. For a table. say. "The vertical first slide Is titled Broad Solving Your Problems ually faced with the challenge To avoid the re-stan effect, axis represents speed from low Product Line and the second Is of one of life's greatest bur­ stan each slide with a IItle plus, up to high, and the homontal titled Leading Market Share. hv: Sue Dver dens: presenting number slides a single statement that captures axis represents costs from low When you click to the market without numbing their audi­ the overview of the entire slide out to high." share slide, say, "Our state of­ How many times have you sat through meetings only to walk ences into a soporific stupor. by referencmg the title of the In addition to mat-..ing it the-an products have made us away wondering 1f your team could resolve any of the problems It FULL SERVICE SRAPHICB This narcolepllc effect is the fide plus the other images. For easy for your audience to fol­ the market leader." faced? The ability of a team to identify and resolve problems" a crit­ result of four common mtssteps a slide with five bars, say, low and understand, this navi­ Contrast this technique with ical skill. Many teams never learn how to do this. Those who do • \Neb Development always outshme their counterparts. perpetrated by most presenters: "Here are our revenues for the gation techmque has an extra the conventional rote transition • \Neb Design benefit: it displaces the ubiqui­ that maddenmgly starts each Of course the best problem solvmg technique IS to prevent the • Databas•ng past five years." Or for a slide • E-Cornrnerce slide, "Now I'd like to ... " problem from occumng m the first place. But we all know that stuff I. The presenter .1tart.1 each with 20 bars, say. "Here are tous pointer. For some Incon­ • \Neb Hoat1ng 1/ide b\' saving, "Now those same annual revenues in ceivable reason, pointers, which provides no link at all. happens' Here arc four steps to help you address the root cause of • Graph1c Design I'd like 10 talk about... " fore in~ quanerly incremenb." For a pte whether the retractable fixed The linking words tech­ your problem so that you resolve the underlying issue Over time, if • Corporate ldent1ty the audience to re-.\tart the chan say, "This slide represents type or the frenetic laser dot nique. along with the other four your team follows these four steps. they will begin to build "problem • An1rnated Logos • Marketing Collateral presentation with each slide. the percentage of our revenues model, have become standard solutions, brings logic and con­ solving muscles" and become more adept at tacklmg problems, and trust will grow. by region." equipment 111 presentatiOn envi­ tinuity to what IS essentially a disparate and interchangeable 2. The presenter reads the You can also use the Title ronments around the globe. Be Noticed!! lncreaee Business Presenters then brandish the laundry Jist of data. It also 1. Refuse to Get Upset words on the slide verbatim, Plus to describe other than \Nith Custom Design causing the audience to feel number slides. For a bullet pointers as antagonistic brings life to your number You need to he a part of the solution, but if you become emo­ patroni;:.ed and become resell! - slide say, "These are the four weapons; navigation is user­ slides, as well as to all your tionally charged. you will be focused on your emotions and not on the issue at hand. Once you arc upset, you become pan of the prob­ Jul. thinking "/ can read it steps we intend to take on our friendly. slides, and to your audience. Mention this ad for a free consultation lem. myself!" path to profitability." For a • It gets harder the longer you wait. complex technology dtagram 4. Add value. For information about Jerry 909.338.3~87 Weissman's services, please While a cooling off period can be beneficial when tempers narc, 3. The presenter discusses say, "This is our comprehensive Financial prospectuses have \N\N\N. rnindseyes. net putting off problems only mal-..es the solution more difficult. Over the r:eneral subject of the slide technology architecture" a boilerplate sectiOn called, VISit: www.powerltd.com or time people become more mvcsted 111 the problem and in wmnmg. without referencing the "Management's Discussion and call: 800-227-1160. This makes it much more difficult to resolve the problem. specific.\ on the 1/ide. splitting 2. Paraphrase. Analysis." Make this the theme • Listen between the 11110!>. Having trouble keeping your website up-to-date? a·hat the audience .1ee.1 and To avoid the verbatim for every presentation. Discuss Diffenbaugh ll'hat they hear, forcing them to Arguments arc not usually about what people say they arc about­ Does it take forever get your website updated? e fleet. paraphrase or juxtapose and analyte beyond the rnfor­ contmued from page13 to dart hack and forth betH·een the -most have to do with the egos involved. By listening with empathy, the word\ on the slide, or usc mation depicted on your slides. Highway Ill, W

~ ------~-~~ ------TIM:E l\IIANAGElVIENT _ Juggling... Three Strategies... course). Most, if not all, meetings auvity and innovation? Who got are set up m the left-brained. log­ rewarded for the most mnovativc cominued from page 18 comtnued from paRe 15 ical, lmear, sequential-thinl-..ing customer save or creative sale'> And sometimes those impro­ visits. Your team members will mode. PositiOn titles are left­ Perhaps these are topics you can Juggling the Pressures of Work and Home: vised moments tum out to be the love it. but the real change hap­ bramed as well: CEO. CFO. bring up at your next meetmg. A juggler's Guide to Staying in Balance best part of the show. pens wnhin you. Change The Company COO. and C lO. We have budget Additionally. from a Feng br Jon W(·e and 011'11 \1or.1e, Environment from Hmdquarters meetings, operational meetings. Shui point of view. most of our f1n Pa.ning /nne Keep All Your Balls in to Headquarters. Look at the and technology meetings. But offices are "hindquarter<,," If you o fte n feel lil-.. c a jug­ 1. Allow yourself to focus your child's school i~ on the thing new on and '~hen you have the Air average company (not yours, of where 's the committee for ere- designed around where we put Regardless of your profes­ g ler, II) mg to halancc all the dif­ on one thing at a time phone, the repair man Is at the to put things as1de. Too many continued nn page 23 people today get overcommitted sion or life circumstances, ferent rcsponsihilitics of your (or, pay attention to the front door. your boss is calling on life , you're not alone. Be tween your cell phone. and now the to too many things, and then they always remember that all areas of chain saw) work demand.,, home and fa mtly meal you were cool-..ing on the wonder why they have no l1fe your life are important, so you ohligauons, interests and hob­ Dunng juggling routines, a stove has caught fire. You have to balance. Therefore, 1-..now what need to find a good balance. bies. communi!] involveme nt. j uggle r must pay attention to j ump from one thing to another you reall y can do given your lime After all, It doesn't do any good and personal/professional devel­ many different things----the items just to keep the fi res out (lite ral­ constramts and get rid of the rest, to let your mamage fall apart opment pursuits, many people he or she IS JUgglmg, the speed in ly). The proble m 1s that ma ny at least for now. Your juggling because you spend too much feel that the] have too many which the Hems arc rnO\ mg in the people don 't know how to spin will have fewer drops once you time on worl-... Nor docs it mal-.. e balls in the air at once. And aLr. the size and weight of each several plates or JUggle numerous simplify your pattern. sense to get fired from work unfortunatt!ly. the situation is item. etc. However, there are cer­ balls at once. Then, when they because you spend too much only getting worse. tain times or certain objects that have to because life demands It, 4. Don't stress when ti me at home Yl)u need to allo­ With the prolife ration of demand all the juggler \ attention they get o verwhelmed. That \ interruptions occur (or, cate the necessary tune for fun, at once----such as a buzzing chain PDAs. cell phones, and other when we feel out of balance. improvise when the spot­ for farni ly. for worl-... for e.\crcise, saw falling into their hands. for hobbies, ami for anything else technologies, we often have no The refore, practi ce multi-tasking light is on). escape from the barrage of intru­ The same thing happens in on a regular basis. Your ability to you want in your II tc ..and then In the entertainment business, sions: clients calling after hours. everyday life. There are urnes juggle multiple things at once. let all the unnccesSe. home life aren't co-existing har­ Our goal is to enhance our cus­ when you later address .the other daily planner and analyze where finish that big project. Ten min­ moniously. and people feel the tomer's lives on every possible areas of your life. And you ' II you spend your time. Get rid of utes into your work, you get a call stresses associated with being level and the entire team is just avoid a nasty mishap with that any unnecessary commitments, from your child's school saying out of balance. thrilled to be recogni1ed hy the chain saw! or at least put something on the that your son is sick and you have Before all your juggling editors of 50+ Builder Magcdne back burner temporarily. If to pick him up immediately. balls come crashing down for our K. Hovna111an \ Four 2. Focus a little bit on you're involved in too many When that happens, accept the around you, follow some tips Seasons gated communities at committees or trying to learn too interruption and don't get upset. gleaned from ... where else ... the evecything at once (or, keep Hemet. Palm Springs and many hobbies, or if your children Feeling angry, resentful, or world of juggling! After all, .if all the plates spinning). Beaumont," noted Damon are a part of too many after annoyed by the disruption, what­ professional jugglers like our­ When a juggler is spinning Gascon, Inland Empire area school activities, you 'II need to ever it may be, will only cause selves can balance chain saws, plates, he or she must focus on decide what's not necessary so president of K. Hovnanian Celebrate A Sea.flon Of't\'ishes with our partners flaming torches, and butcher you to feel more stress than nec­ and tend to all the plates at the you can simplify and get in bal­ Homes. essary. Realize that things happen Ti l H C..~ ·tK·' knives wilhout a scratch, we can r~:·~r~ tt• - ~ ...... , LA same time. If the juggler were to ance. u.. 104.3 .lo.;~ to everyone. Being nimble and .~~. ~·wn• 'ti i(i) certainly teach others a thing or only focus on one spinning plate, 1J l3liiiKiJ o\ ..-:. , ... Realize that some cuts may able to change gears on a t ~ {.1 Htlton two about balance. Following .. f'IU .,L-,.YoO.nc MULTN'IJ all the others would quickly come KJIOC..;t.. ::I ~C L:.IS L:J' ~~ only be temporary. Do a regular moment's notice will keep you in • illJ are some secrets from the world crashing down. evaluation of your time so you balance, no matter what happens. of juggling that apply to any­ At times, life is a lot like plate can see when you can take some- continued on pa8e 19 one's life. spinning. You know how it goes: December 2006 BUSINESS JOURNAL • PAGE 21 BLSINESS JOl RN:\L • P.\GE 20 December 2006 Four Steps for Solving Your Problems Panattoni COilfillliCd /TO/' "Ill!(< MAXIMIZE YOUR f- Citizens Business Bank contmued from page 2 :0 our hi.' ad sa;. mg, "') l's hut that's not right.'" or ··,I.'s hut ;. ou don ·1 HIRING INTELLIGENCE 125,000 square feet. rl'all) untkrsl.lnd," ) ou h,l\ l' JU'l stopped llstemng to th.tt person Completion of the first build- Instead. )Ou're creattng )OUr rehuual so you c.tn pro\L' them \HOng 1 An _~oun _ c~s New Ap~ _

• Everyone owns the problem. n.. MEHIT Profll~ from A..._h!~k AmtfO ptO'Id.s ch¥«:tet' & be-hlv)()l' n~\mf'flts •Powing you to continue ro page 23 Everyone owns the problems that pop up equally. It's not their con\bltnlly Jdfontrfy qt.Wllly ~ wrth thf. mo\1 •\'"'""'Dd c>l \U«~"' far your Ot0.1ntU"hon problem and it\ not m) problem. it's our problem. It's everyone's job M AXIMIZING E MPLOYEE R ESOURCES ... IMPLEMENTING TRANSFORMATION to understand the problem and cooperate to work out a way to quick­ ly solve it. Pointing fingers onl) stops conversations very rapidly. uBANK ON IT" TR JT()N Step 4. Co-Create Solutions Commu n i ca t ions. Inc_ People don't argue with what the)' help to create, and there truly YOUR RELATIONSHIP is a collective wisdom 111 a team. Tap into that wisdom by offering your team a chance to help create the solution(s) to the core problem WITII

that you've identified. l'ka-.c Jilo"' u, tn mtmduce oui"'>Ch-e!

