2019-20 Annual Report & Accounts
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2019-20 ANNUAL REPORT & ACCOUNTS Photography by Tom Arran Welcome Emma Latimer from the Accountable Officer Welcome to the 2019-20 Annual Report & Accounts for NHS Hull Clinical Commissioning Group (CCG). We hope that it will provide an as we continue to develop our next decade. The Partnership has overview of the CCG’s progress strategies to address the NHS Long achieved its goal of becoming an Term Plan. I want the CCGs to be Integrated Care System (ICS) this year, and performance over the last exemplars, in terms of our ambition which is recognition that we work year, as we continue to work for our populations, and in how we well together as a system and have with people and partners to discharge our duty as responsible the strong relationships needed to create a healthier Hull. commissioners. deliver better health outcomes for our population. At the time of producing this report, Looking back over the year in NHS Hull CCG has a major role in the health care, the Hull CCG team and I’d like to thank our public sector and local response to the Coronavirus wider NHS, public and voluntary voluntary partners who are working pandemic, to support and co-ordinate sector partners have continued to together with us at neighbourhood health and social care services with do their utmost to improve services level to make a difference to the lives partners across the system. for our population. This report tells of some the most vulnerable residents a compelling narrative of how we in the city as part of our Health and I would like, therefore, to begin are trying to address our health Care Place Plan. with a tribute to NHS frontline inequalities, making a fairer Hull We were pleased in July to again workers and care home staff who are whilst trying to improve the health experiencing the most distressing and receive an outstanding rating and well being of the population for Hull CCG, reflecting sound difficult conditions, - often putting we serve. patient care above their own safety. financial performance, innovative We are so grateful for everything We have completed our first commissioning and assurance that they are doing during this difficult successful year of operation of the patients are involved in all our work time, alongside all the other key Jean Bishop Integrated Care Centre, programmes. workers such as police, teachers, been one of the first CCGs in the UK Thank you as always to our CCG staff, transport workers and social care. to launch a Homeless Discharge Hub, Board members, Lay members, GPs established the Targeted Lung Health March 2020 marked the end of my and their practice teams and our local Check programme in Hull to help save voluntary sector. 2020 will continue first six months as Accountable Officer hundreds of lives and initiated some of Hull, East Riding of Yorkshire and to be a very challenging year, but I’m exciting projects to raise aspirations in grateful for the amount of energy, North Lincolnshire CCGs. I’ve seen young people. some excellent collaboration across passion and effort that everyone has the three organisations and the The Humber, Coast and Vale put in over the last 12 months - where mutual aid and teamwork has been Partnership Long Term Plan was we hope we have served the people invaluable during the pandemic. successfully launched this year which of the city well. We need to maintain this great will support 1.4 million people in the joint working, post-COVID-19, region to live healthier lives over the If you need this document in an alternative Accessibility format, such as large print or another Statement language please contact us by: Emailing: [email protected] Calling us on: 01482 344700 or Tweeting us: @NHSHullCCG 02 NHS Hull Clinical Commissioning Group Foreword Dr. Dan Roper from the CCG Chair Any review of our year must be dominated by recent events as the Coronavirus has been a huge challenge professionally and personally for all working in it – it is the test of our generation. Changes we have talked Once the pandemic is over we will the Health and Wellbeing Board for making in the delivery of need to pick up the threads of the work they have done this year. service as normal and there will be Finally, to all our front line clinical Health Services for years huge amount of work for us and have happened in a matter colleagues, care staff, and those our partners to do to look after providing essential services to those of weeks – in primary those patients whose care has been in need. We owe you a debt of care, secondary care and put on hold during this difficult gratitude the scale of which we are voluntary services – a huge time. Other illnesses and diseases do not yet sure of, but what I do know not go away during a pandemic and is that we should