SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

SharePoint Podcast – The Intrazone Episode 31 – Jeff Teper at SPC19

TRT: Show Intro [00:00:00:00] 1. Topic of the Week – SharePoint Conference 2019 2. Guest Perspective – Jeff Teper, CVP 3. Show Wrap

TC VO Dialogue #1 SHOW INTRO THEME MUSIC 00:02 Chris Welcome to The Intrazone. I show about the SharePoint intelligent intranet. I'm Chris McNulty here as always with Mark Kashman. Mark Hello! Chris It is great to be back here in Las Vegas for the 28th time. Mark It’s been many, many Vegas trips. I think you know how to get around Vegas now. Chris So today is very special because we're recording day one. Right after the keynote. We're going to be sitting down just a few minutes with Jeff Teper. We got a lot of claps in the keynote and we want to get from Jeff, which is the, what are the ones that he was most excited about? What did we learn? He's the team

captain.

He liked the team captain, not Godfather, team captain. Team captain of Mark SharePoint, OneDrive, Office. OMG. Omg. Oh my goodness. Chris Right. Um, it's amazing to be back here in Las Vegas. Mark, let me just ask you quickly, day one of the conference initial impressions. 00:55 Mark Ah, it's great. It's really nice to see the community as always. I sometimes forget, you know when you travel on the plane and you think, oh, I'm just going to the conference and I forget that. I'm just going to see a ton of faces that I know. And in the back of my mind I'm thinking, okay, finish the blog, get your session ready, what do they need for the keynote? Dan is doing a wonderful job, Dan Holme. But first impressions landing on the ground was things were going really smoothly. You know, always with a keynote, you've got last minute things and the keynote prep last night and then delivery this morning I thought was really good and I'm already getting ready for sessions and hearing feedback from what the attendees are already getting. So far so good, it seems like really smooth sailing and really good information outset. 01:34 Chris My initial impression is it's bigger. It's definitely a much larger event than it was last year. And just the scale and scope of it is, it's a refreshing reminder of how

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

passionate our community, our leaders, our engineers are about everything that we're doing here. Um, one thing that we will definitely make sure we get in the show notes. If you are listening to this, you may be at the conference. If so, why aren't you at a session right now? But if you're participating in this after the fact, please, we will include a link to the SharePoint virtual summit. Our entire keynote was Streamed online and you're going to be able to participate in that from the comfort of your own home car pod hammock. 02:15 Mark Actually, the short audio link for you is Aka.ms/SPC/Summit. 02:24 Chris That's really impressive. Hey, you know, as with all things I have to sneak in a gratuitous sports reference. 02:28 Mark I thought you were gonna at least go for basketball. Looked like there was a big win last night. 02:33 Chris There was a big win, and it's going to be the Warriors. It's their fifth time in a row that they're going to the championship. Putting them in the league with my favorite hometown New York Islanders, 1980 to 1984. Enough of that. You're at the Intrazone that we're giving you nothing but Jeff Teper unplugged. So, events, FAQ, all your long time favorites, we'll save those for the next podcast. It's all about Jeff. Up next, Jeff Teper sitting down with Mark Kashman and me. #2 GUEST PERSPECTIVE – JEFF TEPER TRANSITION 03:00 Mark Are you ready to enter The Intrazone?

Jeff I feel like Al Pacino in The Godfather, to Mr. Congressman.

Mark And somebody taps you on the shoulder and tells you some things. I will ask you for a feature. If you do not deliver on this feature - Well, we are live here in Las Vegas. I will say again from a SharePoint conference perspective, but for the second time on The Intrazone, we have Jeff Teper joining us. Jeff, welcome to

TheIntrazone again.

Jeff Thank you Mark and Chris. It's great to be back.

We're here at SharePoint conference 2019 I know people have had reflections Chris about, well, five years ago this happened at the Venetian or what happened at Mandalay bay. We're talking technically, we're not talking after hours, so, but I'd love to get, you know, one of your favorite memories from at one of the earliest SharePoint conferences. 04:02 Jeff Yeah, there was one where we had an attendee party and it might've been at the Mandalay Bay and I walked around the party and I had seen the attendee list and new people come from around the world, but when people come up to you and introduce you and they say, I'm from New Zealand, I'm from South America, I'm from, you know, Turkey. It's just, and they've came to a conference on the other side of the planet to learn about the latest SharePoint innovations and, and meet with people in the community. That was really, that memory probably

