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GOLD STANDARD Computing Pioneer Vic Golding on His Long Career 005 CONTACTS BUSINESSWORKS WELCOME SALES Embracing entrepreneurship in Hull and East Yorkshire Embracing entrepreneurship 05 2516-8428 842009 ISSN 772516 Business Works Magazine £3.95 Business Works 9 BUSINESSWORKS Summer 2019 CAN HE FIX IT? Yes, he can! How Mike Smith transformed Cobus Communications YOU’RE NOT ALONE Jan Brumby on why FEO is a networking group like no other I’M A HUMAN FIRST, LAWYER SECOND Summer 2019 We do things differently at James Legal - Nick Miller GOLD STANDARD Computing pioneer Vic Golding on his long career 005 CONTACTS BUSINESSWORKS WELCOME SALES Helen Gowland Welcome to the summer edition of BW – our fifth, and the magazine that YOUR LOCAL [email protected] marks our full first year. Print media is not without its challenges, to say the least, but when Helen founded the magazine 12 months ago she did so because she felt there was a gap in the market for a quality title aimed at LINK TO entrepreneurs in our region – a gap I think we’ve filled rather nicely, and I PRODUCTION hope you will agree. Steve Jessop It’s been a learning curve for all of us on the team, and, while I prefer to [email protected] call myself the ‘contributing editor’, I feel I’m rather more contributor than LONDON... editor, as the content of each issue of BW demonstrates. Although I’m no stranger to writing, I’m an editor by trade (indeed, nearly 20 years ago I was one of the first to come straight into the Hull Daily Mail as a sub-editor, and DESIGN train for a new qualification in sub-editing; previously you had to start as a reporter and work your way up). Providing four in-depth entrepreneurial Craig Hopson features plus a restaurant review and occasional other bits for each BW [email protected] edition has taken me somewhat out of my comfort zone, especially on top of my other ‘day jobs’ which include publishing and editing H&E naturist magazine and being a part-time sub-editor on the Daily Telegraph for PA EDITOR News in Howden. But I like a challenge – and I’ve really enjoyed talking to such a wide variety Sam Hawcroft of leading businesspeople and writing up their stories for BW. Many of them [email protected] have inspired me personally – I’m a small businessperson too, after all (well, not that small – I’m 5ft 7in… ok, I’ll get me coat), and, as Jan Brumby says in this very issue, running a business can feel like an echo-chamber if you don’t meet like-minded people and share ideas and problems. Through BW I’ve PHOTOGRAPHY met new people, and discovered new things – for instance, after interviewing Leo Francis Andy McLachlan of Fortress Health for issue 4, I started ordering their [email protected] supplements, which kickstarted a drive to start looking after myself a bit more – and I’ve since lost about 1.5st, am still taking the pills every month and feel better for it! in fi rst class On page 28, the rest of the BW team give their thoughts on how the first 07854 442741 year has gone for them. I’m looking forward to meeting up with them all, as well as a host of others whose help and bw-magazine.co.uk support has been invaluable (you know who comfort and style you are!), at our first-year celebration at the Hallmark Hotel on June 14. Sam Hawcroft, BW Editor Arrive for work refreshed and ready for action with a great value All contents copyright © 2019 Business Works. All rights reserved. While every effort is made to ensure accuracy, no responsibility can be fi rst class ticket when you book direct and in advance with accepted for inaccuracies, howsoever caused. No liability can be accepted for illustrations, photographs, artwork or advertising materials hulltrains.co.uk while in transmission or with the publisher or their agents. All content marked Profile should be regarded as advertorial. All information is correct at time of going to print, May 2019. www.bw-magazine.co.uk For full terms and conditions, please see our website. 57289 FHT Business Works Ad_205x260.indd 1 21/05/2019 09:19 CONTENTS SUMMER 2019 Embracing entrepreneurship in Hull and East Yorkshire 08 46 22 34 14 FEATURES REGULARS 06. NEWS 08 COMPUTING PIONEER Phil Ascough talks to Vic Golding about his long career. 12. THE COURT FILES 14 YOU’RE NOT ALONE 20. QUICK Q&A Jan Brumby on why FEO is a networking group like no other. 40. OPINION CAN HE FIX IT? 41 22 45. QUICK Q&A How Mike Smith transformed Cobus Communications. 