goes down as issues move away from the team, and the issues tend to CU\1001~"' grow in cost and time. \\e an: "~r) proud to "il)' that man) of our ong.mal cu,tomcl" .:arc htdl Y,.Jth • Build on common ground. u' toda) Plea.~ rt'\IICW the hst ulsrf"\u.:es .md 4llmm.com \.1 Jlad Sc..icu from becoming actual problems! ROBERTO. RICARDO & )AYlER RODRIGUEZ

Sue Dyer can be reached at (925) 449-830 or by e-mail at [email protected]. BUSINESS JOURNAL • PAGE 22 December 2006 December 2006 BUSINESS JOURNAL • PAGE 2J Panattoni structure, we've gone overboard. CUTI E We need to encourage the cre­ continued from page 21 ative thinking that anticipates which w11l be developed by the Mission Oaks National Bank has long been the preferred the new environment. City of Ontario (usmg funds choice for those looking for loans to purchase real estate, start from the Panattoni land sale) a business or finance an expansiOn. Now it hopes to become on 36 acres along Concours the lender of chotec for pilots shopping for airplanes. Mission Stake Your Avenue. The 225,000-square­ Oaks has hired veteran av1allon lender Juan Alonzo Ill to foot arena will attract apprOXI­ Tent ... And manage the newly-formed a trcraft lendtng department. Alonzo mately 140 events annually Your Claim has specialiLed in aircraft finance for the last two decades. He mcluding minor league hock­ Those business professton­ started the aircraft lending department at Riverside Nallonal ey, NBADL basketball, arena als who pitch their tents in Bank in the mid-1980s and most recently was vice president football, concerts and family uncharted terntory are the true and aircraft department manager at Community National Bank. shows - more than any other leaders. Sure, they may be bit There he oversaw a loan portfolio of about $32 million. He also arena of 1ts s1ze currently 1n apprehenstve of change initially, made aircraft loans whtle working at First Pacific NatiOnal the nallon. according to the but because they're physically Bank ...... Stephen Walden, a veteran SBA lender, has operator, Anschull fit. enthusiasucally optimtstic. JOined Miss10n Oaks allonal Bank as a senior vice prestdent Entertainment Group (AEG ). and headquartered in creauve and manager of the Small Busmess Administration loan depart­ one of the leading sports and thtnktng, they embrace the ment. Prior to worktng at the Temecula-based community entertainment presenters in the future in the new world of tech­ bank, Walden was assistant manager and reg10nal loan officer world. nology. globaliLation. and ever­ for La Jolla Bank in San Otego County. The Rancho Bernardo aging employees ... and thetr resident also held lcndtng postttons at El Dorado Bank and Three Strategies results are better for it. Bank of America ...... George Frahm, group senior vtcc presi- colllinued from page /9 dent of retail operations and administration for Stater Bros. our rear ends. What we need For more information. Markets, was elected California Grocers Association secretary arc "headquarters," places that please contact Peter at for 2006-2007. Frahm oversees the day-to-day operations of encourage ideas and vtsionary pctcr@petermclaugh Iin .com. the human resources, labor relations. insurance. workers' com­ soluttons. While day-to-day pensauon and support services departments for the 162-market business operations certainly cham operallng tn Southern Caltfornia. He began hts grocer) depend on logical dectsions and career tn 1973 at Stater In 19X6. he was promoted to grocer) supervisor .1nd to senior vice prcstdent of administration tn FOR SALE- $2.1M 200 I ...... Cynthia Duff) has JOined Kiner Communications as senior account exeeut1ve. announced the agenc) 's chief MEDICAL INVESTMENT CONDOMINIUM executive officer, Scott Kiner. Duffy w iII develop and manage Magnolia Medical Center, Riverside, CA marketing communications programs for a range of agency clients. Formerly wtth Desert Spnngs, a JW Marnott Resort & Spa, and Rancho Las Palmas Resort & Spa (now a KSL prop­ SIMPLE TO BUY· SIMPLE TO OWN erty) as director of leisure marketing, Duffy's background also tncludes serving as sentor project/database marketing manager Tenant· Aspen Medical Group for Marriott's western regton. and in segment market mg. advertising. and promotions at Starbuch Coffee Company tn • $2,105,000 Seattle. • NNN lease • Hospital campus location The Inland Empire Ad Club • Fee S1mple ADDY Awards Competition Now Open • Great 1031 The 2007 Inland Empire Ad Awards are the first of a three-tier, Club/Amencan Advertising national compet1tion. Concurrently, Federation ADDY Awards all across the country. local entrants Competition is now open. All work vte for recognition as the very best tn is eligible if it first appeared tn the their markets. At the second tier. local ADR media or was used from January I wmners compete agamst t11e other through December 31, 2006. The wi nners tn one of 14 district compett ADDYs are the advcrtismg indus­ Lions. Dismct winners are t11en for­ Call for more mformation try's largest and most representattve warded to the third uer. the national competition, attractmg over 50,000 ADDY Awards competition. 877 ·965· 7700 entries every year. For information contact: Conducted annually by the Mark Landon View ADR's $40M portfolio American Advertising Federauon, the [email protected] www.adr1031 .com Inland Empire Ad Club ADDY 909-986-7502 BUSINESS JOURNAL • PAGE 24 December 2006 December 2006 BCSINESS JOURNAL • PAGI~ 25

Regency Centers BOARD APPROVES Swing into the New Year in style with Reaches Agreement FUNDING FOR THE UNFORGETIABLES the most exdting New Years Celebration ever! Regt:lll) Ct:nll~r, , a nat1onal owner. operator anti developer of The Hilton Ontario Feoturing tOO hip swinging sounds of the Royrn Crown grocer) -anchored anti commun1 At the request of the Second Revue (mode fomo~ with the sound trock hit, "Hey t; shopping celller\, has recent!) Dtstnct Supervisor Paul Biane, prot~tlly n:achctl tt:rnb on n.:ma1n1ng the Board of Supervisors Pochuco"' in the movie "'The Mosl:" stoning Jirn Correy). tletaib of an agn.:ement vv ith the approved a $2.500 allotat1on to preSHts ... cit) of Mumeta Counc1l The Unforgettables Foundation appointed sub-committee for the in October. development of a S40.067- "In the first <,ix months of The Inland Emp1re conttnues to be one of the strongest industnal -,quare-foot shopping center at this year. The Lnkrgettahles market\ across the count!), both in terms of the total amount of nev. the intersection of Wind1e\ter Foundatton helped I H lov.­ constructiOn as well as si1e of tndividual proJeCts. Even so. strong Road and future Clinton Keith ineome families in the Second demand ha-, k.ept the vacancy rate at all-time lows. Accordmg to the Road 111 Murrieta. District cope With the loss of a latest figures from Grubb & Ellis. there was 21.3 million square According to Jim Reuter. child b) helping them with vice president of 1mestments for funeral expenses... B1ane sa1d. footage of industrial space under constructiOn in the third quarter in Regency Centers. partnertng "The Lnforgettables Foundation the Inland Empire. up 12 percent from a year ago. Developers, look­ with the cit} to help hutld the prov1des a fundamental service Ing to accommodate modem logistics operations. are buildmg larger regiOnal publ1c ofT-site improve­ tn my d1stnct and throughout and larger projects. And the Inland Empire 1s on the leading edge of ments was a key component to San Bernardino County, and this th1s trend. ationally, there were 57 warehouse projects greater than allow this project to move for­ fundmg w1ll help the group 500,000 square footage under construction at mid-year. Of this total ward. Regency is ready to pres­ carry on its mission." 14 were in the Inland Empire, per the latest survey from G&E. ent this mutually-hencfieial The $2,500 allocation comes Some of the latest real estate activities in the Inland Empire arc as agreement to the new city coun­ from the board's prionty policy follows: Empire Commercial Real Estate, a business unit of The ctl for final consideration and needs budget, which was estab­ Emp1re Companies, announced today the sale of eight self-storage proceed with development on lished to meet unbudgeted needs fac1ltttes. Thts represents the sale of more than 500.000 square feet this project in the near future. identified by supervisors RegenC) is the lead1ng throughout the year. The of self-storage space. All of the self-storage facilities are located m national owner. operator. and Unforgettables Foundation 1s a the Inland Empire. They were purchased by Union De~elopment developer focused on grocery­ non-profit organ1zauon based in Corporation of Cerritos, CA. UDC IS a real estate-operating com­ anchored. neighborhood and Redlands. In addition to helpmg pany that is owned by Angelo, Gordon & Company, a ew York­ community retail centers. As of low-mcome famtl1es cover based pnvate equity fund, Barker Pacific Group, a Los Angeles­ Sept. 30, 2006, the compan) funeral expenses when a child based real estate operator and its private equity fund, Ham1lton owned 399 retail properties, dies. the group educates fam1lies including those held tn JOint ven­ and caregivers about children's Capital Partners ...... Sperry Van Ness has completed the sale of tures. Including tenant-owned health and safety issues. Yorba Riverside Plaza, a 7 ,343-sq.-ft. retail center to Upla!ld-based square footage. the portfolto T he Otte Trust for $2.24 million. The property is located at 4702 encompassed 53 million square For more information about The Riverside Drive in Chino ...... Mar cus & M illic ha p Real Estate feet located in top mark.ets Unforgettables Foundation Investment announced the sale of Alpine Center in O ntario. This throughout the United States. Business Journal readers are Since 2000. Regency has devel­ invited co call (800) 446-8836 or shopping strip commanded a sales pnce of $2, I 00,000. Alpine oped 163 shopping centers, visit the groups Web site at Center is located at 1111-1143 Grove Avenue, Ontario. There is an including those currently in www.theunforgettables.com approximately 6.400 sq. ft. vacant office space available to be leased process, representing an mvest­ out...... Ma rcus & M illich a p Real Esta te Investment also ment at completion of approxi­ mal training skills to go tn there· announced the sale of a 12 unit apartment community in Montclair mately $2.4 billion. and make the competitor; business for a sales price of $1,370,000. Alexande r G arcia marketed the ------l your own. When you do, you rna~ property and David Doughty and Doug M cCauley represented the Jumping... find yourself turning even tough buyer. The property is located at 5162 San Bernardino Rd. in old tigers into happy pussycats! continued from page 30 Montclair...... Amstar G roup, out of Denver, and Orange County- competitors. Now consider how Reach Dan Stockdale at based K a liber G roup have formed a joint venture to develop you could use this training strategy http://www.danstockLiale 750,000 sq. ft. of office and warehouse/distribution industrial space to steal busmess away from your on 54.4 acres in Riverside County. The new venture hopes to break competition. If the competition ground within 24 months. The $100 mil development, tentatively isn't giving this personal level of SUBSCRIBE TO THE service, if they're just filling order; called Alessandro Commerce Centre, will feature multi-story Class and aren't familiar with their cus­ bus1n6SsEfOurnEal A office space as well as state-of-the-art industrial buildings. It is tomers and their needs, they are located along Alessandro Boulevard off of I-215 ...... PRP ing along vulnerable. Use your excellent ani- SEE PAGE 13 FOR DETAILS continued on page 29 BUSINESS JOURNAL· PAGE 2.6 December 2006 D..:cembcr 2.006 BL SINI·SS JOURNAL • PAGI! 27 Tiger-. made the pia) oils and de feared PIZZA MOGUL. .. the Oakland Athlettcs. four games to cominued from page (i none. m the 2006 American League \\ ho founded Domino\ Pizza). for Champ10nsh1p Sates to make I! to the CAR DEALERS ADDRESS COiliTACT PHOWJF-\ X# baseball \\as a spon that he had pla)ed 2006 World Series. \\htch the) lost to Mike & Marian llltch own more than 2,000 Little Caesars -\cur.l \ktro 9W9 \utopl x St \lo1 latr, (' \ John Jomeh:1 I>Xl'.ll 621>-6000 ~-6 •6 7 as a youth. However. under his owner­ the St. Louts Cardinals. mone) onl) dunng the 200-1-05 NHL thetr three daughters have each had ship. the Tiger. have logged losmg \cura ol R11ef\1de MJOOI \uta Dr. R11Cr,1de, ('A \1ar< (1llow 45ll 7R'i-6600n85-6874 Hitch \\as one of the early team lockout. Others state that he 1s out of their names engraved on the cup records in 12 out of 13 seasons. In Roben Cha1e1 ('109l 390-7070 'lSii-2870 O\\ners in the Arena Football League. his depth as a baseball owner, a clatm three times. -\!fordable RV 1510 .\utn Center Dr #B, On~mo. CA 2006. the Tiger. made the playoffs for starttng up the Detrott Dnve m 1988. supported by the fact that he held on Ailarez Jaguar Lmcoln Mercury R051 Auto Dr.. R1vers1de. CA Ramon Alvare/ (951) 687 12l2/6R7-12X8 the fiN time in 19 year. under the leg­ llitch Charittes for Chtldren (ICC) somewhat as a filler team for summer to General Manager Randy Smith for (909) 872-81l00t872-019~ endary Jim Leyland. Forbes IS a charitable foundation estabhshed Amencm RV Expo 908 RV Center Dr Colton. C!