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

stands out more than ever. It's just the sheer scale of people who are excited to come to an event like this. 04:42 Chris I'm also sometimes fascinated by the people who come to every one of these events when you factor in some of the third party things. And we go to conferences and be like, didn't I see you in South Africa three weeks ago? And they're like, “Yes!” 04:52 Jeff Yeah, there was one not in, gosh, I hope I don't get them into trouble. I don't think I will. But Simeon, somebody you know, worked in the SharePoint team in the very early days when we had you're more manual testing at that point and automated and uh, Simeon led that team and then he later went on and did a couple of things in the community and now works at a content panda with, uh, Heather Newman and does some other stuff. I just ran into him and he lives in Hawaii as a great life and yet continues to want to connect to the community. And so it's, it's pretty amazing. 05:32 Mark I just liked how in in your keynote you actually dedicate time not to just think the community, but to welcome new people into the community and really to address that. It is wonderful. 05:40 Jeff Cause there are, you know, there are stories like that. There's also people who are, uh, like Kevin from the keynote, uh, people who, uh, may or not have been deep in SharePoint a few years ago, but now is betting, you know, a multibillion dollar acquisition success on the combining the culture of two companies impacting 50,000 employees in a matter of weeks. Whether people are going to understand and act as one or not. And so that is an incredibly mission critical communications change management effort based on SharePoint. And so it's fantastic to have both newcomers to an event like this, but also some of the, some of the old time community too. 06:19 Chris I think that's a great point. I mean we, you know, it is humbling to see the ability to use technology to connect people from the community around all over the world, but at a much more practical basis for an organization that needs to connect it's people. It's a great means to do that. 06:34 Jeff Yes, it is fun to just sit back in some of the bright space between the sessions or in the hallways. There's a portion on the second or third floor where it's a sort of elevated seating area and you can see people sitting down and mingling and chatting there and it's, it's a great part of this event that we sort of sometimes forget between the sessions and the parties. Is, is just talking to other people. 06:59 Mark I agree. Um, I've heard you say one of your favorite things is a focus on fundamentals like performance. Um, when one of the big themes that you spend time on in the keynote was this notion of turbocharging 365. There was a focus on files in that perspective, but it was a, a broader than files. What does that mean for people when they use SharePoint, OneDrive, Office now in going forward, things getting turbocharged. 07:24 Jeff There's been a lot of studies in usability design about how important performance is. You know, people certainly talk about it in the most monetized double way where search engine vendors, if they don't return a page quickly enough, you know, how much that money train, that translates, and that's been always true in Office. You know, as we shifted to the graphical user interface

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

from character mode years ago, uh, the hockey stick and windows I off in Office happened when the performance got fast enough. Same thing on the web when we all switched from dial up to uh, having, you know, DSL or cable modems in our house, uh, when we went to two g and three g on our phone, there was sort of a hockey stick of adoption. And with the cloud, a lot of people's data is now no longer down the hallway. It's, uh, around the, around the world and we've got to make sure that we can get to it and you know, near the speed of light and reduce the chattiness back and forth. 08:22 Jeff And so there's been a lot of work we've done in Office in SharePoint and Azure so that you can open a large PowerPoint like today's keynote, that deck, the slide deck we used for today's keynote was quite huge. And I had to review some of the slides for, at this morning when I open up PowerPoint, what it does is go fetch the first couple of slides. I can start looking at those and in the background, uh, it brings the next few down and that seems sort of like an obvious thing. That's how web the web works. But we had to rearchitect how we pass files around between Office and SharePoint in order to do so. Uh, we just, it's our job for people to not even think about this stuff for it just to be fast. 09:01 Chris Backend fundamentals are essential. But another place that we see you in the team really doubling down is in design. You know, we've been investing in the fluent design initiative and things like the look book. What do you think are the biggest reasons why and how we achieve design excellence? 09:19 Jeff That's again, sort of 10, 20 years ago, people were willing to tolerate experiences that weren't quite so simple, uh, because they weren't quite as dependent on technology every day in for every employee. And now that, so much of every business process is involves a screen of some sort. It could be a phone or desktop form factor or something like that. The, and people have people's time is very precious. We've got to make it usable first of all, but also engaging. So they want to come back and use it again and use it as a way to convey information to other people. And so when I came back into the SharePoint team about, I guess it's been almost four years, you know, one of the things that was sort of on my to do list to amp up versus the past was really an empathy in design. 10:03 Jeff So I spent quite a bit of time, uh, with the design team. We had hiring some new people, expanding the team, uh, and uh, Denise Trabona was one of the hires we made in the team and Denise leads to SharePoint design and we gave her the space to hire people and just obsess over every last detail of the design. Working with her peers and design in our team, like Tyler Rasmussen and Ken Fry, Denise's manager, and the design directors across Microsoft. It was clear to us that we needed to not just make each individual product easier to use and more engaging, but it needed to work better as a system. We heard that, uh, the silos that we had built up internally that maybe led to more agility for each team in Microsoft, we're coming out the other door is things that our customers had to stitch together. 10:52 Jeff And as we came up with the strategy, we announced that the future of SharePoint three years ago, where, you know, things are more componentized, where flow is inside SharePoint, SharePoint projects, a files experience that's in drive in OneDrive. And in Teams, the SharePoint home sites gives you an out of box intranet that has components from and Stream. If those things have