pay it back over a rise in consultations done by we are fully aware of that. telephone and video without very long time… Adversity has strengthened seeing the doctor face-to- partnerships with our colleagues face wherever possible with in secondary care, primary care the patient remaining in the and the community both on a safety of their own home. professional and personal level and we must sustain those in the future. " Adversity has There has not been a time in the last This crisis has brought out the best 100 years where the conditions that in so many people. I want to thank strengthened doctors, nurses, staff in care homes GP colleagues who have been at partnerships with and other frontline staff have been the frontline of the pandemic from treating pose such a direct threat to the very beginning and all the staff our colleagues in their health, and indeed their lives. at the CCG who have worked so Tragically we have lost colleagues incredibly hard, not just through secondary care, who have given their lives in the the last few weeks but all year long. act of caring for others. Being Being apart has somehow brought primary care and grateful and thanking them - as I us closer together. am sure you do - for their sacrifice the community" in this situation just does not seem The Primary Care Network Clinical enough. We do, however, know the Directors have done a huge amount level of support NHS workers are of work in their practices and with receiving from the public and it is a colleagues, and have demonstrated great source of comfort. amazing leadership. I also want to thank my CCG Board colleagues and Cllr Hester Bridges and the team at You can also contact us by post: © NHS Hull Clinical Commissioning Group. All rights reserved. Not to be reproduced in whole or in part without the prior NHS Hull CCG, 2nd Floor, permission of the copyright owner. Wilberforce Court, The accounts for the year ended 31 March 2020 have been Alfred Gelder Street, prepared by the NHS Hull Clinical Commissioning Group under section 232 (schedule 15,3(1)) of the National Health Hull, Service Act 2006 in the form which the Secretary of State has, HU1 1UY. within the approval of the Treasury, directed. 2019-20 Annual Report & Accounts 03 2019-20 Annual Contents Report & Accounts 14 18 22 34 77 Part One: Performance Report Public involvement in service change 2019-20 24 CCG Board Membership 2019-2020 48 Better payments practice code 76 We are Hull CCG 07 Digital storytelling 25 CCG Committees 50 Staff Report 77 Performance Overview 2019-20 We said…We did… co-production work in 2019-20 26 Personal data related incidents 50 Promoting Equality 2019-20 77 from Emma Latimer, Accountable Officer 08 Enhancing patient experience 26 Modern Slavery Act 50 Staff policies 81 NHS Long Term Plan 08 Highlights of a year in health 2019-20 27 Access to Information 50 Disability policy 82 Humber, Coast & Vale Integrated Care System (ICS) 09 Improving Quality 30 Handling complaints 50 Staff engagement and wellbeing 82 Hull Health and Care Place Plan - Action to reduce health inequalities 34 Emergency preparedness, resilience and response 51 Staff consultation 83 Our People, Our Place 10 Contributing to the delivery of the health and Statement of Disclosure to Auditors 51 Trade union facilty time 2019-20 84 Humber Acute Services Review 11 wellbeing strategy for Hull 36 Statement of Accountable Officer’s Responsibilities 52 Health and Safety Performance 2019-20 84 Commissioning programmes 2019-20 12 Performance on NHS Constitution and Quality Governance Statement 53 Gender composition 86 Unplanned (emergency) care 12 Indicators 2019-20 37 Remuneration Report 69 Sickness absence information 2019-20 86 Planned Care 13 NHS Oversight Framework 2019-20 42 Remuneration Committee Membership 69 Staff costs 2019-20 87 Cancer 13 Performance analysis 2019-20 42 Senior manager remuneration 2019-20 70 Parliamentary accountability and audit report 88 Maternity, children and young people 14 Sustainability Report 2019-20 44 Senior manager remuneration 2018-19 72 Mental Health 15 Pensions benefits table 2019-20 74 Integrated care 2019-20 17 Part Two: Accountability Report Part Three: Financial Statements 89 Other payments during 2019-20 76 Jean Bishop Integrated Care Centre 18 Corporate Governance Report 46 Pay multiples 2019-20 76 Primary care in Hull 2019-20 20 Hull CCG Members Report 2019-20 46 Audit costs 2019-20 76 Engaging people and communities 2019-20 22 CCG Membership Practices 46 04 2019-20 Annual Report & Accounts 05 Performance report Emma Latimer Accountable Officer 22 June 2020 06 We are Hull Clinical Performance Commissioning Group (CCG) Report NHS Hull CCG is a clinically-led organisation, which brings together 33 local GP practices and other health professionals to plan and design services to meet local patients' needs.