\ dates m the Joe Louts Arena , so long. Smith was the OM who Magajne ranked the Tigers #22 out of by the Ilitch fmnily. Among other B&G Auto Sales 1630 W Valley, Colton. CA M;mny Leon (909) 825-1173/825-1249 although Ltllle Caesars was also one acquired the players on the 2003 30 teams on ils 2005 list of most valu­ things, the ICC sponsors Little (951) 785-4444/352-5775 of the maJOr sponsors of the AFL dur­ Tigers, which set the American BMW of R1verside 3060 Adams Street. R1vers1de. CA Tom 'laso able teams. The Tigers' franchise is Caesars AAA Hockey Scholar;htp to mg the ttme Hitch owned the Dnvc. League record for the most losses in 10025 S1erra Avenue, Font.ma, CA Katie Barr (909) 822-3300/822-+122 high I) leveraged. \\ llh only two other encourage amateur sports. Bosch K1a The Dnve was one of the most suc­ one season ( 119). Another opmton ts teams carrying higher debt to value Bosch Auto Group 26g3 Wardlo" Rd., Corona. (' \ DavidA~bar (9511 8t 7·9500/817-9-100 cessful teams m the carl; days of the that he didn't even try to field a com­ Manan and Mtke llitch have ratios on their ledger.. Cadillac Sales & Scrv~~:e 820 t Auto Dr. Rivers1de, CA Woody Dutton (951) 687-2020/68. After Michael linch. Jr., Ltsa llitch Chrysler Jeep Dodge 25 Rio Rancho Rd .. Pomona, CA Steve Momson (909) 620-7370/623-0616 Wayne Countt along with federal playoffs and defeated the Oakland llitch bought the Tigers in 1993, he Murray: Atanas llttch: and Carole ('109) W0-0930/390-0983 grant>. covered the balance. Vanous Athlettcs. four games to none. tn the Citrus Motors f'ord 1375 S. Wooruff Way, Ontano. CA Gil ben Canary/Denms A. Shannon, Jr. dectded he didn't want toO\\ n anoth­ II itch Trepeck. llitch Holdmgs. Inc. enterpnses man­ 2006 Amencan League Clairston Auto Sales 5334 Holt Blvd .. Montclair, CA Ken Ha1N0n (909) 621-9522/621·9221 er franchtse that v.. ould take awa; It has been reported that there is • age and operate Comerica Pari.. and Champtonshtp Senes to make it to Ahmad Nasn (909) 946-9200/626-915-3262 fans from the Tigers. so he sold the no apparent heir to ctther the Little Chppmger Chevrolet Upland. CA its concession'>. In 2005. the Detroit the 2006 World Sates. team otT and tht:} moved to Caesars· bustness. Motor City or the Corona Chevrolet 2550 Wardlow Rd .. Corona. CA Tim Pari. (951) 737-6442/273-9123 Tigers hosted ~lLB \ 76th All-Star Worcester. '\.1a-.sachusetts. Mike lhtch was tnducted into the sports· teams. In fact the) ha\'e hired (951) 735-3360/281-2627 Game at Comerica Park. All-Star Corona N~>san 2575 Wardlo11 Rd .. Corona. CA Tim Hut<;herson Hockey Hall of Fame in 2001 as well an estate-planning consultant. There Wecl.. in Detroit produced the htghest Some critics have stated that Corona Volkswagen 2603 Wardlo11 Rd .. Corona. CA Hams Rudwnan \a. Victomlle. CA Juergen Bue;.cher, GM state taxpayers pay the costs of (951) 737-6151/898-3462 handle illegal criminal aliens. those without private msurance. James R. Edward\, Jr., a Hemborg Ford 1900 Hamner Avenue, Norco, CA Tor Hemborg law enforcement and criminal The underworld network aQd driver's and other licenses. /998 Lincoln Fellow \l"llh the (760) 241-0259/952-9586 High Desen-Kta 13529 Ran10na Avenue. Victorville. CA Davtd Ch01 justice associated with the crimes built up by millions or alien law­ Some states and localities have Claremont Jnstitllle, i.1 also 1111 t9 t S. Indian Hills Blvd., Claremont, CA Jim Hibbard (909\ 624-4541 /626-2841 that immigrants. legal and ille­ breakers. who by and large have begun to accept the Mexican adjunct fellow with the Hudson Hibbard Chevrolet (951) 734-8400!273-2011 gal. commit. no fear of capture or of being matricula consular lD card, lmtilllte and coauthor of "The Honda Cars of Corona I080 Pomona Rd .. Corona. CA Bill Vazac Figures for 1999 State though it has been determined to Congressional Politic.\ of (909) 793-2833{793-2474 held accountable, enabled the Honda Yamaha of Redland' t 215 E. Redlands Blvd .. Redlands, CA Greg Jellerson Criminal Alien Assistance Sept. II terrorists to operate pose a great risk to U.S. national Immigration Reform ( 1999)." 9440 Autoplex Dnve. Montclair, CA Cordy Ceram1, GM (909) 625-8990/625-4007 Program compensation show undetected. Latino illegal aliens security. Even before the recently lnfimt1 of Montclair Bill Stephens (951) 324-8282/324-8383 claims of $1.5 billion in docu­ in Northern Virginia helpfully reported crossing of 25 Chechens lnfiniti of Riverside 3040 Adams Street, Riverside. CA mented costs incurred by state (909)390-9898/390-5420 showed several of the terrorists into Arizona, authorities knew Jeep Chrysler of Ontano 1202 Auto Center Dnve. Ontano. CA t.-1JI..e Sego corrections and local jails for the ropes on how to secure that the illegal aliens pose a • covered aliens. County govern­ Virginia driver's licenses fraudu­ national security problem. ments face a special burden, a lently. Dealing with current levels 2001 report by 24 Southwestern BUSINESS JOURNAL • PAGE 28 December 200(\ December 2006 BUSINESS JOURNAL • PAGE 29 BUSINESS PLANNING REAL ESTATE NOTES Wtrkers' CtiJ ... cominued from paxe 25 contuwed from paxe 14 wtth an adjacent three-story, 100-unit parking structure ...... Kearney addressed the denial of care issue by providing for a new administra­ Charting Your Course to Success tive penalty of up to $400,000 for msurers or employers that were sys­ .. Real Estate Company has acqutrcd Redlands Industrial Centre, a tematically withholding appropnate treatment. Regulations allowing hy. Bob Garrow three-building, 585,000 sq. ft. industrial development located on San the Otvtsion of Workers' Compensation to levy fines arc close to bemg Successful pirates always had a plan. which they had commttted our busmess plannmg process. This involves two steps. Bernardino and Almond Avenues m Redlands. It was sold for $39.5 fma lucd. to The extstence of a plan did not guarantee success, hut foliO\~. Firstly, review your core skills (what you like doing, do best, and million ($68/sf) by a JOmt venture of Borstein Enterprises and pirates who had not committed whole-heartedly to a plan had lillie do on a daily basts, that ts of benefit to your targeted customers). Independent Medical Review (IMR): chance of succeedmg. Alameda 24th Street LLC ...... ln other sale news from the region, Secondly, identify your best marketplace opportunllies. Start with If the administrattve penalties are not sufficient to deal with a doc­ The same ts true today. We have to chan. then stick to, a course Systems Material Handling Company purchased a 53.700- sq.-ft. emerging future opportunllies and threats that you need to consider in umented denial of care problem, the state should consider adopting an that will build our success. The unexpected happens. We may be industrial building at 3519 Grapevme Street in Mira Lorna for $5.16 your decis10n-makmg. Match up emerging opportunittes with your mdcpcndcnt medical revtew system for medtcal care disputes. My diverted oft' course by sudden stonns. but the stronger our commit­ million ($96/sf). The buyer, a distnbutor of forklifts, plans to relocate cores skills. Where do you sec your best fits? Pick your most prom­ origmal bill had an independent medical review component stmilar to ment to our plan. the qutcker we get back on course and conttnue our ising one or two opportumlies. Proceed to develop a game plan to their California distribution factltty from Rancho Cucamonga to the the system used by most medical plans today. Unfortunately, that pro­ journey to success. successfully develop and serve those markets. Mira Lorna building. The property was sold by GrapeYine Street viston was stncken during negotiations. An effective IMR could expe­ It is the planning process. rather than the plan Itself that is mo'>t Mira Lorna Properties LLC ...... In the Coachella Valley town of dite medical review and climmatc many of the legal medical claims important. The pirate planning process involved three steps: Step #3: Innovate to Succeed Cathedral City, a CA-based mvestment group paid $2.55 million for pending in the system today. Step #1: Build Commitment Cathedral Canyon Plaza, a 23,200 sq. ft. ($110/sf) office property Only a very small percentage of bus messes make a lot of money. Permanent Disability (PD) System on 1.53 acres at 68487 Palm Canyon Drive along the Htghway Most busmesses fall into the trap of matching competitive pricing During the 2006 Legtslattve scsston, the Legtslature passed SB 815 Evef)thing else being equal, commitment wms every time. The that squeezes profit margins. Faced with such intense competition, Ill/Palm Canyon Dnve mam thoroughfare. (Perata) which would have increased the PO schedule on a parttsan business planning process ts a valuable, but all too often overlooked pirates would tnnovate sufficiently to outsmart their opponents or sail vote. Despite the governor's veto, leg1slauve efforts to alter the PD opportunity to build commitment. Early pirates were an unruly. quar­ away to find another sttuat10n where they could be successful. What This column provides a review of the latest commercial real estate schedule are expected to continue. relsome and lazy bunch. They quickly learned that they got nowhere. they would never do is stay in a situation where they could not thrive. activity throughout the Inland Empire. It is produced in a joilll media until they had generated a solid commitment to work together to steal Today's leaders have similar choices. They can craft innovative effort between the Inland Empire Business Journal and Rentv.com and share treasures! Background on PD System: strategies to serve customers so well that they leave thetr competitors For more commercial real estate information from around California, Prior to April 2004, California's disability system was arbitrary and Pirate captains were the first to discover that people best unple­ behind, or find new and more profitable markets to serve. go to www.rentv.com subjective, resulting in workers with similar mjuries being granted vast­ mented decisions that they helped to make. Bearing this m mind, While competllion was not a big factor for pirates, battles at sea ly different awards. SB 899 standardized impainnent ratings by requir­ pirates made a point of "getting evef)one on board" before sailing. were. Such battles were extremely risky. Any ship could be hit and ing the use of the American Medtcal Assoc1ation impainnent guide­ by discussing and voting on the following key factors: sunk by a few lucky shots. To avoid battles, successful ptratcs became lines. • Where they would saiL innovators. appearing when and where least expected to capture ships continued on page 39 • Their rules of conduct. without fighting. • How they would divide any and all trea<.,ures to be found. Whether the challenge is intense price competition. or the need to avoid battles at sea. the solution is usually found through innovative {gs Cabos indoor funcllon space, as well as With agreement on these points, pirates elected their captain and thinking. In each case, what is needed is a unique game plan that continued from page 43 an outdoor event area. The held them accountable for following their plan. opponents cannot quickly respond to successfully. Having generated the party. ihis city \\as unrecog- Sheraton has Hl.Ol8 square feet of The pirate practice of "getting everyone on board" before sailing a head start, the best innovators continue to innovate, leaving com­ nizable from the city vtstted dur­ functton space. In fact, the is still a great idea. People today, like the pirates of yesteryear, best petitors to continually play catch up. ing my college years The Hotel Sheraton was preparing lor a large implement decisions that they helped to make. Fintsterra. which was always a Porschc conference. in \\ htch the Furthennore. involving your colleagues in your planmng sessions To maximize your crew's innovative thinking capacity do the fol­ standout and a landmark. was enure resort was booked. Etther will lead to better decisions. Two heads are better than one; three are lowing: now unrecogmzable and f;11ed resort should be constdered when better than two. especially when they bring different perspectives to • Move your business planning session off site. Rent a meeting in with the surroundtng hotels plannmg a business event or po.:r­ the issues to be dealt with and the decisions to be made. room. or someone else's boardroom. and homes. sonal getaway because \\it h. In larger organizations. senior management will usually develop • Allow time for people to shift their way of thinking away from Just a two-hour flight from remember. onl) si\ days of rain. its purpose. objectives and corporate strategies. The next step, but one their own position in the company to look at issues from a purely cor­ LAX airport. Los Cabos attracts a you arc nearly guaranteed that that is often overlooked, is to then assign responsibilities and porate perspective. lot of people from Southern )Ou'll have a sunn) time and a accountabilities throughout the organization. Each team at every • Provide adequate time for