2015
Essex and Southend-on-Sea Care Services Directory
> Home support > Specialist care > Care homes > Useful contacts
The independent guide to choosing and paying for care
in association with www.carechoices.co.uk Gifford House care home Caring for our elderly London Road, Bowers Gifford, Basildon, Essex SS13 2EY
Gifford House is a luxury care home providing accommodation for frail older people together with a specialist unit for older people with dementia. We are committed to achieving the highest standards of care for your loved ones, as we understand their needs for choice, dignity, independence and quality of life.
We think of ourselves as a “Second family” for all our Residents as we share a common interest in providing the special attention and care that only a family can give. We are there to share our Residents’ joys and accomplishments and to offer that extra encouragement during difficult times. We know the importance of a kind word, a gentle touch and the warmth of a smile. We match the love and concern with our skills and compassion. Gifford House is a home for sixty one older people. It is set off the main road amid landscaped gardens. If you would like more information about the services we provide, would like to arrange a visit to the home or just want advice about your individual circumstances please contact Susan Hutchison, the Home Director, on 01268 554330 or our head office on 020 8861 6000 or by email at: [email protected] or [email protected]@amscare.co.uk Website: www.ams-care.co.ukms-care.co.uk Contents
Introduction 4 How to use this Directory Essex Independent Care Association 7 Represents social care providers in Essex, Southend-on-Sea and Thurrock South Essex Care and Health Association 8 Represents care home and domiciliary care providers in Essex, Southend-on-Sea and Thurrock Where do I start? 9 First steps and assessments Paying for residential care 65 Helping you to stay independent 11 Understanding the system Local services, information and support Important information 67 Making life easier in the home 13 Further help and information How technology can help you around the home Residential care providers 72 Services for carers 20 A comprehensive list of local residential Assessment, benefits and guidance care and nursing homes Care in your own home 25 Useful local contacts 110 How it can help Useful national contacts 113 Living with dementia at home 27 Family support, respite and services Index 114 Paying for care in your own home 32 Understanding your options Essential checklists Home care providers 35 Home care 31 A comprehensive list of local agencies Care homes 61 Residential dementia care 64 Housing with care 52 The different models available For further copies of this Directory, please Specialist services 53 call Care Choices on 01223 207770. Disability support, End of Life Care and advocacy Essex County Council, Southend-on-Sea Borough Council and Care homes 59 Thurrock Council’s distribution of this publication does not constitute their support or recommendation of any of the Types of homes and activities explained products or services advertised or listed within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Essex County Council, Southend-on-Sea Dementia in care homes 63 Borough Council and Thurrock Council nor Care Choices can be Best practice care and support held responsible for any errors or omissions.
This Directory is available electronically at www.carechoices.co.uk where there Alternative formats is a Browsealoud option for those requiring the information in spoken word.
Visit www.carechoices.co.uk for further assistance with your search for care 3 Introduction
circumstances best. What you can do to make life easier at home, what is available and how you can access it are explained on pages 11 and 12. A list of local home care providers who can help begins on page 35.
Useful checklists featuring questions to ask providers are included in this edition. The home care checklist is on page 31, another addressing care homes is on page 61 while one covering residential dementia care is on page 64. Welcome to this edition of the independent Comprehensive lists of care homes and care Essex and Southend-on-Sea Care Services homes with nursing in Essex and Southend-on- Directory, which contains information for Sea start on page 73. adults looking for care or support within the areas, whether you are paying for it yourself or Important information about care decisions, receiving support from your local authority. including finding care in another county, making a comment or complaint about a service and Staying as independent as possible is important how solicitors can help you starts on page 67. to everybody. This Directory contains information about the care and support services available to enable you to do this when remaining at home, ESSEX COUNTY COUNCIL moving into a housing scheme with care when Adult Social Care Department you need to, or within a care home or care home Tel: 0845 603 7630 with nursing environment. Email: [email protected] Web: www.essex.gov.uk Your first step to accessing services is to arrange an assessment with the Adult Social Care SOUTHEND-ON-SEA BOROUGH COUNCIL Department of Essex County Council or the Department for People Department for People in Southend-on-Sea Tel: 01702 215008 Borough Council to establish your specific needs. Email: [email protected] This is free, irrespective of your income, available Web: www.southend.gov.uk to all and discussed on page 9. It will lead to determining if you are eligible for some financial For ease of use, throughout this Directory, Essex support via a personal budget, which allows you and Southend-on-Sea’s respective services are to buy in your own support and take control over described as coming from ‘Adult Services’. your situation. Often called ‘personalisation’, this model of social care puts you at the centre of the process and is discussed on page 9. ADVISERS AND CONTRIBUTORS Alternatively, your circumstances may mean you Age UK Essex are classed as a ‘self-funder’, with the means to – Michelle Martin pay for your care. This is discussed on page 32 Alzheimer’s Society Essex for those paying for care at home and 65 for – Tina Kiernan those paying for residential care. You will find information on any benefits available to you Essex Independent Care Association explained on page 65. – Julie Ripper South Essex Care and Health Association Support or care to remain living in your own – Charles Cormack and Phil Roseman home may be the option that suits your
4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Nightingale House RESIDENTIAL CARE HOME (FOR THE ELDERLY AND ELDERLY WITH DEMENTIA) CARE AT ITS BEST
Designed with the care and comfort of the elderly in mind, Nightingale House offers residents the best facilities and a standard of luxury normally expected from a high class hotel. Our establishment is a registered, 30 bed, residential care home for the elderly and elderly residents with dementia. The Home has the 24 hour services of fully qualified staff whose friendly yet professional, skilled yet understanding, and above all empathetic, caring and gentle manner is reflected in the quality of care, which is of the highest possible standard. All staff have a common goal in maintaining and improving the self respect, health, independence and motivation of residents.
Situated a very short distance from the seafront and local amenities. Luxurious single and shared rooms, all with ensuites and TV/video entertainment facilities. Attractive day rooms, beautiful balconies and an elegant Victorian style conservatory overlooking a serene landscaped garden. Long or short stay, and residents requiring full state support are all welcome. All residents are constantly encouraged to keep their individuality, always maintaining close contacts with family and friends. Various activities and excursions arranged to keep residents occupied and stimulated. With the responsibility of caring for your loved ones falling to us, family and friends can concentrate on their affairs and can rest, confidently knowing that the interests of their loved one has taken priority with the highly dedicated team of staff and management of the home.
No amount of words can give a full picture of Nightingale House and there is no substitute for a visit. So why not give us a call!! Nightingale House Residential Care Home 69/71 CROWSTONE ROAD, WESTCLIFF ON SEA, ESSEX SS0 8BG TEL: 01702 338 552 OR 01702 330 133
“…for the sake of caring” FAX: 01702 331 788 MOB: 07956 345 745 “…for the sake of caring” EMAIL: [email protected] The new Care Act
You may have heard about the new Care Act which will come into effect in April 2015. It's a piece of legislation aimed at making positive changes to the way care and support is provided for adults and carers and creates a single law for adult care and support. It introduces duties and responsibilities on Councils to ensure that wellbeing, dignity and that works for you. It is designed to ensure choice are at the heart of health and social that people receive services that prevent their care and represents the biggest change to care needs from becoming more serious, or adult social care in over 60 years. delay the impact of their needs; can get the information and advice they need to make For the first time, carers will be recognised good decisions about care and support and in law in the same way as those they care have a range of high-quality care providers to for, and more carers will be able to have an choose from. assessment of their support needs. People paying for their own care will be entitled The Act also introduces a number of to an assessment as well. Anyone at risk of significant changes to how care is charged abuse will be even better protected as the for, who has to contribute, and a cap on how Act puts Adult Safeguarding Boards on a much people will have to pay towards their statutory footing. care however these don’t come into effect until April 2016. The Act will mean that a wider range of good quality services give you more control and The website www.gov.uk has useful help you to make more personalised choices factsheets explaining the changes, type in over your care, resulting in even better care ‘Care Act’ for further information.
This Directory’s free helpline provides an homes, care homes with nursing and home independent information and help service care providers that meet your requirements encompassing care and accommodation. A across the country. Your search can then be personalised report can be generated for you saved and emailed to others. You can also providing details of all home care providers, view an electronic version of this Directory on care homes or care homes with nursing that the site and have it read to you by using the meet your criteria. ‘Browsealoud’ function.
One call to the freephone number 0800 389 Whatever your care needs, this Directory, 2077 will enable the service to build a profile the Care Choices helpline and website will of exactly what type of care you’re looking be able to point you in the best direction, for, while taking into account your personal however you would like care information needs and interests. presented.
The website: www.carechoices.co.uk allows you to search by postcode or region for care
6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex Independent Care Association
Essex Independent Care Association (EICA) is an independent voluntary ‘not-for-profit’ organisation which represents the interests of social care providers from Essex, Southend- on-Sea and Thurrock. Care provider members include residential care homes, nursing homes, supported living and home care providers. Provider members provide a wide range of services working with older people, those with learning disabilities, children and young people with disabilities and working age adults.
The Association offers members a range of services to meet their needs and a mutual support network. Services include:
• Disclosure and Barring Service for care providers to enable them to recruit their staff safely and with confidence.
• Members’ briefings: regular information sessions for care providers on a wide range of topics to support good practice throughout the social care sector in Essex, Southend-on-Sea and Thurrock. centered approach. It recognises that caring • A website to keep members abreast of communities are created through good new developments within the sector, whilst relationships, first with ourselves and then signposting them to sources of information between work colleagues, residents, family, which may be helpful to them in running their friends and the wider community. Training organisation. managers to create such an environment is essential in establishing such a culture. • Information, advice and guidance on staff training and development, as well as funding to help care providers train their staff. Essex Independent Care Association Tel: 01702 547144 and 01268 565551 • Support for the My Home Life scheme, which Email: [email protected] promotes best practice by creating a positive Web: www.eica.org.uk culture in care homes based on a relationship-
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
Visit www.carechoices.co.uk for further assistance with your search for care 7 South Essex Care and Health Association
Choosing a care home or a care service for a benefit enormously from the ‘Buddy’ system relative or a friend is not an easy task. Quite we operate which helps members with one to often there is never enough time and trying one consultation and assistance as required with to interpret someone else’s wishes is difficult. problems encountered. Equally getting to grips with the costs of care and sources of finance can appear to be a SECHA administer a bed register of our minefield. member homes. You can find this on our website www.secha.org.uk. The register is updated daily SECHA members are residential or nursing care on the website and sent to local authorities, CCGs home providers covering most of Essex and and other placement agencies once a week. domiciliary care providers who are dedicated Alternatively, contact our administrator who will to providing the highest standards of care and forward a copy to you. value for money. Please note that all members are marked within The Association is active, involved and dedicated. the listings with SECHA. It provides regular training and development programmes for staff and is a Disclosure For further information please contact: and Barring Service registered umbrella body The Administrator enabling DBS checks on all our members’ South Essex Care and Health Association staff as required. We strive constantly to keep our members fully up to date with latest care Tel: 01268 784501 practices and changes in the law as it affects Email: [email protected] care homes. We have found that our members Web: www.secha.org.uk
THE ESSEX BED REGISTER Care and Health Association for its members. Copies are available by telephoning the A service for all those seeking to find a Administrator on 01268 784501. place in a home in Essex. The register is updated daily on the website and sent to Alternatively, see the register on the website local authorities, CCGs and other placement www.secha.org.uk agencies once a week by the South Essex
Mersea
8 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Where do I start?
Personalisation is the term used to describe the Your assessment way councils now provide services to adults and carers who are considered eligible to receive You have a legal right to an assessment of them. It covers the variety of ways people your care needs and finances. Councils are can receive a mixture of local authority and statutorily obliged to provide this to you Government money that can be used to pay for regardless of whether you access their services. care services without involving their local council. The assessment (which is free) will consider your personal circumstances such as: People receive an assessment of their needs and - how you can best be supported to live as finances by social workers who will also involve independently as possible; and consider the needs of carers. If eligible for support from the council you can be allocated a - your home and how you are coping in it; ‘personal budget’. - your emotional well-being; The term ‘personal budget’ describes the - your diet; amount of money that will fund a person’s care - any health and medical treatments you need; and support costs. It is calculated by assessing a and person’s needs. It is spent in line with a support plan that has been agreed by both the person - your financial status and any benefits you may and their council. It can be either a full or a be claiming. partial contribution to such costs. The person Your local Adult Services are responsible for the may also choose to pay for additional support assessment process, you will need to contact on top of the budget. Any eventual contractual the Adult Social Care Department in Essex on agreement for services is between the individual 0845 603 7630 or Department for People in and their care provider, not the council. Southend-on-Sea on 01702 215008. A personal budget may be taken by an eligible Once your council has an understanding of your person: care and financial needs, the next stage is to • in the form of a direct (cash) payment, held determine what services you are eligible for and directly by the person or where they lack who will pay for them. capacity, by a ‘suitable person’; Information on paying for care can be found on • by way of an ‘account’ held and managed by page 32 for those receiving home care and 65 for the council in line with the person’s wishes for those moving into a care home. example to pay for community care services which are commissioned by the council, or as Assessments from hospital an account placed with a third party (provider) If you have been admitted to hospital and either and accessed by the user in direct negotiation you, your family, your carers or the ward staff with the provider; or think you need care on discharge they may refer • as a mixture of the above. you to the discharge team for an assessment. The team is multi-professional, made up of social At the time of writing, personal budgets workers, carers’ officers, mental health workers cannot be used to pay for residential care. For and housing officers. information on managing a personal budget see page 34. Your assessment will take place on the ward and a plan of care developed with you and The key to accessing all this begins with an your family or carer to facilitate your discharge. assessment of your care needs and your financial Whatever services you need on discharge, your circumstances by your council. council will work with you, your family and carers
Visit www.carechoices.co.uk for further assistance with your search for care 9 to either restart services already in place prior to If you are eligible for NHS Continuing Healthcare admission or provide the appropriate service to funding, you will have been assessed by health enable discharge. and social care assessors to have a ‘primary health need’ and are likely to have complex Sometimes interim care packages are set up to medical needs and substantial or intense on- facilitate your discharge and will be reassessed going care needs that relate to your health. by a community social worker within four to six weeks. Adult Services do not normally arrange for National guidance says that the assessment for people to go into residential care straight from NHS Continuing Healthcare should be ‘person- hospital as this needs to be a considered option centred’. This means that you should be fully and arrangements planned, but if you need a involved in the assessment process. You should care home, your council will ask their brokerage be kept informed, and have your views about team to identify appropriate homes for you your own needs and support taken into account. and your family to view. If your home of choice If you have a carer, you should also be consulted has no vacancies then sometimes an interim where appropriate. It’s a good idea for your placement may be appropriate until you can carer to make it clear that they would like to move to your permanent home. participate fully in the assessment process.
If you have been referred to Adult Services by A decision about eligibility should usually be the hospital, and you meet the eligibility criteria, made within 28 days of a referral for assessment you will go through Adult Services’ enablement being made to the NHS Clinical Commissioning service which aims to deliver benefits to Group. older people with physical and/or mental health conditions by helping people to live as Personal health budgets independently as possible, preferably in their own home. A personal health budget is an amount of money allocated to support a person’s identified NHS Continuing Healthcare health and wellbeing needs, planned and agreed between the person and their local NHS team. NHS Continuing Healthcare is a package of The aim is to enable people with long-term continuing care that is arranged and funded conditions and disabilities to have greater choice, solely by the NHS. This is free of charge to those flexibility and control over the healthcare and who are eligible, wherever it is delivered. NHS support they receive. The budgets are already Continuing Healthcare support may be provided available for people who are eligible for NHS in a nursing or residential care home or your own Continuing Healthcare and patients now have home. the ‘right to have’ a personal health budget.
VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK
CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077
10 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Helping you to stay independent
Services developed in partnership discharged from hospital. For more information with the voluntary sector call 01245 346106 or see page 112 in ‘Useful local contacts’ for more details. Adult Services work with voluntary and community organisations to supply preventative Day care centres care services. These are a vital form of support Many older people can feel lonely or isolated for many people and help to maintain without an opportunity to fill their days with independence, social inclusion, and delay or meaningful activities. Research has shown that avoid the need for more statutory interventions. one way to alleviate loneliness and promote Examples include: wellbeing and independence is to provide regular • day services, lunch clubs and social groups; social contact and a focus for activities. • befriending, visiting and telephone contact Day care centres give people the chance to have services; a change to their routine, meet new people, take • support schemes to help people being up an activity or receive specialist services such discharged from hospital; as chiropody or hairdressing. There is a wide • support for carers; variety around the county, catering for older • respite care; people, people with mental health conditions, • advocacy, information and advice; and learning disabilities and dementia. Transport to • handyperson schemes. and from centres can be arranged through Adult Services or Age UK Essex amongst others, see Intermediate care information on community transport on page This aims to give recovery and rehabilitation 18. Centres can be as important for carers as support to help older people regain their those attending as they allow for a regular break independence when they come out of hospital from caring. Attendance may be free, although or, just as importantly, prevent them going transport and meals must usually be paid for. unnecessarily into hospital. By reducing the If you are eligible, you may be able to have strain on hospitals and their therapy resources, a personal budget (discussed on page 9) to intermediate care means older people may not arrange your own activities. have to move into residential care permanently (at least in the short-term) or stay longer than Meals on Wheels desirable in hospital. Delivery of ready meals to your home may Intermediate care may be provided in your be available. There are services that provide own home (often called reablement) or in a delivery of frozen meals, or delivery of freshly care home depending on local policy and your cooked hot meals. Frozen meals can be specific needs. It may be provided by care staff, delivered in bulk and kept in your freezer until occupational therapy and physiotherapy, with required, though the delivery of hot meals additional support provided by the local GP is for immediate consumption. Councils can surgery, social workers and community nurses. arrange meals delivered to your door, or meals This combined resource helps older people to on wheels, though you would have to meet regain their independence and feel confident in their eligibility criteria for older people and it their ability to manage for themselves with any wouldn’t necessarily be free. National and local necessary additional support. commercial organisations also provide meals Intermediate care, including any care home fees delivered to your door at a charge. where relevant, is provided by the NHS and is free. To find out about meals on wheels in your area, It is usually limited to a maximum of six weeks. contact Essex’s Adult Social Care Department Age UK Essex provides dedicated information on 0845 603 7630, or Southend-on-Sea’s and advice to support patients who have been Department for People on 01702 215008.
Visit www.carechoices.co.uk for further assistance with your search for care 11 A number of commercial companies can also to manage the works contract for you for an provide this service. A meals on wheels listing agreed fee. is available at www.essex.gov.uk (search for HIAs may also be helpful if you are not sure you ‘meals on wheels’), being commercial companies can afford the home repairs or adaptations you they may also deliver to Southend-on-Sea. need. They can advise on your eligibility for any Adapting your home grants and, if necessary, put you in touch with an independent financial adviser. To enable you to remain in your own home for as long as you would like, ensuring that your For more information on Home Improvement home is safe, secure and warm is the starting Services, contact one of the following point. Some forward planning to ensure that organisations: the garden doesn’t become a burden is sensible. Caring and Repairing in Epping Forest (CARE) If you are not planning to move, think about Private Sector Housing, Civic Offices, High Street, adaptations that would make life easier now and Epping CM16 4BZ later on. Tel: 01992 564086 Of course, these things can be daunting, www.eppingforestdc.gov.uk especially if it’s a case of having to bring in someone to do jobs you used to happily take on Papworth Trust Home Solutions yourself. But there are reliable tradespeople to be Southend-on-Sea found – ask around. And there are also non-profit Papworth Trust Home Solutions, Lancaster organisations known as Home Improvement House, Aviation Way, Southend-on-Sea SS2 6UN Agencies that work specifically for older people Tel: 01702 804112 and can tackle, or help you tackle, most kinds of Email: homesolutionssouthend@papworth. home maintenance, repairs and adaptations. org.uk Home Improvement Agencies (HIAs) Web: www.papworth.org.uk South West Essex HIAs are local not-for-profit organisations funded Papworth Trust Home Solutions, Brentwood and supported by local and central Government. Office, 3rd Floor, Town Hall, Ingrave Road, They pride themselves on working professionally Brentwood, Essex CM15 8AY and sensitively with older and disabled Tel: 01277 503101 homeowners, providing advice, support and West Essex and Hertfordshire assistance to help them repair, improve, maintain Papworth Trust Home Solutions, Unit 41, Golds or adapt their home to meet their changing needs. Nurseries Business Park, Jenkins Drive, Elsenham Most HIAs provide three main services: CM22 6JX • Information and advice on repairs or adaptations Tel: 01279 648408 you may be considering. This usually entails a Papworth Housing visit to your home, and is often free. Latton Bush Centre, Southern Way, Harlow, Essex • A ‘handyperson service’ for small jobs and CM18 7BL repairs. Typically the HIA will employ its own Tel: 01279 454328 handyperson, and charge you an hourly rate for their services. Swan Care and Repair • A ‘home adaptations service’ for more Colchester major works. The HIA will work with you to Suite 304, Wellington House, 90-92 Butt Road, specify the adaptations needed, and they Colchester, Essex CO3 3DA will normally offer to get estimates from one Tel: 01277 844235 or more of their regular contractors. Subject Email: [email protected] to your acceptance, the HIA will then offer Web: www.swan.org.uk
12 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Making life easier in the home
In the living room
Plug with handle
Chair raisers
Easi-reach
B YRON
WHAT YOU WHAT IS DIFFICULT SIMPLE COMPLEX MORE COMPLEX HAVE TO DO FOR YOU SOLUTIONS SOLUTIONS SOLUTIONS Get in and • Standing up from • Block of foam in chair base • Ready made chair • Buy electric riser out of chairs sitting is difficult • Buy a new chair – get raisers if your chair is chair professional help to make low sure the height is right • Regular gentle exercise • Get up regularly, to keep mobile Open and • Can’t reach windows • Move furniture out of the • Remove window • Environmental close • Not secure to leave way opener controls windows windows open • Gadget to open/close • Install extractor fan window • Install new windows Control • Can’t reach • Change switches • Move heating controls • Install new or heating controls for fire or • Fit timer switch additional heating heating system Switch lights • Can’t reach switch • Light switch toggle • Move light switches • Environmental on and off • Switch is difficult • Socket extension • Replace light switches controls to use • Handi-plugs Keep warm • Affording the fuel • Insulate your home • Replace the fire • Get a grant • Carrying the fuel • Ask for a winter fuel • Change to a payment cheaper heating • Control heating • Use a trolley – if you can system safely lift the fuel into the trolley Watch TV • Hear the sound of • Use subtitles • See GP • Get a room loop the TV • Request an assessment for a hearing aid
O Essex County Council – Adult Social Care Department: 0845 603 7630 O Southend-on-Sea Borough Council – Department for People: 01702 215008
Visit www.carechoices.co.uk for further assistance with your search for care 13 In the bedroom
EasyE grip scissors Pillow raisers
M T W T F S S
Bed raisers PlldPill dispenser
WHAT YOU WHAT IS DIFFICULT SIMPLE COMPLEX MORE COMPLEX HAVE TO DO FOR YOU SOLUTIONS SOLUTIONS SOLUTIONS Get in and out • Standing up from • Move bed/furniture • Fit grab rails • Hospital bed of bed sitting on the bed • Leg lifter • Buy a new bed • Buy an electric • Difficult to move from • Raise bed mattress adjustable bed wheelchair to bed • Learn new techniques for • Transfer board • Mobile hoist • Bed is hard to reach moving safely • Ceiling track • Bed is too soft hoist Sit up in bed, • Bed is too soft • Change bedding • Buy a bed cradle • Buy a turn or roll • Bedding is too heavy • Learn new techniques • Buy a bed ladder specialised over • Nothing to lean on for moving safely • Bed lever mattress • Pillow raiser • Drop-down rail • Change mattress • Monkey pole Keeping • Checking the safety of • Contact O (see key below) warm in bed your electric blanket for further information Getting • Difficult to reach all • Contact O (see key below) • Buy simple gadgets: • Consider care in dressed of your body for further information long handled shoe your own home • Learn new techniques horn; elastic shoe laces; for dressing dressing stick; button • Buy clothes with hook; stocking aids different fastenings Cut your nails • Can’t reach feet • Easy grip scissors • See a podiatrist • Hard to hold scissors Take your • Opening bottles • Ask pharmacist for an • Get a pill dispenser with • Ask someone to tablets • Remembering to take easy to open bottle days and times marked prompt you tablets • Keep a note when you have taken a tablet Read the time • See the clock to tell • Buy a clock with larger • Buy a clock that the time numbers ‘speaks’
O Essex County Council – Adult Social Care Department: 0845 603 7630 O Southend-on-Sea Borough Council – Department for People: 01702 215008
14 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care In the kitchen
Pan handle holder Teapot tipper
ChoppingCh i board b d with spikes
Perching stool
Liquid level indicator Large hhandleddl d cutlerytl
WHAT YOU WHAT IS DIFFICULT SIMPLE COMPLEX MORE COMPLEX HAVE TO DO FOR YOU SOLUTIONS SOLUTIONS SOLUTIONS Reach • Cupboards are too high • Re-arrange things in • Alter spring in door • Lower or raise cupboards or low cupboards/on surfaces closers cupboards • Cupboards are too deep • Buy Easi-Reacher or • Cupboard doors are Handi-Reacher too heavy Use taps and • Taps or switches are • Fit tap turners • Change switches • Alter kitchen switches too awkward • Raise or reposition • Can’t reach taps taps or switches • Fit lever taps or new taps Cutting, • Work surface too high • Sit at a table • Food processor • Change height of chopping, or low • Range of kitchen gadgets • Perching/high stool work surface preparing • Hard to grip packets available: knife with a • Buy a trolley • Make space under and cooking or jars thick handle; chopping work surface for food • Hard to grip knife board with spikes; pan knees when sitting • Pans or kettles too handle holder; teapot heavy to lift tipper; lid gripper. Moving • Not enough space • Re-organise furniture • Review mobility • Adaptation to around the equipment used kitchen kitchen Eating and • Cutlery is hard to grip • Large handled cutlery • Buy a trolley drinking • Food/plate keeps slipping • Non-slip mat • Can’t carry food to table • Lightweight insulated cup • Can’t lift cup • Use a cup with two handles Laundry and • Washing machine is too • Wall-fixed ironing board • Raise/lower • Change washing ironing high or too low washing machine machine or iron • Putting up ironing board
O Essex County Council – Adult Social Care Department: 0845 603 7630 O Southend-on-Sea Borough Council – Department for People: 01702 215008
Visit www.carechoices.co.uk for further assistance with your search for care 15 In the bathroom
ShShower bboardd
GrabG b railil
RaisedRi dtilt toilet seat t
Tap turners
Toilet seat and support frame Long-handledh dl d sponges
WHAT YOU WHAT IS DIFFICULT SIMPLE COMPLEX MORE COMPLEX HAVE TO DO FOR YOU SOLUTIONS SOLUTIONS SOLUTIONS Wash hands, • Turning the taps • Tap turners • Lever taps or new • Raise or lower face and • Standing at the basin • Long-handled sponge taps basin body • Basin is too low or too high • Flannel strap • Stool • Showers • Can’t reach all parts of • Contact O (see key below) the body for further information Have a bath • Turning the taps • Strip wash • Grab rails • Bath lift • Stepping into the bath • Non-slip mat in bath • Bath board • Mobile hoist • Risk of slipping in the bath • Tap turners • Bath seat • Ceiling track hoist • Getting up out of the bath • Buy a long-handled • Lever taps or • Replace bath with • Difficulty washing your back sponge new taps shower • Half-step • Convert bathroom to a wet room • Consider care in your own home Dry yourself • Floor is slippery • Heat bathroom • Change floor • Hot air body dryer • Room is too cold • Non-slip mat covering • Difficulty in drying body • Towelling gown Use the toilet • Toilet is too high or too low • Raised toilet seat • Buy a commode • Specialist toilet • Difficult to clean yourself • Combined toilet seat • Buy a portable • Alter position of • Flush lever is awkward and support frame urinal toilet • Toilet is hard to get to • Flush lever extension • Grab rails • Request short- • Contact O (see key below) term loan of for further information commode Clean teeth • Gripping the toothbrush • Toothbrush gripper • Electric toothbrush • Standing at the basin • Stool Have a shower • Difficult to stand for long • Strip wash • Shower board shower • Non-slip mats • Shower chair or • Shower too high • Half-step stool • Shower controls are awkward • Replace shower • Shower is slippery controls • Not enough room to move O Essex County Council – Adult Social Care Department: 0845 603 7630 O Southend-on-Sea Borough Council – Department for People: 01702 215008
16 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Special equipment Local disability services
There is a range of equipment available to Deafblind UK-Essex make life easier and to improve safety and Meeting the needs for deafblind people. Services independence in the home, such as stair rails, include holistic home assessment, advocacy raised toilet seats, shower stools etc. These and assistance with remaining independent, simple items are often referred to as ‘Simple social club, regular volunteer visitor, support with Aids for Daily Living’. If you would like more accessing health appointments etc. information, please contact Adult Services. Tel (head office): 01733 358100 Email: [email protected] Wheelchair hire Web: www.deafblind.org.uk Some organisations offer wheelchairs for short and long-term hire either for a small charge or Disability Essex a donation. The British Red Cross, for example, Pioneers of the concepts of local support, self- offers a volunteer-led medical equipment service help groups and clubs. Services include disability that provides wheelchair hire and short-term helpline, insurance for member clubs, records of loans of equipment. It has a number of branches over 150 clubs, which cater to all tastes, suppliers in your area that offer wheelchair hire. You can of RADAR keys etc. search its website for your nearest service at www.redcross.org.uk. The Essex Independent Centre for Disability Studies, Living Centre also helps to arrange wheelchair 34 Rocheway, Rochford, services, see page 19 for contact details. Essex SS4 1DQ Tel: 0844 412 1771 Living Made Easy Fax: 0844 880 0614 Living Made Easy offers help and advice on Email: [email protected] daily living as well as details of equipment that Web: www.disabilityessex.org is on the market that could help you. It is run by the Disabled Living Foundation and works in Essex Blind Charity conjunction with AskSARA. Essex Blind Charity’s services include: permanent Web: www.livingmadeeasy.org.uk residential care and respite breaks for the elderly visually impaired, equipment centres AskSARA demonstrating ‘aids to daily living’, hospital eye AskSARA helps you find useful advice and clinic support groups etc. products that make daily living easier. Depending on your need, there are a number of yes/no Read House, 23 The Esplanade, questions you can answer, it then generates a Frinton-on-Sea, Essex CO13 9AU report of advice and products that could help Tel: 0870 240 5418 make a difference to you. Part of the Disabled Email: [email protected] Living Foundation, AskSARA is an easy-to-use, Web: www.essexblind.co.uk award-winning online self-help guide that is particularly useful if you are not sure what Essex Coalition of Disabled People practical items might help you. Aims to improve the quality of life for people with Web: http://asksara.dlf.org.uk physical, sensory, learning or mental disabilities.
Disability Equipment Register Ivan Peck House, The Disability Equipment Register is a not-for- 1 Russell Way, profit organisation providing a service to buy and Chelmsford, sell items of used disability equipment. It is an Essex CM1 3AA information provider and gives no guarantee as Tel: 01245 392 300 to the suitability or quality of the equipment. Email: [email protected] Web: www.disabreg.pwp.blueyonder.co.uk Web: www.ecdp.org.uk
Visit www.carechoices.co.uk for further assistance with your search for care 17 Hearing Help-Essex Support 4 Sight Aims to prevent vulnerable, elderly, hard of A registered charity delivering services for blind hearing people from becoming depressed, and partially-sighted people of all ages in Essex; isolated and excluded. Also provides equipment including information and assistance with such as amplified telephones and flashing visual aids, a telephone careline, a social drop-in doorbells. Day care centres are also run in session, touch-typing computer training, and a mid-Essex. children’s tactile toy library.
