Bus Stop Accessibility and Safety

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Bus Stop Accessibility and Safety Toolkit for the assessment of Bus Stop Accessibility and Safety Table ofTable Contents Table of Contents Introduction ...............................................................................................................................1 Contact Information ...................................................................................................................2 Project Advisory Committee and Team ......................................................................................3 Members of the Committee: .........................................................................................................3 Myths of Bus Stop Accessibility .................................................................................................5 Principles of Bus Stop Design .....................................................................................................7 Barrier-Free Design .......................................................................................................................7 Urban Wayfinding ........................................................................................................................7 Safety and Warning ......................................................................................................................8 How to Conduct a Bus Stop Inventory ......................................................................................9 Sample Bus Stop Checklist .........................................................................................................10 Creating Accessible and Safe Bus Stops .....................................................................................13 Distinction Between ADA Requirements and Universal Design ..................................................13 Design Guidelines .......................................................................................................................14 Bus Stop Area and Bus Landing Pads ..........................................................................................14 Bus Shelter Design ......................................................................................................................19 Lighting ......................................................................................................................................23 Security .......................................................................................................................................24 Accessible Path ............................................................................................................................25 Route and Timetable Information ...............................................................................................29 Transit Signage ............................................................................................................................30 Amenities ....................................................................................................................................33 Identifying a Bus Stop by People with Visual Impairments ..........................................................38 Maintenance of Bus Stops and Shelters .......................................................................................39 Key Players and Agency Coordination ......................................................................................41 Interdepartmental Collaboration .................................................................................................42 Driver Training and Support ....................................................................................................43 Reducing Bus Operator Tasks ......................................................................................................43 Cooperation Between Drivers and Bus Stop Planners .................................................................44 | Page Technology and Product Links ................................................................................................45 Talking Signs® Technology ...........................................................................................................45 Automated Docking Systems .......................................................................................................45 NextBus ......................................................................................................................................47 i-Stops .........................................................................................................................................49 Bus Stop Shelter Product Links ...................................................................................................49 Urban and Rural Bus Stops .......................................................................................................51 Population with Disabilities in Urban and Rural Areas ...............................................................51 Rural Bus Stops ...........................................................................................................................52 Appendix A. Quick Bus Stop Checklist ..........................................................................A-1 Appendix B. Tri-Met Maintenance Guidelines ...............................................................B-1 Appendix C. Case Studies/Examples of Agency Coordination .......................................C-1 Appendix D. Sample Agreement for Private Road Bus Stop Placement ....................... D-1 Appendix E. Field Test Locations .................................................................................. E-1 Appendix F. Useful Resources ....................................................................................... F-1 Table of Figures Figure 1. Acceptable Color Combinations Based on Contrast .......................................................54 Figure 2. NextBus Information Flow .............................................................................................69 Figure 3. Bus Information Display ................................................................................................70 Figure 4. Disability Demographics in Urban and Rural America ...................................................74 Introduction INTRODUCTION us stops are a key link in the journey of a bus rider. For people with disabilities, inaccessible bus stops often represent the weak link in the system and can effectively prevent the use of Bfixed-route bus service. Physical, cognitive, and psychological barriers associated with bus stops can severely hamper bus ridership by the disability community, thus limiting their mobility and potentially leading to increased paratransit costs. This toolkit is primarily targeted towards staff at transit agencies and public works departments who are responsible for bus stop design and placement. The toolkit is intended to be a convenient resource that can be used to enhance the accessibility of specific bus stops, or help in the development of a strategic plan to achieve system-wide accessibility. Disability community representatives should also find in these pages material that can be used to advocate for accessibility improvements and barrier removal. Use the Toolkit to: We encourage you to selectively draw on the sections that are most relevant to your situation. Your • Determine minimum ADA feedback on the toolkit will be most appreciated, and can be submitted either via a telephone call to requirements Easter Seals Project ACTION, or via a short survey. Please let us know if there are critical topics that should be included in future versions of the toolkit. • Enhance bus stop accessibility through universal design • Inventory bus stops • Develop a strategic plan for system-wide accessibility • Advocate for improvements | Page CONTACT INFORMATION he Toolkit for Bus Stop Accessibility and Safety Assessment is provided by Easter Seals Project ACTION (Accessible Community Transportation In Our Nation). Funded through a coop- Terative agreement with the U.S. Department of Transportation, Federal Transit Administration, Project ACTION promotes cooperation between the transportation industry and the disability community to increase mobility for people with disabilities under the ADA and beyond. For information, questions or assistance, please contact: Easter Seals Project ACTION Address: 700 13th Street NW, Suite 200, Washington, DC 20005 Phone: 202.347.3066 or 800.659.6428 Fax: 202.737.7914 TDD: 202.347.7385 Email: [email protected] Web Address: www.projectaction.org Toolkit for the Assessment of Bus Stop Accessibility and Safety Assessment of Bus Stop for the Toolkit Page | Advisory Committee & Team PROJECT ADVISORY COMMITTEE AND TEAM he Toolkit was developed by Nelson\Nygaard Consulting Associates with the aid of the Project ACTION Advisory Committee and Team. Committee and Team members represented the Tdiverse interests of transit agencies, people with disabilities, and various local, state and federal agencies. Members of the Committee: • Billy Altom, Delta Resource Center for Independent Living, Project ACTION National Steering Committee, Pine Bluff, Arkansas • Alexandra Enders, Center on Disability in Rural Communities, University of Montana, Missoula, Montana • Dennis Cannon, U.S. Access Board, Washington, DC • Julie Kirschbaum, San Francisco County Transportation Authority, San Francisco, California • Kevin Irvine, Equip for Equality, Inc., Chicago,
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