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

different design languages in different interaction models, it's cacophony. And so it became important than not only we optimize the design in each product, but we work together. And so that's where, uh, two years ago we introduced something called the fluent design language at Microsoft that is a bit more modern and, uh, evolved from the previous, uh, MDL, Microsoft design language that some people might have remembered as . And I think people, design experts in the industry have raved about what we've done with fluent. 11:49 Speaker 3: Coincidentally, the SharePoint and OneDrive team, Tyler's team, uh, in one in OneDrive came up with the components, uh, the web toolkit for implementing our design language, uh, for third party developers as well. Because again, you don't want just SharePoint and Teams or Yammer and SharePoint looking good. You want the custom solutions looking good. And so we have to project this design language into customer and partner solutions. And so it Builds our developer conference. We introduced our fabric Ui toolkit that supports now this new fluent design language as well as the previous MDL language. And you'll start seeing that across all the Microsoft products. And so that's probably more geeking out on designers than you wanted, but uh, it's a bit a big amusement. 12:43 Mark We hear it as a super important thing because people are complimenting like I actually do like the SharePoints. Yeah, I do want to share that and promote it. You know, it's a big difference. You know what? I hear people that are proud of what they've set up, not that it's functional, it does what it needs to do, but that

they can lead with it. And people are going to like it.

It's really interesting theories. A dialectic that's going on. Some of the stuff that Chris we're Building like that. Some of the templates in downloads my team, we're Building the white papers, the demo environments, all of that. The design team is getting involved in those and really challenging us to think through, well what's the customer experience? What's the user experience? Not just in product, but making sure that we have a very broad definition of what it means to be product.

And I think it's, you know, it challenges us a bit, but I think it's a great initiative. 13:27 Jeff And one other thing that's sort of related to that that I see in the back of Mark's right now. One of the things that I was most passionate about in my passion exceeded some people's, uh, expectations internally was like a really dangerous line, was evolving the icons because our icons there, the first thing you see when you see our product, most people wouldn't be able to articulate it, but those came from different color palettes. Uh, different perspectives, different philosophies on shadowing and depth. And you can't really explain it, but from the first get go it doesn't because they don't look like a family. It doesn't look like the products work as well together. And because the, it's a different design language, it doesn't convince modern, but we you would not believe when you have to design these icons that address accessibility by everybody, usability, the ability to scale big to small land in places like the system tray for the OneDrive icon sit and color on black, like in the windows task bar, uh, in white sitting on phones. You know, that was a signal both externally but also internally that we're going to take real pride and craftsmanship from the get-go and how our products compose together. And I just love picking up my phone and seeing our icon family and seeing right there, the Microsoft products are easier to use, modern and designed to work as a family.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

14:57 Mark I think it's great. I love that. Uh, if we hadn't taken on fluent design, we might have had to innovate SharePoint duct tape to piece it all together. So let's move onto sort of the day's announcements today being the SharePoint conference 2019 May 21st you and your team up on stage announced a ton of stuff. You even said what we did on the blogs. We blogged about a ton of power, but let's land on a couple of things. Starting with what you were most excited to reveal today. 15:24 Jeff Probably let me start with one thing that I think will impact everybody. Everybody every day is that simplified sharing integration with Outlook and Teams that I'm really oud going back to this sort of new platform composed experience, the strategy that we deliver from the cloud, from SharePoint, a new sharing experience designed by or OneDrive team that plugs into all our apps on all platforms. And so when IT sets policies or wind and users make choices about whether they want links to be for it or not, it's a consistent experience across apps and platforms. Uh, but we had one more step to take, which was really integrating that inside Teams in Outlook because you had to go get that link from OneDrive and SharePoint or share from there. And that's not all the ways people work. They often do in, they hit the paper clip and we wanted to make the paper clip magic that it knew who you were sending email to an Outlook. 16:28 Jeff It knew what channel and the channel permissions in Teams. It helped you through this choice about whether you wanted things forwardable or not beyond that immediate set of people. It enforced it policies and set us up as we innovated a in the future that it was futureproof that you didn't have to install new software on the desktop. It just, or the phone, it just got magic. So that was, that was a great thing and Jason Moore showed a lot of other stuff but that was one that I was particularly excited about. Differential sink was cool. Um, again, SharePoint, Karuana Gatimu helps show SharePoint lists and document libraries with really rich formatting. This sort of, you know, we glazed over that a little bit because we've talked about it in previous events, but this conditional formatting with bar charts and visualizations, uh, and custom schema and having that augmented by AI and flow, this sort of business process meets AI on a rich SharePoint lists in library all sitting inside Teams and interacting with Teams in the actionable messages. 17:31 Jeff There's a lot there. I just said a lot but it is, I, I'm, you know, this pattern of modern solutions powered by SharePoint I'm really excited about, we talked about the architecture investments and I re showed this the work that Satya talked about it at Build with the fluid framework and how it is Building on