Sadlers House, 2 Legg Street, 2-4 George Street, Chelmsford CM1 1AH Saffron Walden, Tel: 01245 496347 Essex CB10 1EQ Email: [email protected] Tel: 01799 523700 Web: www.hearinghelpessex.org.uk Email: [email protected] Monday to Friday 9.30am-2.30pm. Oakseed Helps disabled people fulfill their potential. Transport Membership is open to people with physical, sensory and learning impairments. Community transport Community transport is a scheme to help you Maw Hill, Rawstorn Road, Colchester, get around if you can’t use existing transport. Essex CO3 3JH It is arranged by your local council. To find out Tel: 01206 577776 more, contact one of the following: Email: [email protected] Website: www.oakseed.co.uk Chelmsford Community Transport Tel: 01245 477750 RAD-Royal Association for Deaf People Web: www.chelmsforddialaride.org.uk The Royal Association for Deaf People (RAD) promotes the welfare and interests of deaf Colchester Community Voluntary Services people (whose first or preferred language is sign Tel: 01206 505250 language). Web: www.ccvs.org
Southend-on-Sea Centre, Harwich Community Transport St Mellitus Centre for Deaf People, Tel: 01255 552010 12 Oakhurst Road, Web: www.harwichconnexions.co.uk Southend-on-Sea, Essex SS2 5DT Southend-on-Sea Community Transport Tel: 01702 613656 Tel: 01702 215003 Fax: 01702 461108 Web: www.southend.gov.uk Email: [email protected] Web: www.royaldeaf.org.uk Tendring Community Transport Tel: 01255 436962 Southend-on-Sea Blind Welfare Organisation Web: www.dial-a-ride.org For blindness/visual problems, helps with independent living issues – provides information Uttlesford Community Travel and equipment. Tel: 01371 875787 Web: www.uttlesfordcommunitytravel.org 117 Hamlet Court Road, Westcliff-on-Sea, Essex SS0 7LP Wyvern Community Transport Tel: 01702 342131 Rochford Tel: 01268 753513 Email: [email protected] Castle Point Tel: 01268 754936 Web: www.southendblindwelfare.org.uk Web: www.wyverncommunitytransport.org.uk
18 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Motability Telecare The Motability Scheme enables disabled people Telecare is equipment that can detect falls, to use their Government-funded mobility inactivity, smoke, flooding, gas or extreme allowance to lease a new care, scooter or temperatures in the home. Sensors, which are powered wheelchair. placed in the home, are triggered, and an alert is received either by trained operators at a 24- If you are in receipt of the Higher Rate Mobility hour call centre, or directly by a relative or carer. Component of the Disability Living Allowance, Telecare can allow users to remain independent Enhanced Rate of the Mobility Component and relatives and carers are reassured, safe in the of Personal Independence Payment, the War knowledge that should an incident occur, they Pensioners’ Mobility Supplement, or the Armed will know about it. Some devices can also help Forces Independence Payment you’re eligible to monitor particular health conditions and reduce join the Motability Scheme. To find out more visit the need for hospital admission. www.motability.co.uk or call 0300 456 4566 8.00am-7.00pm Monday to Friday, Telecare can help restore confidence for 9.00am-1.00pm Saturday. people who feel vulnerable in their own homes for a variety of reasons – that could be because Free bus pass of living alone, frailty or the need to summon If you live in England, you may be entitled to help in an emergency. It could also be as a a bus pass giving free off-peak travel on local short-term measure during a period of buses. Off-peak is between 9.30am and 11.00pm convalescence. Monday to Friday, all weekends and Bank Holidays. You will be entitled to your bus pass Telecare can seldom replace care and assistance when you reach ‘eligible’ age. You can apply for from people – it usually enables existing care your bus pass by contacting your council. See and support to respond more effectively and can ‘Useful local contacts’ on page 110. sustain carers in their role. Blue Badge scheme Telecare can only be used where there are If you have severe mobility problems you may sufficient carers or care support available to be able to apply for a Blue Badge to enable you respond quickly when an alarm is raised. to park close to where you need to go. You can apply online via the gov.uk website www.gov.uk. In order to receive the service, you can Electronic aids for hire approach Adult Services or one of your local Careline service providers independently. An The Disabled Living Foundation (DLF) occupational therapist can advise you and This is a national charity providing impartial assess you for all equipment. New developments advice, information and training on independent in telecare are happening all the time and living. Simple electronic aids can be borrowed your local independent living centre will have from them for free for up to two weeks including: demonstrations of available equipment. gadgets that remind you of things you need to do; safety alarms and sensors; magnifiers and Essex Independent Living Centre, telephones with big buttons. A small deposit is Catalyst House, required. 1 Newcomen Way, Severalls Business Park, DLF factsheets provide general advice on topics Colchester, such as features to look for when choosing a Essex CO4 9YL wide range of items of daily living equipment. Tel: 01206 518888 These can be viewed and downloaded from the Monday to Thursday (9.30am – 4.00pm) website: www.dlf.org.uk Helpline: 0300 999 0004 Friday (9.30am – 3.30pm)
Visit www.carechoices.co.uk for further assistance with your search for care 19 Carelines (emergency alarm services)
Basildon, Castlepoint, Rochford Careline Epping Forest Careline Tel: 01268 465151 Tel: 0208 532 1065 Email: [email protected] Email: [email protected]
Braintree and Maldon Carecall Harlow Careline Tel: 01376 551600 Tel: 01279 446361 Email: [email protected] Email: [email protected]
Brentwood Community Alarms Service Southend-on-Sea Careline Tel: 01277 848975 Tel: 01702 332062 Email: [email protected] Email: [email protected]
Chelmsford (Chelmer Housing Partnership) Tendring Careline Tel: 01245 613132 Tel: 01255 222022 Email: [email protected] Email: [email protected]
Colchester Helpline Uttlesford District Lifeline Tel: 01206 769779 Tel: 01799 510630 Email: [email protected] Email: [email protected]
Telecare responders If you qualify for support from Adult Services and it is agreed that Telecare is the best option You can nominate a relative, carer, neighbour for you then a Tunstall engineer will arrange a or friend to be a responder. A responder needs time to come and install the equipment. The to be able to get to the location of the alarm engineer will show you how the equipment if the response centre contacts them. They works and how to use it. They will provide you must be able to take appropriate action and with an information leaflet and also carry out live within 45 minutes’ drive of the alarm an environmental assessment in your home to location. assess if any additional items are required.
Services for carers
Who is a carer? • is an older person (over 60); • is living with dementia; You are a carer if you regularly look after, help or support someone who wouldn’t be able to • has a physical disability, learning disability, or a manage everyday life without your help. You mental-health condition; don’t have to be living with the person, and the help you give doesn’t have to be physical. You • has sight, hearing or communication difficulties; may be caring for a partner, another relative, a • has a long-term health condition; or friend or a neighbour. For example, it may be someone who: • has a drug or alcohol problem.
20 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care You may be helping them with: When Adult Services consider a carer’s personal • personal care, such as washing and dressing; budget, they give priority to situations where there is a significant risk of the carer not being • going to the toilet, or dealing with incontinence; able to continue providing care if they do not get • eating or feeding, and taking medicines; some support. The amount you could get will depend on your needs identified by your carer’s • getting about at home or outside; assessment. You will not pay tax on the money • practical help at home, keeping them and it will not affect any benefits you get. company; or You cannot use the payment to buy personal • emotional support or communicating. care for the person you care for, such as help to Having a carer’s assessment wash, dress or use the toilet. You cannot use it to pay for goods or services you have already If you provide, or intend to provide, regular unpaid bought, or for everyday living costs such as food, support to someone who could not manage heating, lighting, Council Tax, rent or mortgage without your support, the law says you have a payments. right to have your own needs assessed, even if the person you care for has refused support services or For information on managing a personal budget an assessment of their own needs. see page 34.
This assessment, called a ‘carer’s assessment’, Respite at home gives you the chance to tell us what you need as a carer, and to find out what support might be The home-based respite service gives carers a available to help you. The carer’s assessment is break from their caring responsibilities. an essential first step in getting the support you A care worker would come in to look after the may need. It looks at: person you care for, so you can have some time • the care you provide and how your caring to yourself. The breaks could be regular or just responsibilities affect your life; when you need them.
• any support you are getting now and what Respite at home is considered to be a service else you think would help you; and for the person you care for. So if they have • what you would like your support to achieve. a personal budget for their own needs (see page 9) they could use that money to pay for The assessment can also give you lots of it. A financial assessment of the person being information about other services that might help cared for will confirm whether they need to pay you, and other ideas for supporting you in your towards the cost of this service. caring role. Your carer’s assessment will show if you qualify for support services from Adult When Adult Services talk to you about your Services. needs (at the carer’s assessment), they will look at whether they can offer this service. Carers’ personal budgets Benefits you may be entitled to The carer’s personal budget is a single payment that can be used towards the cost of something If you care for someone for at least 35 hours a specific that will support you in your caring role. week (and you are over 16) you may be entitled For example, you could use it for leisure activities, to Carer’s Allowance. This can be payable if education or training, improving your own health the person you care for is receiving Attendance or wellbeing, or just to take a short break from Allowance or Constant Attendance Allowance caring. (paid with Industrial Injuries Disablement
Visit www.carechoices.co.uk for further assistance with your search for care 21 The Home Care Specialists
Do you need a Helping Hand?
“We are incredibly fortunate Home care from...30 minutes per to have such dedicated people, like the staff at Helping Hands, caring for week to full time Live-in Care. the vulnerable and the elderly members of the Helping Hands has been providing award winning quality help communities.” at home since 1989. A family run company we apply our local Lisa Carr, Director of The knowledge and 25 years of experience to offer you one to one Great British Care Awards home care that enables you or your loved one to remain at home
ds 25th A with compassion and dignity. an nn H iv g e n r i s p a l r e y Our locally based Carers are able to balance independent living H with bespoke care needs by assisting with: 25Years
Housekeeping Providing a break for an existing Shopping Carer or family member Companionship Personal care Help getting out and about Support with continence Complex nursing-led care Supporting a hospital discharge
If you are looking for extra support for those everyday tasks that are becoming a little more difficult, we’re happy to help - from as little as half an hour per week to full time Live-in Care.
To find out how we can help you, call: 01277 508 146 or visit: www.helpinghands.co.uk Benefit or a War Pension), if they are over 65 and receiving Disability Living Allowance care component (at the highest or middle rate), or if they are aged between 16 and 64, and receiving the new Personal Independence Payment. The Carer’s Allowance rate for 2014/15 is £61.35 a week. This figure may change over the life of this Directory.
However, you cannot claim it if you are in full- and support as well as practical guidance on how time education or employment, and it can affect to access the services that carers may need. other benefits or pension you receive. Carers Direct Tel: 0300 123 1053 If you are over 65 you may qualify for Carer’s Web: www.nhs.uk/carersdirect Premium. This can entitle you to an increased amount of income-related benefits (such as Carers Trust Pension Credit, Council Tax Benefit and Housing The Princess Royal Trust for Carers and Benefit). Crossroads Care have merged to create Carers Trust, a charity designed to improve support, Carer’s Credit is a National Insurance credit services and recognition for people caring, which will let carers build up qualifying years unpaid, for a family member or friend. On its for the basic State Pension and additional State website, you can find support in your area. Pension. This means that there will be no gaps Tel: 0844 800 4361 in your National Insurance record if you have to Email: [email protected] and [email protected] take on caring responsibilities. Web: www.carers.org You may be able to get Carer’s Credit if: Essex Carers’ Support • you provide care for one or more disabled Essex Carers’ Support is an independent person(s) for a total of 20 hours or more each organisation, supporting informal, unpaid and week; and family carers in Essex. It provides information, • you are not already getting Carer’s Allowance. advice and guidance to carers in Colchester, Tendring and Castle Point districts. It also There are a number of local voluntary provides advocacy to carers in Braintree, Epping, organisations providing information, advice and Harlow, Basildon and Rochford. support to carers. Tel: 01255 474410 Email: [email protected] Useful contacts Web: www.essexcarerssupport.org.uk
Carers Choices Southend Carers’ Forum Carers Choices aims to improve the lives of Southend Carers’ Forum aims to support, inform carers by giving them a break from their caring and represent the needs of all carers living within responsibilities and provide a reliable, tailored the borough of Southend-on-Sea. service for each carer and the person they care for. Tel: 01702 393933 Carers Choices Essex Email: [email protected] Tel: 01268 881130 Email: [email protected] Thurrock Carers’ Centre Cromwell Hall, Cromwell Road, Carers Direct Grays RM17 5HQ The Carers Direct national helpline can help Tel: 01375 413754 unpaid carers by providing information, advice Email: [email protected]
Visit www.carechoices.co.uk for further assistance with your search for care 23 Your local community care agency
What We Do We offer support with At Access Dignity Care we tailor make our x Personal Care service to meet your individual needs. x Respite Care Care in the comfort of your own home is the x Palliative Care perfect alternative to residential care. x Companionship All our staff are DBS (formally CRB) police x Meal Preparation checked, fully trained and here to support you x Domestic Housework to live your life to the full, giving you the reas- x Medication management surance that you or your loved one will be x Assistance to attend appointments, cared for with the utmost dignity and respect. shopping trips
01255 852882 Want to discuss your care needs with us further? Need some advice about funding? www.accessdignitycare.co.uk Unhappy with your current agency and want to discuss transferring agencies?
[email protected] Come and see us at our office in Walton-on-Naze, 34 Newgate Street for an informal 34 Newgate Street, Walton on Naze, Essex, CO14 8AL no obligation chat over a coffee or call us on 01255 852882
Call us on 01279 A1 Home Care 600 675 Our commitment to you is second to none
Caremark is an established and highly regarded home care provider offering domiciliary care, personal support, home help and companionship services. Our work focuses on caring individually for people like you or your loved one, in the way that you would wish - with personalised, professional services, provided in a friendly, helpful and considerate way. Here at A1 Home Care we do our utmost to provide the best quality care and support possible to all our service users, working together with Your care worker will be selected to suit your personal care needs. them and their family. We tailor a care package to support the needs of each and every unique individual. A1 care passionately about their service users, we have a “no rush” approach and always ensure that our service users are safe, comfortable and that they have all they require before leaving them on each and every visit. All our staff are fully trained and have undergone a CRB check. Our staff do really go that extra mile to ensure Service Users are treated with the Dignity and respect they truly deserve. CHELMSFORD Tel: 01245 354774 Email: [email protected] Web: www.a1homecareltd.co.uk
2b Matheson House, Home Care We received “Outstanding” in our recent inspection with the Cambridge Road, Sawbridgeworth, “Your Choice, Your Care” Care Quality Commission East Herts CM21 9BS [email protected] Supporting your independence to e: enable you to remain in your own home
24 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Care in your own home
For many people it is important to stay in their Some agencies will provide ‘live-in’ care, where a own, familiar surroundings near to friends care worker will stay with you at home to support and family. At the same time, retaining your you throughout the day and night. independence may also be very important to you but that can also mean you need a little Living at home with dementia is discussed on extra help. Some carefully chosen home care page 27 and a comprehensive list of home care (sometimes known as ‘domiciliary care’) can providers in Essex and Southend-on-Sea starts on often be the perfect solution to getting a little page 35. help whilst retaining a good level of personal Finding the right support freedom. Why choose home care? As Publisher of this Directory, Care Choices’ website: www.carechoices.co.uk allows you to Reasons for choosing home care can vary. search by postcode or region for care homes, care Sometimes after a stay in hospital, someone homes with nursing and home care providers that might find they need some help whilst they meet your requirements across the country. Your recuperate. Others can find that a long-term search can then be saved and emailed to others. condition or disability means they can no longer Alternatively, this Directory’s free helpline cope and they need a little bit of help. provides an independent information and How you access that home care can also vary. help service encompassing care services and After a stay in hospital someone may carry out accommodation. A personalised report can be an assessment of your situation to see if home generated for callers providing details of all home care will benefit you. You and your family will care providers that meet their criteria. be fully involved in looking at what will suit you One call to the freephone number 0800 389 best. 2077 will enable the service to build a profile of Alternatively, you or those close to you might exactly what type of care you’re looking for, while notice changes in your ability to manage the taking into account your personal needs and day-to-day things you normally cope with easily, interests. like preparing meals or looking after yourself. If www.cqc.org.uk this happens, Adult Services is a good first step The Care Quality Commission ( ) towards finding help. is responsible for checking that any care provided meets essential standards of quality and safety. Councils have a duty to carry out an assessment Further information is on page 69. for anyone who might need help, which is very useful for all your subsequent decision-making. There is a professional body, the United Kingdom It will equip you with information that will be Homecare Association (UKHCA), which requires invaluable in finding the right help. its members to comply with a code of practice. This code includes a commitment to treat How home care can help you customers with dignity and respect and operate at a level above the legal minimum required in The level of home care provided can be tailored legislation. to meet your needs – from a visit once a day to a much greater amount of help. Home care Social care regulations do not apply to cleaners, agencies can help with personal care such as handymen or gardeners. However, some home washing and dressing. care agencies are increasingly providing staff who can help meet these needs too. You might be surprised to learn that even those with quite significant and debilitating medical You might decide that you want to employ a conditions can get a level of skilled personal care personal assistant to provide your care privately that can enable them to stay in their own home. or have a member of your family who can
Visit www.carechoices.co.uk for further assistance with your search for care 25 SUPPORTING CARERS AND PEOPLE WITH CARE NEEDS IN ESSEX
Crossroads Care is one of Essex’s leading providers of support for carers with over 30 years of experience. Becoming a network partner of the Prince’s Royal Trust, we offer a quality service. Inspected by the Care Quality Commission and receiving an excellent report in 2012.
Our three schemes in Essex offer a range of services including respite care; personal care; palliative care; Day Care Club, Young Carers Club and After School Clubs, social events and outings; sleeping and waking night service.
Some services are offered free of charge and we also welcome anyone who is in receipt of direct payments, individual budgets or who wishes to pay privately.
As a national association of local charities, Crossroads care for people not for profit.
Further information about the services offered by each scheme please contact your local office.
Brentwood Tendring and Braintree District Basildon & Districts Colchester & Chelmsford
Tel: 01277 201789 Tel: 01255 860960 Tel: 01376 529985 Fax: 01277 201789 Fax: 01255 863961 Email: brentwood.district@ Email: tendcrossroads@ Email: braintreexroads@ crossroads.org.uk btconnect.com btconnect.com Web: www.brentwoodcrossroads. Web: www.carers.org/ Web: www.braintreecrossroads org.uk local-service/colchester care.org.uk provide the level of care you need. • managing employment relationships, including sickness, absence and disciplinary matters; and However, the benefits of using a regulated agency include: • managing health and safety issues.
• assessing your care needs and tailoring a plan Carefully chosen home care, with a good quality to meet those needs; provider, is an excellent way to retain your • advertising, interviewing and screening freedom and independence, whilst getting the suitability of workers; help you need to stay happy and safe. It can • arranging necessary insurance cover; offer the opportunity to stay at home, in your own familiar surroundings, and to retain a quality • providing training and development for care of life you might have feared lost. workers; • managing workers’ pay, including compliance For further information and help, call this with the National Minimum Wage; Directory’s independent helpline: 0800 389 2077. Living with dementia at home
Usually the initial point of contact to access care • use a diary and make lists to help you services for those with dementia is either their GP remember appointments; (for healthcare solutions) or Adult Services (for • keep your mind active by reading or doing most other services). crossword puzzles, Sudoku and other mind If you are concerned about your persistent exercises; forgetfulness - or the memory difficulties of • get regular physical exercise; and a friend or family member, it is important to • eat a healthy diet. consult a GP. He or she can undertake an initial examination and can then refer you to a memory Family support clinic for further investigation. If you know someone who is worried about their The various types of support available to you and memory, encourage them to visit their GP. your carer are likely to involve NHS services, Adult Services and voluntary agencies. Some examples The more support you can give someone, the of services and support to help people live as better life with dementia can be, especially in the independently as possible with dementia include: early years. • specialist day centres; Too often people fear dementia and this causes • respite care or short breaks; them to avoid those with the condition, making • assistive technology and community alarms; them feel isolated and stigmatised. With the • home care; right support, the person with dementia can live well with the condition and continue to do • meals at home; the things they enjoy for a number of years • community equipment; following diagnosis. Focus on the person’s • extra care sheltered housing; and abilities not their disabilities. Encourage them to continue with hobbies or interests whenever • carers’ support groups. possible, a good understanding of dementia will There are some simple practical steps to help enable you to communicate with and support with memory problems: the person better.
Visit www.carechoices.co.uk for further assistance with your search for care 27 NEED HELP IN YOUR SEARCH FOR CARE?
Developed by the publisher of this Care Services Directory With so many providers to choose from where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • search by postcode/town and care type • information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit
Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. e: [email protected] Follow us @CareChoicesLtd www.carechoices.co.uk A person with dementia may require: unable to participate, family members can assist in planning care. • reassurance that they continue to be a valued member of the family/community and their Many people with dementia will respond best to voice is heard; stable care staff who know them well. Continuity • freedom from as much external stress as of care can be provided by either care agencies possible; and or carers employed directly by the person or his or her family. Staff can be employed if • appropriate and relevant activities to help the person pays privately or receives a direct stimulate recall and keep motivated for as long payment from Adult Services to pay for care as possible. (discussed on page 32). A person with dementia may exhibit behaviours Specialist dementia day centres you may find challenging: this may be due to a difficulty in communicating. If you can establish In the earlier stages of dementia, day care what this is, you can resolve their concerns more support can offer vital help. A good day care quickly. By putting yourself in their place you service will be able to offer a range of activities may begin to understand what they are trying to and support that will enable the person with express and how they might be feeling. dementia to retain skills and remain part of their local community. Respite care Specialist day centres for people with dementia Spouses, partners and relatives who care for should be organised and run with the needs of a person with dementia are entitled to an people with dementia in mind, aiming to build assessment and may require a break from their on their strengths and abilities. Activities will caring responsibilities. This is known as ‘respite vary but may include outings, entertainment, care’ and may be a regular break of a few hours personal care, meals, hairdressing and support a week or a period of a few weeks. It may be for carers. planned or be required in an emergency. Attendance at day centres can be offered from Regular respite care might involve the person just a few hours a week to a number of days. with dementia attending a day centre or a care Contact Adult Services on 0845 603 7630 worker visiting the person’s home to enable the (Essex), 01702 215008 (Southend-on-Sea), or carer to have a break. If the relative caring for your local Alzheimer’s Society office for more a person wishes to go on holiday or is unable to details, see ‘Useful local contacts’ on page 110. care because of illness or an emergency, a period of respite care may be provided in a care home Alzheimer’s Society or a care worker may provide care in the person’s own home. This leading charity works to improve the quality of life of people affected by dementia. Care at home If you have concerns about Alzheimer’s People with dementia often have problems in disease or about any other form of dementia, new environments and may function better and Alzheimer’s Society National Dementia Helpline be more contented in the familiar surroundings on 0300 222 1122 can provide information, of their own home. support, guidance and signposting to other appropriate organisations. Their care and support needs are assessed as explained on page 9 and a care plan will be The Helpline is open from 9.00am to 5.00pm drawn up. The person with dementia should Monday to Friday and 10.00am to 4.00pm participate in setting up this plan. If the person is Saturday and Sunday.
Visit www.carechoices.co.uk for further assistance with your search for care 29 tfordshire Of All Ages.
rvices,
Home Care & Support for you
Caring for Adults and Children of All Ages Across Essex
• All Personal Care, Domestic Chores and Support Services • Visits from ¼ Hour up to 24 Hour Live–In Care • Fully Flexible, Tailored Care Packages to Suit your Individual Needs
Specialist Areas Include: • Physical Disabilities • Dementia Care • Degenerative Conditions • Neurological Conditions • End Of Life Care • Learning Disability Support
Contact Us For a No-Obligation Assessment 0333 700 80 80 [email protected] • www.carebyus.com
Care Quality Commission and Essex County Council Accredited Members of the United Kingdom Home Care Association 30 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care agency checklist © 2015 Care Choices Ltd
These questions may be useful when considering using the completed by your care manager and the agencies used services of a home care (domiciliary) provider to help you will have been accredited to work for Adult Services. build up a picture of how your care needs will be met in People arranging and funding their own care either your own home. privately or through a direct payment or a personal budget For care packages which have been arranged by Adult are able to choose their own care worker or care agency. Services, contracts and care plans will have been
Agency 1 £ p/h
Agency 2 £ p/h
Agency 3 £ p/h
Agencies trust. Get as much help as you can going over it and ask What experience does the agency have in your particular any questions you may have before signing anything. The field of need? Can they supply references for you to check? Citizens Advice Bureau or Age UK could help with this. 1 Carers 2 You should expect your personal preferences, dignity 3 and privacy to be respected. Discuss this with the agency and ask how the most suitable care workers for Home care agencies providing personal care, must be your particular care are chosen. Can you talk to them registered and inspected by the Care Quality Commission. before deciding? Ask to see a copy of their registration certificate. 1 How long has the agency been operating? 2 1 3 2 Care workers should be fully trained or be in on-going 3 training. Ask the agency about their policies on this. How many care workers would the agency assign to care You will have a care plan drawn up by the agency which for you and would you see the same one every day? If not, the carers will work to. Ask how often this plan will be how does the staff rota operate and what happens if your reviewed by the agency. care worker goes on holiday or is sick, will you be notified in advance that a different carer will be attending? Carers must be checked with the Disclosure and Barring 1 Service (DBS) and have a criminal records disclosure – 2 make sure this is the case. 3 1 2 How can you contact the agency in an emergency or 3 outside office hours? 1 Paying 2 If your care needs do not meet Adult Services’ eligibility 3 criteria and have been arranged privately you should check carefully the fee rates charged and exactly what the How hard or easy would it be to make a complaint and payment you make covers. how are things then put right? 1 Comments, compliments and complaints 2 If you would like to make a comment about the service you receive or are unhappy about any aspect of it, you 3 can speak to your home care provider, the local If this is a private contract ask for a copy of the agency’s authority or the Local Government Ombudsman. contract terms and read these carefully with someone you For more information, please see page 69.
Visit www.carechoices.co.uk for further assistance with your search for care 31 Paying for care in your own home
Non-means tested care and support
Care provided by the NHS is free; for example services provided by a community or district nurse. Intermediate care, sometimes known as ‘reablement’, is also free. This type of care is often provided to avoid hospital admission or given as support following hospital discharge. Reablement can be provided free for up to six weeks. If on-going care needs are identified at any time during this period however, the on- going service is no longer classed as reablement Councils provide upfront information on how and becomes chargeable. much people can expect to pay and how charges are worked out. This information must be made Some people do not have to pay towards care available when a needs assessment is carried services. For example, aftercare services provided out and written confirmation of how the charge under section 117 of the Mental Health Act are has been calculated must be provided after a free of charge. financial assessment. If you are in need of care or support you may be People with more than £23,250 in capital eligible to claim Attendance Allowance (AA) or including savings have to pay the full cost. The Personal Independence Payments (PIP). AA and value of the home is not counted when working PIP are non-means tested benefits. This means out charges for non-residential care. If you have that when you apply for this type of benefit more than £23,250 you should tell Adult Services your financial circumstances are not taken into when your savings are likely to fall below this account. Provided you have the need for care amount. and support you can receive AA or PIP regardless of how much income or capital you have. AA is The council calculates charges in accordance payable to people over the age of 65 and PIP for with its Fair Access to Care Services policy. This those aged 16 to 64. There are different rates ensures people are only required to pay what that can be awarded, dependent on the level and they can afford, taking into account capital, type of help you need. income and expenditure. Other ways to fund your care and The assessment looks at how much money support you have coming in, gives an allowance (set by the Government) for everyday living expenses If you do not qualify for financial assistance and makes allowance for disability-related from Adult Services there are various ways expenditure. Disability-related expenditure is in which you could consider paying for care the extra amount you spend as a result of your and support. It is important that you seek disability or illness. Adult Services can help you independent financial advice when considering to identify these costs. They will also carry out a other funding options. There are independent full benefit check and, if you want them to, assist financial advisers that focus specifically on care you with claiming your full entitlement. Most funding advice, often referred to as specialist people on a very low income are not required care fees advisers. They are regulated by the to pay. Financial Conduct Authority (FCA) and must stick to a code of conduct and ethics and take shared responsibility for the suitability of any product Figures mentioned here may change over the they recommend. lifetime of this Directory. The Society of Later Life Advisers (SOLLA)
32 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care aims to assist consumers and their families in finding trusted accredited financial advisers who The dos and don’ts of equity release: understand financial needs in later life. To find a SOLLA fully accredited independent financial Do: adviser a search is available on their website: http://societyoflaterlifeadvisers.co.uk/find- • Consider the alternatives – family or an-adviser/ friends, existing savings, claiming benefits, grants or downsizing. Equity release • Consider the impact on means-tested If you cannot get the care or support you need benefits or council support. from your local council and do not have sufficient • Involve family members in your decision. income or savings to pay for services, equipment • Ask the right questions: Can the plan be or adaptations privately you could consider repaid early? Are there early repayment equity release if you own your home. Releasing charges? Can I borrow more in the future? capital from your home is becoming more How much will the debt be in future years popular as property prices have substantially compared to the property value? Can the increased over the years. plan be transferred if I move? Is it SHIP There are two types of equity release – Home approved? Reversion Plans where you sell part of your home • Borrow only what you need immediately. If in exchange for a lump sum and/or a regular you require future funds, using a drawdown income and continue living there and Lifetime plan means you only pay interest on the Mortgages where you borrow against the value money from the date you borrow it. of your property and the interest on the loan rolls • Choose an independent solicitor with up, added to the loan and repayable when you experience in dealing with equity release sell the property or move out. and preferably agree a fixed fee. Most equity release providers have signed up to • Choose an independent financial adviser be members of SHIP (Safe Home Income Plans). (IFA) with the relevant equity release SHIP members adhere to a strict code of conduct qualification, experience and access to all meaning they must: equity release plans on the market.
• provide fair, simple and complete presentation Don’t: of their plans, clearly setting out the benefits, obligations, variables and limitations in their • Borrow money to invest. It is risky to hope literature; that investing money borrowed would provide a return greater than the costs of • include all costs which the applicant has to borrowing it. bear in setting up the plan, the position on moving, the tax situation and the effect of • Proceed without specialist advice. changes in house values; • ensure the client’s legal work will always be performed by the solicitor of his or her choice who will be required to sign a certificate to the effect that the contractual terms have been fully explained; and Further information on paying for care can • all SHIP members’ plans carry a ‘no negative be found beginning on page 65. equity’ guarantee so you will never owe more than the value of your home.
Visit www.carechoices.co.uk for further assistance with your search for care 33 Managing a personal budget
If you are eligible for a personal budget from Adult Services there are organisations that can help you to manage this.
ecdp solutions Independent Living Advocacy (ILA) Ltd ecdp solutions’ aim is to enhance the lives of ILA provides a range of services that supports people by providing an independent support people to employ a personal assistant. At every planning service to anyone in receipt of a step along the way, from advertising through to personal budget. ecdp solutions will guide people the recruitment process, ILA will support people through the development and completion of to whatever extent they require. In addition, it their support plan by ensuring that the right level offers employer and personal assistant training of support is provided to enable people to live modules, and manages an on-going personal the lives they want with the support needs that assistant register that holds details of people meet their lifestyles. If you are funding your own actively seeking employment as a personal care ecdp solutions offers telephone support to assistant. assist with the creation of a support plan. ILA also offers advocacy services for anyone For people who decide to self-manage their requiring support with debt, discrimination, personal budget, and wish to employ a personal housing, complaints, safeguarding, welfare rights, assistant, ‘ecdp pass’ provides a personalised Court of Protection and Deputyship as well as payroll service. self-advocacy groups.
ecdp solutions Independent Living Advocacy Tel: 01245 392300 Tel: 01376 534980 Email: [email protected] Email: [email protected] Web: www.ecdp.org.uk Web: www.ilaessex.com
WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE?
VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK
CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077
34 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Southend-on-Sea home care 47 Home care providers Thurrock home care 51
Essex home care providers
1 STOP REC LIMITED ALLIANCE CARE AND SUPPORT LTD Colchester Clacton-on-Sea Tel: 01206 616171 OP D PD LDA SI YA Tel: 01255 256020 OP D PD LDA YA A PL+US CARING SERVICE OFFICE ALLIED HEALTHCARE - BASILDON Witham Pitsea Tel: 01376 515686 OP D PD SI YA Tel: 01268 581170 OP D PD LDA MH SI YA AD A1 HOME CARE LTD Advert page 24 ALLIED HEALTHCARE - COLCHESTER Chelmsford Colchester Tel: 01245 354774 OP D PD LDA MH SI YA Tel: 01206 792222 OP D PD LDA MH SI YA AD AA DOMICILIARY CARE ALLIED HEALTHCARE - HARLOW Stock Harlow Tel: 07957 628772 OP D PD LDA MH YA Tel: 01279 423010 OP D PD LDA MH SI YA AD ABBEY CARE SOLUTIONS LTD ALPHA CARE SOLUTIONS LTD Waltham Abbey Basildon Tel: 01992 713011 OP D PD SI Tel: 01268 449112 OP D PD LDA MH SI YA AD ABK CARING SERVICE LTD ANGELS 24/7 CARE SERVICES LTD Burnham on Crouch Basildon Tel: 01621 782527 OP PD MH SI Tel: 01268 546688 OP D PD LDA MH YA ACCESS DIGNITY CARE LIMITED Advert page 24 ANGLIAN CARE LTD - RANKIN HOUSE Walton-on-Naze Benfleet Tel: 01255 852882 OP D PD LDA MH SI Tel: 01268 795800 OP D PD MH SI YA ACCURO ANN MASON CARE Harlow Colchester Tel: 01279 433667 PD LDA SI YA Tel: 01206 233372 OP D PD SI YA ADVANTAGE HEALTHCARE ANNIE’S HOMECARE SERVICES Colchester Mayland Tel: 01206 228333 OP D PD LDA MH SI YA Tel: 01621 773672 OP D PD MH SI YA AFFABLE CARE HEAD OFFICE AQS HOMECARE ESSEX Chelmsford Billericay Tel: 01245 350257 OP LDA YA Tel: 01277 654444 OP D PD LDA MH SI YA AD ALEXANDRA COURT ASPIRATIONS SOUTHEAST ADULTS Dovercourt Billericay Advert page 54 Tel: 01255 503340 OP D MH SI Tel: 0800 044 3255 PD LDA MH SI ALL ABOUT U CARE SERVICES LTD AUTISM ANGLIA DOMICILIARY CARE AGENCY Chelmsford Colchester Tel: 07795 891173 OP D YA Tel: 01206 577678 LDA ALL CARE B PRO NURSING AGENCY Colchester Canvey Island Tel: 01206 366361 OP D PD SI Tel: 07940 226332 OP D PD LDA MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 35 Live-inLive-in Care from £675£695 per week
Do you or a loved one need 24 hour care or support? E Care your 24 hour care at home specialists are able to offer professional quality care in your own home 24 hours hours a day, 7 days week. The alternative to Care Home admission. Long and short term Meal preparation care Medication reminders Full live-in service Laundry Live-in Care enables anyone with care needs to Elderly care Domestic tasks continue living in their own home with a Dementia Care Companionship round-the-clock care worker. Mental Health Care Palliative Care Personal Care Sleep Ins Respite for friends or Hospital Discharge relatives
Covering Clacton, Frinton, Walton & Surrounding Areas (01255) 80 81 80 08000 121 247 | www.liveincare.info email us at: [email protected] Chelmsford - 01245 708 986 Choose E Care….Because We Care!
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
Wivenhoe
36 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex home care providers continued
BAKERS’ VILLAS CARE AT HOME UK LTD Epping Little Walden Tel: 01992 575951 OP Tel: 01799 541400 OP D PD SI YA
BETTER HEALTHCARE SERVICES CARE BY ANGELS LIMITED Colchester Basildon Tel: 01206 561999 OP D PD LDA MH SI YA Tel: 07585 683819 OP D PD SI YA
BLOOMSBURY HOME CARE CARE BY US Thorpe-le-Soken Bishops Stortford Advert page 30 Tel: 0845 508 4512 OP D PD LDA MH SI YA Tel: 0333 700 8080 OP D PD LDA MH SI YA AD
BLUEBIRD CARE CARE PLUS ESSEX LTD Colchester Saffron Walden Tel: 01206 827605 OP D PD LDA MH SI YA Tel: 01799 529312 OP D PD MH SI YA Essex West Tel: 01277 230763 OP D PD MH SI YA CARE SOLUTIONS LTD DCA Mid Essex Colchester Tel: 01245 263962 OP D PD LDA MH YA Tel: 0339 992 573 OP D PD LDA MH SI YA AD Tendring CAREMARK - Tel: 01255 427113 OP D PD LDA MH SI YA CHELMSFORD & UTTLESFORD BRAINTREE HEALTHCARE LTD Great Dunmow Braintree Tel: 01371 872178 OP D PD LDA MH SI YA Tel: 01376 550432 LDA CAREMARK - BRIDGEMARSH RESIDENTIAL HOME SOUTHEND & ROCHFORD Chelmsford Rochford Tel: 01245 440858 D PD LDA SI Tel: 01702 548104 OP D BROOK DRIVE CARERS CHOICES Wickford Benfleet Tel: 07501 006795 LDA YA Tel: 01268 881130 OP D PD LDA MH SI YA AD
BROOK HOUSE CARERS’ SUPPORT AND RESPITE SERVICES Harlow Maldon Tel: 0800 001 6631 D LDA MH YA Tel: 01621 853211 OP D MH SI BUNGALOW, THE CAREWATCH SOUTHEND Colchester Hadleigh Tel: 01206 852010 PD LDA SI YA Tel: 01702 557007 OP D PD LDA MH SI YA BUPA HOME HEALTHCARE LTD CARING 4 U (UK) LTD Advert page 40 Harlow Great Bardfield Tel: 01279 456947 OP PD YA Tel: 01371 811873 OP D PD LDA MH SI YA CALVERN CARE LTD Advert page 40 CARING COMPANIONS OF ESSEX Chelmsford Brentwood Tel: 01245 356755 OP D PD MH SI Tel: 01277 204453 OP PD LDA MH YA CARE AT HAND LIMITED CARING DIRECT LTD Advert page 38 Harlow Chelmsford Tel: 01279 626200 OP D PD LDA MH SI YA Tel: 01245 698183 OP D PD LDA SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 37 Care in your own home at an affordable rate
Caring Direct Ltd is a domiciliary care agency providing personal care to suit your daily needs and requirements at an affordable rate. We offer a wide range of support and care packages and provide you with caring professionals. Our primary aim is to assist you in your daily routine, allowing you to remain in your own home, retain dignity, comfort and security.