dtscussions. California. I met a young couple -,unny vacation. level is asked to develop its own game plan for achieving its goals, • Bring in a skilled facilitator who can energize your sessions. on their honeymoon. a family of which in tum dovetail into the corporate goals. Properly done. this stimulate innovative tdeas and manag_e discussions. multi-generations gathaing lor a For reservations, call The process will strengthen the sense of ownership of, and commitment • Listen proactively to each and every suggestion. Stnve to truly reunion, and a girl drinking her Westin Resort & Spa. Los to. decisions made. understand the poss1btllttes hehtnd each suggestion before ever way through a very rowdy 21st Cabos (800) WESTIN I or rejecting any idea. birthday. And although I dtdn 't visit WW\\ westtn.corn/loscabos Step #2: Discover Your Best Opportunities • Generate humour and comtc relieve to keep the energy level meet anyone traveling for busi­ The Sheraton llacientla del high and the innovattvc thinking flowing. ness. the resorts arc fully equipped Mar Resort & Spa: (ROO) 325- 3535 or vtslt w wv..sheraton­ Pirates found that the world's oceans were huge. that they would Wrap Up to accommodate small to large rapidly wear out their sails and rigging. and go a long time between busmess travelers. The Westin has loscabos.com captured treasures. if they chose to chase ships allover the world. To Shiver me timbers mates, learn to plan like pirates. Build greater nearly 12,000 square feet of succeed, they had to choose what areas of the world\ oceans to cover commitment through shared decision making. Focus on your best in their pursuit of treasures. .. opportunities. Innovate to create bold, successful strategies. Then set GABRIEL ENVIRONMENTAL SERVICES sail for your best year ever. It was true of pirates and it's still true today. You cannot be all Reliable & Timely Service Nationwide 866 - 4 - PHASE I • 951 - 545 - 0250 , I-~ i J :J; = J .. I-* iJ :J;. = J J J .. Ill '.J J '~ things to all people and need to focus on what we do best as part of .. r... JJ ~ .... -:: J 1 .. ; .. ;.,. .: .. ! '_;.. .. -::. • 1 Bob can be reached at at [email protected] w w w • g a t> r 1 c I - e n v I r o n m c n t a I • c o m Bl SI'\LSS JO RNA! • PAGE ~0 December :woo December 2006 SALES BOO Jutnping Through Hoops: attorney, accountant, bankers, and other busmesspeople to consult. As you might expect from any good "how-to" resource book, Tram Your Customer' to Thmk Of You hr.t1 "S ell Your Business Your Way: Getting Out, Getting Rich, and Getting On With Your Life," about 25 percent of it cons1sts of append1ces of checklists, self-quesuon­ nalres, and organizations (accountants, law firms, business brokers, Tiger~ don't JUmp through nng~ of fifl' tn the vv tid. but vvhen the; 're to do \\ ith computer~ and need to be able to pick up the phone, day or by Rick Rickertsen wtth Robert Gunther; mvestmenl bankers, and many more that might be invaluable resources proper!) trained. the) do so \villmgl). c\en happil). \Vh)? Because daj­ night. to order what they want Amacom, Nt'"- York. b) -da). am mal trainers butld a program around ever: behavior the:. \\ant ~ To meet \OUr cu~tomer~ ·need~. }OU must take the lime to get to know Nrw York . 2006; 302 paRr.\ $27.95. for anyone seekmg to sell h1s or her business. There's even a chapter on to get out of an am mal. \\hen the) de\ clop the training program. the) each indi\1d~1al 'tour familtarit:r \\ith them \\ill help you discern v..hat what to do after you've closed the deal. In short, "Sell Your Business hrealo. tt into manageable pteccs, each buildtng Hmard a goal of cfl'ating a their particular needs are.thus allo\ving )OU to better meet them The business you own is like your baby. Whether you Your Way" offers a banquet of ideas for the price of a good dinner. lasttng rdat1onsh1p \\ nh the am mal. \\ ithout tht~ rdationsh1p, and the Don't ltmitthc lengths to which you're \\illing to go to accommodate bought it or created it out of the proverbial blood, sweat, toil and -- Henry Holtzman patient .1pproach to each step along the \\a). the am mal \\ill ballo. and not your customers. If n\ not illegal. immoral. or unethical. do 11. II anyone 111 tears, you built it from ground zero to a potnt you hardly dared I mag­ pcrfonn. [X)"Ibl) e\ en \\ tthdra\v or become unhealth). )OUr organ11ation complains that you ·re favoring a cltent for\\ hom you're me when you started. Now you're ready to move on. It doesn't make In ~ales. )OU can tram )OUr customers b) building a relationship that gomg a bit out of ]OUr \Va), explain that you're not gl\tng preferential any d1fference why. The reasons can be anything from the desire to \\ill ultimate!: ) ield tremendous re\\ards. If you don't train them. )OUr treatment so much as )OU 're meetmg one particular customer\ different scratch an emotional 1tch to be at the cuttmg edge of a new bus mess customers rna) forget you're out there and go tnstead to your competition. needs, and that you're committed to meetmg all needs equally. once more to satisfymg the desire to live life at a less frantic pace. even tf the] were happy with you and the service you provided. They sim­ Whether your goal is getting tnto a new business or leavmg ply won't even thinlo. of talktng to you about the1r current needs. That's Learn From Your Tigers the business world behind, author Rickertsen makes the point that, Bestselling Business Books \\h) )OU need to develop a level of familiarity and presence that malo.es you Tigers are solitary and terri tonal an1mals. They don't want to be unless your business has made you wealthy, funding your dreams unforgettable. even mdispensable. around each other, so gelling two to he down side b} s1de m a c1rcus act. \\ill primanly rely on the money you generate from its sale. Generate more sales by usmg this plan to train your customer~ to It may seem simple enough, but R1ckertsen 's central point is for example, can be a huge feat. Trainers have to learn whtch ones are more Here are the current top lO bestselling books for busin~~. The list is compiled al\\ays think of you first. hkely to remain friendly to another tiger by learning their mdiv1dual pref­ that the process of selhng your busmess IS far more complex than based on information received from retail bookstores throughout the U.S.A. erences. most business owners believe. Worst of all, even the best deals can BuHd a Relationship As you learn your customers' needs, learn as much as you can about fall apart in a heartbeat after months of negotiating. He puts it th1s 1. "Freakonomics: A Rogue Economist Explores the Hidden S1de Animal trainers spend two to three hours a day building the relation­ the intncacies of their busmess, the individuals on their staff. and their way: ·'The sales process also brings with It many moments of truth of Everything," by Steven D. Levitt (HarperCollms .. $25.95) ( 1)"' shtp with the animal they're training. This time is essential to bu1ldmg roles and relationsh1ps within the organization. Especially 1f you're sellmg along the way - times when you have to make tough dec1s1ons or Why you shouldn't accept the official version of anythmg. trust. Trainers make contact of some sort that the animal espec1ally loves. to different industries, be willing to go mto meir businesses and learn the when thmgs fall apart or come together. Selling a busmess 1s not a 2. "The Long Tail: Why the Future of Busmess Is Sellmg Less of from playing fetch with a dog to rubbing the bell} of an affection-loving idiosyncrasies of the industnal manufacturer, the habitS of the healthcare simple process. It mvolves deep soul searchmg and enormous com­ More," by Chris Anderson (Hypenon ... $24.95) (5) Why a growing monkey. They determme as the relationship grows how best to give each facility, and the qu1rks of the cleaning supply company. Pick up every plexity. It involves many players and many moving parts. There IS a number of products are generating unending sales. lot that can go wrong, and there is no better feeling than when it all animal the attention he or she needs. detail you possibly can that will help you build that relationship and show 3. "Jeffrey Gitomer's Little Red Book of Sales Answers," by Though it's probably best if you don't rub your customers bellies every you how to better serve those customers. The payoff is that you begin to comes together. As in building the busmess, there is a fair measure Jeffrey Gitomer (Pearson Education ... $19.99) (2) Sales guru offers day, you can rather easily make yourself a more valuable resource to all of look like one of them, and they perceive you as being a part of their inter­ of skill involved, as well as a healthy dose of luck. But I also believe answers to sales questions. that with thorough preparation and foresight, you can create your your customers by determining what will give added value to each. Find a nal team, which is what you really want, as opposed to being perceived as 4. "Death by Meeting: A Leadership Fable About Solving the way to build your relationship with each of them, such as regularly pass­ a salesperson who just comes tn to make a sale. own luck." Most Pamful Problem m Business," by Patrick Lenc1oni (John Wiley The author mittally suggests a series of questions that ing along information via e-mail, even on a daily basis, that will benefit the & Sons ... $22.95) (4) Why meetings should have a purpose beyond customer. Relationship-building activities keep you in the forefront of cus­ Become a Resource prospective sellers ask of themselves. First and foremost among getting together. mese is, "Why are you selling?" This IS quickly followed by "What tomers minds. and while these activities won't necessanly be immediately When trainers have developed a relationship wnh the ammals they 5. "The World Is Flat [Updated and Expanded]: A Brief History of do you want out of the deal?" These two questions are supplement­ income-producing, they will have a positive impact down the road when train, the animals become completely dependent on mem for everything; the Twenty-First Century," by Thomas L. Friedman (Farrar, Straus & ed by a third, "Who do you think will buy?" the customer thinks of you and the value you added to routine servtce. the trainer IS the ammal's sole resource for most pnmary and secondary Giroux ... $27.50) (3) Why business globalization has arrived and is Sometimes the answers to these questions are obvious. needs. such as food, shelter. and even companionship. likely to stay. According to R1ckertsen, this doesn't make the selling process any Impress With Consistency ·To tram your customers to thmk of you first. every time. you must seek 6. "The Five Dysfunctions of A Team: A Leadership Fable," by easier. One of the most interesting suggestions the author makes to become a full-service resource. as hands-on as you can manage to be. At Patrick M. Lenclon (John Wiley & Sons ... $22.95) (7) Common Animab. like children and many adults. need routine to feel secure covers two of the clearest situations: selling to your children or other and trusting. Trainers behave predictably so as not to frighten. confuse. or that point, you 'II achieve the coveted top of the mtnd status that will bring problems that prevent teams from working togemer. fami ly members and selling to your current employees (usually them to you agam and again. If you can demonstrate that you are able to upset the animal. From a sales standpoint, you need to be consistent with called an Employee Stock Option Plan or ESOP). Rickertsen sug­ 7. "Crucial Conversations: Tools for Talking When Stakes Are your customers, so they know what to expect from you and how much they meet all of their needs, you 'II be the first person they thtnk of when they High." by Kerry Patterson, Joseph Grenny. AI Swit7ler, &._ Ron . gests creating an advisory board to help put the deal through. He can depend on you. For example, you should always return their calls \\ith­ have a new need that you can either meet or give mem a referral to some­ McMillan (McGraw-Hill ... $16.95) (8) Why open d1scuss1ons m dif­ comments: "One of the best ways to mamtam some perspeCllve on in an hour or two of the1r leaving a message, not three days later. one who can. ficult Situations are essential. the business and keep fam1ly issues from dominating 11 is to create If you have this professional approach. and you consistently deliver If you ·re in real estate sales. for example. don't limit your client con­ (9} an advisory board stocked with outsiders. A good board w1th expert­ 8. "Good to Great." by J1m Collins (HarperCollins ... $27.50) what your customers want without being asked. you 'II be me first one they tact to just selhng them property. Extend yourself to meet all of the1r real Chmbmg the steps from being good to being great. ise in key areas can be a great way to test ideas and keep the opera­ estate needs by sendmg someone from your office to make a presentation think of because you have made yourself indispensable. In other words, 9. "Execution: The Dtsc1phnc of Getting Thmgs Done," by Larry to the planning commission, or to track down permits. A s1mple rule of tion and governance professional. they'll use you consistently if you behave consistently