SharePoint. Home sites was great. It was great to get even more out of the box with Streaming, Yammer and SharePoint and see, you guys would know the exact number of partners that we had that were home site partners.

Mark There was, I think about twenty or so on the slide.

Chris Yeah. One of our, it's one of our tensions is as we innovate in the SharePoint user experience, how can we bring customers and partners with us? I always sort of stress about this, that as we do this new design work where tomorrow SharePoint's better than today's design will anybody know?

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

18:21 Jeff Well they get the UI or whether they have they so customized that they don't get it to shine through. And we've been working really hard in the last couple of years so that the UX innovation shines through that you don't have to switch modes to some future, a modern mode or something like that. And so to have

these really innovative companies embrace home sites and communication sites in their Ui was great. Uh, Naomi showed some work at the end. Microsoft search, I'm really proud about that. I talked about the machine learning and how Teams like Bing in Office and SharePoint are working together on that. Uh, and so those are good in there a lot.

Mark One of the ones that I am just personally excited to give a try is that from the new Stream mobile app, you'd be able to upload your own sort of the recording on the go, you know, sharing that other team. 19:07 Jeff Uh, Joe Belfiore who runs the Windows experience in edge team and I co-host a event of Microsoft product leaders and we had one back in March and we do, it's sort of TED talk style with different product leaders come up and give their pitch on what they've learned. And Chris Pratley who works for me long time, amazing, amazing Office product leader, uh, worked on word, did one note, did sway and now leads our OMG team. And so Chris, uh, Stream is in that group and Chris reminded us at that vent what we all know, which is in people's personal lives, they're increasingly switching to video is the basis of communication. A little quick video to tell a story, celebrate an event, you know, it could be, you know, a not for profit cause it could be some celebrating a birthday. 19:59 Jeff And, uh, there really shouldn't be any reason why that applies in business. And in fact we've been embracing Stream and trying to get it as much as we use Stream for things like live events. And the CEO town hall, Satya gets up, does the monthly town hall, it's hosted on Stream. People collaborate on Yammer. That's great. But it would be really a tragedy if that's all that video was in business. And so what Chris and the Stream team are trying to do is democratize video, much like SharePoint democratized websites, PowerPoint democratized presentations. We forget about this, right? It used to be a special tiny number of people who would make websites and slide presentations. And so why not the same with video? Why not have uh, the engineering team for a new product record a short little video and say, Hey, let me talk about this new engineering innovation record the two minute video, send it out to the team. 20:51 Jeff It's there on Stream so anybody can find it. It's there. And soon we'll be in the and Microsoft search to be searchable and we're going to wake up in two, three years. And say, Oh my God, where did this video transformation come from at work? And it has to start with making it super simple for somebody. Imagine all the people from our team who are here at the SharePoint conference, open up that Stream mobile app now and say, Hey, I just had, I don't have time to write this down. I just met with a customer, they told me x, Y and z goes to Stream and you can discover it and see it in Teams and SharePoint and so forth. So I am really excited about that. 21:28 Mark The other one I wanted to tease out of you, cause I think it's a cool feature, but you'll probably lean in to maybe sort of the value prop better than I at this point. Um, but say I wanted to get a file from you and Chris and you would be able to

