FAIRFIELD AND SUISUN TRANSIT FY20 STRATEGIC PLAN

FOUNDATION MISSION VISION At FAST, we strive to: To provide a safe and efficient transportation service for our community with . Provide sustainable and innovative service. a high standard of quality. . Have a positive impact on our community and environment. . Deliver convenient service so people will ride with us.

PRINCIPLES STEWARDSHIP SERVICE RELATIONS POSITIVE OUTCOMES We will appropriately manage taxpayer We will provide our community with the We will work as a team to foster positive We will proactively seek innovative resources: time, money, people, and facilities highest quality service by focusing on safety, relations with each other, our customers, our improvements that result in positive and to serve the community and improve our convenience, reliability, and sustainability. community, and our stakeholders. sustainable outcomes. environment.

VALUES COMMUNITY/ FACILITIES FINANCES FLEET OPERATIONS SAFETY SYSTEMS CUSTOMERS EMPLOYEES

GOALS • Conduct annual FAST • Hire Transportation • Partner with City • Seek and assist with applying • Work with outside consultant • Conduct a Request for • Reduce preventable • Award contract and Customer Satisfaction Survey Manager, Transit engineering staff to continue for funding opportunities for and PG&E to develop an Proposal (RFP) for Transit accident rate to meet implement an updated to monitor performance Operations Manager, engineering, design, and fleet replacement, Fairfield- effective Fleet Ready Plan Operations Services and contract safety standards. transit data management goals and evaluate service Public Works Assistant, construction efforts on the Vacaville Train Station: Phase for the Corporation Yard. award contract. • Use DriveCam to system. quality. and Office Specialist following key projects: II construction (additional • Solicit bids/award contract • Complete a RFP identifying continually improve safety. • Work with outside consultant • Educate customers and to address workload - Parking Study for FTC, parking and depot), and for renewable diesel fuel. a consultant to initiate and to certify Automated • Establish Emergency staff on NextBus real-time demand. Oliver Road Park and FTC parking garage complete a Comprehensive Passenger Counters (APCs) Ride, and Red Top Road • Solicit proposals/award Operations Center transit information system to • Provide staff training expansion projects. Operational Analysis by the Federal Transit Park and Ride contract for bus wash design contact/communications increase use. through conference • Prepare and coordinate (COA). Administration (FTA) to be - Corporation Yard at the corporation yard (bid information in case of • Support local agencies and attendance, NTI training, 2019 FTA Triennial and the primary source of Electrification Project and build). • Monitor SolanoExpress emergency. community groups with webinars, etc. annual financial audits. and local service change ridership data for National - West Texas Gateway • Update Transit Fleet • Install new security transportation needs for • Encourage networking and • Secure operating and impacts and implement Transit Database (NTD) seniors, youth, veterans, - Parking Access and Plan and Transit Facility cameras on buses and at participation with industry capital funding to maintain adjustments as necessary. reporting and other and low-income residents. Revenue Control System Maintenance Plan and the Fairfield Transportation associations and peer (PARCS) budgeted targets. purposes. analyze the need for • Identify and implement Center (including the • Partner with non-profit service providers. • Identify FTA protocols and - FTC Parking Structure • Monitor existing awarded prioritizing paratransit fleet strategies to improve parking garage as stakeholders and service • Provide professional Condition Assessment grants and prepare grant replacement and expansion. DART paratransit service requirements to maximize groups to host a two-day appropriate). development opportunities • Liquidate excess Red reports as required. reliability. utilization of Automated 5th annual Stuff the Bus • Seek opportunities to • Develop, complete, for staff to publicly present Top Road property and Vehicle Location (AVL) food drive. • Monitor and update City leverage and order • Update and adopt FAST/ and obtain City Council our services. reinvest funds into transit system (NextBus). Public Works Transportation commuter buses. SolanoExpress passenger approval of a Public • Increase and continue infrastructure. • Identify opportunities to Division budget. • Continue hybrid battery Code of Conduct. Transportation Agency community, school, and improve data and reporting • Adopt FAST Bus Stop refresh rehabilitation project • Analyze FAST subsidized Safety Plan (PTASP) nonprofit outreach through from NextBus. social media, radio, paper Guidelines. for local fixed-route buses. Taxi Scrip Program and compliant with FTA • Monitor and maintain media, and city events. • Install DART signage and • Upgrade to Hanover implement changes to regulations and guidance. Opticom Traffic Control • Increase promotions bus stop improvements at headsign and stop maximize effectiveness. System on commuter fleet. designed to increase key medical facilities. enunciation system on • Monitor fixed-route and ridership. • Install real-time transit remaining local and paratransit revenue hour • Identify and implement improvements to data • Meet with Travis Air Force displays at Solano Town commuter fleet. projections and make collection, systems, and Base personnel to strategize Center. adjustments as needed. hardware at the how to improve transit Corporation Yard. operations.