and consistently " ... You don't need to be a public company to benefit from Bossidy & Ram Charan ... (Crown Publishing ... $27.50)(8) The key produce good results for them, even if they' re not officially your customer. thumb is to always go above and beyond what your competition is doing the advice of a board. You will need to compensate your board mem­ to transforrnmg dreams into reality. to provide serv1ces for the customer. Do more and you ' II find you 'II obtam bers. but it will generally be worth every penny. If your only advi­ 10. "Secrets of the Millionaire Mind: Mastenng the Inner Game of coveted word-of-mouth advert1smg. the very best kind. as your happy Recognize and Meet Individual Needs sory board is other family members, you w1ll never be able to step Wealth," b} T. Harv Her (HarperCollins ... $19.95) (I 0) The m1ssing clients send their friends and colleagues directly to you. Part of building a relationship with an ammal mvolves knowing what back from the busmess to see family 1ssucs that need to be addressed link between wanung wealth and achieving it. its needs arc. For example. one primate may love vegetables and despise for the company to prosper. Outside d1rectors can play a vllal role 111 fruit. while another won't touch his veggies but can't get enough bananas Build Your Menagerie With Your Competition's Clients, Too! offering this sense of perspective." . *( 1) -- Indicates a book's pn::vwus position on the list. and apples. Customers also have needs, and they do business with you Lf you train your customers to think of you first, th~.:y won't give a "Sell Your Business ... " is well thought out and clearl y wnl­ because you can meet. anticipate, and predictably fulfill those needs. The thought to your ten. It is certamly an excellent primer on a subject that all success:ul ** -- Ind1cates a book ·s first appearance on the list. human equivalents of those picky primates might be those customers who continued on page 25 business owners will wind up considenng. The author has extens1ve *** -- Boolo. previOusly on the list is on the list once again. insist on being able to place their orders online. while others want nothing first-hand experience on the subject, as well as kno\\ing the type of Bl Sl ESS JOl'RNAL • PAGE .\2 December 2oo 6 December 2006 Bl'SINESS JOURNAL • PAGE :n \'our "Hack Bur·ner" Uusiness Resolutions Apartment Quarterly Upd ate DO YOU HAVE A "BACK BURNER" LIST OF BUSINESS CONCERNS YOU KEEP PUTTING OFF:7 TY FREYVOGEL, FOUNDER OF ENTREPRENEURSLAB.COM SAYS YEAR'S END IS THE BEST TIME TO DEAL WITH THEM hv Marcus & Millichap h\ l\ f f<'\ \ '{) ~£·1

Here are 15 tlzinR.\ to get cooking on before 2007 roll.\ around: are two different groups. When l tell my employees about the distinc­ CONSTRUCTION KEEPING PACE WITH RENTER DEMAND IN RIVERSIDE tion, they are always surprised. Of course, you should treat all customers If you're like most busmess owners, you've got a huge list of "to­ well -but when you find out who your best ones are, you'll want to The Inland Emp1re econo­ nation of htgher home prices 111 dos" that stay perpetually on the back burner. You know, like fixmg the stable vacancy 2006. while looking for an alternattve 10 really gtve them the VIP treatment." my has slowed from the robust and rismg mortgage rates will markct\vide rents will mcrease high-priced coastal cittes, are filing system that cuJTently cons1sts of two piles labeled (at least in your growth recorded in recent result 111 further w1dcning of more than 6 percent. accounting for an 1ncrcasmg mind) "Hot" and "Procrastinate." Or addressing that long-neglected Touch base with your best customers. years. hut the local apartment employee problem. Or bringing your embarrassingly outmoded the gap bet ween mortgage Rising prices and the cor­ amount of investment activny. Be sure to tell them you appreciate their bus mess and ask if there is market remains strong and Website up-to-date. According to entrepreneurial expert Ty Freyvogel, payments and average rents. responding decline in cap rates Rapidly expanding areas such anything you can improve on or do differently to help them grow their continues to attract m"estor now's the time to tackle that back burner list with a vengeance: leavmg As a result, owners continue to during the last quarter have as the High Desert and business. "I always like to send out an end-of-the-year letter to my cus­ interest. The area ts forecast to increase askmg rents and With­ caused sales velocity to slow. Coachella Valley contmuc to your business problems behind in 2006 is the best way to start 2007 off tomers," says Freyvogel. "It is a quick and easy way to let them know register moderate population with a clean slate. draw concessiOns. despite a resultmg in a buildup of inven­ attract investor interest, wh1le we care about their needs and to encourage them to give us construc­ and empiO) ment increases "There's somethmg psychologically satisfying about startmg a new recent upt1ck 111 \acancy. tory. Although the fundamen­ buyers may "ant to investtgatc tive feedback." while home pnces. which have De\elopcrs ramped up acttvlly tals of the local apartment opportumt1es 111 the Southwest year unencumbered by old issues," says Freyvogel, founder of accelerated raptdly 111 recent in 2005 and \\ill once again market remain strong, cap Riverside County submarkct. EntrepreneursLab.com. "I advise business owners to set aside several Hold annual perfonnance reviews. years. \\ill once again outpace bring a significant number of rates have begun to reach a where the ciues of Temecula days toward the end of 2006 to address those issues that usually get D1scuss with your employees what they can do to help the compa­ income growth. further sup­ ne\\ un1ts to the market, par­ norrnaliLed rate 111 the high-5 and Murietta recent!) crowded out by the day-to-day problems. Things are usually slower m ny run more smoothly. Also, take the opportunity to find out what they porting renter demand for ticularly in the C'nivcrsny City percent to low-6 percent approved plans for each ctty\ December, anyway, so 1t's a good time to start purging your back burn­ feel most passionate about in their work, and ask tf there is another part apartment properties. A combi- submarkct. The result will be range. Institutional buyers, first condo converswns. er list. Do it, and you will be surprised about how much more smooth­ of the busmess in which they'd like to play a larger role. "I've always ly your company will run next year." found that perforn1ance reviews are a great time to ask my employees, 2006 ANNUAL APARTMENT FORECAST If you're feeling overwhelmed, take a deep breath. Freyvogel has "What can I do for you?" says Freyvogel. "Their responses always spr­ put together a checklist of items that every business should take a look prise me. Sometimes they want something as simple as getting the1r at now to ensure they won't be greeting the san1e problems in 2007. 10% chair fixed, and sometimes they request somethmg that I simply can't No Here it is: anc::n·~1se 1n chonge do. Regardless, always be honest w1th them and take the time to listen total in to their concerns one-on-one." '-----employment vacancv Review all your systems from top to bottom. Engage your employees as partners. Employm ent: Employers are forecast to add 12,200 positiOns 111 Carefully exam me what 1s workmg and what isn't. Decide where Vacancy: While developers arc adding a significant amount of ne\\ The best people to help you solve problems, particularly those 2006. a I percent increase. but down from the 44.O pos1t10ns added the problems are and figure out what can be fixed. You m1ght be able mventory thb year. renter demand remains strong, which "ill keep involvmg customers, are the ones who experience them on a daily basts. to fix them yourself, or you might need outside guidance. Maybe you in 2005. Job gro\\ th "ill contmue to be concentrated in the profes­ vacanc) at 4.6 percent at year end. the same rate posted at year-end commued on page 38 sional and business sen 1ces. and trade. transportation and utilities 2005. need a computer expert to help you use the technology more efficient­ sectors. ly or maybe you need a financial expert to 1mprove the way you do your books. "Whatever you do, don't assume anything," says Freyvogel. "Don't assume that just because you have had a certam sys­ BOOK 3;350 tem in place from day one that 11 1s adding value to your busmcss or . 200.Z .. ._ .. -20_07. umts 0 wilt b.> your customers. A system review can be an eye-opening experience for completed business owners. They are usually surprised to find that their business r r ,.. I,. r• ,.. 1 ~ .. • .J_ :_; has fallen into habits that are hindering them from being more suc­ Construction: Local developers will complete ~.350 units 111 2006. Asking Rents: The delivery of new Class A units 1s contributing cessful." after bringing 4.300 umh online in 2005. Although deliveries are to market wide rent gro\\ th. In 2006, asking rents arc forecast to GET A JUMP ON YOUR declining, construction is up considerably from the annual average of increase 6.5 percent to $1,039 per month, while effective rents Review all vendor contracts. I ,900 units brought online during the past five years. COMPETITION ... wi II gam 6.3 percent to $1 ,012 per month. Take a look at how much business you are doing with each vendor. Are you getting opt1mum pricmg based on how much you are workmg secure your space in the Inland Empire's together? Is the relationship mutually beneficial for you and for them? ECONOMY • Outlook : Employers arc forecast to add 12.200 positions in 2006, a If not, don't be afraid to make a change. If you're happy with your ven­ premier reference tool • Inland Empire employers added 8.100 jobs in the first half of the I percent increase, but down from the 44,000 positions added in 2005. dors, on the other hand, take the time to tell them. "Let vendors know year. an increase of 0.6 percent. Growth is slowing considerably, how­ Job growth will continue to be concentrated in the professional and that you want to create a great relationship with them," says Freyvogel. TODAY. ever. as only 1.200 positions are forecast to be added in the third quar­ business services, and trade, transportation and utilities sectors. ter. "They will appreciate that you are taking the time to make sure that Sponsorship Packages ... $6,000 they are happy in the relationship, too. Let them know that you want to HOUSING AND DEMOGRAPHICS be their favorite customer!" Full Page ... $3,750 • Half Page ... $2,750 • Employment growth is being driven almost entirely by the profes­ • Permit activity cooled in the second quarter, as single-family pem1its sional and business services, and trade, transportation and utilities sec­ totaled an annualized ~7.500 units, down 20 percent from one year Determine who your best customers are. tors. the metro\ largest employers. These two sectors have accounted For details, contact your account manager at ago, and multi-family permits declined 5 percent from last year. This You may be surprised to lind out that your best customers aren't for nearly 60 percent of jobs created in the metro over the past 12 represents the third consecutive quarter of housing permit declines. who you think they are. Examine all your customers through a p:of­ months. adding 14,600 positions. (909) 483-4700 itability lens. "When I do my end-of-year review, I am always surpnsed · The med1an horne price gained 3.3 percent in the first half of the year to see who my best customers really are," says Freyvogel. "Just because • Big-box retailer arc expanding rapid!) in He\pena, with n,e major and is up 13 percent in the past 12 months to $411,000. ~eanwhilc, you always seem to be doing something for certain customers d~csn't commercial proJCCh along Mam Street and 1-15 under wa) More mcomes have nsen 1.1 percent during the past six months and 4.1 per­ mean they're the most profitable. During my own end-of-year review, I than I .000 permanent jobs will be added as a result. cent over the past year. often find that my needy customers and my most profitable customers cominued on page 37 • Marcus & Millichap December 2QQQ BLSIJ\ESS JOL' RNAL • PAG E 34 December 2006 BLSINLSS JOURNAL • PAGE 35 RESTAURANT CLOSURES San Bernadino County (within the lru;t two months) Adelanto installed and hot \\ ater returned DEL TACO to facllt) at 5.45 Pl\.1 Ontario 8055 'v1onet A\ e JOH~ ROWLAl\JD'S \~1\ FTS Date Closed. Oct. 31, 2006 17960 Adelanto Rd Fontana SA '\o A TOl\10 MARKET Reason for Closure: Lack ol hot Date Closed: Oct. 2.1, 2006 1117 I- Holt Blvd. \\ater Reason lor Closure: Other p[:.SCADERIA MR FISH Date Closed: "'o\. 8, 2006 Date Reorened. Oct. 31. 2006 unsafe conditions due to l1re 16139 Arrow Blvd Reason for Closure. Other Comments. Cn!lcal VIolation-. damage Date Closed: Augu-.t I, 2006 unsilfe cond1t1ons corrected Reason for Closure lack of hot Date Reorened: No\. 13, 2006 \\ ater Comments: f-ood from un PAPA JOH'\'~ PI/I A Big Bear Lake Date Reopened. August 2. 2006 aprro\·ed source disrosed oL 8710 llJth St LOG CAB!"< RLST\URA:--. T' Comments· Hot \\ater restored Date Clo'>cd Oct. 20. 2006 ."19976 B1g Bear Bl\ll \'ILLA TOROS Reasl>n lor Closure. Lack. of hot Date Closed Oct. 