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

bring it back to me and not be able to see which, what, what other people submitted that the feature is called a request files. Yeah. Maybe you can talk a little bit about that. 21:50 Jeff You know, sometimes we get focused on these really hard problems. Like one we've rolled out over the last three, it's taken three years’ worth of work is multi geo, so that large multinational companies could have team sites and individuals, OneDrives in mailboxes in different locations in the same company. Massive amount of work changed about just about everything inside SharePoint. Huge portion of the team had to work on that. And so you tend to focus sometimes on these really big things like, oh, we've got to go do multi geo. Uh, but sometimes something that is maybe not as complex to write, but it's very complicated to design and think through and iterate and iterate to get it just right. Uh, we're trying to invest a lot of capacity in the team and those sorts of things, uh, that address everyday needs that are just delighters. 22:42 Jeff And so this ability to create a folder and say, hey, everybody dropped their SharePoint conference decks in here at blasts out in, automates this workflow that everybody does every day. You know, it's just one of the reasons people will say, Oh yeah, that's why I should use this thing in the cloud as opposed to

storing things locally.

Chris One thing that we've noticed kind of about your leadership across OneDrive, SharePoint and the rest, you really practice what you preach. Let's be semi- transparent here. I'm not going to read the post, but it's only been a couple of hours since you were on stage for the keynote. And there is a SharePoint news post internally at Microsoft.

Jeff Yes, that I wrote, we have a web part for SharePoint as people know. And I wanted to put on that page, uh, the tweets for the SharePoint conference and I, I could do it, but it didn't work exactly the way I wanted. 23:36 Jeff So in addition to practicing what I preach, there's feedback from you want to make the product better. And so there'll be a little feedback today. But we did do a, we do a post that showed, uh, in the public language we used what this event meant, but also, you know, the things we're trying to stress from a cultural standpoint internally. Satya has really focused us on or being customer driven operating as one Microsoft and embracing diversity and inclusion. And I really felt like we did that at this event in the keynote. Uh, we modeled all three of those. And so part of what I'm trying to do, just like decay to talked about is use our intranet to communicate to our employees will have, I'm not, I'm not sure about the exact number, but this is close enough. We'll have 150 new people join the OneDrive and SharePoint engineering team this year roughly. 24:23 Jeff And so not everybody in the team has been with SharePoint since Tahoe and has been the like seven SharePoint conferences or whatever it's been who may be, has never touched enterprise software before. And so what we've got to do is you SharePoint authentically from the leadership, including me, but also you

know, a lot, you know, my direct reports and use our own tool to convey to our team what we're about. And we're about customer obsession operating as one Microsoft and being inclusive both internally and with the community.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

Chris So as a consumer of our technologies, I know that you are great advocate for our customers when you go just draft review and do this stuff. But do you ever find yourself looking at an innovation and saying, “Oh yes, I know other people will use it but I want that too.”

So in addition to the OneDrive and SharePoint team, my lead, that sort of core Jeff Office and design team, uh, which is sort of the biggest job I have. 25:20 Jeff Our PowerPoint team is in um, Silicon Valley. And I was about a month or so ago, maybe two months I went down and visited them and they are working on some mind blowing stuff that I can't talk about. In the spirit of things you saw with PowerPoint designer where you throw three pictures on a slide, we come up with alternative layouts for the world votes on which layouts are interesting, our ML gets better and we get better. We next move to Eikon. So a few of you know, you know, if you talk about growth in engineering and teamwork and put those on the slides, we will come up with icons to represent those. That's sort of the epiphany has gone off about the upside potential of that in creating engaging presentations with a lot less work. I mean some of you guys do it like a few years ago I did a SharePoint Saturday in Los Angeles or in Minnesota and I spent like all weekend working on that deck because I really wanted it to look good. And then I went back and think about the investment I spent and think, you know, a bunch of what I did could be automated by AI. And so for sure when we sit in some of these reviews, that was the probably the biggest one where like, oh my gosh, I can't wait for the PowerPoint team to get the next round of workout. 26:43 Mark I mean I just to uh, the one that I've been using is the Designer. Yeah. We literally throw on top of each other four or five images and then it aligns them, gives you a nice design. 26:53 Jeff And just you wait I think, I think, uh, this week, uh, you know, we've have SharePoint and PowerPoint working together where you can define enterprise content in SharePoint, so authoritative layouts in images and so forth. And so those suggestions cannot just be generic suggestions from other worlds, pool of content that gets refined, but they can be very relevant to your company. So, and again, even that is like the tip of the iceberg of what we're working on. 27:32 Chris One other initiative I think it's important for us to – I’d love to talk about with you today is you want –

Mark This is my joke that I want him to say. 27:41 Chris Like Arthur Curry, Aquaman, let’s talk Fluid. 27:48 Jeff That was a Kashman pun, right?