• Domiciliary Care • Waking Night Care • Assistance with Medication • Domestic Tasks • Meal Preparation • Bathing and Showering • Catheter Care • 24-hour ‘Live-In’ Care • Community Care Calls 24-hour on call service available to all service users
Proud Sponsor of the Heart Radio 01245 698183 Carer of the Year Award Chelmsford Community Transport www.caringdirect.com Chelmsford PHAB Essex home care providers continued
CHRISTCHURCH CARE AGENCY CROCUS COMMUNITY CARE Braintree Saffron Walden Tel: 01376 343223 OP D PD LDA SI YA Tel: 01799 508248 OP D PD LDA MH SI YA AD CIVICARE EAST LTD CROSSROADS CARE - TENDRING & COLCHESTER Chelmsford Thorpe Le Soken Advert page 26 Tel: 01245 409250 OP D PD LDA MH SI YA Tel: 01255 860960 OP D PD LDA MH SI YA AD CLACTON FAMILY TRUST Advert page 100 CROSSROADS CARE - UTTLESFORD Clacton-on-Sea Saffron Walden Tel: 01255 689226 PD LDA SI YA Tel: 01799 513496 OP D PD LDA MH SI YA CLASS (UK) LTD CROSSROADS CARE BRAINTREE Advert page 26 Chelmsford DISTRICT & CHELMSFORD Tel: 01245 494012 LDA YA Braintree CLOSER THAN CLOSE HOME CARE LIMITED Tel: 01376 529985 OP D PD LDA MH SI YA Epping CROSSROADS CARE BRENTWOOD Advert page 26 Tel: 01992 560099 OP D PD MH SI BASILDON & DISTRICTS CLOUD 9 CARE LTD Brentwood Colchester Tel: 01277 201789 OP D PD LDA MH SI YA Tel: 01206 793773 OP D PD MH SI YA CROSSROADS CARE REDBRIDGE - COLCHESTER COMMUNITY CARE SERVICES DCA EPPING & HARLOW OFFICE Colchester Epping Tel: 0333 2004075 OP D PD LDA MH SI YA AD Tel: 01992 572557 OP D PD LDA SI YA COMFORTCARE CRYSTAL CARE Chelmsford Canvey Island Tel: 01245 690100 OP D Tel: 01702 513159 OP D PD SI YA COMITIS L11 LTD T/A HOME INSTEAD SENIOR CARE DAMORCARE LTD Advert page 42 Blackmore Chelmsford Tel: 01277 822858 OP D PD LDA SI YA Tel: 07825 662283 OP D PD LDA MH YA CONSTABLE CARE LTD DANBURY CARE Walton-on-the-Naze Woodham Walter Tel: 01206 808505 OP D PD LDA MH SI YA Tel: 01621 859504 OP CORNER HOUSE Advert page 102 DENGIE CARE PROVIDERS Clacton-on-Sea Chelmsford Tel: 01255 432415 OP PD LDA MH Tel: 01621 828141 LDA CORNERSTONE CARE SERVICES LTD DIAL-A-CARER SERVICE Brentwood Billericay Tel: 01277 725 000 OP D PD LDA YA Tel: 01268 711044 OP D PD LDA MH SI YA COSIE CARE DIVINE CARE PROVIDER LTD Saffron Walden Maldon Tel: 01799 500751 OP D PD LDA MH SI YA AD Tel: 01621 929158 OP D PD MH SI YA CREATIVE SUPPORT SERVICES (UK) LTD DOMICILIARY CARE AGENCY Chelmsford Colchester Tel: 01702 260914 PD MH YA Tel: 01206 577678 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 39 “We believe we are privileged to be allowed into your home to look after you and all your needs, enabling you to retain your independence for as long as you wish.” Care packages to suit you – 24 hour live-in, hourly and night care Complex Care Continuity of carer Specialist Carers who arrive at the specified time Carers who stay for the allocated time Professional, friendly and fully trained staff A unique personal service centred around you Care delivered with dignity and respect Highest standards of care Respite and specialist care available including acquired brain injury, learning disabilities and dementia Regular reviews and re-assessments To find out how we can assist you or someone you care about, to receive your FREE brochure or arrange a FREE no obligation assessment, please call our friendly staff on: 01371 811873 CQC www.caring4u.co.uk Email: [email protected] Registered 25 The Bardfield Centre, Great Bardfield, Braintree, Essex CM7 4SL Fax: 08702 245399
CalvernCare LTD Providers of high quality home care services since 2001. Family owned and managed.
HOME CARE PROVIDERS IN We specialise in providing care and assistance CHELMSFORD AND THE for people living in their own homes with an SURROUNDING AREA emphasis on: SINCE 2001 • QUALITY • RELIABILITY • Call 01245 356755 • FLEXIBILITY • PROFESSIONALISM • www.calverncare.co.uk We can provide a full range of services to suit Calvern House, 23 Parker Road, your needs from 1/2 hour per week to daily Chelmsford CM2 0ES visits or for companionship and escorted outings.
Please visit our website for full details of the services we provide www.calverncare.co.uk
40 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex home care providers continued
E2K CARE ESSEX CARES WEST Advert inside back cover Tiptree Harlow Tel: 01621 819529 OP YA Tel: 0845 835 0150 OP D PD MH SI YA AD EAST COUNTY CARE LTD ESSEX DEMENTIA CARE Harwich Braintree Tel: 01255 507600 OP YA Tel: 01245 363789 OP D ECARE COMMUNITY Advert page 36 EWER HOUSE Clacton-on-Sea Colchester Tel: 01255 808180 OP D MH YA Tel: 07803 348799 OP D PD MH SI YA EDEN BROOK HOME CARE LTD EXCELLE HOME CARE Chelmsford Romford Tel: 01245 363888 OP D PD LDA MH SI YA AD Tel: 01708 502734 OP D PD LDA MH SI YA EMERALD HOME CARE LTD EXCELLENCE CARE Basildon Basildon Tel: 07947 378584 OP Tel: 07810 454172 MH YA ESSEX/LONDON - GLOBAL INSPIRATIONS FAMILY HOMECARE LTD Braintree Chelmsford Tel: 07932 277322 OP D PD LDA SI Tel: 01245 353591 OP D PD LDA MH SI YA ESSEX & SUFFOLK QUALITY CARE LTD FAMILY MOSAIC DOMICILIARY CARE St Osyth Pitsea Tel: 01255 831594 OP Tel: 01268 498500 OP D PD LDA MH SI YA ESSEX CARES HOMESAFE MID FIRST CLASS CARE AGENCY Advert page 42 Brentwood Harlow Tel: 01277 228254 OP D PD LDA MH SI YA AD Tel: 01279 418013 OP D PD SI ESSEX CARES HOMESAFE SOUTH FITZPATRICK TOTAL HOME CARE LTD Benfleet Halstead Tel: 01268 638450 OP D PD LDA MH SI YA AD Tel: 01787 221622 OP D PD LDA MH SI YA ESSEX CARES HOMESAFE WEST FOREST HOMECARE LTD Advert page 48 Harlow Sible Hedingham Tel: 0300 003 1624 OP D PD LDA MH SI YA AD Tel: 01787 463222 OP D PD LDA MH SI YA ESSEX CARES MID Advert inside back cover FOREST HOMECARE MID ESSEX Chelmsford Chelmsford Tel: 0845 835 0150 OP D PD MH SI YA Tel: 01787 463222 OP D PD LDA SI YA ESSEX CARES NORTH Advert inside back cover FOREST HOMECARE WEST ESSEX Colchester Dunmow Tel: 0845 835 0150 OP D PD MH SI YA Tel: 01787 463222 OP D PD LDA SI YA ESSEX CARES SOUTH EAST Advert inside back cover FORGET ME NOT CARING LIMITED Benfleet Rochford Tel: 0845 835 0150 OP D PD MH SI YA Tel: 01702 545111 OP D PD LDA MH SI ESSEX CARES SOUTH WEST Advert inside back cover GEMSTONE CARE LTD Basildon Loughton Tel: 0845 835 0150 OP D LDA MH SI YA AD Tel: 0208 502 5987 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 41 )LUVW&ODVV&DUH$JHQF\ • CQC registered • All staff are CRB checked • Personal care • Shopping • Meal preporation We have over • Sitting services 3XWWLQJ3HRSOH)LUVW 40 years of • Laundry-Ironing experience. • Light housework • Respite for friends & relatives • Local authority & • Long & short term care All service users are personal budgets • Personal & domestic care with given independence & welcome choice! • Independent agency breakfasts, lunches & evening meals Our latest inspection Call for a free consultation Tel: 01279 418013 / 07980 354112 • Shopping Harris House, The Pinnacles, Harlow CM19 5AN was rated as Excellent! • Collection service • 24/7 care in your own home For more information • Palliative care contact our offices or Relatives Relief Limited • Elderly care simply drop by for a cup Relatives Relief Limited your local • Physical disability support of tea and a chat: Domiciliary care agency providing care • Learning disability support • Mental health support 59 Station Road, and support in your own home. Clacton-on-Sea, We provide respite care for your loved ones Essex CO15 1SD which could include social inclusion visits Licensed to provide services by the Tel: 01255 223030 and escorted holidays. Care Quality Commission Personal Care • Shopping • Medication • Respite Care • Activities - Provider ID 101656571 298 Main Road, As a family run agency we pride ourselves on our person centred Dovercourt,Harwich, care and our staff are recruited and trained to reflect this. Preferred Provider Essex CO15 1SD with Social Services Contact us on 01255 225 381 • mobile: 07918 907 541 Tel: 01255 242789 email: [email protected] Email: [email protected] www.relativesrelief.com
PEACE OF MIND HOME SUPPORT Excelle Home Care is dedicated to providing high quality Live-In Carers, Your Care, Your Way Home Carers and Personal Assistants. We provide Specialist Care to the elderly, people with physical and Services include assistance with: ◆ learning disabilities and mental All aspects of personal care health problems and dementia. ◆ Administering and collecting medication ◆ Domestic chores such as laundry, housework and cooking Our team will deliver a complete service with friendliness, ◆ Making and attending appointments reliability and attention to detail. ◆ Collecting benefits and pensions ◆ Shopping and access the community The Range of Care
Tel: 01255 479411 Personal Care Support Domestic Tasks • Bathing/ Showering • Shopping • Food Preparation Email: [email protected] • Toileting • Erands • Laundry Web: www.peaceofmindhomesupport.co.uk • Continence Care • Escort • Cleaning • Transfers • Sitting Service
Services include Groups Care Provided • 24 Hour Live In, • Elderly DAMORCARE • Up to 24 Hour Home Care, • Dementia We care for you and your needs • Respite at Home, • Learning Disabilities • Supported Living • Physical Disabilities • Mental Health • Palliative Care at Home Damorcare is a reliable friendly care service that offer support in your own home, enabling you to manage living in your home with the peace and security needed. We promote as Telephone: 01708 502734 much Independence as possible whilst assisting with care needs. We believe in you as individuals, respecting you and your views. Initial assessments are done, where you participate in. The care is about you...
Tel: 07825 662283 or 07717779898 Email: [email protected] Web: www.excelle.co.uk www.damorcare.co.uk 72 Chippenham Road, Harold Hill, Romford, Essex RM3 8HX
42 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex home care providers continued
GOOD COMPANION COMPANY I & S CARE Colchester Colchester Tel: 01206 571046 OP D Tel: 01621 815182 LDA YA GREEN CARE CONTRACTS LIMITED IDEAL HOME CARE SOLUTIONS LTD Harlow Maldon Tel: 01279 411290 OP Tel: 0845 040 5818 OP D PD SI YA GREEN ROSE CARE LIMITED J’S HOSPICE, THE Sudbury Chelmsford Tel: 07462 474092 OP LDA MH Tel: 01245 475474 YA GREENFIELD CARE LTD JEAN ALLEN CARE SERVICES LTD T/A Halstead HOME INSTEAD SENIOR CARE Advert page 50 Tel: 01440 785222 OP D LDA SI Frinton-on-Sea Tel: 01255 672269 OP D PD MH SI GUARDIAN HOMECARE Basildon JR CHARLES HOUSING AND SUPPORT LTD Tel: 01268 287801 OP D PD LDA MH SI YA AD Basildon Tel: 01268 295984 OP D PD LDA MH SI YA AD HAMELIN TRUST COMMUNITY SUPPORT SERVICE JUNCTIONS CARE AGENCY LTD Billericay Brentwood Tel: 01702 653889 PD LDA SI YA Tel: 01277 211200 OP D PD MH SI HERITAGE STAFFING SERVICES LIMITED K.T.M. CARE LTD Harlow Feering Tel: 02080 903421 OP D PD LDA MH SI YA Tel: 01376 571152 OP D HOME FARM TRUST KINGSWOOD CARE SERVICES LTD Bishops Stortford Basildon Tel: 01279 816165 LDA Tel: 01268 419180 LDA YA HOME INSTEAD SENIOR CARE Advert page 50 LANGLEY SUPPORT SERVICES Chelmsford Colchester Tel: 01245 200780 OP D PD SI YA Tel: 07546 144976 PD LDA SI YA HOME INSTEAD SENIOR CARE Advert page 50 LIVABILITY LIFESTYLE CHOICES EAST ANGLIA Colchester Ingatestone Tel: 01206 848427 OP D Tel: 01277 355646 PD YA HOME INSTEAD SENIOR CARE Advert page 50 LONDON CARE Epping Basildon Tel: 01992 666777 OP D PD LDA MH SI YA Tel: 01268 585800 OP D PD LDA MH SI YA AD HOME INSTEAD SENIOR CARE LONDON CARE Sawbridgeworth Harlow Tel: 01279 721443 OP D PD LDA MH YA Tel: 01279 620640 OP D PD MH SI YA HOME INSTEAD SENIOR CARE Advert page 50 MANORCOURT HOMECARE Wickford Clacton-on-Sea Tel: 01268 733820 OP D LDA YA Tel: 01255 440744 OP D PD MH SI YA HONEY TREE COURT MANORCOURT HOMECARE Loughton Harlow Tel: 0208 508 0920 OP D PD MH SI Tel: 01279 798040 OP D PD LDA MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 43 SESNHA CARE Basildon Benfleet Thurrock Harlow Epping Brentwood Billericay Canvey Island Rayleigh Rochford & Surrounding Areas A Quality Life in the Community An experienced team Moving Safely of professionals - at a price to suit your needs
Our aim is to provide quality care by sensitive and skilled staff, in service users’ own homes at a level appropriate to each person’s needs - thus enabling people to remain in their own home or with family or other loved ones in familiar surroundings
24hr Manned Telephone Lines accessible to all our clients We offer a wealth of experience in providing care to special needs groups such as the elderly, people with learning difficulties or with mental health problems, and the physically disabled. Services include full personal care and bathing, including toileting, plus medication - meal preparation - home from hospital support - care of your own pet - daily checking calls - sitting services - shopping - and the flexibility to increase or change services as required (e.g. ill health or family on holiday) 01708 856444 Continuity of care Contact us Today on (office hours) Caring for younger people We are happy to visit you (without any obligation) to discuss your requirements and devise a package of care that balances your needs and finances
A Trained Workforce Spick & Span Help with the paperwork Not pressed for time
call us now on Purely Care 01603 407707
Purely Care is a specialist provider of live-in care services. We are passionate about enabling our clients to retain their independence by remaining safely and securely in their own homes.
We specialise with the following client groups: • Elderly people • People living with MS or other • People with learning debilitating illnesses GLIÀFXOWLHV • People with AIDS or HIV • People with physical • People living with Parkinson’s disabilities or dementia • People with mental health • Terminally ill people problems
[email protected] • www.purelycare.co.uk
44 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex home care providers continued
MANSION HOUSE RESIDENTIAL HOME NEWDAY HEALTHCARE PROFESSIONALS LTD Althorne Canvey Island Tel: 01621 742269 OP D PD SI Tel: 08540 942805 OP PD MAYFAIR CARE SERVICES LTD NIGHTINGALE HOME CARE Canvey Island Braintree Tel: 01268 696055 OP D PD LDA MH SI YA Tel: 01376 584150 OP D LDA MH MEADOWCROFT RESIDENTIAL CARE HOME NIGHTOWLS CARE LLP Bradfield Colchester Tel: 01206 393879 OP D PD LDA SI YA Tel: 01206 521008 OP D PD MH SI MEARS CARE - BASILDON NORTH LONDON HOMECARE & SUPPORT LTD Basildon Harlow Tel: 01268 525020 OP D PD LDA MH SI YA AD Tel: 01279 452105 OP D PD LDA MH SI YA AD MEARS CARE - LOUGHTON NPSL T/A ALLIED HEALTHCARE COLCHESTER Loughton Colchester Tel: 01206 710748 OP LDA MH SI YA Tel: 0208 502 3140 OP D PD LDA MH SI YA AD NURSE PLUS & CARER PLUS UK LTD MEARS CARE - NEW FUTURES Colchester Laindon Tel: 01206 845069 OP D PD LDA YA Tel: 01268 545631 OP D PD LDA MH SI YA AD ORCHARD BROOKS HEALTHCARE MEDIC2 UK LTD BASILDON Colchester Basildon Tel: 01206 861200 OP D PD LDA MH SI YA Tel: 01268 590695 OP D PD MH OUTLOOK CARE MEDICAL PARTNERSHIPS LTD Billericay Hockley Tel: 01277 633163 OP LDA MH YA Tel: 01702 206173 OP D PALMERSTONE HOMECARE LTD MIHOMECARE CLACTON-ON-SEA Harlow Clacton-On-Sea Tel: 01279 456685 OP D PD MH SI YA Tel: 03331 215901 OP D PD LDA MH SI YA AD PALS LIMITED - ADMIN OFFICE MIKE RIGLIN NURSING Witham Maldon Tel: 0845 428 0790 PD LDA MH SI YA Tel: 01621 843485 OP D PD LDA MH SI YA PEACE OF MIND HOMECARE Advert page 42 MONTECARE SOLUTIONS LTD Advert page 42 Clacton-on-Sea Clacton-on-Sea Tel: 01255 479411 OP D PD LDA MH SI Tel: 01255 223030 OP D PD LDA MH SI PERSONAL CHOICE CARERS AT HOME LTD MONTECARE SOLUTIONS LTD Advert page 42 Hockley Harwich Tel: Tel: 07817 968727 OP D PD MH SI YA 01255 242789 OP PD LDA MH SI YA AD PREMIER CHILDREN AND YOUNG PEOPLES CARE NETTESWELL RECTORY AND PROTECTION SERVICES LTD Harlow Tel: 01279 444000 LDA YA Hadleigh NEW PARTNERSHIPS Tel: 01702 389555 PD LDA SI YA (LYNRAY AND PEACH COTTAGE) PRESTIGE NURSING AND CARE - CHELMSFORD Braintree Great Dunmow Tel: 01376 329437 LDA Tel: 01371 879203 OP D PD LDA MH SI YA AD
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 45 Essex home care providers continued
PRIMARY CARE UK LTD ROWAN HOUSE Clacton-on-Sea Colchester Tel: 01255 224680 OP D PD LDA MH SI YA Tel: 01268 498548 LDA MH PROVISION HOME CARE LIMITED Advert page 46 RUMAX LIMITED Loughton Basildon Tel: 0800 678 5316 OP D PD LDA SI YA Tel: 0333 011 5030 OP D PD LDA MH SI YA AD QUINN DOMICILIARY AGENCY LTD SELECT MEDICARE Maldon Colchester Tel: 07814 328096 PD LDA MH SI YA Tel: 01206 544999 OP D PD LDA MH SI YA RADIANTLIFE CARE SEVEN RIVERS - CARE HOME WITH NURSING Brentwood PHYSICAL DISABILITIES Tel: 0203 318 0473 OP D PD LDA MH SI YA AD Colchester Tel: 01206 230345 PD LDA SI YA REABLEMENT AND HOME CARE SERVICES Chelmsford SIMPLY TOGETHER (COMMUNITY CARE) LTD Tel: 01245 392299 OP YA Clacton-on-Sea Tel: 01255 520002 OP D LDA MH REAL PEOPLE LTD Hadleigh ST CATHRINES CARE LTD Tel: 01702 551622 OP PD LDA MH SI YA Rochford Tel: 01702 258749 OP YA RELATIVES RELIEF LIMITED Advert page 42 Clacton-on-Sea ST GEORGE’S LTD Tel: 01255 225381 OP D PD MH SI YA Witham Tel: 01376 500052 YA RIGHT CARE (DOMICILIARY CARE AGENCY) LTD Colchester ST LUKES PLACE Tel: 01206 369900 OP D PD LDA SI Rochford Tel: 01702 531609 OP D PD LDA MH SI ROSE BELLE Witham STABLE HOUSE COLCHESTER Tel: 01376 512438 OP PD LDA MH SI YA Colchester Tel: 01206 224199 LDA YA ROSS NURSING SERVICES LTD Saffron Walden SUITE 215, ELIZABETH HOUSE Tel: 01799 551046 OP D PD LDA MH SI YA Chelmsford Tel: 07825 662283 OP LDA MH YA Provision Home Care SWAN CARE DOMICILIARY www.provisionhomecare.com Chelmsford Loughton • Chigwell • Buckhurst Hill and Surrounding Areas Tel: 01621 779171 OP D Our Services include: SWAN HOUSING ASSOCIATION • All aspects of personal care • Assistance with daily living routines Billericay • Meal preparation and assistance with daily nutrition Tel: 0300 303 2500 • Assistance with shopping OP LDA • Accompanying to appointments/activities • Companionship service TENDRING CARE • In house respite care for carers Clacton-on-Sea • Support to maintain your safety and security • Support with medication Tel: 01255 317071 OP YA • Light domestic care and much more... TOTAL CARE DIRECT LTD Call our Professional Team to see how we can help you on 0800 678 5316 or 07825 829118 or email [email protected] Braintree PHC is registered with the Care Quality Commission Tel: 01376 529468 OP D PD MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
46 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex home care providers continued
TRANQUILLITY CARE SOLUTIONS UK LTD WECARE LTD Colchester Saffron Walden Tel: 01206 822410 OP D PD SI Tel: 01799 520655 OP D PD SI TREETOPS WEIGHBRIDGE COURT Colchester Chipping Ongar Tel: 01206 844121 OP PD LDA YA Tel: 01823 438150 OP SI TWO COUNTIES COMMUNITY CARE LTD WESTMINSTER HOMECARE LTD (CHELMSFORD) Finchingfield Sandon Tel: 01371 811133 OP D PD LDA MH SI YA AD Tel: 01245 224818 D PD LDA MH AD U.FIRST CARE HEAD OFFICE WESTMINSTER HOMECARE LIMITED (GREAT BENTLEY) Harlow Colchester Tel: 01279 276027 LDA Tel: 01206 252310 OP D PD LDA MH SI YA AD UNION CARE WICK FARM ROAD, 39 Chigwell Southminster Tel: 020 3393 9660 OP Tel: 01621 778874 OP D PD LDA VIVO SUPPORT LTD YOUR LIFE CARE SOLUTIONS Billericay Colchester Tel: 0845 683 8809 OP D PD LDA MH SI YA Tel: 01206 273717 LDA YA
Southend-on-Sea home care providers
1ST CARE NURSING LTD BLUEBIRD CARE Westcliff-on-Sea (SOUTHEND & ROCHFORD) Tel: 01702 437711 OP YA Westcliff-On-Sea Tel: 01702 474274 OP D PD SI YA ADONAI SUPPORTED HOUSING LIMITED Southend-on-Sea BRAEMAR CARE SERVICES Tel: 07983 957160 LDA YA AD Southend-on-Sea Tel: 01702 302914 OP D PD LDA MH SI AFFINITY TRUST DOMICILIARY CARE AGENCY - SOUTHEND & ESSEX CARE COMPANY, THE Westcliff-on-Sea Leigh-on-Sea Tel: 01702 335980 OP PD LDA YA Tel: 01702 477888 OP ALEXANDER HOUSE PRIVATE NURSING HOME CARE CONNECTED LIMITED Westcliff-on-Sea Leigh-On-Sea Tel: 01702 346465 OP D PD LDA MH SI YA AD Tel: 01702 527468 OP D PD LDA MH SI YA AD ALLIED CARE AND NURSING CARING CARERS LTD Southend-On-Sea Southend-on-Sea Tel: 01702 680 980 OP D PD LDA MH SI YA AD Tel: 01702 213955 OP PD LDA YA ASHLEY CARE LLP CHOICES HEALTHCARE LTD Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 348142 OP D PD MH SI YA AD Tel: 01702 344355 OP D PD LDA MH SI YA AD
BARNABAS HOUSE SECHA CREATIVE CARE SERVICES LTD Westcliff-on-Sea Southend-on-Sea Tel: 01702 348171 LDA YA Tel: 01702 462479 OP PD LDA MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8
Visit www.carechoices.co.uk for further assistance with your search for care 47
Are you... In need of a helping hand? Recovering from an illness or injury? In need of some support for a loved one? At Forest Homecare we believe passionately that treating people with respect and retaining their dignity are basic human rights At Forest Homecare we believe passionately that treating people with respect and retaining their dignity are basic human and that all care and support services must be designed to be person-centred. rights and that all care and support services must be designed to be person-centred. There are many reasons for looking into your home care options for yourself or for a loved one. Sometimes a need occurs There are many reasons for looking into your home care options for yourself or for a loved one. Sometimes a need occurs quickly due to injury or illness but often the need grows with time as everyday tasks simply become more difficult. quickly due to injury or illness but often the need grows with time as everyday tasks simply become more difficult. At Forest Homecare we can help in many ways, from simple advice, assistance and encouragement through to more complex At Forest Homecare we can help in many ways, from simple advice, assistance and encouragement through to more complex care plans. We have a commitment to flexibility and can help with short or long-term arrangements and everything from simple care plans. We have a commitment to flexibility and can help with short or long-term arrangements and everything from tosimple complex to complex care packages. care packages. Forest Homecare Forest Homecare are proud areto have proud grown to have over grown the past over few the years past to few become years the to becomehomecare today provider the ofhomecare choice throughout provider ofmid choice and north throughout Essex and mid South and Suffolk.north Essex Do please and Southtalk to Suffolk. us and weDo can please work talk together to us toand devise we can a plan work thattogether meets to your devise needs, a plan outcomes that meets and aspirations.your needs, outcomes and aspirations. For further information call 01787 463222 www.foresthomecare.co.uk forest homecare Southend-on-Sea home care providers continued
DE VERE CARE MENCAP DOMICILIARY CARE - Southend-on-Sea SOUTHEND Tel: 01702 614871 D PD MH YA Shoeburyness Tel: 01702 341250 LDA DOLPHIN COURT Thorpe Bay MIHOMECARE SOUTHEND-ON-SEA Tel: 01702 584088 D PD YA Westcliff-on-Sea Tel: 0333 121 9201 OP D PD LDA MH SI YA DORIS JONES LTD Leigh-on-Sea NEXUS SUPPORT LTD Tel: 01702 472954 D PD LDA MH SI YA Southend-on-Sea Tel: 0845 519 60 88 ENS RECRUITMENT LTD PD LDA SI YA Westcliff-on-Sea R. E. HOUSE LIMITED Tel: 01702 361400 OP D PD LDA MH SI YA AD Southend-on-Sea ESTUARY COMMUNITY SUPPORT SERVICE Tel: 01702 338500 OP PD LDA MH SI YA Southend-on-Sea REDSPOT HOMECARE (ESSEX) LTD Tel: 01702 462246 LDA YA Westcliff-on-Sea FIELD LANE DOMICILIARY AGENCY, THE Tel: 01702 338865 OP D PD LDA MH SI YA Southend-on-Sea ROYALE CARERS LTD Tel: 01702 344615 LDA Southend-on-Sea HEALTH AND HOME DOMICILIARY CARE AGENCY Tel: 01702 353547 OP D PD SI YA Westcliff-on-Sea SAS SUPPORT AND SOLUTIONS LTD Tel: 01702 346465 OP D PD LDA MH SI YA AD Shoeburyness HOME CARE PROFESSIONALS LTD Tel: 01700 229132 OP LDA MH YA AD Southend-on-Sea SOUTHEND LEARNING Tel: 01702 467515 OP D PD LDA SI DISABILITY CLUSTER HOME INSTEAD SENIOR CARE Southend-on-Sea Southend-on-Sea Advert page 50 Tel: 01702 546407 OP PD LDA YA Tel: 01702 535308 OP PD LDA MH SI YA SOUTHEND THERAPY AND HOMECARE PROFESSIONALS (ESSEX) LIMITED RECOVERY TEAM (START) Southend-On-Sea Southend-on-Sea Tel: 01702 467515 OP D PD SI YA Tel: 01702 606917 OP D PD LDA MH SI YA AD JARK HEALTHCARE SPDNS HOUSE Southend-on-Sea Westcliff-on-Sea Tel: 01702 339444 OP D PD LDA MH SI YA Tel: 01702 431300 OP D PD LDA MH SI YA JEWISH CARE HOMECARE SERVICES, THE SUMMERCARE- HEAD OFFICE Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 334655 OP D LDA MH SI YA AD Tel: 01702 343062 OP D PD LDA MH SI YA JM CAREHOMES LTD SURECARE Westcliff-on-Sea Westcliff-on-Sea Tel: 01702 213277 OP D PD LDA MH YA AD Tel: 01702 330065 OP D PD MH YA AD LISTPED HEALTHCARE LTD TRENDS HEALTHCARE Southend-on-Sea Westcliff-on-Sea Tel: 07411 081388 OP D PD YA Tel: 07939 865365 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 49
Thurrock home care providers
A K SUPPORTED HOUSING OUTREACH SERVICE MOUNTAINCARE LTD Grays Stanford Le Hope Tel: 01375 461991 LDA MH YA AD Tel: 01375 767535 OP D PD LDA YA
AKABA SOCIAL UK LTD NAIDCARE South Ockendon Grays Tel: 01375 462626 OP LDA MH YA Tel: 01375 808192 OP D PD LDA SI YA AD
ALWEN GROVE PROFESSIONAL CARE SERVICES LTD South Ockendon Grays Tel: 0330 111 6800 OP PD LDA SI YA Tel: 01375 372812 OP D PD LDA MH SI
AVELEY HOUSE (1) REGENTS CARE SERVICES South Ockendon Tilbury Tel: 01708 856444 OP D PD LDA MH SI Tel: 01375 846865 PD LDA MH SI
AVELEY HOUSE (2) SESNHA CARE Advert page 44 South Ockendon South Ockdon Tel: 01708 863289 LDA Tel: 01708 856444 PD LDA MH
HOME INSTEAD SENIOR CARE THURROCK STONYROSE LIMITED East Tilbury Advert page 50 Tilbury Tel: 01375 488898 OP D LDA YA Tel: 01375 401269 OP D PD LDA MH SI YA
HOMECARE REABLEMENT TEAM TAKE 4 CARE LTD Grays Grays Tel: 01375 391337 Tel: 01375 390000 OP D PD LDA MH SI YA OP D LDA THURROCK LIFESTYLE SOLUTIONS INGENIUM HEALTH & SOCIAL CARE Grays Tilbury Tel: 01375 370460 OP D PD LDA MH SI YA Tel: 01375 489715 OP D PD LDA MH SI YA AD TLC CARE SERVICES JOHN STANLEY THURROCK Grays Grays Tel: 01375 656010 OP D PD MH SI Tel: 01375 485440 OP D PD MH YA
MCCH SOCIETY LTD Advert page 74 Chafford Hundred Tel: 0800 028 2815 LDA MH
With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 51 Housing with care
Sheltered housing support, meal provision and recreational facilities, as well as accommodation and, in some Sheltered (or retirement) housing is provided schemes, nursing care where necessary. Extra by local authority housing departments and care housing provides a flexible approach to housing associations for older people who would personal care with access to 24-hour support to like to remain independent but prefer the added deliver planned or emergency care, and so can security and reassurance of a scheme manager reduce the need to move into a more residential and an alarm call service. setting. A scheme manager is either based at the site or Extra care offers one or two bedroomed, self- visits regularly. Many sheltered housing schemes contained accommodation, eg a bungalow also have communal lounges, laundry facilities, or flat, to both single people and couples. It lifts, door entry systems and specially adapted incorporates particular design features such as facilities. wheelchair accessibility throughout, including Extra care housing level access showers and has key guiding principles to maintain the independence of Extra care housing is a concept rather than a the residents for as long as possible. Extra care housing type and covers a range of specialist housing can be owned, rented, part owned and housing models, which provide a high level of part rented and leasehold. Some developments services and facilities, such as on-site domestic mix types of tenures.
WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE?
VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK
CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077
52 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Specialist services
Learning disability
The Government has indicated that services for people with disabilities should promote the following key principles:
• Respect people’s rights. • Actively promote people’s independence. • Ensure that people have and are able to make choices in all areas of their lives. • Create opportunities for people to be included rather than separated from society. trained in many disciplines, including speech and language therapy, sensory services, behaviour If you are assessed as needing support, the therapy and physiotherapy. The services can be local authority will help you access community accessed by both inpatients and outpatients. support services. These can include help in the home (explained on page 25), adaptations and South Essex Partnership University NHS equipment (see page 13), holidays and even a Foundation Trust care home place (see page 59), if appropriate. Basildon CLDT, For people looking to move out of their family Ely House, Ely Way, Basildon, Essex SS14 2BQ home, there are a number of options that could Tel: 01268 739130 be explored before considering residential care. Castle Point and Rochford CLDT, You may want to have your own home with First Floor, Council Offices, Kiln Road, support arranged as necessary. There is also the Benfleet, Essex SS7 1TF option of supported living, where you can live on Tel: 01268 739134 your own or share a property with one or more other people and arrange your support. These Southend CLDT, options can give greater independence and Civic Centre, Victoria Avenue, Southend-on- choice. Supported living is explained on page 54. Sea, Essex SS1 9SB Tel: 01268 739133 A good quality care home can also help to promote independence and can be a step North East Essex Community Learning towards more independent living for some Disability Team people who may initially require more support. Orchard View, Lexden Site, London Road, There are other alternatives too, such as Adult Colchester, Essex CO3 4DB Placement or Shared Lives schemes that could Tel: 01206 363255 be considered and these can be set up through a Mid Essex Community Learning Disability social care practitioner from the local authority’s Team Community Learning Disability Teams. Contact Tekhnicon House, Springwood Drive, your local team listed adjacent for further advice Braintree, Essex CM7 2YN about your housing options. Tel: 01376 308700
Community Learning Disability Teams West Essex Community Learning Disability Team Community Learning Disability Teams (CLDTs), Hawthorn Lodge, The Plain, Epping, work with adults aged 18 and over who have a Essex CM16 6TN learning disability and are not able to manage Tel: 01279 827110 without the right kind of support. The teams are
Visit www.carechoices.co.uk for further assistance with your search for care 53 Supported living access to support 24-hours a day if assessed as necessary, although many people do not ‘Supported living’ is a term generally used require this – particularly with the use of to describe situations in which people (often assistive technology such as telecare equipment disabled adults) usually rent their home, and their (discussed further on page 19) that ensures an personal care or support is arranged separately. emergency response and helps keep people safe. This means they can change their support without having to move, or move and take the For further information speak to Adult Services same support with them. People have greater on 0845 603 7630 (Essex), 01702 215008 security of tenure, and can claim a wider range of (Southend-on-Sea) or contact your local team for welfare benefits than in a residential care home. further information.