'I. 2006 627 \\'.Holt Bhd. \\ ater; unsafi: food temperatures; Rea-.on for Closure: Venllln Hesperia Date Closed: August 30, 2006 in-.,mllar) conditiOns, other infestation: unsafe food temper­ Reason for Clo-.ure: lns.mitar) unsafe eomhtions st REDLANDS (909) 798 3Gll o• (888) 67 3 "l2JG DE GARCIAS BREA (714l 990 8862 atures. insan1tar) conditions: conditions; other un-.afe condi­ Date Reorened: Oct. 20, 2006 1CENTENNIAL PALM DESERT {760) 674 9260 143-n \ t am St other unsafe conditions: lack. ol tions: \ennin mfestation Comments: Cntical \ iolatwns IRWINDALE (676) 815 0875 Date Closed· Sept. I\ 2006 BANK ~:!e~a..:.-- TEMECULA (951) 695·4916 a valid health rermit Date Reorened· t\ugust 11. ~:orrected FDIC il ESCONDIDO (760) 745 9370 or (800) 745 9190 Reason for Closure Se\\ age 2006 www.latcont.com contammatlon !TOY ATII\, Chino M \RY'S 'v1FXICA\J FOOD 9625 W h)Oth!IJ BJ\'d. SO ORA MEXIC \ "< IOOD LOS CACHETONES MEXI 14'7 '\ \.1ountam \\C. Date Closed: August 15, 2006 A 0/V/S/0\1 OF ALL COL \'TIES COL'RI[R 11738 Central Ave C'\"1 RE:.STAURA\Jl Date Closed. August 15, 2006 Reason for Closurl!. Other EMPIRE IMAGING Date Closed: Oct I X, 2006 7750 Palm Ave., Lnit S Reason for Closure: l nsafi: food uns,tfe condition-.: othl!r unsafe ·messengerc I u b Reason for Closure Unsafe food Date Closed. '\o\ 9. 2006 temreratures: insanitar) condi conditions; \ennm mfcsta!lon SOURCE temperatures, m ... anllar) condi­ Reason for Closure: Cnsafe food t1ons, other unsafe conditions: Date Reorened. August 18.2006 tions; other unsafe conditions temreratures: other unsafe con­ \ em1in infestation Comments· Critical \ iolations ~~:(;I Southern California's Date Reopened: Oct 19, 2006 ditions corrected P \ 1\DERIA J :\LLISCO Best Prtce 1) Highest Quality Business-to-Business Mail Specialists BOBA LOCA KAY'S CAFE 1825 4th St. Redlands 3277 Grand A>e 27245 Baseline St. Date Closed: August II . 2006 Reason for Closure: Other OPE:.\, KITCHEl\ What are you waiting for? Date Closed: Sert. 26. 2006 Date Closed: No\. 7. 2006 Reason !'or Closure Lack. of hot Reason for Closure: lnsan1ta1)' unsafe conditions 402 Orange St INK I TONER CARTRIDGES Spending too much time on delivery issues? water conditiOns; other unsafe comli­ Date Closed· Nm. 3, 2006 Reason for Closure: SC\\,tge Let Messenger Club design a custom deliver> sol ution­ Date Reopened: Sept. 27. 2006 tions Rancho Cucamonga PRINTER REPAIRS contamination just for vou! For your company's needs. ALBERTSONS DELI Chino Hills SABROSO G RILL Date Reopened. "'O\. 6, 2006 SERVICES INCLUDE: 27 14 1 Baseline St. 9775 Baseline Commenb: Sewage problem has All Major Brand o Inkjet I La ser Printer • Sc~mP De~~ Deh\NY • ~pee 1<1k Ser\ ·c.e HO G KONG EXPRESS Date Closed: Oct. 30, 2006 Date Closed: ov. 15, 2006 been cleared. • \Jext Dc~y Dt>hvef"\ • inter Company Bag Ext h.~nge> 15942 Los Ccrranos Country Reason for Closure: Other Reason for Closure: Lack of hot • (u,tom Deliwr\ '>\qPms • Parcel Del!ver) Club. unsafe conditions water BENEFITS/FEATURES Date Closed: Oct. 20, 2006 Date Reopened: ov. 3, 2006 Date Reopened : No\. 16. 2006 Free Pick-Up & Delivery • One zonf' pm ng throughout !:>au hern Cali .orn1a. Reason for Closure: Lack. of hot Comments: Exhaust hood func­ Comments: Hot water restored • Flex1biP pKk-up t1mes as I.J!(' ,1s -:oo p.m. water; unsafe food temperatures; tional • C.U,Hdllteed deliverv tlnlC~ dS f'dr1y IS i 0· ll) d m insanitary conditions; other !2 960'> Ruc;iness CPnter Dr I Ste. N • Real •mw P m,11l conwm,ltlons unsafe conditions .a • Onlme order Pill') & tralk f'flo\\ ·th oersondlilt'd 1ddress books Montclair "' Date Reopened : Oct. 20, 2006 .c Rancho Cucamonga, CA 91730 • ( ustOIPIZPCI reportrr•g c1rd IJI!Iing options. ...0 Comments: Hot water restored LA CITA MEXICAN FOOD Toll-Free (866) GOT-TONER • Volunw drsc ounts dV, 1 dbl(•. Arrow Rte ct 9863 Central Ave. local (909) 948 8663 suwss Center Or Crestline Date Closed : Sept. 27, 2006 Fax (909) 948-861 0 Reason for Closure: Unsafe food McDONALD'S temperatures: other unsafe con­ 24078 Lake Drive ditions Date Closed: Oct. 5, 2006 Date Reopened: Sept. 28, 2006 GABRIEL ENVIRONMENTAL SERVICES Reason for Closure: Lac k of hot Reliable & Timely Service Nattonwide water 8 6 6-4- PHASE I • 951- S 4 S - 0 2 S 0 • .f'tu•. a, I • Pht.rH: Ill • J'lloltl Date Reopened: Oct. 5, 2006 www . gabricl-cnvlronm • n t al.~om • Phi.!~!:' JJ "' ~o·.;t.!r;.ttts • l.~ud Comments: New water heater Bl Sl"-iLSS JOl RN:\l • PAGE ·'6 December 2006 December 2006 BUSINESS JOuRNAL • PAGE 37 RESTAURANT REVIEVV Apartment Quatrerly Update

JOI.''s Cr:1o c;;hack ma) belong Highlighting the first \ isit '\o lon!!er on the menu rs a to availabilll) The crab can oe hv Marc11.1 & Mtllichap w -.omeood\ n.1med Joe. but was the silO\\ crah and lohster treat c.llled pineapple shrimp. prepared BBQ. garlic or steamed. arc push111g rents higher. Asking rents increased 6.5 percent over that's not me It's not Joe pasta drsh. It \\as nch and cream) althou!!h Ill\ \\aitress told nll' that The other seafood can OL' gnlletL 2006 ANNUAL APARTMENT FORECAST Kenned), either. although he 1s and delicious. The lobster fondue )'OU c;n g~t both pineapple and blackened or lemon peppered. continuedfro/11 pal{e 32 the past 12 months to $1.006 per month, while effective rents the m.mager at Joe·, 111 Rancho \\as a treat as well (Who knew shrimp in other dishes. One item Joe's also has signature • The gap between Class A askmg rents and the mortgage pa]mcnt gamed 6.4 percent to $978 per month. Effective rents are forecast Cucamonga. th.ll fondue would come hack I that the) do well ts the crab dtp 'VIeditcrrancan or Pontchartratn for the median-pnced home ts expand111g. Currently. the monthly to mcrease to $1,012 per month in the third quarter. sauce topptng. To plcturL' Joe\. thmk Jtmmy ext ''ill be '' 11 h Parmesan mortgage payment for the median-pnced home in the metro rs chee'>c My M) biggest disappointment Bufkt meets Buoba Gump Its '' tde collar $1,315 more per month than the average Class A rent; one year ago ·Rent gains are most stgnrficant 111 Class A propertres, where the aver­ decor 'UCCL'"full) project\ a tin­ shtrts and bell '' aitrcss 'ol­ "'as the fish and chtps. Oh, II was age askmg rent has increased 7.3 percent in the pa<;t 12 months to unteered that hot enough and the portion site the gap was $951 per month. roof. dod-of-the-b.!) atmosphere botlom pants ) $1, 193 per month. Askmg rent gains have been less robust 111 the lower thrs rs her \\as great. but ll JUst didn't have and tlw lllL'llU consish of all Actu,lll). tiers, advancing 4.8 percent to $893 per month over the past year. things crab, msk';ld ot shrimp. the tirst thmg fa, oritc dish. the flcnor I expected In l',tt:t. it • Outlook: Apartment demand will continue to be supported by To he fmr, Joe's has .1 10l of that ) OU UrL' One could get had almost no lla\ or. high housing costs. While home price apprectallon ts slowing. • Despite a rise in vacancy, owners continue to realize revenue shrimp .md seafood, e\ l'll lan­ sen ed is a 11110 trouble ·n1c menu .11 Joe's C'r,to Shack mortgage rates have risen and rncome growth has not kept pace goustme lobster. Lmgoustine dish of corn ordering thrs is extcnsi\c. So much so that with recent price increases . gams. Average revenues are up 5.9 percent from one year ago lobster i-. tedmiL.tll) .1 redundant bread biscuits. too often. •tftcr two vistts. I still ha\c not tenn. smce l.mgoustine ts Spanish Somethrng On an; been able to cnJO) the kc) lime CONSTRUCTION • Outlook: The delivery of new Class A units ts contributing to free to moble on b considered a gtvcn day. Joe's carries Snow, pic. and I so dearly \\ .lnted to. market v. tde rent growth. In 2006. asking rents are forecast to for lobster \Ve could call tt • Developers have been actively bnng111g new properties to the mar­ \!cxican lobster. hut the other Southern hospttaltt) treat. The Dungencss and Ktng crao Perhaps if you go. you can call increase 6.5 percent to $1,039 per month, whtle effective rents wtll ket as the metro's population grows. First-half deliveries totaled \\a) sounds more exotic. I think. brsculls are not gumm) as some Actual!). the) were out of Kmg the Journal and let me know ho\o\ gam 6.3 percent to $1,012 per month. My first visit \.\as on a hot rcstauranh serve Nor are the) the first time I was there, hut rt \ It IS. 1.700 rental units. up from 1.500 units delivered in the first half of in now and although 11 ts a sea­ 2005. and an increase to mvcntory of lA percent. summer night ~.Vllh a ball game crumb!) as others are. To quote SALES TRENDS blaring from the TV and music Goldilocks. "These arc JUSt sonal treat. It's worth the wait. I Joe :1 Crah Sha< k is a! !he competing from the sound sys- right." once traveled all over Seattle to .\olllhea.\1 corner of Dav Creek • Approximately 2,500 apartment unns are under construct ton in the • Sales velocity has slowed during the past 12 months. dropping 36 . tem. The noise was palpable. The crawfish etoufee was also find Kmg crab. and never suc­ and Fo01hill Bll·d 111 Rancho metro, of which 1.650 units are expected to be completed by year percent from the level of activity one year earlier While the num­ M) second VISII ~.Vas on a a delight. I have dtscussed with ceeded. Of course, there ts no Cucamonga, ju.11 south of end. Developers have roughly 5.600 units 111 the plann111g pipeline. ber of deals is declining. sales volume has rematned steady. the quiet Monday at lunchtime and you before that restaurants have Joe ·s 111 Seattle, although there ts Victoria Gardens. You can find result of htgher propcrt) prices. different spellmgs for 'etoufee. · one in Vancouver, WA. They also !hem on !he Web a1 wwujoe­ the difference could be measured • De,elopers are mo'>t actt\'C tn the UnJ\er'>ll) Cll)/~1oreno \aile) This is Joe\ spelling. fly in salmon and tilapta, subjeCt scrabshack.com on a decibel meter. wbmarket. \vhere deli, erie-. are scheduled to increase imentOr) 10 • Whtle tran~actron \elOctt) has siO\\ed. '>ellers arc s!lll recei\ing percent th1s year. top dollar for properties at closing. The median price mcreased 21 J>enmlllli: etl II ine l.uhef, {in· till)' OcnHion hy percent in the past 12 months to $113,000 per unit, after mcreasmg THE HISTORIC • Outlook: Local developers will complete 3,350 units 111 2006. 22 percent one year ago. after bringing 4,300 unrts onlme in 2005. Although delivenes are GALLEANO WINERY declining, construction is up considerably from the annual average • Properties are selling at average cap rates tn the 5.3 percent to 5.8 percent range, down approximately 50 basis points over the past 12 ll CUCAMONGA VALJ..EYSINCE 1927 of 1,900 units brought online during the past five years. months. NeVvYork Grill"' We can VACANCY custom Outlook: Transaction activity will contmue to slow as smaller • Vacancy in the Inland Empire rose 50 basis points over the past 12 design investors are priced out of the market by rapidly appreciating prop­ months, ending the second quarter at 4.8 percent. The trend may be a label erty values. Cap rates are just htgh enough to obtain financing. but reversing, however, as vacancy declmed 30 basis points during the 950 Ontario Mills Drive, Ontario just for you future price growth will be driven by NO! Improvement Mon / Thur II!JO a.m. ·9:30p.m. usmg second quarter and is on track to ease 10 basis points in the thtrd Fri II!JO a.m.· IO!JO p.m. • Sat 4:30p.m.· IO!JO p.m. Photos quarter. Sun 4:00 p.m. • 9:30 p.m. • Reservations Recommended Logos OVERVIEW • The Southwest Rtversrde County submarket could offer condo con­ It's New York without the attitude! This award-winnmg Colors • Deltver] of competitive new supply in the first half contributed to a 50 basts point spike in Class A vacancy to 6.8 percent. Class A vcrston opportumties going forward. Temecula and Murietta city offi­ restaurant is where famous fare is finely defined. Our menu cials recently approved plans for the first condo converstons 111 each vacancy is I 00 basis pomts more than one year ago and at lis htg.h­ ctly. The I RO-unit Villas at Alta Murietta, one of the properties sched­ features prime steaks, Australian lobster tail, garlic roasted est level of the decade uled for converston. sold during the second quarter for S 175,000 per chicken, rack of lamb, prime rib and fresh seafood Weddings· Anniversaries • Class B/C vacancy has fared oettcr. remaining unchanged so l'ar unll. • Birthdays· Special Fvents specialties. Join us for jazz in our Manhattan Room where thts year at 3.7 percent at the end of the second quarter. Over the ·GraduatiOns • lloliday Gills • 0\\llCrs in tl1e Riversidc."'-orth Magnolia suomarket have real11cd the acclaimed artists have made us past 12 months, vacancy in the lower tiers has 111ched up 20 basis the Inland Emptre's most metro\ most tmprcssl\ e re' enue gatns as tightening \ acancy has sup­ GALLEANO WINERY points. intimate jazz experience! We take care of every detail with 4231 Wmcvtlle Road ported robust rent grO\\lh. Propenies in thl' submarket sell at a median pnce of S 112.000 per unit, a<.) percent increase from one) car a g.:>. innovative menu items, specialry dishes, dramatic desserts, Mira Lorna. CA 91752 • Outlook: While de,l'iopcrs an.• addtng a srgnificant amount of (951) 685-5376 or (95 I) 360-9180 nC\\ inventor) thts year, rL'nter dem,tnd remains strong, \dlll:h '' 1ll outstanding wine selection and entertainment to comple­ www.galleanow inery com • The ")an Bemardmo suomarket. traduionall) one of the more act he keep vacanc) at -U) percent at) ear end. the same rate posted at ) car submarkets, has expcnenccd a stgnificant drop 111 propeny sales. Sales ment your dining experience- and discover our magnifi­ Wine Tasting Available Daily -end 2005. \clocit) has declined 43 percent 0\ er the past 12 months. with\ olume cent banquet rooms, perfect for hosting your next event. Tour the Historic Winery weekends from 2:00pm to 4:00pm or by appointment decreasing 21 percent. Prices contmue to post gams, ho\\e\ cr. spikmg Listed in the National Register of Historical Places RENTS 16 percent to $85.000 per unit dunng the past 12 months Declining home afl'ordahility and elc\ ated rents at nC\\er propertres + Marcus & Millichap BUSINESS JOURNAL • PAGE 38 December 20.Q§ Bl SINESS JOURNAL • PAGE 19