Chris Yeah. But the fluid framework is really powerful and I'm going to challenge you a little because I think it presents visually well and we're on radio.

Jeff A couple things. One, it's early. Satya did a demo of that technology actually Mike Morton, longtime SharePoint guy, now Office client guide, did the demo.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

28:14 Jeff Mike did the demo at Build, and it's early. We didn't have dedicated sessions on it and Build a or here. So we're working hard when there's a call to action in terms of getting your hands on the SDK, uh, later in the year we'll, we'll, we'll share that. We showed it because, uh, even with all the innovation that's coming in and say the next quarter, we wanted to show that we had a bolder vision cause it's part of people choosing to bet on us, both as in customers and developers. Developers have a lot of great companies in the tech industry to, to choose from to spend their energy on. And we do have, we've had, we've been working for the last, it's probably almost two years on, on what we now call fluid. Uh, I keep biting my tongue because you guys remind me that, uh, we should not build brand equity and code names and so I like that the idea that documents can be compound of different pieces and parts that live in different places and those fragments can be editable independently in communications. 29:26 Jeff Tools we think is a big idea. You know, you see this in the car, you know, consumer experiences. We see it and sort of the rapid rise of Teams that people want to do work in communications and chat now doesn't mean like big content isn't even more valuable than before. You still want to write a status report for a complex project. You still need to create a pitch for a big customer presentation. You need a spreadsheet that might model a multibillion dollar decision. Uh, but you want to sort of go back and forth on it and sort of little fragments. Uh, Hey Chris, could you update the budget? Hey Mark, could you update our positioning framework? And we've got good models that we've done moving people from attachments to links to APP mentions. Uh, but this is really the next step where we have a near zero latency way for people to edit the single version of the truth and have that transcend content and communications tools and be augmented by AI that you saw at the end. 30:32 Jeff The demo where Naomi showed in word AI was going to help you could at mention not just each other but AI to come in and help you in the document. And again, if we have a new platform that enables people to Build apps like that with humans and agents, you know, completing documents and doing so with fragments and different tools and different devices, it's a real breakthrough. And so we've had to do a new, you know, if you think about the tools that people have for this today, they write to rest or web sockets, uh, for these kinds of things. And to Build that on top of those is those are pretty primitive layers. And so we've, you know, we're doing a layer above sockets that allow you to pass distributed data structures around with high speed and still keep the data integrity. And then you need a storage system that can support that. 31:24 Jeff We've built one round of that in SharePoint that supports the Office realtime communications, but you really need to take it to the next level when you're talking about going from few hundred milliseconds to a hundred milliseconds for it to feel instantaneously. So we have another codename that also you guys didn't want me to share. You guys and Seth and Dan remind me that, uh, you build brand equity in these things. So we, I referred to it in the keynote is the SharePoint Next Gen storage layer, which is basically a tree structure of document elements that we implement in Azure blob storage in SharePoint and over their sockets protocol you can implement different, uh, elements of it. And we didn't talk about this very much, but you can have sort of branching and

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

versioning of all this like a source code control system. So you can use this slider to go back and forth in time and see everybody's changes. And so we've got a lot of school stuff, uh, coming there. It's not really near term. Uh, we're working hard and there'll be steps later this year, but we felt it was good to share both at Build in an SPC so that people betting their business on Microsoft 365 and Azure saw that we were, we had a pretty bold vision. 32:40 Chris It’s really fascinating if you, if you reflect on some not very recent history. In the 90s we hit, you know, IBM had the talent and initiative to be able to Build more component oriented file systems. And you know even we had Olay for being able to embed things into other documents. But when you start to put an Azure data center powering this and this ubiquitous always on high speed communication across devices, it's really like oh we probably should have waited until we had those things before we tried to. 33:05 Jeff Yeah. You know the another example that's a great version of like the popularity of components is we had the wet part model in SharePoint for a long time. We implemented, people will remember in V1 then we scrambled to adapt it in the second and third release on asp.net, because you know javascript and the dom and the browser wasn't sophisticated enough to your point to handle the things we sort of hoped and dreamed up. But it got some traction. People built lots of customized SharePoint things on the web part framework built on asp.net and then Java script got more powerful, super powerful. And when sort of, I came back in the team and it was time to sort of take components of the new level. We bet on some open source technology called react, which was a lower level component level. And then we built our component framework at the UI level, uh, in the SharePoint framework. 33:56 Jeff And it is the number one extensibility model and Office 365 it's growing. I think the slide was 375% year over year. It's just insane. And it's gonna get even bigger now that we've hosted it in Teams. Um, and so that shows you if you get the model right, people do want to Build these applications, assembling data from different places. We have an existence proof that we can do that phenomenally well in the SharePoint framework. We can now we're in the future we'll replace the plumbing of that with instead of raw sockets in and rest calls, this more higher level data platform that will make it easier for people to Build these interactive component based SharePoint sites. 34:43 Mark So switching topics just a little bit, a SPC has a full D&I track, diversity and inclusion. And as you mentioned in the keynote, it's the 10th anniversary of Women of SharePoint. We have great sessions of the special event throughout SPC 19. Can you share your thoughts on the importance of this value of diverse cultural backgrounds in the inclusivity to empower and support all people? 35:07 Jeff Yeah, this is out. I'll be honest. This is something that I would have said from the very beginning was important to the team and I, uh, and me personally, but I would say my understanding of the issues around it, we're pretty superficial that I've learned a lot from a lot of people over the years. Um, my family, my friends, people I've worked with because uh, you, you sort of have a little bit of this mindset of when you first started in your own career that was sink or swim. It's like, yeah, it's supposed to be tough. You know, you work hard, you know, maybe it's somebody helps you out, you help them out. But uh, yeah, this is a challenging industry and Microsoft’s a challenging company. And so it's okay.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