Supported living can be delivered in a range of Residential care settings, including individual flats or houses, clusters of self-contained flats on the same site, If residential care is deemed to be the best shared accommodation, and extra care housing. option for your care and support needs, check: The individual, a private landlord, a housing association, a local authority or a charity may • How does the home meet national essential own the property. standards of quality and safety, laid down by the Care Quality Commission (explained on Supported living refers to the way in which page 69)? accommodation and support are organised, rather than the amount of support. This will • Does the home have close links with Adult be tailored to individual need and can include Services?
54 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care • Does the home offer personalised care There is increased demand for home care for and support to enable you to become as people with mental health conditions arising independent as possible? from greater use of supported living (explained • Do you have choice and control over your care on page 54) instead of care home placements. and support? Like other specialist care services, this can be paid for (if you have been assessed as eligible) with a For more information on choosing a care home, personal budget, discussed on page 9. please see the care homes checklist on page 61. In Essex, the North Essex Partnership NHS Non-council learning disability support Foundation Trust (NEPFT) and the South Essex Partnership University NHS Foundation Trust Guideposts Trust (SEPT) provide mental health services. Some Listens to and supports adults with learning SEPT services cover Southend-on-Sea. Southend- difficulties to access their own community on-Sea also has its own online directory, activities and lead fuller, more independent lives. Southend-on-Sea’s Health and Wellbeing Information Point which covers all services, For example, a Shared Lives scheme is run by including mental health. See contact details Guideposts Trust and Essex County Council, below. whose purpose is to provide alternatives to residential care for those with learning disabilities North Essex Partnership NHS Foundation by offering long-term placements and short Trust (NEPFT) breaks in family-based settings. For Shared Lives Trust Headquarters, Stapleford House, in Southend contact the Department for People 103 Stapleford Close, Chelmsford, on Tel: 01702 215008. Essex CM2 0QX Guideposts Trust (Essex) Tel: 01245 546400 24 Central House, Web: www.nepft.nhs.uk High Street, Ongar, South Essex Partnership University NHS Essex CM5 9AA Tel: 01277 366455 Foundation Trust (SEPT) Email: [email protected] Trust Head Office, The Lodge, www.guidepoststrust.org.uk/essex The Chase, Wickford Scope Essex SS11 7XX Offers free, impartial and expert information, Tel: 0300 123 0808 advice and support to disabled people and their Web: www.sept.nhs.uk families, 9am-5pm weekdays. Freephone: 0808 800 3333 SHIP Email: via: www.scope.org.uk Southend-on-Sea’s Health and Wellbeing Information Point Mental health Web: www.southendinfopoint.org
Your local Community Mental Health Team Mental health helplines (CMHT) should be your first point of contact if North Essex Resource and Information Line for you have a mental health condition. CMHTs are mental health (NERIL) community based assessment and treatment services for people with mental health conditions Voluntary helpline open to anyone in mental aged between 18 to 65 years. You can ask your distress and their carers, open every day between GP to refer you or ask someone who knows you 6.00pm and 2.00am. to contact the CMHT on your behalf. Tel: 0845 090 0909
Visit www.carechoices.co.uk for further assistance with your search for care 55 Samaritans Physical disability and sensory Tel: 0845 790 9090 impairment
Southend-on-Sea Community Mental Health If you have a physical disability, a long-term Team illness or sensory impairment, Adult Services and The Taylor Centre, Warrior House, 42-82 other organisations in the independent and not- Southchurch Road, Southend-on-Sea SS1 2LZ for-profit sectors can provide a range of services Tel: 01702 456800 to help you live as independently as possible. There are also services available to support Useful contacts someone who may be your carer.
MIND provides support, advice and information Teams within Adult Services assess older people to individuals in Essex and Southend-on-Sea and people with physical disabilities, long-term who are experiencing mental health conditions. illness or sensory impairment in hospital, in care The organisation has a team of professional homes or in the wider community. staff and volunteers who provide services from various localities. Initial requests and referrals for adult social care services are handled by the Adult Social Basildon MIND Care Department (Essex) and the Access Team 440-442 Whitmore Way, (Southend-on-Sea), who also provide information Basildon, and advice to callers. Contact details are on Essex SS14 2EZ page 110. Tel: 01268 284130 www.basmind.org The teams will then work with anyone needing more detailed assessment or care management. South East and Central Essex MIND Monday to Friday 9.00am – 5.00pm As with all support from Adult Services, your needs must firstly be assessed (see page 9) to Chelmsford Office determine the best ways to support you; your Sadlers House, carer can also have an assessment. You may wish 2 Legg Street, to discuss your needs with your family doctor in Chelmsford CM1 1AH the first instance. Tel: 01245 345083 If eligible, support from Adult Services includes: Southend-on-Sea Office allocation of a personal budget (see page 9); 112a Southchurch Road, occupational therapists; help with equipment Southend-on-Sea SS1 2LX and adaptations to your home (see page 13); Tel: 01702 601123 activities within the community; help at home, and with leaving hospital (see pages 11 and West Essex MIND 25); short breaks; help if required to move into a The Wellbeing Centre residential or nursing home; and help for carers 10-11 Corner House, (see page 20). Bush Fair, Harlow CM18 6NZ Tel: 01279 421308 If Adult Services arranges a care home West Essex Talking Therapies Hub placement for you, you should check a number of West Essex MIND, points. What choice of home do you have and is 45 Stortford Road, this restricted by the amount of care you need? Great Dunmow CM6 1DQ How does the home meet national essential Tel: 01371 876641 standards of quality and safety laid down by the Care Quality Commission (see page 69)? Does
56 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care the staff team in the home have good links with the local Adult Services Care Management Team?
Update on benefits for disabled people
Since April 2013, Disability Living Allowance for disabled people aged 16 to 64 was replaced by a new Personal Independence Payment. How much you may get depends on how your health condition or disability affects you. For further information, visit www.gov.uk/pip
Advocates can help
Advocates can give advice, support and information to people of any age, helping them Southend Mencap to voice their concerns and guiding them through Advocacy for people with learning disabilities difficult or challenging times. Consider using including a Transitional Advocate for school- the services of an advocate if you feel unsure or leavers. concerned when you are faced with making an 100 London Road, important decision about your care choices. They Southend-on-Sea, can be especially useful if you have a disability Essex SS1 1PG and you need to make your voice heard. Tel: 01702 334514 Email: southendmencap.advocacy@hotmail. Advocates are not there to tell you what to do co.uk or to make decisions for you, but to help you express your views and make your own decisions. Together Advocacy Centre 2 Weston Chambers, Weston Road, Useful contacts Southend-on-Sea SS1 1AU Tel: 01702 349191 BATIAS Email: [email protected] Independent advocacy service for adults with a learning disability. The End of Life Care Strategy 373a Rayleigh Road, Eastwood, Leigh-on-Sea, Essex SS9 5PS ‘How we care for the dying is an indicator of how Tel: 01702 528021 we care for all sick and vulnerable people. It is a Email: [email protected] measure of society as a whole and it is a litmus test for health and social care services.’1 POhWER (The Advocacy Agency) Provides free, confidential independent Although the subject of dying is often painful advocacy to users of care and community to contemplate and as a society we do not services across Essex. discuss death and dying openly, the way care Tel: 0300 456 2370 professionals approach the process is incredibly Web: www.pohwer.net important for the client, their family and carers. The Department of Health has published a South East Essex Advocacy for Older People Strategy for every organisation involved in Unit 2, 225 West Road, providing end of life care. Each will be expected Westcliff-on-Sea, to adopt an overall coordination process, such as Essex SS0 9DE the Gold Standards Framework, whilst developing Tel: 01702 340566 the best possible outcome for clients.
Visit www.carechoices.co.uk for further assistance with your search for care 57 Those being cared for will have the opportunity strategies for implementing best practice within to discuss their personal needs and preferences their home. with professionals who will be supporting them. These will be recorded in an Advance Care Plan Useful websites – End of Life Care so that every supporting service will be aware of Compassionate Communities the client’s wishes. Aims to help people develop the skills to address All health and social care staff must be trained issues raised by end of life and other losses; and in communication regarding end of life care and be a helpful, empathetic ear. will be trained accordingly in assessing the needs Web: www.compassionatecommunities.org.uk of clients and carers. Dying Matters Programmes available include: Set up by the National Council for Palliative Care (NCPC), the coalition aims to promote awareness The Gold Standards Framework (GSF) of dying, death and bereavement. The website This can be used in various settings, for example has a comprehensive support section. hospitals, primary care and care homes, to Web: www.dyingmatters.org improve the co-ordination and communication between different organisations involved in NHS Local providing care for someone near the end of their NHS Local has a section on end of life, including life. contact details for helpful organisations, suggestions of issues you may need to think ‘Preferred Priorities for Care’ (PPC) about at end of life and videos people have sent This document is an example of an Advance in listing five things they want to do before they Statement and is designed to help people die. prepare for the future and gives them an Web: http://nhslocal.nhs.uk opportunity to think about, talk about and write Marie Curie Cancer Care down their preferences and priorities for care at Provides free nursing care to cancer patients and the end of life. those with other terminal illnesses in their own Despite general reluctance to broach this homes. sensitive area, it is worthwhile asking potential Web: www.mariecurie.org.uk
care providers their approach to end of life 1 ‘End of Life Care Strategy - promoting high quality care for all care and whether they are following national adults at the end of life’ April 2008. Department of Health.
Bluebell woodland
58 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Care homes
All care providers in the country must be £110.89 per week for the lower rate and £152.61 registered with the Care Quality Commission per week for the higher rate. These figures may (CQC). All services are inspected by the CQC, who change over the lifetime of this Directory. report on their findings. These inspection reports are available at the service or from the CQC For further information on care homes and (www.cqc.org.uk). care homes with nursing, and how to find one to meet your needs, call this Directory’s There are two types of residential home: independent helpline: 0800 389 2077.
Care homes (personal care only) Activities in care homes If you are reasonably active, but would like greater security and care, subject to a needs The word ‘activity’ can imply many different assessment, a care home offering only personal things but in the context of a care home it should care may be the best option. Personal care mean everything a resident does from when they includes bathing, feeding, dressing and help with open their eyes in the morning until they go to moving but it must be paid for if your capital sleep at night. Choosing what colour cardigan including savings exceeds £23,250. This figure to wear can be an enjoyable activity to start the may change over the lifetime of this Directory. day. Watching your favourite TV programmes See page 65 for more information on paying for or listening to the birds sing might bring a smile. your care in a care home. Attending an exercise class might make you feel better. All of these can be defined as ‘activities’. Care homes with nursing Above all they can provide a point of interest, fun and challenge to each day If you think you may need nursing care in a home, you will need to be visited by a social Lots of care homes now employ a dedicated worker or a care manager to work out what care Activity Coordinator. What they do and how you will need. This visit might be in your own varies from one home to another. In the best home, or in hospital if you’ve been ill, or in a care homes Activity Coordinators are fully integrated home. You will be fully involved in planning your into the staff team, play a key part in developing care needs. care plans and ensure that all staff appreciate the part they play in delivering high quality If a care home providing nursing care is the activity provision. best solution for you, your social worker will give you information to help you find a home which Review the ‘Activities’ section of the care meets your care requirements. The cost of the homes checklist on page 61 for questions to nursing care part of your fees is paid by the consider asking potential providers. NHS to the home directly: the current amount is
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Visit www.carechoices.co.uk for further assistance with your search for care 59 Alderwood Nursing, Residential Let’s talk about & Dementia Care Home 39 Essex Hall Road Colchester, CO1 1ZP better care. Ashbrook Court Nursing, Residential & Dementia Care Home Sewardstone Road We believe that it’s through taking time to understand London, E4 7RG each individual, their likes and dislikes and their life Honey Lane stories that we can provide personal care with a real Specialist Dementia Care Home difference. Honey Lane, Waltham Abbey, Essex, EN9 3BA
We not only offer the highest standards of nursing, The Spinney residential and dementia care, but a vibrant community Residential & Dementia Care Home where our residents can connect and enjoy their time 21 Forest View, Chingford together. It’s just one of the ways we help your loved one London, E4 7AU lead a better life.
To find out more information about any of our homes throughout Essex or to arrange a visit please call 0208 879 6567 or email [email protected] www.carebase.org.uk Care homes checklist © 2015 Care Choices Ltd
Home 1 Fees per week: £ Home 2 Fees per week: £ Home 3 Fees per week: £
First impressions 1 2 3 • Does a hairdresser/chiropodist visit? • Were you met by someone when you first arrived at • Are residents accompanied on visits to the GP the care home? or hospital? • Do staff seem warm, friendly and polite? Staff 1 2 3 • Do the residents seem happy, active and sociable? • Do the staff appear clean, cheerful and respectful? • Does the home feel homely and welcoming? • Observe how the staff talk to residents. Are people • Is the home fresh, clean and comfortably furnished? treated with dignity as well as being treated in a friendly Fees 1 2 3 manner? • How much are the fees? (Insert fees above right.) • Are the staff formally trained? • Do the fees cover all the services available? • Is there an adequate number of staff on duty day • Under what circumstances will the fees alter – eg and night? annually or according to increasing needs? • Is there a Dignity Champion? • Is the notice to terminate the contract reasonable? • Is there a Dementia Champion/Lead? Transport 1 2 3 Visitors 1 2 3 • Is the home easy to get to for relatives and friends? • Are visitors welcome at all times? • Does the home provide its own transport? • Is there somewhere to see them in private? Can you see what sort? • May your visitors join you at meals? • Can your visitors stay overnight? Accommodation 1 2 3 Catering 1 2 3 • Are bedrooms single or shared? Is there a choice? • Can you decorate and re-arrange your room to suit • How much choice do you get about meals? yourself? • Is the food varied and interesting? • Can you bring your own furniture and TV? • Can the home cater for your dietary needs? • Is there a call system for emergencies? • Ask to see a current menu to answer these questions. • Are there enough electric sockets in your room? • Can you have snacks or drinks any time of the day or • Can you control the heating in your room? night? • Can you lock your room and is there a secure place for • Can you eat in your room? valuables? • Does the home have a Nutrition Champion/Lead? • Is there a separate dining room? Bar? Activities 1 2 3 • Are there toilet facilities within easy reach of the • Can you continue to pursue your hobbies and communal facilities? interests? • Are there both showers and baths? • Are there organised activities and entertainment? • Are bathrooms adapted to help people in and out of • Can you see a copy of the home’s current activities the bath? diary? Accessibility 1 2 3 • Are outings and holidays arranged? How much do • Does the home have the right adaptations and they cost? £ ...... £ ...... £ ...... equipment to meet your needs? • Are escorts available if necessary? • Are all areas accessible for wheelchair users? • Is a library service available? • Does the home have extra wheelchairs and walking aids? • Can you have your own flower bed or help in the • Is there adequate provision for people with sight or garden? hearing difficulties? • Can you stay in your own room if you want to? • What does the home do about personal engagement? Life within the home 1 2 3 Gardens 1 2 3 • Are there any rules and restrictions (eg going out, • Are the grounds and gardens attractive? time of return etc.)? • Are all areas safe and accessible? • Can you choose when to get up and retire every day? • Is there somewhere to sit? • How are residents involved in decisions about life in • Are they quiet? the home? • Is there a telephone where you can make and take Contract terms 1 2 3 calls in private and comfort? • Can you retain your own room if away? • Is alcohol served or permitted? • Can you have a short-stay or trial period? • Are there smoking and non-smoking areas? • Ask to be given a statement of terms and conditions • What arrangements are there for religious observance? used by the home. • Can you handle your own money? If not, what • Are all procedures, such as complaints, clearly arrangements are in place? spelt-out?
Visit www.carechoices.co.uk for further assistance with your search for care 61 FeelFeel rightright at homehome with Busheywith Barchester House Beaumont care homes Care Home
Call to book your Respite Break with us now
We take individual choices very seriously at Barchester. Our carefully selected and well-trained staff take time to get to know the people we care for. We help them to feel at home, to maintain their interests, make new friendships and improve their quality of life. We’re proud of the support we offer. We have a range of services to suit all care needs, including: Nursing care • Residential care • Dementia care • Respite care
If you'd like to take a look around – or just need a bit of friendly advice – your local Barchester care home will be happy to help. www.barchester.com
Ashlar House Derham House Leonard Lodge St Margaret's Hospital, Harwood Hall Lane, Roxwell Gardens, Hutton, The Plain, Epping, CM16 6TY Upminster, RM14 2YP Brentwood, CM13 1AQ 01992 721 089 01708 548 759 01277 508 450
Paternoster House Park View Opening 2015 – Brand new Paternoster Hill, Morland Road, Dagenham, care home in Colchester Waltham Abbey, EN9 3JY Essex, RM10 9HW For more information call: 01992 721 087 020 3131 8275 01206 932 332 Dementia in care homes
Care homes and dementia know the person you care for by providing life story books; telling staff about their likes and According to the Alzheimer’s Society, one third of dislikes and providing belongings that bring people with dementia live in a care home and at comfort and have meaning for the person you least two thirds of care home residents in the UK care for. have dementia. Within the home, much is down to the attitude Each person with dementia is a unique human and skills of the manager and the staff. Do being with individual emotional, physical and they provide an environment that enables a social needs and a set of hopes, aspirations and person with dementia to exercise choice and values. Meeting these needs with an individually personal preferences even in the later stages of tailored programme enables the person to the condition? Who is the person in charge of experience the best possible quality of life. championing dementia care best practice in the Subsequently, a good care home will follow the home? Further questions to consider are included concept of a person-centred approach to care in the residential dementia care checklist on for people with dementia. This means that the unique qualities and interests of each individual page 64. will be identified, understood and accounted for Dementia-specific training is essential to ensure in any care planning. that care home staff have an understanding of The person with dementia will have an how best to support and care for people with assessment and an on-going personalised dementia. care plan, agreed across health and social care that identifies a named care coordinator and Design and technology addresses their individual needs. The design of a care home specialising in They must also have the opportunity to discuss dementia needs to be based on small group and make decisions, together with their carers, living, preferably with accommodation on one about the use of advance statements, advance level and with opportunities to go in and out of decisions to refuse treatment, Lasting Power of the building within a safe environment. Attorney and Preferred Priorities of Care. For more information on these see pages 67. Plenty of natural light and an easy way of finding one’s way around the building and grounds It is important that care and support options are essential for minimising disorientation for are tailored to the needs of the individual. One residents. size does not fit all. Some options can work well for one individual but prove to be stressful and For further information, call this Directory’s unsuitable for another person. Make sure staff independent helpline: 0800 389 2077.
Thaxted
Visit www.carechoices.co.uk for further assistance with your search for care 63 Residential dementia care checklist © 2015 Care Choices Ltd
Things to look for in care homes specialising in dementia. weekend and in the week. If possible go with the person Please use in conjunction with the care homes checklist you care for. First impressions count. Think about how on page 61. you are greeted and the way staff relate to people with dementia. When you visit, spend some time looking around, talking to the manager, staff and residents. Look at several care Most importantly, do not be afraid to ask questions. This homes and visit at different times, for example at the is always the best way to get information.
Home 1 £ p/w
Home 2 £ p/w
Home 3 £ p/w
Residents Do staff compile life story books including photographs The best indication of a good home is that the and mementoes? residents appear happy and responsive. 1 Are there rummage boxes around the home to stimulate 2 residents? 3 1 2 Staff 3 It is important to note whether staff seem friendly and caring towards residents and whether they treat Access residents with respect. If the person with dementia needs or is likely to need What training and experience in dementia care do they equipment or adaptations you may want to check: have? There is adequate signage and cues for different parts of 1 the home such as dining room and bathroom. 2 1 3 2 Will the person with dementia have a member of staff 3 particularly responsible for their care? The home’s policy about locking external doors. 1 1 2 2 3 3 Is there a member of staff you can talk to about your Bedrooms own worries about the person with dementia? You may want to fi nd out whether the person with 1 dementia can have a single room and whether: 2 Residents are encouraged to bring in some of their own 3 furniture and possessions to increase familiarity. Manager/head of home 1 A manager who is caring as well as effi cient can 2 make all the difference to a home. 3 Does the manager have knowledge of dementia and Activities can they deal with difficulties that may arise in an Residents should be stimulated without feeling stressed. understanding way? Are reminiscence activities available? 1 1 2 2 3 3 Is there a full assessment at home before a resident is Are residents able to compile memory boxes? admitted? 1 1 2 2 3 3
64 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Paying for residential care
Care funded by the council Figures mentioned here may change over the Do I qualify for local authority financial lifetime of this Directory. assistance? If you have been assessed as needing a care Paying for your own residential care home place and your capital including savings is below £23,250 you may be entitled to financial Self-funding support from your local authority. To find out If you are self-funding your care because you are more, contact Adult Services. Contact details are not eligible for local authority funding there are on page 110. other forms of financial assistance you may be entitled to. These are explained below. If eligible and you have capital below £14,250 you will be entitled to maximum support Will the local authority pay my fees whilst I contributing your income less £23.50 per week am selling my former home? retained for personal expenses. If you have If, apart from your property, your other capital capital between £14,250 and £23,250 you must including savings is below £23,250 the local pay a capital tariff of £1 per week for each £250 authority should help with the costs during the you have between these two figures. Capital first twelve weeks of permanent care. Beyond includes the value of your former home unless that period any financial help will be charged it’s occupied by your partner, or a relative who is against the value of your former home and aged over 60 years or incapacitated, or a child recovered from the eventual sale proceeds. under 16 years who you maintain or a separated partner who is a lone parent. Do I have to sell my property? No, the local authority may lend you the money Do I have a choice of care home if the to pay for your care charged against your council is paying? property value. However, they could limit how Yes and it can even be in a different county. much they will pay and it could adversely affect The home you choose must be suitable for your your welfare benefit entitlements. Speak to Adult assessed needs, comply with any terms and Social Care in Essex on 0845 603 7630 or the conditions set by the local authority and not Department for People in Southend-on-Sea on cost any more than they would usually pay for 01702 215008. someone with your needs. Do I have to pay Council Tax on an empty What if a home costs more than the local property? authority is prepared to pay? If you move into a care home and your property The local authority will allow a third party to top- is left empty then you should receive full up of your fees as long as they are able to do so exemption from Council Tax until it’s sold. over the long-term. You are not allowed to top-up the fees yourself from capital below £23,250. For Is there any financial help that is not means more information on third party payments see tested? page 66. Attendance Allowance is a non-means tested, non-taxable allowance paid at the lower rate of My partner needs care, how does this affect £54.45 for those needing care by day or night me financially? and, at a higher rate of £81.30 for those needing The local authority will take into account care by day and night. 50% of any joint savings therefore, to accelerate financial help, it is better to have Whether your stay is temporary or permanent if separate single accounts with care costs being you receive nursing care in a care home you may paid from the account of the person in the be entitled to a NHS Registered Nursing Care care home. Contribution (RNCC), sometimes called Funded
Visit www.carechoices.co.uk for further assistance with your search for care 65 Nursing Care, towards the cost of your nursing anything that is not clear or which you do not care, paid directly to the home at £110.89 per understand, you should seek professional advice. week. If your needs are primarily healthcare needs, you may be entitled to full funding Figures mentioned here may change over the from your local Clinical Commissioning Group lifetime of this Directory. following an assessment under their Continuing Healthcare eligibility criteria. This figure applies to England only. Third party payments
What happens if I move into a care home If you are eligible for local authority support and independently and run out of money? the home you choose costs more than the rate If you think that your capital including savings is the local authority usually pays for someone going to reduce to £23,250 or below you should with your needs, you will have the choice to ask seek local authority assistance. It is better to someone else to make an additional payment. make the council aware of the likelihood of this happening in advance of it occurring. Be aware If there is no-one available to supply the extra that, if the home you are in costs more than the payment, you can ask the local authority to local authority usually pays and won’t reduce find you another placement at the rate they its fees you could be in the difficult situation of would normally expect to pay. If, however, you either finding a source of top-up or seeking less do decide to live in the more expensive home expensive accommodation. and you have someone who is able to make an additional payment for you, they will have to If there is a likelihood of running out of money pay the difference between your local authority it’s important that you arrange an assessment rate and the amount the home charges. This of your care needs with Adult Services as soon additional payment is often referred to as a ‘top- as possible to ensure they are aware of your up’ or ‘third party contribution’. situation. Also check if the care home owner can continue to accommodate you at the local The law says that you are not allowed to make authority's funding rates or if they will require a this additional payment yourself, except in third party top-up. limited circumstances. Therefore, the additional payment has to be made by someone else, for What can I do to avoid this situation? example, a family member or charity. There are ways of meeting care costs for as long as you need care whilst using up only part of Before anyone agrees to make additional your capital. For example, the use of Immediate payments on your behalf they should be aware Need Care Fee Payment Plans can contribute that the amount could change, usually increase, towards capping the cost and, as so many older once a year and they need to be confident that people wish, enabling an inheritance to be left they can sustain the payments for as long as for the family. they are required. If the additional payments stop being paid for any reason, then you should The important thing is not to try to do it seek help and advice via Adult Services. alone, always seek professional advice. Once it has been established that someone is willing and able to make these payments they Contracts will be asked to sign an agreement to formalise the arrangement. Because the financing of care Before you sign any contract prior to moving into is a complex area it is advisable to contact the a care home, the home should give you written social worker who is arranging your placement details of all the charges it intends to make in with you, or Adult Services, to ask for advice and its Statement of Purpose document. If there is individual guidance.
66 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care If you move to a care home where a third party have to move to a cheaper home within the local payment is required, the person who will make authority’s funding levels. the payment on your behalf must sign a contract with Essex County Council or Southend-on-Sea If you are already a resident in a care home, Borough Council, depending on where you live, and no third party agreement was required at before the contract with the home is signed. the time you became a resident, the home may In doing so they must confirm that they have seek to introduce a third party payment at a later the financial means to make the third party date. Also, if a change to your arrangements is payments (including any future increases) for the made at your request or with your agreement, whole time you will live at the care home. If they for example you move to a superior room, are unable to maintain the payments and there then an additional third party payment can is nobody else able to meet this cost, you may become due.
Important information
This Directory’s helpline How solicitors can help
This Directory’s free helpline provides an A solicitor can give you impartial advice about independent information and help service wills, making gifts, estate planning and Powers encompassing care and accommodation. A of Attorney. Some can also offer guidance on personalised report can be generated for you immediate and long-term care plans, ensuring providing details of all home care providers, care (if applicable) the NHS has made the correct homes or care homes with nursing that meet contribution to your fees. your criteria. Lasting Powers of Attorney (LPA) allow you to One call to the freephone number 0800 389 appoint someone you trust to make decisions 2077 will enable the service to build a profile of about your personal welfare, including healthcare and consent to medical treatment, and/or your exactly what type of care you’re looking for, while property and financial affairs. An LPA is only taking into account your personal needs and valid once registered with the Office of the Public interests. Guardian. It allows for a person of your choice to The website: www.carechoices.co.uk allows make decisions on your behalf at a time when you to search by postcode or region for care you may be unable to. homes, care homes with nursing and home care The Court of Protection can issue Orders providers that meet your requirements across directing the management of a person’s property the country. Your search can then be saved and financial affairs if they are incapable of and emailed to others. You can also view an managing their own affairs should they not electronic version of this Directory on the site and have an LPA. The Court procedure is presently have it read to you by using the ‘Browsealoud’ very slow and the fees are quite expensive so function. preparing an LPA is always advisable, providing you have somebody sufficiently trustworthy to Whatever your care needs, this Directory, appoint as your attorney. the Care Choices helpline and website will be able to point you in the best direction, An ‘advance directive’ allows you to however you would like care information communicate your wishes in respect of future presented. medical treatment but it is not legally binding.
Visit www.carechoices.co.uk for further assistance with your search for care 67 You may instead wish to make a living will, known and they can often help people in difficulty to as an ‘advance decision’ setting out treatment claim all the allowances to which they’re entitled. that you do not want to receive in specified Older peoples’ Pension Credit will not be affected circumstances, which would legally have to be by a grant from a benevolent fund. Charities followed, even if you die as a result. can’t help if what is required is already available on the National Health Service, or covered by Any proposed Gift out of your estate needs state benefits or the local Council’s social or careful consideration of the benefits, risks and other services, but they can often enhance basic implications, particularly on any future liability provision. for care costs or tax liability Some examples include: If you don’t have your own solicitor, ask family or friends for their recommendations. Contact • Association of Charitable Organisations several firms, explain your situation and ask for (ACO): the national UK umbrella body for an estimate of cost and an idea of time scales trusts and foundations that give grants and involved. Many firms will make home visits if welfare support to individuals in need. necessary and will adapt their communications Head office tel: 0207 255 4480 to meet your needs. It’s important to find a Web: www.aco.uk.net solicitor who specialises in this area of the law. The Citizen’s Advice Bureau offers an advice • Hospitality Action: offers assistance to all service and will be able to recommend solicitors who work, or have worked within hospitality in in your area. the UK and who find themselves in crisis. Tel: 0203 004 5500; Charitable support Grants: 0203 004 5507 Web: www.hospitalityaction.org.uk The voluntary sector is made up of charitable, not-for-profit organisations. Charities help people • Help Musicians UK: support for those who of all ages, backgrounds, cultures, religions and have worked or are working in the music ethnic origins, in many ways, often when the profession. State cannot do so. If you or someone you know Tel: 0207 239 9100 is struggling to meet the costs of care there may Web: www.helpmusicians.org.uk well be a charity which could provide some help without affecting benefit entitlements. • The Book Trade Charity: practical, emotional and financial support to anyone who works or Occupational benevolent funds has worked in the book trade, as well as their The occupational benevolent sector excels in dependents. ‘communities of interest’. These include people Tel: 01923 263128 wanting to live in a religious setting, or those Web: www.booktradecharity.org.uk looking for voluntary sector homes and housing with an ethos allowing them to share their lives • The Printing Charity: assists those with a with like-minded individuals. For example, a connection to the printing trade. person who has spent their life as a professional Tel: 01293 542820 may be seeking housing or care amongst other Web: www.theprintingcharity.org.uk professional people. Another may have spent a working life in a motor factory and now wants • The Royal Agricultural Benevolent Institution: to live amongst others with the same working helps members of the farming community background. suffering hardship. For confidential help and advice call the RABI Helpline on Occupational benevolent funds make sure that 0300 303 7373 or email: [email protected] their assistance will not affect any state benefits Web: www.rabi.org.uk
68 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Comments, compliments and service. Its job is to investigate complaints in a complaints fair and independent way.
If you use a home care agency or move If your complaint is about a breach of into a care home you should feel able to regulations, contact your local office of the complain about any aspect of your life which Care Quality Commission (see below for more affects your happiness or comfort. This might information about the CQC). be anything from the way you are treated by staff to the quality of the food you are Inspection and registration of care served. You should also feel free to make services comments and suggestions about possible improvements to your surroundings and the The Care Quality Commission (CQC) registers, services provided. inspects and reviews all adult social care and healthcare services in England in the public, Making a complaint should not be made difficult private and voluntary sectors. This includes care for you and should not affect the standard of homes, care homes with nursing, home care care that you receive whether in your own home agencies and NHS services, amongst others. or in a care home or care home with nursing. All care providers must be registered under a Care services are required under national system which brings adult social care, independent essential standards of quality and safety to healthcare and the NHS under a single set of have a simple and easy to use complaints essential standards of quality and safety. procedure. CQC holds and publishes up-to-date information If you are concerned about the care that you, a about the compliance of adult social care friend or a relative are receiving, it makes sense providers with essential standards of safety and to speak to the manager of the service about quality. your concerns before you take any further action. The problem may be resolved quite easily once Following an inspection, each provider is given they are made aware of it. However, if you need a quality rating on how it rates against national to make a formal complaint, you should initially essential standards of quality and safety. Each contact the registered owners of the service. service’s report can be seen on the CQC website: They have a duty to respond to any complaints www.cqc.org.uk made. The focus of an inspection is on the standards of If your local authority has arranged and funded care that people who use the service receive and a place for you in a care home or has contributed whether they are happy with their care. Virtually to a home care service, another option is to all inspections are unannounced. complain to your social worker/care manager For care homes and care homes with nursing, or the department’s designated complaints the inspectors look at outcomes which place manager. an emphasis on what people who use services should experience. These can be viewed on the If you have been unable to resolve your website: www.carechoices.co.uk. complaint you can contact the Local Government Ombudsman on 0300 061 0614 and ask For any enquiries contact CQC by telephone: them to assist you. The Local Government 0300 061 6161 or by email: [email protected] Ombudsman looks at complaints about councils and some other authorities and organisations, The Care Quality Commission, including adult social care providers (such as Citygate, Gallowgate, care homes and home care providers). It is a free Newcastle upon Tyne NE1 4PA
Visit www.carechoices.co.uk for further assistance with your search for care 69 When considering care services, it’s always a themselves, or protect themselves from harm or good idea to check a service’s inspection report from being exploited. on the Care Quality Commission’s comprehensive website: www.cqc.org.uk What is adult abuse? Abuse is mistreatment by any other person or Out-of-county care persons that violates a person’s human and civil rights. The abuse can vary from treating Did you know you can choose a care home someone with disrespect in a way which outside your home county? You may want to significantly affects the person’s quality of life, to be closer to friends, family members or you causing actual physical suffering. may want to relocate to another part of the country. It can happen anywhere – at home, in a care home or a care home with nursing, a hospital, If your care home place is state-funded, your in the workplace, at a day centre or educational home county local authority is still responsible for establishment, in supported housing or in the your care fees, even if you choose a care home in street. another region. The home you choose must be suitable for your assessed needs and comply with Forms of abuse could be physical, sexual, the terms and conditions set by the authority. psychological, emotional or financial. It could The fees that your local authority will pay may also cover the issues of neglect and institutional vary. They may offer you the fees you would abuse – where the abuse affects more than receive if you remained within the county, or they one person within an organisation and is not may offer you the fees that the local authority addressed by the service’s management. would pay in your chosen region. Who might be causing the abuse? You must seek further advice before making your The person who is responsible for the abuse may decision. If you’re self-funded, obviously you have be known to the person abused and could be: freedom of choice. • a paid carer or volunteer; For information on care provision in Essex, • a health worker, social care or other worker; Southend-on-Sea and other regions, contact this Directory's helpline on freephone 0800 389 • a relative, friend or neighbour; 2077 with details of your requirements. • another resident or service user; • an occasional visitor or someone who is Protecting vulnerable adults providing a service; or A vulnerable adult is a person aged 18 years • someone who deliberately exploits vulnerable or over who may be unable to take care of people.