50. EVENTS DIARY 32 READ ALL ABOUT IT Hull’s libraries are fast becoming spaces for arts, culture and business as well as books. ls LIFESTYLE 34 DOING THINGS DIFFERENTLY Sam Hawcroft talks to Nick Miller 06 NEWS NEWS 07 Independent broker People go online and think they can get Mike said: “At the time I bought the very well. Our business grew every year and have left the high street because they know their cover at a lower price but they often business there were about 60 different it was down to customer service.” they can make money from a digital service, moves with the times to come back to us when they find out they independent insurance businesses as well Anne opened a Hull office in Holderness and with other firms closing we’ve never can’t claim for something that’s gone as large firms and individual operators, but Road in 2007 and in 2010 opened a been so busy. reach 50-year milestone wrong. quite a few were closing by the time I left. Cottingham office which relocated to “We made a conscious effort to streamline An independent insurance broker that “We have access to the same facilities as “There was also more competition from larger premises in 2017. The bulk of the the way we did things and to be better has expanded throughout East Yorkshire the direct companies – dynamic pricing, national firms selling direct by phone and business is personal insurance – home, form a business point of view, maintaining is celebrating its 50th anniversary after which can change on a daily basis, but you advertising on TV, but the location of our motor and travel – but the commercial side that face to face service that other moving with the times and seeing off tough don’t see the real value of the policy until offices encouraged people to call in deal is expanding. businesses have abandoned. We are local competition. something goes wrong and you have to face to face. We survived by being friendly Anne said: “Over the years some people, we enjoy that approach and we Long-serving staff at Hedon Insurance have make a claim. with people and looking after them. The competitors retired and there were a lot of realise the importance of it. We are part of seen their sector dwindle to only a handful “It’s almost always the case that when bigger firms didn’t look after their clients mergers and acquisitions. The larger firms the same community.” l Anne Walters, Managing Director of Hedon of current operators in the region compared people are claiming on a policy they are in Insurance, outside the firm’s latest office which with more than 200 when the firm started a vulnerable position because something opened in Cottingham in 2017. – before the introduction of direct selling difficult has happened to them, their family through TV, telephones and the internet. or their property. That’s when they find out Cladingbowl, he opened and subsequently TRAINING SUPPORT HELPS ORTHOTICS COMPANY But as other brokers around the country whether the policy is what they wanted and sold a second office in Barton on Humber, have closed, Hedon Insurance has expanded. what they thought they had signed up for. and he sold the business when he retired in TAKE A BELT AND BRACES APPROACH TO EXPANSION The business, which was started when a Our challenge is getting people to think 1987. A specialist training provider that won an growth. He added that the benefits their work schedule and others fit it into “man from the Pru” opted to set up on his about that when they take out the cover in The new owners ran the company for two international award for courses aimed at would be felt further afield as a result of evenings and weekends at home.” own, now employs 24 people in four offices. the first place.” years until it was bought by Mike Medforth, helping firms safeguard their finances is HCUK now targeting businesses in the Lakeland Orthotics was launched in 2015 Anne Walters, who joined the business in Jeffrey Cladingbowl was well known to who had been looking to buy a local now offering further tuition backed by Greater Lincolnshire LEP area as well as after the liquidation of its predecessor, 1993 and took it over in 2006, said the householders and small businesses as the business after a long career with Smith & a new round of funding and by success the Humber, and with Beccy choosing E Smith & Co Surgical Ltd, which was strategy was to continue to grow gradually local agent for the Prudential when he set Nephew and Reckitts. stories from businesses. Cumbria as the location for her new established in 1945 by Eric Smith, by providing a personal service supported up Hedon Insurance in 1969, a year when Under Mike’s ownership, Hedon Insurance Golding Computer Services is delivering venture.
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