Don't, don't be a jerk, but you know, and then you appreciate, you learn to appreciate as you talk to people. 35:57 Jeff That's a gross over simplification that I had that for people to do their best work, they need to be inspired and feel safe in a sense of belonging and that it's okay to admit failure and that like acknowledge that you're struggling on something. And as people come from different cultures and different masters of the English language and gender, sexual orientation, race, ethnicity, every time I spent time listening to an individual or group of people about the very real challenges they had or just the baggage, it just the emotional weight it took to feel belonging, even if nobody had outwardly been discriminating against them. It was just an eyeopener. And so, you know, as some extent it's easy for a guy that was a white man to sort of say, hey, you know - of course I feel comfortable. All these incredibly talented people that needed this strong sense of belonging. 37:07 Jeff It was time for the leaders in society and tech companies in particular because of our special position, in a bunch of dimensions, whether it's economic or influence, for the privileged, if you will, to step up and say, this is a really, really important issue that we've got to talk about and we've got to help make a difference that all these people in tech companies, or influenced or impacted by tech companies, we want to make them feel safe, supported, belonging, they have a voice. And so to the extent that a group of women formed a community within the SharePoint community to initiate the advancement of women in technology, like, I can't take any credit for that, but I'm so proud that they felt this community was a safe place to do that. That's like unbelievable. And so now that I understand the issue, maybe a little bit better, I still have a lot to learn. Like, let's amplify that. Let's like, let's change the world. It's really important, perhaps more important than whether we sell another copy of Office 365 or not. For sure. It's a lot more important than that. So, uh, let's, myself included, keep listening and learning and step up to the responsibility. 38:36 Chris You know, as someone who's oldest daughter is in their twenties, there's lots of signals that there's a lot of change that we need to make as a society and Microsoft's not immune to that. Yeah. But I think it's important that we have the dialogue because we can't start change in this we’re open to it. 38:46 Jeff And there's this, there's all sorts of new language that people are still working on to describe some of these problems. Uh, I used the word belonging. A lot of belonging I think is a good word for it. Whether somebody doesn't just feel not discriminated, but really truly welcome to team or family or community. Another a one we've talked about is sort of bullying and microaggressions that even in Microsoft there's been places where, uh, I've talked to a woman in our team who is relatively junior, somebody might occasionally say something like, you're not technical enough to understand that. And it's, that is really tearing that person down. Absolutely the most counterproductive thing in the world. And so there's no reason why we shouldn't come to work every day and build each other up. What are you accomplishing by the sort of snide bullying things that in frankly in old boy's Club in tech might've been a badge of honor 10, 15 years ago. We got to get rid of that shit and I think we have to step up to our responsibility in it.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

39:53 Mark It would be great to be able to influence anybody with even a bullying thought to say whatever it is you're feeling and taking those actions. It's amazing when you help somebody.