ST. ELIZABETH’S st CARE HOME WITH NURSING Elizabeth’s adult care Caring for people with epilepsy, autism and other complex needs since 1903. Set in safe and spacious grounds, St. Elizabeths offers residential care, respite services and day opportunities to adults18+ who have epilepsy and related learning and physical disabilities. We offer: • Robust person centred planning • Intensive health, nursing and therapy support • Full and varied day care programmes both on and of site comprising of over 30 activities • Four innovative Social Enterprises, providing vocational experience in horticulture, art Tel: 01279 843451 and ceramics, making and selling jewellery, and producing our own apple juice. E: [email protected] www.stelizabeths.org.uk St Elizabeth’s Centre, Perry Green, Much Hadham, Hertfordshire SG10 6EW
70 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care If you think someone is being abused call Essex County Council’s Adult Social Care Department on 0845 603 7630, or Southend-on-Sea Borough Council’s Department for People on 01702 215008. Your concerns will be taken seriously and will receive prompt attention, advice and support.
Alternatively, you can call AskSAL (The Safeguarding Adult Line) on 0845 266 6663. The AskSAL helpline was set up to give advice to people of Essex who are concerned about themselves or somebody they know. It is a partnership project between the Southend-on- Sea, Essex and Thurrock Safeguarding Adults Boards and Essex County Council.
If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved Adult Services will work with them and with you to support you. Barring Service (DBS). CRB checks are now called If you are worried about contacting the police DBS checks. you can contact Adult Services on 0845 603 7630 (Essex), 01702 215008 (Southend-on- This new organisation will provide a joined Sea) or contact AskSAL to talk things over first. If up, seamless service combining the criminal immediate action is needed dial 999. records checking and barring functions. For disclosure information and services, visit the DBS You can also: homepage: www.gov.uk/dbs
• Contact the Care Quality Commission (CQC) Care home owners, home care agencies and on 0300 061 6161 if the vulnerable adult is employment agencies which supply care workers living in a registered care home, care home are required to request checks as part of a range with nursing or receiving home care services. of pre-employment checks, including disclosures • Let a public service professional, such as a from the Disclosure and Barring Service (DBS). social worker, community nurse, GP, probation Requests for such checks must be made to the officer or district nurse know your concerns. DBS. They have responsibilities under the county’s adult protection procedure and can advise you Care providers and suppliers of care workers are about what to do next. also required to refer workers to the DBS where, in their view, the individual has been guilty of The Disclosure and Barring Service misconduct that harmed or placed at risk of There is a barring system for all those intending harm, a vulnerable adult. People who know they to work, or working with children and vulnerable are confirmed on the list but seek employment adults. in care positions will face criminal charges including possible imprisonment. It is also In December 2012, the Criminal Records Bureau an offence for an employer or voluntary (CRB) and the Independent Safeguarding organisation knowingly to employ a barred Authority (ISA) merged into the Disclosure and person in a regulated activity role.
Visit www.carechoices.co.uk for further assistance with your search for care 71 Residential care providers in Essex and Southend-on-Sea
Audley End House
Southend-on-Sea
Maldon
Key to care home listings
Basildon 73 Chelmsford 82 Maldon 93 Thurrock 107
Braintree 75 Colchester 84 Rochford 94 Uttlesford 109
Brentwood 79 Epping Forest 90 Southend-on-Sea 94
Castle Point 81 Harlow 92 Tendring 99
72 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex care home providers Southend-on-Sea 94
Basildon care homes
ACORN HOUSE GLENROYD HOUSE 28 Somerset Road, Laindon SS15 6PE 26 High Road North, Laindon, Tel: 01268 455104 LDA YA Basildon SS15 4DP Tel: 01707 652053 LDA ANVIL HOUSE 199 Perry Street, Billericay CM12 0NX GRANGE, THE Advert outside back cover Tel: 01277 633950 LDA YA 69 Southend Road, Wickford SS11 8DX Tel: 0800 412 5660 OP D PD SI ASHVIEW River View High Road, Vange, GROVELANDS LODGE Basildon SS16 4TR 21 Grovelands Road, Wickford SS12 9DG Tel: 01268 583043 PD LDA Tel: 01268 459941 MH YA BEECH HOUSE HERONDALE, 2 Brownlow Bend, Basildon SS14 1QD Basildon SS14 1RR Tel: 01268 286863 OP D Tel: 01268 523399 MH BUNGALOW, THE HEYWOOD LODGE 306 Southend Road, Shotgate, 43 Western Road, Billericay CM12 9DX Wickford SS11 8QW Tel: 01277 659343 OP Tel: 01268 570702 PD LDA SI YA HOLLYMEDE COTTAGE CAMERON HOUSE 61-63 Church End Lane, Runwell, Wickford SS11 7DP Plumleys, Pitsea, Basildon SS13 1NQ Tel: 01268 450908 OP D Tel: 01268 556060 OP LAURELS LTD, THE CEDAR HOUSE 130-134 Church End Lane, Runwell, London Road, Pitsea, Basildon SS13 2BY Wickford SS11 7DP Tel: 01268 455104 LDA YA Tel: 01268 764105 OP D CENTRAL AVENUE, 2 LONDON ROAD, 86 Billericay CM12 0QZ Wickford SS12 0AR Tel: 01702 462246 OP LDA YA Tel: 01702 462246 OP LDA YA CHAPLIN LODGE LONGCROFT RESIDENTIAL CARE HOME Nevendon Road, Wickford SS12 0QH 34 Swan Lane, Wickford SS11 7DD Tel: 01268 733699 OP D YA Tel: 01268 572066 MH YA AD
CLAYBURN LODGE SECHA LONGWOOD PLACE 15 Clayburn Circle, Basildon SS14 1PZ 110 High Road, Langdon Hill SS16 6HY Tel: 01268 533203 MH Tel: 01268 411414 D PD LDA SI EVELYN MAY HOUSE Advert outside back cover LUNCIES ROAD, 97 Florence Way, Langdon Hills, Basildon SS16 6AJ Walsington, Basildon SS14 1SD Tel: 0800 412 5660 OP D PD SI Tel: 01268 555488 LDA YA FAIRVIEW ROAD, 19 MUNDY HOUSE Vange, Basildon SS14 1PW Church Road, Basildon SS14 2EY Tel: 01268 527840 LDA MH Tel: 01268 520607 OP D YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 73 Basildon care homes continued
OAKES, THE THIRD AVENUE, 7/9 55 Railway Approach, Laindon, Wickford SS11 8RF Basildon SS15 6JX Tel: 01702 462246 OP PD LDA YA Tel: 01268 455104 LDA Y A VISTA ROAD, 16 OAKLANDS (ESSEX) Wickford SS11 8EJ Forest Glade, Dunton Hills, Laindon SS16 6SX Tel: 01702 462246 OP LDA YA Tel: 01268 491491 OP WESTACRES QUEENS PARK COURT CARE HOME 65-67 Somerset Road, Goldington Crescent, Billericay CM12 0XR Basildon SS15 6PP Tel: 01277 630060 OP D PD SI Tel: 01268 540734 PD LDA MH RECTORY LODGE WOODBURY COURT Advert outside back cover 87 Rectory Road, Pitsea SS13 2AF Tavistock Road, Laindon SS15 5QQ Tel: 01268 583634 MH Tel: 0800 412 5660 OP D PD SI SILVANNA COURT Advert outside back cover 84 Runwell Road, Wickford SS11 7HR Tel: 0800 412 5660 OP D PD SI
Basildon care homes with nursing
ANISHA GRANGE FREMNELLS, 71, THE Outwood Common Road, Billericay CM11 2LE Basildon SS14 2QZ Tel: 01277 658529 OP D PD SI Tel: 01268 526692 PD
Your life, your choice
mcch provides housing support to people with autism, learning disabilities and mental health needs in Essex.
We also run enterprises for people with mental health needs wishing to get back into work. Our enterprises operate in the Harlow and Braintree areas.
learning disability | autism | mental health Are you looking for support? www.mcch.org.uk/ec Call us free on 0800 028 28 15.
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
74 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Basildon care homes with nursing continued
GHYLL GROVE RESIDENTIAL AND NURSING HOME MOUNTNESSING ROAD, 230A Ghyll Grove, Basildon SS14 2LA Billericay CM12 0EH Tel: 01268 859160 Advert page 84 OP D Tel: 01702 462246 OP PD LDA SI YA GIFFORD HOUSE CARE HOME PRIMECARE NURSING HOME London Road, Bowers Gifford, Basildon SS13 2EY 62 Downs Grove, Vange, Tel: 01268 554330 OP D PD SI Basildon SS16 4QL Advert inside front cover Tel: 01268 553222 OP
Braintree care homes
ACORN LODGE CARE HOME CHALKNEY HOUSE Bovington Road, Beazley End, 47 Colchester Road, White Colne, Colchester CO6 2PW Braintree CM7 5JH Tel: 01787 222377 OP D Tel: 01371 850402 OP D LDA CHURCHFIELDS ASPEN GRANGE CARE HOME Avenue Road, Witham CM8 2DT Coldnailhurst Avenue, Braintree, CM7 5FN Tel: 01376 521553 OP PD LDA YA Tel: 01376 550764 OP D COLNE HOUSE BETHANY HOUSE Station Road, Earls Colne, Colchester CO6 2LT 32 Brewery Drive, Halstead CO9 1EF Tel: 01787 222227 OP D MH YA Tel: 01708 863289 LDA YA COLNE PLACE RESIDENTIAL CARE HOME BLACKTHORNS Advert outside back cover 97 High Street, Earls Colne, Colchester CO6 2RB 21-29 Dooley Road, Halstead CO9 1JW Tel: 01787 222314 OP Tel: 0800 412 5660 OP D PD SI CONIFERS BLAMSTERS FARM Harriet’s Farm Bungalow, Church Street, Mount Hill, Colchester CO9 1LR Bocking, Braintree CM7 5LH Tel: 01787 479491 LDA Tel: 01376 550779 D PD LDA MH SI YA
BLAMSTERS LINK DRUMMONDS Howe Chase, Halstead CO9 2QJ The Street, Feering, Colchester CO5 9AG Tel: 01787 479343 LDA Tel: 01376 570711 OP PD LDA SI YA
BOARS TYE FARM RESIDENTIAL HOME FENHAM LODGE Boars Tye Road, Silver End, Witham CM8 3QA The Street, Hatfield, Peverel, Chelmsford CM3 2EQ Tel: 01376 584515 OP D PD MH SI Tel: 01245 381550 LDA YA
BRADBURY HOUSE FERN LODGE New Street, Braintree CM7 1ES 108 Broad Road, Bocking, Braintree CM7 9RX Tel: 01376 348181 OP Tel: 01376 550432 D PD LDA SI
BREWERY HOUSE FOLEY HOUSE 28 Brewery House, Halstead CO9 1EF 115 High Garrett, Braintree CM7 5NU Tel: 01787 472046 LDA Tel: 01376 326652 SI
CEDARS RESIDENTIAL CARE HOME FOREST HOME Advert page 76 Sudbury Road, Halstead CO9 2BB Advert page 76 58 Swan Street, Sible Hedingham, Halstead CO9 3HT Tel: 01787 472418 OP D Tel: 01787 460361 OP
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
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FRANCISCAN CONVENT RESIDENTIAL HOME JOSEPH GARDENS 2 Broad Road, Braintree CM7 9RS 7 Joseph Gardens, Silver End CM8 3SN Tel: 01376 345503 OP D Tel: 01376 574900 LDA YA FUTURES KILKEE LODGE RESIDENTIAL HOME Colchester Road, Halsted, CO9 2ET Coggeshall Road, Braintree CM7 9ED Tel: 01206 305835 PD LDA YA Tel: 01376 342455 OP GRAMMAR SCHOOL HOUSE LARCHWOOD CARE HOME York Road, Earls Colne, Colchester CO6 2RB 108 Broad Road, Bocking, Braintree CM7 9RX Tel: 01787 222412 PD LDA YA Tel: 01376 347777 OP D IMOLA LYNRAY AND PEACH COTTAGE Lanham Green, Cressing, Braintree CM77 8DT The Gore, Rayne, Braintree CM77 6RL Tel: 01376 584352 LDA YA Tel: 01376 329437 LDA
Pleasant views and walks in well maintained & spacious gardens with summer house, pond and fountain, and ample parking. Under personal supervision of the owner. Members of Essex Independent Care Association. CEDARS Residential Care Home
Cedars is a 63 bedded residential home, half of which is a new purpose built block and the remainder being a recently refurbished Victorian house. Many of the bedrooms overlook open countryside. The home has a secure garden with paved paths for residents to safely walk, under supervision, weather permitting. The garden has some raised beds for residents to do some gardening.
The care at Cedars is provided by a dedicated and experienced team of staff who work to deliver care tailored to the needs and wishes of each resident. The home provides a range of activities and visitors are always welcome. The meals are cooked and prepared in our kitchen using fresh seasonal ingredients.
PROVIDERS OF SPECIALIST CARE FOR THOSE SUFFERING FROM ALZHEIMERS & SENILE DEMENTIA. Tel: 01787 472418 Fax: 01787 474416 Email: [email protected] Sudbury Road, Halstead, Essex, CO9 2BB
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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
76 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Braintree care homes continued
MEADOWS PRIORY HOUSE Fairy Hall Lane, Rayne, Braintree CM77 6SZ 2 Kestrel Rise, Halstead CO9 2TU Tel: 01376 340714 PD LDA MH YA Tel: 01787 479172 LDA YA MILLARD HOUSE RASCASSE 364 Church Street, Bocking, Braintree CM7 5LL Sheepcotes Lane, Silver End, Witham CM8 3PJ Tel: 01376 325002 OP D Tel: 01376 574900 LDA YA MIRABEAU ROSE BELLE Sheepcotes Lane, Silver End, Witham CM8 3PJ 37 Cross Road, Witham CM8 2NA Tel: 01376 585599 LDA YA Tel: 01376 512438 OP PD LDA MH SI YA NIGHTINGALE CLOSE, 2/3/4 ST DOMINICS RESIDENTIAL HOME Witham CM8 1AP London Road, Kelvedon, Colchester CO5 9AP Tel: 01376 511057 OP D PD LDA SI YA Tel: 01376 570359 OP D SI OGILVIE COURT STONECROFT America Road, Earls Colne, Colchester CO6 2LB Leywood Close, Braintree CM7 3NP Tel: 01787 222355 LDA YA Tel: 01376 347389 LDA OLD DEANERY CARE HOME, THE TIDINGS, THE Deanery Hill, Bocking, Braintree CM7 5SR 9 Brewery Drive, Halstead CO9 1BS Tel: 01376 328600 OP D PD Tel: 01787 479244 LDA PADDOCKS, THE VALENTINE HOUSE 222 London Road, Great Notley, Braintree CM77 7QH Broadway, Silver End, Witham CM8 3RF Tel: 01376 330901 OP D PD LDA SI YA Tel: 01376 585965 OP D PARK VIEW Advert outside back cover WILLOWMEAD CARE HOME Kings Chase, Witham CM8 1AX Wickham, Bishops Road, Hatfield Peverel CM3 2JL Tel: 0800 412 5660 OP D PD SI Tel: 01245 381787 OP D PRINCE EDWARD DUKE OF KENT COURT WILLOWS Stisted Hall, Kings Lane, Stisted, Braintree CM77 8AG 30 Hunnable Road, Braintree CM7 2NU Tel: 01376 345534 OP D Tel: 01376 550669 D PD LDA MH SI YA
Braintree care homes with nursing
ASPEN GRANGE CARE HOME LONGMEAD COURT NURSING HOME Coldnailhurst Avenue, Braintree CM7 5FN 247 London Road, Black Notley, Braintree CM77 8QQ Tel: 01376 550764 OP D Tel: 01376 344440 OP D MH YA ATTWOOD’S MANOR CARE HOME POPLARS Mount Hill, Braintree Road, Halstead CO9 1SL Clockhouse Way, Braintree CM7 3RD Tel: 01787 476892 OP D Tel: 01376 342772 LDA BRAINTREE NURSING HOME AND CARE HOME ST GEORGE’S WITHAM NURSING HOME 11 Coggeshall Road, Braintree CM7 9DB 18 - 20 Avenue Road, Witham CM8 2DT Tel: 01376 345966 OP D PD MH SI AD Tel: 01376 512258 OP PD YA COLNE VIEW ST MARY’S COURT Dame Mary Walk, Halstead CO9 2FF Deanery Hill, Bocking, Braintree CM7 5SR Tel: 01787 478473 OP D Tel: 01376 328600 OP D YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 77 : 98 8
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Oakdale Residential Home ĂƌŝŶŐĨŽƌWĞŽƉůĞ>ŝǀŝŶŐǁŝƚŚĞŵĞŶƟĂ
Oakdale provides the highest standard of 2DNGDOH5HVLGHQWLDO+RPH quality Person Centred care and has been recognised for the outstanding care and 123 Kiln Road support they provide. Benfleet x Excellent Facilities Essex. SS7 1TG x Happy Homely Atmosphere x Well Trained caring Empathetic staff 01702 553734 x Fresh Home Cooked Food Email: [email protected] Large Attractive gardens x www.1stchoicecarehomes.com x Activities to suit everyone x Respite & Day Care
Seven Arches offers nursing care to residents over the age of Seven Arches 55 years, residents who are terminally ill or residents who have a physical disability. Seven Arches is also able to offer specialist continuing care. Surrounded by 1.5 acres of lovely gardens, Seven Arches is a modern purpose-built Nursing Home built to a very high standard and specification in Cornsland, Brentwood, Essex CM14 4JN. Tel. No. 01277-263076
78 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Brentwood care homes
ARDTULLY RETIREMENT RESIDENCE ROBIN HOOD ROAD, 42 Station Lane, Ingatestone CM4 0BL Brentwood CM15 9EN Tel: 01277 353888 OP Tel: 01277 233671 LDA YA BROOKES HOUSE ROWAN HOUSE 79-81 Western Road, Brentwood CM14 4ST Church Lane, Doddinghurst, Tel: 01277 212709 OP Brentwood CM15 0NJ Tel: 01277 823853 LDA YA DUDBROOK HALL Dudbrook Road, Kelvedon Common, Brentwood CM14 5TQ SETON CARE HOME Tel: 01277 372095 OP D The Marillac, Eagle Way, Warley CM13 3BL Tel: 01277 220276 OP HERON COURT Advert outside back cover 198 Brentwood Road, Herongate, Brentwood CM13 3PN SQUIRRELS, THE Tel: 0800 412 5660 OP D PD SI Warley Road, Great Warley, Brentwood CM13 3HX Tel: 01277 224308 OP D HOWARD LODGE Howard Lodge Road, Kelvedon Common, TARA RESIDENTIAL HOME Brentwood CM14 5TG 5 Avenue Road, Warley, Brentwood CM14 5EL Tel: 01277 373603 OP D Tel: 01277 233679 OP OLD SHENFIELD PLACE TOWER BRIDGE HOMES CARE LIMITED - SYCAMORE 2 Hall Lane, Shenfield, Brentwood CM15 9AB Magpie Lane, Little Warley, Tel: 01277 220636 OP D PD SI Nr. Brentwood CM13 3DT Tel: 01277 261680 OP QUIET WATERS 8 Thorndon Avenue, West Horndon, WINIFRED DELL CARE CENTRE Brentwood CM13 3TT Essex Way, Great Warley, Brentwood CM13 3AX Tel: 01277 812466 LDA YA Tel: 01277 220897 OP D
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Brentwood care homes with nursing
BEECHES, THE LEONARD LODGE Advert page 62 The Beeches, London Road, Brentwood CM14 4NA Roxwell Gardens, Hutton, Brentwood, CM13 1AQ Tel: 0845 680 4048 OP YA Tel: 01277 508450 OP D MH
BRENTWOOD CARE CENTRE Advert page 78 MARILLAC, THE Larchwood Gardens, Pilgrims Hatch, Brentwood CM15 9NG Eagle Way, Warley, Brentwood CM13 3BL Tel: 01277 375316 OP D PD YA Tel: 01277 220276 OP PD SI YA
HEDGEROWS OLD SHENFIELD PLACE 256a Ongar Road, Brentwood CM15 9EA 2 Hall Lane, Shenfield, Brentwood CM15 9AB Tel: 01277 202270 OP D PD LDA SI YA Tel: 01277 220636 OP D PD SI HUTTON VILLAGE NURSING HOME SEVEN ARCHES NURSING HOME Hutton Village, Brentwood CM13 1RX Lea Rigg, Cornsland, Brentwood CM14 4JN Tel: 01277 887382 Advert page 84 OP PD Tel: 01277 263076 Advert page 78 OP D PD
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 79 80 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Castle Point care homes
B E E C H E S , T H E PARKSTONE AVENUE, 1 28 Shell Beach Road, Canvey Island SS8 7NU Benfleet SS7 1SP Tel: 01268 455104 LDA YA Tel: 01702 558571 PD LDA
ECO NIGHTS SILVERPOINT COURT RESIDENTIAL 1a Limetree Avenue, Benfleet SS7 5AA CARE HOME SECHA Tel: 01268 931491 PD LDA SI YA Silverpoint Marine, Canvey Island SS8 7TN Tel: 01268 515564 Advert page 80 OP ELIZABETH HOUSE Advert outside back cover 42-56 Benfleet Road, Hadleigh SS7 1QB STAFFORD COURT Tel: 0800 412 5660 OP D PD SI Venables Close, Canvey Island SS8 7SB Tel: 01268 681709 OP D GOLDENLEY SECHA 11-13 Richmond Avenue, South Benfleet SS7 5HE STAFFORD HALL Advert outside back cover Tel: 01268 758487 OP D 138 Thundersley Park Road, South HOPES GREEN CARE HOME Benfleet SS7 1EN 16 Brook Road, South Benfleet SS7 5JA Tel: 0800 412 5660 OP D PD SI Tel: 01268 752327 OP SYDERVELT LODGE LONGVIEW Advert outside back cover 2b Sydervelt Road, Canvey Island SS8 9EG Little Gypps Road, Canvey Island SS8 9HG Tel: 01268 695821 OP LDA YA Tel: 0800 412 5660 OP D PD SI WILLOW BAY OAKDALE RESIDENTIAL HOME SECHA 11 Marine Approach, 123 Kiln Road, Benfleet SS7 1TG Canvey Island SS8 0AL Tel: 01702 553734 Advert page 78 OP D Tel: 01268 455104 LDA YA
Castle Point care homes with nursing
GODDEN LODGE RESIDENTIAL AND NURSING HOME PARKLANDS NURSING HOME SECHA 57 Hart Road, Thundersley, 21-27 Thundersley Park Road, Benfleet SS7 3GL Advert page 84 South Benfleet SS7 1EG Advert page 82 Tel: 01268 856185 OP D PD LDA MH SI YA AD Tel: 01268 882700 OP D
MOORINGS NURSING HOME, THE VALENTINE LODGE 167 Thorney Bay Road, Canvey Island SS8 0HN 28 Edith Road, Canvey Island SS8 0LP Tel: 01267 514474 OP D MH YA Tel: 01268 696955 OP
Canvey Island
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 81 Chelmsford care homes
A S H L E Y H O U S E BRIDGEMARSH RESIDENTIAL HOME Upper Moulsham Street, Chelmsford CM2 9AQ 184 Main Road, Broomfield, Tel: 01245 494674 OP Chelmsford CM1 7AJ Tel: 01245 440858 D PD LDA SI AYLETTS HOUSE Main Road Broomfield, CHIGNAL HOUSE Chelmsford CM1 7LE 107 Chignal Road, Tel: 01245 441854 OP Chelmsford CM1 2JA Tel: 01245 284538 LDA BELFRY RESIDENTIAL HOME, THE Dowsetts Lane, Ramsden Heath, CORPORATION ROAD, 24A Billericay CM11 1HX Chelmsford CM1 2AR Tel: 01268 710116 OP Tel: 01245 495010 LDA PARKLANDS NURSING HOME
Parklands is a purpose-built 54 bed Nursing Home, set
station is within ten minutes walk.
above with physical disabilities, as well as respite and palliative care facilities - all to a standard which exceeds expectations. Our care packages are available to both private and Social Services funded residents. Visitors are welcome at any time and
T: 01268 882700/882741 obligation, present individual care requirements, or E any concerns you may have about care in the future. www.BJP-healthcare.co.uk
MOULSHAM CARE HOME FOR THE ELDERLY Moulsham Home can accommodate 19 residents Looking with a category of old age/dementia. for care or support? Moulsham Home was converted into a Care Home in 1986. For independent, impartial It is located in the heart of Moulsham and within walking distance of the town centre. information on your care options, call this Directory’s helpline 116-117 Moulsham Street, Chelmsford, Essex CM2 0JN on freephone 0800 389 2077 Telephone/Fax: 01245 350750
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
82 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Chelmsford care homes continued
EASTHAM Advert outside back cover Main Road, Woodham Ferrers, Chelmsford CM3 8RF Tel: 0800 412 5660 OP D PD SI
FAITH GLOBAL LINKS VENTURES LTD 158 Galleywood Road, Great Baddow, Chelmsford CM2 8YT Tel: 01245 478797 OP D LDA MH YA
FENHAM LODGE The Street, Hatfield Peverel, Chelmsford CM3 2EQ Tel: 01245 381550 LDA YA
LYONS COURT Canvey Walk, North Springfield, Chelmsford CM1 6LB PARADISE LODGE Tel: 01245 451254 OP PD SI 28 Paradise Road, Writtle, Chelmsford CM1 3HP MADELAYNE COURT Advert outside back cover Tel: 01245 422901 LDA School Lane, Chelmsford CM1 7DR Tel: 0800 412 5660 OP D PD SI SOUTHBOROUGH CARE HOME 9-11 Southborough Road, MOULSHAM HOME Advert page 82 Chelmsford CM2 0AG 116-117 Moulsham Street, Chelmsford CM2 0JN Tel: 01223 357748 OP D LDA YA Tel: 01245 350750 OP D PD WILLOW TREE LODGE NEWHOLME HOUSE 133 Chignal Road, Chelmsford CM1 2JD 440 Baddow Road, Great Baddow, Chelmsford CM2 9RB Tel: 01245 355434 LDA MH YA Tel: 01245 476691 OP D WILLOWMEAD CARE HOME OKELEY CARE CENTRE Wickham Bishops Road, Corporation Road, Chelmsford CM1 2AR Hatfield Peverel CM3 2JL Tel: 01245 287500 OP Tel: 01245 381787 OP D
Chelmsford care homes with nursing
ADMIRALS REACH HATFIELD PEVEREL LODGE NURSING HOME RESIDENTIAL AND NURSING HOME Crabbs Hill, Hatfield Peverel, Chelmsford CM3 2NZ Ridgewell Avenue, Chelmsford CM1 2GA Tel: 01245 808790 Advert page 84 OP D PD Tel: 01245 808591 Advert page 84 OP D PD MH LAWNS NURSING HOME, THE Advert page 84 BROOMFIELD GRANGE Lawn Lane, Springfield, Chelmsford CM1 7JB Broomfield Hospital Site, Court Road, Tel: 01245 808767 OP D PD LDA MH SI YA AD Chelmsford CM1 7ET MANOR LODGE Tel: 01245 443680 OP D Manor Road, Chelmsford CM2 0EP Tel: 01245 496028 OP D PD LDA MH CHELMSFORD NURSING HOME East Hanningfield Road, Howe Green, ST JOSEPH’S NURSING HOME Chelmsford CM2 7TP Manor House, Gay Bowers Lane, Danbury CM3 4JQ Tel: 01245 472430 OP D Tel: 01245 223367 OP D PD
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 83 Colchester care homes
ALDEBURGH HOUSE BLACKBROOK HOUSE 66 Seaview Avenue, West Mersea, Gun Hill, Dedham, Colchester CO7 6HP Colchester CO5 8BX Tel: 01206 321150 OP D Tel: 01206 384392 LDA YA BLACKBROOK HOUSE CARE LTD ALEXANDRA HOUSE AND THE LODGE Gun Hill, Dedham, Colchester CO7 6HP Main Road, Alresford, Colchester CO7 8AP Tel: 01206 321150 OP D PD MH SI YA Tel: 01206 826009 LDA BLOSSOMWOOD ASHPARK HOUSE Colchester Road, Elmstead Market, Peldon Road, Abberton, Colchester CO5 7PB Colchester CO7 7AZ Tel: 01206 735567 OP PD LDA MH YA Tel: 01206 825510 LDA
AVALON BOURNE HOUSE Spring Lane, Wivenhoe, Colchester CO7 9QD 119 Mersea Road, Colchester CO2 7RL Tel: 01206 852010 PD LDA SI YA Tel: 01206 573336 LDA
AVELEY LODGE REST HOME BRAMBLES, THE Abberton Road, Fingringhoe, 351 Ipswich Road, Colchester CO5 7AS Colchester CO4 0HN Tel: 01206 729304 OP D Tel: 01206 841940 D PD LDA MH SI AD
BLACKBERRY COURT BUTTERFLY’S CARE HOME 15a Blackberry Road, Stanway, 1-3 Bromley Road, Colchester CO3 0RT Colchester CO4 3JE Tel: 01206 330016 LDA Tel: 01206 861482 PD LDA MH YA
Questions about aged care in Essex? We’ll help you find the answers
Many people have questions when they are thinking about aged care for themselves or for a loved one. From understanding the different options available to finding out how to pay for care – we can help. Bupa offers free, expert advice to help you make the right decision for you and your loved ones.
Our friendly team of specially trained advisors are here to help, 7 days a week 0333 220 4922 †
† Monday to Friday, 8am - 8pm, or Saturday and Sunday, 9am - 5pm. Calls from any line to 03 numbers are charged at no more than UK national rates and count towards any inclusive minutes from mobiles.
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
84 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Colchester care homes continued
BUTTERFLY’S CARE HOME FREDA GUNTON LODGE RESIDENTIAL HOME 186 Wivenhoe Road, Alresford, Colchester CO7 8AH Balkerne Gardens, Colchester CO1 1PR Tel: 01206 826872 PD LDA MH YA Tel: 01206 574786 OP
CLEAVELAND LODGE GABLES, THE 151 Rowhedge Road, Old Heath, Colchester CO2 8EJ 262 Ipswich Road, Colchester CO4 0ER Tel: 01206 728801 OP D Tel: 01206 841515 D PD LDA MH SI AD
COLDWELL VILLA GREAT HORKESLEY MANOR 71 Mersea Road, Colchester CO2 7QR Nayland Road, Great Horkesley, Colchester CO6 4ET Tel: 01206 547588 LDA Tel: 01206 271394 OP D YA
CRACKNELL CLOSE, 3 HAVEN, THE Wivenhoe, Colchester CO7 9PY 84 Harwich Road, Colchester CO4 3BS Tel: 01206 825508 PD LDA MH YA Tel: 01206 867143 OP D
CROUCHED FRIARS RESIDENTIAL HOME HENDERSON AND HARVARD 103-107 Crouch Street, Colchester CO3 3HA Kelvedon Road, Tiptree CO5 0LJ Tel: 01206 572647 OP Tel: 01621 819354 OP PD LDA SI YA
EIGHT ASH COURT LTD HILL HOUSE Halstead Road, Eight Ash Green, Colchester CO6 3QJ 183 Lexden Road, Lexden, Colchester CO3 3TE Tel: 01206 710366 PD LDA Tel: 01206 761309 OP
ELENI HOUSE HILTON HOUSE Boxted Road, Mile End, Colchester CO4 5HF 175 Shrub End Road, Colchester CO3 4RG Tel: 01206 848005 D PD LDA MH SI AD Tel: 01206 763361 OP LDA MH YA
ELM COTTAGE JAMESON HOUSE 7 Lucerne Road, Elmstead Market, Colchester CO7 7YB 19a Chapel Street, Rowhedge, Colchester CO5 7JS Tel: 01206 822794 LDA MH Tel: 07717 745627 OP LDA SI YA
ELM HOUSE JAMESONS RESIDENTIAL CARE HOME 192 Wivenhoe Road, Alresford, Colchester CO7 8AH Wormingford Road, Fordham, Colchester CO6 3NS Tel: 01206 824443 LDA MH Tel: 01206 242282 LDA
ESSEX CARE CONSORTIUM: COLCHESTER JAMESONS RESIDENTIAL CARE HOME LTD Maldon Road, Birch, Colchester CO2 0NU 140 & 189a Mill Road, Colchester C04 5LP Tel: 01206 330308 LDA YA Tel: 01206 242282 LDA
ESSEX CARE CONSORTIUM: MARKS TEY JAMESONS RESIDENTIAL CARE HOME LTD Laurels, Station Road, Wakes Colne, Colchester CO6 1EE 32 Turner Road, Colchester CO4 5LB Tel: 01206 211825 LDA YA Tel: 01206 242282 LDA
ESSEX CARE CONSORTIUM: PLUME AVENUE JAMESONS RESIDENTIAL CARE HOME LTD 5a Plume House, Prettygate, Colchester CO3 4PG 39a Turner Road, Colchester CO4 5LB Tel: 01206 563149 LDA YA Tel: 01206 242282 LDA
EWER COURT JAMESONS RESIDENTIAL CARE HOME LTD Fairfax Road, Colchester CO2 7ED 58a Nayland Road, Colchester CO4 5EW Tel: 01206 562511 OP PD LDA SI YA Tel: 01206 242282 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
Visit www.carechoices.co.uk for further assistance with your search for care 85 Colchester care homes continued
KACEE LODGE MAPLE HOUSE Ivy Lodge Road, Gt Horkesley, 1 Amber Court, Berechurch Hall Road, Colchester C02 9GE Colchester CO6 4EN Tel: 01206 766654 LDA Tel: 01206 272108 PD LDA MAPLE LODGE LITTLE MILLFIELDS 2 Amber Court, Berechurch Hall Road, 21 Mill Lane, Weeley Heath CO16 9BB Colchester CO2 9GE Tel: 01255 830425 LDA Tel: 01206 766653 LDA
LOGANBERRY LODGE Advert outside back cover MAPLE MANOR 79-81 New Farm Road, Stanway, 3 Amber Court, Berechurch Hall Road, Colchester CO3 0PG Colchester CO2 9GE Tel: 0800 412 5660 OP D PD SI Tel: 01206 767117 LDA
LYCHGATE HOUSE MAPLE VIEW 145 Shrub End Road, Colchester C03 4RE 4 Amber Court, Berechurch Hall Road, Colchester CO2 9GE Tel: 01206 500074 MH Tel: 01206 549401 LDA SI YA
MALDON LODGE MCKECHNIE HOUSE 123 Maldon Road, Colchester CO3 3AX 104 Mill Road, Mile End, Colchester CO4 5LJ Tel: 01206 506059 LDA MH Tel: 01206 751463 LDA
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With so many providers to choose from, where do you start? www.carechoices.co.uk can help.