local landfill). Cancel magazme subscnptions that aren't valuable for Werk~rs' CIIJ ... you. It will help you save money- on hov. you can make your customers happier. Hold an end-of­ Consider technology upgrades. FIRSl Al\.'\l '\l '\.1ULTI-CIL\MBER MIXER Thursday. occurring on or after J;m I. 2005, or earlter injuries if there was no the-year forum designed to get them to share those ideas. "Listenmg to Dec 7. 2006 4 00 p.m.- 7:00 p.m lnfteld Garage Area ,It medical repon mdicaung pennancnt d1sahility issued before that date. If you need new computers or a new phone system to help thmgs run 7 and implementing your employees· suggestions is a great vvay to make Caltforma Speedv\ay. 9100 Cherry A\enue. Fontana. In addition to more smoothly. the end of the year is a great time to make those them feel like valued busmess partners," says Freyvogel. "It wtll stoke tabletop e\hthits, chamber memhers may also purchase ttcl..cts for upgrades. "A new computer, phone system. or other technology upgrade Reform Agenda thetr passion for what they do and encourage them to work harder in the $40. You must purchase a ttc"et to attend. Contact. Vindtana can make a huge difference in the daily lives of your employees," says Opponents of rcforn1 continue to argue that the PD schedules need Moreno, t•moreno(f:t cailjimtia.IJleedll'ar.cmn, or 429-51 OX, or Angela cormng year." to be 1ncreased because of chums that the most senously inJured Freyvogcl. "Technology upgrades will enable them to spend less time BatTera, aharreraCS1 miljimna\fll!l'dway.com, or 429-5134. attending to problems such as computer crashes or lost voicemails and workers have been hun hy the rclorn1. However, SB X15 would have Do an early spring cleaning! tncreased all PO payouts. not just those for the most seriously InJured. focus more attention on those things that truly matter. Just be sure that The Bustness Success Forum \\ill I be held on Tuesday. Dec. Purge your office. It's time to get rid of all of that stuff that you The bonom lme 1s that there "no need for legtslauve changes to everyone gets the appropriate training on the new technology." 12. 2006 m_ the Temecula Valley Chamber of Commerce either don't need or that doesn't work anymore. Your employees will the PD system smcc SB X99 provtdes for an ongoing reviev. of the Board Conference Room. sponsored hy Communtty Little like vvorking in a cleaner envtronment. Chances are they-and you­ 12 S) stem and gave the Otv t'>ion of Workns · Compem,ation the author­ Review insurance policies. Book. A spel'lal workshop on incorporation v\ill h..: held by th..: Small will be happier and more producuve. And don't hmtt your efforts to the ny to make adJUstments to the PD schedule as necessal). Often insurance policies are set up and then put to the stde. forgot­ Busmess Developm..:nt C..:ntcr. The nent hegins at 12:00 p.m. and mstde of your building. Take a look outstdc. Are there things that you ten. until something happens. Then, too many business owners dtscov­ includes lunch. compliments of Costco The chamber is located at could do to make it look nicer? You might even freshen thmgs up with Alternative Dispute Resolution er that they are not adequately covered. Freyvogel suggests that you 26790 Y nc/ Road 111 Temecu Ia. To reserve your seat or for more a nev. coat of pamt or some potted plants. "lam a firm behever that our use the end of the year as an opportunity to carefully review all of your inforn1atton contact '\.11chelle at (951) 676-5090 or e mail In 2002. SB 22X (Alarcon) authori1ed allunionited employers to mental processes are influenced by our external environment," says negotiate \\lth thetr unlOm, to establish an Alternati\e 01\pute policies. "I know. msurance is not the most exciting subject in the [email protected]. 1\o cost to attend this event Freyvogel. "It's depressing to be surrounded by clutter. Clean up and Resolution (ADR) system to resolve medical and other disputes tn world." he says. "But taking the time to make sure you have adequate evel)'One may enJOY a boost in energy and creativtty." the system V\ 1thout resorting to litigatton. By all accounts this has coverage could save you a lot of money down the line. This is especial­ January 2007 been an effective sy-,tem at reducing costs and ltmiting conOtcts. ly important if changes have taken place in your company during the Review your marketing campaign. The revl!al11tng of po. st World War II suburhs ts an Impor­ The State of California has the largest unionl/ed workforce in the past year that affect your liability." tant nattonal 1ssue as we work to reduce auto and foreign The end of the year is a great time to take a look at which market­ state but was not included in the Alarcon hill. This ts a stmple. com­ oil dependency. As a resu It. there is a fresh look at ing efforts are driving business and which are not. Do not hesitate to 25 mon sense change that should be avatlahle to the State of California Update your minute books. Southern California\ older suburban downtowns from Ventura to make changes tf you think your current efforts aren't paying off. "Keep workforce as well. Keeping your minute books up-to-date can save you from problems Redlands that encourages thetr redevelopment into pedestrian-fnend­ "If in mind that a lot of ads will automatically renew," says Freyvogel. in the future. If you ever face a legal problem, the first thing your attorney ly, transit-accessible urban villages. This conference at the Htstoric you have an ad that you don't think is helping your business. you will will want to do is take a look at your minute books. If your books are Mission Inn in Riverstde focuses on strategies and innovations that Conclusion want to make a change before you're committed to another year." already updated. tt will help you get your legal case off to a good <;tart and are being used to revllalitc suburban downtown , improve mobtlity In 2003. the Legislature, business interests and labor organtzations will allow your attorney to focus on the important details of the case. and access. and transform brown fields. The luncheon speaker. Joel put astde their dtfferences and rationally addressed a broken workers· Overhaul your Website. Kotkin, is an Irvine Semor Fellow at the New America Foundation compensation system. Pohttcal wms were Irrelevant since it was clear In the same way that retail stores move around their floor sets. you Meet with your accountant. and is a highly respected speaker and futurist and internauonally the system was hurting employers and employees alike. I hope that need to make changes to your Website to keep people commg back. The end of the year is the perfect time to meet with your accountant known authority on global, economic, political and social trends. He any effort to make adjustments to the underlying reforms recognizes Make sure all of your mformation is updated, and post any arttcles that to plan your taxes. Discuss with your accountant what you should do consults for many leading economic development organizations, pri­ the harm from politieization of such a vital part of our economic sys­ have recently mentioned your work. ''Set your company's Website as with excess cash and take a look at anything you can write off. vate companies. regiOns and cities. In addition, Kotkin serves as sen­ tem. Any changes should respect the underlying principles of the the homepage on your browser," suggests Freyvogel, who constantly ior advisor to The Planning Center. a major planning. design and reform movement and preserve the cost savings to our job creators. 'This may c;eem like an overwhelming list," says Freyvogel. "But updates his own site (EntrepreneursLab.com) with new articles and environmental consulting firm in Costa Mesa. He is the author of the while ensuring adequate medical care for injured workers. trust me, most of the items are easy to do. Like most things you procras­ other features. "That way every time you go online you will notice your critically acclaimed book. "The City: A Global History." He is also tinate on. they aren't painful at all once you jump in. Make dealing with Website. lt serves as a great constant remmder that you need to keep author of the bestselling book. "The New Geography, How the Senator Poochigian's Website can be found by visiting your 'back burner' list your end-of-year resolution and you'll be amazed making updates and tmprovements." Digital Revolution is Reshaping the American Landscape." For pro­ http://www.sen.ca.gov/Poochigian at how liberated you feel. When 2007 rolls around. you 'II tackle your gram information call (951) X27-7830. Editors Note: Readers comment.\ all welcomed. Take a look at your business cards. new goals without guilt over all the loose ends you're neglecting. It's a great feeling and one that you'll be eager to replicate next year." Chances are you arc handing out your business cards to all kmds of February 2007 December 2006 people: your customers. your ven­ On Saturday, Feb. 24th the 41st Annual Av.ards Gala Fisher & Philltps PFF ... dors. potential customers. everyone. hosted by the Temecula Valley Chamber of Commerce. LLP. one of the continued from pa~e 5 Make sure all of the mformation is 24 will be held at Pechanga Resort & Castno. The evemng 12 largest law firms m Empire. Within a two-year pen­ updated. Are all numbers and e-mail Will include wercomtng the newly appointed board Of direCtOrs and the field of labor and employ­ oct. PFF ts slated to grow from addresses current? Does the layout the 2006 sterling, bronze. gold and platinum businesses of the year. ment law, will present a 30 to 40 full-service branches (colors and design) match that of service/charitable organi/Utton of the year. a cnizen of the year nom­ "Legally Required Sexual throughout the Inland Empire your Website and other stationcl)·? inees. The event will also honor an outstanding individual withtn the Harassment Training" seminar and surrounding areas." community for the lifetime achievement award. as well as recognite on Tuesday, Dec. 12 from 9:00 Locally based and serving Review professional maga­ recipients for the ambassador of the year and chairman's choice a.m. to II :00 a.m. at the Ontario the Inland Empire for over a zine subscriptions. awards. This premier event wtll he a memorable night of elegance Airport Marriott at 2200 E. Holt ccntul)·. the bani.. ·s branch net­ Arc you rl!ally rl!ading all those and excitement, with an expected crowd of over 800 attendees. The Blvd. in Ontano. A "Train the wor" encompasses eastern Los magUJincs that come each month? evenmg will include a tantaliting dinner menu, extravagant silent Trainer'' sessiOn will follow Angeles. northern Orange. San Chances arc at least some of them auction items. fascinating entertainment. and an outstanding awards from II: 15 - I :30 p.m The ses­ Bernardmo and Rtverside coun­ are getting piled up somewhere in presentation. Event reservatiOns are $125 per person. A corporate sion is for human resoun:cs pro­ ties. the oflice (to the detriment of your table of 10 guests may be purchased for $1.350. Black tie optional. fessiOnals. To regtster for the de-cluttering efforts) or are simply To make reservations or for more informatiOn, please contact the semmar or for infom1atton, call being thrown av.ay soon after their chamber at (951) 676-5090 or e-mail [email protected]. (949) 851-2424. arrival (to the detriment of your Dcccmhcr 2llli§ BUSINESS JOL RN:\L • PAGE 40 D.:cembcr 2006 Bl SINESS JOLRNAL • PAGE 41