Jeff Yeah. And so half the battle is realizing some of us have done that in the past in the interest of like raising the bar for our team's performance or instead of

saying, that's not good enough, let me help you, let's work together to Build a better user experience or something like that. Uh, we shortcut that with some comment that really tear people down in humiliation is not a growth tactic. Perhaps it has been used too frequently in tech in the past, but certainly in our team. Uh, and in Microsoft, I know Satya cares deeply about this. That is not how we're going to grow people. 40:45 Chris So from growing the performance of a team to individual performance. I remember three years ago I was fascinated when we, it wasn't technically SharePoint conference, it was the future of SharePoint event on May 4th, 2016, which was a virtual event. But it basically felt like you ran a marathon on your way to keynoting that. I did. And I believe you continued that. 41:11 Jeff I did. It was getting gearing up for the future of SharePoint event three years ago. I'd done some half marathons and ran where I said, you know, to keep work life balance. One thing, , longtime Office leader many years ago, uh, told me that how you sustain high performance in business in if you have ambitious, is have ambitious goals in your personal life. And they can be anything as w we're going to talk about running. But it doesn't have to be running. It can be music, it could be cooking, it could be whatever. And so I thought, okay, we have this big launch in the next generation of SharePoint coming up. How can I balance that out with something in my personal life? And so I haven't run a half marathon and I've always been the person at the end who said like, I can't believe these idiots who are due to of these back to back. 41:59 Jeff What is wrong with these people? I'm exhausted and I that you know, a lot of people do it and they're not all super athletes. I'm not a super athlete and so why not give it a try? And I just did a few weeks ago, my seventh, the London marathon and I'm going to Berlin later this year. I have a OneNote notebook that I store in my personal OneDrive that's got a page that for each event in the training plan that I've written and the things I've learned from the past one, and it's all very structured. And the other day I realized, wow, all this work I've done sort of to take the marathons I've done for every six months and use our tools to analyze my performance and optimize it for the next one. Wow. I like that. I should do that at work to create the OneNote notebook for the next six months and write down my goals and the calendar and the action plan and so I've actually started to do that. 42:53 Jeff Where um, again the sort of balance in ambition in your personal life helps you in your work life is going to correlate.

If I see you signing up for another marathon, that means something big is Mark coming.

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

Jeff Yes. Fortunately this year Ignite moved so I can do - the problem with them in the fall was the Ignite was in the fall and that was at the same time. Now with Ignite moving, I can do a fall marathon.

Jeff, it has been really great being able to sit down and talk to you today. We certainly hope that your next six month plan looking forward to Ignite might Chris include a chance to check in with you and what we're announcing at Ignite, as well.

I am excited about going to ignite. Uh, it's uh, we wrote a lot of checks today. Jeff Some of them have to cash before that night. Uh, I, we have some things we're working on is you guys well know that we hope will be ready in time to share it ignite and so I'm excited to fund the rest of the week and then get back to Redmond and get back to work.

Thank you for coming on The Intrazone again. Thanks.

Mark Thank you. You guys do an amazing job. I've heard such great feedback about

the dialogue on it was great on accessibility in a recent episode and so thank Jeff you.

Chris Enjoy the rest of the conference and safe running home.

Jeff Thank you. #3 SHOW WRAP + OUTRO TRANSITION 44:01 Mark So we thank Jeff Teper CVP of SharePoint OneDrive and Office for sharing all of his time here at the conference. But of course a little bit of time with us on The Intrazone. We know that the SharePoint home sites hit the home run today. Jeff is going to be off and running somewhere around here. 44:32 Chris Check out our show page for links to all of what we discussed today with Jeff and more. Go to Aka.ms/TheIntrazone. One additional note. If you're here at SharePoint conference right now and listening to us, you've made the right choice because obviously the interest zone is a far better way to stay educated and informed. Then going to those pesky sessions, but there's a whole number of great sessions that are coming up. I'll be presenting one later this week on the future of content services. Mark is presenting one on the nature of OneDrive and collaboration, but most of the Microsoft sessions throughout the week are also being recorded, so if you are listening to The Intrazone, you can create your own virtual SharePoint conference by Streaming that keynote live at SharePoint virtual summit and you can also participate in most of the sessions remotely through tech community. 45:12 Mark If you're watching The Intrazone feed, stay tuned in a couple of weeks, we'll have an episode that we actually recorded live at SPC 19 with Sue Hanley, Dave

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SharePoint Podcast: The INTRAZONE Episode – EP031: Jeff Teper at SPC19 Transcript

Feldman and Kerrie Lambert, so stay tuned for that episode coming up couple of weeks. 45:26 Chris We love hearing from listeners. Please send your questions and feedback for the SharePoint and OneDrive Teams. You can reach us with ideas and more by an email at [email protected] or out on the Twitter verse @SharePoint at @MKashman and @CMcNulty2000. This has been The Intrazone, a show about the SharePoint intelligent intranet. Thanks so much for listening. We are your hosts, Chris McNulty and Mark Kashman. 00:46:16:00 END FILE

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