• search care providers quickly and easily • extra information, photos and direct • search by postcode/town and care type website links for hundreds of providers • Information on standards of care • request a brochure • links to the latest inspection reports • checklists to take with you when you visit Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
86 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Colchester care homes continued
MERCERS NEW COPFORD PLACE RESIDENTIAL CARE HOME 14 Serpentine Walk, Colchester CO1 1XR London Road, Copford, Colchester CO6 1YR Tel: 01206 570226 LDA Tel: 01206 210397 OP
MERCERS PLACE NEWLANDS Brickstables Barn, Halstead Road, Lexden Heath, 578 Ipswich Road, Colchester CO4 9HB Colchester CO3 0JU Tel: 01206 844906 PD LDA Tel: 01206 368605 D PD LDA SI OLD RECTORY, THE MILL HOUSE Spring Lane, Lexden, Colchester CO3 4AN 102 Mill Road, Mile End, Colchester CO4 5LJ Tel: 01206 572871 OP D Tel: 01206 845378 LDA PARKDALE MILLERS 13 Park Road, Colchester CO3 3UL 270a Cowdray Avenue, Colchester CO1 1XZ Tel: 01206 769500 PD LDA Tel: 01206 573959 LDA MH PATHWAYS MILTON LODGE RETIREMENT HOME 56a Baden Powell Drive, Colchester CO3 4SR 288-290 Ipswich Road, Colchester CO4 0ES Tel: 01206 761680 PD LDA SI Tel: 01206 841215 OP D PEACEHAVEN MORLEY ROAD, 43A & 43B 43a Maldon Road, Tiptree, Tiptree, Colchester CO5 0AA Colchester CO5 0TS Tel: 01621 819070 OP PD LDA SI YA Tel: 01621 818220 PD LDA
MYLAND HOUSE PELDON CAMPUS 81 Mile End Road, Colchester CO4 5BU Church Road, Peldon, Colchester CO5 7PT Tel: 01206 853604 OP PD YA Tel: 01206 735206 LDA
NATIONWIDE COMMUNITY CARE LTD PENNY MEADOW 35 Mede Way, Wivenhoe, Colchester CO7 9HW 67 London Road, Marks Tey, Tel: 01206 828011 PD LDA MH SI YA Colchester CO6 1EB Tel: 01206 616164 LDA YA NAYLAND LODGE 44-46 Neyland Road, Mile End, PINEWOOD & HOLLYWOOD Colchester CO4 5EN Smithsfield, Colchester CO1 2HP Tel: 01206 392153 OP MH YA Tel: 01206 795971 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
Visit www.carechoices.co.uk for further assistance with your search for care 87 Colchester care homes continued
PRIORY LODGE ROWANS 62 Priory Street, Colchester CO1 2QE 50 Newbridge Road, Tiptree CO5 0HX Tel: 01206 797243 MH YA Tel: 01621 819850 PD LDA SI
PROGRESSIVE MEWS SCARLETTS Halstead Road, Eight Ash Green, Recreation Road, Colchester CO1 2HJ Colchester CO6 3QH Tel: 01206 792429 OP D Tel: 01206 587070 LDA SEAVIEW QUEENS LODGE 44 Seaview Avenue, West Mersea, Queens Road, Colchester CO3 3NZ Colchester CO5 8BY Tel: 01206 575410 LDA Tel: 01206 382800 LDA
RAWLINGS HOUSE SHRUB END LODGE 45 Rawlings Crescent, Highwoods, 119 Shrub End Road, Colchester CO3 4RB Colchester CO4 9FB Tel: 01206 575996 PD LDA Tel: 01206 842550 PD LDA SI SPRINGFIELDS RESIDENTIAL HOME RIDINGS, THE Rectory Road, Copford Green, 52 Spring Lane, Fordham Heath, Colchester CO6 1DH Colchester CO3 9TG Tel: 01206 211065 OP Tel: 01206 241041 PD LDA ST ANDREW’S LODGE ROSEBANK 184 St Andrew’s Avenue, 58 Bergholt Road, Colchester CO4 5AE Colchester CO4 3AG Tel: 01206 853091 OP LDA YA Tel: 01206 797737 MH Welshwood Manor NURSING & RESIDENTIAL HOME “Welshwood Manor provides high standards of personal and nursing care. The environment is attractive and well maintained” CQC Report
Fully compliant with CQC Quality Standards. With a maximum of just 34 Residents and long serving staff we ensure a personalised approach to caring. We pride ourselves in providing proven quality care within a homely environment. Our Residents are encouraged to make independent choices in their care, activities and running of the home. 37 Welshwood Park Road, Colchester, Essex, CO4 3HZ. For more information about your care Tel: 01206 868483 Fax: 01206 870615 requirements please call our friendly staff for Email: [email protected] advice or visit our website for more details. Website: www.welshwoodmanor.com
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
88 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Colchester care homes continued
STANWAY GREEN LODGE VALMARK HOUSE Stanway Green, Stanway, 90 Mill Road, Mile End, Colchester CO3 0RA Colchester CO4 5LJ Tel: 01206 330780 OP D PD MH SI Tel: 01206 853539 LDA
STANWAY VILLA WAKES HALL 9 Nursery Close, Stanway, Colchester Road, Wakes Colne, Colchester CO3 0RL Colchester CO6 2DB Tel: 01206 769400 PD LDA SI Tel: 01787 222044 OP PD LDA SI YA
SUNNY LODGE WHITEHEATHER 132 The Commons, Clacton Road, Colchester CO3 4NR Weeley CO16 9DN Tel: 01206 571419 LDA Tel: 01255 830502 LDA
TRIPPIER WILLOW HEALTH LTD 22 Blackthorn Avenue, 82a The Willows, Colchester CO4 3PU Colchester CO2 8PX Tel: 01206 860537 OP Tel: 01206 769713 PD LDA
TUDOR HOUSE WOODLANDS RESIDENTIAL HOME FOR LADIES 47a London Road, Stanway, 76 Lexden Road, Colchester CO3 0NR Colchester CO3 3SP Tel: 01206 562790 D PD LDA SI Tel: 01206 571200 OP
Colchester care homes with nursing
ABBERTON MANOR NURSING HOME SILVERSPRINGS Layer Road, Colchester CO5 7NL Tenpenny Hill, Thorrington, Colchester CO7 8JG Tel: 01206 735590 OP PD Tel: 0333 434 3069 Advert page 104 OP D
ALDERWOOD CARE HOME SPRINGFIELDS NURSING HOME 39 Essex Hall Road, Colchester CO1 1ZP Rectory Road, Copford Green, Colchester CO6 1DH Tel: 0208 879 6567 Advert page 60 OP Tel: 01206 211065 OP
CHEVIOT NURSING HOME ST FILLANS CARE CENTRE 11 Park Road, Colchester CO3 3UL St Fillans Road, Colchester CO4 0PT Tel: 01206 763648 OP PD Tel: 01206 855407 OP D YA
COLONIA COURT RESIDENTIAL & NURSING HOME TALL TREES St Andrews Avenue, Colchester CO4 3AN Oaks Place, Mile End Road, Colchester CO4 5XR Tel: 01206 805745 Advert page 84 OP D PD MH Tel: 01206 844425 OP D PD LDA MH
FOXBURROW GRANGE TREETOPS Ypres Road, Colchester CO2 7NL 94 Victoria Gardens, Highwoods, Colchester CO4 9YE Tel: 01206 586900 OP D PD MH SI YA Tel: 01206 844121 OP PD LDA YA
OAKS CARE HOME, THE WELSHWOOD MANOR 15-25 Oaks Drive, Lexden, Colchester CO3 3PR 37 Welshwood Park Road, Colchester CO4 3HZ Tel: 01206 764469 OP PD Tel: 01206 868483 Advert page 88 OP PD
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 89 Epping Forest care homes
ALDER HOUSE CARE HOME BRAMBLE CLOSE HABILITATION UNIT Lambourne Road, Chigwell IG7 6HH 15 Bramble Close, Chigwell IG7 6DR Tel: 0208 500 8491 PD YA Tel: 0208 502 7679 D PD LDA SI
BEECHLANDS CUNNINGHAM HOUSE 42 Alderton Hill, Pike Way, North Weald, Loughton IG10 3JB Epping CM16 6BL Tel: 0208 508 5808 OP Tel: 01992 524160 OP D
BELMONT LODGE CARE CENTRE FRANK FOSTER HOUSE Advert outside back cover 392/396 Fencepiece Road, Loughton Lane, Theydon Bois, Chigwell IG7 5DY Epping CM16 7LD Tel: 0208 500 5222 OP D Tel: 0800 412 5660 OP D PD SI
TREETOPS N Care Quality Commission 2-Star award CARE HOME N Recently refurbished to a high standard N High quality care provided by Looking experienced staff N Freshly cooked quality meals for care or support? N Close to local rail lines & town centre For independent, impartial On-site Hairdressers, Dentist & 23-25 Station Road, Epping, Essex, N CM16 4HH Chiropodist information on your care options, Telephone: 01992 573322 N 24-hour care Fax: 01992 570241/572452 call this Directory’s helpline N Web: www.treetopsepping.webs.com Single or double/shared rooms with on freephone 0800 389 2077 Email: [email protected] en-suites available
9 99
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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
90 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Epping Forest care homes continued
HONEY LANE CARE HOME TREETOPS CARE HOME Advert page 90 Honey Lane, Waltham Abbey EN9 3BA 23-25 Station Road, Epping CM16 4HH Tel: 0208 879 6567 Advert page 60 OP D Tel: 01992 573322 OP
LOUGHTON HALL UPSHIRE RESIDENTIAL HOME Rectory Lane, Loughton IG10 3RU Woodredon House, Woodredon Farm Lane, Tel: 0208 502 0772 D Upshire, Waltham Abbey EN9 3SX Tel: 01992 763922 LDA LUGANO RESIDENCE FOR THE ELDERLY 3 Powell Road, Buckhurst Hill IG9 5RD WEALD HALL RESIDENTIAL HOME Tel: 0208 505 2695 OP D Weald Hall Lane, Thornwood, Epping CM16 6ND Tel: 01992 572427 OP D MARCRIS HOUSE Coopersale Lane, Theydon Bois, WENSLEY HOUSE RESIDENTIAL HOME Epping CM16 7NS Bell Common, Epping CM16 4DL Tel: 01992 814276 OP D Tel: 01992 573117 OP D MH
MASON WAY, 138-138A WEST LODGE RESIDENTIAL CARE HOME Waltham Abbey EN9 3EJ 32 Palmerston Road, Buckhurst Hill IG9 5LW Tel: 01992 769113 LDA Tel: 0208 504 4542 OP D
MELLOWS, THE WILLOW COURT 38 Station Road, Loughton IG10 4NX 23a Highbridge Street, Waltham Abbey EN9 1BZ Tel: 0208 508 6017 OP D Tel: 01992 763815 PD LDA MH SI YA AD
SHERNBROKE HOSTEL WILLOWCROFT 1-6 Shernbroke Road, Waltham Abbey EN9 3JF Sewardstone Road, Chingford E4 7RF Tel: 01992 700545 D PD LDA SI Tel: 0208 523 8680 MH
TALLIS HOUSE Advert outside back cover WOODLAND GROVE Neal Court, Waltham Abbey EN9 3EH Rectory Lane, Loughton, IG10 3RU Tel: 0800 412 5660 OP D PD SI Tel: 0208 508 9220 OP D PD MH SI YA
Epping Forest care homes with nursing
ASHBROOK COURT CARE HOME SECHA PATERNOSTER HOUSE Advert page 62 Sewardstone Road, Waltham Abbey E4 7RG Paternoster Hill, Waltham Abbey EN9 3JY Tel: 0208 879 6567 Advert page 60 OP D Tel: 01992 721087 OP D PD MH YA
ASHLAR HOUSE Advert page 62 QUEENS COURT NURSING HOME Advert page 90 St Margaret’s Hospital, The Plain, Epping CM16 6TY 52-74 Lower Queens Road, Buckhurst Hill IG9 6DS Tel: 01992 721089 OP D Tel: 0208 559 0620 OP D PD YA
FOREST PLACE NURSING HOME SEWARDSTONE CLOSE, 1 Roebuck Lane, Buckhurst Hill IG9 5QL 1 Sewardstone Close, Sewardstone Road, London E4 7RG Tel: 0208 505 2063 OP D Tel: 0208 498 5620 YA
JUBILEE LODGE (VITALISE) SHERRELL HOUSE Grange Farm, High Road, Chigwell IG7 6DP 414 Fencepiece Road, Chigwell IG7 5DP Tel: 0208 501 2331 OP D PD SI YA Tel: 0208 501 3389 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 91 Harlow care homes
A S H L Y N LIVINGSTONE HOUSE Vicarage Wood, Harlow CM20 3HD 11 Potter Street, Harlow CM17 9AE Tel: 01279 868330 OP D Tel: 01279 641112 LDA
JAMES COURT NETTESWELL RECTORY Partridge Care Centre, Partridge Road, Harlow CM18 6TD Manston Road, Harlow CM20 3PA Tel: 01509 219605 OP D PD LDA MH SI YA Tel: 01279 444000 LDA YA
KEEFIELD TYE GREEN LODGE Advert below Keefield Close, Harlow CM19 5SW Tye Green Village, Yorkes, Harlow CM18 6QY Tel: 01279 635933 LDA YA Tel: 01279 770500 OP D PD LDA
Harlow care homes with nursing
ALEXANDRA HOUSE Advert outside back cover Hamstel Road, Harlow CM20 1BU Tel: 0800 412 5660 OP D PD SI
PARTRIDGE CARE CENTRE Partridge Road, Harlow CM18 6TD Tel: 01279 452990 OP D PD SI YA
PASSMORES HOUSE Third Avenue, Harlow CM18 6YL Tel: 01279 634200 AD
What makes an ideal care home? Find it, at Tye Green Lodge Care Home, Friendly, stimulating A convenient, Well trained, Harlow atmosphere central location caring staff
• Residential and Respite Care [email protected] For information on any of our • Accredited providers of Tye Green village, Harlow. CM18 6QY homes or our care services: Specialist Dementia Care • Competitive fee rates, not for profit 01279 770500 www.quantumcare.co.uk Hailey House www.haileyhouse.com Established for over 30 years as a care home, providing a very high standard and quality of care (long stay and respite) for elderly residents. Registered with the CQC and Essex Social Services. Hailey House, Highlands Drive, Maldon, Essex CM9 6HY t: 01621 854 132 e: [email protected]
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
92 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Maldon care homes
BOUCHERNE LTD MANDALAY 30 Holloway Road, Heybridge, 13 Bridge Street, Witham CM8 1BU Maldon CM9 4SQ Tel: 01376 520280 LDA YA Tel: 01621 855429 OP MANSION HOUSE RESIDENTIAL HOME BREWSTER HOUSE Advert outside back cover Burnham Road, Althorne, Oak Road, Heybridge, Maldon CM9 4AX Maldon CM3 6DR Tel: 0800 412 5660 OP D PD SI Tel: 01621 742269 OP D PD SI
DEANSBROOK FARM SCHUMEY’S CORNER Southminster Road, Asheldham, 11a Queen Street, Southminster CM0 7BB Southminster CM0 7DZ Tel: 01621 774315 LDA Tel: 01621 775820 LDA YA SOUTHMINSTER RESIDENTIAL HOME DOWN HALL RESIDENTIAL HOME Station Road, Southminster CM0 7EW Down Hall Road, Bradwell-on-Sea, Tel: 01621 773462 OP D Southminster CM0 7QP SQUEAKS HOUSE RESIDENTIAL CARE HOME Tel: 01621 776509 OP D Steeple Road, Southminster CM0 7BD ESTORIL Tel: 01621 772385 OP D Wonston Road, Southminster CM0 7FE SWAN CARE RESIDENTIAL HOME Tel: 01621 774776 LDA YA 29 North Street, Tillingham CM0 7TR FIRSTLINGS Tel: 01621 779171 OP D 7 The Street, Heybridge, TOTHAM LODGE RESIDENTIAL HOME Maldon CM9 4NB FOR THE ELDERLY Tel: 01621 853747 OP D Broad Street, Green Road, Great Totham, HAILEY HOUSE RESIDENTIAL CARE HOME SECHA Maldon CM9 8NU Highlands Drive, Maldon CM9 6HY Tel: 01621 891209 OP D Tel: 01621 854132 Advert page 92 OP VILLENEUVE HOUSE LITTLE OAKS RESIDENTIAL CARE HOME Wonston Road, Southminster CM0 7FE Braxted Road, Little Braxted, Tel: 01621 772610 LDA YA Witham CM8 3JY WINDLE COURT Advert outside back cover Tel: 01621 891974 OP The Withywindle, Celeborn Street, LODGE, THE - MALDON South Woodham Ferrers CM3 7BR Lodge Road, Dykes Chase, Maldon CM9 6HW Tel: 0800 412 5660 OP D PD SI Tel: 01621 858286 OP D WOODACRE LONGFIELD 38 D’arcy Road, Tolleshunt Knights, Fambridge Close, Maldon CM9 6DJ Tiptree CO5 0RR Tel: 01621 857147 OP D Tel: 01621 819769 LDA
Maldon care homes with nursing
E L M C R O F T C A R E H O M E ST PETER’S COURT Brickhouse Road, Tolleshunt Major, Maldon CM9 8JX Spital Road, Maldon CM9 6LF Tel: 01621 893098 OP D PD LDA YA Tel: 01621 840466 OP D PD LDA MH
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 93 Rochford care homes
ASHINGDON HALL RESIDENTIAL CARE HOME GOWLANDS Church Road, Ashingdon, Rochford SS4 3HZ Sutton Bridge Farm, Sutton Road, Tel: 01702 545832 OP MH Rochford SS4 1XS Tel: 01702 541761 PD LDA SI YA ASHINGDON ROAD, 296 Rochford SS4 1TR HAINAULT AVENUE, 3 Tel: 01702 541661 LDA Rochford SS4 1UH Tel: 01702 462246 LDA YA BARLING LODGE 399 Little Wakering Road, Little Wakering SS3 0GA LITTLE WAKERING HOUSE Tel: 01702 216132 OP D PD LDA MH SI YA AD 367-369 Little Wakering Road, BROADOAKS Little Wakering, Southend-on-Sea SS3 0LB 2 Southend Road, Rochford SS4 1HE Tel: 01702 217535 D LDA MH YA AD Tel: 01702 545888 OP STAMBRIDGE MEADOWS
BROOK CARE HOME SECHA Stambridge Road, Great Stambridge, 17 Brook Close, Rochford SS4 1HN Rochford SS4 2AR Tel: 01702 549499 OP D MH Tel: 01702 258525 OP
BROOMHILLS Advert outside back cover SWEYNE COURT Stambridge Road, Rochford SS4 2AQ Hockley Road, Rayleigh SS6 8EB Tel: 0800 412 5660 OP D PD SI Tel: 01268 774530 OP D
DORSET LODGE LTD TIMBER GROVE 5-7 Dorset Gardens, Rochford SS4 3AH London Road, Rayleigh SS6 9DT Tel: 01702 545907 MH Tel: 01268 780233 PD LDA SI
Rochford care homes with nursing
GREAT WHEATLEY NURSING HOME ROSEDALE COURT Advert outside back cover 3a Great Wheatley Road, Rayleigh SS6 7AL Hockley Road, Rayleigh SS6 8EP Tel: 01268 777281 OP Tel: 0800 412 5660 OP D PD SI
Southend-on-Sea care homes
AARANDALE LODGE ADALAH RESIDENTIAL REST HOME LTD SECHA 2-4 St Vincent’s Road, Westcliff-on-Sea SS0 7PR 20 Cliff Road, Leigh-on-Sea SS9 1HJ Tel: 01702 352096 OP D Tel: 01702 711162 OP D
ABBEYFIELD ST GEORGE’S HOUSE SECHA ADMIRAL COURT Park Terrace, Westcliff-on-Sea SS0 7PH Manchester Drive, Tel: 01702 331512 OP Leigh-on-Sea SS9 3HP Tel: 01702 472288 OP D MH SI YA ABBOTTSWOOD LODGE RESIDENTIAL CARE HOME SECHA AILSA HOUSE RESIDENTIAL CARE HOME 226 Southchurch Road, 64-66 Genesta Road, Southend-on-Sea SS1 2LS Westcliff-on-Sea SS0 8DB Tel: 01704 462541 OP D MH Tel: 01702 346473 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
94 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Southend-on-Sea care homes continued
ALYSON HOUSE SECHA BRAMBLES CARE HOME SECHA 11 Cobham Road, Westcliff-on-Sea SS0 8EG 22 Cliff Road, Leigh-on-Sea SS9 1HJ Tel: 01702 345566 OP D PD LDA SI YA Tel: 01702 472417 OP D
ASTRAL LODGE RESIDENTIAL HOME CATHERINE MILLER HOUSE SECHA 33-35 Ailsa Road, Westcliff-on-Sea SS0 8BJ 13-17 Old Leigh Road, Tel: 01702 345409 OP D Leigh-on-Sea SS9 1LB Tel: 01702 713113 AVENUE LODGE OP D 23 First Avenue, Westcliffe-on-Sea SS0 8HS CAVELL LODGE Tel: 01702 346465 OP D PD LDA MH SI YA 5 Blenheim Chase, Leigh-on-Sea SS9 3BZ Tel: 01702 480660 OP D AVONDALE REST HOME SECHA 38 Avondale Drive, Leigh-on-Sea SS9 4HN CEDAR LODGE SECHA Tel: 01702 711934 OP D 169 Westbury Road, Southend-on-Sea SS2 4DL Tel: 01702 301652 LDA BALI HAI CARE HOME SECHA 14-16 Southbourne Grove, CEDARS CARE HOME Westcliff-on-Sea SS0 9UR 14 Sweyne Avenue, Southend-on-Sea SS2 6FQ Tel: 01702 479867 MH Tel: 01702 236090 OP D
BEACON HOUSE CHADWICK LODGE RESIDENTIAL HOME SECHA 18 Albion Road, Westcliff-on-Sea SS0 7DR 8 Chadwick Road, Westcliff-on-Sea SS0 8LS Tel: 01702 300082 PD LDA MH SI YA Tel: 01702 331599 OP D
BEAUFORT LODGE CHALTONHOLME SECHA 10-12 St Vincent’s Road, Westcliff-on-Sea SS0 7PR 1-3 First Avenue, Westcliff-on-Sea SS0 8HS Tel: 01702 353640 OP D Tel: 01702 346534 OP D PD MH SI YA
BIFFINS CARE HOME SECHA CHERRYCROFT 18 Thorpedene Gardens, 59 Crowstone Road, Westcliff-on-Sea SS0 8BG Shoeburyness SS3 9JB Tel: 01702 343654 LDA Tel: 01702 292120 OP CROWSTONE HOUSE Advert outside back cover BLAKENEY HOUSE Crowstone Avenue, Westcliff-on-Sea SS0 8HT 33-35 Park Road, Westcliff-on-Sea SS0 7PQ Tel: 0800 412 5660 OP D PD SI Tel: 01702 335724 LDA YA CROWSTONE MANOR CARE HOME SECHA BLISS CARE HOME 38 Crowstone Road, Westcliff-on-Sea SS0 8BA 23 Cobham Road, Westcliff-on-Sea SS0 8EG Tel: 01702 333594 OP Tel: 01702 351267 OP D PD MH CUMBERLAND LODGE BOULEVARD LODGE 22 Cumberland Avenue, Southend-on-Sea SS2 4LF 163 Southchurch Boulevard, Southend-On-Sea SS2 4UT Tel: 01702 602361 MH Tel: 01702 808814 OP D LDA MH YA
BRADBURY HOME SECHA DELAWARE HOUSE 2 Roots Hall Drive, Southend-on-Sea SS2 6DA Maplin Way North, Shoeburyness SS3 9PS Tel: 01702 435838 OP D Tel: 01702 588501 OP D BRAEMAR LODGE RESIDENTIAL CARE HOME DOLPHIN COURT 481 Victoria Avenue, 179-182 Eastern Esplanade, Southend-on-Sea SS2 6NL Thorpe Bay SS1 3AA Tel: 01702 302914 OP D Tel: 01702 584088 D PD YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
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ELGIN REST HOME HOLLIES, THE 12-14 Manor Road, Westcliff-on-Sea SS0 7SS 70 Canewdon Road, Westcliff-on-Sea SS0 7NE Tel: 01702 340172 OP Tel: 01702 354744 D LDA YA
ELKINGTON HOUSE - (SOUTHEND BLIND KATHRYN COURT Advert outside back cover WELFARE ORGANISATION) SECHA 84 Ness Road, Shoeburyness SS3 9DH 9 Imperial Avenue, Westcliff-on-Sea SS0 8NE Tel: 0800 412 5660 OP D PD SI Tel: 01702 348200 OP D SI KIMBERLEY GRACE CARE HOME SECHA FAIRMEAD 15-17 Grosvenor Road, Westcliff-on-Sea SS0 8EP 45 Fairmead Avenue, Westcliff-on-Sea SS0 9RY Tel: 01702 347386 OP D Tel: 01702 308197 LDA MH SI KINGSTON HOUSE FAIRVIEW HOUSE 43 Woodfield Park Drive, Leigh-on-Sea SS9 1LN 14 Fairview Drive, Westcliff-on-Sea SS0 0NY Tel: 01702 712022 LDA YA Tel: 01702 437555 OP D KNOLL, THE GRANDVILLE LODGE LTD SECHA 115 Southchurch Boulevard, Thorpe Bay, 17-19 Grand Drive, Leigh-on-Sea SS9 1BG Southend-on-Sea SS2 4UR Tel: 01702 470976 OP D Tel: 01702 586684 PD LDA MH GRANGE, THE LABURNUMS SECHA 122 Crowstone Road, Westcliff-on-Sea SS0 8LQ 20 Chalkwell Avenue, Tel: 01702 432064 MH Westcliff-on-Sea SS0 8NA HART HOUSE SECHA Tel: 01702 477898 OP PD LDA SI YA 91 Hamstel Road, Southend-on-Sea SS2 4NF Tel: 01702 619611 OP D MH YA AD LEGRA RESIDENTIAL CARE HOME 54 Salisbury Road, Leigh-on-Sea SS9 2JY HART VIEW SECHA Tel: 01702 712222 OP D 4 Valkyrie Road, Westcliff-on-Sea SS0 8BU Tel: 01702 433330 OP D MH YA AD LIFSTAN WAY CARE HOME 74 Lifstan Way, Thorpe Bay SS1 2XE HAVENGORE HOUSE SECHA Tel: 01702 612549 MH YA 27 Fairfield Road, Eastwood, Leigh-on-Sea SS9 5RZ Tel: 01702 529243 Advert below OP D PD MH YA LIGHTHOUSE 403-405 Westborough Road, HEALTH AND HOME LTD Westcliff-on-Sea SS0 9TW 148-150 North Road, Westcliff-on-Sea SS0 7AG Tel: 01702 308893 LDA MH SI YA Tel: 01702 340844 OP D PD LDA MH SI YA AD LILACS RESIDENTIAL HOME, THE SECHA Havengore House 121 Chalkwell Avenue, (Dementia registered) Westcliff-on-Sea SS0 8NL Havengore House is a country style house set in three-quarters of an acre of landscaped gardens, Tel: 01702 712457 OP D in a quiet suburban setting, close to amenities. Havengore is also registered for dementia care. MANOR REST HOME For further information or to arrange for a visit, 35 Manor Road, Westcliff-on-Sea SS0 7SR please contact us by telephone or e-mail [email protected] Tel: 01702 343590 OP D MH
27 Fairfield Road, Eastwood, Leigh on Sea, Essex, SS9 5RZ MAPLIN HOUSE Tel: 01702 529243 117-119 Church Road, Shoeburyness SS3 9EY www.havengorehouse.co.uk Tel: 01702 297494 OP D PD LDA MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
96 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Southend-on-Sea care homes continued
MELLOR HOUSE RAYMOND HOUSE 80 Station Road, Westcliff-on-Sea SS0 7RQ 7-9 Clifton Terrace, Southend-on-Sea SS1 1DT Tel: 01702 437350 LDA Tel: 01702 352956 OP D PD SI YA MELROSE HOUSE ROSE MARTHA COURT 95 Alexandra Road, Southend-on-Sea SS1 1HD 64 Leigh Road, Leigh-on-Sea SS9 1LS Tel: 01702 340682 OP D PD SI Tel: 01702 482252 OP D YA
MEMORY HOUSE SANDRINGHAM SECHA Advert page 98 6-9 Marine Parade, Leigh-on-Sea SS9 2NA 5-7 Westcliff Avenue, Tel: 01702 478245 OP D Westcliff-on-Sea SS0 7QR Tel: 01702 475891 OP D PD MH SI YA METEOR REST HOME SECHA 34-36 Meteor Road, Westcliff-on-Sea SS0 8DG SANDS LODGE Tel: 01702 340518 OP D 15 Kings Road, Westcliff-on-Sea SS0 8LL Tel: 01702 340501 MEYRIN HOUSE LDA MH 35 Hobleythick Lane, Westcliff-on-Sea SS0 0RP SAXON LODGE Tel: 01702 437111 OP D 20 Smith Street, Shoeburyness SS3 9AL Tel: 01702 295001 MILTON HOUSE LDA SI 58 Avenue Road, Westcliff-on-Sea SS0 7PJ SILVERSEA LODGE Tel: 01702 437222 OP D 46 Silversea Drive, Westcliff-on-Sea SS0 9XE NEWBRAE CARE HOME Tel: 01702 480502 41 Crowstone Road, Westcliff-on-Sea SS0 8BG OP D PD SI Tel: 01702 430431 OP D SOUTHWOLD HOUSE 16-18 Cliff Road, Leigh-on-Sea SS9 1HJ NEWHAVEN COMMUNITY CARE LTD Tel: 01702 715240 (PHOENIX HOUSE) LDA YA 124 Crowstone Road, ST EDITH’S COURT Westcliff-on-Sea SS0 8LQ 18 Hillside Crescent, Leigh-on-Sea SS9 1EN Tel: 01702 337057 LDA YA Tel: 01702 480688 OP D
NIGHTINGALE HOUSE SECHA ST MARTINS SECHA 69/71 Crowstone Road, 59 Imperial Avenue, Westcliff-on-Sea SS0 8NQ Westcliff-on-Sea SS0 8BG Tel: 01702 475891 Advert page 98 OP D PD MH SI Tel: 01702 338552 Advert page 5 OP D SUMMERHILL PALMERSTON HOUSE CARE HOME 211 Manchester Drive, 21 Palmerston Road, Westcliff-on-Sea SS0 7TA Leigh-on-Sea SS9 3ET Tel: 01702 213553 OP D Tel: 01702 343062 OP D PD LDA MH SI YA POPPY LODGE CARE HOME SUMMERLODGE 4 Drake Road, Westcliff-on-Sea SS0 8LP 20 Grosvenor Road, Westcliff-on-Sea SS0 8EN Tel: 01702 342793 OP D Tel: 01702 343139 OP PD LDA MH SI YA PRIORY HOUSE SUMMERVIEW Prittlewell Chase, Westcliff-on-Sea SS0 0SR 35 Pembury Road, Westcliff-on-Sea SS0 8DU Tel: 01702 344145 OP D Tel: 01702 343062 OP D LDA MH SI YA RAVENSMERE REST HOME SUNFLOWERS 13-15 Manor Road, Westcliff-on-Sea SS0 7SR 37 Pembury Road, Westcliff-on-Sea SS0 8DU Tel: 01702 330347 OP D PD LDA MH SI YA AD Tel: 01702 343062 OP D PD LDA MH SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
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VALKYRIE LODGE WESTMINSTER HOUSE RESIDENTIAL CARE LTD SECHA 22 Valkyrie Road, Westcliff-on-Sea SS0 8BY 41 Westminster Drive, Tel: 01702 302642 MH Westcliff-on-Sea SS0 9SJ Tel: 01702 333034 VICTORIA COURT PRIVATE REST HOME SECHA OP MH AD 127-129 York Road, Southend-on-Sea SS1 2DX WHITTINGHAM HOUSE Tel: 01702 465574 OP D Whittingham Avenue, WESTBOROUGH ROAD, 388 - 390 Southend-on-Sea SS2 4RH Westcliff-on-Sea SS0 9TN Tel: 01702 614999 OP D Tel: 01702 349193 LDA WILLOWDALE LODGE WESTCLIFF LODGE LTD 21 Cromer Road, 118-120 Crowstone Road, Westcliff-on-Sea SS0 8LQ Southend-on-Sea SS1 2DU Tel: 01702 354718 OP D Tel: 01702 469547 OP D
WESTERLEY RESIDENTIAL CARE HOME WINDERMERE REST HOME SECHA FOR THE ELDERLY 23-25 Windermere Road, 1 Winton Avenue, Westcliff-on-Sea SS0 7QU Southend-on-Sea SS1 2RF Tel: 01702 349209 OP Tel: 01702 303647 OP D
Southend-on-Sea care homes with nursing
ADMIRAL COURT ALEXANDER HOUSE PRIVATE NURSING HOME Manchester Drive, Leigh-on-Sea SS9 3HP 25-27 First Avenue, Westcliff-on-Sea SS0 8HS Tel: 01702 472288 OP D MH SI YA Tel: 01702 346465 OP D PD LDA MH SI YA AD
A charity running two Homes caring for the elderly Both of our homes are run for the benefit of our residents, and considerable efforts are taken to ensure we employ dedicated staff who provide a caring, homely atmosphere in well managed establishments. We welcome both Local Authority and also privately funded residents. ALL ENQUIRIES TO THE HEAD OFFICE AT: 59 IMPERIAL AVENUE, WESTCLIFF-ON-SEA, ESSEX SS0 8NQ ST MARTINS SANDRINGHAM 59 Imperial Avenue, Westcliff-on-Sea 5-7 Westcliff Avenue, Westcliff-on-Sea A Care Home for 26 Residents Residential Care Home for 20 Residents 24 single rooms and 2 double rooms. Single rooms en-suite. 3 lounges plus quiet room. Twenty-four hour care by sympathetic staff. Extensive garden. Prime location. Excellent food with a choice of menu. Pleasant lounge and dining room. Full range of activities and entertainment. Social events and outings arranged. Lift. Lift. TELEPHONE: 01702 475891 OR EMAIL: [email protected] WEB: www.darbyandjoan.org CHARITABLE COMPANY LIMITED BY GUARANTEE REGISTERED NUMBER 4378521 - REGISTERED CHARITY No. 1093882
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8
98 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Southend-on-Sea care homes with nursing continued
BADGERS MARANATHA RESIDENTIAL HOME 53 Rayleigh Avenue, Eastwood, Leigh-On-Sea SS9 5DN 211 York Road, Southend-on-Sea SS1 2RU Tel: 01702 526027 LDA Tel: 01702 467675 OP
BOSCOMBE LODGE NURSING HOME MOUNTDALE NURSING HOME SECHA 65 Boscombe Road, Southend-on-Sea SS2 5JD 59 Mountdale Gardens, Leigh-on-Sea SS9 4AP Tel: 01702 603444 OP D Tel: 01702 421019 OP D PD LDA YA AD
BRITANNIA LODGE SECHA NAZARETH HOUSE 1 Ailsa Road, Westcliff-on-Sea SS0 8BJ 111 London Road, Southend-on-Sea SS1 1PP Tel: 01702 432927 MH Tel: 01702 345627 OP
BROOKLANDS NURSING HOME NORMAN HOUSE NURSING HOME 25 Lambeth Road, Leigh-on-Sea SS9 5XR 51-53 Elm Road, Shoeburyness SS3 9PD Tel: 01702 525375 OP D PD Tel: 01702 297217 OP D MH
FERNBROOK HOUSE NORTON PLACE 34-47 Fernbrook Avenue, Southend-on-Sea SS1 2QW 162 Ness Road, Shoeburyness SS3 9DL Tel: 01702 460364 OP D Tel: 01702 462246 OP D PD LDA YA
KENWAY COURT UPLANDS NURSING HOME 5 Kenway, Southend-on-Sea SS2 5DX 27-31 Cobham Road, Westcliff-on-Sea SS0 8EG Tel: 01702 440750 PD LDA YA Tel: 01702 352752 OP PD YA
LANGLEY LODGE NURSING HOME SECHA WEST HOUSE 39 Imperial Avenue, Westcliff-on-Sea SS0 8NQ 11 St Vincents Road, Westcliff-on-Sea SS0 7PP Tel: 01702 340186 OP D PD SI Tel: 01702 339883 OP D
Tendring care homes
ABBEY CARE HOME ASHER HOUSE 28 North Road, Clacton-on-Sea CO15 4DA Third Avenue, Walton-on-the-Naze CO14 8JU Tel: 01255 420660 OP D PD MH Tel: 01255 676100 OP
ACORN VILLAGE BAMBURGH HOUSE Mistley Hall, Clacton Road, Mistley, Clacton Road, Thorrington CO7 8JN Manningtree CO11 2NJ Tel: 01206 252491 OP YA Tel: 01206 394124 LDA BELAMACANDA ALEXANDRA HOUSE 172-174 The Street, Little Clacton, Marine Parade, Dovercourt, Harwich CO12 3JY Clacton-on-Sea CO16 9LX Tel: 01255 503340 OP D Tel: 01255 862238 OP PD YA
ANCHOR LODGE RETIREMENT HOME BELLEVUE RESIDENTIAL CARE HOME Cliff Parade, Walton-on-the-Naze CO14 8HB 51 Church Road, Clacton-on-Sea CO15 6BQ Tel: 01255 850710 OP Tel: 01255 473976 Advert page 102 OP D MH
ARUNDEL HOUSE BLENHEIM CARE HOME 34 Harold Road, Frinton-on-Sea CO13 9BE 39-41 Kirby Road, Walton-on-the-Naze CO14 8QT Tel: 01255 852046 LDA Tel: 01255 675548 OP D PD SI
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 99 WE ARE CLACTON FAMILY TRUST
CLACTON FAMILY TRUST Established in 1976 as a residential care home for children, Clacton Family Trust is now a residential care home, providing support for individuals with learning and physical disabilities from the age of 16. We also offer respite care. 107-111 Pier Ave, Clacton on Sea, Essex CO15 1NJ Tel: 01255 475026 domiciliary Practical Support care s Shopping s Preparing and cooking meals s Cleaning and tidying the home – If you are able to complete these tasks yourself, in order to maintain your independence our careers can just be on hand to offer support where required. s Laundry and ironing. s Help with organizing trips out such as meeting friends and family s Support with paying household bills. Company As part of our social companionship service, your carer will spend time with you, whether that is spent sitting and chatting, watching television or going for short walks, they will be able to provide the company and reassurance that you need.