_N ._ E YY B _ l! -~~} ~ ~ ~ - ~ ~ . Co1.1:nty. ot.S,an B~r~ardino ~..ldui,.. ~~~~ .,~ ~ . I C &. G 1-.H:ST\IE..,TS A'iD C0\1Pl I~ R S~ R\ I(~ S Rf'St \RCH CO'I.IP\N\ 11\1'-G WArt RS I'(_ SOiliiO'-S ARRI·l)(J..;Do,Al IRED THE K \ (,ROll' \~RESTLI'-GTRADI'-G­ ~OLBI PRODl ('TIO'O \II Sh.ILI.S TLTORI..,G SOTO JL, ·\'I ~1 lRLSfHOIC&GINV ~QLIP\1J::.._T Clll RGI'I. D,\\ ID SCOn AR"OLD. JA\1l S C C\ROS.COM L~'l. Ll.( R0'>1 \G..;ou. A..;GEL\ K \Hl JA, PRABIU01 S. l~lh" GSIRIII LORIII,\RLD I 10\l-L:r11U_S PKwY NEGRETE MOBILE WASil 8546 SIERRA AVE ALFRED WILES PEST DOCfORS ~1EJRI. RIDHA -\PPI E \"\ll EY CA 92:108 UNDERWOOD DEBRA JEAN CA 91730 REDLI\'IDS. CA 92374-5587 SUITE 100 NEGRETE. FRANCISCO FONTANA CA 92335 US. EXTERIORS 62 f"OOD & FUEL lNVESTME!'.TS RAT SQUAD ,'i(l{l \10..,TCLAIR PlAIA l1'o U'IDERWOOD DERRICK ONTARIO. C'·\ 91"64 NEGRETE. MARIA ENTERPRISE DEPIERRO DEVELOPMENT PEREZ. ALFREOO 9456 SCHAEFER AVE. ACTION PROPERTY R5523 GMS SPt:CIALTIES STEWART C \NClN " Fl :>! " IOOON MTVIEWAVE. SPRIM HONG GARY ARITA TRUSTFE OF CORPORATIO'I 3981 VALLE VISTA DRIVE ONTARIO. CA 91761 MONTCLAIR, CA 91763 MORRELL. GRETA 7038 OLD W0\1AN SPRI'10, CA 91786 HESPERIA, CA 92.145 113 S. RIVERSIDE AVE. SIMON ABE VICTORVILLE C ~ 92394 ~o~ EUCLID A\E STE. D ADELANTO, CA 92101 SERVICES '\ 345 N I A CADE:>!A DR IDFU. GR\PHICS AMA\'IZCA ..;AOit\E A RIAlTO. CA 92176 O.._TARIO. CA 91'1>2 COLfON. CA 9n24 DESERT COLRT DAY, JOSHUA 2075 E. COLL,:-;GA ST AABEAR'S ANGELIC INSPIRATIO'10"G ·\, OTEY BRF.ANA HOLIDAY. GERALD E 1166 NAVAJO ST 28107 GENEVA LANE CA91701 ECHELON PROPt:RTY ROJAS SANDRA APPLE VAl. LEY YOliTH LAKE ARROWHEAD. C ·\ MANAGEMENT & 1050 SAWTOOTH DRIVE FAWt\SKIN. CA 9233) DLST BUSTERS ARtiSAN WOOD FLOOR B \SKHS BY \Ol , C \l.lt"ORNI\ SMOG TEST .\tFORD\BU SO\U:THI'\G SPEC I \L SPORTS ASSOCIATION 92352-0584 WATER TRUC K RENTAl SECOR CLRT Al.l AN ONI \ APPLE VALLEY I)()NliTS I'IVESTMEN'TS l ' PL\ND. CA 91786 MADE BY ME \IAINH.''<\NO Glf'TS & PARTY Sl"PPLY NETTLES JAMES I· I INCOLN #2 ~L\H ROS, VIBEA!'; WHITE. FREDERICK K BALLOONS·R-US BY HEMPHILL. NORA '142 MONTIGNY RICH -\RD KIIAL f·D. 0~1-\R KHODR BE·fl/\1 CYt\ I HIA VICTORIA c;o..;;_\f.U.. 20745 TETO'I ROAD J & J PAC KAGJNG PATRICIA BA'ININC, C <\ 922201 ,1(l41NDL\:>IAAVE 119 217<17 HH DCRI·Sl I. \N[ 21660 BEAR VAl LEY RD. 2001 DATE TREE RD INH:STAMATICS FLORIDA l•DWARD /AYll R·\ APPl F VALLEY CA 92308 SUPI'UERS fOMAS. D.-\NIH. ~IOI'22 10~551"DI \'\~ ~\'E APPLF VALLEY. C A 9210X COLTO", CA 92324 MORGAN. DAN A NAVAREI FLORIDA R. 1M CRrSTW()(lD DR NAVAREI .LARRY T URIBE JR Jl \N M. 11>775 IIT1U· MOR0'\00 I II 'GR \ Cif"'S I'ROOl ('TS '\0-R21) C AI I t· (;l \Y M <'IS Sl liT 106 BROOKS CO'! lA! DR 5X2 W \'ALUoY BLVD. S\ '\t R(,) \lOR 1(, \Gf RODRICol 1./ II\II C'LI \ (' \ 9'W<' lllRAHI\1 92313 FONTANA, CA '12136 DAIRY 9:!~2~ P\RT'\f RS h~8 \\ l "ID \ \IIC'IIF \II" UNIT X I R \ "KI.I" Bl ..;g \II'\ BROI'If) I D\\ \Ril n ,lf,S S \" \ IC'IIOI \\ ~\I D\ 1,81 \\lSl R \\lSI\ Sl .U:Tt:'ltN RJI)(,f. GASTELLuB~RRY. C&'II!HTING A 'liD COLTOt\ C·\ 9~324 JFR0\11 1\ lli.IA\1 1'·\l \1 Dl Sl RT ( \ 922!-\fq \\ BLAI"l s l IS ('0\1\ll '-1 n Blll IH R.S 1016 S RIVERSIDI A\ E Dl '"" ALONSO Pl:DRO "'~SOL Til P\L\1 ( \'\) o..; 70105 \10 l"lll CR u\1.1\DO.Cl \llfll \1CX I '\IJ II \ '\ ll\ \I\\ Rf\ I RSIIJl C \ 92~0 t'\1 RIALTO, ('A 92.176 RA"CHO C'UCA\10\GA, FOSTA..;A, C'A 92311> ONTARIO, CA 91"61-9411> 348 E. TlliRD ST I<\"( 110 \IIR·\(,f C A SIX RAILS Sl R\ I( IS "I GRE !I CA 91710 RIALTO. CA 92176 8127 1\.fL LBERRY AVF DR I\ l Sllll· ll 212 JOR(r[ SliiTF 110 I' \1 \1 SI'RI..,GS. C \ '1221>40 '),"70 4491''1;011 (I·'\ II R It RO\ 1'\ll 1'\\ II UO \ll\\ \\ I \\Ill\ I \1 \"! II B.R. BODY Plt:RCi'G .\,M.I.SAU:S BOTTOM LINE U:NDI'IE RBL IU:NRY'S BURGERS JON'S ClSTO'Io1 Sll'l'l ' /S \l.O" ROIJRIC;! 1-./, Ill lUll-\ \1 \RII '\I·<·R!ll \1\..,lH\ JOSHUA TRH-, C A 92252 SANDOVAL JESUS UCLA l PLAN D. C'A 9l7H6 ESTATE & INVESTMENTS JAPANESE CORNER 11 SOU 1"10'\S DIRH I II \11\ FC)(l"l I'R I "TS 11'1 1101 s 111"1 R CR I 7hXh C'ORIV'I \\" 9327 GUAVA AVE BOTTO'Ioii.INt: Rt:AI. Mf:XICAN FOOD CORNER CO'ICRt.H \AI.!''\( I\, \1.-\RC,.\RI I ·\ c;o PECORARO JONATHAN I· R2227 111\ Y Ill #A2 Dr SLKI \li!ROSYS II \1S , Sf RN \, BRL" IJ.\ S\..,1\('f..;f().( \'I~SX' Rl\! RSIDI C \ •>25().1 BERNARI)()'S HESPERIA, CA 92.145 ABOIJI fACt: ESTATE & INVt:STORS PIZZA CORNER 21X2 6liii.N I"IJIO, C'\ '12201 Ill) ill! CA '12225 I\( I hhX J \Ill \10()..; I \\ E LANDSCAPING Pt:RMANt:NT BOT-rOM I.INt: REAl HWANG Jl >;G II BIG l:ll ·\R ('I IY. CA '12114 1367 ("Ill("\(;() \\'I Ill \l \IO'H C \ '12221 IH'-OOSII \ IH SJ(, '\~ tsr Ill \I. SUAREZ. BERNARI)() t:vt~<;CREAM COSMt:TICS F-~TATF. SOLUTIO'1'\G R \\lOS Ill< HlR 1(KI6 Ill I Ul\\ IX lD 1'1 Dl1F.SI910 E HORSTME) f'R ,1·\RA I· 12;2x VAI.l.I:Y VIEW ST Rt:D TO~HTO , "ORC'S HH lOR l \Ill CIIRIS IOI'IIt-R 110\U Pl \TF Rt::O.T\1 S 11926 FORREST PARK lA"F HXJIIIILI OR HORST\1EYER JR YliCi\IPA. C\ 9239;G 11'>10Tfl\ C 101'1.1 JI·SSr f-LJI\ \RD S.\ ... J \CI..,TO. CA 92~S1 441)(l~ BIG SK\ \\ \\ 1601'\ 1.11'1/./\'\ BO'\ l 924114 809 W BONN!~ RRAI CT 4.17 SOt; nt Fl RFKA hR784 GROVE STRU'l H1 1H

\\U:RI( \" fl"' "'CI.\1 DO" OIH;O RtSI \lR\"I \WII\1 T \1\1" n "'"( 1: l '\ITt: D H'DI"G 11 C PS\1 \IS & ~ Hrll ( \Rt K. \ .T. I '\ItSf\!f .Vr Jl;s Cabos .-.. wlze,~e its always sunny St R\ I( t:.S P&R Rl S 1\l RA\ I MINISTRit S CORP. TRA,, JESNIH R PROf ~~'>SIO!'. \I S l -.;JT£0 Fl NDING LLC Hl "HR. \IICHo\EL DIRK ENll RPRISI·S,ll ( h\' Clmstl/le Rolfe (Second part of a two-part .\erie.\) 2~540 !iWY 74 MOR ·\I FS \11CII \H 11741 STERLING A\" - D PSo\L\1\ & I o\llll C·\RI 74'169 II\\) II I 7 11040 SIMPS()~ RD., J \SO!'. Rl\. ERSIDE C A 92~0:1 ~11NISTRIFS CORP. PERRIS. C·\ ~25 0 StilT 100 INDI.\S \li[ 1.1 S C·\ 92210 Cabo San Lucas has certamly to select, and what sumptuous boasts frve restaurants, five bars, course, tequila. Yes, tequila even IS~ I~ BR!GIIl~H'i \\E. 157~0 1 I'RRACF VIF\\ CT WINC'HE.~ fER. CA 92596 RIVFRSIDE CA 925~ EXECUTI~E REHRR \I changed--part for the better and l \Io..E El S!'iORI ( \ ~2510 Ql•AI..IT\ I TRANSPORT I&'T DIAl. C0\1\1l"'TIVES, INC BL\l) !.AM EI..S I'ORF C.\ '1'..5'11 41605 CORTE PERGA\1J>o;O 6927 MAGNOLIA AVE earth. Everythmg was affordable wanted six days of unrnterrupted PERRIS, CA 9:!.~71 Bl'SINF.SS INSLRi\NCE TEMECt;L.A, C.A 9:!.W2 EC0,0\1Y PARTY RIVERSIDE CA 92.~06 SER\ICFS CLST0\1 KITC..11f" c \81'\n and uncrowded for the tourist who sunshme, and that rs why I chose JLMPERS HO.. tEL.A"D \tORTG\GE HLNTER \11CHAEL DIRK C'RL'l. SALVADOR BRIAN NEJEDU L.EMl'S. Jt;AN OLGl iN PACIFIC COAST REAI..H didn't particularly care for other to travel to Cabo San Lucas. It DOM0-.,00'1, AN A BELLE 11Cl40 SIMPSON RD.• ROlJRIGL· EZ VILI..A\ERD~. AliTOSAL.ES ~1>46 SHANNON Sl MA'IIAGEMENT SOCAL EXECL>'TIVES. INC SuiTE 100 11463 MORNINIG ~TAR U\ tourists getting in their way. was the city's trademark. 291~9 BRAN\\ IN COL>RT 'IEJEDLY. BRIAN WILLIAM CORONA, CA 92881 WINCHE.~TER. CA 92~96 MOREJ';O VAW·YCA9:!.>57 Mt:RRIETA CA 9251> 919 TAL.CEY TERRACE 6927 MAGNOLIA AVE. Today, one can find not only a The first three days RIVERSIDE CA 92506 Ill Gil L.INE MOTORS RIVERSIDE CA 92506 HUNTER BUSINESS R£BEI..WEAR McDonald's, but Costco and enjoyed the accommodations at BLG L.IGHT YAHYA./.EESHAN TOlCH OFC!.ASS INSURANCE SERVICES NOBLE. KRJSTINE A MOBILE DETAIL. TORRES. MARTIN 826 ORANGE HEIGHTS LN. REALTY EXECUTIVF.S Home Depot. This is just fine for the Westin Resort & Spa which SOCAL EXECUTIVES, INC HUNTER. MICHAEL DIRK '\.1540AVENIDARL BIO DA GRACA. ANTHONY 28J20 KEATON DR CORONA, CA 92882 the locals which krcks up the 6927 MAGNOLIA AVE 3:1~0 SIMPSON RD. L<\ QUINTA CA 9"..253 was covered in las! month's issue JOSEPH MORNEO VALLEY. CA SUITT tOO 92555 A & B CLEANING RIVERSIDE CA 92506 economy, but for the visitor, tim (November 2006). This resort 2~1>49 AVENIDA MUS! CO WINCHESTER. CA 92596 SKIN DEEP SERVICE Mt;RRIETA. CA 92561 AXELROD, PAllA sleepy town JUSt does not exrst was close to the town of San Jose AABC A liTO REPAIR ANGULO. A/l'CENA REALTY EXECUTIVES FRANK SINArRA 71182.~ BRECK.El'tt:RO so-.,s ROAD HEMET. CA 92544 shell necklaces, wh1ch you buy on traveled further south and stayed W-O!lO BOB HOPE DRIVE ~AVE~ MORE.'iO VAL.LE). CA PALM SPRINGS the beach from a strolling entre­ REAI..H EXECUTIVES RANCHO MIRAGE. CA R0:>1ERO, JO'iE LL IS JR at the Sheraton Hacienda del Mar With muscles still aching & Restaurant \\as my favonte 92557 SPL.ENDLD THI..,GS PR0\1ENADt:, L.L.C 92210 l'\010. CA '1'...2014 SOLDERS. UNA \.llJRRAY PAL. !\.I SPRINGS INLA"D EMPIRE preneur, costs around $45' On a Resort & Spa, a magniftcent from my hrking at the Westm. I meal eaten during my stay. D' F-'iSENCf' I.IMOlSI'IF$, 12965 VERDE MESA ST PR0\1fNADE. LLC SOCAL EXECUTivES INC brighter and more posHrve note, beach front hotel just a l O-l5 was ready to visit The Cactus Spa 6927 MAGI'OLIA AVE KO &. ASSOCIATES, INC PIC!\:\ J'lo:G PIDTER Cortez specializes in grilled meat INC. WILD0\.1AR. CA 9:!.W5 WO S PALM C\:-IYOS DR. RIVERSIDE CA 9:!.~06 KO & ASSOCIATES. INC TRL'E. LYNDA LOl however, Los Cabos rs now a mmute ESSP•WE LI~10USI-.,ES , PALM SPRINGS, CA 92262 dflve down the highway and Fitness Center at the and seafood: and I especially 1 318 A SHADOW MOut\­ ~IWI FORfSTDR INC INLAND E.'IGINEERI"G sophisticated travel destination for from The Westin. Whereas the Sheraton. Although it was bemg enjoyed my steak. After bemg a REALTY EXECUTI~ES rAIN DRIVE INDIOC\92..'011 2991~ Gll.F STREAM SERVICES BANGKOK f'JVF PALM DESERT CA 92260 DRI\E MONGELLO.CHARLES TIIAI ClJSINt: MORE"() VALLEY honeymooners and those who just architecture of The Westin rs very renovated during my stay, I was vegetaflan for almost 10 years. I FORfX.l.OSl RF CANYON l "-KE, CA 925M7 ANTHONY BKK THAI Cl ISINF SOCAL EXEC! fiVES INC PRFVPITIO" (l':Vrf:R want to get away to bask in the bold and modem, the Sheraton rs not disappointed with my hot have JUSt recently started to eat 11571 DELLWOOD DR 70026 IIWY Ill 6927 \1AGN0l.IA AVE MONn MART MONElAR\' MANAGE MARSHALL. C'ARll'N 360 ORGA'IlC FRliT BASKH RIVERSIDE CA 92.~0J RANCHO \1IRAGI: CA 92270 RIVERSIDF CA 92506 sunshine---which is days a quaint and traditional. With its stone massage. I was almost meat again. After an order of MFNT or ('-\l.IFORNIA INC. C'UMO'On RIHRSID£ ( \92~01 21245 \ ICTOR\ I.IQl OR and placed on my body. Having a del Mar Resort & Spa is also sur­ &. SPOR'Il'\(; GOO~ ''I'\ massage rs such a luxury, that I'm rounded by the Jack icklaus sig­ J0-.,1 S. RORLRl \I I I -., SH\l '\ OISPI.."' \\tBtR l'lo\tST\lf"T C &. J DISTRIRll I"G l !·LORIO\ A\ E Ill \II T (' \ 92'\.111 49 9(,~ II\\) X6 s \RO. ADA\! ZEUI\:0 SJ-.;(,fl, P\RDEEI' GROlP SULLI\ \\ P\ll Ill often afraid to try something nature golf course known as "The SU LLI\o\-.; ROS \1 II C'0.\(1111.1 I('\ 1;:v. 526 M~S \[)[{I\ I +!n5X LA Po\/ HRCl\\" ROlli· RT I ORO beyond the beloved Swedish. The Pebble Beach of Baja." Five oLher BA-.,AL P~J7 1'\l \I llR.lJF.SERT COR0' .. (' \ 92S7Y ff\IECli..A, CA 92W23 27'111 C Rl S !K'01 L COl RT \tl RRII T\. C \ 9:!.~61 66X~ VIEW 1'\RI-.. ('(){ Rr IIOT SI'RI'GS. ( \ 92240 C\T\11,\0ROH hot stone massage was so relax­ cour~es makes this hotel a favorite \\URIC\'\ \(;\RDI'-S If .\R\ \RD STRf f 1 \IOOt.R" TECH'\01 ()(;J. Rl\ ERSIDI C \ 42503 ing, I fell asleep. I now have a for golfers. 110\ILO\\ \I· RS 'l.t\ n Rt SS & Bf [)1)1'(; Co\L CO:O.CEPTS (\IT(') ()I~ ISIO'Io F" \'CI \I 5MH\\ Ill Rl" BLVD, \SSOCI\no-.; new favorite and would encourage Although the resorts offer 'L Pf RSTORf DOLl RLAI"E \l f!I·RI St.R\ It t.S. lilt RIDE RJTt. I"C Sll D ( 0/\ 110\11 fl R" llJ Rl IXll.l.. JOEL! [ YVt ITI rill Dl\ ISIOI'O Rl \1 n RIDE Rill. I"< Rl\ I RSIIJ! ( ·\ 9250~ .1()() " · ST "'Rl~t everyone to have the rock treat­ evel) luxury and convenience, a 1'\C 1111 CORO\ ·\ \\I 1'\1 \1 SPRI"'( ;s < ~ 92262 & \I \rTRI SS 4-lh/lS !..·\BIOlA CIR ment. The spa renovation is sched­ trip to the city of Cabo San Lucas 14 Ho\R\ \RIJ S I fi·\1ECL'I "-· CA 925'122 1101 C \1 II ORNIA .WL #21~ '0 \1 \RENGO COL R'l I Ill· Dlv IS ION Rl· \l n VERGl R·\, \Ol Rll I \()li\1·\C\9225:1 19X'I S Bl RL-.;o\ VISTA\\! The restaurants at the been tremendous. ot only has 2~1>3 < \lii·OR"l \A\ I RI\'1-RSIDE C·\ 92505 LOGOS 110\ff st rrr 101 '"'1101 CAlli OR"I\ \VF •21S C'ORO-.. \ C \ '128Xl m \\ P.ll.\ \"GEl. I\1PRO\ nn "I Sheraton were all JUSt as wonder­ the surroundmg area grov\n with CO[{O-;A C \ 'J2S81 TRAFHC SIG' C.\DIH COIHl"A. CA 92MXI JOH:\SO-.,, ·"'GE-.L\ \1·\R· \U DI~A. \1 \'It H ful Los Tomates Restaurant offers development but the city of Cabo CO\tP!\'\' \U:SCIIO' t :-. n RPRist·s Clll \ ROJ \.S,l·RIK·\ L!f./11ll Pool,ide Bl the Sheraton llnciendn UfRU)Rlf'O SPIG:'oOER, ROOSE\ PACifiC l.t '01'(, (,ROt P \IESCHO:-o CHRISTI 'I,f 5456(1 ·\\ f 'ill)\ VALLEJO 21051 \\\ Rl '(1 \1 breakfast. lunch and dinner. The San Lucas llself has developed PA< If IC I 01"(, GROt P TRl<.KI'G \lAURlCE f-., :\ETH l \QI i"l \CA9225~ P\1 \1 SPRI~GS CA 9:!2til t)X.I5 ISDIA:-IA AVES IE 202 centers---and countless goum1et ts described as "Hacienda­ breakfast buffet \\as complete \\ Jth more restauranrs and Hl E.'O Ill. AI FRill 15J05 CABALLO RD \IESCHO..,, DA\1[) SAlVADOR \10RE!'.O VALLEY, CA RIV!.RSIDI C·\ 92501> \11CIIAEL \SOnWARt HOlSE Rf:SrQRA meals. While sta) mg at one of msprred." And although It ma) "i1h an omelet chd. fresh fruit shops ... C\ en an mdoor mall It rs X4922 Al.EXA'iDRIA ST f'l.RR(]IT\.A-.,1li(JN) JOI{\ 14975 GA\ I!..AS SPRI'(,S '12555K VIL·GAS, RASDALLJOfl!'. these splendrd resorts, the onl ] have the feeling of Old Me\rco, it and \\Onderful tamales. Instead of also a port-of-call for crutse shrps. RCH RD RIVERSIDF, C \ 9:!.~0X ~090 MARIPOSA cr 72-12!> I'OR11l SIIORE STE ~. 6 PERRIS. CA 92~711 LA QUif'<'TA. CA 92253 ntot;SAND PALMS. Co\ '1227 decrsions to make in a da] is what strll has all the convcmence of champagne served, the buff c t \\hich JUSt bnngs more people to pool to swim in, which restaurant modern-day luxur:r. The resort offered Blood) Marys and, of contirwed on pa~e 29 BUSINESS JOURNAl.· PAGE 44 December 2QQb.