If you require any further information please contact Wendy Lewis on (01255) 689226 or 07739 344320
Willow Park Resource centre is a purpose built, specially designed Centre for people with Learning & Physical Disabilities and Sensory Impairments. We are based in Weeley, near Clacton, Essex. We are pleased to offer developmental workshops in Arts & Crafts, Music, Cookery and Health & Fitness that will enable you to design your own programme of activities accessing singular :-;7=:+-±+-6<:- workshops, half and full days. We also have Sensory environments, a fully equipped hydro-pool and swim spa available to hire.
Willow Park Resource Centre, Willow Park, The Street, Weeley, Essex CO16 9JE Please telephone: (01255) 831302 for more details. Tendring care homes continued
BRANDON HOUSE CONNEMARA LODGE 15-19 Jackson Road, Clacton-on-Sea CO15 1JP 106 Walton Road, Kirby-le-Soken, Tel: 01255 426024 MH Frinton-on-Sea CO13 ODB BRENALWOOD CARE HOME Tel: 01255 431301 MH Hall Lane, Walton-on-the-Naze CO14 8HN COOK CLOSE, 14 Tel: 01255 675632 OP D PD SI (BRAIN INJURY REHABILITATION TRUST) BROOKFIELD RESIDENTIAL HOME Dover Court, Harwich CO12 3UE 7-9 Hayes Road, Clacton-on-Sea CO15 1TX Tel: 01255 240095 PD YA Tel: 01255 427993 OP D CORNER HOUSE Advert page 102 BROOKLYN HOUSE 67-69 Wash Lane, Clacton-on-Sea CO15 1DB 22-24 Nelson Road, Clacton-on-Sea CO15 1LU Tel: 01255 432415 OP PD LDA MH Tel: 01255 430324 OP D YA CORNER LODGE Advert page 102 BUNGALOW, THE 185-193 Meadow Way, Jaywick Sands, Plains Farm Close, Ardleigh, Colchester CO7 7QU Clacton-on-Sea CO15 2HP Tel: 01206 852010 PD LDA SI YA Tel: 01255 220228 OP D SI BUTTERFLY’S CARE HOME COTTAGE RESIDENTIAL CARE HOME, THE 23 Percival Road, Walton-on-the-Naze CO14 8HH 51 High Street, Brightlingsea CO7 0AQ Tel: 01255 674902 PD LDA MH YA Tel: 01206 303676 D PD LDA MH CAMBERLEY LODGE RESIDENTIAL CARE HOME COTTAGE WALK, 4 99 Fronks Road, Harwich CO12 4EQ Clacton-on-Sea CO16 8DG Tel: 01255 552976 OP Tel: 07920 005309 PD LDA MH SI YA CAVENDISH CARE HOMES LTD CROFT, THE 26 Kings Road, Clacton-on-Sea CO15 1AZ Thorrington Road, Great Bentley, Colchester CO7 8PR Tel: 01255 423861 OP D Tel: 01206 251904 LDA CAVENDISH HOUSE DANBURY 27 Carnarvon Road, Clacton-On-Sea, Essex CO15 6QF 75 Wash Lane, Clacton-on-Sea CO15 1DB Tel: 01255 426842 D PD LDA MH SI YA Tel: 01255 426388 PD LDA MH SI YA CEDARS, THE Advert page 102 DELAMER HOUSE 6 Russell Road, Clacton-on-Sea CO15 6BE 41 Naze Park Road, Walton-on-the-Naze CO14 8JR Tel: 01255 433619 OP D MH Tel: 01255 852366 OP
CHERRY LEAS CARE HOME SECHA DON THOMSON HOUSE 7 Third Avenue, Clacton-on-Sea CO15 5AP Low Road, Dovercourt, Harwich CO12 3TS Tel: 01255 221726 OP Tel: 01255 240978 OP PD SI CHRISLYN HOUSE DOVERCOURT HOUSE RESIDENTIAL CARE HOME 14 Rosemary Road, Clacton-on-Sea CO15 1NX 23-25 Fronks Road, Dovercourt, Harwich CO12 3RJ Tel: 01255 428301 OP D PD LDA MH SI YA Tel: 01255 506010 OP D MH CHURCH ROAD, 19 DUNEDIN RESIDENTIAL HOME Clacton-on-Sea CO15 6AP 10 Connaught Gardens East, Clacton-on-Sea CO15 6HY Tel: 01255 223670 LDA Tel: 01255 476484 OP D CLACTON FAMILY TRUST Advert page 100 ELM TREE 107-111 Pier Avenue, Clacton-on-Sea CO15 1NJ Elm Tree Avenue, Frinton-on-Sea CO13 0AX Tel: 01255 475026 PD LDA SI YA Tel: 01255 677747 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 101 Five Stacks Residential Care Centre Elderly & Dementia Care • Learning/Physical Disability • Nursing Care Person Centred Planning • Long & Short Term Care • Respite Care & Day Care
Five Stacks Residential Home is a completely family run and owned Home, providing the highest quality residential care services in elegant surroundings, DLPLQJWRSURYLGHGLJQLW\FKRLFHLQGHSHQGHQFHIXOÀOPHQWDQGSULYDF\IRU 209 Point Clear Road, St Osyth, Essex CO16 8JD their residents. With all the comforts of home, a luxurious lounge areas with satellite television, comfortable and spacious dining areas and many quiet areas, including a conservatory room and sensory area, a community room and shop. The bedrooms are all equipped with furniture and television and offer extreme comfort; all have wash facilities and most have en-suite. Also offering both bath and shower rooms and wet room to accommodate all service users’ needs. Five Stacks pride themselves on providing the highest quality of care and daily living, including a designated activity coordinator and daily programme with regular outings and a variety of fresh homemade cooking.
Telephone: 01255 820417 Email: LQIR#ÀYHVWDFNVFRPZZZÀYHVWDFNVFRP
Caring with Compassion THE CEDARS At our small, friendly care homes in Clacton on Sea we help • Established & family owned people stay independent but provide companionship and support with daily needs. • Relaxed, friendly and comfortable environment St Marks specialises in Dementia care and Bellevue in looking • Catering for over 65 year olds after those with Mental Health Issues. • Small home St Mark’s Care Home 38 Wellesley Road, Clacton on Sea CO15 3PW Fully registered with the CQC and a member of Essex Tel: 01255 421750 Independent Care Association Bellevue Care Home 51 Church Road, Clacton on Sea CO15 6BQ Tel: 01255 433619 Tel: 01255 473976 6 Russell Road, Clacton-on-sea, ESSEX CO15 6BE www.angliancareangels.co.uk [email protected] Registered with the Quality Care Commission (CQC)
The Corner House Award Winning Home for the Elderly Our Home is a must viewing when seeking a quality care home for a loved one. • Highly trained staff offering warm and friendly care • Vibrant with activities, including fun outside trips • Winners of Care Team of the Year in Essex • Beautifully furnished within a light and airy atmosphere • Delicious menu choice from fresh produce
67-69 Wash Lane, Clacton-on-Sea, Essex CO15 1DB Tel: 01255 432415/222093 • [email protected] • www.cornerhousecare.co.uk
Corner Lodge Outstanding Specialist Dementia Care Home We welcome you and your loved ones to visit our beautiful, dynamic and award winning home. • Purpose built and designed to provide specialist dementia care in a comfortable, bright and secure environment • Respectful, individualised and quality 24 hour care • Award winning activities programme which is fun, varied and exciting. • A “Home” from “Home” ethos with excellent community links • Consistently good CQC reports 185-193 Meadow Way, Jaywick Sands, Clacton-on-Sea, Essex CO15 2HP Tel: 01255 220228 • [email protected] • www.cornerlodgecareclacton.co.uk
102 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Tendring care homes continued
ERNEST LUFF HOMES JENNY’S HOUSE 2-4 Luff Way, Garden Road, 36 Old Road, Clacton-on-Sea CO15 1HX Walton-on-the-Naze CO14 8SW Tel: 01255 220086 PD LDA Tel: 01255 679212 OP D KILKENNY RESIDENTIAL CARE HOME FAIRLAWNS CARE HOME 6 Third Avenue, Frinton-on-Sea CO13 9EG 41 Wash Lane, Clacton-on-Sea, Clacton CO15 1UP Tel: 01255 672253 OP D Tel: 01255 425296 OP D KINGSTON HOUSE FAIRVIEW 7 Kings Road, Clacton-on-Sea CO15 1BG 68 Freeland Road, Clacton-on-Sea CO15 1LX Tel: 01255 473513 OP D Tel: 0845 880 2526 PD LDA MH LIME COURT FIRS, THE Lime Avenue, Dovercourt CO12 4DE Thorpe Road, Kirby Cross, Frinton-on-Sea C013 0NJ Tel: 01255 506340 OP D Tel: 01255 862617 OP PD LDA YA LIME TREES FOUR WINDS Sparrows Corner, Harwich Road, 32a Church Road, Brightlingsea CO7 0JF Great Oakley, Harwich CO12 5AD Tel: 01206 308176 LDA YA Tel: 01255 880281 D PD LDA MH SI FRINTONDENE CARE HOME LITTLE PADDOCKS 4 Third Avenue, Frinton-on-Sea CO13 9EG The Street, Little Clacton CO16 9LG Tel: 01255 679635 OP Tel: 01255 860309 PD LDA FUTURES CARE HOME LODGE, THE 162 Church Road, Brightlingsea CO7 0QU 16-18 Beach Road, Dovercourt, Harwich CO12 3RP Tel: 01206 305835 PD LDA Tel: 01255 503678 LDA GAIRLOCH RESIDENTIAL CARE HOME LODGE CARE HOME 11-15 Russell Road, Clacton-on-Sea CO15 6BE 82 Kirby Road, Walton-on-the-Naze CO14 8RJ Tel: 01255 422788 OP D Tel: 01255 850809 OP D PD GLENGARIFF RESIDENTIAL HOME LONGFURROWS RESIDENTIAL CARE HOME 45 Freeland Road, Clacton-on-Sea CO15 1LX 4 Long Road, Mistley, Manningtree CO11 2HN Tel: 01255 220397 OP D Tel: 01206 392634 D PD LDA HAMILTON LODGE TRUST MAGDALEN CLOSE HOSTEL Rectory Road, Great Bromley, Colchester CO7 7JB 1-5 Magdalen Close, Clacton-on-Sea CO15 3LS Tel: 01206 230298 OP PD LDA YA Tel: 01255 432951 D PD LDA SI HAVEN LODGE MAITLAND HOUSE 14 Wellesley Road, Clacton-on-Sea CO15 3PP 33 Church Road, Clacton-on-Sea CO15 6AX Tel: 0845 880 2526 LDA MH Tel: 01255 421415 OP HAVEN RESIDENTIAL CARE HOME LTD, THE MARMORA CARE HOME 27 Penfold Road, Clacton-on-Sea CO15 1JN 4-6 Penfold Road, Clacton-on-Sea CO15 1JN Tel: 01255 436403 MH YA Tel: 01255 422719 OP D HOLLAND ROAD, 48 MEADOW VIEW Clacton-on-Sea CO15 6EL 178 Meadow Way, Jaywick, Clacton-on-Sea CO15 2SF Tel: 01255 474934 PD LDA MH Tel: 01255 431301 MH HOMEACRE MEADOWCROFT RESIDENTIAL CARE HOME 28 Hayes Road, Clacton-on-Sea CO15 1TX Steam Mill Road, Bradfield CO11 2QY Tel: 01255 425365 OP D Tel: 01206 393879 OP D PD LDA SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs
Visit www.carechoices.co.uk for further assistance with your search for care 103 What do you see? Creative souls or life in a care home?
At Care UK, we understand that choosing a care home for your MOUNTFITCHET HOUSE loved one can be stressful for everyone involved. It’s why we CARE HOME offer all-round support to make the transition easier. We get to know your loved one, their life story and interests, so that we NOW OPEN understand how best to care for them and keep them doing the things they love - like painting. As well as keeping hands and minds active, it’s a chance to demonstrate their creativity.
Mountfitchet House care home, Corner of Coltsfield and High Lane, Stansted Mountfitchet CM24 8LQ Silversprings care home, Tenpenny Hill, Thorrington, Colchester CO7 8JG Little Holland Hall care home, Frinton Road, Holland-on-Sea CO15 5SS
To find out how we can help call us on Mountfitchet House care home: 0333 321 0931 or visit careuk.com/mountfitchet-house Silversprings care home: 0333 434 3069 or visit careuk.com/silversprings Little Holland Hall care home: 0333 434 3051 or visit careuk.com/little-holland-hall Tendring care homes continued
MID MEADOWS READ HOUSE 72-74 Elm Tree Avenue, Frinton-on-Sea CO13 0AS 23 The Esplanade, Frinton-on-Sea CO13 9AU Tel: 01255 675085 OP PD LDA YA Tel: 01255 673654 OP PD SI MONDIAL REGENT HOUSE 3 Old Road, Clacton-on-Sea CO15 1HX 28-30 Wellesley Road, Clacton-on-Sea CO15 3PP Tel: 01255 420995 LDA MH YA Tel: 01255 421122 MH OAKLANDS CARE HOME LTD RETREAT, THE 34A/B Church Road, Brightlingsea CO7 0JF 64 Hall Lane, Walton-on-the-Naze CO14 8HD Tel: 01206 305622 OP Tel: 01255 675948 LDA OAKLEY HOUSE RIDGEWELL HOUSE 11 Oakley Road, Harwich CO12 4QZ 95 Dulwich Road, Holland-on-Sea CO15 5LZ Tel: 01255 880281 LDA MH Tel: 01255 815633 OP D OAKS RESIDENTIAL CARE HOME, THE ROSIER HOME 14 St Mary’s Road, Great Bentley, Colchester CO7 8NN 22-24 Harold Road, Clacton-on-Sea CO15 6AJ Tel: 01255 427604 Tel: 01206 250415 OP D MH SI OP D MH SARESTA AND SERENADE ORCHARD HOUSE Bromley Road, Elmstead Market, Clacton Road, Weeley Heath, Clacton-on-Sea Colchester CO7 7BX CO16 9EF Tel: 01255 831289 LDA YA Tel: 01206 827034 PD LDA SI YA ORCHARDS, THE SEA BREEZE RESIDENTIAL CARE HOME Station Road, Thorrington CO7 8JA 34 Carnarvon Road, Clacton-on-Sea CO15 6QE Tel: 01206 250676 LDA MH SI YA Tel: 01255 435515 OP D PENFOLD LODGE SPRING LODGE 8-10 Penfold Road, Clacton-on-Sea CO15 1JN 23 Vicarage Gardens, Clacton-on-Sea CO15 1BU Tel: 01255 223311 MH Tel: 01255 420045 OP PENNY POT CARE HOME ST ALBANS HOUSE 8-16 Alton Road, Clacton-on-Sea CO15 1LB 2 St Albans Road, Clacton-on-Sea CO15 6BA Tel: 01255 424077 OP D Tel: 01255 221698 PD LDA MH PETERHOUSE ST MARK’S RESIDENTIAL CARE HOME LTD Sneating Hall Lane, Kirby-Le-Soken, 38-40 Wellesley Road, Colchester CO15 3PW Frinton-on-Sea CO13 0EW Tel: 01255 421750 Advert page 102 OP D Tel: 01255 861241 LDA ST MICHAEL’S CARE HOME POINT CLEAR ROAD, 165 93 Marine Parade East, Clacton-on-Sea CO15 6JW St Osyth, Clacton-on-Sea CO16 8JB Tel: 01255 423688 OP D PD SI Tel: 01255 823172 LDA STRONVAR REST HOME POPLARS Strangers Corner, Church Road, 63 Naze Park Road, Walton-on-the-Naze CO14 8LA Brightlingsea CO7 0QT Tel: 01255 675557 OP D Tel: 01206 304007 OP D QUENBY REST HOME TAMARIND, THE Brightlingsea Road, Thorrington, Colchester CO7 8JH 112 Ramsey Road, Dovercourt, Harwich CO12 4RN Tel: 01206 250370 OP D MH Tel: 01255 507283 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 105 Tendring care homes continued
TANG HALL RESIDENTIAL HOME WINCHESTER HOUSE 18 Cottage Grove, Bockings Elm, 90 Frinton Road, Clacton-on-Sea CO16 8DH Kirby Cross CO13 0HJ Tel: 01255 421304 OP D Tel: 01255 678813 OP
TENDRING MEADOWS CARE HOME WINSFORD HOUSE The Heath, Tendring, Clacton-on-Sea CO16 0BZ 43 St Paul’s Road, Tel: 01255 870900 OP D Clacton-on-Sea CO15 6AU TRINITY HOUSE Tel: 01255 424044 OP D 47 High Street, Manningtree CO11 1AH WOODBORO RESIDENTIAL HOME Tel: 01206 394550 LDA 29-31 Skelmersdale Road, WATERS VIEW RESIDENTIAL HOME Clacton-on-Sea CO15 6BZ 85 Harwich Road, Little Oakley, Harwich CO12 5JA Tel: 01255 420090 OP D Tel: 01255 880516 OP WOODROWS LANE, 17 SECHA WELL HOUSE Bockings Elm, Chestnut Way, Brightlingsea CO7 0UH Clacton-on-Sea CO16 8DN Tel: 01206 303311 OP D Tel: 01255 433057 OP PD LDA SI
WELLWICK HOUSE YORK HOUSE AND ALDERSMORE 100 Colchester Road, St Osyth, Clacton-on-Sea CO16 8HB 19 York Road, Holland-on-Sea CO15 5NS Tel: 01255 823547 LDA Tel: 01255 814333 PD LDA YA
Tendring care homes with nursing
ANNA VICTORIA NURSING HOME LITTLE HOLLAND HALL Peace Haven, Pole Barn Lane, Frinton-on-Sea CO13 9NH 339 Frinton Road, Tel: 01255 675609 OP PD Holland-on-Sea CO15 5SS Tel: 0333 434 3051 Advert page 104 OP D PD LDA MH CARNARVON NURSING CENTRE Advert page 84 22-24 Carnarvon Road, Clacton-on-Sea CO15 6QF MICHAELSTOWE HALL Tel: 01255 808875 OP D PD LDA MH SI YA AD Ramsey Road, Ramsey, Harwich CO12 5EP Tel: 01255 880308 EDENSOR NURSING AND RESIDENTIAL HOME OP D PD 3-9 Orwell Road, Clacton-on-Sea CO15 1PR RAMSAY MANOR Tel: 01255 423317 OP D PD MH (NURSING & RESIDENTIAL HOME) FIVE STACKS RESIDENTIAL CARE CENTRE Ramsey Road, Ramsey, Harwich CO12 5EP 209 Point Clear Road, St Osyth, Tel: 01255 880308 OP D Clacton-on-Sea CO16 8JD Advert page 102 SEAVIEW HOUSE NURSING HOME Tel: 01255 820417 OP D PD LDA MH YA 14-16 Colne Road, HARVEY CENTRE (MENTAL HEALTH NURSING HOME) Clacton-On-Sea CO15 1PY 19-23 The Street, Weeley, Clacton-on-Sea CO16 9JF Tel: 01255 421480 MH Tel: 01255 831457 OP MH YA SEVEN RIVERS CARE HOME HAVEN LODGE Hall Road, Great Bromley, Reckitts Close, Holland Road, Clacton-on-Sea CO15 6PG Colchester C07 7TR Tel: 01255 435777 OP D PD LDA MH Tel: 01206 230345 PD LDA SI YA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
106 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Thurrock care homes
A M CARE HOME LTD HOLLYWOOD REST HOME 56-58 Lodge Lane, Grays RM16 2YH 34 Cresthill Avenue, Grays RM17 5UJ Tel: 01375 379134 LDA MH YA Tel: 01375 382200 OP D MH YA AD AVELEY HOUSE (1) HOMESTEADS, THE Arcany Road, South Ockendon RM15 5SX 216 Southend Road, Stanford-Le-Hope SS17 7AQ Tel: 01708 856444 OP D PD LDA MH SI Tel: 01375 402444 LDA AVELEY HOUSE (2) LARWOOD 6 Park Lane, Aveley RM15 4UD Fullbrook Lane, South Ockendon RM15 5JY Tel: 01708 863289 LDA Tel: 01708 857354 LDA BARN AND COACH, THE LEATHERLAND LODGE Advert outside back cover High Road, North Stifford, Grays RM16 5UE Darenth Lane, South Ockendon RM15 5LS Tel: 01375 383543 OP D Tel: 0800 412 5660 OP D BELMAINE AVENUE, 18 LONG LANE, 130 Corringham SS17 7TB Grays RM16 2PR Tel: 01375 360788 LDA Tel: 01375 394649 LDA BENNETT LODGE Advert outside back cover LONG LANE, 295 Waterson Road, Chadwell-St-Mary, Thurrock RM16 4LD Grays RM16 2QD Tel: 0800 412 5660 OP D Tel: 01375 387952 LDA BREAKAWAY MEDINA ROAD, 28 23 Park Lane, Aveley, South Ockendon RM15 4UB Grays RM17 6AQ Tel: 01708 861520 OP PD LDA SI YA Tel: 01375 380366 LDA MH CEDAR HOUSE MEESONS LODGE (CARE MANAGEMENT GROUP) 279-251 Southend Road, Stanford-Le-Hope SS17 7AB 1 Henry De Grey Close, Meesons Lane, Grays RM17 5GH Tel: 01375 768 505 OP D Tel: 01375 383267 LDA COLLINS HOUSE MERRIE LOOTS FARM RESIDENTIAL HOME Springhouse Road, Corringham SS17 7LE East Tilbury Road, Linford SS17 0QS Tel: 01375 671162 OP D Tel: 01375 673178 OP D DEXTER CLOSE, 44 MOLLANDS LANE, 117-119 Grays RM17 5AU South Ockendon RM15 6DJ Tel: 01375 396497 LDA Tel: 01708 851936 OP LDA YA EMMANUEL HOUSE OAK HOUSE 4 Spencer Walk, Tilbury RM18 8XJ 103 Corringham Road, Stanford-Le-Hope SS17 0BA Tel: 01375 850099 LDA Tel: 01375 673104 OP D FALCON HOUSE ORCHID 9 Falcon Avenue, Grays RM17 6SB 51 Mollands Lane, South Ockendon, Essex RM15 6DH Tel: 01375 378813 LDA MH Tel: 01708851189 LDA YA HATHAWAY ROAD SHORT BREAK RESPITE SERVICE SATASH COMMUNITY CARE PROJECT LTD 23 Hathaway Road, Grays RM17 5LB 109-111 Mollands Lane, South Ockendon RM15 6DJ Tel: 01375 383556 LDA Tel: 01708 856592 LDA YA HOLLYROSE HOUSE SUNNYSIDE HOUSE LTD 116 Lodge Lane, Grays, Essex RM16 2UL 130 High Street, Aveley, South Ockenden RM15 4BX Tel: 01375 371940 D MH YA AD Tel: 01708 861201 LDA
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 107 Thurrock care homes continued
WHARF CLOSE, 1 WHITEHALL HOUSE Goldingham Farm Estate, Stanford-Le-Hope SS17 0EJ 40 Whitehall Lane, Grays RM17 6SS Tel: 01375 360789 LDA Tel: 01375 407054 LDA MH WHITECROFT, THE Advert outside back cover WOOLIFERS AVENUE, 38A Stanford Road, Orsett RM16 3JL Corringham SS17 9AU Tel: 0800 412 5660 OP D Tel: 01375 640292 PD LDA SI
Thurrock care homes with nursing
AVALON NURSING HOME ESTUARY HOUSING ASSOCIATION LTD - Longhouse Road, Chadwell-St-Mary, Grays RM16 4QP 1 BRADD CLOSE Tel: 01375 841402 PD LDA SI South Ockenden RM15 6SA BLUEBELL COURT Tel: 01702 462246 OP PD LDA YA Stanley Road, Grays RM17 6QY GALLIMORE LODGE Tel: 01375 369318 OP D PD Meesons Lane, Grays RM17 5HR CAROLYNE HOUSE Advert outside back cover Tel: 01375 396174 OP D PD LDA SI YA Waterson Road, Chadwell-St-Mary, Thurrock RM16 4LD GRAPECROFT CARE HOME Tel: 0800 412 5660 OP D 82-84 Calcutta Road, Tilbury RM18 7QJ COACH HOUSE, THE Tel: 01375 852020 OP D 10 Woodwards Heights, Woodward Close, GRAYS COURT Grays RM17 5RR Church Street, Grays RM17 6EG Tel: 01375 396041 OP PD SI YA Tel: 01375 376667 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted
108 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Uttlesford care homes
BINGS HALL HATHERLEY CARE HOME LTD Chelmsford Road, Felsted CM6 3EP Chaters Hill, Saffron Walden CB10 2AB Tel: 01371 820544 OP D Tel: 01799 508080 OP BROOME END CARE HOME HF TRUST - POUND LANE - HERTS AND ESSEX DCA Pines Hill, Mountfitchet, Stansted CM24 8EX Bradbury Resource Centre, Pound Lane, Ugley, Bishops Tel: 01279 816455 OP D YA Stortford, Hertfordshire CM22 6HP Tel: 01279 816165 FALCON HOUSE RESIDENTIAL HOME LDA George Green, Little Hallingbury, HUMFREY LODGE Advert outside back cover Bishop’s Stortford CM22 7PP Rochelle Close, Thaxted CM6 2PX Tel: 01279 658393 OP Tel: 0800 412 5660 OP D PD SI FIORANO MARANELLO Walden Road, Thaxted CM6 2RE Walden Road, Thaxted CM6 2RE Tel: 01376 574900 LDA YA Tel: 01376 574900 LDA GLENDALE RESIDENTIAL CARE HOME MOAT HOUSE, THE 14 Station Road, Felsted CM6 3HB Great Easton, Great Dunmow CM6 2DL Tel: 01371 820453 OP D Tel: 01371 870193 OP D HARGRAVE HOUSE REDBOND LODGE Advert outside back cover 103 Cambridge Road, Stansted Mountfitchet CM24 8BY Chequers Lane, Great Dunmow CM6 1EG Tel: 01279 817272 OP D Tel: 0800 412 5660 OP D PD SI
HATFIELD HAVEN SECHA Stortford Road, Hatfield Heath, Bishop’s Stortford CM22 7DL Tel: 01279 730043 OP
Uttlesford care homes with nursing
CROFT HOUSE NURSING AND MOUNTFITCHET HOUSE CARE HOME RESIDENTIAL HOME Corner of Coltsfield and High Lane, Braintree Road, Great Dunmow CM6 1HR Stansted Mountfitchet CM24 8LQ Tel: 01371 868308 Advert page 84 OP PD Tel: 0333 321 0931 Advert page 104 OP D MH PD YA
HIGHFIELD CARE HOME Advert page 108 STANLEY WILSON LODGE 9-11 Mandeville Road, Saffron Walden CB11 4AQ Four Acres, Saffron Walden CB11 3JD Tel: 01799 524936 OP D PD SI YA Tel: 01799 529189 OP D
Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs SECHA - South Essex Care and Health Association - For more information see page 8 Advertisers are highlighted
Visit www.carechoices.co.uk for further assistance with your search for care 109 Useful local contacts
Council contacts Harlow office Latton Bush Centre, Essex County Council Southern Way, Adult Social Care, County Hall, Market Road, Harlow CM18 7BL Chelmsford CM1 1QH Tel: 01279 418331 Tel: 0845 603 7630 • Web: www.essex.gov.uk Email: [email protected]
Southend-on-Sea Borough Council Mid Essex office Department for People, Borough Council, 32 Wharf Road, Civic Centre, Victoria Avenue, Chelmsford CM2 6LU Southend-on-Sea SS2 6ER Tel: 01245 260911 Tel: 01702 215008 Email: [email protected] www.southend.gov.uk Laindon office Astra House, Christy Way, Thurrock Council Southfields Business Park, Civic Offices, New Road, Grays RM17 6SL Basildon SS15 6TQ Tel: 01375 652652 Tel: 01268 415914 www.thurrock.gov.uk Email: [email protected] Other contacts Southend office Suite 1, Royce House, Age UK Essex 630-634 London Road, Celebrates, supports and champions older Westcliff-on-Sea SS0 9HW people without prejudice or discrimination. Offers Tel: 01702 345156 advocacy, befriending, advice and support. Email: [email protected] Services cover all of Essex, Southend-on-Sea and Thurrock. See page 112 for more information. Tendring office 112 Springfield Road, Chelmsford CM2 6LF Imperial House, Tel: 01245 346106/264499 Rosemary Road, Web: www.ageuk.org.uk/essex Clacton-on-Sea CO15 1NZ Tel: 01255 260911 Alzheimer’s Society Email: [email protected] Works to improve the quality of life of people Uttlesford office affected by dementia. 12 Stortford Road, Dunmow CM6 1DA Colchester office Tel: 01371 872519 Marylands, 43 Shrub End Road, Email: [email protected] Colchester CO3 3UE Carers Choices Tel: 01206 573708 Services to support the carer and the person they Email: [email protected] care for. Epping Forest office Tel: 01268 881130 Latton Bush Centre, Southern Way, Web: www.crossroadsessex.org.uk Harlow CM18 7BL Carers UK Tel: 01279 427522 Local branches of this national organisation for Email: [email protected] carers. Grays Office Carers UK Thurrock The Resource Centre, 88 Bridge Road, Tel: 01375 413754 Grays RM17 6BZ Tel: 01375 413756 Carers UK Uttlesford Email: [email protected] Tel: 01371 875810
110 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Citizens Advice Bureau My Home Life Essex Free independent and confidential advice. Aims to create a positive culture in care homes, based on a relationship-centred approach. Essex Citizens Advice Bureau Tel: 0800 319 6789 Information System Web: http://myhomelifeessex.org.uk Tel: 0844 477 0808 Web: www.essexcab.org.uk RVS (Royal Voluntary Service) Essex Maldon Citizens Advice Bureau Helps older people maintain their independence Tel: 01621 841195 and stay involved in the local community. Web: www.maldoncab.org.uk 49b Mill Road, Maldon, Essex CM9 5HY Southend-on-Sea Tel: 01621 852709 1 Church Road, Email: [email protected] Southend-on-Sea SS1 2AL Web: www.royalvoluntaryservice.org.uk/ Tel: 0844 477 0808 service/1473-essex Web: www.southencab.org.uk Southend-on-Sea’s Health and Wellbeing Essex Dementia Care Information Point (SHIP) Provides one-to-one care, companionship and Southend-on-Sea’s online directory of health and support for people with dementia, to promote wellbeing information. good health and an active life. Web: www.southendinfopoint.org Tel: 01245 363789 Web: www.essexdementiacare.org.uk South Essex Care and Health Association (SECHA) and Essex Bed Register Essex Guardians Promotes first class care for the people who are Run by Essex County Council, Essex Guardians cared for by members - residential or nursing are a dedicated team of professionals, ensuring care home providers and others who provide the safeguarding of a vulnerable individual’s professional care services. finances. Tel: 01268 784501 Tel: 0333 013 9997 Email: [email protected] Email: [email protected] Web: www.secha.org.uk Web: www.essexguardians.co.uk Southend Mencap Essex Independent Care Association (EICA) 100 London Road, Represents the interests of independent social Southend, Essex SS1 1PG care providers locally, regionally and nationally. Tel: 01702 341250 251-255 Church Road, Benfleet, Email: [email protected] Essex SS7 4QP Web: www.southendmencap.org.uk Tel: 01702 547144 and 01268 565551 Email: [email protected] Vibrance Web: www.eica.org.uk Aims to enable people with a range of disabilities to have a greater voice and presence within their Essex Mencap communities. 190 Church Street, Unit 2, Caxton Place, Bocking, Roden Street, Braintree, Ilford, Essex CM7 5LA Essex IG1 2AH Tel: 01376 324765 Tel: 0208 477 1800 Email: [email protected] Email: [email protected] Web: www.essexmencap.org Web: www.vibrance.org.uk
Visit www.carechoices.co.uk for further assistance with your search for care 111 Age UK Essex Dementia Connections – a free service that offers up to 12 hours of support for Information and anyone living with dementia and needs help Advice Service – a to rediscover their confidence and try new free and confidential hobbies and activities. Tel: 01621 854239. advice service for anyone aged 50 or over, their friends, family, Home Help – we offer a range of services professionals and carers. Through a team of from housework, shopping and a prescription professional advisers we provide up to date collection to a sitting service that offers information and advice on a range of topics valuable respite for carers across the county. including: welfare benefits, care homes, Tel: 01245 346106. housing options, social care, bereavement Toenail Cutting – works across the county support and local services. Tel: 01245 helping people in later life to look after 346106. their toenails. Our team of qualified toenail Reablement Team – working in partnership trimmers have all been trained by the NHS with Essex Cares, Age UK Essex provides Podiatry Service. We also offer home visits in dedicated information and advice to support Chelmsford, Witham, Brentwood, Wickford, patients who have been discharged from Rayleigh and Hockley. Tel: 01245 423333. hospital. Tel: 01245 346106. Volunteering – we have a number of Advocacy – a free and confidential service volunteering opportunities from general for anyone aged 50 or over within Essex. Our administration roles to befriending and advocates help older people deal with the dementia connection volunteers to challenges they face within health fundraising volunteers. Tel: 01245 207011. and social care settings. They help people Age UK Essex, to say what they want, represent their 112 Springfield Road, interests and obtain relevant services. Chelmsford, Essex CM2 6LF Tel: 01255 476287. Tel: 01245 346106 Home Befriending – through a weekly Email: [email protected] home visit or telephone call our home Web: www.ageukessex.org.uk befriending service provides friendship and support for anyone over 60 who feels lonely or sociallly isolated. Tel: 01245 346106.
Active Befriending – offers people who are over 60 and feel lonely or socially isolated companionship on a range of activities from trips to the shops, a cuppa at the local coffee shop to an evening at the opera or an afternoon cheering on the local football team. Tel: 01245 346106.
Peer Support – offers anyone over 60 the opportunity to meet new people and help them build a network of friends. Tel: 01245 346106.
112 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Useful national contacts
Action on Elder Abuse (AEA) Elderly Accommodation Counsel Works to protect, and prevent the abuse of, Help older people make informed choices about vulnerable older adults. meeting their housing and care needs. Helpline: 0808 808 8141 Free advice line: 0800 377 7070 Web: www.elderabuse.org.uk Web: www.housingcare.org
Age UK Friends of the Elderly National helpline: 0800 169 6565 A charity that supports older people who have a Web: www.ageuk.org.uk range of practical needs. Tel: 0207 730 8263 Association of Charitable Organisations Web: www.fote.org.uk A national umbrella body for trusts and foundations that give grants and welfare support Independent Age to individuals in need. Produce a wide range of guides and factsheets Tel: 0207 255 4480 aimed at older people, their families and carers. Web: www.aco.uk.net Advice line 0800 319 6789 Web: www.independentage.org.uk British Institute of Learning Difficulties (BILD) Committed to improving the quality of life for National Association for Providers of people with a learning disability. Activities for Older People (NAPA) Tel: 0121 415 6960 • Web: www.bild.org.uk Promotes the importance of activities for older persons. Care Choices’ helpline Tel: 0207 078 9375 Free, independent information and help. Web: www.napa-activities.co.uk Searchable website. Tel: 0800 389 2077 Pension Service, The Web: www.carechoices.co.uk Provides information about pensions and other pensioner benefits. Care Quality Commission Web: www.gov.uk/dwp Independent regulator of care services in England. CQC National Customer Service Centre, Registered Nursing Home Association (RNHA) Citygate, Gallowgate, Campaigns for high standards in nursing home Newcastle upon Tyne NE1 4PA care. Tel: 03000 616161 • Web: www.cqc.org.uk Tel: 0121 451 1088 Web: www.rnha.co.uk Carers Trust Works to improve support, services and Relatives and Residents Association, The recognition for anyone living with the challenges Exists for older people needing, or living in, of caring, unpaid, for a family member or friend residential care and the families and friends left who is ill, frail, disabled or has mental health or behind. addiction issues. Advice line: 0207 359 8136 32-36 Loman Street, London SE1 0EH Web: www.relres.org Tel: 0844 800 4361 Fax: 0844 800 4362 United Kingdom Home Care Association Web: www.carers.org (UKHCA) Professional association of home care providers Carers UK from the independent, voluntary, not-for-profit The voice of carers. and statutory sectors. Advice line: 0808 808 7777 Helpline: 0208 861 8188 Web: www.carersuk.org Web: www.ukhca.co.uk
Visit www.carechoices.co.uk for further assistance with your search for care 113 Index
Essex home care providers
1 Stop Rec Limited 35 Calvern Care Ltd 37 Crossroads Care Brentwood A Pl+Us Caring Service Office 35 Care at Hand Limited 37 Basildon & Districts 39 A1 Home Care Ltd 35 Care at Home UK Ltd 37 Crossroads Care Redbridge - Epping & Harlow Office 39 AA Domiciliary Care 35 Care by Angels Limited 37 Crystal Care 39 Abbey Care Solutions Ltd 35 Care by Us 37 Damorcare Ltd 39 ABK Caring Service Ltd 35 Care Plus Essex Ltd 37 Danbury Care 39 Access Dignity Care Limited 35 Care Solutions Ltd DCA 37 Dengie Care Providers 39 Accuro 35 Caremark - Chelmsford Dial-A-Carer Service 39 Advantage Healthcare 35 & Uttlesford 37 Divine Care Provider Ltd 39 Affable Care Head Office 35 Caremark - Southend & Rochford 37 Domiciliary Care Agency 39 Alexandra Court 35 Carers Choices 37 E2K Care 41 All About U Care Services Ltd 35 Carers’ Support and East County Care Ltd 41 All Care 35 Respite Services 37 Ecare Community 41 Alliance Care and Carewatch Southend 37 Support Ltd 35 Eden Brook Home Care Ltd 41 Caring 4 U (UK) Ltd 37 Allied Healthcare - Basildon 35 Emerald Home Care Ltd 41 Caring Companions of Essex 37 Allied Healthcare - Colchester 35 Essex/London - Global Caring Direct Ltd 37 Inspirations 41 Allied Healthcare - Harlow 35 Christchurch Care Agency 39 Essex & Suffolk Quality Alpha Care Solutions Ltd 35 Civicare East Ltd 39 Care Ltd 41 Angels 24/7 Essex Cares Homesafe Mid 41 Care Services Ltd 35 Clacton Family Trust 39 Essex Cares Homesafe South 41 Anglian Care Ltd - Class (UK) Ltd 39 Rankin House 35 Closer Than Close Home Essex Cares Homesafe West 41 Ann Mason Care 35 Care Limited 39 Essex Cares Mid 41 Annie’s Homecare Services 35 Cloud 9 Care Ltd 39 Essex Cares North 41 AQS Homecare Essex 35 Colchester Community Care Essex Cares South East 41 Services DCA 39 Aspirations Southeast Essex Cares South West 41 Adults 35 Comfortcare 39 Essex Cares West 41 Autism Anglia Domiciliary Comitis L11 Ltd T/A Home Essex Dementia Care 41 Instead Senior Care 39 Care Agency 35 Ewer House 41 Constable Care Ltd 39 B Pro Nursing Agency 35 Excelle Home Care 41 Corner House 39 Bakers’ Villas 37 Excellence Care 41 Better Healthcare Services 37 Cornerstone Care Services Ltd 39 Family Homecare Ltd 41 Bloomsbury Home Care 37 Cosie Care 39 Family Mosaic Bluebird Care 37 Domiciliary Care 41 Creative Support Braintree Healthcare Ltd 37 Services (UK) Ltd 39 First Class Care Agency 41 Bridgemarsh Residential Crocus Community Care 39 Fitzpatrick Total Home Home 37 Care Ltd 41 Crossroads Care - Brook Drive 37 Tendring & Colchester 39 Forest Homecare Ltd 41 Brook House 37 Crossroads Care - Uttlesford 39 Forest Homecare Mid Essex 41 Bungalow, The 37 Crossroads Care Braintree Forest Homecare West Essex 41 Bupa Home Healthcare Ltd 37 District & Chelmsford 39 Forget Me Not Caring Limited 41
114 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold
Essex home care providers continued
Gemstone Care Ltd 41 Mayfair Care Services Ltd 45 Reablement and Home Good Companion Company 43 Meadowcroft Residential Care Services 46 Green Care Contracts Limited 43 Care Home 45 Real People Ltd 46 Green Rose Care Limited 43 Mears Care - Basildon 45 Relatives Relief Limited 46 Greenfield Care Ltd 43 Mears Care - Loughton 45 Right Care (Domiciliary Care Agency) Ltd 46 Guardian Homecare 43 Mears Care - New Futures 45 Rose Belle 46 Hamelin Trust Community Medic2 UK Ltd Basildon 45 Ross Nursing Services Ltd 46 Support Service 43 Medical Partnerships Ltd 45 Rowan House 46 Heritage Staffing Services MiHomecare Clacton-on-Sea 45 Limited 43 Rumax Limited 46 Mike Riglin Nursing 45 Home Farm Trust 43 Select Medicare 46 Montecare Solutions Ltd Home Instead Senior Care (Clacton-on-Sea) 45 SESNHA 51 (Chelmsford) 43 Montecare Solutions Ltd Seven Rivers - Care Home Home Instead Senior Care (Harwich) 45 with Nursing Physical (Colchester) 43 Disabilities 46 Netteswell Rectory 45 Home Instead Senior Care Simply Together New Partnerships (Lynray (Epping) 43 (Community Care) Ltd 46 and Peach Cottage) 45 Home Instead Senior Care St Cathrines Care Ltd 46 (Sawbridgeworth) 43 Newday Healthcare Professionals Ltd 45 St George’s Ltd 46 Home Instead Senior Care St Lukes Place 46 (Wickford) 43 Nightingale Home Care 45 Stable House Colchester 46 Honey Tree Court 43 Nightowls Care LLP 45 Suite 215, Elizabeth House 46 I & S Care 43 North London Homecare & Support Ltd 45 Swan Care Domiciliary 46 Ideal Home Care Solutions Ltd 43 NPSL T/A Allied Healthcare Swan Housing J’s Hospice, The 43 Colchester 45 Association 46 Jean Allen Care Services Nurse Plus & Carer Plus UK Ltd 45 Tendring Care 46 Ltd T/A Home Instead Senior Care 43 Orchard Brooks Healthcare 45 Total Care Direct Ltd 46 JR Charles Housing and Outlook Care 45 Tranquillity Care Solutions UK Ltd 47 Support Ltd 43 Palmerstone Homecare Ltd 45 Treetops 47 Junctions Care Agency Ltd 43 Pals Limited - Admin Office 45 Two Counties Community K.T.M. Care Ltd 43 Peace of Mind Homecare 45 Care Ltd 47 Kingswood Care Services Ltd 43 Personal Choice Carers at U.First Care Head Office 47 Langley Support Services 43 Home Ltd 45 Union Care 47 Livability Lifestyle Choices Premier Children and Young East Anglia 43 Peoples Care and Vivo Support Ltd 47 Protection Services Ltd 45 London Care (Basildon) 43 Wecare Ltd 47 Prestige Nursing and Care - London Care (Harlow) 43 Weighbridge Court 47 Chelmsford 45 Manorcourt Homecare Westminster Homecare (Clacton-on-Sea) 43 Primary Care UK Ltd 46 Limited (Chelmsford) 47 Manorcourt Homecare Provision Home Westminster Homecare (Harlow) 43 Care Limited 46 Limited (Great Bentley) 47 Mansion House Quinn Domiciliary Agency Ltd 46 Wick Farm Road, 39 47 Residential Home 45 Radiantlife Care 46 Your Life Care Solutions 47
Visit www.carechoices.co.uk for further assistance with your search for care 115 Essex care homes / care homes with nursing
A M Care Home Ltd 107 Barn and Coach, The 107 Brookes House 79 Abberton Manor Beech House 73 Brookfield Residential Home 101 Nursing Home 89 Beeches, The (Brentwood) 79 Brooklyn House 101 Abbey Care Home 99 Beeches, The (Canvey Island) 81 Broome End Care Home 109 Acorn House 73 Beechlands 90 Broomfield Grange 83 Acorn Lodge Care Home 75 Belamacanda 99 Broomhills 94 Acorn Village 99 Belfry Residential Home, The 82 Bungalow, The 73 Admirals Reach Residential Bellevue Residential Bungalow, The (Colchester) 101 and Nursing Home 83 Care Home 99 Butterfly’s Care Home 84 Aldeburgh House 84 Belmaine Avenue, 18 107 Butterfly’s Care Home Alder House Care Home 90 Belmont Lodge Care Centre 90 (Alresford) 85 Alderwood Care Home 89 Bennett Lodge 107 Butterfly’s Care Home Alexandra House (Harlow) 92 Bethany House 75 (Walton-on-the-Naze) 101 Alexandra House (Harwich) 99 Bings Hall 109 Camberley Lodge Residential Care Home 101 Alexandra House and Blackberry Court 84 The Lodge 84 Cameron House 73 Blackbrook House 84 Anchor Lodge Carnarvon Nursing Centre 106 Blackbrook House Care Ltd 84 Retirement Home 99 Carolyne House 108 Blackthorns 75 Anisha Grange 74 Cavendish Care Homes Ltd 101 Blamsters Farm 75 Anna Victoria Nursing Home 106 Cavendish House 101 Blamsters Link 75 Anvil House 73 Cedar House (Basildon) 73 Blenheim Care Home 99 Ardtully Retirement Residence 79 Cedar House Blossomwood 84 Arundel House 99 (Stanford-Le-Hope) 107 Bluebell Court 108 Ashbrook Court Care Home 91 Cedars, The 101 Boars Tye Farm Asher House 99 Cedars Residential Residential Home 75 Ashingdon Hall Residential Care Home 75 Boucherne Ltd 93 Care Home 94 Central Avenue, 2 73 Bourne House 84 Ashingdon Road, 296 94 Chalkney House 75 Bradbury House 75 Ashlar House 91 Chaplin Lodge 73 Braintree Nursing Home and Ashley House 82 Chelmsford Nursing Home 83 Care Home 77 Ashlyn 92 Cherry Leas Care Home 101 Bramble Close Ashpark House 84 Habilitation Unit 90 Cheviot Nursing Home 89 Ashview 73 Brambles, The 84 Chignal House 82 Aspen Grange Care Home 75, 77 Brandon House 101 Chrislyn House 101 Attwood’s Manor Care Home 77 Breakaway 107 Church Road, 19 101 Avalon 84 Brenalwood Care Home 101 Churchfields 75 Avalon Nursing Home 108 Brentwood Care Centre 79 Clacton Family Trust 101 Aveley House (1) 107 Brewery House 75 Clayburn Lodge 73 Aveley House (2) 107 Brewster House 93 Cleaveland Lodge 85 Aveley Lodge Rest Home 84 Bridgemarsh Residential Coach House, The 108 Ayletts House 82 Home 82 Coldwell Villa 85 Bamburgh House 99 Broadoaks 94 Collins House 107 Barling Lodge 94 Brook Care Home 94 Colne House 75
116 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold
Essex care homes / care homes with nursing continued
Colne Place Residential Elmcroft Care Home 93 Gairloch Residential Care Home 75 Emmanuel House 107 Care Home 103 Colne View 77 Ernest Luff Homes 103 Gallimore Lodge 108 Colonia Court Residential & Essex Care Consortium: Ghyll Grove Residential and Nursing Home 89 Colchester 85 Nursing Home 75 Conifers 75 Essex Care Consortium: Gifford House Care Home 75 Connemara Lodge 101 Marks Tey 85 Glendale Residential Cook Close, 14 (Brain Injury Essex Care Consortium: Care Home 109 Rehabilitation Trust) 101 Plume Avenue 85 Glengariff Residential Home 103 Corner House 101 Estoril 93 Glenroyd House 73 Corner Lodge 101 Estuary Housing Association Godden Lodge Residential Corporation Road, 24a 82 Ltd - 1 Bradd Close 108 and Nursing Home 81 Cottage Residential Care Evelyn May House 73 Goldenley 81 Home, The 101 Ewer Court 85 Gowlands 94 Cottage Walk, 4 101 Fairlawns Care Home 103 Grammar School House 76 Cracknell Close, 3 85 Fairview 103 Grange, The 73 Croft, The 101 Fairview Road, 19 73 Grapecroft Care Home 108 Croft House Nursing and Faith Global Links Grays Court 108 Residential Home 109 Ventures Ltd 83 Great Horkesley Manor 85 Crouched Friars Residential Falcon House 107 Great Wheatley Nursing Home 94 Home 85 Falcon House Residential Grovelands Lodge 73 Cunningham House 90 Home 109 Hailey House Residential Danbury 101 Fenham Lodge 75, 83 Care Home 93 Deansbrook Farm 93 Fern Lodge 75 Hainault Avenue, 3 94 Delamer House 101 Fiorano 109 Hamilton Lodge Trust 103 Dexter Close, 44 107 Firs, The 103 Hargrave House 109 Don Thomson House 101 Firstlings 93 Harvey Centre (Mental Dorset Lodge Ltd 94 Five Stacks Residential Health Nursing Home) 106 Care Centre 106 Dovercourt House Residential Hatfield Haven 109 Care Home 101 Foley House 75 Hatfield Peverel Lodge Down Hall Residential Home 93 Forest Home 75 Nursing Home 83 Drummonds 75 Forest Place Nursing Home 91 Hathaway Road Short Break Dudbrook Hall 79 Four Winds 103 Respite Service 107 Dunedin Residential Home 101 Foxburrow Grange 89 Hatherley Care Home Ltd 109 Eastham 83 Franciscan Convent Haven, The 85 Eco Nights 81 Residential Home 76 Haven Lodge Edensor Nursing and Frank Foster House 90 (14 Wellesley Road) 103 Residential Home 106 Freda Gunton Lodge Haven Lodge (Reckitts Close) 106 Eight Ash Court Ltd 85 Residential Home 85 Haven Residential Care Eleni House 85 Fremnells, 71, The 74 Home Ltd, The 103 Elizabeth House 81 Frintondene Care Home 103 Hedgerows 79 Elm Cottage 85 Futures 76 Henderson and Harvard 85 Elm House 85 Futures Care Home 103 Heron Court 79 Elm Tree 101 Gables, The 85 Herondale, 2 73
Visit www.carechoices.co.uk for further assistance with your search for care 117 Essex care homes / care homes with nursing continued
Heywood Lodge 73 Lawns Nursing Home, The 83 Maple House 86 HF Trust - Pound Lane - Herts Leatherland Lodge 107 Maple Lodge 86 and Essex DCA 109 Leonard Lodge 79 Maple Manor 86 Highfield Care Home 109 Lime Court 103 Maple View 86 Hill House 85 Lime Trees 103 Maranello 109 Hilton House 85 Little Holland Hall 106 Marcris House 91 Holland Road, 48 103 Little Millfields 86 Marillac, The 79 Hollymede Cottage 73 Little Oaks Residential Marmora Care Home 103 Hollyrose House 107 Care Home 93 Mason Way, 138-138a 91 Hollywood Rest Home 107 Little Paddocks 103 Mckechnie House 86 Homeacre 103 Little Wakering House 94 Meadow View 103 Homesteads, The 107 Livingstone House 92 Meadowcroft Residential Honey Lane Care Home 91 Lodge, The 103 Care Home 103 Hopes Green Care Home 81 Lodge, The - Maldon 93 Meadows 77 Howard Lodge 79 Lodge Care Home 103 Medina Road, 28 107 Humfrey Lodge 109 Loganberry Lodge 86 Meesons Lodge (Care Hutton Village London Road, 86 73 Management Group) 107 Nursing Home 79 Long Lane, 130 107 Mellows, The 91 Imola 76 Long Lane, 295 107 Mercers 87 James Court 92 Longcroft Residential Mercers Place 87 Jameson House 85 Care Home 73 Merrie Loots Farm Jamesons Residential Longfield 93 Residential Home 107 Care Home 85 Longfurrows Residential Michaelstowe Hall 106 Jamesons Residential Care Home 103 Mid Meadows 105 Care Home Ltd Longmead Court Millard House 77 (140 & 189a Mill Road) 85 Nursing Home 77 Mill House 87 Jamesons Residential Care Longview 81 Home Ltd (32 Turner Road) 85 Millers 87 Longwood Place 73 Jamesons Residential Care Milton Lodge Retirement Home Ltd (39a Turner Road) 85 Loughton Hall 91 Home 87 Jamesons Residential Care Home Lugano Residence Mirabeau 77 Ltd, (58a Nayland Road) 85 for the Elderly 91 Moat House, The 109 Jenny’s House 103 Luncies Road, 97 73 Mollands Lane, 117-119 107 Joseph Gardens 76 Lychgate House 86 Mondial 105 Jubilee Lodge (Vitalise) 91 Lynray and Peach Cottage 76 Moorings Nursing Home, The 81 Kacee Lodge 86 Lyons Court 83 Morley Road, 43a & 43b 87 Keefield 92 Madelayne Court 83 Moulsham Home 83 Kilkee Lodge Residential Home 76 Magdalen Close Hostel 103 Mountnessing Road, 230a 75 Kilkenny Residential Maitland House 103 Mountfitchet House Care Home 103 Maldon Lodge 86 Care Home 109 Kingston House 103 Mandalay 93 Mundy House 73 Larchwood Care Home 76 Manor Lodge 83 Myland House 87 Larwood 107 Mansion House Nationwide Community Laurels Ltd, The 73 Residential Home 93 Care Ltd 87
118 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold
Essex care homes / care homes with nursing continued
Nayland Lodge 87 Poplars (Braintree) 77 Seven Rivers Care Home 106 Netteswell Rectory 92 Poplars (Walton-on-the-Naze) 105 Sewardstone Close, 1 91 New Copford Place Primecare Nursing Home 75 Shernbroke Hostel 91 Residential Care Home 87 Prince Edward Duke Sherrell House 91 Newholme House 83 of Kent Court 77 Shrub End Lodge 88 Newlands 87 Priory House 77 Silvanna Court 74 Nightingale Close, 2/3/4 77 Priory Lodge 88 Silverpoint Court Oak House 107 Progressive Mews 88 Residential Care Home 81 Oakdale Residential Home 81 Queens Court Silversprings 89 Oakes, The 74 Nursing Home 91 Southborough Care Home 83 Oaklands Care Home Ltd 105 Queens Lodge 88 Southminster Residential Oaklands (Essex) 74 Queens Park Court Care Home 74 Home 93 Springfields Nursing Home 89 Oakley House 105 Quenby Rest Home 105 Springfields Residential Home 88 Oaks Care Home, The 89 Quiet Waters 79 Ramsay Manor (Nursing & Spring Lodge 105 Oaks Residential Care Residential Home) 106 Home, The 105 Squeaks House Residential Rascasse 77 Care Home 93 Ogilvie Court 77 Rawlings House 88 Squirrels, The 79 Okeley Care Centre 83 Read House 105 St Albans House 105 Old Deanery Care Home, The 77 Rectory Lodge 74 St Andrew’s Lodge 88 Old Rectory, The 87 Redbond Lodge 109 St Dominics Residential Home 77 Old Shenfield Place 79 Regent House 105 St Fillans Care Centre 89 Orchard House 105 Retreat, The 105 St George’s Witham Orchards, The 105 Ridgewell House 105 Nursing Home 77 Orchid 107 Ridings, The 88 St Joseph’s Nursing Home 83 Paddocks, The 77 Robin Hood Road, 42 79 St Mark’s Residential Paradise Lodge 83 Care Home Ltd 105 Rose Belle 77 Park View 77 St Mary’s Court 77 Rosebank 88 Parkdale 87 St Michael’s Care Home 105 Rosedale Court 94 Parklands Nursing Home 81 St Peter’s Court 93 Rosier Home 105 Parkstone Avenue, 1 81 Stafford Court 81 Rowan House 79 Partridge Care Centre 92 Stafford Hall 81 Rowans 88 Passmores House 92 Stambridge Meadows 94 Saresta and Serenade 105 Paternoster House 91 Stanley Wilson Lodge 109 Satash Community Care Pathways 87 Project Ltd 107 Stanway Green Lodge 89 Peacehaven 87 Scarletts 88 Stanway Villa 89 Peldon Campus 87 Schumey’s Corner 93 Stonecroft 77 Penfold Lodge 105 Sea Breeze Residential Stronvar Rest Home 105 Penny Meadow 87 Care Home 105 Sunny Lodge 89 Penny Pot Care Home 105 Seaview 88 Sunnyside House Ltd 107 Peterhouse 105 Seaview House Nursing Home 106 Swan Care Residential Home 93 Pinewood & Hollywood 87 Seton Care Home 79 Sweyne Court 94 Point Clear Road, 165 105 Seven Arches Nursing Home 79 Sydervelt Lodge 81
Visit www.carechoices.co.uk for further assistance with your search for care 119 Essex care homes / care homes with nursing continued
Tall Trees 89 Valentine House 77 Willow Court 91 Tallis House 91 Valentine Lodge 81 Willow Health Ltd 89 Tamarind, The 105 Valmark House 89 Willow Tree Lodge 83 Tang Hall Villeneuve House 93 Willowcroft 91 Residential Home 106 Vista Road, 16 74 Willowmead Care Home 77, 83 Tara Residential Home 79 Wakes Hall 89 Willows 77 Tendring Meadows Waters View Winchester House 106 Care Home 106 Residential Home 106 Windle Court 93 Third Avenue, 7/9 74 Weald Hall Residential Home 91 Winifred Dell Care Centre 79 Tidings, The 77 Well House 106 Winsford House 106 Timber Grove 94 Wellwick House 106 Totham Lodge Residential Welshwood Manor 89 Woodacre 93 Home for the Elderly 93 Wensley House Woodboro Residential Tower Bridge Homes Care Residential Home 91 Home 106 Limited - Sycamore 79 West Lodge Residential Woodbury Court 74 Treetops 89 Care Home 91 Woodland Grove 91 Treetops Care Home 91 Westacres 74 Woodlands Residential Trinity House 106 Wharf Close, 1 108 Home for Ladies 89 Trippier 89 Whitecroft, The 108 Woodrows Lane, 17 106 Tudor House 89 Whitehall House 108 Woolifers Avenue, 38a 108 Tye Green Lodge 92 Whiteheather 89 York House and Upshire Residential Home 91 Willow Bay 81 Aldersmore 106
Southend-on-Sea home care providers
1st Care Nursing Ltd 47 Dolphin Court 49 Mencap Domiciliary Care - Adonai Supported Housing Doris Jones Ltd 49 Southend 49 Limited 47 ENS Recruitment Ltd 49 MiHomecare Southend-on-Sea 49 Affinity Trust Domiciliary Care Estuary Community Agency - Southend & Essex 47 Support Service 49 Nexus Support Ltd 49 Alexander House Private Field Lane Domiciliary R. E. House Limited 49 Nursing Home 47 Agency, The 49 Redspot Homecare Allied Care And Nursing 47 Health and Home Domiciliary (Essex) Ltd 49 Ashley Care LLP 47 Care Agency 49 Royale Carers Ltd 49 Barnabas House 47 Home Care Professionals Ltd 49 SAS Support and Bluebird Care (Southend & Home Instead Solutions Ltd 49 Rochford) 47 Senior Care 49 Southend Learning Braemar Care Services 47 Homecare Professionals Disability Cluster 49 Care Company, The 47 (Essex) Limited 49 Southend Therapy and Care Connected Limited 47 Jark Healthcare 49 Recovery Team (Start) 49 Caring Carers Ltd 47 Jewish Care Homecare SPDNS House 49 Choices Healthcare Ltd 47 Services, The 49 Summercare- Head Office 49 Creative Care Services Ltd 47 JM Carehomes Ltd 49 Surecare 49 De Vere Care 49 Listped Healthcare Ltd 49 Trends Healthcare 49
120 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold
Southend-on-Sea care homes / care homes with nursing
Aarandale Lodge 94 Cumberland Lodge 95 Mountdale Nursing Home 99 Abbeyfield St George’s House 94 Delaware House 95 Nazareth House 99 Abbottswood Lodge Dolphin Court 95 Newbrae Care Home 97 Residential Care Home 94 Elgin Rest Home 96 Newhaven Community Care Adalah Residential Rest Elkington House - Ltd (Phoenix House) 97 Home Ltd 94 (Southend Blind Welfare Nightingale House 97 Admiral Court 94, 98 Organisation) 96 Norman House Ailsa House Residential Fairmead 96 Nursing Home 99 Care Home 94 Fairview House 96 Norton Place 99 Alexander House Private Fernbrook House 99 Palmerston House Nursing Home 98 Grandville Lodge Ltd 96 Care Home 97 Alyson House 95 Grange, The 96 Poppy Lodge Care Home 97 Astral Lodge Hart House 96 Priory House 97 Residential Home 95 Hart View 96 Ravensmere Rest Home 97 Avenue Lodge 95 Havengore House 96 Raymond House 97 Avondale Rest Home 95 Health and Home Ltd 96 Rose Martha Court 97 Badgers 99 Hollies, The 96 Sandringham 97 Bali Hai Care Home 95 Kathryn Court 96 Sands Lodge 97 Beacon House 95 Kenway Court 99 Saxon Lodge 97 Beaufort Lodge 95 Kimberley Grace Silversea Lodge 97 Biffins Care Home 95 Care Home 96 Southwold House 97 Blakeney House 95 Kingston House 96 St Edith’s Court 97 Bliss Care Home 95 Knoll, The 96 St Martins 97 Boscombe Lodge Laburnums 96 Summerhill 97 Nursing Home 99 Langley Lodge Summerlodge 97 Boulevard Lodge 95 Nursing Home 99 Summerview 97 Bradbury Home 95 Legra Residential Sunflowers 97 Braemar Lodge Residential Care Home 96 Care Home 95 Uplands Nursing Home 99 Lifstan Way Care Home 96 Brambles Care Home 95 Valkyrie Lodge 98 Lighthouse 96 Britannia Lodge 99 Victoria Court Private Lilacs Residential Rest Home 98 Brooklands Nursing Home 99 Home, The 96 West House 99 Catherine Miller House 95 Manor Rest Home 96 Westborough Road, Cavell Lodge 95 Maplin House 96 388 - 390 98 Cedar Lodge 95 Maranatha Residential Westcliff Lodge Ltd 98 Home 99 Cedars Care Home 95 Westerley Residential Care Chadwick Lodge Mellor House 97 Home for the Elderly 98 Residential Home 95 Melrose House 97 Westminster House Chaltonholme 95 Memory House 97 Residential Care Ltd 98 Cherrycroft 95 Meteor Rest Home 97 Whittingham House 98 Crowstone House 95 Meyrin House 97 Willowdale Lodge 98 Crowstone Manor Care Home 95 Milton House 97 Windermere Rest Home 98
Visit www.carechoices.co.uk for further assistance with your search for care 121 Advertisers are in bold
Thurrock home care providers
A K Supported Housing Homecare Reablement Professional Care Outreach Service 51 Team 51 Services Ltd 51 Akaba Social UK Ltd 51 Ingenium Health & Regents Care Services 51 Alwen Grove 51 Social Care 51 Stonyrose Limited 51 Aveley House (1) 51 John Stanley Thurrock 51 Take 4 Care Ltd 51 Aveley House (2) 51 MCCH Society Ltd 51 Thurrock Lifestyle Home Instead Senior Care Mountaincare Ltd 51 Solutions 51 Thurrock 51 Naidcare 51 TLC Care Services 51
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1st Choice Care Homes 78 Helping Hands 22 Agincare 36 Nellsar Care Homes 80 AMS Care Inside front cover Park View 62 Barchester 62 Promedica 24 44 Bupa 84 Purely Care 44 Care Choices Advertiser 36 Quantum Care Homes 92 Care Choices Helpline 82, 90 Ranc Care Homes 59, 79, 78, 90 Care Choices Website 7, 28, 51, 86 Romford Nursing Care Centre 59 Care Select 10, 34, 52 Runwood Care UK 104 Homes Outside back cover Carebase 60 Spinney, The 60 Caremark (East Hertfordshire) 24 St Elizabeth’s Care Home 70 Darby & Joan 98 Willow Park River Stour at Dedham Derham House 62 Resource Centre 100
Care Choices Limited has taken every care to ensure that the information Publisher: Robert Chamberlain. contained in this Directory is accurate. The company cannot accept Director of Sales: David Werthmann. responsibility for any errors or omissions or if a home varies from the Head of Editorial: Emma Morriss. facilities listed either in an advertisement or the listings. Care Choices Editor: Alistair Robertson. Limited does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Limited. Care Choices Limited reserves Editorial Assistant: Rebecca Northfield. all rights in the titles Care Choices and HOMES Directories and their design. Regional Team Manager: Russell Marsh. Care Choices™ is a trademark of Care Choices Limited. National Sales Manager: Paul Leahy.
ISBN 978-1-910362-29-7 Senior Sales Executives: Debbie Feetham, Elaine Green, Rachel Joseph. Ref. No: 4001/Essex18/0115 Reproduction of any part of this publication Sales Executives: Rebecca Edmonds, Vanessa Ryder. in any form without the written permission of Care Choices Limited is prohibited. Director of Creative Operations: Lisa Werthmann. Assistant Production Manager: Jamie Harvey. Published by: Care Choices Limited, Valley Court, Lower Road, Designer: Holly Cornell. Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. www.carechoices.co.uk Creative Artworkers: Gemma Cook, Kathryn Regan.
122 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Essex Cares supply equipment and adaptations that make everyday tasks easier and maximise individual independence at home.
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